LG LWS Operation Manual

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LWS (LG-Nortel Wireless SOHO)

Installation & Operation Manual

Wireless SOHO

Installation & Operation Manual

Copyright© 2010 LG-Nortel Co. Ltd. All Rights Reserved

This material is copyrighted by LG-Nortel Co. Ltd. (LGN). Any unauthorized reproductions, use or disclosure of

this material, or any part thereof, is strictly prohibited and is a violation of Copyright Laws. LGN reserves the

right to make changes in specifications at any time without notice. The information furnished by LGN in this

material is believed to be accurate and reliable, but is not warranted to be true in all cases.

All other brand and product names are trademarks or registered trademarks of their respective companies.

Special notes for operation in New Zealand

The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that

the item complies with the minimum conditions for connection to its network. It indicates no endorsement of

the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that

any item will work correctly in all respects with another item of Telepermitted equipment of a different make

or model, nor does it imply that any product is compatible with all of Telecoms network services.

Telepermitted equipment only may be connected to this unit’s SLT port. The SLT port is not specifically

designed for 3-wire-connected equipment, 3-wire-connected equipment might not respond to incoming

ringing when attached to this port.

Under power fail conditions, this telephone system may not operate. Please ensure that a separate

telephone, not dependent on local power, is available for emergency use.

The caller’s telephone numbers which are displayed and stored in this equipment include the callers area

code plus the toll prefix “0”. When calling-back to a local number caller using the stored CLI, the “0” and

area code will be used, which may incur a toll charge, depending on your toll carrier. If a charge for local

calls is unacceptable, only the 7 digits of the local number should be dialled.

The Caller Display receiver operates correctly in conjunction with Telecom’s ringing cadences DA1 (normal

cadence) DA2 (unused cadence) and DA4 (FaxAbility cadence). It does not operate in conjunction with

ringing cadence DA3 (unused cadence).

Wireless SOHO

Installation & Operation Manual

Revision History

ISSUE DATE Contents of Changes

1.0

1.1

Feb. 2010

March 2010

Initial release

Revised the text of Menu on LCD and corrected misspelling. And

added to Special note for New Zealand.

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Table of Contents

1 INTRODUCTION.................................................................................... 1

1.1 Manual Usage..................................................................................................1

1.2 Package Contents...........................................................................................1

1.3 Configuration ..................................................................................................2

1.4 System Capability...........................................................................................3

1.4.1 Description...................................................................................................................3

1.5 Important Safety Information ........................................................................4

1.5.1 Installation and Environment .......................................................................................4

1.5.2 Electrical Considerations.............................................................................................4

1.5.3 Precaution....................................................................................................................5

1.5.4 Caution.........................................................................................................................5

2 INSTALLATION..................................................................................... 6

2.1 Pre-Installation................................................................................................6

2.1.1 Safety Installation Instructions.....................................................................................6

2.2 Battery Installation .........................................................................................7

2.2.1 GDC-400H Handset Battery Installation......................................................................7

2.2.2 GDC-450H Handset Battery Installation......................................................................8

2.3 LWS-BS, Handset and Peripheral Connections........................................10

2.3.1 FAX Connection.........................................................................................................11

2.3.2 AC/DC Adapter Connection.......................................................................................11

2.3.3 LWS-WK Connection.................................................................................................12

2.3.4 Wireless Handset Connection...................................................................................12

2.3.5 Foot Stand Connection (the LWS-BS and LWS-WK) ...............................................14

2.4 Hardware Installation ...................................................................................15

2.4.1 Wall Mount of the LWS-BS or the LWS-WK..............................................................15

2.5 Component Description...............................................................................16

2.5.1 LWS-BS Description..................................................................................................16

2.5.2 LWS-WK Description.................................................................................................17

2.5.3 Wireless Handset Description....................................................................................18

2.6 Hardware Initialization..................................................................................19

2.6.1 LWS-BS and LWS-WK..............................................................................................19

2.6.2 Wireless Handset.......................................................................................................19

2.7 Display ...........................................................................................................19

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2.7.1 LCD Specification ......................................................................................................19

2.7.2 LCD Display...............................................................................................................20

2.8 Keypad Description......................................................................................22

2.8.1 LWS-BS.....................................................................................................................22

2.8.2 LWS-WK....................................................................................................................22

2.8.3 GDC-400H/450H Wireless Handset..........................................................................23

2.9 LED Operation Description..........................................................................25

2.9.1 LWS-BS and Wireless Keyset...................................................................................25

2.10 Configuration ..............................................................................................26

2.10.1 Country code............................................................................................................26

2.10.2 LWS-BS Date and Time..........................................................................................27

2.11 Terminal Registration and Termination ...................................................27

2.11.1 Registering the GDC-400H/450H / LWS-WK to LWS-BS.......................................27

2.11.2 Terminating a Registration.......................................................................................29

2.12 Menu Trees..................................................................................................30

2.12.1 LWS-BS Menus.......................................................................................................30

2.12.2 LWS-WK Menus......................................................................................................30

2.13 System Capacities......................................................................................31

3 OPERATION INSTRUCTIONS ........................................................... 32

3.1 Call Forward..................................................................................................32

3.2 Call Pick-up ...................................................................................................33

3.2.1 Directed Call Pick-Up.................................................................................................33

3.2.2 Group Call Pick-Up....................................................................................................33

3.3 Call Transfer..................................................................................................34

3.4 Call Waiting/Camp-On..................................................................................35

3.5 LINE Access..................................................................................................35

3.6 Three-Party Voice Conference....................................................................36

3.7 Directory ........................................................................................................37

3.8 DND(Do Not Disturb)....................................................................................37

3.9 Headset Compatibility..................................................................................38

3.10 Hold..............................................................................................................39

3.10.1 Hold..........................................................................................................................39

3.10.2 Hold Recall...............................................................................................................40

3.10.3 Automatic Hold ........................................................................................................40

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3.11 CID Blacklist................................................................................................40

3.12 Allowed/Denied Number............................................................................41

3.13 MOH (Music-On-Hold) ................................................................................41

3.14 Speed Dial....................................................................................................42

3.14.1 Display Security.......................................................................................................42

3.14.2 Station Speed Dial...................................................................................................42

3.14.3 System Speed Dial..................................................................................................43

3.15 VSF Integrated Auto Attendant/Voice Mail ..............................................44

3.15.1 VSF..........................................................................................................................44

3.15.2 Auto Attendant.........................................................................................................44

3.15.3 VSF Voice Mail........................................................................................................45

3.16 Wake-Up Alarm ...........................................................................................49

3.17 Intercom Call (ICM Call) .............................................................................50

3.18 Intercom Call Hold......................................................................................51

3.19 Line Ring Assignment................................................................................51

3.20 Night/Weekend mode.................................................................................52

3.21 Call Log Display..........................................................................................52

3.22 Mute..............................................................................................................53

3.23 Tel/Fax Line.................................................................................................53

3.24 Feature Code for LWS-BS..........................................................................54

3.25 Feature Code for LWS-WK.........................................................................55

4 USEFUL INFORMATION.................................................................... 56

4.1 Trouble shooting ..........................................................................................56

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This Installation & Operation Manual is designed to provide general system features and operating

instructions for the LWS (LG-Nortel Wireless SOHO) System.

This wireless telephone system is compliant to the Digital Enhanced Cordless Telecommunication (DECT)

specification, using carrier frequencies from 1.88GHz to 1.9GHz. It uses Time Division Multiple Access

(TDMA) technology, providing security and protection from eavesdropping.. The system utilises duplex

communication between each handset or keyset via the LWS-BS (base).

1.1 Manual Usage

This document provides general information about the installation, description and operation of the LWS

system. While every effort has been made to ensure the accuracy of this information, LG-Nortel takes no

responsibility for the accuracy or interpretations thereof.

This section is a functional listing of features with the description and operation of each.

The structure is divided into 3 parts as listed:

 Description: explains the nature of the feature.

 Operation: describes how to use the feature.

 NOTE: explains any requirements or constraints of the feature related to its configuration.

1.2 Package Contents

The LWS-BS includes one (1) base station, one (1) AC/DC power adapter, one (1) AC power cord, one

(1)antenna with rubber ring, three (3) line cords, one (1) ‘Quick User Guide’ and one (1) CD manual.

Please verify that all parts shown below were provided in the package.

Figure 1.2-1 LWS-BS Package Contents

LWS-BS

(LWS-BS Unit with Foot)

Power Adapter

AC power cord

Antenna Line Cord

Quick User Guide

Manual (CD)

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The LWS-WK includes one (1) wireless keyset, one (1) AC/DC power adapter, one (1) AC power cord, and

one (1) ‘Quick User Guide’. Verify that all parts shown below were provided in the package.

Figure 1.2-2 LWS-WK Package Contents

1.3 Configuration

The following image depicts a sample configuration using LWS-BS system and wireless phones, LWS-WK

and GDC-400H/450H.

Figure 1.3-1 Sample Configuration

LWS-WK

(Wireless Terminal)

Power Adapter

AC power cord

Quick User Guide

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1.4 System Capability

1.4.1 Description

 Lines: up to 3

 Cordless Handsets: up to seven cordless handsets (provided separately)

Figure 1.4-1 LWS-BS and GDC-400H/450H

External calls (Line calls): up to 3 supported.

Figure 1.4-2 Three (3) External Calls Supported

Internal Calls: Three (3) internal calls can be conducted on six (6) cordless handsets while the LWS-BS

simultaneously makes an external call.

Figure 1.4-3 – Internal Calls Supported

One (1) FAX call or SLT (Single Line Telephone) call can be conducted on the SLT port of the LWS-BS.

External call

on Line x

LWS-BS

(LWS-BS)

Station 1 Station 2 Station 3 Station 4 Station 5 Station 6 Station 7

External call

on Line 1

External call

on Line 2

External call

on Line 3

External call

on Line 1

External call

on Line 3

External call

on Line 3

OR

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Figure 1.4-4 FAX or SLT call via SLT port of the LWS-BS

1.5 Important Safety Information

Read this information before installing your LWS system. Failure to comply with these guidelines could

prove either dangerous or illegal. This information helps to avoid personal injury, damage to the phone,

or other property damage.

1.5.1 Installation and Environment

1. Install all phones according to the manual, failure to do so could affect product functionality.

2. Do not install phones in direct sunlight so as to ensure full product functionality and fire prevention.

3. Do not install in non-ventilated areas such as the inside of a desk or other enclosure so as to

ensure full product functionality and fire prevention.

4. Do not install the phones near appliances such as a TV, refrigerator, vacuum cleaner, audio

equipment etc. which may cause interference and affect voice quality.

5. Do not install the phones in an excessively dusty area so as to ensure full product functionality, fire

and electrical short prevention.

1.5.2 Electrical Considerations

1. Do not overload the electrical outlet with power cords so as to prevent fire or electric shock.

2. Do not touch the plug with wet hands. Failure to comply may cause electric shock.

3. To disconnect any phone from the electrical socket grasp and pull the plug not the cord. Failure to

comply may cause fire or electric shock.

4. Do not cover the phones or place the phones or power adapter near a heating appliance. Failure

to comply may cause fire or electric shock.

5. Do not place objects on the power cord, or allow the power cord to excessively bend. Failure to

comply may cause fire or electric shock.

6. Do not modify or disassemble the power cord. If power cord or plug is impaired, do not use it.

Failure to comply may cause fire or electric shock.

7. Only clean power cord and plug when not plugged into the outlet, by rubbing the cord with a soft

cloth. Failure to comply may cause fire or electric shock.

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1.5.3 Precaution

1. Keep the LWS-BS, the LWS-WK and DECT terminals away from heating appliances and electrical

noise generating devices such as fluorescent lamps microwave ovens and televisions. These

noise sources can interfere with the performance of the LWS system.

2. This system should be kept free of dust, moisture, high temperature (more than 40 degrees) and

vibration, and should not be exposed to direct sunlight.

3. To Clean the LWS-BS, the LWS-WK and DECT Terminals, wipe with a soft cloth only. Do not use

benzene, paint thinner, or an abrasive cleansing powder as these may cause damage to the

system and possible fire or electric shock.

1.5.4 Caution

1. If the product casing is broken, disconnect the power supply cord immed iate ly and re turn the sy ste m to

your dealer.

WARNING

Replace batteries only with the same or equivalent type recommended by the manufacturer.

Dispose of used batteries according to the manufacturer’s instructions.

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2.1 Pre-Installation

Please read the following guidelines concerning installation and connection before installing the LG-Nortel

Wireless SOHO System. Be sure to comply with any applicable local regulations.

(Note: telephone extension cabling must be performed by local regulatory each country registered installer).

2.1.1 Safety Installation Instructions

When installing telephone wiring, basic safety precautions should always be followed to reduce

the risk of fire, electric shock and personal injury:

1. Never install telephone wiring during a lightning storm.

2. Never install a telephone jack in wet locations unless the jack is specifically designed for a wet

environment.

3. Never touch un-insulated telephone wires or terminals unless the telephone line has been

disconnected.

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2.2 Battery Installation

2.2.1 GDC-400H Handset Battery Installation

To install a Battery to the Handset:

1. Remove the battery cover by pressing the latch as shown, and slide down to open.

2. Verify batteries are orientated correctly for polarity when inserting.

3. Close the battery cover and slide it upward until it clicks into place.

Figure 2.2.1-1 Handset Battery Installation

 Purchase new batteries from your LG-Nortel Service Center.

 The battery has a limited operating life (warranty period for the battery is 6 months from

purchase date).

2.2.1.1 GDC-400H Battery Charging

To charge the handset:

1. Place handset on the plugged-in charger for 12 hours before initial use.

NOTE:

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Figure 2.2.1.1-1 GDC-400H Handset Battery Charging

2.2.2 GDC-450H Handset Battery Installation

To install a Battery to the Handset:

1. Remove the battery cover by pressing the latch as shown, and slide down to open.

2. Verify batteries are orientated correctly for polarity when inserting.

3. Close the battery cover and slide it upward until it clicks into place.

Figure 2.2.2-1 GDC-450H Handset Battery Installation

 Purchase new batteries from your LG-Nortel Service Center.

 The battery has a limited operating life (warranty period for the battery is 6 months from

purchase date).

NOTE:

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2.2.2.1 GDC-450H Battery Charging

To charge the handset:

1. Place handset on the plugged-in charger for 12 hours before initial use.

Figure 2.2.2.1-1 GDC-450H Handset Battery Charging

 The GDC-450H uses an advanced battery charging technology, the battery level is reviewed

every 6 hours causing red recharge light to illuminate briefly.

NOTE:

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2.3 LWS-BS, Handset and Peripheral Connections

To connect the LWS-BS with phone lines and its peripherals:

1. Connect the line cords to the ports on the bottom of the LWS-BS and the other ends to the wall

sockets.

2. Plug the AC/DC Adapter cord and FAX/SLT Line into the bottom of the LWS-BS.

3. Connect the handset curly cord to the handset jack on the bottom of the LWS-BS.

4. Connect the optional Headset to the headphone jack on the bottom of the LWS-BS.

5. Screw the included rubber antenna clockwise onto the terminal at right side of the top of the

LWS-BS.

Figure 2.3-1 LWS-BS Connections

 Use only the included LG-Nortel AC Adapter (SA-B122).

 Using a headset with the LWS-BS is optional.

 Avoid mounting near a TV, another cordless telephone or a microwave oven.

NOTE:

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2.3.1 FAX Connection

The following figure illustrates how to connect a FAX to the LWS-BS:

2.3.2 AC/DC Adapter Connection

To connect the AC/DC adapter:

1. Plug the DC outlet of the AC/DC Adapter cord into the jack on the LWS-BS.

2. Fasten the AC/DC Adapter cord to the latch hook as shown (inset detail).

Figure 2.3.2-1 AC/DC Adapter Connection

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2.3.3 LWS-WK Connection

To connect the LWS-WK to be used with the LWS-BS:

1. Plug the DC outlet of the AC/DC Adapter cord into the jack on the LWS-WK.

2. Fasten the AC/DC Adapter cord to the latch hook as shown (inset detail).

3. Connect the handset curly cord to the handset jack on the bottom of the LWS-WK.

4. Connect the optional headset to the headset jack on the bottom of the LWS-WK)

 Use only the included LG-Nortel AC Adapter (SA-B122).

 Using a headset with the LWS-WK is optional.

 Avoid mounting near TV and another cordless telephone, microwave oven, or personal

computers and other electrical equipment.

Figure 2.3.3-1 LWS-WK Connection

2.3.4 Wireless Handset Connection

To connect a Wireless Handset to be used with the system:

1. Plug in the AC adapter cord to the Handset Charger and plug AC outlet to the power outlet.

2. Use only the included LG-Nortel AC/DC adapter, which is provided together with GDC-400H/450H.

It is dependent on the country to provide the AC/DC adapter.

NOTE:

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Figure 2.3.4-1 Wireless Handset Charger Connection: GDC-400H

Figure 2.3.4-2 Wireless Handset Charger Connection: GDC-450H

Warning

Use only the main power adapter

supplied. Any other adapter could

damage your GDC-400H and invalid

ate your warranty

2. To AC OUTLET

1. Adaptor