Kyocera FS-2100, FS-4100, FS-4200, FS-4300 Service Bulletin C306

						C306_SystemError(Fxxx)Outline_Ver.1.04E	1/8
No.	Content	Check procedure & check point			Remark 1	FS-4300DN, FS-4200DN, FS-4100DN,
						FS-2100DN, FS-2100D
						Check procedure is partly corrected as below.
						3) Format the SSD and check function.([Formatting SSD)
						4) (Not applicable)
		1)	Check connection of the harness (Panel to Main board), (Main board to HDD) and			[Main - Panel Interface] (Engine board relays)
		connectors and check function.
						Main board: YC2
		2)	Check contact of the DDR memory by detaching and reattaching. and check function.
						Engine board: YC20, YC17
	Lock-up at Welcome/start	replace it if available and check function.
					*User data and installed	Panel board: YC1
	display (TASKalfa/Ecosys)	3)	Format the HDD and check function. (U024	FULL formatting) (*1)
					software is deleted if
-	(The display unchages after a	4)	Execute the U021Memory initializing to initialize the controller backup memory and
					executing the U024.	[Check the contact with the DDR2 memory]
	certain time (Note 1: ***	check function.
					Reinstallation is required.	Main board: YS1
	seconds))	5)	Replace the panelmain board and check function.
		6)	Replace the main board and check function.			(Note 1) 60 seconds
		7)	Retrieve the USBLOG and contact the Service Administrative Division.
		(*1) For the HDD standard model only.				F000 is indicated when the controller doesn't send the initial communication for
						60 seconds after starting up the main power, or when the controller does not
						reply for 60 seconds since the communication from the panel board to the
						controller.
						Check procedure is partly corrected as below.
						3) Format the SSD and check function.([Formatting SSD)
						4) (Not applicable)
		1)	Check connection of the harness (Panel to Main board), (Main board to HDD) and			[Main - Panel Interface] (Engine board relays)
		connectors and check function.
						Main board: YC2
	CF000 appears in a certain	2)	Check contact of the DDR memory by detaching and reattaching. and check function.
						Engine board: YC20, YC17
	time (Note 2: *** seconds) after	replace it if available and check function.
						Panel board: YC1
	the Welcome/start display	3)	Format the HDD and check function. (U024 FULL formatting) (*1)
F000	continues	4)	Execute the U021 Memory initializing to initialize the controller backup memory and			[Check the contact with the DDR2 memory]
		check function.
						Main board: YS1
	Panel Main board	5)	Replace the main board and check function.
	communication error	6)	Replace the panelmain board and check function.			(Note 1) 60 seconds
		7)	Retrieve the USBLOG and contact the Service Administrative Division.
		(*1) For the HDD standard model only.				F000 is indicated when the controller doesn't send the initial communication for
						60 seconds after starting up the main power, or when the controller does not
						reply for 60 seconds since the communication from the panel board to the
						controller.
		1)	Format the HDD and check function. (U024 FULL formatting) (*1)
F10X		2)	Execute the U021 Memory initializing to initialize the controller backup memory and			Check procedure is partly corrected as below.
		check function.
	An error is detected at OS or					1) Format the SSD and check function.([Formatting SSD)
		3)	Replace the main board and check function.
	some of device drivers.					2) (Not applicable)
		4)	Replace the HDD and check function. (*1)
						4) Replace the SSD and check function.
F11X		5)	Retrieve the USBLOG and contact the Service Administrative Division.
		(*1) For the HDD standard model only.
		1)	Check connection of the harness (Scan/DP - Main board) and connectors and check
		function.
		2)	Format the HDD and check function. (U024 FULL formatting) (*1)
	An error is detected at the	3)	Execute the U021 Memory initializing to initialize the controller backup memory and
F12X		check function.				-
	Scan control section
		4)	Replace the Scan/DP board and check function.
		5)	Replace the main board and check function.
		6)	Retrieve the USBLOG and contact the Service Administrative Division.
		(*1) For the HDD standard model only.

C306_SystemError(Fxxx)Outline_Ver.1.04E 2/8

	No.	Content	Check procedure & check point		Remark 1	FS-4300DN, FS-4200DN, FS-4100DN,
						FS-2100DN, FS-2100D
			1)	Check connection of the harness (Panel - Main board) and connectors and check
			function.
			2)	Format the HDD and check function. (U024 FULL formatting) (*1)
			3)	Execute the U021 Memory initializing to initialize the controller backup memory and		Check procedure is partly corrected as below.
	F13X	An error is detected at the	check function.			1) Format the SSD and check function.([Formatting SSD)
		Panel control section	4)	Replace the panel board and check function. (*2)		2) (Not applicable)
			5)	Replace the main board and check function.		4) Replace the SSD and check function.
			6)	Retrieve the USBLOG and contact the Service Administrative Division.
			(*1) For the HDD standard model only.
			(*2) For the model separating the main/panel PWBs.
			1)	Check connection of the harness (FAX - Main board) and connectors and check
			function.
			2)	Format the HDD and check function. (U024 FULL formatting) (*1)
			3)	Execute the U021 Memory initializing to initialize the controller backup memory and
			check function.
	F14X	An error is detected at the FAX	4)	Execute the U671 Clear FAX back up data (FAX DIMM clear) and check function. (*3)		-
		control section		(Take cae of the received data since it is cleared)
			5)	Replace the FAX_DIMM and check function.
			6)	Replace the FAX board and check function.
			7)	Replace the main board and check function.
			8)	Retrieve the USBLOG and contact the Service Administrative Division.
			(*1) For the HDD standard model only.
			(*3) For the models using the main PWB with the flash for the FAX data.
			1)	Check connection of the harness (Authentication device - Main board) and		Check procedure is partly corrected as below.
			connectors and check function.
						2) Format the SSD and check function.([Formatting SSD)
			2)	Format the HDD and check function. (U024 FULL formatting) (*1)
						3) (Not applicable)
		An error is detected at the	3)	Execute the U021 Memory initializing to initialize the controller backup memory and
					Authentication device: Card	5) Replace the SSD and check function.
	F15X	authentication device control	check function.
					Reader, etc.
		section	4)	Replace the main board and check function.
						[Main/Engine - USB Host Interface]
			5)	Replace the HDD and check function. (*1)
						Main board: YC10 (USB Host at the machine rear side)
			6)	Retrieve the USBLOG and contact the Service Administrative Division.
						Engine board: YC23 (USB Host under the operation panel)
			(*1) For the HDD standard model only.
			1)	Check connection of the harness (KMAS - Main board) and connectors and check
			function.
			2)	Format the HDD and check function. (U024 FULL formatting) (*1)
		An error is detected at the	3)	Execute the U021 Memory initializing to initialize the controller backup memory and
	F16X		check function.
		KMAS control section
			3)	Replace the main board and check function.
			4)	Replace the HDD and check function. (*1)
			5)	Retrieve the USBLOG and contact the Service Administrative Division.
			(*1) For the HDD standard model only.
			1)	Format the HDD and check function. (U024 FULL formatting) (*1)
			2)	Execute the U021 Memory initializing to initialize the controller backup memory and		Check procedure is partly corrected as below.
			check function.
		An error is detected at the print				1) Format the SSD and check function.([Formatting SSD)
	F17X		3)	Replace the main board and check function.
		data control section	4)	Replace the HDD and check function. (*1)		2) (Not applicable)
						4) Replace the SSD and check function.
			5)	Retrieve the USBLOG and contact the Service Administrative Division.
			(*1) For the HDD standard model only.

							C306_SystemError(Fxxx)Outline_Ver.1.04E 3/8
	No.	Content	Check procedure & check point		Remark 1		FS-4300DN, FS-4200DN, FS-4100DN,
							FS-2100DN, FS-2100D
			1)	Check connection of the harness (Engine - Main board) and connectors and check
			function.			Check procedure is partly corrected as below.
			2)	Format the HDD and check function. (U024 FULL formatting) (*1)		1)	Format the SSD and check function.([Formatting SSD)
		An error is detected at the	3)	Execute the U021 Memory initializing to initialize the controller backup memory and		2)	(Not applicable)
	F18X		check function.
		Video control secion
			4)	Replace the engine board and check function.		[Main - Engine Interface]
			5)	Replace the main board and check function.		Main board: YC2
			6)	Retrieve the USBLOG and contact the Service Administrative Division.		Engine board: YC20
			(*1) For the HDD standard model only.
			1)	Format the HDD and check function. (U024 FULL formatting) (*1)
	F19X		2) Execute the U021 Memory initializing to initialize the controller backup memory and			Check procedure is partly corrected as below.
			check function.
		An error is detected at the OS				1)	Format the SSD and check function.([Formatting SSD)
			3)	Replace the main board and check function.
		or some of device drivers				2)	(Not applicable)
			4)	Replace the HDD and check function. (*1)
						4)	Replace the SSD and check function.
	F1AX		5) Retrieve the USBLOG and contact the Service Administrative Division.
			(*1) For the HDD standard model only.
			1)	Format the HDD and check function. (U024 FULL formatting) (*1)
			2)	Execute the U021 Memory initializing to initialize the controller backup memory and		Check procedure is partly corrected as below.
			check function.
		An error is detected at the				1)	Format the SSD and check function.([Formatting SSD)
	F1BX		3) Replace the main board and check function.
		Security management section				2)	(Not applicable)
			4)	Replace the HDD and check function. (*1)
						4)	Replace the SSD and check function.
			5)	Retrieve the USBLOG and contact the Service Administrative Division.
			(*1) For the HDD standard model only.
			1)	Format the HDD and check function. (U024 FULL formatting) (*1)
			2)	Execute the U021 Memory initializing to initialize the controller backup memory and		Check procedure is partly corrected as below.
			check function.		*The F1C4 error appears
		An error is detected at the File				1) Format the SSD and check function.([Formatting SSD)
	F1CX		3) Replace the main board and check function.		with the HDD security kit at
		System management section	4)	Replace the HDD and check function. (*1)	work.	2)	(Not applicable)
						4)	Replace the SSD and check function.
			5)	Retrieve the USBLOG and contact the Service Administrative Division.
			(*1) For the HDD standard model only.
			1)	Format the HDD and check function. (U024 FULL formatting) (*1)
			2)	Execute the U021 Memory initializing to initialize the controller backup memory and	*The F1D4 error is RAM	Check procedure is partly corrected as below.
		An error is detected at the	check function.		allocation error.
						1)	Format the SSD and check function.([Formatting SSD)
	F1DX	Image memory management	3) Replace the main board and check function.		1. Check it with the U340
						2)	(Not applicable)
		section	4) Replace the HDD and check function. (*1)		2. Initialize the setting
						4)	Replace the SSD and check function.
			5)	Retrieve the USBLOG and contact the Service Administrative Division.	valued with the U021
			(*1) For the HDD standard model only.
	F1EX		1)	Format the HDD and check function. (U024 FULL formatting) (*1)
			2)	Execute the U021 Memory initializing to initialize the controller backup memory and
						Check procedure is partly corrected as below.
			check function.
		An error is detected at the OS				1)	Format the SSD and check function.([Formatting SSD)
	F1FX		3) Replace the main board and check function.
		or some of device drivers				2)	(Not applicable)
			4)	Replace the HDD and check function. (*1)
						4)	Replace the SSD and check function.
			5)	Retrieve the USBLOG and contact the Service Administrative Division.
	F20X		(*1) For the HDD standard model only.
	F21X					Check procedure is partly corrected as below.
						2)	Format the SSD and check function.([Formatting SSD)
			1)	Check contact of the DDR memory and check function.
						3)	(Not applicable)
			2)	Format the HDD and check function. (U024 FULL formatting) (*1)
						5)	Replace the SSD and check function.
			3)	Execute the U021 Memory initializing to initialize the controller backup memory and
	F22X
		An error is detected at the	check function.
						[DDR2 memory contact check]
		Image processing section	4) Replace the main board and check function.
						Main board: YS1
			5)	Replace the HDD and check function. (*1)
						A certain part of the memory may be faulty. The frequency of faiure occurrence
			6)	Retrieve the USBLOG and contact the Service Administrative Division.
						is dependent on the frequency of access to the faulty bit.
			(*1) For the HDD standard model only.
	F23X					The memories except the DIMM are mounted on the main PWB.
						The mounted memories or the ASIC may be faulty if the DIMM is not sensitive.