The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.
III
Conventions
The following conventions are used in this manual:
SCREEN MESSAGESDenotes actual messages that appear
on screen.
NOTEGives bits and pieces of additional
information related to the current
topic.
WARNINGAlerts you to any damage that might
result from doing or not doing specific
actions.
CAUTIONGives precautionary measures to
avoid possible hardware or software
problems.
IMPORTANTReminds you to do specific actions
relevant to the accomplishment of
procedures.
NOTE: This symbol where placed in the Service Guide designates a component that should be recycled
according to the local regulations.
IV
Preface
Before using this information and the product it supports, please read the following general information.
1.This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered
in this generic service guide. In such cases, please contact your regional offices or the responsible
personnel/channel to provide you with further technical details.
2.Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information
available on your regional web or channel. If, for whatever reason, a part number change is made, it will
not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and
service of customer machines.
•Up to 4 GB of DDR3 1066 MHz memory, upgradeable to 8 GB using two soDIMM modules
Display
•15.6" HD 1366 x 768 pixel resolution, high-brightness (220-nit) Gateway Ultrabright™ TFT LCD,
supporting simultaneous multi-window viewing
•16:9 aspect ratio
•8 ms response time
Graphics
•ATI Mobility Radeon™ HD 5470 with up to 3579 MB of HyperMemory™ (512 MB of dedicated
DDR3 VRAM, up to 3067 MB of shared system memory), supporting Unified Video Decoder
(UVD), OpenEXR High Dynamic-Range (HDR) technology, Shader Model 5.0, Microsoft®
DirectX® 11, OpenGL® 3.1, OpenCL™ 1.1*
•NVIDIA® GeForce® 320M6 with up to 4091 MB of TurboCache™ (1024 MB of dedicated DDR3
VRAM, up to 3067 MB of shared system memory), supporting NVIDIA® CUDA™, PhysX™,
PureVideo® HD technology, OpenEXR High Dynamic-Range (HDR) technology, Shader Model
4.0, Microsoft® DirectX® 10.1*
•Intel® HD Graphics with 128 MB of dedicated system memory, supporting Microsoft® DirectX®
10*
•Dual independent display support
•16.7 million colors
Chapter 11
•External resolution / refresh rate:
•VGA port up to 2560 x 1600: 60 Hz
•VGA port up to 2048 x 1536: 85 Hz
•HDMI™ port up to 1920 x 1080: 60 Hz
•MPEG-2/DVD decoding
•WMV9 (VC-1) and H.264 (AVC) decoding
•Microsoft® DirectX Video Acceleration (DXVA) application interface (API)
•HDMI™ (High-Definition Multimedia Interface) with HDCP (High-bandwidth Digital Content
2MicrophoneInternal microphone for recording sound.
4
5
6
7
3Display screenAlso called Liquid-Crystal Display (LCD),
displays computer output.
4HDDIndicates when the hard disk drive is active.
Communication
indicator
6Chapter 1
Indicates the computer’s wireless connectivity
device status.
No.IconItemDescription
5Power buttonTurns the computer on and off.
6KeyboardFor entering data into your computer.
7PalmrestComfortable support area for your hands when
you use the computer.
8Click buttons (left
and right)
9
Power
1
The left and right buttons function like the left
and right mouse buttons.
Indicates the computer’s power status.
1
Battery
10T ouchPadT ouch-sensitive pointing device which functions
11SpeakersLeft and right speakers deliver stereo audio
NOTE:
1
The front panel indicators are visible even when the computer cover is closed.
Indicates the computer’s battery status.
1. Charging: The light shows amber when the
battery is charging.
2. Fully charged: The light shows blue when in
AC mode.
like a computer mouse.
output.
Closed Front View
No.IconItemDescription
1Multi-in-1 card
reader
Accepts Secure Digital (SD), MultiMediaCard
(MMC), Memory Stick (MS), Memory Stick
PRO (MS PRO), xDPicture Card (xD).
NOTE: Push to remove/install the card.
Only one card can operate at any
given time.
1
Chapter 17
Left View
1435672
No.IconItemDescription
1DC-in jackConnects to an AC adapter
2Ventilation slotsEnable the computer to stay cool, even after
prolonged use.
3External display
(VGA) port
4Ethernet (RJ-45)
port
5HDMIConnect to HDMI devices
6USB 2.0 portsConnect to USB 2.0 devices (e.g. USB mouse,
7Microphone-in
jack
Connects to a display device
(e.g. external monitor, LCD projector).
Connects to an Ethernet 10/100-based
network.
USB camera).
Accepts input from external microphones.
Headphones/
speaker/line-out
jack
Connects to audio line-out devices
(e.g. speakers, headphones).
8Chapter 1
Right View
143562
No.ItemDescription
1USB 2.0 portsConnect to USB 2.0 devices (e.g. USB mouse, USB
camera).
2Optical driveInternal optical drive; accepts CDs or DVDs.
3Optical disk access
indicator
4Optical drive eject buttonEjects the optical disk from the drive.
5Emergency eject holeEjects the optical drive tray when the computer is turned
6Kensington lock slotConnects to a Kensington-compatible computer security
Lights up when the optical drive is active.
off.
Note: Insert a paper clip into the emergency eject hole to
eject the optical drive tray when the computer is off.
lock.
Note: Wrap the computer security lock cable around an
immovable object such as a table or handle of a locked
drawer. Insert the lock into the notch and turn the key to
secure the lock. Some keyless models are also available.
Bottom View
1
6
2
3
Chapter 19
5
4
No.IconItemDescription
1Battery bayHouses the computer's battery pack.
2Battery release
latch
3Hard disk bayHouses the computer's hard disk (secured
Releases the battery for removal.
with screws).
4Memory
compartment
5Battery lockLocks the battery in position.
6Ventilation slots
and cooling fan
Houses the computer's main memory.
Enable the computer to stay cool, even after
prolonged use.
Note: Do not cover or obstruct the fan opening.
Indicators
The computer has several easy-to-read status indicators. The front panel indicators are visible even when the
computer cover is closed.
IconFunctionDescription
PowerIndicates the computer's power status.
BatteryIndicates the computer's battery status.
NOTE: 1. Charging: The light shows amber when
the battery is charging. 2. Fully charged: The light
shows green when in AC mode.
HDDIndicates when the hard disk drive is active.
Communication indicatorIndicates the computer’s wireless connectivity
device status.
10Chapter 1
TouchPad Basics
The following items show you how to use the TouchPad:
•Move your finger across the TouchPad (1) to move the cursor.
•Press the left (2) and right (3) buttons located beneath the TouchPad to perform selection and
execution functions. These two buttons are similar to the left and right buttons on a mouse.
Tapping on the TouchPad is the same as clicking the left button.
ExecuteQuickly click twice.Tap twice (at the same speed
SelectClick once.Tap once.
DragClick and hold, then use
finger on the TouchPad to
drag the cursor.
Access
context menu
as double-clicking a mouse
button).
Tap twice (at the same speed
as double-clicking a mouse
button); rest your finger on
the TouchPad on the second
tap and drag the cursor.
Click once.
NOTE: When using the T ouchPad, keep it - and your fingers - dry and clean. The TouchPad is sensitive to
finger movement; hence, the lighter the touch, the better the response. Tapping too hard will not
increase the TouchPad’s responsiveness.
Chapter 111
Using the Keyboard
The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function
and special keys.
Lock Keys and embedded numeric keypad
The keyboard has two lock keys which you can toggle on and off.
Lock keyDescription
Caps LockWhen Caps Lock is on, all alphabetic charac ters typed are in uppercase.
Num Lock When Num Lock is on, the embedded keypad is in numeric mode.
12Chapter 1
Windows Keys
The keyboard has two keys that perform Windows-specific functions.
KeyDescription
Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button;
it launches the Start menu. It can also be used with other keys to provide a variety of
functions:
<>: Open or close the S tart menu
<> + <D>: Display the desktop
<> + <E>: Open Windows Explore
<> + <F>: Search for a file or folder
<> + <G>: Cycle through Sidebar gadgets
<> + <L>: Lock your computer (if you are connected to a network domain), or
switch users (if you're not connected to a network domain)
<> + <M>: Minimizes all windows
<> + <R>: Open the Run dialog box
<> + <T>: Cycle through programs on the taskbar
<> + <U>: Open Ease of Access Center
<> + <X>: Open Windows Mobility Center
<> + <BREAK>: Display the System Properties dialog box
<> + <SHIFT+M>: Restore minimized windows to the desktop
<> + <TAB>: Cycle through programs on the taskbar by using Windows Flip 3-D
<> + <SPACEBAR>: Bring all gadgets to the front and select Windows Sidebar
Application
key
<CTRL> +
<CTRL> + <> + <TAB>: Use the arrow keys to cycle through programs on the
Note: Depending on your edition of Windows 7, some shortcuts may not function as
This key has the same effect as clicking the right mouse button; it opens the
application's context menu.
<> + <F>: Search for computers (if you are on a network)
taskbar by using Windows Flip 3-D
described.
Chapter 113
Hot Keys
The computer employs hotkeys or key combinations to access most of the computer’s controls like screen
brightness, volume output and the BIOS utility.
To activate hot keys, press and hold the <Fn> key before pressing the other key in the hotkey combination.
HotkeyIconFunctionDescription
<Fn> + <F2>Communication Device
On/Off
<Fn> + <F3>SleepPuts the computer in Sleep mode.
<Fn> + <F4>Display toggleSwitches display output between the display
<Fn> + <F5>Display BlankTurns off the LCD back light
T oggles WiFi, 3G and Bluetooth on and off using
a pop-up window.
screen, external monitor (if connected) and
both.
<Fn> + <F6>Touchpad toggleT urns the touchpad on and off.
<Fn> + <F7>Play/PauseToggles media between play and pause.
<Fn> + <F8>StopStops media playback.
<Fn> + <F9>Skip BackSkips media backward.
<Fn> + <F10>Skip ForwardSkips media forward.
<Fn> + <F11>Brightness DownDecreases the screen brightness.
<Fn> + <F12>Brightness UpIncreases the screen brightness.
Speaker toggleTurns the speakers on and off.
Volume downDecreases the sound volume.
Volume upIncreases the sound volume.
14Chapter 1
HotkeyIconFunctionDescription
Social NetworkingOpens Facebook Login screen.
<Fn> + <Pg Up>Page UpScrolls the page up.
<Fn> + <Pg Dn>Page DownScrolls the page down.
<Fn> + <Home>Ho meScrolls to the top of the page.
<Fn> + <End>EndScrolls to the bottom of the page.
Chapter 115
Hardware Specifications and Configurations
Processor
ItemSpecification
CPU•Intel Calpella (Discrete/UMA: Arrandale with Gfx)
•Intel PCH: HM55 (4MB SPI ROM)
TypeIntel Mobile Memron uPGA
CPU PackageMicro uPGA-478 Package
Power65 Watts
On-die Cache4MB L2 cache
Front Side Bus 667/800/1066MHz
ControllerGP8T Type; 358.27mm x 113.44mm x 4.9mm
Features•Support Windows keys and Application keys
•Standard pitch, 2.5 mm travel length
•Multi-Language support
HotkeysSee “Hot Keys” on page 14.
Battery
Item
Vendor & model nameSANYO/SONY/PANASONIC/SAMSUNG/SIMPLO AS2009A
Battery TypeLi-ion
Pack capacity 4400 mAh
Normal Voltage2.2 Ah
Package configuration3S2P
Specification
6 Cell
Chapter 121
LCD 15.6”
ItemSpecification
Vendor/model nameAUO/CPT/CMO/Samsung/LCD/INL
Screen Diagonal (mm)15.6 inches
Display resolution (pixels)1366 x 768 WXGA Clare
Pixel Pitch0.204 x 0.204
Display ModeNormal
2
220
Typical White Luminance (cd/m
)
(also called Brightness)
Contrast Ratio500 typical
Response Time (Optical Rise
8
Time/Fall Time) msec
Luminance Uniformity1.25 max
Electrical InterfaceLVDS
Support Color262K
Viewing Angle (up/down/right/
15/35/45/45
left)
Temperature Range (°C)
Operating
Storage (shipping)
0 to +50
-20 to +60
Card Reader
ItemSpecification
Part NameRealTek 5160
Package5-in-1 card reader
General Features•PCI-E interface
•Push-push type
•Dummy card
22Chapter 1
Chapter 2
System Utilities
BIOS Setup Utility
The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/
Output System).
Y our computer is already properly configured and optimized, and you do not need to run this utility . However , if
you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4
Troubleshooting when problem arises.
To activate the BIOS Utility, press F2 during POST (when “Press <F2> to enter Setup” message is prompted
on the bottom of screen).
The default parameter of F12 Boot Menu is set to “disabled”. If you want to change boot device without
entering BIOS Setup Utility, please set the parameter to “enabled”.
Press <F12> during POST to enter multi-boot menu. In this menu, user can change boot device without
entering BIOS SETUP Utility.
Navigating the BIOS Utility
There are six menu options: Information, Main, Security, Boot, and Exit.
Follow these instructions:
•To choose a menu, use the left and right arrow keys.
•To choose an item, use the up and down arrow keys.
•To change the value of a parameter, press F5 or F6.
•Press Esc while you are in any of the menu options to go to the Exit menu.
•In any menu, you can load default settings by pressing F9. You can also press F10 to save any
changes made and exit the BIOS Setup Utility.
NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a
particular menu are shown on the bottom of the screen. Help for parameters are found in the Item
Specific Help part of the screen. Read this carefully when making changes to parameter values. Please note that system information is subject to different models.
Chapter 223
Gateway NV59C BIOS
Information
The Information screen displays a summary of your computer hardware information.
InsydeH20 Setup Utility Rev. 3.5
Main
SecurityInformation
CPU Type
CPU Type
CPU Speed
CPU Speed
HDD Model Name:
HDD Model Name:
HDD Serial Number:
HDD Serial Number:
ATAPI Model Name:
ATAPI Model Name:
System BIOS Version:
System BIOS Version:
VGA BIOS Version:
VGA BIOS Version:
Serial Number:
Serial Number:
Asset Tag Number:
Asset Tag Number:
Product Name:
Product Name:
Manufacturer Name:
Manufacturer Name:
UUID:
UUID:
Boot
Exit
Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz
Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz
2.13GHz
2.13GHz
TOSHIBA MK3265GSX
TOSHIBA MK3265GSX
Y9U5A09MA
Y9U5A09MA
TSSTcorp CDDVDW TS-L633C
TSSTcorp CDDVDW TS-L633C
V1.02
V1.02
ATI VGA VER012.015.000.003.036141
ATI VGA VER012.015.000.003.036141
NEW902101400114B4A1601
NEW902101400114B4A1601
Gateway NV59C
Gateway NV59C
Gateway
Gateway
B2B51E657B28295741E2705AB616A5AB
B2B51E657B28295741E2705AB616A5AB
Help
F1
Exit
ESC
NOTE: The screen above is for your reference only. Actual values may differ according to model.
The table below describes the parameters in this screen.
ParameterDescription
CPU TypeThis field shows the CPU type and speed of the system.
CPU SpeedThis field shows the speed of the CPU.
HDD Model NameThis field shows the model name of HDD installed on primary IDE
HDD Serial NumberThis field displays the serial number of HDD installed on primary IDE
ATAPI Model NameThis field shows the model name of the Optical device installed in
System BIOS VersionDisplays system BIOS version.
VGA BIOS VersionThis field displays the VGA firmware version of the system.
Serial NumberThis field displays the serial number of this unit.
Asset Tag NumberThis field displays the asset tag number of the system.
Product NameThis field shows product name of the system.
Manufacturer NameThis field displays the manufacturer of this system.
UUIDUniversally Unique Identifier (UUID) is an identifier standard used in
Select Item
Select Menu
master.
master.
the system.
software construction, standardized by the Open Software
Foundation (OSF) as part of the Distributed Computing Environment
(DCE).
F5/F6
Enter
Change Values
SelectSubMenu
Setup Default
F9
Save and Exit
F10
24Chapter 2
Main
The Main screen allows the user to set the system time and date as well as enable and disable boot option
and recovery.
InsydeH20 Setup Utility Rev. 3.5
Information
System Time:
System Time:
System Date:
System Date:
Total Memory:
Total Memory:
Video Memory:
Video Memory:
Quiet Boot
Quiet Boot
Network Boot
Network Boot
F12 Boot Menu
F12 Boot Menu
D2D Recovery
D2D Recovery
SATA Mode
SATA Mode
Display Mode
Display Mode
Main
Security
Boot
Exit
[19:10:59]
[19:10:59]
[2/22/2010]
[2/22/2010]
3072 MB
3072 MB
1024 MB
1024 MB
[Enabled]
[Enabled]
[Enabled]
[Enabled]
[Disabled]
[Disabled]
[Enabled]
[Enabled]
[AHCI Mode]
[AHCI Mode]
[Discrete Graphics]
[Discrete Graphics]
Item Specific Help
This is the help for the
hour field. Valid range
is from 0 to 23.
/INCREASE
REDUCE
: F5/F6
Help
F1
Exit
ESC
NOTE: The screen above is for your reference only. Actual values may differ.
The table below describes the parameters in this screen.
ParameterDescriptionFormat/Option
System TimeSets the system time. The hours are displayed with 24-
System DateSets the system date.Format MM/DD/YYYY
Total Memory
Video Memory
Quiet BootThe notebook displays an illustration called the OEM
Network BootEnables, disables the system boot from LAN (remote
F12 Boot MenuEnables, disables Boot Menu during POST.Option: Enabled or Enabled
D2D RecoveryEnables, disables D2D Recovery function. The function
SATA ModeControl the mode in which the SATA controller should
Display ModeControl the graphics display mode.
Select Item
Select Menu
hour format.
Displays the total memory available.
Displays the available memory for Video.
screen during system boot instead of the traditional
POST screen that displays the normal diagnostic
messages.
server).
allows the user to create a hidden partition on hard disc
drive to store operation system and restore the system
to factory defaults.
operate.
Note: Switchable Graphics is displayed as an option if
supported by the system.
F5/F6
Enter
Change Values
SelectSubMenu
Setup Default
F9
Save and Exit
F10
Format: HH:MM:SS
(hour:minute:second)
(month/day/year)
N/A
N/A
Option: Enabled or
Disabled
Option: Enabled or
Disabled
Option: Enabled or
Disabled
Option: AHCI or IDE
Options: Integrated
Graphics, Discrete Graphics or Switchable
Graphics
Chapter 225
Security
The Security screen contains parameters that help safeguard and protect your computer from unauthorized
use.
InsydeH20 Setup Utility Rev. 3.5
Information
Supervisor Password Is:
Supervisor Password Is:
User Password Is:
User Password Is:
HDD Password Is:
HDD Password Is:
Set Supervisor Password
Set Supervisor Password
Set User Password
Set User Password
Set HDD Password
Set HDD Password
Password on Boot
Password on Boot
MainBoot
Security
Exit
Clear
Clear
Clear
Clear
Clear
Clear
[Disabled]
[Disabled]
Item Specific Help
Install or Change the
password and the length
of password must be
greater than one word.
Help
F1
Exit
ESC
The table below describes the parameters in this screen. Settings in boldface are the default and suggested
parameter settings.
ParameterDescriptionOption
Supervisor Password IsShows the setting of the Supervisor passwordClear or Set
User Password IsShows the setting of the user password.Clear or Set
HDD Password IsShows the setting of the hard disk password.Clear or Set
Set Supervisor PasswordPress Enter to set the supervisor password. When set,
Set User PasswordPress Enter to set the user password. When user
Set HDD PasswordEnter HDD Password.N/A
Password on BootDefines whether a password is required or not while the
Select Item
Select Menu
this password protects the BIOS Setup Utility from
unauthorized access. The user can not either enter the
Setup menu nor change the value of parameters.
password is set, this password protects the BIOS Setup
Utility from unauthorized access. The user can enter
Setup menu only and does not have right to change the
value of parameters.
events defined in this group happened. The following
sub-options are all requires the Supervisor password
for changes and should be grayed out if the user
password was used to enter setup.
F5/F6
Enter
Change Values
SelectSubMenu
F9
F10
Setup Default
Save and Exit
N/A
N/A
Disabled or
Enabled
NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget
your password. If you forget your password, you may have to return your notebook computer to your
dealer to reset it.
26Chapter 2
Setting a Password
Follow these steps as you set the user or the supervisor password:
1.Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The
Set Supervisor Password box appears:
Set Supervisor Password
Enter New Password [ ][ ]
Confirm New Password [ ]
2.Type a password in the “Enter New Password” field. The password length can not exceed 8 alphanumeric
characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the “Confirm New Password” field.
IMPORTANT:Be very careful when typing your password because the characters do not appear on the screen.
3.Press Enter. After setting the password, the computer sets the User Password parameter to “Set”.
4.If desired, you can opt to enable the Password on boot parameter.
5.When you are done, press F10 to save the changes and exit the BIOS Setup Utility.
Removing a Password
Follow these steps:
1.Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The
Set Password box appears:
Set Supervisor Password
Enter Current Password [ ][ ]
Enter New Password [ ]
Confirm New Password [ ][ ]
2.Type the current password in the Enter Current Password field and press Enter.
3.Press Enter twice without typing anything in the Enter New Password and Confirm New Password fields.
The computer then sets the Supervisor Password parameter to “Clear”.
4.When you have changed the settings, press u to save the changes and exit the BIOS Setup Utility.
Chapter 227
Changing a Password
1.Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The
Set Password box appears.
Set Supervisor Password
Enter Current Password [ ][ ]
Enter New Password [ ]
Confirm New Password [ ][ ]
2.Type the current password in the Enter Current Password field and press Enter.
3.Type a password in the Enter New Password field. Retype the password in the Confirm New Password
field.
4.Press Enter. After setting the password, the computer sets the User Password parameter to “Set”.
5.If desired, you can enable the Password on boot parameter.
6.When you are done, press F10 to save the changes and exit the BIOS Setup Utility.
If the verification is OK, the screen will display as following.
Setup Notice
Changes have been saved.
[Continue][Continue]
The password setting is complete after the user presses Enter.
If the current password entered does not match the actual current password, the screen will show you the
Setup Warning.
Setup Warning
Invalid Password.
[Continue][Continue]
If the new password and confirm new password strings do not match, the screen will display the following
message.
Setup Warning
Passwords do not match.
Re-enter password.
[Continue][Continue]
28Chapter 2
Boot
This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices
includes the USB diskette drives, the onboard hard disk drive and the DVD drive in the module bay.
Select Boot Devices to select specific devices to support boot.
InsydeH20 Setup Utility Rev. 3.5
Information
Boot priority order:
Boot priority order:
MainBoot
Security
Exit
Item Specific Help
1. IDE0 : TOSHIBA MK3265GSX
1. IDE0 : TOSHIBA MK3265GSX
2. IDE1 : TSSTcorp CDDVDW TS-L633C
2. IDE1 : TSSTcorp CDDVDW TS-L633C
3. USB FDD :
3. USB FDD :
4. Network Boot : LEGACY PCI DEVICE
4. Network Boot : LEGACY PCI DEVICE
5. USB HDD :
5. USB HDD :
6. USB CDROM :
6. USB CDROM :
F1
ESC
Help
Exit
Select Item
Select Menu
F5/F6
Enter
Change Values
SelectSubMenu
Use < > or < > to select
a device, then press
<F5> to move it down the
list, or <F6> to move
it up the list. Press
<Esc> to escape the menu
Setup Default
F9
Save and Exit
F10
Chapter 229
Exit
The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility.
InsydeH20 Setup Utility Rev. 3.5
Information
Exit Saving Changes
Exit Saving Changes
Exit Discarding Changes
Exit Discarding Changes
Load Setup Defaults
Load Setup Defaults
Discard Changes
Discard Changes
Save Changes
Save Changes
Main
Security
Boot
Exit
Item Specific Help
Exit system setup and
save your changes.
Help
F1
Exit
ESC
The table below describes the parameters in this screen.
ParameterDescription
Exit Saving ChangesExit System Setup and save your changes to.
Exit Discarding
Changes
Load Setup DefaultLoad default values for all SETUP item.
Discard ChangesLoad previous values all SETUP items.
Save ChangesSave Setup Data.
Select Item
Select Menu
Exit utility without saving setup data to.
F5/F6
Enter
Change Values
SelectSubMenu
Setup Default
F9
Save and Exit
F10
30Chapter 2
BIOS Flash Utilities
The BIOS Flash memory update is required for the following conditions:
•New versions of system programs
•New features or options
•Restore a BIOS when it becomes corrupted.
Use the Flash utility to update the system BIOS Flash ROM.
NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery
Diskette before you use the Flash utility.
NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Flash.
NOTE: Please use the AC adaptor power supply when you run the Flash utility. If the battery pack does not
contain enough power to finish BIOS Flash, you may not boot the system because the BIOS is not
completely loaded.
Fellow the steps below to run the Flash.
1.Prepare a bootable diskette.
2.Copy the Flash utilities to the bootable diskette.
3.Then boot the system from the bootable diskette. The Flash utility has auto-execution function.
Chapter 231
DOS Flash Utility
Perform the following steps to use the DOS Flash Utility:
1.Press F2 during boot to enter the Setup Menu.
2.Select Boot Menu to modify the boot priority order, for example, if using USB HDD to Update BIOS, move
USB HDD to position 1.
InsydeH20 Setup Utility Rev. 3.5
Information
Boot priority order:
Boot priority order:
MainBoot
Security
Exit
Item Specific Help
1. IDE0 : TOSHIBA MK3265GSX
1. IDE0 : TOSHIBA MK3265GSX
2. IDE1 : TSSTcorp CDDVDW TS-L633C
2. IDE1 : TSSTcorp CDDVDW TS-L633C
3. USB FDD :
3. USB FDD :
4. Network Boot : LEGACY PCI DEVICE
4. Network Boot : LEGACY PCI DEVICE
5. USB HDD :
5. USB HDD :
6. USB CDROM :
6. USB CDROM :
Help
F1
Exit
ESC
3.Execute the BIOS.BAT batch file to update BIOS.
The flash process begins as shown.
Select Item
Select Menu
F5/F6
Enter
Change Values
SelectSubMenu
Use < > or < > to select
a device, then press
<F5> to move it down the
list, or <F6> to move
it up the list. Press
<Esc> to escape the menu
Setup Default
F9
Save and Exit
F10
32Chapter 2
4.In flash BIOS, the message Please do not remove AC Power Source displays.
NOTE: If the AC power is not connected, the following message displays.
Plug in the AC power to continue.
5.Flash is complete when the message Flash programming complete displays.
Chapter 233
WinFlash Utility
Perform the following steps to use the WinFlash Utility:
1.Double-click the WinFlash executable.
2.Click OK to begin the update. A progress screen displays.
34Chapter 2
Remove HDD/BIOS Password Utilities
This section provides you with details about removing HDD/BIOS password:
Remove HDD Password:
If you key in the wrong HDD password three times, an error is generated.
To reset the HDD password, perform the following steps:
1.After the error is displayed, select the Enter Unlock Password option on th e screen.
2.An Encode key is generated for unlocking utilities. Note down this key.
3.Execute the UnlockHD.EXE file to create the unlock code in DOS Mode using the format UnlockHD
[Encode code] with the code noted in the previous step, as follows:
UnlockHD 76943488
4.The command generates a password which can be used for unlocking the HDD.
Password : 46548274
5.Key in the password from the previous step to unlock the HDD as shown.
Chapter 235
Removing BIOS Passwords
To clear the User or Supervisor passwords, open the DIMM door and use a metal instrument to short the
RTC_RST point.
Cleaning BIOS Passwords
To clean the User or Supervisor passwords, perform the following steps:
1.From a DOS prompt, execute clnpwd.exe
2.Press 1 or 2 to clean the desired password shown on the screen.
The onscreen message determines whether the function is successful or not.
36Chapter 2
Using Boot Sequence Selector
The Boot Sequence Selector allows the boot order to be changed without accessing the BIOS. To use Boot
Sequence Selector, perform the following steps:
1.Enter into DOS.
2.Execute BS.exe to display the usage screen.
3.Select the desired boot sequence by entering the corresponding sequence. For example, enter BS2 to
change the boot sequence to HDD | CD ROM | LAN | Floppy.
Chapter 237
Using DMITools
The DMI (Desktop Management Interface) Tool copies BIOS information to EEPROM to be used in the DMI
pool for hardware management.
When the BIOS displays Verifying DMI pool data it is checking that the table correlates with the hardware
before sending to the operating system (Windows, etc.).
To update the DMI Pool, perform the following steps:
1.Boot into DOS.
2.Execute dmitools. The following messages report to screen to confirm completion:
•dmitools /r ==> Read dmi string from bios
•dmitools /wm xxxx ==> Write manufacturer name to eeprom (max. 16 characters)
•dmitools /wp xxxx ==> Write product name to eeprom (max. 16 characters)
•dmitools /ws xxxx ==> Write serial number to eeprom (max. 22 characters)
•dmitools /wu xxxx ==> Write uuid to eeprom
•dmitools /wa xxxx ==> Write asset tag to eeprom (max. 32 characters)
The following examples show the commands and the corresponding output information.
Read DMI Information from Memory
Input:
dmitools /r
Output:
Manufacturer (Type1, Offset04h): Acer
Product Name (Type1, Offset05h): TravelMate xxxxx
Serial Number (Type1, Offset07h): 01234567890123456789
UUID String (Type1, Offset08h): xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
Asset Tag (Type3, Offset04h): Acet Asstag
Write Product Name to EEPROM
Input:
dmitools /wp Acer
Write Serial Number to EEPROM
Input:
dmitools /ws 01234567890123456789
4 ). Write UUID to EEPROM (Create UUID from Intel WFM20.pdf)
Input:
dmitools /wu
5). Write Asset Tag to EEPROM
Input:
dmitools /wa Acet Asstag
NOTE: When using any of the Write options, restart the system to make the new DMI data effective.
38Chapter 2
Using the LAN MAC EEPROM Utility
You can use the MAC.BAT utility to write the MAC.CFG file to the EEPROM under DOS mode.
1.Use a text editor (for example: Notepad) to open the MAC.CFG file. You can see the MAC.CFG contents
as below:
WriteData = ‘001122334455'MAC value
StartAddr=7AMAC address
WriteLeng=6MAC value length
KeepByte=0don’t care
2.In DOS mode, run the MAC.BAT file to write MAC values to eeprom.
Chapter 239
40Chapter 2
Machine Disassembly and Replacement
IMPORTANT: The outside housing and color may vary from the mass produced model.
This chapter contains step-by-step procedures on how to disassemble the notebook computer for
maintenance and troubleshooting.
Disassembly Requirements
To disassemble the computer, you need the following tools:
•Wrist grounding strap and conductive mat for preventing electrostatic discharge
•Flat screwdriver
•Philips screwdriver
•Plastic flat screwdriver
•Plastic tweezers
NOTE: The screws for the different components vary in size. During the disassembly process, group the
screws with the corresponding components to avoid mismatch when putting back the components.
Chapter 3
Chapter 341
Pre-disassembly Instructions
Before proceeding with the disassembly procedure, make sure that you do the following:
1. Turn off the power to the system and all peripherals.
2. Unplug the AC adapter and all power and signal cables from the system.
3. Place the system on a flat, stable surface.
4. Remove the battery pack.
42Chapter 3
Disassembly Process
IMPORTANT: The LCD Module cannot be disassembled outside of factory conditions. If any part of the LCD
Module is faulty, such as the camera, antenna or LCD panel, the whole module must be replaced.
The disassembly process is divided into the following stages:
•External module disassembly
•Main unit disassembly
•LCD module disassembly
The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence.
Observe the order of the sequence to avoid damage to any of the hardware components. For example, if you
want to remove the mainboard, you must first remove the keyboard, then disassemble the inside assembly
frame in that order.
Main Screw List
ScrewQuantityPart Number
SCREW 2.5D 5L K 5.5D ZK NL CR3986.WJ802.001
SCREW 2.45D 8.0L K 5.5D 0.8T ZK NL1986.WJ802.002
SCREW 2.5D 6L K 5.5D NI NL486.WJ802.003
SCREW 1.98D 3.0L K 4.6D 0.8T ZK NL2486.WJ802.004
SCREW 3.0D 3.0L K 4.9D NI486.WJ802.005
SCREW ASSY CPU THERMAL486.WJ802.006
Chapter 343
External Module Disassembly Process
IMPORTANT: The outside housing and color may vary from the mass produced model.
External Modules Disassembly Flowchart
The flowchart below gives you a graphic representation of the external module disassembly sequence and
instructs you on the components that need to be removed during servicing. For example, if you want to remove
the keyboard, you must first remove the switch board.
1. Turn computer over. Slide the battery lock in the direction shown.
2. Slide and hold the battery release latch to the release position (1), then lift out the battery pack from the main
unit (2).
2
1
NOTE: The battery has been highlighted with a yellow oval as shown in the above image. Please detach the
battery and follow local regulations for disposal.
Chapter 345
Removing the SIM Card
1. See “Removing the Battery Pack” on page 45.
2. Push the SIM card all the way in to eject it.
3. Pull it out from the slot.
46Chapter 3
Removing the SD Dummy Card
1. Push the SD dummy card all the way in to eject it.
2. Pull it out from the slot.
Chapter 347
Removing the Optical Drive Module
1. See “Removing the Battery Pack” on page 45.
2. Remove the screw securing the ODD module.
StepSizeQuantityScrew Type
ODD ModuleM2.5*81
3. Pull the optical drive module out from the ch assis.
48Chapter 3
4. Remove the two (2) screws securing the ODD bracket and remove the ODD bracket from the optical disk drive
module.
StepSizeQuantityScrew Type
ODD BracketM2*32
5. Remove the ODD bezel by prying the top edge away and clear of the module.
Chapter 349
Removing the HDD/WLAN/DIMM Door
1. Remove three (3) screws from the HDD/WLAN/DIMM door.
StepSizeQuantityScrew Type
HDD/WLAN/
DIMM door
2. Lift the door beginning from the inner edge as shown.
M2.5*82
3. Lift the door clear off the device, exposing the HDD, DIMM, and WLAN modules.
50Chapter 3
Removing the 3G Module
1. Loosen one (1) screw on the 3G Cover.
StepSizeQuantityScrew Type
3G CoverM2.5*81
2. Lift the 3G Cover from the left edge first, then remove completely.
3. Remove the two (2) antenna cables from the 3G module.
Chapter 351
4. Remove one (1) screw from the 3G module.
5. Lift the 3G card from the slot.
52Chapter 3
Removing the DIMM Module
1. See “Removing the HDD/WLAN/DIMM Door” on page 50.
2. Push out the release latches on both sides of the DIMM socket to release the DIMM module.
3. Remove the DIMM module.
4. Repeat steps 2 and 3 for the second DIMM module if present.
Chapter 353
Removing the WLAN Module
1. See “Removing the HDD/WLAN/DIMM Door” on page 50.
2. Disconnect the two (2) antenna cables from the WLAN Board.
3. Move the antenna away and remove the one (1) screw to release the WLAN Board.
StepSizeQuantityScrew Type
WLAN ModuleM2*31
54Chapter 3
4. Detach the WLAN Board from the WLAN socket.
NOTE: When reattaching the antennas, ensure the cables are tucked into the chassis to prevent damage.
Chapter 355
Removing the Hard Disk Drive Module
1. See “Removing the HDD/WLAN/DIMM Door” on page 50.
2. Using the pull-tab, slide the HDD Module in the direction of the arrow to disconnect the interface.
3. Lift the HDD Module clear of the HDD bay.
NOTE: To prevent damage to device, avoid pressing down on it or placing heavy objects on top of it.
56Chapter 3
4. Remove the four (4) screws (two each side) securing the hard disk to the carrier.
StepSizeQuantityScrew Type
HDD CarrierM3*34
5. Remove the HDD from the carrier.
Chapter 357
Main Unit Disassembly Process
Main Unit Disassembly Flowchart
Remove External
Modules before
proceeding
Remove
Power Board
Remove
Left Speaker
Module
Upper
Cover
Remove
Keyboard
Remove
Upper Cover
Remove
TouchPad
Bracket
Remove
USB Board
Lower
Cover
Remove
Mainboard
Remove
Thermal Module
Remove
Right Speaker
Module
Remove
USB Board
Remove
Card Reader
Board
Remove
Bluetooth Board
Remove
CPU
Screw List
StepScrewQuantityPart No.
Lower CoverM2.5*81186.WJ802.002
Lower CoverM2*3586.WJ802.004
Upper CoverM2.5*5786.WJ802.001
Power BoardM2*3286.WJ802.004
Left Speaker ModuleM2*3286.WJ802.004
Right Speaker ModuleM2*3286.WJ802.004
Card ReaderM2*3186.WJ802.004
USB BoardM2*3186.WJ802.004
2. Pry up the centre of the Keyboard and rotate it upward away from the Upper Cover.
3. Turn the keyboard over on to the TouchPad area to expose the FPC connector.
60Chapter 3
4. Open the locking latch and disconnect the FPC from the mainboard.
5. Lift the keyboard clear of the Upper Cover.
Chapter 361
Removing the Upper Cover
1. See “External Module Disassembly Process” on page 44.
2. Turn the computer over. Remove the eleven (11) screws on the lower cover and five (5) screws from the
battery bay.
StepSizeQuantityScrew Type
Upper Cover (red
callout)
M2.5*811
Battery Bay
(green callout)
M2*35
62Chapter 3
3. Turn the computer over. Disconnect the following four (4) cables from the Mainboard.
D
C
A
B
Chapter 363
4. Release the locking latch on A and disconnect the
cable.
6. Release the locking latch on B and remove the cable as shown.
5. Pull the cable off the adhesive as shown.
7. Release the locking latch on C and remove the
cable as shown.
NOTE: Avoid pulling on cables directly to prevent damage to the connectors.
NOTE: Use the pull-tabs on FFCs whenever available to prevent damage.
64Chapter 3
8. Release the locking latch on D and remove the
cable as shown.
9. Remove the seven (7) screws on the Upper Cover as shown.
StepSizeQuantityScrew Type
Upper CoverM2.5*57
10. S t arting at the top right side of the cover , pry apart the Upper and Lower Covers as shown. Work along the front
edge of the casing to the left as shown, then lift the Upper Cover clear of the Lower Cover.
Chapter 365
Removing the Left Speaker Module
1. See “Removing the Upper Cove r” on page 62.
2. Locate the Left Speaker Module on the Upper Cover as shown.
3. Remove two (2) screws from the left speaker module.
StepSizeQuantityScrew Type
Left Speaker
Module
4. Lift the Speaker clear of the Upper Cover. Ensure that the cable is free from all cable clips.
M2*32
66Chapter 3
Removing the Right Speaker Module
1. See “Removing the Upper Cove r” on page 62.
2. Locate the Right Speaker Module on the Upper Cover as shown.
3. Remove the one (1) securing screw from the Right Speaker Module.
StepSizeQuantityScrew Type
Right Speaker
Module
4. Remove the Right Speaker Module cable from the cable channel. Ensure that the cable is free from all cable
clips.
Chapter 367
M2*31
5. Lift the Right Speaker Module clear of the upper cover.
68Chapter 3
Removing the Power Board
1. See “Removing the Upper Cove r” on page 62.
2. Turn the upper cover over. Pass the cable through the upper cover as shown.
3. Remove two (2) screws from the power board.
StepSizeQuantityScrew Type
Power boardM2*32
4. Remove the power board assembly and lift the power board clear of the device.
Chapter 369
Removing the TouchPad Bracket
IMPORTANT: The TouchPad Board cannot be removed individually. To replace the TouchPad Board, replace the
entire Upper Cover.
1. See “Removing the Upper Cove r” on page 62.
2. Lift the FFC to detach the adhesive securing the cable to the Upper Cover.
3. Release the FFC locking latch and disconnect the TouchPad FFC from the cover.
70Chapter 3
4. Remove the one (1) screw from TouchPad bracket.
StepSizeQuantityScrew Type
TouchPad BracketM2*31
5. Pry the Touchpad bracket off the adhesive and remove it as shown.
Chapter 371
Removing the Card Reader Board
1. See “Removing the Upper Cove r” on page 62.
2. Unlock the mainboard to card reader cable connector.
3. Remove the cable from the chassis by pulling up on the adhesive.
4. Remove one (1) screw from the card reader board.
StepSizeQuantityScrew Type
Card ReaderM2*31
72Chapter 3
5. Lift the card reader board clear of the device.
Chapter 373
Removing the USB Board
1. See “Removing the Upper Cove r” on page 62.
2. Unlock the mainboard to USB cable connector.
3. Remove the cable from the chassis by pulling up on the adhesive.
4. Remove one (1) screw from the USB board.
StepSizeQuantityScrew Type
USBM2*31
74Chapter 3
5. Lift the USB board clear of the device.
Chapter 375
Removing the Bluetooth Board
1. See “Removing the Upper Cove r” on page 62.
2. Pry the Bluetooth board from the adhesive.
3. Disconnect the mainboard to Bluetooth cable.
4. Lift the Bluetooth board away from the cable channel as shown.
76Chapter 3
Removing the Mainboard
1. See “Removing the Upper Cove r” on page 62.
2. Unlock the microphone cable connector and disconnect the cable.
3. Disconnect the LVDS cable.
Chapter 377
4. Remove the one (1) securing screw from the Mainboard.
StepSizeQuantityScrew Type
MainboardM2.5*51
5. Lift the mainboard from the chassis, right edge first to free it from the lower case.
CAUTION: Do not remove the mainboard completely. The mainboard is still connected to the chassis.
78Chapter 3
6. Carefully turn the mainboard over and place it on a clean, dust-free surface.
7. Disconnect the power cable.
8. Remove the mainboard from the chassis and turn it over.
NOTE: Circuit boards >10 cm² have been highlighted with a yellow rectangle as shown in the
previous image. Please detach the Circuit board and follow local regulations for disposal.
Chapter 379
9. Remove the adhesive tape from the bluetooth cable.
10. Unlock the connector and disconnect the bluetooth to mainboard cable.
80Chapter 3
Removing the Thermal Module
1. See “Removing the Upper Cove r” on page 62.
2. See “Removing the Mainboard” on page 77.
3. Disconnect the fan cable.
4. Remove the four (4) securing screws (in reverse numerical order from screw 4 to screw 1) from the Thermal
Module.
2
4
StepSizeQuantityScrew Type
Thermal ModuleM1.98*3.04
1
3
Chapter 381
5. Carefully lift the Thermal Module clear of the Mainboard.
82Chapter 3
Removing the CPU
IMPORTANT: The pins on the underside of the CPU are very delicate. If they are damaged, the CPU may
malfunction. Place the CPU on a clean, dry surface when it is not installed.
1. See “Removing the Thermal Module” on page 81.
2. Using a flat-bladed screw driver, rotate the CPU locking screw 180° clockwise as shown.
2. Turn the device over and pass the black and white antenna cables through the lower cover.
3. Free the black and white antenna cables from the cable channel as shown.
4. Continue removing the white antenna cable from the cable channel.
Chapter 385
5. Remove the LVDS cable from the cable channel.
6. Remove the adhesive tape from the black antenna cable and free the cable from the cable channel.
86Chapter 3
7. Remove four (4) screws from the LCD assembly.
StepSizeQuantityScrew Type
LCD assemblyM2.5*84
8. Remove the LCD assembly from the lower cover.
Chapter 387
Removing the LCD Bezel
1. See “Removing the LCD Assembly” on page 85.
2. Remove the two (2) bezel screw caps and screws.
StepSizeQuantityScrew Type
LCD BezelM2.5*62
3. Starting from the bottom edge of the bezel, pry the bezel upwards and away from the panel. Work along the
right side toward the top of the bezel, prying the covers apart. Continue along the top edge and down the left
side to remove the bezel.
NOTE: If necessary, use a pry to lift up the outside edges of the bezel.
88Chapter 3
Removing the Camera Module
1. See “Removing the LCD Assembly” on page 85.
2. Locate the Camera Module at the top of the LCD Module and disconnect the camera cable.
3. Remove the Camera from the module.
Chapter 389
Removing the Inverter Board
1. See “Removing the LCD Assembly” on page 85.
2. Remove the adhesive tape from the inverter cables.
3. Remove one (1) screw from the inverter board.
StepSizeQuantityScrew Type
Inverter BoardM2.5*51
4. Using both hands, rotate the inverter board around the hook to free it from the panel.
90Chapter 3
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