Gateway nv59c Service Manual

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Gateway NV59C Series

Service Guide

Service guide files and updates are available

on the ACER/CSD web; for more information,

please refer to http://csd.acer.com.tw

PRINTED IN TAIWAN

Revision History

Please refer to the table below for the updates made on Gateway NV59C service guides.

Date Chapter Updates

Copyright © 2010 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.

Disclaimer

The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the

contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.

Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders.

III

Conventions

The following conventions are used in this manual:

SCREEN MESSAGES Denotes actual messages that appear

on screen.

NOTE Gives bits and pieces of additional

information related to the current topic.

WARNING Alerts you to any damage that might

result from doing or not doing specific actions.

CAUTION Gives precautionary measures to

avoid possible hardware or software problems.

IMPORTANT Reminds you to do specific actions

relevant to the accomplishment of procedures.

NOTE: This symbol where placed in the Service Guide designates a component that should be recycled according to the local regulations.

Preface

Before using this information and the product it supports, please read the following general information.

1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details.

2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

Table of Contents

System Specifications 1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Your Acer Notebook tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Closed Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Left View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

TouchPad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Lock Keys and embedded numeric keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Windows Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Hot Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

System Utilities 23

BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Gateway NV59C BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

BIOS Flash Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

DOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

WinFlash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Remove HDD/BIOS Password Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Machine Disassembly and Replacement 41

Disassembly Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Pre-disassembly Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

External Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

External Modules Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Removing the SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Removing the SD Dummy Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Removing the Optical Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Removing the HDD/WLAN/DIMM Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Removing the 3G Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Removing the DIMM Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Removing the WLAN Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Removing the Hard Disk Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

Main Unit Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Main Unit Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Removing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Removing the Upper Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Removing the Left Speaker Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Removing the Right Speaker Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Removing the Power Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Removing the TouchPad Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

VII

Table of Contents

Removing the Card Reader Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Removing the USB Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Removing the Bluetooth Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Removing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Removing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Removing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

LCD Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

LCD Module Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

Removing the LCD Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

Removing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88

Removing the Camera Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

Removing the Inverter Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90

Removing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Removing the LCD Brackets and FPC Cable . . . . . . . . . . . . . . . . . . . . . . . . . . .94

Removing the Microphone Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

Removing the Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98

LCD Module Reassembly Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100

Replacing the Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100

Replacing the Microphone Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102

Replacing the LCD Brackets and FPC Cable . . . . . . . . . . . . . . . . . . . . . . . . . .103

Replacing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105

Replacing the Inverter Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

Replacing the Camera Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

Replacing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108

Replacing the LCD Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109

Main Module Reassembly Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

Replacing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

Replacing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

Replacing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Replacing the Bluetooth Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

Replacing the USB Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118

Replacing the Card Reader Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

Replacing the TouchPad Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120

Replacing the Power Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122

Replacing the Right Speaker Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

Replacing the Left Speaker Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124

Replacing the Upper Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125

Replacing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128

Replacing the Hard Disk Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129

Replacing the WLAN Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130

Replacing the DIMM Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131

Replacing the 3G Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132

Replacing the HDD/WLAN/DIMM Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134

Replacing the ODD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135

Replacing the SD Dummy Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136

Replacing the SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137

Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138

Troubleshooting 139

Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139

Power On Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140

No Display Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141

Random Loss of BIOS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142

LCD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143

Built-In Keyboard Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143

VIII

Table of Contents

TouchPad Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144

Internal Speaker Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144

HDD Not Operating Correctly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146

ODD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147

Wireless Function Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150

Thermal Unit Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150

External Mouse Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151

Other Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151

Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152

Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152

Post Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153

Jumper and Connector Locations 159

Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159

Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160

USB/B Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161

Power Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161

3G/B Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162

CR/B Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162

Clearing Password Check and BIOS Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . .163

Clearing Password Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163

Clear CMOS Jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163

BIOS Recovery by Crisis Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164

FRU (Field Replaceable Unit) List 165

EasyNote Exploded Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .166

Main Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .166

Upper Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167

LCD Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168

FRU List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169

Screw List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .176

Model Definition and Configuration 178

Gateway NV59C . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179

Test Compatible Components 193

Microsoft® Windows® 7 Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .194

Online Support Information 207

Index 209

Table of Contents

System Specifications

Features

Below is a brief summary of the computer’s many features: NOTE: Items denoted with an (*) are only available for selected models.

Operating System

• Genuine Windows® 7 Home Premium 64-bit*

• Genuine Windows® 7 Home Basic 64-bit*

Platform

• Intel® Core i5-430M/i5-520M/i5-540M processor (3 MB L3 cache, 2.26/2.40/2.53 GHz with Turbo Boost up to 2.53/2.93/3.06 GHz, 1066 MHz FSB, 35 W), supporting Intel® 64 architecture, Intel® Smart Cache*

• Intel® Core i3-330M/i3-350M processor (3 MB L3 cache, 2.13/2.26 GHz, 1066 MHz FSB, 35 W), supporting Intel® 64 architecture, Intel® Smart Cache*

• Mobile Intel® HM55 Express Chipset

Chapter 1

System Memory

• Dual-channel DDR3 SDRAM support:

• Up to 4 GB of DDR3 1066 MHz memory, upgradeable to 8 GB using two soDIMM modules

Display

• 15.6" HD 1366 x 768 pixel resolution, high-brightness (220-nit) Gateway Ultrabright™ TFT LCD, supporting simultaneous multi-window viewing

• 16:9 aspect ratio

• 8 ms response time

Graphics

• ATI Mobility Radeon™ HD 5470 with up to 3579 MB of HyperMemory™ (512 MB of dedicated DDR3 VRAM, up to 3067 MB of shared system memory), supporting Unified Video Decoder (UVD), OpenEXR High Dynamic-Range (HDR) technology, Shader Model 5.0, Microsoft® DirectX® 11, OpenGL® 3.1, OpenCL™ 1.1*

• NVIDIA® GeForce® 320M6 with up to 4091 MB of TurboCache™ (1024 MB of dedicated DDR3 VRAM, up to 3067 MB of shared system memory), supporting NVIDIA® CUDA™, PhysX™, PureVideo® HD technology, OpenEXR High Dynamic-Range (HDR) technology, Shader Model

4.0, Microsoft® DirectX® 10.1*

• Intel® HD Graphics with 128 MB of dedicated system memory, supporting Microsoft® DirectX® 10*

• Dual independent display support

• 16.7 million colors

Chapter 1 1

• External resolution / refresh rate:

• VGA port up to 2560 x 1600: 60 Hz

• VGA port up to 2048 x 1536: 85 Hz

• HDMI™ port up to 1920 x 1080: 60 Hz

• MPEG-2/DVD decoding

• WMV9 (VC-1) and H.264 (AVC) decoding

• Microsoft® DirectX Video Acceleration (DXVA) application interface (API)

• HDMI™ (High-Definition Multimedia Interface) with HDCP (High-bandwidth Digital Content

Protection) support

Storage subsystem

• 160/250/320/500/640 GB hard disk drive

• Multi-in-1 card reader, supporting:

• Secure Digital™ (SD) Card, MultiMediaCard (MMC), Memory Stick™ (MS), Memory Stick

PRO™ (MS PRO), xD-Picture Card™ (xD)

Audio

• Two built-in stereo speakers

• High-definition audio support

• Built-in microphone

• MS-Sound compatible

Optical Media Drive

• 4X Blu-ray Disc™/DVD-Super Multi double-layer drive*:

• Read: 24X CD-ROM, 24X CD-R, 24X CD-RW, 8X DVD-ROM, 8X DVD-R, 8X DVD+R, 8X

DVD-ROM DL, 6X DVD-R DL, 6X DVD+R DL, 8X DVD-RW, 8X DVD+RW, 5X DVD-RAM, 4X BD-ROM, 4X BD-R, 2X BD-RE, 4X BD-ROM DL, 4X BD-R DL, 2X BD-RE DL

• Write: 24X CD-R, 16X CD-RW, 8X DVD-R, 8X DVD+R, 6X DVD-RW, 6X DVD+RW, 5X DVD-

RAM, 4X DVD+R DL, 4X DVD-R DL

• 8X DVD-Super Multi double-layer drive*:

• Read: 24X CD-ROM, 24X CD-R, 24X CD-RW, 8X DVD-ROM, 8X DVD-R, 8X DVD+R, 6X

DVD-ROM DL, 6X DVD-R DL, 6X DVD+R DL, 6X DVD-RW , 6X DVD+RW, 5X DVD-RAMo

• Write: 24X CD-R, 16X CD-RW, 8X DVD-R, 8X DVD+R, 4X DVD-R DL, 4X DVD+R DL, 6X

DVD-RW, 8X DVD+RW, 5X DVD-RAM

Dimensions and Weight

• 381 (W) x 253 (D) x 26/34.14 (H) mm (14.99 x 9.96 x 1.02/1.46 inches)

• 2.6 kg (5.72 lbs.)13 with 6-cell battery

Communication

• Video conferencing solution, featuring:

• High-def webcam with 1280 x 1024 resolution

• Microphone

•WLAN:

2 Chapter 1

• 802.11b/g/n Wi-Fi CERTIFIED™

• 802.11b/g Wi-Fi CERTIFIED™

• WPAN1: Bluetooth® 2.1

• LAN: Gigabit Ethernet, Wake-on-LAN ready

Privacy control

• BIOS user, supervisor, HDD passwords

• Kensington lock slot

Power subsystem

• ACPI 3.0 CPU power management standard: supports Standby and Hibernation power-saving modes

• 3-pin 90 W AC adapter6:

• 133 (W) x 59 (D) x 31 (H) mm (5.23 x 2.32 x 1.22 inches)

• 390 g (0.86 lbs.) with 180 cm DC cable

• 3-pin 65 W AC adapter9:

• 108 (W) x 46 (D) x 29.5 (H) mm (4.25 x 1.81 x 1.16 inches)

• 225 g (0.49 lbs.) with 180 cm DC cable

• 4400 mAh 6-cell Li-ion standard battery pack

• Estimated battery life: Up to 4 hours, 30 minutes with integrated graphics; up to 3 hours, 20 minutes14 with discrete graphics.

• ENERGY STAR®

Special keys and controls

• 99-/100-/103-key keyboard

• Multi-gesture touchpad, supporting two-finger scroll, pinch, rotate, flip

• Nine function keys, four cursor keys, Windows® key, international language support

I/O interface

• Multi-in-1 card reader

• Three USB 2.0 ports

• HDMI™ port with HDCP support

• External display (VGA) port

• Headphone/speaker/line-out jacks

• Microphone-in jack

• Ethernet (RJ-45) port

• DC-in jack for AC adapter

Software

• Gateway Identity Card

• Gateway InfoCentre

• Gateway MyBackup Solution

Chapter 1 3

• Gateway Power Management

• Gateway Recovery Management

• Gateway Registration

• Gateway Social Networking Application

• Gateway Updater

• Adobe® Flash® Player 10

• Adobe® Reader® 9.1

• Cyberlink® PowerDVD™

• eBay® shortcut 2009 (Canada, France, Germany, Italy, Mexico, Spain, UK, US only)

• Google Toolbar™

• Microsoft® Office Personal 2007 (Service Pack 2) (Japan only, subject to customer request)

• Microsoft® Office Trial (Service Pack 2)

• Microsoft® Silverlight™

• Microsoft® Works SE 9 (Brazil, Canada, France, Germany, Poland, Russia, UK and US only)

• Microsoft® Works 9

• Netflix shortcut (US only)

• Nero® 9 Essentials Gateway Edition

• Norton Internet Security™ 2010 Gateway Edition

• Norton™ Online Backup

• WildTangent® Gateway Edition (except China, Japan, Hong Hong, Korea)

• Windows Live™ Essentials - Wave 3.2 (Mail, Photo Gallery, Live™ Messenger, Movie Maker , Writer)

Optional Items

• Bluetooth® 2.1 module

• 1 GB / 2 GB / 4 GB DDR3 1333 MHz soDIMM module

• 4400 mAh 6-cell Li-ion battery pack

• 3-pin 90 W AC adapter

• 3-pin 65 W AC adapter

Environment

• Temperature:

• Operating: 5 °C to 35 °C

• Non-operating: -20 °C to 65 °C

• Humidity (non-condensing):

• Operating: 20% to 80%

• Non-operating: 20% to 80%

4 Chapter 1

System Block Diagram

Chapter 1 5

Your Acer Notebook tour

Front View

1 2

No. Icon Item Description

1 Webcam Web camera for video communication

(for selected models).

2 Microphone Internal microphone for recording sound.

4 5

3 Display screen Also called Liquid-Crystal Display (LCD),

displays computer output.

4 HDD Indicates when the hard disk drive is active.

Communication indicator

6 Chapter 1

Indicates the computer’s wireless connectivity device status.

No. Icon Item Description

5 Power button Turns the computer on and off.

6 Keyboard For entering data into your computer. 7 Palmrest Comfortable support area for your hands when

you use the computer.

8 Click buttons (left

and right)

Power

The left and right buttons function like the left and right mouse buttons.

Indicates the computer’s power status.

Battery

10 T ouchPad T ouch-sensitive pointing device which functions

11 Speakers Left and right speakers deliver stereo audio

NOTE:

The front panel indicators are visible even when the computer cover is closed.

Indicates the computer’s battery status.

1. Charging: The light shows amber when the battery is charging.

2. Fully charged: The light shows blue when in AC mode.

like a computer mouse.

output.

Closed Front View

No. Icon Item Description

1 Multi-in-1 card

reader

Accepts Secure Digital (SD), MultiMediaCard (MMC), Memory Stick (MS), Memory Stick PRO (MS PRO), xDPicture Card (xD).

NOTE: Push to remove/install the card.

Only one card can operate at any given time.

Chapter 1 7

Left View

1435672

No. Icon Item Description

1 DC-in jack Connects to an AC adapter

2 Ventilation slots Enable the computer to stay cool, even after

prolonged use.

3 External display

(VGA) port

4 Ethernet (RJ-45)

port 5 HDMI Connect to HDMI devices 6 USB 2.0 ports Connect to USB 2.0 devices (e.g. USB mouse,

7 Microphone-in

jack

Connects to a display device (e.g. external monitor, LCD projector).

Connects to an Ethernet 10/100-based network.

USB camera). Accepts input from external microphones.

Headphones/

speaker/line-out

jack

Connects to audio line-out devices (e.g. speakers, headphones).

8 Chapter 1

Right View

1435 62

No. Item Description

1 USB 2.0 ports Connect to USB 2.0 devices (e.g. USB mouse, USB

camera). 2 Optical drive Internal optical drive; accepts CDs or DVDs. 3 Optical disk access

indicator 4 Optical drive eject button Ejects the optical disk from the drive. 5 Emergency eject hole Ejects the optical drive tray when the computer is turned

6 Kensington lock slot Connects to a Kensington-compatible computer security

Lights up when the optical drive is active.

off. Note: Insert a paper clip into the emergency eject hole to

eject the optical drive tray when the computer is off.

lock. Note: Wrap the computer security lock cable around an

immovable object such as a table or handle of a locked drawer. Insert the lock into the notch and turn the key to secure the lock. Some keyless models are also available.

Bottom View

Chapter 1 9

No. Icon Item Description

1 Battery bay Houses the computer's battery pack. 2 Battery release

latch

3 Hard disk bay Houses the computer's hard disk (secured

Releases the battery for removal.

with screws).

4 Memory

compartment

5 Battery lock Locks the battery in position.

6 Ventilation slots

and cooling fan

Houses the computer's main memory.

Enable the computer to stay cool, even after prolonged use.

Note: Do not cover or obstruct the fan opening.

Indicators

The computer has several easy-to-read status indicators. The front panel indicators are visible even when the computer cover is closed.

Icon Function Description

Power Indicates the computer's power status.

Battery Indicates the computer's battery status.

NOTE: 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows green when in AC mode.

HDD Indicates when the hard disk drive is active.

Communication indicator Indicates the computer’s wireless connectivity

device status.

10 Chapter 1

TouchPad Basics

The following items show you how to use the TouchPad:

• Move your finger across the TouchPad (1) to move the cursor.

• Press the left (2) and right (3) buttons located beneath the TouchPad to perform selection and execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the TouchPad is the same as clicking the left button.

Function Left Button (2) Right Button (3) Main TouchPad (1)

Execute Quickly click twice. Tap twice (at the same speed

Select Click once. Tap once. Drag Click and hold, then use

finger on the TouchPad to drag the cursor.

Access context menu

as double-clicking a mouse button).

Tap twice (at the same speed as double-clicking a mouse button); rest your finger on the TouchPad on the second tap and drag the cursor.

Click once.

NOTE: When using the T ouchPad, keep it - and your fingers - dry and clean. The TouchPad is sensitive to

finger movement; hence, the lighter the touch, the better the response. Tapping too hard will not increase the TouchPad’s responsiveness.

Chapter 1 11

Using the Keyboard

The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function and special keys.

Lock Keys and embedded numeric keypad

The keyboard has two lock keys which you can toggle on and off.

Lock key Description

Caps Lock When Caps Lock is on, all alphabetic charac ters typed are in uppercase. Num Lock When Num Lock is on, the embedded keypad is in numeric mode.

12 Chapter 1

Windows Keys

The keyboard has two keys that perform Windows-specific functions.

Key Description

Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button;

it launches the Start menu. It can also be used with other keys to provide a variety of functions:

<>: Open or close the S tart menu <> + <D>: Display the desktop <> + <E>: Open Windows Explore <> + <F>: Search for a file or folder <> + <G>: Cycle through Sidebar gadgets <> + <L>: Lock your computer (if you are connected to a network domain), or

switch users (if you're not connected to a network domain)

<> + <M>: Minimizes all windows <> + <R>: Open the Run dialog box <> + <T>: Cycle through programs on the taskbar <> + <U>: Open Ease of Access Center <> + <X>: Open Windows Mobility Center <> + <BREAK>: Display the System Properties dialog box <> + <SHIFT+M>: Restore minimized windows to the desktop <> + <TAB>: Cycle through programs on the taskbar by using Windows Flip 3-D <> + <SPACEBAR>: Bring all gadgets to the front and select Windows Sidebar

Application key

<CTRL> +

<CTRL> + <> + <TAB>: Use the arrow keys to cycle through programs on the

Note: Depending on your edition of Windows 7, some shortcuts may not function as

This key has the same effect as clicking the right mouse button; it opens the application's context menu.

<> + <F>: Search for computers (if you are on a network)

taskbar by using Windows Flip 3-D

described.

Chapter 1 13

Hot Keys

The computer employs hotkeys or key combinations to access most of the computer’s controls like screen brightness, volume output and the BIOS utility.

To activate hot keys, press and hold the <Fn> key before pressing the other key in the hotkey combination.

Hotkey Icon Function Description

<Fn> + <F2> Communication Device

On/Off

<Fn> + <F3> Sleep Puts the computer in Sleep mode.

<Fn> + <F4> Display toggle Switches display output between the display

<Fn> + <F5> Display Blank Turns off the LCD back light

T oggles WiFi, 3G and Bluetooth on and off using a pop-up window.

screen, external monitor (if connected) and both.

<Fn> + <F6> Touchpad toggle T urns the touchpad on and off.

<Fn> + <F7> Play/Pause Toggles media between play and pause.

<Fn> + <F8> Stop Stops media playback.

<Fn> + <F9> Skip Back Skips media backward.

<Fn> + <F10> Skip Forward Skips media forward.

<Fn> + <F11> Brightness Down Decreases the screen brightness.

<Fn> + <F12> Brightness Up Increases the screen brightness.

Speaker toggle Turns the speakers on and off.

Volume down Decreases the sound volume.

Volume up Increases the sound volume.

14 Chapter 1

Hotkey Icon Function Description

Social Networking Opens Facebook Login screen.

<Fn> + <Pg Up> Page Up Scrolls the page up.

<Fn> + <Pg Dn> Page Down Scrolls the page down.

<Fn> + <Home> Ho me Scrolls to the top of the page.

<Fn> + <End> End Scrolls to the bottom of the page.

Chapter 1 15

Hardware Specifications and Configurations

Processor

Item Specification

CPU • Intel Calpella (Discrete/UMA: Arrandale with Gfx)

• Intel PCH: HM55 (4MB SPI ROM) Type Intel Mobile Memron uPGA CPU Package Micro uPGA-478 Package Power 65 Watts On-die Cache 4MB L2 cache Front Side Bus 667/800/1066MHz

Processor Specifications

Item

Ci3330M 2.13 2 330 M 3 MB PGA988 35W KC.33001.DMP Ci5430M 2.26 2 430 M 3 MB PGA988 35W KC.43001.DMP Ci5520M 2.24 2 520 M 3 MB PGA988P 35W KC.52001.DMP

CPU Fan True Value Table (Tj = 90)

CPU Temp (°C)

Core 0

45 57 2300 28 52 64 3000 31 59 70 3100 34 65 78 3500 37 72 85 3900 40

CPU

Speed

Cores

Bus

Speed

CPU Temp (°C)

Core 1

Cache

Size

Package

Fan Speed (rpm) SPL Spec (dBA)

Core

Vol tag e

Acer P/N

• Throttling 50%: On=85°C, Off=72°C

• OS Shutdown: 104°C

• H/W Shutdown: 92°C

CPU Fan True Value Table (Tj = 105)

CPU Temp (°C)

Core 0

45 60 2300 28 55 70 3000 31 65 80 3100 34 75 90 3500 37 85 100 3900 40

• Throttling 50%: On=100°C, Off=85°C

• OS Shutdown: 104°C

• H/W Shutdown: 92°C

BIOS

Item Specification

BIOS vendor Insyde BIOS BIOS ROM type Flash

CPU Temp (°C)

Core 1

Fan Speed (rpm) SPL Spec (dBA)

16 Chapter 1

Item Specification

Features • Flash ROM 4MB

• Support ISIPP

• Support Acer UI

• Support multi-boot

• Suspend to RAM (S3)/Disk (S4)

• V arious hot-key s for system control

• Support SMBIOS 2.3, PCI2.2.

• Refer to Acer BIOS specification.

• DMI utility for BIOS serial number configurable/asset tag

• Support PXE

• Support Y2K solution

• Support WinFlash

• Wake on LAN from S3

• Wake on LAN form S4 in AC mode

• System information

System Memory

Item Specification

Memory size 8GB maximum DIMM socket number 2 Supports memory size per socket 4GB Supports DIMM type 204-pin +1.5V DDRIII Supports DIMM Speed 800/1066 MHz Supports DIMM voltage 1.5V

Memory Combinations

Slot 1 Slot 2 Total Memory

0MB 1024MB 1024MB 0MB 2048MB 2048MB 0MB 4096MB 4096MB 1024MB 0MB 1024MB 1024MB 1024MB 2048MB 1024MB 2048MB 3072MB 2048MB 0MB 2048MB 2048MB 1024MB 3072MB 2048MB 2048MB 4096MB 2048MB 4096MB 6144MB 4096MB 4096MB 8192MB

NOTE: Above table lists some system memory configurations. You may combine DIMMs with various

capacities to form other combinations. In the above table, the configuration of slot 1 and slot 2 could be reversed.

LAN Interface

Item Specification

LAN Chipset Atheros AR8132L LAN connector type RJ-45 LAN connector location Left side

Chapter 1 17

Item Specification

Feature Support for 10/100/1000

Onboard LAN

Item Specification

Manufacturer Broadcom 57780KMLG for GIGA LAN

• Integrated 10/100/10000BASE-T transceiver

• Automatic MDI crossover function

• PCIe V1.1 compliant

• 10/100/10000BASE-T full -duplex/half -duplex MAC

• Receive side scaling (RSS) for multicore processors

• Complies with IEEE 802.3, 802.3u, 802.3ab, and

802.1p

• Wake on LAN (WOL) support meeting the ACPI requirements

• Statistics for SNMP MIB II, Ethernet-like MIB, and Ethernet MIB (IEEE 802.3z, Clause 30)

• Self-boot feature, utilizing smaller EEPROM size with ability to use on-chip memory

• Supports iSCSI boott

• PCI Express CLKREQ support

• Integrated switching regulator for improved power consumption

• IPv4 and IPv6 large send offload and checksum offload(LSO/TCO)

18 Chapter 1

Hard Disk Drive Interface

Item Specification

Vendor & Model Name

Capacity (MB) 160, 250, 320,

Bytes per sector 512 Data heads 2-4 Drive Format Disks 1-2 Spindle speed

(RPM) Performance Specifications Buffer size 8 MB Interface SATA DC Power Requirements Voltage

tolerance

Seagate HGST T oshiba Western Digital

160, 250,

500

5V ±5% 5V ±5% 5V ±5% 5V ±5%

320, 500

5400

160, 250, 320, 500

160, 250, 320, 500, 640

Chapter 1 19

Super-Multi Drive Module

Item Specification

Vendor & model

HLDS GT20N Sony AD7580S

name Performance

With CD Diskette With DVD Diskette With CD Diskette With DVD Diskette

Specification Transfer rate (MB/

sec)

Sustained: 3,600 KB/s (24x)

max.

Sustained: 1 1 .08 Mbytes/s

(8x) max.

Sustained: 1,571 (typical)

Buffer Memory 2 MB Interface SATA Applicable disc

formats

DVD-ROM:

4.7GB (Single Layer)

8.5GB (Dual Layer) DVD-R:

3.95GB (Ver. 1.0: read only)

4.7GB (Ver. 2.0 for Authoring: read only)

4.7GB (Ver. 2.1 for General: read & write) (DL) 8.5GB (Ver. 3.0) DVD-RW:

4.7GB (Ver. 1.2/ Rev 1.0, 2.0, 3.0) DVD-RAM: 1.46GB/side, 4.7GB/side

(Ver. 2.2) DVD+R: 4.7GB (Ver. 1.3) (DL) 8.5GB (Ver. 1.1) DVD+RW:

4.7GB (Vol.1 Ver.1.3)

DVD Read: DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-

18), DVD-Video, DVD-Audio, SACD (Hybrid), UDF DVD, DVD-R, DVD-R DL, DVD-R 3.95

GB, DVD-R Authoring, DVD-R Multi-Border, DVD-RW, DVD+R, DVD+R DL, DVD+R

Multi-Session, DVD+RW, DVD-RAM V1.0, DVDRAM

V2.0 & 2.1 &2.2.

CD Read: CD-DA, CD-ROM Mode-1, CD-ROM/XA

Mode-2 Form-1 and Mode-2 Form-2, CD-i, CD-i

Bridge, Video-CD (MPEG-1), Karaoke CD, Photo-CD, Enhanced CD, CD Plus, CD Extra, itrax

CD, CD-Text, UDF CD, CD-R, and CD-RW

CD-ROM Mode-1 data disc CD-ROM Mode-2 data disc CD-ROM XA, CD-I, Photo-CD Multi-

DVD Write: DVD Data & Video

Session, Video CD CD-Audio Disc Mixed mode CD-ROM disc (data and

audio) CD-Extra CD-Text

CD Read: CD-DA, CD-ROM Mode-1, CD-ROM/XA

Mode-2 Form-1 and Mode-2 Form-2, CD-i, Video-

CD, CD-Text

CD-R (Conforming to “Orange Book Part 2”: read & write)

CD-RW (Conforming to “Orange Book Part 3”: read & write)

Loading mechanism Drawer (Solenoid Open)

Tact SW (Open)

Emergency Release (draw open hole) Power Requirement Input Voltage DC 5 V +/- 5%

Audio Interface

Item Specification

Chipset Realtek ALC272-X

Sustained: 10,993 (typical)

20 Chapter 1

Item Specification

Features • High Definition Audio Codec

• Single Analogue MIC

• 2.0 Watt speaker/5cc chamber/speaker size 18 phi, x2

• Headphone-out w/o SPDIF-out

Power and Keyboard Controller

Item Specification

Controller GP8T Type; 358.27mm x 113.44mm x 4.9mm Features • Support Windows keys and Application keys

• Standard pitch, 2.5 mm travel length

• Multi-Language support

Hotkeys See “Hot Keys” on page 14.

Battery

Item

Vendor & model name SANYO/SONY/PANASONIC/SAMSUNG/SIMPLO AS2009A Battery Type Li-ion Pack capacity 4400 mAh Normal Voltage 2.2 Ah Package configuration 3S2P

Specification

6 Cell

Chapter 1 21

LCD 15.6”

Item Specification

Vendor/model name AUO/CPT/CMO/Samsung/LCD/INL Screen Diagonal (mm) 15.6 inches Display resolution (pixels) 1366 x 768 WXGA Clare Pixel Pitch 0.204 x 0.204 Display Mode Normal

220

Typical White Luminance (cd/m

)

(also called Brightness) Contrast Ratio 500 typical Response Time (Optical Rise

Time/Fall Time) msec Luminance Uniformity 1.25 max Electrical Interface LVDS Support Color 262K Viewing Angle (up/down/right/

15/35/45/45

left) Temperature Range (°C)

Operating Storage (shipping)

0 to +50

-20 to +60

Card Reader

Item Specification

Part Name RealTek 5160 Package 5-in-1 card reader General Features • PCI-E interface

• Push-push type

•Dummy card

22 Chapter 1

Chapter 2

System Utilities

BIOS Setup Utility

The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System).

Y our computer is already properly configured and optimized, and you do not need to run this utility . However , if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises.

To activate the BIOS Utility, press F2 during POST (when “Press <F2> to enter Setup” message is prompted on the bottom of screen).

The default parameter of F12 Boot Menu is set to “disabled”. If you want to change boot device without entering BIOS Setup Utility, please set the parameter to “enabled”.

Press <F12> during POST to enter multi-boot menu. In this menu, user can change boot device without entering BIOS SETUP Utility.

Navigating the BIOS Utility

There are six menu options: Information, Main, Security, Boot, and Exit. Follow these instructions:

• To choose a menu, use the left and right arrow keys.

• To choose an item, use the up and down arrow keys.

• To change the value of a parameter, press F5 or F6.

• Press Esc while you are in any of the menu options to go to the Exit menu.

• In any menu, you can load default settings by pressing F9. You can also press F10 to save any changes made and exit the BIOS Setup Utility.

NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a

particular menu are shown on the bottom of the screen. Help for parameters are found in the Item Specific Help part of the screen. Read this carefully when making changes to parameter values. Please note that system information is subject to different models.

Chapter 2 23

Gateway NV59C BIOS

Information

The Information screen displays a summary of your computer hardware information.

InsydeH20 Setup Utility Rev. 3.5

Main

SecurityInformation

CPU Type

CPU Speed

HDD Model Name:

HDD Serial Number:

ATAPI Model Name:

System BIOS Version:

VGA BIOS Version:

Serial Number:

Asset Tag Number:

Product Name:

Manufacturer Name:

UUID:

Boot

Exit

Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz

2.13GHz

TOSHIBA MK3265GSX

Y9U5A09MA

TSSTcorp CDDVDW TS-L633C

V1.02

ATI VGA VER012.015.000.003.036141

NEW902101400114B4A1601

Gateway NV59C

Gateway

B2B51E657B28295741E2705AB616A5AB

Help

Exit

ESC

NOTE: The screen above is for your reference only. Actual values may differ according to model. The table below describes the parameters in this screen.

Parameter Description

CPU Type This field shows the CPU type and speed of the system. CPU Speed This field shows the speed of the CPU. HDD Model Name This field shows the model name of HDD installed on primary IDE

HDD Serial Number This field displays the serial number of HDD installed on primary IDE

ATAPI Model Name This field shows the model name of the Optical device installed in

System BIOS Version Displays system BIOS version. VGA BIOS Version This field displays the VGA firmware version of the system. Serial Number This field displays the serial number of this unit. Asset Tag Number This field displays the asset tag number of the system. Product Name This field shows product name of the system. Manufacturer Name This field displays the manufacturer of this system. UUID Universally Unique Identifier (UUID) is an identifier standard used in

Select Item Select Menu

master.

the system.

software construction, standardized by the Open Software Foundation (OSF) as part of the Distributed Computing Environment (DCE).

F5/F6 Enter

Change Values Select SubMenu

Setup Default

Save and Exit

F10

24 Chapter 2

Main

The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery.

InsydeH20 Setup Utility Rev. 3.5

Information

System Time:

System Time: System Date:

System Date:

Total Memory:

Video Memory:

Quiet Boot

Network Boot

F12 Boot Menu

D2D Recovery

SATA Mode

Display Mode

Main

Security

Boot

Exit

[19:10:59]

[19:10:59] [2/22/2010]

[2/22/2010]

3072 MB

1024 MB

[Enabled]

[Disabled]

[Enabled]

[AHCI Mode]

[Discrete Graphics]

Item Specific Help

This is the help for the hour field. Valid range is from 0 to 23. /INCREASE

REDUCE

: F5/F6

Help

Exit

ESC

NOTE: The screen above is for your reference only. Actual values may differ. The table below describes the parameters in this screen.

Parameter Description Format/Option

System Time Sets the system time. The hours are displayed with 24-

System Date Sets the system date. Format MM/DD/YYYY

Total Memory Video Memory Quiet Boot The notebook displays an illustration called the OEM

Network Boot Enables, disables the system boot from LAN (remote

F12 Boot Menu Enables, disables Boot Menu during POST. Option: Enabled or Enabled D2D Recovery Enables, disables D2D Recovery function. The function

SATA Mode Control the mode in which the SATA controller should

Display Mode Control the graphics display mode.

Select Item Select Menu

hour format.

Displays the total memory available. Displays the available memory for Video.

screen during system boot instead of the traditional POST screen that displays the normal diagnostic messages.

server).

allows the user to create a hidden partition on hard disc drive to store operation system and restore the system to factory defaults.

operate.

Note: Switchable Graphics is displayed as an option if supported by the system.

F5/F6 Enter

Change Values Select SubMenu

Setup Default

Save and Exit

F10

Format: HH:MM:SS (hour:minute:second)

(month/day/year) N/A N/A Option: Enabled or

Disabled

Option: Enabled or Disabled

Option: AHCI or IDE

Options: Integrated Graphics, Discrete Graphics or Switchable Graphics

Chapter 2 25

Security

The Security screen contains parameters that help safeguard and protect your computer from unauthorized use.

InsydeH20 Setup Utility Rev. 3.5

Information

Supervisor Password Is:

User Password Is:

HDD Password Is:

Set Supervisor Password

Set Supervisor Password Set User Password

Set User Password

Set HDD Password

Password on Boot

Main Boot

Security

Exit

Clear

[Disabled]

Item Specific Help

Install or Change the password and the length of password must be greater than one word.

Help

Exit

ESC

The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.

Parameter Description Option

Supervisor Password Is Shows the setting of the Supervisor password Clear or Set User Password Is Shows the setting of the user password. Clear or Set HDD Password Is Shows the setting of the hard disk password. Clear or Set Set Supervisor Password Press Enter to set the supervisor password. When set,

Set User Password Press Enter to set the user password. When user

Set HDD Password Enter HDD Password. N/A Password on Boot Defines whether a password is required or not while the

Select Item Select Menu

this password protects the BIOS Setup Utility from unauthorized access. The user can not either enter the Setup menu nor change the value of parameters.

password is set, this password protects the BIOS Setup Utility from unauthorized access. The user can enter Setup menu only and does not have right to change the value of parameters.

events defined in this group happened. The following sub-options are all requires the Supervisor password for changes and should be grayed out if the user password was used to enter setup.

F5/F6 Enter

Change Values Select SubMenu

F9 F10

Setup Default Save and Exit

N/A

Disabled or Enabled

NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget

your password. If you forget your password, you may have to return your notebook computer to your dealer to reset it.

26 Chapter 2

Setting a Password

Follow these steps as you set the user or the supervisor password:

1. Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Supervisor Password box appears:

Set Supervisor Password

Enter New Password [ ][ ]

Confirm New Password [ ]

2. Type a password in the “Enter New Password” field. The password length can not exceed 8 alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the “Confirm New Password” field.

IMPORTANT:Be very careful when typing your password because the characters do not appear on the screen.

3. Press Enter. After setting the password, the computer sets the User Password parameter to “Set”.

4. If desired, you can opt to enable the Password on boot parameter.

5. When you are done, press F10 to save the changes and exit the BIOS Setup Utility.

Removing a Password

Follow these steps:

1. Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Password box appears:

Set Supervisor Password

Enter Current Password [ ][ ]

Enter New Password [ ]

Confirm New Password [ ][ ]

2. Type the current password in the Enter Current Password field and press Enter.

3. Press Enter twice without typing anything in the Enter New Password and Confirm New Password fields.

The computer then sets the Supervisor Password parameter to “Clear”.

4. When you have changed the settings, press u to save the changes and exit the BIOS Setup Utility.

Chapter 2 27

Changing a Password

1. Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Password box appears.

Set Supervisor Password

Enter Current Password [ ][ ]

Enter New Password [ ]

Confirm New Password [ ][ ]

2. Type the current password in the Enter Current Password field and press Enter.

3. Type a password in the Enter New Password field. Retype the password in the Confirm New Password

field.

4. Press Enter. After setting the password, the computer sets the User Password parameter to “Set”.

5. If desired, you can enable the Password on boot parameter.

6. When you are done, press F10 to save the changes and exit the BIOS Setup Utility.

If the verification is OK, the screen will display as following.

Setup Notice

Changes have been saved.

[Continue][Continue]

The password setting is complete after the user presses Enter. If the current password entered does not match the actual current password, the screen will show you the

Setup Warning.

Setup Warning

Invalid Password.

[Continue][Continue]

If the new password and confirm new password strings do not match, the screen will display the following message.

Setup Warning

Passwords do not match.

Re-enter password.

[Continue][Continue]

28 Chapter 2

Boot

This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the USB diskette drives, the onboard hard disk drive and the DVD drive in the module bay.

Select Boot Devices to select specific devices to support boot.

InsydeH20 Setup Utility Rev. 3.5

Information

Boot priority order:

Main Boot

Security

Exit

Item Specific Help

1. IDE0 : TOSHIBA MK3265GSX

2. IDE1 : TSSTcorp CDDVDW TS-L633C

3. USB FDD :

4. Network Boot : LEGACY PCI DEVICE

5. USB HDD :

6. USB CDROM :

F1 ESC

Help Exit

Select Item Select Menu

F5/F6 Enter

Change Values Select SubMenu

Use < > or < > to select a device, then press <F5> to move it down the list, or <F6> to move it up the list. Press <Esc> to escape the menu

Setup Default

Save and Exit

F10

Chapter 2 29

Exit

The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility.

InsydeH20 Setup Utility Rev. 3.5

Information

Exit Saving Changes

Exit Saving Changes Exit Discarding Changes

Exit Discarding Changes

Load Setup Defaults

Discard Changes

Save Changes

Main

Security

Boot

Exit

Item Specific Help

Exit system setup and save your changes.

Help

Exit

ESC

The table below describes the parameters in this screen.

Parameter Description

Exit Saving Changes Exit System Setup and save your changes to. Exit Discarding

Changes Load Setup Default Load default values for all SETUP item. Discard Changes Load previous values all SETUP items. Save Changes Save Setup Data.

Select Item Select Menu

Exit utility without saving setup data to.

F5/F6 Enter

Change Values Select SubMenu

Setup Default

Save and Exit

F10

30 Chapter 2

BIOS Flash Utilities

The BIOS Flash memory update is required for the following conditions:

• New versions of system programs

• New features or options

• Restore a BIOS when it becomes corrupted.

Use the Flash utility to update the system BIOS Flash ROM.

NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery

Diskette before you use the Flash utility. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Flash. NOTE: Please use the AC adaptor power supply when you run the Flash utility. If the battery pack does not

contain enough power to finish BIOS Flash, you may not boot the system because the BIOS is not

completely loaded. Fellow the steps below to run the Flash.

1. Prepare a bootable diskette.

2. Copy the Flash utilities to the bootable diskette.

3. Then boot the system from the bootable diskette. The Flash utility has auto-execution function.

Chapter 2 31

DOS Flash Utility

Perform the following steps to use the DOS Flash Utility:

1. Press F2 during boot to enter the Setup Menu.

2. Select Boot Menu to modify the boot priority order, for example, if using USB HDD to Update BIOS, move

USB HDD to position 1.

InsydeH20 Setup Utility Rev. 3.5

Information

Boot priority order:

Main Boot

Security

Exit

Item Specific Help

1. IDE0 : TOSHIBA MK3265GSX

2. IDE1 : TSSTcorp CDDVDW TS-L633C

3. USB FDD :

4. Network Boot : LEGACY PCI DEVICE

5. USB HDD :

6. USB CDROM :

Help

Exit

ESC

3. Execute the BIOS.BAT batch file to update BIOS. The flash process begins as shown.

Select Item Select Menu

F5/F6 Enter

Change Values Select SubMenu

Use < > or < > to select a device, then press <F5> to move it down the list, or <F6> to move it up the list. Press <Esc> to escape the menu

Setup Default

Save and Exit

F10

32 Chapter 2

4. In flash BIOS, the message Please do not remove AC Power Source displays. NOTE: If the AC power is not connected, the following message displays.

Plug in the AC power to continue.

5. Flash is complete when the message Flash programming complete displays.

Chapter 2 33

WinFlash Utility

Perform the following steps to use the WinFlash Utility:

1. Double-click the WinFlash executable.

2. Click OK to begin the update. A progress screen displays.

34 Chapter 2

Remove HDD/BIOS Password Utilities

This section provides you with details about removing HDD/BIOS password:

Remove HDD Password:

If you key in the wrong HDD password three times, an error is generated.

To reset the HDD password, perform the following steps:

1. After the error is displayed, select the Enter Unlock Password option on th e screen.

2. An Encode key is generated for unlocking utilities. Note down this key.

3. Execute the UnlockHD.EXE file to create the unlock code in DOS Mode using the format UnlockHD

[Encode code] with the code noted in the previous step, as follows:

UnlockHD 76943488

4. The command generates a password which can be used for unlocking the HDD.

Password : 46548274

5. Key in the password from the previous step to unlock the HDD as shown.

Chapter 2 35

Removing BIOS Passwords

To clear the User or Supervisor passwords, open the DIMM door and use a metal instrument to short the

RTC_RST point.

Cleaning BIOS Passwords

To clean the User or Supervisor passwords, perform the following steps:

1. From a DOS prompt, execute clnpwd.exe

2. Press 1 or 2 to clean the desired password shown on the screen.

The onscreen message determines whether the function is successful or not.

36 Chapter 2

Using Boot Sequence Selector

The Boot Sequence Selector allows the boot order to be changed without accessing the BIOS. To use Boot Sequence Selector, perform the following steps:

1. Enter into DOS.

2. Execute BS.exe to display the usage screen.

3. Select the desired boot sequence by entering the corresponding sequence. For example, enter BS2 to

change the boot sequence to HDD | CD ROM | LAN | Floppy.

Chapter 2 37

Using DMITools

The DMI (Desktop Management Interface) Tool copies BIOS information to EEPROM to be used in the DMI pool for hardware management.

When the BIOS displays Verifying DMI pool data it is checking that the table correlates with the hardware before sending to the operating system (Windows, etc.).

To update the DMI Pool, perform the following steps:

1. Boot into DOS.

2. Execute dmitools. The following messages report to screen to confirm completion:

• dmitools /r ==> Read dmi string from bios

• dmitools /wm xxxx ==> Write manufacturer name to eeprom (max. 16 characters)

• dmitools /wp xxxx ==> Write product name to eeprom (max. 16 characters)

• dmitools /ws xxxx ==> Write serial number to eeprom (max. 22 characters)

• dmitools /wu xxxx ==> Write uuid to eeprom

• dmitools /wa xxxx ==> Write asset tag to eeprom (max. 32 characters)

The following examples show the commands and the corresponding output information.

Read DMI Information from Memory

Input:

dmitools /r

Output:

Manufacturer (Type1, Offset04h): Acer Product Name (Type1, Offset05h): TravelMate xxxxx Serial Number (Type1, Offset07h): 01234567890123456789 UUID String (Type1, Offset08h): xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx Asset Tag (Type3, Offset04h): Acet Asstag

Write Product Name to EEPROM

Input:

dmitools /wp Acer

Write Serial Number to EEPROM

Input:

dmitools /ws 01234567890123456789

4 ). Write UUID to EEPROM (Create UUID from Intel WFM20.pdf)

Input:

dmitools /wu

5). Write Asset Tag to EEPROM

Input:

dmitools /wa Acet Asstag

NOTE: When using any of the Write options, restart the system to make the new DMI data effective.

38 Chapter 2

Using the LAN MAC EEPROM Utility

You can use the MAC.BAT utility to write the MAC.CFG file to the EEPROM under DOS mode.

1. Use a text editor (for example: Notepad) to open the MAC.CFG file. You can see the MAC.CFG contents

as below:

WriteData = ‘001122334455' MAC value StartAddr=7A MAC address WriteLeng=6 MAC value length KeepByte=0 don’t care

2. In DOS mode, run the MAC.BAT file to write MAC values to eeprom.

Chapter 2 39

40 Chapter 2

Machine Disassembly and Replacement

IMPORTANT: The outside housing and color may vary from the mass produced model.

This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting.

Disassembly Requirements

To disassemble the computer, you need the following tools:

• Wrist grounding strap and conductive mat for preventing electrostatic discharge

• Flat screwdriver

• Philips screwdriver

• Plastic flat screwdriver

• Plastic tweezers

NOTE: The screws for the different components vary in size. During the disassembly process, group the

screws with the corresponding components to avoid mismatch when putting back the components.

Chapter 3

Chapter 3 41

Pre-disassembly Instructions

Before proceeding with the disassembly procedure, make sure that you do the following:

1. Turn off the power to the system and all peripherals.

2. Unplug the AC adapter and all power and signal cables from the system.

3. Place the system on a flat, stable surface.

4. Remove the battery pack.

42 Chapter 3

Disassembly Process

IMPORTANT: The LCD Module cannot be disassembled outside of factory conditions. If any part of the LCD Module is faulty, such as the camera, antenna or LCD panel, the whole module must be replaced.

The disassembly process is divided into the following stages:

• External module disassembly

• Main unit disassembly

• LCD module disassembly

The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence. Observe the order of the sequence to avoid damage to any of the hardware components. For example, if you want to remove the mainboard, you must first remove the keyboard, then disassemble the inside assembly frame in that order.

Main Screw List

Screw Quantity Part Number

SCREW 2.5D 5L K 5.5D ZK NL CR3 9 86.WJ802.001 SCREW 2.45D 8.0L K 5.5D 0.8T ZK NL 19 86.WJ802.002 SCREW 2.5D 6L K 5.5D NI NL 4 86.WJ802.003 SCREW 1.98D 3.0L K 4.6D 0.8T ZK NL 24 86.WJ802.004 SCREW 3.0D 3.0L K 4.9D NI 4 86.WJ802.005 SCREW ASSY CPU THERMAL 4 86.WJ802.006

Chapter 3 43

External Module Disassembly Process

IMPORTANT: The outside housing and color may vary from the mass produced model.

External Modules Disassembly Flowchart

The flowchart below gives you a graphic representation of the external module disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the keyboard, you must first remove the switch board.

Turn off system and peripherals

power

Disconnect power

and signal cables

from system

Remove

Battery

Remove

SD Dummy Card

Remove

DIMMs

Remove

HDD/WLAN/DIMM

Door

Remove

WLAN

Remove

3G Module

Remove

HDD

Remove

ODD

Screw List

Step Screw Quantity Part No.

ODD Module M2.5*8 1 86.WJ802.002 ODD Bracket M2*3 2 86.WJ802.004 Logic Lower door M2.5*8 2 86.WJ802.002 3G Module M2.5*8 1 86.WJ802.002 WLAN Module M2*3 1 86.WJ802.004 HDD Carrier M3*3 4 86.WJ802.005

Remove

SIM Card

44 Chapter 3

Removing the Battery Pack

1. Turn computer over. Slide the battery lock in the direction shown.

2. Slide and hold the battery release latch to the release position (1), then lift out the battery pack from the main

unit (2).

NOTE: The battery has been highlighted with a yellow oval as shown in the above image. Please detach the battery and follow local regulations for disposal.

Chapter 3 45

Removing the SIM Card

1. See “Removing the Battery Pack” on page 45.

2. Push the SIM card all the way in to eject it.

3. Pull it out from the slot.

46 Chapter 3

Removing the SD Dummy Card

1. Push the SD dummy card all the way in to eject it.

2. Pull it out from the slot.

Chapter 3 47

Removing the Optical Drive Module

1. See “Removing the Battery Pack” on page 45.

2. Remove the screw securing the ODD module.

Step Size Quantity Screw Type

ODD Module M2.5*8 1

3. Pull the optical drive module out from the ch assis.

48 Chapter 3

4. Remove the two (2) screws securing the ODD bracket and remove the ODD bracket from the optical disk drive module.

Step Size Quantity Screw Type

ODD Bracket M2*3 2

5. Remove the ODD bezel by prying the top edge away and clear of the module.

Chapter 3 49

Removing the HDD/WLAN/DIMM Door

1. Remove three (3) screws from the HDD/WLAN/DIMM door.

Step Size Quantity Screw Type

HDD/WLAN/ DIMM door

2. Lift the door beginning from the inner edge as shown.

M2.5*8 2

3. Lift the door clear off the device, exposing the HDD, DIMM, and WLAN modules.

50 Chapter 3

Removing the 3G Module

1. Loosen one (1) screw on the 3G Cover.

Step Size Quantity Screw Type

3G Cover M2.5*8 1

2. Lift the 3G Cover from the left edge first, then remove completely.

3. Remove the two (2) antenna cables from the 3G module.

Chapter 3 51

4. Remove one (1) screw from the 3G module.

5. Lift the 3G card from the slot.

52 Chapter 3

Removing the DIMM Module

1. See “Removing the HDD/WLAN/DIMM Door” on page 50.

2. Push out the release latches on both sides of the DIMM socket to release the DIMM module.

3. Remove the DIMM module.

4. Repeat steps 2 and 3 for the second DIMM module if present.

Chapter 3 53

Removing the WLAN Module

1. See “Removing the HDD/WLAN/DIMM Door” on page 50.

2. Disconnect the two (2) antenna cables from the WLAN Board.

3. Move the antenna away and remove the one (1) screw to release the WLAN Board.

Step Size Quantity Screw Type

WLAN Module M2*3 1

54 Chapter 3

4. Detach the WLAN Board from the WLAN socket.

NOTE: When reattaching the antennas, ensure the cables are tucked into the chassis to prevent damage.

Chapter 3 55

Removing the Hard Disk Drive Module

1. See “Removing the HDD/WLAN/DIMM Door” on page 50.

2. Using the pull-tab, slide the HDD Module in the direction of the arrow to disconnect the interface.

3. Lift the HDD Module clear of the HDD bay.

NOTE: To prevent damage to device, avoid pressing down on it or placing heavy objects on top of it.

56 Chapter 3

4. Remove the four (4) screws (two each side) securing the hard disk to the carrier.

Step Size Quantity Screw Type

HDD Carrier M3*3 4

5. Remove the HDD from the carrier.

Chapter 3 57

Main Unit Disassembly Process

Main Unit Disassembly Flowchart

Remove External

Modules before

proceeding

Remove

Power Board

Remove

Left Speaker

Module

Upper Cover

Remove

Keyboard

Remove

Upper Cover

Remove

TouchPad

Bracket

Remove

USB Board

Lower Cover

Remove

Mainboard

Remove

Thermal Module

Remove

Right Speaker

Module

Remove

USB Board

Remove

Card Reader

Board

Remove

Bluetooth Board

Remove

CPU

Screw List

Step Screw Quantity Part No.

Lower Cover M2.5*8 11 86.WJ802.002 Lower Cover M2*3 5 86.WJ802.004 Upper Cover M2.5*5 7 86.WJ802.001 Power Board M2*3 2 86.WJ802.004 Left Speaker Module M2*3 2 86.WJ802.004 Right Speaker Module M2*3 2 86.WJ802.004 Card Reader M2*3 1 86.WJ802.004 USB Board M2*3 1 86.WJ802.004

58 Chapter 3

Step Screw Quantity Part No.

TouchPad Bracket M2*3 2 86.WJ802.004 Mainboard M2.5*5 1 86.WJ802.001 Thermal Module M1.98*3.0 4 86.WJ802.004

Chapter 3 59

Removing the Keyboard

1. Unlock the six (6) keyboard locks.

2. Pry up the centre of the Keyboard and rotate it upward away from the Upper Cover.

3. Turn the keyboard over on to the TouchPad area to expose the FPC connector.

60 Chapter 3

4. Open the locking latch and disconnect the FPC from the mainboard.

5. Lift the keyboard clear of the Upper Cover.

Chapter 3 61

Removing the Upper Cover

1. See “External Module Disassembly Process” on page 44.

2. Turn the computer over. Remove the eleven (11) screws on the lower cover and five (5) screws from the

battery bay.

Step Size Quantity Screw Type

Upper Cover (red callout)

M2.5*8 11

Battery Bay (green callout)

M2*3 5

62 Chapter 3

3. Turn the computer over. Disconnect the following four (4) cables from the Mainboard.

Chapter 3 63

4. Release the locking latch on A and disconnect the cable.

6. Release the locking latch on B and remove the cable as shown.

5. Pull the cable off the adhesive as shown.

7. Release the locking latch on C and remove the

cable as shown.

NOTE: Avoid pulling on cables directly to prevent damage to the connectors. NOTE: Use the pull-tabs on FFCs whenever available to prevent damage.

64 Chapter 3

8. Release the locking latch on D and remove the cable as shown.

9. Remove the seven (7) screws on the Upper Cover as shown.

Step Size Quantity Screw Type

Upper Cover M2.5*5 7

10. S t arting at the top right side of the cover , pry apart the Upper and Lower Covers as shown. Work along the front edge of the casing to the left as shown, then lift the Upper Cover clear of the Lower Cover.

Chapter 3 65

Removing the Left Speaker Module

1. See “Removing the Upper Cove r” on page 62.

2. Locate the Left Speaker Module on the Upper Cover as shown.

3. Remove two (2) screws from the left speaker module.

Step Size Quantity Screw Type

Left Speaker Module

4. Lift the Speaker clear of the Upper Cover. Ensure that the cable is free from all cable clips.

M2*3 2

66 Chapter 3

Removing the Right Speaker Module

1. See “Removing the Upper Cove r” on page 62.

2. Locate the Right Speaker Module on the Upper Cover as shown.

3. Remove the one (1) securing screw from the Right Speaker Module.

Step Size Quantity Screw Type

Right Speaker Module

4. Remove the Right Speaker Module cable from the cable channel. Ensure that the cable is free from all cable clips.

Chapter 3 67

M2*3 1

5. Lift the Right Speaker Module clear of the upper cover.

68 Chapter 3

Removing the Power Board

1. See “Removing the Upper Cove r” on page 62.

2. Turn the upper cover over. Pass the cable through the upper cover as shown.

3. Remove two (2) screws from the power board.

Step Size Quantity Screw Type

Power board M2*3 2

4. Remove the power board assembly and lift the power board clear of the device.

Chapter 3 69

Removing the TouchPad Bracket

IMPORTANT: The TouchPad Board cannot be removed individually. To replace the TouchPad Board, replace the entire Upper Cover.

1. See “Removing the Upper Cove r” on page 62.

2. Lift the FFC to detach the adhesive securing the cable to the Upper Cover.

3. Release the FFC locking latch and disconnect the TouchPad FFC from the cover.

70 Chapter 3

4. Remove the one (1) screw from TouchPad bracket.

Step Size Quantity Screw Type

TouchPad Bracket M2*3 1

5. Pry the Touchpad bracket off the adhesive and remove it as shown.

Chapter 3 71

Removing the Card Reader Board

1. See “Removing the Upper Cove r” on page 62.

2. Unlock the mainboard to card reader cable connector.

3. Remove the cable from the chassis by pulling up on the adhesive.

4. Remove one (1) screw from the card reader board.

Step Size Quantity Screw Type

Card Reader M2*3 1

72 Chapter 3

5. Lift the card reader board clear of the device.

Chapter 3 73

Removing the USB Board

1. See “Removing the Upper Cove r” on page 62.

2. Unlock the mainboard to USB cable connector.

3. Remove the cable from the chassis by pulling up on the adhesive.

4. Remove one (1) screw from the USB board.

Step Size Quantity Screw Type

USB M2*3 1

74 Chapter 3

5. Lift the USB board clear of the device.

Chapter 3 75

Removing the Bluetooth Board

1. See “Removing the Upper Cove r” on page 62.

2. Pry the Bluetooth board from the adhesive.

3. Disconnect the mainboard to Bluetooth cable.

4. Lift the Bluetooth board away from the cable channel as shown.

76 Chapter 3

Removing the Mainboard

1. See “Removing the Upper Cove r” on page 62.

2. Unlock the microphone cable connector and disconnect the cable.

3. Disconnect the LVDS cable.

Chapter 3 77

4. Remove the one (1) securing screw from the Mainboard.

Step Size Quantity Screw Type

Mainboard M2.5*5 1

5. Lift the mainboard from the chassis, right edge first to free it from the lower case.

CAUTION: Do not remove the mainboard completely. The mainboard is still connected to the chassis.

78 Chapter 3

6. Carefully turn the mainboard over and place it on a clean, dust-free surface.

7. Disconnect the power cable.

8. Remove the mainboard from the chassis and turn it over.

NOTE: Circuit boards >10 cm² have been highlighted with a yellow rectangle as shown in the previous image. Please detach the Circuit board and follow local regulations for disposal.

Chapter 3 79

9. Remove the adhesive tape from the bluetooth cable.

10. Unlock the connector and disconnect the bluetooth to mainboard cable.

80 Chapter 3

Removing the Thermal Module

1. See “Removing the Upper Cove r” on page 62.

2. See “Removing the Mainboard” on page 77.

3. Disconnect the fan cable.

4. Remove the four (4) securing screws (in reverse numerical order from screw 4 to screw 1) from the Thermal

Module.

Step Size Quantity Screw Type

Thermal Module M1.98*3.0 4

Chapter 3 81

5. Carefully lift the Thermal Module clear of the Mainboard.

82 Chapter 3

Removing the CPU

IMPORTANT: The pins on the underside of the CPU are very delicate. If they are damaged, the CPU may malfunction. Place the CPU on a clean, dry surface when it is not installed.

1. See “Removing the Thermal Module” on page 81.

2. Using a flat-bladed screw driver, rotate the CPU locking screw 180° clockwise as shown.

3. Lift the CPU clear of the socket as shown.

Chapter 3 83

LCD Module Disassembly Process

LCD Module Disassembly Flowchart

Remove LCD

Assembly

Remove

LCD Bezel

Remove

Camera Module

Remove

Inverter Board

Remove

LCD Panel

Remove

LCD Brackets

and FPC Cable

Remove

Antennas

Remove

Microphone

Cable

Screw List

Step Screw Quantity Part No.

LCD Bezel M2.5*6 2 86.WJ802.003 LCD Panel M2.5*6 2 86.WJ802.003 LCD Brackets M2*3 6 86.WJ802.004 Inverter Board M2.5*5 1 86.WJ802.001 LCD Assembly M2.5*8 4 86.WJ802.002

84 Chapter 3

Removing the LCD Assembly

1. See “Removing the Upper Cove r” on page 62.

2. Turn the device over and pass the black and white antenna cables through the lower cover.

3. Free the black and white antenna cables from the cable channel as shown.

4. Continue removing the white antenna cable from the cable channel.

Chapter 3 85

5. Remove the LVDS cable from the cable channel.

6. Remove the adhesive tape from the black antenna cable and free the cable from the cable channel.

86 Chapter 3

7. Remove four (4) screws from the LCD assembly.

Step Size Quantity Screw Type

LCD assembly M2.5*8 4

8. Remove the LCD assembly from the lower cover.

Chapter 3 87

Removing the LCD Bezel

1. See “Removing the LCD Assembly” on page 85.

2. Remove the two (2) bezel screw caps and screws.

Step Size Quantity Screw Type

LCD Bezel M2.5*6 2

3. Starting from the bottom edge of the bezel, pry the bezel upwards and away from the panel. Work along the right side toward the top of the bezel, prying the covers apart. Continue along the top edge and down the left side to remove the bezel.

NOTE: If necessary, use a pry to lift up the outside edges of the bezel.

88 Chapter 3

Removing the Camera Module

1. See “Removing the LCD Assembly” on page 85.

2. Locate the Camera Module at the top of the LCD Module and disconnect the camera cable.

3. Remove the Camera from the module.

Chapter 3 89

Removing the Inverter Board

1. See “Removing the LCD Assembly” on page 85.

2. Remove the adhesive tape from the inverter cables.

3. Remove one (1) screw from the inverter board.

Step Size Quantity Screw Type

Inverter Board M2.5*5 1

4. Using both hands, rotate the inverter board around the hook to free it from the panel.

90 Chapter 3

Gateway nv59c Service Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

System Specifications

Features

System Block Diagram

Your Acer Notebook tour

Front View

Closed Front View

Left View

Right View

Bottom View

Indicators

TouchPad Basics

Using the Keyboard

Lock Keys and embedded numeric keypad

Windows Keys

Hot Keys

Hardware Specifications and Configurations

System Utilities

BIOS Setup Utility

Navigating the BIOS Utility

Gateway NV59C BIOS

Information

Main

Security

Boot

Exit

BIOS Flash Utilities

DOS Flash Utility

WinFlash Utility

Remove HDD/BIOS Password Utilities

Machine Disassembly and Replacement

Disassembly Requirements

Pre-disassembly Instructions

Disassembly Process

External Module Disassembly Process

External Modules Disassembly Flowchart

Removing the Battery Pack

Removing the SIM Card

Removing the SD Dummy Card

Removing the Optical Drive Module

Removing the HDD/WLAN/DIMM Door

Removing the 3G Module

Removing the DIMM Module

Removing the WLAN Module

Removing the Hard Disk Drive Module

Main Unit Disassembly Process

Main Unit Disassembly Flowchart

Removing the Keyboard

Removing the Upper Cover

Removing the Left Speaker Module

Removing the Right Speaker Module

Removing the Power Board

Removing the TouchPad Bracket

Removing the Card Reader Board

Removing the USB Board

Removing the Bluetooth Board

Removing the Mainboard

Removing the Thermal Module

Removing the CPU

LCD Module Disassembly Process

LCD Module Disassembly Flowchart

Removing the LCD Assembly

Removing the LCD Bezel

Removing the Camera Module

Removing the Inverter Board