This guide provides the operational and reference
information to configure and manage the RAID controllers
installed in your Gateway 840 Series storage system. The
controllers are accessed through a VT-100 terminal using a
menu-based user interface, connected directly to the RAID
controllers.
This guide contains step-by-step procedures to access the
VT-100 terminal utility, as well as perform configuration
functions and enclosure monitoring.
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Chapter 1: Introduction
Features
Your Gateway 840 has a menu-based software utility designed to configure and
manage the RAID controller in your new storage enclosure. It provides
centralized management to control primary storage assets vital to ensuring
maximum data reliability, network up-time, and system serviceability. It lets
you manage the storage system by accessing the configuration utility locally.
This software guide provides the operational and reference information to
configure and manage the SATA RAID controller installed in your Gateway 840,
using this menu-based user interface.
The following are some of the major features of local RAID configuration utility.
■ Simple, straight-forward user interface
■ Menu-based interface that works with a wide range of operating systems
■ Easy access and navigation
■ Host LUN and LUN mapping configuration
■ A comprehensive, non-volatile event log
■ Useful offline or online diagnostics
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Troubleshooting assistance
Troubleshooting assistance
To help troubleshoot problems with your system, the Event Logs chapter, as
well as on-line help, provides a list of all the events that can occur, along with
a suggested cause and action to take. When a warning or error event occurs,
you can review the event log, locate the suspect event, and see “Event Logs”
on page 173 or help section to determine the possible cause or causes and the
suggested action to take. Also see “Diagnostics” on page 199.
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Chapter 1: Introduction
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Accessing the
Configuration
Utility
This chapter provides information on accessing the
configuration utility. Read this chapter to learn how to:
■ Access the utility
■ Use the VT-100 terminal
■ Navigate the configuration utility
■ View controller information
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Chapter 2: Accessing the Configuration Utility
Accessing the utility
You can access the SATA RAID controller by using a VT-100 terminal connected
to the RS-232 serial ports on the controller’s rear panel. Configure your terminal
using the procedures described in “Using the VT-100 terminal” on page 7.
ImportantYou can also choose to use StorView Storage
Management software to manage and monitor the
enclosure and SATA RAID Controller. Refer to the
840 SATA RAID StorView User’s Guide
information.
Gateway
for more
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Using the VT-100 terminal
Using the VT-100 terminal
Access to the RAID controller is accomplished by using its onboard
configuration utility with a VT-100 terminal or terminal emulation connected
to the RS-232 serial port on the controller.
A SATA communication RS-232 cable (provided with the hardware) is used to
connect the terminal to the serial port on the SATA RAID controller.
Configure your host system or terminal RS-232 port to use the following
settings:
SettingValue
Terminal EmulationANSI
FunctionTerminal Keys
FontsTerminal
TranslationsNone
Columns80
Set the communications parameters for the terminal program as follows:
SettingValue
Baud Rate115,200
Data Bits 8
Stop Bits1
ParityNone
Flow Control None
Connector COM1 (typically)
To access the RAID controllers:
1 Connect the host terminal to the serial port on the controller using a
null-modem serial cable (use the configuration information in the
preceding tables).
2 Turn on the terminal and the Gateway 840 Series storage system.
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Chapter 2: Accessing the Configuration Utility
3 From the computer or terminal connected to the RAID controller, start your
terminal emulation software.
ImportantMake sure that your terminal emulation software is set to
use the correct COM port on your computer.
4 From the terminal window, press CTRL + W. The Main Menu opens.
You can now perform all of the functions described in the following chapters.
All steps begin from the Main Menu.
If an event or error occurs, you can review the log for the problem by examining
the event log (see “Event Logs” on page 173).
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Navigating the SATA RAID configuration utility
Navigating the SATA RAID
configuration utility
The SATA RAID
keys on your keyboard. The table below describes the primary navigation and
selection methods.
View Miscellaneous Statistics
Clear Statistics
View Access Statistics On Each Logical Drive
Clear Access Statistics On Each Logical Drive
View All Events
View New Events
View Last 50 Events
View Last Hour Events
View Last 24 Hours Events
View Drive Port Events
View Controller Port Events
View Environment Events
View Failed Drive List
Clear Event Log
Select Logical Drive
View Access Statistics on Port 0
View Access Statistics on Port 1
View Access Statistics on Both Ports
Select Logical Drive
Clear Access Statistics on Port 0
Clear Access Statistics on Port 1
Clear Access Statistics on Both Ports
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Viewing controller information
Viewing controller information
Detailed information on the RAID controller is available through the Main
Menu, and includes:
■ Controller World Wide Name (WWN)
■ Firmware information
■ Run-time information
■ Temperature and voltage information
To view controller information:
1 After the controller(s) have completed booting, press CTRL + E, then press
C
TRL + W to switch to the menu-based mode. The Main Menu opens.
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Chapter 2: Accessing the Configuration Utility
2 From the Main Menu select Controller Information, then press ENTER. The
Controller Information screen opens.
3 Select the controller you want to examine by using the spacebar to select
the controller, then press E
selection is listed.
The following is a brief summary of the information displayed.
ItemDescription
Controller WWNAn 8-byte unique World Wide Name the controller uses
Configuration WWNAn 8-byte World Wide Name the controller uses for
Config NameA 64-byte ASCII name used to identify a specific
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NTER. If only one controller is present, only one
for identification. This is unique to each controller, and
preprogrammed.
identification to hosts. This can be identical to the
Controller WWN, or can be different.
controller configuration.
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Viewing controller information
ItemDescription
Firmware RevisionThe firmware version in use by the controller.
Firmware Date/TimeDate and time of when the firmware was created.
Total Power on CountThe number of times this controller has been power
cycled.
Total Power on TimeThe total length of time this controller has been powered
on.
Current Power on TimeThe length of time since this controller has last been
powered on or reset.
Current Controller TimeThis is the current time on the controller.
Last Configuration TimeThis is the time the controller was last configured.
Onboard TemperatureThis is the current temperature as measured by the
controller. If this value exceeds predefined limits, an
event will be written into the event log.
Controller VoltageCurrent readings for various controller and coprocessor
(if applicable) voltages.
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Chapter 2: Accessing the Configuration Utility
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Creating Disk
Arrays
This chapter provides information on creating disk arrays.
Read this chapter to learn how to:
■ Understand arrays
■ Create arrays
■ Configure array read-ahead and writeback cache
■ Assign hot spare drives
■ Delete an array
■ Expand an array
■ Trust an array
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Chapter 3: Creating Disk Arrays
Overview
Configuring a RAID system requires some planning to make sure that you define
the correct RAID levels and array options. It may be helpful to refer to the
Topology chapter in the Gateway 840 SATA RAID Enclosure User’s Guide.
This chapter will step you through the process to create the disk arrays. You
will also find sections on deleting arrays, expanding arrays, and assigning hot
spare drives. You are then directed to the next chapter for the procedures to
define the logical drives, which makes the drive array(s) available to the
operating system.
This manual assumes you have a basic understanding of RAID concepts and
terminologies.
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Understanding arrays
You can create an array at any time. The table below describes the drive
requirements for each RAID level.
RAID LevelMinimum No. of DrivesMaximum No. of Drives
0112
1212
5312
50612
10 (Mirrored)412
ImportantBefore you create more than one array, you must be sure
that your host operating system supports multiple Logical
Unit Numbers (LUNs). Most operating systems do support
multiple LUNs, or have an option for it. If your operating
system does not support multiple LUNs, the host will only
be able to see one array at the first disk LUN.
Understanding arrays
Terminology
The following describes the terminology used when creating and managing
arrays.
TermDescription
ArrayA group of drives that are combined together to create a
single large storage area. Up to 64 arrays are supported,
each containing up to 12 drives per array. There is no limit
for the drive size in the arrays.
Chunk SizeThis is the amount of data that is written on a single drive
before the controller moves to the next drive in the stripe.
Stripe SizeThis is the number of data drives multiplied by the chunk
size.
Cache Flush ArrayThis is the array that is used to automatically flush cache
data in the situation where power has failed to some of the
drives.
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Chapter 3: Creating Disk Arrays
InitializationRAID 5/50 arrays must have consistent parity before they
Reserved CapacityIn order to allow drives from a different family or
RAID Level 0RAID 0 is defined as disk striping where data is striped or
can be used to protect data. Initialization writes a known
pattern to all drives in the array. If you choose not to
initialize an array, this is known as a “trusted array” and
any drive failure will result in data corruption. It is possible
to later perform a parity rewrite, which recalculates the
parity based on the current data, thus ensuring the data
and parity are consistent.
manufacturer to be used as a replacement for a drive in
an array, we recommend that a small percentage of the
drive’s capacity be reserved when creating the array. This
is user selectable, from 0 to 10 percent.
spread across one or more drives in parallel. RAID 0 is
ideal for environments in which performance (read and
write) is more important than fault tolerance or you need
the maximum amount of available drive capacity in one
volume. Drive parallelism increases throughput because
all drives in the stripe set work together on every I/O
operation. For greatest efficiency, all drives in the stripe set
must be the same capacity. Because all drives are used
in every operation, RAID 0 allows for single-threaded I/O
only (i.e., one I/O operation at a time). Environments with
many small simultaneous transactions (e.g., order entry
systems) will not get the best possible throughput.
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RAID Level 1RAID 1 is defined as disk mirroring where one drive is an
exact copy of the other. RAID 1 is useful for building a
fault-tolerant system or data volume, providing excellent
availability without sacrificing performance.
RAID Level 5RAID 5 is defined as disk striping with parity where the
parity data is distributed across with parity all drives in the
volume. Normal data and parity data are written to drives
in the stripe set in a round-robin algorithm. RAID 5 is multi
threaded for both reads and writes because both normal
data and parity data are distributed round-robin. This is
one reason why RAID 5 offers better overall performance
in server applications. Random I/O benefits more from
RAID 5 than does sequential I/O, and writes take a
performance hit because of the parity calculations. RAID
5 is ideal for database applications.
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Understanding arrays
RAID Level 10RAID 10 is defined as mirrored stripe sets (also known as
RAID 0+1). You can build RAID 10 either directly through
the RAID controller (depending on the controller) or by
combining software mirroring and controller striping (called
RAID 01).
RAID Level 50This RAID level is a combination of RAID level 5 and RAID
level 0. Individual smaller RAID 5 arrays are striped, to give
a single RAID 50 array. This can increase the performance
by allowing the controller to more efficiently cluster
commands together. Fault tolerance is also increased, as
one drive can fail in each individual array.
Sub-arrayIn RAID 50 applications, this is the name given to the
individual RAID 5 arrays that are striped together. Each
sub-array has one parity drive.
Optimization and drive selection for RAID 5
arrays
Typical RAID 5 implementations require a number of steps to write the data
to the drives. In order to optimize your system performance based on the type
of writes you expect in your operation, we have provided detailed information
on optimizing the performance using full strip write operations in an appendix
(see “Optimizing RAID 5 Write Performance” on page 227).
If you intend to setup a RAID 5 array and want to consider optimum
performance, you will need to consider the number of drives, parity drives, and
chunk size. You should review the information provided in “Optimizing RAID
5 Write Performance” on page 227. Additional information is provided at the
appropriate step during configuration.
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Chapter 3: Creating Disk Arrays
Creating arrays
Configuring the arrays involves a few basic steps. All configuration parameters
are stored on all hard drives that are members of the specific array. This makes
it possible to remove and replace controllers without requiring any
configuration changes. The configurations can be viewed or modified through
the controller’s RS-232 port.
ImportantWe recommend that you make notes about the arrays you
ImportantWhen creating arrays and logical drives, make sure that
create in case you need to duplicate the configuration for
an array. See “Trusting an array” on page 61
you are in compliance with the following guidelines:
- Maximum drives per array = 12
- Maximum number of arrays = 64
- Maximum number of logical drives = 512
No changes are made until the configuration is saved, so it is possible to quit
at any time without affecting the current configuration as long as you do not
save those changes. Configuration can be performed while the system is active.
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Creating arrays
To view an array:
1 From the Main Menu, select Configuration Menu, then press ENTER. The
Configuration Menu opens.
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Chapter 3: Creating Disk Arrays
2 From the Configuration Menu, select View Configuration, then press ENTER.
The View Configuration Screen opens.
The following table provides a description of the fields shown on the screen.
FieldDescription
No.Drive number in the array.
Vendor IDIndicates the manufacturer of the drive.
Product IDDrive model number.
F/WDrive firmware version.
Ser. No.Drive serial number.
Cap.Drive capacity expressed in GBs.
EN, SLThe enclosure and drive slot number, used for drive
identification.
STThe drive status, will either be “OK” or “FL.”
3 Press ESC to return to the previous screen.
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Creating arrays
To create an array:
1 From the Main Menu, select Configuration Menu, then press ENTER. The
Configuration Menu opens.
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