HP pavilion dv8 Service Manual

4 (2)

HP Pavilion dv8 Entertainment PC

Maintenance and Service Guide

Document Part Number: 580213-001

September 2009

This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides

comprehensive information on identifying computer features, components, and spare parts; troubleshooting

computer problems; and performing computer disassembly procedures.

Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks or

registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Microsoft and Windows are U.S.

registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in

the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an

additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: September 2009

Document Part Number: 580213-001

Safety warning notice

WARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly

on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface,

such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow

the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the

AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of

Information Technology Equipment (IEC 60950).

Maintenance and Service Guide v

1 Product description

2 External component identification

Top components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2

Display components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2

Buttons, speakers, and fingerprint reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3

Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–5

Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6

Pointing devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8

Front components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–9

Right-side components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–10

Left-side components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–11

Rear component . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–11

Bottom components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–12

3 Illustrated parts catalog

Service tag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1

Computer major components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2

Display assembly components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–6

Mass storage devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–7

Plastics Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–8

Miscellaneous parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–9

Sequential part number listing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–10

4 Removal and replacement procedures

Preliminary replacement requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Tools required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Service considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Grounding guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Component replacement procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5

Service tag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5

Computer feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6

Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–7

Optical drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–8

Mass storage device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–10

TV tuner module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–13

RTC battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–15

Memory module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–16

WLAN module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–17

Switch cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–21

Keyboard cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–23

Power button board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–25

vi Maintenance and Service Guide

Contents

Bluetooth module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–26

Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–27

Power button board cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–30

Bluetooth module cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–31

LED board cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–32

Speaker assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–33

Display assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–34

Top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–41

TouchPad on/off button board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–46

System board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–48

Fan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–51

Subwoofer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–53

Audio/infrared board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–55

USB board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–57

Power connector cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–58

TV tuner module cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–59

Fan/heat sink assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–60

Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–63

5 Setup Utility

Starting Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1

Using Setup Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1

Changing the language of Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1

Navigating and selecting in Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

Displaying system information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

Restoring default settings in Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

Exiting Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3

Setup Utility menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3

Main menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3

Security menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3

System Configuration menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4

Diagnostics menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4

6 Specifications

Computer specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–1

18.4-inch display specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–2

Hard drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–2

Blu-ray ROM DVD±RW SuperMulti DL Drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–3

System DMA specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–3

System memory map specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–4

System interrupt specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–4

System I/O address specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–5

Contents

Maintenance and Service Guide vii

7 Screw listing

Phillips PM2.5×7.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–1

Phillips PM2.0×4.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–5

Phillips PM2.5×4.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–12

Phillips PM2.5×6.0 captive screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–13

Phillips PM3.0×4.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–14

Phillips PM2.5×5.0 broadhead screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–15

Phillips PM2.0×11.0 captive screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–16

Phillips PM2.5×5.0 captive screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–17

8 Backup and recovery

Creating recovery discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1

Backing up your information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–2

Using Windows Backup and Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–3

Using system restore points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–3

Performing a recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–4

Recovering from the recovery discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–4

Recovering from the dedicated recovery partition (select models only) . . . . . . . . . . . . . . . . . . . . . . . 8–4

9 Connector pin assignments

1394 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1

Audio-in (microphone). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–2

Audio-out (headphone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–2

External monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–3

HDMI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–4

RJ-45 (network) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–5

Universal Serial Bus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–6

10Power cord set requirements

Requirements for all countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–1

Requirements for specific countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–2

11Recycling

Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11–1

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11–1

Index

Maintenance and Service Guide 1–1

Product description

Category Description

Product name HP Pavilion dv8 Entertainment PC

Processors Intel® Core™ i7-820QM 1.73-GHz processor (SC turbo up to 3.06 GHz)

Intel Core i7-720QM 1.60-GHz processor (SC turbo up to 2.80 GHz)

Chipset Intel 5 Series express chipsets

PM55 - platform controller hub (PCH) Peak-M

Graphics nVidia GeForce 230M GT (N10P-GE, 40-nm) with 1024 MB of dedicated video memory

nVidia GeForce 250M GTS (N10E-GE, 40-nm) with 1024 MB of dedicated video memory

Support for Blu-ray playback with high-definition (HD) decode, DX10, PhysX, and CUDA

Support for Blu-ray playback with HD decode, DX10, PhysX, CUDA, and Hybrid

Panel 18.4-inch dual-channel low-voltage differential signaling (LVDS), full high-definition (FHD),

AntiGlare (1920 × 1080) display assembly with dual lamps

16:9 ultra-wide aspect ratio

Typical brightness: 250 nits

Supports flush glass AntiGlare panel cover support

Lighted logo on display enclosure

All display assemblies include 2 wireless local-area network (WLAN) antennas

Memory 2 customer-accessible/upgradable memory module slots

Supports dual-channel memory

Supports up to 8 GB of system RAM

PC2-6400, 1066-MHz, DDR3

■ 8192 MB (4096 MB × 2, dual-channel, 64-bit operating systems only)

■ 6144 MB (4096 MB + 2048 MB, 64-bit operating systems only)

■ 4096 MB (2048 MB × 2, dual-channel)

■ 3072 MB (2048 MB + 1024 MB)

■ 2048 MB (1024 MB × 2, dual-channel)

Mass storage devices Supports 9.50-mm, 6.35-cm (2.50-inch) hard drives

Supports second hard drive

Supports solid-state drive (SSD)

Supports HP ProtectSmart Hard Drive Protection

Customer-accessible

Serial ATA

Supports the following hard drives:

■ 500-GB, 7200- and 5400-rpm

■ 320-GB, 7200- and 5400-rpm

■ 250-GB, 7200- and 5400-rpm

(Continued)

1–2 Maintenance and Service Guide

Product description

Mass storage devices

(continued)

Supports the following dual hard drive configurations:

■ 1000-GB, 7200-rpm (500-GB × 2)

■ 1000-GB, 5400-rpm (500-GB × 2)

■ 640-GB, 7200-rpm (320-GB × 2)

■ 640-GB, 5400-rpm (320-GB × 2)

■ 500-GB, 7200-rpm (250-GB × 2)

■ 500-GB, 5400-rpm (250-GB × 2)

Supports the following combination hard drive/solid-state drive configurations:

■ 500-GB, 7200-rpm hard drive + 256-GB SSD

■ 320-GB, 7200-rpm hard drive + 128-GB SSD

Optical drives 12.7-mm tray load

Serial ATA (SATA)

Fixed (removal of 1 screw required)

Customer-accessible

Parallel ATA

Supports no-optical-drive option

Supports the following drives:

■ Blu-ray ROM with LightScribe DVD±RW SuperMulti DL Drive

■ Blu-ray ROM DVD±RW SuperMulti DL Drive

Microphone 2 digital dual-array microphones with beam-forming, echo-cancellation,

noise-suppression software

Audio HD audio

Integrated subwoofer

Supports Microsoft® premium requirements and SRS logo requirements

2 Altec Lansing Pavilion-branded HDX speakers

Webcam Low-light VGA camera

Fixed (no tilt)

Activity LED 640 × 480 × 30

24 frames per second

Ethernet Intel Realtek 8111C 10/100/1000 network interface card (NIC)

Intel Realtek 8102E 10/100 NIC

Ethernet cable included

Wireless Integrated WLAN options by way of wireless module:

2 wireless antennas built into display assembly

Supports no-WLAN option

Support for the following WLAN formats:

■ Intel WiFi Link 5100 802.11a/g/n

■ Intel WiFi Link 5100 802.11a/g/n with Bluetooth®

■ Intel WiFi Link 5100 802.11a/b/g

■ Intel WiFi Link 5100 802.11a/b/g with Bluetooth

TV tuner DVB-T TV tuner module

DVB-T/ANG TV tuner module

NTSC/ATSC/ANG TV tuner module

TV tuner antenna with F-PAL or PAL jack

(Continued)

Category Description

Product description

Maintenance and Service Guide 1–3

External media cards One ExpressCard slot, supporting optional ExpressCard/54 cards

Digital Media Slot supporting the following digital card formats:

■ Memory Stick (MS)

■ Memory Stick Pro (MSP)

■ MultiMediaCard (MMC)

■ Secure Digital (SD) Memory Card

■ xD-Picture Card (XD)

Ports 1394

Audio-in (mono microphone)

Audio-out (stereo headphones, 2)

Consumer infrared

eSATA

HDMI

Multi-pin AC power

RJ-45 (Ethernet, includes link and activity lights)

TV tuner

USB (3)

VGA (Dsub 15-pin) supporting 1600 × 1200 external resolution at 75 GHz (hot plug/unplug

with auto-detect)

Docking Supports expansion port 3

Keyboard/pointing devices Spill-resistant keyboard

TouchPad with 2 TouchPad buttons

Supports 2-way scroll

Taps enabled by default

Power requirements 120-W AC adapter with localized and pointing stick cable plug support (3-wire plug with

ground pin, supports 3-pin DC connector)

8-cell, 2.55-Ah (73-Wh) Li-ion battery

4-cell, 4.40-Ah (63-Wh) Li-ion battery

Security Security cable slot

Fingerprint reader with Digital Persona software support

Operating system Preinstalled: Windows® 7

Serviceability End-user replaceable parts:

AC adapter

Battery (system)

Hard drive

Memory module

Optical drive

WLAN module

Category Description

Maintenance and Service Guide 2–1

External component identification

To see a list of hardware installed in the computer:

» Select Start > Control Panel > System and Security. Then in the System area, click Device Manager.

You can also add hardware or modify device configurations using Device Manager.

✎

Windows includes the User Account Control feature to improve the security of your computer. You may be

prompted for your permission or password for tasks such as installing software, running utilities, or changing

Windows settings. Refer to Help and Support for more information.

2–2 Maintenance and Service Guide

External component identification

Top components

Display components

Item Component Description

(1) Internal display switch Turns off the display if the display is closed while the computer is on.

(2) Wireless antennas (2) Send and receive wireless signals to communicate with WLANs.

✎

The antennas are not visible from the outside of the computer.

For optimal transmission, keep the areas immediately around the

antennas free from obstructions.

(3) Internal digital dual-array

microphones (2)

Record sound.

(4) Webcam light On: The webcam is in use.

(5) Webcam Records audio and video and captures still photographs.

✎

To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies

to your country or region. These notices are located in Help and Support.

External component identification

Maintenance and Service Guide 2–3

Buttons, speakers, and fingerprint reader

Item Component Description

(1) Power button* ■ When the computer is off, press the button to turn on the computer.

■ When the computer is on, briefly press the button to initiate Sleep.

■ When the computer is in the Sleep state, briefly press the button to

exit Sleep.

■ When the computer is in Hibernation, briefly press the button to

exit Hibernation.

If the computer has stopped responding and Windows shutdown procedures

are ineffective, press and hold the power button for at least 5 seconds to turn

off the computer.

To learn more about your power settings, select Start > Control Panel >

System and Security > Power Options.

(2) Speakers (2) Produce sound.

(Continued)

2–4 Maintenance and Service Guide

External component identification

(3) Media button Starts the MediaSmart program.

(4) Previous/rewind button ■ Plays the previous track or chapter when the button is pressed once.

■ Rewinds media when the button is pressed in combination with the fn key.

(5) Play/pause button Plays or pauses media.

(6) Next/fast forward button ■ Plays the next track or chapter when the button is pressed once.

■ Fast forwards media when pressed in combination with the fn key.

(7) Stop button Stops playback.

(8) Optical drive button Releases the media tray.

(9) Volume mute button Mutes and restores speaker sound.

(10) Volume scroll zone Adjusts speaker volume. To decrease volume, slide your finger to the left, or

press and hold the minus (-) sign. You can also tap the minus sign. To

increase volume, slide your finger to the right, or press and hold the plus (+)

sign. You can also tap the plus sign.

(11) Treble/bass button Press the button to alternate between the treble and bass functions.

(12) Treble or bass scroll zone Adjusts treble or bass level in the audio. (Select treble or bass by pressing the

treble/bass button.) To decrease the treble/bass level, slide your finger to the

left, or press and hold the minus (-) sign. You can also tap the minus sign. To

increase the treble/bass level, slide your finger to the right, or press and hold

the plus (+) sign. You can also tap the plus sign.

(13) Wireless button Turns the wireless feature on or off but does not establish a wireless

connection.

✎

You must set up or access a wireless network in order to establish a

wireless connection.

(14) Fingerprint reader Allows a fingerprint logon to Windows, instead of a password logon.

*This table describes factory settings. For information about changing factory settings, refer to the user guides located in

Help and Support.

Item Component Description

External component identification

Maintenance and Service Guide 2–5

Keys

✎

Your computer may look slightly different from the illustration in this section.

Item Component Description

(1) esc key Displays system information when pressed in combination with the fn key.

(2) fn key Executes frequently used system functions when pressed in combination with

a function key or the esc key.

(3) Windows logo key Displays the Windows Start menu.

(4) Windows applications key Displays a shortcut menu for items beneath the pointer.

(5) Integrated numeric keypad keys Can be used like the keys on an external numeric keypad.

(6) Function keys Execute frequently used system functions when pressed in combination with

the fn key.

2–6 Maintenance and Service Guide

External component identification

Lights

Item Component Description

(1) Caps lock light On: Caps lock is on.

(2) Power lights (2)* ■ On: The computer is on.

■ Blinking: The computer is in the Sleep state.

■ Off: The computer is off or in Hibernation.

(3) Volume mute light ■ White: Computer sound is on.

■ Amber: Computer sound is off.

(4) Volume down light On: The volume scroll zone is being used to decrease speaker volume.

(5) Volume up light On: The volume scroll zone is being used to increase speaker volume.

(6) Treble light On: The treble function is on.

(7) Bass light On: The bass function is on.

(8) Treble/bass down light On: The treble or bass scroll zone is being used to decrease the level of treble

or bass in the audio.

(9) Treble/bass up light On: The treble or bass scroll zone is being used to increase the level of treble

or bass in the audio.

(10) Wireless light ■ Blue: An integrated wireless device, such as a wireless local area network

(WLAN) device and/or a Bluetooth device, is on.

■ Amber: All wireless devices are off.

(11) Num lock light On: Num lock is on or the embedded numeric keypad is enabled.

(Continued)

External component identification

Maintenance and Service Guide 2–7

(12) Drive light ■ Blinking: The hard drive or optical drive is being accessed.

■ Amber: HP ProtectSmart Hard Drive Protection has temporarily parked the

internal hard drive.

(13) Battery light ■ On: A battery is charging.

■ Blinking: A battery that is the only available power source has reached a

low battery level or a critical battery level. When the battery reaches a

critical battery level, the battery light begins blinking rapidly.

■ Off: If the computer is plugged into an external power source, the light is

turned off when all batteries in the computer are fully charged. If the

computer is not plugged into an external power source, the light stays off

until the battery reaches a low battery level.

*The 2 power lights display the same information. The light on the power button is visible only when the computer is open.

The power light on the front of the computer is visible whether the computer is open or closed.

Item Component Description

2–8 Maintenance and Service Guide

External component identification

Pointing devices

Item Component Description

(1) TouchPad light ■ White: TouchPad is enabled.

■ Amber: TouchPad is disabled.

(2) TouchPad* Moves the pointer and selects or activates items on the screen.

(3) Left TouchPad button* Functions like the left button on an external mouse.

(4) TouchPad on/off button Enables/disables the TouchPad.

(5) TouchPad scroll zone Scrolls up or down.

(6) Right TouchPad button* Functions like the right button on an external mouse.

*This table describes factory settings. To view or change pointing device preferences, select Start > Devices and Printers.

Then, right-click the device representing your computer, and select Mouse settings.

External component identification

Maintenance and Service Guide 2–9

Front components

Item Component Description

(1) Digital Media Slot Supports the following optional digital card formats:

■ Memory Stick (MS)

■ Memory Stick Pro (MSP)

■ MultiMediaCard (MMC)

■ Secure Digital (SD) Memory Card

■ xD-Picture Card (XD)

(2) Digital Media Slot light On: A digital card is being accessed.

(3) Consumer infrared lens Receives a signal from the remote control (select models only).

2–10 Maintenance and Service Guide

External component identification

Right-side components

✎

Your computer may look slightly different from the illustration in this section.

Item Component Description

(1) Audio-in (microphone) jack Connects an optional computer headset microphone, stereo array

microphone, or monaural microphone.

(2) Audio-out (headphone) jacks (2) Produce sound when connected to optional powered stereo speakers,

headphones, ear buds, headsets, or television audio.

(3) USB ports (2) Connect optional USB devices.

(4) Optical drive Reads optical discs and, on select models, also writes to optical discs.

(5) Optical drive light Blinking: The optical drive is being accessed.

(6) TV antenna/cable jack (select

models only)

Connects an optional TV antenna or an optional digital cable device that

receives standard or high-definition TV broadcasts.

(7) Power connector Connects an AC adapter.

External component identification

Maintenance and Service Guide 2–11

Left-side components

Rear component

Item Component Description

(1) Security cable slot Attaches an optional security cable to the computer.

✎

The security cable is designed to act as a deterrent, but it may not

prevent the computer from being mishandled or stolen.

(2) External monitor port Connects an external VGA monitor or projector.

(3) Expansion port 3 Connects the computer to an optional docking device or optional expansion

product.

✎

The computer has only one expansion port. The term expansion port 3

describes the type of expansion port.

(4) RJ-45 (network) jack Connects a network cable.

(5) HDMI port Connects an optional video or audio device, such as a high-definition

television, or any compatible digital or audio component.

(6) eSATA/USB port Connects an optional high-performance eSATA component, such as an

eSATA external hard drive, or connects an optional USB device.

(7) USB port Connects an optional USB device.

(8) 1394 port Connects an optional IEEE 1394 or 1394a device, such as a camcorder.

(9) ExpressCard slot Supports optional ExpressCards.

Component Description

Vent Enables airflow to cool internal components.

✎

The computer fan starts up automatically to cool internal components

and prevent overheating. It is normal for the internal fan to cycle on and

off during routine operation.

2–12 Maintenance and Service Guide

External component identification

Bottom components

Item Component Description

(1) Battery bay Holds the battery.

(2) Mini Card compartment Holds the WLAN module.

To prevent an unresponsive system, replace the wireless module only

with a wireless module authorized for use in the computer by the

governmental agency that regulates wireless devices in your country or

region. If you replace the module and then receive a warning message,

remove the module to restore computer functionality, and then contact

technical support through Help and Support.

(3) Battery release latch Releases the battery from the battery bay.

(4) Vents (11) Enable airflow to cool internal components.

✎

The computer fan starts up automatically to cool internal components

and prevent overheating. It is normal for the internal fan to cycle on and

off during routine operation.

(5) Hard drive bay Holds 1 or 2 hard drives (depending on the model), the TV tuner module

(select models only), and the 2 memory module slots.

(6) Subwoofer Contains the subwoofer speaker.

Maintenance and Service Guide 3–1

Illustrated parts catalog

Service tag

When ordering parts or requesting information, provide the computer serial number and model number provided on

the service tag.

Item Component Description

(1) Product name This is the product name affixed to the front of the computer.

(2) Serial number (s/n) This is an alphanumeric identifier that is unique to each product.

(3) Part number/Product number (p/n) This number provides specific information about the product’s

hardware components. The part number helps a service

technician determine what components and parts are needed.

(4) Model description This is the alphanumeric identifier used to locate documents,

drivers, and support for the computer.

(5) Warranty period This number describes the duration (in years) of the warranty

period for the computer.

3–2 Maintenance and Service Guide

Illustrated parts catalog

Computer major components

Illustrated parts catalog

Maintenance and Service Guide 3–3

Item Description Spare part number

(1) 18.4-inch, AntiGlare, high-definition, dual-lamp display assembly (includes 2 WLAN

antenna transceivers and cables, webcam, microphones, and logo)

577001-001

✎

See “Display assembly components” on page 3-6 for information on display assembly spare part numbers.

(2) Switch cover 577008-001

(3) Keyboard cover (includes LED board and cable) 577009-001

(4) Keyboard (includes cable):

For use in Belgium 578916-A41

For use in Denmark, Finland, and Norway 578916-DH1

For use in France 578916-051

For use in French Canada 578917-121

For use in Germany 578916-041

For use in Italy 578916-061

For use in the Netherlands 578916-B31

For use in Portugal 578916-131

For use in Russia 578916-251

For use in Saudi Arabia 578916-171

For use in South Korea 578916-AD1

For use in Spain 578916-071

For use in Switzerland 578916-111

For use in Taiwan 578916-AB1

For use in Turkey 578916-141

For use in the United Kingdom 578916-031

For use in the United States 578916-001

(5) Power button board (includes cable) 580987-001

(6) Bluetooth module 577000-001

✎

The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable

is available using spare part number 537921-001.

(7) Bluetooth module cable 537921-001

Plastics Kit, includes: 580404-001

(8a) ExpressCard slot bezel

(8b) Mass storage device cover

(8c) WLAN module compartment cover

✎

See “Plastics Kit” on page 3-8 for more Plastics Kit spare part information.

(9a) Base enclosure, includes: 577005-001

(9b) Power connector cable

(9c) Power connector cable bracket

7 rubber feet (not illustrated)

Rubber Feet Kit (not illustrated, includes 7 rubber feet) 496889-001

(Continued)

3–4 Maintenance and Service Guide

Illustrated parts catalog

(10) Speaker assembly 496887-001

(11) Top cover (includes fingerprint reader board, fingerprint reader board cable, TouchPad,

and TouchPad cables)

577007-001

(12) TouchPad on/off button board (includes cable) 580986-001

(13) System board (includes 1024 MB of graphics subsystem memory and replacement

thermal material)

573758-001

(14) Processor (includes replacement thermal material):

Intel Core i7-820QM 1.73-GHz processor (SC turbo up to 3.06 GHz) 583053-001

Intel Core i7-720QM 1.60-GHz processor (SC turbo up to 2.80 GHz) 586170-001

(15) Fan/heat sink assembly (includes replacement thermal material) 579989-001

(16) Audio/infrared board (includes cable) 580988-001

(17) USB board (includes cable) 580989-001

Cable Kit, includes: 496891-001

(18) TV tuner module cable

(19) Subwoofer (includes 3 mounting grommets) 577010-001

(20) Fan 514290-001

(21) RTC battery 449729-001

(22) Mass storage device:

Hard drive (includes left and right brackets, Mylar sleeve, connector, and 4 isolators):

■ 500-GB, 7200-rpm 577607-001

■ 500-GB, 5400-rpm 501911-001

■ 320-GB, 7200-rpm 507553-001

■ 320-GB, 5400-rpm 503485-001

■ 250-GB, 7200-rpm 507552-001

■ 250-GB, 5400-rpm 503484-001

Solid-state drive (includes left and right brackets, Mylar sleeve, connector, and 4 isolators):

■ 256-GB 577609-001

■ 128-GB 577608-001

Mass Storage Device Hardware Kit (not illustrated, includes left and right brackets,

Mylar sleeve, connector, and 4 isolators)

483862-001

(23) Memory modules (1066-MHz, DDR3):

4096-MB 577606-001

2048-MB 577605-001

1024-MB 577604-001

(Continued)

Item Description Spare part number

Illustrated parts catalog

Maintenance and Service Guide 3–5

(24) WLAN module:

Intel WiFi Link 5100 802.11 a/g/n WLAN module for use in Andorra, Antigua and Barbuda,

Argentina, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Barbados,

Belgium, Bermuda, Bolivia, Bosnia, Brazil, Brunei, Bulgaria, Canada, the Cayman Islands,

Chile, Colombia, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark,

the Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France,

French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala,

Haiti, Herzegovina, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland,

Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kenya, Kuwait, Kyrgyzstan, Latvia,

Lebanon, Liechtenstein, Lithuania, Luxembourg, Malawi, Malaysia, Malta, Martinique,

Mauritius, Mexico, Monaco, Montenegro, Morocco, the Nether Antilles, the Netherlands,

New Zealand, Nicaragua, Nigeria, Norway, Oman, Pakistan, Panama, Paraguay,

the People's Republic of China, Peru, the Philippines, Poland, Portugal, Puerto Rico,

Qatar, Romania, San Marino, Saudi Arabia, Senegal, Singapore, Slovakia, Slovenia,

South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Tanzania,

Thailand, Trinidad and Tobago, Turkey, the United Arab Emirates, the United Kingdom,

the United States, Uruguay, the U.S. Virgin Islands, Venezuela, and Vietnam

572507-001

Intel WiFi Link 5100 802.11 a/b/g WLAN module for use in Andorra, Antigua and Barbuda,