Gateway nv42 Service Manual

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Gateway NV42 Series

Service Guide

Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw

PRINTED IN TAIWAN

Revision History

Please refer to the table below for the updates made on this service guide.

Date	Chapter	Updates

Copyright © 2009 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.

Disclaimer

The information in this guide is subject to change without notice.

Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.

Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation.

Pentium and Pentium II/III are trademarks of Intel Corporation.

Other brand and product names are trademarks and/or registered trademarks of their respective holders.

III

Conventions

The following conventions are used in this manual:

SCREEN MESSAGES	Denotes actual messages that
	appear on screen.

NOTE	Gives bits and pieces of additional
	information related to the current
	topic.

WARNING	Alerts you to any damage that might
	result from doing or not doing
	specific actions.

CAUTION	Gives precautionary measures to
	avoid possible hardware or software
	problems.

IMPORTANT	Reminds you to do specific actions
	relevant to the accomplishment of
	procedures.

Preface

Before using this information and the product it supports, please read the following general information.

1.This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details.

2.Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

Table of Contents

System Specifications

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Gateway Notebook tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Left View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Keyboard Area (selected models) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 TouchPad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Key Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Windows Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 System Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

System Utilities

BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Gateway NV42 AMD BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

BIOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Using the Flash16 Utility to Update the BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . .35

WinFlash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Remove HDD/BIOS Password Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Machine Disassembly and Replacement	43
Disassembly Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.43
Related Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.43
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.44
Pre-disassembly Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.44
Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	44
External Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	45
External Modules Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	45
Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	46
Removing the Lower Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	47
Removing the ODD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	48
Removing the DIMM Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	50
Removing the WLAN Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	51
Removing the HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	53
Main Unit Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	55
Main Unit Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	55
Removing the Switch Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	56
Removing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	58
Removing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	60
Removing the Upper Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	64

VII

Table of Contents
Removing the Speaker Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. .67
Removing the TouchPad FFC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. .71
Removing the Modem Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. .72
Removing the Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. .74
Removing the USB Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. .76
Removing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. .78
Removing the RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. .80
Removing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. .81
Removing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. .82
LCD Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. .83
LCD Module Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. .83
Removing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. .84
Removing the Camera Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. .86
Removing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. .87
Removing the LCD Brackets and FPC Cable . . . . . . . . . . . . . . . . . . . . . . . . .	. .89
Removing the Power Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. .91
Removing the Microphone Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. .92
Removing the Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. .93
LCD Module Reassembly Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. .95
Replacing the Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. .95
Replacing the Microphone Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. .96
Replacing the Power Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. .97
Replacing the LCD Brackets and FPC Cable . . . . . . . . . . . . . . . . . . . . . . . .	. .98
Replacing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.100
Replacing the Camera Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.101
Replacing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.102
Main Unit Reassembly Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.104
Replacing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.104
Replacing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.105
Replacing the RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.106
Replacing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.107
Replacing the USB Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.108
Replacing the Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.110
Replacing the Modem Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.111
Replacing the TouchPad FFC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.112
Replacing the Speaker Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.113
Replacing the Upper Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.116
Replacing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.119
Replacing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.123
Replacing the Switch Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.124
External Module Reassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.126
Replacing the HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.126
Replacing the WLAN Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.128
Replacing the DIMM Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	130
Replacing the ODD module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	130
Replacing the Lower Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	133
Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	133
Troubleshooting	135

Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135

Power On Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136

No Display Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137

Random Loss of BIOS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139

LCD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139

Built-In Keyboard Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140

VIII

Table of Contents

TouchPad Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140

Internal Speaker Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141

Internal Microphone Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142

HDD Not Operating Correctly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143

USB Failure (Rightside) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144

Power Button Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144

External Mouse Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145

Other Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145

Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146

Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146

POST Code Reference Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147

Chipset POST Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147

Jumper and Connector Locations	151
Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.151
Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.152
Clearing Password Check and BIOS Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . .	.153
Clearing Password Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.153
BIOS Recovery by Crisis Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.154
FRU (Field Replaceable Unit) List	155

Gateway NV42 Exploded Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156

Main Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156

LCD Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157

Gateway NV42 FRU List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158

Screw List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164

Model Definition and Configuration	166
Gateway NV42 Series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.166
Test Compatible Components	169
Windows XP Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.170
Online Support Information	185
Index	187

Table of Contents

Chapter 1

System Specifications

Features

Below is a brief summary of the computer’s many features:

Operating System

•Genuine Windows® 7 Home Premium 64 bit

•Genuine Windows® 7 Home Basic 64 bit

Platform

•AMD Athlon™ 64 X2 dual-core processor TK-42

•AMD Athlon™ 64 single-core processor TF-20

•Chipset: RS780MN, SB710

System Memory

•Dual-Channel DDR2 SDRAM support

•Up to 2 GB of DDR2 667 MHz memory, upgradeable to 4 GB using two soDIMM modules

Display

•14" HD 1366 x 768 pixel resolution, high-brightness (220-nit) Gateway Ultrabright™ TFT LCD, supporting simultaneous multi-window viewing

•16:9 aspect ratio

•8 ms response time

Storage subsystem

•120/160/250/320/500 GB or larger hard disk drive

•Media card reader, supporting:

•Secure Digital™ (SD) Card

•MultiMediaCard (MMC)

•Reduced-Size Multimedia Card (RS-MMC)

•Memory Stick® (MS)

•Memory Stick PRO™ (MS PRO)

Audio

•Optimized 2nd Generation Dolby® Sound Room®9 audio enhancement, featuring Dolby® Headphone, Dolby® Natural Bass, Dolby® Sound Space Expander

•High-definition audio support

•S/PDIF (Sony/Philips Digital Interface)8 support for digital speakers

Chapter 1

•MS-Sound compatible

•Built-in microphone

Dimensions and Weight

•342 x 241 x 39.3 mm

•Weight: ~2.4 kg (including 6-cell Li-Ion cylindrical battery pack)

Communication

•Gateway Video Conference, featuring:

• Integrated high-def webcam with 640 x 480 @ 30 fps resolution image capture1

•WLAN1, 2: Intel® Wireless WiFi Link 5100/5300 (dual-band quad-mode 802.11a/b/g/Draft-N) WiFi CERTIFIED® wireless LAN card

•WPAN1: Bluetooth® 2.0+EDR (Enhanced Data Rate)

•LAN: Gigabit Ethernet, Wake-on-LAN ready

•Modem: 56K ITU V.92 with PTT approval10

Power subsystem

•ACPI 3.0 CPU power management standard: supports Standby and Hibernation power-saving modes

•48.8 W 4400 mAh 6-cell Li-ion battery pack:

•Up to 3-hour battery life

•3-pin 65 W AC adapter

•ENERGY STAR® compliant

Privacy control

•BIOS user, supervisor, HDD passwords

•Kensington lock slot

Special keys and controls

•86-/87-/91-key keyboard

•Gateway EZ Pad™ touchpad pointing device

•9 function keys, four cursor keys, Windows® key, international language support

•Capacitive-touch launch keys: Gateway PowerSave, Gateway MyBackup, touchpad lock, Wi-Fi®, volume up/down/mute

I/O interface

•Media card reader

•Three USB 2.0 ports

•HDMI™ port with HDCP support

•External display (VGA) port

•Headphone/speaker/line-out jack with S/PDIF support

•Microphone-in jack

•Ethernet (RJ-45) port

Chapter 1

•Modem (RJ-11) port

•DC-in jack for AC adapter

Environment

•Temperature:

•Operating: 5 °C to 35 °C (41 °F to 95 °F)

•Non-operating: -20 °C to 65 °C (-4 °F to 149°F)

•Humidity (non-condensing):

•Operating: 20% to 80%

•Non-operating: 20% to 80%

Chapter 1

System Block Diagram

DDRII-SODIMM1						CPU_CLK
+1.8VSUS						CPU_CLK	CLOCK GENERATOR		HOST 200MHz
+1.8VSUS	PG 7,8			AMD S1g1					HOST 200MHz
+SMDDR_VREF	PG 7,8	DDR II 667 MHZ		AMD S1g1		HTREF_CLK
						HTREF_CLK		ICS9LPRS476AKLFT	PCIE 100MHz
			Caspian Processor			NBGFX_CLK		ICS9LPRS476AKLFT	PCIE 100MHz
DDRII-SODIMM2						NBGFX_CLK		SLG8SP628VTR

									USB 48MHz
+1.8VSUS						NBGPP_CLK		RTM880N-795	VCC_CORE
+SMDDR_VREF	PG 7,8		+1.2V	(638 S1g1 socket)					REF 14MHz	CPU CORE
			+2.5V			SBLINK_CLK		PG 3
			+1.8VSUS				+3V
CPU THERMAL			VCC_CORE		PG 4,5,6				+NB_CORE	NB CORE
CPU THERMAL			+SMDDR_VTERM		PG 4,5,6				+NB_CORE	NB CORE
SENSOR										(1.0~1.1V)

+3V

PG 8

HT_LINK(1.0)

+2.5V

Side port

800 MHZ

+2.5V

PG 9

PCIE 0

Giga LAN

RJ45

+1.5V

BCM5784M

+1.5V

LVDS Panel(LED)

RS780MN

+3V_S5

PG 21

+3V

+1.2V

VIN

PG 18

LVDS(1ch)

21mm X 21mm, 528pin BGA

+1.2V

PCIE 3

+1.2V_S5

+3V

CRT

+1.1V_NB

Mini Card (WLAN)

+5V

PG 18

+1.8VSUS

+1.2V

+1.5V

+1.8V

+3V

PG 22

+1.8V

+1.8VSUS

GFX_TX0-3

+3V

+5V

HDMI

PG 19

+NB_CORE

PG 9,10,11,12

SBSRC_CLK

+SMDDR_VTERM

SMDDR

+SMDDR_VREF

A_LINK (X4)

USBP4

Card Reader controller

Card Reader

+3VPCU

SATA - HDD

SATA0

+3V

RTS5159E

PG 23

+3V_S5

+3V

+3VSUS

+5V

PG 24

SB710

USB2.0

USBP8

USB2.0 I/O Ports X1

+3V

3V/5V

SATA - ODD

SATA4

+5VPCU

PG 25

+5VPCU

+5V

PG 24

21mm X 21mm, 528pin BGA

USBP10

BT CONN.

Azalia

+1.2V

+3VSUS

PG 22

Azalia Audio Codec

+1.2V_S5

+1.8V

CX20561-15z

+3V_S5

USBP5

PG 20

+3V

WEBCAM

+3V

PG 13,14,15,16,17

+5V

+3V

VCCRTC

PG 18

MODEM CONN.

USBP0;USBP1

USB2.0 Board

LPC

HP+SPDF

MIC

AMP

(MDC)

+3.3V_SUS PG 24

JACK

G1441

+5V PG 20

PG 20

+5V+3V PG 20

WPCE775

+3V

+3VPCU

PG 26

Speaker

PG 20

SPI

POWER/B

FAN

Keyboard

Flash

Touch

MMB/B

PG 25

ROM

Pad

+3V PG 26

PG 8

PG 25

+3VPCU

PG 26

+5V PG 25

+3VPCU

Chapter 1

Gateway Notebook tour

This section contains information about the external features and functions of the computer.

Front View

Icon	Item	Description

	Memory card reader	Insert a memory card from a digital camera, MP3 player, PDA,
		or cellular telephone into the memory card reader.
		The memory card reader supports Memory Stick®, Memory
		Stick Pro®, Mini Secure Digital®, MultiMediaCard™, RS-
		MultiMediaCard™, Secure Digital™, and xD-Picture Card™
		cards.

	Ventilation fan	Helps cool internal components.
		Warning: Do not work with the notebo ok resting on your lap. If
		the air vents are blocked, the notebook may become hot
		enough to harm your skin.
		Caution: Do not block or insert objects into these slots. If
		these slots are blocked, your notebook may overheat resulting
		in unexpected shutdown or permanent damage to the
		notebook.
		Caution: Provide adequate space around your notebook so
		air vents are not obstructed. Do not use the notebook on a
		bed, sofa, rug, or other similar surface.

Chapter 1

Left View

Icon	Item	Description

	Kensington™ lock	Secure your notebook to an object by connecting a
	slot	Kensington cable lock to this slot.

	Ventilation fan	Helps cool internal components.
		Warning: Do not work with the notebo ok resting on your lap. If
		the air vents are blocked, the notebook may become hot
		enough to harm your skin.
		Caution: Do not block or insert objects into these slots. If
		these slots are blocked, your notebook may overheat resulting
		in unexpected shutdown or permanent damage to the
		notebook.
		Caution: Provide adequate space around your notebook so
		air vents are not obstructed. Do not use the notebook on a
		bed, sofa, rug, or other similar surface.

	Monitor port	Plug an analog VGA monitor or projector into this port.

	Ethernet jack	Plug an Ethernet network cable into this jack. Plug the other
		end of the cable into a cable modem, DSL modem, or an
		Ethernet network jack.

	USB port	Plug USB devices (such as a disk ette drive, flash drive, printer,
		scanner, camera, keyboard, or mouse) into this port.

	Microphone jack	Plug a microphone into this jack.

	Headphone jack	Plug amplified speakers or headphones into this jack. The
		built-in speakers are turned off when speakers or headphones
		are plugged into this jacks.
		• Headphone with SPDIF support

HDMI	HDMI out jack	Plug an HDMI device, such as a high definition television, into
	(optional)	this optional jack.

Chapter 1

Right View

Icon	Item	Description

	DVD drive	Insert CDs or DVDs into this drive.

	USB ports	Plug USB devices (such as a disk ette drive, flash drive, printer,
		scanner, camera, keyboard, or mouse) into these ports.

	Power indicator	Press to turn the power on or off. You can also configure the
		power button for Sleep/Resume mode.

Rear View

Icon	Item	Description

	Battery	Provides power when the notebook is not plugged into AC
		power.

	Modem jack (optional)	Plug a dial-up modem cable into this optional jack.

	Power connector	Plug the AC adapter cable into this connector.

Chapter 1

Bottom View

Battery

lock

latch

Ventilation

slots and

cooling fan

Memory/

Hard drive bay

MicroPCI

bay

Icon	Item	Description

	Battery	Provides power when the notebook is not plugged into AC
		power.

	Battery lock	Slide to unlock the battery.

	Battery latch	Slide to release the battery.

	MicroPCI bay	MicroPCI modules are located in this bay.


	Memory bay	Memory modules are located in this bay.

	Hard drive bay	The hard drive is located in this bay.

	Ventilation slots and	Helps cool internal components.
	cooling fan	Warning: Do not work with the notebo ok resting on your lap. If
		the air vents are blocked, the notebook may become hot
		enough to harm your skin.
		Caution: Do not block or insert objects into these slots. If
		these slots are blocked, your notebook may overheat resulting
		in unexpected shutdown or permanent damage to the
		notebook.
		Caution: Provide adequate space around your notebook so
		air vents are not obstructed. Do not use the notebook on a
		bed, sofa, rug, or other similar surface.

Chapter 1

Keyboard Area (selected models)

Speakers									Capacitive
									Capacitive
									touch keys

Status
Status
indicators
Keyboard

	Power/Battery	Touchpad
	indicators

Icon	Item	Description

	Speakers	Left and right speaker deliver stereo output.
	Status indicators	Inform you when a drive is in use or when a button has been
		pressed that affects how the keyboard is used. See “Status
		Indicators” on page 11.

	Keyboard	Provides all the features of a full-sized, computer keyboard.

	Power indicator	• LED on - Notebook is on.
		• LED blinking - Notebook is in Sleep or Hybrid Sleep mode.
		• LED off - Notebook is off.

	Battery charge	• LED orange - Battery is fully charged.
	indicator	• LED blinking orange - Battery is charging.
		• LED blinking orange - Battery is charging.
		• LED blinking red - Battery charge is very low.
		• LED solid red - Battery is malfunctioning.
		Important: This LED only lights up when your notebook is
		connected to AC power or the battery charge is very low.
	TouchPad	Provides all the functionality of a mouse.

	Capacitive touch keys	Press to access capacitive touch key function.

Chapter 1

LCD Panel

Microphone Webcam




Icon	Item		Description

	Webcam	Use to let others see who they are communicating with when
		making VoIP calls.

	Microphone	Use to talk through when making Voice over Internet Protocol
		(VoIP) calls.

Chapter 1

Status Indicators

The computer has several easy-to-read status indicators. The front panel indicators are visible even when the computer cover is closed.

Icon	Item	Description

	Power indicator	• LED on - Notebook is on.
		• LED blinking - Notebook is in Sleep or Hybrid Sleep mode.
		• LED off - Notebook is off.

	Battery charge	• LED blue - Battery is fully charged.
	indicator	• LED red - Battery is charging.
		• LED red - Battery is charging.
		Important: This LED only lights up when your notebook is
		connected to AC power.

	Hard drive	• LED blinking - The drive is being accessed.
		• LED off - The drive is not being accessed.

	Caps lock	• LED on - Caps lock is turned on.
		• LED off - Caps lock is turned off.

	Num lock	• LED on - Num lock is turned on.
		• LED off - Num lock is turned off.

	Bluetooth	• LED on - Bluetooth communication is turned on.
		• LED off - Bluetooth communication is turned off.

Chapter 1

TouchPad Basics

The following items show you how to use the TouchPad:

Touchpad


Left button		Right button

•Move your finger across the TouchPad to move the cursor.

•Press the left and right buttons located beneath the TouchPad to perform selection and execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the TouchPad is the same as clicking the left button.

Function	Left Button	Right Button	Main TouchPad

Execute	Quickly click twice.		Tap twice (at the same speed
			as double-clicking a mouse
			button).

Select	Click once.		Tap once.

Drag	Click and hold, then use		Tap twice (at the same speed
	finger on the TouchPad to		as double-clicking a mouse
	drag the cursor.		button); rest your finger on
			the TouchPad on the second
			tap and drag the cursor.

Access		Click once.
context menu

NOTE: When using the TouchPad, keep it - and your fingers - dry and clean. The TouchPad is sensitive to finger movement; hence, the lighter the touch, the better the response. Tapping too hard will not increase the TouchPad’s responsiveness.

Chapter 1

Using the Keyboard

Your Gateway NV42 has a close-to-full-sized keyboard and an embedded numeric keypad, separate cursor, lock, function and special keys.

Function

keys/

System

keys

Navigation

keys

FN key Windows key

Application key Arrow keys

Key Types

The keyboard has several different types of keys. Some keys perform specific actions when pressed alone and other actions when pressed in combination with another key.

Icon	Key Type	Description

	Function keys	Press these keys labeled F1 to F12 to perform actions in
		programs. For example, pressing F1 may open help. Each
		program uses different function keys for different purposes.
		See the program documentation to find out more about the
		function key actions.

	System keys	Press these colored keys in combination with the Fn key to
		perform specific actions. See “System Keys” on page 15.

	Navigation keys	Press these keys to move the cursor to the beginning of a line,
		to the end of a line, up the page, down the page, to the
		beginning of a document, or to the end of a document.

	Fn key	Press the Fn key in combination with a colored system key to
		perform a specific action.

	Windows key	Press this key to open the Windows Start menu. This key
		can also be used in combination with other keys to open
		utilities. See “Windows Keys” on page 14.

	Application key	Press this key for quick access to shortcut menus and help
		assistants in Windows.

	Arrow keys	Press these keys to move the cursor up, down, right, or left.

Chapter 1

Windows Keys

The keyboard has two keys that perform Windows-specific functions.

Key	Description

Windows key	Pressed alone, this key has the same effect as clicking on the Windows Start button;
	it launches the Start menu. It can also be used with other keys to provide a variety of
	functions:
	< >: Open or close the Start menu
	< > + <D>: Display the desktop
	< > + <E>: Open Windows Explore
	< > + <F>: Search for a file or folder
	< > + <G>: Cycle through Sidebar gadgets
	< > + <L>: Lock your computer (if you are connected to a network domain), or
	switch users (if you're not connected to a network domain)
	< > + <M>: Minimizes all windows
	< > + <R>: Open the Run dialog box
	< > + <T>: Cycle through programs on the taskbar
	< > + <U>: Open Ease of Access Center
	< > + <X>: Open Windows Mobility Center
	< > + <BREAK>: Display the System Properties dialog box
	< > + <SHIFT+M>: Restore minimized windows to the desktop
	< > + <TAB>: Cycle through programs on the taskbar by using Windows Flip 3-D
	< > + <SPACEBAR>: Bring all gadgets to the front and select Windows Sidebar
	<CTRL> + < > + <F>: Search for computers (if you are on a network)
	<CTRL> + < > + <TAB>: Use the arrow keys to cycle through programs on the
	taskbar by using Windows Flip 3-D
	Note: Depending on your edition of Windows Vista, some shortcuts may not function
	as described.

Chapter 1

System Keys

The computer employs hotkeys or key combinations to access most of the computer’s controls like screen brightness, Bluetooth and WiFi.

To activate hot keys, press and hold the <Fn> key before pressing the other key in the hotkey combination.

Hotkey	Icon		Description

Fn + F1		Turn the capacitive touch key LEDs on or off. For more information, see
		“Using the status indicators” on page 24.

Fn + F3		Enter Sleep mode or Hybrid Sleep mode. Press the power button to leave
		Sleep mode.

Fn + F4		Toggle the notebook display in the following order:
		•	The LCD
		• An external monitor or projector (a monitor or projector must be
			plugged into the monitor port or HDMI port on your notebook)
		• Both displays at the same time

Fn + F6		Turn the optional Bluetooth radio on or off.
		Warning: Radio frequency wireless communication can interfere with
		equipment on commercial aircraft.
		Current aviation regulations require wireless devices to be turned off
		while traveling in an airplane. Bluetooth communication devices are
		examples of devices that provide wireless communication.
		Important: The wireless network switch must be in the ON position for
		this button to work.

Fn + F7		Mute the sound. Press the key combination again to restore the sound.

Fn + F8		Turns the display screen backlight off to save power. Press any key to
		return.

Fn + F9		Play/ Pause—Plays or pauses the CD or DVD.

Fn + F10		Stop—Stops playing the CD or DVD.

Fn + F11		Previous—Skips back one CD track or DVD chapter.

Fn + 12		Next—Skips ahead one CD track or DVD chapter.

Chapter 1

Hardware Specifications and Configurations

Processor

Item

Specification

CPU type

AMD Turion/Sempron

CPU package

Micro-PGA packaging, 638-pin

Core Logic

•

AMD Turion/Sempron CPUs

•

RS780MN

•

SB710

Chipset

• WPCE775 integrated power controller and keyboard controller

• Integrated RS780MN VGA chip.

Features

• Supports the mobile and desktop Athlon 64/Athlon 64FX/

Athlon X2/Sempron/Turion 64 processors, including S1 socket

CPUs.

• Support for DDR2 system memories up to DDR2-667, with a

maximum memory clock speed of 667MHz.

•

Integrated VGA.

• One x4 A-Link Express IIinte rface (PCI Express 1.1 compliant)

for connection to an AMD Southbridge.

• Support PCI bus at 33MHz.

• Supports four SATA ports, complying with the SATA 1.0a

specification

• 5 OHCI and 1 EHCI Host controllers to support 12 USB ports

Processor Specifications

Item

CPU

Cores

Bus

Mfg.

Cache

Package

Acer P/N

Speed

Tech

Size

(MHz)

Athlon

1.6 GHz

65 nm

512 kB

KC.ATF02.200

TF20

Athlon

2.0 GHz

256 kB

KC.ATF02.360

TF36

Athlon

2.2 GHz

256 kB

KC.ATF02.380

TF38

AthlonX2

1.6 GHz

65 nm

1 MB

KC.ATK02.420

TK42

CPU Fan Tru Value Table

CPU Temperature at

Fan Speed (RPM)

SPL Spec (dBA)

Diode (°C)

2700

3000

3300

3800

4000

4800

•Throttling 50%: On= 84°C; OFF=86°C

•OS shut down at 100°C; H/W shut down(PH1) at 110°C

Chapter 1

Graphics

	Item	Specification

	Display support	Dual independent display support
	Colors	16.7 million colors

	External	• 2048 x 1536: 75/60 Hz
	resolution/refresh	• 1920 x 1440: 85/75/60 Hz
	rate	• 1920 x 1440: 85/75/60 Hz
	rate	• 1920 x 1200: 75/60 Hz
		• 1920 x 1200: 75/60 Hz
		• 1920 x 1080: 100/85/75/60 Hz
		• 1680 x 945: 100/85/75/60 Hz
		• 1600 x 1200: 120/100/85/75/60 Hz
		• 1600 x 900: 120/100/85/75/60 Hz
		• 1400 x 1050: 85/75/60 Hz
		• 1366 x 768: 85/75/60 Hz
		• 1280 x 1024: 120/100/85/75/60 Hz
		• 1280 x 960: 85/75/60 Hz
		• 1280 x 768: 85/75/60 Hz
		• 1280 x 720: 100/85/75/60 Hz
		• 1024 x 768: 120/100/85/75/60 Hz
		• 800 x 600: 120/100/85/72/60 Hz

Chapter 1

System Memory

Item

Specification

Memory controller

Built in

Memory size

N/A

DIMM socket number

Supports memory size per socket

2 GB

Supports maximum memory size

4 GB

Supports DIMM type

DDR II 800/677Mhz SDRAM memory interface design

Supports DIMM Speed

800/677Mhz SDRAM

System Storage

Item

Specification

HDD

• 9.5mm height, 2.5" HDD

• Easily removable with no more than four screws

•

SATA bus

•

160-500GB

•

5400 rpm

•

SATA connector BTO

Hard Disk Drive Interface

Item

Hard Disk Specification

Vendor &

Seagate

Hitachi

Model Name

ST9160310AS

ST9250315AS

ST9320320AS

ST9500325AS

HTS54

HTS545025B9

3216L9A300

A300

Capacity (GB)

160

250

320

500

160

250

Bytes per

512

sector

Data heads

Drive Format

Disks

Spindle speed

5400

(RPM)

Performance Specifications

Buffer size

8 MB

8MB

8 MB

8MB

Interface

SATA

Fast data

830

1175

830

1175

845

875

transfer rate

(Mbits/sec,

max)

Media data

300

transfer rate

(Mbytes/sec

max)

DC Power Requirements

Voltage

5V ±5%

tolerance

Item

Hard Disk Specification

Vendor &

Hitachi

Toshiba

Model Name

HTS545032B9

HTS545050B9

MK1655GSX

MK2555GSX

MK3255GSX

MK5055GSX

A300

Capacity (GB)

320

500

160

250

320

500

Bytes per

512

sector

Chapter 1

Item			Hard Disk Specification

Data heads	2	4	2	2	4	4

Drive Format

Disks	1	2	1	1	2	2

Spindle speed	5400	5400	5400	5400	5400	5400
(RPM)
Performance Specifications

Buffer size	8 MB	8 MB	8MB	8 MB	8 MB	8MB

Interface	SATA	SATA	SATA	SATA	SATA	SATA

Fast data	875	875	363 ~ 952	363 ~ 952	363 ~ 952	363 ~ 952
transfer rate			typical	typical	typical	typical
(Mbits/sec,
max)

Media data	300	300	300	300	300	300
transfer rate
(Mbytes/sec
max)

DC Power Requirements

Voltage	5V ±5%	5V ±5%	5V ±5%	5V ±5%	5V ±5%	5V ±5%
tolerance

Item		Hard Disk Specification

Vendor & Model Name	Western Digital	Western Digital	Western Digital	Western Digital
	WD1600BEVT-22ZCTO	WD2500BEVT-22ZCT0	WD3200BEVT-22ZCT0	WD5000BEVT-22ZAT0
Capacity (GB)	160	250	320	500

Bytes per sector	512	512	512	512

Data heads	2	4	3	4

Drive Format

Disks	1	2	2	2

Spindle speed (RPM)	5400	5400	5400	5400

Performance Specifications

Buffer size	8 MB	8 MB	8MB	8 MB

Interface	SATA	SATA	SATA	SATA

Fast data transfer rate	N/A	N/A	N/A	N/A
(Mbits/sec, max)
Media data transfer	300	300	300	300
rate
(Mbytes/sec max)

DC Power Requirements

Voltage tolerance	5V ±5%	5V ±5%	5V ±5%	5V ±5%

Chapter 1

Optical Disk Drive

Item		Specification

Type	8X DVD-Super Multi double-layer drive
Performance
Specification

Transfer rate (MB/	10.8
sec)

Buffer Memory	2MB

Read/write speeds	·Read: 24X CD-ROM, 24X CD-R, 24X CD-RW, 8X DVD-ROM, 8X DVD-R, 8X
	DVD+R, 6X DVD-ROM DL (double-layer), 6X DVD-R DL (double-layer), 6X
	DVD+R DL (double-layer), 6X DVD-RW, 6X DVD+RW, 5X DVD-RAM
	·Write: 24X CD-R, 16X CD-RW, 8X DVD-R, 8X DVD+R, 4X DVD-R DL (double-
	layer), 4X DVD+R DL (double-layer), 6X DVD-RW, 8X DVD+RW, 5X DVD-RAM

Interface	SATA

Loading mechanism	Drawer-Type

Power Requirement

Input Voltage	DC 5 V +/- 5%

BIOS

Item		Specification

BIOS vendor		Phoenix

BIOS Version		2301

BIOS ROM type		Flash

BIOS ROM size		16 MB

Chapter 1

+ 170 hidden pages