Gateway nv59c Service Manual

Gateway NV59C Series
Service Guide
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to http://csd.acer.com.tw
PRINTED IN TAIWAN
Please refer to the table below for the updates made on Gateway NV59C service guides.
Date Chapter Updates
II
Copyright
Copyright © 2010 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders.
III
Conventions
The following conventions are used in this manual:
SCREEN MESSAGES Denotes actual messages that appear
on screen.
NOTE Gives bits and pieces of additional
information related to the current topic.
WARNING Alerts you to any damage that might
result from doing or not doing specific actions.
CAUTION Gives precautionary measures to
avoid possible hardware or software problems.
IMPORTANT Reminds you to do specific actions
relevant to the accomplishment of procedures.
NOTE: This symbol where placed in the Service Guide designates a component that should be recycled according to the local regulations.
IV
Preface
Before using this information and the product it supports, please read the following general information.
1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details.
2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
V
VI
Table of Contents
System Specifications 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Your Acer Notebook tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Closed Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Left View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
TouchPad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Lock Keys and embedded numeric keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Windows Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Hot Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
System Utilities 23
BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Gateway NV59C BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
BIOS Flash Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
DOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
WinFlash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Remove HDD/BIOS Password Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Machine Disassembly and Replacement 41
Disassembly Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Pre-disassembly Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
External Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
External Modules Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Removing the SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Removing the SD Dummy Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Removing the Optical Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Removing the HDD/WLAN/DIMM Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Removing the 3G Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Removing the DIMM Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Removing the WLAN Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Removing the Hard Disk Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Main Unit Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Main Unit Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Removing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Removing the Upper Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Removing the Left Speaker Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Removing the Right Speaker Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Removing the Power Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Removing the TouchPad Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
VII
Table of Contents
Removing the Card Reader Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Removing the USB Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Removing the Bluetooth Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Removing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Removing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Removing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
LCD Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
LCD Module Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Removing the LCD Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Removing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
Removing the Camera Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Removing the Inverter Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Removing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Removing the LCD Brackets and FPC Cable . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Removing the Microphone Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Removing the Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
LCD Module Reassembly Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Replacing the Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Replacing the Microphone Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
Replacing the LCD Brackets and FPC Cable . . . . . . . . . . . . . . . . . . . . . . . . . .103
Replacing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Replacing the Inverter Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Replacing the Camera Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Replacing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
Replacing the LCD Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Main Module Reassembly Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Replacing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Replacing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Replacing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Replacing the Bluetooth Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Replacing the USB Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Replacing the Card Reader Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Replacing the TouchPad Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Replacing the Power Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
Replacing the Right Speaker Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Replacing the Left Speaker Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
Replacing the Upper Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125
Replacing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Replacing the Hard Disk Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
Replacing the WLAN Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
Replacing the DIMM Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
Replacing the 3G Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
Replacing the HDD/WLAN/DIMM Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134
Replacing the ODD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135
Replacing the SD Dummy Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
Replacing the SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137
Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138
Troubleshooting 139
Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139
Power On Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140
No Display Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141
Random Loss of BIOS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
LCD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143
Built-In Keyboard Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143
VIII
Table of Contents
TouchPad Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144
Internal Speaker Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144
HDD Not Operating Correctly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146
ODD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147
Wireless Function Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150
Thermal Unit Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150
External Mouse Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151
Other Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151
Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152
Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152
Post Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153
Jumper and Connector Locations 159
Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159
Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160
USB/B Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161
Power Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161
3G/B Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162
CR/B Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162
Clearing Password Check and BIOS Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . .163
Clearing Password Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163
Clear CMOS Jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163
BIOS Recovery by Crisis Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164
FRU (Field Replaceable Unit) List 165
EasyNote Exploded Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .166
Main Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .166
Upper Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167
LCD Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168
FRU List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169
Screw List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .176
Model Definition and Configuration 178
Gateway NV59C . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179
Test Compatible Components 193
Microsoft® Windows® 7 Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .194
Online Support Information 207
Index 209
IX
Table of Contents
X

System Specifications

Features

Below is a brief summary of the computer’s many features: NOTE: Items denoted with an (*) are only available for selected models.
Operating System
Genuine Windows® 7 Home Premium 64-bit*
Genuine Windows® 7 Home Basic 64-bit*
Platform
Intel® Core i5-430M/i5-520M/i5-540M processor (3 MB L3 cache, 2.26/2.40/2.53 GHz with Turbo Boost up to 2.53/2.93/3.06 GHz, 1066 MHz FSB, 35 W), supporting Intel® 64 architecture, Intel® Smart Cache*
Intel® Core i3-330M/i3-350M processor (3 MB L3 cache, 2.13/2.26 GHz, 1066 MHz FSB, 35 W), supporting Intel® 64 architecture, Intel® Smart Cache*
Mobile Intel® HM55 Express Chipset
Chapter 1
System Memory
Dual-channel DDR3 SDRAM support:
Up to 4 GB of DDR3 1066 MHz memory, upgradeable to 8 GB using two soDIMM modules
Display
15.6" HD 1366 x 768 pixel resolution, high-brightness (220-nit) Gateway Ultrabright™ TFT LCD, supporting simultaneous multi-window viewing
16:9 aspect ratio
8 ms response time
Graphics
ATI Mobility Radeon™ HD 5470 with up to 3579 MB of HyperMemory™ (512 MB of dedicated DDR3 VRAM, up to 3067 MB of shared system memory), supporting Unified Video Decoder (UVD), OpenEXR High Dynamic-Range (HDR) technology, Shader Model 5.0, Microsoft® DirectX® 11, OpenGL® 3.1, OpenCL™ 1.1*
NVIDIA® GeForce® 320M6 with up to 4091 MB of TurboCache™ (1024 MB of dedicated DDR3 VRAM, up to 3067 MB of shared system memory), supporting NVIDIA® CUDA™, PhysX™, PureVideo® HD technology, OpenEXR High Dynamic-Range (HDR) technology, Shader Model
4.0, Microsoft® DirectX® 10.1*
Intel® HD Graphics with 128 MB of dedicated system memory, supporting Microsoft® DirectX® 10*
Dual independent display support
16.7 million colors
Chapter 1 1
External resolution / refresh rate:
VGA port up to 2560 x 1600: 60 Hz
VGA port up to 2048 x 1536: 85 Hz
HDMI™ port up to 1920 x 1080: 60 Hz
MPEG-2/DVD decoding
WMV9 (VC-1) and H.264 (AVC) decoding
Microsoft® DirectX Video Acceleration (DXVA) application interface (API)
HDMI™ (High-Definition Multimedia Interface) with HDCP (High-bandwidth Digital Content
Protection) support
Storage subsystem
160/250/320/500/640 GB hard disk drive
Multi-in-1 card reader, supporting:
Secure Digital™ (SD) Card, MultiMediaCard (MMC), Memory Stick™ (MS), Memory Stick
PRO™ (MS PRO), xD-Picture Card™ (xD)
Audio
Two built-in stereo speakers
High-definition audio support
Built-in microphone
MS-Sound compatible
Optical Media Drive
4X Blu-ray Disc™/DVD-Super Multi double-layer drive*:
Read: 24X CD-ROM, 24X CD-R, 24X CD-RW, 8X DVD-ROM, 8X DVD-R, 8X DVD+R, 8X
DVD-ROM DL, 6X DVD-R DL, 6X DVD+R DL, 8X DVD-RW, 8X DVD+RW, 5X DVD-RAM, 4X BD-ROM, 4X BD-R, 2X BD-RE, 4X BD-ROM DL, 4X BD-R DL, 2X BD-RE DL
Write: 24X CD-R, 16X CD-RW, 8X DVD-R, 8X DVD+R, 6X DVD-RW, 6X DVD+RW, 5X DVD-
RAM, 4X DVD+R DL, 4X DVD-R DL
8X DVD-Super Multi double-layer drive*:
Read: 24X CD-ROM, 24X CD-R, 24X CD-RW, 8X DVD-ROM, 8X DVD-R, 8X DVD+R, 6X
DVD-ROM DL, 6X DVD-R DL, 6X DVD+R DL, 6X DVD-RW , 6X DVD+RW, 5X DVD-RAMo
Write: 24X CD-R, 16X CD-RW, 8X DVD-R, 8X DVD+R, 4X DVD-R DL, 4X DVD+R DL, 6X
DVD-RW, 8X DVD+RW, 5X DVD-RAM
Dimensions and Weight
381 (W) x 253 (D) x 26/34.14 (H) mm (14.99 x 9.96 x 1.02/1.46 inches)
2.6 kg (5.72 lbs.)13 with 6-cell battery
Communication
Video conferencing solution, featuring:
High-def webcam with 1280 x 1024 resolution
Microphone
•WLAN:
2 Chapter 1
802.11b/g/n Wi-Fi CERTIFIED™
802.11b/g Wi-Fi CERTIFIED™
WPAN1: Bluetooth® 2.1
LAN: Gigabit Ethernet, Wake-on-LAN ready
Privacy control
BIOS user, supervisor, HDD passwords
Kensington lock slot
Power subsystem
ACPI 3.0 CPU power management standard: supports Standby and Hibernation power-saving modes
3-pin 90 W AC adapter6:
133 (W) x 59 (D) x 31 (H) mm (5.23 x 2.32 x 1.22 inches)
390 g (0.86 lbs.) with 180 cm DC cable
3-pin 65 W AC adapter9:
108 (W) x 46 (D) x 29.5 (H) mm (4.25 x 1.81 x 1.16 inches)
225 g (0.49 lbs.) with 180 cm DC cable
4400 mAh 6-cell Li-ion standard battery pack
Estimated battery life: Up to 4 hours, 30 minutes with integrated graphics; up to 3 hours, 20 minutes14 with discrete graphics.
ENERGY STAR®
Special keys and controls
99-/100-/103-key keyboard
Multi-gesture touchpad, supporting two-finger scroll, pinch, rotate, flip
Nine function keys, four cursor keys, Windows® key, international language support
I/O interface
Multi-in-1 card reader
Three USB 2.0 ports
HDMI™ port with HDCP support
External display (VGA) port
Headphone/speaker/line-out jacks
Microphone-in jack
Ethernet (RJ-45) port
DC-in jack for AC adapter
Software
Gateway Identity Card
Gateway InfoCentre
Gateway MyBackup Solution
Chapter 1 3
Gateway Power Management
Gateway Recovery Management
Gateway Registration
Gateway Social Networking Application
Gateway Updater
Adobe® Flash® Player 10
Adobe® Reader® 9.1
Cyberlink® PowerDVD™
eBay® shortcut 2009 (Canada, France, Germany, Italy, Mexico, Spain, UK, US only)
Google Toolbar™
Microsoft® Office Personal 2007 (Service Pack 2) (Japan only, subject to customer request)
Microsoft® Office Trial (Service Pack 2)
Microsoft® Silverlight™
Microsoft® Works SE 9 (Brazil, Canada, France, Germany, Poland, Russia, UK and US only)
Microsoft® Works 9
Netflix shortcut (US only)
Nero® 9 Essentials Gateway Edition
Norton Internet Security™ 2010 Gateway Edition
Norton™ Online Backup
WildTangent® Gateway Edition (except China, Japan, Hong Hong, Korea)
Windows Live™ Essentials - Wave 3.2 (Mail, Photo Gallery, Live™ Messenger, Movie Maker , Writer)
Optional Items
Bluetooth® 2.1 module
1 GB / 2 GB / 4 GB DDR3 1333 MHz soDIMM module
4400 mAh 6-cell Li-ion battery pack
3-pin 90 W AC adapter
3-pin 65 W AC adapter
Environment
Temperature:
Operating: 5 °C to 35 °C
Non-operating: -20 °C to 65 °C
Humidity (non-condensing):
Operating: 20% to 80%
Non-operating: 20% to 80%
4 Chapter 1

System Block Diagram

Chapter 1 5

Your Acer Notebook tour

Front View

1 2
3
11
10
89
No. Icon Item Description
1 Webcam Web camera for video communication
(for selected models).
2 Microphone Internal microphone for recording sound.
4 5
6
7
3 Display screen Also called Liquid-Crystal Display (LCD),
displays computer output.
4 HDD Indicates when the hard disk drive is active.
Communication indicator
6 Chapter 1
Indicates the computer’s wireless connectivity device status.
No. Icon Item Description
5 Power button Turns the computer on and off.
6 Keyboard For entering data into your computer. 7 Palmrest Comfortable support area for your hands when
you use the computer.
8 Click buttons (left
and right)
9
Power
1
The left and right buttons function like the left and right mouse buttons.
Indicates the computer’s power status.
1
Battery
10 T ouchPad T ouch-sensitive pointing device which functions
11 Speakers Left and right speakers deliver stereo audio
NOTE:
1
The front panel indicators are visible even when the computer cover is closed.
Indicates the computer’s battery status.
1. Charging: The light shows amber when the battery is charging.
2. Fully charged: The light shows blue when in AC mode.
like a computer mouse.
output.

Closed Front View

No. Icon Item Description
1 Multi-in-1 card
reader
Accepts Secure Digital (SD), MultiMediaCard (MMC), Memory Stick (MS), Memory Stick PRO (MS PRO), xDPicture Card (xD).
NOTE: Push to remove/install the card.
Only one card can operate at any given time.
1
Chapter 1 7

Left View

1435672
No. Icon Item Description
1 DC-in jack Connects to an AC adapter
2 Ventilation slots Enable the computer to stay cool, even after
prolonged use.
3 External display
(VGA) port
4 Ethernet (RJ-45)
port 5 HDMI Connect to HDMI devices 6 USB 2.0 ports Connect to USB 2.0 devices (e.g. USB mouse,
7 Microphone-in
jack
Connects to a display device (e.g. external monitor, LCD projector).
Connects to an Ethernet 10/100-based network.
USB camera). Accepts input from external microphones.
Headphones/
speaker/line-out
jack
Connects to audio line-out devices (e.g. speakers, headphones).
8 Chapter 1

Right View

1435 62
No. Item Description
1 USB 2.0 ports Connect to USB 2.0 devices (e.g. USB mouse, USB
camera). 2 Optical drive Internal optical drive; accepts CDs or DVDs. 3 Optical disk access
indicator 4 Optical drive eject button Ejects the optical disk from the drive. 5 Emergency eject hole Ejects the optical drive tray when the computer is turned
6 Kensington lock slot Connects to a Kensington-compatible computer security
Lights up when the optical drive is active.
off. Note: Insert a paper clip into the emergency eject hole to
eject the optical drive tray when the computer is off.
lock. Note: Wrap the computer security lock cable around an
immovable object such as a table or handle of a locked drawer. Insert the lock into the notch and turn the key to secure the lock. Some keyless models are also available.

Bottom View

1
6
2
3
Chapter 1 9
5
4
No. Icon Item Description
1 Battery bay Houses the computer's battery pack. 2 Battery release
latch
3 Hard disk bay Houses the computer's hard disk (secured
Releases the battery for removal.
with screws).
4 Memory
compartment
5 Battery lock Locks the battery in position.
6 Ventilation slots
and cooling fan
Houses the computer's main memory.
Enable the computer to stay cool, even after prolonged use.
Note: Do not cover or obstruct the fan opening.

Indicators

The computer has several easy-to-read status indicators. The front panel indicators are visible even when the computer cover is closed.
Icon Function Description
Power Indicates the computer's power status.
Battery Indicates the computer's battery status.
NOTE: 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows green when in AC mode.
HDD Indicates when the hard disk drive is active.
Communication indicator Indicates the computer’s wireless connectivity
device status.
10 Chapter 1

TouchPad Basics

The following items show you how to use the TouchPad:
Move your finger across the TouchPad (1) to move the cursor.
Press the left (2) and right (3) buttons located beneath the TouchPad to perform selection and execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the TouchPad is the same as clicking the left button.
Function Left Button (2) Right Button (3) Main TouchPad (1)
Execute Quickly click twice. Tap twice (at the same speed
Select Click once. Tap once. Drag Click and hold, then use
finger on the TouchPad to drag the cursor.
Access context menu
as double-clicking a mouse button).
Tap twice (at the same speed as double-clicking a mouse button); rest your finger on the TouchPad on the second tap and drag the cursor.
Click once.
NOTE: When using the T ouchPad, keep it - and your fingers - dry and clean. The TouchPad is sensitive to
finger movement; hence, the lighter the touch, the better the response. Tapping too hard will not increase the TouchPad’s responsiveness.
Chapter 1 11

Using the Keyboard

The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function and special keys.

Lock Keys and embedded numeric keypad

The keyboard has two lock keys which you can toggle on and off.
Lock key Description
Caps Lock When Caps Lock is on, all alphabetic charac ters typed are in uppercase. Num Lock When Num Lock is on, the embedded keypad is in numeric mode.
12 Chapter 1

Windows Keys

The keyboard has two keys that perform Windows-specific functions.
Key Description
Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button;
it launches the Start menu. It can also be used with other keys to provide a variety of functions:
<>: Open or close the S tart menu <> + <D>: Display the desktop <> + <E>: Open Windows Explore <> + <F>: Search for a file or folder <> + <G>: Cycle through Sidebar gadgets <> + <L>: Lock your computer (if you are connected to a network domain), or
switch users (if you're not connected to a network domain)
<> + <M>: Minimizes all windows <> + <R>: Open the Run dialog box <> + <T>: Cycle through programs on the taskbar <> + <U>: Open Ease of Access Center <> + <X>: Open Windows Mobility Center <> + <BREAK>: Display the System Properties dialog box <> + <SHIFT+M>: Restore minimized windows to the desktop <> + <TAB>: Cycle through programs on the taskbar by using Windows Flip 3-D <> + <SPACEBAR>: Bring all gadgets to the front and select Windows Sidebar
Application key
<CTRL> +
<CTRL> + <> + <TAB>: Use the arrow keys to cycle through programs on the
Note: Depending on your edition of Windows 7, some shortcuts may not function as
This key has the same effect as clicking the right mouse button; it opens the application's context menu.
<> + <F>: Search for computers (if you are on a network)
taskbar by using Windows Flip 3-D
described.
Chapter 1 13

Hot Keys

The computer employs hotkeys or key combinations to access most of the computer’s controls like screen brightness, volume output and the BIOS utility.
To activate hot keys, press and hold the <Fn> key before pressing the other key in the hotkey combination.
Hotkey Icon Function Description
<Fn> + <F2> Communication Device
On/Off
<Fn> + <F3> Sleep Puts the computer in Sleep mode.
<Fn> + <F4> Display toggle Switches display output between the display
<Fn> + <F5> Display Blank Turns off the LCD back light
T oggles WiFi, 3G and Bluetooth on and off using a pop-up window.
screen, external monitor (if connected) and both.
<Fn> + <F6> Touchpad toggle T urns the touchpad on and off.
<Fn> + <F7> Play/Pause Toggles media between play and pause.
<Fn> + <F8> Stop Stops media playback.
<Fn> + <F9> Skip Back Skips media backward.
<Fn> + <F10> Skip Forward Skips media forward.
<Fn> + <F11> Brightness Down Decreases the screen brightness.
<Fn> + <F12> Brightness Up Increases the screen brightness.
Speaker toggle Turns the speakers on and off.
Volume down Decreases the sound volume.
Volume up Increases the sound volume.
14 Chapter 1
Hotkey Icon Function Description
Social Networking Opens Facebook Login screen.
<Fn> + <Pg Up> Page Up Scrolls the page up.
<Fn> + <Pg Dn> Page Down Scrolls the page down.
<Fn> + <Home> Ho me Scrolls to the top of the page.
<Fn> + <End> End Scrolls to the bottom of the page.
Chapter 1 15

Hardware Specifications and Configurations

Processor
Item Specification
CPU Intel Calpella (Discrete/UMA: Arrandale with Gfx)
Intel PCH: HM55 (4MB SPI ROM) Type Intel Mobile Memron uPGA CPU Package Micro uPGA-478 Package Power 65 Watts On-die Cache 4MB L2 cache Front Side Bus 667/800/1066MHz
Processor Specifications
Item
Ci3330M 2.13 2 330 M 3 MB PGA988 35W KC.33001.DMP Ci5430M 2.26 2 430 M 3 MB PGA988 35W KC.43001.DMP Ci5520M 2.24 2 520 M 3 MB PGA988P 35W KC.52001.DMP
CPU Fan True Value Table (Tj = 90)
CPU Temp (°C)
Core 0
45 57 2300 28 52 64 3000 31 59 70 3100 34 65 78 3500 37 72 85 3900 40
CPU
Speed
Cores
Bus
Speed
CPU Temp (°C)
Core 1
Cache
Size
Package
Fan Speed (rpm) SPL Spec (dBA)
Core
Vol tag e
Acer P/N
Throttling 50%: On=85°C, Off=72°C
OS Shutdown: 104°C
H/W Shutdown: 92°C
CPU Fan True Value Table (Tj = 105)
CPU Temp (°C)
Core 0
45 60 2300 28 55 70 3000 31 65 80 3100 34 75 90 3500 37 85 100 3900 40
Throttling 50%: On=100°C, Off=85°C
OS Shutdown: 104°C
H/W Shutdown: 92°C
BIOS
Item Specification
BIOS vendor Insyde BIOS BIOS ROM type Flash
CPU Temp (°C)
Core 1
Fan Speed (rpm) SPL Spec (dBA)
16 Chapter 1
Item Specification
Features Flash ROM 4MB
Support ISIPP
Support Acer UI
Support multi-boot
Suspend to RAM (S3)/Disk (S4)
V arious hot-key s for system control
Support SMBIOS 2.3, PCI2.2.
Refer to Acer BIOS specification.
DMI utility for BIOS serial number configurable/asset tag
Support PXE
Support Y2K solution
Support WinFlash
Wake on LAN from S3
Wake on LAN form S4 in AC mode
System information
System Memory
Item Specification
Memory size 8GB maximum DIMM socket number 2 Supports memory size per socket 4GB Supports DIMM type 204-pin +1.5V DDRIII Supports DIMM Speed 800/1066 MHz Supports DIMM voltage 1.5V
Memory Combinations
Slot 1 Slot 2 Total Memory
0MB 1024MB 1024MB 0MB 2048MB 2048MB 0MB 4096MB 4096MB 1024MB 0MB 1024MB 1024MB 1024MB 2048MB 1024MB 2048MB 3072MB 2048MB 0MB 2048MB 2048MB 1024MB 3072MB 2048MB 2048MB 4096MB 2048MB 4096MB 6144MB 4096MB 4096MB 8192MB
NOTE: Above table lists some system memory configurations. You may combine DIMMs with various
capacities to form other combinations. In the above table, the configuration of slot 1 and slot 2 could be reversed.
LAN Interface
Item Specification
LAN Chipset Atheros AR8132L LAN connector type RJ-45 LAN connector location Left side
Chapter 1 17
Item Specification
Feature Support for 10/100/1000
Onboard LAN
Item Specification
Manufacturer Broadcom 57780KMLG for GIGA LAN
Integrated 10/100/10000BASE-T transceiver
Automatic MDI crossover function
PCIe V1.1 compliant
10/100/10000BASE-T full -duplex/half -duplex MAC
Receive side scaling (RSS) for multicore processors
Complies with IEEE 802.3, 802.3u, 802.3ab, and
802.1p
Wake on LAN (WOL) support meeting the ACPI requirements
Statistics for SNMP MIB II, Ethernet-like MIB, and Ethernet MIB (IEEE 802.3z, Clause 30)
Self-boot feature, utilizing smaller EEPROM size with ability to use on-chip memory
Supports iSCSI boott
PCI Express CLKREQ support
Integrated switching regulator for improved power consumption
IPv4 and IPv6 large send offload and checksum offload(LSO/TCO)
18 Chapter 1
Hard Disk Drive Interface
Item Specification
Vendor & Model Name
Capacity (MB) 160, 250, 320,
Bytes per sector 512 Data heads 2-4 Drive Format Disks 1-2 Spindle speed
(RPM) Performance Specifications Buffer size 8 MB Interface SATA DC Power Requirements Voltage
tolerance
Seagate HGST T oshiba Western Digital
160, 250,
500
5V ±5% 5V ±5% 5V ±5% 5V ±5%
320, 500
5400
160, 250, 320, 500
160, 250, 320, 500, 640
Chapter 1 19
Super-Multi Drive Module
Item Specification
Vendor & model
HLDS GT20N Sony AD7580S
name Performance
With CD Diskette With DVD Diskette With CD Diskette With DVD Diskette
Specification Transfer rate (MB/
sec)
Sustained: 3,600 KB/s (24x)
max.
Sustained: 1 1 .08 Mbytes/s
(8x) max.
Sustained: 1,571 (typical)
Buffer Memory 2 MB Interface SATA Applicable disc
formats
DVD-ROM:
4.7GB (Single Layer)
8.5GB (Dual Layer) DVD-R:
3.95GB (Ver. 1.0: read only)
4.7GB (Ver. 2.0 for Authoring: read only)
4.7GB (Ver. 2.1 for General: read & write) (DL) 8.5GB (Ver. 3.0) DVD-RW:
4.7GB (Ver. 1.2/ Rev 1.0, 2.0, 3.0) DVD-RAM: 1.46GB/side, 4.7GB/side
(Ver. 2.2) DVD+R: 4.7GB (Ver. 1.3) (DL) 8.5GB (Ver. 1.1) DVD+RW:
4.7GB (Vol.1 Ver.1.3)
DVD Read: DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-
18), DVD-Video, DVD-Audio, SACD (Hybrid), UDF DVD, DVD-R, DVD-R DL, DVD-R 3.95
GB, DVD-R Authoring, DVD-R Multi-Border, DVD-RW, DVD+R, DVD+R DL, DVD+R
Multi-Session, DVD+RW, DVD-RAM V1.0, DVDRAM
V2.0 & 2.1 &2.2.
CD Read: CD-DA, CD-ROM Mode-1, CD-ROM/XA
Mode-2 Form-1 and Mode-2 Form-2, CD-i, CD-i
Bridge, Video-CD (MPEG-1), Karaoke CD, Photo-CD, Enhanced CD, CD Plus, CD Extra, itrax
CD, CD-Text, UDF CD, CD-R, and CD-RW
CD-ROM Mode-1 data disc CD-ROM Mode-2 data disc CD-ROM XA, CD-I, Photo-CD Multi-
DVD Write: DVD Data & Video
Session, Video CD CD-Audio Disc Mixed mode CD-ROM disc (data and
audio) CD-Extra CD-Text
CD Read: CD-DA, CD-ROM Mode-1, CD-ROM/XA
Mode-2 Form-1 and Mode-2 Form-2, CD-i, Video-
CD, CD-Text
CD-R (Conforming to “Orange Book Part 2”: read & write)
CD-RW (Conforming to “Orange Book Part 3”: read & write)
Loading mechanism Drawer (Solenoid Open)
Tact SW (Open)
Emergency Release (draw open hole) Power Requirement Input Voltage DC 5 V +/- 5%
Audio Interface
Item Specification
Chipset Realtek ALC272-X
Sustained: 10,993 (typical)
20 Chapter 1
Item Specification
Features High Definition Audio Codec
Single Analogue MIC
2.0 Watt speaker/5cc chamber/speaker size 18 phi, x2
Headphone-out w/o SPDIF-out
Power and Keyboard Controller
Item Specification
Controller GP8T Type; 358.27mm x 113.44mm x 4.9mm Features Support Windows keys and Application keys
Standard pitch, 2.5 mm travel length
Multi-Language support
Hotkeys See “Hot Keys” on page 14.
Battery
Item
Vendor & model name SANYO/SONY/PANASONIC/SAMSUNG/SIMPLO AS2009A Battery Type Li-ion Pack capacity 4400 mAh Normal Voltage 2.2 Ah Package configuration 3S2P
Specification
6 Cell
Chapter 1 21
LCD 15.6”
Item Specification
Vendor/model name AUO/CPT/CMO/Samsung/LCD/INL Screen Diagonal (mm) 15.6 inches Display resolution (pixels) 1366 x 768 WXGA Clare Pixel Pitch 0.204 x 0.204 Display Mode Normal
2
220
Typical White Luminance (cd/m
)
(also called Brightness) Contrast Ratio 500 typical Response Time (Optical Rise
8
Time/Fall Time) msec Luminance Uniformity 1.25 max Electrical Interface LVDS Support Color 262K Viewing Angle (up/down/right/
15/35/45/45
left) Temperature Range (°C)
Operating Storage (shipping)
0 to +50
-20 to +60
Card Reader
Item Specification
Part Name RealTek 5160 Package 5-in-1 card reader General Features PCI-E interface
Push-push type
•Dummy card
22 Chapter 1
Chapter 2

System Utilities

BIOS Setup Utility

The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System).
Y our computer is already properly configured and optimized, and you do not need to run this utility . However , if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises.
To activate the BIOS Utility, press F2 during POST (when “Press <F2> to enter Setup” message is prompted on the bottom of screen).
The default parameter of F12 Boot Menu is set to “disabled”. If you want to change boot device without entering BIOS Setup Utility, please set the parameter to “enabled”.
Press <F12> during POST to enter multi-boot menu. In this menu, user can change boot device without entering BIOS SETUP Utility.

Navigating the BIOS Utility

There are six menu options: Information, Main, Security, Boot, and Exit. Follow these instructions:
To choose a menu, use the left and right arrow keys.
To choose an item, use the up and down arrow keys.
To change the value of a parameter, press F5 or F6.
Press Esc while you are in any of the menu options to go to the Exit menu.
In any menu, you can load default settings by pressing F9. You can also press F10 to save any changes made and exit the BIOS Setup Utility.
NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a
particular menu are shown on the bottom of the screen. Help for parameters are found in the Item Specific Help part of the screen. Read this carefully when making changes to parameter values. Please note that system information is subject to different models.
Chapter 2 23

Gateway NV59C BIOS

Information

The Information screen displays a summary of your computer hardware information.
InsydeH20 Setup Utility Rev. 3.5
Main
SecurityInformation
CPU Type
CPU Type
CPU Speed
CPU Speed
HDD Model Name:
HDD Model Name:
HDD Serial Number:
HDD Serial Number:
ATAPI Model Name:
ATAPI Model Name:
System BIOS Version:
System BIOS Version:
VGA BIOS Version:
VGA BIOS Version:
Serial Number:
Serial Number:
Asset Tag Number:
Asset Tag Number:
Product Name:
Product Name:
Manufacturer Name:
Manufacturer Name:
UUID:
UUID:
Boot
Exit
Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz
Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz
2.13GHz
2.13GHz
TOSHIBA MK3265GSX
TOSHIBA MK3265GSX
Y9U5A09MA
Y9U5A09MA
TSSTcorp CDDVDW TS-L633C
TSSTcorp CDDVDW TS-L633C
V1.02
V1.02
ATI VGA VER012.015.000.003.036141
ATI VGA VER012.015.000.003.036141
NEW902101400114B4A1601
NEW902101400114B4A1601
Gateway NV59C
Gateway NV59C
Gateway
Gateway
B2B51E657B28295741E2705AB616A5AB
B2B51E657B28295741E2705AB616A5AB
Help
F1
Exit
ESC
NOTE: The screen above is for your reference only. Actual values may differ according to model. The table below describes the parameters in this screen.
Parameter Description
CPU Type This field shows the CPU type and speed of the system. CPU Speed This field shows the speed of the CPU. HDD Model Name This field shows the model name of HDD installed on primary IDE
HDD Serial Number This field displays the serial number of HDD installed on primary IDE
ATAPI Model Name This field shows the model name of the Optical device installed in
System BIOS Version Displays system BIOS version. VGA BIOS Version This field displays the VGA firmware version of the system. Serial Number This field displays the serial number of this unit. Asset Tag Number This field displays the asset tag number of the system. Product Name This field shows product name of the system. Manufacturer Name This field displays the manufacturer of this system. UUID Universally Unique Identifier (UUID) is an identifier standard used in
Select Item Select Menu
master.
master.
the system.
software construction, standardized by the Open Software Foundation (OSF) as part of the Distributed Computing Environment (DCE).
F5/F6 Enter
Change Values Select SubMenu
Setup Default
F9
Save and Exit
F10
24 Chapter 2

Main

The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery.
InsydeH20 Setup Utility Rev. 3.5
Information
System Time:
System Time: System Date:
System Date:
Total Memory:
Total Memory:
Video Memory:
Video Memory:
Quiet Boot
Quiet Boot
Network Boot
Network Boot
F12 Boot Menu
F12 Boot Menu
D2D Recovery
D2D Recovery
SATA Mode
SATA Mode
Display Mode
Display Mode
Main
Security
Boot
Exit
[19:10:59]
[19:10:59] [2/22/2010]
[2/22/2010]
3072 MB
3072 MB
1024 MB
1024 MB
[Enabled]
[Enabled]
[Enabled]
[Enabled]
[Disabled]
[Disabled]
[Enabled]
[Enabled]
[AHCI Mode]
[AHCI Mode]
[Discrete Graphics]
[Discrete Graphics]
Item Specific Help
This is the help for the hour field. Valid range is from 0 to 23. /INCREASE
REDUCE
: F5/F6
Help
F1
Exit
ESC
NOTE: The screen above is for your reference only. Actual values may differ. The table below describes the parameters in this screen.
Parameter Description Format/Option
System Time Sets the system time. The hours are displayed with 24-
System Date Sets the system date. Format MM/DD/YYYY
Total Memory Video Memory Quiet Boot The notebook displays an illustration called the OEM
Network Boot Enables, disables the system boot from LAN (remote
F12 Boot Menu Enables, disables Boot Menu during POST. Option: Enabled or Enabled D2D Recovery Enables, disables D2D Recovery function. The function
SATA Mode Control the mode in which the SATA controller should
Display Mode Control the graphics display mode.
Select Item Select Menu
hour format.
Displays the total memory available. Displays the available memory for Video.
screen during system boot instead of the traditional POST screen that displays the normal diagnostic messages.
server).
allows the user to create a hidden partition on hard disc drive to store operation system and restore the system to factory defaults.
operate.
Note: Switchable Graphics is displayed as an option if supported by the system.
F5/F6 Enter
Change Values Select SubMenu
Setup Default
F9
Save and Exit
F10
Format: HH:MM:SS (hour:minute:second)
(month/day/year) N/A N/A Option: Enabled or
Disabled
Option: Enabled or Disabled
Option: Enabled or Disabled
Option: AHCI or IDE
Options: Integrated Graphics, Discrete Graphics or Switchable Graphics
Chapter 2 25

Security

The Security screen contains parameters that help safeguard and protect your computer from unauthorized use.
InsydeH20 Setup Utility Rev. 3.5
Information
Supervisor Password Is:
Supervisor Password Is:
User Password Is:
User Password Is:
HDD Password Is:
HDD Password Is:
Set Supervisor Password
Set Supervisor Password Set User Password
Set User Password
Set HDD Password
Set HDD Password
Password on Boot
Password on Boot
Main Boot
Security
Exit
Clear
Clear
Clear
Clear
Clear
Clear
[Disabled]
[Disabled]
Item Specific Help
Install or Change the password and the length of password must be greater than one word.
Help
F1
Exit
ESC
The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.
Parameter Description Option
Supervisor Password Is Shows the setting of the Supervisor password Clear or Set User Password Is Shows the setting of the user password. Clear or Set HDD Password Is Shows the setting of the hard disk password. Clear or Set Set Supervisor Password Press Enter to set the supervisor password. When set,
Set User Password Press Enter to set the user password. When user
Set HDD Password Enter HDD Password. N/A Password on Boot Defines whether a password is required or not while the
Select Item Select Menu
this password protects the BIOS Setup Utility from unauthorized access. The user can not either enter the Setup menu nor change the value of parameters.
password is set, this password protects the BIOS Setup Utility from unauthorized access. The user can enter Setup menu only and does not have right to change the value of parameters.
events defined in this group happened. The following sub-options are all requires the Supervisor password for changes and should be grayed out if the user password was used to enter setup.
F5/F6 Enter
Change Values Select SubMenu
F9 F10
Setup Default Save and Exit
N/A
N/A
Disabled or Enabled
NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget
your password. If you forget your password, you may have to return your notebook computer to your dealer to reset it.
26 Chapter 2
Setting a Password
Follow these steps as you set the user or the supervisor password:
1. Use the ↑ and keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Supervisor Password box appears:
Set Supervisor Password
Enter New Password [ ][ ]
Confirm New Password [ ]
2. Type a password in the “Enter New Password” field. The password length can not exceed 8 alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the “Confirm New Password” field.
IMPORTANT:Be very careful when typing your password because the characters do not appear on the screen.
3. Press Enter. After setting the password, the computer sets the User Password parameter to “Set”.
4. If desired, you can opt to enable the Password on boot parameter.
5. When you are done, press F10 to save the changes and exit the BIOS Setup Utility.
Removing a Password
Follow these steps:
1. Use the ↑ and keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Password box appears:
Set Supervisor Password
Enter Current Password [ ][ ]
Enter New Password [ ]
Confirm New Password [ ][ ]
2. Type the current password in the Enter Current Password field and press Enter.
3. Press Enter twice without typing anything in the Enter New Password and Confirm New Password fields.
The computer then sets the Supervisor Password parameter to “Clear”.
4. When you have changed the settings, press u to save the changes and exit the BIOS Setup Utility.
Chapter 2 27
Changing a Password
1. Use the ↑ and keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Password box appears.
Set Supervisor Password
Enter Current Password [ ][ ]
Enter New Password [ ]
Confirm New Password [ ][ ]
2. Type the current password in the Enter Current Password field and press Enter.
3. Type a password in the Enter New Password field. Retype the password in the Confirm New Password
field.
4. Press Enter. After setting the password, the computer sets the User Password parameter to “Set”.
5. If desired, you can enable the Password on boot parameter.
6. When you are done, press F10 to save the changes and exit the BIOS Setup Utility.
If the verification is OK, the screen will display as following.
Setup Notice
Changes have been saved.
[Continue][Continue]
The password setting is complete after the user presses Enter. If the current password entered does not match the actual current password, the screen will show you the
Setup Warning.
Setup Warning
Invalid Password.
[Continue][Continue]
If the new password and confirm new password strings do not match, the screen will display the following message.
Setup Warning
Passwords do not match.
Re-enter password.
[Continue][Continue]
28 Chapter 2

Boot

This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the USB diskette drives, the onboard hard disk drive and the DVD drive in the module bay.
Select Boot Devices to select specific devices to support boot.
InsydeH20 Setup Utility Rev. 3.5
Information
Boot priority order:
Boot priority order:
Main Boot
Security
Exit
Item Specific Help
1. IDE0 : TOSHIBA MK3265GSX
1. IDE0 : TOSHIBA MK3265GSX
2. IDE1 : TSSTcorp CDDVDW TS-L633C
2. IDE1 : TSSTcorp CDDVDW TS-L633C
3. USB FDD :
3. USB FDD :
4. Network Boot : LEGACY PCI DEVICE
4. Network Boot : LEGACY PCI DEVICE
5. USB HDD :
5. USB HDD :
6. USB CDROM :
6. USB CDROM :
F1 ESC
Help Exit
Select Item Select Menu
F5/F6 Enter
Change Values Select SubMenu
Use < > or < > to select a device, then press <F5> to move it down the list, or <F6> to move it up the list. Press <Esc> to escape the menu
Setup Default
F9
Save and Exit
F10
Chapter 2 29

Exit

The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility.
InsydeH20 Setup Utility Rev. 3.5
Information
Exit Saving Changes
Exit Saving Changes Exit Discarding Changes
Exit Discarding Changes
Load Setup Defaults
Load Setup Defaults
Discard Changes
Discard Changes
Save Changes
Save Changes
Main
Security
Boot
Exit
Item Specific Help
Exit system setup and save your changes.
Help
F1
Exit
ESC
The table below describes the parameters in this screen.
Parameter Description
Exit Saving Changes Exit System Setup and save your changes to. Exit Discarding
Changes Load Setup Default Load default values for all SETUP item. Discard Changes Load previous values all SETUP items. Save Changes Save Setup Data.
Select Item Select Menu
Exit utility without saving setup data to.
F5/F6 Enter
Change Values Select SubMenu
Setup Default
F9
Save and Exit
F10
30 Chapter 2

BIOS Flash Utilities

The BIOS Flash memory update is required for the following conditions:
New versions of system programs
New features or options
Restore a BIOS when it becomes corrupted.
Use the Flash utility to update the system BIOS Flash ROM.
NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery
Diskette before you use the Flash utility. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Flash. NOTE: Please use the AC adaptor power supply when you run the Flash utility. If the battery pack does not
contain enough power to finish BIOS Flash, you may not boot the system because the BIOS is not
completely loaded. Fellow the steps below to run the Flash.
1. Prepare a bootable diskette.
2. Copy the Flash utilities to the bootable diskette.
3. Then boot the system from the bootable diskette. The Flash utility has auto-execution function.
Chapter 2 31

DOS Flash Utility

Perform the following steps to use the DOS Flash Utility:
1. Press F2 during boot to enter the Setup Menu.
2. Select Boot Menu to modify the boot priority order, for example, if using USB HDD to Update BIOS, move
USB HDD to position 1.
InsydeH20 Setup Utility Rev. 3.5
Information
Boot priority order:
Boot priority order:
Main Boot
Security
Exit
Item Specific Help
1. IDE0 : TOSHIBA MK3265GSX
1. IDE0 : TOSHIBA MK3265GSX
2. IDE1 : TSSTcorp CDDVDW TS-L633C
2. IDE1 : TSSTcorp CDDVDW TS-L633C
3. USB FDD :
3. USB FDD :
4. Network Boot : LEGACY PCI DEVICE
4. Network Boot : LEGACY PCI DEVICE
5. USB HDD :
5. USB HDD :
6. USB CDROM :
6. USB CDROM :
Help
F1
Exit
ESC
3. Execute the BIOS.BAT batch file to update BIOS. The flash process begins as shown.
Select Item Select Menu
F5/F6 Enter
Change Values Select SubMenu
Use < > or < > to select a device, then press <F5> to move it down the list, or <F6> to move it up the list. Press <Esc> to escape the menu
Setup Default
F9
Save and Exit
F10
32 Chapter 2
4. In flash BIOS, the message Please do not remove AC Power Source displays. NOTE: If the AC power is not connected, the following message displays.
Plug in the AC power to continue.
5. Flash is complete when the message Flash programming complete displays.
Chapter 2 33

WinFlash Utility

Perform the following steps to use the WinFlash Utility:
1. Double-click the WinFlash executable.
2. Click OK to begin the update. A progress screen displays.
34 Chapter 2

Remove HDD/BIOS Password Utilities

This section provides you with details about removing HDD/BIOS password:
Remove HDD Password:
If you key in the wrong HDD password three times, an error is generated.
To reset the HDD password, perform the following steps:
1. After the error is displayed, select the Enter Unlock Password option on th e screen.
2. An Encode key is generated for unlocking utilities. Note down this key.
3. Execute the UnlockHD.EXE file to create the unlock code in DOS Mode using the format UnlockHD
[Encode code] with the code noted in the previous step, as follows:
UnlockHD 76943488
4. The command generates a password which can be used for unlocking the HDD.
Password : 46548274
5. Key in the password from the previous step to unlock the HDD as shown.
Chapter 2 35
Removing BIOS Passwords
To clear the User or Supervisor passwords, open the DIMM door and use a metal instrument to short the
RTC_RST point.
Cleaning BIOS Passwords
To clean the User or Supervisor passwords, perform the following steps:
1. From a DOS prompt, execute clnpwd.exe
2. Press 1 or 2 to clean the desired password shown on the screen.
The onscreen message determines whether the function is successful or not.
36 Chapter 2
Using Boot Sequence Selector
The Boot Sequence Selector allows the boot order to be changed without accessing the BIOS. To use Boot Sequence Selector, perform the following steps:
1. Enter into DOS.
2. Execute BS.exe to display the usage screen.
3. Select the desired boot sequence by entering the corresponding sequence. For example, enter BS2 to
change the boot sequence to HDD | CD ROM | LAN | Floppy.
Chapter 2 37
Using DMITools
The DMI (Desktop Management Interface) Tool copies BIOS information to EEPROM to be used in the DMI pool for hardware management.
When the BIOS displays Verifying DMI pool data it is checking that the table correlates with the hardware before sending to the operating system (Windows, etc.).
To update the DMI Pool, perform the following steps:
1. Boot into DOS.
2. Execute dmitools. The following messages report to screen to confirm completion:
dmitools /r ==> Read dmi string from bios
dmitools /wm xxxx ==> Write manufacturer name to eeprom (max. 16 characters)
dmitools /wp xxxx ==> Write product name to eeprom (max. 16 characters)
dmitools /ws xxxx ==> Write serial number to eeprom (max. 22 characters)
dmitools /wu xxxx ==> Write uuid to eeprom
dmitools /wa xxxx ==> Write asset tag to eeprom (max. 32 characters)
The following examples show the commands and the corresponding output information.
Read DMI Information from Memory
Input:
dmitools /r
Output:
Manufacturer (Type1, Offset04h): Acer Product Name (Type1, Offset05h): TravelMate xxxxx Serial Number (Type1, Offset07h): 01234567890123456789 UUID String (Type1, Offset08h): xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx Asset Tag (Type3, Offset04h): Acet Asstag
Write Product Name to EEPROM
Input:
dmitools /wp Acer
Write Serial Number to EEPROM
Input:
dmitools /ws 01234567890123456789
4 ). Write UUID to EEPROM (Create UUID from Intel WFM20.pdf)
Input:
dmitools /wu
5). Write Asset Tag to EEPROM
Input:
dmitools /wa Acet Asstag
NOTE: When using any of the Write options, restart the system to make the new DMI data effective.
38 Chapter 2
Using the LAN MAC EEPROM Utility
You can use the MAC.BAT utility to write the MAC.CFG file to the EEPROM under DOS mode.
1. Use a text editor (for example: Notepad) to open the MAC.CFG file. You can see the MAC.CFG contents
as below:
WriteData = ‘001122334455' MAC value StartAddr=7A MAC address WriteLeng=6 MAC value length KeepByte=0 don’t care
2. In DOS mode, run the MAC.BAT file to write MAC values to eeprom.
Chapter 2 39
40 Chapter 2

Machine Disassembly and Replacement

IMPORTANT: The outside housing and color may vary from the mass produced model.
This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting.

Disassembly Requirements

To disassemble the computer, you need the following tools:
Wrist grounding strap and conductive mat for preventing electrostatic discharge
Flat screwdriver
Philips screwdriver
Plastic flat screwdriver
Plastic tweezers
NOTE: The screws for the different components vary in size. During the disassembly process, group the
screws with the corresponding components to avoid mismatch when putting back the components.
Chapter 3
Chapter 3 41

Pre-disassembly Instructions

Before proceeding with the disassembly procedure, make sure that you do the following:
1. Turn off the power to the system and all peripherals.
2. Unplug the AC adapter and all power and signal cables from the system.
3. Place the system on a flat, stable surface.
4. Remove the battery pack.
42 Chapter 3

Disassembly Process

IMPORTANT: The LCD Module cannot be disassembled outside of factory conditions. If any part of the LCD Module is faulty, such as the camera, antenna or LCD panel, the whole module must be replaced.
The disassembly process is divided into the following stages:
External module disassembly
Main unit disassembly
LCD module disassembly
The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence. Observe the order of the sequence to avoid damage to any of the hardware components. For example, if you want to remove the mainboard, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
Main Screw List
Screw Quantity Part Number
SCREW 2.5D 5L K 5.5D ZK NL CR3 9 86.WJ802.001 SCREW 2.45D 8.0L K 5.5D 0.8T ZK NL 19 86.WJ802.002 SCREW 2.5D 6L K 5.5D NI NL 4 86.WJ802.003 SCREW 1.98D 3.0L K 4.6D 0.8T ZK NL 24 86.WJ802.004 SCREW 3.0D 3.0L K 4.9D NI 4 86.WJ802.005 SCREW ASSY CPU THERMAL 4 86.WJ802.006
Chapter 3 43

External Module Disassembly Process

IMPORTANT: The outside housing and color may vary from the mass produced model.

External Modules Disassembly Flowchart

The flowchart below gives you a graphic representation of the external module disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the keyboard, you must first remove the switch board.
Turn off system and peripherals
power
Disconnect power
and signal cables
from system
Remove
Battery
Remove
SD Dummy Card
Remove
DIMMs
Remove
HDD/WLAN/DIMM
Door
Remove
WLAN
Remove
3G Module
Remove
HDD
Remove
ODD
Screw List
Step Screw Quantity Part No.
ODD Module M2.5*8 1 86.WJ802.002 ODD Bracket M2*3 2 86.WJ802.004 Logic Lower door M2.5*8 2 86.WJ802.002 3G Module M2.5*8 1 86.WJ802.002 WLAN Module M2*3 1 86.WJ802.004 HDD Carrier M3*3 4 86.WJ802.005
Remove
SIM Card
44 Chapter 3

Removing the Battery Pack

1. Turn computer over. Slide the battery lock in the direction shown.
2. Slide and hold the battery release latch to the release position (1), then lift out the battery pack from the main
unit (2).
2
1
NOTE: The battery has been highlighted with a yellow oval as shown in the above image. Please detach the battery and follow local regulations for disposal.
Chapter 3 45

Removing the SIM Card

1. See “Removing the Battery Pack” on page 45.
2. Push the SIM card all the way in to eject it.
3. Pull it out from the slot.
46 Chapter 3

Removing the SD Dummy Card

1. Push the SD dummy card all the way in to eject it.
2. Pull it out from the slot.
Chapter 3 47

Removing the Optical Drive Module

1. See “Removing the Battery Pack” on page 45.
2. Remove the screw securing the ODD module.
Step Size Quantity Screw Type
ODD Module M2.5*8 1
3. Pull the optical drive module out from the ch assis.
48 Chapter 3
4. Remove the two (2) screws securing the ODD bracket and remove the ODD bracket from the optical disk drive module.
Step Size Quantity Screw Type
ODD Bracket M2*3 2
5. Remove the ODD bezel by prying the top edge away and clear of the module.
Chapter 3 49

Removing the HDD/WLAN/DIMM Door

1. Remove three (3) screws from the HDD/WLAN/DIMM door.
Step Size Quantity Screw Type
HDD/WLAN/ DIMM door
2. Lift the door beginning from the inner edge as shown.
M2.5*8 2
3. Lift the door clear off the device, exposing the HDD, DIMM, and WLAN modules.
50 Chapter 3

Removing the 3G Module

1. Loosen one (1) screw on the 3G Cover.
Step Size Quantity Screw Type
3G Cover M2.5*8 1
2. Lift the 3G Cover from the left edge first, then remove completely.
3. Remove the two (2) antenna cables from the 3G module.
Chapter 3 51
4. Remove one (1) screw from the 3G module.
5. Lift the 3G card from the slot.
52 Chapter 3

Removing the DIMM Module

1. See “Removing the HDD/WLAN/DIMM Door” on page 50.
2. Push out the release latches on both sides of the DIMM socket to release the DIMM module.
3. Remove the DIMM module.
4. Repeat steps 2 and 3 for the second DIMM module if present.
Chapter 3 53

Removing the WLAN Module

1. See “Removing the HDD/WLAN/DIMM Door” on page 50.
2. Disconnect the two (2) antenna cables from the WLAN Board.
3. Move the antenna away and remove the one (1) screw to release the WLAN Board.
Step Size Quantity Screw Type
WLAN Module M2*3 1
54 Chapter 3
4. Detach the WLAN Board from the WLAN socket.
NOTE: When reattaching the antennas, ensure the cables are tucked into the chassis to prevent damage.
Chapter 3 55

Removing the Hard Disk Drive Module

1. See “Removing the HDD/WLAN/DIMM Door” on page 50.
2. Using the pull-tab, slide the HDD Module in the direction of the arrow to disconnect the interface.
3. Lift the HDD Module clear of the HDD bay.
NOTE: To prevent damage to device, avoid pressing down on it or placing heavy objects on top of it.
56 Chapter 3
4. Remove the four (4) screws (two each side) securing the hard disk to the carrier.
Step Size Quantity Screw Type
HDD Carrier M3*3 4
5. Remove the HDD from the carrier.
Chapter 3 57

Main Unit Disassembly Process

Main Unit Disassembly Flowchart

Remove External
Modules before
proceeding
Remove
Power Board
Remove
Left Speaker
Module
Upper Cover
Remove
Keyboard
Remove
Upper Cover
Remove
TouchPad
Bracket
Remove
USB Board
Lower Cover
Remove
Mainboard
Remove
Thermal Module
Remove
Right Speaker
Module
Remove
USB Board
Remove
Card Reader
Board
Remove
Bluetooth Board
Remove
CPU
Screw List
Step Screw Quantity Part No.
Lower Cover M2.5*8 11 86.WJ802.002 Lower Cover M2*3 5 86.WJ802.004 Upper Cover M2.5*5 7 86.WJ802.001 Power Board M2*3 2 86.WJ802.004 Left Speaker Module M2*3 2 86.WJ802.004 Right Speaker Module M2*3 2 86.WJ802.004 Card Reader M2*3 1 86.WJ802.004 USB Board M2*3 1 86.WJ802.004
58 Chapter 3
Step Screw Quantity Part No.
TouchPad Bracket M2*3 2 86.WJ802.004 Mainboard M2.5*5 1 86.WJ802.001 Thermal Module M1.98*3.0 4 86.WJ802.004
Chapter 3 59

Removing the Keyboard

1. Unlock the six (6) keyboard locks.
2. Pry up the centre of the Keyboard and rotate it upward away from the Upper Cover.
3. Turn the keyboard over on to the TouchPad area to expose the FPC connector.
60 Chapter 3
4. Open the locking latch and disconnect the FPC from the mainboard.
5. Lift the keyboard clear of the Upper Cover.
Chapter 3 61

Removing the Upper Cover

1. See “External Module Disassembly Process” on page 44.
2. Turn the computer over. Remove the eleven (11) screws on the lower cover and five (5) screws from the
battery bay.
Step Size Quantity Screw Type
Upper Cover (red callout)
M2.5*8 11
Battery Bay (green callout)
M2*3 5
62 Chapter 3
3. Turn the computer over. Disconnect the following four (4) cables from the Mainboard.
D
C
A
B
Chapter 3 63
4. Release the locking latch on A and disconnect the cable.
6. Release the locking latch on B and remove the cable as shown.
5. Pull the cable off the adhesive as shown.
7. Release the locking latch on C and remove the
cable as shown.
NOTE: Avoid pulling on cables directly to prevent damage to the connectors. NOTE: Use the pull-tabs on FFCs whenever available to prevent damage.
64 Chapter 3
8. Release the locking latch on D and remove the cable as shown.
9. Remove the seven (7) screws on the Upper Cover as shown.
Step Size Quantity Screw Type
Upper Cover M2.5*5 7
10. S t arting at the top right side of the cover , pry apart the Upper and Lower Covers as shown. Work along the front edge of the casing to the left as shown, then lift the Upper Cover clear of the Lower Cover.
Chapter 3 65

Removing the Left Speaker Module

1. See “Removing the Upper Cove r” on page 62.
2. Locate the Left Speaker Module on the Upper Cover as shown.
3. Remove two (2) screws from the left speaker module.
Step Size Quantity Screw Type
Left Speaker Module
4. Lift the Speaker clear of the Upper Cover. Ensure that the cable is free from all cable clips.
M2*3 2
66 Chapter 3

Removing the Right Speaker Module

1. See “Removing the Upper Cove r” on page 62.
2. Locate the Right Speaker Module on the Upper Cover as shown.
3. Remove the one (1) securing screw from the Right Speaker Module.
Step Size Quantity Screw Type
Right Speaker Module
4. Remove the Right Speaker Module cable from the cable channel. Ensure that the cable is free from all cable clips.
Chapter 3 67
M2*3 1
5. Lift the Right Speaker Module clear of the upper cover.
68 Chapter 3

Removing the Power Board

1. See “Removing the Upper Cove r” on page 62.
2. Turn the upper cover over. Pass the cable through the upper cover as shown.
3. Remove two (2) screws from the power board.
Step Size Quantity Screw Type
Power board M2*3 2
4. Remove the power board assembly and lift the power board clear of the device.
Chapter 3 69

Removing the TouchPad Bracket

IMPORTANT: The TouchPad Board cannot be removed individually. To replace the TouchPad Board, replace the entire Upper Cover.
1. See “Removing the Upper Cove r” on page 62.
2. Lift the FFC to detach the adhesive securing the cable to the Upper Cover.
3. Release the FFC locking latch and disconnect the TouchPad FFC from the cover.
70 Chapter 3
4. Remove the one (1) screw from TouchPad bracket.
Step Size Quantity Screw Type
TouchPad Bracket M2*3 1
5. Pry the Touchpad bracket off the adhesive and remove it as shown.
Chapter 3 71

Removing the Card Reader Board

1. See “Removing the Upper Cove r” on page 62.
2. Unlock the mainboard to card reader cable connector.
3. Remove the cable from the chassis by pulling up on the adhesive.
4. Remove one (1) screw from the card reader board.
Step Size Quantity Screw Type
Card Reader M2*3 1
72 Chapter 3
5. Lift the card reader board clear of the device.
Chapter 3 73

Removing the USB Board

1. See “Removing the Upper Cove r” on page 62.
2. Unlock the mainboard to USB cable connector.
3. Remove the cable from the chassis by pulling up on the adhesive.
4. Remove one (1) screw from the USB board.
Step Size Quantity Screw Type
USB M2*3 1
74 Chapter 3
5. Lift the USB board clear of the device.
Chapter 3 75

Removing the Bluetooth Board

1. See “Removing the Upper Cove r” on page 62.
2. Pry the Bluetooth board from the adhesive.
3. Disconnect the mainboard to Bluetooth cable.
4. Lift the Bluetooth board away from the cable channel as shown.
76 Chapter 3

Removing the Mainboard

1. See “Removing the Upper Cove r” on page 62.
2. Unlock the microphone cable connector and disconnect the cable.
3. Disconnect the LVDS cable.
Chapter 3 77
4. Remove the one (1) securing screw from the Mainboard.
Step Size Quantity Screw Type
Mainboard M2.5*5 1
5. Lift the mainboard from the chassis, right edge first to free it from the lower case.
CAUTION: Do not remove the mainboard completely. The mainboard is still connected to the chassis.
78 Chapter 3
6. Carefully turn the mainboard over and place it on a clean, dust-free surface.
7. Disconnect the power cable.
8. Remove the mainboard from the chassis and turn it over.
NOTE: Circuit boards >10 cm² have been highlighted with a yellow rectangle as shown in the previous image. Please detach the Circuit board and follow local regulations for disposal.
Chapter 3 79
9. Remove the adhesive tape from the bluetooth cable.
10. Unlock the connector and disconnect the bluetooth to mainboard cable.
80 Chapter 3

Removing the Thermal Module

1. See “Removing the Upper Cove r” on page 62.
2. See “Removing the Mainboard” on page 77.
3. Disconnect the fan cable.
4. Remove the four (4) securing screws (in reverse numerical order from screw 4 to screw 1) from the Thermal
Module.
2
4
Step Size Quantity Screw Type
Thermal Module M1.98*3.0 4
1
3
Chapter 3 81
5. Carefully lift the Thermal Module clear of the Mainboard.
82 Chapter 3

Removing the CPU

IMPORTANT: The pins on the underside of the CPU are very delicate. If they are damaged, the CPU may malfunction. Place the CPU on a clean, dry surface when it is not installed.
1. See “Removing the Thermal Module” on page 81.
2. Using a flat-bladed screw driver, rotate the CPU locking screw 180° clockwise as shown.
3. Lift the CPU clear of the socket as shown.
Chapter 3 83

LCD Module Disassembly Process

LCD Module Disassembly Flowchart

Remove LCD
Assembly
Remove
LCD Bezel
Remove
Camera Module
Remove
Inverter Board
Remove
LCD Panel
Remove
LCD Brackets
and FPC Cable
Remove
Antennas
Remove
Microphone
Cable
Screw List
Step Screw Quantity Part No.
LCD Bezel M2.5*6 2 86.WJ802.003 LCD Panel M2.5*6 2 86.WJ802.003 LCD Brackets M2*3 6 86.WJ802.004 Inverter Board M2.5*5 1 86.WJ802.001 LCD Assembly M2.5*8 4 86.WJ802.002
84 Chapter 3

Removing the LCD Assembly

1. See “Removing the Upper Cove r” on page 62.
2. Turn the device over and pass the black and white antenna cables through the lower cover.
3. Free the black and white antenna cables from the cable channel as shown.
4. Continue removing the white antenna cable from the cable channel.
Chapter 3 85
5. Remove the LVDS cable from the cable channel.
6. Remove the adhesive tape from the black antenna cable and free the cable from the cable channel.
86 Chapter 3
7. Remove four (4) screws from the LCD assembly.
Step Size Quantity Screw Type
LCD assembly M2.5*8 4
8. Remove the LCD assembly from the lower cover.
Chapter 3 87

Removing the LCD Bezel

1. See “Removing the LCD Assembly” on page 85.
2. Remove the two (2) bezel screw caps and screws.
Step Size Quantity Screw Type
LCD Bezel M2.5*6 2
3. Starting from the bottom edge of the bezel, pry the bezel upwards and away from the panel. Work along the right side toward the top of the bezel, prying the covers apart. Continue along the top edge and down the left side to remove the bezel.
NOTE: If necessary, use a pry to lift up the outside edges of the bezel.
88 Chapter 3

Removing the Camera Module

1. See “Removing the LCD Assembly” on page 85.
2. Locate the Camera Module at the top of the LCD Module and disconnect the camera cable.
3. Remove the Camera from the module.
Chapter 3 89

Removing the Inverter Board

1. See “Removing the LCD Assembly” on page 85.
2. Remove the adhesive tape from the inverter cables.
3. Remove one (1) screw from the inverter board.
Step Size Quantity Screw Type
Inverter Board M2.5*5 1
4. Using both hands, rotate the inverter board around the hook to free it from the panel.
90 Chapter 3
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