SAMSUNG AQV12EWAN, AQV12EWAX, AQV09EWAX, AQV18EWAN, AQV18EWAX User Manual

02_ features

For easy future reference write the model and serial number

down. You can find your model number on the bottom side

of the air conditioner.

Model #

Serial #

features of your new

air conditioner

• Cool Summer Offer

On those hot sweltering summer days and long restless nights, there is no better escape

from the heat than the cool comforts of home. Your new air conditioner brings an end to

exhausting hot summer days and lets you rest. Beat the heat with your own air conditioner

this summer.

• Cost Efficient System

Your new air conditioner not only provides maximum cooling power in the summer, but also

can be an efficient heating method in the winter with the advanced “Heat pump” system.

“Heat pump” system is 3 times more efficient compare to the other electrical heating

appliance, so you can further reduce its running cost. Now, meet year-round needs with one

air conditioner.

• Look for Everywhere

The elegant and harmonious design gives priority to the esthetics of your space and

complements any of your existing interior décor. With its soft color and rounded-edge shape,

the new air conditioner adds class to any room. Enjoy what your air conditioner offers both

functionally and esthetically.

• function

function allows you to set a comfortable sleep temperature while saving energy

and having sound sleep.

• Comfort Care function

Comfort Care function allows to keep the temperature and humidity at the most comfort

level.

• (micro plasma ion) function

function generates hydrogen(H) and oxygen(O

2

) to attack undesirable air contaminants

such as bacteria, pollen, and odor. It makes you breathe better as if you are staying around

waterfalls, ocean surf, rivers and mountains.

safety information _03

ENGLISH

safety information

To prevent electric shock, disconnect the power before servicing, cleaning, and installing the air conditioner.

SAFETY INFORMATION

Before using your new air conditioner, please read this manual thoroughly to ensure that you know how to

safely and efficiently operate the extensive features and functions of your new appliance.

Because the following operating instructions cover various models, the characteristics of your air

conditioner may differ slightly from those described in this manual. If you have any questions, call your

nearest contact center or find help and information online at www.samsung.com.

Important safety symbols and precautions:

WARNING

Hazards or unsafe practices that may result in severe personal injury or

death.

CAUTION

Hazards or unsafe practices that may result in minor personal injury or

property damage

.

CAUTION

To reduce the risk of fire, explosion, electric shock, or personal injury when

using your air conditioner, follow these basic safety precautions:

Do NOT attempt.

Do NOT disassemble.

Do NOT touch.

Follow directions carefully.

Unplug the power plug from the wall socket.

Make sure the machine is grounded to prevent electric shock.

Call the contact center for help.

Note.

These warning signs are here to prevent injury to you and others.

Please follow them carefully.

After reading this section, keep it in a safe place for future reference.

04_ safety information

safety information

SEVERE WARNING SIGNS

Do not place the air conditioner near hazardous substances or equipment

that releases free flames to avoid fire, explosions or injuries.

• Potential risk of fire hazard or explosion.

Do not install the outdoor unit at an unstable place or elevated surface

where there is potential risk of falling.

• If the outdoor unit falls, it may cause personal injury or loss of property.

Failure or damage may occur if any changes or modification that is not

stated in the installation manual was performed. In this case, user will be

responsible for the repair expenses.

Install the air conditioner away from direct exposure to sunlight, heating

apparatus, and humid places.

• Hang curtains on windows to boost cooling efficiency and to avoid the risk of electric

shock.

Do not cut the power plug and connect to a different power cable.

Do not yank the power cable and touch the power plug with hands.

• Potential risk of fire or electric shock.

Never use a damaged or dusted power plug, power cable, or loosened

power receptacle.

• Potential risk of fire or electric shock.

Install an exclusive circuit breaker and short-circuit breaker for the air

conditioner.

• Potential risk of electric shock or fire.

Do not insert anything such as fingers or branches into the air conditioner

vents while the air conditioner is running.

• Keep the children away from the air conditioner to prevent them from putting their finger

on the air conditioner. Potential risk of personal injury.

Ensure no water gets into the air conditioner.

• Potential risk or electric shock.

• If the water gets into the air conditioner, stop and unplug the power source immediately.

Turn off the air conditioner using the provided remote control or control

accessory (if provided). Do not unplug to turn off the unit (unless there is an

immediate danger).

Do not run the air conditioner for an extended period of time in a room with

the door closed or with babies, elderly or disabled people.

• Open the door or windows to ventilate your room at least once an hour to prevent oxygen

shortage.

The air conditioner is composed of moving parts. Keep children away from

the unit to avoid physical injury.

WARNING

safety information _05

ENGLISH

Make sure that children take precautions against access to the air

conditioner and they do not play with the unit.

Do not clean the interior of air conditioner on your own.

• You may damage the parts which can cause electric shock or fire.

• Consult contact center for cleaning the interior of the air conditioner.

Do not connect the air conditioner with heating apparatus or attempt to

disassemble, remodel or repair it yourself.

• Potential risk of malfunction, electric shock or fire. If repairs are needed, consult the

contact center.

Consult the place of purchase or contact center to install, reinstall or

disassemble the air conditioner.

• Improper installation carries a risk of unit malfunction, water leakage, electric shock or fire.

• If installing in specialty areas, such as a factory complex or saline coastal area, consult

the place of purchase or contact center for specific installation details.

• The units must be installed according to distances declared, in order to permit

accessibility from each side, either to guarantee correct operation of maintenance or

repairing products. The unit’s parts must be reachable and removable completely under

safety condition (for people or things).

Consult a dealer regarding the appropriate measures to prevent the

allowable concentration from being exceeded.

• If the refrigerant leaks, and cause the concentration limit to be exceeded, hazards due to

lack of oxygen in the room may result.

If the indoor unit gets wet, turn the power off immediately and call your

nearest contact center.

• Potential risk of fire or electric shock.

Always make sure that the power supply is compliant with current safety

standards. Always install the air conditioner in compliance with current local

safety standards.

Verify that the voltage and frequency of the power supply comply with the

specifications and that the installed power is sufficient to ensure the operation

of any other domestic appliance connected to the same electric lines.

Use a rated circuit breaker only.

• Never use steel wires or copper wires as a circuit breaker. It may cause fire or unit

malfunctions.

Do not put undue stress or place heavy object on the power cable.

Do not bend the power cable excessively.

• Potential risk of fire or electric shock.

To protect the product from water and possible shock, you should keep the

power cable and the connection cord of the indoor and outdoor units in the

protection tube.

When opening or closing the front panel, use a stable stool and watch your

steps carefully.

Disconnect the air conditioner from power supply before it is repaired or

disassembled.

Clean the air conditioner after the inner fan stops operating.

• Potential risk of injury or electric shock.

06_ safety information

safety information

SEVERE WARNING SIGNS (CONT’D)

Use a receptacle that has a ground terminal. The receptacle must be used

exclusively for the air conditioner.

• Improper electrical grounding may cause electric shock or fire.

Be sure to ground the unit. Do not connect the ground wire to gas or water

pipes, lighting rods, or telephone grounding lines.

• If the unit is not properly grounded, electric shock may result.

If you smell burning plastic, hear strange sounds, or see smoke coming from

the unit, unplug the air conditioner immediately and call a contact center.

• Potential risk of fire or electric shock.

CAUTION SIGNS

Do not block or place items in front of the air conditioner. Do not step, hang

onto, or place heavy items on the air conditioner.

• Potential risk of personal injury.

If failure or damage occurs on the conditions of improper use not followed

by the installation manual, there will be an extra labor charge for installing

and construction.

• Potential risk of malfunction, electric shock or fire if repairs or installations are attempted

by a non-qualified service technician.

Do not spray flammable gases such as insecticide near the air conditioner.

• Potential risk of electric shock, fire or unit malfunction.

Do not open the front grille during operation.

• Potential risk of electric shock or unit malfunction.

Cool air should not flow directly towards people, pets, and plants.

• It is harmful to your health, pets, and plants.

Do not drink drain water coming out of the air conditioner.

• Potential risk of health hazard.

Do not allow children to climb on the air conditioner.

Do not use the air conditioner as a cooling precision instrument for food,

pets, plants, cosmetics or machinery.

Do not pull or give excessive shock to the air conditioner.

• Potential risk of fire, or unit malfunction and there are risk of personal injury because unit

may fall down.

Do not spray water directly on the air conditioner or use benzene, thinner or

alcohol to clean the surface of the unit.

• Potential risk of electric shock or fire.

• Potential risk of damage to the air conditioner.

Do not place any objects, especially containers with liquid.

WARNING

CAUTION

safety information _07

ENGLISH

Do not touch the pipe connected to the air conditioner.

Install the indoor unit away from lighting apparatus using the ballast.

• If you use the wireless remote control, reception error may occur due to the ballast of the

lighting apparatus.

Install the outdoor unit where operating noise and vibration will not disturb

your neighbor and in a well-ventilated area with no obstacle.

• Potential risk of malfunction.

• Operating noise may disturb your neighbor.

Make sure that there are no obstacles or covers that block the air

conditioner.

Allow sufficient space for air circulation.

• Insufficient ventilation may result in poor performance.

If the power cable is damaged, the manufacturer or a qualified service

technician must replace it.

If a power outage occurs while the air conditioner is working, turn off the

power source immediately.

Max current is measured according to IEC standard for safety and current is

measured according to ISO standard for energy efficiency.

Check for damage on delivery. If damaged, do not install the air conditioner

and call the place of purchase immediately.

Keep indoor temperatures stable and not extremely cold, especially where

there are children, elderly or disabled people.

The packaging material and used batteries of the remote controller (optional)

must be disposed of in accordance with the national standards.

The refrigerant used in the air conditioner must be treated as chemical

waste. Dispose the refrigerant following national standards.

Have a qualified service technician install the air conditioner and perform a

trial operation.

Firmly connect the drain hose to the air conditioner for proper water

drainage.

Check for damages on the outdoor unit installation pad at least once a year.

• Potential risk of personal injury or property loss.

When using a wireless remote control, the distance should not be more than

7 meters from the air conditioner.

If the remote control is not used for a long period of time, remove the

batteries to prevent leakage of electrolyte.

When cleaning the outdoor unit, touch the heat exchanger radiator fins with

extreme care.

• Wearing thick gloves can protect your hands.

Make sure that the condensed water dripping from the drain hose runs out

properly and safely.

The appliance is not intended for use by persons (including children) with

reduced physical, sensory or mental capabilities, or lack of experience

and knowledge, unless they have been given supervision or instruction

concerning use of the appliance by a person responsible for their safety:

Young children should be supervised to ensure that they do not play with the

appliance.

08_ safety information

safety information

CAUTION SIGNS (CONT’D)

Inspect the condition, electric connections, pipes and external case of the

air conditioner regularly by a qualified service technician.

Do not open doors and windows in the room being cooled during operation

unless necessary.

Do not block the air conditioner vents. If objects block the air flow, it may

cause unit malfunction or poor performance.

Make sure there are no obstacles under the indoor unit.

• Potential risk of fire or loss of property.

Ensure the off-on and protection switches are properly installed.

Do not use the air conditioner if damaged. If problems occur, immediately

stop operation and disconnect the plug from the power supply.

If the air conditioner will not be used for an extended period of time (for

example, over several months), unplug the power from the wall.

Call the place of purchase or a contact center if repairs are needed.

• Potential risk of fire or electric shock if disassembly or repairs are attempted by a

non-qualified service technician.

CAUTION

contents _09

ENGLISH

USING ADVANCED FUNCTIONS

20

20 Using the Turbo function

21

Setting timer

21 On timer

22 Off timer

23 Combining On timer and Off timer

24

mode

25

Temperature changes in mode

26 Using the Smart Saver function

26 Using the

function

27 Using the Evaporator Clean function

28 Using the Comfort Care function

CLEANING AND MAINTAINING

THE AIR CONDITIONER

29

29 Cleaning the exterior

29 Using the Filter Reset

30 Cleaning the filter

30 Air filter

31 Bio filter

32 Replacing the filter

32 Deodorizing filter

33 Maintaining your air conditioner

33 Periodical checks

34 Internal protections via the unit control system

APPENDIX

35

35 Troubleshooting

36 Operation ranges

contents

VIEWING YOUR AIR CONDITIONER

10

10 Checking the indoor unit and display

10 Main parts

10 Display

11 Opening the front panel

11 Power button, Room temperature sensor and

Humidity sensor

11 Checking the outdoor unit

12 Checking the remote control

13 Remote control display

13 Using the remote control

13 Inserting the batteries

OPERATING BASIC FUNCTION

14

14 Turning the air conditioner on and off

14

Selecting operation mode

14 Auto

15 Cool

16 Dry

17 Fan

18 Heat

19 Adjusting the air flow direction

19 Vertical air flow

19 Horizontal air flow

This product has been determined to be in compliance with the Low Voltage Directive (2006/95/EC), and the Electromagnetic

Compatibility Directive (2004/108/EEC) of the European Union.

Correct Disposal of This Product

(Waste Electrical & Electronic Equipment)

(Applicable in the European Union and other European countries with separate collection systems)

This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be

disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste

disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources

.

Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they

can take these items for environmentally safe recycling

.

Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories

should not be mixed with other commercial wastes for disposal.

10_ viewing

viewing your air conditioner

Congratulations on the purchase of the air conditioner. We hope you enjoy the features of your air

conditioner and stay cool or warm with optimal efficiency.

Please read the user manual to get started and to make the best use of the air conditioner.

CHECKING THE INDOOR UNIT AND DISPLAY

Carefully unpack your air conditioner and check the indoor unit to make sure it is not damaged.

Main parts

Display

Your air conditioner may slightly look different from illustration shown above depending on

your model.

Air flow blade

(left and right)

Air intake

Blade pin lever

Air filter(under the panel)

Air flow blade

Air flow blade

(up and down)

indicator

Operation indicator

Temperature/Evaporator clean( )

indicator

Timer indicator

Comfort Care indicator

Remote control receiver

Power button

Smart Saver indicator

Filter Clean reminder

viewing _11

ENGLISH

OPENING THE FRONT PANEL

Tightly grab front side of the front panel and lift up the panel to open. Then slightly push the panel up until

the panel is hanged over the hooks of the unit.

Power button, Room temperature sensor and Humidity sensor

You may find the Power button on the right bottom side of the air conditioner. If the front

panel is open, you can check the room temperature sensor.

You can turn on the air conditioner without the remote control by pressing the

Power button.

The room temperature sensor measures indoor room temperature.

The humidity sensor measures indoor room humidity.

Make sure room temperature and humidity sensor does not get damaged.

CHECKING THE OUTDOOR UNIT

AQV09ESeries/AQV12ESeries AQV18ESeries/AQV24ESeries

Humidity sensor

Power button

Room temperature

sensor

CAUTION

Air Inlet (Rear)

Connection Valve

Air Outlet

Air Inlet (Rear)

Connection Valve

Air Outlet

12_ viewing

viewing your air conditioner

CHECKING THE REMOTE CONTROL

You can activate the air conditioner by pointing the remote control away from it. When using the remote

control, always point it directly at the air conditioner.

When you press the button, a short beep will sound and a transmit indicator(

) appears

on the remote control display.

Remote control display

Power

Turn on/off the air conditioner.

Mode

Set one of the 5 operating modes

(see pages 14~18 for instructions).

Fan  

Adjust how much air flows

through the air conditioner with

the 5 different fan speeds such as

Auto/Silence/Low/Medium/High.

Smart Saver

Less energy usage makes your space

cool between the temperature range of

24ºC~30ºC.

On Timer

Set the On Timer on.

Off Timer

Set the Off Timer on.

Set the function on/off.

Air swing

Activate/Deactivate air flow blade

movement automatically up and down.

Turbo

Operate in auto fan speed to

cool/warm quicly.

Temp 

Increase/Decrease the temperature by

1˚C.

Comfort Care

Set the Comfort Care function on/off.

Filter Reset

Reset the Filter Clean reminder.

Set/Cancel

Set/Cancel the timer/ mode.

Set the mode on.

Evap.CLEAN

Evaporator clean function – Dry inside

of the indoor unit to get rid of odor.

Time 

Adjust the time for timer/ mode.

Temp/Humi

• Display the room humidity level and

temperature value for 5 seconds on

the indoor unit display:

- Hi: High (If the relative humidity is

70% or higher)

- Sd: Standard (If the relative humidity

is lower than 70%)

- For room temperature will be

displayed the value.

• Press and hold this button for 3

seconds to light off the indoor unit

display.