Throughout this manual, you will see the following conventions:
ConventionDescription
ENTERKeyboard key names are printed in small capitals.
TRL+ALT+DELA plus sign means to press the keys at the same time.
C
SetupCommands to be entered, options to select, and messages that
appear on your monitor are printed in bold.
User’s GuideNames of publications are printed in italic.
ViewpointAll references to front, back, left, or right on the computer are based
on the computer being in a normal, upright position, as viewed from
the front.
ImportantA note labeled important informs you of special
circumstances.
CautionA caution warns you of possible damage to equipment or
loss of data.
WarningA warning indicates the possibility of personal injury.
Conventions used in this manual v
Getting additional information
Log on to the technical support area of www.gatewayatwork.com to find
information about your computer or other Gateway products. Some types of
information you can access are:
■ Hardware driver and program updates
■ Technical tips
■ Service agreement information
■ Technical documents and component information
■ Frequently asked questions (FAQs)
■ Documentation for peripherals or optional components
■ Online technical support
vi
Checking Out
Your Gateway
Computer
This chapter provides basic information about your Gateway computer. Read
this chapter to find out:
■ Where components and connectors are located
■ What accessories are available
These illustrations show typical computer systems. Your computer system may
not look exactly the same.
1
1
Gateway Mid-Tower front
CD/DVD drive
CD/DVD eject button
Diskette drive
Diskette eject button
Power button
USB 2.0 ports
2 Checking Out Your Gateway Computer
ComponentIconDescription
CD/DVD driveUse a CD drive for installing software programs,
playing audio CDs, and accessing data.
Use a DVD drive for installing software programs,
playing audio CDs and DVDs, and accessing data.
CD/DVD eject buttonPress this button to open the CD/DVD drive tray.
Diskette driveUse this drive to store smaller files on diskettes.
Diskette eject buttonPress this button to eject an inserted diskette.
Power buttonPress this button to turn the power on or off. You can
also configure the power button to operate in
Standby/Resume mode or Hibernate mode. For more
information on changing power button settings, see
“Power management” on page 53.
USB 2.0 portsPlug USB (Universal Serial Bus) devices (such as a
USB Iomega™ Zip™ drive, scanner, or camera) into
these ports.
Legacy support for USB keyboards and mice require
that they be plugged into a USB 1.1 port. Plug USB
keyboards or mice into the USB 1.1 ports located on
the back of the computer.
Gateway Mid-Tower front 3
Gateway Mid-Tower back
Power connector
Voltage selector switch
Mouse port
Keyboard port
USB 1.1 ports
Serial port
Parallel port
Network jack
USB 2.0 ports
Analog monitor port
Digital monitor port
TV out port
Joystick/MIDI port
Modem jack
Shipping
screw
Cover
release
levers
Line out 2 jack
Line out 1 jack
Microphone jack
Line in jack
4 Checking Out Your Gateway Computer
ComponentIconDescription
Power connectorPlug the power cable into this connector.
Voltage selector switchBefore turning on the computer, make sure that the switch
is in the proper position for the correct power available.
In the United States, the utility power is supplied at a
nominal 115 volts at 60 Hz. The power supply is always
set to this when the computer is operating in the United
States. In other areas of the world, such as Europe, the
utility power is supplied at 230 volts at 50 Hz. If the
computer is operating in an environment such as this, the
voltage selector switch needs to be moved to 230.
Mouse portPlug a Personal System/2
Keyboard portPlug a PS/2 keyboard into this port.
USB 1.1 portsPlug USB (Universal Serial Bus) devices (such as a USB
keyboard, scanner, or camera) into these ports.
Legacy support for USB keyboards and mice require that
they be plugged into a USB 1.1 port. Plug USB keyboards
or mice into the USB 1.1 ports.
Serial portPlug a serial device (such as a digital camera) into this
port.
®
(PS/2) mouse into this port.
Parallel portPlug a parallel device (such as a printer) into this port.
Network jackPlug an Ethernet 10/100 network cable into this jack.
USB 2.0 portsPlug USB (Universal Serial Bus) devices (such as a USB
keyboard, scanner, or camera) into these ports.
Legacy support for USB keyboards and mice require that
they be plugged into a USB 1.1 port. Plug USB keyboards
or mice into the USB 1.1 ports located on the back of the
computer.
Analog monitor portPlug an external analog monitor into this port.
Digital monitor portPlug an external digital monitor into this port.
TV out portPlug a television into this port.
Gateway Mid-Tower back 5
ComponentIconDescription
Joystick/MIDI portPlug a joystick or MIDI device into this port.
Modem jackPlug a modem cable into this jack.
Line out 2 (rear out) jackRear Out. Plug powered speakers or an external amplifier
into this jack. This jack is color-coded black.
Line out 1 (speakers)
jack
Microphone jackPlug a microphone into this jack. This jack is color-coded
Line in jackPlug an external audio input source (such as a stereo) into
Shipping screwRemove the shipping screw prior to using the cover release
Cover release leversUse the cover release levers to open the side panel for
Speakers. Plug powered speakers, an external amplifier,
or headphones into this jack. This jack is color-coded
green.
red.
this jack so that you can record sound on your computer.
This jack is color-coded blue.
levers to open the side panel. For more information on
opening your case, see “Opening and closing” on page 17.
access to the inside of the case. For more information on
opening your case, see “Opening and closing” on page 17.
6 Checking Out Your Gateway Computer
Heceta IV hardware management
Heceta IV is an integrated data acquisition system that lets you monitor the
status of your system hardware. Monitored information includes internal
temperature, fan speed, voltage, and chassis intrusion (to alert you in the
event of case cover removal). The features of the hardware management
system can be accessed through LANDesk
provides a quick system health indicator.
®
Client Manager, which also
Heceta IV hardware management 7
8 Checking Out Your Gateway Computer
System Setup
Setting up your computer
Use the instructions on the Setup Poster that came with your computer to
assemble your computer.
You should prepare a safe working environment before assembling your
computer by following these guidelines:
■ Use a clean, flat, and stable surface for your computer. Allow at least
6 inches at the rear of the computer for cabling and air circulation.
■ Obtain a grounded (three-prong) AC surge-protected power strip. A
surge-protected power strip helps protect against AC power fluctuations.
■ Protect your computer from extreme temperature and humidity. Do not
expose your computer to direct sunlight, heater ducts, or other
heat-generating objects.
■ Keep your computer away from equipment that generates magnetic
fields, such as unshielded stereo speakers. Even a telephone placed too
close to the computer may cause interference.
2
■ Plug the computer into a wall outlet or power strip that is easily
accessible.
ImportantKeep the computer boxes and packing material in case you
need to send the computer to Gateway for repairs. If you
return your computer in different packaging, your warranty
may be voided.
Setting up your computer 9
Starting your computer
Before you start your computer for the first time:
■ Make sure that the voltage selector switch on the back of the computer
is set to the correct voltage for your area. This switch is set at the factory
to the correct voltage (see “Gateway Mid-Tower back” on page 4 for the
voltage selector switch location).
■ Make sure all cables are firmly connected to the proper ports on the back
panel of the computer.
CautionMake sure your computer and peripherals are turned off
and unplugged from the power outlet when you connect
peripherals to the computer, or you might damage the
computer or the peripherals.
■ Make sure the computer and monitor are plugged into an AC outlet or
power strip and that the power strip is turned on.
To start the computer:
1 If you have connected the computer components to a power strip, make
sure all the computer components are turned off, then turn on the power
strip.
2 Turn on the monitor.
3 Turn on any other components connected to the computer, such as
speakers, a printer, or a scanner.
4 Turn on the computer.
If nothing happens when you turn on the computer:
■ Make sure that the power cables are securely plugged in and that
your power strip (if you are using one) is plugged in and turned on.
■ Make sure the monitor is connected to the computer, plugged into
the power strip or AC outlet, and turned on. You may also need
to adjust the brightness and contrast controls on the monitor.
10 System Setup
Understanding the Power-On Self-Test
When you turn on your computer, the Power-On Self-Test (POST) routine
checks the computer memory and components. To see this information on
the screen, press T
ImportantThe computer starts very quickly. If your monitor requires
The computer displays error messages if POST finds any problems. Write down
any error messages that you see. If you continue to have problems, these error
messages may help Gateway Technical Support diagnose the cause.
AB during POST.
time to warm up, you may not see the messages. If you
are having problems, you may need to wait for the monitor
to warm up and then restart the computer. If you are trying
to enter Setup, press F1 before the monitor warms up.
Setting up the operating system
The first time you start your computer, the operating system takes a few
minutes to set up.
Refer to your operating system documentation for specific questions regarding
the operating system.
To complete the operating system setup:
1 After the computer starts, the start-up wizard opens. Continue by clicking
Next.
2 Type the requested information in the appropriate text boxes. When you
have finished typing the information, continue by clicking
ImportantAny ID or key numbers requested to complete the
operating system setup are either on a sticker attached to
the computer or in the documentation provided.
Starting your computer 11
Next.
3 Continue following the instructions and selecting options in the start-up
wizard dialog boxes, clicking
the wizard tells you to restart the computer.
If you need to return to the previous dialog box to change any of your
entries, click
Back.
Next to move through the dialog boxes, until
4 Restart your computer. The setup is complete.
Turning off your computer
To turn off your computer:
■ In Windows XP, click Start, then click Turn Off Computer, then Turn Off.
Windows shuts down and turns off your computer.
- OR -
In Windows Me, Windows 2000, Windows 98, or Windows NT, click
Start, then select Shut Down. In the Shut Down Windows dialog box, select
Shut Down, then click OK.
ImportantIf for some reason you cannot use the Turn Off Computer
or Shut Down option in Windows to shut down your
computer, press and hold the power button for about five
seconds.
12 System Setup
Restarting your computer
If your computer does not respond to keyboard or mouse input, you may have
to close programs that are not responding. If closing unresponsive programs
does not restore your computer to normal operation, you may have to restart
the computer.
To close unresponsive programs and restart your computer:
1 Press CTRL+ALT+DEL. A window opens that lets you close a program that
is not responding.
2 In Windows XP, Windows Me, Windows 2000, or Windows 98, select the
program that is not responding.
- OR -
In Windows NT, click
responding.
Task Ma nag er, then select the program that is not
3 Close the program by clicking End Task.
4 If the computer does not respond, turn off the computer power, wait ten
seconds and turn the power on again.
ImportantIf the computer does not turn off immediately, you may
need to press and hold the power button for about five
seconds.
As a part of the regular startup process, a program to check the disk status
runs automatically. When the checks are finished, Windows starts.
Restarting your computer 13
14 System Setup
Working with
the Gateway
Mid-Tower case
3
Preventing static electricity discharge
The components inside your computer are extremely sensitive to static
electricity, also known as electrostatic discharge (ESD).
CautionESD can permanently damage electrostatic discharge
sensitive components in the computer. Prevent ESD
damage by following ESD guidelines every time you open
the computer case.
WarningTo avoid exposure to dangerous electrical voltages and
moving parts, turn off your computer and unplug the power
cord and modem cable before opening the case.
Before opening the computer case, follow these guidelines:
■ Turn off the computer power.
■ Wear a grounding wrist strap (available at most electronics stores) and
attach it to a bare metal part of the computer.
WarningTo prevent risk of electric shock, do not insert any object
into the vent holes of the power supply.
Preventing static electricity discharge 15
■ Touch a bare metal surface on the back of the computer.
■ Unplug the power cord and modem cable.
Before working with computer components, follow these guidelines:
■ Avoid static-causing surfaces such as carpeted floors, plastic, and packing
foam.
■ Remove components from their antistatic bags only when you are ready
to use them. Do not lay components on the outside of antistatic bags
because only the inside of the bags provide electrostatic protection.
■ Always hold expansion cards by their edges or their metal mounting
brackets. Avoid touching the edge connectors and components on the
cards. Never slide expansion cards or components over any surface.
16 Working with the Gateway Mid-Tower case
Opening and closing
The Gateway Mid-Tower case provides toolless access to internal components.
WarningTo avoid exposure to dangerous electrical voltages and
moving parts, turn off your computer, then unplug the
power and modem cords before opening the case.
To open the Gateway Mid-Tower case:
1 Turn off the computer.
2 Following all static electricity discharge precautions, disconnect the
power cord and all other cables.
3 Drain any residual power from the computer by pressing the power
button.
4 For stability, place the computer on its side.
5 Remove the shipping screw, then push the cover release levers away from
each other.
Shipping screw
Opening and closing 17
6 Swing the side panel away from the case.
18 Working with the Gateway Mid-Tower case
To close the Gateway Mid-Tower case:
1 For more stability, place the computer on its side.
2 Make sure all of the internal cables are arranged inside the case so they
will not be pinched when you close the case.
Opening and closing 19
3 Align the door tabs into the case notches.
4 Swing the side panel toward the case until the release levers lock.
5 Return the computer to its upright position.
6 Reconnect the cables and power cord.
20 Working with the Gateway Mid-Tower case
Adding or replacing drives
Preparing to add or replace a drive
One 3.5-inch diskette drive, one 3.5-inch hard drive, and one CD drive are
included with your computer. You can add one additional half-height 3.5-inch
tape storage or disk storage device.
As you prepare to install drives, keep the following in mind:
■ To remove and install drives, use an antistatic wrist strap.
■ If you remove a drive, place it in an antistatic bag or container.
■ Before you install a drive, see the drive documentation for information
on configuring the drive, setting any jumpers on the drive, and attaching
cables to the drive.
■ If you are installing a drive that requires a controller card, install the card
before you install the drive.
■ IDE cables automatically assign master/slave positions to the drives they
connect. You can override these assignments using the jumpers on the
drives.
■ IDE hard drives can be configured as single, master, or slave. IDE CD
drives can be configured as master or slave. Configure the drives by using
the drive-select jumpers located on the drives.
■ You may need to configure the drives you install using the BIOS Setup
utility. Press F1 at start up to open the BIOS Setup utility.
Adding or replacing drives 21
Drive cabling information
Your computer includes three different types of drive cables. Each drive cable
is clearly labeled, indicating cable-type and showing which end is connected
to the appropriate connector on the system board and which end is connected
to the drive.
Use the diskette drive connector cable to connect the diskette drive. Use the
standard IDE connector cable to connect IDE devices such as CD drives and
standard IDE hard drives. Use the 80-conductor IDE cable to connect
DMA-100-compatible hard drives.
ImportantThe CD drive may be connected to the primary IDE
controller and the hard drive may be connected to the
secondary IDE controller. Drive assignments will reflect the
correct configuration from the factory.
Adding or replacing drives
Use these procedures to replace 5.25-inch drives such as CD/DVD drives,
3.5-inch drives such as diskette drives, and hard drives.
To add or replace a CD/DVD or diskette drive:
1 Open the case by following the procedure “To open the Gateway
Mid-Tower case:” on page 17.
2 Return the case to its upright position.
22 Working with the Gateway Mid-Tower case
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