HP DesignJet T730 Printer
HP DesignJet T830 Multifunction Printer
Series
User Guide
© Copyright 2017 HP Development Company,
L.P.
Edition 4
Legal notices
The information contained herein is subject to
change without notice.
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Table of contents
1 Introduction ............................................................................................................................................................................................... 1
2 Connecting the printer ........................................................................................................................................................................... 15
3 Setting up the printer ............................................................................................................................................................................. 20
4 Personalizing the printer ....................................................................................................................................................................... 25
5 Paper handling ........................................................................................................................................................................................ 31
6 Printing ..................................................................................................................................................................................................... 41
7 Scanning .................................................................................................................................................................................................. 51
8 Copying ..................................................................................................................................................................................................... 69
9 Mobile printing ........................................................................................................................................................................................ 72
10 Practical printing examples ................................................................................................................................................................ 76
11 Handling ink cartridges and printhead ............................................................................................................................................. 94
12 Maintaining the printer ........................................................................................................................................................................ 98
13 Accessories ......................................................................................................................................................................................... 113
14 Troubleshooting paper issues ......................................................................................................................................................... 116
15 Troubleshooting print-quality issues ............................................................................................................................................. 136
16 Troubleshooting scanner issues ..................................................................................................................................................... 147
ENWW iii
17 Troubleshooting copy and scan quality issues ............................................................................................................................. 149
18 The scanner diagnostic plot ............................................................................................................................................................. 165
19 Troubleshooting ink cartridge and printhead issues ................................................................................................................... 171
20 Troubleshooting data communication issues ............................................................................................................................... 174
21 Troubleshooting general printer issues ......................................................................................................................................... 181
22 Front-panel error messages ............................................................................................................................................................ 184
23 HP Customer Care .............................................................................................................................................................................. 186
24 Printer specications ......................................................................................................................................................................... 189
Glossary ..................................................................................................................................................................................................... 194
Index ........................................................................................................................................................................................................... 197
iv ENWW
1 Introduction
●
Safety precautions
●
Using this guide
●
Printer models
●
The printer’s main features
●
The printer’s main components
●
The front panel
●
Printer software
●
Mobile printing and Web Services
●
Turn the printer on and o
●
Reports
Safety precautions
Before using your equipment, read, understand, and follow these safety precautions, and your local
Environmental, Health, and Safety regulations.
This equipment is not suitable for use in locations where children are likely to be present.
For any maintenance or part replacement, follow the instructions provided in HP documentation to minimize
safety risks and to avoid damaging the equipment.
General safety guidelines
There are no operator-serviceable parts inside the equipment except those covered by HP’s Customer Self Repair
program (see http://www.hp.com/go/selfrepair). Refer servicing of other parts to qualied service personnel.
Turn o the equipment and call your service representative in any of the following cases:
●
The power cord or plug is damaged.
●
The equipment has been damaged by an impact.
●
There is any mechanical or enclosure damage.
●
Liquid has entered the equipment.
●
There is smoke or an unusual smell coming from the equipment.
●
The equipment has been dropped.
●
The equipment is not operating normally.
ENWW Safety precautions 1
Turn o the equipment in either of the following cases:
●
During a thunderstorm
●
During a power failure
Take special care with zones marked with warning labels.
Ventilation measures for your location, whether oice, copy room, or equipment room, should meet local
environmental health and safety (EHS) guidelines and regulations.
Electrical shock hazard
WARNING! The internal circuits of the built-in power supplies and power inlet operate at hazardous voltages
capable of causing death or serious personal injury.
Unplug the equipment’s power cord before servicing the equipment.
The equipment requires a building installation circuit breaker, which must meet the requirements of the
equipment and should be in accordance with the Electrical Code requirements of the local jurisdiction of the
country in which the equipment is installed.
To avoid the risk of electric shock:
●
The equipment should be connected to earthed mains outlets only.
●
Avoid overloading the equipment's electrical outlet with multiple devices.
●
●
●
●
●
Fire hazard
To avoid the risk of re, take the following precautions:
●
●
●
●
●
Do not remove or open any closed system covers or plugs.
Do not insert objects through slots in the equipment.
Take care not to trip over the cables when walking behind the equipment.
Insert the power cord securely and completely into the wall socket and equipment inlet.
Never handle the power cord with wet hands.
The customer is responsible for meeting the equipment’s requirements and the Electrical Code
requirements according to the local jurisdiction of the country where the equipment is installed. Use the
power supply voltage specied on the nameplate.
Use only the power cord supplied by HP with the equipment. Do not use a damaged power cord. Do not use
the power cord with other products.
Do not insert objects through slots in the equipment.
Take care not to spill liquid on the equipment. After cleaning, make sure all components are dry before
using the equipment again.
Do not use aerosol products that contain ammable gases inside or around the equipment. Do not operate
the equipment in an explosive atmosphere.
●
Do not block or cover the openings of the equipment.
2 Chapter 1 Introduction ENWW
Mechanical hazard
The equipment has moving parts that could cause injury. To avoid personal injury, take the following precautions
when working close to the equipment.
●
Keep your clothing and all parts of your body away from moving parts.
●
Avoid wearing necklaces, bracelets, and other hanging objects.
●
If your hair is long, try to secure it so that it will not fall into the equipment.
●
Take care that sleeves or gloves do not get caught in moving parts.
●
Do not operate the equipment with covers bypassed.
●
Internal fan blades are hazardous moving parts. Disconnect the equipment before servicing.
●
Never insert your hands into the equipment while it is printing, due to the moving parts inside.
Heavy paper hazard
Special care must be taken to avoid personal injury when handling heavy papers.
●
Handling heavy paper rolls may require more than one person. Care must be taken to avoid back strain
and/or injury.
●
When handling heavy paper rolls, wear personal protective equipment, including boots and gloves.
●
Follow your local Environmental Health and Safety regulations for handling heavy paper rolls.
Ink handling
HP recommends that you wear gloves when handling ink supplies.
Warnings and cautions
The following symbols are used in this manual to ensure the proper use of the equipment and to prevent the
equipment from being damaged. Follow the instructions marked with these symbols.
WARNING! Failure to follow the guidelines marked with this symbol could result in serious personal injury or
death.
CAUTION: Failure to follow the guidelines marked with this symbol could result in minor personal injury or
damage to the equipment.
Using this guide
The user guide can be downloaded from:
http://www.hp.com/go/T730/manuals
http://www.hp.com/go/T830/manuals
Introduction
This chapter provides a brief introduction to the printer and its documentation for new users.
ENWW Using this guide 3
Use and maintenance
These chapters help you carry out normal printer procedures and include the following topics.
●
Connecting the printer on page 15
●
Setting up the printer on page 20
●
Personalizing the printer on page 25
●
Paper handling on page 31
●
Printing on page 41
●
Mobile printing and Web Services on page 12
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Practical printing examples on page 76
●
Handling ink cartridges and printhead on page 94
●
Maintaining the printer on page 98
Troubleshooting
These chapters help you solve problems that may occur while printing; they include the following topics:
●
Troubleshooting paper issues on page 116
●
Troubleshooting print-quality issues on page 136
●
Troubleshooting ink cartridge and printhead issues on page 171
●
Troubleshooting data communication issues on page 174
●
Troubleshooting general printer issues on page 181
●
Front-panel error messages on page 184
Accessories, support and specications
These chapters, Accessories on page 113, HP Customer Care on page 186 and Printer specications
on page 189, contain reference information, including customer care, the printer specications and part
numbers for paper types, ink supplies and accessories.
Glossary
The Glossary on page 194 contains denitions of printing and HP terms used in this documentation.
Index
In addition to the table of contents, there is an alphabetical index to help you to nd topics quickly.
Warnings and Cautions
The following symbols are used in this manual to ensure the proper use of the printer and to prevent the printer
from being damaged. Follow the instructions marked with these symbols.
WARNING! Failure to follow the guidelines marked with this symbol could result in serious personal injury or
death.
CAUTION: Failure to follow the guidelines marked with this symbol could result in minor personal injury or
damage to the printer.
4 Chapter 1 Introduction ENWW
Printer models
This guide covers the following printer models, normally referring to them by their short names for brevity.
Full name Short name
HP DesignJet T730 Printer T730
HP DesignJet T830 Multifunction Printer series T830
The printer’s main features
Your printer is a color inkjet printer designed for printing high-quality images on paper up to 610 mm (24 in) or
914 mm (36 in). If your printer is a T830 Multifunction Printer, it also has an integrated color scanner capable of
scanning images of the same width that the printer can print. Some major features of the equipment are shown
below:
●
Print resolution of up to 2400 × 1200 dpi using the Best print-quality option, the Maximum Detail option
and photo paper
●
Scan resolution of up to 600 dpi, in RGB color with 24 bits per pixel, or grayscale with 8 bits per pixel, or
black and white with 1 bit per pixel
●
The printer can be controlled from its front panel or from a remote computer using the Embedded Web
Server or the HP Utility
NOTE: Throughout this manual, “HP Utility” refers to the HP Utility for Mac OS X and the HP DesignJet
Utility for Windows.
●
Touch-sensitive front panel in color, with an intuitive graphical user interface
●
Supports Ethernet or Wi-Fi connection
●
Hi-Speed USB host port for connecting a USB ash drive
●
Mobile printing and scanning includes Web-connected features such as automatic rmware upgrades and
HP ePrint
●
Handles roll and cut-sheet paper, with a multi-sheet tray
●
Economode for printing economically
●
Ink and paper usage information available from the Embedded Web Server, see Access the Embedded Web
Server on page 26
●
Supplies information, troubleshooting, and rmware updates available from the HP Utility, see Access the
HP Utility on page 26
●
Access to the online HP Support Center (see HP Support Center on page 187)
ENWW Printer models 5
The printer’s main components
HP DesignJet T830 Multifunction Printer front view
1. Multi-sheet tray extenders
2. Ink cartridges
3. Ink cartridge cover
4. Printhead door
5. Printhead
6. Output tray extenders
7. Bin
8. Output platen
9. Front panel
10. Scanner cover
11. Front window
6 Chapter 1 Introduction ENWW
HP DesignJet T730 Printer front view
1. Multi-sheet tray extenders
2. Ink cartridges
3. Ink cartridge cover
4. Printhead door
5. Printhead
6. Output tray extenders
7. Bin
8. Output platen
9. Front panel
ENWW The printer’s main components 7
HP DesignJet T830 Multifunction Printer rear view
1. Roll cover
2. Communication ports
3. Multi-sheet tray
8 Chapter 1 Introduction ENWW
HP DesignJet T730 Printer rear view
1. Roll cover
2. Communication ports
3. Multi-sheet tray
Communication
1. Ethernet port
The front panel
The front panel is a touch-sensitive screen with a graphical user interface; it is located on the front left of the
printer. It gives you complete control of your printer: from the front panel, you can print, view information about
ENWW The front panel 9
the printer, change printer settings, perform calibrations and tests, and so on. The front panel also displays alerts
(warning and error messages) when needed.
The front panel has a large central area to display dynamic information and icons. At the top of the central area
there is a dashboard that displays the Home screen icons. To interact with these icons swipe down the
dashboard status to access the dashboard.
On the left and right sides of the screen you can see up to four xed icons at dierent times. Normally they are
not all displayed at the same time.
Close to the front panel is the power key , with which you can turn the printer on or o. The key is illuminated
when the printer is on. It
sleep mode.
ashes when the printer is in transition between on and o and when the printer is in
Left and right xed icons
●
●
●
●
Home screen dynamic icons
The following items are displayed only on the home screen.
●
shows the status of the wireless connection: if the blue light is on, the wireless connection is active.
Touch to return to the home screen.
Touch to view help about the current screen.
Touch to go back to the previous screen without discarding changes.
In the central area of the front panel are the paper tab icons:
–
Touch to load, unload, and change options for roll paper.
–
Touch to change options for the multi-sheet tray, or to activate it.
–
Touch to load, unload, and change options for single sheets.
NOTE:
The active paper source is indicated by a slightly larger icon, with a white tick in a blue circle: .
●
The dashboard icons are located at the top of the central area:
–
Touch to change printer settings.
–
Touch to eject scanned original.
–
Touch to view ink information.
10 Chapter 1 Introduction ENWW
–
Touch to view information about printheads.
–
Touch to view connectivity status information and to perform network conguration. If a network
cable is connected, is displayed instead.
NOTE: It is not possible to use wireless and wired network connections simultaneously.
–
Touch to view information about Wi-Fi Direct.
–
Touch to view information and congure ePrint to print from a computer or mobile device
sending an email to the printer.
If the printer is left idle for some time, it goes into sleep mode and switches o the front-panel display. To
change the time that elapses before sleep mode, Touch , then Printer setup > Sleep Mode. You can set a
time between 5 minutes and 4 hours.
The printer wakes from sleep mode and switches on the front-panel display whenever there is some external
interaction with it.
Information about specic uses of the front panel can be found throughout this guide.
Printer software
The following software is provided with your printer:
●
The product software is in https://www.hp.com/go/T730/drivers - https://www.hp.com/go/T830/drivers
●
The Embedded Web Server allows you to:
–
Manage the printer from a remote computer
–
View the status of the ink cartridges, the printhead, and the paper
–
Access the HP Support Center, see HP Support Center on page 187
–
Update the printer's rmware, see Firmware update on page 107
–
Perform alignments and troubleshooting
–
Change various printer settings
–
Manage email notications
See Access the Embedded Web Server on page 26.
●
The HP Utility allows you to:
–
Manage the printer from a remote computer
–
View the status of the ink cartridges, the printhead, and the paper
–
Access the HP Support Center, see HP Support Center on page 187
–
Update the printer's rmware, see Firmware update on page 107
–
Launch the Embedded Web Server
See Access the HP Utility on page 26.
ENWW Printer software 11
NOTE: New versions of all printer software can be expected to appear from time to time. In some cases, when
you receive your printer there may already be later versions available on HP's website of some of the software
provided with it.
Mobile printing and Web Services
Mobile printing
With HP Mobile Printing Solutions you can print straight from your smartphone or tablet in just a few simple
steps wherever you are; using your mobile device OS or sending an email to your printer with PDF, TIFF and JPEG
attachments.
●
Apple iOS printing is enabled through Airprint, which comes pre-installed in iOS devices.
●
For Android printing, install the HP Print Service app from Google Play. If you have have already installed it,
check that it is up to date. You can obtain the latest version from https://play.google.com/store/apps/
details?id=com.hp.android.printservice.
●
You can also download the HP Smart App to enhance your printing capabilities and enable Scanning and
Sharing from a smartphone or tablet.
–
Latest iOS version from https://itunes.apple.com/app/id469284907
–
Latest Android version from https://play.google.com/store/apps/details?id=com.hp.printercontrol
●
To enable email printing, ensure the service is enabled and retrieve the printer's email address from the
front panel.
For more detailed information, see http://www.hp.com/go/designjetmobility.
Enable email printing
1. Make sure that your printer is correctly connected to the Internet.
2.
Enable Web Services during initial setup of the printer, or later by touching on the home screen and
following the instructions on the front panel. The printer may need to restart if it has updated its rmware.
3.
Retrieve the printer’s email address by touching on the home screen at any time.
4. This is an optional step: If you are the printer administrator, log in at HP Connected
(http://www.hpconnected.com) to customize your printer’s email address or manage printer security for
remote printing.
Congratulations, you now have completed Web Services setup. HP ePrint is ready to use. For the latest
information, support, and terms of use of the HP Connected see http://www.hpconnected.com. You can also
benet from automatic rmware updates after following this setup.
Turn the printer on and o
If you wish to turn the printer on or o, the normal and recommended method is to use the next to the front
panel.
12 Chapter 1 Introduction ENWW
However, if you plan to store the printer for a long period or the power key does not seem to work, you are
recommended to unplug the power cord.
To turn it back on, plug in the power cord.
When the printer is powered back on, it takes about three minutes to initialize and check and prepare the
printhead.
NOTE: When the printer has not been used for a certain period of time (the default time is determined by
Energy Star), it saves power by going into sleep mode. However, any interaction with the printer's front-panel
display, or sending a new job to print, returns it to active mode, and it can resume printing immediately. To
change the sleep mode time, see Change the sleep mode setting on page 27.
Reports
The reports give various kinds of information about your printer. They can be requested from the front panel.
Before requesting any info prints, check that the printer and the paper are ready for printing. The loaded paper
should be at least A4 portrait—210 mm (8.27 in) wide—otherwise the printer may not load the paper, or the
print may be clipped.
ENWW Reports 13
To print any report, swipe down the dashboard, touch , then scroll down to Reports and touch it, then select
the report you want. The following reports are available:
●
Demo prints: show some of the capabilities of the printer
–
Drawing demo
–
Rendering demo
–
GIS map demo
●
User info prints
–
Printer status report
–
Print quality report
–
Network Conguration Page
14 Chapter 1 Introduction ENWW
2 Connecting the printer
●
Choose which connection method to use
●
Connect the printer to your network
●
Connect a computer to the printer by network (Windows)
●
Uninstall the printer software (Windows)
●
Connect a computer to the printer by network (Mac OS X)
●
Sharing the printer
●
Uninstall the printer software (Mac OS X)
ENWW 15
Choose which connection method to use
The following methods can be used to connect your printer.
Connection type Speed Cable length Other factors
Wireless Moderate; varies according to conditions
(distance to router, interference, number of
wireless clients, network topology, and so
on)
Gigabit ethernet Fast; varies according to network traic Long: 100 m (328 ft) Requires specic equipment (switches)
N/A Sensitive to interference over longer
distances; requires extra equipment
(wireless access point or wireless router)
NOTE: The speed of any network connection depends on all components used in the network, which can
include network interface cards, routers, switches and cables. If any one of these components cannot operate at
high speed, you will have a low-speed connection. The speed of your network connection can also be aected by
the total amount of traic from other devices on the network.
NOTE: Wireless connection can be aected by the location of the network router and the device. In order to
improve the wireless connection:
1. Position the wireless access point in a more central position of the working place as shown in gure no 2.
Try place away from dense materials. Metal, concrete, double thick walls are the hardest to penetrate,
wood and plasterboard are easier. Consider these when positioning the printer.
2. Change wireless channel to one that’s not being used preferably 1, 6 or 11 as these are non-overlapping
channels.
3. Extend the range of the wireless network by using a simple wireless extender or adding more wireless
access points as shown in
gures 3 and 4.
Connect the printer to your network
The printer is able to congure itself automatically for most networks, in a similar way to any computer in the
same network. The rst time you connect it to a network, this process may take a few minutes.
Once the printer has a working network conguration, you can check its network address from the front panel:
touch or .
To connect to a wireless network, the easiest way is to go to the front panel, swipe down the dashboard, touch
, then scroll down the menu and touch Network setup > Wireless settings.
When a network device automatically congures itself by receiving an IP address from the DHCP service, this IP
address may change from the last time the device is powered o to the next time it is powered on, which may
lead to the device being shown as "oine" when driver port settings are congured with the original IP address.
16 Chapter 2 Connecting the printer ENWW
There are at least three possible ways to avoid this:
●
Increase the lease time of your DHCP server device.
●
Set a xed IP address for your printer that will not be changed by DHCP (see Communication failures
between computer and printer on page 175).
●
Congure the printer and driver to refer to the hostname instead of the numeric IP address (see
Communication failures between computer and printer on page 175).
See the Assembly Instructions for more details about Internet setup, and how to connect to and register with the
cloud to enable Web Services.
Connect a computer to the printer by network (Windows)
The following instructions apply if you intend to print from software applications using a printer driver. See
Printing on page 41 for alternative ways of printing.
Before you begin, check your equipment:
●
The printer should be set up and on.
●
The Ethernet switch or router should be on and functioning correctly.
●
The printer and the computer should be connected to the network (see Connect the printer to your network
on page 16). The printer can be connected by Ethernet or Wi-Fi.
●
The printer and the computer should be connected to the Internet.
Now you can proceed to install the printer software and connect to your printer.
Printer software installation
1. Make a note of the printer's IP address from the front panel (see Access the Embedded Web Server
on page 26).
Install the product software from https://www.hp.com/go/T730/drivers -
2.
drivers. Be sure to follow the software installation instructions.
3. The system will automatically detect if you are using Windows or Mac OS X, you can then choose which
specic software you want to install (by default, all of it). If your computer fails to nd any printers on the
network, the Printer Not Found window is displayed, which helps you to try to nd your printer. If you have
a rewall in operation; you may have to disable it temporarily in order to nd the printer. You also have the
options of searching for the printer by its hostname, IP address, or MAC address.
In some cases, when the printer is not in the same sub-net as the computer, specifying the printer's IP
address may be the only successful option.
Uninstall the printer software (Windows)
Use the Control Panel to uninstall the software, in the same way as you can uninstall any other software.
https://www.hp.com/go/T830/
Connect a computer to the printer by network (Mac OS X)
You can connect your printer to a network under Mac OS X by using the following methods:
●
Bonjour
●
TCP/IP
ENWW Connect a computer to the printer by network (Windows) 17
NOTE: The printer does not support AppleTalk.
The following instructions apply if you intend to print from software applications using a printer driver. See
Printing on page 41 for alternative ways of printing.
Before you begin, check your equipment:
●
The printer should be set up and on.
●
The Ethernet switch or router should be on and functioning correctly.
●
The printer and the computer should be connected to the network. See Connect the printer to your network
on page 16.
Now you can proceed to install the printer software and connect to your printer.
Bonjour connection
1.
Go to the front panel and touch or . Note the mDNS service name of your printer.
Install the product software from https://www.hp.com/go/T730/drivers - https://www.hp.com/go/T830/
2.
drivers. Be sure to follow the software installation instructions.
3. Your Web browser opens to display the rest of the software installation procedure. The system will
automatically detect if you are using Windows or Mac OS X, you can then choose which specic software
you want to install (by default, all of it).
4. When the software has been installed, the HP Utility starts automatically, to set up a connection to your
printer. Follow the instructions on your screen.
5. In the Setup Assistant screen, look for your printer's mDNS service name (which you noted in step 1) in the
Printer Name column.
●
If you nd the right name, scroll sideways if necessary to see the Connection Type column, and check
that it shows Bonjour. Then highlight that line. Otherwise, continue searching further down the list.
●
If you cannot nd your printer's name just click Continue and do the setup manually in your System
Preferences later on.
Click Continue.
6. Continue following the instructions on the screen.
TCP/IP connection
1. Go to the front panel and make a note of the printer's URL (see Access the Embedded Web Server
on page 26).
Install the product software from https://www.hp.com/go/T730/drivers
2.
drivers. Be sure to follow the software installation instructions.
3. Follow the instructions on your screen.
4. The printer software is installed, including the printer drivers and other HP software, such as the HP Utility.
- https://www.hp.com/go/T830/
If you have enabled Web Services on your printer, you can print to your printer by email. Just check the Web
Services menu for the email address of your printer, then send the le you want to print to that email
address as an attachment.
5. When the software has been installed, the HP Printer Setup Assistant starts automatically, to set up a
connection to your printer. Follow the instructions on your screen.
18 Chapter 2 Connecting the printer ENWW
6. When you reach the Select Printer screen, look for your printer's URL (which you noted in step 1) in the
Printer Name column.
●
If you nd the right name, scroll sideways if necessary to see the Connection Type column, and check
that it shows IP Printing. Then highlight that line. Otherwise, continue searching further down the list.
●
If you cannot nd your printer's name with an IP Printing connection type, check the box My printer is
not in the list.
Click Continue.
7. Continue following the instructions on the screen. When you reach the Printer Queue Created screen, click
Quit to exit, or Create New Queue if you want to connect another printer to the network.
Sharing the printer
If your computer is connected to a network, you can make your directly connected printer available to other
computers on the same network.
1. Double-click the System Preferences icon on the Dock menu bar on your desktop.
2. To enable printer sharing, go Sharing, select Printer Sharing, and then check the printer(s) that you want to
share.
3. Your printer now automatically appears in the list of shared printers displayed by any other computer
running Mac OS X and connected to your local network.
Bear in mind the following considerations:
●
Any other users wishing to share your printer must install the printer software on their own computers.
●
Anyone sharing your directly connected printer will be able to send print jobs, but will not be able to receive
information from the printer—which aects alerts, status reports, paper management, administration and
troubleshooting.
●
You may nd that sharing your directly connected printer with other users will slow down your computer
unacceptably.
TIP: The best way to share the printer over a network is to connect the printer not to any computer, but to the
network. See Connect a computer to the printer by network (Mac OS X) on page 17.
Uninstall the printer software (Mac OS X)
During the previous Installation step, you have the option to select that . This should be available under HewlettPackard in the system Applications folder.
IMPORTANT: The HP Uninstaller application will uninstall all HP Software installed in your system.
To delete the print queue only, select the Print & Scan dialog from the system preferences. Select the name of
the printer and click the – button.
ENWW Sharing the printer 19
3 Setting up the printer
●
Introduction
●
Automatic rmware update
●
Turn email notications on and o
●
Turn alerts on and o
●
Control access to the Embedded Web Server
●
Set Windows driver preferences
●
Set up Web Services
20 Chapter 3 Setting up the printer ENWW
Introduction
This chapter describes various printer settings that the printer administrator may wish to control as soon as a
new printer is assembled and ready for use.
Automatic rmware update
The printer can automatically check for a rmware update periodically (see Firmware update on page 107).
Without an update, some Web Services may not be available. The Enable Web Services process includes the
option to turn on automatic
rmware updates from the printer's front panel or Embedded Web Server.
Turn email notications on and o
In order to receive email notications from the printer, you must have congured the email server. To congure
the email server using the Embedded Web Server, select Settings > email alerts, and ll in the following elds:
●
SMTP server: the IP address or hostname of the outgoing mail server (SMTP) that will process all email
messages from the printer. If the mail server requires authentication, email notications will not work.
●
Printer email address: each email message sent by the printer must include a return address, which does
not need to be a real, functional email address, but it should be unique, so that recipients of the message
can identify the printer that sent it.
You can turn specic email notications on or o by selecting Notications from the Tools tab of the Embedded
Web Server.
Turn alerts on and o
Printer alerts warn you when there is a printer problem that you can correct by taking action, or when one of your
printing jobs changes its status. The alerts are displayed by the printer's front panel, by the HP Utility, by the
printer driver and by the Embedded Web Server.
You can change the alert settings in various ways to display all, some, or none of the available alerts.
To access alert settings under Windows
●
Select Alert Settings in the Tools menu of the HP DesignJet Utility.
●
Select Alert Settings in any alert page displayed by the HP DesignJet Utility.
●
Right-click the system tray icon of the HP DesignJet Utility, and select Alert Settings.
In the Alert Settings window, you can use the Alerting slider to turn o alerts completely.
ENWW Introduction 21
Alternatively, you can choose when, if ever, to display critical or non-critical alerts.
To access alert settings under Mac OS X
●
Open HP Printer Monitor preferences, select your printer, and then Customize Alerts, so that you can set
each individual alert to appear in specic cases and with a specic time interval.
22 Chapter 3 Setting up the printer ENWW
You can turn o alerts completely by unchecking the “Show monitor status in menu bar” box in the Notications
tab of the HP Printer Monitor preferences. If you leave that box checked but uncheck the “Notify me when alert
appears” box (as below), the alerts will be available in the HP Printer Monitor, but will not pop up in the Dock
screen.
Control access to the Embedded Web Server
To prevent users from modifying important device settings, you can set a password in the Embedded Web
Server, so that users without the password can see only the Information tabs. Once set, the password is required
to view or change any parameters in the other tabs.
Set Windows driver preferences
You can change some default settings in your printer driver according to your own preferences, for instance to
set color emulation or paper-saving options. To do this under Windows 7, for example, press the Start button on
your computer's screen, then click Devices and printers, then right-click your printer's icon and select Printing
preferences. Any settings you change in the Printing Preferences window will be saved as default values.
Set up Web Services
Before using Web Services, some setup is required on your printer and your computer:
1. Make sure that your printer is correctly connected to the Internet.
2. Enable Web Services during initial setup of the printer, or later by swiping down the dashboard, touching
and scrolling down and touching Web Services. During the process you will have access to an
Automatic
you have the unit updated with the latest rmware available to ensure the best performance possible.
3. This is an optional step: If you are the printer administrator, log in at HP Connected
(http://www.hpconnected.com) to customize your printer’s email address or manage printer security for
remote printing.
ENWW Control access to the Embedded Web Server 23
rmware update Service. It is strongly recommended that you have this service enabled and that
Congratulations, you now have completed Web Services setup and HP ePrint is ready to use.
For the latest information, support, and terms of use of HP Connected, see http://www.hpconnected.com (check
your region's availability).
24 Chapter 3 Setting up the printer ENWW
4 Personalizing the printer
●
Change the language of the front-panel display
●
Access the Embedded Web Server
●
Change the language of the Embedded Web Server
●
Access the HP Utility
●
Change the language of the HP Utility
●
Change the unit of measurement
●
Change the sleep mode setting
●
Change the auto-o setting
●
Change the front-panel display brightness
●
Congure network settings
●
Manage printer security
●
Change your printer’s email address
ENWW 25
Change the language of the front-panel display
To change the language of the front-panel menus and messages, swipe down the dashboard, touch , then
scroll down the menu and touch Preferences > Language. Touch your preferred language.
Access the Embedded Web Server
The Embedded Web Server enables you to manage your printer remotely using an ordinary Web browser running
on any computer.
To access the Embedded Web Server, you must have a TCP/IP connection to your printer. You can access the
Embedded Web Server indirectly through the HP Utility, if you connect to your printer with a TCP/IP connection
(wired or wireless).
The following browsers are known to be compatible with the Embedded Web Server:
●
Internet Explorer 10 and later
●
Mozilla Firefox 35 and later
●
Safari 8.x for Yosemite (OS X v10.10), Safari 7.x for Mavericks (OS X v10.9) and Safari 6.x for Mountain Lion
(OS X v10.8)
●
Google Chrome 40 and later
To access the Embedded Web Server on any computer, open your Web browser and type the IP address of your
printer.
You can see your printer's IP address on the front panel by touching or .
If you have followed these instructions but failed to get through to the Embedded Web Server, see Cannot access
the Embedded Web Server on page 183.
Change the language of the Embedded Web Server
The default language in which the Embedded Web Server rst appears is the language you have selected for
your browser. If this language is not supported by the Embedded Web Server, the Embedded Web Server will
appear in English; however, you can change it to any supported language.
The languages supported by the Embedded Web Server are English, Portuguese, Spanish, Catalan, French,
Italian, German, Polish, Russian, Simplied Chinese, Traditional Chinese, Korean, and Japanese. There is an option
at the bottom of the screen to change language.
Access the HP Utility
The HP Utility enables you to manage your printer from a computer with a USB, TCP/IP, or Wi-Fi connection.
●
Under Windows, start the HP Utility from your desktop shortcut or from Start > All Programs > HP >
HP DesignJet Utility > HP DesignJet Utility. This launches the HP DesignJet Utility, showing the HP DesignJet
printers installed on your computer.
●
Under Mac OS X, launch the HP Utility from your dock shortcut or by selecting STARTUP_DISK > Library >
Printers > hp > Utilities > HP Utility. This launches the HP Utility, showing the HP DesignJet printers installed
on your computer.
When you select your printer in the left pane, everything that appears in the right pane is specic to that
printer.
26 Chapter 4 Personalizing the printer ENWW
Change the language of the HP Utility
The HP Utility can work in the following languages: English, Portuguese, Spanish, Catalan (Windows only),
French, Italian, German, Dutch, Russian, Simplied Chinese, Traditional Chinese, Korean, and Japanese.
●
Under Windows, the language will be adjusted to your regional language settings as dened in the
Windows Control Panel.
●
Under Mac OS X, the language is changed as for any other application. In System Preferences, select
International and re-launch the application.
Change the unit of measurement
To change the unit of measurement in the front panel, swipe down the dashboard, touch , then scroll down
the menu and touch Preferences > Unit Selection, and select between English or Metric. Touch Done to set the
value.
Change the sleep mode setting
If the printer is left switched on but unused for a certain period of time, it goes automatically into sleep mode to
save power. To change the time the printer waits before it goes into sleep mode, go to the front panel and swipe
down the dashboard, touch , then scroll down the menu and touch Sleep mode. Select the wait time you
want and then touch
OK; you can set the time from 5 minutes to 4 hours. The default time is 5 minutes.
Change the auto-o setting
You can use the printer's auto-o feature to turn the printer o automatically. For example, setting it to 2 hours
would turn the printer o after 2 hours of inactivity. In this way, you can save more energy. However, the auto-o
feature is automatically disabled when the printer is connected to a network, to avoid inconveniencing network
users.
If you are using a USB connection, you can set the printer to turn itself o completely after 2 to 12 hours of
inactivity. At the front panel, swipe down the dashboard, touch , then scroll down the menu and touch Auto
power o.
Change the front-panel display brightness
To change the brightness of the front-panel display, swipe down the dashboard, touch , then scroll down the
menu and touch Preferences > Screen brightness, and select a value you want. Touch Done to set the value.
ENWW Change the language of the HP Utility 27
Congure network settings
You can view and congure the network settings from the Embedded Web Server, the HP Utility or the front
panel.
●
From the Embedded Web Server: Select the Network tab.
●
From the HP Utility: You can access the Embedded Web Server through the HP Utility.
●
From the front panel: swipe down the dashboard, touch , then scroll down the menu and touch
Network setup.
The following options are available:
●
Enable/Disable wireless turns the wireless connection on or o.
●
Wireless setup wizard provides an easy way to connect to a wireless network.
●
Wi-Fi protected setup allows you to set up a connection with a wireless network using WPS (pushbutton or
pin) encryption.
●
Network summary displays information about the wired or wireless network
●
Print network conguration
●
Advanced setup
–
Select I/O timeout sets the time that the printer will wait for the driver to send a job to the printer
once the connection has been opened. Values range from half a minute to half an hour.
–
Link speed sets the speed at which data are transmitted over the network. The default is Automatic.
–
IP settings allows you to view or change the IP address, subnet mask, default gateway, and DNS
address.
–
Hostname allows you to change the hostname.
●
Restore network defaults
Congure rewall settings
Firewall features provide network-layer security on both IPv4 and IPv6 networks. The rewall provides simple
control of IP addresses that are allowed access.
NOTE: In addition to rewall protection at the network layer, the printer also supports open secure sockets
layer (SSL) standards at the transport layer for secure client-server applications, such as client-server
authentication or HTTPS Web browsing.
28 Chapter 4 Personalizing the printer ENWW
For rewall operation on the printer, you must congure a rewall policy to apply to specied IP traic. Firewall
policy pages are accessed through the Embedded Web Server and displayed by your Web browser. After a policy
is congured, it is not activated until you click Apply in the Embedded Web Server.
Creating and using rewall rules
Firewall rules allow you to control IP traic. Use rewall rules to allow or drop IP traic based on IP addresses and
services.
Enter up to ten rules, each rule specifying the host addresses, services, and the action to take for those
addresses and services.
Create a rewall rule
1. Open the Embedded Web Server.
2. Click the Settings tab, then Firewall Rules.
3. Click New, and then follow the onscreen instructions.
NOTE: After you click Apply, the connection to the Embedded Web Server might be temporarily disrupted for a
short period of time. If the IP address was unchanged, the Embedded Web Server connection will be enabled
again. However, if the IP address was changed, use the new IP address to open the Embedded Web Server.
Change the priority of rewall rules
1. Open the Embedded Web Server.
2. Click the Settings tab, then Firewall Rules Priority.
3. Select the priority from the Rule Precedence list, with 10 having the highest priority and 1 having the lowest
priority.
4. Click Apply.
Change rewall options
1. Open the Embedded Web Server.
2. Click the Settings tab, then Firewall Options.
3. Change whatever options you wish, then click Apply.
NOTE: After you click Apply, the connection to the Embedded Web Server might be temporarily disrupted for a
short period of time. If the IP address was unchanged, the Embedded Web Server connection will be enabled
again. However, if the IP address was changed, use the new IP address to open the Embedded Web Server.
Reset rewall settings
To reset the rewall settings to the factory defaults, restore the printer’s network settings.
Limitations to rules, templates, and services
When creating rewall rules, note the following limitations to rules, templates, and services.
Item
Maximum number of rules 10 (one default rule)
Maximum number of Address Templates 12
Maximum number of user-dened address templates 5
Limit
ENWW Congure network settings 29
Item Limit
Maximum number of services you can add to a user-dened service template
NOTE: The predened All Services template is not subject to this limitation and includes all services
supported by the print server.
Maximum number of services you can add to the policy
NOTE: For a given rule, only one address template and one service template can be added.
Maximum number of service templates in the policy 10
Maximum number of user-dened custom service templates 5
Reset network settings
To reset the administrator password and network settings, go to the front panel, swipe down the dashboard and
touch
, then scroll down the menu and touch Network setup > Restore network settings.
NOTE: Print the network conguration page and check that the network settings have been reset.
NOTE: Resetting the printer’s network settings also resets the printer’s rewall settings.
Manage printer security
When you have set up Web Services, the printer is in unlock mode. In unlock mode, anyone who knows your
printer's email address can print to your printer by just sending a le to it. Although HP provides a spam ltering
service, you should be careful about giving out your printer's email address, as everything sent to that address
may be printed on your printer.
40
40
If you are the printer administrator, you can manage printer security or change your printer status to lock mode
by visiting HP Connected at http://www.hpconnected.com (check your region's availability). You can also
customize your printer's email address and manage print jobs from there. At your rst visit, you will need to
create an account in HP Connected.
Change your printer’s email address
You can change your printer's email address at HP Connected: http://www.hpconnected.com (check your region's
availability).
30 Chapter 4 Personalizing the printer ENWW
5 Paper handling
●
General paper-loading advice
●
Load a roll onto the spindle
●
Load a roll into the printer
●
Unload a roll
●
Load a single sheet
●
Unload a single sheet
●
Use the multi-sheet tray
●
View information about the paper
●
Maintain paper
●
Change the drying time
●
Turn the automatic cutter on and o
●
Form feed with or without cutting
ENWW 31
General paper-loading advice
You can load paper into the printer in three dierent ways: from a roll, as a single sheet, or as a stack of single
sheets from the multi-sheet tray. Only one of these methods can be used at a time, and switching from one to
another is manual: it is not done automatically.
CAUTION: Make sure the printer wheels are locked (the brake lever is pressed down) to prevent the printer from
moving.
CAUTION: All paper must be 280 mm (11 in) or wider. A4 and letter paper should not be loaded in landscape
orientation.
TIP: For photo paper wear cotton gloves to avoid transferring oils onto the paper.
CAUTION: Keep the bin closed throughout the loading process.
Load a roll onto the spindle
1. Open the roll cover.
32 Chapter 5 Paper handling ENWW
2. Remove the spindle from the printer.
WARNING! Do not insert your ngers into the spindle supports during the removal process.
3. The spindle has a stop at each end to keep the roll in position. The blue stop can be removed to mount a
new roll; it slides along the spindle to hold rolls of dierent widths. Remove the blue paper stop from the
end of the spindle.
4. If the roll is long, rest the spindle horizontally on a table and load the roll on the table.
5. Slide the new roll onto the spindle. Make sure the paper type is oriented as shown. If it is not, remove the
roll, turn it 180 degrees and slide it back on to the spindle. There are labels on the spindle showing the
correct orientation.
NOTE: From the front of the printer, the blue stopper is inserted into the left-side holder.
Ensure both ends of the roll are as close to the spindle stops as possible.
ENWW Load a roll onto the spindle 33
6. Put the blue paper stop on to the open end of the spindle, and push it towards the end of the roll. The roll
cannot exceed the blue hub as illustrated below.
7. Ensure the blue paper stop is pushed in as far as it goes. Check that there is no space between the roll and
the stops at both ends.
IMPORTANT: Make sure that the roll does not exceed the blue hub.
NOTE: The printer only accepts rolls with 2-inch cores. For further details on roll specications, see Paper
specications on page 190.
If you are a regular user of dierent paper types, you can change rolls more quickly if you preload rolls of
dierent paper types on dierent spindles. Extra spindles are available for purchase, see Accessories
on page 113.
Load a roll into the printer
To start this procedure, you must have a roll loaded on the spindle. See Load a roll onto the spindle on page 32.
1.
From the front panel, select the paper tab, touch , then touch Load roll and follow the front panel
instructions.
This step is optional: if you just start feeding in roll paper, the printer recognizes that you want to load a roll.
2. Make sure the cover is open.
34 Chapter 5 Paper handling ENWW
3. Insert the spindle into the printer, holding it by both ends. The blue hub should be on the left, as viewed
from the front of the printer.
4. If the edge of the roll is not straight or torn (sometimes due to tape used to hold end of the roll), pull the
paper slightly and cut a straight edge.
5. Insert the edge of the paper into the printer.
WARNING! Do not push your ngers inside the printer's paper path.
6. Roll the paper into the printer until you feel resistance and the paper exes slightly. When the printer
detects the paper, it beeps, and feeds in the paper automatically.
7. The front panel prompts you to select the paper category and type.
ENWW Load a roll into the printer 35
8. If you do not see your paper type in the front panel, touch More paper types.
If you still cannot nd your paper type in the whole list, see The paper type is not in the driver on page 119.
9. The printer checks the alignment and measures the width. If the roll is not correctly aligned, follow the
instructions on the front-panel display.
10. Close the roll cover.
11. Touch OK when ready.
NOTE: If you have an unexpected issue at any stage of the paper loading process, see The paper cannot be
loaded successfully on page 117.
Unload a roll
If there is paper on the roll, you can unload it from the front panel: touch the paper tab, touch , then Unload a
roll and touch OK when ready.
If the end of the paper is no longer attached to the core, the front panel asks you to unload the roll manually.
After unloading, the multi-sheet tray is the default active paper source.
Conrm the paper type and size loaded on the multi sheet tray.
Load a single sheet
NOTE: Roll paper and single sheets use the same input slot in the printer.
NOTE: Sheets of width 329 mm (12.95 in) or less should be loaded from the multi-sheet tray.
1.
At the front panel, touch the paper tab, touch , then Load single sheet.
2. If a roll is loaded, you have to rst touch Unload roll and wait while it is automatically unloaded.
36 Chapter 5 Paper handling ENWW
3. Open the roll cover.
NOTE: You do not need to unload the roll and spindle to load a single sheet.
4. Insert the sheet into the right-hand side of the input slot.
WARNING! Do not push your ngers inside the printer's paper path.
5. Align the sheet with the blue line.
Feed the paper into the printer. Feed the paper into the printer until you feel resistance and the paper
bends slightly. When the printer detects the paper, it beeps, and feeds in the paper automatically
6. Touch OK on the front panel to continue.
7. Select your paper category and type. If you do not see your paper type in the front panel, touch More paper
types. If you still cannot nd your paper type in the whole list, see The paper type is not in the driver
on page 119.
8. The printer checks the alignment and measures the sheet.
NOTE: Depending on the width of the sheet, it feeds out the front of the printer.
9. If the sheet is not correctly aligned, you may be asked to reload it.
NOTE: If you have an unexpected problem at any stage of the paper loading process, see The paper cannot be
loaded successfully on page 117.
ENWW Load a single sheet 37
Unload a single sheet
To unload a sheet, go to the front panel and touch the paper tab, touch , then Unload single sheet.
The sheet unloads out of the front of the printer; either catch it manually or allow it to fall into the bin.
After unloading, the multi-sheet tray is the default active paper source.
Use the multi-sheet tray
1. If no roll is loaded or the roll has run out of paper, the multi-sheet tray is active by default.
Alternatively, at the front panel, touch , then Use multi-sheet tray. If a roll or single sheet is already
loaded, you have to wait while it is automatically unloaded.
2. Adjust the input tray extensions depending on the length of the paper: the rst extension for A4 and the
second extension for A3 paper.
3. Adjust the output tray extensions depending on the length of the paper.
4. Load sheets of paper into the tray with the printed side facing outwards. Ensure that the sheets are all of
the same size, and that they reach the bottom of the tray.
38 Chapter 5 Paper handling ENWW
5. Adjust the tray to t the width of the paper.
View information about the paper
To view the loaded paper information, touch the icon of the active paper source.
The following information is displayed on the front panel:
●
Paper type you have selected
●
Roll or sheet status
●
Width of the paper in millimeters (estimated)
If no roll or no single-sheet paper is loaded, or there is no paper in the multi sheet tray, the message Status: Not
ready and Out of paper is displayed.
Maintain paper
To maintain paper quality, follow the recommendations below.
●
Store rolls covered by another piece of paper or cloth
●
Store cut sheets covered and clean or brush them before loading them in the printer
●
Clean input and output platens
●
Always keep the top cover of your printer closed
NOTE: Photo and coated paper requires careful handling, see The print is scued or scratched on page 142.
Change the drying time
You may wish to change the drying time setting to suit special printing conditions such as multiple prints where
time is of higher importance or when you need to be sure ink is dry before handling.
Swipe down the dashboard and touch , scroll the menu and touch Print retrieval > Select drying time. You
can select:
●
None, to disable the drying time and remove your print as soon as it nishes printing
●
Optimized, to set the default and recommended time for your selected paper (this is the default setting)
●
Extended, to set a longer than recommended time to ensure ink is completely dry
CAUTION: If the ink is not dry when the print is removed it could leave ink in the output tray and marks on the
print.
ENWW View information about the paper 39
NOTE: If you cancel the drying time during a print, the printer may not feed and cut the paper right away due to
the printhead maintenance, which runs in parallel. If the dry time is zero, the printer cuts the paper and then
performs the printhead maintenance. However, if the dry time is greater than zero, the printer does not cut the
paper until the printhead maintenance has nished.
Turn the automatic cutter on and o
To turn the printer's paper cutter on or o, go to the front panel, swipe down the dashboard and touch , >
Print retrieval > Enable cutter and change the cutter option.
The default setting is On.
NOTE: If the cutter is turned o, it will not cut the paper between jobs, but it will continue to cut the paper on
loading and unloading rolls.
TIP: To cut roll paper while the automatic cutter is disabled, see Form feed with or without cutting
on page 40.
Form feed with or without cutting
If you go to the front panel, swipe down the dashboard and touch , then scroll down the menu and touch
Form feed, the printer advances. If you select Form feed and cut, the printer advances the paper and makes a
straight cut across the front edge. There are at least two possible reasons why you might want to do this:
●
To trim the leading edge of the paper if it is damaged or not straight.
●
To feed and cut the paper when the automatic cutter has been disabled.
NOTE: The printhead is serviced after each print, and the paper cannot be cut until the process completes, so
you may notice a delay.
CAUTION: Remove the cut piece from the output platen. If strips or short prints are left on the output platen,
the printer could jam. Check also that there are no pieces of paper in the cutter guide.
NOTE: Photo and coated paper requires careful handling, see The print is scued or scratched on page 142.
To advance the paper without cutting it, go to the front panel, swipe down the dashboard and touch , then
scroll down the menu and touch Form feed
40 Chapter 5 Paper handling ENWW
6 Printing
●
Print from USB ash drive
●
Mobile printing
●
Print with HP Click
●
Print from a computer using a printer driver
●
Advanced print settings
●
Color management
ENWW 41
Print from USB ash drive
1. On the front panel, touch the Print tab. If you haven’t connected your USB ash drive yet, a message will
prompt you to do it.
2. Touch Print from USB. A list of the documents that can be printed will appear, and you can sort them by
touching :
●
Name
●
Date
●
Size
●
Type (JPEG, TIFF, HP-GL/2)
3. You can also search for the le by name. A keyboard will pop up; type the name of the le and touch Find.
4. If an HP-GL/2 le is selected, the following screen will appear:
Touch the name of the le you want to print. You can choose how many copies you want to make or enter
the name manually. You can also choose the paper source (single sheet, multi-sheet, paper roll). Once you
have selected the settings, touch Print to start printing the document. To cancel the job in process, touch X.
42 Chapter 6 Printing ENWW
5. If you are printing an image, touch the name of the image you want to print. By touching the image, you can
Print settings
By swiping down the dashboard and touching , you can modify the settings. The settings available are as
follows:
●
now edit the image settings, to change the brightness or rotate the image. You can also select the color
settings. Once you have selected the correct settings, touch Start Print to print.
Tray or paper
●
Color
●
Quality
●
Resize
●
Margin
You can save the new settings as default by touching Save current settings.
Mobile printing
You can also print from your smartphone or tablet. See Mobile printing on page 72.
Print with HP Click
Print a TIFF, JPEG, HP-GL/2, or PDF le directly from a computer connected to the printer using HP Click. See
http://www.hp.com/go/DesignJetClick.
ENWW Mobile printing 43
Print from a computer using a printer driver
This is the traditional way of printing from a computer. The correct printer driver must be installed on the
computer (see Connecting the printer on page 15), and the computer must be connected to the printer by
network (wired or wireless).
When the printer driver has been installed and the computer is connected to the printer, you can print from a
software application by using the application's own Print command and selecting the correct printer.
Advanced print settings
The rest of this chapter explains the various print settings that you can use. These methods oer a relatively
large number of settings in order to satisfy all requirements.
TIP: In general you are recommended to use the default settings unless you know that they do not meet your
requirements.
TIP: If you intend to reuse a particular group of settings repeatedly, you can save those settings under a name
of your own choice and recall them later. A saved group of settings is known as a 'quick set' in the Windows
printer driver.
Select print quality
The printer has various print-quality options because best-quality printing requires some loss of speed, while
fast printing implies some reduction in print quality.
Therefore, the standard print-quality selector is a slider that allows you to choose between quality and speed.
With some paper types, you can choose a compromise position between the two.
Alternatively, you can select from the custom options: Best, Normal and Fast. If you select Fast, you can also
select Economode, the fastest printing mode which uses a lower rendering resolution and consumes less ink. It
therefore increases printing speed even further, but reduces print quality. Economode can be selected only from
the custom options (not from the slider).
There is also a supplementary custom option that may have an eect on print quality: Maximum detail. See
High-quality printing on page 48.
44 Chapter 6 Printing ENWW
NOTE: In the Windows driver dialog, the rendering resolution for your job is displayed in the Custom Print
Quality Options dialog box (select Custom options and then Settings).
You can select print-quality options in the following ways:
●
In the Windows driver dialog: go to the Paper/Quality tab and look at the Print Quality section. If you select
Standard Options, you will see a simple slider with which you can select speed or quality. If you select
Custom Options, you will see the more specic options described above.
●
In the Mac OS X Print dialog: go to the Paper/Quality panel and look at the Quality Options section. If you
select Standard quality options, you will see a simple slider with which you can select speed or quality. If
you select
NOTE: You cannot change the print quality of pages that the printer is already receiving or has already received
(even if they have not started to print yet).
Select paper size
The paper size can be specied in the following ways.
NOTE: The paper size specied here should be the paper size in which the document was created. It is possible
to rescale the document to a dierent size for printing. See Rescale a print on page 47.
●
In the Windows driver dialog: select the Paper/Quality tab, then select your paper size from the Document
Size list.
Custom quality options, you will see the more specic options described above.
●
In the Mac OS X Page Setup dialog: select your printer from the Printer list, then select your paper size from
the Paper Size list.
NOTE: If your application oers no Page Setup dialog, use the Print dialog.
Custom paper sizes
If you want to choose a paper size that is not included in the list of standard paper sizes, there are various
dierent ways to specify it.
Use the Windows printer driver
1. Select the Paper/Quality tab.
2. Touch the Custom button.
3. Enter the name and dimensions of your new paper size.
4. Touch OK. The new paper size is automatically selected.
A custom paper size created in this way has the following characteristics:
●
The paper size is permanent. It will not disappear if the driver is closed or the computer is turned o.
●
The paper size is local to the printer queue. It will not be seen from other printer queues in the same
computer.
●
In Domain server networks, the paper size is local to the computer. It will not be seen from other
computers sharing the printer queue.
●
In Workgroup networks, the paper size will be shared among all the computers sharing the printer queue.
●
If the printer queue is deleted, the paper size is deleted with it.
ENWW Advanced print settings 45
Use Windows forms
1. From the Start menu, or from the Control Panel, select Devices and Printers, then Select Printer.
2. In the Forms tab, check the Create a new form box.
3. Enter the name and dimensions of your new paper size. Leave the margins as 0.00.
4. Touch the Save Form button.
5. Go to the printer driver, and select the Paper/Quality tab.
6. Select More… from the drop-down list of paper sizes.
7. Select your new paper size from the group of Custom sizes.
A custom paper size created in this way has the following characteristics:
●
The paper size is permanent. It will not disappear if the driver is closed or the computer is turned o.
●
Restricted users cannot create paper forms. The “manage documents” role in the Windows Active Directory
is the minimum required.
●
The paper size is local to the computer. It will be seen in all the printer queues that have been created on
the computer and that support paper of that size.
●
If a printer queue is shared, this paper size will appear in all the client computers.
●
If a printer queue is shared from another computer, this paper size will not appear on the driver´s
document size list. A Windows form in a shared queue needs to be created in the server.
●
If the printer queue is deleted, the paper size is not deleted.
Use the Mac OS X printer driver
1. Go to the Page Setup dialog.
NOTE: If your application oers no Page Setup dialog, use the Print dialog.
2. Select Paper Size > Manage Custom Sizes.
Select margins options
By default, the printer leaves a 5 mm margin between the edges of your image and the edges of the paper,
increased to 17 mm at the foot of cut-sheet paper. However, you can change this behavior in several ways.
●
In the Windows driver dialog: select the Paper/Quality tab and then the Margins/Layout button.
●
In the Mac OS X Print dialog: select the Margins/Layout panel.
You will then see at least some of the following options.
NOTE: Under Mac OS X, the available margins options depend on the paper size selected.
46 Chapter 6 Printing ENWW
●
Standard. Your image will be printed on a page of the size you have selected, with the default margin
between the edges of the image and the edges of the paper. The image should be small enough to t
between the margins.
●
Oversize. You should load paper that is larger than the size you selected in the application or driver. If you
cut o the margins after printing, you will be left with a page of the size you selected, with no margins
remaining between your image and the edges of the paper. This is useful when you want your image to
cover the whole area of the paper.
●
Clip Contents By Margins. Your image will be printed on a page of the size you have selected, with the
default margin between the edges of the image and the edges of the paper. In this case, if the image is the
same size as the page, the printer assumes that the extreme edges of the image are either white or
unimportant, and do not need to be printed. This may be useful when your image already contains a
border.
Print on loaded paper
To print a job on whichever paper is loaded in the printer, select Use printer settings/Any in the Paper Type option
of your printer driver.
●
In the Windows driver dialog: select the Paper/Quality tab, then select Use printer settings in the Paper Type
drop-down list.
●
In the Mac OS X Print dialog: select the Paper/Quality panel, then select Any in the Paper Type drop-down
list.
Rescale a print
You can send an image to the printer at a certain size but tell the printer to rescale it to a dierent size (normally
larger). This may be useful:
●
If your software does not support large formats
●
If your le is too large for the printer's memory—in this case, you can reduce the paper size in your
software and then scale it up again using the front-panel option
You can rescale an image in the following ways:
●
In the Windows driver dialog: go to the Layout/Output tab and look at the Resizing Options section.
–
–
●
In the Mac OS X Print dialog: select the Paper Handling panel, then Scale to t paper size, and select the
paper size to which you want to scale the image. If you want to increase the size of the image, make sure
that the Scale down only box is unchecked.
If you are printing to a single sheet, you must ensure that the image can actually t onto the sheet, otherwise the
image will be clipped.
The Print document on option adjusts the image size to the paper size you have selected. For
example, if you have selected ISO A2 as the paper size and you print an A3-sized image, it is enlarged
to t the A2 paper. If the ISO A4 paper size is selected, the printer reduces a larger image to t the A4
size.
The % of actual size option enlarges the printable area of the original paper size (the page minus the
margins) by the percentage indicated, then adds the margins to create the output paper size.
ENWW Advanced print settings 47
Print a draft
You can specify fast draft-quality printing in the following ways:
●
In the Windows driver dialog: go to the Paper/Quality tab and look at the Print Quality section. Move the
print-quality slider to the extreme left ('Speed').
●
In the Mac OS X Print dialog: go to the Paper/Quality panel and move the print-quality slider to the extreme
left ('Speed').
You can specify even faster draft-quality printing by using Economode, as follows. This is intended mainly for
documents containing only text and line drawings.
●
In the Windows driver dialog: go to the Paper/Quality tab and look at the Print Quality section. Select
Custom Options, then set the quality level to Fast and check the Economode box.
●
In the Mac OS X Print dialog: go to the Paper/Quality panel and set the quality options to Custom, then set
quality to Fast and check the Economode box.
High-quality printing
You can specify high-quality printing in the following ways:
●
In the Windows driver dialog: go to the Paper/Quality tab and look at the Print Quality section. Move the
print-quality slider to the extreme right ('Quality').
●
In the Mac OS X Print dialog: go to the Paper/Quality panel and move the print-quality slider to the extreme
right ('Quality').
If you have a high-resolution image
If your image has a resolution greater than the rendering resolution (which you can see in the Custom Print
Quality Options box under Windows), print sharpness may be improved by selecting the Maximum Detail option.
This option is available only if you are printing on glossy paper and you have selected Best print quality.
●
In the driver dialog (Mac OS X Print dialog): select Custom instead of Standard print-quality options, then
check the Maximum Detail box.
NOTE: The Maximum Detail option results in slower printing with photo papers, but it does not increase the
amount of ink used.
Use paper economically
You may be able to save some roll paper by using the following options:
●
In the Windows driver dialog: select the Layout/Output tab and then Remove Blank Areas and/or Rotate by
90 degrees or Autorotate.
●
In the Mac OS X Print dialog: select the Finishing panel, then Remove Blank Areas.
Use ink economically
Here are some recommendations for making economical use of ink:
●
For draft prints, use plain paper and move the print-quality slider to the left end of the scale ('Speed'). For
further economy, select custom print quality options, then select Fast and Economode.
●
Clean the printhead only when needed. Cleaning the printhead can be useful, but it uses a small amount of
ink.
48 Chapter 6 Printing ENWW
●
Leave the printer permanently turned on so that it can maintain the printhead in good condition
automatically. This regular printhead maintenance uses a small amount of ink. However, if it is not done,
the printer may need to use much more ink later to restore the health of the printhead.
●
Wide prints make more eicient use of ink than narrow prints, because printhead maintenance uses some
ink, and its frequency is related to the number of passes made by the printhead.
Color management
Your printer has been engineered with advanced hardware and software features to ensure predictable and
dependable color results.
●
State-of-the-art HP printheads and HP inks
●
Dedicated color resources for most available paper types
●
Color emulation of other HP DesignJet printers
Color management options
The aim of color management is to reproduce colors as accurately as possible on all devices: so that, when you
print an image, you see very similar colors as when you view the same image on your monitor—assuming that
your monitor is calibrated and displays colors correctly. Color management is highly dependent on the paper
type loaded at the printer, so take care to select the correct preset for the paper type you are using.
The color management options for your printer can be selected from the Color menu in the Windows driver
dialog or from the Color Options panel in the Mac OS X Print dialog. In some applications you can make the choice
in the application itself. Consult the HP Support Center for guidance on how to use the color management
options of your particular application.
●
Application-Managed Colors: In this case your application program must convert the colors of your image to
the color space of your printer and paper type, using the ICC prole embedded in the image and the ICC
prole of your printer and paper type.
●
Printer-Managed Colors: In this case your application program sends your image to the printer without any
color conversion, and the printer converts the colors to its own color space. The color management in the
printer is done using a set of stored color tables. ICC proles are not used. This method can produce very
good results with supported HP paper types. There are two color spaces that the printer can convert to its
own color space using the stored color tables: sRGB and Adobe RGB.
–
sRGB emulates the characteristics of the average computer monitor. This standard space is endorsed
by many hardware and software manufacturers, and has become the default color space for many
scanners, cameras, printers, and software applications.
–
Adobe RGB provides a larger color gamut than sRGB. Use this space if you need to do print production
work with a wide range of colors.
Printing in grayscale or black-and-white
You can convert all colors in your image to shades of gray in the following ways:
●
In your application program: Many applications provide this option.
●
In the Windows driver dialog: Go to the Color tab and look at the Color Options section. Select Print in
Grayscale. Only the black ink will be used for printing, except if the paper loaded is glossy, in which case
colored inks are used to compose the gray shades. You can also select Print in pure black and white if you
want only black and white output with no gray shades. In this case, only black ink will be used for printing.
The Print in pure black and white option is not supported when printing on glossy paper.
●
In the Mac OS X Print dialog: Go to the Color Options panel and select Grayscale from the Mode drop-down
list. Only the black ink will be used for printing, except if the paper loaded is glossy, in which case colored
ENWW Color management 49
inks are used to compose the gray shades. You can also select Pure black and white if you want only black
and white output with no gray shades. In this case, only black ink will be used for printing. The Print in pure
black and white option is not supported when printing on glossy paper.
50 Chapter 6 Printing ENWW
7 Scanning
●
Paper types suitable for scanning
●
Scan to le
●
Scan settings
●
Scan options setup process
●
Scan from the HP Smart App
ENWW 51
Paper types suitable for scanning
The scanner may not support the full range of paper types that may be used by the printer. The following paper
categories are supported by the scanner:
●
White paper: Any matte original printed with inkjet technology. For instance, anything printed with this
printer on any of these paper types: HP Universal Inkjet Bond Paper, HP Coated Paper, HP Heavyweight
Coated Paper, plain paper.
●
Photo paper: Glossy and satin originals. Inkjet, oset, and traditional photo technologies are supported. For
instance, any photo or other image printed on any of these paper types: HP Universal High Gloss Photo
Paper, HP Premium Instant Dry, Gloss/Satin Photo Paper. However, for some
completely accurate results may not be achieved.
CAUTION: Photo and glossy papers may be scratched while passing through the scanner.
●
Translucent paper: Semi-transparent tracing papers (> 65 g/m²), including HP Natural Tracing Paper,
HP Vellum, and HP Translucent Bond.
●
Blueprints: For scanning blueprint originals with optimum results, in grayscale only. This option greatly
enhances the contrast of the resulting image.
The following paper types are not supported by the scanner:
●
Film
●
Backlit material
specic photo originals,
●
Cling material
●
Translucent paper (< 65 g/m²)
WARNING! Do not use documents with staples or rough surfaces/materials that can damage the scanner glass.
The image that follows is a QR code containing a link to a video to get more information about how to scan.
52 Chapter 7 Scanning ENWW
Scan to le
You can scan to the following destinations:
●
To computer
●
To network folder
●
To email address
●
To USB ash drive
You can start a scanning process in two ways:
a. On the front panel, touch the Scan tab.
Then select where you would like to store the scanned image.
b. Feed the document directly. Load the sheet with the printed side facing upwards (you can also load the
sheet before step 1, if you prefer).
If you have an HP DesignJet T830 610 mm (24 in) printer, align the right edge of the sheet with the line
marked with 0 on the right side of the scanner.
ENWW Scan to le 53
If you have any other printer model, align the center of the sheet approximately with the center of the
scanner. Use the standard size markings to help you.
NOTE: The maximum length of paper that the scanner can scan depends on the paper width, among
other options such as scan resolution. An alert is displayed if the maximum length is exceeded.
Push the sheet into the insertion slot until you feel it contact the rollers. The scanner will automatically
grab the sheet and move it into position for scanning. If you feel that the sheet has loaded badly and you
want to try again, you can pull it out manually.
IMPORTANT: Do not try to feed the scanner while the printer is printing, as only one action can be done at
a time. Paper will not be accepted by the scanner during printing.
At the front panel, go to the home screen and touch the Scan tab, then select where you would like to store
the scanned image:
●
Into an email. Before using this option, make sure the setup process has been completed. See Scan to
email setup process on page 59. If the setup process has not been done, the following message
appears on the front panel:
54 Chapter 7 Scanning ENWW
In this case, you must give the email address(es) to which the scanned job will be sent.
Scan to email user interface options:
–
Sender
–
Send to:
○
Contact
○
Group
○
Addresses
Swipe down the dashboard and touch to change scan to email settings. For further information
on settings go to Scan to email setup process on page 59.
Touch to eject the already fed document.
Touch Start Scan to start the scanning process.
NOTE: Before starting the process, make sure you have followed the Scan to email setup process.
The scan to email setup has to be done from the Embedded Web Server. For more information, go to
Scan to email setup process on Scan to email setup process on page 59.
NOTE: If the scanned image is larger than the maximum permitted, the printer will ask you if you
want to try to send it anyway. If you want to change this option, go to the Embedded Web Server and
select Scan to email setup Maximum size of email.
●
To a network folder. In this case, you must choose a folder accessible through the network.
To create and/or change the folder options, go to the Embedded Web Server, and follow the
instructions of the Network folder setup process.
ENWW Scan to le 55
A security PIN can be associated with each folder; check Network folder setup on Scan to network
setup process on page 60.
Scan to email user interface options:
–
Save As
–
File name
–
Resolution
Swipe down the dashboard and touch to change scan to network folder settings. For further
information on settings go to
Touch to eject the already fed document.
Touch Start Scan to start the scanning process.
NOTE: Before starting the process, make sure you have followed the Scan to Network folder setup
process. The scan to Network folder setup has to be done from the Embedded Web Server. For more
information, go to Scan to Network folder setup process on Scan to network setup process
on page 60.
56 Chapter 7 Scanning ENWW
Scan to network setup process on page 60.
NOTE: You can also use the Printer Utility to access the Scan to network option.
●
To computer. There are two ways of scanning to computer:
–
Webscan. You can scan to computer from the Embedded Web Server. Look for the Scan to
computer option, then select Webscan.
NOTE: Note that the scan settings available are fewer than the ones for other options.
Touch Start Scan to start the process. Your default browser will open on your computer with a
PDF viewer with the scanned image. Save it and store on your computer.
NOTE: To be able to Webscan, this option has to be enabled on the Embedded Web Server. For
more information go to Scan to computer setup > Webscan. See Webscan on page 64.
–
From server and from printer (WSD).
NOTE: This option is available for Windows only.
NOTE: To be able to Scan to computer from server/from printer, this option has to be
congured on your computer. For more information on Scan to computer from server/ from
printer setup see From server/from printer on page 64.
●
To USB. When scanning to USB, a folder named HPSCANS is created on the USB drive. The le is saved
in the folder. The le is saved in PDF, JPEG, or TIFF format using an automatically generated le name
if you have not given it one.
ENWW Scan to le 57
●
Scan settings
Some of the default scan settings are displayed. Touch Settings to see the complete list of settings, and check in
particular that the Original type setting corresponds to the paper type that you intend to scan.
Scan to USB user interface options:
–
Save As (format le
–
File name
–
Resolution
Swipe down the dashboard and touch to change scan to USB settings. For further information on
settings go to
Touch to eject the already fed document.
Touch Start Scan to start the scanning process.
Scanning from a Mobile device.
You can also scan from your smartphone or tablet: See Mobile printing and Web Services on page 12
for more information.
Scan settings on page 58.
Original
●
Lighter/Darker: allows you to modify the lightness of the scan using a slider.
●
Background noise removal: clears the noise on the original background.
●
Background color removal: cleans the color in the original background.
●
Blueprint: for scanning blueprint originals with optimum results. This option converts to grayscale and
inverts the colors, if needed, producing a white background with black lines.
●
Translucent paper: is a mode specically for scanning NTP, vellum, and other transluscent papers.
Scan settings
●
Resolutions: allows you to specify the scan resolution (200, 300, 600 dpi)
●
Color options: allows you to choose color, grayscale, or black and white scanning.
●
Auto de-skew: corrects the skew automatically. It is On by default.
●
Scan full width (36”): do not crop the scan to the original edges. It is O by default.
Save settings
58 Chapter 7 Scanning ENWW
●
Save as: Format allows you to specify the format of the le in which the scanned image will be saved: TIFF,
JPEG, or PDF.
●
File name
●
File compression: allows you to specify the level of compression: High (the default level), Medium, or Low.
This option is available if the format is JPEG or PDF.
Defaults
●
Save current settings
●
Restore to factory defaults
When you are satised with the scan settings, touch Save current settings, then touch Back to return to where
you were.
Scan options setup process
A scanned image may be saved in a computer folder, a USB ash drive, a network folder, or an email message.
The computer folder and USB ash drive options require no preparation, but the other options will not work until
they have been set up in the following way.
To set up the dierent scan options, go to the Embedded Web Server in your computer. Access the Embedded
Web Server by typing the printer’s IP address into your browser. Find your printer’s IP address on your printer’s
Home screen, on the dashboard. Once in the Embedded Web Server, look for the option you would like to set up.
Scan to email setup process
To set up Scan to email, follow the process in the Embedded Web Server.
ENWW Scan options setup process 59
Outgoing email settings
●
To: select the default address destination
●
From: dene the default email address for the sender
●
Default from: specify the default email name
●
Default display name: specify the default name for the email sender
●
SMTP Server: the IP address of the outgoing mail server (SMTP) that will process all email messages from
the printer. If the mail server requires authentication, email notications will not work.
●
SMTP Port: set the default SMTP port number of your outgoing email server
●
Maximum size of email: dened by your email server
●
Server Authentication: depends on your email server settings
Scan to network setup process
A scanned image may be saved in a network folder. The USB ash drive option requires no preparation, but the
other options will not work until they have been set up in the following way. To set up the Scan to network folder,
rst you have to create a folder on your computer.
1. Create a folder on a computer that the scanner can access through the network. See Example: Create a
scan-to-network folder under Windows on page 65 or Example: Create a scan-to-network folder under
Mac OS X on page 66.
2. Create a user account on the same computer for the printer.
3. Change the sharing options of the folder so that it is shared with the 'scanner user', and assign full control
of the folder to that user.
4. Create a share name for the folder.
Once the shared folder is created, go to the Embedded Web Server and follow the instructions under the
Scan to network folder setup process.
60 Chapter 7 Scanning ENWW
5. In the printer's Embedded Web Server, select the Scan tab and then Scan to network folder. See Access the
Embedded Web Server on page 26.
6.
Select an existing prole or to create a new network folder prole.
7. Write a name for the folder and type the network path.
●
Display Name is displayed in the front panel when you are choosing the scan destination. It may be
dierent from the network or FTP folder name.
●
Network Path should contain the network name of the remote computer.
ENWW Scan options setup process 61
The server and folder names are used to connect to the shared folder by building a network folder
path as follows: \\server name\folder name
For a Network Path, enter the name or IP address of the remote computer and the name of the
shared folder.
Select Next to continue.
8. Dene Log-in Authentication settings.
●
User name should contain the name of the 'scanner user'.
●
Password should contain the password of the 'scanner user'.
Type the user name and password of the 'scanner user' that you have already created on the remote
computer. Leave the user domain eld empty unless the user is a member of a Windows domain. If the
user is only a local user of the remote computer, leave the eld empty. You can use the name (instead of
the IP address) in the server name eld only if the shared folder is on a Windows computer in the same
local network. This must be a simple name (up to 16 characters long) without a domain suix (without any
dots in the name). Fully qualied DNS domain names are not supported. If the product and the network
folder are in dierent networks, or if the remote computer is not running Windows, then you must use the
IPv4 address instead of the name of the remote computer. On IPv6 networks the IPv6 address is also
supported.
Select Next to continue.
9. Dene the Setup Conguration for les scanned to the network folder.
NOTE: The scan settings dened for a folder, are exclusive for the setup folder.
62 Chapter 7 Scanning ENWW
Dene the scan settings elds for les scanned to the network folder.
●
Original size allows you to resize the print in two dierent ways: to a percentage of its original size, or
to t a particular paper size. The default is 100% (its original size).
●
Darkness
Dene the le settings elds for les scanned to the network folder.
●
Default le name
●
Default le type
●
Default color preference
●
Default output quality
●
Default resolution
●
Black TIFF compression
●
Color/Grayscale TIFF compression
Click Save only to save the conguration or click Save and Test to save the conguration and perform a test
to check the network folder is correctly set up.
You can check at any later time that the shared folder remains accessible by clicking Test in the Embedded
Web Server. A correctly congured shared folder can become inaccessible if the user’s password is
changed, or if the shared folder is moved or deleted.
10. Click Add to save the conguration.
NOTE: If the product has already been congured for scanning to the network and you now want to use a
dierent shared folder, click Edit.
ENWW Scan options setup process 63
Scan to computer
There are two ways to scan to a computer:
●
Webscan
●
From server/from printer
Webscan
To be able to Webscan, this option has to be enabled in the Embedded Web Server. Under the Settings tab, look
Webscan from EWS and make sure it is enabled.
for
1. Under the Settings tab, select Security > Administrator settings.
2. Under Printer features, choose an option:
●
Enable all.
●
Printer settings > Webscan from EWS.
3. Select Apply.
From server/from printer
To be able to scan from server/from printer, you have to follow Windows setup process dened for adding a
device.
Look for Devices and printers > Add a device and follow the instructions.
64 Chapter 7 Scanning ENWW
Example: Create a scan-to-network folder under Windows
1. Create a new user account for the 'scanner user' on the remote computer. You can use an existing user
account for this purpose, but it is not recommended.
2. Create a new folder on the remote computer, unless you want to use an existing folder.
3. Right-click the folder and select Properties.
4. In the Sharing tab, click the Advanced Sharing button.
5. Check the Share this folder box.
ENWW Scan options setup process 65
6. You need to ensure that the 'scanner user' has full read/write control over the shared folder. To do this, click
Permissions and grant Full Control to the user (or to any suitable group that includes that user).
7. If there is a Security tab in the Properties window for your folder, then you must also grant the same user
Full Control over the folder in the Security tab. Only some le systems such as NTFS require this.
The 'scanner user' can now access the folder and write les to it. Next, you must congure the printer to
send scans to the folder.
Example: Create a scan-to-network folder under Mac OS X
1. Create a new user account for the 'scanner user' on the remote computer. You can use an existing user
account for this purpose, but it is not recommended.
2. Create or choose a folder on the remote computer. By default, Mac OS X users have a Public folder that can
easily be used for this purpose.
66 Chapter 7 Scanning ENWW
3. Open the System Preferences application and select the Sharing icon.
4. Make sure the 'scanner user' has Read & Write access to the folder.
5. Click Options.
6. Check the Share les and folder using SMB box, and make sure that the 'scanner user' is checked in the On
column.
ENWW Scan options setup process 67
7. Click Done. You will now see le sharing enabled and Windows sharing on.
The 'scanner user' can now access the folder and write les to it. Next, you must congure the printer to
send scans to the folder.
Scan from the HP Smart App
You can also scan directly to your mobile device by using the HP Smart App (available for Android and iOS). For
more information, see Print, scan, and share from the HP Smart App on page 74.
68 Chapter 7 Scanning ENWW
8 Copying
Copy
1. On the front panel, touch the Copy tab.
2. Touch the suitable option for your document. The options are the following:
●
Lines
●
Image
●
Mixed (a document that has both images and lines, such as a map)
3. Select the number of copies that you want to make. You can choose a number ranging from 1 to 99. You
can enter the number manually or select it from a slider.
4. Select the paper source you are going to copy to:
●
Roll
●
Multi-sheet tray
●
Single sheet
5. Select the quality of your copy. There are 3 dierent quality options: Best, Normal, Draft.
ENWW Copy 69
6. Touch Copy. The printer will prompt you to load the original document if you haven’t already.
NOTE: The maximum length of paper that the scanner can scan depends on the paper width and the scan
resolution. An alert is displayed if the maximum memory is exceeded.
Push the sheet into the insertion slot until you feel it contact the rollers. The scanner will automatically
grab the sheet and move it into position for scanning. If you feel that the sheet has loaded badly and you
want to try again, you can pull it out manually.
IMPORTANT: Do not try to feed the scanner while the printer is printing, as only one action can be done at
a time.
Copy settings
Some of the default copy settings are displayed. Touch Settings to see the complete list of settings:
70 Chapter 8 Copying ENWW
Original settings
●
●
●
●
●
●
Scanning
●
●
●
Printing settings
●
Content type
Lighter/darker allows you to adjust the lightness of the copy.
Background noise removal reduces image defects such as wrinkles.
Background color removal reduces color defects in the original background.
Blueprint for copying blueprint originals with optimum results. This option converts images to grayscale
and inverts the colors, if needed, producing a white background with black lines.
Translucent paper is a mode specically for copying images that are on NTP, vellum, or other translucent
papers (as opposed to opaque papers), to obtain optimum results.
Color options allows you to specify the colors for your copy (color, grayscale, black and white).
Auto de-skew automatically corrects skew. It is On by default.
Scan full width 36in ensures the copy is not cropped to the edge of the original image. It is O by default.
Resize allows you to resize the print. There are two options: resize to a percentage of the original size, or to
t the copy to a particular paper size. The default is 100% (the original size).
Defaults
●
Paper Source allows you to choose between Roll, Multi-sheet Tray or Single Sheet when printing.
●
Copy Margins allows you to decide how to manage the printer margins. You can print the scanned image as
is and add the margins or you can clip the image with the printing margins (Add to Contents, Clip to
Contents).
●
Quality denes the copy resolution and print quality.
●
Save current settings
●
Restore to factory defaults
When you are satised with the scan settings, touch Save current settings, then touch Back to return to the
previous screen.
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9 Mobile printing
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Mobile specications
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Mobile printing
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Print from in-OS
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Print, scan, and share from the HP Smart App
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Print by email (HP ePrint)
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Mobile specications
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Mobile devices must have an Internet connection and email capability.
●
Print, scan, and copy control requires that the mobile device and printer be on the same wireless network
or have a wireless-direct connection to the printer.
●
Printing by email also requires the printer to be connected to the Internet.
●
iOS 7.0 and above, or Android KitKat4.4 and above, is required.
Mobile printing
You can print to your printer from many mobile devices and from almost any location. There are three main
methods of mobile printing:
●
Direct printing by connection to the same network
●
Printing by email
●
WiFi direct
Your printer can be connected to the Web, providing various benets:
●
Automatic rmware updates (see Firmware update on page 107)
●
Print on HP printers from almost anywhere
●
Print on HP printers from almost any device, including smartphones, tablets, and laptops
See http://www.hp.com/go/designjetmobility for more detailed information.
You can enable Web Services when setting up the printer: see Set up Web Services on page 23 or the Assembly
Instructions for more information.
IMPORTANT: The printer must be connected to a network: connect an Ethernet cable for a wired connection, or
start the Wireless Wizard in the Connectivity menu for a wireless connection. See Connecting the printer
on page 15.
Print from in-OS
NOTE: Printing is available only from applications that implement printing or sharing facilities.
iOS (iPhone, iPad) with AirPrint
Printing with AirPrint is simple, all you have to do is make sure your device and printer are operating on the same
network and follow the steps below.
1. Choose your content. Open the document or photo you want to print, tap the share button.
2. Select print icon. Swipe screen to reveal print button on bottom now, then tap the print icon.
3. Conrm that the correct printer and print setting are selected. Tap Print and collect your printed documents.
ENWW Mobile specications 73
Android with HP Print Service Plugin
Printing with an Android device is simple. All you need to do is to download the HP Print Service Plugin from the
Google play store (https://play.google.com/store/apps/details?id=com.hp.android.printservice) to get started.
Ensure that you have the latest version.
1. Choose your content. Open the document or photo you want to print, tap the menu icon and select Print. If
the content type is a JPEG, PNG, or PDF le, you can alternatively tap the Share button and select the HP
Print Service Plugin icon.
2. Choose your printer. Select from the list of printers that appears.
3. Conrm that the correct printer and print setting are selected. Tap Print and collect your printed documents.
Chromebook with HP Print for Chrome
Printing from Chromebook devices is as easy as installing the HP Print for Chrome extension from the Chrome
Web Store (https://chrome.google.com/webstore/detail/hp-print-for-chrome/
cjanmonomjogheabiocdamfpknlpdehm).
1. Choose your content. Open the document or photo you want to print, tap the menu icon and select Print.
2. Choose your printer. Select from the list of printers that appears.
3. Conrm that the correct printer and print setting are selected. Tap Print and collect your printed documents.
Print, scan, and share from the HP Smart App
Use the screen on your mobile device to control printer scan and print functions. Send scans directly to your
mobile device from your printer. Print PDF, photos, email attachments, and more from virtually anywhere.
You can download the HP Smart App from the following locations:
●
Android: https://play.google.com/store/apps/details?id=com.hp.printercontrol
●
iOS: https://itunes.apple.com/app/id469284907
Make sure your device and printer are operating on the same network, and follow the steps below.
iOS and Android printing with the HP Smart App
1. Open the HP Smart App and select your printer.
2. Select whether you want to print documents or photos from your local device, or link your Google Drive,
Dropbox, or Facebook accounts to access your content.
3. Use the edit options to adjust quality, color, and other settings if you wish to make such adjustments.
4. Tap Print and collect your printed documents.
iOS and Android scanning and sharing with the HP Smart App (T830 only)
1. Load paper to be scanned. Place the document that you want to scan on the printer.
2. Open the HP Smart App and trigger scanning from it. You can either store the document in your mobile
device, send it by email, or upload it directly to your preferred cloud repository.
Print by email (HP ePrint)
IMPORTANT: To enable email printing, see Enable email printing on page 12.
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If you can email it, you can print it. Simply attach a PDF or other print-ready le to an email message, and send it
to your printer’s dedicated address.
In this way, you can print from anywhere with an Internet connection, without needing any printer driver. There
are a few limitations that you should bear in mind:
●
The attached les to be printed must be in PDF, JPEG, or TIFF formats.
●
The maximum le size is 10 MB, but your email server may have a lower limit.
●
Files are printed in the original document size (at 100% scale), in normal quality, in color, and normally in
portrait orientation (some printers may
oer autorotation).
ENWW Print by email (HP ePrint) 75
10 Practical printing examples
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Print from Adobe Acrobat
●
Print from Autodesk AutoCAD
●
Print from Adobe Photoshop
●
Print and scale from Microsoft Oice
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Print from Adobe Acrobat
1. In the Acrobat window, move the mouse cursor to the bottom left corner of the document pane until the
document size appears there.
2. Click File > Print and ensure that Page Scaling is set to None, or that Actual size is selected (depending on
your version of Acrobat).
NOTE: The page size will not be automatically selected according to the document size.
ENWW Print from Adobe Acrobat 77
3. Click the Properties button and then the Paper/Quality tab.
4. Choose whatever Document size and Print Quality you want to use. If you want to dene a new custom
paper size, click the Custom button.
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5. Select the Layout/Output tab, then select Autorotate.
6. Click OK, and check that the print preview in the Print dialog box seems correct.
Print from Autodesk AutoCAD
1. The AutoCAD window can show a model or layout. Normally a layout is printed rather than the model.
ENWW Print from Autodesk AutoCAD 79
2. Click the Plot icon at the top of the window.
3. The Plot window opens.
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4. Select the printer: AutoCAD will not automatically use your default printer.
5. You can see further options by clicking the circular button in the lower right corner of the window.
NOTE: The Quality option here does not refer to the nal print quality but to the quality of AutoCAD
viewport objects that are sent for printing.
ENWW Print from Autodesk AutoCAD 81
6. Click the Properties button.
7. Click the Device and Document Settings tab, then the Custom Properties button.
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8. In the Paper/Quality tab, select the paper type that you intend to use.
9. Select the print quality (your own choice between speed and quality of printing).
10. If you intend to print on roll paper, you must decide where the printer should cut the paper. Click the
Margins/Layout button, and select Clip contents by margins.
ENWW Print from Autodesk AutoCAD 83
11. Select the Layout/Ouput tab, then select the Autorotate option. Autorotation can help to avoid wasting
paper.
12. Click the OK button and save your conguration changes to a PC3 le. The default option is to create a
temporary PC3 le, which will no longer be available if you select another printer.
13. If you select the second option, a default path is displayed.
Using printer emulation
Printer emulation can be requested by clicking Color > Color management > Printer Managed Colors > Printer
emulation.
You can select O (no printer emulation) or the name of the printer model that you want to emulate.
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This setting will apply to jobs that do not contain any printer emulation setting saved in the job.
Using clip contents by margins
You can select this option by clicking Paper/Quality > Margins/Layout > Print with margins > Layout > Clip
contents by margins.
Use this option when the contents to be printed have white borders and a size equal to that of the paper you
have selected. The printer will use the white border for its margins and you will get a page of size equal to that
which is selected in the driver.
Print from Adobe Photoshop
1. In Photoshop CS6, click File > Print and then select your printer.
ENWW Print from Adobe Photoshop 85
2. Choose from the available paper sizes.
If you do not nd the paper size that you intend to use, click the Custom button. Enter the width, the length
and the name of your custom paper size. Click the Save and OK buttons.
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3. You may wish to change the default paper source, paper type, and print quality.
4. In the Color tab, the default color management option is Printer managed colors, and this is the correct
option because you have already selected Printer Manages Colors in Photoshop.
ENWW Print from Adobe Photoshop 87
Print and scale from Microsoft Oice
This section demonstrates how to print and scale from Microsoft Oice 2013
Using PowerPoint
1. Click File > Print, and select the name of your printer.
2. Click Printer Properties > Layout/output > Fit to to scale the document to a particular size.
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3. Select the Paper/Quality tab, then select Paper Source and Paper Type.
4. Select Margins/Layout, then select Clip contents by margins to keep the size.
Using Project
1. Click File > Print.
ENWW Print and scale from Microsoft Oice 89
2. Click Page Setup, and select the Paper Size you want.
3. Click Options to go to the printer driver. The default options in the Paper/Quality tab are probably suitable:
Paper source: Use printer settings and Paper Type: Use printer settings.
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4. Click Layout/Output > Fit to to scale the document to a particular size. Alternatively, you can scale the
document in Project.
Using Excel
1. Select the Page Layout tab, then click Size, and choose the paper size you want.
ENWW Print and scale from Microsoft Oice 91
2. Click File > Print, and select the name of your printer.
3. Click Printer Properties to go to the printer driver. In the Paper/Quality tab, select Paper source, Paper Type
and Print Quality.
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4. Click Layout/Output > Fit to to scale the document to a particular size. Alternatively, you can scale the
document in Excel.
ENWW Print and scale from Microsoft Oice 93
11 Handling ink cartridges and printhead
●
About the ink cartridges
●
Storage of anonymous usage information
●
Check ink cartridge status
●
Replace an ink cartridge
●
About the printhead
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About the ink cartridges
Ink cartridges store the ink and are connected to the printhead, which distributes the ink on the paper. To
purchase additional cartridges, see Accessories on page 113.
CAUTION: Observe precautions when handling ink cartridges because they are ESD-sensitive devices (see the
Glossary on page 194). Avoid touching pins, leads and circuitry.
NOTE: This printer is not designed to use continuous ink systems. To resume printing, remove continuous ink
system and install genuine HP (or compatible) cartridges.
NOTE: This printer is designed for ink cartridges to be used until they are empty. Relling cartridges prior to
depletion might cause your printer to fail. If this happens, insert a new cartridge (either genuine HP or
compatible) to continue printing.
NOTE: Dynamic security enabled printer. Only intended to be used with cartridges using an HP original chip.
Cartridges using a non-HP chip may not work, and those that work today may not work in the future. More at:
http://www.hp.com/go/learnaboutsupplies.
Storage of anonymous usage information
Each ink cartridge contains a memory chip that assists in the operation of the printer. In addition, this memory
chip stores a limited set of anonymous information about the usage of the printer, which can include the
following: the date when the cartridge was rst installed, the date when the cartridge was last used, the number
of pages printed using the cartridge, the page coverage, the frequency of printing, the printing modes used, any
printing errors that may have occurred, and the product model. This information helps HP to design future
products to meet our customers' printing needs.
The data collected by the memory chip does not include information that could be used to identify a customer or
user of the cartridge or printer.
HP collects a sample of the memory chips from ink cartridges returned to HP's free return and recycling program
(HP Planet Partners: http://www.hp.com/hpinfo/globalcitizenship/environment/recycle/). The sampled memory
chips are read and studied in order to improve future HP products.
HP partners who assist in recycling ink cartridges may also have access to the data. Any third party possessing
the cartridge may be able to access the anonymous information on the memory chip. If you prefer to not allow
access to this information, you can render the chip inoperable. However, after you render the memory chip
inoperable, the cartridge cannot be used in an HP printer.
If you are concerned about providing this anonymous information, you can turn o the memory chip's ability to
collect printer usage information. To do so, access the Embedded Web Server, and select Settings > Anonymous
Usage Information Storage. This does not prevent the cartridge from working normally in other respects.
However, if you change your mind later, you can restore the factory defaults to resume collecting printer usage
information.
Check ink cartridge status
To view the ink levels of your ink cartridges, touch the Dashboard status on the front panel and touch .
Touch the desired ink level for more information.
You can also get this information from the HP Utility:
●
In the HP DesignJet Utility for Windows, go to the Supplies tab to see each cartridge's status.
●
In the HP Utility for Mac OS X, select Supplies Status in the Information group.
For an explanation of the ink cartridge status messages, see Ink cartridge status messages on page 172.
ENWW About the ink cartridges 95
if you touch Replace Inks, the printer will give you step-by-step instructions to replace the ink cartridges. See
Replace an ink cartridge on page 96 for more information.
Replace an ink cartridge
There are two occasions when you need to replace an ink cartridge:
●
The ink cartridge is very low and you want to replace it with a full cartridge for unattended printing (you can
use up the remaining ink in the rst cartridge at a more convenient time).
●
The ink cartridge is empty or faulty, and you must replace it to continue printing.
CAUTION: Do not try to remove an ink cartridge while printing.
CAUTION: Remove an ink cartridge only if you are ready to insert another one.
1. Make sure the printer is turned on.
2. Open the ink cartridge cover on the rear right-hand side of the printer.
3. Remove the ink cartridge.
4. Insert the new ink cartridge. Make sure that you insert the ink cartridge into the slot that has the same
colored letter as the cartridge you are installing.
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