Gateway p-78 Service Manual

MG1
SERVICEGUIDE
®
Revision History
Please refer to the table below for the updates made on the MG1 service guide.
Date Chapter Updates
Service guide files and updates are available on the ACER/CSD web. For more information, refer to http://csd.acer.com.tw
Copyright
© 2008 Gateway, Inc. All rights reserved. Gateway, Gateway Country, the Gateway stylized logo, and the black-and-white spot design are trademarks or registered trademarks of Gateway, Inc. in the United States and other countries. All other brands and product names are trademarks or registered trademarks of their respective companies.
PRINTED IN TAIWAN
Contents
Chapter 1: System specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
General information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
System block diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Hardware specifications and configurations . . . . . . . . . . . . . . . . . . . . . . . . 6
CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Controllers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Optical drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Inverter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Video subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Pointing device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Memory card reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
ExpressCard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Wired LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Wireless LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Buttons/Indicators/Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Fingerprint reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Fans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Power savings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Notebook product tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Left . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Right . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Bottom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Keyboard area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
LCD panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Using the status indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Using the optional fingerprint reader . . . . . . . . . . . . . . . . . . . . . . . 25
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Contents
Using the EZ Pad touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Using the optional multimedia panel . . . . . . . . . . . . . . . . . . . . . . . . 32
Using the optional webcam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Chapter 2: System utilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Navigating the BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
BIOS Setup Utility screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
BIOS flash utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Removing a password lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Removing a HDD password lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Removing a Supervisor password lock . . . . . . . . . . . . . . . . . . . . . . 49
Chapter 3: Replacing notebook components . . . . . . . . . . . . . . . . . .51
Preventing static electricity discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Tape . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Preparing your work space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Tools required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Preparing the notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Removing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Adding or replacing memory modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Replacing the main cooling assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Replacing the processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Replacing the IEEE 802.11 wireless card . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Replacing the CMOS battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Replacing the hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Replacing the DVD drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Replacing the keyboard cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Replacing the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Replacing the inverter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Replacing the webcam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Replacing the lid latches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Replacing the LCD assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Replacing the LCD panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Replacing the LCD panel hinges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Replacing the LCD assembly lid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Replacing the palm rest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Replacing the touchpad board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
Replacing the touchpad button board . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Replacing the fingerprint reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Replacing the Bluetooth module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Replacing the modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Replacing the speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125
Replacing the system board and VGA cooling assembly . . . . . . . . . . . . 128
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www.gateway.com
Replacing the modem jack/USB board . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Replacing the fan(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Chapter 4: Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Diagnosing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
System test procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Testing the optical drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Testing the keyboard or auxiliary input device . . . . . . . . . . . . . 145
Testing the memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Testing the power system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Testing the touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Power-On Self-Test (POST) error message . . . . . . . . . . . . . . . . . . . . . . . . 147
Index of error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
No-beep error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Phoenix BIOS beep codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Symptom-to-FRU error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
ExpressCard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Power management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Keyboard and touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Intermittent problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Undetermined problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Chapter 5: Connector locations. . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
System board top connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
System board bottom connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Chapter 6: FRU (Field-Replaceable Unit) list . . . . . . . . . . . . . . . . . 163
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Exploded diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Notebook chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Notebook LCD panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
FRU list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Appendix A: Model definition and configuration . . . . . . . . . . . . . 173
Appendix B: Test compatible components . . . . . . . . . . . . . . . . . . . 175
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
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Contents
Microsoft® Windows® Vista Environment Test . . . . . . . . . . . . . . . . . . . . 176
Appendix C: Online support information . . . . . . . . . . . . . . . . . . . 179
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CHAPTER 1

System specifications

Preface
Features
System block diagram
Hardware specifications and configurations
Notebook product tour
1

Preface

Conventions

The following conventions are used in this manual:
Indicates a potential for personal injury.
Caution
Indicates a potential loss of data or damage to equipment.
Important
Indic ates information that is important to know for the proper completion of a
procedure, choice of an option, or completing a task.

General information

Before using this information and the product it supports, read the following general information.
This service guide provides you with all technical information relating to the basic configuration decided for Acer’s global product offering. To better fit local market requirements and enhance product competitiveness, your regional office may decided to extend the functionality of a machine (such as add-on cards, modems, or extra memory capabilities). These localized features not guide. In such cases, contact your regional offices or the responsible personnel/channel to provide you with further technical details.
When ordering FRU parts: Check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it may not be noted in this printed service guide.
Acer-authorized Service Providers: You r A cer o ffi ce may h ave a different part number code to those given in the FRU list of this printed service guide. You use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
CHAPTER 1: System specifications

Features

2

Platform

®
Merom or Pentium processor (1.46GHz to 2.80GHz or above) with
800/667/533 MHz FSB. Core Logic: Intel GM45/GL40 Northbridge, Intel ICH9M/ICH9ME Southbridge
®
, Realtek, Marvell, or Foxconn IEEE1394 a/b/g/n
Intel

System Memory

Dual-Channel DDR2 SDRAM support
Up to 2 GB of DDR2 533/667 MHz memory, upgradeable to 4 GB using two SO-DIMM modules
www.gateway.com

Display and graphics

17" WUXGA/WSXGA TFT LCD display panel
VGA Memory:
XXX
VGA Controller:
XXX
Dual independent display support
16.7 million colors MPEG-2/DVD hardware-assisted capability (acceleration) <Please verify> MPEG-2/DVD decoding (for selected models) <Please verify> WMV9 (VC-1) support (acceleration) <Please verify> WMV9 (VC-1) and H.264 (AVC) decoding (for selected models) <Please verify> HDMI™ (High-Definition Multimedia Interface) with HDCP (High-bandwidth Digital
Content Protection) support

Storage subsystem

Industry standard 2.5” 60–120GB 9.5mm height hard disk drive
Optical drive options:
Blu-ray Disc™/DVD-Super Multi double-layer drive DVD-Super Multi double-layer drive DVD/CD-RW combo drive
5-in-1 card reader, supporting Secure Digital™ (SD), MultiMediaCard (MMC), Memory Stick
®
(MS), Memory Stick PRO™ (MS PRO), xD-Picture Card™ (xD)

Input devices

103-key keyboard, 2.5 mm (minimum) key travel
Twelve function keys, four cursor keys, two Windows
Touchpad pointing device
Media keys on optional multimedia panel

Audio

Communication

LAN: 10/100 Ethernet Modem: 56K ITU V.92 ready Fax/Modem
2.0+EDR (Enhanced Data Rate)
®
keys
3

I/O Ports and devices

Modem (RJ11) (optional)
Ethernet (RJ45)
IEEE1394
eSATA
Headphone/SPDIF Audio Out
Microphone in
DC in jack for AC adapter
ExpressCard™/54 slot Fingerprint reader (optional) 5-in-1 card reader (SD™, MMC, MS, MS PRO, xD) HDMI™ port with HDCP support (optional)
Kensington lock slot

Environment

Operating: 32 °F to 90 °F (0 °C to 35 °C)
Non-operating: -4 °F to 140 °F (-20 °C to 60 °C)
Humidity (non-condensing):
Operating: 10% to 90% Non-operating: 5% to 95%
4

System block diagram

5

Hardware specifications and configurations

CPU
Item Specification
CPU type Intel Merom Core Duo and Merom-Lite
Core logic Intel GM45/GL40 + ICH9M/ICH9ME
CPU package Socket-P, µFCPGA
CPU core voltage <Please provide>

Controllers

Item Controller
Core logic Intel GM45/GL40/PM45 + ICH9M/ICH9ME
VGA
Intel Crestline-GM
Nvidia NV8E-GT/NB9E-GT
LAN
RealTek RTL8111C-GR
Marvell 88E8057
USB 2.0 <Please provide>
Super I/O controller <Please provide>
Modem Agere Delphi AM5 (MDC 1.5 form factor)
Bluetooth <Please provide>
Wireless 802.11
Foxconn T60H928
Intel WiFi Link 5100
Intel Golan
Intel Kedron
Marvell WN6500M
Marvell WN6300M
Realtek RTL8187
ExpressCard <Please provide>
Memory Card Reader RTS5158
Audio Codec
Conexant CX2056-15Z
SigmaTel STAC9205
6

BIOS

Item Specification
BIOS vendor Phoenix
BIOS Version
9C.XX
94.XX
BIOS ROM type <Please provide>
BIOS ROM size <Please provide>
BIOS package <Please provide>
Supported protocols <Please Verify>
ACPI 1.0b/2.0/3.0 compliance
PCI 2.2 or later
System/HDD Password Security Control
INT 13H Extensions
PnP BIOS 1.0a
SMBIOS 2.4 or later
BIOS Boot Specification
Simple Boot Flag 1.0
Boot Block
PCI Bus Power Management Interface Specification
USB Specification 1.1/2.0
IEEE 1394 1.0
USB/1394 CD-ROM Boot Up support
PC Card Standard 1995 (PCMCIA 3.0 Compliant Device)
IrDA 1.0
Support HD audio
WfM 2.0, PXE 2.1
Preboot Execution Environment (PXE) 2.1
Boot Integrity Service Application Program Interface (BIS) 1.0
PC2002/2005 compliant
Intel Enhanced Speedstep Technology
ASF 2.0
TPM v1.2
AHCI support
iAMT 4.0 or later (for Intel platform)
BIOS password control Manually set Supervisor and User passwords.

Memory

Item Specification
Cache controller <Please provide>
Cache size <Please provide>
Item Specification
Memory controller Built-in
Memory size 0 MB (no on-board memory)
SO-DIMM socket number 2 sockets
7
CHAPTER 1: System specifications
Item Specification
Supports memory size per socket
Supports maximum memory size
Supports SO-DIMM type
Supports SO-DIMM Speed
Supports SO-DIMM voltage
Supports SO-DIMM package
Memory module combinations

Hard Disk Drive

Optical drive

2GB per SO-DIMM
4GB per SO-DIMM
4GB
8GB
DDR 2 Synchronous DRAM
DDR 3 Synchronous DRAM
533/667MHz DDR 2
800/1066MHz DDR 3
<Please provide>
200-pin SO-DIMM
You can install memory modules in any combinations as long as they match the above specifications.
Information not available at time of printing
Information not available at time of printing
LCD
Information not available at time of printing

Inverter

Information not available at time of printing

Video subsystem

Item Specification
Chipset
Memory size
Intel Crestline-GM GMZ X3100
Intel GM45
Nvidia NB8E-GT
Nvidia NB9E-GT
Intel shared memory
Nvidia 512MB or 1GB
8
Item Specification
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Features <Please Verify>
Unified Shader Architecture
Support Microsoft® DirectX® 10 Shader Model 4
Geometry Instancing 2.0
SGI OpenGL® 2.0 optimizations and support
Adaptive PCI Express interface
High efficiency integrated adaptable and programmable video processor (VP2)
Integrated Bit Stream Processor (BSP)
NVIDIA PureVideo/Pure Video HD technology
Industry video codec standard hardware acceleration
Advanced Spatial Temporal De-Interlacing
Vibrant Color Temperature Correction
LCD Overdrive
High-Quality Real-Time video recording
Best quality 10-bit display pipeline
NVIDIA nView Multi Display Technology
SmartDimmer Technology
Integrated HDMI support
Support for integrated HDCP
NVIDIA Digital Vibrance Control Technology
Integrate HDTV encoder
Dual 400MHz RAMDACs
Core voltage <Please provide>

Keyboard

Item Specification
Keyboard controller Winbond 8763
Total number of keypads 1032-key
Windows logo key Yes
Internal & external
Plug USB keyboard to the USB port directly keyboard work simultaneously

Pointing device

Item Specification
Ty pe Synaptics 372 Touchpad
Buttons Left/Right
Scrolling Scroll zone on right side of touchpad
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CHAPTER 1: System specifications

Memory card reader

Item Specification
Controller RTS5158
Cards supported Support 5-in-1 card reader (MMC, MS, MS-pro, SD, and xD)
Compliancy <Please Verify>
Complies to SDIO Host Interface Specification Rev 1.0
Supports MMC, MMCplus, SD Memory, and SDIO cards
SDIO Version 1.10 compliant with High-Speed Mode
SD Host Interface Specification v1.0
SD Host Interface Specification v2.0
SD HC (High Capacity SD memory card)
Supports SD memory card, with CPRM security
Complies to MultiMediaCard™ Version 4.0
Supports Memory Stick™ and MS PRO media cards
Supports xD-Picture™ card and SmartMedia™ cards

ExpressCard

Item Specification
Controller <Please provide>
Supports card type Type 54
Number of slots One
Access location Right panel

Audio

Item Specification
Audio Controller SigmaTel STAC9205
Audio onboard or optional Built-in
Mono or Stereo Stereo
Resolution
Compatibility
Sampling rate
Internal microphone With optional webcam
Conexant CX2056-15Z
Ten DAC channels support 16/20/24-bit PCM format for 7.1 sound playback, plus 2 channels of independent stereo sound output (multiple streaming) through the front panel output
Two stereo ADCs support 16/20/24-bit PCM format, one for stereo microphone, one for legacy mixer recording
HD Audio
All DACs supports 44.1/48/96/192 kHz sample rate
All ADCs support 44.1/48/96 kHz sample rate
Two independent 16/20/24-bit S/PDIF-OUT converters support 44.1/48/96/192 kHz sample rate, one for nominal digital audio, the other one for digital audio output to HDMI transmitter
10
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Item Specification
Internal speaker/quantity 2 speakers (1.5 W per channel)
Features
97 dB SNR DACs & 90 dB SNR ADCs
Enable VoIP function
Subwoofer support

Wired LAN

Item Specification
LAN chipset RealTek RTL8111C-GR
Supports LAN protocol 10/100 Mbps
LAN connector type RJ45
LAN connector location Left side
Features
Marvell 88E8057
Integrated 10/10 BASE-T transceiver
PCIe v1.1 compliant
Wake on LAN support meeting ACPI requirements

Bluetooth

Item Specification
Chipset <Please provide>
Data throughput 2.1 Mbit/s
Protocol Bluetooth 2.0
Interface USB (board level)
Connector type Wireless via Bluetooth protocols

Wireless LAN

Item Specification
Chipset
Data throughput 11~54 Mbps, up to 270 Mbps for Draft-N
Foxconn T60H928
Intel WiFi Link 5100
Intel Golan
Intel Kedron
Marvell WN6500M
Marvell WN6300M
Realtek RTL8187
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CHAPTER 1: System specifications
Item Specification
Protocol
IEEE 802.11a
IEEE 802.11b
IEEE 802.11g
IEEE 802.11 Draft-N
Interface PCI bus (mini PCI socket for wireless module)

Modem

Item Specification
Chipset Agere Delphi AM5
Form factor MDC 1.5 form factor
Protocol
Interface RJ11
ITU-T V.92, V.90 data mode with auto-fallback to, V.34, V.32terbo, and V.32bis.
V.42 LAPM and MNP 2-4 error correction.
V.44, V.42bis, and MNP 5 data compression.
Send and receive rates up to 14400 bps, support ITU-T V.17, V.29, V.27ter, and V.21 Ch2 fax.
TIA/EIA 602 Standard for AT command set, and Fax TIA/EIA 578 Class 1 command set.
USB
Item Specification
Chipset <Please provide>
USB compliancy level 2.0
OHCI USB 1.1 and USB 2.0 host controller
Number of USB ports 3
Location
Serial port function
One on the left side
Two on the right sid e
Enable/Disable by BIOS Setup
control
12

Buttons/Indicators/Ports

Item Specification
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Buttons
Indicators
Ports

Fingerprint reader

Media control buttons and capacitive volume control on media panel
Power button
Windows Hotstart (select models only)
Wireless on/off switch
Wireless on/off
Caps Lock
Num Lock
Hard drive activity
Optical drive activity
Power
Battery charge
USB (three)
External display (VGA) port
Modem (RJ11) (optional)
Ethernet (RJ45)
IEEE1394
eSATA
Headphone/SPDIF Audio Out
Microphone in
DC in jack for AC adapter
ExpressCard™/54 slot
Fingerprint reader (optional)
5-in-1 card reader (SD™, MMC, MS, MS PRO, xD)
HDMI™ port with HDCP support (optional)
Item Specification
Model UPEK TCS4BB
Interface 8-bit parallel, SPI
Resolution High-definition 192 × 4 pixel array
Technology CMOS active capacitive pixel-sensing
Power 3.3V
Software Protector Suite QL

Camera

Item Specification
Model Chicony CNF6141
Interface USB 2.0
Resolution 1.3 M pixels (1280 x 1024)
Signal to noise ratio 42 dB
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CHAPTER 1: System specifications
Item Specification
Sensor CMOS 1/4
Power 5 V
Built-in microphone Yes
LED On/Off
Software Gateway Camera Assistant

Fans

CPU Temperature Fan Speed (rpm) Acoustic Level (dBA)
<Please provide> <Please provide> <Please provide>
Throttling 50%: % is controlled by operating system. Temperature point is 95°C OS shut down at 100°C; H/W shut down at 105°C

Battery

Item Specification
Vendor
Battery Type Li-ion
Pack capacity 5772mAH—8658mAH
Number of battery cell 6 or 9
Package configuration
Normal voltage 11.1V
Charge voltage 12. 6V (max)
Dyna
Sanyo
Simplo
3 cells in series, 2 series in parallel
3 cells in series, 3 series in parallel
14

Power supply

Item Specification
www.gateway.com
Vendor
Delta Hipro
Input rating 90V AC to 264VAC, 47Hz to 63Hz
Maximum input AC
1.5A (max)
current
Output rating 19V DC, 4.74A to 6.32A, 90W to 120W

Power savings

ACPI mode Power Management
Mech. Off (G3) All devices in the notebook are turned off completely.
Soft Off (G2/S5) OS initiated shutdown. All devices in the notebook are turned off completely.
Working (G0/S0) Individual devices such as the CPU and hard disc may be power managed in this state.
Suspend to RAM (S3)
Save to Disk (S4) Also called Hibernation mode. System saves all system states and data onto the disc prior
CPU set power down
VGA suspend
PCMCIA suspend
Audio power down
Hard drive power down
Optical drive power down
Super I/O low power mode
to powering off the whole system.
15
CHAPTER 1: System specifications

Notebook product tour

Important
Case color may vary from that shown in the pictures.

Front

Left

Power indicator
Battery charge indicator
LCD panel release latch
Component Icon Description
Power indicator
Battery charge indicator
LCD panel release latch
Wireless network switch
LED on - Notebook is on.
LED blinking - Notebook is in Sleep or Hybrid Sleep mode.
LED off - Notebook is off.
LED blue - Battery is fully charged.
LED purple - Battery is charging.
LED blinking red - Battery charge is very low.
LED solid red - Battery is malfunctioning. Important: This LED only lights up when your notebook is connected to AC power or the battery charge is very low.
Press to open the LCD panel.
Turn the optional IEEE 802.11 wireless network radio and optional Bluetooth radio on or off. Warning: Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned off while traveling in an airplane. IEEE 802.11 and Bluetooth communication devices are examples of devices that provide wireless communication.
Wireless network switch
16
Kensington lock slot
USB ports
Ventilation fan
DVD drive
Component Icon Description
Kensington ™ lock slot
USB ports Plug USB devices (such as a diskette drive, flash drive, printer,
Secure your notebook to an object by connecting a Kensington cable lock to this slot.
scanner, camera, keyboard, or mouse) into these ports.
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Component Icon Description

Right

Ventilation fan Helps cool internal components.
DVD drive Insert CDs or DVDs into this drive.
Memory card reader
Express Card slot
Headphone jack
Microphone jack
Warning: Do not work with the notebook resting on your lap. If the air vents are blocked, the notebook may become hot enough to harm your skin. Caution: Do not block or insert objects into these slots. If these slots are blocked, your notebook may overheat resulting in unexpected shutdown or permanent damage to the notebook. Caution: Provide adequate space around your notebook so air vents are not obstructed. Do not use the notebook on a bed, sofa, rug, or other similar surface.
IEEE 1394 p ort
Monitor port
eSATA jack
USB port
Ethernet jack
HDMI out jack
Component Icon Description
Memory card reader
IEEE 1394 port (optional)
Express Card slot Insert one Type 54 Express Card into this slot.
Headphone jack Plug amplified speakers or headphones into this jack. The
Microphone jack Plug a microphone into this jack. The built-in microphone is
USB port Plug a USB device (such as a diskette drive, flash drive, printer,
Ethernet jack Plug an Ethernet network cable into this jack. Plug the other
HDMI out jack (optional)
HDMI Plug an HDMI device, such as a high definition television, into
Insert a memory card from a digital camera, MP3 player, PDA, or cellular telephone into the memory card reader. The memory card reader supports Memory Stick®, Memory Stick Pro®, Mini Secure Digital®, MultiMediaCard™, RS-MultiMediaCard™, Secure Digital™, and xD-Picture Card™ cards.
Plug an IEEE 1394 (also known as Firewire® or i.Link®) device (such as a digital camcorder or MP3 player) into this optional 4-pin IEEE 1394 port.
built-in speakers are turned off when speakers or headphones are plugged into this jack.
turned off while an external microphone is connected.
scanner, camera, keyboard, or mouse) into this port.
end of the cable into a cable modem, DSL modem, or an Ethernet network jack.
this optional jack.
17
CHAPTER 1: System specifications
Component Icon Description

Back

eSATA jack (optional)
Monitor port Plug an analog VGA monitor or projector into this port.
Ventilation fan
eSATA Connect an external SATA hard drive to this optional jack.
Power connector
Modem jack
Component Icon Description
Ventilation fan Helps cool internal components.
Warning: Do not work with the notebook resting on your lap. If the air vents are blocked, the notebook may become hot enough to harm your skin. Caution: Do not block or insert objects into these slots. If these slots are blocked, your notebook may overheat resulting in unexpected shutdown or permanent damage to the notebook. Caution: Provide adequate space around your notebook so air vents are not obstructed. Do not use the notebook on a bed, sofa, rug, or other similar surface.
Power connector Plug the AC adapter cable into this connector.
Modem jack (optional)
Plug a dial-up modem cable into this optional jack.
18

Bottom

www.gateway.com
Battery latch
Battery
Online Support: Tech Support Phone: Hours: Model: S/No:
Battery lock
Customer care label
Memory bay
Hard drive bay
Component Icon Description
Memory bay Memory modules are located in this bay.
Battery latch Slide to release the battery.
Battery Provides power when the notebook is not plugged into AC power.
Battery lock Slide to unlock the battery.
Customer Care
Includes the Customer Care contact information.
label
Hard drive bay The hard drive(s) is (are) located in this bay.
19

Keyboard area

CHAPTER 1: System specifications
Power button
Speaker Speaker
Keyb oard
Multimedia panel
Status indicators
Fingerprint reader
Touchpad
Component Icon Description
Keyboard Provides all the features of a full-sized, computer keyboard.
Speakers Provide audio output when headphones or amplified speakers
Power button Press to turn the power on or off. You can also configure the
are not plugged in.
power button for Sleep/Resume mode.
Multimedia panel (optional)
Touchpad Provides all the functionality of a mouse.
Fingerprint reader (optional)
Status indicators Inform you when a drive is in use or when a button has been
Use to control playback of CDs and DVDs. The panel includes a capacitive (touch) volume control.
Provides enhanced security.
pressed that affects how the keyboard is used.
20

LCD panel

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Optional microphone
Optional webcam
Optional webcam status indicator
Component Description
Microphone (optional) Use to talk through when making Voice over Internet
Webcam (optional) Use to let others see who they are communicating with
Webcam status indicator (optional) Turns on when the webcam is turned on.
Protocol (VoIP) calls. Important: The optional microphone is only available when purchased with the optional webcam.
when making VoIP calls.
21
CHAPTER 1: System specifications
A
1

Using the status indicators

Important
If none of the indicators are on, you may need to press FN+F1 to toggle the status
indicators on.
Status indicators inform you when a drive is being used or when a button has been pressed that affects how the keyboard is used. The status indicators are located below the touchpad.
Wireless network
Caps lock
Num lock
Indicator Icon Description
Wireless network
Caps lock
Num lock
DVD drive
Hard drive
LED on - Optional wireless IEEE 802.11 radio is turned on.
LED off - Optional wireless IEEE 802.11 radio is turned off.
LED on - Caps lock is turned on.
LED off - Caps lock is turned off.
LED on - Numeric keypad is turned on.
LED off - Numeric keypad is turned off.
LED on - Drive is in use.
LED off - Drive is not in use.
LED blinking - Hard drive is being accessed.
LED off - Hard drive is not being accessed.
Hard drive
DVD drive
22

Using the keyboard

Your notebook features a full-size keyboard that functions the same as a desktop computer keyboard. Many of the keys have been assigned alternate functions, including shortcut keys for Windows and function keys for specific system operations.
FN
key
Windows key
Key types
The keyboard has several different types of keys. Some keys perform specific actions when pressed alone and other actions when pressed in combination with another key.
Function keys/ System keys
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Application key
Arrow keys
Navigation keys
Numeric keypad
Key type Icon Description
Function keys Press these keys labeled F1 to F12 to perform actions in
System keys Press these colored keys in combination with the F
Navigation keys Press these keys to move the cursor to the beginning of a line,
Numeric keypad Use these keys to type numbers.
FN key Press the FN key in combination with a colored system key to
Windows key Press this key to open the Windows Start menu. This key can
Application key Press this key for quick access to shortcut menus and help
Arrow keys Press these keys to move the cursor up, down, right, or left.
programs. For example, pressing F1 may open help. Each program uses different function keys for different purposes. See the program documentation to find out more about the function key actions.
N key to
perform specific actions.
to the end of a line, up the page, down the page, to the beginning of a document, or to the end of a document.
perform a specific action.
also be used in combination with other keys to open utilities like F (Search utility), R (Run utility), and E (Computer window).
assistants in Windows.
System key combinations
When you press the FN key and a system key at the same time, your notebook performs the action identified by the text or icon on the key.
23
CHAPTER 1: System specifications
Press and hold FN, then press this system key...
6
To...
Toggle the status indicators on or off.
Turn the optional IEEE 802.11 wireless network radio on or off. Warning: Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned off while traveling in an airplane. IEEE 802.11 communication devices are examples of devices that provide wireless communication. Important: The wireless network switch must be in the ON position for this button to work.
Enter Sleep mode or Hybrid Sleep mode. Press the power button to leave Sleep mode.
Toggle the notebook display in the following order:
The LCD
An external monitor or projector (a monitor or projector must be plugged into the monitor port or HDMI port on your notebook)
Both displays at the same time
Turn the optional Bluetooth radio on or off. Warning: Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned off while traveling in an airplane. Bluetooth communication devices are examples of devices that provide wireless communication. Important: The wireless network switch must be in the ON position for this button to work.
24
F8
-
Increase the LCD panel brightness above the normal brightest setting. Use this feature in bright lighting situations, such as outside in bright
+
sunlight. Press a second time to decrease the brightness below the normal lowest brightness setting. Use this feature in dim lighting situations. Press a third time to return the display to the normal brightness setting. Important: Using this feature will affect battery performance.
Play or pause the CD or DVD.
Stop playing the CD or DVD.
Skip back one CD track or DVD chapter.
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