Gateway LT28 Owner's Manual

User’s guide

Gateway LT Series

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TABLE OF CONTENTS

Starting your computer	4
Wireless connection..........................................	4
Registration.......................................................	5
Software installation ........................................	6
Recovery ............................................................	6
Having trouble? ................................................	6
Computer Basics	8
Safety and comfort ...........................................	8
Safety precautions.....................................	8
Health precautions ..................................	11
Getting to know your computer	14
Top view - display ...........................................	15
Top view - keyboard .......................................	16
Special keys ..............................................	17
Rear view.........................................................	20
Left view..........................................................	20
Right view .......................................................	21
Base view.........................................................	23
Upgrading your computer	25
Expanding through options ...........................	25
Connectivity options................................	25
Power supply	30
AC power adapter ..........................................	30
Battery pack ....................................................	31
Battery pack characteristics.....................	31
Installing or removing the battery
pack ..........................................................	33
Charging the battery...............................	34
Checking the battery level......................	34

Optimizing battery life...........................	34
Battery-low warning...............................	35
Software	37
Using Windows and your software...............	37
Welcome Center .....................................	37
Internet security offer ............................	37
Productivity software .............................	38
Gateway Recovery Management...........	38
Playing multimedia files .........................	38
Playing DVD movies................................	42
Social networks (optional) .....................	44
Internet	49
Social Networks (optional) .....................	49
First steps on the net......................................	50
Protecting your computer ......................	50
Choose an Internet Service Provider......	50
Network connections..............................	52
Surf the Net! ...........................................	55
Security ....................................................	58
Helpdesk	72
Safe computing ..............................................	72
Maintenance ...........................................	72
Updates ...................................................	79
Windows Remote Assistance..................	81
Recovery	82
Gateway Recovery Management ..................	82
Creating recovery discs ...........................	82
Recovering your system .................................	86
Types of recovery ....................................	87

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Regulatory information	94
Environment	105
Software license	107
Index	110

Copyright © 2011.	Gateway LT Series User Guide
All Rights Reserved.	Original Issue: 23 February 2011

Visit registration.gateway.com and discover the benefits of being a customer of Gateway.

Remark: All images are for reference purposes only. Actual configuration may vary.

Table of contents - 3

STARTING YOUR COMPUTER

Thank you for purchasing this Gateway computer!

This guide has been designed to introduce you to the features of your computer and assist in your computing experience.

After setting up and starting your computer, as shown in the setup instructions, it will ask you questions that will help you connect to the Internet. Your computer will then configure installed software.

WIRELESS CONNECTION

To connect to a wireless network, first check the wireless features of your computer are on, and that the router or modem you want to connect to is also correctly configured.

•If wireless is not on, press the communication key () to open the Launch Manager and make sure Wi-Fi is On.

•Your computer will detect and display any available networks, select your network and enter the password, if required.

•After a short delay, your computer should connect to the Internet.

If your network is not detected, or your computer does not connect to the Internet, please refer to your ISP or router’s documentation. After your computer starts and you can use it, open Internet Explorer and follow the instructions.

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Alternatively, use a network cable to connect directly to a network port on your router. Please refer to your ISP or router’s guide.

REGISTRATION

When using your computer for the first time, it is recommended that you register it. This gives you access to some useful benefits, such as:

•Faster service from our trained representatives.

•Membership in the Gateway community: receive promotions and participate in customer surveys.

•The latest news from Gateway.

How to register

During the initial startup of your computer, a window will invite you to register. Please fill in the information and click Next. The second window you'll see contains optional fields that will help us to provide you with a more personable customer service experience.

Another option

Another way to register your Gateway product is to visit our website at registration.gateway.com. Choose your country and follow the simple instructions.

After registering, you will be sent a confirmation email with important information that you should keep in a safe place.

Starting your computer - 5

SOFTWARE INSTALLATION

Your computer will automatically install software and prepare your computer for use. This may take some time, please do not turn off your computer; wait until the installation has finished.

RECOVERY

You should create recovery discs as soon as you are able. The Gateway Recovery Management program allow you to create recovery discs and then to restore or reinstall applications and drivers provided by Gateway. You will need a pack of writable DVDs.

See page 82 for more information about recovery.

HAVING TROUBLE?

Gateway provides several options to support your purchase.

Gateway support

Make sure you write down your computer serial number, date and place of purchase and model name on the area provided in this guide; save your proof of purchase. Before you call us, please write down any error message that accompanies the problem, and have the computer in front of you and switched on if possible. Having these items to hand when contacting us will ensure better and quicker service.

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Gateway website

Remember to visit www.gateway.com - Check out the support section for up-to-date information, help, drivers and downloads.

Warranty and contact information

You can find information about the warranty for your computer and how to contact technical support in your computer’s Warranty.

Starting your computer - 7

COMPUTER BASICS

SAFETY AND COMFORT

Safety precautions

Please follow the guidelines below to use your computer comfortably and to avoid health problems.

Computer environment

Make sure that the computer:

•Is used on a stable surface, stand or table. A fall can seriously damage the computer.

•Is not used on a surface that vibrates, or used when taking part in sport, exercise or other activities in a dynamic environment. Vibration or movement can loosen fastenings, damage internal components and even cause battery leakage.

•Is away from direct sunlight and sources of heat.

•Is away from magnetic fields or any device generating static electricity.

•Is kept at least 30 centimetres (one foot) away from a mobile phone.

•Is not in a dusty or damp environment.

•Is not used near water. Never spill liquids of any kind on or into your computer.

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•Is not placed on a carpet or any other surface that may have an electrical charge.

Cables

Make sure that:

•Cables are not strained and that there is no risk of people walking or tripping over them.

•Other devices do not crush the cables.

•The power cable is connected to the computer before connecting the power cable to the AC power outlet.

•The power cable is unplugged from the power outlet before disconnecting the power cable from the computer.

•Three-pin power cords are connected to a grounded power outlet.

•The power outlet is easily accessible and as close to the computer as possible (do not overload it with too many adapters).

If your computer uses an external AC adapter:

•Do not cover or place objects on the AC adapter. Allow the adapter to cool properly during use by keeping it clear of objects.

•Only use the AC adapter that is supplied with your computer. Although other adapters may look similar, using them can damage your computer. If a replacement is required, use only parts certified for use with your computer.

Computer Basics - 9

Cleaning your computer

•Always unplug your computer from the power outlet before cleaning it.

•Do not use liquid or aerosol cleaners, use a damp cloth instead.

•Never spray cleaning product directly on the screen.

•If you spill liquid on your computer, switch it off immediately, unplug the AC adapter, remove the battery and make sure it is completely dry before switching it on again. Wait overnight if necessary.

Note: If your computer includes slots for memory cards or expansion devices, plastic ’dummies’ may be installed in the card slots. Dummies protect unused slots from dust, metal objects or other particles. Save the dummies for use when no cards are in the slots.

Servicing your computer

Do not attempt to service your computer yourself, as opening or removing covers may expose you to dangerous voltage or other risks. Refer all servicing to qualified service personnel.

Unplug your computer from the wall outlet and refer servicing to qualified service personnel when:

•the power cord or plug is damaged, cut or frayed,

•liquid was spilled into the product,

•the product was exposed to rain or water,

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•the product has been dropped or the case has been damaged

•the product exhibits a distinct change in performance, indicating a need for service

•the product does not operate normally after following the operating instructions

Note: Adjust only those controls that are covered by the operating instructions, since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal condition.

Health precautions

•The computer and accessories may contain small parts. Keep them out of the reach of small children.

•If you work or play for hours at a time, then make sure you take regular breaks. Look away from the computer's screen once in a while. Do not use your computer if you are tired.

•Arrange your computer so that you can work in a natural and relaxed position. Place items that you use frequently within easy reach.

•Position your computer directly in front of you for increased safety and comfort. Ensure that your keyboard and touchpad are at a comfortable height. The screen should be about 45-70 cm (18-30 inches) from your eyes.

If you use your computer for long periods while sitting at a desk, invest in an external keyboard for improved comfort.

Computer Basics - 11

•To protect your hearing, when using speakers or headphones, increase volume gradually until you can hear clearly and comfortably; do not increase the volume level after your ears have adjusted. Do not listen to high volumes for extended periods. Do not increase the volume to block out noisy surroundings; decrease the volume if you cannot hear people speaking near you.

•The computer’s underside, power adapter and the air from ventilation slots may become hot during use. Avoid continuous body contact and do not place the computer on your lap while it is operating.

•Ensure that the computer’s ventilation slots and openings are never obstructed or covered. Do not place the computer on a soft surface (such as a carpet, chair or bed) that may block ventilation slots.

•Do not push objects of any kind into ventilation or case slots as they may touch dangerous voltage points or short-out parts that may result in a fire or electric shock.

•Some disorders of the hands, wrists, arms, neck, shoulders, legs and back may be associated with, or aggravated by certain repetitive actions. To reduce your risk of developing these disorders, type with your wrists straight and your hands and wrists floating above the keyboard. If you experience periods of pain, tingling, numbness or other discomfort, please contact your doctor.

•We advise that parents monitor the use of games by their children. If you or your child experience any of the following symptoms:

dizziness, blurred vision, eye or muscle twitches, loss of

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consciousness, disorientation, any involuntary movement or convulsion, IMMEDIATELY discontinue use and consult your doctor. This may happen even if the person has no medical history of epilepsy.

Computer Basics - 13

GETTING TO KNOW YOUR COMPUTER

After setting up your computer as illustrated in the setup instructions, let us show you around your new Gateway computer.

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TOP VIEW - DISPLAY

1

2

3

	#	Icon Item	Description
	1	Webcam	Web camera for video communication.
	2	Display screen	Also called Liquid-Crystal Display (LCD),
			displays computer output.
	3	Microphone	Internal microphone for sound recording.

Getting to know your computer - 15

TOP VIEW - KEYBOARD

		1
		2
		3
		4	5
	#	Icon Item	Description
	1	Power button /	Turns the computer on and off. Indicates the
		indicator	computer's power status.
	2	Keyboard	For entering data into your computer.
			− Special keys are described on page 17.
	3	Touchpad	Touch-sensitive pointing device which
			functions like a computer mouse.

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#	Icon Item	Description
	Power indicator	Indicates the computer's power status.
		Indicates the computer's battery status.
4	Battery indicator	− Charging: The light shows amber when
		the battery is charging.

−Fully charged: The light shows blue when in AC mode.

		Communication	Indicates the computer’s wireless
		indicator	connectivity device status.
	5	Click buttons (left	The left and right side of the button function
		and right)	as left and right selection buttons.

− Note: The front panel indicators are visible even when the computer cover is closed.

Special keys

Your computer’s keyboard includes keys that activate special functions. The function of each key is clearly marked with an icon.

	Icon Function		Description
	Fn	Hotkey for second	Activates a second function on certain keys.
		function	E.g. press the Fn key to activate the F1 to F12 keys.

	Opens the Social Networks application.
Social Networking	− If this application is not installed, the key will start
	your instant messenging application.

Getting to know your computer - 17

	Icon Function	Description
	Help	Opens the User's Guide for your computer.
	Communication	Enables/disables the computer’s communication
		devices.
	Display toggle	Switches display output between the display screen,
		external monitor (if connected) and both.
	Screen blank	Turns the display screen backlight off to save power.
		Press any key to return.
	Touchpad toggle	Turns the internal touchpad on and off.
	Speaker toggle	Turns the speakers on and off.
	Volume down	Decreases the sound volume.
	Volume up	Increases the sound volume.
	Brightness down	Decreases the screen brightness.
	Brightness up	Increases the screen brightness.

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Hotkeys

The computer uses hotkeys (key combinations) to access Num Lock, function keys and navigation commands.

To activate hotkeys, press and hold the Fn key (bottom left) before pressing the other key in the hotkey combination.

	Hotkey	Function	Description
	Fn + Special keys	Function keys	Activates the F1 to F12 keys.
	(see page 17)
	Fn + Page Up	Home	Scrolls to the beginning of a document.
	Fn + Page Down	End	Scrolls to the end of a document.

−Note: It is not necessary to press the Fn key to use the F1 to F12 function keys when starting your computer or when using the BIOS.

To swap the hotkey and special function of the F1 to F12 keys, change the function key setting in the BIOS (to open the BIOS press F2 when starting your computer, then select the Main menu and change Function key behavior to Function keys).

Getting to know your computer - 19

REAR VIEW

		1
#	Icon Item	Description
1	Battery bay	Houses the computer's battery pack.

LEFT VIEW

1

2

3

4

5

#

Icon Item

Description

1

DC-in jack

Connects to your computer’s AC adapter.

2

Ethernet (RJ-45)

Connects to an Ethernet 10/100/1000-based

port

network.

3

External display

Connects to a display device (e.g., external

(VGA) port

monitor, LCD projector).

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	#	Icon Item	Description
	4	Ventilation and	Allows the computer to stay cool.
		cooling fan	− Do not cover or obstruct the openings.
	5	USB 2.0 port	Connect to USB devices (e.g., USB mouse,
			USB camera).

RIGHT VIEW

1		2			3			4
# Icon Item					Description

1 Multi-in-1 card

reader

Accepts Secure Digital (SD), MultiMediaCard

(MMC), Memory Stick PRO (MS PRO), xD-

Picture Card (xD).

−Push to remove/install the card. Only one card can operate at any given time.

Getting to know your computer - 21

#	Icon Item	Description

2

3

4

	Microphone jack	Accepts inputs from external microphones.
		Connects to audio line-out devices (e.g.,
	Headphones /	speakers, headphones).
		− Supports compatible 3.5 mm headsets
	speaker jack
		with built-in microphone (e.g. Acer smart
		handheld headsets).
	USB 2.0 port	Connect to USB devices (e.g., USB mouse,
		USB camera).
	Kensington lock slot	Connects to a Kensington-compatible
		computer security lock.
		− Wrap the computer security lock cable
		around an immovable object such as a
		table or handle of a locked drawer.
		Insert the lock into the notch and turn the
		key to secure the lock.
		Some keyless models are also available.

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BASE VIEW

6

1

2

	3	5
		4
#	Icon Item	Description
1	Ventilation and	Allows the computer to stay cool.

		cooling fan	− Do not cover or obstruct the openings.
		Memory	Houses the computer's main memory.
		compartment
	2
		Hard disk bay	Houses the computer's hard disk (secured
			with screws).

Getting to know your computer - 23

#	Icon Item	Description

3

4

5

6

	Battery release latch	Releases the battery for removal. Insert a
		suitable tool and slide to release.
	Battery bay	Houses the computer's battery pack.
	Battery lock	Locks the battery in position.
	Speakers	Deliver stereo audio output.

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UPGRADING YOUR COMPUTER

EXPANDING THROUGH OPTIONS

Your computer offers you many options for a complete computing experience.

Connectivity options

Ports allow you to connect peripheral devices to your computer. For instructions on how to connect different external devices to the computer, read the following section.

Memory card reader

Memory cards are used in a wide selection of digital cameras, PDAs, MP3 players and mobile phones.

Inserting a memory card

1.Align the card so that the connector points towards the port, with the connectors facing down.

2.Carefully slide the card into the port. If you find you need to use any force to insert the card, try reorientating the card slightly.

3.Push the card until it clicks into place. A few millimetres of the card will extend from beyond the slot.

Upgrading your computer - 25

If the card contains some files, the Windows Auto Play window may appear (this depends on the contents of the card) and ask you if you wish to use a program to access the contents of the card. Select an option here if it is appropriate, otherwise select Cancel. If the card contains no files, or unknown files, a window will open showing the contents of the card.

Removing a card from an memory card reader

1.Click on the Safely Remove Hardware icon in the

Notification Area (next to the clock).

2. Click on Eject SD Card (or the name of the device).

3.	Wait until a Safe to Remove
	Hardware message is displayed. 1			2
4.	Remove the card.

Built-in networking

The built-in networking allows you to connect your computer to an Ethernet-based network.

Connect an Ethernet cable from the Ethernet (RJ-45) port on the chassis of the computer to a network jack or hub on your network.

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Universal Serial Bus (USB)

The USB port is a high-speed serial bus which allows you to connect USB peripherals without taking up system resources.

Certain computers may include one or more USB 3.0 ports. These resemble standard USB ports, except they include additional internal connections and are blue. You may use USB 3.0 compatible devices with these ports to benefit from faster transfer speeds.

Video port

Connect to a monitor with a VGA or DVI port (the type of connection supported depends on your computer’s configuration). The appropriate cable is usually included with the monitor.

Upgrading your computer - 27

Follow these steps to connect an monitor to your computer:

1.Check that the computer is powered off and the monitor power switch is turned off.

2.Attach the video cable to the monitor port on the computer. Secure the cable connection with the screws provided.

3.Connect the monitor power cable and plug it into a properly grounded wall outlet.

4.Follow any setup instructions in the monitor's user's guide.

5.Turn on power to the monitor, then the computer.

6.Make sure that the current resolution and refresh rate do not exceed the specifications of the monitor. If necessary change the display settings used by the computer.

Note: To access the display controls: Click on Start, Control Panel, Appearance and Personalization. Click on the Display category, then select Change Display Settings.

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High-Definition Multimedia Interface (only for certain models)

HDMI (High-Definition Multimedia Interface) is an industry-supported, uncompressed, all-digital audio/ video interface. HDMI provides an interface between any compatible digital audio/video source, such as a set-top box, DVD player, and A/V receiver and a compatible digital audio and/or video monitor, such as a digital television (DTV), over a single cable.

Use the HDMI port on your computer to connect with high-end audio and video equipment. Single cable implementation allows tidy setup and fast connection.

Headphones and microphone

These two ports allow you to connect audio devices. Use the headphone port to plug in stereo headphones or powered speakers. Plugging an audio device to the headphone port disables the built-in speakers. Use the microphone port to connect an external microphone for mono recording; plugging in an external microphone disables the built-in microphone.

Upgrading your computer - 29

POWER SUPPLY

AC POWER ADAPTER

Your computer can use the supplied external power adapter (a power 'brick') to run on AC power. A power cable is provided that is appropriate for the country where the computer was purchased.

The power adapter provides adequate power to run your computer and recharge the battery pack at the same time.

Caution: Do not cover or place objects on the AC adapter. Keeping the adapter clear of objects allows the adapter to cool properly during use.

Only use the AC adapter that is supplied with your computer. Although other adapters may look similar, using them can damage your computer.

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