Hp DV1000, V2000, NX4800 User Manual

0 (0)

Maintenance and Service

Guide

HP Pavilion dv1000 Notebook PC

HP Compaq nx4800 Notebook PC

Compaq Presario V2000 Notebook PC

Document Part Number: 372373-003

July 2005

The information and procedures included in this Maintenance and Service Guide apply to all HP Pavilion dv1000 Notebook PCs and HP Compaq nx4800 Business Notebooks and all Compaq Presario V2000 Notebook PCs equipped with Intel processors.

This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.

© Copyright 2004, 2005 Hewlett-Packard Development Company, L.P.

Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Intel, Pentium, and Celeron are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Bluetooth is a trademark of its proprietor and used by Hewlett-Packard Company under license.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Maintenance and Service Guide

HP Pavilion dv1000 Notebook PC

HP Compaq nx4800 Notebook PC

Compaq Presario V2000 Notebook PC

Third Edition July 2005

Second Edition December 2004

First Edition September 2004

Document Part Number: 372373-003

Contents

1 Product Description

1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

1.2 Resetting the Computer. . . . . . . . . . . . . . . . . . . . . . . 1–4

1.3 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–5

1.4 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–6

1.5 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–36

2 Troubleshooting

2.1 Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

2.2 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . . 2–5

3 Illustrated Parts Catalog

3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1

3.2 Computer Major Components. . . . . . . . . . . . . . . . . . 3–2

3.3 Miscellaneous Plastics Kit . . . . . . . . . . . . . . . . . . . 3–20

3.4 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–22

3.5 Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–25

3.6 Sequential Part Number Listing . . . . . . . . . . . . . . . 3–27

4 Removal and Replacement Preliminaries

4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1 4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–1 4.3 Preventing Damage to Removable Drives . . . . . . . . 4–2 4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–3 4.5 Packaging and Transporting Precautions . . . . . . . . . 4–4

Maintenance and Service Guide

iii

Contents

4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–5

4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–6

5 Removal and Replacement Procedures

5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3 5.3 Preparing the Computer for Disassembly . . . . . . . . . 5–4 5.4 Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–6 5.5 Computer Feet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10 5.6 Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10 5.7 Mini PCI Communications Card. . . . . . . . . . . . . . . 5–13 5.8 Optical Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–16 5.9 Switch Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–18 5.10 Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–24 5.11 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–30 5.12 Base Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–35 5.13 USB/S-Video Controller Board . . . . . . . . . . . . . . 5–40 5.14 Speaker Assembly. . . . . . . . . . . . . . . . . . . . . . . . . 5–42 5.15 RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–44 5.16 Menu Control Button Board . . . . . . . . . . . . . . . . . 5–45 5.17 Heat Sink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–48 5.18 Fan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–50 5.19 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–52 5.20 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–54 5.21 LED Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–62

6 Specifications

AConnector Pin Assignments

BPower Cord Set Requirements

CScrew Listing

Index

iv

Maintenance and Service Guide

1

Product Description

The HP Pavilion dv1000 Notebook PC 1 and the

HP Compaq nx4800 Notebook PC and the Compaq Presario V2000 Notebook PC (both represented by 2) offer advanced modularity, Intel® Pentium® M and Celeron® M processors, and extensive multimedia support.

HP Pavilion dv1000, HP Compaq nx4800, and

Compaq Presario V2000

Maintenance and Service Guide

1–1

Product Description

1.1Features

The following processors are available, varying by computer model:

Intel Pentium M 745 (1.8-GHz) with 400-MHz front side bus (FSB)

Intel Pentium M 735 (1.7-GHz) with 400-MHz FSB

Intel Pentium M 725 (1.6-GHz) with 400-MHz FSB

Intel Pentium M 710 TJ85 (1.4-GHz) with 400-MHz FSB; operates at a lower temperature than other processors

Intel Celeron M 340 (1.5-GHz) with 400-MHz FSB

Intel Celeron M 330 (1.4-GHz) with 400-MHz FSB

14.0-inch WXGA (1280 × 768) TFT display with over 16.7 million colors, varying by computer model

80-, 60-, or 40-GB high-capacity hard drive, varying by computer model

256-MB DDR synchronous DRAM (SDRAM) at 266 MHz, expandable to 2.0 GB on models with Intel Pentium M processors and 1.0 GB on models with Intel Celeron M processors

Microsoft® Windows® XP Home Edition or Windows XP Professional, or Free DOS, varying by computer model

Full-size Windows keyboard with embedded numeric keypad

TouchPad pointing device with on button and dedicated two-way scroll region

Integrated 10/100 BASE-T Ethernet local area network (LAN) network interface card (NIC) with RJ-45 jack

Integrated high-speed 56K modem with RJ-11 jack

Integrated wireless support for Mini PCI IEEE 802.11b and 802.11b/g WLAN device

1–2

Maintenance and Service Guide

Product Description

Support for one Type II PC Card slots, with support for both 32-bit (CardBus) and 16-bit PC Cards

External 65-watt AC adapter with 3-wire power cord

6-cell or 12-cell Li-Ion battery pack

Stereo speakers with volume up and down buttons

Support for the following optical drives:

8X Max DVD+RW/R and CD-RW Combo Drive

4X Max DVD+RW/R and CD-RW Combo Drive

8X Max DVD-ROM Drive

24X Max DVD/CD-RW Combo Drive

Connectors:

External monitor

Universal Serial Bus (USB) v. 2.0

RJ-11 (modem)

RJ-45 (network)

Audio-out (headphone)

Audio-in (microphone)

Power

IEEE 1394 digital (select models only)

S-Video-out (select models only)

Infrared (HP Pavilion models only)

Parallel

Serial

Docking (select models only)

Digital memory card reader (select models only)

Maintenance and Service Guide

1–3

Product Description

1.2 Resetting the Computer

If the computer you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS:

1.Prepare the computer for disassembly (refer to Section 5.3, “Preparing the Computer for Disassembly,” for more information).

2.Remove the real-time clock (RTC) battery (refer to Section 5.15, “RTC Battery,” for more information).

3.Wait approximately 5 minutes.

4.Replace the RTC battery and reassemble the computer.

5.Connect AC power to the computer. Do not reinsert any battery packs at this time.

6.Turn on the computer.

All passwords and all CMOS settings have been cleared.

1–4

Maintenance and Service Guide

Product Description

1.3 Power Management

The computer comes with power management features that extend battery operating time and conserve power. The computer supports the following power management features:

Standby

Hibernation

Setting customization by the user

Hotkeys for setting the level of performance

Battery calibration

Lid switch standby/resume

Power/standby button

Advanced Configuration and Power Management (ACPM) compliance

Maintenance and Service Guide

1–5

Product Description

1.4 External Components

The external components on the front of the HP Pavilion dv1000 are shown below and described in Table 1-1.

Front Components, HP Pavilion dv1000

1–6

Maintenance and Service Guide

Product Description

 

 

Table 1-1

 

 

Front Components

 

 

HP Pavilion dv1000

 

 

 

Item

Component

Function

 

 

 

1

Speakers (2)

Produces stereo sound.

2Power/standby light On: Computer is turned on.

Blinking: Computer is in standby.

Off: Computer is off.

3

IDE (Integrated Drive

On or blinking: The internal hard drive or an

 

Electronics) drive light

optical drive is being accessed.

 

 

 

4

Battery light

Amber: The battery pack is charging.

 

 

Green: The battery pack is fully

 

 

charged.

 

 

Off: The battery pack is discharging

 

 

or not inserted.

 

 

 

5

Display release latch

Opens the computer.

 

 

 

6

Audio-in

Connects an optional monaural (single

 

(microphone) jack

sound channel) microphone.

 

 

 

7

Audio-out

Connect optional headphones or powered

 

(headphone) jack (2)

stereo speakers. Also connect the audio

 

 

function of an audio/video device such as

 

 

a television or VCR.

 

 

 

Maintenance and Service Guide

1–7

Product Description

The external components on the front of the HP Compaq nx4800 and Compaq Presario V2000 are shown below and described in Table 1-2.

Front Components, HP Compaq nx4800 and

Compaq Presario V2000

1–8

Maintenance and Service Guide

Product Description

Table 1-2

Front Components

HP Compaq nx4800 and Compaq Presario V2000

Item

Component

Function

 

 

 

1

Speakers (2)

Produces stereo sound.

 

 

 

2

Wireless button light

On: An integrated wireless device is

 

(select models only)

hardware enabled.

3Power/standby light On: Computer is turned on.

Blinking: Computer is in standby.

Off: Computer is off.

4IDE (Integrated Drive On or blinking: The internal hard drive

 

Electronics) drive light

or an optical drive is being accessed.

 

 

 

5

Battery light

Amber: The battery pack is charging.

 

 

Green: The battery pack is fully

 

 

charged.

 

 

Off: The battery pack is discharging

 

 

or not inserted.

 

 

 

6

Display release latch

Opens the computer.

 

 

 

7

Audio-in

Connects an optional monaural (single

 

(microphone) jack

sound channel) microphone.

 

 

 

8

Audio-out

Connect optional headphones or powered

 

(headphone) jack

stereo speakers. Also connect the audio

 

(2 on HP Pavilion

function of an audio/video device such as

 

dv1000 models)

a television or VCR.

 

 

 

Maintenance and Service Guide

1–9

Product Description

The external components on the right side of the HP Pavilion dv1000 are shown below and described in Table 1-3.

Right-Side Components, HP Pavilion dv1000

1–10

Maintenance and Service Guide

Product Description

Table 1-3

Right-Side Components

HP Pavilion dv1000

Item

Component

Function

 

 

 

1

USB connectors (2)

Connect an optional USB device.

 

 

 

2

6-in-1 Digital Media

In Windows, supports digital memory cards.

 

Reader slot

 

 

(select models only)

 

 

 

 

3

1394 port

Connects an optional 1394a device such

 

(select models only)

as a scanner, digital camera, or digital

 

 

camcorder.

 

 

 

4

6-in-1 Digital Media

On: A digital memory card is being

 

Reader light

accessed.

 

(select models only)

 

 

 

 

5

Optical drive

Supports an optical disc.

 

 

 

6

S-Video-out jack

Connects an optional S-Video device, such

 

(select models only)

as a television, VCR, camcorder, projector,

 

 

or video capture card.

 

 

 

Maintenance and Service Guide

1–11

Product Description

The external components on the right side of the HP Compaq nx4800 and Compaq Presario V2000 are shown below and described in Table 1-4.

Right-Side Components, HP Compaq nx4800 and

Compaq Presario V2000

1–12

Maintenance and Service Guide

Product Description

Table 1-4

Right-Side Components

HP Compaq nx4800 and Compaq Presario V2000

Item

Component

Function

 

 

 

1

USB connectors (2)

Connect an optional USB device.

 

 

 

2

6-in-1 Memory Reader

In Windows, supports digital memory cards.

 

slot (Compaq Presario

 

 

models only)

 

 

6-in-1 Digital Media

 

 

Reader slot (HP

 

 

Compaq models only)

 

 

 

 

3

1394 port

Connects an optional 1394 device such

 

(select models only)

as a scanner, digital camera, or digital

 

 

camcorder.

 

 

 

4

6-in-1 Memory Reader

On: A digital memory card is being

 

light (Compaq

accessed.

 

Presario models only)

 

 

6-in-1 Digital Media

 

 

Reader light (HP

 

 

Compaq models only)

 

 

 

 

5

Optical drive

Supports an optical disc.

 

 

 

6

S-Video-out jack

Connects an optional S-Video device, such

 

(select models only)

as a television, VCR, camcorder, projector,

 

 

or video capture card.

 

 

 

Maintenance and Service Guide

1–13

Product Description

The external components on the rear and left side of the

HP Pavilion dv1000 are shown below and described in Table 1-5.

Rear and Left-Side Components, HP Pavilion dv1000

Table 1-5

Rear and Left-Side Components

HP Pavilion dv1000

Item

Component

Function

 

 

 

1

Wireless light

On: An integrated wireless device is

 

(select models only)

hardware enabled.

 

 

 

1–14

Maintenance and Service Guide

Product Description

Table 1-5

Rear and Left-Side Components

HP Pavilion dv1000 (Continued)

Item

Component

Function

 

 

 

2

Exhaust vent

Provides airflow to cool internal

 

 

components.

 

 

ÄTo prevent overheating, do not

 

 

obstruct vents. Do not allow a hard

 

 

surface, such as a printer, or a soft

 

 

surface, such as pillows, thick rugs

 

 

or clothing, to block airflow.

 

 

 

3

Power connector

Connects an AC adapter cable.

 

 

 

4

External monitor port

Connects an optional VGA external monitor

 

 

or projector.

 

 

 

5

Expansion port 2

Connects the computer to an optional

 

 

expansion base.

 

 

The computer has only one

 

 

expansion port. The term expansion

 

 

port 2 describes the type of

 

 

expansion port.

 

 

 

6

RJ-45 (network) jack

Connects an optional network cable.

 

 

 

7

RJ-11 (modem) jack

Connects the modem cable.

 

 

 

8

USB connector

Connects an optional USB device.

 

 

 

9

PC Card slot

Supports an optional Type I or Type II

 

 

32-bit (CardBus) or 16-bit PC Card.

 

 

Also serves as a storage location for the

 

 

optional HP Mobile Remote Control.

 

 

 

10

PC Card eject button

Ejects an optional PC Card from the

 

 

PC Card slot.

 

 

 

11

Security cable slot

Attaches an optional security cable to the

 

 

computer.

 

 

 

Maintenance and Service Guide

1–15

Product Description

The external components on the rear and left side of the

HP Compaq nx4800 and Compaq Presario V2000 are shown below and described in Table 1-6.

Rear and Left-Side Components, HP Compaq nx4800 and Compaq Presario V2000

1–16

Maintenance and Service Guide

Product Description

Table 1-6

Rear and Left-Side Components

HP Compaq nx4800 and Compaq Presario V2000

Item

Component

Function

 

 

 

1

Exhaust vent

Provide airflow to cool internal components.

 

 

ÄTo prevent overheating, do not

 

 

obstruct vents. Do not allow a hard

 

 

surface, such as a printer, or a soft

 

 

surface, such as pillows, thick rugs

 

 

or clothing, to block airflow.

 

 

 

2

Power connector

Connects an AC adapter cable.

 

 

 

3

External monitor port

Connects an optional VGA external monitor

 

 

or projector.

 

 

 

4

Expansion port 2

Connects the computer to an optional

 

 

expansion base.

 

 

The computer has only one

 

 

expansion port. The term expansion

 

 

port 2 describes the type of

 

 

expansion port.

 

 

 

5

RJ-45 (network) jack

Connects an optional network cable.

 

 

 

6

RJ-11 (modem) jack

Connects the modem cable.

 

 

 

7

USB connector

Connects an optional USB device.

 

 

 

8

PC Card slot

Supports an optional Type I or Type II 32-bit

 

 

(CardBus) or 16-bit PC Card.

 

 

 

9

PC Card eject button

Ejects an optional PC Card from the

 

 

PC Card slot.

 

 

 

10

Security cable slot

Attaches an optional security cable to the

 

 

computer.

 

 

 

Maintenance and Service Guide

1–17

Product Description

The keyboard components on the HP Pavilion dv1000 are shown below and described in Table 1-7.

Keyboard Components, HP Pavilion dv1000

1–18

Maintenance and Service Guide

Product Description

 

 

Table 1-7

 

Keyboard Components

 

HP Pavilion dv1000

 

 

 

Item

Component

Function

 

 

 

1

fn key

Combines with other keys to perform

 

 

system tasks. For example, pressing

 

 

fn+f7 decreases screen brightness.

 

 

 

2

caps lock key

Enables caps lock and turns on the caps

 

 

lock light.

 

 

 

3

f1 to f12 keys (12)

Perform system and application tasks.

 

 

When combined with the fn key, several

 

 

keys and buttons perform additional tasks

 

 

as hotkeys.

 

 

 

4

num lock key

Enables numeric lock, turns on the

 

 

embedded numeric keypad, and turns

 

 

on the num lock light.

 

 

 

5

Keypad keys (15)

In Windows, can be used like the keys

 

 

on an external numeric keypad.

 

 

 

6

Arrow keys

Move the cursor around the screen.

 

 

 

7

Windows

In Windows, displays a shortcut menu

 

applications key

for items beneath the pointer.

 

 

 

8

Windows logo key

In Windows, displays the Windows

 

 

Start menu.

 

 

 

Maintenance and Service Guide

1–19

Product Description

The keyboard components on the HP Compaq nx4800 and Compaq Presario V2000 are shown below and described in Table 1-8.

Keyboard Components, HP Compaq nx4800 and

Compaq Presario V2000

1–20

Maintenance and Service Guide

Product Description

Table 1-8

Keyboard Components

HP Compaq nx4800 and Compaq Presario V2000

Item

Component

Function

 

 

 

1

fn key

Combines with other keys to perform

 

 

system tasks. For example, pressing

 

 

fn+f7 decreases screen brightness.

 

 

 

2

caps lock key

Enables caps lock and turns on the caps

 

 

lock light.

 

 

 

3

f1 to f12 keys (12)

Perform system and application tasks.

 

 

When combined with the fn key, several

 

 

keys and buttons perform additional tasks

 

 

as hotkeys.

 

 

 

4

num lock key

Enables numeric lock, turns on the

 

 

embedded numeric keypad, and turns

 

 

on the num lock light.

 

 

 

5

Keypad keys (15)

In Windows, can be used like the keys

 

 

on an external numeric keypad.

 

 

 

6

Arrow keys

Move the cursor around the screen.

 

 

 

7

Windows

In Windows, displays a shortcut menu

 

applications key

for items beneath the pointer.

 

 

 

8

Windows logo key

In Windows, displays the Windows

 

 

Start menu.

 

 

 

Maintenance and Service Guide

1–21

Product Description

The top components on the HP Pavilion dv1000 are shown below and described in Table 1-9.

Top Components, Part 1, HP Pavilion dv1000

 

 

Table 1-9

 

 

Top Components, Part 1

 

 

HP Pavilion dv1000

 

 

 

Item

Component

Function

 

 

 

1

Display switch

If the computer is closed while on, turns off

 

 

the display.

 

 

 

2

Power button

When the computer is

 

 

Off, press to turn on the computer.

On, briefly press to initiate Hibernation.

In Standby, briefly press to resume from Standby.

In Hibernation, briefly press to restore from Hibernation.

1–22

Maintenance and Service Guide

Product Description

Table 1-9

Top Components, Part 1

HP Pavilion dv1000 (Continued)

Item

Component

Function

 

 

 

3

DVD button

When the computer is

 

 

■ Off, opens QuickPlay DVD mode.

 

 

■ On in Windows, opens the default

 

 

Windows DVD application.

 

 

■ On in QuickPlay music mode, opens

 

 

QuickPlay DVD mode.

 

 

■ On in QuickPlay DVD mode, displays

 

 

the DVD setup menu.

 

 

■ In Standby, resumes from Standby

 

 

into Windows.

 

 

■ In Hibernation, opens QuickPlay

 

 

DVD mode.

 

 

 

4

Music button

When the computer is

 

 

■ Off, opens QuickPlay music mode.

 

 

■ On in Windows, opens the default

 

 

Windows music application.

 

 

■ On in QuickPlay DVD mode, opens

 

 

QuickPlay music mode.

 

 

■ In Standby, resumes from Standby

 

 

into Windows.

 

 

■ In Hibernation, opens QuickPlay

 

 

music mode.

 

 

 

5

Previous/Rewind

When a disc is in the optical drive:

 

Button

■ Press to play the previous track or

 

 

 

 

chapter.

 

 

■ Press fn+this button to rewind.

 

 

 

6

Play/Pause button

When a disc is in the optical drive and is:

 

 

■ Not playing, press to play the disc.

 

 

■ Playing, press to pause the disc.

 

 

 

Maintenance and Service Guide

1–23

Product Description

The computertop components on the HP Pavilion dv1000 computerare shown below and described in Table 1-10.

Top Components, Part 2, HP Pavilion dv1000

1–24

Maintenance and Service Guide

Product Description

Table 1-10

Top Components, Part 2

HP Pavilion dv1000

Item

Component

Function

 

 

 

1

Next/Fast Forward

When a disc is in the optical drive:

 

button

■ Press once to play the next track

 

 

 

 

or chapter.

 

 

■ Press fn+this button to fast forward.

 

 

 

2

Stop button

When a disc is in the optical drive, press

 

 

to stop the current disc activity.

 

 

 

3

Volume down button

Decreases system volume.

 

 

 

4

Volume mute button

Mutes or restores volume.

 

Mute light

On: Volume is muted.

 

 

 

5

Volume up button

Increases system volume.

 

 

 

6

Wireless button

Enables/disables an internal wireless

 

 

device.

 

 

 

Maintenance and Service Guide

1–25

Hp DV1000, V2000, NX4800 User Manual

Product Description

The top components on the HP Pavilion dv1000 are shown below and described in Table 1-11.

Top Components, Part 3, HP Pavilion dv1000

1–26

Maintenance and Service Guide

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