Gateway 710 Owner's Manual

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Gateway 710 Owner's Manual

your Gateway computer

user'sguide

Customizing Troubleshooting

Contents

1 Checking Out Your Gateway Computer . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Identifying your model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Gateway model number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Gateway serial number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Microsoft Certificate of Authenticity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Finding your specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

2 Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Working safely . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Reducing eye strain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Setting up your computer desk and chair . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Setting up your computer and computer accessories . . . . . . . . . . . . . . . . . . . 13 Sitting at your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Avoiding discomfort and injury from repetitive strain . . . . . . . . . . . . . . . . . . . . 14

Protecting from power source problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Starting your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Turning off your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Restarting (rebooting) your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Multifunction keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Special-function buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Using the mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Installing a printer, scanner, or other peripheral device . . . . . . . . . . . . . . . . . . . . . 24

3 Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Help and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Searching for a topic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Online help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Gateway Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Using eSupport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

4 Windows Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

About the Windows environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

32

Using the desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

33

Using the Start menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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Adding icons to the desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 Identifying window items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36 Working with files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 Viewing drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 Creating folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39 Copying and moving files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41 Deleting files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Browsing for files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44 Searching for files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46 Using the Windows Search utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47 Working with documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49 Creating a new document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49 Saving a document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 Opening a document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 Printing a document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52 Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

5 Using the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Learning about the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 Setting up an Internet account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57 Accessing your Internet account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58 Using the World Wide Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 Connecting to a Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60 Downloading files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61 Using e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Sending e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Checking your e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

6 Sending and Receiving Faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Installing and configuring Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 Installing Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 Configuring Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67 Sending a simple fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 Setting up your cover page template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71 Faxing from programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72 Faxing a scanned document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72 Receiving and viewing a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73 Canceling a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73 Automatically retry sending a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74 Automatically cancelling a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

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7 Using Multimedia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Adjusting the volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Recording and playing audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Playing audio and video files with the Windows Media Player . . . . . . . . . . . . . . . . 82 Using the CD or DVD drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Identifying drive types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Inserting a CD or DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Listening to CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Using MUSICMATCH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Playing CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Creating MP3 music files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Editing track information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Building a music library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Changing the music library display settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Listening to Internet radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Using advanced features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Playing a DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Creating CDs and DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Copying a CD or DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Creating a data CD or DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Copying music tracks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Creating a music CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Advanced features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 Connecting a digital camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 Connecting a digital video camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 Creating video DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 Using the optional diskette drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 Using the optional media card reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Media card types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Using a media card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

8 Customizing Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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Adjusting the screen and desktop settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

120

Adjusting the color depth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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Adjusting the screen resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

122

Changing the colors on your Windows desktop . . . . . . . . . . . . . . . . . . . . . . .

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Changing the desktop background . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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Selecting a screen saver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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Changing the mouse settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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Adding and modifying user accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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Power management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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Using power saving modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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Changing power settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132 Changing the power scheme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132 Changing advanced power settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133 Activating and using Hibernate mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134 Setting up an uninterruptible power supply . . . . . . . . . . . . . . . . . . . . . . . . . . .136

9 Networking Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139

Benefits of networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140 Sharing a single Internet connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140 Sharing drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140 Sharing peripheral devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141 Streaming audio and video files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141 Playing multi-player games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141

Selecting a network connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142 Wired Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142 Wireless Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142 Using a wired Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143 Ethernet, Fast Ethernet, or Gigabit Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . .143 Example wired Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144 Equipment you need for a wired Ethernet network . . . . . . . . . . . . . . . . . . . . .145 Using a wireless Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146 Wireless Ethernet speed and frequency . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146 Example access point wireless Ethernet network . . . . . . . . . . . . . . . . . . . . . .148 Equipment you need for an access point wireless Ethernet network . . . . . . .149 Example peer-to-peer wireless Ethernet network . . . . . . . . . . . . . . . . . . . . . .150 Equipment you need for a peer-to-peer wireless Ethernet network . . . . . . . .151 For more information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151 Using your computer on a network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152 Installing and configuring your computer for Ethernet networking . . . . . . . . .152

10 Moving from Your Old Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153

Using the Windows XP Files and Settings Transfer Wizard . . . . . . . . . . . . . . . . .

154

Transferring files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

155

Finding your files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

155

Transferring Internet settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

157

Setting up your ISP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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Transferring your e-mail and address book . . . . . . . . . . . . . . . . . . . . . . . . . . .

158

Transferring your Internet shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

158

Installing your old printer or scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

158

Installing a USB printer or scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

158

Installing a parallel port printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

159

Installing your old programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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11 Maintaining Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Caring for your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162 Protecting your computer from viruses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164 Managing hard drive space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167 Checking hard drive space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167 Using Disk Cleanup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168 Checking the hard drive for errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169 Defragmenting the hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171 Backing up files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173 Using the Scheduled Task Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173 Cleaning your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175 Cleaning the exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175 Cleaning the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176 Cleaning the computer screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176 Cleaning the mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

12 Restoring Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

Using the Restoration CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180 Reinstalling device drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181 Updating device drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183 Reinstalling programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184 Reinstalling Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

13 Upgrading Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Selecting a place to work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190 Gathering the tools you need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190 Preventing static electricity discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191 Opening the case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192 Removing the side panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192 Removing the front bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195 Closing the case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196 Replacing the side panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196 Replacing the front bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197 Adding or replacing a CD, DVD, or diskette drive . . . . . . . . . . . . . . . . . . . . . . . . 198 Replacing the hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203 Adding or replacing add-in cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206 Installing memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208 Replacing the system battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212 Replacing the power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214 Replacing the system board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216

v

14 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .219

Safety guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .220 First steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .220 Software support tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .221 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .222 Add-in cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .222 CD, DVD, or recordable drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .222 Cleaning CDs and DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .224 Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .224 File management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .225 Hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .225 Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .226 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .228 Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .228 Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .229 Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .233 Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .235 Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .235 Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .236 Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .237 Using the BIOS Setup utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .238 Telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .240 Before calling Gateway Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . .240 Telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .241 Tutoring and training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .242 Self-help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .242 Tutoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .242 Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .243

A Safety, Regulatory, and Legal Information. . . . . . . . . . . . . . . . . . . . . .245

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255

vi

Checking Out

Your Gateway 1

Computer

This chapter introduces you to the basic features of your Gateway computer. Read this chapter to learn:

How to identify the features of your computer

How to locate your computer’s model and serial number

How to locate the Microsoft Certificate of Authenticity

How to locate the specifications for your computer

What accessories are available for your computer

1

Chapter 1: Checking Out Your Gateway Computer

Front

Your computer may contain any of the following components.

CD/DVD drive

Media card reader

 

 

 

 

 

 

 

IEEE 1394 port

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Diskette drive

 

 

 

 

 

 

 

USB ports

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Hard drive

 

 

 

 

 

 

 

Reset button

 

 

 

 

 

 

 

 

indicator

 

 

 

 

 

 

 

Power indicator

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Power button

 

 

 

 

 

 

 

 

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Front

Component

Icon

Description

 

 

 

 

CD/DVD drive

 

 

Use this drive to listen to audio CDs, install games and

 

 

 

programs, watch DVDs, and store large files onto recordable

 

 

 

CDs (depending on drive type). For more information, see

 

 

 

“Using the CD or DVD drive” on page 84.

 

 

 

This drive may be a CD, CD-RW, DVD, or DVD/CD-RW drive.

 

 

 

To identify your drive type and for more information about your

 

 

 

drive, see “Identifying drive types” on page 84.

 

 

 

 

Media card reader

 

 

Use media cards in this drive to transfer pictures from a digital

 

 

 

camera to your computer. You can also use the reader to

 

 

 

transfer data between your computer and a device that uses

 

 

 

media cards, such as a PDA, MP3 player, or cellular

 

 

 

telephone.

 

 

 

 

Diskette drive

 

 

Use this drive for 3.5-inch diskettes (sometimes called floppy

 

 

 

disks). Diskettes are useful for storing files or transferring files

 

 

 

to another computer.

 

 

 

 

Hard drive indicator

 

 

Turns on when the hard drive is accessed.

 

 

 

 

IEEE 1394

 

 

Plug an IEEE 1394 (also known as Firewire® or i.Link® )

(FireWire)

 

 

device (such as a digital camcorder) into this port.

 

 

 

 

USB ports

 

 

Plug USB (Universal Serial Bus) devices (such as a USB

 

 

 

Iomega™ Zip™ drive, printer, scanner, camera, keyboard, or

 

 

 

 

 

 

 

 

 

mouse) into these ports. For more information, see “Installing

 

 

 

a printer, scanner, or other peripheral device” on page 24.

 

 

 

 

Reset button

 

 

Press this button to restart your computer if your computer

 

 

 

does not respond to mouse or keyboard input.

 

 

 

 

Power indicator

 

 

Turns on when computer power is on.

 

 

 

 

Power button

 

 

Press this button to turn the power on or off. You can also

 

 

 

configure the power button to operate in Standby/Resume

 

 

 

mode or Hibernate mode. For more information on changing

 

 

 

the power button setting, see “Changing the power scheme”

 

 

 

on page 132.

 

 

 

 

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3

Chapter 1: Checking Out Your Gateway Computer

Back

Your computer may contain any of the following components.

Power connector

 

 

 

 

 

 

 

 

 

 

 

 

 

Thumbscrew

Voltage switch

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

PS/2 mouse port

 

 

 

 

 

 

 

 

 

 

 

 

 

 

PS/2 keyboard port

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

USB ports

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Serial port

 

 

 

 

 

 

 

 

 

 

 

 

 

Parallel port

 

 

 

 

 

 

 

 

 

 

 

 

 

USB ports

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Ethernet

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(network) jack

Monitor ports

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Audio jacks

 

 

 

 

 

 

 

 

 

 

 

 

 

Thumbscrew

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Modem jack

 

 

 

 

 

 

 

 

 

 

 

 

 

Telephone jack

 

 

 

 

 

 

 

 

 

 

 

 

 

4

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Back

Component

Icon

Description

 

 

 

 

 

 

 

 

 

 

 

Power connector

 

 

 

 

 

 

 

 

 

Plug the power cable into this connector.

 

 

 

 

 

 

 

 

 

 

 

Voltage switch

 

 

 

 

 

 

 

 

 

Before turning on your computer, make sure that this switch

 

 

 

 

 

 

 

 

 

 

is in the correct position for the correct power available. The

 

 

 

 

 

 

 

 

 

 

switch is preset at the factory with the correct voltage for your

 

 

 

 

 

 

 

 

 

 

area.

 

 

 

 

 

 

 

 

 

 

In the United States, the utility power is supplied at a nominal

 

 

 

 

 

 

 

 

 

 

115 volts at 60 Hz. The power supply should always be set to

 

 

 

 

 

 

 

 

 

 

this when your computer is operating in the United States. In

 

 

 

 

 

 

 

 

 

 

other areas of the world, such as Europe, the utility power is

 

 

 

 

 

 

 

 

 

 

supplied at 230 volts at 50 Hz. If your computer is operating

 

 

 

 

 

 

 

 

 

 

in such an environment, move the switch to 230.

 

 

 

 

 

 

 

 

 

 

 

PS/2 mouse port

 

 

 

 

 

 

 

 

 

Plug a Personal System/2® (PS/2) mouse into this port.

 

 

 

 

 

 

 

 

 

 

 

PS/2 keyboard port

 

 

 

 

 

 

 

 

 

Plug a PS/2 keyboard into this port.

 

 

 

 

 

 

 

 

 

 

 

USB ports

 

 

 

 

 

 

 

 

 

Plug USB (Universal Serial Bus) devices (such as a USB

 

 

 

 

 

 

 

 

 

 

Iomega™ Zip™ drive, printer, scanner, camera, keyboard, or

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

mouse) into these ports. For more information, see “Installing

 

 

 

 

 

 

 

 

 

 

a printer, scanner, or other peripheral device” on page 24.

 

 

 

 

 

 

 

 

 

 

 

Serial port

 

 

 

 

 

 

 

 

 

Plug a serial device (such as a digital camera) into this port.

 

 

 

 

 

 

 

 

 

 

For more information, see “Installing a printer, scanner, or other

 

 

 

 

 

 

 

 

 

 

peripheral device” on page 24.

 

 

 

 

 

 

 

 

 

 

 

Monitor ports

 

 

 

 

 

 

 

 

 

Plug a monitor into one of these ports.

 

 

 

 

 

 

 

 

 

 

 

Audio jacks

 

 

 

 

 

 

 

 

 

Plug a microphone, speakers, or headphones into these jacks.

 

 

 

 

 

 

 

 

 

 

 

Modem jack

 

 

 

 

 

 

 

 

 

Plug a modem cable into this jack.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Thumbscrews

 

 

 

 

 

 

 

 

 

Remove these screws before opening the case.

 

 

 

 

 

 

 

 

 

 

 

Parallel port

 

 

 

 

 

 

 

 

 

Plug a parallel device (such as a printer) into this port. For more

 

 

 

 

 

 

 

 

 

 

information, see “Installing a printer, scanner, or other

 

 

 

 

 

 

 

 

 

 

peripheral device” on page 24.

 

 

 

 

 

 

 

 

 

 

 

Ethernet (network)

 

 

 

 

 

 

 

 

 

Plug a 10/100 Ethernet network cable into this jack. For more

jack

 

 

 

 

 

 

 

 

 

information, see “Learning about the Internet” on page 56.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Telephone jack

 

 

 

 

 

 

 

 

 

If your optional modem has a telephone jack, plug the cable

 

 

 

 

 

 

 

 

 

 

for a telephone into this jack.

 

 

 

 

 

 

 

 

 

 

 

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5

Chapter 1: Checking Out Your Gateway Computer

Identifying your model

Important The labels shown in this section are for informational purposes only. Label information varies by model, features ordered, and location.

Gateway model number

The label on the back of your computer case contains information that identifies your computer model. Gateway Technical Support will need this information if you call for assistance.

Gateway serial number

You can locate the Gateway serial number:

Printed on a white sticker on the back of your computer case.

Printed on the customer invoice that came with your computer. The invoice also contains your customer ID number.

Displayed in Help and Support. Click Start, Help and Support, then click View product serial number.

Microsoft Certificate of Authenticity

The Microsoft Certificate of Authenticity label found on the side of your computer case includes the product key code for your operating system.

6

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Finding your specifications

Finding your specifications

For more information about your computer, such as memory size, memory type, and hard drive size, go to the My Computer Info link in Help and Support or visit Gateway’s eSupport page at support.gateway.com. The eSupport page also has links to additional Gateway documentation and detailed specifications. For more information, see “Using eSupport” on page 28.

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7

Chapter 1: Checking Out Your Gateway Computer

Accessories

Gateway offers accessories that can help you make the most of using your computer. To order accessories, visit the Accessory Superstore at accessories.gateway.com.

Home networking kit

With a home networking kit, you can network, or “link”, two or more computers in your home. After you have set up a home network, you can access the files, drives, and printers on linked computers, play multiplayer games, and even share one Internet connection.

Two types of home networking kits are available. Wireless home networking kits use radio frequency to link your computers wirelessly. Ethernet home networking kits use network cabling to link your computers. For more information, see “Networking Your Computer” on page 139.

Imaging equipment

A digital camera lets you take pictures that you can view and edit on your computer. For more information, see “Connecting a digital camera” on page 113.

A digital video camera lets you take movies that you can view and edit on your computer. For more information, see “Connecting a digital video camera” on page 114.

A scanner copies an image, such as a graphic or document, then stores the copy in a file.

You can attach your digital photographs or scanned images to e-mail messages or post them on a Web site.

Printers

You can attach many types of printers to your computer. The most common types are inkjet and laser printers, which print in color or black and white. For more information about attaching a printer to your computer, see “Installing a printer, scanner, or other peripheral device” on page 24.

Inkjet printers and cartridges are relatively inexpensive, but usually they are slower than laser printers. Using an inkjet color printer, you can print pictures, banners, and greeting cards, as well as documents.

8

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Accessories

Laser printers and cartridges are more expensive, but usually they print much faster than inkjet printers. Laser printers are better than inkjet printers when you are printing large documents.

Storage Devices

If you need additional storage space or you want to back up your files, you can add storage devices to you computer.

With a recordable CD or DVD drive, you can free up hard drive space by backing up files, then removing them from your hard drive. Writable CDs can hold as much as 700 MB of data. Writable DVDs can hold as much as 4,700 MB of data. For more information about using recordable drives, see “Creating CDs and DVDs” on page 97.

If you need to back up your entire system, you probably need a tape backup (TBU) drive. TBU drives, like tape recorders, use magnetic tape cartridges to store data. Tape drive cartridges can store 2 GB, 20 GB, 40 GB, 130 GB, or more of data.

If you want to increase your internal storage space, try replacing your existing hard drive with a larger drive. For more information about installing a larger drive, see “Replacing the hard drive” on page 203.

Memory

Large programs, such as multimedia games or graphics programs, use a lot of memory. If your programs are running more slowly than you think they should, try adding more memory.

Uninterruptible power supplies

A standby, uninterruptible power supply (UPS) protects your computer from data loss during a total power failure. A UPS uses a battery to keep your computer running temporarily during a power failure so you can save your work and shut down your computer correctly. A UPS may also provide protection from power surges. For information about setting up a UPS, see “Setting up an uninterruptible power supply” on page 136.

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9

Chapter 1: Checking Out Your Gateway Computer

10

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Getting Started 2

Read this chapter to find out how to:

Use your computer safely

Protect your computer from power source problems

Start and turn off your computer

Use the keyboard

Use the mouse

Use the computer display

Install peripheral devices

11

Chapter 2: Getting Started

Working safely

Before using your computer, read the following recommendations for setting up a safe and comfortable work area and avoiding discomfort and strain.

Top of display is not higher than eye level

Screen is perpendicular to your line of sight

Hands and arms are parallel to the floor

Feet are flat on the floor

Reducing eye strain

Sunlight or bright indoor lighting should not reflect on the computer display or shine directly into your eyes.

Position the computer desk and computer so you can avoid glare on your computer display and light shining directly into your eyes. Reduce glare by installing shades or curtains on windows, and by installing a glare screen filter on your computer display.

Use soft, indirect lighting in your work area. Do not use your computer in a dark room.

Avoid focusing your eyes on your computer display for long periods of time. Look away from your display occasionally, and try to focus on distant objects.

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Working safely

Setting up your computer desk and chair

When you are setting up your computer desk and chair, make sure that the desk is the appropriate height and the chair helps you maintain good posture.

Select a flat surface for your computer desk.

Adjust the height of the computer desk so your hands and arms are positioned parallel to the floor when you use the keyboard and mouse. If the desk is not adjustable or is too tall, consider using a keyboard drawer.

Use an adjustable chair that is comfortable, distributes your weight evenly, and keeps your body relaxed.

Position your chair so the keyboard is at or slightly below the level of your elbow. This position lets your shoulders relax while you type.

Adjust the chair height, adjust the forward tilt of the seat, or use a footrest to distribute your weight evenly on the chair and relieve pressure on the back of your thighs.

Adjust the back of the chair so it supports the lower curve of your spine. You can use a pillow or cushion to provide extra back support.

Setting up your computer and computer accessories

Set up your computer so the display is no higher than eye level, the display controls are within reach, and the display is tilted to be perpendicular to your line of sight.

Place your keyboard and mouse at a comfortable distance. You should be able to reach them without stretching.

Set paper holders at the same height and distance as the computer display.

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Chapter 2: Getting Started

Sitting at your computer

Avoid bending, arching, or angling your wrists. Make sure that they are in a relaxed position when you type.

Do not slouch forward or lean far back. Sit with your back straight so your knees, hips, and elbows form right angles when you work.

Take breaks to stand and stretch your legs.

Avoid twisting your torso or neck.

Avoiding discomfort and injury from repetitive strain

Vary your activities to avoid excessive repetition.

Take breaks to change your position, stretch your muscles, and relieve your eyes.

Find ways to break up the work day, and schedule a variety of tasks.

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Protecting from power source problems

Protecting from power source problems

During a power surge, the voltage level of electricity coming into your computer can increase to far above normal levels and cause data loss or system damage. Protect your computer and peripheral devices by connecting them to a surge protector, which absorbs voltage surges and prevents them from reaching your computer.

Warning High voltages can enter your computer through both the power cord and the modem connection. Protect your computer by using a surge protector. If you have a telephone modem, use a surge protector that has a modem jack. If you have a cable modem, use a surge protector that has an antenna/cable TV jack. During an electrical storm, unplug both the surge protector and the modem.

An uninterruptible power supply (UPS) supplies battery power to your computer during a power failure. Although you cannot run your computer for an extended period of time with a UPS, a UPS lets you run your computer long enough to save your work and shut down your computer normally. For more information, see “Setting up an uninterruptible power supply” on page 136.

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Chapter 2: Getting Started

Starting your computer

To start your computer:

1 Connect the cables to your computer using the setup poster.

2 Press the power button on your computer.

Power button

3 If you are starting your computer for the first time, follow the on-screen instructions to set up your computer.

4 Turn on any peripheral devices, such as printers or scanners, and see the documentation that came with the device for setup instructions.

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Turning off your computer

Turning off your computer

Tips & Tricks

When you turn off your computer, certain components in

 

the power supply and system board remain energized. In

 

order to remove all electrical power from your computer,

 

unplug the power cord and modem cable from the wall

 

outlets. We recommend disconnecting the power cord and

 

modem cable when your computer will not be used for long

 

periods.

 

 

To turn off your computer:

1 Click Start, then click Turn Off Computer. The Turn Off Computer dialog box opens.

2 Click Turn Off. Windows shuts down and turns off your computer.

Important If for some reason you cannot use the Turn Off Computer option in Windows to turn off your computer, press and hold the power button for about five seconds, then release it.

 

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Chapter 2: Getting Started

Restarting (rebooting) your computer

If your computer does not respond to keyboard or mouse input, you may have to close programs that are not responding. If closing unresponsive programs does not restore your computer to normal operation, you may have to restart (reboot) your computer.

To close unresponsive programs and restart your computer:

1 Press CTRL+ALT+DEL, then click Task Manager. The Task Manager window opens.

2 Click the Applications tab, then click the program that is not responding.

3 Click End Task.

4 If your computer does not respond, turn it off, wait ten seconds and turn it on again.

Important If your computer does not turn off, press and hold the power button for about five seconds, then release it.

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Multifunction keyboard

Multifunction keyboard

Function keys

Navigation keys Indicators

Windows keys

Application

Directional

Numeric

 

key

keys

keypad

Press these

To...

keys...

 

 

 

Function keys

Start program actions. Each program uses different function keys for different

 

purposes. See the program documentation to find out more about the

 

function key actions.

 

 

Navigation keys

Press these keys to move the cursor to the beginning of a line, to the end

 

of a line, up the page, down the page, to the beginning of a document, or

 

to the end of a document.

 

 

Indicators

Show if your NUM LOCK, CAPS LOCK, or SCROLL LOCK keys are activated.

 

Press the corresponding key to activate the function.

 

 

Windows keys

Press this key to open the Windows Start menu. This key can also be used

 

in combination with other keys to open utilities like F (Search utility), R (Run

 

utility), and E (Explorer utility).

 

 

Application key

Access shortcut menus and help assistants in Windows.

 

 

Directional keys

Move the cursor up, down, right, or left.

 

 

Numeric keypad

Use these keys to type numbers when the numeric keypad (NUM LOCK) is

 

turned on.

 

 

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Chapter 2: Getting Started

Special-function buttons

Previous Stop

Play/Pause Next

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Volume down

 

 

Mute

 

Help

 

 

Search

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Volume up

My Documents

E-mail

 

Internet

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Special-function buttons

Icons

 

Press to...

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Previous

 

 

 

 

 

Return to the previous CD track or DVD chapter.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Play/Pause

 

 

 

 

 

Start or pause the play of the CD or DVD.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Stop

 

 

 

 

 

Stop the play of the CD or DVD.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Next

 

 

 

 

 

Move to the next CD track or DVD chapter.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Volume down

 

 

 

 

 

Decrease the volume.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Volume up

 

 

 

 

 

Increase the volume.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Mute

 

 

 

 

 

Turn off all sound.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

My Documents

 

 

 

 

 

Open the My Documents folder.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Help

 

 

 

 

 

Open online help.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Multifunction keyboard

Special-function buttons Icons

Press to...

E-mail

Open your e-mail program.

Search

Open online search.

Internet

Open your Web browser.

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Chapter 2: Getting Started

Mouse

The mouse is a device that controls the pointer movement on the computer display. This illustration shows the standard mouse.

Right button

Left button

Scroll wheel

As you move the mouse, the pointer (arrow) on the display moves in the same direction.

You can use the left and right buttons on the mouse to select objects on the display.

You can use the scroll wheel on the mouse to move through a document. This feature is not available in all programs.

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Mouse

Using the mouse

To...

Do this...

 

Move the pointer

 

Move the mouse around on the mouse

on the computer

 

pad. If you run out of space on your

display

 

mouse pad and need to move the pointer

 

 

farther, pick up the mouse, set it down in

 

 

the middle of the mouse pad, then

 

 

continue moving the mouse.

Select an object on

 

Position the pointer over the object.

the computer

 

Quickly press and release the left mouse

display

click

button once. This action is called

 

clicking.

 

 

Start a program or open a file or folder

click, click

Position the pointer over the object. Quickly press and release the left mouse button twice. This action is called double-clicking.

Access a shortcut

click

Position the pointer over the object.

menu or find more

Quickly press and release the right

information about

 

mouse button once. This action is called

an object on the

 

right-clicking.

computer display.

 

 

 

 

 

Move an object on

 

Position the pointer over the object.

the computer

 

Press the left mouse button and hold it

display.

click

down. Move (drag) the object to the

 

appropriate part of the computer display.

 

and drag

Release the button to drop the object

 

where you want it.

 

 

 

 

 

For instructions on how to adjust the double-click speed, pointer speed, right-hand or left-hand configuration, and other mouse settings, see “Changing the mouse settings” on page 128.

For instructions on how to clean the mouse, see “Cleaning the mouse” on page 177.

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Chapter 2: Getting Started

Installing a printer, scanner, or other peripheral device

Important Before you install a printer, scanner, or other peripheral device, see the device documentation and installation instructions.

Your computer has one or more of the following ports: IEEE 1394 (also known as FireWire® or i.Link®), Universal Serial Bus (USB), serial, and parallel. You use these ports to connect peripheral devices such as printers, scanners, and digital cameras to your computer. For more information about port locations, see “Checking Out Your Gateway Computer” on page 1.

IEEE 1394 and USB ports support plug-and-play and hot-swapping, which means that your computer will usually recognize such a device whenever you plug it into the appropriate port. When you use an IEEE 1394 or USB device for the first time, your computer will prompt you to install any software the device needs. After doing this, you can disconnect and reconnect the device at any time.

Parallel and serial port devices are not plug-and-play. See the device documentation for detailed information and installation instructions.

Help and For more information about installing peripheral devices,

Support click Start, then click Help and Support.

Type the keyword installing devices in the Search box , then click the arrow.

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Getting Help 3

This chapter tells you about additional information resources available to help you use your computer. Read this chapter to learn how to access:

Help and Support

Online help

Gateway Web site

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Chapter 3: Getting Help

Help and Support

Your computer includes Help and Support, an easily accessible collection of help information, troubleshooters, and automated support. Use Help and Support to answer questions about Windows and to help you quickly discover and use the many features of your Gateway computer.

To start Help and Support:

Click Start, then click Help and Support. Help and Support opens.

You can find help information by clicking a link, performing a search, or browsing the index.

Searching for a topic

To search for a topic in Help and Support, type a word or phrase (keyword) in the Search box located at the top of any Help and Support screen, then click the arrow button.

For each search, you receive the following search result types:

Suggested Topics - These topics are located in Help and Support and are relevant to your search topic.

Full-text Search Matches - These topics are located in Help and Support and contain the words you entered in the Search box.

Microsoft Knowledge Base - These topics are located on the Microsoft Web site and contain the words you entered in the Search box. You must be connected to the Internet to search for and access these topics.

To view a list of your search results, click the results header for the type of results you want to view.

To view a topic, click the topic name in the Search Results list.

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Online help

Online help

Many programs provide information online so you can research a topic or learn how to perform a task while you are using the program. You can access most online help information by selecting a topic from a Help menu or by clicking a Help button.

You can search for information by viewing the help contents, checking the index, searching for a topic or keyword, or browsing through the online help.

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Chapter 3: Getting Help

Gateway Web site

Gateway’s online support is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your system. Visit the Gateway eSupport Web site at support.gateway.com. For more information about connecting to the Internet, see “Using the Internet” on page 55.

Using eSupport

The eSupport site is divided into five major areas:

Support Home

Downloads

Contact Us

Account Info

PC Tools

Each of these areas is represented by a menu across the top of the Web page.

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Gateway Web site

Support Home

To get specific information about your computer, type your serial number into the My Support box, then click Continue, or click Look up my serial number for me. For more information, see “Finding your specifications” on page 7.

Click Support Home, then click All Support Documents to access product documentation, specifications, and guides. By entering your serial number, you get specific documents related to your system. You can also browse through the reference area to locate an article specific to the question you have.

Click Support Home, then click General Tutorials to access an extensive library of how-to articles and videos on topics such as making audio CDs and installing a hard drive.

Downloads

Click Downloads, then click My Downloads to get the latest software updates for BIOS and driver upgrades. By entering your serial number you get drivers specific to your system. Click All Downloads to walk through a step-by-step wizard to locate your drivers.

Contact Us

Click Contact Us to access links to technical support with a live technician, including chat and e-mail. Click Call Us to get a list of Gateway telephone numbers for both sales and support. For more information, see “Telephone numbers” on page 241.

Account Info

Click Account Info to access support for non-technical issues, like the status of your order or changing your account address.

PC Tools

Click PC Tools to access utilities to help you manage your computer.

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Chapter 3: Getting Help

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Windows Basics 4

Read this chapter to learn how to:

Use the Windows desktop

Manage files and folders

Work with documents

Use shortcuts

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Chapter 4: Windows Basics

About the Windows environment

After your computer starts, the first screen you see is the Windows desktop. The desktop is like the top of a real desk. Think of the desktop as your personalized work space where you open programs and perform other tasks.

Your desktop may be different from this example, depending on how your computer is set up.

Help and

For more information about the Windows XP desktop, click

Support

Start, then click Help and Support.

 

Type the keyword Windows desktop in the Search box

 

, then click the arrow.

 

 

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Using the desktop

Using the desktop

The desktop contains the taskbar, the Start button, and the Recycle Bin icon.

Desktop elements Description

The taskbar is the bar at the bottom of the computer display containing the Start button on the left and a clock on the right. Other buttons on the taskbar represent programs that are running.

Click a program’s button on the taskbar to open the program’s window.

The Start button provides access to programs, files, help for Windows and other programs, and computer tools and utilities.

Click the Start button, then open a file or program by clicking an item on the menu that opens.

The Recycle Bin is where files, folders, and programs that you discarded are stored. You must empty the Recycle Bin to permanently delete them from your computer. For instructions on how to use the Recycle Bin, see “Deleting files and folders” on page 43.

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Chapter 4: Windows Basics

Using the Start menu

You can start programs, open files, customize your system, get help, search for files and folders, and more using the Start menu.

To use the Start menu:

1 Click the Start button on the lower left of the Windows desktop. The Start menu opens showing you the first level of menu items.

2 Click All Programs to see all programs and files in the Start menu. When you move the mouse pointer over any menu item that has an arrow next to it, another menu, called a submenu, opens and reveals related files, programs, or commands.

3 Click a file or program to open it.

Help and For more information about the Windows XP Start menu,

Support click Start, then click Help and Support.

Type the keyword Windows Start menu in the Search box , then click the arrow.

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Using the desktop

Adding icons to the desktop

You may want to add an icon (shortcut) to the desktop for a program that you use frequently.

To add icons to the desktop:

1 Click Start, then click All Programs.

2 Right-click (press the right mouse button) the program that you want to add to the desktop.

3 Click Send To, then click Desktop (create shortcut). A shortcut icon for that program appears on the desktop.

 

 

 

 

Help and

 

For more information about desktop icons, click Start, then

 

Support

 

click Help and Support.

 

 

 

Type the keyword desktop icons in the Search box

 

 

 

, then click the arrow.

 

 

 

 

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Chapter 4: Windows Basics

Identifying window items

When you double-click the icon for a drive, folder, file, or program, a window opens on the desktop. This example shows the Local Disk (C:) window, which opens after you double-click the Local Disk (C:) icon in the My Computer window.

Title bar

Close

Menu bar

Maximize

 

 

Minimize

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Identifying window items

Every program window looks a little different because each has its own menus, icons, and controls. Most windows include these items:

Window item

 

Description

 

 

 

 

 

The title bar is the horizontal bar at the top

 

 

of a window that shows the window title.

 

 

 

 

 

Clicking the minimize button reduces the

 

 

active window to a button on the taskbar.

 

 

Clicking the program button in the taskbar

 

 

opens the window again.

 

 

 

 

 

Clicking the maximize button expands the

 

 

active window to fit the entire computer

 

 

display. Clicking the maximize button again

 

 

restores the window to its former size.

 

 

 

 

 

Clicking the close button closes the active

 

 

window or program.

 

 

 

 

 

Clicking an item on the menu bar starts an

 

 

action such as Print or Save.

 

 

 

Help and

 

For more information about windows, click Start, then click

 

Support

 

Help and Support.

 

 

Type the keyword window in the Search box

 

 

, then click the arrow.

 

 

 

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Chapter 4: Windows Basics

Working with files and folders

You can organize your files and programs to suit your preferences much like you would store information in a file cabinet. You can store these files in folders and copy, move, and delete the information just as you would reorganize and throw away information in a file cabinet.

Viewing drives

Drives are like file cabinets because they hold files and folders. A computer almost always has more than one drive. Each drive has a letter, for example, Local Disk (C:) for the hard drive. You may also have more drives such as a CD or DVD drive.

To view the drives on your computer:

Click Start, then click My Computer on the Start menu.

Drives

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Working with files and folders

To see the files and folders on a drive:

Double-click the drive icon. If you do not see the contents of a drive after you double-click its icon, click Show the contents of this drive.

Help and For more information about files and folders, click Start,

Support then click Help and Support.

Type the keyword files and folders in the Search box , then click the arrow.

Creating folders

Folders are much like the folders in a file cabinet. They can contain files and other folders.

Files are much like paper documents—letters, spreadsheets, and pictures—that you keep on your computer. In fact, all information on a computer is stored in files.

Folders

Files

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Chapter 4: Windows Basics

To create a folder:

1 Click Start, then click My Computer on the Start menu.

2 Double-click the drive where you want to put the new folder. Typically, Local Disk (C:) is your hard drive. If you do not see the contents of the drive, click Show the contents of this drive.

3 If you want to create a new folder inside an existing folder, double-click the existing folder. If you do not see the contents of the drive or folder, click Show the contents of this drive or Show the contents of this folder.

4 Click File, New, then click Folder. The new folder is created.

5 Type a name for the folder, then press ENTER. The new folder name appears by the folder icon.

 

 

 

 

 

Help and

 

For more information about creating files and folders, click

 

Support

 

Start, then click Help and Support.

 

 

 

Type the keyword creating files and folders in the

 

 

 

Search box

, then click the arrow.

 

 

 

 

 

For information about renaming folders, see “Shortcuts” on page 53.

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Working with files and folders

Copying and moving files and folders

The skills you need to copy and move files are called copying, cutting, and pasting.

When you copy and paste a file or folder, you place a copy of the file or folder on the Windows clipboard, which temporarily stores it. Then, when you decide what folder you want the copy to go in (the destination folder), you paste it there.

When you cut and paste a file or folder, you remove the file or folder from its original location and place the file or folder on the Windows clipboard. When you decide where you want the file or folder to go, you paste it there.

Important The clipboard stores whatever you cut or copy until you cut or copy again. Then the clipboard contains the new information only. Therefore, you can paste copies of a file or folder into more than one place, but as soon as you copy or cut a different file or folder, the original file or folder is deleted from the clipboard.

To copy a file or folder to another folder:

1 Locate the file or folder you want to copy. For more information, see “Viewing drives” on page 38 and “Searching for files” on page 46.

2 Right-click (press the right mouse button) the file or folder that you want to copy. A pop-up menu opens on the desktop.

3

4

5

6

Click Copy on the pop-up menu.

Open the destination folder.

With the pointer inside the destination folder, right-click.

Click Paste. A copy of the file or folder appears in the new location.

 

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Chapter 4: Windows Basics

To move a file or folder to another folder:

1 Locate the file or folder you want to move. For more information, see “Viewing drives” on page 38 and “Searching for files” on page 46.

2 Right-click (press the right mouse button) the file or folder that you want to move. A pop-up menu opens on the desktop.

3

4

5

6

Click Cut on the pop-up menu.

Open the destination folder.

With the pointer inside the destination folder, right-click.

Click Paste. The file or folder you moved appears in its new location and is removed from its old location.

Help and For more information about copying files and folders or Support moving files and folders, click Start, then click Help and

Support.

Type the keyword copying files and folders or moving files and folders in the Search box , then click the arrow.

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+ 228 hidden pages