pavilion dv7
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HP Pavilion dv7 Entertainment PC
Maintenance and Service Guide
© Copyright 2008 Hewlett-Packard
Development Company, L.P.
Athlon and Turion are trademarks of
Advanced Micro Devices, Inc. Bluetooth is a
trademark owned by its proprietor and used
by Hewlett-Packard Company under license.
Intel and Core are trademarks of
Intel Corporation in the U.S. and
other countries. Microsoft, Windows, and
Windows Vista are U.S. registered
trademarks of Microsoft Corporation.
SD Logo is a trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: August 2008
Document Part Number: 469058-001
MSG revision history
Revision Publication date Description
A October 2009 The audio/infrared board spare part kit does not include an audio/infrared board
cable. The audio/infrared board cable is included in the Cable Kit, spare part number
480474-001. The information was updated in the following locations:
major components on page 18, Sequential part number listing on page 37, and
Removal and replacement procedures on page 47.
Computer
iii
iv MSG revision history
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a
hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact
the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the
AC adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).
v
vi Safety warning notice
Table of contents
1 Product description
2 External component identification
Top components ................................................................................................................................... 7
Display components ............................................................................................................ 7
Buttons, fingerprint reader, and speakers ............................................................................ 9
Keys ................................................................................................................................... 11
TouchPad .......................................................................................................................... 12
Front components .............................................................................................................................. 13
Rear components ............................................................................................................................... 14
Right-side components ....................................................................................................................... 14
Left-side components ......................................................................................................................... 15
Bottom components ........................................................................................................................... 16
3 Illustrated parts catalog
Service tag ......................................................................................................................................... 17
Computer major components ............................................................................................................. 18
Display assembly components ........................................................................................................... 29
AntiGlare display assembly spare parts ............................................................................ 29
BrightView display assembly spare parts .......................................................................... 31
Plastics Kit .......................................................................................................................................... 33
Cable Kit ............................................................................................................................................. 34
Mass storage devices ......................................................................................................................... 35
Miscellaneous parts ............................................................................................................................ 36
Sequential part number listing ............................................................................................................ 37
4 Removal and replacement procedures
Preliminary replacement requirements ............................................................................................... 47
Tools required .................................................................................................................... 47
Service considerations ....................................................................................................... 47
Plastic parts ....................................................................................................... 47
Cables and connectors ..................................................................................... 48
Drive handling ................................................................................................... 48
vii
Grounding guidelines ......................................................................................................... 49
Electrostatic discharge damage ........................................................................ 49
Packaging and transporting guidelines ............................................. 50
Workstation guidelines ..................................................................... 50
Equipment guidelines ....................................................................... 51
Unknown user password ................................................................................................... 52
Component replacement procedures ................................................................................................. 53
Service tag ......................................................................................................................... 53
Computer feet .................................................................................................................... 54
Battery ............................................................................................................................... 54
Webcam/microphone module ............................................................................................ 56
Optical drive ....................................................................................................................... 57
Hard drive .......................................................................................................................... 59
TV tuner module ................................................................................................................ 61
RTC battery ....................................................................................................................... 63
WLAN module .................................................................................................................... 64
Memory module ................................................................................................................. 67
Switch cover ...................................................................................................................... 69
Keyboard ........................................................................................................................... 71
Bluetooth module ............................................................................................................... 74
Speaker assembly ............................................................................................................. 75
Display assembly ............................................................................................................... 76
Top cover ........................................................................................................................... 85
Fingerprint reader board .................................................................................................... 88
TouchPad on/off button board ........................................................................................... 89
TouchPad button board ..................................................................................................... 90
Bluetooth module cable ..................................................................................................... 91
Modem module .................................................................................................................. 93
System board ..................................................................................................................... 94
Audio/infrared board .......................................................................................................... 97
USB board ......................................................................................................................... 98
Fan ..................................................................................................................................... 99
Subwoofer ........................................................................................................................ 100
Power connector cable .................................................................................................... 102
Modem module cable ...................................................................................................... 103
TV tuner module cable ..................................................................................................... 104
Heat sink .......................................................................................................................... 105
Processor ......................................................................................................................... 109
5 Setup Utility
viii
Starting the Setup Utility ................................................................................................................... 111
Using the Setup Utility ...................................................................................................................... 112
Changing the language of the Setup Utility ..................................................................... 112
Setup Utility menus .......................................................................................................................... 114
6 Specifications
Computer specifications ................................................................................................................... 116
17.0-inch, SXGA+ display specifications .......................................................................................... 117
17.0-inch WXGA display specifications ............................................................................................ 118
Hard drive specifications .................................................................................................................. 119
Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer ............................................... 120
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications ................................ 121
System DMA specifications, AMD .................................................................................................... 122
System DMA specifications, Intel ..................................................................................................... 122
System interrupt specifications, AMD with graphics subsystems with discrete memory .................. 123
System interrupt specifications, AMD with graphics subsystems with UMA memory ...................... 124
System interrupt specifications, Intel ................................................................................................ 125
System I/O address specifications, AMD ......................................................................................... 126
System I/O address specifications, Intel .......................................................................................... 128
System memory map specifications, AMD with graphics subsystems with discrete memory .......... 130
System memory map specifications, AMD with graphics subsystems with UMA memory .............. 131
System memory map specifications, Intel ........................................................................................ 132
Display system information .............................................................................................. 112
Restoring default settings in the Setup Utility .................................................................. 113
Exiting the Setup Utility .................................................................................................... 113
Main menu ....................................................................................................................... 114
Security menu .................................................................................................................. 114
System Configuration menu ............................................................................................ 114
Diagnostics menu ............................................................................................................ 115
7 Screw listing
Phillips PM2.5×6.0 captive screw ..................................................................................................... 133
Phillips PM2.5×5.0 screw ................................................................................................................. 134
Phillips PM2.0×4.0 screw ................................................................................................................. 135
Phillips PM2.5×4.0 screw ................................................................................................................. 138
Phillips PM3.0×4.0 screw ................................................................................................................. 143
Phillips PM2.5×13.0 captive screw ................................................................................................... 144
Phillips PM2.0×3.0 broad-head screw ...........................................................................................
Phillips PM2.5×6.0 screw ................................................................................................................. 147
Phillips PM2.5×4.0 broad-head screw .............................................................................................. 149
Phillips PM2.0×10.0 captive screw ................................................................................................... 150
8 Backup and Recovery
Recovering system information ........................................................................................................ 152
Creating recovery discs ................................................................................................... 153
Backing up your information ............................................................................................................. 154
... 146
ix
When to back up .............................................................................................................. 154
Backup suggestions ......................................................................................................... 154
Using system restore points ............................................................................................ 154
Performing a recovery ...................................................................................................................... 156
Recovering from the recovery discs ................................................................................ 156
Recovering from the dedicated recovery partition (select models only) .......................... 156
9 Connector pin assignments
1394 ................................................................................................................................................. 157
Audio-in (microphone) ...................................................................................................................... 158
Audio-out (headphone) ..................................................................................................................... 158
External monitor ............................................................................................................................... 159
HDMI ................................................................................................................................................ 160
RJ-11 (modem) ................................................................................................................................ 161
RJ-45 (network) ................................................................................................................................ 161
Universal Serial Bus ......................................................................................................................... 162
When to create restore points ......................................................................... 155
Create a system restore point ......................................................................... 155
Restore to a previous date and time ............................................................... 155
10 Power cord set requirements
Requirements for all countries or regions ......................................................................................... 163
Requirements for specific countries or regions ................................................................................ 164
11 Recycling
Battery .............................................................................................................................................. 165
Display .............................................................................................................................................. 165
Index ................................................................................................................................................................. 171
x
1 Product description
Category Description Computer
models equipped
with AMD
processors and
graphics
subsystems with
discrete memory
Product Name HP Pavilion dv7 Entertainment PC √ √ √
Processors AMD processors:
AMD Turion Ultra Dual-Core 35W ZM-82
AMD Turion Ultra Dual-Core 35W ZM-80
AMD Turion Dual-Core 35W RM-70
AMD Athlon™ X2 Dual-Core 35W QL-60
Intel® processors:
AMD Turion™ Ultra Dual-Core 35W
ZM-86 2.40-GHz with 2-MB L2 cache
2.20-GHz, with 2-MB L2 cache
2.10-GHz, with 2-MB L2 cache
2.00-GHz with 1-MB L2 cache
1.90-GHz with 1-MB L2 cache
Intel Core™2 Duo T9600 2.80-GHz with
6-MB L2 cache and 1066-MHz front side
bus (FSB)
√ √
√ √
√ √
√ √
√ √
√
Computer
models equipped
with AMD
processors and
graphics
subsystems with
UMA memory
Computer models
equipped with
Intel processors
and graphics
subsystems with
discrete memory
Intel Core2 Duo T9400 2.53-GHz with 6-
MB L2 cache and 1066-MHz FSB
Intel Core Duo T8600 2.40-GHz with 3-
MB L2 cache and 1066-MHz FSB
Intel Core Duo T8400 2.26-GHz with 3-
MB L2 cache and 1066-MHz FSB
Chipset Northbridge: AMD M770 chipset, ATI
Radeon HD 3450 graphics
Northbridge: AMD M780G chipset, ATI
Radeon HD 3200 graphics
Southbridge: AMD SB700 √ √
Northbridge: Intel PM45 √
Southbridge: Intel ICH9M √
√
√
√
√
√
1
Category Description Computer
models equipped
with AMD
processors and
graphics
subsystems with
discrete memory
Computer
models equipped
with AMD
processors and
graphics
subsystems with
UMA memory
Computer models
equipped with
Intel processors
and graphics
subsystems with
discrete memory
Graphics ATi Mobility Radeon HD 3450 with 256
Unified memory architecture (UMA) with
Discrete graphics subsystem memory
Panels
MB of discrete graphics subsystem
memory (32 MB × 16 DDR2 × 4 PCs)
shared video memory:
Up to 358 MB of graphics
●
subsystem memory on computer
models equipped with 2048 MB or
more of main system memory
Up to 251 MB of graphics
●
subsystem memory on computer
models equipped with 1024 MB
Memory size is dynamic change
●
GeForce 9650M GT, Nvidia NB9P-
●
GS with 512 MB (32 MB × 16 DDR2
×8 PCs)
GeForce 9300M GS, Nvidia NB9M-
●
GEB with 256 MB
(32 MB × 16 DDR2 × 4 PCs)
17.0-inch, WSXGA+ (1680 × 1050)
●
AntiGlare
√
√
√
√ √ √
Memory 2 SODIMM slots √ √ √
Customer-accessible/upgradable √ √ √
PC2-6400, 800-MHz, DDR2 √ √ √
Dual-channel support √√√
17.0-inch, WSXGA+ (1680 × 1050)
●
BrightView
17.0-inch, WXGA+ (1440 × 900)
●
AntiGlare
17.0-inch, WXGA+ (1440 × 900)
●
BrightView
AntiGlare glass panel cover
●
support
Support for lighted logo on
●
display enclosure
Typical brightness 200 nits
●
√ √ √
√ √ √
√ √ √
√ √ √
√ √ √
√ √ √
2 Chapter 1 Product description
Category Description Computer
models equipped
with AMD
processors and
graphics
subsystems with
discrete memory
Computer
models equipped
with AMD
processors and
graphics
subsystems with
UMA memory
Computer models
equipped with
Intel processors
and graphics
subsystems with
discrete memory
Supports up to 4096 MB system memory
4096-MB total system memory
●
(2048 MB × 2, dual-channel)
3072-MB total system memory
●
(2048 MB × 1 + 1024 × 1)
2048-MB total system memory
●
(1024 MB × 2, dual-channel)
2048-MB total system memory
●
(2048 MB × 1)
1024-MB total system memory
●
(512 MB × 2, dual-channel)
1024-MB total system memory
●
(1024 MB × 1)
Hard drives Supports all Serial ATA (SATA) 9.5-mm,
2.5-inch hard drives
Supports up to 2 hard drives √ √ √
Support for Accelerometer hard
drive protection
Support for solid-state drive (SSD) on
dual hard drive configurations, with SSD
set as the primary drive
√ √ √
√ √ √
√ √ √
√ √ √
Dual hard drive configurations:
640-GB (320-GB, 5400-rpm × 2)
●
500-GB (250-GB, 5400-rpm × 2)
●
320-GB (160-GB, 7200-rpm × 2)
●
320-GB (160-GB, 5400-rpm × 2)
●
64-GB SSD + 320-GB, 5400-rpm
●
Single hard drive configurations:
320-GB, 5400-rpm
●
250-GB, 5400-rpm
●
160-GB, 7200-rpm
●
160-GB, 5400-rpm
●
120-GB, 5400-rpm
●
Optical drives 12.7-mm tray load √ √ √
Parallel ATA √√√
√ √ √
√ √ √
3
Category Description Computer
models equipped
with AMD
processors and
graphics
subsystems with
discrete memory
Fixed (1 screw for removal) √ √ √
Computer
models equipped
with AMD
processors and
graphics
subsystems with
UMA memory
Computer models
equipped with
Intel processors
and graphics
subsystems with
discrete memory
Support for the following optical drives:
DVD±RW and CD-RW SuperMulti
●
Double-Layer Combo Drive with
LightScribe
DVD±RW and CD-RW SuperMulti
●
Double-Layer Combo Drive
Blu-ray Disc ROM Drive with
●
SuperMulti DVD±R/RW DoubleLayer
Webcam Low-light VGA camera √ √ √
Fixed (no tilt) √ √ √
Activity LED √ √ √
640 × 480 by 24 frames per second √ √ √
Microphone 2 omnidirectional microphones, dual
array with appropriate software
(supports beam forming, echo
cancellation, and noise suppression)
Audio HD Audio (IDT) √ √ √
Integrated subwoofer √ √ √
Supports Microsoft Premium
Requirements
√ √ √
√ √ √
√ √ √
Pavilion-branded Altec Lansing
speakers
Modem 56K V.92 data/fax modem √ √ √
Supports all world-wide certification
Ethernet Integrated Realtek 10/100/1000 network
Integrated Realtek 10/100 NIC √
Wireless Integrated wireless local area network (WLAN) options by way of wireless module:
Broadcom 4321 802.11a/b/g/n √ √
Atheros AR2425 802.11b/g √ √
Intel Wi-Fi Link 5100 802.11a/b/g/n
requirements
interface card (NIC)
Atheros AR9280 802.11a/b/g/n √ √
WLAN module
4 Chapter 1 Product description
√ √ √
√ √ √
√ √
√
Category Description Computer
models equipped
with AMD
processors and
graphics
subsystems with
discrete memory
Computer
models equipped
with AMD
processors and
graphics
subsystems with
UMA memory
Computer models
equipped with
Intel processors
and graphics
subsystems with
discrete memory
Intel Wi-Fi Link 5100 802.11a/b/g
Broadcom 4322 802.11a/b/g/n
Broadcom BCM4312 802.11b/g
Wireless Integrated ATSC/NTSC/QAM hybrid
Integrated world-wide analog DVB-T
Support for TV tuner antennae for both
External media
card
Digital Media Slot, supports SD, MMC,
Ports Audio-in (mono microphone) √ √ √
Audio-out (stereo headphone) √ √ √
Audio-out (stereo headphone with S/
WLAN module
WLAN module
WLAN module
TV tuner module
TV tuner module
DVB-T and ATSC/NTSC
One ExpressCard 54 slot √ √
SD I/O, MS, MSP, xD
PDIF)
√
√
√
√ √ √
√ √ √
√ √ √
√ √ √
√ √ √
Consumer infrared √ √ √
eSATA √ √ √
High-Definition Multimedia Interface
(HDMI) v1.3 supporting 1080p with
HDCP key
IEEE 1394a √ √
RJ-11 (modem; select models only) √ √ √
RJ-45 (Ethernet, includes link and
activity lights)
TV tuner antenna (select models only) √ √
USB (4 on computer models not
equipped with an eSATA port; 3 on
computer models equipped with an
eSATA port)
VGA (Dsub 15-pin) √ √ √
2-pin AC power for 90-W AC adapter √ √ √
Docking Expansion port 3 supports the HP
xb3000 Notebook Expansion Base and
HP Notebook QuickDock
√ √ √
√ √ √
√ √ √
√√√
5
Category Description Computer
models equipped
with AMD
processors and
graphics
subsystems with
discrete memory
Computer
models equipped
with AMD
processors and
graphics
subsystems with
UMA memory
Computer models
equipped with
Intel processors
and graphics
subsystems with
discrete memory
Keyboard/
pointing devices
Touchpad supports 2-way scrolling √ √ √
Taps enabled as default √ √ √
Power
requirements
6-cell 2.20-Ah Li-ion battery √
90-W AC adapter with localized cable
65-W AC adapter with localized cable
Security Security cable slot √ √ √
Fingerprint reader (select models only) √ √ √
Operating
system
Linux Red Flag √ √ √
17-inch full-size keyboard with
numeric keypad
8-cell 2.55-Ah Li-ion battery √ √
plug support (2-wire plug with ground
pin, supports 2-pin DC connector)
plug support (2-wire plug with ground
pin, supports 2-pin DC connector)
Preinstalled:
FreeDOS √ √ √
√ √ √
√ √
√
Windows Vista® Business (32 bit) √ √ √
Windows Vista Home Basic (32 bit) vvv √
Windows Vista Premium (32 bit) √ √ √
Windows Vista Ultimate (64 bit) √ √ √
Serviceability AC adapter √ √ √
Battery (system) √ √ √
Hard drives (2) √ √ √
Memory module √ √ √
Optical drive √ √ √
TV tuner module √ √ √
WLAN module √√√
6 Chapter 1 Product description
2 External component identification
Top components
Display components
Item Component Description
(1) Internal display switch Turns off the display and initiates Sleep if the display is
closed while the power is on.
(2) Wireless antennae (select models only) Send and receive signals from one or more wireless
devices. These antennae are not visible from the
outside of the computer.
NOTE: For optimal transmission, keep the areas
immediately around the antennae free from
obstructions.
NOTE: To see wireless regulatory notices, refer to the
section of the Regulatory, Safety and Environmental
Notices that applies to your country or region. These
notices are located in Help and Support.
Top components 7
Item Component Description
(3) Internal microphones (2) Record sound.
(4) Integrated webcam light On: The integrated webcam is in use.
(5) Integrated webcam Records video and captures still photographs.
8 Chapter 2 External component identification
Buttons, fingerprint reader, and speakers
Item Component Description
(1) Speakers (2) Produce sound.
(2) Power button
(3) Media button
When the computer is off, press the button to turn
●
on the computer.
When the computer is on, press the button briefly
●
to initiate Sleep.
When the computer is in the Sleep state, press the
●
button briefly to exit Sleep.
When the computer is in Hibernation, press the
●
button briefly to exit Hibernation.
If the computer has stopped responding and Windows®
shutdown procedures are ineffective, press and hold
the power button for at least 5 seconds to turn off
the computer.
To learn more about your power settings, select Start >
Control Panel > System and Maintenance >
Power Options.
Launches the QuickPlay program (for models with
●
QuickPlay preinstalled).
Launches the DVDPlay program (for models with
●
DVDPlay preinstalled).
NOTE: If the computer has been set up to require a
logon password, you may be asked to log on to
Windows. QuickPlay launches after you log on. Refer to
the QuickPlay software Help for more information.
Top components 9
Item Component Description
(4) Volume mute button Mutes and restores speaker sound.
(5) Volume scroll zone Adjusts speaker volume. Slide your finger to the left to
decrease volume and to the right to increase volume.
You can also tap the minus sign on the scroll zone to
decrease volume, or tap the plus sign on the scroll zone
to increase volume.
(6) Previous/rewind button
(7) Play/pause button Plays or pauses the disc.
(8) Next/fast forward button
(9) Stop button Stops playback.
(10) Wireless button Turns the wireless feature on or off, but does not create
(11) Fingerprint reader Allows a fingerprint logon to Windows, instead of a
Plays the previous track or chapter when the
●
button is pressed once.
Rewinds media when the button is pressed
●
simultaneously with the fn key.
Plays the next track or chapter when the button is
●
pressed once.
Fast forwards media when pressed
●
simultaneously with the fn key.
a wireless connection.
NOTE: A wireless network must be set up in order to
establish a wireless connection.
password logon.
10 Chapter 2 External component identification
Keys
Item Component Description
(1) esc key Displays system information about your computer when
pressed in combination with the fn key.
(2) fn key Executes frequently used system functions when
(3) Windows logo key Displays the Windows® Start menu.
(4) Windows applications key Displays a shortcut menu for items beneath the pointer.
(5) Integrated numeric keypad keys Can be used like the keys on an external
(6) Function keys Execute frequently used system functions when
pressed in combination with a function key or the
esc key.
numeric keypad.
pressed in combination with the fn key.
Top components 11
TouchPad
Item Component Description
(1) TouchPad light
(2) TouchPad* Moves the pointer and selects or activates items on
(3) TouchPad left button* Functions like the left button on an external mouse.
(4) TouchPad on/off button Enables/disables the TouchPad.
(5) TouchPad scroll zone Scrolls up or down.
(6) TouchPad right button* Functions like the right button on an external mouse.
*This table describes factory settings. To view and change TouchPad preferences, select Start > Control Panel > Hardware
and Sound > Mouse.
White: TouchPad is enabled.
●
Amber: TouchPad is disabled.
●
the screen.
12 Chapter 2 External component identification
Front components
Item Component Description
(1) Power light
(2) Battery light
(3) Drive light Blinking: The hard drive or optical drive is being
(4) Consumer infrared lens Receives a signal from the HP Remote Control.
(5) Audio-in (microphone) jack Connects an optional computer headset microphone,
(6) Audio-out (headphone) jacks (2) Produce sound when connected to optional powered
On: The computer is on.
●
Blinking: The computer is in the Sleep state.
●
Off: The computer is off or in Hibernation.
●
On: A battery is charging.
●
Blinking: A battery that is the only available power
●
source has reached a low battery level. When the
battery reaches a critical battery level, the battery
light begins blinking rapidly.
Off: If the computer is plugged into an external
●
power source, the light is turned off when all
batteries in the computer are fully charged. If the
computer is not plugged into an external power
source, the light stays off until the battery reaches
a low battery level.
accessed.
stereo array microphone, or monaural microphone.
stereo speakers, headphones, ear buds, a headset, or
television audio.
Front components 13
Rear components
Component Function
Vents (2) Enables airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.
It is normal for the internal fan to cycle on and off during routine operation.
Right-side components
Item Component Description
(1) USB ports (2) Connect optional USB devices.
(2) Optical drive light Blinking: The optical drive is being accessed.
(3) Optical drive Reads optical discs and, on select models, also writes
to optical discs.
(4) TV antenna jack (select models only) Connects a TV antenna, a digital cable device, or a
(5) RJ-11 (modem) jack (select models only) Connects a modem cable.
(6) Power connector Connects an AC adapter.
satellite device that receives standard or high-definition
TV broadcasts.
14 Chapter 2 External component identification
Left-side components
Item Component Description
(1) Security cable slot Attaches an optional security cable to the computer.
(2) External monitor port Connects an external VGA monitor or projector.
(3) Expansion port 3 Connects the computer to an optional docking device
(4) RJ-45 (network) jack Connects a network cable.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from
being mishandled or stolen.
or an optional expansion product.
NOTE: The computer has only one expansion port.
The term expansion port 3 describes the type of
expansion port.
(5) HDMI port Connects an optional video or audio device, such as a
high-definition television, or any compatible digital or
audio component.
(6) eSATA/USB port Connects an optional high-performance eSATA
component, such as an eSATA external hard drive, or
an optional USB device.
(7) USB port Connects an optional USB device.
(8) 1394 port (select models only) Connects an optional IEEE 1394 or 1394a device, such
(9) Digital Media Slot light On: A digital card is being accessed.
(10) Digital Media Slot Supports the following optional digital card formats:
(11) ExpressCard slot Supports optional ExpressCard/54 cards.
as a camcorder.
Secure Digital (SD) Memory Card, MultiMediaCard
(MMC), Memory Stick (MS), Memory Stick Pro (MSP),
xD-Picture Card (XD), xD-Picture Card (XD) Type H,
xD-Picture Card (XD) Type M.
Left-side components 15
Bottom components
Item Component Description
(1) Battery bay Holds the battery.
(2) Integrated subwoofer Contains the subwoofer speaker.
(3) Vents (5) Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to
cool internal components and prevent overheating. It is
normal for the internal fan to cycle on and off during
routine operation.
(4) Hard drive, memory module, and WLAN
module compartment
(5) Battery release latch Releases the battery from the battery bay.
Holds the hard drive, the memory module slots, and the
WLAN module (select models only).
CAUTION: To prevent an unresponsive system,
replace the wireless module only with a wireless module
authorized for use in the computer by the governmental
agency that regulates wireless devices in your country
or region. If you replace the module and then receive a
warning message, remove the module to restore
computer functionality, and then contact technical
support through Help and Support.
16 Chapter 2 External component identification
3 Illustrated parts catalog
Service tag
The service tag, affixed to the bottom of the computer, provides information that may be needed when
troubleshooting system problems. The service tag provides the following information:
(1) Product name: This is the product name affixed to the front of the computer.
(2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product.
(3) Part number/Product number (p/n): This number provides specific information about the product's
hardware components. The part number helps a service technician to determine what components and
parts are needed.
(4) Model description: This is the number needed to locate documents, drivers, and support for
the computer.
(5) Warranty period: Describes the duration of the warranty period for the computer.
Service tag 17
Computer major components
18 Chapter 3 Illustrated parts catalog
Item Description Spare part number
(1) 17.0-inch display assemblies (include webcam, microphone, and wireless antenna transceivers and cables):
For use only with computer models equipped with AMD processors:
For use only with computer models equipped with Intel processors:
NOTE: See Display assembly components on page 29 for more information on display assembly spare
(2) Switch covers (include power button board and cable and LED board and cable)
For use only with computer models equipped with Intel processors 485605-001
(3) Keyboards:
For use only with computer models equipped with AMD processors:
WSXGA+ AntiGlare display assembly with webcam and 2 microphones
●
WXGA AntiGlare display assembly with webcam and 2 microphones
●
WSXGA+ BrightView display assembly with webcam and 2 microphones
●
WXGA BrightView display assembly with webcam and 2 microphones
●
WSXGA+ AntiGlare display assembly with webcam and 2 microphones
●
WXGA AntiGlare display assembly with webcam and 2 microphones
●
WSXGA+ BrightView display assembly with webcam and 2 microphones
●
WXGA BrightView display assembly with webcam and 2 microphones
●
part numbers.
For use only with computer models equipped with AMD processors 480469-001
For use in Denmark, Norway, and Sweden
●
497104-001
497103-001
488881-001
488880-001
480378-001
480377-001
480376-001
480375-001
483275-DH1
For use with all computer models:
For use in France
●
For use in French Canada
●
For use in Germany
●
For use in Italy
●
For use in the Netherlands
●
For use in Portugal
●
For use in Saudi Arabia
●
For use in Spain
●
For use in Switzerland
●
For use in Turkey
●
For use in the United Kingdom
●
For use in the United States
●
For use in Asia/Pacific countries and regions
●
For use in Belgium 483275-A41
●
483275-051
483275-121
483275-041
483275-061
483275-B31
483275-131
483275-171
483275-071
483275-111
483275-141
483275-031
483275-001
483275-371
Computer major components 19
Item Description Spare part number
(4) Bluetooth® module
Cable Kit, includes:
For use in Brazil
●
For use in the Czech Republic
●
For use in Europe, the Middle East, and Africa
●
For use in Greece
●
For use in Hong Kong
●
For use in Israel
●
For use in Japan
●
For use in Latin America
●
For use in the People's Republic of China
●
For use in Russia
●
For use in Thailand
●
NOTE: The Bluetooth module spare part kit does not include a Bluetooth module
cable. The Bluetooth module cable is included in the Cable Kit, spare part number
480474-001.
NOTE: See
Cable Kit on page 34 for more Cable Kit spare part information.
483275-201
483275-221
483275-021
483275-151
483275-AC1
483275-BB1
483275-291
483275-161
483275-AA1
483275-251
483275-281
483113-001
480474-001
(5a) Bluetooth module cable
(5b) Power connector cable
(5c) Modem module cable (includes an RJ-11 jack)
(5d) TV tuner module cable
(6)
(7) Top covers:
For use only with computer models not equipped with a fingerprint reader 480465-001
(8) TouchPad on/off button board (includes cable) 481392-001
Plastics Kit, includes:
(9a) ExpressCard slot bezel
(9b) Accessory cover
(10)
(11) System boards (include replacement thermal material):
For use only with computer models equipped with AMD processors:
Speaker assembly 480470-001
For use only with computer models equipped with a fingerprint reader 480466-001
480467-001
NOTE: See
TouchPad button board (includes 2 cables) 491972-001
Plastics Kit on page 33 for more Plastics Kit spare part information.
With RX781 Northbridge and ATI HD3450 discrete graphics subsystem memory
●
With M780G Northbridge and UMA graphics subsystem memory 486542-001
●
20 Chapter 3 Illustrated parts catalog
486541-001
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