Hp JETDIRECT J7961G, JETDIRECT J7997G, JETDIRECT J7988G, JETDIRECT J7993E, JETDIRECT J8003E Administrator's Guide

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Hp JETDIRECT J7961G, JETDIRECT J7997G, JETDIRECT J7988G, JETDIRECT J7993E, JETDIRECT J8003E Administrator's Guide

HP Jetdirect Print Servers

Administrator's Guide

HP Jetdirect Firmware V.36

J7961G (635n)

J7997G (630n)

J7988G (en1700)

J7993E (embedded)

J8003E (embedded)

J8004E (embedded)

J8005E (embedded)

HP Jetdirect Print Servers

Administrator's Guide (Firmware V.36)

© 2007 Copyright Hewlett-Packard

Development Company, L.P.

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained in this document is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Edition 7, 5/2007

Trademark Credits

Microsoft®, MS-DOS®, Windows®, Vista™ are U.S. registered trademarks of Microsoft Corporation. NetWare® and Novell® are registered trademarks of Novell Corporation. IBM® is a registered trademark of International Business Machines Corp. Ethernet is a registered trademark of Xerox Corporation. PostScript is a trademark of Adobe Systems, Incorporated. UNIX® is a registered trademark of the Open Group.

Table of contents

1 Introducing the HP Jetdirect Print Server

 

Supported Print Servers .......................................................................................................................

1

Supported Network Protocols ...............................................................................................................

2

Security Protocols ................................................................................................................................

4

SNMP (IP and IPX) ..............................................................................................................

4

HTTPS .................................................................................................................................

4

Authentication ......................................................................................................................

4

EAP/802.1X Server-Based Authentication ..........................................................

4

IPsec/Firewall ......................................................................................................................

5

Supplied Manuals .................................................................................................................................

5

HP Support ...........................................................................................................................................

5

HP Online Support ...............................................................................................................

5

Firmware Upgrades .............................................................................................................

5

Firmware Installation Tools .................................................................................

6

HP Support By Phone ..........................................................................................................

6

Product Registration .............................................................................................................................

6

Product Accessibility ............................................................................................................................

7

2 HP Software Solutions Summary

 

HP Install Network Printer Wizard (Windows) ....................................................................................

10

Requirements ....................................................................................................................

10

HP Jetdirect Printer Installer for UNIX ................................................................................................

10

HP Web Jetadmin ..............................................................................................................................

11

System Requirements .......................................................................................................

11

Installing HP Web Jetadmin ...............................................................................................

11

Verifying Installation and Providing Access ......................................................

11

Configuring and Modifying a Device ..................................................................................

11

Removing HP Web Jetadmin Software .............................................................................

12

Internet Printer Connection Software .................................................................................................

12

HP-Supplied Software .......................................................................................................

12

HP Software System Requirements ..................................................................

12

HP Software Supported Proxies .......................................................................

13

Microsoft Supplied Software ..............................................................................................

13

Windows 2000/XP/Server 2003 Integrated Software ........................................

13

Novell Supplied Software ...................................................................................................

13

Mac OS Network Installation ..............................................................................................................

14

3 TCP/IP Configuration

 

IPv6 Configuration ..............................................................................................................................

17

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iii

IPv6 Address Introduction ..................................................................................................

17

IPv6 Address Configuration ...............................................................................................

18

Link-Local Address ............................................................................................

18

Stateless Addresses .........................................................................................

18

Stateful Addresses ............................................................................................

19

Using DNS ........................................................................................................

19

Tools and Utilities ..............................................................................................

20

IPv4 Configuration ..............................................................................................................................

20

Server-Based and Manual TCP/IP Configuration (IPv4) ...................................................

20

Default IP Address (IPv4) ..................................................................................................

21

Default IP Address Will Not Be Assigned ..........................................................

21

Default IP Address Will Be Assigned ................................................................

21

Default IPv4 Address Configuration Options .....................................................

22

Default IPv4 Behavior .......................................................................................

23

TCP/IP Configuration Tools ..............................................................................

23

Using BOOTP/TFTP (IPv4) ...............................................................................................

24

Why Use BOOTP/TFTP? ..................................................................................

24

BOOTP/TFTP on UNIX .....................................................................................

25

Using DHCP (IPv4) ............................................................................................................

36

UNIX Systems ...................................................................................................

36

Windows Systems .............................................................................................

37

To Discontinue DHCP Configuration .................................................................

38

Using RARP (IPv4) ............................................................................................................

39

Using the arp and ping Commands (IPv4) .........................................................................

40

Using Telnet (IPv4) ............................................................................................................

41

Creating a Telnet Connection ...........................................................................

41

A Typical Telnet Session ...................................................................................

42

User Interface Options ......................................................................................

43

Using Telnet to Erase the Existing IP Settings ..................................................

58

Moving to Another Network (IPv4) .....................................................................................

59

Using the Embedded Web Server ......................................................................................................

59

Using the Printer Control Panel ..........................................................................................................

59

4 Embedded Web Server (V.36.xx)

 

Requirements .....................................................................................................................................

62

Compatible Web Browsers ................................................................................................

62

Browser Exceptions ..........................................................................................

62

Supported HP Web Jetadmin Version ...............................................................................

62

Viewing the Embedded Web Server ..................................................................................................

62

Operating Notes .................................................................................................................

64

HP Jetdirect Home Tab ......................................................................................................................

64

Device Tabs .......................................................................................................................

65

Networking Tab ..................................................................................................................................

65

Sending Product Information to HP ...................................................................................

66

TCP/IP Settings .................................................................................................................

67

Summary ...........................................................................................................

67

Network Identification ........................................................................................

68

TCP/IP(v4) ........................................................................................................

69

TCP/IP(v6) ........................................................................................................

70

Config Precedence ............................................................................................

71

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Advanced ..........................................................................................................

72

Network Settings ................................................................................................................

73

IPX/SPX ............................................................................................................

74

AppleTalk ..........................................................................................................

75

DLC/LLC ..........................................................................................................

76

SNMP ................................................................................................................

76

Other Settings ....................................................................................................................

77

Misc. Settings ....................................................................................................

77

Firmware Upgrade ...........................................................................................

80

LPD Queues .....................................................................................................

80

USB Settings .....................................................................................................

82

Support Info .......................................................................................................

83

Refresh Rate .....................................................................................................

83

Privacy Settings .................................................................................................................

83

Select Language ................................................................................................................

84

Security: Settings ...............................................................................................................

84

Status ................................................................................................................

84

Wizard ...............................................................................................................

84

Restore Defaults ..............................................................................................

86

Authorization ......................................................................................................................

86

Admin. Account ................................................................................................

86

Certificates .......................................................................................................

87

Configuring Certificates .....................................................................................

88

Access Control ..................................................................................................

90

Mgmt. Protocols .................................................................................................................

91

Web Mgmt. ........................................................................................................

91

SNMP ................................................................................................................

92

SNMP v3 ...........................................................................................................

92

Other .................................................................................................................

92

802.1X Authentication ........................................................................................................

93

IPsec/Firewall ....................................................................................................................

95

Network Statistics ..............................................................................................................

95

Protocol Info .......................................................................................................................

95

Configuration Page ............................................................................................................

95

Other Links .........................................................................................................................................

95

? (Help) ..............................................................................................................................

95

Support .............................................................................................................................

95

5 IPsec/Firewall Configuration (V.36.xx)

 

Default Rule Example .......................................................................................................................

100

IPsec Security Associations (SA) .....................................................................................................

100

HP Jetdirect IPsec/Firewall Wizard ..................................................................................................

101

Limitations to Rules, Templates and Services .................................................................

101

Step 1: Specify Address Template ..................................................................................

102

Create Address Template ...............................................................................

103

Step 2: Specify Service Template ....................................................................................

103

Create Service Template ................................................................................

103

Manage Services ............................................................................................

104

Manage Custom Services ...............................................................................

104

Step 3: Specify Action ......................................................................................................

105

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v

Specify IPsec/Firewall Template .....................................................................

106

Create IPsec Template ...................................................................

106

IPsec Protocols (Manual Keys) ......................................................

111

Rule Summary .................................................................................................................

112

Configuring Windows Systems .........................................................................................................

112

6 Security Features (V.36.xx)

 

Using Security Features ...................................................................................................................

116

7 Troubleshooting the HP Jetdirect Print Server

 

Resetting to Factory Defaults ...........................................................................................................

118

Example: Cold Reset Using the Service Menu ................................................................

119

To Disable a Jetdirect Embedded Print Server (V.36.xx) .................................................................

120

General Troubleshooting ..................................................................................................................

121

Troubleshooting Chart - Assessing the Problem .............................................................

121

Procedure 1: Verifying that the Printer is On and Online .................................................

122

Procedure 2: Printing an HP Jetdirect Configuration Page ..............................................

122

Procedure 3: Resolving Printer Display Error Messages .................................................

123

Procedure 4: Resolving Printer Communication Problems with the Network ..................

124

8 HP Jetdirect Configuration Pages

 

HP Jetdirect Configuration Page ......................................................................................................

128

Status Field Error Messages ...........................................................................................

128

Configuration Page Format ..............................................................................................

128

Configuration Page Messages .........................................................................................

129

HP Jetdirect Configuration/General Information .............................................

129

Security Settings .............................................................................................

131

Network Statistics ............................................................................................

133

TCP/IP Protocol Information ...........................................................................

133

IPv4 Section ...................................................................................

134

IPv6 Section ...................................................................................

136

IPX/SPX Protocol Information .........................................................................

137

Novell/NetWare Parameters ...........................................................................

137

AppleTalk Protocol Information .......................................................................

138

DLC/LLC Protocol Information ........................................................................

139

Error Messages ...............................................................................................................

139

HP Jetdirect Security Page ..............................................................................................................

146

Security Settings ..............................................................................................................

147

IPsec Error Log ................................................................................................................

149

Local IP Addresses ..........................................................................................................

149

IPsec Stats .......................................................................................................................

149

IKE Stats ..........................................................................................................................

150

IPsec Rules ......................................................................................................................

150

IPsec SA Table ................................................................................................................

150

Available Network Services .............................................................................................

151

Appendix A LPD Printing

 

About LPD ........................................................................................................................................

154

Requirements for Configuring LPD ..................................................................................................

154

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LPD Setup Overview ........................................................................................................................

155

Step 1. Setting Up IP Parameters ....................................................................................

155

Step 2. Setting Up Print Queues ......................................................................................

155

Step 3. Printing a Test File ..............................................................................................

156

LPD on UNIX Systems ....................................................................................................

156

Configuring Print Queues for BSD-based Systems ........................................

156

Configuring Print Queues Using SAM (HP-UX systems) ................................

157

Printing a Test File ..........................................................................................

158

LPD on Windows 2000/Server 2003 Systems .................................................................

159

Installing TCP/IP Software ..............................................................................

159

Configuring a Network Printer for Windows 2000/Server 2003 Systems ........

160

Verifying the Configuration ..............................................................................

161

Printing from Windows Clients .........................................................................................

161

LPD on Windows XP Systems .........................................................................................................

161

Adding Windows Optional Networking Components .......................................................

161

Configuring a Network LPD Printer ..................................................................................

162

Adding a New LPD Printer ..............................................................................

162

Creating an LPR Port for an Installed Printer ..................................................

162

Appendix B FTP Printing

 

Requirements ...................................................................................................................................

165

Print Files .........................................................................................................................................

165

Using FTP Printing ...........................................................................................................................

165

FTP Connections .............................................................................................................

165

Control Connection .........................................................................................

165

Data Connection .............................................................................................

166

FTP Login ........................................................................................................................

166

Ending the FTP Session ..................................................................................................

167

Commands ......................................................................................................................

167

Example of an FTP Session .............................................................................................................

168

Appendix C HP Jetdirect Control Panel Menus (V.36.xx)

 

Jetdirect Menus for Graphical Control Panels ..................................................................................

170

Jetdirect EIO Menus for Classic Control Panels ..............................................................................

178

Appendix D Open Source Licensing Statements

 

gSOAP .............................................................................................................................................

181

OpenSSL ..........................................................................................................................................

182

OpenSSL License ............................................................................................................

182

Original SSLeay License .................................................................................................

182

Index .................................................................................................................................................................

185

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1Introducing the HP Jetdirect Print Server

HP Jetdirect print servers allow you to connect printers and other devices directly to a network. By attaching a device directly to a network, you can install it in a convenient location and share it with multiple users. In addition, a network connection allows data transfers to or from the device at network speeds.

HP Jetdirect embedded print servers are integrated with a supported printer or multifunction peripheral (MFP). Because they are built directly into the printer's mother board, the print server cannot be independently purchased or replaced. However, depending on the printer (or MFP), they are assigned an HP part number for compatibility and identification purposes.

HP Jetdirect EIO internal print servers are modular I/O cards installed in HP printers (or MFPs) that have a compatible enhanced input/output (EIO) slot.

HP Jetdirect external print servers connect printers (or MFPs) to the network by adapting a printer's input/output connector, such as a USB port, to the network.

NOTE: Unless otherwise specified, the term print server in this manual refers to an HP Jetdirect print server and not a separate computer running print server software.

Supported Print Servers

The features and capabilities of HP Jetdirect print servers depend on the print server's product model and its operating firmware version. This manual describes features and capabilities for the product models listed in the following table.

Table 1-1 Supported Products

Model

Product Number

Printer Connect

Network Connect

Network

Firmware

 

 

 

 

Protocols and

Version4

 

 

 

 

Features1

 

635n

J7961G

EIO

10/100/1000T

Full (includes

V.36.xx.nn

 

 

 

 

IPsec)

 

 

 

 

 

 

 

630n

J7997G

EIO

10/100/1000T

Full

V.36.xx.nn

 

 

 

 

 

 

en1700

J7988G

USB 2.0

10/100–TX

Value

V.36.xx.nn

 

 

 

 

 

 

Not Applicable

J7993E

Embedded

10/100-TX or

Full

V.36.xx.nn

 

 

 

10/100/1000T2

 

 

Not Applicable

J8003E

Embedded

10/100-TX or

Full

V.36.xx.nn

 

 

 

10/100/1000T2

 

 

ENWW

Supported Print Servers 1

Table 1-1 Supported Products (continued)

Model

Product Number

Printer Connect

Network Connect

Network

Firmware

 

 

 

 

Protocols and

Version4

 

 

 

 

Features1

 

Not Applicable

J8004E

Embedded

10/100-TX or

Full

V.36.xx.nn

 

 

 

10/100/1000T2

 

 

Not Applicable

J8005E

Embedded

10/100-TX or

Full

V.36.xx.nn

 

 

 

10/100/1000T2

 

 

1Full-featured support includes TCP/IP (IPv 4 and IPv 6), IPX/SPX, AppleTalk (EtherTalk), DLC/LLC, and advanced security features. Value-featured support includes TCP/IP (IPv 4 and IPv 6) only, with limited printing, management and security features. See Table 1-2 Supported Network Protocols on page 2. HP Jetdirect print server support for IPsec (Internet Protocol security) depends on the print server and the printer/MFP in which it is installed.

2HP embedded Jetdirect print server support for 1000T (Gigabit) depends on both the print server and the printer/MFP in which it is installed.

4 xx represents a release number. If nn appears, it is an encoded value for HP support use only.

The HP Jetdirect print server product number and installed firmware version can be identified using various methods, including the HP Jetdirect configuration page (see HP Jetdirect Configuration Pages on page 127), Telnet (see TCP/IP Configuration on page 17), embedded Web server (see Embedded Web Server (V.36.xx) on page 61), and network management applications. For firmware updates, see “Firmware Upgrades on page 5”.

Supported Network Protocols

The supported network protocols, and popular network printing environments that use those protocols, are listed below.

Table 1-2 Supported Network Protocols

Supported Network

Network Printing Environments1

Product Support

Protocols

 

 

 

 

 

TCP/IPv4

(Direct Mode printing) Microsoft Windows 2000, XP (32and

J7961G (635n)

 

64-bit), Server 2003, Vista

J7997G (630n)

 

Microsoft Terminal Server and Citrix MetaFrame

 

J7988G (en1700)3

 

environments2

 

Novell NetWare2 5, 6.x

J7993E

 

UNIX and Linux, including: Hewlett-Packard HP-UX, Sun

J8003E

 

Microsystems Solaris (SPARCsystems only), IBM AIX2, HP

J8004E

 

MPE-iX2, RedHat Linux2, SuSE Linux2

 

LPR/LPD (Line Printer Daemon, RFC 1179–compliant)

J8005E

 

systems2

 

 

IPP (Internet Printing Protocol)

 

 

FTP (File Transfer Protocol) printing

 

 

 

 

TCP/IPv6

(Direct Mode printing) Microsoft Windows XP (32and 64-bit).

J7961G (635n)

 

Server 2003, Vista. (Requires HP IPv6/IPv4 port monitor

J7997G (630n)

 

software running on the system.)

 

LPR/LPD (Line Printer Daemon, RFC 1179–compliant)

J7988G (en1700)3

 

systems with IPv6 client support.

J7993E

 

 

 

 

 

2 Chapter 1 Introducing the HP Jetdirect Print Server

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Table 1-2 Supported Network Protocols (continued)

Supported Network

Network Printing Environments1

Product Support

Protocols

 

 

 

 

 

 

IPP (Internet Printing Protocol) systems with IPv6 client

J8003E

 

support.

J8004E

 

FTP (File Transfer Protocol) printing

 

J8005E

 

 

 

 

 

IPX/SPX and compatible

Novell NetWare2

J7961G (635n)

 

(Direct Mode printing) Microsoft Windows 2000 and XP (32-bit

J7997G (630n)

 

only).

J7993E

 

 

 

 

J8003E

 

 

J8004E

 

 

J8005E

 

 

 

AppleTalk

Apple Mac OS

J7961G (635n)

(EtherTalk only)

 

J7997G (630n)

 

 

J7993E

 

 

J8003E

 

 

J8004E

 

 

J8005E

 

 

 

DLC/LLC

DLC/LLC protocols are provided for legacy systems that may

J7961G (635n)

 

require support.2

J7997G (630n)

 

 

 

 

J7993E

J8003E

J8004E

J8005E

1Refer to the current HP Jetdirect product data sheets for additional network systems and versions. For operation with other network environments, consult your system vendor or authorized HP dealer.

2Contact your network system vendor for software, documentation, and support.

3HP Jetdirect J7988G (en1700) external print server is a value-featured product that supports TCP/IP networks only. In addition, selected TCP/IP printing environments are not supported, such as UNIX systems and IPP printing.

If not supplied with this product, HP network setup and management software for supported systems may be obtained from HP support at:

http://www.hp.com/support/net_printing

For software to set up network printing on other systems, contact your system vendor.

ENWW

Supported Network Protocols 3

Security Protocols

SNMP (IP and IPX)

SNMP (Simple Network Management Protocol) is used by network management applications for device management. HP Jetdirect print servers support access to SNMP and standard MIB-II (Management Information Base) objects on IPv4, IPv6 and IPX networks.

Full-featured HP Jetdirect print servers support an SNMP v1/v2c agent, and an SNMP v3 agent for enhanced security.

Value-featured print servers, such as HP Jetdirect en1700, support an SNMP v1/v2c agent only.

HTTPS

Both full-featured and value-featured HP Jetdirect print servers support Secure Hyper Text Transfer Protocol (HTTPS) for secure, encrypted management communications between the embedded Web server and your Web browser.

Authentication

EAP/802.1X Server-Based Authentication

As a network client, HP Jetdirect full-featured print servers support network access using the Extensible Authentication Protocol (EAP) on an IEEE 802.1X network. The IEEE 802.1X standard provides a portbased authentication protocol where a network port can allow or block access depending on client authentication results.

When using an 802.1X connection, the print server supports Extensible Authentication Protocol (EAP) with an authentication server, such as a RADIUS (Remote Authentication Dial In User Service, RFC 2138) server.

Full-featured HP Jetdirect print servers support the following EAP/802.1X methods:

PEAP (Protected Extensible Authentication Protocol). PEAP is a mutual authentication protocol that uses digital certificates for network server authentication and passwords for client authentication. For additional security, the authentication exchanges are encapsulated within TLS (Transport Layer Security). Dynamic encryption keys are used for secure communications.

EAP-TLS (EAP using Transport Layer Security, RFC 2716). EAP-TLS is a mutual authentication protocol based on X.509v3–compliant digital certificates for authentication of both the client and the network authentication server. Dynamic encryption keys are used for secure communications.

The network infrastructure device that connects the print server to the network (such as a network switch) must also support the EAP/802.1X method used. In cooperation with the authentication server, the infrastructure device can control the degree of network access and services available to the print server client.

To configure the print server for EAP/802.1X authentication, you must access the embedded Web server through your Web browser. For more information, see Embedded Web Server (V.36.xx)

on page 61.

4 Chapter 1 Introducing the HP Jetdirect Print Server

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IPsec/Firewall

For full-featured print servers, IPsec/Firewall features provide network-layer security on both IPv4 and IPv6 networks. A Firewall provides simple control of IP traffic; it is either permitted access or discarded. Internet Protocol security (IPsec, RFC 2401) provides additional protection through authentication and encryption protocols.

Value-featured print servers, such as HP Jetdirect en1700 do not support these features.

IPsec and Firewall capabilities depend on the HP Jetdirect print server product and the printer/MFP in which it is installed.

Full-featured print servers and printers/MFPs that support IPsec may control IP traffic using both Firewall and IPsec protection.

Full-featured print servers and printers/MFPs that do not support IPsec may control IP traffic using Firewall protection only.

To help you configure the print server for IPsec/Firewall operation, a browser-based wizard is provided that is accessed through the embedded Web server. For more information, see IPsec/Firewall Configuration (V.36.xx) on page 97.

Supplied Manuals

The manuals listed below provide information on your HP Jetdirect print server.

Start or Use guides, or equivalent printer documentation (shipped with printers that have factoryinstalled HP Jetdirect print servers).

This manual, the HP Jetdirect Print Server Administrator's Guide for the applicable HP Jetdirect product models.

HP Support

HP Online Support

Click your way to a quick solution! The HP Web site:

http://www.hp.com/support/net_printing

is a great place to start for answers to questions about your HP Jetdirect print server—24 hours a day, 7 days a week.

Firmware Upgrades

Full-featured HP Jetdirect print servers support firmware upgrades to allow installation of new or enhanced features. Firmware upgrade files may be downloaded and installed on the print server over your network. If available for your print server model, firmware upgrade files may be obtained from Hewlett-Packard at:

http://www.hp.com/go/webjetadmin_firmware

ENWW

Supplied Manuals 5

Firmware Installation Tools

Firmware upgrades for supported HP Jetdirect print servers may be installed over a network using one of the following firmware installation tools:

HP Jetdirect Download Manager (Windows). HP Jetdirect Download Manager can be downloaded from HP online support at:

http://www.hp.com/go/dlm_sw

HP Web Jetadmin may be used on supported systems. For more information on HP Web Jetadmin, visit:

http://www.hp.com/go/webjetadmin

The embedded Web server resident on the print server provides a firmware upgrade feature using your Web browser. For more information see Embedded Web Server (V.36.xx) on page 61.

FTP (File Transfer Protocol) may be used to transfer a firmware upgrade image file to the print server. To start an FTP session, use the device IP address or host name. If a password is set, it must be entered to log into the device. After user login, typical FTP commands to upgrade the device are illustrated below:

ftp> bin ftp> hash

ftp> cd /download

ftp> put <firmware image filename> ftp>##################

##################...

ftp> bye

where <firmware image filename> specifies the full path name. Be sure that the download is complete before exiting the session.

HP Support By Phone

Highly trained technicians are ready to take your call. For the most recent HP support telephone numbers and available services worldwide, visit:

http://www.hp.com/support

NOTE: For toll-free support in the USA and Canada, call 1-800-HPINVENT or 1-800-474-6836.

NOTE: Telephone fees are the responsibility of the caller. Rates may vary. Contact your local telephone company for current rates.

Product Registration

To register your HP Jetdirect print server, use the following HP Web page:

http://www.hp.com/go/jetdirect_register

6 Chapter 1 Introducing the HP Jetdirect Print Server

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Product Accessibility

For information on HP's commitment to accessibility of HP Jetdirect print server products:

Visit the HP Web site at: http://www.hp.com/accessibility

Send email to: accessibility@hp.com

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Product Accessibility 7

8 Chapter 1 Introducing the HP Jetdirect Print Server

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2 HP Software Solutions Summary

HP provides a variety of software solutions to set up or manage your HP Jetdirect-connected network devices. See Table 2-1 Software Solutions on page 9 to help you determine which software is best for you.

NOTE: For more information on these and other solutions, visit HP online support at:

http://www.hp.com/support/net_printing

Table 2-1 Software Solutions

Operating Environment

Function

Remarks

 

 

 

HP Install Network Printer Wizard (Windows) on page 10

Windows 2000, XP, Server 2003

For TCP/IP direct-mode printing.

TCP/IPv4 and TCP/IPv6

HP Jetdirect print servers: Wizard version 5.0 (or later) is required for IPv6 printing on supported systems (Windows XP and Server 2003), Version 5.0 supports printer discovery through IPv4 protocols only.

Once the printer is connected to your network, allows you to install (or add) a single network printer on your system for direct-mode (peer-to- peer) printing. For a network server, you can share the printer for client-server (shared) printing.

Simple printer setup and installation.

Installable version that runs from your hard disk is available for download from HP's Website.

NOTE: Printer software drivers are not included and must be obtained separately.

HP Jetdirect Printer Installer for UNIX on page 10

HP-UX 10.x-10.20, 11.x

Fast and easy installation of HP Jetdirect-

Installable version that runs

Solaris 2.6, 7, 8 (SPARCsystems

connected printers on an IPv4 network.

from your hard disk is available

 

for download from HP's

only)

 

Website.

TCP/IPv4

 

 

 

 

 

HP Web Jetadmin on page 11

 

 

 

 

 

(See the HP Website for supported

Remote installation, configuration, and

HP's preferred solution for

system updates.)

management of HP Jetdirect-connected print

ongoing management and

Windows 2000, XP Professional,

servers, non-HP printers that support the

installation of multiple printers

standard MIBs, and printers with embedded

anywhere on your intranet

Server 2003

Web servers.

Browser-based management

HP-UX1

Alerts and consumables management.

 

Solaris1

Remote firmware upgrades for HP Jetdirect

 

Fedora Core and SuSE Linux

print servers.

 

 

 

NetWare1

Asset tracking and utilization analysis.

 

 

 

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Table 2-1 Software Solutions (continued)

Operating Environment

Function

Remarks

 

 

 

TCP/IPv4, IPX/SPX

Internet Printer Connection Software on page 12

Windows 2000 (Intel-based)

TCP/IPv4

NOTE: Microsoft Internet Printing software is also integrated with Windows 2000, XP, Server 2003.

Printing through the Internet to Internet Printing Protocol (IPP)-enabled HP Jetdirect-connected printers.

Allows economical distribution of high-quality hardcopy documents over the Internet, replacing fax, mail, and overnight services

Requires HP Jetdirect print server (firmware version x.20.00 or later)

1 Supports queue creation and peripheral management from HP Web Jetadmin hosted on a supported system.

HP Install Network Printer Wizard (Windows)

The HP Install Network Printer Wizard is a utility for printer discovery, setup and installation on a TCP/ IP network. On Windows XP and 2003 Server systems, Version 5.0 also supports printing on an IPv6 network, but printer discovery is limited to IPv4 protocols. Version 6.0 supports printer discovery on an IPv6 network.

For wireless print servers, the wizard includes modules that allow you to first configure wireless settings on the print server so that it can connect to your network.

Once your printers have a network connection (either through a cabled/wired connection or a wireless connection), the wizard installs the printer on your systems or servers that will send print jobs directly to the printer. This is called “direct-mode”, or “peer-to-peer” printing.

If your system is a server, you can share the printer so that network clients can use the printer through the server, also known as “client-server” printing.

A version that runs from your system disk can be downloaded from HP online support at:

http://www.hp.com/go/inpw_sw

Requirements

Microsoft Windows XP, Windows 2000, Server 2003, Vista on TCP/IP networks

The proper printer software (printer driver) to use with your printer and operating system

Printer connection to the network through an HP Jetdirect print server

HP Jetdirect Printer Installer for UNIX

The HP Jetdirect Printer Installer for UNIX contains support for HP-UX and Solaris systems. The software installs, configures and provides diagnostics capabilities for HP printers connected to TCP/ IPv4 networks using full-featured HP Jetdirect print servers.

The software may be downloaded from HP online support at:

http://www.hp.com/support/net_printing

For system requirements and installation information, see the documentation provided with the software.

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HP Web Jetadmin

HP Web Jetadmin is an enterprise management tool that allows you to remotely install, configure and manage a wide variety of HP and non-HP network printing devices simply through a standard Web browser. HP Web Jetadmin can be used to proactively manage both individual or groups of devices.

While HP Web Jetadmin supports devices that contain Standard Printer MIB (Management Information Base) objects for common management, it is well-integrated with HP Jetdirect print servers and HP printers to provide enhanced management features.

To use HP Web Jetadmin, see the online help and documentation supplied with the software.

System Requirements

HP Web Jetadmin software runs on Microsoft Windows 2000, Windows XP Professional, Windows Server 2003, and selected Linux (Fedora Core and SuSE Linux) systems. For information on supported operating systems, clients, and compatible browser versions, visit HP online support at http://www.hp.com/go/webjetadmin.

NOTE: When installed on a supported host server, HP Web Jetadmin can be accessed from any client through a compatible Web browser by browsing to the HP Web Jetadmin host. This allows printer installation and management on Novell NetWare and other networks.

Installing HP Web Jetadmin

Before installing the HP Web Jetadmin software, you must have administrator or root privileges on the local system:

1.Download the installation files from HP online support at http://www.hp.com/go/webjetadmin.

2.Follow the instructions on the screen to install the HP Web Jetadmin software.

NOTE: Installation instructions are also contained in the HP Web Jetadmin install file.

Verifying Installation and Providing Access

Verify that the HP Web Jetadmin software is correctly installed by navigating to it with your browser as shown in the following example:

http://systemname.domain:port/

where systemname.domain is the host name of your Web server and port is the port number assigned during installation. By default, the port number is 8000.

Provide users access to HP Web Jetadmin software by adding a link to your Web server's home page that is addressed to HP Web Jetadmin's URL. For example:

http://systemname.domain:port/

Configuring and Modifying a Device

Using your browser, navigate to HP Web Jetadmin's URL. For example:

http://systemname.domain:port/

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HP Web Jetadmin 11

NOTE: In place of systemname.domain, the IPv4 address of the host computer on which HP Web Jetadmin is installed can be used.

Follow the instructions on the appropriate home page to find and manage your printer.

Removing HP Web Jetadmin Software

To remove HP Web Jetadmin software from your Web server, use the uninstall program provided with the software package.

Internet Printer Connection Software

(For full-featured print servers only) HP Jetdirect print servers support the Internet Printing Protocol (IPP and Secure IPP).

Using the appropriate software on your system, you can create an IPP print path from your system to a supported HP Jetdirect-connected printer over the Internet.

NOTE: Security features available in IPP printing software are currently limited. For incoming print path requests, the network administrator must configure the network firewall to accept incoming IPP requests. In addition, secure IPP connections over HTTPS (Secure HTTP) is supported.

Features and benefits provided by Internet printing include:

High-quality, time-sensitive documents can be printed remotely, in full-color or black-and-white

Documents can be printed remotely at a fraction of the cost of current methods (such as fax, mail, or overnight delivery services)

The traditional LAN printing model can be extended to that of an Internet Printing Model

IPP requests for sending print jobs can be transmitted outbound through firewalls

HP-Supplied Software

HP Internet Printer Connection software allows you to set up Internet printing from Windows 2000 clients.

1.To obtain the software:

Download the HP Internet Printer Connection software from HP online support at: http://www.hp.com/go/ipc_sw

2.To install the software and set up the print path to the printer, follow the instructions provided with the software. Contact your network administrator to get the IP address or URL of the printer to complete the setup.

HP Software System Requirements

Computer running Microsoft Windows 2000

IPP-enabled HP Jetdirect print server

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HP Software Supported Proxies

Web proxy with support for HTTP v1.1 or greater (may not be needed if printing over an intranet).

Microsoft Supplied Software

NOTE: Contact Microsoft for support of Windows IPP software.

Windows 2000/XP/Server 2003 Integrated Software

On Windows 2000/XP/Server 2003 systems, an alternative to using the HP supplied software is to use the IPP-client software integrated with the Windows system. The IPP implementation on the HP Jetdirect print server is compatible with the Windows system IPP-client software.

To set up a print path to an HP Jetdirect-connected Internet printer using the Windows 2000/XP IPPclient software, proceed as follows:

1.Open the Printers folder (click Start, select Settings, and select Printers).

2.Run the Add Printer wizard (double-click Add Printer), then click Next.

3.Select the option for a Network printer and click Next.

4.Select Connect to a printer on the Internet and enter the print server's URL: http:// <IP_address> [/ipp/port#]

where <IP_address> is the IPv4 address configured on the HP Jetdirect print server. [/ipp/ port#] identifies the port number, which is port 1 for single-port print servers (default is /ipp/port1).

Example:

http://192.160.45.40 An IPP connection to an HP Jetdirect print server with IPv4 address 192.160.45.40. (“/ ipp/port1” is assumed and not required.)

NOTE: For a Secure IPP connection, replace http:// with https:// in the URL string above.

Click Next.

5.You will be prompted for a printer driver (the HP Jetdirect print server does not contain printer drivers, so your system cannot automatically obtain the driver). Click OK to install the printer driver onto your system and follow the instructions on the screen. (You may need your printer CD-ROM to install the driver.)

6.To complete the print path setup, follow the instructions on the screen.

Novell Supplied Software

The HP Jetdirect print server is compatible with IPP running on NetWare 5.1 with SP1 or later. For NetWare client support, refer to your NetWare technical documentation or contact Novell.

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Mac OS Network Installation

Software Tools

NOTE: For more information on Mac OS solutions, visit: http://www.hp.com/go/mac

For Mac OS Classic systems, the HP LaserJet Utility provides configuration and management of your HP Jetdirect-connected printers/MFPs on AppleTalk (EtherTalk) networks.

For printer/MFP configuration and management from Mac OS X v10.2 and later, use one of the following:

The HP Printer Utility (for supported printers only) may be used on TCP/IP and AppleTalk (EtherTalk) networks.

The embedded Web server on the printer/MFP device may be accessed from your browser (such as Safari) by entering the IP address or host name of the device as the URL address.

On Mac OS X v10.2 and later, use your system utilities, such as Apple's Print Center or Bonjour applications for TCP/IP Printing. See the next section for an example of using Bonjour (formerly known as Rendezvous).

Using Bonjour (Mac OS X v10.4)

HP Jetdirect print servers support Bonjour (formerly known as Rendezvous) technology for printer discovery and installation over a TCP/IP network.

NOTE: For a Mac OS X v10.4 system, the printer must be on the same network segment, that is, not across a router.

In addition, the Network Port Configurations setting must have the appropriate network port enabled (for example, Built-in Ethernet is active) and is listed at the top of the ports list.

To uniquely identify a printer on a network that contains many printers, print a Jetdirect Configuration page from the printer control panel. That page will contain unique identification information for the printer.

To use Bonjour for printer discovery and network configuration through the embedded Web server directly:

1.Open Safari and click the bookmark icon.

2.In the bookmark list, select Bonjour. A list of discovered printers is displayed.

3.Identify and select your printer. A string of hexadecimal digits will be listed with the printer. These digits should match the LAN hardware address (or the last 6 digits of the address) on the Jetdirect configuration page for the printer.

4.Double-click the printer to access the embedded Web server on the printer. Configure your desired network settings using the Networking tab.

To add the printer to your system for printing:

1.Open System Preferences, and then open Print & Fax.

2.Click + to add a printer.

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3.Using the Default Browser in the Printer Browser window, select the printer. Then click Add.

NOTE: If multiple connection types for the printer are listed, select the one with a Bonjour connection.

4.In the Print & Fax window, verify the new printer has been added.

Verifying Network Configuration

To verify your current network configuration, print a Jetdirect configuration page, or access the embedded Web server and view the Networking tab settings.

When printing a configuration page, make sure a READY message appears on the control panel for at least 1 minute before printing the page.

For information on the contents of the configuration page, see HP Jetdirect Configuration Pages on page 127.

Testing the Configuration

1.Open Safari and display a page.

2.Click the Safari File menu and select Print.

3.In the Printer field, select the printer and then click the Print button.

If the printer prints the job, you have connected your printer to your network correctly. If your printer does not print, see Troubleshooting the HP Jetdirect Print Server on page 117.

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3 TCP/IP Configuration

To operate properly on a TCP/IP network, the HP Jetdirect print server must be configured with valid TCP/IP network configuration parameters, such as an IP address that is valid for your network.

HP Jetdirect print server supports both IPv4 and IPv6 networks simultaneously. Print server configuration for IPv4 operation remains the same as prior Jetdirect products.

IPv6 Configuration

HP Jetdirect print servers provide basic configuration capabilities for operation on an Internet Protocol version 6 (IPv6) network. For IPv6 printing services, the print server supports raw IP printing (through HP-proprietary TCP port 9100), LPD printing (through standard TCP port 515), IPP printing (through standard TCP port 631), and FTP printing (through standard TCP ports 20, 21).

The print server supports remote configuration by DHCPv6 servers and IPv6 routers. In addition, it supports remote configuration and management from a Web browser over HTTP or HTTPS. Local configuration of basic IPv6 parameters is available through the printer control panel if supported by the printer/MFP device.

IPv6 Address Introduction

An IPv6 address consists of 128 bits. The normal format of an IPv6 address is eight fields, each separated by a colon (:). Each field contains four hexadecimal digits representing 16 bits:

hhhh:hhhh:hhhh:hhhh:hhhh:hhhh:hhhh:hhhh

where h is a hexadecimal digit 1 through 0, A through F. This is sometimes called colon hexadecimal format.

Depending on the application, an IPv6 address may be entered or displayed using a shortened version when successive fields contain all zeros (0). In this case, two colons (::) are used. In addition, leading zeros in a field can be omitted. For example, the following IPv6 address:

2001:0DB8:0000:0000:0000:0000:0200:bb02

may be entered or displayed as

2001:DB8::200:bb02

However, the use of two colons to represent successive zero fields can be used only once in an address.

IPv6 addresses are often specified by a prefix that identifies a fixed value associated with the first part of the address, followed by a prefix length that specifies the number of bits in the prefix. In IPv6 addressing, a prefix length of 64 is typically used to specify a network or subnet. A prefix with a prefix length less than 64 typically identifies a portion of the IPv6 address space or a route.

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For example, portions of the IPv6 address space that are reserved are illustrated below:

2001:DB8::/32 (reserved for use only as examples in documentation)

FE80::/10 (reserved for link-local addresses only)

IPv6 addresses do not use subnet masks as in IPv4 formats. Instead, the prefix length may be used to specify an entire network/subnet. Or, it may be used to specify the network portion of a complete host address. For example, in the following host address:

2001:DB8:1234:5678:abcd::ef01/64

/64 is the prefix length and indicates that 2001:DB8:1234:5678 is the network/subnet for the specific host uniquely identified by abcd::ef01.

For a more thorough discussion of IPv6 address formats and types, refer to the Internet Engineering Task Force (IETF) IPv6 RFCs, or see the documentation supplied with your IPv6-supported system or router.

IPv6 Address Configuration

While IPv6 addresses are relatively complex, most IPv6 addresses for the print server are automatically configured in accordance with the IPv6 standards. If necessary, the print server will allow a manuallyconfigured IPv6 address (for example, through the printer control panel or embedded Web server). If the print server is enabled for IPv6 operation, all IPv6 addresses that are automatically configured are active; however, a manually-configured address is disabled by default and must be manually enabled.

Stateless addresses assigned to the print server are under the control of a router. Stateful addresses are normally assigned by a DHCPv6 server under the direction of a router; however, the print server can be configured to always use stateful configuration, or to use stateful configuration if stateless configuration fails.

Link-Local Address

IPv6 link-local addresses are automatically self-configured and allow IPv6 communications between hosts connected to the same link (routers do not forward link-local addresses). Because each IPv6 host on a local network will assign itself a link-local address, a router-based infrastucture is not required.

When the print server creates a link-local address, the link-local prefix FE80::/10 is combined with a 64-bit host address (derived from the print server's MAC address) in accordance with a predefined algorithm.

For example, a print server with MAC address 00–0E-7F-E8–01–DD results in the following link-local address:

FE80::20e:7FFF:FEE8:1DD

The use of link-local IPv6 addressing is particularly attractive for small, configuration-free networks.

Stateless Addresses

Stateless addresses are usually assigned to the print server under router control, and not by a server (such as a DHCPv6 server). However, the router can specify that other configuration be provided by a server.

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The print server must receive Router Advertisement messages which are periodically sent by a router. These messages, among other things, contain one or more IPv6 prefix options (for example, specifying 64–bit local subnets, or a default route). These prefixes are combined with a 64-bit host address (derived from the print server's MAC address) to form the IPv6 stateless addresses configured on the print server.

Stateless addressing may be preferred for networks that require traffic to be routed but with minimal network configuration.

Stateful Addresses

A DHCPv6 server configures stateful IPv6 addresses on HP Jetdirect print servers. A DHCPv6 policy on the print server determines when a DHCPv6 server is to be used for stateful configuration. You can select one of the following DHCPv6 policies for the print server to use:

Under router control: DHCPv6 stateful configuration will be used when requested by the router.

Stateless configuration fails: Use DHCPv6 stateful configuration if stateless configuration fails.

Always use DHCPv6: On startup, always use DHCPv6 for stateful configuration.

Stateful configuration is useful when host configuration beyond what a router can provide is necessary (such as a domain name or DNS server addresses).

Using DNS

HP Jetdirect print servers support the configuration of IPv6 Domain Name System (DNS) servers for the print server.

Due to IPv6 address length and complexity, specifying an IPv6 address in applications to identify or search for a device may be cumbersome. Some client applications may not even support the direct entry of an IPv6 address. However, name resolution may be available for the print server provided the appropriate IPv6 records are configured in DNS. If name resolution is supported, you can enter the print server's host name or a fully qualified domain name (FQDN) when using these applications.

NOTE: The print server does not support dynamic updates to DNS; IPv6 addresses will not be automatically supplied to DNS servers.

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Tools and Utilities

Similar to IPv4 environments, system tools and utilities for IPv6 networks are available to access or troubleshoot communications with the print server. However, these tools and utilities may require different command formats depending on your system. Some examples are listed below.

ipconfig /all or ipv6 if: From the Windows command line prompt, these commands will identify IPv6 addresses for various interfaces configured on the system. Note that an interface IPv6 address may contain a ScopeID, which is an interface index identifier (for example, “%3”) appended to a link-local IPv6 address.

ping6: From the Windows XP command line prompt, this command sends test packets to a remote interface and reports response packets from that interface. The command format is:

NOTE: On Windows Server 2003, the ping command may be used for an IPv6 address by specifying the appropriate command option.

ping6 <IPv6 address><%ScopeID>

where <IPv6 address> is the address of the remote host interface (such as the print server). The <%ScopeID> value may be needed to uniquely specify the interface on the local system if it is configured with multiple link-local IPv6 addresses.

For example, if the print server's link-local IPv6 address is fe80::20e:7fff:fee8:1dd, and the Windows system contains a LAN interface with %3 appended to its link-local address, you would use the following command:

ping6 fe80::20e:7fff:fee8:1dd%3

Note that depending on the local interface used, a route to the remote host address may need to be created.

IPv6 addresses as URL: As a URL in a Web browser, an IPv6 address must be enclosed in brackets. For example, to access the print server's embedded Web server, enter:

http://[fe80::20e:7fff:fee8:1dd]

where fe80::20e:7fff:fee8:1dd is the IPv6 address of the print server.

NOTE: The browser must support direct IPv6 addressing as a URL, such as Mozilla Firefox 1.x. Your Microsoft Internet Explorer version may not support direct IPv6 addressing.

For detailed information on these and other tools, see your system documentation and help.

IPv4 Configuration

This section provides IPv4–specific configuration information for HP Jetdirect print servers on a TCP/ IPv4 network.

Server-Based and Manual TCP/IP Configuration (IPv4)

When in a factory-default state and powered on, the HP Jetdirect print server will try to obtain its TCP/ IP configuration using a server-based method, such as BOOTP/TFTP, DHCP/TFTP, or RARP. These server-based methods are described later in this chapter. Depending on the print server model, up to

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