Gateway nv59c Service Manual

Gateway NV59C Series

Service Guide

Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw

PRINTED IN TAIWAN

Revision History

Please refer to the table below for the updates made on Gateway NV59C service guides.

Date	Chapter	Updates

II

Copyright

Copyright © 2010 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.

Disclaimer

The information in this guide is subject to change without notice.

Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.

Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation.

Other brand and product names are trademarks and/or registered trademarks of their respective holders.

III

Conventions

The following conventions are used in this manual:

SCREEN MESSAGES	Denotes actual messages that appear
	on screen.
NOTE	Gives bits and pieces of additional
	information related to the current
	topic.
WARNING	Alerts you to any damage that might
	result from doing or not doing specific
	actions.
CAUTION	Gives precautionary measures to
	avoid possible hardware or software
	problems.
IMPORTANT	Reminds you to do specific actions
	relevant to the accomplishment of
	procedures.

NOTE: This symbol where placed in the Service Guide designates a component that should be recycled according to the local regulations.

IV

Preface

Before using this information and the product it supports, please read the following general information.

1.This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details.

2.Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

V

VI

		Table of Contents
System Specifications		1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Your Acer Notebook tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Closed Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Left View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 TouchPad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Lock Keys and embedded numeric keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Windows Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Hot Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

System Utilities

23

BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Gateway NV59C BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

BIOS Flash Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

DOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

WinFlash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Remove HDD/BIOS Password Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Machine Disassembly and Replacement	41
Disassembly Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.41
Pre-disassembly Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.42
Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	43
External Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	44
External Modules Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	44
Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	45
Removing the SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	46
Removing the SD Dummy Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	47
Removing the Optical Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	48
Removing the HDD/WLAN/DIMM Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	50
Removing the 3G Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	51
Removing the DIMM Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	53
Removing the WLAN Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	54
Removing the Hard Disk Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	56
Main Unit Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	58
Main Unit Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	58
Removing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	60
Removing the Upper Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	62
Removing the Left Speaker Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	66
Removing the Right Speaker Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	67
Removing the Power Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	69
Removing the TouchPad Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	70

VII

Table of Contents

Removing the Card Reader Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Removing the USB Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Removing the Bluetooth Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Removing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Removing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Removing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

LCD Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

LCD Module Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

Removing the LCD Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

Removing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88

Removing the Camera Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

Removing the Inverter Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90

Removing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Removing the LCD Brackets and FPC Cable . . . . . . . . . . . . . . . . . . . . . . . . . . .94

Removing the Microphone Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

Removing the Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98

LCD Module Reassembly Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100

Replacing the Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100

Replacing the Microphone Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102

Replacing the LCD Brackets and FPC Cable . . . . . . . . . . . . . . . . . . . . . . . . . .103

Replacing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105

Replacing the Inverter Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

Replacing the Camera Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

Replacing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108

Replacing the LCD Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109

Main Module Reassembly Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

Replacing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

Replacing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

Replacing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Replacing the Bluetooth Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

Replacing the USB Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118

Replacing the Card Reader Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

Replacing the TouchPad Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120

Replacing the Power Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122

Replacing the Right Speaker Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

Replacing the Left Speaker Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124

Replacing the Upper Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125

Replacing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128

Replacing the Hard Disk Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129

Replacing the WLAN Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130

Replacing the DIMM Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131

Replacing the 3G Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132

Replacing the HDD/WLAN/DIMM Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134

Replacing the ODD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135

Replacing the SD Dummy Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136

Replacing the SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137

Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138

Troubleshooting

139

Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139

Power On Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140

No Display Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141

Random Loss of BIOS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142

LCD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143

Built-In Keyboard Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143

VIII

Table of Contents

TouchPad Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144

Internal Speaker Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144

HDD Not Operating Correctly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146

ODD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147

Wireless Function Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150

Thermal Unit Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150

External Mouse Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151

Other Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151

Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152

Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152

Post Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153

Jumper and Connector Locations	159
Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.159
Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.160
USB/B Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.161
Power Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.161
3G/B Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.162
CR/B Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.162
Clearing Password Check and BIOS Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . .	.163
Clearing Password Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.163
Clear CMOS Jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.163
BIOS Recovery by Crisis Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.164
FRU (Field Replaceable Unit) List	165

EasyNote Exploded Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .166

Main Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .166

Upper Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167

LCD Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168

FRU List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169

Screw List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .176

Model Definition and Configuration	178
Gateway NV59C . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.179
Test Compatible Components	193
Microsoft® Windows® 7 Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.194
Online Support Information	207
Index	209

IX

Table of Contents

X

Chapter 1

System Specifications

Features

Below is a brief summary of the computer’s many features:

NOTE: Items denoted with an (*) are only available for selected models.

Operating System

•Genuine Windows® 7 Home Premium 64-bit*

•Genuine Windows® 7 Home Basic 64-bit*

Platform

•Intel® Core i5-430M/i5-520M/i5-540M processor (3 MB L3 cache, 2.26/2.40/2.53 GHz with Turbo Boost up to 2.53/2.93/3.06 GHz, 1066 MHz FSB, 35 W), supporting Intel® 64 architecture, Intel® Smart Cache*

•Intel® Core i3-330M/i3-350M processor (3 MB L3 cache, 2.13/2.26 GHz, 1066 MHz FSB, 35 W), supporting Intel® 64 architecture, Intel® Smart Cache*

•Mobile Intel® HM55 Express Chipset

System Memory

•Dual-channel DDR3 SDRAM support:

• Up to 4 GB of DDR3 1066 MHz memory, upgradeable to 8 GB using two soDIMM modules

Display

•15.6" HD 1366 x 768 pixel resolution, high-brightness (220-nit) Gateway Ultrabright™ TFT LCD, supporting simultaneous multi-window viewing

•16:9 aspect ratio

•8 ms response time

Graphics

•ATI Mobility Radeon™ HD 5470 with up to 3579 MB of HyperMemory™ (512 MB of dedicated DDR3 VRAM, up to 3067 MB of shared system memory), supporting Unified Video Decoder (UVD), OpenEXR High Dynamic-Range (HDR) technology, Shader Model 5.0, Microsoft® DirectX® 11, OpenGL® 3.1, OpenCL™ 1.1*

•NVIDIA® GeForce® 320M6 with up to 4091 MB of TurboCache™ (1024 MB of dedicated DDR3 VRAM, up to 3067 MB of shared system memory), supporting NVIDIA® CUDA™, PhysX™, PureVideo® HD technology, OpenEXR High Dynamic-Range (HDR) technology, Shader Model 4.0, Microsoft® DirectX® 10.1*

•Intel® HD Graphics with 128 MB of dedicated system memory, supporting Microsoft® DirectX® 10*

•Dual independent display support

•16.7 million colors

Chapter 1

1

•External resolution / refresh rate:

•VGA port up to 2560 x 1600: 60 Hz

•VGA port up to 2048 x 1536: 85 Hz

•HDMI™ port up to 1920 x 1080: 60 Hz

•MPEG-2/DVD decoding

•WMV9 (VC-1) and H.264 (AVC) decoding

•Microsoft® DirectX Video Acceleration (DXVA) application interface (API)

•HDMI™ (High-Definition Multimedia Interface) with HDCP (High-bandwidth Digital Content Protection) support

Storage subsystem

•160/250/320/500/640 GB hard disk drive

•Multi-in-1 card reader, supporting:

•Secure Digital™ (SD) Card, MultiMediaCard (MMC), Memory Stick™ (MS), Memory Stick PRO™ (MS PRO), xD-Picture Card™ (xD)

Audio

•Two built-in stereo speakers

•High-definition audio support

•Built-in microphone

•MS-Sound compatible

Optical Media Drive

•4X Blu-ray Disc™/DVD-Super Multi double-layer drive*:

•Read: 24X CD-ROM, 24X CD-R, 24X CD-RW, 8X DVD-ROM, 8X DVD-R, 8X DVD+R, 8X DVD-ROM DL, 6X DVD-R DL, 6X DVD+R DL, 8X DVD-RW, 8X DVD+RW, 5X DVD-RAM, 4X BD-ROM, 4X BD-R, 2X BD-RE, 4X BD-ROM DL, 4X BD-R DL, 2X BD-RE DL

•Write: 24X CD-R, 16X CD-RW, 8X DVD-R, 8X DVD+R, 6X DVD-RW, 6X DVD+RW, 5X DVDRAM, 4X DVD+R DL, 4X DVD-R DL

•8X DVD-Super Multi double-layer drive*:

•Read: 24X CD-ROM, 24X CD-R, 24X CD-RW, 8X DVD-ROM, 8X DVD-R, 8X DVD+R, 6X DVD-ROM DL, 6X DVD-R DL, 6X DVD+R DL, 6X DVD-RW, 6X DVD+RW, 5X DVD-RAMo

•Write: 24X CD-R, 16X CD-RW, 8X DVD-R, 8X DVD+R, 4X DVD-R DL, 4X DVD+R DL, 6X DVD-RW, 8X DVD+RW, 5X DVD-RAM

Dimensions and Weight

•381 (W) x 253 (D) x 26/34.14 (H) mm (14.99 x 9.96 x 1.02/1.46 inches)

•2.6 kg (5.72 lbs.)13 with 6-cell battery

Communication

•Video conferencing solution, featuring:

•High-def webcam with 1280 x 1024 resolution

•Microphone

•WLAN:

2

Chapter 1

•802.11b/g/n Wi-Fi CERTIFIED™

•802.11b/g Wi-Fi CERTIFIED™

•WPAN1: Bluetooth® 2.1

•LAN: Gigabit Ethernet, Wake-on-LAN ready

Privacy control

•BIOS user, supervisor, HDD passwords

•Kensington lock slot

Power subsystem

•ACPI 3.0 CPU power management standard: supports Standby and Hibernation power-saving modes

•3-pin 90 W AC adapter6:

•133 (W) x 59 (D) x 31 (H) mm (5.23 x 2.32 x 1.22 inches)

•390 g (0.86 lbs.) with 180 cm DC cable

•3-pin 65 W AC adapter9:

•108 (W) x 46 (D) x 29.5 (H) mm (4.25 x 1.81 x 1.16 inches)

•225 g (0.49 lbs.) with 180 cm DC cable

•4400 mAh 6-cell Li-ion standard battery pack

•Estimated battery life: Up to 4 hours, 30 minutes with integrated graphics; up to 3 hours, 20 minutes14 with discrete graphics.

•ENERGY STAR®

Special keys and controls

•99-/100-/103-key keyboard

•Multi-gesture touchpad, supporting two-finger scroll, pinch, rotate, flip

•Nine function keys, four cursor keys, Windows® key, international language support

I/O interface

•Multi-in-1 card reader

•Three USB 2.0 ports

•HDMI™ port with HDCP support

•External display (VGA) port

•Headphone/speaker/line-out jacks

•Microphone-in jack

•Ethernet (RJ-45) port

•DC-in jack for AC adapter

Software

•Gateway Identity Card

•Gateway InfoCentre

•Gateway MyBackup Solution

Chapter 1

3

•Gateway Power Management

•Gateway Recovery Management

•Gateway Registration

•Gateway Social Networking Application

•Gateway Updater

•Adobe® Flash® Player 10

•Adobe® Reader® 9.1

•Cyberlink® PowerDVD™

•eBay® shortcut 2009 (Canada, France, Germany, Italy, Mexico, Spain, UK, US only)

•Google Toolbar™

•Microsoft® Office Personal 2007 (Service Pack 2) (Japan only, subject to customer request)

•Microsoft® Office Trial (Service Pack 2)

•Microsoft® Silverlight™

•Microsoft® Works SE 9 (Brazil, Canada, France, Germany, Poland, Russia, UK and US only)

•Microsoft® Works 9

•Netflix shortcut (US only)

•Nero® 9 Essentials Gateway Edition

•Norton Internet Security™ 2010 Gateway Edition

•Norton™ Online Backup

•WildTangent® Gateway Edition (except China, Japan, Hong Hong, Korea)

•Windows Live™ Essentials - Wave 3.2 (Mail, Photo Gallery, Live™ Messenger, Movie Maker, Writer)

Optional Items

•Bluetooth® 2.1 module

•1 GB / 2 GB / 4 GB DDR3 1333 MHz soDIMM module

•4400 mAh 6-cell Li-ion battery pack

•3-pin 90 W AC adapter

•3-pin 65 W AC adapter

Environment

•Temperature:

•Operating: 5 °C to 35 °C

•Non-operating: -20 °C to 65 °C

•Humidity (non-condensing):

•Operating: 20% to 80%

•Non-operating: 20% to 80%

4

Chapter 1

System Block Diagram

Chapter 1

5

Your Acer Notebook tour

Front View

1

2

3

11											4
										5
												6

10											7

	9	8
No.	Icon	Item	Description
1		Webcam	Web camera for video communication
			(for selected models).
2		Microphone	Internal microphone for recording sound.
3		Display screen	Also called Liquid-Crystal Display (LCD),
			displays computer output.
4		HDD	Indicates when the hard disk drive is active.
		Communication	Indicates the computer’s wireless connectivity
		indicator	device status.

6

Chapter 1

No.	Icon	Item	Description
5		Power button	Turns the computer on and off.
6		Keyboard	For entering data into your computer.
7		Palmrest	Comfortable support area for your hands when
			you use the computer.
8		Click buttons (left	The left and right buttons function like the left
		and right)	and right mouse buttons.
9		Power1	Indicates the computer’s power status.
		Battery1	Indicates the computer’s battery status.
			1. Charging: The light shows amber when the
			battery is charging.
			2. Fully charged: The light shows blue when in
			AC mode.
10		TouchPad	Touch-sensitive pointing device which functions
			like a computer mouse.
11		Speakers	Left and right speakers deliver stereo audio
			output.

NOTE: 1 The front panel indicators are visible even when the computer cover is closed.

Closed Front View

			1
No.	Icon	Item	Description
1		Multi-in-1 card	Accepts Secure Digital (SD), MultiMediaCard
		reader	(MMC), Memory Stick (MS), Memory Stick
			PRO (MS PRO), xDPicture Card (xD).
			NOTE: Push to remove/install the card.
			Only one card can operate at any
			given time.

Chapter 1

7

Left View

1

2

3

4

5

6

7

No.

Icon

Item

Description

1

DC-in jack

Connects to an AC adapter

2

Ventilation slots

Enable the computer to stay cool, even after

prolonged use.

3

External display

Connects to a display device

(VGA) port

(e.g. external monitor, LCD projector).

4

Ethernet (RJ-45)

Connects to an Ethernet 10/100-based

port

network.

5

HDMI

Connect to HDMI devices

6

USB 2.0 ports

Connect to USB 2.0 devices (e.g. USB mouse,

USB camera).

7

Microphone-in

Accepts input from external microphones.

jack

Headphones/

Connects to audio line-out devices

speaker/line-out

(e.g. speakers, headphones).

jack

8

Chapter 1

Right View

		1	2		3	4	5	6
No.	Item	Description
1		USB 2.0 ports		Connect to USB 2.0 devices (e.g. USB mouse, USB
				camera).
2		Optical drive		Internal optical drive; accepts CDs or DVDs.
3		Optical disk access		Lights up when the optical drive is active.
		indicator
4		Optical drive eject button		Ejects the optical disk from the drive.
5		Emergency eject hole		Ejects the optical drive tray when the computer is turned
				off.
				Note: Insert a paper clip into the emergency eject hole to
				eject the optical drive tray when the computer is off.
6		Kensington lock slot		Connects to a Kensington-compatible computer security
				lock.
				Note: Wrap the computer security lock cable around an
				immovable object such as a table or handle of a locked
				drawer. Insert the lock into the notch and turn the key to
				secure the lock. Some keyless models are also available.

Bottom View

1

2					6
					5

3				4

Chapter 1

9

No.	Icon	Item	Description
1		Battery bay	Houses the computer's battery pack.
2		Battery release	Releases the battery for removal.
		latch
3		Hard disk bay	Houses the computer's hard disk (secured
			with screws).
4		Memory	Houses the computer's main memory.
		compartment
5		Battery lock	Locks the battery in position.
6		Ventilation slots	Enable the computer to stay cool, even after
		and cooling fan	prolonged use.
			Note: Do not cover or obstruct the fan opening.

Indicators

The computer has several easy-to-read status indicators. The front panel indicators are visible even when the computer cover is closed.

Icon			Function	Description
			Power	Indicates the computer's power status.
			Battery	Indicates the computer's battery status.
				NOTE: 1. Charging: The light shows amber when
				the battery is charging. 2. Fully charged: The light
				shows green when in AC mode.
			HDD	Indicates when the hard disk drive is active.
			Communication indicator	Indicates the computer’s wireless connectivity
				device status.

10

Chapter 1

TouchPad Basics

The following items show you how to use the TouchPad:

•Move your finger across the TouchPad (1) to move the cursor.

•Press the left (2) and right (3) buttons located beneath the TouchPad to perform selection and execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the TouchPad is the same as clicking the left button.

Function	Left Button (2)	Right Button (3)	Main TouchPad (1)
Execute	Quickly click twice.		Tap twice (at the same speed
			as double-clicking a mouse
			button).
Select	Click once.		Tap once.
Drag	Click and hold, then use		Tap twice (at the same speed
	finger on the TouchPad to		as double-clicking a mouse
	drag the cursor.		button); rest your finger on
			the TouchPad on the second
			tap and drag the cursor.
Access		Click once.
context menu

NOTE: When using the TouchPad, keep it - and your fingers - dry and clean. The TouchPad is sensitive to finger movement; hence, the lighter the touch, the better the response. Tapping too hard will not increase the TouchPad’s responsiveness.

Chapter 1

11

Using the Keyboard

The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function and special keys.

Lock Keys and embedded numeric keypad

The keyboard has two lock keys which you can toggle on and off.

Lock key	Description
Caps Lock	When Caps Lock is on, all alphabetic characters typed are in uppercase.
Num Lock	When Num Lock is on, the embedded keypad is in numeric mode.

12

Chapter 1

Windows Keys

The keyboard has two keys that perform Windows-specific functions.

			Key	Description
			Windows key	Pressed alone, this key has the same effect as clicking on the Windows Start button;
				it launches the Start menu. It can also be used with other keys to provide a variety of
				functions:
				< >: Open or close the Start menu
				< > + <D>: Display the desktop
				< > + <E>: Open Windows Explore
				< > + <F>: Search for a file or folder
				< > + <G>: Cycle through Sidebar gadgets
				< > + <L>: Lock your computer (if you are connected to a network domain), or
				switch users (if you're not connected to a network domain)
				< > + <M>: Minimizes all windows
				< > + <R>: Open the Run dialog box
				< > + <T>: Cycle through programs on the taskbar
				< > + <U>: Open Ease of Access Center
				< > + <X>: Open Windows Mobility Center
				< > + <BREAK>: Display the System Properties dialog box
				< > + <SHIFT+M>: Restore minimized windows to the desktop
				< > + <TAB>: Cycle through programs on the taskbar by using Windows Flip 3-D
				< > + <SPACEBAR>: Bring all gadgets to the front and select Windows Sidebar
				<CTRL> + < > + <F>: Search for computers (if you are on a network)
				<CTRL> + < > + <TAB>: Use the arrow keys to cycle through programs on the
				taskbar by using Windows Flip 3-D
				Note: Depending on your edition of Windows 7, some shortcuts may not function as
				described.
			Application	This key has the same effect as clicking the right mouse button; it opens the
			key	application's context menu.

Chapter 1

13

Hot Keys

The computer employs hotkeys or key combinations to access most of the computer’s controls like screen brightness, volume output and the BIOS utility.

To activate hot keys, press and hold the <Fn> key before pressing the other key in the hotkey combination.

Hotkey	Icon	Function	Description
<Fn> + <F2>		Communication Device	Toggles WiFi, 3G and Bluetooth on and off using
		On/Off	a pop-up window.
<Fn> + <F3>		Sleep	Puts the computer in Sleep mode.
<Fn> + <F4>		Display toggle	Switches display output between the display
			screen, external monitor (if connected) and
			both.
<Fn> + <F5>		Display Blank	Turns off the LCD back light
<Fn> + <F6>		Touchpad toggle	Turns the touchpad on and off.
<Fn> + <F7>		Play/Pause	Toggles media between play and pause.
<Fn> + <F8>		Stop	Stops media playback.
<Fn> + <F9>		Skip Back	Skips media backward.
<Fn> + <F10>		Skip Forward	Skips media forward.
<Fn> + <F11>		Brightness Down	Decreases the screen brightness.
<Fn> + <F12>		Brightness Up	Increases the screen brightness.
		Speaker toggle	Turns the speakers on and off.
		Volume down	Decreases the sound volume.
		Volume up	Increases the sound volume.

14

Chapter 1

Hotkey	Icon	Function	Description
		Social Networking	Opens Facebook Login screen.
<Fn> + <Pg Up>		Page Up	Scrolls the page up.
<Fn> + <Pg Dn>		Page Down	Scrolls the page down.
<Fn> + <Home>		Home	Scrolls to the top of the page.
<Fn> + <End>		End	Scrolls to the bottom of the page.

Chapter 1

15

Hardware Specifications and Configurations

Processor

Item								Specification
CPU				• Intel Calpella (Discrete/UMA: Arrandale with Gfx)
				• Intel PCH: HM55 (4MB SPI ROM)
Type				Intel Mobile Memron uPGA
CPU Package				Micro uPGA-478 Package
Power				65 Watts
On-die Cache				4MB L2 cache
Front Side Bus				667/800/1066MHz
Processor Specifications
Item		CPU		Cores		Bus	Cache	Package		Core	Acer P/N
		Speed				Speed	Size			Voltage
Ci3330M		2.13		2		330 M	3 MB	PGA988		35W	KC.33001.DMP
Ci5430M		2.26		2		430 M	3 MB	PGA988		35W	KC.43001.DMP
Ci5520M		2.24		2		520 M	3 MB	PGA988P		35W	KC.52001.DMP

CPU Fan True Value Table (Tj = 90)

CPU Temp (°C)		CPU Temp (°C)	Fan Speed (rpm)	SPL Spec (dBA)
Core 0		Core 1
45	57		2300	28
52	64		3000	31
59	70		3100	34
65	78		3500	37
72	85		3900	40

•Throttling 50%: On=85°C, Off=72°C

•OS Shutdown: 104°C

•H/W Shutdown: 92°C

CPU Fan True Value Table (Tj = 105)

	CPU Temp (°C)	CPU Temp (°C)	Fan Speed (rpm)	SPL Spec (dBA)
	Core 0	Core 1
	45	60	2300	28
	55	70	3000	31
	65	80	3100	34
	75	90	3500	37
	85	100	3900	40

•Throttling 50%: On=100°C, Off=85°C

•OS Shutdown: 104°C

•H/W Shutdown: 92°C

BIOS

Item	Specification
BIOS vendor	Insyde BIOS
BIOS ROM type	Flash

16

Chapter 1

Item			Specification
Features	•	Flash ROM 4MB
	•	Support ISIPP
	•	Support Acer UI
	• Support multi-boot
	• Suspend to RAM (S3)/Disk (S4)
	• Various hot-keys for system control
	• Support SMBIOS 2.3, PCI2.2.
	• Refer to Acer BIOS specification.
	• DMI utility for BIOS serial number configurable/asset tag
	•	Support PXE
	•	Support Y2K solution
	•	Support WinFlash
	• Wake on LAN from S3
	• Wake on LAN form S4 in AC mode
	•	System information
System Memory
Item			Specification
Memory size	8GB maximum
DIMM socket number	2
Supports memory size per socket	4GB
Supports DIMM type	204-pin +1.5V DDRIII
Supports DIMM Speed	800/1066 MHz
Supports DIMM voltage	1.5V
Memory Combinations
Slot 1		Slot 2		Total Memory
0MB	1024MB			1024MB
0MB	2048MB			2048MB
0MB	4096MB			4096MB
1024MB	0MB			1024MB
1024MB	1024MB			2048MB
1024MB	2048MB			3072MB
2048MB	0MB			2048MB
2048MB	1024MB			3072MB
2048MB	2048MB			4096MB
2048MB	4096MB			6144MB
4096MB	4096MB			8192MB

NOTE: Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. In the above table, the configuration of slot 1 and slot 2 could be reversed.

LAN Interface

		Item	Specification
		LAN Chipset	Atheros AR8132L
		LAN connector type	RJ-45
		LAN connector location	Left side
Chapter 1			17

Item				Specification
Feature		Support for 10/100/1000
Onboard LAN
	Item			Specification
Manufacturer			Broadcom 57780KMLG for GIGA LAN
			•	Integrated 10/100/10000BASE-T transceiver
			• Automatic MDI crossover function
			•	PCIe V1.1 compliant
			•	10/100/10000BASE-T full -duplex/half -duplex MAC
			• Receive side scaling (RSS) for multicore processors
			• Complies with IEEE 802.3, 802.3u, 802.3ab, and
				802.1p
			• Wake on LAN (WOL) support meeting the ACPI
				requirements
			• Statistics for SNMP MIB II, Ethernet-like MIB, and
				Ethernet MIB (IEEE 802.3z, Clause 30)
			• Self-boot feature, utilizing smaller EEPROM size with
				ability to use on-chip memory
			•	Supports iSCSI boott
			• PCI Express CLKREQ support
			• Integrated switching regulator for improved power
				consumption
			• IPv4 and IPv6 large send offload and checksum
				offload(LSO/TCO)

18

Chapter 1

Hard Disk Drive Interface

Item		Specification
Vendor & Model	Seagate	HGST		Toshiba	Western Digital
Name
Capacity (MB)	160, 250, 320,	160, 250,		160, 250,	160, 250, 320,
	500	320, 500		320, 500	500, 640
Bytes per sector			512
Data heads			2-4
Drive Format
Disks			1-2
Spindle speed			5400
(RPM)
Performance Specifications
Buffer size			8 MB
Interface			SATA
DC Power Requirements
Voltage	5V ±5%	5V ±5%		5V ±5%	5V ±5%
tolerance

Chapter 1

19

Super-Multi Drive Module

	Item				Specification
Vendor & model		HLDS GT20N				Sony AD7580S
name
Performance		With CD Diskette		With DVD Diskette		With CD Diskette	With DVD Diskette
Specification
Transfer rate (MB/		Sustained:		Sustained:		Sustained:	Sustained:
sec)		3,600 KB/s (24x)		11.08 Mbytes/s		1,571 (typical)	10,993 (typical)
		max.		(8x) max.
Buffer Memory		2 MB
Interface		SATA
Applicable disc		DVD-ROM:				DVD Read:
formats		4.7GB	(Single Layer)			DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-
		8.5GB	(Dual Layer)			18), DVD-Video, DVD-Audio, SACD (Hybrid),
		DVD-R:				UDF DVD, DVD-R, DVD-R DL, DVD-R 3.95
		3.95GB (Ver. 1.0: read only)				GB, DVD-R Authoring, DVD-R Multi-Border,
						DVD-RW, DVD+R, DVD+R DL, DVD+R
		4.7GB (Ver. 2.0 for Authoring: read only)
						Multi-Session, DVD+RW, DVD-RAM V1.0,
		4.7GB (Ver. 2.1 for General: read & write)
						DVDRAM
		(DL) 8.5GB (Ver. 3.0)				V2.0 & 2.1 &2.2.
		DVD-RW:
		4.7GB (Ver. 1.2/ Rev 1.0, 2.0, 3.0)				CD Read:
		DVD-RAM: 1.46GB/side, 4.7GB/side
						CD-DA, CD-ROM Mode-1, CD-ROM/XA
		(Ver. 2.2)
						Mode-2 Form-1 and Mode-2 Form-2, CD-i,
		DVD+R: 4.7GB (Ver. 1.3)
						CD-i
		(DL) 8.5GB (Ver. 1.1)
						Bridge, Video-CD (MPEG-1), Karaoke CD,
		DVD+RW:				Photo-CD, Enhanced CD, CD Plus, CD
		4.7GB (Vol.1 Ver.1.3)				Extra, itrax
						CD, CD-Text, UDF CD, CD-R, and CD-RW
		CD-ROM Mode-1 data disc
		CD-ROM Mode-2 data disc				DVD Write:
		CD-ROM XA, CD-I, Photo-CD Multi-				DVD Data & Video
		Session, Video CD
		CD-Audio Disc				CD Read:
		Mixed mode CD-ROM disc (data and				CD-DA, CD-ROM Mode-1, CD-ROM/XA
		audio)				Mode-2 Form-1 and Mode-2 Form-2, CD-i,
		CD-Extra				Video-
		CD-Text				CD, CD-Text
		CD-R (Conforming to “Orange Book Part
		2”: read & write)
		CD-RW (Conforming to “Orange Book
		Part 3”: read & write)
Loading mechanism		Drawer (Solenoid Open)
		Tact SW (Open)
		Emergency Release (draw open hole)
Power Requirement
Input Voltage					DC 5 V +/- 5%
	Audio Interface
	Item				Specification
	Chipset		Realtek ALC272-X

20

Chapter 1