Samsung DW80R9950US Manual

Dishwasher

User manual

DW80R9950 Series

DW9900R_DD68-00209A-00_EN.indd 1			12/26/2018 11:36:25 AM

Contents

Safety information

	Contents	What you need to know about the safety instructions
		Important safety symbols
		Before using your dishwasher

Before you start

Unpacking your dishwasher

Checking parts

Unsuitable items for the dishwasher

Water reflector

Using your dishwasher

Basic use of racks

Detergent guidelines

Touchpad responsiveness

Operations

Control panel

Cycle overview

Simple steps to start your dishwasher

Settings

SmartThings

Special features

Maintenance

Cleaning

Long-term care

Cleaning the drain pump

Storing your dishwasher

2  English

4

4

4

7

12

12

13

15

15

16

16

27

30

31

31

34

35

36

37

40

41

41

44

45

45

DW9900R_DD68-00209A-00_EN.indd 2			12/26/2018 11:36:25 AM

Troubleshooting

Check these solutions if your dishwasher… Information codes

Cycle chart

Appendix

Helping the environment

Specifications

Warranty (U.S.A)

46

46

51

53

55

55

55

56

English  3 

Contents

DW9900R_DD68-00209A-00_EN.indd 3			12/26/2018 11:36:25 AM

information Safety

Safety information

Congratulations on your new Samsung dishwasher. This manual contains important information on the installation, use, and care of your appliance. Please take time to read this manual to take full advantage of your dishwasher’s many benefits and features.

What you need to know about the safety instructions

Warnings and Important Safety Instructions in this manual do not cover all possible conditions and situations that may occur. It is your responsibility to use common sense, caution, and care when installing, maintaining, and operating your dishwasher.

Important safety symbols

What the icons and signs in this user manual mean:

WARNING

Hazards or unsafe practices that may result in severe personal injury or death.

To reduce the risk of fire, explosion, electric shock, or personal injury when using your dishwasher, follow these basic safety precautions:

CAUTION

Hazards or unsafe practices that may result in minor personal injury or property damage.

NOTE

These warning signs are here to prevent injury to you and others. Please follow them explicitly.

After reading this section, keep it in a safe place for future reference.

SAVE THESE INSTRUCTIONS

4  English

DW9900R_DD68-00209A-00_EN.indd 4			12/26/2018 11:36:26 AM

California Proposition 65 Warning

WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov

WARNING

When using your dishwasher, follow basic precautions, including the following:

1.Read all instructions before using the dishwasher.

2.Use the dishwasher only for its intended function.

3.Use only detergents or wetting agents recommended for use in a dishwasher and keep them out of the reach of children.

4.When loading items to be washed:

-locate sharp items so that they are not likely to damage the door seal, and

-load sharp knives with the handles up to reduce the risk of cut-type injuries.

5.Do not wash plastic items unless they are marked "dishwasher safe" or the equivalent. For plastic items not so marked, check the manufacturer’s recommendations.

6.Do not touch the HEATING ELEMENT during or immediately after use.

7.Do not operate your dishwasher unless all ENCLOSURE panels are properly in place.

8.Do not tamper with the controls.

9.Do not abuse, sit on, or stand on the door or dish rack of the dishwasher.

10.To reduce the risk of injury, do not allow children to play in or on the dishwasher.

11.Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hotwater system has not been used for such a period, before using the dishwasher turn on all hot-water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time.

12.Remove the door to the washing compartment when removing an old dishwasher from service or discarding it.

information Safety

SAVE THESE INSTRUCTIONS

English  5 

DW9900R_DD68-00209A-00_EN.indd 5			12/26/2018 11:36:26 AM

Safety information

	CAUTION
	• After unpacking the dishwasher, keep the packaging out of the reach of children.
	• The dishwasher is extremely heavy. Do not attempt to move or carry the dishwasher
Safety	by yourself. Two or more people are needed to move a dishwasher and avoid potential
	injuries.
	• As with any equipment using electricity, water, and moving parts, potential hazards
information	exist.
	• Do not install the dishwasher near electrical components. Keep the dishwasher away
	from open flames.
	• Install and level your dishwasher on an uncarpeted floor that can support its weight.
	• Your dishwasher must be properly grounded. Never connect it to an ungrounded outlet.
	See page 7 for more information on grounding your dishwasher.
	• Connect the ground wire to the green ground connector in the terminal box.
	• After the dishwasher is installed, check that the drain hose is properly connected and
	that there is no leakage from the hose connectors. If the drain hose is loose, it may
	cause property damage.
	• The water supply line is susceptible to breakage. As time goes by, it becomes less
	flexible. Check the line periodically. If it is swollen, torn, cut, or there is a water leak,
	replace it immediately.
	• To safely operate this appliance, familiarize yourself with its operations and exercise
	care when using it.
	• Do not put gasoline, solvents, or other flammable materials inside the dishwasher. Do
	not wash dishes exposed to these materials.
	• Keep your dishwasher detergent out of the reach of children. Detergent has an adverse
	effect on human organs. It contains elements for polishing and is corrosive. Avoid
	letting the detergent come into contact with your skin and eyes.
	• Do not push or place pressure on the door when it is open, as this may damage the
	dishwasher or cause harm.
	• Do not allow children to play in or on the dishwasher. They may harm themselves or
	damage the dishwasher.

SAVE THESE INSTRUCTIONS

6  English

DW9900R_DD68-00209A-00_EN.indd 6			12/26/2018 11:36:26 AM

	• Disconnect the power cable (or set the circuit breaker to off) before servicing your
	dishwasher.
	• Do not repair, replace, or service any part of your dishwasher yourself. Disassembly,
	repairs, and modifications are permitted by authorized service technicians only. Work	Safety
	done by an unauthorized person may void your warranty.
	• Before disposing of your dishwasher, remove the door of the washing compartment or
	the door latch so that children or small animals cannot get trapped inside.	information
	• If the dishwasher is left unused for an extended period of time, turn off the water
	supply.
	• This dishwasher is intended for residential use only.

Before using your dishwasher

WARNING

Tip-Over Hazard

•Do not use the dishwasher until it is correctly installed.

•Do not push down on the dishwasher door when it is open.

•Do not place excessive weight on the dishwasher door when it is open.

Electric Shock Hazard

Failure to follow these instructions can result in death, fire, or electric shock:

•Electrically ground the dishwasher

•Connect the ground wire to the green ground connector in the junction box.

•Do not use an extension cord.

SAVE THESE INSTRUCTIONS

English  7 

DW9900R_DD68-00209A-00_EN.indd 7			12/26/2018 11:36:27 AM

information Safety

Safety information

Regulatory notice

FCC Notice

FCC CAUTION:

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

This device complies with Part 15 of FCC Rules. Operation is Subject to following two conditions:

(1)This device may not cause harmful interference, and

(2)This device must accept any interference received including interference that cause undesired operation.

For products sold in the US and Canadian markets, only channels 1–11 are available. You cannot select any other channels.

FCC STATEMENT:

This equipment has been tested and found to comply within the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

•Reorienting or relocating the receiving antenna

•Increasing the separation between the equipment and receiver

•Connecting the equipment to an outlet that is on a different circuit than the radio or TV.

•Consulting the dealer or an experienced radio/TV technician for help.

SAVE THESE INSTRUCTIONS

8  English

DW9900R_DD68-00209A-00_EN.indd 8			12/26/2018 11:36:27 AM

FCC RADIATION EXPOSURE STATEMENT:

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated so there is at least 8 inches (20 cm) between the radiator and your body. This device and its antenna(s) must not be co-located or operated in conjunction with any other antenna or transmitter.

IC Notice

The term “IC” before the radio certification number only signifies that Industry Canada technical specifications were met. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conforme á la norme NMB-003 du Canada.

For products sold in the US and Canadian markets, only channels 1–11 are available. You cannot select any other channels.

IC RADIATION EXPOSURE STATEMENT:

This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated so there is at least 8 inches (20 cm) between the radiator and your body. This device and its antenna(s) must not be co-located or operated in conjunction with any other antenna or transmitter.

information Safety

SAVE THESE INSTRUCTIONS

English  9 

DW9900R_DD68-00209A-00_EN.indd 9			12/26/2018 11:36:27 AM

Safety information

information Safety

	Equipment EUT Type	Unintentional Emitter per FCC Part 15
	Kind of product	Dishwasher
	Trade Name	Samsung
	Model	DW80R9950UG, DW80R9950US, DW80R9950UT
	Variant Model	-
	Applied Rules	47 CFR Part 15, Subpart B / ANSI C63.4-2014
		ICES-003 Issue 6
		Samsung Electronics Co., Ltd.
	Manufacturer	(Maetan dong) 129, Samsung-ro, Yeongtong-Gu, Suwon-Si,
		Gyeonggi-Do 16677 Korea
		Samsung Electronics America QA Lab
	U.S. RESPONSIBLE PARTY	19 Chapin Rd. Building D Pine Brook NJ 07058
		Tel: [phone] Fax: [phone]

SAVE THESE INSTRUCTIONS

10  English

DW9900R_DD68-00209A-00_EN.indd 10			12/26/2018 11:36:27 AM

Open Source Announcement

The software included in this product contains open source software. You may obtain the complete corresponding source code for a period of three years after the last shipment of this product by sending an email to mailto:[e-mail].

It is also possible to obtain the complete corresponding source code in a physical medium such as a CD-ROM; a minimal charge will be required.

The following URL http://opensource.samsung.com/opensource/SMART_AT_051/seq/0 leads to the download page of the source code made available and open source license information as related to this product. This offer is valid to anyone in receipt of this information.

information Safety

SAVE THESE INSTRUCTIONS

English  11 

DW9900R_DD68-00209A-00_EN.indd 11			12/26/2018 11:36:28 AM

Before you start

Be sure to have your installer follow these instructions closely so that your new dishwasher works properly and that you’re not at risk of injury when washing dishes.

Unpacking your dishwasher

		• Once your new dishwasher has been delivered to you, carefully unpack it and check for
		any damage.
		If the dishwasher has been damaged, make note of it on the waybill and keep a copy.
	Before	Do not install the dishwasher, and contact Samsung Customer Service at the number
		listed on the next page.
		• If there is no damage to the product, you can proceed with the installation. If you are
	you	going to install it yourself, make sure to read through the installation guide and follow
		the directions inside.
	start	• After unpacking your dishwasher, keep the packaging out of the reach of children to
		ensure their safety.

12  English

DW9900R_DD68-00209A-00_EN.indd 12			12/26/2018 11:36:28 AM

Checking parts

When your dishwasher has been unpacked, make sure you’ve received all the parts shown below.

If your dishwasher was damaged during shipping, or if you do not have all the parts, contact Samsung Customer Service at 1-800-SAMSUNG (726-7864).

		Before
	01	you
	02
		start
	03
	04

05

06

07

01	Top nozzle	02 Lower nozzle	03	Water reflector
04	Dispenser	05 Control panel	06	Door
07	Base

English  13 

DW9900R_DD68-00209A-00_EN.indd 13			12/26/2018 11:36:28 AM

Before you start

Accessories

start you Before

Upper rack

Lower rack

Cutlery rack

3rd rack

NOTE

Accessory parts - User/Installation manual, Installation Kit, Kick Plate.

CAUTION

•Do not wash items that are covered with ash, sand, wax, lubricating grease, or paint. These materials will damage the dishwasher. Ash does not dissolve and will spread inside the dishwasher.

•Remove food remains such as bones, fruit seeds, etc. and waste such as toothpicks, paper napkins, etc. from your dishes. Food remains and waste can make noise, cause the dishwasher to malfunction, and damage your dishes and dishwasher.

14  English

DW9900R_DD68-00209A-00_EN.indd 14			12/26/2018 11:36:30 AM

Unsuitable items for the dishwasher

	WARNING
	Wash only items such as glass, porcelain, and cutlery which the manufacturer states is
	dishwasher safe. Do not wash aluminium (e.g. grease filters). The dishwasher may damage
	aluminium, or in extreme cases, cause a severe chemical reaction.
	Do not wash the following items in the dishwasher.
	• Copper, brass, tin, ivory, and aluminium items or items with adhesive	Before
	• Non-heat resistant plastics
	• Craft items, antiques, valuable vases, and decorative glassware	you
	• Pottery or glazed-ceramic items
	• Wooden cutlery and crockery or items with wooden parts	start
	• Delicate glassware or glassware containing lead crystal. Clouding may occur on the
	glassware after frequent washing.
	NOTE
	Silverware that has contacted food containing sulphur may become discoloured. Food
	with sulphuric content include egg yolks, onions, mayonnaise, mustard, fish, fish brine,
	and marinades.

Water reflector

The water reflector automatically detects obstacles inside the dishwasher that can interfere with the reflector’s signal. If an obstacle is detected, the display blinks and the dishwasher chimes for several minutes. If this happens, remove the obstacle.

English  15 

DW9900R_DD68-00209A-00_EN.indd 15			12/26/2018 11:36:30 AM

Using your dishwasher

Basic use of racks

Angle of the plate supports

In the Upper rack, you can adjust the angle of the tines to three different positions to match the size and shape of your dishes. To adjust the tines, grasp the handle at the front of the rack, and then push it left or right. See the illustration below.

In the Lower rack, you can easily fold down the fold-down tines to make room for large items such as pots and pans on the Zone Booster area. Remove the rack from the dishwasher, and then fold down the tines one at a time. See the illustration below.

dishwasher your Using

Upper rack

Lower rack

16  English

DW9900R_DD68-00209A-00_EN.indd 16			12/26/2018 11:36:31 AM

Height adjustment

You can adjust the height of the upper rack in your Samsung dishwasher so that the lower rack can accommodate larger sized dishes. Depending on where you set the upper rack height, the lower rack can accommodate plates up to 12 in. (30 cm) in diameter and the upper rack can accommodated plates up to 8 in. (20 cm) in diameter.

To raise the upper rack

Pull the upper rack upwards. The adjustable handle will latch, and the upper rack will rise.

To lower the upper rack

Hold both the adjustable handles located at the left and right sides of the upper rack, and then evenly press down.

CAUTION

• Adjust the height of the upper rack before loading dishes into the rack. Adjusting the rack after loading the dishes may damage the dishes.

• Make sure to hold both handles when adjusting, or the dishwasher door may not close properly.

dishwasher your Using

English  17 

DW9900R_DD68-00209A-00_EN.indd 17			12/26/2018 11:36:32 AM

Using your dishwasher

To remove the upper rack

dishwasher your Using

Step 1.

Step 2.

Step 3.

To remove the upper rack from the slide rail, pull the upper rack out from the tub until it is fully extended.

Hold down the holder rails on both sides to release the upper rack. Slide the upper rack out to the end of one holder rail, and then lift it up.

Repeat the steps above with the other holder rail.

CAUTION

•Do not operate the dishwasher without the upper rack. Otherwise, noises occur and the dishwasher does not operate properly.

•Because the upper rack is removable, insert the upper rack properly to ensure the dishwasher operates normally.

•Take care that you do not lose the holder rails during this process.

18  English

DW9900R_DD68-00209A-00_EN.indd 18			12/26/2018 11:36:32 AM

To remove the 3rd Rack

1. Put your finger on the lower area of the 3rd holder rail as shown, and then push the holder handle (see the arrow marks in this picture) to draw and remove the holder. Repeat this step on the other side.

2. When the holder is removed, remove the 3rd rack from the dishwasher.

3. Reverse the order of removal to re-insert the 3rd rack.

CAUTION

Make sure the hook-shaped part (circlemarked) of the holder faces downward when reinserting the holder into the rail.

dishwasher your Using

English  19 

DW9900R_DD68-00209A-00_EN.indd 19			12/26/2018 11:36:33 AM

Using your dishwasher

Flexible 3rd RackTM adjustment

dishwasher your Using

High position of Flex Deck

Low position of Flex Deck

When putting spatulas, serving spoons and similar items in the Flex Deck, pull or push the parts highlighted in the figure above in the direction of the arrows. Once the Flex Deck is lowered, you can put relatively bigger cookware items in it. To better use the upper rack, remove the 3rd rack or raise it to make more room.

20  English

DW9900R_DD68-00209A-00_EN.indd 20			12/26/2018 11:36:35 AM

Loading dishes

Loading the lower rack

The lower rack has been especially designed for dinner dishes, soup bowls, plates, pots, lids, casserole dishes, and plates.

Load large items such as pans and pots into the dishwasher so their open sides face downwards. We recommend loading cups, stemware, and small plates into the upper rack. See the recommended loading patterns below.

dishwasher your Using

10 place setting

12 place setting

English  21 

DW9900R_DD68-00209A-00_EN.indd 21			12/26/2018 11:36:35 AM

dishwasher your Using

Using your dishwasher

Loading the Zone Booster areas

For more effective cleaning, load large items into the left side of the lower rack-

Zone Booster areas (Red zone).

The Zone Booster function supplies more powerful water jets in the Zone Booster

areas.

Make sure pot handles and other items do not interfere with the rotation of the nozzles or the water reflector.

22  English

DW9900R_DD68-00209A-00_EN.indd 22			12/26/2018 11:36:36 AM

Loading the upper rack

The upper rack has been designed for small plates, mugs, glasses, and plastic items marked “dishwasher safe”. Load your plates into the dishwasher in two half rows, so that the front of each plate faces the back of the plate in front of it, and the open sides of the plates at the center of the dishwasher face each other. See the illustrations below.

Make sure the loaded dishes do not interfere with the rotation of the nozzle which is located at the bottom of the upper rack. (Check this by rotating the nozzle by hand.) When loading dishes, pull the upper rack out sufficiently so you can load it without striking the counter above.

dishwasher your Using

10 place setting

12 place setting

Using the glass support

The glass support is especially suited for

wine glasses. Hang wine glasses onto the

pegs of the glass support. Fold the glass

support back when it is not being used.

CAUTION

Do not adjust the level of the upper rack with the glass support propped up. This will make it impossible to adjust the upper rack.

English  23 

DW9900R_DD68-00209A-00_EN.indd 23			12/26/2018 11:36:40 AM

Using your dishwasher

Loading the Flexible 3rd RackTM

dishwasher your Using

Flex Deck Upper

Flex Deck Lower

The cutlery rack is best suited for flatware and cooking or serving utensils. You can place cutlery and utensils randomly or regularly on the cutlery rack.

Heavily soiled utensils or items with baked on foods should be placed in the lower cutlery rack for the most effective cleaning.

Removing the Cutlery Rack

The entire cutlery rack can be removed if more space is needed on the upper rack for larger items.

24  English

DW9900R_DD68-00209A-00_EN.indd 24			12/26/2018 11:36:41 AM

Loading the Cutlery rack

The cutlery rack consists of two compartments.

You can place each knife, spoon, or fork separately into the spoon stands in the basket’s covers to prevent chipping and discoloration. See the illustrations below.

You can use the cutlery rack with the cover open. Refer to the illustration on the left.

Left

Right

10 place setting

Left	Right
	12 place setting

dishwasher your Using

English  25 

DW9900R_DD68-00209A-00_EN.indd 25			12/26/2018 11:36:44 AM

Using your dishwasher

dishwasher your Using

The spoon stands as seen from above with the suggested placement of cutlery items. Match the numbers in the diagram to the numbers in the list of cutlery items below.

NOTE

DO NOT let any item extend through the bottom.

					1.	Forks
					2.	Tea spoons
					3.	Dinner spoons
					4.	Knives
					5.	Serving spoons and Serving forks
1	2	3	4	5	6.	Remaining items

26  English

DW9900R_DD68-00209A-00_EN.indd 26			12/26/2018 11:36:46 AM

Detergent guidelines

All dishwasher cycles require detergent in the detergent compartment. Apply detergent as appropriate for the selected cycle to ensure best performance.

WARNING

•Do not consume dishwasher detergent. Avoid breathing in detergent fumes. Dishwasher detergent contains irritants and caustic chemicals that can induce respiratory conditions. If you have consumed dishwasher detergent or inhaled detergent fumes, seek medical attention immediately.

•Keep dishwasher detergent out of children’s reach.

CAUTION

Use dishwasher detergent only. Other types of detergent produce excessive foam, which may decrease the dishwasher’s performance or cause it to malfunction.

To fill the detergent dispenser

1. Gently press the dispenser flap to unlock, and then slide it open. Note that the dispenser flap opens at the end of each cycle.

dishwasher your Using

English  27 

DW9900R_DD68-00209A-00_EN.indd 27			12/26/2018 11:36:47 AM

Using your dishwasher

2. Apply the recommended amount of detergent to the main compartment.

3. Close the flap, and then press down to

.

NOTE

This dishwasher has no separate compartment for tablet detergent.

dishwasher your Using

4. For better performace, pour a small amount of detergent onto the door especially for heavily soiled items. The additional detergent will activate during the pre-wash process.

28  English

DW9900R_DD68-00209A-00_EN.indd 28			12/26/2018 11:36:50 AM

The cover opens automatically to dispense the detergent during the wash.

	CYCLE	AMOUNT OF DETERGENT
		Main wash dispenser	Onto the door for pre-wash
	Auto, Normal	3/4 oz (20 g)	1/3 oz (10 g)
	Heavy, Express 60	1 oz (30 g)	1/2 oz (15 g)
	Delicate	3/4 oz (20 g)	1/5 oz (5 g)

NOTE

The numbers inside the dispenser refer to grams.

Rinse aid

Rinse aid improves the drying performance of the dishwasher. When the Rinse Refill indicator lights up on the control panel, refill with rinse aid. Only use liquid rinse aid. Powdered rinse aid will clog the compartment opening and cause the dishwasher to malfunction.

CAUTION

•Do not apply any type of detergent to the rinse aid compartment.

•Do not over fill the compartment. Excessive rinse aid may overflow during a cycle.

1.Turn the cap counter clockwise to remove.

2.Fill the compartment with rinse aid as

specified by the rinse aid manufacturer.

English  29 

dishwasher your Using

DW9900R_DD68-00209A-00_EN.indd 29			12/26/2018 11:36:51 AM

dishwasher your Using

Using your dishwasher

3. Turn the rinse aid dial to select a rinse aid level between 1 and 6.

• The higher the number, the more rinse aid the dishwasher uses.

• To improve the drying performance, select a higher level.

• If your dishes appear discolored after a wash, switch to a lower level.

4. Turn the cap clockwise to close.

Touchpad responsiveness

To prevent the touch-enabled controls from losing responsiveness, follow these instructions.

• Touch the center of each button with one finger.

• Do not touch more than one button at a time, except as directed.

• Clean the surface of the control panel regularly with a soft, damp cloth.

30  English

DW9900R_DD68-00209A-00_EN.indd 30			12/26/2018 11:36:52 AM