Gateway nv59c Service Manual

4.5 (4)
Gateway NV59C Series
Service Guide
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to http://csd.acer.com.tw
PRINTED IN TAIWAN
Please refer to the table below for the updates made on Gateway NV59C service guides.
Date Chapter Updates
II
Copyright
Copyright © 2010 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders.
III
Conventions
The following conventions are used in this manual:
SCREEN MESSAGES Denotes actual messages that appear
on screen.
NOTE Gives bits and pieces of additional
information related to the current topic.
WARNING Alerts you to any damage that might
result from doing or not doing specific actions.
CAUTION Gives precautionary measures to
avoid possible hardware or software problems.
IMPORTANT Reminds you to do specific actions
relevant to the accomplishment of procedures.
NOTE: This symbol where placed in the Service Guide designates a component that should be recycled according to the local regulations.
IV
Preface
Before using this information and the product it supports, please read the following general information.
1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details.
2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
V
VI
Table of Contents
System Specifications 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Your Acer Notebook tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Closed Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Left View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
TouchPad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Lock Keys and embedded numeric keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Windows Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Hot Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
System Utilities 23
BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Gateway NV59C BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
BIOS Flash Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
DOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
WinFlash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Remove HDD/BIOS Password Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Machine Disassembly and Replacement 41
Disassembly Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Pre-disassembly Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
External Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
External Modules Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Removing the SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Removing the SD Dummy Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Removing the Optical Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Removing the HDD/WLAN/DIMM Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Removing the 3G Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Removing the DIMM Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Removing the WLAN Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Removing the Hard Disk Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Main Unit Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Main Unit Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Removing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Removing the Upper Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Removing the Left Speaker Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Removing the Right Speaker Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Removing the Power Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Removing the TouchPad Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
VII
Table of Contents
Removing the Card Reader Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Removing the USB Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Removing the Bluetooth Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Removing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Removing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Removing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
LCD Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
LCD Module Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Removing the LCD Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Removing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
Removing the Camera Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Removing the Inverter Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Removing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Removing the LCD Brackets and FPC Cable . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Removing the Microphone Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Removing the Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
LCD Module Reassembly Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Replacing the Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Replacing the Microphone Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
Replacing the LCD Brackets and FPC Cable . . . . . . . . . . . . . . . . . . . . . . . . . .103
Replacing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Replacing the Inverter Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Replacing the Camera Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Replacing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
Replacing the LCD Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Main Module Reassembly Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Replacing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Replacing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Replacing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Replacing the Bluetooth Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Replacing the USB Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Replacing the Card Reader Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Replacing the TouchPad Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Replacing the Power Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
Replacing the Right Speaker Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Replacing the Left Speaker Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
Replacing the Upper Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125
Replacing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Replacing the Hard Disk Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
Replacing the WLAN Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
Replacing the DIMM Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
Replacing the 3G Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
Replacing the HDD/WLAN/DIMM Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134
Replacing the ODD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135
Replacing the SD Dummy Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
Replacing the SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137
Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138
Troubleshooting 139
Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139
Power On Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140
No Display Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141
Random Loss of BIOS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
LCD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143
Built-In Keyboard Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143
VIII
Table of Contents
TouchPad Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144
Internal Speaker Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144
HDD Not Operating Correctly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146
ODD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147
Wireless Function Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150
Thermal Unit Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150
External Mouse Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151
Other Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151
Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152
Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152
Post Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153
Jumper and Connector Locations 159
Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159
Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160
USB/B Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161
Power Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161
3G/B Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162
CR/B Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162
Clearing Password Check and BIOS Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . .163
Clearing Password Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163
Clear CMOS Jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163
BIOS Recovery by Crisis Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164
FRU (Field Replaceable Unit) List 165
EasyNote Exploded Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .166
Main Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .166
Upper Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167
LCD Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168
FRU List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169
Screw List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .176
Model Definition and Configuration 178
Gateway NV59C . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179
Test Compatible Components 193
Microsoft® Windows® 7 Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .194
Online Support Information 207
Index 209
IX
Table of Contents
X

System Specifications

Features

Below is a brief summary of the computer’s many features: NOTE: Items denoted with an (*) are only available for selected models.
Operating System
Genuine Windows® 7 Home Premium 64-bit*
Genuine Windows® 7 Home Basic 64-bit*
Platform
Intel® Core i5-430M/i5-520M/i5-540M processor (3 MB L3 cache, 2.26/2.40/2.53 GHz with Turbo Boost up to 2.53/2.93/3.06 GHz, 1066 MHz FSB, 35 W), supporting Intel® 64 architecture, Intel® Smart Cache*
Intel® Core i3-330M/i3-350M processor (3 MB L3 cache, 2.13/2.26 GHz, 1066 MHz FSB, 35 W), supporting Intel® 64 architecture, Intel® Smart Cache*
Mobile Intel® HM55 Express Chipset
Chapter 1
System Memory
Dual-channel DDR3 SDRAM support:
Up to 4 GB of DDR3 1066 MHz memory, upgradeable to 8 GB using two soDIMM modules
Display
15.6" HD 1366 x 768 pixel resolution, high-brightness (220-nit) Gateway Ultrabright™ TFT LCD, supporting simultaneous multi-window viewing
16:9 aspect ratio
8 ms response time
Graphics
ATI Mobility Radeon™ HD 5470 with up to 3579 MB of HyperMemory™ (512 MB of dedicated DDR3 VRAM, up to 3067 MB of shared system memory), supporting Unified Video Decoder (UVD), OpenEXR High Dynamic-Range (HDR) technology, Shader Model 5.0, Microsoft® DirectX® 11, OpenGL® 3.1, OpenCL™ 1.1*
NVIDIA® GeForce® 320M6 with up to 4091 MB of TurboCache™ (1024 MB of dedicated DDR3 VRAM, up to 3067 MB of shared system memory), supporting NVIDIA® CUDA™, PhysX™, PureVideo® HD technology, OpenEXR High Dynamic-Range (HDR) technology, Shader Model
4.0, Microsoft® DirectX® 10.1*
Intel® HD Graphics with 128 MB of dedicated system memory, supporting Microsoft® DirectX® 10*
Dual independent display support
16.7 million colors
Chapter 1 1
External resolution / refresh rate:
VGA port up to 2560 x 1600: 60 Hz
VGA port up to 2048 x 1536: 85 Hz
HDMI™ port up to 1920 x 1080: 60 Hz
MPEG-2/DVD decoding
WMV9 (VC-1) and H.264 (AVC) decoding
Microsoft® DirectX Video Acceleration (DXVA) application interface (API)
HDMI™ (High-Definition Multimedia Interface) with HDCP (High-bandwidth Digital Content
Protection) support
Storage subsystem
160/250/320/500/640 GB hard disk drive
Multi-in-1 card reader, supporting:
Secure Digital™ (SD) Card, MultiMediaCard (MMC), Memory Stick™ (MS), Memory Stick
PRO™ (MS PRO), xD-Picture Card™ (xD)
Audio
Two built-in stereo speakers
High-definition audio support
Built-in microphone
MS-Sound compatible
Optical Media Drive
4X Blu-ray Disc™/DVD-Super Multi double-layer drive*:
Read: 24X CD-ROM, 24X CD-R, 24X CD-RW, 8X DVD-ROM, 8X DVD-R, 8X DVD+R, 8X
DVD-ROM DL, 6X DVD-R DL, 6X DVD+R DL, 8X DVD-RW, 8X DVD+RW, 5X DVD-RAM, 4X BD-ROM, 4X BD-R, 2X BD-RE, 4X BD-ROM DL, 4X BD-R DL, 2X BD-RE DL
Write: 24X CD-R, 16X CD-RW, 8X DVD-R, 8X DVD+R, 6X DVD-RW, 6X DVD+RW, 5X DVD-
RAM, 4X DVD+R DL, 4X DVD-R DL
8X DVD-Super Multi double-layer drive*:
Read: 24X CD-ROM, 24X CD-R, 24X CD-RW, 8X DVD-ROM, 8X DVD-R, 8X DVD+R, 6X
DVD-ROM DL, 6X DVD-R DL, 6X DVD+R DL, 6X DVD-RW , 6X DVD+RW, 5X DVD-RAMo
Write: 24X CD-R, 16X CD-RW, 8X DVD-R, 8X DVD+R, 4X DVD-R DL, 4X DVD+R DL, 6X
DVD-RW, 8X DVD+RW, 5X DVD-RAM
Dimensions and Weight
381 (W) x 253 (D) x 26/34.14 (H) mm (14.99 x 9.96 x 1.02/1.46 inches)
2.6 kg (5.72 lbs.)13 with 6-cell battery
Communication
Video conferencing solution, featuring:
High-def webcam with 1280 x 1024 resolution
Microphone
•WLAN:
2 Chapter 1
802.11b/g/n Wi-Fi CERTIFIED™
802.11b/g Wi-Fi CERTIFIED™
WPAN1: Bluetooth® 2.1
LAN: Gigabit Ethernet, Wake-on-LAN ready
Privacy control
BIOS user, supervisor, HDD passwords
Kensington lock slot
Power subsystem
ACPI 3.0 CPU power management standard: supports Standby and Hibernation power-saving modes
3-pin 90 W AC adapter6:
133 (W) x 59 (D) x 31 (H) mm (5.23 x 2.32 x 1.22 inches)
390 g (0.86 lbs.) with 180 cm DC cable
3-pin 65 W AC adapter9:
108 (W) x 46 (D) x 29.5 (H) mm (4.25 x 1.81 x 1.16 inches)
225 g (0.49 lbs.) with 180 cm DC cable
4400 mAh 6-cell Li-ion standard battery pack
Estimated battery life: Up to 4 hours, 30 minutes with integrated graphics; up to 3 hours, 20 minutes14 with discrete graphics.
ENERGY STAR®
Special keys and controls
99-/100-/103-key keyboard
Multi-gesture touchpad, supporting two-finger scroll, pinch, rotate, flip
Nine function keys, four cursor keys, Windows® key, international language support
I/O interface
Multi-in-1 card reader
Three USB 2.0 ports
HDMI™ port with HDCP support
External display (VGA) port
Headphone/speaker/line-out jacks
Microphone-in jack
Ethernet (RJ-45) port
DC-in jack for AC adapter
Software
Gateway Identity Card
Gateway InfoCentre
Gateway MyBackup Solution
Chapter 1 3
Gateway Power Management
Gateway Recovery Management
Gateway Registration
Gateway Social Networking Application
Gateway Updater
Adobe® Flash® Player 10
Adobe® Reader® 9.1
Cyberlink® PowerDVD™
eBay® shortcut 2009 (Canada, France, Germany, Italy, Mexico, Spain, UK, US only)
Google Toolbar™
Microsoft® Office Personal 2007 (Service Pack 2) (Japan only, subject to customer request)
Microsoft® Office Trial (Service Pack 2)
Microsoft® Silverlight™
Microsoft® Works SE 9 (Brazil, Canada, France, Germany, Poland, Russia, UK and US only)
Microsoft® Works 9
Netflix shortcut (US only)
Nero® 9 Essentials Gateway Edition
Norton Internet Security™ 2010 Gateway Edition
Norton™ Online Backup
WildTangent® Gateway Edition (except China, Japan, Hong Hong, Korea)
Windows Live™ Essentials - Wave 3.2 (Mail, Photo Gallery, Live™ Messenger, Movie Maker , Writer)
Optional Items
Bluetooth® 2.1 module
1 GB / 2 GB / 4 GB DDR3 1333 MHz soDIMM module
4400 mAh 6-cell Li-ion battery pack
3-pin 90 W AC adapter
3-pin 65 W AC adapter
Environment
Temperature:
Operating: 5 °C to 35 °C
Non-operating: -20 °C to 65 °C
Humidity (non-condensing):
Operating: 20% to 80%
Non-operating: 20% to 80%
4 Chapter 1

System Block Diagram

Chapter 1 5

Your Acer Notebook tour

Front View

1 2
3
11
10
89
No. Icon Item Description
1 Webcam Web camera for video communication
(for selected models).
2 Microphone Internal microphone for recording sound.
4 5
6
7
3 Display screen Also called Liquid-Crystal Display (LCD),
displays computer output.
4 HDD Indicates when the hard disk drive is active.
Communication indicator
6 Chapter 1
Indicates the computer’s wireless connectivity device status.
No. Icon Item Description
5 Power button Turns the computer on and off.
6 Keyboard For entering data into your computer. 7 Palmrest Comfortable support area for your hands when
you use the computer.
8 Click buttons (left
and right)
9
Power
1
The left and right buttons function like the left and right mouse buttons.
Indicates the computer’s power status.
1
Battery
10 T ouchPad T ouch-sensitive pointing device which functions
11 Speakers Left and right speakers deliver stereo audio
NOTE:
1
The front panel indicators are visible even when the computer cover is closed.
Indicates the computer’s battery status.
1. Charging: The light shows amber when the battery is charging.
2. Fully charged: The light shows blue when in AC mode.
like a computer mouse.
output.

Closed Front View

No. Icon Item Description
1 Multi-in-1 card
reader
Accepts Secure Digital (SD), MultiMediaCard (MMC), Memory Stick (MS), Memory Stick PRO (MS PRO), xDPicture Card (xD).
NOTE: Push to remove/install the card.
Only one card can operate at any given time.
1
Chapter 1 7

Left View

1435672
No. Icon Item Description
1 DC-in jack Connects to an AC adapter
2 Ventilation slots Enable the computer to stay cool, even after
prolonged use.
3 External display
(VGA) port
4 Ethernet (RJ-45)
port 5 HDMI Connect to HDMI devices 6 USB 2.0 ports Connect to USB 2.0 devices (e.g. USB mouse,
7 Microphone-in
jack
Connects to a display device (e.g. external monitor, LCD projector).
Connects to an Ethernet 10/100-based network.
USB camera). Accepts input from external microphones.
Headphones/
speaker/line-out
jack
Connects to audio line-out devices (e.g. speakers, headphones).
8 Chapter 1

Right View

1435 62
No. Item Description
1 USB 2.0 ports Connect to USB 2.0 devices (e.g. USB mouse, USB
camera). 2 Optical drive Internal optical drive; accepts CDs or DVDs. 3 Optical disk access
indicator 4 Optical drive eject button Ejects the optical disk from the drive. 5 Emergency eject hole Ejects the optical drive tray when the computer is turned
6 Kensington lock slot Connects to a Kensington-compatible computer security
Lights up when the optical drive is active.
off. Note: Insert a paper clip into the emergency eject hole to
eject the optical drive tray when the computer is off.
lock. Note: Wrap the computer security lock cable around an
immovable object such as a table or handle of a locked drawer. Insert the lock into the notch and turn the key to secure the lock. Some keyless models are also available.

Bottom View

1
6
2
3
Chapter 1 9
5
4
No. Icon Item Description
1 Battery bay Houses the computer's battery pack. 2 Battery release
latch
3 Hard disk bay Houses the computer's hard disk (secured
Releases the battery for removal.
with screws).
4 Memory
compartment
5 Battery lock Locks the battery in position.
6 Ventilation slots
and cooling fan
Houses the computer's main memory.
Enable the computer to stay cool, even after prolonged use.
Note: Do not cover or obstruct the fan opening.

Indicators

The computer has several easy-to-read status indicators. The front panel indicators are visible even when the computer cover is closed.
Icon Function Description
Power Indicates the computer's power status.
Battery Indicates the computer's battery status.
NOTE: 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows green when in AC mode.
HDD Indicates when the hard disk drive is active.
Communication indicator Indicates the computer’s wireless connectivity
device status.
10 Chapter 1

TouchPad Basics

The following items show you how to use the TouchPad:
Move your finger across the TouchPad (1) to move the cursor.
Press the left (2) and right (3) buttons located beneath the TouchPad to perform selection and execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the TouchPad is the same as clicking the left button.
Function Left Button (2) Right Button (3) Main TouchPad (1)
Execute Quickly click twice. Tap twice (at the same speed
Select Click once. Tap once. Drag Click and hold, then use
finger on the TouchPad to drag the cursor.
Access context menu
as double-clicking a mouse button).
Tap twice (at the same speed as double-clicking a mouse button); rest your finger on the TouchPad on the second tap and drag the cursor.
Click once.
NOTE: When using the T ouchPad, keep it - and your fingers - dry and clean. The TouchPad is sensitive to
finger movement; hence, the lighter the touch, the better the response. Tapping too hard will not increase the TouchPad’s responsiveness.
Chapter 1 11

Using the Keyboard

The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function and special keys.

Lock Keys and embedded numeric keypad

The keyboard has two lock keys which you can toggle on and off.
Lock key Description
Caps Lock When Caps Lock is on, all alphabetic charac ters typed are in uppercase. Num Lock When Num Lock is on, the embedded keypad is in numeric mode.
12 Chapter 1

Windows Keys

The keyboard has two keys that perform Windows-specific functions.
Key Description
Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button;
it launches the Start menu. It can also be used with other keys to provide a variety of functions:
<>: Open or close the S tart menu <> + <D>: Display the desktop <> + <E>: Open Windows Explore <> + <F>: Search for a file or folder <> + <G>: Cycle through Sidebar gadgets <> + <L>: Lock your computer (if you are connected to a network domain), or
switch users (if you're not connected to a network domain)
<> + <M>: Minimizes all windows <> + <R>: Open the Run dialog box <> + <T>: Cycle through programs on the taskbar <> + <U>: Open Ease of Access Center <> + <X>: Open Windows Mobility Center <> + <BREAK>: Display the System Properties dialog box <> + <SHIFT+M>: Restore minimized windows to the desktop <> + <TAB>: Cycle through programs on the taskbar by using Windows Flip 3-D <> + <SPACEBAR>: Bring all gadgets to the front and select Windows Sidebar
Application key
<CTRL> +
<CTRL> + <> + <TAB>: Use the arrow keys to cycle through programs on the
Note: Depending on your edition of Windows 7, some shortcuts may not function as
This key has the same effect as clicking the right mouse button; it opens the application's context menu.
<> + <F>: Search for computers (if you are on a network)
taskbar by using Windows Flip 3-D
described.
Chapter 1 13

Hot Keys

The computer employs hotkeys or key combinations to access most of the computer’s controls like screen brightness, volume output and the BIOS utility.
To activate hot keys, press and hold the <Fn> key before pressing the other key in the hotkey combination.
Hotkey Icon Function Description
<Fn> + <F2> Communication Device
On/Off
<Fn> + <F3> Sleep Puts the computer in Sleep mode.
<Fn> + <F4> Display toggle Switches display output between the display
<Fn> + <F5> Display Blank Turns off the LCD back light
T oggles WiFi, 3G and Bluetooth on and off using a pop-up window.
screen, external monitor (if connected) and both.
<Fn> + <F6> Touchpad toggle T urns the touchpad on and off.
<Fn> + <F7> Play/Pause Toggles media between play and pause.
<Fn> + <F8> Stop Stops media playback.
<Fn> + <F9> Skip Back Skips media backward.
<Fn> + <F10> Skip Forward Skips media forward.
<Fn> + <F11> Brightness Down Decreases the screen brightness.
<Fn> + <F12> Brightness Up Increases the screen brightness.
Speaker toggle Turns the speakers on and off.
Volume down Decreases the sound volume.
Volume up Increases the sound volume.
14 Chapter 1
Hotkey Icon Function Description
Social Networking Opens Facebook Login screen.
<Fn> + <Pg Up> Page Up Scrolls the page up.
<Fn> + <Pg Dn> Page Down Scrolls the page down.
<Fn> + <Home> Ho me Scrolls to the top of the page.
<Fn> + <End> End Scrolls to the bottom of the page.
Chapter 1 15

Hardware Specifications and Configurations

Processor
Item Specification
CPU Intel Calpella (Discrete/UMA: Arrandale with Gfx)
Intel PCH: HM55 (4MB SPI ROM) Type Intel Mobile Memron uPGA CPU Package Micro uPGA-478 Package Power 65 Watts On-die Cache 4MB L2 cache Front Side Bus 667/800/1066MHz
Processor Specifications
Item
Ci3330M 2.13 2 330 M 3 MB PGA988 35W KC.33001.DMP Ci5430M 2.26 2 430 M 3 MB PGA988 35W KC.43001.DMP Ci5520M 2.24 2 520 M 3 MB PGA988P 35W KC.52001.DMP
CPU Fan True Value Table (Tj = 90)
CPU Temp (°C)
Core 0
45 57 2300 28 52 64 3000 31 59 70 3100 34 65 78 3500 37 72 85 3900 40
CPU
Speed
Cores
Bus
Speed
CPU Temp (°C)
Core 1
Cache
Size
Package
Fan Speed (rpm) SPL Spec (dBA)
Core
Vol tag e
Acer P/N
Throttling 50%: On=85°C, Off=72°C
OS Shutdown: 104°C
H/W Shutdown: 92°C
CPU Fan True Value Table (Tj = 105)
CPU Temp (°C)
Core 0
45 60 2300 28 55 70 3000 31 65 80 3100 34 75 90 3500 37 85 100 3900 40
Throttling 50%: On=100°C, Off=85°C
OS Shutdown: 104°C
H/W Shutdown: 92°C
BIOS
Item Specification
BIOS vendor Insyde BIOS BIOS ROM type Flash
CPU Temp (°C)
Core 1
Fan Speed (rpm) SPL Spec (dBA)
16 Chapter 1
Item Specification
Features Flash ROM 4MB
Support ISIPP
Support Acer UI
Support multi-boot
Suspend to RAM (S3)/Disk (S4)
V arious hot-key s for system control
Support SMBIOS 2.3, PCI2.2.
Refer to Acer BIOS specification.
DMI utility for BIOS serial number configurable/asset tag
Support PXE
Support Y2K solution
Support WinFlash
Wake on LAN from S3
Wake on LAN form S4 in AC mode
System information
System Memory
Item Specification
Memory size 8GB maximum DIMM socket number 2 Supports memory size per socket 4GB Supports DIMM type 204-pin +1.5V DDRIII Supports DIMM Speed 800/1066 MHz Supports DIMM voltage 1.5V
Memory Combinations
Slot 1 Slot 2 Total Memory
0MB 1024MB 1024MB 0MB 2048MB 2048MB 0MB 4096MB 4096MB 1024MB 0MB 1024MB 1024MB 1024MB 2048MB 1024MB 2048MB 3072MB 2048MB 0MB 2048MB 2048MB 1024MB 3072MB 2048MB 2048MB 4096MB 2048MB 4096MB 6144MB 4096MB 4096MB 8192MB
NOTE: Above table lists some system memory configurations. You may combine DIMMs with various
capacities to form other combinations. In the above table, the configuration of slot 1 and slot 2 could be reversed.
LAN Interface
Item Specification
LAN Chipset Atheros AR8132L LAN connector type RJ-45 LAN connector location Left side
Chapter 1 17
Item Specification
Feature Support for 10/100/1000
Onboard LAN
Item Specification
Manufacturer Broadcom 57780KMLG for GIGA LAN
Integrated 10/100/10000BASE-T transceiver
Automatic MDI crossover function
PCIe V1.1 compliant
10/100/10000BASE-T full -duplex/half -duplex MAC
Receive side scaling (RSS) for multicore processors
Complies with IEEE 802.3, 802.3u, 802.3ab, and
802.1p
Wake on LAN (WOL) support meeting the ACPI requirements
Statistics for SNMP MIB II, Ethernet-like MIB, and Ethernet MIB (IEEE 802.3z, Clause 30)
Self-boot feature, utilizing smaller EEPROM size with ability to use on-chip memory
Supports iSCSI boott
PCI Express CLKREQ support
Integrated switching regulator for improved power consumption
IPv4 and IPv6 large send offload and checksum offload(LSO/TCO)
18 Chapter 1
Hard Disk Drive Interface
Item Specification
Vendor & Model Name
Capacity (MB) 160, 250, 320,
Bytes per sector 512 Data heads 2-4 Drive Format Disks 1-2 Spindle speed
(RPM) Performance Specifications Buffer size 8 MB Interface SATA DC Power Requirements Voltage
tolerance
Seagate HGST T oshiba Western Digital
160, 250,
500
5V ±5% 5V ±5% 5V ±5% 5V ±5%
320, 500
5400
160, 250, 320, 500
160, 250, 320, 500, 640
Chapter 1 19
Super-Multi Drive Module
Item Specification
Vendor & model
HLDS GT20N Sony AD7580S
name Performance
With CD Diskette With DVD Diskette With CD Diskette With DVD Diskette
Specification Transfer rate (MB/
sec)
Sustained: 3,600 KB/s (24x)
max.
Sustained: 1 1 .08 Mbytes/s
(8x) max.
Sustained: 1,571 (typical)
Buffer Memory 2 MB Interface SATA Applicable disc
formats
DVD-ROM:
4.7GB (Single Layer)
8.5GB (Dual Layer) DVD-R:
3.95GB (Ver. 1.0: read only)
4.7GB (Ver. 2.0 for Authoring: read only)
4.7GB (Ver. 2.1 for General: read & write) (DL) 8.5GB (Ver. 3.0) DVD-RW:
4.7GB (Ver. 1.2/ Rev 1.0, 2.0, 3.0) DVD-RAM: 1.46GB/side, 4.7GB/side
(Ver. 2.2) DVD+R: 4.7GB (Ver. 1.3) (DL) 8.5GB (Ver. 1.1) DVD+RW:
4.7GB (Vol.1 Ver.1.3)
DVD Read: DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-
18), DVD-Video, DVD-Audio, SACD (Hybrid), UDF DVD, DVD-R, DVD-R DL, DVD-R 3.95
GB, DVD-R Authoring, DVD-R Multi-Border, DVD-RW, DVD+R, DVD+R DL, DVD+R
Multi-Session, DVD+RW, DVD-RAM V1.0, DVDRAM
V2.0 & 2.1 &2.2.
CD Read: CD-DA, CD-ROM Mode-1, CD-ROM/XA
Mode-2 Form-1 and Mode-2 Form-2, CD-i, CD-i
Bridge, Video-CD (MPEG-1), Karaoke CD, Photo-CD, Enhanced CD, CD Plus, CD Extra, itrax
CD, CD-Text, UDF CD, CD-R, and CD-RW
CD-ROM Mode-1 data disc CD-ROM Mode-2 data disc CD-ROM XA, CD-I, Photo-CD Multi-
DVD Write: DVD Data & Video
Session, Video CD CD-Audio Disc Mixed mode CD-ROM disc (data and
audio) CD-Extra CD-Text
CD Read: CD-DA, CD-ROM Mode-1, CD-ROM/XA
Mode-2 Form-1 and Mode-2 Form-2, CD-i, Video-
CD, CD-Text
CD-R (Conforming to “Orange Book Part 2”: read & write)
CD-RW (Conforming to “Orange Book Part 3”: read & write)
Loading mechanism Drawer (Solenoid Open)
Tact SW (Open)
Emergency Release (draw open hole) Power Requirement Input Voltage DC 5 V +/- 5%
Audio Interface
Item Specification
Chipset Realtek ALC272-X
Sustained: 10,993 (typical)
20 Chapter 1
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