LG K20 V Instruction Manual

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owners.

Important Customer Information 1

Before you begin using your new phone

Included in the box with your phone are separate information leaflets. These leaflets provide you with important information regarding your new device. Please read all of the information provided. This information will help you to get the most out of your phone, reduce the risk of injury, avoid damage to your device, and make you aware of legal regulations regarding the use of this device.

It’s important to review the Product Safety and Warranty Information guide before you begin using your new phone. Please follow all of the product safety and operating instructions and retain them for future reference. Observe all warnings to reduce the risk of injury, damage, and legal liabilities.

2 Table of Contents

Important Customer Information...............................................	1
Table of Contents .......................................................................	2
The Basics ...................................................................................	5
Phone Overview....................................................................................................	5
Help ........................................................................................................................	7
Setting Up Your Phone ........................................................................................	8
Removing the Battery and SIM Card ................................................................	10
Inserting and Removing a Memory Card..........................................................	12
Charging Your Phone ..........................................................................................	14
Optimizing Battery Life ......................................................................................	16
Turning Your Phone On and Off ........................................................................	18
Anti-Theft Guide ................................................................................................	20
Touch Screen ......................................................................................................	20
Getting to Know the Home Screen ..................................................................	22
Apps: How to View, Open, and Switch .............................................................	29
Capturing a Screenshot.....................................................................................	33
Phone’s Status Icons .........................................................................................	34
Managing Notifications .....................................................................................	36
Setting Your Lock Screen ..................................................................................	38
Fingerprints and Security ..................................................................................	40
Multi-Tasking ......................................................................................................	43
Connecting to Networks and Devices ...................................	44
Wi-Fi....................................................................................................................	44
Wi-Fi Direct ........................................................................................................	44
Bluetooth.............................................................................................................	45
Calls ..........................................................................................	46
Placing and Ending Calls ..................................................................................	46
Answering or Rejecting Calls ............................................................................	49
Working with the Recent Tab .............................................................................	51
Calling Your Contacts.........................................................................................	53
Options During a Call ........................................................................................	54
Managing Multiple Calls....................................................................................	54
Listening to Your Voicemail ...............................................................................	56

Table of Contents 3

Communication .......................................................................	57
Contacts ..............................................................................................................	57
Messaging ...........................................................................................................	62
Email....................................................................................................................	65
Voicemail .............................................................................................................	68
Entertainment ..........................................................................	69
Camera ................................................................................................................	69
Gallery .................................................................................................................	78
Music ....................................................................................................................	81
Tools ..........................................................................................	84
Voice Recorder ...................................................................................................	84
Calculator ............................................................................................................	86
Calendar ..............................................................................................................	86
Clock....................................................................................................................	89
File Manager ........................................................................................................	91
QSlide..................................................................................................................	95
Google Apps .......................................................................................................	97
Settings ....................................................................................	99
WIRELESS NETWORKS ...................................................................................	99
DEVICE..............................................................................................................	104
PERSONAL ......................................................................................................	108
SYSTEM ................................................................................................................	114
Accessibility ..........................................................................................................	114
Safety........................................................................................	118
Consumer Information About Radio Frequency Emissions .........................	120
Consumer Information on SAR ......................................................................	124
FCC Hearing-Aid Compatibility (HAC) Regulations for Wireless Devices . 126
Caution: Avoid potential hearing loss. ...........................................................	128
TIA Safety Information ....................................................................................	130
Safety Information ...........................................................................................	133
FDA Consumer Update ....................................................................................	137

4 Table of Contents

Specifications .........................................................................	149
FAQ ..........................................................................................	150
LIMITED WARRANTY STATEMENT ....................................	156
Index ........................................................................................	163

The Basics 5

Phone Overview

Front View

Proximity/Ambient						Earpiece
light sensor

Front camera

Back button					Recent apps button
					Home button

NOTES t All screen shots in this guide are simulated. Actual displays may vary.

t Instructions to perform tasks in this guide are based on the default settings and may change depending on the mode and software version on your phone.

1.Proximity/Ambient light sensor!Senses proximity toward other objects (such as your head) so that tap commands are not accidentally activated during a call or when carried inside a pocket. It also employs an ambient sensor which measures the surrounding light and adjusts the LCD brightness to provide a vivid screen.

NOTE Don't block the sensor or near the sensor to avoid problems with the touch screen.

2.Front camera!Use to take pictures and record videos of yourself. You can also use this for video chatting. Keep it clean for optimal performance.

3.Back button!Returns to the previous screen. Also closes pop-up items, such as menus, dialog boxes and the on-screen keyboard.

4.Earpiece!Lets you hear callers and automated prompts.

6 The Basics

5.Recent apps button!Displays recently used applications and your open website tabs. If you touch and hold this button while viewing an app, it activates the Multi-Window feature.

NOTE The Multi-Window feature cannot be activated from the Home screen, the Recent apps screen, or the Camera app.

6.Home button!Returns to the Home screen from any screen. If you touch and hold this button, it opens the Google app.

Rear View

Back camera

Flash

Power/Lock

button, Volume buttons

Fingerprint

sensor

NFC touchpoint

Speaker

7.Back camera!Use to take photos and record videos. Keep it clean for optimal performance.

8.Flash!Brightens up the captured image or recorded video when you turn on the flash. When activated in the Accessibility settings, it will also flash to alert you (e.g., incoming calls and messages, alarms, etc).

9.Power/Lock button, Fingerprint sensor!Press to turn off the screen backlight and lock the screen, or turn the screen backlight back on. Press and hold to turn the phone on/off, restart it, and activate/ deactivate Airplane mode. It also allows you to record and use fingerprints to secure your phone.

10.Speaker!Use to listen to audio (e.g., music, videos, sound clips, speakerphone, etc.) from the rear speaker instead of the earpiece.

The Basics 7

11. Volume buttons!Press to adjust the ringer, the media volumes, or the in-call volume during a call. They can also activate the camera shutter and access shortcuts when enabled in the Settings menu.

12.NFC touchpoint!Tap the back of your phone to an NFC tag or another NFC compatible device in this location to transfer data between them.

Top and Bottom Views

Microphone

Headset jack

USB/Charger port

Microphone

13.Microphone!Transmits your voice to the other caller. It’s also used for voice-activated functions.

14.Headset jack!Allows you to plug in an optional headset for convenient, hands-free conversations or recording your voice using the Voice Recorder app. You can also plug in headphones to listen to music.

15.USB/Charger port!Allows you to connect the phone and the USB cable for use with the charger adapter, or other compatible accessories.

16.Microphone!Transmits your voice to the other caller. It’s also used for voice-activated functions.

Help

The Help app allows you to quickly and conveniently view information about your phone, including how-to tutorials, Icon glossary, etc.

To access Help, tap the Home button > swipe left, if necessary > tap

Help .

8 The Basics

Setting Up Your Phone

Your phone already has a SIM card installed.

Step 1. Remove the Back Cover

With the phone facing down, insert your fingernail into the cutout located on the lower left of the back cover and gently lift the cover.

Step 2. Insert the Battery

Insert the battery, making sure the gold contacts line up. Press down gently to secure it.

The Basics 9

Step 3. Replace the Back Cover

Align the cover over the back of the phone and then press down along the edges to secure the cover.

Step 4. Charge the Phone

Before turning on your phone, charge it fully.

Insert the small end of the USB cable into the phone. Insert the larger end into the charger and plug the charger into an outlet.

WARNING! Only use approved chargers with your device. Incompatible chargers or tampering with the charging port could damage your device and void the warranty.

10 The Basics

Removing the Battery and SIM Card

Removing the battery

1.Turn the phone off, then with the phone facing down, insert your fingernail into the cutout located on the lower left of the back cover and gently lift the cover.

2.Use the fingertip cutout at the bottom of the battery compartment to lift the battery out.

The Basics 11

Removing the SIM card

The SIM card is pre-installed in your smartphone. If you need to replace your SIM card, refer to the following instructions.

1.Turn the phone off, then remove the back cover and the battery (as demonstrated in the previous instructions).

2.Locate the slot for the SIM card (the lower of the two slots above the upper-right corner of the battery compartment) and gently slide the SIM card out to remove it.

12 The Basics

Inserting and Removing a Memory Card

Inserting a microSD card

1.Remove the back cover (as demonstrated in the previous instructions) and locate the dual slot just above the upper-right corner of the battery compartment. (microSD is inscribed near the slot opening.)

2.Position the microSD card (sold separately) with the label side facing up and the gold contacts toward the slot, then carefully slide it into the upper slot until it's secured in place.

NOTE	The microSD card can be easily damaged by improper operation. Please be careful
	when inserting, removing, or handling it.

The Basics 13

To remove the microSD card

1. Unmount the microSD card.

!Tap the Home button > swipe left, if necessary > tap Settings

>Storage > the Eject icon .

2.Remove the back cover and locate the microSD card slot (as demonstrated in the previous instructions).

3.Carefully pull the microSD card out to remove it.

To unmount the microSD card

It’s important to unmount the microSD card prior to removing it from the phone to avoid damage to it or the data saved on the card.

1.Tap the Home button > swipe left, if necessary > tap Settings .

2.Tap Storage.

3.Tap the Eject icon .

14 The Basics

Charging Your Phone

Your phone comes with a USB cable and a charger adapter. You can connect them together and charge from a power outlet, or you can use the USB cable alone to charge from your computer. Correctly orient the plugs before insertion to avoid damaging your cable, adapter, and/or ports.

NOTE	Please only use an approved charging accessory to charge your LG phone. Improper
	handling of the USB/Charger port, as well as the use of an incompatible charger,
	may cause damage to your phone and void the warranty.

1.Correctly orient the USB cable with the charger adapter and connect them. Refer to the image below to correctly connect the USB cable and the adapter.

USB Cable

Charger Adapter

2.The USB/Charger port is located at the bottom of the phone. Correctly orient the cable's plug with the port before plugging it in. Refer to the image on the following page to correctly connect the charger to the phone.

3.Plug the charger adapter into a power outlet to begin charging.

The Basics 15

Charging with the USB Cable

	USB Cable
NOTE	Make sure to correctly orient the cable's plug with the port before plugging it in.
	Refer to the image above to correctly plug the charger.

You can use your computer to charge your phone. To be able to charge with the USB cable, you need to have the necessary USB drivers installed on your PC first. Connect one end of the USB cable to the USB/Charger port on your phone (as shown above) and connect the other end to a USB port on your PC. It’s best to use the rear USB port when connecting to a desktop PC. The USB hub should be powered by an external power source.

NOTE	You may experience a slower charging rate when charging from your computer.

16 The Basics

Optimizing Battery Life

You can extend your battery’s life between charges by turning off features that run in the background. You can also monitor how apps and system resources consume battery power.

Tips to extend the life of your battery

!Reduce the screen brightness and set a shorter screen timeout.

!Turn off radio communications (such as Wi-Fi, Bluetooth®, GPS, etc.) that you're not actively using. (Note that the GPS receiver is only turned on when you’re using an app that makes use of it.)

!Turn off automatic syncing for Gmail, Calendar, Contacts, and other apps if you don’t need it.

NOTE	Allowing other devices to use your device's hotspot connection will drain your
	battery more quickly.

To check the battery charge level

Tap the Home button > swipe left, if necessary > tap Settings >

Battery.

!The battery level (as a percentage of fully charged) and the battery status (Charging) is displayed at the top of the screen.

!Enable the Battery percentage on Status Bar switch to display the percentage of remaining battery charge on the Status Bar next to the battery icon.

!Tap Battery saver to view and/or modify your Battery saver settings.

To monitor and control what uses the battery

The Battery usage screen allows you to see which apps are consuming the most battery power. Information on this screen allows you to identify downloaded apps you may want to turn off when not being used, so you can get the most out of your battery power.

!Tap the Home button > swipe left, if necessary > tap Settings >

Battery > Battery usage. OR

The Basics 17

!Tap the Home button > swipe left, if necessary > tap Settings >

About phone > Battery > Battery usage.

The top of the Battery usage screen displays a usage graph and below it, battery usage times. It lists all of the apps or services using battery power from the greatest amount of energy used to the least amount.

!Tap an app or service in the Battery usage screen to see details about its power consumption. Different apps or services offer different kinds of information, and they may even include options to modify the settings so you can reduce power consumption by that app (or stop running the app).

Battery saver

Battery saver changes certain settings to conserve battery power until you can recharge your phone. If you turn Battery saver on, it will automatically activate when the battery charge level drops to the level you set. If Battery saver is off, you’ll be prompted to turn on Battery saver when the battery reaches low levels.

!Tap the Home button > swipe left, if necessary > tap Settings >

Battery > Battery saver.

!From the Battery saver screen, tap Turn Battery saver on, then select to activate Battery saver immediately, or when the charge drops to 5% or 15%. If you turn off Battery saver, when the battery charge becomes low, a notification prompts you to turn it on.

!After you modify the Battery saver settings to your preferences, tap the Battery saver switch to toggle it On (blue) or Off (gray).

18 The Basics

Turning Your Phone On and Off

Turning your phone on

!Press and hold the Power/Lock button for a couple of seconds until the screen turns on.

Turning your phone off

1.Press and hold the Power/Lock button until the Phone options appear.

2.Tap Power off.

3.Tap POWER OFF to confirm that you want to turn off the phone.

Turning the screen on using the KnockON feature

The KnockON feature allows you to double-tap the screen to easily turn the screen on or off.

!Quickly double-tap the center of the dark screen to turn on the backlight.

!Quickly double-tap the Status Bar, an empty area on the Home screen, or the Lock screen to turn the screen off.

NOTE	The backlight will not turn on if the proximity sensor is covered.

Turning the screen on using the Knock Code feature

You can unlock the screen by creating your own Knock Code. When the screen is locked, you can directly access the Home screen by tapping the screen in a specified sequence.

!Unlock the screen by inputting the Knock Code you have created. Input your Knock Code(from 6 to 10 taps) on the touch screen when the screen is turned off.

Setting up the Knock Code feature

1.Tap the Home button > swipe left, if necessary > tap Settings >

Lock screen.

2.Tap Select screen lock > Knock Code.

3.Tap the squares in a pattern (from 6 to 10 taps) to set your Knock Code, tap DONE, enter it again, then tap CONFIRM.

The Basics 19

To unlock the Lock Screen

If you don’t use the phone for a while, the screen and backlight will turn off to conserve battery power. To unlock the phone’s default Lock screen:

NOTE	The default Lock screen simply locks the screen to prevent unintentional actions. For
	more security to guard against unauthorized use, you can set an unlock requirement
	(such as a Knock Code, pattern, PIN, password, or fingerprint) that will need to be
	entered to unlock it.

1. Turn the screen on.

!Press the Power/Lock button . OR

!Quickly double-tap the center of the screen (KnockON).

2. From the center of the screen, swipe in any direction to unlock it.

!To use a shortcut, swipe upward across the shortcut icon (at the bottom of the screen). The screen will unlock and launch the app.

NOTE	You can set the shortcut apps you want in the Lock screen settings.

20 The Basics

Anti-Theft Guide

You can set up your device to prevent other people from using it if it’s been reset to factory settings without your permission. For example, if your device is lost, stolen, or wiped, only someone with your Google Account or screen lock information can use the device.

All you need to make sure your device is protected is:

!Set a screen lock: If your device is lost or stolen but you have a screen lock set, the device can’t be erased using the Settings menu unless your screen is unlocked.

!Add your Google Account on your device: If your device is wiped but you have your Google Account on it, the device can’t finish the setup process until your Google Account information is entered again.

After your device is protected, you’ll need to either unlock your screen or enter your Google Account and password if you need to do a factory reset. This ensures that you or someone you trust is doing the reset.

NOTE	Do not forget your Google Account and password you had added to your device
	prior to performing a factory reset. If you can't provide the account information
	during the setup process, you won't be able to use the device at all after performing
	the factory reset.

Touch Screen

Your touch screen provides an excellent way to interact with and use your Android™ phone. With the touch of your finger, you can download and use available apps, make menu selections, and access data saved to your phone.

Touch or tap! A single finger touch selects items. For example, tap an icon (e.g., an app, widget, or folder), tap words (e.g., menu selection or to answer an on-screen question), or touch letters and numbers to type.

NOTE	Don't press too hard on the screen. It's sensitive enough to detect a light, firm tap.

Touch and hold! Touch an item on the screen and don't lift your finger until an action occurs. For example, to open a context menu for a contact, touch and hold the contact entry until the menu pops up.

The Basics 21

Drag!Touch and hold an item for a moment and then, without lifting your finger, move your finger on the screen until you reach the target position. For example, you can drag items on the Home screen to reposition them.

Swipe, slide, or flick!Move your finger quickly across the surface of the screen, without pausing when you first touch it (so you don’t drag an item instead). For example, you can browse through the Home screens by swiping left and right, slide the screen up or down to scroll through a list, or remove an app from the Recent apps screen by flicking its graphic off the screen.

Double-tap!Tap the screen twice quickly to zoom, highlight text, or turn the screen on/off. For example, quickly double-tap a section of a web page to zoom that section to fit the width of the screen and control the zoom in Maps and in other apps. Double-tap a word to highlight it. Double-tap can also activate the KnockON feature to turn the screen on or off.

NOTE	Certain Accessibility features (such as Touch zoom) use a triple-tap gesture to zoom
	or activate functions. A triple-tap will also create a new event in the Calendar app.

Multi-touch!Use your index finger and thumb in a pinch motion (to zoom out) or spread motion (to zoom in) when using Chrome, a map, photos, the rear camera lens, and in lists (e.g., Contacts, Groups, and the Messaging list). Spread apart to make screen information larger (easier to see and read), or pinch together to view more area and information. The pinch gesture also affects the Home screen. Spread apart on the Home screen to hide all of your Home screen items, then pinch in to redisplay them.

Rotate the screen!From many apps and menus, the orientation of the screen adjusts to the phone’s physical orientation by rotating the screen. You can deactivate this function in the Display settings menu.

22 The Basics

Getting to Know the Home Screen

The Home screen is your starting point to access all of the features on your phone using simple motions on the screen. It’s comprised of multiple panels (swipe horizontally to switch). You can customize all of your Home screen panels with app shortcuts, icons, widgets, folders, and other features.

Status Bar

Shows device status information, including the time, signal strength, battery status, and notification icons.

App Icon

Tap an icon (app, widget, folder, etc.) to open and use it.

Quick Access Bar

Icons that provide easy, one-touch access to the functions used most often.

Google Search Widget

Tap to open the Google app.

Home touch buttons

Displayed on all screens, these buttons allow you to easily navigate within the device software.

Quick Access Bar icons

The Quick Access Bar is located on your Home screen panels to allow quick and easy access to the apps you use most often.

Modifying the Quick Access Bar icons

!Rearrange: Touch and hold the icon to move, then drag it to another position in the Quick Access Bar or on a Home screen panel.

!Add: Touch and hold the icon (on any of your Home screen panels), then drag it onto the Quick Access Bar. The Quick Access Bar can accommodate up to 7 icons. Drag an icon on top of an icon in the Quick Access Bar to create a folder with multiple apps in it.

!Remove: Touch and hold the icon to remove from the bar, then drag it to another location on your Home screen.

The Basics 23

Home touch buttons

The Home touch buttons are displayed in a bar at the bottom of all of the screens to provide easy navigation within the device software.

Back button: Tap to back up one step at a time and close on-screen items such as pop-up messages, the on-screen keyboard, etc.

Home button: Tap to immediately return to the Home screen. Touch and hold it to access the Google shortcut.

Recent apps button: Tap to display the apps you've recently used. If you touch and hold this button while viewing an app, it launches the MultiWindow feature.

Modifying the Home touch buttons

You can change which buttons are displayed in the Home touch buttons Bar, as well as their position and color.

1.Tap the Home button > swipe left, if necessary > tap Settings >

Display > Home touch buttons.

2.Select the modification you want to apply.

!Tap Button combination to select which Home touch buttons you want in the bar and their location within the bar. Choose from the

Back button, the Home button, the Recent apps button, the Notification button, the Capture+ button, and the QSlide button.

!Tap Background color to set the button color to white or black.

24 The Basics

To return to the Home screen

!Tap the Home button at any time, from any app.

To view other Home screen panels

!Swipe (or flick) your finger left or right across the Home screen's sliding panels. You can add additional panels to allow more space for icons, widgets, shortcuts, and other items.

Home Screen Panel Indicator

The white dot (above the Quick Access Bar) indicates the current Home screen panel.

!Tap any of the Home screen panel indicator dots (above the Quick Access Bar) to immediately jump to that panel.

Hiding items on the Home screen

Place two fingers on the screen, then spread them apart to hide the items on your Home screen so that only your wallpaper, the Status Bar, the Home screen indicator dots, and the Home touch buttons Bar are displayed. To redisplay your Home screen with all of its icons and widgets, pinch in on the screen or tap the Back button .

NOTE	The device automatically reverts to the full screen view after screen timeout.

Moving apps to other Home screen panels

Touch and hold the app icon, then drag it to the left or right edge of the screen to advance to the other panels before lifting your finger.

TIP	To create a new panel, drag the icon to the right edge of the last panel on the right.

The Basics 25

Using Dual View

Slide the screen right or left to view different Home screen panels.

Dual View Icons

Dual view allows you to easily customize your Home screen. Touch and hold an empty spot on a Home screen panel to view your Home screen on top and the Dual view icons (Widgets,Theme, Wallpapers, Grid, and Home screen settings) on the bottom. Flick sideways to scroll through the Home screen panels to display the panel you want. Tap the Dual view icon you want to use. From Grid or Home screen settings, tap the change(s) you want to make. From Wallpapers, select from the available choices and complete your selection as necessary. From Widgets, scroll horizontally through the choices. Touch and hold the one you want (tap the widget's category first, if necessary), then drag it onto the Home screen panel you want and complete your selection as necessary.

TIP	If you drag the widget to the right edge of the screen, it creates a new Home
	screen panel.
NOTE	The Quick Access Bar isn't displayed while in Dual view.

To return to the full screen view, tap the Back button or tap one of the Home screen panels.

NOTE	The device automatically reverts to full screen view after screen timeout.

26The Basics

EasyHome screen version

EasyHome is a more simplified version of the Home screen that you can choose to use on your phone.

Tap the Home button > swipe left, if necessary > tap Settings >

Home screen > Select Home > EasyHome. The EasyHome Home screen has three panels.

Main panel

The main panel has 12 application icons, it displays the date and time and also displays weather information.

!Tap an app icon to use it. Touch and hold one to remove or replace it.

!The top right of the screen displays the date and time. Tap it to access the Clock app.

!The top left of the screen displays a Weather widget. Tap it to access the

Weather app.

The Basics 27

Communication panel

Swipe to the right on the main panel to access a panel for your Contact shortcuts as well as access the Phone app's Dial tab, Recent tab, and Contacts tab.

!Tap one of the 9 shortcuts, then tap the contact you want to set. Tap a shortcut's Dial icon to call its number. Tap a shortcut's image to select

Make voice call, Make video call, Send message, or Remove shortcut.

!Tap Dial, Recent, or Contacts to open the Phone app with the corresponding tab displayed (Dial displays the dialpad, Recent lists all of your recent calls, and Contacts displays your entire Contacts list). You can change tabs to access other Phone app information.

Additional shortcuts panel

Swipe to the left on the main panel to access a panel you can customize with additional app shortcuts and open the Applications screen.

!Tap the Apps icon to open the Applications screen with all of your installed apps.

!Tap an app to use it. Touch and hold one to remove or replace it.

!Tap the Add icon , then tap the app you want to add to the shortcuts panel.

!Tap the Google search box to open the Google app (or tap its microphone to search by voice).

To change back to the Android Home screen

Tap the Home button > swipe left, if necessary > tap Settings >

Home screen > Select Home > Home.

Home with separate apps list

Home with separate apps list is another version of the Home screen that you can use on your phone. This version places all of your installed and downloaded apps in an Applications screen instead of on your Home screen panels. The Apps icon in the Quick Access Bar provides you with access to all of your apps and you can copy just the app shortcuts you want on to your Home screen.

28 The Basics

!Tap the Home button > swipe left, if necessary > tap Settings >

Home screen > Select Home > Home with separate apps list.

Using Home with separate apps list

To add and remove shortcuts

!To add an app shortcut, tap the Apps icon , touch and hold the app you want, then drag it to the panel you want. Or, touch and hold an empty spot on a Home screen panel, tap the shortcut you want, then tap the

Back button .

!To remove an app shortcut, touch and hold the app icon, drag it to the Remove bar, then lift your finger.

To manage your Home screen panels

!To add additional panels, pinch in on the Home screen, then tap the Add panel icon .

!To rearrange your panels, touch and hold the panel, then drag it where you want it.

!To delete a panel, touch and hold the panel, then drag it to the Remove bar at the top of the screen.

!To set which panel is your default Home screen panel, tap the Default panel icon on the panel you want.