User Guide
© Copyright 2014 Hewlett-Packard
Development Company, L.P.
AMD is a trademark of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Microsoft and Windows are U.S. registered trademarks of the Microsoft group of companies.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
First Edition: June 2014
Document Part Number: 763844-001
Product notice
This user guide describes features that are common to most models. Some features may not be available on your computer.
Not all features are available in all editions of Windows. This computer may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of Windows functionality. Go to http://www.microsoft.com for details.
To access the latest user guide, go to http://www.hp.com/support, and select your country. Select Drivers & Downloads, and then follow the on-screen instructions.
Software terms
By installing, copying, downloading, or otherwise using any software product preinstalled on this computer, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the entire unused product (hardware and software) within 14 days for a full refund subject to the refund policy of your seller.
For any further information or to request a full refund of the price of the computer, please contact your seller.
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Welcome ........................................................................................................................................................... |
1 |
|
|
Finding information ............................................................................................................................... |
2 |
2 |
Getting to know your computer ......................................................................................................................... |
4 |
|
Right ..................................................................................................................................................... |
4 |
|
Left ....................................................................................................................................................... |
5 |
|
Display .................................................................................................................................................. |
7 |
|
Top ..................................................................................................................................................... |
10 |
|
TouchPad .......................................................................................................................... |
10 |
|
Lights ................................................................................................................................. |
11 |
|
Buttons, speakers, and fingerprint reader (select models only) ......................................... |
13 |
|
Keys ................................................................................................................................... |
15 |
|
Bottom ................................................................................................................................................ |
17 |
|
Front ................................................................................................................................................... |
18 |
3 Connecting to a network ................................................................................................................................. |
19 |
|
|
Connecting to a wireless network ....................................................................................................... |
19 |
|
Using the wireless controls ................................................................................................ |
19 |
|
Using the wireless button .................................................................................. |
19 |
|
Using operating system controls ....................................................................... |
20 |
|
Using a WLAN ................................................................................................................... |
20 |
|
Using an Internet service provider .................................................................... |
20 |
|
Setting up a WLAN ............................................................................................ |
21 |
|
Configuring a wireless router ............................................................................ |
21 |
|
Protecting your WLAN ....................................................................................... |
21 |
|
Connecting to a WLAN ...................................................................................... |
22 |
|
Using Bluetooth wireless devices (select models only) ..................................................... |
22 |
|
Connecting to a wired network ........................................................................................................... |
22 |
|
Connecting to a local area network (LAN) ......................................................................... |
23 |
4 |
Navigating using the keyboard, touch gestures and pointing devices ............................................................ |
24 |
|
Using pointing devices ....................................................................................................................... |
24 |
|
Setting pointing device preferences ................................................................................... |
24 |
|
Using the TouchPad and gestures .................................................................................... |
24 |
|
Turning the TouchPad off and on ...................................................................... |
25 |
|
Tapping ............................................................................................................. |
25 |
v
Scrolling ............................................................................................................ |
26 |
2-finger pinch zoom ........................................................................................... |
26 |
2-finger click ...................................................................................................... |
27 |
Rotating (select models only) ............................................................................ |
27 |
Flicking (select models only) ............................................................................. |
27 |
Edge swipes (select models only) ..................................................................... |
28 |
Right-edge swipe .............................................................................. |
28 |
Left-edge swipe ................................................................................ |
28 |
Top-edge swipe ................................................................................ |
29 |
Using the keyboard ............................................................................................................................ |
29 |
Using Windows shortcut keys ............................................................................................ |
30 |
Identifying the hot keys ...................................................................................................... |
30 |
Using keypads ................................................................................................................... |
31 |
Using the embedded numeric keypad (select models only) .............................. |
31 |
Turning the embedded numeric keypad on and off .......................... |
32 |
Switching key functions on the embedded numeric keypad ............. |
32 |
Using the integrated numeric keypad (select models only) ............................... |
32 |
Using an optional external numeric keypad ...................................................... |
32 |
5 Multimedia ....................................................................................................................................................... |
34 |
Audio .................................................................................................................................................. |
34 |
Connecting speakers ......................................................................................................... |
34 |
Adjusting the volume ......................................................................................................... |
34 |
Connecting headphones and microphones ....................................................................... |
34 |
Checking audio functions on the computer ........................................................................ |
35 |
Webcam (select models only) ............................................................................................................ |
35 |
Video .................................................................................................................................................. |
35 |
VGA ................................................................................................................................... |
36 |
HDMI .................................................................................................................................. |
37 |
Configuring audio for HDMI ............................................................................................... |
37 |
6 Power management ........................................................................................................................................ |
39 |
Shutting down the computer ............................................................................................................... |
39 |
Setting power options ......................................................................................................................... |
39 |
Using power-saving states ................................................................................................. |
39 |
Initiating and exiting Sleep ................................................................................ |
40 |
Enabling and exiting user-initiated Hibernation ................................................. |
40 |
Using the power meter and power settings ....................................................... |
40 |
Setting password protection on wakeup ........................................................... |
41 |
Using battery power ........................................................................................................... |
41 |
Finding additional battery information ............................................................... |
41 |
vi
|
Using Battery Check ......................................................................................... |
42 |
|
Displaying the remaining battery charge ........................................................... |
42 |
|
Maximizing battery discharge time .................................................................... |
42 |
|
Managing low battery levels .............................................................................. |
42 |
|
Identifying low battery levels ............................................................. |
42 |
|
Resolving a low battery level ............................................................ |
43 |
|
Inserting or removing the battery ...................................................................... |
43 |
|
Inserting a battery ............................................................................. |
43 |
|
Removing a battery .......................................................................... |
43 |
|
Conserving battery power ................................................................................. |
44 |
|
Storing a user-replaceable battery .................................................................... |
44 |
|
Disposing of a user-replaceable battery ............................................................ |
44 |
|
Replacing a user-replaceable battery ............................................................... |
45 |
|
Using external AC power ................................................................................................... |
45 |
|
Testing an AC adapter ...................................................................................... |
45 |
|
Switchable graphics/dual graphics (select models only) ................................................... |
46 |
|
Using switchable graphics (select models only) ................................................ |
46 |
|
Using dual graphics (select models only) .......................................................... |
46 |
7 |
External cards and devices ............................................................................................................................. |
47 |
|
Using memory card readers ............................................................................................................... |
47 |
|
Inserting a memory card .................................................................................................... |
47 |
|
Removing a memory card .................................................................................................. |
47 |
|
Using a USB device ........................................................................................................................... |
48 |
|
Connecting a USB device .................................................................................................. |
48 |
|
Removing a USB device .................................................................................................... |
49 |
|
Using optional external devices .......................................................................................................... |
49 |
|
Using optional external drives ............................................................................................ |
49 |
8 |
Drives .............................................................................................................................................................. |
50 |
|
Handling drives ................................................................................................................................... |
50 |
|
Using hard drives ............................................................................................................................... |
50 |
|
Removing or replacing the service doors .......................................................................... |
51 |
|
Removing the service doors .............................................................................. |
51 |
|
Replacing the service doors .............................................................................. |
51 |
|
Replacing or upgrading the hard drive ............................................................................... |
52 |
|
Removing the hard drive ................................................................................... |
52 |
|
Installing a hard drive ........................................................................................ |
53 |
|
Improving hard drive performance ..................................................................................... |
54 |
|
Using Disk Defragmenter .................................................................................. |
54 |
|
Using Disk Cleanup ........................................................................................... |
55 |
vii
Using HP 3D DriveGuard ................................................................................................... |
55 |
Identifying HP 3D DriveGuard status ................................................................ |
55 |
9 Security ........................................................................................................................................................... |
56 |
Protecting the computer ..................................................................................................................... |
56 |
Using passwords ................................................................................................................................ |
56 |
Setting passwords in Windows .......................................................................................... |
57 |
Setting passwords in Computer Setup .............................................................................. |
58 |
Managing a BIOS administrator password ........................................................................ |
58 |
Entering a BIOS administrator password .......................................................... |
59 |
Managing a Computer Setup DriveLock password ........................................................... |
59 |
Setting a DriveLock password ........................................................................... |
60 |
Entering a DriveLock password ........................................................................ |
60 |
Changing a DriveLock password ...................................................................... |
61 |
Removing DriveLock protection ........................................................................ |
61 |
Using Computer Setup Automatic DriveLock .................................................................... |
62 |
Entering an Automatic DriveLock password ..................................................... |
62 |
Removing Automatic DriveLock protection ....................................................... |
62 |
Using antivirus software ..................................................................................................................... |
63 |
Using firewall software ....................................................................................................................... |
63 |
Installing critical security updates ....................................................................................................... |
63 |
Using HP Client Security .................................................................................................................... |
63 |
Installing an optional security cable .................................................................................................... |
64 |
Using the fingerprint reader (select models only) ............................................................................... |
64 |
Locating the fingerprint reader ........................................................................................... |
64 |
10 Maintenance ................................................................................................................................................. |
65 |
Adding or replacing memory modules ................................................................................................ |
65 |
Cleaning your computer ..................................................................................................................... |
67 |
Cleaning procedures .......................................................................................................... |
68 |
Cleaning the display (All-in-Ones or Notebooks) .............................................. |
68 |
Cleaning the sides or cover ............................................................................... |
68 |
Cleaning the TouchPad, keyboard, or mouse ................................................... |
68 |
Updating programs and drivers .......................................................................................................... |
68 |
Using SoftPaq Download Manager .................................................................................................... |
69 |
11 Backup and recovery .................................................................................................................................... |
70 |
Backing up your information ............................................................................................................... |
70 |
Performing a system recovery ............................................................................................................ |
70 |
Using the Windows recovery tools ..................................................................................... |
70 |
viii
|
Using f11 recovery tools .................................................................................................... |
71 |
|
Using Windows operating system media (purchased separately) ..................................... |
72 |
|
Using Windows Refresh or Windows Reset ...................................................................... |
72 |
|
Using HP Software Setup .................................................................................................. |
72 |
12 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) ........................................... |
73 |
|
Using Computer Setup ....................................................................................................................... |
73 |
|
|
Starting Computer Setup ................................................................................................... |
73 |
|
Navigating and selecting in Computer Setup ..................................................................... |
73 |
|
Restoring factory settings in Computer Setup ................................................................... |
74 |
|
Updating the BIOS ............................................................................................................. |
75 |
|
Determining the BIOS version ........................................................................... |
75 |
|
Downloading a BIOS update ............................................................................. |
75 |
Using MultiBoot .................................................................................................................................. |
76 |
|
|
About the boot device order ............................................................................................... |
76 |
|
Choosing MultiBoot preferences ........................................................................................ |
76 |
|
Setting a new boot order in Computer Setup .................................................... |
76 |
|
Dynamically choosing a boot device using the f9 prompt ................................. |
77 |
|
Setting a MultiBoot Express prompt .................................................................. |
77 |
|
Entering MultiBoot Express preferences ........................................................... |
78 |
Using HP PC Hardware Diagnostics (UEFI) ...................................................................................... |
78 |
|
|
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ............................... |
78 |
13 Support |
......................................................................................................................................................... |
80 |
Contacting .............................................................................................................................support |
80 |
|
Labels ................................................................................................................................................. |
81 |
|
14 Specifications ................................................................................................................................................ |
82 |
|
Input .........................................................................................................................................power |
82 |
|
Operating .......................................................................................................................environment |
82 |
|
Appendix A ........................................................................................................... |
Traveling with the computer |
83 |
Appendix B .............................................................................................................................. |
Troubleshooting |
84 |
Troubleshooting .................................................................................................................resources |
84 |
|
Resolving ................................................................................................................................issues |
84 |
|
.................................................................................... |
The computer is unable to start up |
84 |
............................................................................................ |
The computer screen is blank |
84 |
.................................................................................... |
Software is functioning abnormally |
85 |
............................................................................. |
The computer is on but not responding |
85 |
ix
The computer is unusually warm ....................................................................................... |
85 |
An external device is not working ...................................................................................... |
85 |
The wireless network connection is not working ................................................................ |
86 |
A disc does not play ........................................................................................................... |
86 |
A movie is not visible on an external display ..................................................................... |
86 |
The process of burning a disc does not begin, or it stops before completion .................... |
87 |
Appendix C Electrostatic discharge ................................................................................................................... |
88 |
Index ................................................................................................................................................................... |
89 |
x
1Welcome
After you set up and register the computer, it is important to take the following steps:
TIP: To quickly return to the computer Start screen from an open app or the Windows desktop, press the Windows key on your keyboard. Pressing the Windows key again will return you to the previous screen.
●Connect to the Internet—Set up your wired or wireless network so that you can connect to the Internet. For more information, see Connecting to a network on page 19.
●Update your antivirus software—Protect your computer from damage caused by viruses. The software is preinstalled on the computer. For more information, see Using antivirus software on page 63.
●Get to know your computer—Learn about your computer features. See Getting to know your computer on page 4 and Navigating using the keyboard, touch gestures and pointing devices on page 24 for additional information.
●Find installed software—Access a list of the software preinstalled on the computer:
From the Start screen, type a, click Apps, and then select from the displayed options. For details about using the software included with the computer, see the software manufacturer's instructions, which may be provided with the software or on the manufacturer's website.
●Back up your hard drive by creating recovery discs or a recovery flash drive. See Backup and recovery on page 70.
1
Finding information
You have already used Setup Instructions to turn on the computer and locate this guide. To locate resources that provide product details, how-to information, and more, use this table.
Resources |
For information about |
||
|
|
||
Setup Instructions poster |
● How to set up the computer |
||
|
● Help to identify computer components |
||
|
|
|
|
HP Support Assistant |
● |
Operating system information |
|
To access HP Support Assistant, from the Start |
● Software, driver, and BIOS updates |
||
screen, select the HP Support Assistant app. |
● |
Troubleshooting tools |
|
To access the latest user guide, go to |
|||
● How to access support |
|||
http://www.hp.com/support, and select your country. |
Select Drivers & Downloads, and then follow the onscreen instructions.
Worldwide support
To get support in your language, go to http://welcome.hp.com/country/us/en/ wwcontact_us.html.
●Online chat with an HP technician
●Email support
●Support telephone numbers
●HP service center locations
HP website
To access the latest user guide, go to http://www.hp.com/support, and select your country. Select Drivers & Downloads, and then follow the onscreen instructions.
●Support information
●Ordering parts and finding additional help
●Accessories available for the device
Safety & Comfort Guide |
● |
Proper workstation setup, posture, health, and work habits |
To access this guide: |
● |
Electrical and mechanical safety information |
▲From the Start screen, type support, and then select the HP Support Assistant app.
– or –
Go to http://www.hp.com/ergo.
Regulatory, Safety, and Environmental Notices |
● |
Regulatory and safety information |
To access this guide: |
● |
Battery disposal information |
1.From the Start screen, type support, and then select the HP Support Assistant app.
2.Select My computer, and then select User guides.
Limited Warranty* |
Warranty information |
To access this guide, from the Start screen, select the HP Support Assistant app, select My computer, and then select Warranty and services.
– or –
Go to http://www.hp.com/go/orderdocuments.
*You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your computer and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited
2 Chapter 1 Welcome
Resources |
For information about |
Warranty in the box. For some countries/regions where the warranty is not provided in printed format, you may request a printed copy from http://www.hp.com/go/orderdocuments or write to:
●North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, USA
●Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy
●Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507
When you request a printed copy of your warranty, please include your product number, warranty period (found on your service label), name, and postal address.
IMPORTANT: Do NOT return your HP product to the addresses above. For U.S. support, go to http://www.hp.com/go/ contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html.
Finding information |
3 |
2Getting to know your computer
Right
NOTE: Refer to the illustration that most closely matches your computer.
Component |
|
Description |
|
|
|
(1) |
Audio-out (headphone)/Audio-in |
Connects optional powered stereo speakers, headphones, |
|
(microphone) jack |
earbuds, or a headset. Also connects an optional headset |
|
|
microphone. This jack does not support optional |
|
|
microphone-only devices. |
|
|
WARNING! To reduce the risk of personal injury, adjust |
|
|
the volume before putting on headphones, earbuds, or a |
|
|
headset. For additional safety information, see the |
|
|
Regulatory, Safety, and Environmental Notices. To access |
|
|
this guide, from the Start screen, type support, and then |
|
|
select the HP Support Assistant app. |
|
|
NOTE: When a device is connected to the jack, the |
|
|
computer speakers are disabled. |
|
|
NOTE: Be sure that the device cable has a 4-conductor |
|
|
connector that supports both audio-out (headphone) and |
|
|
audio-in (microphone). |
|
|
|
(2) |
USB 2.0 ports (2) |
Connect an optional USB device, such as a keyboard, |
|
|
mouse, external drive, printer, scanner or USB hub. |
|
|
For details about different types of USB ports, see Using a |
|
|
USB device on page 48. |
|
|
|
(3) |
Optical drive (select models only) |
Depending on your computer model, reads an optical disc |
|
|
or reads and writes to an optical disc. |
|
|
NOTE: For disc compatibility information, navigate to the |
|
|
Help and Support web page (see Finding information |
|
|
on page 2). Follow the web page instructions to select your |
|
|
computer model. Select Support & Drivers, and then select |
|
|
Product Information. |
|
|
|
(4) |
Optical drive eject button (select models |
Releases the optical drive disc tray. |
|
only) |
|
|
|
|
4Chapter 2 Getting to know your computer
Component |
|
Description |
|
|
|
(1) |
Audio-out (headphone)/Audio-in |
Connects optional powered stereo speakers, headphones, |
|
(microphone) jack |
earbuds, or a headset. Also connects an optional headset |
|
|
microphone. This jack does not support optional |
|
|
microphone-only devices. |
|
|
WARNING! To reduce the risk of personal injury, adjust |
|
|
the volume before putting on headphones, earbuds, or a |
|
|
headset. For additional safety information, see the |
|
|
Regulatory, Safety, and Environmental Notices. To access |
|
|
this guide, from the Start screen, type support, and then |
|
|
select the HP Support Assistant app. |
|
|
NOTE: When a device is connected to the jack, the |
|
|
computer speakers are disabled. |
|
|
NOTE: Be sure that the device cable has a 4-conductor |
|
|
connector that supports both audio-out (headphone) and |
|
|
audio-in (microphone). |
|
|
|
(2) |
USB 2.0 ports (2) |
Connect an optional USB device, such as a keyboard, |
|
|
mouse, external drive, printer, scanner or USB hub. |
|
|
For details about different types of USB ports, see Using a |
|
|
USB device on page 48. |
|
|
|
(3) |
Optical drive (select models only) |
Depending on your computer model, reads an optical disc |
|
|
or reads and writes to an optical disc. |
|
|
NOTE: For disc compatibility information, navigate to the |
|
|
Help and Support web page (see Finding information |
|
|
on page 2). Follow the web page instructions to select your |
|
|
computer model. Select Support & Drivers, and then select |
|
|
Product Information. |
|
|
|
(4) |
Optical drive eject button (select models |
Releases the optical drive disc tray. |
|
only) |
|
|
|
|
(5) |
Security cable slot |
Attaches an optional security cable to the computer. |
|
|
NOTE: The security cable is designed to act as a |
|
|
deterrent, but it may not prevent the computer from being |
|
|
mishandled or stolen. |
|
|
|
Left
NOTE: Refer to the illustration that most closely matches your computer.
Left 5
Component |
|
Description |
|
|
|
(1) |
Security cable slot |
Attaches an optional security cable to the computer. |
|
|
NOTE: The security cable is designed to act as a |
|
|
deterrent, but it may not prevent the computer from being |
|
|
mishandled or stolen. |
|
|
|
(2) |
Power connector |
Connects an AC adapter. |
|
|
|
(3) |
AC adapter/Battery light |
● White: The computer is connected to external power |
|
|
and the battery is charged from 90 to 99 percent. |
|
|
● Amber: The computer is connected to external power |
|
|
and the battery is charged from 0 to 89 percent. |
|
|
● Off: The battery is fully charged. |
|
|
|
(4) |
Vent |
Enables airflow to cool internal components. |
|
|
NOTE: The computer fan starts up automatically to cool |
|
|
internal components and prevent overheating. It is normal |
|
|
for the internal fan to cycle on and off during routine |
|
|
operation. |
|
|
|
(5) |
External monitor port |
Connects an external VGA monitor or projector. |
|
|
|
(6) |
RJ-45 (network) jack/lights |
Connects a network cable. |
|
|
● Green (right): The network is connected. |
|
|
● Amber (left): Activity is occurring on the network. |
|
|
|
(7) |
HDMI port |
Connects an optional video or audio device, such as a |
|
|
high-definition television, any compatible digital or audio |
|
|
component, or a high-speed HDMI device. |
|
|
|
(8) |
USB 3.0 ports (2) |
Each USB 3.0 port connects an optional USB device, such |
|
|
as a keyboard, mouse, external drive, printer, scanner or |
|
|
USB hub. |
For details about different types of USB ports, see Using a
USB device on page 48.
6Chapter 2 Getting to know your computer
Component |
|
Description |
|
|
|
(1) |
Power connector |
Connects an AC adapter. |
|
|
|
(2) |
AC adapter/Battery light |
● White: The computer is connected to external power |
|
|
and the battery is charged from 90 to 99 percent. |
|
|
● Amber: The computer is connected to external power |
|
|
and the battery is charged from 0 to 89 percent. |
|
|
● Off: The battery is fully charged. |
|
|
|
(3) |
Vent |
Enables airflow to cool internal components. |
|
|
NOTE: The computer fan starts up automatically to cool |
|
|
internal components and prevent overheating. It is normal |
|
|
for the internal fan to cycle on and off during routine |
|
|
operation. |
|
|
|
(4) |
External monitor port |
Connects an external VGA monitor or projector. |
|
|
|
(5) |
RJ-45 (network) jack/lights |
Connects a network cable. |
|
|
● Green (right): The network is connected. |
|
|
● Amber (left): Activity is occurring on the network. |
|
|
|
(6) |
HDMI port |
Connects an optional video or audio device, such as a |
|
|
high-definition television, any compatible digital or audio |
|
|
component, or a high-speed HDMI device. |
|
|
|
(7) |
USB 3.0 ports (2) |
Each USB 3.0 port connects an optional USB device, such |
|
|
as a keyboard, mouse, external drive, printer, scanner or |
|
|
USB hub. |
For details about different types of USB ports, see Using a
USB device on page 48.
Display
NOTE: Refer to the illustration that most closely matches your computer.
Display 7
Component |
Description |
|
|
|
|
(1) |
WLAN antennas (2)* (select models only) |
Send and receive wireless signals to communicate with wireless |
|
|
local area networks (WLAN). |
|
|
|
(2) |
Internal microphones (2) (select models only) |
Record sound. |
|
|
|
(3) |
Webcam light (select models only) |
On: The webcam is in use. |
|
|
|
(4) |
Webcam (select models only) |
Records video and captures photographs. Some models allow |
|
|
you to video conference and chat online using streaming video. |
|
|
For information on using the webcam, access HP Support |
|
|
Assistant. To access HP Support Assistant, from the Start |
|
|
screen, select the HP Support Assistant app. |
|
|
|
(5) |
Internal display switch |
Turns off the display or initiates Sleep if the display is closed |
|
|
while the power is on. |
NOTE: The display switch is not visible from the outside of the computer.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app.
8Chapter 2 Getting to know your computer
Component |
Description |
|
|
|
|
(1) |
WLAN antennas (2)* (select models only) |
Send and receive wireless signals to communicate with wireless |
|
|
local area networks (WLAN). |
|
|
|
(2) |
Internal microphones (2) (select models only) |
Record sound. |
|
|
|
(3) |
Webcam light (select models only) |
On: The webcam is in use. |
|
|
|
(4) |
Webcam (select models only) |
Records video and captures photographs. Some models allow |
|
|
you to video conference and chat online using streaming video. |
|
|
For information on using the webcam, access HP Support |
|
|
Assistant. To access HP Support Assistant, from the Start |
|
|
screen, select the HP Support Assistant app. |
|
|
|
(5) |
Internal display switch |
Turns off the display or initiates Sleep if the display is closed |
|
|
while the power is on. |
NOTE: The display switch is not visible from the outside of the computer.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app.
Display 9
Top
TouchPad
Component |
|
Description |
|
|
|
(1) |
TouchPad on/off button |
Turns the TouchPad on and off. |
|
|
|
(2) |
TouchPad zone |
Moves the pointer and selects or activates items on the |
|
|
screen. |
|
|
NOTE: The TouchPad also supports edge-swipe |
|
|
gestures. For more information, see Edge swipes (select |
|
|
models only) on page 28. |
|
|
|
(3) |
Left TouchPad button |
Functions like the left button on an external mouse. |
|
|
|
(4) |
Right TouchPad button |
Functions like the right button on an external mouse. |
|
|
|
10 Chapter 2 Getting to know your computer
Lights
NOTE: Refer to the illustration that most closely matches your computer.
Component |
|
Description |
|
|
|
(1) |
Power light |
● On: The computer is on. |
|
|
● Blinking: The computer is in the Sleep state, a power- |
|
|
saving state. The computer shuts off power to the |
|
|
display and other unneeded components. |
|
|
● Off: The computer is off or in Hibernation. Hibernation |
|
|
is a power-saving state that uses the least amount of |
|
|
power. |
|
|
|
(2) |
Caps lock light |
On: Caps lock is on, which switches the keys to all capital |
|
|
letters. |
|
|
|
(3) |
Microphone mute light |
● Amber: microphone sound is off. |
|
|
● Off: microphone sound is on. |
|
|
|
(4) |
Num lock light |
On: Num lock is on. |
|
|
|
(5) |
Wireless light |
White: An integrated wireless device, such as a wireless |
|
|
local area network (WLAN) device and/or a Bluetooth® |
|
|
device, is on. |
|
|
NOTE: On some models, the wireless light is amber when |
|
|
all wireless devices are off. |
|
|
|
(6) |
Speaker mute light |
● Amber: Computer sound is off. |
Top 11
Component |
|
Description |
|
|
|
|
|
|
|
● White: Computer sound is on. |
|
|
|
|
|
(7) |
TouchPad light |
● |
Amber: The TouchPad is off. |
|
|
● |
Off: The TouchPad is on. |
|
|
|
|
Component |
|
Description |
|
|
|
(1) |
Power light |
● On: The computer is on. |
|
|
● Blinking: The computer is in the Sleep state, a power- |
|
|
saving state. The computer shuts off power to the |
|
|
display and other unneeded components. |
|
|
● Off: The computer is off or in Hibernation. Hibernation |
|
|
is a power-saving state that uses the least amount of |
|
|
power. |
|
|
|
(2) |
Caps lock light |
On: Caps lock is on, which switches the keys to all capital |
|
|
letters. |
|
|
|
(3) |
Microphone mute light |
● Amber: microphone sound is off. |
|
|
● Off: microphone sound is on. |
|
|
|
(4) |
Num lock light |
On: Num lock is on. |
|
|
|
(5) |
Wireless light |
White: An integrated wireless device, such as a wireless |
|
|
local area network (WLAN) device and/or a Bluetooth® |
|
|
device, is on. |
NOTE: On some models, the wireless light is amber when all wireless devices are off.
12 Chapter 2 Getting to know your computer
Component |
|
Description |
|
|
|
|
|
(6) |
Speaker mute light |
● Amber: Computer sound is off. |
|
|
|
● White: Computer sound is on. |
|
|
|
|
|
(7) |
TouchPad light |
● |
Amber: The TouchPad is off. |
|
|
● |
Off: The TouchPad is on. |
|
|
|
|
Buttons, speakers, and fingerprint reader (select models only)
NOTE: Refer to the illustration that most closely matches your computer.
Component |
|
Description |
|
|
|
(1) |
Power button |
● When the computer is off, press the button to turn on |
|
|
the computer. |
|
|
● When the computer is on, press the button briefly to |
|
|
initiate Sleep. |
|
|
● When the computer is in the Sleep state, press the |
|
|
button briefly to exit Sleep. |
|
|
● When the computer is in Hibernation, press the button |
|
|
briefly to exit Hibernation. |
|
|
CAUTION: Pressing and holding down the power button |
|
|
will result in the loss of unsaved information. |
|
|
If the computer has stopped responding and Windows® |
|
|
shutdown procedures are ineffective, press and hold the |
|
|
power button for at least 5 seconds to turn off the computer. |
Top 13
Component |
|
Description |
|
|
|
|
|
To learn more about your power settings, see your power |
|
|
options. From the Start screen, type power, select Power |
|
|
and sleep settings, and then select Power and sleep from |
|
|
the list of applications. |
|
|
|
(2) |
Speakers (2) |
Produce sound. |
|
|
|
(3) |
Wireless button |
Turns the wireless feature on or off but does not establish a |
|
|
wireless connection. |
|
|
|
(4) |
Speaker mute button |
Mutes and restores speaker sound. |
(5)Fingerprint reader (select models only)
Allows a fingerprint logon to Windows, instead of a password logon.
Component |
|
Description |
|
|
|
(1) |
Power button |
● When the computer is off, press the button to turn on |
|
|
the computer. |
|
|
● When the computer is on, press the button briefly to |
|
|
initiate Sleep. |
|
|
● When the computer is in the Sleep state, press the |
|
|
button briefly to exit Sleep. |
|
|
● When the computer is in Hibernation, press the button |
|
|
briefly to exit Hibernation. |
14 Chapter 2 Getting to know your computer
Component |
|
Description |
|
|
|
|
|
CAUTION: Pressing and holding down the power button |
|
|
will result in the loss of unsaved information. |
|
|
If the computer has stopped responding and Windows® |
|
|
shutdown procedures are ineffective, press and hold the |
|
|
power button for at least 5 seconds to turn off the computer. |
|
|
To learn more about your power settings, see your power |
|
|
options. From the Start screen, type power, select Power |
|
|
and sleep settings, and then select Power and sleep from |
|
|
the list of applications. |
|
|
|
(2) |
Speakers (2) |
Produce sound. |
|
|
|
(3) |
Wireless button |
Turns the wireless feature on or off but does not establish a |
|
|
wireless connection. |
|
|
|
(4) |
Speaker mute button |
Mutes and restores speaker sound. |
(5)Fingerprint reader (select models only)
Allows a fingerprint logon to Windows, instead of a password logon.
Keys
NOTE: Refer to the illustration that most closely matches your computer.
Component |
|
Description |
|
|
|
(1) |
esc key |
Displays system information when pressed in combination |
|
|
with the fn key. |
|
|
|
(2) |
fn key |
Executes frequently used system functions when pressed |
|
|
in combination with a function key, the num lk key, or the |
|
|
esc key. |
|
|
|
Top 15
Component |
|
Description |
|
|
|
(3) |
Windows key |
Returns you to the Start screen from an open app or the |
|
|
Windows desktop. |
|
|
NOTE: Pressing the Windows key again will return you to |
|
|
the previous screen. |
|
|
|
(4) |
Function keys |
Execute frequently used system functions when pressed in |
|
|
combination with the fn key. |
|
|
|
(5) |
Embedded numeric keypad |
When the keypad is turned on, it can be used like an |
|
|
external numeric keypad. |
|
|
Each key on the keypad performs the function indicated by |
|
|
the icon in the upper-right corner of the key. |
|
|
|
(6) |
Windows applications key |
Displays options for a selected object. |
|
|
|
(7) |
num lk key |
Turns the embedded numeric keypad on and off when |
|
|
pressed in combination with the fn key. |
|
|
|
Component |
|
Description |
|
|
|
(1) |
esc key |
Displays system information when pressed in combination |
|
|
with the fn key. |
|
|
|
(2) |
fn key |
Executes frequently used system functions when pressed |
|
|
in combination with a function key, the num lk key, or the |
|
|
esc key. |
|
|
|
(3) |
Windows key |
Returns you to the Start screen from an open app or the |
|
|
Windows desktop. |
|
|
NOTE: Pressing the Windows key again will return you to |
|
|
the previous screen. |
|
|
|
(4) |
Function keys |
Execute frequently used system functions when pressed in |
|
|
combination with the fn key. |
|
|
|
16 Chapter 2 Getting to know your computer
Component |
|
Description |
|
|
|
(5) |
num lk key |
Alternates between the navigational and numeric functions |
|
|
on the integrated numeric keypad. |
|
|
|
(6) |
Integrated numeric keypad |
When num lk has been enabled, it can be used like an |
|
|
external numeric keypad. |
|
|
|
Bottom
Component |
|
Description |
|
|
|
|
|
(1) |
|
Vents (2) |
Enable airflow to cool internal components. |
|
|
|
NOTE: The computer fan starts up automatically to |
|
|
|
cool internal components and prevent overheating. It |
|
|
|
is normal for the internal fan to cycle on and off during |
|
|
|
routine operation. |
|
|
|
|
(2) |
|
Service door |
Provides access to the hard drive bay and the memory |
|
|
|
module slots. |
|
|
|
|
(3) |
|
Battery release latch |
Releases the battery. |
|
|
|
|
|
|
Battery lock latch |
Locks the battery in the battery bay. |
|
|
|
|
Bottom 17
Component |
|
Description |
|
|
|
(4) |
Service door |
Provides access to the wireless LAN (WLAN) module |
|
|
slot. |
|
|
CAUTION: To prevent an unresponsive system, |
|
|
replace the wireless module only with a wireless |
|
|
module authorized for use in the computer by the |
|
|
governmental agency that regulates wireless devices |
|
|
in your country or region. If you replace the module |
|
|
and then receive a warning message, remove the |
|
|
module to restore computer functionality, and then |
|
|
contact support through HP Support Assistant. To |
|
|
access HP Support Assistant, from the Start screen, |
|
|
select the HP Support Assistant app. |
|
|
|
(5) |
Battery bay |
Holds the battery. |
|
|
|
Front
Component |
|
Description |
|
|
|
(1) |
Hard drive light |
● Blinking white: The hard drive is being accessed. |
|
|
● Amber: HP 3D DriveGuard has temporarily |
|
|
parked the hard drive. |
|
|
NOTE: For more information about HP 3D |
|
|
DriveGuard, see Using HP 3D DriveGuard |
|
|
on page 55. |
|
|
|
(2) |
Memory card reader |
Reads optional memory cards that store, manage, |
|
|
share, or access information. |
|
|
|
18 Chapter 2 Getting to know your computer
3Connecting to a network
Your computer can travel with you wherever you go. But even at home, you can explore the globe and access information from millions of websites using your computer and a wired or wireless network connection. This chapter will help you get connected to that world.
Connecting to a wireless network
Wireless technology transfers data across radio waves instead of wires. Your computer may be equipped with one or more of the following wireless devices:
●Wireless local area network (WLAN) device—Connects the computer to wireless local area networks (commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in corporate offices, your home, and public places such as airports, restaurants, coffee shops, hotels, and universities. In a WLAN, the mobile wireless device in your computer communicates with a wireless router or a wireless access point.
●Bluetooth device—Creates a personal area network (PAN) to connect to other Bluetoothenabled devices such as computers, phones, printers, headsets, speakers, and cameras. In a PAN, each device communicates directly with other devices, and devices must be relatively close together—typically within 10 meters (approximately 33 feet) of each other.
For more information about wireless technology, see the information and website links provided in HP Support Assistant. To access HP Support Assistant, from the Start screen, select the HP Support Assistant app.
Using the wireless controls
You can control the wireless devices in your computer using these features:
●Wireless button, wireless switch, or wireless key (referred to in this chapter as the wireless button)
●Operating system controls
Using the wireless button
The computer has a wireless button, one or more wireless devices, and one or two wireless lights, depending on the model. All of the wireless devices on your computer are enabled at the factory, so the wireless light is on (white) when you turn on the computer.
The wireless light indicates the overall power state of your wireless devices, not the status of individual devices. If the wireless light is white, at least one wireless device is on. If the wireless light is off, all wireless devices are off.
NOTE: On some models, the wireless light is amber when all wireless devices are off.
Because the wireless devices are enabled at the factory, you can use the wireless button to turn on or turn off the wireless devices simultaneously.
Connecting to a wireless network 19
Using operating system controls
The Network and Sharing Center allows you to set up a connection or network, connect to a network, and diagnose and repair network problems.
To use operating system controls:
1.From the Start screen, type control panel, and then select Control Panel.
2.Select Network and Internet, and then select Network and Sharing Center.
For more information, access HP Support Assistant. To access HP Support Assistant, from the Start screen, select the HP Support Assistant app.
Using a WLAN
With a WLAN device, you can access a wireless local area network (WLAN), which is composed of other computers and accessories that are linked by a wireless router or a wireless access point.
NOTE: The terms wireless router and wireless access point are often used interchangeably.
●A large-scale WLAN, such as a corporate or public WLAN, typically uses wireless access points that can accommodate a large number of computers and accessories and can separate critical network functions.
●A home or small office WLAN typically uses a wireless router, which allows several wireless and wired computers to share an Internet connection, a printer, and files without requiring additional pieces of hardware or software.
To use the WLAN device in your computer, you must connect to a WLAN infrastructure (provided through a service provider or a public or corporate network).
Using an Internet service provider
When you are setting up Internet access in your home, you must establish an account with an Internet service provider (ISP). To purchase Internet service and a modem, contact a local ISP. The ISP will help set up the modem, install a network cable to connect your wireless computer to the modem, and test the Internet service.
NOTE: Your ISP will give you a user ID and a password to use for Internet access. Record this information and store it in a safe place.
20 Chapter 3 Connecting to a network