Gateway nv59c Service Manual

Gateway NV59C Series

Service Guide

Service guide files and updates are available

on the ACER/CSD web; for more information,

please refer to http://csd.acer.com.tw

PRINTED IN TAIWAN

Revision History

Please refer to the table below for the updates made on Gateway NV59C service guides.

Date Chapter Updates

Copyright © 2010 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.

Disclaimer

The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the

contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.

Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders.

III

Conventions

The following conventions are used in this manual:

SCREEN MESSAGES Denotes actual messages that appear

on screen.

NOTE Gives bits and pieces of additional

information related to the current topic.

WARNING Alerts you to any damage that might

result from doing or not doing specific actions.

CAUTION Gives precautionary measures to

avoid possible hardware or software problems.

IMPORTANT Reminds you to do specific actions

relevant to the accomplishment of procedures.

NOTE: This symbol where placed in the Service Guide designates a component that should be recycled according to the local regulations.

Preface

Before using this information and the product it supports, please read the following general information.

1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details.

2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

Table of Contents

System Specifications 1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Your Acer Notebook tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Closed Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Left View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

TouchPad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Lock Keys and embedded numeric keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Windows Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Hot Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

System Utilities 23

BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Gateway NV59C BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

BIOS Flash Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

DOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

WinFlash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Remove HDD/BIOS Password Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Machine Disassembly and Replacement 41

Disassembly Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Pre-disassembly Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

External Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

External Modules Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Removing the SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Removing the SD Dummy Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Removing the Optical Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Removing the HDD/WLAN/DIMM Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Removing the 3G Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Removing the DIMM Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Removing the WLAN Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Removing the Hard Disk Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

Main Unit Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Main Unit Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Removing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Removing the Upper Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Removing the Left Speaker Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Removing the Right Speaker Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Removing the Power Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Removing the TouchPad Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

VII

Table of Contents

Removing the Card Reader Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Removing the USB Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Removing the Bluetooth Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Removing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Removing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Removing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

LCD Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

LCD Module Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

Removing the LCD Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

Removing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88

Removing the Camera Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

Removing the Inverter Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90

Removing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Removing the LCD Brackets and FPC Cable . . . . . . . . . . . . . . . . . . . . . . . . . . .94

Removing the Microphone Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

Removing the Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98

LCD Module Reassembly Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100

Replacing the Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100

Replacing the Microphone Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102

Replacing the LCD Brackets and FPC Cable . . . . . . . . . . . . . . . . . . . . . . . . . .103

Replacing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105

Replacing the Inverter Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

Replacing the Camera Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

Replacing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108

Replacing the LCD Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109

Main Module Reassembly Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

Replacing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

Replacing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

Replacing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Replacing the Bluetooth Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

Replacing the USB Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118

Replacing the Card Reader Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

Replacing the TouchPad Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120

Replacing the Power Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122

Replacing the Right Speaker Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

Replacing the Left Speaker Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124

Replacing the Upper Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125

Replacing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128

Replacing the Hard Disk Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129

Replacing the WLAN Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130

Replacing the DIMM Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131

Replacing the 3G Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132

Replacing the HDD/WLAN/DIMM Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134

Replacing the ODD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135

Replacing the SD Dummy Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136

Replacing the SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137

Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138

Troubleshooting 139

Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139

Power On Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140

No Display Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141

Random Loss of BIOS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142

LCD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143

Built-In Keyboard Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143

VIII

Table of Contents

TouchPad Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144

Internal Speaker Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144

HDD Not Operating Correctly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146

ODD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147

Wireless Function Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150

Thermal Unit Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150

External Mouse Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151

Other Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151

Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152

Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152

Post Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153

Jumper and Connector Locations 159

Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159

Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160

USB/B Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161

Power Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161

3G/B Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162

CR/B Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162

Clearing Password Check and BIOS Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . .163

Clearing Password Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163

Clear CMOS Jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163

BIOS Recovery by Crisis Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164

FRU (Field Replaceable Unit) List 165

EasyNote Exploded Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .166

Main Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .166

Upper Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167

LCD Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168

FRU List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169

Screw List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .176

Model Definition and Configuration 178

Gateway NV59C . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179

Test Compatible Components 193

Microsoft® Windows® 7 Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .194

Online Support Information 207

Index 209

Table of Contents

System Specifications

Features

Below is a brief summary of the computer’s many features: NOTE: Items denoted with an (*) are only available for selected models.

Operating System

• Genuine Windows® 7 Home Premium 64-bit*

• Genuine Windows® 7 Home Basic 64-bit*

Platform

• Intel® Core i5-430M/i5-520M/i5-540M processor (3 MB L3 cache, 2.26/2.40/2.53 GHz with Turbo Boost up to 2.53/2.93/3.06 GHz, 1066 MHz FSB, 35 W), supporting Intel® 64 architecture, Intel® Smart Cache*

• Intel® Core i3-330M/i3-350M processor (3 MB L3 cache, 2.13/2.26 GHz, 1066 MHz FSB, 35 W), supporting Intel® 64 architecture, Intel® Smart Cache*

• Mobile Intel® HM55 Express Chipset

Chapter 1

System Memory

• Dual-channel DDR3 SDRAM support:

• Up to 4 GB of DDR3 1066 MHz memory, upgradeable to 8 GB using two soDIMM modules

Display

• 15.6" HD 1366 x 768 pixel resolution, high-brightness (220-nit) Gateway Ultrabright™ TFT LCD, supporting simultaneous multi-window viewing

• 16:9 aspect ratio

• 8 ms response time

Graphics

• ATI Mobility Radeon™ HD 5470 with up to 3579 MB of HyperMemory™ (512 MB of dedicated DDR3 VRAM, up to 3067 MB of shared system memory), supporting Unified Video Decoder (UVD), OpenEXR High Dynamic-Range (HDR) technology, Shader Model 5.0, Microsoft® DirectX® 11, OpenGL® 3.1, OpenCL™ 1.1*

• NVIDIA® GeForce® 320M6 with up to 4091 MB of TurboCache™ (1024 MB of dedicated DDR3 VRAM, up to 3067 MB of shared system memory), supporting NVIDIA® CUDA™, PhysX™, PureVideo® HD technology, OpenEXR High Dynamic-Range (HDR) technology, Shader Model

4.0, Microsoft® DirectX® 10.1*

• Intel® HD Graphics with 128 MB of dedicated system memory, supporting Microsoft® DirectX® 10*

• Dual independent display support

• 16.7 million colors

Chapter 1 1

• External resolution / refresh rate:

• VGA port up to 2560 x 1600: 60 Hz

• VGA port up to 2048 x 1536: 85 Hz

• HDMI™ port up to 1920 x 1080: 60 Hz

• MPEG-2/DVD decoding

• WMV9 (VC-1) and H.264 (AVC) decoding

• Microsoft® DirectX Video Acceleration (DXVA) application interface (API)

• HDMI™ (High-Definition Multimedia Interface) with HDCP (High-bandwidth Digital Content

Protection) support

Storage subsystem

• 160/250/320/500/640 GB hard disk drive

• Multi-in-1 card reader, supporting:

• Secure Digital™ (SD) Card, MultiMediaCard (MMC), Memory Stick™ (MS), Memory Stick

PRO™ (MS PRO), xD-Picture Card™ (xD)

Audio

• Two built-in stereo speakers

• High-definition audio support

• Built-in microphone

• MS-Sound compatible

Optical Media Drive

• 4X Blu-ray Disc™/DVD-Super Multi double-layer drive*:

• Read: 24X CD-ROM, 24X CD-R, 24X CD-RW, 8X DVD-ROM, 8X DVD-R, 8X DVD+R, 8X

DVD-ROM DL, 6X DVD-R DL, 6X DVD+R DL, 8X DVD-RW, 8X DVD+RW, 5X DVD-RAM, 4X BD-ROM, 4X BD-R, 2X BD-RE, 4X BD-ROM DL, 4X BD-R DL, 2X BD-RE DL

• Write: 24X CD-R, 16X CD-RW, 8X DVD-R, 8X DVD+R, 6X DVD-RW, 6X DVD+RW, 5X DVD-

RAM, 4X DVD+R DL, 4X DVD-R DL

• 8X DVD-Super Multi double-layer drive*:

• Read: 24X CD-ROM, 24X CD-R, 24X CD-RW, 8X DVD-ROM, 8X DVD-R, 8X DVD+R, 6X

DVD-ROM DL, 6X DVD-R DL, 6X DVD+R DL, 6X DVD-RW , 6X DVD+RW, 5X DVD-RAMo

• Write: 24X CD-R, 16X CD-RW, 8X DVD-R, 8X DVD+R, 4X DVD-R DL, 4X DVD+R DL, 6X

DVD-RW, 8X DVD+RW, 5X DVD-RAM

Dimensions and Weight

• 381 (W) x 253 (D) x 26/34.14 (H) mm (14.99 x 9.96 x 1.02/1.46 inches)

• 2.6 kg (5.72 lbs.)13 with 6-cell battery

Communication

• Video conferencing solution, featuring:

• High-def webcam with 1280 x 1024 resolution

• Microphone

•WLAN:

2 Chapter 1

• 802.11b/g/n Wi-Fi CERTIFIED™

• 802.11b/g Wi-Fi CERTIFIED™

• WPAN1: Bluetooth® 2.1

• LAN: Gigabit Ethernet, Wake-on-LAN ready

Privacy control

• BIOS user, supervisor, HDD passwords

• Kensington lock slot

Power subsystem

• ACPI 3.0 CPU power management standard: supports Standby and Hibernation power-saving modes

• 3-pin 90 W AC adapter6:

• 133 (W) x 59 (D) x 31 (H) mm (5.23 x 2.32 x 1.22 inches)

• 390 g (0.86 lbs.) with 180 cm DC cable

• 3-pin 65 W AC adapter9:

• 108 (W) x 46 (D) x 29.5 (H) mm (4.25 x 1.81 x 1.16 inches)

• 225 g (0.49 lbs.) with 180 cm DC cable

• 4400 mAh 6-cell Li-ion standard battery pack

• Estimated battery life: Up to 4 hours, 30 minutes with integrated graphics; up to 3 hours, 20 minutes14 with discrete graphics.

• ENERGY STAR®

Special keys and controls

• 99-/100-/103-key keyboard

• Multi-gesture touchpad, supporting two-finger scroll, pinch, rotate, flip

• Nine function keys, four cursor keys, Windows® key, international language support

I/O interface

• Multi-in-1 card reader

• Three USB 2.0 ports

• HDMI™ port with HDCP support

• External display (VGA) port

• Headphone/speaker/line-out jacks

• Microphone-in jack

• Ethernet (RJ-45) port

• DC-in jack for AC adapter

Software

• Gateway Identity Card

• Gateway InfoCentre

• Gateway MyBackup Solution

Chapter 1 3

• Gateway Power Management

• Gateway Recovery Management

• Gateway Registration

• Gateway Social Networking Application

• Gateway Updater

• Adobe® Flash® Player 10

• Adobe® Reader® 9.1

• Cyberlink® PowerDVD™

• eBay® shortcut 2009 (Canada, France, Germany, Italy, Mexico, Spain, UK, US only)

• Google Toolbar™

• Microsoft® Office Personal 2007 (Service Pack 2) (Japan only, subject to customer request)

• Microsoft® Office Trial (Service Pack 2)

• Microsoft® Silverlight™

• Microsoft® Works SE 9 (Brazil, Canada, France, Germany, Poland, Russia, UK and US only)

• Microsoft® Works 9

• Netflix shortcut (US only)

• Nero® 9 Essentials Gateway Edition

• Norton Internet Security™ 2010 Gateway Edition

• Norton™ Online Backup

• WildTangent® Gateway Edition (except China, Japan, Hong Hong, Korea)

• Windows Live™ Essentials - Wave 3.2 (Mail, Photo Gallery, Live™ Messenger, Movie Maker , Writer)

Optional Items

• Bluetooth® 2.1 module

• 1 GB / 2 GB / 4 GB DDR3 1333 MHz soDIMM module

• 4400 mAh 6-cell Li-ion battery pack

• 3-pin 90 W AC adapter

• 3-pin 65 W AC adapter

Environment

• Temperature:

• Operating: 5 °C to 35 °C

• Non-operating: -20 °C to 65 °C

• Humidity (non-condensing):

• Operating: 20% to 80%

• Non-operating: 20% to 80%

4 Chapter 1

System Block Diagram

Chapter 1 5

Your Acer Notebook tour

Front View

1 2

No. Icon Item Description

1 Webcam Web camera for video communication

(for selected models).

2 Microphone Internal microphone for recording sound.

4 5

3 Display screen Also called Liquid-Crystal Display (LCD),

displays computer output.

4 HDD Indicates when the hard disk drive is active.

Communication indicator

6 Chapter 1

Indicates the computer’s wireless connectivity device status.

No. Icon Item Description

5 Power button Turns the computer on and off.

6 Keyboard For entering data into your computer. 7 Palmrest Comfortable support area for your hands when

you use the computer.

8 Click buttons (left

and right)

Power

The left and right buttons function like the left and right mouse buttons.

Indicates the computer’s power status.

Battery

10 T ouchPad T ouch-sensitive pointing device which functions

11 Speakers Left and right speakers deliver stereo audio

NOTE:

The front panel indicators are visible even when the computer cover is closed.

Indicates the computer’s battery status.

1. Charging: The light shows amber when the battery is charging.

2. Fully charged: The light shows blue when in AC mode.

like a computer mouse.

output.

Closed Front View

No. Icon Item Description

1 Multi-in-1 card

reader

Accepts Secure Digital (SD), MultiMediaCard (MMC), Memory Stick (MS), Memory Stick PRO (MS PRO), xDPicture Card (xD).

NOTE: Push to remove/install the card.

Only one card can operate at any given time.

Chapter 1 7

Left View

1435672

No. Icon Item Description

1 DC-in jack Connects to an AC adapter

2 Ventilation slots Enable the computer to stay cool, even after

prolonged use.

3 External display

(VGA) port

4 Ethernet (RJ-45)

port 5 HDMI Connect to HDMI devices 6 USB 2.0 ports Connect to USB 2.0 devices (e.g. USB mouse,

7 Microphone-in

jack

Connects to a display device (e.g. external monitor, LCD projector).

Connects to an Ethernet 10/100-based network.

USB camera). Accepts input from external microphones.

Headphones/

speaker/line-out

jack

Connects to audio line-out devices (e.g. speakers, headphones).

8 Chapter 1

Right View

1435 62

No. Item Description

1 USB 2.0 ports Connect to USB 2.0 devices (e.g. USB mouse, USB

camera). 2 Optical drive Internal optical drive; accepts CDs or DVDs. 3 Optical disk access

indicator 4 Optical drive eject button Ejects the optical disk from the drive. 5 Emergency eject hole Ejects the optical drive tray when the computer is turned

6 Kensington lock slot Connects to a Kensington-compatible computer security

Lights up when the optical drive is active.

off. Note: Insert a paper clip into the emergency eject hole to

eject the optical drive tray when the computer is off.

lock. Note: Wrap the computer security lock cable around an

immovable object such as a table or handle of a locked drawer. Insert the lock into the notch and turn the key to secure the lock. Some keyless models are also available.

Bottom View

Chapter 1 9

No. Icon Item Description

1 Battery bay Houses the computer's battery pack. 2 Battery release

latch

3 Hard disk bay Houses the computer's hard disk (secured

Releases the battery for removal.

with screws).

4 Memory

compartment

5 Battery lock Locks the battery in position.

6 Ventilation slots

and cooling fan

Houses the computer's main memory.

Enable the computer to stay cool, even after prolonged use.

Note: Do not cover or obstruct the fan opening.

Indicators

The computer has several easy-to-read status indicators. The front panel indicators are visible even when the computer cover is closed.

Icon Function Description

Power Indicates the computer's power status.

Battery Indicates the computer's battery status.

NOTE: 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows green when in AC mode.

HDD Indicates when the hard disk drive is active.

Communication indicator Indicates the computer’s wireless connectivity

device status.

10 Chapter 1

TouchPad Basics

The following items show you how to use the TouchPad:

• Move your finger across the TouchPad (1) to move the cursor.

• Press the left (2) and right (3) buttons located beneath the TouchPad to perform selection and execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the TouchPad is the same as clicking the left button.

Function Left Button (2) Right Button (3) Main TouchPad (1)

Execute Quickly click twice. Tap twice (at the same speed

Select Click once. Tap once. Drag Click and hold, then use

finger on the TouchPad to drag the cursor.

Access context menu

as double-clicking a mouse button).

Tap twice (at the same speed as double-clicking a mouse button); rest your finger on the TouchPad on the second tap and drag the cursor.

Click once.

NOTE: When using the T ouchPad, keep it - and your fingers - dry and clean. The TouchPad is sensitive to

finger movement; hence, the lighter the touch, the better the response. Tapping too hard will not increase the TouchPad’s responsiveness.

Chapter 1 11

Using the Keyboard

The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function and special keys.

Lock Keys and embedded numeric keypad

The keyboard has two lock keys which you can toggle on and off.

Lock key Description

Caps Lock When Caps Lock is on, all alphabetic charac ters typed are in uppercase. Num Lock When Num Lock is on, the embedded keypad is in numeric mode.

12 Chapter 1

Windows Keys

The keyboard has two keys that perform Windows-specific functions.

Key Description

Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button;

it launches the Start menu. It can also be used with other keys to provide a variety of functions:

<>: Open or close the S tart menu <> + <D>: Display the desktop <> + <E>: Open Windows Explore <> + <F>: Search for a file or folder <> + <G>: Cycle through Sidebar gadgets <> + <L>: Lock your computer (if you are connected to a network domain), or

switch users (if you're not connected to a network domain)

<> + <M>: Minimizes all windows <> + <R>: Open the Run dialog box <> + <T>: Cycle through programs on the taskbar <> + <U>: Open Ease of Access Center <> + <X>: Open Windows Mobility Center <> + <BREAK>: Display the System Properties dialog box <> + <SHIFT+M>: Restore minimized windows to the desktop <> + <TAB>: Cycle through programs on the taskbar by using Windows Flip 3-D <> + <SPACEBAR>: Bring all gadgets to the front and select Windows Sidebar

Application key

<CTRL> +

<CTRL> + <> + <TAB>: Use the arrow keys to cycle through programs on the

Note: Depending on your edition of Windows 7, some shortcuts may not function as

This key has the same effect as clicking the right mouse button; it opens the application's context menu.

<> + <F>: Search for computers (if you are on a network)

taskbar by using Windows Flip 3-D

described.

Chapter 1 13

Hot Keys

The computer employs hotkeys or key combinations to access most of the computer’s controls like screen brightness, volume output and the BIOS utility.

To activate hot keys, press and hold the <Fn> key before pressing the other key in the hotkey combination.

Hotkey Icon Function Description

<Fn> + <F2> Communication Device

On/Off

<Fn> + <F3> Sleep Puts the computer in Sleep mode.

<Fn> + <F4> Display toggle Switches display output between the display

<Fn> + <F5> Display Blank Turns off the LCD back light

T oggles WiFi, 3G and Bluetooth on and off using a pop-up window.

screen, external monitor (if connected) and both.

<Fn> + <F6> Touchpad toggle T urns the touchpad on and off.

<Fn> + <F7> Play/Pause Toggles media between play and pause.

<Fn> + <F8> Stop Stops media playback.

<Fn> + <F9> Skip Back Skips media backward.

<Fn> + <F10> Skip Forward Skips media forward.

<Fn> + <F11> Brightness Down Decreases the screen brightness.

<Fn> + <F12> Brightness Up Increases the screen brightness.

Speaker toggle Turns the speakers on and off.

Volume down Decreases the sound volume.

Volume up Increases the sound volume.

14 Chapter 1

Hotkey Icon Function Description

Social Networking Opens Facebook Login screen.

<Fn> + <Pg Up> Page Up Scrolls the page up.

<Fn> + <Pg Dn> Page Down Scrolls the page down.

<Fn> + <Home> Ho me Scrolls to the top of the page.

<Fn> + <End> End Scrolls to the bottom of the page.

Chapter 1 15

Hardware Specifications and Configurations

Processor

Item Specification

CPU • Intel Calpella (Discrete/UMA: Arrandale with Gfx)

• Intel PCH: HM55 (4MB SPI ROM) Type Intel Mobile Memron uPGA CPU Package Micro uPGA-478 Package Power 65 Watts On-die Cache 4MB L2 cache Front Side Bus 667/800/1066MHz

Processor Specifications

Item

Ci3330M 2.13 2 330 M 3 MB PGA988 35W KC.33001.DMP Ci5430M 2.26 2 430 M 3 MB PGA988 35W KC.43001.DMP Ci5520M 2.24 2 520 M 3 MB PGA988P 35W KC.52001.DMP

CPU Fan True Value Table (Tj = 90)

CPU Temp (°C)

Core 0

45 57 2300 28 52 64 3000 31 59 70 3100 34 65 78 3500 37 72 85 3900 40

CPU

Speed

Cores

Bus

Speed

CPU Temp (°C)

Core 1

Cache

Size

Package

Fan Speed (rpm) SPL Spec (dBA)

Core

Vol tag e

Acer P/N

• Throttling 50%: On=85°C, Off=72°C

• OS Shutdown: 104°C

• H/W Shutdown: 92°C

CPU Fan True Value Table (Tj = 105)

CPU Temp (°C)

Core 0

45 60 2300 28 55 70 3000 31 65 80 3100 34 75 90 3500 37 85 100 3900 40

• Throttling 50%: On=100°C, Off=85°C

• OS Shutdown: 104°C

• H/W Shutdown: 92°C

BIOS

Item Specification

BIOS vendor Insyde BIOS BIOS ROM type Flash

CPU Temp (°C)

Core 1

Fan Speed (rpm) SPL Spec (dBA)

16 Chapter 1

Item Specification

Features • Flash ROM 4MB

• Support ISIPP

• Support Acer UI

• Support multi-boot

• Suspend to RAM (S3)/Disk (S4)

• V arious hot-key s for system control

• Support SMBIOS 2.3, PCI2.2.

• Refer to Acer BIOS specification.

• DMI utility for BIOS serial number configurable/asset tag

• Support PXE

• Support Y2K solution

• Support WinFlash

• Wake on LAN from S3

• Wake on LAN form S4 in AC mode

• System information

System Memory

Item Specification

Memory size 8GB maximum DIMM socket number 2 Supports memory size per socket 4GB Supports DIMM type 204-pin +1.5V DDRIII Supports DIMM Speed 800/1066 MHz Supports DIMM voltage 1.5V

Memory Combinations

Slot 1 Slot 2 Total Memory

0MB 1024MB 1024MB 0MB 2048MB 2048MB 0MB 4096MB 4096MB 1024MB 0MB 1024MB 1024MB 1024MB 2048MB 1024MB 2048MB 3072MB 2048MB 0MB 2048MB 2048MB 1024MB 3072MB 2048MB 2048MB 4096MB 2048MB 4096MB 6144MB 4096MB 4096MB 8192MB

NOTE: Above table lists some system memory configurations. You may combine DIMMs with various

capacities to form other combinations. In the above table, the configuration of slot 1 and slot 2 could be reversed.

LAN Interface

Item Specification

LAN Chipset Atheros AR8132L LAN connector type RJ-45 LAN connector location Left side

Chapter 1 17

Item Specification

Feature Support for 10/100/1000

Onboard LAN

Item Specification

Manufacturer Broadcom 57780KMLG for GIGA LAN

• Integrated 10/100/10000BASE-T transceiver

• Automatic MDI crossover function

• PCIe V1.1 compliant

• 10/100/10000BASE-T full -duplex/half -duplex MAC

• Receive side scaling (RSS) for multicore processors

• Complies with IEEE 802.3, 802.3u, 802.3ab, and

802.1p

• Wake on LAN (WOL) support meeting the ACPI requirements

• Statistics for SNMP MIB II, Ethernet-like MIB, and Ethernet MIB (IEEE 802.3z, Clause 30)

• Self-boot feature, utilizing smaller EEPROM size with ability to use on-chip memory

• Supports iSCSI boott

• PCI Express CLKREQ support

• Integrated switching regulator for improved power consumption

• IPv4 and IPv6 large send offload and checksum offload(LSO/TCO)

18 Chapter 1

Hard Disk Drive Interface

Item Specification

Vendor & Model Name

Capacity (MB) 160, 250, 320,

Bytes per sector 512 Data heads 2-4 Drive Format Disks 1-2 Spindle speed

(RPM) Performance Specifications Buffer size 8 MB Interface SATA DC Power Requirements Voltage

tolerance

Seagate HGST T oshiba Western Digital

160, 250,

500

5V ±5% 5V ±5% 5V ±5% 5V ±5%

320, 500

5400

160, 250, 320, 500

160, 250, 320, 500, 640

Chapter 1 19

Super-Multi Drive Module

Item Specification

Vendor & model

HLDS GT20N Sony AD7580S

name Performance

With CD Diskette With DVD Diskette With CD Diskette With DVD Diskette

Specification Transfer rate (MB/

sec)

Sustained: 3,600 KB/s (24x)

max.

Sustained: 1 1 .08 Mbytes/s

(8x) max.

Sustained: 1,571 (typical)

Buffer Memory 2 MB Interface SATA Applicable disc

formats

DVD-ROM:

4.7GB (Single Layer)

8.5GB (Dual Layer) DVD-R:

3.95GB (Ver. 1.0: read only)

4.7GB (Ver. 2.0 for Authoring: read only)

4.7GB (Ver. 2.1 for General: read & write) (DL) 8.5GB (Ver. 3.0) DVD-RW:

4.7GB (Ver. 1.2/ Rev 1.0, 2.0, 3.0) DVD-RAM: 1.46GB/side, 4.7GB/side

(Ver. 2.2) DVD+R: 4.7GB (Ver. 1.3) (DL) 8.5GB (Ver. 1.1) DVD+RW:

4.7GB (Vol.1 Ver.1.3)

DVD Read: DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-

18), DVD-Video, DVD-Audio, SACD (Hybrid), UDF DVD, DVD-R, DVD-R DL, DVD-R 3.95

GB, DVD-R Authoring, DVD-R Multi-Border, DVD-RW, DVD+R, DVD+R DL, DVD+R

Multi-Session, DVD+RW, DVD-RAM V1.0, DVDRAM

V2.0 & 2.1 &2.2.

CD Read: CD-DA, CD-ROM Mode-1, CD-ROM/XA

Mode-2 Form-1 and Mode-2 Form-2, CD-i, CD-i

Bridge, Video-CD (MPEG-1), Karaoke CD, Photo-CD, Enhanced CD, CD Plus, CD Extra, itrax

CD, CD-Text, UDF CD, CD-R, and CD-RW

CD-ROM Mode-1 data disc CD-ROM Mode-2 data disc CD-ROM XA, CD-I, Photo-CD Multi-

DVD Write: DVD Data & Video

Session, Video CD CD-Audio Disc Mixed mode CD-ROM disc (data and

audio) CD-Extra CD-Text

CD Read: CD-DA, CD-ROM Mode-1, CD-ROM/XA

Mode-2 Form-1 and Mode-2 Form-2, CD-i, Video-

CD, CD-Text

CD-R (Conforming to “Orange Book Part 2”: read & write)

CD-RW (Conforming to “Orange Book Part 3”: read & write)

Loading mechanism Drawer (Solenoid Open)

Tact SW (Open)

Emergency Release (draw open hole) Power Requirement Input Voltage DC 5 V +/- 5%

Audio Interface

Item Specification

Chipset Realtek ALC272-X

Sustained: 10,993 (typical)

20 Chapter 1

+ 192 hidden pages