HP DesignJet T730, Designjet T830 User's Guide
HP DesignJet T730 Printer
HP DesignJet T830 Multifunction Printer
Series
User Guide
© Copyright 2017 HP Development Company,
L.P.
Edition 4
Legal notices
The information contained herein is subject to
change without notice.
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Table of contents
1 Introduction ............................................................................................................................................................................................... 1
2 Connecting the printer ........................................................................................................................................................................... 15
3 Setting up the printer ............................................................................................................................................................................. 20
4 Personalizing the printer ....................................................................................................................................................................... 25
5 Paper handling ........................................................................................................................................................................................ 31
6 Printing ..................................................................................................................................................................................................... 41
7 Scanning .................................................................................................................................................................................................. 51
8 Copying ..................................................................................................................................................................................................... 69
9 Mobile printing ........................................................................................................................................................................................ 72
10 Practical printing examples ................................................................................................................................................................ 76
11 Handling ink cartridges and printhead ............................................................................................................................................. 94
12 Maintaining the printer ........................................................................................................................................................................ 98
13 Accessories ......................................................................................................................................................................................... 113
14 Troubleshooting paper issues ......................................................................................................................................................... 116
15 Troubleshooting print-quality issues ............................................................................................................................................. 136
16 Troubleshooting scanner issues ..................................................................................................................................................... 147
ENWW iii
17 Troubleshooting copy and scan quality issues ............................................................................................................................. 149
18 The scanner diagnostic plot ............................................................................................................................................................. 165
19 Troubleshooting ink cartridge and printhead issues ................................................................................................................... 171
20 Troubleshooting data communication issues ............................................................................................................................... 174
21 Troubleshooting general printer issues ......................................................................................................................................... 181
22 Front-panel error messages ............................................................................................................................................................ 184
23 HP Customer Care .............................................................................................................................................................................. 186
24 Printer specications ......................................................................................................................................................................... 189
Glossary ..................................................................................................................................................................................................... 194
Index ........................................................................................................................................................................................................... 197
iv ENWW
1 Introduction
●
Safety precautions
●
Using this guide
●
Printer models
●
The printer’s main features
●
The printer’s main components
●
The front panel
●
Printer software
●
Mobile printing and Web Services
●
Turn the printer on and o
●
Reports
Safety precautions
Before using your equipment, read, understand, and follow these safety precautions, and your local
Environmental, Health, and Safety regulations.
This equipment is not suitable for use in locations where children are likely to be present.
For any maintenance or part replacement, follow the instructions provided in HP documentation to minimize
safety risks and to avoid damaging the equipment.
General safety guidelines
There are no operator-serviceable parts inside the equipment except those covered by HP’s Customer Self Repair
program (see http://www.hp.com/go/selfrepair). Refer servicing of other parts to qualied service personnel.
Turn o the equipment and call your service representative in any of the following cases:
●
The power cord or plug is damaged.
●
The equipment has been damaged by an impact.
●
There is any mechanical or enclosure damage.
●
Liquid has entered the equipment.
●
There is smoke or an unusual smell coming from the equipment.
●
The equipment has been dropped.
●
The equipment is not operating normally.
ENWW Safety precautions 1
Turn o the equipment in either of the following cases:
●
During a thunderstorm
●
During a power failure
Take special care with zones marked with warning labels.
Ventilation measures for your location, whether oice, copy room, or equipment room, should meet local
environmental health and safety (EHS) guidelines and regulations.
Electrical shock hazard
WARNING! The internal circuits of the built-in power supplies and power inlet operate at hazardous voltages
capable of causing death or serious personal injury.
Unplug the equipment’s power cord before servicing the equipment.
The equipment requires a building installation circuit breaker, which must meet the requirements of the
equipment and should be in accordance with the Electrical Code requirements of the local jurisdiction of the
country in which the equipment is installed.
To avoid the risk of electric shock:
●
The equipment should be connected to earthed mains outlets only.
●
Avoid overloading the equipment's electrical outlet with multiple devices.
●
●
●
●
●
Fire hazard
To avoid the risk of re, take the following precautions:
●
●
●
●
●
Do not remove or open any closed system covers or plugs.
Do not insert objects through slots in the equipment.
Take care not to trip over the cables when walking behind the equipment.
Insert the power cord securely and completely into the wall socket and equipment inlet.
Never handle the power cord with wet hands.
The customer is responsible for meeting the equipment’s requirements and the Electrical Code
requirements according to the local jurisdiction of the country where the equipment is installed. Use the
power supply voltage specied on the nameplate.
Use only the power cord supplied by HP with the equipment. Do not use a damaged power cord. Do not use
the power cord with other products.
Do not insert objects through slots in the equipment.
Take care not to spill liquid on the equipment. After cleaning, make sure all components are dry before
using the equipment again.
Do not use aerosol products that contain ammable gases inside or around the equipment. Do not operate
the equipment in an explosive atmosphere.
●
Do not block or cover the openings of the equipment.
2 Chapter 1 Introduction ENWW
Mechanical hazard
The equipment has moving parts that could cause injury. To avoid personal injury, take the following precautions
when working close to the equipment.
●
Keep your clothing and all parts of your body away from moving parts.
●
Avoid wearing necklaces, bracelets, and other hanging objects.
●
If your hair is long, try to secure it so that it will not fall into the equipment.
●
Take care that sleeves or gloves do not get caught in moving parts.
●
Do not operate the equipment with covers bypassed.
●
Internal fan blades are hazardous moving parts. Disconnect the equipment before servicing.
●
Never insert your hands into the equipment while it is printing, due to the moving parts inside.
Heavy paper hazard
Special care must be taken to avoid personal injury when handling heavy papers.
●
Handling heavy paper rolls may require more than one person. Care must be taken to avoid back strain
and/or injury.
●
When handling heavy paper rolls, wear personal protective equipment, including boots and gloves.
●
Follow your local Environmental Health and Safety regulations for handling heavy paper rolls.
Ink handling
HP recommends that you wear gloves when handling ink supplies.
Warnings and cautions
The following symbols are used in this manual to ensure the proper use of the equipment and to prevent the
equipment from being damaged. Follow the instructions marked with these symbols.
WARNING! Failure to follow the guidelines marked with this symbol could result in serious personal injury or
death.
CAUTION: Failure to follow the guidelines marked with this symbol could result in minor personal injury or
damage to the equipment.
Using this guide
The user guide can be downloaded from:
http://www.hp.com/go/T730/manuals
http://www.hp.com/go/T830/manuals
Introduction
This chapter provides a brief introduction to the printer and its documentation for new users.
ENWW Using this guide 3
Use and maintenance
These chapters help you carry out normal printer procedures and include the following topics.
●
Connecting the printer on page 15
●
Setting up the printer on page 20
●
Personalizing the printer on page 25
●
Paper handling on page 31
●
Printing on page 41
●
Mobile printing and Web Services on page 12
●
Practical printing examples on page 76
●
Handling ink cartridges and printhead on page 94
●
Maintaining the printer on page 98
Troubleshooting
These chapters help you solve problems that may occur while printing; they include the following topics:
●
Troubleshooting paper issues on page 116
●
Troubleshooting print-quality issues on page 136
●
Troubleshooting ink cartridge and printhead issues on page 171
●
Troubleshooting data communication issues on page 174
●
Troubleshooting general printer issues on page 181
●
Front-panel error messages on page 184
Accessories, support and specications
These chapters, Accessories on page 113, HP Customer Care on page 186 and Printer specications
on page 189, contain reference information, including customer care, the printer specications and part
numbers for paper types, ink supplies and accessories.
Glossary
The Glossary on page 194 contains denitions of printing and HP terms used in this documentation.
Index
In addition to the table of contents, there is an alphabetical index to help you to nd topics quickly.
Warnings and Cautions
The following symbols are used in this manual to ensure the proper use of the printer and to prevent the printer
from being damaged. Follow the instructions marked with these symbols.
WARNING! Failure to follow the guidelines marked with this symbol could result in serious personal injury or
death.
CAUTION: Failure to follow the guidelines marked with this symbol could result in minor personal injury or
damage to the printer.
4 Chapter 1 Introduction ENWW
Printer models
This guide covers the following printer models, normally referring to them by their short names for brevity.
Full name Short name
HP DesignJet T730 Printer T730
HP DesignJet T830 Multifunction Printer series T830
The printer’s main features
Your printer is a color inkjet printer designed for printing high-quality images on paper up to 610 mm (24 in) or
914 mm (36 in). If your printer is a T830 Multifunction Printer, it also has an integrated color scanner capable of
scanning images of the same width that the printer can print. Some major features of the equipment are shown
below:
●
Print resolution of up to 2400 × 1200 dpi using the Best print-quality option, the Maximum Detail option
and photo paper
●
Scan resolution of up to 600 dpi, in RGB color with 24 bits per pixel, or grayscale with 8 bits per pixel, or
black and white with 1 bit per pixel
●
The printer can be controlled from its front panel or from a remote computer using the Embedded Web
Server or the HP Utility
NOTE: Throughout this manual, “HP Utility” refers to the HP Utility for Mac OS X and the HP DesignJet
Utility for Windows.
●
Touch-sensitive front panel in color, with an intuitive graphical user interface
●
Supports Ethernet or Wi-Fi connection
●
Hi-Speed USB host port for connecting a USB ash drive
●
Mobile printing and scanning includes Web-connected features such as automatic rmware upgrades and
HP ePrint
●
Handles roll and cut-sheet paper, with a multi-sheet tray
●
Economode for printing economically
●
Ink and paper usage information available from the Embedded Web Server, see Access the Embedded Web
Server on page 26
●
Supplies information, troubleshooting, and rmware updates available from the HP Utility, see Access the
HP Utility on page 26
●
Access to the online HP Support Center (see HP Support Center on page 187)
ENWW Printer models 5
The printer’s main components
HP DesignJet T830 Multifunction Printer front view
1. Multi-sheet tray extenders
2. Ink cartridges
3. Ink cartridge cover
4. Printhead door
5. Printhead
6. Output tray extenders
7. Bin
8. Output platen
9. Front panel
10. Scanner cover
11. Front window
6 Chapter 1 Introduction ENWW
HP DesignJet T730 Printer front view
1. Multi-sheet tray extenders
2. Ink cartridges
3. Ink cartridge cover
4. Printhead door
5. Printhead
6. Output tray extenders
7. Bin
8. Output platen
9. Front panel
ENWW The printer’s main components 7
HP DesignJet T830 Multifunction Printer rear view
1. Roll cover
2. Communication ports
3. Multi-sheet tray
8 Chapter 1 Introduction ENWW
HP DesignJet T730 Printer rear view
1. Roll cover
2. Communication ports
3. Multi-sheet tray
Communication
1. Ethernet port
The front panel
The front panel is a touch-sensitive screen with a graphical user interface; it is located on the front left of the
printer. It gives you complete control of your printer: from the front panel, you can print, view information about
ENWW The front panel 9
the printer, change printer settings, perform calibrations and tests, and so on. The front panel also displays alerts
(warning and error messages) when needed.
The front panel has a large central area to display dynamic information and icons. At the top of the central area
there is a dashboard that displays the Home screen icons. To interact with these icons swipe down the
dashboard status to access the dashboard.
On the left and right sides of the screen you can see up to four xed icons at dierent times. Normally they are
not all displayed at the same time.
Close to the front panel is the power key , with which you can turn the printer on or o. The key is illuminated
when the printer is on. It
sleep mode.
ashes when the printer is in transition between on and o and when the printer is in
Left and right xed icons
●
●
●
●
Home screen dynamic icons
The following items are displayed only on the home screen.
●
shows the status of the wireless connection: if the blue light is on, the wireless connection is active.
Touch to return to the home screen.
Touch to view help about the current screen.
Touch to go back to the previous screen without discarding changes.
In the central area of the front panel are the paper tab icons:
–
Touch to load, unload, and change options for roll paper.
–
Touch to change options for the multi-sheet tray, or to activate it.
–
Touch to load, unload, and change options for single sheets.
NOTE:
The active paper source is indicated by a slightly larger icon, with a white tick in a blue circle: .
●
The dashboard icons are located at the top of the central area:
–
Touch to change printer settings.
–
Touch to eject scanned original.
–
Touch to view ink information.
10 Chapter 1 Introduction ENWW
–
Touch to view information about printheads.
–
Touch to view connectivity status information and to perform network conguration. If a network
cable is connected, is displayed instead.
NOTE: It is not possible to use wireless and wired network connections simultaneously.
–
Touch to view information about Wi-Fi Direct.
–
Touch to view information and congure ePrint to print from a computer or mobile device
sending an email to the printer.
If the printer is left idle for some time, it goes into sleep mode and switches o the front-panel display. To
change the time that elapses before sleep mode, Touch , then Printer setup > Sleep Mode. You can set a
time between 5 minutes and 4 hours.
The printer wakes from sleep mode and switches on the front-panel display whenever there is some external
interaction with it.
Information about specic uses of the front panel can be found throughout this guide.
Printer software
The following software is provided with your printer:
●
The product software is in https://www.hp.com/go/T730/drivers - https://www.hp.com/go/T830/drivers
●
The Embedded Web Server allows you to:
–
Manage the printer from a remote computer
–
View the status of the ink cartridges, the printhead, and the paper
–
Access the HP Support Center, see HP Support Center on page 187
–
Update the printer's rmware, see Firmware update on page 107
–
Perform alignments and troubleshooting
–
Change various printer settings
–
Manage email notications
See Access the Embedded Web Server on page 26.
●
The HP Utility allows you to:
–
Manage the printer from a remote computer
–
View the status of the ink cartridges, the printhead, and the paper
–
Access the HP Support Center, see HP Support Center on page 187
–
Update the printer's rmware, see Firmware update on page 107
–
Launch the Embedded Web Server
See Access the HP Utility on page 26.
ENWW Printer software 11
NOTE: New versions of all printer software can be expected to appear from time to time. In some cases, when
you receive your printer there may already be later versions available on HP's website of some of the software
provided with it.
Mobile printing and Web Services
Mobile printing
With HP Mobile Printing Solutions you can print straight from your smartphone or tablet in just a few simple
steps wherever you are; using your mobile device OS or sending an email to your printer with PDF, TIFF and JPEG
attachments.
●
Apple iOS printing is enabled through Airprint, which comes pre-installed in iOS devices.
●
For Android printing, install the HP Print Service app from Google Play. If you have have already installed it,
check that it is up to date. You can obtain the latest version from https://play.google.com/store/apps/
details?id=com.hp.android.printservice.
●
You can also download the HP Smart App to enhance your printing capabilities and enable Scanning and
Sharing from a smartphone or tablet.
–
Latest iOS version from https://itunes.apple.com/app/id469284907
–
Latest Android version from https://play.google.com/store/apps/details?id=com.hp.printercontrol
●
To enable email printing, ensure the service is enabled and retrieve the printer's email address from the
front panel.
For more detailed information, see http://www.hp.com/go/designjetmobility.
Enable email printing
1. Make sure that your printer is correctly connected to the Internet.
2.
Enable Web Services during initial setup of the printer, or later by touching on the home screen and
following the instructions on the front panel. The printer may need to restart if it has updated its rmware.
3.
Retrieve the printer’s email address by touching on the home screen at any time.
4. This is an optional step: If you are the printer administrator, log in at HP Connected
(http://www.hpconnected.com) to customize your printer’s email address or manage printer security for
remote printing.
Congratulations, you now have completed Web Services setup. HP ePrint is ready to use. For the latest
information, support, and terms of use of the HP Connected see http://www.hpconnected.com. You can also
benet from automatic rmware updates after following this setup.
Turn the printer on and o
If you wish to turn the printer on or o, the normal and recommended method is to use the next to the front
panel.
12 Chapter 1 Introduction ENWW
However, if you plan to store the printer for a long period or the power key does not seem to work, you are
recommended to unplug the power cord.
To turn it back on, plug in the power cord.
When the printer is powered back on, it takes about three minutes to initialize and check and prepare the
printhead.
NOTE: When the printer has not been used for a certain period of time (the default time is determined by
Energy Star), it saves power by going into sleep mode. However, any interaction with the printer's front-panel
display, or sending a new job to print, returns it to active mode, and it can resume printing immediately. To
change the sleep mode time, see Change the sleep mode setting on page 27.
Reports
The reports give various kinds of information about your printer. They can be requested from the front panel.
Before requesting any info prints, check that the printer and the paper are ready for printing. The loaded paper
should be at least A4 portrait—210 mm (8.27 in) wide—otherwise the printer may not load the paper, or the
print may be clipped.
ENWW Reports 13
To print any report, swipe down the dashboard, touch , then scroll down to Reports and touch it, then select
the report you want. The following reports are available:
●
Demo prints: show some of the capabilities of the printer
–
Drawing demo
–
Rendering demo
–
GIS map demo
●
User info prints
–
Printer status report
–
Print quality report
–
Network Conguration Page
14 Chapter 1 Introduction ENWW
2 Connecting the printer
●
Choose which connection method to use
●
Connect the printer to your network
●
Connect a computer to the printer by network (Windows)
●
Uninstall the printer software (Windows)
●
Connect a computer to the printer by network (Mac OS X)
●
Sharing the printer
●
Uninstall the printer software (Mac OS X)
ENWW 15
Choose which connection method to use
The following methods can be used to connect your printer.
Connection type Speed Cable length Other factors
Wireless Moderate; varies according to conditions
(distance to router, interference, number of
wireless clients, network topology, and so
on)
Gigabit ethernet Fast; varies according to network traic Long: 100 m (328 ft) Requires specic equipment (switches)
N/A Sensitive to interference over longer
distances; requires extra equipment
(wireless access point or wireless router)
NOTE: The speed of any network connection depends on all components used in the network, which can
include network interface cards, routers, switches and cables. If any one of these components cannot operate at
high speed, you will have a low-speed connection. The speed of your network connection can also be aected by
the total amount of traic from other devices on the network.
NOTE: Wireless connection can be aected by the location of the network router and the device. In order to
improve the wireless connection:
1. Position the wireless access point in a more central position of the working place as shown in gure no 2.
Try place away from dense materials. Metal, concrete, double thick walls are the hardest to penetrate,
wood and plasterboard are easier. Consider these when positioning the printer.
2. Change wireless channel to one that’s not being used preferably 1, 6 or 11 as these are non-overlapping
channels.
3. Extend the range of the wireless network by using a simple wireless extender or adding more wireless
access points as shown in
gures 3 and 4.
Connect the printer to your network
The printer is able to congure itself automatically for most networks, in a similar way to any computer in the
same network. The rst time you connect it to a network, this process may take a few minutes.
Once the printer has a working network conguration, you can check its network address from the front panel:
touch or .
To connect to a wireless network, the easiest way is to go to the front panel, swipe down the dashboard, touch
, then scroll down the menu and touch Network setup > Wireless settings.
When a network device automatically congures itself by receiving an IP address from the DHCP service, this IP
address may change from the last time the device is powered o to the next time it is powered on, which may
lead to the device being shown as "oine" when driver port settings are congured with the original IP address.
16 Chapter 2 Connecting the printer ENWW
There are at least three possible ways to avoid this:
●
Increase the lease time of your DHCP server device.
●
Set a xed IP address for your printer that will not be changed by DHCP (see Communication failures
between computer and printer on page 175).
●
Congure the printer and driver to refer to the hostname instead of the numeric IP address (see
Communication failures between computer and printer on page 175).
See the Assembly Instructions for more details about Internet setup, and how to connect to and register with the
cloud to enable Web Services.
Connect a computer to the printer by network (Windows)
The following instructions apply if you intend to print from software applications using a printer driver. See
Printing on page 41 for alternative ways of printing.
Before you begin, check your equipment:
●
The printer should be set up and on.
●
The Ethernet switch or router should be on and functioning correctly.
●
The printer and the computer should be connected to the network (see Connect the printer to your network
on page 16). The printer can be connected by Ethernet or Wi-Fi.
●
The printer and the computer should be connected to the Internet.
Now you can proceed to install the printer software and connect to your printer.
Printer software installation
1. Make a note of the printer's IP address from the front panel (see Access the Embedded Web Server
on page 26).
Install the product software from https://www.hp.com/go/T730/drivers -
2.
drivers. Be sure to follow the software installation instructions.
3. The system will automatically detect if you are using Windows or Mac OS X, you can then choose which
specic software you want to install (by default, all of it). If your computer fails to nd any printers on the
network, the Printer Not Found window is displayed, which helps you to try to nd your printer. If you have
a rewall in operation; you may have to disable it temporarily in order to nd the printer. You also have the
options of searching for the printer by its hostname, IP address, or MAC address.
In some cases, when the printer is not in the same sub-net as the computer, specifying the printer's IP
address may be the only successful option.
Uninstall the printer software (Windows)
Use the Control Panel to uninstall the software, in the same way as you can uninstall any other software.
https://www.hp.com/go/T830/
Connect a computer to the printer by network (Mac OS X)
You can connect your printer to a network under Mac OS X by using the following methods:
●
Bonjour
●
TCP/IP
ENWW Connect a computer to the printer by network (Windows) 17
NOTE: The printer does not support AppleTalk.
The following instructions apply if you intend to print from software applications using a printer driver. See
Printing on page 41 for alternative ways of printing.
Before you begin, check your equipment:
●
The printer should be set up and on.
●
The Ethernet switch or router should be on and functioning correctly.
●
The printer and the computer should be connected to the network. See Connect the printer to your network
on page 16.
Now you can proceed to install the printer software and connect to your printer.
Bonjour connection
1.
Go to the front panel and touch or . Note the mDNS service name of your printer.
Install the product software from https://www.hp.com/go/T730/drivers - https://www.hp.com/go/T830/
2.
drivers. Be sure to follow the software installation instructions.
3. Your Web browser opens to display the rest of the software installation procedure. The system will
automatically detect if you are using Windows or Mac OS X, you can then choose which specic software
you want to install (by default, all of it).
4. When the software has been installed, the HP Utility starts automatically, to set up a connection to your
printer. Follow the instructions on your screen.
5. In the Setup Assistant screen, look for your printer's mDNS service name (which you noted in step 1) in the
Printer Name column.
●
If you nd the right name, scroll sideways if necessary to see the Connection Type column, and check
that it shows Bonjour. Then highlight that line. Otherwise, continue searching further down the list.
●
If you cannot nd your printer's name just click Continue and do the setup manually in your System
Preferences later on.
Click Continue.
6. Continue following the instructions on the screen.
TCP/IP connection
1. Go to the front panel and make a note of the printer's URL (see Access the Embedded Web Server
on page 26).
Install the product software from https://www.hp.com/go/T730/drivers
2.
drivers. Be sure to follow the software installation instructions.
3. Follow the instructions on your screen.
4. The printer software is installed, including the printer drivers and other HP software, such as the HP Utility.
- https://www.hp.com/go/T830/
If you have enabled Web Services on your printer, you can print to your printer by email. Just check the Web
Services menu for the email address of your printer, then send the le you want to print to that email
address as an attachment.
5. When the software has been installed, the HP Printer Setup Assistant starts automatically, to set up a
connection to your printer. Follow the instructions on your screen.
18 Chapter 2 Connecting the printer ENWW
6. When you reach the Select Printer screen, look for your printer's URL (which you noted in step 1) in the
Printer Name column.
●
If you nd the right name, scroll sideways if necessary to see the Connection Type column, and check
that it shows IP Printing. Then highlight that line. Otherwise, continue searching further down the list.
●
If you cannot nd your printer's name with an IP Printing connection type, check the box My printer is
not in the list.
Click Continue.
7. Continue following the instructions on the screen. When you reach the Printer Queue Created screen, click
Quit to exit, or Create New Queue if you want to connect another printer to the network.
Sharing the printer
If your computer is connected to a network, you can make your directly connected printer available to other
computers on the same network.
1. Double-click the System Preferences icon on the Dock menu bar on your desktop.
2. To enable printer sharing, go Sharing, select Printer Sharing, and then check the printer(s) that you want to
share.
3. Your printer now automatically appears in the list of shared printers displayed by any other computer
running Mac OS X and connected to your local network.
Bear in mind the following considerations:
●
Any other users wishing to share your printer must install the printer software on their own computers.
●
Anyone sharing your directly connected printer will be able to send print jobs, but will not be able to receive
information from the printer—which aects alerts, status reports, paper management, administration and
troubleshooting.
●
You may nd that sharing your directly connected printer with other users will slow down your computer
unacceptably.
TIP: The best way to share the printer over a network is to connect the printer not to any computer, but to the
network. See Connect a computer to the printer by network (Mac OS X) on page 17.
Uninstall the printer software (Mac OS X)
During the previous Installation step, you have the option to select that . This should be available under HewlettPackard in the system Applications folder.
IMPORTANT: The HP Uninstaller application will uninstall all HP Software installed in your system.
To delete the print queue only, select the Print & Scan dialog from the system preferences. Select the name of
the printer and click the – button.
ENWW Sharing the printer 19
3 Setting up the printer
●
Introduction
●
Automatic rmware update
●
Turn email notications on and o
●
Turn alerts on and o
●
Control access to the Embedded Web Server
●
Set Windows driver preferences
●
Set up Web Services
20 Chapter 3 Setting up the printer ENWW
Introduction
This chapter describes various printer settings that the printer administrator may wish to control as soon as a
new printer is assembled and ready for use.
Automatic rmware update
The printer can automatically check for a rmware update periodically (see Firmware update on page 107).
Without an update, some Web Services may not be available. The Enable Web Services process includes the
option to turn on automatic
rmware updates from the printer's front panel or Embedded Web Server.
Turn email notications on and o
In order to receive email notications from the printer, you must have congured the email server. To congure
the email server using the Embedded Web Server, select Settings > email alerts, and ll in the following elds:
●
SMTP server: the IP address or hostname of the outgoing mail server (SMTP) that will process all email
messages from the printer. If the mail server requires authentication, email notications will not work.
●
Printer email address: each email message sent by the printer must include a return address, which does
not need to be a real, functional email address, but it should be unique, so that recipients of the message
can identify the printer that sent it.
You can turn specic email notications on or o by selecting Notications from the Tools tab of the Embedded
Web Server.
Turn alerts on and o
Printer alerts warn you when there is a printer problem that you can correct by taking action, or when one of your
printing jobs changes its status. The alerts are displayed by the printer's front panel, by the HP Utility, by the
printer driver and by the Embedded Web Server.
You can change the alert settings in various ways to display all, some, or none of the available alerts.
To access alert settings under Windows
●
Select Alert Settings in the Tools menu of the HP DesignJet Utility.
●
Select Alert Settings in any alert page displayed by the HP DesignJet Utility.
●
Right-click the system tray icon of the HP DesignJet Utility, and select Alert Settings.
In the Alert Settings window, you can use the Alerting slider to turn o alerts completely.
ENWW Introduction 21
Alternatively, you can choose when, if ever, to display critical or non-critical alerts.
To access alert settings under Mac OS X
●
Open HP Printer Monitor preferences, select your printer, and then Customize Alerts, so that you can set
each individual alert to appear in specic cases and with a specic time interval.
22 Chapter 3 Setting up the printer ENWW
You can turn o alerts completely by unchecking the “Show monitor status in menu bar” box in the Notications
tab of the HP Printer Monitor preferences. If you leave that box checked but uncheck the “Notify me when alert
appears” box (as below), the alerts will be available in the HP Printer Monitor, but will not pop up in the Dock
screen.
Control access to the Embedded Web Server
To prevent users from modifying important device settings, you can set a password in the Embedded Web
Server, so that users without the password can see only the Information tabs. Once set, the password is required
to view or change any parameters in the other tabs.
Set Windows driver preferences
You can change some default settings in your printer driver according to your own preferences, for instance to
set color emulation or paper-saving options. To do this under Windows 7, for example, press the Start button on
your computer's screen, then click Devices and printers, then right-click your printer's icon and select Printing
preferences. Any settings you change in the Printing Preferences window will be saved as default values.
Set up Web Services
Before using Web Services, some setup is required on your printer and your computer:
1. Make sure that your printer is correctly connected to the Internet.
2. Enable Web Services during initial setup of the printer, or later by swiping down the dashboard, touching
and scrolling down and touching Web Services. During the process you will have access to an
Automatic
you have the unit updated with the latest rmware available to ensure the best performance possible.
3. This is an optional step: If you are the printer administrator, log in at HP Connected
(http://www.hpconnected.com) to customize your printer’s email address or manage printer security for
remote printing.
ENWW Control access to the Embedded Web Server 23
rmware update Service. It is strongly recommended that you have this service enabled and that
Congratulations, you now have completed Web Services setup and HP ePrint is ready to use.
For the latest information, support, and terms of use of HP Connected, see http://www.hpconnected.com (check
your region's availability).
24 Chapter 3 Setting up the printer ENWW
4 Personalizing the printer
●
Change the language of the front-panel display
●
Access the Embedded Web Server
●
Change the language of the Embedded Web Server
●
Access the HP Utility
●
Change the language of the HP Utility
●
Change the unit of measurement
●
Change the sleep mode setting
●
Change the auto-o setting
●
Change the front-panel display brightness
●
Congure network settings
●
Manage printer security
●
Change your printer’s email address
ENWW 25
Change the language of the front-panel display
To change the language of the front-panel menus and messages, swipe down the dashboard, touch , then
scroll down the menu and touch Preferences > Language. Touch your preferred language.
Access the Embedded Web Server
The Embedded Web Server enables you to manage your printer remotely using an ordinary Web browser running
on any computer.
To access the Embedded Web Server, you must have a TCP/IP connection to your printer. You can access the
Embedded Web Server indirectly through the HP Utility, if you connect to your printer with a TCP/IP connection
(wired or wireless).
The following browsers are known to be compatible with the Embedded Web Server:
●
Internet Explorer 10 and later
●
Mozilla Firefox 35 and later
●
Safari 8.x for Yosemite (OS X v10.10), Safari 7.x for Mavericks (OS X v10.9) and Safari 6.x for Mountain Lion
(OS X v10.8)
●
Google Chrome 40 and later
To access the Embedded Web Server on any computer, open your Web browser and type the IP address of your
printer.
You can see your printer's IP address on the front panel by touching or .
If you have followed these instructions but failed to get through to the Embedded Web Server, see Cannot access
the Embedded Web Server on page 183.
Change the language of the Embedded Web Server
The default language in which the Embedded Web Server rst appears is the language you have selected for
your browser. If this language is not supported by the Embedded Web Server, the Embedded Web Server will
appear in English; however, you can change it to any supported language.
The languages supported by the Embedded Web Server are English, Portuguese, Spanish, Catalan, French,
Italian, German, Polish, Russian, Simplied Chinese, Traditional Chinese, Korean, and Japanese. There is an option
at the bottom of the screen to change language.
Access the HP Utility
The HP Utility enables you to manage your printer from a computer with a USB, TCP/IP, or Wi-Fi connection.
●
Under Windows, start the HP Utility from your desktop shortcut or from Start > All Programs > HP >
HP DesignJet Utility > HP DesignJet Utility. This launches the HP DesignJet Utility, showing the HP DesignJet
printers installed on your computer.
●
Under Mac OS X, launch the HP Utility from your dock shortcut or by selecting STARTUP_DISK > Library >
Printers > hp > Utilities > HP Utility. This launches the HP Utility, showing the HP DesignJet printers installed
on your computer.
When you select your printer in the left pane, everything that appears in the right pane is specic to that
printer.
26 Chapter 4 Personalizing the printer ENWW
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