Hp M177, M176 User Manual

COLOR LASERJET PRO MFP

User Guide

OK

X

M176

M177

HP Color LaserJet Pro MFP M176, M177

User Guide

Copyright and License

© 2013 Copyright Hewlett-Packard

Development Company, L.P.

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Edition 1, 10/2013

Part number: CF548-90908

Trademark Credits

Adobe®, Acrobat®, and PostScript® are trademarks of Adobe Systems Incorporated.

Apple and the Apple logo are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. iPod is a trademark of Apple Computer, Inc. iPod is for legal or rightholderauthorized copying only. Don't steal music.

Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license.

Microsoft®, Windows®, Windows® XP, and Windows Vista® are U.S. registered trademarks of Microsoft Corporation.

Table of contents

1 Product introduction .....................................................................................................................................	1
Product comparison ..............................................................................................................................................	2
Product views ........................................................................................................................................................	4
Product front view ...............................................................................................................................	4
Product back view ...............................................................................................................................	5
Control panel overview ..........................................................................................................................................	6
LCD control-panel layout (M176n model) ..........................................................................................	6
Touchscreen control-panel layout (M177fw model) ..........................................................................	7
Control-panel Home screen ................................................................................................................	8
2 Paper trays .................................................................................................................................................	11
Supported paper sizes and types ........................................................................................................................	12
Supported paper sizes ......................................................................................................................	12
Supported paper types .....................................................................................................................	13
Load the input tray ..............................................................................................................................................	15
3 Print ...........................................................................................................................................................	19
Print tasks (Windows) ..........................................................................................................................................	20
How to print (Windows) .....................................................................................................................	20
Manually print on both sides (Windows) ..........................................................................................	20
Print multiple pages per sheet (Windows) .......................................................................................	22
Select the paper type (Windows) ......................................................................................................	25
Additional printing information ........................................................................................................	26
Print tasks (Mac OS X) ..........................................................................................................................................	27
How to print (Mac OS X) .....................................................................................................................	27
Manually print on both sides (Mac OS X) ..........................................................................................	27
Print multiple pages per sheet (Mac OS X) .......................................................................................	28
Select the paper type (Mac OS X) ......................................................................................................	28
Additional printing information ........................................................................................................	28
Web-based printing .............................................................................................................................................	30
HP ePrint ............................................................................................................................................	30

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HP ePrint software ............................................................................................................................	30
AirPrint ...............................................................................................................................................	31
Set up HP Wireless Direct Printing (touchscreen models only) ..........................................................................	32
4 Copy ...........................................................................................................................................................	33
Make a copy .........................................................................................................................................................	34
Copy on both sides (duplex) ................................................................................................................................	35
Optimize copy quality ..........................................................................................................................................	36
5 Scan ...........................................................................................................................................................	37
Scan by using the HP Scan software (Windows) .................................................................................................	38
Scan by using the HP Scan software (Mac OS X) .................................................................................................	39
6 Fax .............................................................................................................................................................	41
Connect and configure the product for fax .........................................................................................................	42
Connect the product ..........................................................................................................................	42
Configure the product .......................................................................................................................	43
Configure fax time, date, and header .............................................................................	43
Control panel ................................................................................................	43
HP Fax Setup Wizard (Windows) ..................................................................	44
Configure for stand-alone fax ........................................................................................	44
Configure for an answering machine .............................................................................	44
Configure for an extension phone ..................................................................................	44
Install the HP Fax software (Windows, optional) .............................................................................	45
Send a fax ............................................................................................................................................................	46
Send a fax by dialing manually from the product control panel ......................................................	46
Send a fax from the HP software (Windows) ....................................................................................	46
Create, edit, and delete speed-dial entries .........................................................................................................	47
Create and edit speed-dial entries ....................................................................................................	47
Delete speed-dial entries ..................................................................................................................	47
7 Manage the product .....................................................................................................................................	49
Change the product connection type (Windows) ................................................................................................	50
Use HP Web Services applications (touchscreen models only) ..........................................................................	51
HP Device Toolbox (Windows) .............................................................................................................................	52
HP Utility for Mac OS X .........................................................................................................................................	54
Open the HP Utility ............................................................................................................................	54
HP Utility features .............................................................................................................................	54
Product security features ....................................................................................................................................	56
Set or change the product password ................................................................................................	56

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Lock the product ...............................................................................................................................	57
Economy settings ................................................................................................................................................	58
Print with EconoMode .......................................................................................................................	58
Configure the Sleep/Auto Off After setting ......................................................................................	58
A <Color> cartridge is low or <Color> cartridge is very low message displays on the product control panel ..	60
Enable or disable the Very Low settings ..........................................................................................	60
Replace the toner cartridge .................................................................................................................................	62
Replace the imaging drum ..................................................................................................................................	66
8 Solve problems ...........................................................................................................................................	71
Control panel help system (touchscreen models only) ......................................................................................	72
Restore the factory-set defaults ........................................................................................................................	73
Solve paper feed or jam problems ......................................................................................................................	74
The product does not pick up paper .................................................................................................	74
The product picks up multiple sheets of paper ................................................................................	74
Frequent or recurring paper jams .....................................................................................................	74
Prevent paper jams ...........................................................................................................................	75
Clear jams from the input tray ............................................................................................................................	76
Clear jams in the output bin ................................................................................................................................	78
Clear jams in the document feeder .....................................................................................................................	80
Improve print quality ...........................................................................................................................................	82
Print from a different software program .........................................................................................	82
Set the paper-type setting for the print job .....................................................................................	82
Check the paper-type setting (Windows) .......................................................................	82
Check the paper-type setting (Mac OS X) .......................................................................	83
Check the toner-cartridge status ......................................................................................................	83
Calibrate the product to align the colors ..........................................................................................	84
Print a cleaning page .........................................................................................................................	84
Perform additional print quality troubleshooting ............................................................................	85
Print the print quality page ............................................................................................	85
Interpret the print quality page ......................................................................................	85
Inspect the toner cartridge for damage ...........................................................................................	86
Check the paper and printing environment ......................................................................................	86
Use paper that meets HP specifications ........................................................................	86
Check the product environment .....................................................................................	87
Check the EconoMode settings .........................................................................................................	87
Adjust color settings (Windows) .......................................................................................................	87
Improve copy and scan quality ............................................................................................................................	89
Check the scanner glass for dirt and smudges .................................................................................	89
Check the paper settings ..................................................................................................................	89
Check the image adjustment settings ..............................................................................................	90

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Optimize for text or pictures .............................................................................................................	90
Edge-to-edge copying ......................................................................................................................	91
Clean the pickup rollers and separation pad in the document feeder .............................................	91
Improve fax image quality ..................................................................................................................................	93
Check the scanner glass for dirt or smudges ...................................................................................	93
Check the send-fax resolution setting .............................................................................................	93
Check the lightness/darkness setting ..............................................................................................	93
Check the Error Correction setting ....................................................................................................	94
Check the Fit-to-Page setting ...........................................................................................................	94
Clean the pickup rollers and separation pad in the document feeder .............................................	94
Send to a different fax machine .......................................................................................................	95
Check the sender's fax machine ........................................................................................................	95
Solve wired network problems ...........................................................................................................................	96
Poor physical connection ..................................................................................................................	96
The computer is using the incorrect IP address for the product ......................................................	96
The computer is unable to communicate with the product .............................................................	96
The product is using incorrect link and duplex settings for the network ........................................	97
New software programs might be causing compatibility problems ................................................	97
The computer or workstation might be set up incorrectly ..............................................................	97
The product is disabled, or other network settings are incorrect ...................................................	97
Solve wireless network problems .......................................................................................................................	98
Wireless connectivity checklist .........................................................................................................	98
The product does not print after the wireless configuration completes .........................................	99
The product does not print, and the computer has a third-party firewall installed .......................	99
The wireless connection does not work after moving the wireless router or product ...................	99
Cannot connect more computers to the wireless product ...............................................................	99
The wireless product loses communication when connected to a VPN ..........................................	99
The network does not appear in the wireless networks list ............................................................	99
The wireless network is not functioning ........................................................................................	100
Perform a wireless network diagnostic test ..................................................................................	100
Reduce interference on a wireless network ...................................................................................	100
Solve fax problems ............................................................................................................................................	102
Check the hardware setup ..............................................................................................................	102
Faxes are sending slowly ................................................................................................................	103
Fax quality is poor ...........................................................................................................................	104
Fax cuts off or prints on two pages ................................................................................................	104
9 Parts, supplies, and accessories ..................................................................................................................	105
Order parts, accessories, and supplies .............................................................................................................	106
Customer self-repair parts ................................................................................................................................	106
Accessories ........................................................................................................................................................	106

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Index ...........................................................................................................................................................

107

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1 Product introduction

●Product comparison

●Product views

●Control panel overview

Go to www.hp.com/support/ljMFPM176series or www.hp.com/support/ljMFPM177series for HP's allinclusive help for your product:

●Solve problems.

●Download software updates.

●Join support forums.

●Find warranty and regulatory information.

You can also go to www.hp.com/support for Worldwide support and other HP products.

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1

Product comparison

Paper handling	Tray 1 (150-sheet capacity)
	Standard output bin (50-sheet
	capacity)
	Manual duplex printing
Supported operating systems	Windows 8, 32-bit
	Windows XP, 32-bit
	Windows Vista, 32-bit and 64-bit
	Windows 7, 32-bit and 64-bit
	Windows 2003 Server, 32-bit and
	64-bit
	Windows 2008 Server, 32-bit and
	64-bit
	Mac OS X v10.6.8 and later
	Linux
Supported print drivers	The HP PCLmS print driver is
	included on the in-box CD as the
	default print driver.
Connectivity	Hi-Speed USB 2.0
	10/100/1000 Ethernet LAN
	connection
	Wireless network connection
Memory	128 MB RAM
Control-panel display	2-line LCD
	Color graphical touchscreen
Print	Prints up to 16 A4-size pages per
	minute (ppm) or 17 Letter-size
	ppm monochrome and 4 ppm color
Copy	Copy resolution is 300 dpi scan,
	600 dpi print
	Flatbed scanner supports page
	sizes up to 215.9 mm (8.5 in) wide
	and 297 mm (11.7 in) long
	Document feeder speed is 7.4 ppm
Scan	Scan resolution is 300 dpi, 600 dpi,
	or 1200 dpi
	Flatbed scanner supports page
	sizes up to 215.9 mm (8.5 in) wide
	and 297 mm (11.7 in) long

M176n	M177fw
CF547A	CZ165A

2 Chapter 1 Product introduction

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M176n	M177fw
CF547A	CZ165A

	Document feeder speed is 7.4 ppm
Fax	V.34 with two RJ-11 fax ports
	Approximately 500 pages of fax
	storage, with four days of power-
	fail recovery

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Product views

Product front view

2

7

1

OK

X

3

4

5

6

1Output bin

2Scanner

3Power on/off button

4Control panel

5Dust cover

6Input tray

7Document feeder

4 Chapter 1 Product introduction

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Product back view

	1
5	2
4	3

6

7

1Hi-Speed USB 2.0

2Ethernet port

3Power connection

4Rear door (provides access for clearing jams)

5Slot for cable-type security lock

6Fax "line in" port for attaching the fax phone line to the product

7Telephone "line out" port for attaching an extension phone, answering machine, or other devices

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Control panel overview

LCD control-panel layout (M176n model)

16

15

14 13 12

1 2

3

OK

4

X

5

11		10			9	8	7	6
1	Control panel display							Provides information about the product; use the menus on the display to establish
								product settings
2	Power On/Off button							Turns the product on or off
3	OK button							Acknowledges a setting or confirms an action to proceed
4	Arrow buttons							Navigates the menus and adjusts certain settings
5	Cancel	button						Cancels a print job whenever the attention light is blinking or exits the control panel
								menus
6	Copy Menu				button			Opens the copy settings menu
7	Lighter/Darker button							Controls the brightness or darkness of a copy
8	Number of Copies					button		Sets the number of copies for the current copy job
9	Back	button						Returns to the previous screen
10	Color copy				button			Starts a color copy job
11	Black and white copy							Starts a black and white copy job
	button
12	ePrint				button			Opens the Web Services menu
13	Rotate toner cartridges							Rotates the toner cartridge carousel
	button
14	Setup	button						Opens the Setup menu
15	Attention light							Indicates a problem with the product, view the display for a message
16	Ready light							Indicates that the product is ready or is processing a job

6 Chapter 1 Product introduction

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Touchscreen control-panel layout (M177fw model)

	1			2
	9			3
	8
	7				4
	6
				5
1	Touchscreen display		Provides access to the product features and indicates the current status of the product
2	Help button and light		Provides access to the control-panel help system
3	Power On/Off button		Turns the product on or off
4	Right arrow button and light		Moves the cursor to the right or moves the display to the next screen
			NOTE:	This button illuminates only when the current screen can use this feature.
5	Cancel button and light		Clears settings, cancels the current job, or exits the current screen
			NOTE:	This button illuminates only when the current screen can use this feature
6	Back button and light		Returns to the previous screen
			NOTE:	This button illuminates only when the current screen can use this feature.
7	Left arrow button and light		Moves the cursor to the left or moves the display to the previous screen
			NOTE:	This button illuminates only when the current screen can use this feature.
8	Home button and light		Provides access to the Home screen
9	Wireless light		Indicates the wireless network is enabled; the light blinks while the product is establishing a
			connection to the wireless network

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Control-panel Home screen

The Home screen provides access to the product features, and it indicates the product status.

NOTE: Depending on the product configuration, the features on the Home screen can vary. The layout might also be reversed for some languages.

1

2

3

4

5

6

10

7

			9	8
1	Web Services button	Provides quick access to HP Web Services features, including HP ePrint
		HP ePrint is a tool that prints documents by using any email enabled device to send them to
		the product’s email address.
2	Setup button	Provides access to the main menus
3	Wireless button	Provides access to the Wireless menu and wireless status information
		NOTE:	When you are connected to a wireless network, this icon changes to a set of signal
		strength bars.
		NOTE:	This button does not display when the product is connected to a wired network.
4	Network button	Provides access to network settings and information. From the network settings screen, you
		can print the Network Summary page.
		NOTE: This button displays only when the product is connected to a network.
5	Information button	Provides product status information. From the status summary screen, you can print the
		Configuration Report page.
6	Supplies button	Provides information about supplies status. From the supplies summary screen, you can
		print the Supplies Status page.

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7	Apps button	Provides access to the Apps menu to print directly from Web applications that you have
		downloaded from the HP Connected Web site at www.hpconnected.com
8	Product status	Indicates whether the product is ready or is processing a job
9	Fax button	Provides access to the fax features
10	Copy button	Provides access to the copy features

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10 Chapter 1 Product introduction

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2 Paper trays

●Supported paper sizes and types

●Load the input tray

Go to www.hp.com/support/ljMFPM176series or www.hp.com/support/ljMFPM177series for HP's allinclusive help for your product:

●Solve problems.

●Download software updates.

●Join support forums.

●Find warranty and regulatory information.

You can also go to www.hp.com/support for Worldwide support and other HP products.

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11

Supported paper sizes and types

●Supported paper sizes

●Supported paper types

Supported paper sizes

NOTE: To obtain the best results, select the correct paper size and type in the print driver before printing.

Size	Dimensions
Letter	216 x 279 mm (8.5 x 11 in)
Legal	216 x 356 mm (8.5 x 14 in)
Executive	184 x 267 mm (7.3 x 10.5 in)
Oficio 8.5 x 13	216 x 330 mm (8.5 x 13 in)
4x6	102 x 152 mm (4 x 6 in)
5x8	127.0 x 203.2 mm (5.0 x 8.0 in)
A4	210 x 297 mm (8.3 x 11.7 in)
A5	148 x 210 mm (5.8 x 8.3 in)
A6	105 x 148 mm (4.1 x 5.8 in)
B5 (JIS)	182 x 257 mm (7.2 x 10.1 in)
10x15cm	100 x 150 mm (3.9 x 5.9 in)
16K	184 x 260 mm (7.2 x 10.3 in)
16K	195 x 270 mm (7.7 x 10.6 in)
16K	197 x 273 mm (7.8 x 10.8 in)
Japanese Postcard	100 x 148 mm (3.9 x 5.8 in)
Postcard (JIS)
Double Japanese Postcard Rotated	200 x 148 mm (7.9 x 5.8 in)
D Postcard (JIS)
Envelope #10	105 x 241 mm (4.1 x 9.5 in)
Envelope Monarch	98 x 191 mm (3.9 x 7.5 in)
Envelope B5	176 x 250 mm (6.9 x 9.8 in)
Envelope C5	162 x 229 mm (6.4 x 9 in)
Envelope DL	110 x 220 mm (4.3 x 8.7 in)
Custom	76 x 127 mm to 216 x 356 mm (3.0 x 5.0 in to 8.5 x 14 in)

12 Chapter 2 Paper trays

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Supported paper types

The product supports the following paper types:

NOTE: To obtain the best results, select the correct paper size and type in the print driver before printing.

●Plain

●Labels

●Letterhead

●Envelope

●Preprinted

●Prepunched

●Colored

●Bond

●Recycled

●Rough

●HP EcoSMART Lite

●HP LaserJet 90g

●HP Color Laser Matte 105g

●HP Premium Choice Matte 120g

●HP Brochure Matte 150g

●HP Cover Matte 200g

●HP Matte Photo 200g

●HP Premium Presentation Glossy 120g

●HP Brochure Glossy 150g

●HP Tri-fold Brochure Glossy 150g

●HP Brochure Glossy 200g

●HP Brochure Glossy 200g (faster printing)

●HP Brochure Glossy 200g (higher gloss)

●Light 60–74g

●Intermediate 85-95g

●Midweight 96–110g

●Heavy 111–130g

●Extra Heavy 131–175g

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●Mid-Weight Glossy 96-110g

●Heavy Glossy 111-130g

●Extra Heavy Glossy 131-175g

●Card Glossy 176-220g

●Color Laser Transparency

●Heavy Envelope

●Heavy Rough

●HP Tough Paper

14 Chapter 2 Paper trays

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Load the input tray

NOTE: The input tray has a maximum capacity of 150 sheets.

1.Remove the dust cover from the tray.

2.Load the paper into the tray. Make sure that the

paper fits under the tabs and below the maximum-height indicators.

NOTE: For information about the paper orientation for different types of paper, see Table 2-1 Input tray paper orientation on page 16.

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3.Adjust the paper guides so that they lightly touch

the paper stack but do not bend the paper.

4.Reinstall the dust cover on the tray.

Table 2-1 Input tray paper orientation

Paper type	Duplex mode	Paper size	Image orientation	How to load paper
Preprinted or letterhead	1-sided printing	Any compatible paper	Portrait	Face-up
		size		Top edge leading into the product

16 Chapter 2 Paper trays

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Table 2-1 Input tray paper orientation (continued)

Paper type	Duplex mode	Paper size	Image orientation	How to load paper
	2-sided printing	Any compatible paper	Portrait	Face-down
		size		Top edge leading into the product

Prepunched	1- or 2-sided printing	Any compatible paper	Portrait	Face-up
		size		Holes toward the left of the product

Envelopes	1-sided printing	Any compatible	Short edge of the
		envelope size	envelope feeding into
			the product

Face-up

Top edge toward the right of the tray, postage end entering the product last

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18 Chapter 2 Paper trays

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3 Print

●Print tasks (Windows)

●Print tasks (Mac OS X)

●Web-based printing

●Set up HP Wireless Direct Printing (touchscreen models only)

Go to www.hp.com/support/ljMFPM176series or www.hp.com/support/ljMFPM177series for HP's allinclusive help for your product:

●Solve problems.

●Download software updates.

●Join support forums.

●Find warranty and regulatory information.

You can also go to www.hp.com/support for Worldwide support and other HP products.

ENWW

19

Print tasks (Windows)

●How to print (Windows)

●Manually print on both sides (Windows)

●Print multiple pages per sheet (Windows)

●Select the paper type (Windows)

●Additional printing information

How to print (Windows)

The following procedure describes the basic printing process for Windows.

1.From the software program, select the Print option.

2.Select the product from the list of printers, and then click or tap the Properties or Preferences button to open the print driver.

NOTE: The name of the button varies for different software programs.

3.Click or tap the tabs in the print driver to configure the available options.

4.Click or tap the OK button to return to the Print dialog box. Select the number of copies to print from this screen.

5.Click or tap the OK button to print the job.

Manually print on both sides (Windows)

1.From the software program, select the Print option.

2.Select the product from the list of printers, and then click or tap the Properties or Preferences button to open the print driver.

NOTE: The name of the button varies for different software programs.

20 Chapter 3 Print

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