FAX System(U)
SERVICE
MANUAL
Published in October 2010
845JR110
5JRSM060
First Edition
CAUTION
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
It may be illegal to dispose of this battery into the municipal waste stream. Check with your local solid waste officials for details in your area for proper disposal.
ATTENTION
IL Y A UN RISQUE D’EXPLOSION SI LA BATTERIE EST REMPLACEE PAR UN MODELE DE TYPE INCORRECT. METTRE AU REBUT LES BATTERIES UTILISEES SELON LES INSTRUCTIONS DONNEES.
Il peut être illégal de jeter les batteries dans des eaux d’égout municipales. Vérifiez avec les fonctionnaires municipaux de votre région pour les détails concernant des déchets solides et une mise au rebut appropriée.
Revision history
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Safety precautions
This booklet provides safety warnings and precautions for our service personnel to ensure the safety of their customers, their machines as well as themselves during maintenance activities. Service personnel are advised to read this booklet carefully to familiarize themselves with the warnings and precautions described here before engaging in maintenance activities.
Safety warnings and precautions
Various symbols are used to protect our service personnel and customers from physical danger and to prevent damage to their property. These symbols are described below:
DANGER: High risk of serious bodily injury or death may result from insufficient attention to or incorrect compliance with warning messages using this symbol.
WARNING: Serious bodily injury or death may result from insufficient attention to or incorrect compliance with warning messages using this symbol.
CAUTION: Bodily injury or damage to property may result from insufficient attention to or incorrect compliance with warning messages using this symbol.
Symbols
The triangle () symbol indicates a warning including danger and caution. The specific point of attention is shown inside the symbol.
General warning. |
Warning of risk of electric shock. |
Warning of high temperature.
indicates a prohibited action. The specific prohibition is shown inside the symbol.
General prohibited action. |
Disassembly prohibited. |
indicates that action is required. The specific action required is shown inside the symbol.
General action required. |
Remove the power plug from the wall outlet. |
Always ground the copier.
1. Installation Precautions
WARNING
•Do not use a power supply with a voltage other than that specified. Avoid multiple connections to one outlet: they may cause fire or electric shock. When using an extension cable, always check that it is adequate for the rated current. .....................................................................................................
•Connect the ground wire to a suitable grounding point. Not grounding the copier may cause fire or electric shock. Connecting the earth wire to an object not approved for the purpose may cause explosion or electric shock. Never connect the ground cable to any of the following: gas pipes, lightning rods, ground cables for telephone lines and water pipes or faucets not approved by the proper authorities. ..........................................................................................................................................
CAUTION:
•Do not place the copier on an infirm or angled surface: the copier may tip over, causing injury. .........
•Do not install the copier in a humid or dusty place. This may cause fire or electric shock. .................
•Do not install the copier near a radiator, heater, other heat source or near flammable material. This may cause fire. ...................................................................................................................................
•Allow sufficient space around the copier to allow the ventilation grills to keep the machine as cool as possible. Insufficient ventilation may cause heat buildup and poor copying performance. ............
•Always handle the machine by the correct locations when moving it. .................................................
•Always use anti-toppling and locking devices on copiers so equipped. Failure to do this may cause the copier to move unexpectedly or topple, leading to injury. ..............................................................
•Avoid inhaling toner or developer excessively. Protect the eyes. If toner or developer is accidentally ingested, drink a lot of water to dilute it in the stomach and obtain medical attention immediately. If it gets into the eyes, rinse immediately with copious amounts of water and obtain medical atten-
tion. .....................................................................................................................................................
•Advice customers that they must always follow the safety warnings and precautions in the copier’s instruction handbook. .........................................................................................................................
2. Precautions for Maintenance
WARNING
•Always remove the power plug from the wall outlet before starting machine disassembly. ................
•Always follow the procedures for maintenance described in the service manual and other related brochures. ..........................................................................................................................................
•Under no circumstances attempt to bypass or disable safety features including safety mechanisms and protective circuits. ........................................................................................................................
•Always use parts having the correct specifications. ............................................................................
•Always use the thermostat or thermal fuse specified in the service manual or other related brochure when replacing them. Using a piece of wire, for example, could lead to fire or other serious accident. ...................................................................................................................................................
•When the service manual or other serious brochure specifies a distance or gap for installation of a part, always use the correct scale and measure carefully. ..................................................................
•Always check that the copier is correctly connected to an outlet with a ground connection. ...............
•Check that the power cable covering is free of damage. Check that the power plug is dust-free. If it is dirty, clean it to remove the risk of fire or electric shock. .................................................................
•Never attempt to disassemble the optical unit in machines using lasers. Leaking laser light may damage eyesight. ...............................................................................................................................
•Handle the charger sections with care. They are charged to high potentials and may cause electric shock if handled improperly. ...............................................................................................................
CAUTION
•Wear safe clothing. If wearing loose clothing or accessories such as ties, make sure they are safely secured so they will not be caught in rotating sections. ......................................................................
•Use utmost caution when working on a powered machine. Keep away from chains and belts. ..........
•Handle the fixing section with care to avoid burns as it can be extremely hot. ..................................
•Check that the fixing unit thermistor, heat and press rollers are clean. Dirt on them can cause abnormally high temperatures. ...........................................................................................................
•Do not remove the ozone filter, if any, from the copier except for routine replacement. ......................
•Do not pull on the AC power cord or connector wires on high-voltage components when removing them; always hold the plug itself. ........................................................................................................
•Do not route the power cable where it may be stood on or trapped. If necessary, protect it with a cable cover or other appropriate item. ................................................................................................
•Treat the ends of the wire carefully when installing a new charger wire to avoid electric leaks. ..........
•Remove toner completely from electronic components. .....................................................................
•Run wire harnesses carefully so that wires will not be trapped or damaged. ......................................
•After maintenance, always check that all the parts, screws, connectors and wires that were removed, have been refitted correctly. Special attention should be paid to any forgotten connector, trapped wire and missing screws. .......................................................................................................
•Check that all the caution labels that should be present on the machine according to the instruction handbook are clean and not peeling. Replace with new ones if necessary. .......................................
•Handle greases and solvents with care by following the instructions below: ......................................
·Use only a small amount of solvent at a time, being careful not to spill. Wipe spills off completely.
·Ventilate the room well while using grease or solvents.
·Allow applied solvents to evaporate completely before refitting the covers or turning the power switch on.
·Always wash hands afterwards.
•Never dispose of toner or toner bottles in fire. Toner may cause sparks when exposed directly to fire in a furnace, etc. ...........................................................................................................................
•Should smoke be seen coming from the copier, remove the power plug from the wall outlet immediately. ...................................................................................................................................................
3. Miscellaneous
WARNING
•Never attempt to heat the drum or expose it to any organic solvents such as alcohol, other than the specified refiner; it may generate toxic gas. ........................................................................................
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CONTENTS |
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1-1 Specifications |
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1-1-1 Specifications ........................................................................................................................ |
1-1-1 |
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1-1-2 Parts names .......................................................................................................................... |
1-1-4 |
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(1) |
Machine ........................................................................................................................... |
1-1-4 |
(2) |
Document processor ........................................................................................................ |
1-1-5 |
(3) |
Operation panel ................................................................................................................ |
1-1-6 |
1-2 Installation |
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1-2-1 Installation environment......................................................................................................... |
1-2-1 |
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1-2-2 Unpacking.............................................................................................................................. |
1-2-2 |
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(1) |
Unpacking......................................................................................................................... |
1-2-2 |
(2) |
Initialization procedure after installing the facsimile system ............................................. |
1-2-3 |
1-3 Maintenance Mode |
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1-3-1 Maintenance mode ................................................................................................................ |
1-3-1 |
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(1) |
Executing a maintenance item ......................................................................................... |
1-3-1 |
(2) |
Maintenance modes item list ............................................................................................ |
1-3-2 |
(3) |
Contents of the maintenance mode items ........................................................................ |
1-3-4 |
1-4 Error codes |
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1-4-1 Error codes ............................................................................................................................ |
1-4-1 |
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(1) |
Error code......................................................................................................................... |
1-4-1 |
(2) |
Table of general classification .......................................................................................... |
1-4-2 |
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(2-1) U004XX error code table: Interrupted phase B ....................................................... |
1-4-4 |
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(2-2) U006XX error code table: Problems with the unit ................................................... |
1-4-4 |
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(2-3) U008XX error code table: Page transmission error................................................. |
1-4-4 |
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(2-4) U009XX error code table: Page reception error ...................................................... |
1-4-4 |
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(2-5) U010XX error code table: G3 transmission............................................................. |
1-4-5 |
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(2-6) U011XX error code table: G3 reception .................................................................. |
1-4-6 |
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(2-7) U017XX error code table: V.34 transmission .......................................................... |
1-4-7 |
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(2-8) U018XX error code table: V.34 reception................................................................ |
1-4-7 |
1-5 Troubleshooting |
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1-5-1 Self-diagnostic function ......................................................................................................... |
1-5-1 |
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(1) |
Self-diagnostic function .................................................................................................... |
1-5-1 |
(2) |
Self diagnostic codes........................................................................................................ |
1-5-1 |
1-6 Requirements on PWB Replacement |
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1-6-1 Upgrading the firmware on the fax control PWB.................................................................... |
1-6-1 |
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2-1 Electrical Parts Layout |
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2-1-1 Electrical parts layout ............................................................................................................ |
2-1-1 |
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2-2 Operation of the PWBs |
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2-2-1 Fax control PWB.................................................................................................................... |
2-2-1 |
5JR
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5JR
Item |
Specifications |
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Compatibility |
G3 |
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Communication line |
Subscriber telephone line |
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Transmission time |
3 s or less (33600 bps, JBIG, ITU-T A4 #1 chart) |
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Transmission speed |
33600/31200/28800/26400/24000/21600/19200/16800/14400/12000/9600/ |
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7200/4800/2400 bps |
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Coding scheme |
JBIG/MMR/MR/MH |
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Error correction |
ECM |
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Original size |
Max. width: 11"/297 mm |
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Max. length: 17"/432 mm |
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Automatic document feed |
Max. 50 sheets(Only Model with Document Processor as standard.) |
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Horizontal × Vertical |
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200 × 100 dpi Normal (8 dot/mm × 3.85 line/mm) |
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Scanner resolution |
200 × 200 dpi Fine (8 dot/mm × 7.7 line/mm) |
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200 × 400 dpi Super fine (8 dot/mm × 15.4 line/mm) |
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400 × 400 dpi Ultra fine (16 dot/mm × 15.4 line/mm) |
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Printing resolution |
600 × 600 dpi |
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Gradations |
256 shades (Error diffusion) |
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One-Touch key |
100 keys |
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Multi-Station transmission |
Max. 100 destinations |
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Substitute |
700 sheets or more (when using ITU-T A4 #1 chart) |
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memory reception |
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Image memory capacity |
9.5 MB (standard) (for incoming faxed originals) |
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Report output |
Sent result report, FAX RX result report, Report for job canceled before |
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sending, Activity report, Status page |
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NOTE: These specifications are subject to change without notice.
1-1-1
5JR
Reception functions |
Manual reception |
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Automatic reception |
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Fax/telephone auto selection |
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TAD reception |
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D.R.D. reception*1 |
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Remote switching |
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Transmission functions |
Chain dial |
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Redial (manual/automatic) |
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Communication functions |
Direct transmission |
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Memory transmission |
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Bulk fax output |
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Additional communication |
Broadcast transmission (up to 100 numbers) |
functions |
Polling communication |
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Encrypted communication |
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Password check communication |
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Memory forwarding |
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Standby transmission |
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Delayed transmission |
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Interrupt send |
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ECM |
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Sub address transmission |
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Sub address confidential delivery |
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Supplementary communica- |
Manual send |
tion functions |
Address book |
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Canceling communication |
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Line monitor |
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Transmission destination display |
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Tone transmission |
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Memory back-up |
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Printing out from FAX box (subaddress-based confidential reception) |
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Communication result display |
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Batch transmission |
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TTI transmission |
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Bulletin board communication function |
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Rotation transmission |
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Duplex transmission*2 |
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Initial communication speed setting |
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Line type setting |
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Zooming communication |
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Mixed sized originals |
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Original orientation (Border erase book) |
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Supplementary reception |
Memory reception |
functions |
2 in 1 reception |
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Auto reduce reception |
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Rotation reception |
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Duplex reception |
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Recording paper media type setting |
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Reception date and time recording |
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Reduced size reception |
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Communication restriction (up to 25) |
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Document box |
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1-1-2
5JR
Reports |
Send result report |
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Receipt result report |
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Activity report |
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Status page |
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Network FAX |
Addition of a cover page |
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E-mail reporting of the transmission result |
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Terminal service |
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File name |
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Others |
Cancelling and sending delayed transmissions (queued) |
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Remote diagnosis |
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Smoothing reception |
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Fax priority printout |
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Common address for the machine and FAX |
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*1: For 120 V specifications only.
*2: Only Model with Document Processor as standard.
1-1-3
5JR
1
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Figure 1-1-1
1.Operation panel
2.Main power switch
3.Contoroler box cover
4.LINE connector
5.TEL connector
4 |
5 |
Note that you cannot automatically receive FAX when turning the main power switch off. To turn the power off, press the Power key on the operation panel.
1-1-4
5JR
1 |
2 |
2 3
Figure 1-1-2
1.DP top cover
2.Paper width guides
3.Original table
1-1-5
5JR
(3) Operation panel |
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1 |
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4 |
5 |
6 |
7 |
8 |
14 |
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9 |
10 |
11 |
12 |
13 |
15 |
22 |
23 |
24 |
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16 |
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17 |
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18 |
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19 |
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20 |
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Figure 1-1-3 |
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1. |
Message display |
10. |
Quick No.serch key |
18. |
Send key / LED |
2. |
Interlupt key / LED |
11. |
Enter key |
19. |
Document box key / LED |
3. |
Numeric keys |
12. |
Start key / LED |
20. |
FAX key / LED |
4. |
Logout key / LED |
13. |
Stop key |
21. |
Job separator LED |
5. |
Enagy saver / LED |
14. |
System menu/Counter key |
22. |
Processing LED |
6. |
Reset key |
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/ LED |
23. |
Memory LED |
7. |
Power key / LED |
15. |
Status/Job cancel / LED |
24. |
Attention LED |
8. |
Main power LED |
16. |
Copy key / LED |
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9. |
Clear key |
17. |
Favorite key / LED |
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1-1-6
5JR
Installation location (Be based on the machine establishment place.)
Avoid direct sunlight or bright lighting. Ensure that the photoconductor will not be exposed to direct sunlight or other strong light when removing paper jams.
Avoid locations subject to high temperature and high humidity or low temperature and low humidity; an abrupt change in the environmental temperature; and cool or hot, direct air.
Avoid places subject to dust and vibrations.
Choose a surface capable of supporting the weight of the machine.
Place the machine on a level surface (maximum allowance inclination: 1°).
Avoid air-borne substances that may adversely affect the machine or degrade the photoconductor, such as mercury, acidic of alkaline vapors, inorganic gasses, NOx, SOx gases and chlorine-based organic solvents. Select a well-ventilated location.
1-2-1
5JR
8 7
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Figure 1-2-1
1.Fax assembly
2.Plastic bag
3.Air-padded bag
4.Modular cord*1
5.Plastic bag
6.Outer case
7.Installation guide
8.Alphabet label
9.Plastic bag
*1: 120 V and Australian models only.
Caution: See the Installation Guide for installation.
1-2-2
5JR
(2)Initialization procedure after installing the facsimile system
1.Insert the machine power plug to the wall outlet and turn the main power switch on.
2.Enter 10871087 using the numeric keys. The machine enters maintenance mode.
3.Run maintenance item U600 using the cursor up/down keys or numeric keys.
4.Press [Execute] and then press the start key.
5.Select [Country Code] and enter a destination code using the numeric keys (refer to the destination code list). Press the start key.
Code |
Destination |
Code |
Destination |
Code |
Destination |
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000 |
Japan |
156 |
Singapore |
253 |
Sweden |
009 |
Australia |
159 |
South Africa |
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France |
038 |
China |
169 |
Thailand |
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Austria |
080 |
Hong Kong |
181 |
U.S.A. |
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Switzerland |
084 |
Indonesia |
242 |
South America |
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Belgium |
088 |
Israel |
243 |
Saudi Arabia |
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Denmark |
097 |
Korea |
253 |
CTR21 (European nations) |
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Finland |
108 |
Malaysia |
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Italy |
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Portugal |
126 |
New Zealand |
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Germany |
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Ireland |
136 |
Peru |
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Spain |
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Norway |
137 |
Philippines |
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U.K. |
254 |
Taiwan |
152 |
Middle East |
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Netherlands |
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6.Select [OEM Code], enter the OEM code (000) and then press the start key.
7.After initialization, the entered destination, OEM codes and ROM version are displayed. A ROM version displays three kinds, application, boot, and IPL.
MAINTENANCE MODE |
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MAINTENANCE MODE ACTIVE. |
U600 |
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Initialize: All Data |
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Country Code |
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XXX |
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OEM Code |
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YYY |
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MAINTENANCE MODE |
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MAINTENANCE MODE ACTIVE. |
U600 |
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Initialize: All Data |
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Country Code |
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XXX |
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OEM Code |
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YYY |
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APL |
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**************** |
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BOOT |
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**************** |
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IPL |
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**************** |
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Figure 1-2-2
8.After completing the installation, run the communications test to confirm that the fax system is operative.
1-2-3