Gateway p-78 Service Manual

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MG1

SERVICEGUIDE

Revision History

Please refer to the table below for the updates made on the MG1 service guide.

Date Chapter Updates

Service guide files and updates are available on the ACER/CSD web. For more information, refer to http://csd.acer.com.tw

© 2008 Gateway, Inc. All rights reserved. Gateway, Gateway Country, the Gateway stylized logo, and the black-and-white spot design are trademarks or registered trademarks of Gateway, Inc. in the United States and other countries. All other brands and product names are trademarks or registered trademarks of their respective companies.

PRINTED IN TAIWAN

Contents

Chapter 1: System specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

General information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

System block diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Hardware specifications and configurations . . . . . . . . . . . . . . . . . . . . . . . . 6

CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Controllers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Optical drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Inverter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Video subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Pointing device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Memory card reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

ExpressCard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Wired LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Wireless LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Buttons/Indicators/Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Fingerprint reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Fans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Power savings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Notebook product tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Left . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Right . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Bottom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Keyboard area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

LCD panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Using the status indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Using the optional fingerprint reader . . . . . . . . . . . . . . . . . . . . . . . 25

Contents

Using the EZ Pad touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Using the optional multimedia panel . . . . . . . . . . . . . . . . . . . . . . . . 32

Using the optional webcam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Chapter 2: System utilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Navigating the BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

BIOS Setup Utility screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

BIOS flash utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Removing a password lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Removing a HDD password lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Removing a Supervisor password lock . . . . . . . . . . . . . . . . . . . . . . 49

Chapter 3: Replacing notebook components . . . . . . . . . . . . . . . . . .51

Preventing static electricity discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Tape . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Preparing your work space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Tools required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Preparing the notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Removing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Adding or replacing memory modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Replacing the main cooling assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Replacing the processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Replacing the IEEE 802.11 wireless card . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Replacing the CMOS battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Replacing the hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Replacing the DVD drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Replacing the keyboard cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Replacing the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Replacing the inverter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Replacing the webcam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Replacing the lid latches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Replacing the LCD assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

Replacing the LCD panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Replacing the LCD panel hinges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98

Replacing the LCD assembly lid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Replacing the palm rest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104

Replacing the touchpad board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108

Replacing the touchpad button board . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

Replacing the fingerprint reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

Replacing the Bluetooth module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118

Replacing the modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121

Replacing the speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125

Replacing the system board and VGA cooling assembly . . . . . . . . . . . . 128

www.gateway.com

Replacing the modem jack/USB board . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Replacing the fan(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Chapter 4: Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Diagnosing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

System test procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Testing the optical drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Testing the keyboard or auxiliary input device . . . . . . . . . . . . . 145

Testing the memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Testing the power system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Testing the touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Power-On Self-Test (POST) error message . . . . . . . . . . . . . . . . . . . . . . . . 147

Index of error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

No-beep error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Phoenix BIOS beep codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Symptom-to-FRU error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

ExpressCard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Power management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Keyboard and touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Intermittent problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Undetermined problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Chapter 5: Connector locations. . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

System board top connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

System board bottom connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Chapter 6: FRU (Field-Replaceable Unit) list . . . . . . . . . . . . . . . . . 163

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Exploded diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Notebook chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Notebook LCD panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

FRU list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Appendix A: Model definition and configuration . . . . . . . . . . . . . 173

Appendix B: Test compatible components . . . . . . . . . . . . . . . . . . . 175

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

iii

Contents

Microsoft® Windows® Vista Environment Test . . . . . . . . . . . . . . . . . . . . 176

Appendix C: Online support information . . . . . . . . . . . . . . . . . . . 179

CHAPTER 1

System specifications

• Preface

• Features

• System block diagram

• Hardware specifications and configurations

• Notebook product tour

Preface

Conventions

The following conventions are used in this manual:

Indicates a potential for personal injury.

Caution

Indicates a potential loss of data or damage to equipment.

Important

Indic ates information that is important to know for the proper completion of a

procedure, choice of an option, or completing a task.

General information

Before using this information and the product it supports, read the following general information.

This service guide provides you with all technical information relating to the basic configuration decided for Acer’s global product offering. To better fit local market requirements and enhance product competitiveness, your regional office may decided to extend the functionality of a machine (such as add-on cards, modems, or extra memory capabilities). These localized features not guide. In such cases, contact your regional offices or the responsible personnel/channel to provide you with further technical details.

When ordering FRU parts: Check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it may not be noted in this printed service guide.

Acer-authorized Service Providers: You r A cer o ffi ce may h ave a different part number code to those given in the FRU list of this printed service guide. You use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

CHAPTER 1: System specifications

Features

Platform

•

Merom or Pentium processor (1.46GHz to 2.80GHz or above) with

800/667/533 MHz FSB. Core Logic: Intel GM45/GL40 Northbridge, Intel ICH9M/ICH9ME Southbridge

, Realtek, Marvell, or Foxconn IEEE1394 a/b/g/n

Intel

System Memory

• Dual-Channel DDR2 SDRAM support

Up to 2 GB of DDR2 533/667 MHz memory, upgradeable to 4 GB using two SO-DIMM modules

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Display and graphics

• 17" WUXGA/WSXGA TFT LCD display panel

VGA Memory:

XXX

VGA Controller:

XXX

Dual independent display support

16.7 million colors MPEG-2/DVD hardware-assisted capability (acceleration) <Please verify> MPEG-2/DVD decoding (for selected models) <Please verify> WMV9 (VC-1) support (acceleration) <Please verify> WMV9 (VC-1) and H.264 (AVC) decoding (for selected models) <Please verify> HDMI™ (High-Definition Multimedia Interface) with HDCP (High-bandwidth Digital

Content Protection) support

Storage subsystem

• Industry standard 2.5” 60–120GB 9.5mm height hard disk drive

Optical drive options:

Blu-ray Disc™/DVD-Super Multi double-layer drive DVD-Super Multi double-layer drive DVD/CD-RW combo drive

5-in-1 card reader, supporting Secure Digital™ (SD), MultiMediaCard (MMC), Memory Stick

(MS), Memory Stick PRO™ (MS PRO), xD-Picture Card™ (xD)

Input devices

• 103-key keyboard, 2.5 mm (minimum) key travel

• Twelve function keys, four cursor keys, two Windows

• Touchpad pointing device

• Media keys on optional multimedia panel

Audio

•

Communication

•

LAN: 10/100 Ethernet Modem: 56K ITU V.92 ready Fax/Modem

2.0+EDR (Enhanced Data Rate)

keys

I/O Ports and devices

•

• Modem (RJ11) (optional)

• Ethernet (RJ45)

• IEEE1394

• eSATA

• Headphone/SPDIF Audio Out

• Microphone in

• DC in jack for AC adapter

ExpressCard™/54 slot Fingerprint reader (optional) 5-in-1 card reader (SD™, MMC, MS, MS PRO, xD) HDMI™ port with HDCP support (optional)

Kensington lock slot

Environment

•

• Operating: 32 °F to 90 °F (0 °C to 35 °C)

Non-operating: -4 °F to 140 °F (-20 °C to 60 °C)

Humidity (non-condensing):

Operating: 10% to 90% Non-operating: 5% to 95%

System block diagram

Hardware specifications and configurations

CPU

Item Specification

CPU type Intel Merom Core Duo and Merom-Lite

Core logic Intel GM45/GL40 + ICH9M/ICH9ME

CPU package Socket-P, µFCPGA

CPU core voltage <Please provide>

Controllers

Item Controller

Core logic Intel GM45/GL40/PM45 + ICH9M/ICH9ME

■

VGA

Intel Crestline-GM

■

Nvidia NV8E-GT/NB9E-GT

LAN

■

RealTek RTL8111C-GR

■

Marvell 88E8057

USB 2.0 <Please provide>

Super I/O controller <Please provide>

Modem Agere Delphi AM5 (MDC 1.5 form factor)

Bluetooth <Please provide>

Wireless 802.11

■

Foxconn T60H928

■

Intel WiFi Link 5100

■

Intel Golan

■

Intel Kedron

■

Marvell WN6500M

■

Marvell WN6300M

■

Realtek RTL8187

ExpressCard <Please provide>

Memory Card Reader RTS5158

Audio Codec

■

Conexant CX2056-15Z

■

SigmaTel STAC9205

BIOS

Item Specification

BIOS vendor Phoenix

BIOS Version

■

9C.XX

94.XX

BIOS ROM type <Please provide>

BIOS ROM size <Please provide>

BIOS package <Please provide>

Supported protocols <Please Verify>

■

ACPI 1.0b/2.0/3.0 compliance

■

PCI 2.2 or later

■

System/HDD Password Security Control

■

INT 13H Extensions

■

PnP BIOS 1.0a

■

SMBIOS 2.4 or later

■

BIOS Boot Specification

■

Simple Boot Flag 1.0

■

Boot Block

■

PCI Bus Power Management Interface Specification

■

USB Specification 1.1/2.0

■

IEEE 1394 1.0

■

USB/1394 CD-ROM Boot Up support

■

PC Card Standard 1995 (PCMCIA 3.0 Compliant Device)

■

IrDA 1.0

■

Support HD audio

■

WfM 2.0, PXE 2.1

■

Preboot Execution Environment (PXE) 2.1

■

Boot Integrity Service Application Program Interface (BIS) 1.0

■

PC2002/2005 compliant

■

Intel Enhanced Speedstep Technology

■

ASF 2.0

■

TPM v1.2

■

AHCI support

■

iAMT 4.0 or later (for Intel platform)

BIOS password control Manually set Supervisor and User passwords.

Memory

Item Specification

Cache controller <Please provide>

Cache size <Please provide>

Item Specification

Memory controller Built-in

Memory size 0 MB (no on-board memory)

SO-DIMM socket number 2 sockets

CHAPTER 1: System specifications

Item Specification

Supports memory size per socket

Supports maximum memory size

Supports SO-DIMM type

Supports SO-DIMM Speed

Supports SO-DIMM voltage

Supports SO-DIMM package

Memory module combinations

Hard Disk Drive

Optical drive

■

2GB per SO-DIMM

■

4GB per SO-DIMM

■

4GB

■

8GB

■

DDR 2 Synchronous DRAM

■

DDR 3 Synchronous DRAM

■

533/667MHz DDR 2

■

800/1066MHz DDR 3

200-pin SO-DIMM

You can install memory modules in any combinations as long as they match the above specifications.

Information not available at time of printing

LCD

Information not available at time of printing

Inverter

Information not available at time of printing

Video subsystem

Item Specification

Chipset

Memory size

■

Intel Crestline-GM GMZ X3100

■

Intel GM45

■

Nvidia NB8E-GT

■

Nvidia NB9E-GT

■

Intel shared memory

■

Nvidia 512MB or 1GB

Item Specification

www.gateway.com

Features <Please Verify>

■

Unified Shader Architecture

■

Support Microsoft® DirectX® 10 Shader Model 4

■

Geometry Instancing 2.0

■

SGI OpenGL® 2.0 optimizations and support

■

Adaptive PCI Express interface

■

High efficiency integrated adaptable and programmable video processor (VP2)

■

Integrated Bit Stream Processor (BSP)

■

NVIDIA PureVideo/Pure Video HD technology

■

Industry video codec standard hardware acceleration

■

Advanced Spatial Temporal De-Interlacing

■

Vibrant Color Temperature Correction

■

LCD Overdrive

■

High-Quality Real-Time video recording

■

Best quality 10-bit display pipeline

■

NVIDIA nView Multi Display Technology

■

SmartDimmer Technology

■

Integrated HDMI support

■

Support for integrated HDCP

■

NVIDIA Digital Vibrance Control Technology

■

Integrate HDTV encoder

■

Dual 400MHz RAMDACs

Core voltage <Please provide>

Keyboard

Item Specification

Keyboard controller Winbond 8763

Total number of keypads 1032-key

Windows logo key Yes

Internal & external

Plug USB keyboard to the USB port directly keyboard work simultaneously

Pointing device

Item Specification

Ty pe Synaptics 372 Touchpad

Buttons Left/Right

Scrolling Scroll zone on right side of touchpad

CHAPTER 1: System specifications

Memory card reader

Item Specification

Controller RTS5158

Cards supported Support 5-in-1 card reader (MMC, MS, MS-pro, SD, and xD)

Compliancy <Please Verify>

■

Complies to SDIO Host Interface Specification Rev 1.0

■

Supports MMC, MMCplus, SD Memory, and SDIO cards

■

SDIO Version 1.10 compliant with High-Speed Mode

■

SD Host Interface Specification v1.0

■

SD Host Interface Specification v2.0

■

SD HC (High Capacity SD memory card)

■

Supports SD memory card, with CPRM security

■

Complies to MultiMediaCard™ Version 4.0

■

Supports Memory Stick™ and MS PRO media cards

■

Supports xD-Picture™ card and SmartMedia™ cards

ExpressCard

Item Specification

Controller <Please provide>

Supports card type Type 54

Number of slots One

Access location Right panel

Audio

Item Specification

Audio Controller SigmaTel STAC9205

Audio onboard or optional Built-in

Mono or Stereo Stereo

Resolution

Compatibility

Sampling rate

Internal microphone With optional webcam

Conexant CX2056-15Z

■

Ten DAC channels support 16/20/24-bit PCM format for 7.1 sound playback, plus 2 channels of independent stereo sound output (multiple streaming) through the front panel output

■

Two stereo ADCs support 16/20/24-bit PCM format, one for stereo microphone, one for legacy mixer recording

■

HD Audio

■

All DACs supports 44.1/48/96/192 kHz sample rate

■

All ADCs support 44.1/48/96 kHz sample rate

■

Two independent 16/20/24-bit S/PDIF-OUT converters support 44.1/48/96/192 kHz sample rate, one for nominal digital audio, the other one for digital audio output to HDMI transmitter

www.gateway.com

Item Specification

Internal speaker/quantity 2 speakers (1.5 W per channel)

Features

■

97 dB SNR DACs & 90 dB SNR ADCs

■

Enable VoIP function

■

Subwoofer support

Wired LAN

Item Specification

LAN chipset RealTek RTL8111C-GR

Supports LAN protocol 10/100 Mbps

LAN connector type RJ45

LAN connector location Left side

Features

Marvell 88E8057

■

Integrated 10/10 BASE-T transceiver

■

PCIe v1.1 compliant

■

Wake on LAN support meeting ACPI requirements

Bluetooth

Item Specification

Chipset <Please provide>

Data throughput 2.1 Mbit/s

Protocol Bluetooth 2.0

Interface USB (board level)

Connector type Wireless via Bluetooth protocols

Wireless LAN

Item Specification

Chipset

Data throughput 11~54 Mbps, up to 270 Mbps for Draft-N

■

Foxconn T60H928

■

Intel WiFi Link 5100

■

Intel Golan

■

Intel Kedron

■

Marvell WN6500M

■

Marvell WN6300M

■

Realtek RTL8187

CHAPTER 1: System specifications

Item Specification

Protocol

■

IEEE 802.11a

■

IEEE 802.11b

■

IEEE 802.11g

■

IEEE 802.11 Draft-N

Interface PCI bus (mini PCI socket for wireless module)

Modem

Item Specification

Chipset Agere Delphi AM5

Form factor MDC 1.5 form factor

Protocol

Interface RJ11

■

ITU-T V.92, V.90 data mode with auto-fallback to, V.34, V.32terbo, and V.32bis.

■

V.42 LAPM and MNP 2-4 error correction.

■

V.44, V.42bis, and MNP 5 data compression.

■

Send and receive rates up to 14400 bps, support ITU-T V.17, V.29, V.27ter, and V.21 Ch2 fax.

■

TIA/EIA 602 Standard for AT command set, and Fax TIA/EIA 578 Class 1 command set.

USB

Item Specification

Chipset <Please provide>

USB compliancy level 2.0

OHCI USB 1.1 and USB 2.0 host controller

Number of USB ports 3

Location

Serial port function

■

One on the left side

■

Two on the right sid e

Enable/Disable by BIOS Setup

control

Buttons/Indicators/Ports

Item Specification

www.gateway.com

Buttons

Indicators

Ports

Fingerprint reader

■

Media control buttons and capacitive volume control on media panel

■

Power button

■

Windows Hotstart (select models only)

■

Wireless on/off switch

■

Wireless on/off

■

Caps Lock

■

Num Lock

■

Hard drive activity

■

Optical drive activity

■

Power

■

Battery charge

■

USB (three)

■

External display (VGA) port

■

Modem (RJ11) (optional)

■

Ethernet (RJ45)

■

IEEE1394

■

eSATA

■

Headphone/SPDIF Audio Out

■

Microphone in

■

DC in jack for AC adapter

■

ExpressCard™/54 slot

■

Fingerprint reader (optional)

■

5-in-1 card reader (SD™, MMC, MS, MS PRO, xD)

■

HDMI™ port with HDCP support (optional)

Item Specification

Model UPEK TCS4BB

Interface 8-bit parallel, SPI

Resolution High-definition 192 × 4 pixel array

Technology CMOS active capacitive pixel-sensing

Power 3.3V

Software Protector Suite QL

Camera

Item Specification

Model Chicony CNF6141

Interface USB 2.0

Resolution 1.3 M pixels (1280 x 1024)

Signal to noise ratio 42 dB

CHAPTER 1: System specifications

Item Specification

Sensor CMOS 1/4

Power 5 V

Built-in microphone Yes

LED On/Off

Software Gateway Camera Assistant

Fans

CPU Temperature Fan Speed (rpm) Acoustic Level (dBA)

Throttling 50%: % is controlled by operating system. Temperature point is 95°C OS shut down at 100°C; H/W shut down at 105°C

Battery

Item Specification

Vendor

Battery Type Li-ion

Pack capacity 5772mAH—8658mAH

Number of battery cell 6 or 9

Package configuration

Normal voltage 11.1V

Charge voltage 12. 6V (max)

■

Dyna

■

Sanyo

■

Simplo

■

3 cells in series, 2 series in parallel

■

3 cells in series, 3 series in parallel

Power supply

Item Specification

www.gateway.com

Vendor

■

Delta Hipro

Input rating 90V AC to 264VAC, 47Hz to 63Hz

Maximum input AC

1.5A (max)

current

Output rating 19V DC, 4.74A to 6.32A, 90W to 120W

Power savings

ACPI mode Power Management

Mech. Off (G3) All devices in the notebook are turned off completely.

Soft Off (G2/S5) OS initiated shutdown. All devices in the notebook are turned off completely.

Working (G0/S0) Individual devices such as the CPU and hard disc may be power managed in this state.

■

Suspend to RAM (S3)

Save to Disk (S4) Also called Hibernation mode. System saves all system states and data onto the disc prior

CPU set power down

■

VGA suspend

■

PCMCIA suspend

■

Audio power down

■

Hard drive power down

■

Optical drive power down

■

Super I/O low power mode

to powering off the whole system.

CHAPTER 1: System specifications

Notebook product tour

Important

Case color may vary from that shown in the pictures.

Front

Left

Power indicator

Battery charge indicator

LCD panel release latch

Component Icon Description

Power indicator

Battery charge indicator

LCD panel release latch

Wireless network switch

■

LED on - Notebook is on.

■

LED blinking - Notebook is in Sleep or Hybrid Sleep mode.

■

LED off - Notebook is off.

■

LED blue - Battery is fully charged.

■

LED purple - Battery is charging.

■

LED blinking red - Battery charge is very low.

■

LED solid red - Battery is malfunctioning. Important: This LED only lights up when your notebook is connected to AC power or the battery charge is very low.

Press to open the LCD panel.

Turn the optional IEEE 802.11 wireless network radio and optional Bluetooth radio on or off. Warning: Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned off while traveling in an airplane. IEEE 802.11 and Bluetooth communication devices are examples of devices that provide wireless communication.

Wireless network switch

Kensington lock slot

USB ports

Ventilation fan

DVD drive

Component Icon Description

Kensington ™ lock slot

USB ports Plug USB devices (such as a diskette drive, flash drive, printer,

Secure your notebook to an object by connecting a Kensington cable lock to this slot.

scanner, camera, keyboard, or mouse) into these ports.

www.gateway.com

Component Icon Description

Right

Ventilation fan Helps cool internal components.

DVD drive Insert CDs or DVDs into this drive.

Memory card reader

Express Card slot

Headphone jack

Microphone jack

Warning: Do not work with the notebook resting on your lap. If the air vents are blocked, the notebook may become hot enough to harm your skin. Caution: Do not block or insert objects into these slots. If these slots are blocked, your notebook may overheat resulting in unexpected shutdown or permanent damage to the notebook. Caution: Provide adequate space around your notebook so air vents are not obstructed. Do not use the notebook on a bed, sofa, rug, or other similar surface.

IEEE 1394 p ort

Monitor port

eSATA jack

USB port

Ethernet jack

HDMI out jack

Component Icon Description

Memory card reader

IEEE 1394 port (optional)

Express Card slot Insert one Type 54 Express Card into this slot.

Headphone jack Plug amplified speakers or headphones into this jack. The

Microphone jack Plug a microphone into this jack. The built-in microphone is

USB port Plug a USB device (such as a diskette drive, flash drive, printer,

Ethernet jack Plug an Ethernet network cable into this jack. Plug the other

HDMI out jack (optional)

HDMI Plug an HDMI device, such as a high definition television, into

Insert a memory card from a digital camera, MP3 player, PDA, or cellular telephone into the memory card reader. The memory card reader supports Memory Stick®, Memory Stick Pro®, Mini Secure Digital®, MultiMediaCard™, RS-MultiMediaCard™, Secure Digital™, and xD-Picture Card™ cards.

Plug an IEEE 1394 (also known as Firewire® or i.Link®) device (such as a digital camcorder or MP3 player) into this optional 4-pin IEEE 1394 port.

built-in speakers are turned off when speakers or headphones are plugged into this jack.

turned off while an external microphone is connected.

scanner, camera, keyboard, or mouse) into this port.

end of the cable into a cable modem, DSL modem, or an Ethernet network jack.

this optional jack.

CHAPTER 1: System specifications

Component Icon Description

Back

eSATA jack (optional)

Monitor port Plug an analog VGA monitor or projector into this port.

Ventilation fan

eSATA Connect an external SATA hard drive to this optional jack.

Power connector

Modem jack

Component Icon Description

Ventilation fan Helps cool internal components.

Power connector Plug the AC adapter cable into this connector.

Modem jack (optional)

Plug a dial-up modem cable into this optional jack.

Bottom

www.gateway.com

Battery latch

Battery

Online Support: Tech Support Phone: Hours: Model: S/No:

Battery lock

Customer care label

Memory bay

Hard drive bay

Component Icon Description

Memory bay Memory modules are located in this bay.

Battery latch Slide to release the battery.

Battery Provides power when the notebook is not plugged into AC power.

Battery lock Slide to unlock the battery.

Customer Care

Includes the Customer Care contact information.

label

Hard drive bay The hard drive(s) is (are) located in this bay.

Keyboard area

CHAPTER 1: System specifications

Power button

Speaker Speaker

Keyb oard

Multimedia panel

Status indicators

Fingerprint reader

Touchpad

Component Icon Description

Keyboard Provides all the features of a full-sized, computer keyboard.

Speakers Provide audio output when headphones or amplified speakers

Power button Press to turn the power on or off. You can also configure the

are not plugged in.

power button for Sleep/Resume mode.

Multimedia panel (optional)

Touchpad Provides all the functionality of a mouse.

Fingerprint reader (optional)

Status indicators Inform you when a drive is in use or when a button has been

Use to control playback of CDs and DVDs. The panel includes a capacitive (touch) volume control.

Provides enhanced security.

pressed that affects how the keyboard is used.

LCD panel

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Optional microphone

Optional webcam

Optional webcam status indicator

Component Description

Microphone (optional) Use to talk through when making Voice over Internet

Webcam (optional) Use to let others see who they are communicating with

Webcam status indicator (optional) Turns on when the webcam is turned on.

Protocol (VoIP) calls. Important: The optional microphone is only available when purchased with the optional webcam.

when making VoIP calls.

CHAPTER 1: System specifications

Using the status indicators

Important

If none of the indicators are on, you may need to press FN+F1 to toggle the status

indicators on.

Status indicators inform you when a drive is being used or when a button has been pressed that affects how the keyboard is used. The status indicators are located below the touchpad.

Wireless network

Caps lock

Num lock

Indicator Icon Description

Wireless network

Caps lock

Num lock

DVD drive

Hard drive

■

LED on - Optional wireless IEEE 802.11 radio is turned on.

■

LED off - Optional wireless IEEE 802.11 radio is turned off.

■

LED on - Caps lock is turned on.

■

LED off - Caps lock is turned off.

■

LED on - Numeric keypad is turned on.

■

LED off - Numeric keypad is turned off.

■

LED on - Drive is in use.

■

LED off - Drive is not in use.

■

LED blinking - Hard drive is being accessed.

■

LED off - Hard drive is not being accessed.

Hard drive

DVD drive

Using the keyboard

Your notebook features a full-size keyboard that functions the same as a desktop computer keyboard. Many of the keys have been assigned alternate functions, including shortcut keys for Windows and function keys for specific system operations.

key

Windows key

Key types

The keyboard has several different types of keys. Some keys perform specific actions when pressed alone and other actions when pressed in combination with another key.

Function keys/ System keys

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Application key

Arrow keys

Navigation keys

Numeric keypad

Key type Icon Description

Function keys Press these keys labeled F1 to F12 to perform actions in

System keys Press these colored keys in combination with the F

Navigation keys Press these keys to move the cursor to the beginning of a line,

Numeric keypad Use these keys to type numbers.

FN key Press the FN key in combination with a colored system key to

Windows key Press this key to open the Windows Start menu. This key can

Application key Press this key for quick access to shortcut menus and help

Arrow keys Press these keys to move the cursor up, down, right, or left.

programs. For example, pressing F1 may open help. Each program uses different function keys for different purposes. See the program documentation to find out more about the function key actions.

N key to

perform specific actions.

to the end of a line, up the page, down the page, to the beginning of a document, or to the end of a document.

perform a specific action.

also be used in combination with other keys to open utilities like F (Search utility), R (Run utility), and E (Computer window).

assistants in Windows.

System key combinations

When you press the FN key and a system key at the same time, your notebook performs the action identified by the text or icon on the key.

CHAPTER 1: System specifications

Press and hold FN, then press this system key...

To...

Toggle the status indicators on or off.

Turn the optional IEEE 802.11 wireless network radio on or off. Warning: Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned off while traveling in an airplane. IEEE 802.11 communication devices are examples of devices that provide wireless communication. Important: The wireless network switch must be in the ON position for this button to work.

Enter Sleep mode or Hybrid Sleep mode. Press the power button to leave Sleep mode.

Toggle the notebook display in the following order:

■

The LCD

■

An external monitor or projector (a monitor or projector must be plugged into the monitor port or HDMI port on your notebook)

■

Both displays at the same time

Turn the optional Bluetooth radio on or off. Warning: Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned off while traveling in an airplane. Bluetooth communication devices are examples of devices that provide wireless communication. Important: The wireless network switch must be in the ON position for this button to work.

Increase the LCD panel brightness above the normal brightest setting. Use this feature in bright lighting situations, such as outside in bright

sunlight. Press a second time to decrease the brightness below the normal lowest brightness setting. Use this feature in dim lighting situations. Press a third time to return the display to the normal brightness setting. Important: Using this feature will affect battery performance.

Play or pause the CD or DVD.

Stop playing the CD or DVD.

Skip back one CD track or DVD chapter.

www.gateway.com

Press and hold FN, then press this system key...

To...

Skip ahead one CD track or DVD chapter.

Increase the brightness of the display.

Decrease the brightness of the display.

Increase volume.

Decrease volume.

Mute the sound. Press the key combination again to restore the sound.

Using the optional fingerprint reader

Your notebook may include a fingerprint reader that provides enhanced security and convenience. The fingerprint reader is located between the left and right touchpad buttons.

CHAPTER 1: System specifications

Features include:

• Secure logon to Windows and fast user switching between user accounts

• Password bank feature which records and replays passwords used in Windows and

Web-based applications

• A safe or folder for storing encrypted files that only a user with a matching

fingerprint can access

• Boot level security that requires a fingerprint authentication before the system will

boot to Windows

• Scrolling so you can use the fingerprint reader in place of the touchpad

Running the TouchStrip Tutorial

Before using the fingerprint reader the first time, you should run the TouchStrip Tutorial which teaches you the correct method to use the fingerprint reader.

To run the TouchSt rip Tutorial:

1 Click (Start), All Programs, Protector Suite QL, then click Fingerprint Tutorial. 2 Click Next to proceed through the tutorial.

Enrolling your fingerprints

Before you can use the features of the fingerprint reader, you must enroll your fingerprints so your notebook can identify you.

To enroll your fingerprints:

1 Click (Start), All Programs, Protector Suite QL, then click User Enrollment.

The Welcome screen opens.

2 Click Next. The Finish screen opens. 3 Select one of the following options, then click Next.

• Enrollment to the biometric device—Select this option to save your

fingerprint to memory in the fingerprint reader. Use this option to prevent unauthorized use of your notebook even if the hard drive has been removed.

• Enrollment to the hard disk—Select this option to save your fingerprint to

the hard drive. If you plan to enroll more than 21 fingerprints, you must select this option.

The User Enrollment wizard opens.

www.gateway.com

4 If you want to run the TouchStrip Tutorial, leave the Run interactive tutorial check

box selected, then click Next. The TouchStrip Tutorial runs. After you have completed the tutorial, the Enrollment screen appears.

-ORIf you do not want to run the TouchSt rip Tutorial, click to uncheck the Run

interactive tutorial check box, then click Next. The Enrollment screen appears.

5 Click the button above the finger you are enrolling. A new box appears with three

empty circles in it.

6 Swipe your finger. A sample will be created and is indicated by a fingerprint icon

in one of the circles.

CHAPTER 1: System specifications

7 Repeat step Step 6 two more times, then click Next. The Advanced Security screen

appears.

8 Type a password in the Backup password box, type the same password in the

Retype password box, then click Next.

9 Click Finish.

Using the Fingerprint Control Center

The Fingerprint Control Center lets the administrator of the notebook control how the fingerprint reader is used. You can:

• Add new fingerprints to the database

• Edit or delete fingerprints from the database

• Modify how fingerprints are used for logging onto the notebook

• Modify how the fingerprint reader is used for scrolling

To use the Fingerprint Control Center:

1 Click (Start), All Programs, Protector Suite QL, then click Control Center. The

Fingerprint Control Center opens.

2 If you are logged into the notebook with administrator privileges, click Elevate

administrative privileges for user so you can make changes to the settings.

www.gateway.com

3 Click the yellow arrow in front of an option, then click the option or setting you want

to change.

Using the password bank

The password bank stores registrations to your favorite secure Web sites so that you can access them without having to re-enter your username and password each time you want to log into the site.

Tip

The password bank also works with many computer programs that require entering

a username and password.

To create a registration for a Web site:

1 Go to the Web site using your Internet browser. 2 Log in using your user name and password. 3 Swipe your already enrolled finger over the sensor. The fingerprint reader menu

opens.

4 Click Register. 5 Click on the dialog box or Web site sign in box.

To log on to a registered Web site:

1 Swipe your already enrolled finger over the sensor. The fingerprint reader menu

opens.

2 Click Registered Sites, then click the Web site you want to log onto. 3 Your Internet browser opens and automatically logs you onto the Web site.

Using the fingerprint reader features

For more information about the fingerprint reader and how to use its features, click

All Programs, Protector Suite QL, then click Help.

(Start),

CHAPTER 1: System specifications

Using the EZ Pad touchpad

The EZ Pad™ consists of a touchpad, two buttons, and a scroll zone.

Left button

Scroll zone

Tou ch pa d

Right button

When you move your finger on the touchpad, the pointer (arrow) on the screen moves in the same direction. You can use the scroll zone to scroll through documents. Use of the scroll zone may vary from program to program.

You can use the EZ-Pad left and right buttons below the touchpad to select objects.

www.gateway.com

To... Do this...

Move the pointer on the screen.

Select an object on the screen.

Start a program or open a file or folder.

Access a shortcut menu or find more information about an object on the screen.

Move your finger around on the touchpad. If you run out of space and need to move the pointer farther, lift your finger, move it to the middle of the touchpad, then continue moving your finger.

Position the pointer over the object. Quickly press and release the left button once. This action is called clicking.

Position the pointer over the object. Press the left button twice in rapid succession. This action is called double-clicking.

Position the pointer over the object. Quickly press and release the right button once. This action is called right-clicking.

Move an object on the screen.

Position the pointer over the object. Press the left button and hold it down, then use the touchpad to move (drag) the object to the appropriate part of the screen. Release the button to drop the object where you want it.

CHAPTER 1: System specifications

Using the optional multimedia panel

Windows Hotstart

Instant On Audio

Instant On Video

Button Description

Windows Hotstart—Turns on the notebook (if turned off) and opens Media Center (Windows Vista Home Premium or Windows Vista Ultimate) or Windows Media Player (Windows Vista Home Basic). Important: You can use this button if the notebook is turned on, turned off, or in Sleep or Hibernate mode. Important: You cannot use this button if you are logged on as a guest.

Instant on Audio—Opens Media Center (Windows Vista Home Premium or Windows Vista Ultimate) or Windows Media Player (Windows Vista Home Basic).

Instant on Video—Opens Media Center (Windows Vista Home Premium or Windows Vista Ultimate) or the DVD player program (Windows Vista Home Basic).

Play or pause the CD or DVD.

Stop playing the CD or DVD.

Skip back one CD track or DVD chapter.

Capacitive volume control

Mute sound

Skip ahead

Skip back

Play/Pause

Stop

Skip ahead one CD track or DVD chapter.

Mute the sound. Press again to restore the sound.

Capacitive volume control—Swipe your finger on the volume sensor strip to change the volume. To increase volume, move from the – towards the +. To decrease volume, move from the + towards the –. Tip:

■

You can start swiping at any point on the strip.

■

The duration of the swipe determines the amount of the change.

■

At the end of this swipe, if you keep your finger on the strip, the volume control continues to change in the same direction.

■

Tapping on the strip does not change the volume.

Using the optional webcam

You can use the optional webcam with many of the available Internet chat programs to add video and audio to your chat session. In addition, by using the software included with the webcam, you can take pictures or create video clips.

www.gateway.com

Webcam

Microphone

Status indicator

CHAPTER 1: System specifications

To use the webcam:

1 Click (Start), All Programs, Camera Assistant Software, then click Camera

Assistant Software. The Camera Assistant Toolbar opens.

-ORRight-click (Camera assistant software) on the taskbar, then click Show Toolbar.

The Camera Assistant Toolbar opens.

Button Icon Description

Start camera Turns on the camera and opens the preview screen.

Effects Adds a decoration or border to your picture.

Properties Modifies properties such as zoom, backlight compensation,

Settings Selects the position of the toolbar or modifies the picture,

Help Opens online help.

Important

If you do not see the toolbar, the Auto Hide setting may be turned on. Move

your pointer around the outside of the screen until the toolbar appears.

brightness, and contrast.

video, or audio settings.

www.gateway.com

2 Click (Start camera). The Camera Assistant opens.

3 Click one of the following:

Button Icon Description

Snapshot Take a picture of what is currently in the

Video recording Create a video recording.

Audio recording Create an audio recording.

Functions Change a setting or access online help.

Resolution Change the size of the picture.

Mute Turn audio capture on or off.

Effects Add a decoration or border to your picture.

preview screen.

CHAPTER 1: System specifications

• BIOS Setup Utility

• BIOS flash utility

• Removing a password lock

CHAPTER 2

System utilities

BIOS Setup Utility

The BIOS Setup Utility is a hardware configuration program built into the notebook’s BIOS (Basic Input/Output System). The notebook was shipped already properly configured and optimized. However, if the user encounters configuration problems, you may need to run Setup.

Important

Also see Chapter 4 “Troubleshooting” on page 143.

To run the BIOS Setup Utility:

1 Turn on the notebook. You will see Press <F2> to enter Setup at the bottom of

the screen.

2 Press F2. The BIOS Setup Utility opens.

CHAPTER 2: System utilities

Navigating the BIOS Setup Utility

There are six menu options in the BIOS Setup Utility: Information, Main, Advanced, Intel, Security, Boot, and Exit.

To use the BIOS Setup Utility:

• To choose a menu, use the left ← and right → arrow keys.

• To choose an item, use the up ↑ and down ↓ arrow keys.

• To change the value of a parameter, press F5 or F6.

• A plus sign (+) indicates the item has sub-items. Press ENTER to expand this item.

• Press ESC while you are in any of the menu options to go to the Exit menu.

• In any menu, you can load default settings by pressing F9. You can also press F10

to save any changes made and exit the BIOS Setup Utility.

Important

You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a particular menu are shown on the bottom of the screen. Help for parameters are found in the Item Specific Help part of the screen. Read this information carefully when making changes to parameter values. System information differs by model.

BIOS Setup Utility screens

Important

The screens shown in this section are for informational purposes only. Screen

information varies by model, features ordered, and location.

Main screen

The Main screen allows the user to set the system time and date as well as view a summary of your notebook hardware information.

www.gateway.com

Parameter Description

System Time Sets the system time. The hours are displayed in a 24-hour format.

System Date Sets the system date.

System BIOS Version Shows the version of the system BIOS.

CPU Type Shows the type of CPU installed in the notebook.

CPU Speed Shows the speed of the CPU installed in the notebook.

Total Memory Shows the total memory in the notebook.

Slot 1 Memory Shows the memory in slot 1.

Slot 2 Memory Shows the memory in slot 2.

CHAPTER 2: System utilities

Advanced screen

The Advanced screen allows the user to configure advanced notebook features.

The table below describes the parameters found on this screen.

Parameter Description Format/Option

Legacy USB Support Specifies if the USB devices

work under MS-DOS or CMOS SETUP.

Extreme CPU Speed Specifies to speed of a

GExtreme CPU.

SATA Mode Specifies the SATA controller

mode.

Quiet Boot Determines if the Summary

Screen is disabled or enabled. Enabled: The Gateway logo is displayed, and the Summary Screen is not displayed. Disabled: The Gateway logo is not displayed and the Summary Screen is displayed.

Option: Enabled or Disabled

Option: IDE, AHCI, or RAID

Option: Enabled or Disabled

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Security screen

The Security screen contains parameters that help safeguard and protect your notebook from unauthorized use.

Important

Refer to “Removing a password lock” on page 49 if you need to know how to remove

a Hard Drive or BIOS Password.

The table below describes the parameters in this screen. Settings in boldface are the

default and suggested parameter settings.

Parameter Description Option

Supervisor Password Is Shows the setting of the

Supervisor password

User Password Is Shows the setting of the User

password.

Set Supervisor Password Press Enter to set the

supervisor password. When set, this password protects the BIOS Setup Utility from unauthorized access. The user cannot enter the Setup Utility without entering this password.

Set User Password Press Enter to set the user

password. When a user password i s set, this password protects the BIOS Setup Utility from unauthorized changes. The user can enter the Setup Utility only and does not have the right to change the value of any parameters. If Password on Boot is enabled, the user must enter the user password each time the notebook is turned on or wakes from Sleep.

Clear or Set

CHAPTER 2: System utilities

Parameter Description Option

Fixed disk boot sector Write protects the boot sector

on the hard drive to protect against viruses.

Password on Boot Defines whether a password

is required or not while the events defined in this group happened. The sub-options all require the Supervisor password for changes and should be grayed out if the User password was used to enter the Setup Utility.

Normal or Write Protect

Disabled or Enabled

Caution

When you are prompted to enter a password, you have three tries before the system halts. Don’t forget your password. If you forget your password, you may have to return your notebook to your dealer to reset it.

Setting a Password

Important

You must set a Supervisor password before you can set a User password.

To set the Supervisor password:

1 Press ↑ or ↓ to highlight Set Supervisor Password, then press ENTER. The Set

Supervisor Password box opens.

2 Type a password in the Enter New Password field. The password length cannot

exceed eight alphanumeric characters (A-Z, a-z, 0-9). The password is not case sensitive.

3 Retype the password in the Confirm New Password field.

Caution

Be very careful when typing your password because the characters do not

appear on the screen.

www.gateway.com

4 Press ENTER. After setting the password, the value of Supervisor Password changes

to Set.

5 Optional: you can enable the Password on Boot parameter. 6 When you are done, press F10 to save your password and exit the BIOS Setup Utility

or you can proceed to setting the User password.

To set the User password:

1 Press ↑ or ↓ to highlight Set User Password, then press ENTER. The Set User

Password box opens.

2 Type a password in the Enter New Password field. The password length cannot

exceed eight alphanumeric characters (A-Z, a-z, 0-9). The password is not case sensitive.

3 Retype the password in the Confirm New Password field.

Caution

Be very careful when typing your password because the characters do not

appear on the screen.

4 Press ENTER. After setting the password, the value of User Password changes to Set. 5 When you are done, press F10 to save your password and exit the BIOS Setup Utility.

Removing a Password

To remove a password:

1 Press ↑ or ↓ to highlight Set Supervisor Password or Set User Password, then

press ENTER. The Set Supervisor Password or Set User Password box opens.

2 Type the current password in the Enter Current Password field, then press ENTER. 3 Press ENTER twice without typing anything in the Enter New Password and

Confirm New Password fields. After removing the password, the value of Supervisor Password changes to Clear.

4 When you are done, press F10 to save your password and exit the BIOS Setup Utility.

CHAPTER 2: System utilities

Changing a Password

To change a password:

1 Press ↑ or ↓ to highlight Set Supervisor Password or Set User Password, then

NTER. The Set Supervisor Password or Set User Password box opens.

press E

2 Type the current password in the Enter Current Password field, then press ENTER.

Important

If you enter an incorrect current password, the screen displays the following.

Press E

NTER, then re-enter the current password.

3 Type a password in the Enter New Password field.

www.gateway.com

4 Retype the password in the Confirm New Password field.

Important

If you do not enter the same new password and confirm new password, the

screen displays the following. Press E confirmation password.

NTER, then re-enter the new password and

5 Press ENTER. The screen displays the following.

6 Press ENTER. 7 When you are done, press F10 to save your password and exit the BIOS Setup Utility.

CHAPTER 2: System utilities

Boot

This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices include the onboard hard disk drive and the optical drive. Follow the instructions in Item Specific Help to change to boot order of the notebook devices.

Exit

The Exit screen contains options for leaving the BIOS Setup Utility and starting Windows.

The table below describes the options on this screen.

Option Description

Exit Saving Changes Exit the BIOS Setup Utility and save your changes to CMOS.

Exit Discarding Changes Exit the BIOS Setup Utility without saving your changes to CMOS.

Load Setup Default Load default values for all SETUP items.

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Option Description

Discard Changes Load previous values from CMOS for all SETUP items.

Save Changes Save your changes to CMOS.

BIOS flash utility

Use the BIOS flash memory update for the following conditions:

• Install new versions of system programs.

• Install a new BIOS with updated features or options.

• Restore a BIOS when it becomes corrupted.

Use the Phlash utility to update the system BIOS flash ROM.

Important

Make sure that emm386.exe and himem.sys are not loaded into memory when using Phlash.

Caution

Use the AC adapter powe r supply when you run the Phlash or Nkbcf utility. If the battery pack does not contain enough power to finish flashing the BIOS, the notebook may not boot because the BIOS was not completely loaded.

To use Phlash to update the BIOS:

1 Boot your notebook into native MS-DOS mode. 2 Make sure that emm386.exe and himem.sys are not loaded into system memory. 3 From the CD-ROM drive, type the DOS command Phlash16 <rom-file name>

/c/x/mode=3.

4 Press ENTER. Phlash runs automatically.

CHAPTER 2: System utilities

To use Nkbcf to update the Keyboard BIOS:

1 Boot your notebook into native MS-DOS mode. 2 Make sure that emm386.exe and himem.sys are not loaded into system memory. 3 From the CD-ROM drive, type the DOS command NKBCF <kbc-file name>. 4 Press ENTER. Nkbcf runs automatically.

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Removing a password lock

This section provides you with instructions to remove a hard drive or Supervisor password lock.

Removing a HDD password lock

If you type the wrong HDD password three times in a row, the error message Hdd

password error code

solve a HDD password locked problem, you can <Reviewer: What is the Gateway

procedure to remove a HDD password lock? If someone sends the unit in for repair, how does the repair tech remove the lock?>

is displayed on the screen and the HDD is locked. If you need to

Removing a Supervisor password lock

If you type the wrong Supervisor password three times in a row, the error message

System Disabled appears on the screen and the notebook is locked. If you need to solve

a BIOS password locked problem, you can <Reviewer: What is the Gateway procedure to

remove a Supervisor password lock? If someone sends the unit in for repair, how does the repair tech remove the lock?>

How to remove the Supervisor password lock:

1 <Need instructions>

Gap G46

CHAPTER 2: System utilities

CHAPTER 3

Replacing notebook components

• Preventing static electricity discharge

• Preparing your work space

• Tools required

• Preparing the notebook

• Adding or replacing memory modules

• Replacing the main cooling assembly

• Replacing the processor

• Replacing the IEEE 802.11 wireless card

• Replacing the CMOS battery

• Replacing the hard drive

• Replacing the DVD drive

• Replacing the keyboard cover

• Replacing the keyboard

• Replacing the inverter

• Replacing the webcam

• Replacing the lid latches

• Replacing the LCD assembly

• Replacing the LCD panel

• Replacing the LCD panel hinges

• Replacing the LCD assembly lid

• Replacing the palm rest

• Replacing the touchpad board

• Replacing the touchpad button board

• Replacing the fingerprint reader

• Replacing the Bluetooth module

• Replacing the modem

• Replacing the speakers

• Replacing the system board and VGA cooling

assembly

• Replacing the modem jack/USB board

• Replacing the fan(s)

CHAPTER 3: Replacing notebook components

Preventing static electricity discharge

Warning

To avoid exposure to dangerous electrical voltages and moving parts, turn off your notebook, remove the battery, and unplug the power cord, modem cable, and network cable before opening the case.

Warning

To prevent risk of electric shock, do not insert any object into the vent holes of the notebook.

Important

Before performing maintenance on the notebook, you should read and understand the information in this section.

The components inside your notebook are extremely sensitive to static electricity, also known as electrostatic discharge (ESD).

Before performing maintenance on the notebook, follow these guidelines:

• Avoid static-causing surfaces such as carpeted floors, plastic, and packing foam.

• Remove components from their antistatic bags only when you are ready to use

them. Do not lay components on the outside of antistatic bags because only the inside of the bags provide electrostatic protection.

• Always hold components by their edges. Avoid touching the edge connectors. Never

slide components over any surface.

• Wear a grounding wrist strap (available at most electronics stores) and attach it to

a bare metal part of your workbench or other grounded connection.

• Touch a bare metal surface on your workbench or other grounded object.

Tape

Some of the procedures in this guide involve removing tape that holds cables or components. Two types of tape are used in this notebook:

• Mylar, non-conductive tape is typically transparent, with a red or brown tint.

• Conductive tape is typically grey or silver.

If the existing tape cannot be reused, replace it with the same type (conductivity) of tape. Both types of replacement tape should be non-ESD generating tape.

Do not use cellophane tape.

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Preparing your work space

Before performing maintenance on the notebook, make sure that your work space and the notebook are correctly prepared.

• Wear a grounding (ESD) wrist strap, and use a grounded or dissipative work mat.

• Use a stable and strong table, and make sure that the table top is large enough to

hold each component as you remove it.

• Use bright lighting to make part identification easier.

• Keep your work surface free from clutter and dust that may damage components.

• Use a magnetized screwdriver for removing screws.

• When removing components that are attached to the notebook by a cable, unplug

the cable before removing the screws, when possible, to avoid damaging the cable.

• As you remove components and screws, lay them toward the rear of your work

surface (behind the notebook) or far enough to the side that your arms do not accidentally brush them onto the floor.

• To help keep track of screws, try the following:

• Place each component’s screws in their own section of a parts sorter.

• Place each component’s screws next to the component on your work surface.

• Print the first page of each task, then place the page toward the rear of your

work surface. As you remove screws, place the screws in their respective boxes on the page.

• After loosening screws that are deeply recessed in a hole (for example, on the

bottom of the base assembly), you can leave the screws in the holes if you place small pieces of masking tape over the hole openings. When reassembling the component, just remove the tape and tighten the screws.

• When you place flat-headed screws on your work surface, stand them on their

heads to prevent the screws from rolling off the table.

Tools required

To disassemble the notebook, you need the following tools:

• Wrist grounding strap and conductive mat for preventing electrostatic discharge

CHAPTER 3: Replacing notebook components

• Flat screwdriver

• Phillips screwdriver

• Scribe or non-marring tool

• Twe ezer s

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Preparing the notebook

To prepare the notebook for maintenance:

1 Make sure that the disc drive is empty. 2 Turn off the notebook. 3 Close the LCD panel. 4 Disconnect the AC adapter, modem cable, and network cable. 5 Disconnect all peripheral devices connected to the notebook and remove any

Express Cards and memory cards.

6 Remove the battery. For more information, see “Removing the battery” on page 55.

Removing the battery

To remove the battery:

1 Turn the notebook over so the bottom is facing up. 2 Slide the battery lock to the unlocked position .

3 Slide the battery release latch, then slide the battery out of the notebook.

CHAPTER 3: Replacing notebook components

Adding or replacing memory modules

Important

Use only memory modules designed for this Gateway notebook.

Tools you need to complete this task:

Phillips #0 screwdriver

Memory

bay

To add or replace memory modules:

1 Complete the steps in “Preparing the notebook” on page 55. 2 Loosen the memory bay cover screws (these screws cannot be removed).

Screw

www.gateway.com

3 Use the thumb notch to lift the memory bay cover, then remove it. Be careful not

to break off the tabs located on the end of the cover opposite the thumb notch.

Thumb notch

4 If you are removing a module, gently press outward on the clip at each end of the

memory module until the module tilts upward.

Clip

5 Pull the memory module out of the slot.

6 Hold the new or replacement module at a 30-degree angle and press it into the

empty memory slot. This module is keyed so it can only be inserted in one direction. If the module does not fit, make sure that the notch in the module lines up with the tab in the memory bay.

7 Press the card down until it clicks into place. 8 Replace the memory bay cover, then tighten the cover screws.

CHAPTER 3: Replacing notebook components

Replacing the main cooling assembly

Tools you need to complete this task:

Phillips #0 screwdriver

Screws removed during this task:

4 black M2×5 (main cooling assembly)

(Optional)

Additional materials you need to complete this task:

• X-23-7762 thermal grease

Cooling

assembly

bay

To replace the main cooling assembly:

1 Complete the steps in “Preparing the notebook” on page 55. 2 Loosen the cooling assembly bay cover screws (these screws cannot be removed).

Screw

www.gateway.com

3 Use the thumb notch to lift the cooling assembly bay cover, then remove it. Be

careful not to break off the tabs located on the end of the cover opposite the thumb notch.

Thumb notch

4 Loosen or remove the screws that secure the main cooling assembly to the system

board. Use the numbers stamped in the metal next to each screw and loosen the screws in reverse numerical order (start with 5, then 4, then 3, then 2, then 1).

Important

Screws 1 - 4 may be captive and you may not be able to remove them.

Screw 1

Screw 4

Screw 3

Screw 2

Screw 5

5 At the same time as you lift, move the main cooling assembly away from the side

of the notebook, then remove the main cooling assembly.

CHAPTER 3: Replacing notebook components

6 Remove any thermal grease residue from the processor using a soft cloth and

isopropyl alcohol.

7 Place new thermal grease on the processor. Use only enough to cover the CPU die. 8 Make sure a thermal pad is placed between the main cooling assembly and other

components as shown.

Ther mal pad

Thermal grease

9 Insert the new main cooling assembly into the notebook.

10 Tighten the screws that secure the main cooling assembly to the system board. Use

the numbers stamped in the metal next to each screw and tighten the screws in numerical order (start with 1, then 2, then 3, then 4, then 5).

Caution

When tightening the main cooling assembly’s screws into the numbered

holes, tighten them in numerical order.

11 Replace the cooling assembly bay cover, then tighten the cover screws.

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Replacing the processor

Tools you need to complete this task:

Phillips #0 screwdriver

Additional materials you need to complete this task:

Flat-blade driver

• X-23-7762 thermal grease

Screws removed during this task:

4 black M2×5 (main cooling assembly)

(Optional)

To replace the processor:

1 Complete the steps in “Preparing the notebook” on page 55. 2 Remove the cooling assembly by following the steps in “Replacing the main cooling

assembly” on page 58.

3 Use a flat-blade screwdriver to turn the processor lock screw 1/4-turn

counter-clockwise.

CHAPTER 3: Replacing notebook components

4 Remove the old processor from the system board.

5 Install the new processor onto the system board making sure that Pin 1 on the

processor (indicated by the silk-screened arrow on the corner of the processor) aligns with Pin 1 on the processor socket (indicated by the absence of a pin hole in the processor socket), then use a flat-blade screwdriver to turn the processor lock screw 1/4-turn clockwise.

6 Remove any thermal grease residue from the cooling assembly using a soft cloth

and isopropyl alcohol.

7 Place new thermal grease on the processor. Use only enough to cover the CPU die. 8 Make sure a thermal pad is placed between the cooling assembly and other

components as shown.

Ther mal pad

Thermal grease

9 Replace the cooling assembly by following the instructions in “Replacing the main

cooling assembly” on page 58.

www.gateway.com

Replacing the IEEE 802.11 wireless card

Tools you need to complete this task:

Phillips #0 screwdriver

Screws removed during this task:

2 black M2×3 (IEEE

802.11 wireless card)

Wireless

bay

To replace the IEEE 802.11 wireless card:

1 Complete the steps in “Preparing the notebook” on page 55. 2 Loosen the wireless bay cover screws (these screws cannot be removed).

Screw

CHAPTER 3: Replacing notebook components

3 Use the thumb notch to lift the wireless bay cover, then remove it. Be careful not

to break off the tabs located on the end of the cover opposite the thumb notch.

Thumb notch

4 Unplug the antenna cables. Note which color cable is connected to each of the

connectors.

Important

The number of antenna cables varies by the type of wireless network used by the notebook. IEEE 802.11N cards typically have three antenna cables. Other types of wireless network cards typically have two antenna cables.

www.gateway.com

5 Remove the wireless card screws.

Screw

6 Pull the card out of the slot.

Screw

7 Move the antenna cables out of the way. 8 Hold the new card at a 30-degree angle and slide it into the empty slot. This card

is keyed so it can only be inserted in one direction. If the card does not fit, make sure that the notch in the card lines up with the tab in the card slot.

9 Replace the screws removed in Step 5. 10 Reattach the antenna cables to the connectors. 11 Replace the wireless bay cover, then tighten the cover screws.

CHAPTER 3: Replacing notebook components

Replacing the CMOS battery

Important

Use only CMOS batteries designed for this Gateway notebook.

Tools you need to complete this task:

Flat-blade driver Scribe or non-marring tool- OR -

Phillips #0 screwdriver

Screws removed during this task:

2 black M2×3 (IEEE

802.11 wireless card)

CMOS

battery

bay

To replace the CMOS battery:

1 Complete the steps in “Preparing the notebook” on page 55. 2 Remove the optional IEEE 802.11 wireless card by following the instructions in

“Replacing the IEEE 802.11 wireless card” on page 63.

www.gateway.com

3 Identify the type of battery used on the notebook. Some batteries are silver disks

and fit within a special connector on the system board. Other batteries are encased within a special black sleeve and have a wire connector that connects to the system board.

If the notebook uses a silver disk type battery:

• Insert the small flat-blade screwdriver or non-marring tool under the old

battery and gently pry it up until it pops out of the socket.

• Make sure that the positive (+) side of the new battery is facing up, then press

the battery into the socket until it snaps into place.

If the notebook uses a battery encased in a sleeve:

• Disconnect the old battery from the system board.

CHAPTER 3: Replacing notebook components

• Lift the old battery off of the system board.

Important

The battery is held in place by double-sided tape.

• Connect the new battery to the system board, then place the battery on the

system board.

Important

Use double-sided tape to hold the new battery in place.

4 Replace the optional IEEE 802.11 wireless card by following the instructions in

“Replacing the IEEE 802.11 wireless card” on page 63.

www.gateway.com

Replacing the hard drive

Tools you need to complete this task:

Phillips #0 screwdriver

Screws removed during this task:

4 chrome M3×3 (Hard drive bracket)

Hard drive bay

To replace the hard drive:

1 Complete the steps in “Preparing the notebook” on page 55.

CHAPTER 3: Replacing notebook components

2 Loosen the hard drive bay cover screws (these screws cannot be removed).

Screw

3 Use the thumb notch to lift the hard drive bay cover, then remove it. Be careful not

to break off the tabs located on the end of the cover opposite the thumb notch.

Thumb notch

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4 Using the plastic tab, slide the hard drive you are replacing, then remove it.

5 If your new hard drive already includes the hard drive bracket, go to step Step 10.

-ORIf you need to move the hard drive bracket from your old hard drive to your new

hard drive, go to step Step 6.

6 Remove the screws that secure the hard drive to the hard drive bracket.

Screw

CHAPTER 3: Replacing notebook components

7 Remove the bracket from the old drive.

8 Insert the new drive label side up onto the bracket so the screw holes line up.

9 Replace the screws that secure the bracket to the drive. 10 Slide the new hard drive kit into your notebook. 11 Replace the cover, then tighten the screws.

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Replacing the DVD drive

Tools you need to complete this task:

Flat-blade driver Scribe or non-marring tool- OR -

Phillips #0 screwdriver

Screws removed during this task:

1 black M2.5×5 (DVD drive)

DVD drive

To replace the DVD drive:

1 Complete the steps in “Preparing the notebook” on page 55.

CHAPTER 3: Replacing notebook components

2 Remove the rubber insert from the bottom of the notebook.

Rubber insert

3 Remove the screw that secures the DVD drive to your notebook.

Screw

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4 Carefully slide the drive out of the drive bay.

Tip

Use a small screwdriver or other pointed tool to push on the DVD bracket and

slide the drive out of the bay.

5 Slide the new DVD drive into the drive bay. Make sure that the drive fits securely

in the bay.

6 Replace the screw removed in Step 3.

CHAPTER 3: Replacing notebook components

Replacing the keyboard cover

Tools you need to complete this task:

Flat-blade driver Scribe or non-marring tool- OR -

Phillips #0 screwdriver

Screws removed during this task:

2 black M2.5×3 (Keyboard cover)

To replace the keyboard cover:

1 Complete the steps in “Preparing the notebook” on page 55.

2 Remove the two keyboard cover screws from the inside of the battery

compartment.

Screw

3 Turn your notebook over so the top is facing up.

4 Open the LCD panel to the fully opened position.

5 Insert the small flat-blade screwdriver under each of the hinge covers and gently

pry them up.

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6 Pull the cover off the notebook by lifting the back corners of the cover. Be careful

to not damage the LCD panel.

Caution

The cover is connected to the notebook by one or more cables. Do not pull

on the cables.

7 Slide the black clip to the back of the notebook, then slide the cable out of the clip.

Be careful not to touch or damage any other components.

Clip

8 Optional: Slide the white power button cable connector clip to the left of the

notebook, then slide the cable out of the clip. Be careful not to touch or damage any other components.

Clip

9 Remove the old keyboard cover.

10 Optional: Make sure the white power button cable cover connector clip is fully

moved toward the left of the notebook, insert the new keyboard power button cable into the connector, then slide the white clip to the right to lock the connector in place.

Important

The cable is correctly oriented if the blue side is down and the silver contacts

are up.

CHAPTER 3: Replacing notebook components

11 Make sure the black keyboard cover connector clip is fully moved toward the back

of the notebook, insert the cable into the connector, then slide the black clip forward to lock the connector in place.

Important

The cable is correctly oriented if it is not twisted.

12 Replace the keyboard cover by first inserting the tabs located on the front of the

cover into the slots provided, then pressing down on the back. Press down on the cover in several places until it clicks in place. The cover is correctly mounted when you can run you finger along the cover and find no loose spots. The cover should be flat all the way across.

Caution

If the cover is not correctly replaced, your notebook could be damaged when

you try to close the LCD panel.

13 Close the LCD panel. 14 Turn your notebook over so the bottom is facing up. 15 Replace the screws removed in Step 2.

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Replacing the keyboard

Tools you need to complete this task:

Flat-blade driver Scribe or non-marring tool- OR -

Phillips #0 screwdriver

Screws removed during this task:

2 black M2.5×3 (Keyboard cover)

4 black M2.5×3 (Keyboard)

1 long black (Keyboard)

To replace the keyboard:

1 Complete the steps in “Preparing the notebook” on page 55. 2 Remove the keyboard cover by following the steps in “Replacing the keyboard

cover” on page 76.

3 Remove the five keyboard screws.

Important

Note the location of the long screw.

Long

Screw

screw

Screw

CHAPTER 3: Replacing notebook components

4 Lift the back edge of the keyboard slightly, then slowly slide it toward the LCD panel

to release the keyboard retaining tabs located on the front edge of the keyboard.

5 Slide the keyboard connector clip to the back of the notebook or lift the connector

clip off of the cable, then slide the cable out of the clip. Be careful not to touch or damage any other components.

Clip

6 Place the new keyboard keys-up on your notebook with the space bar toward you.

7 Make sure the keyboard connector clip is fully moved toward the back of the

notebook or lifted into the raised position, insert the cable into the connector, then slide the clip forward or downward to lock the connector in place.

Important

The keyboard cable is correctly oriented if it is not twisted.

8 Insert the tabs on the front edge of the keyboard into the slots under the palm rest.

You may need to press down on the keyboard keys along the front edge of the keyboard to seat the retaining tabs into their corresponding slots.

9 Gently press the keyboard down until it is flat all the way across. The keyboard

should easily fall into place. Be careful to not damage the LCD panel.

10 Replace the screws removed in Step 3.

www.gateway.com

11 Replace the keyboard cover by following the steps in “Replacing the keyboard cover”

on page 76.

CHAPTER 3: Replacing notebook components

Replacing the inverter

Tools you need to complete this task:

Flat-blade driver Scribe or non-marring tool- OR -

Phillips #0 screwdriver

Screws removed during this task:

2 black M2.5×3 (Keyboard cover)

To replace the inverter:

6 black M2.5×8 (LCD front panel)

2 black M2.5×5 (inverter)

1 Complete the steps in “Preparing the notebook” on page 55.

2 Remove the keyboard cover by following the steps in “Replacing the keyboard

cover” on page 76.

3 Open the LCD panel to the fully open position.

4 Remove the rubber inserts from the front of the LCD panel assembly.

Important

You can complete this procedure with the LCD panel assembly connected to

the notebook. LCD panel assembly shown removed from notebook for clarity.

Insert

InsertInsert

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5 Remove the screws from the front of the LCD panel assembly.

Screw

6 Carefully separate the front and back of the LCD panel assembly.

7 Remove the screws connecting the inverter to the LCD panel lid.

Screw

8 Lift the inverter from the LCD panel assembly, then turn it over.

CHAPTER 3: Replacing notebook components

9 Disconnect the connectors from the old inverter and connect them to the new

inverter.

10 Align the new inverter with the screw holes, then replace the screws removed in

Step 7.

11 Press the LCD panel front and back together. Press the two halves together in several

places until they click in place. You should find no loose spots or spots where the two halves do not meet.

12 Replace the LCD panel assembly screws removed in Step 5. 13 Replace the rubber inserts removed in Step 4. 14 Replace the keyboard cover by following the steps in “Replacing the keyboard

cover” on page 76.

www.gateway.com

Replacing the webcam

Tools you need to complete this task:

Flat-blade driver Scribe or non-marring tool- OR -

Phillips #0 screwdriver

Screws removed during this task:

6 black M2.5×8 (LCD

(Keyboard cover)

To replace the webcam:

front panel)

2 black M2×3 (Webcam)2 black M2.5×3

1 Complete the steps in “Preparing the notebook” on page 55. 2 Remove the keyboard cover by following the steps in “Replacing the keyboard

cover” on page 76.

3 Open the LCD panel to the fully open position. 4 Remove the rubber inserts from the front of the LCD panel assembly.

Important

You can complete this procedure with the LCD panel assembly connected to

the notebook. LCD panel assembly shown removed from notebook for clarity.

Insert

InsertInsert

CHAPTER 3: Replacing notebook components

5 Remove the screws from the front of the LCD panel assembly.

Screw

6 Carefully separate the front and back of the LCD panel assembly.

7 Disconnect the webcam cable from the webcam.

8 Remove the screws that connect the webcam bracket to the LCD panel assembly.

Screw

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9 Remove the old webcam.

10 Install the new webcam. 11 Replace the screws that were removed in Step 8. 12 Reconnect the webcam cable. 13 Press the LCD panel front and back together. Press the two halves together in several

places until they click in place. You should find no loose spots or spots where the two halves do not meet.

14 Replace the LCD panel assembly screws removed in Step 5. 15 Replace the rubber inserts removed in Step 4. 16 Replace the keyboard cover by following the steps in “Replacing the keyboard cover”

on page 76.

CHAPTER 3: Replacing notebook components

Replacing the lid latches

Tools you need to complete this task:

Flat-blade driver Scribe or non-marring tool- OR -

Phillips #0 screwdriver

Screws removed during this task:

2 black M2.5×3 (Keyboard cover)

To replace the lid latches:

6 black M2.5×8 (LCD front panel)

2 black M2.5×5 (Lid latches)

1 Complete the steps in “Preparing the notebook” on page 55.

2 Remove the keyboard cover by following the steps in “Replacing the keyboard

cover” on page 76.

3 Open the LCD panel to the fully open position.

4 Remove the rubber inserts from the front of the LCD panel assembly.

Important

You can complete this procedure with the LCD panel assembly connected to

the notebook. LCD panel assembly shown removed from notebook for clarity.

Insert

InsertInsert

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5 Remove the screws from the front of the LCD panel assembly.

Screw

6 Carefully separate the front and back of the LCD panel assembly.

7 Remove the screws that connect the lid latches to the LCD panel assembly.

Screw

8 Remove the old lid latches.

9 Install the new lid latches. 10 Replace the screws that were removed in Step 8. 11 Press the LCD panel front and back together. Press the two halves together in several

places until they click in place. You should find no loose spots or spots where the two halves do not meet.

CHAPTER 3: Replacing notebook components

12 Replace the LCD panel assembly screws removed in Step 5. 13 Replace the rubber inserts removed in Step 4. 14 Replace the keyboard cover by following the steps in “Replacing the keyboard

cover” on page 76.

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Replacing the LCD assembly

Tools you need to complete this task:

Flat-blade driver Scribe or non-marring tool- OR -

Phillips #0 screwdriver

Screws removed during this task:

2 black M2.5×3 (Keyboard cover)

4 black M2.5×3 (Keyboard)

1 long black (Keyboard)

2 black M2.5×8 (Hinge bottom)

To replace the LCD assembly:

2 black M2.5×8 (Hinge top)

1 Complete the steps in “Preparing the notebook” on page 55.

2 If the notebook has wireless networking built in, unplug the wireless antennas by

following the steps in “Replacing the IEEE 802.11 wireless card” on page 63.

3 Remove the keyboard cover by following the steps in “Replacing the keyboard

cover” on page 76.

4 Remove the keyboard by following the steps in “Replacing the keyboard” on

page 79.

5 Remove the screws on the bottom that secure the LCD panel hinges to the chassis.

Screw

6 Turn the notebook over so the top is facing up.

7 Carefully open the LCD panel to the fully-open position.

CHAPTER 3: Replacing notebook components

8 Detach the LCD cable from the system board. Make sure that you grasp the plastic

connector carefully and pull to unplug the LCD video cable from the notebook.

Caution

The LCD video cable connector is fragile.

9 Taking care to note the cables’ routing and positions as they are installed from

Gateway, pull the antenna cables out from under the system board, then slide the antenna cables and LCD cables out from under the retaining clips. Remove any tape that may be securing the cables.

10 Remove the screws on the top that secure the LCD panel hinge to the chassis.

Screw

11 Lift the LCD panel assembly up and away from the notebook.

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12 Place the new LCD panel assembly onto the notebook, then replace the hinge screws

removed in Step 10.

13 Slide the antenna cables through the retaining clips, under the system board, then

into the wireless bay.

14 Lay the LCD cable along the flat area under the keyboard, then plug it into the

notebook. Run your finger along the cable to re-stick the cable to the notebook.

15 Replace any tape that held the antenna wires. 16 Close the LCD panel, turn the notebook over so the bottom is facing up, then replace

the bottom hinge screws removed in Step 5.

17 Replace the keyboard by following the steps in “Replacing the keyboard” on

page 79.

18 Replace the keyboard cover by following the steps in “Replacing the keyboard cover”

on page 76.

19 Turn the notebook over so the bottom is facing up.

20 Reconnect the antenna wires to the wireless card by following the steps in

“Replacing the IEEE 802.11 wireless card” on page 63.

21 Replace the wireless bay cover by following the steps in “Replacing the IEEE 802.11

wireless card” on page 63.

CHAPTER 3: Replacing notebook components

Replacing the LCD panel

Tools you need to complete this task:

Flat-blade driver Scribe or non-marring tool- OR -

Phillips #0 screwdriver

Screws removed during this task:

2 black M2.5×3 (Keyboard cover)

2 black M2.5×8 (Hinge bottom)

4 black M2.5×3 (Keyboard)

2 black M2.5×8 (Hinge top)

1 long black (Keyboard)

6 black M2.5×8 (LCD front panel)

4 black M2.5×5 (LCD panel to LCD panel lid)

To replace the LCD panel:

2 black M2.5×5 (inverter)

1 Complete the steps in “Preparing the notebook” on page 55. 2 If the notebook has wireless networking built in, unplug the wireless antennas by

following the steps in “Replacing the IEEE 802.11 wireless card” on page 63.

3 Remove the keyboard cover by following the steps in “Replacing the keyboard

cover” on page 76.

4 Remove the keyboard by following the steps in “Replacing the keyboard” on

page 79.

5 Remove the LCD assembly by following the steps in “Replacing the LCD assembly”

on page 91.

Gateway p-78 Service Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

System specifications

Preface

Conventions

General information

Features

Platform

System Memory

Display and graphics

Storage subsystem

Input devices

Audio

Communication

I/O Ports and devices

Environment

System block diagram

Hardware specifications and configurations

Controllers

BIOS

Memory

Hard Disk Drive

Optical drive

Inverter

Video subsystem

Keyboard

Pointing device

Memory card reader

ExpressCard

Audio

Wired LAN

Bluetooth

Wireless LAN

Modem

Buttons/Indicators/Ports

Fingerprint reader

Camera

Fans

Battery

Power supply

Power savings

Notebook product tour

Front

Left

Right

Back

Bottom

Keyboard area

LCD panel

Using the status indicators

Using the keyboard

Key types

System key combinations

Using the optional fingerprint reader

Running the TouchStrip Tutorial

Enrolling your fingerprints

Using the Fingerprint Control Center

Using the password bank

Using the fingerprint reader features

Using the EZ Pad touchpad

Using the optional multimedia panel

Using the optional webcam

System utilities

BIOS Setup Utility

Navigating the BIOS Setup Utility

BIOS Setup Utility screens

Main screen

Advanced screen

Security screen

Setting a Password

Removing a Password

Changing a Password

Boot

Exit

BIOS flash utility

Removing a password lock

Removing a HDD password lock

Removing a Supervisor password lock