Nissan NV3500 HD Owner's Manual

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2012 NV1500/NV2500 HD/NV3500 HD

OWNER’S MANUAL

For your safety, read carefully and keep in this vehicle.

FOREWORD

READ FIRST—THEN DRIVE SAFELY

Welcome to the growing family of new NISSAN owners. This vehicle is delivered to you with confidence. It was produced using the latest techniques and strict quality control.

This manual was prepared to help you understand the operation and maintenance of your vehicle so that you may enjoy many miles (kilometers) of driving pleasure. Please read through this manual before operating your vehicle.

A separate Warranty Information Booklet explains details about the warranties covering your vehicle. The “NISSAN Service and Maintenance Guide” explains details about maintaining and servicing your vehicle. Additionally, a separate Customer Care/Lemon Law Booklet (U.S. only) will explain how to resolve any concerns you may have with your vehicle, as well as clarify your rights under your state’s lemon law.

In addition to factory installed options, your vehicle may also be equipped with additional accessories installed by Nissan or by your authorized Nissan dealer prior to delivery. It is important that you familiarize yourself with all disclosures, warnings, cautions and instructions concerning proper use of such accessories prior to operating the vehicle and/or accessory. Please see your

dealer for details concerning the particular accessories with which your vehicle is equipped.

Your NISSAN dealership knows your vehicle best. When you require any service or have any questions, they will be glad to assist you with the extensive resources available to them.

Before driving your vehicle, please read this Owner’s Manual carefully. This will ensure familiarity with controls and maintenance requirements, assisting you in the safe operation of your vehicle.

WARNING

IMPORTANT SAFETY INFORMATION REMINDERS FOR SAFETY!

Follow these important driving rules to help ensure a safe and comfortable trip for you and your passengers!

●NEVER drive under the influence of alcohol or drugs.

●ALWAYS observe posted speed limits and never drive too fast for conditions.

●ALWAYS give your full attention to driving and avoid using vehicle features or taking other actions that could distract you.

●ALWAYS use your seat belts and appropriate child restraint systems.

●ALWAYS provide information about the proper use of vehicle safety features to all occupants of the vehicle.

●ALWAYS review this Owner’s Manual for important safety information.

DRIVING

This vehicle will handle and maneuver differently from an ordinary passenger car because it has a higher center of gravity. As with other vehicles with features of this type, failure to operate this vehicle correctly may result in loss of control or an accident.

Be sure to read “Driving precautions”, and “Avoiding collision and rollover”, and “Driving safety precautions”, in the “Starting and driving” section of this manual.

MODIFICATION OF YOUR VEHICLE

WARNING

Any modifications or alterations of this vehicle that do not comply with the Nissan NV2500/3500 Body Builders Guide may affect the safety of the vehicle which may result in a collision, serious personal injury or death. A electronic copy of the Nissan body builders guide is available at www.nissancommercialvehicles.com.

Modifications made to this vehicle by conversion companies or dealers may affect the final certification of the engine, vehicle or equipment. The conversion company or dealer has the responsibility to certify that the altered vehicle and equipment complies or continues to comply with all applicable motor vehicle safety standards and emissions regulations. The conversion company or dealer is responsible for making sure the modifications or installed equipment does not affect the safety of the vehicle.

Nissan does not assume the responsibility as the final stage manufacturer for modified or altered vehicles. Nissan is not responsible for the final certification, product liability claims, or warranty claims, resulting from any component, assembly, or system being altered. Nissan is not responsible for modifications which cause the vehicle to become non-compliant with any of the motor vehicle safety standards, emissions regulations, or modifications that cause the vehicle to be or become defective or unsafe.

Your vehicle’s warranty may not cover damage resulting from alterations, modifications, installation of nonapproved accessories, or improper installation of accessories. See your 2011 NV 1500/2500/3500 Warranty Information Booklet for complete details.

WHEN READING THE MANUAL

This manual includes information for all options available on this model. Therefore, you may find some information that does not apply to your vehicle.

All information, specifications and illustrations in this manual are those in effect at the time of printing. NISSAN reserves the right to change specifications or design without notice and without obligation.

IMPORTANT INFORMATION ABOUT THIS MANUAL

You will see various symbols in this manual. They are used in the following ways:

WARNING

This is used to indicate the presence of a hazard that could cause death or serious personal injury. To avoid or reduce the risk, the procedures must be followed precisely.

CAUTION

This is used to indicate the presence of a hazard that could cause minor or moderate personal injury or damage to your vehicle. To avoid or reduce the risk, the procedures must be followed carefully.

APD1005

If you see this symbol, it means “Do not do this” or “Do not let this happen.”

If you see a symbol similar to these in an illustration, it means the arrow points to the front of the vehicle.

Arrows in an illustration that are similar to these indicate movement or action.

Arrows in an illustration that are similar to these call attention to an item in the illustration.

CALIFORNIA PROPOSITION 65 WARNING

WARNING

Engine exhaust, some of its constituents, and certain vehicle components contain or emit chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. In addition, certain fluids contained in vehicles and certain products of component wear contain or emit chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.

CALIFORNIA PERCHLORATE ADVISORY

Some vehicle parts, such as lithium batteries, may contain perchlorate material. The following advisory is provided: “Perchlorate Material – special handling may apply, See www.dtsc.ca.gov/hazardouswaste/perchlorate/”.

BLUETOOTH is a trademark owned by Bluetooth SIG, Inc., U.S.A. and licensed to Visteon.

XM Radio requires subscription, sold separately. Not available in Alaska, Hawaii or Guam. For more information, visit www.xmradio-

.com.

© 2010 NISSAN NORTH AMERICA, INC.

All rights reserved. No part of this Owner’s Manual may be reproduced or stored in a retrieval system, or transmitted in any form, or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written permission of Nissan North America, Inc.

NISSAN CUSTOMER CARE PROGRAM

NISSAN CARES . . .

Both NISSAN and your NISSAN dealer are dedicated to serving all your automotive needs. Your satisfaction with your vehicle and your NISSAN dealer are our primary concerns. Your NISSAN dealer is always available to assist you with all your automobile sales and service needs.

However, if there is something that your NISSAN dealer cannot assist you with or you would like to provide NISSAN directly with comments or questions, please contact the NISSAN Consumer Affairs Department using our toll-free number:

For U.S. customers 877–NIS-NCV1 (877-647-6281)

For Canadian customers 1-800-387-0122

The Consumer Affairs Department will ask for the following information:

–Your name, address, and telephone number

–Vehicle identification number (attached to the top of the instrument panel on the driver’s side)

–Date of purchase

–Current odometer reading

–Your NISSAN dealer’s name

–Your comments or questions

OR

You can write to NISSAN with the information at:

For U.S. customers

Nissan North America, Inc.

Consumer Affairs Department

P.O. Box 685003

Franklin, TN 37068-5003

For Canadian customers Nissan Canada Inc. 5290 Orbitor Drive

Mississauga, Ontario L4W 4Z5

or via e-mail at:

For U.S. customers [e-mail]

For Canadian customers [e-mail]

We appreciate your interest in NISSAN and thank you for buying a quality NISSAN vehicle.

Table of

Contents

Illustrated table of contents		0
Safety—Seats, seat belts and supplemental restraint system		1
Instruments and controls		2
Pre-driving checks and adjustments		3
Display screen, heater, air conditioner, audio and phone systems		4
Starting and driving		5
In case of emergency		6
Appearance and care		7
Maintenance and do-it-yourself		8
Technical and consumer information		9

Index

10

0 Illustrated table of contents

Air bags, seat belts and child restraints . . . . . . . . . . . . . . 0-2 Exterior front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0-3 Exterior rear. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0-4 Passenger compartment . . . . . . . . . . . . . . . . . . . . . . . . . . . 0-5

Instrument panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0-6 Engine compartment check locations . . . . . . . . . . . . . . . . 0-8 Warning/indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . . . 0-10

AIR BAGS, SEAT BELTS AND CHILD

RESTRAINTS

LII2010

1.Front seat belts (P. 1-11)

2.Roof-mounted curtain side-impact supplemental air bag (if so equipped) (P. 1-28)

3.Head Restraints (P. 1-6)

4.Supplemental front-impact air bags (P. 1-28)

5.Seats (P. 1-2)

6.Seat belt with pretensioner (P. 1-37)

7.Top tether strap anchor point (P. 1-21)

8.Front seat-mounted side-impact supplemental air bag (if so equipped) (P. 1-28)

See the page number indicated in parentheses for operating details.

0-2 Illustrated table of contents

EXTERIOR FRONT

1. Engine hood (P. 3-12)

2. Windshield wiper and washer switch (P. 2-23)

3. Windshield (P. 8-20)

4. Power windows (if so equipped) (P. 2-41)

5. Door locks, keyfob, keys (P. 3-3, 3-8, 3-2)

6. Mirrors (P. 3-16)

7. Tire pressure (P. 9-11)

8. Flat tire (P. 6-2)

9. Tire chains (P. 8-38)

10. Replacing bulbs (P. 8-27)

11. Headlight and turn signal switch (P. 2-25)

12. Tow hooks (if so equipped) (P. 6-13)

See the page number indicated in parentheses for operating details.

LII2003

Illustrated table of contents 0-3

EXTERIOR REAR

1. Rear window and outside mirror (if so equipped) defroster switch (P. 2-24)

2. Trailer hitch/towing (if so equipped) (P. 9-16)

3 Replacing bulbs (P. 8-27)

4. Fuel-filler cap, fuel recommendation (P. 3-12, P. 9-3)

5. Fuel-filler door (P. 3-12)

6. Vehicle loading (P. 9-12)

See the page number indicated in parentheses for operating details.

LII2004

0-4 Illustrated table of contents

PASSENGER COMPARTMENT

1. Map lights (P. 2-44)

2. Sun visors (P. 3-15)

3. Inside mirror (P.3-16)

4. Steering wheel (P. 3-15)

5. Glove box (P. 2-35)

6. Console box (if so equipped) (P. 2-37) 7. Front seats (P. 1-2)

8. Storage (P. 2-33)

See the page number indicated in parentheses for operating details.

LII2011

Illustrated table of contents 0-5

INSTRUMENT PANEL

1. Headlight switch (P. 2-25)

2. Vents (P. 4-13)

3. Windshield wiper/washer/turn signal switch (P. 2-23, 2-26 )

4. Steering wheel switch for audio control/Bluetooth Hands-Free Phone System (if so equipped)

(P. 4-49, P. 4-50)

5. Driver supplemental air bag/horn (P. 1-28, P. 2-27)

6. Meters, gauges and warning/indicator lights (P. 2-3, 2-9)

7. Cruise control main/set switches (if so equipped) (P. 5-16)

8. Shift selector (P. 5-12)

9. Storage tray (P.2-33)

10. Audio system controls (P.

4-22/Navigation system* (if so equipped) (P. 4-38)

11. Storage tray (P.2-33)

12. Glove box (P. 2-35)

13. Hazard warning flasher switch (P. 2-27)

14. iPod player/USB input jack (if so equipped) (P.4-46)

15. Climate controls (P. 4-13)

LIC2036

0-6 Illustrated table of contents

16.Rear sonar system off switch (if so equipped) (P.2-29)

Tow mode ON switch (if so equipped) (P.2-29)

Power inverter switch (if so equipped) (P. 2-28)

17.12v power outlet (P. 2-30)

18.Ignition switch (P. 5-7)

19.Tilt steering wheel control (P. 3-15)

20.Hood release switch (P. 3-12)

21.Fuse box (P. 8-22)

22.Outside power mirror switch (if so equipped) (P. 3-17)

Vehicle Dynamic Control (VDC) OFF switch (P.2-28)

*: Refer to the separate Navigation System Owner’s Manual (if so equipped).

See the page number indicated in parentheses for operating details.

Illustrated table of contents 0-7

ENGINE COMPARTMENT CHECK

LOCATIONS

VQ40DE engine

1. Fuse/fusible link box (P. 8-22)

2. Engine oil filler cap (P. 8-10)

3. Engine oil dipstick (P. 8-10)

4. Brake fluid reservoir (P. 8-14)

5. Air cleaner (P. 8-19)

6. Windshield-washer fluid reservoir (P. 8-15)

7. Engine coolant reservoir (P. 8-8)

8. Drive belt location (P.8-17)

9. Power steering fluid reservoir (P. 8-14)

10. Radiator cap (P. 8-8)

11. Battery (P. 8-16)

See the page number indicated in parentheses for operating details.

LDI2016

0-8 Illustrated table of contents

VK56DE engine

1.Fuse/fusible link box (P. 8-22)

2.Power steering fluid reservoir (P. 8-14)

3.Engine coolant reservoir (P. 8-8)

4.Brake fluid reservoir (P. 8-14)

5.Air cleaner (P. 8-19)

6.Windshield-washer fluid reservoir (P. 8-15)

7.Drive belt location (P. 8-17)

8.Engine oil filler cap (P. 8-10)

9.Engine oil dipstick (P. 8-10)

10.Radiator cap (P. 8-8)

11.Battery (P. 8-16)

See the page number indicated in parentheses for operating details.

LDI2017

Illustrated table of contents 0-9

WARNING/INDICATOR LIGHTS

Warning	Name	Page
light
	Anti-lock Braking	2-10
	System (ABS) warn-
or	ing light
	Automatic transmis-	2-10
	sion check warning
	light
	Automatic transmis-	2-10
	sion oil temperature
	warning light
	Brake warning light	2-10
or
	Charge warning	2-11
	light
	Door open warning	2-11
	light

Warning	Name	Page
light
	Driver’s seat belt	2-11
	warning light and
	chime
	Engine oil pressure	2-11
	warning light
	Low fuel warning	2-11
	light
	Low tire pressure	2-11
	warning light
	Low windshield-	2-13
	washer fluid warning
	light (if so equipped)
	Master warning light	2-13
	Passenger’s seat	2-13
	belt warning light
	Supplemental air	2-13
	bag warning light

Indicator	Name	Page
light
	Automatic transmis-	2-13
	sion position indica-
	tor light
	Cruise main switch	2-14
	indicator light (if so
	equipped)
	Cruise set switch	2-14
	indicator light (if so
	equipped)
	High beam indicator	2-14
	light (blue)
	Malfunction Indica-	2-14
	tor Light (MIL)
	Security indicator	2-15
	light (if so equipped)
	Slip indicator light	2-15

0-10 Illustrated table of contents

Indicator	Name	Page
light
	Tow mode ON indi-	2-15
	cator light (if so
	equipped)
	Turn signal/hazard	2-15
	indicator lights
	Vehicle Dynamic	2-15
	Control (VDC) off
	indicator light

Illustrated table of contents 0-11

MEMO

0-12 Illustrated table of contents

1 Safety—Seats, seat belts and supplemental restraint system

Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Front manual seat adjustment

(for passenger’s seat and if so equipped for

driver’s seat) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Front power seat adjustment

(if so equipped for driver’s seat) . . . . . . . . . . . . . . . . . . 1-4 Armrests (if so equipped). . . . . . . . . . . . . . . . . . . . . . . . 1-5 Head restraints. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6 Flexible seating. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9 Seat belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11 Precautions on seat belt usage. . . . . . . . . . . . . . . . . . 1-11 Pregnant women . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14 Injured persons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14 Three-point type seat belt with retractor . . . . . . . . . . 1-14 Seat belt extenders . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17 Seat belt maintenance . . . . . . . . . . . . . . . . . . . . . . . . . 1-17 Child safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18 Infants. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18

Small children . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18 Larger children . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-19 Child restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-19 Precautions on child restraints . . . . . . . . . . . . . . . . . . 1-19 Top tether anchor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-20

Rear-facing child restraint installation using

the seat belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-21 Forward-facing child restraint installation

using the seat belts — front passenger seat . . . . . . 1-21 Installing top tether strap

(Front passenger seat) . . . . . . . . . . . . . . . . . . . . . . . . . 1-25 Booster seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-25 Supplemental restraint system . . . . . . . . . . . . . . . . . . . . . 1-28

Precautions on supplemental restraint

system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-28 Supplemental air bag warning labels. . . . . . . . . . . . . 1-38 Supplemental air bag warning light . . . . . . . . . . . . . . 1-38

SEATS

ARS1152

WARNING

●Do not ride in a moving vehicle when the seatback is reclined. This can be dangerous. The shoulder belt will not be against your body. In an accident, you could be thrown into it and receive neck or other serious injuries. You could also slide under the lap belt and receive serious internal injuries.

●For the most effective protection when the vehicle is in motion, the seat should be upright. Always sit well back in the seat with both feet on the floor and adjust the seat properly. See “Precautions on seat belt usage” later in this section.

●After adjustment, gently rock in the seat to make sure it is securely locked.

●Do not leave children unattended inside the vehicle. They could unknowingly activate switches or controls. Unattended children could become involved in serious accidents.

1-2 Safety—Seats, seat belts and supplemental restraint system

●The seatback should not be reclined any more than needed for comfort. Seat belts are most effective when the passenger sits well back and straight up in the seat. If the seatback is reclined, the risk of sliding under the lap belt and being injured is increased.

CAUTION

When adjusting the seat positions, be sure not to contact any moving parts to avoid possible injuries and/or damage.

FRONT MANUAL SEAT ADJUSTMENT (for passenger’s seat and if so equipped for driver’s seat)

LRS2038

Forward and backward

Pull the lever up and hold it while you slide the seat forward or backward to the desired position. Release the lever to lock the seat in position.

LRS2039

Reclining

To recline the seatback, pull the lever up and lean back. To bring the seatback forward, pull the lever up and lean your body forward. Release the lever to lock the seatback in position.

The reclining feature allows adjustment of the seatback for occupants of different sizes for added comfort and to help obtain proper seat belt fit. See “Precautions on seat belt usage” later in this section. Also, the seatback can be reclined to allow occupants to rest when the vehicle is stopped and the transmission is in the P (Park) position.

Safety—Seats, seat belts and supplemental restraint system 1-3

LRS2029

FRONT POWER SEAT ADJUSTMENT (if so equipped for driver’s seat)

Operating tips

●The power seat motor has an auto-reset overload protection circuit. If the motor stops during operation, wait 30 seconds, then reactivate the switch.

●Do not operate the power seat switch for a long period of time when the engine is off. This will discharge the battery.

See “Automatic drive positioner” in “Pre-driving checks and adjustments” for automatic drive positioner operation.

Forward and backward

Moving the switch forward or backward will slide the seat forward or backward to the desired position.

Reclining

Move the recline switch backward until the desired angle is obtained. To bring the seatback forward again, move the switch forward and move your body forward. The seatback will move forward.

1-4 Safety—Seats, seat belts and supplemental restraint system

The reclining feature allows adjustment of the seatback for occupants of different sizes for added comfort and to help obtain proper seat belt fit. See “Precautions on seat belt usage” later in this section. Also, the seatback can be reclined to allow occupants to rest when the vehicle is stopped and the shift selector is in P (Park).

LRS2030

Seat lifter (if so equipped for driver’s seat)

Push the front or rear end of the switch up or down to adjust the angle and height of the seat cushion.

LRS2040

Lumbar support (driver’s seat)

The lumbar support feature provides lower back support to the driver. Turn the dial to adjust the seat lumbar area.

LRS2041

ARMRESTS (if so equipped)

To use the armrests, pull them down to the resting position.

A Stowed position

B Resting position

Safety—Seats, seat belts and supplemental restraint system 1-5

HEAD RESTRAINTS

WARNING

Head restraints supplement the other vehicle safety systems. They may provide additional protection against injury in certain rear end collisions. Adjust the head restraints properly, as specified in this section. Check the adjustment after someone else uses the seat. Do not attach anything to the head restraint stalks or remove the head restraint. Do not use the seat if the head restraint has been removed. If the head restraint was removed, reinstall and properly adjust the head restraint before an occupant uses the seating position. Failure to follow these instructions can reduce the effectiveness of the head restraints. This may increase the risk of serious injury or death in a collision.

LRS2032

The illustration shows the seating positions equipped with head restraints. All of the head restraints are adjustable.

Indicates the seating position is equipped with a head restraint.

WRS0921

Components

1.Head restraint

2.Adjustment notches

3.Lock knob

4.Stalks

5.Release knob

1-6 Safety—Seats, seat belts and supplemental restraint system

WRS0134

LRS0888

LRS0889

Adjustment

To raise the head restraint, pull it up.

Adjust the head restraint so the center is level with the center of the seat occupant’s ears.

To lower, push and hold the lock knob and push the head restraint down.

Safety—Seats, seat belts and supplemental restraint system 1-7

WRS0922

Removal

Use the following procedure to remove the adjustable head restraints.

1.Pull the head restraint up to the highest position.

2.Push and hold the lock knob and release knob.

3.Remove the head restraint from the seat.

4.Store the head restraint properly so it is not loose in the vehicle.

5.Reinstall and properly adjust the head restraint before an occupant uses the seating position.

LRS2026

Install

1. Align the head restraint stalks with the holes in the seat. Make sure the head restraint is facing the correct direction.

2. Push and hold the lock knob and push the head restraint down.

3. Properly adjust the head restraint before an occupant uses the seating position.

1-8 Safety—Seats, seat belts and supplemental restraint system

FLEXIBLE SEATING

WARNING

●Do not allow people to ride in any area of your vehicle that is not equipped with seats and seat belts. Be sure everyone in your vehicle is in a seat and using a seat belt properly.

●Head restraints should be adjusted properly as they may provide significant protection against injury in an accident. Always replace and adjust them properly if they have been removed for any reason.

●If the head restraints are removed for any reason, they should be securely stored to prevent them from causing injury to passengers or damage to the vehicle in case of sudden braking or an accident.

●When returning the seatbacks to the upright position, be certain they are completely secured in the latched position. If they are not completely secured, passengers may be injured in an accident or sudden stop.

●Properly secure all cargo to help prevent it from sliding or shifting. Do not place cargo higher than the seatbacks. In a sudden stop or collision, unsecured cargo could cause personal injury.

LRS2042

Folding the front passenger’s seatback

To fold the front passenger’s seatback flat for extra storage length when transporting long items:

1. Slide the seat to the rearmost position. Lift up on the recline lever, located on the outside edge of the seat, and allow the seatback to fold forward as far as it will go.

Safety—Seats, seat belts and supplemental restraint system 1-9