BlackBerry Q10
SQN100-3
Smartphone
Safety and Product Information
Safety information
Excited to start using your BlackBerry smartphone? Before you get started, read this booklet which contains
important safety and regulatory information for your BlackBerry smartphone. Keep this booklet in a safe place so that you can refer to it whenever you need it.
In some countries there may be restrictions on using Bluetooth enabled devices and wireless devices with encryption software. Check with your local authorities for the restrictions in your area.
To find the latest safety and product information, visit www.blackberry.com/docs/smartphones.
Important safety precautions
Use only approved batteries and chargers with your BlackBerry smartphone. Use of batteries or chargers that have not been approved by BlackBerry might present a risk of fire or explosion, which could cause serious harm, death, or property loss.
Use only BlackBerry approved holsters. Use of holsters that have not been approved by BlackBerry might, in the long term, present a risk of serious harm.
When you wear the BlackBerry smartphone close to your body, use a BlackBerry approved holster with an integrated belt clip, or maintain a distance of 0.59 in. (15 mm) between your BlackBerry smartphone and your body while the BlackBerry smartphone is transmitting. Use of body-worn accessories, other than BlackBerry approved holsters with an integrated belt clip, might cause your BlackBerry smartphone to exceed radio frequency exposure standards if the accessories are worn on your body while the BlackBerry smartphone is transmitting. The long term effects of exceeding radio frequency exposure standards might present a risk of serious harm. For more information about the compliance of this BlackBerry smartphone with the FCC radio frequency emission guidelines, visit www.fcc.gov/oet/ea/fccid and search for the FCC ID for your BlackBerry smartphone listed below. The FCC ID is located on the information sticker on your BlackBerry smartphone behind the battery. To view the FCC ID, remove the battery door and the battery.
•BlackBerry Q10 SQN100-3 smartphone (model number RFN81UW): FCC ID L6ARFN80UW
Your BlackBerry smartphone is designed to be operated in temperatures between 32 and 95°F (0 and 35°C). Use of your BlackBerry smartphone outside of the recommended temperature range could cause damage to your BlackBerry smartphone or lithium-ion battery.
Do not rely on your BlackBerry smartphone for emergency communications. The wireless networks that are necessary to make emergency calls or send messages are not available in all areas, and emergency numbers, such as 911, 112, or 999, might not connect you to emergency services in all areas. If you have the BlackBerry Mobile Voice System installed on your BlackBerry smartphone, see the "About emergency calls and the BlackBerry Mobile Voice System" section for more information about emergency calls.
Do not disassemble your BlackBerry smartphone. Your BlackBerry smartphone contains small parts that might be a choking hazard.
Keep your BlackBerry smartphone away from medical devices, including pacemakers and hearing aids, because they might malfunction and cause serious harm or death to you or others.
Do not put your BlackBerry smartphone in contact with liquids because this might cause a short circuit, a fire, or an electric shock.
When you use your BlackBerry smartphone speakerphone, never hold the BlackBerry smartphone to your ear. Serious and permanent hearing damage could occur.
Exposure to flashing lights on your BlackBerry smartphone can cause epileptic seizures or blackouts and might be dangerous to you or others. In the event that you experience, or your use of your BlackBerry smartphone causes in others, any disorientation, loss of awareness, twitching, convulsions, or any involuntary movements, stop using your BlackBerry smartphone immediately and consult a physician. The LED notification light is located on the front of your BlackBerry smartphone, in the upper-right corner. If your BlackBerry smartphone model has a camera, the camera flash LED aperture is located on the back of your BlackBerry smartphone, either above or to the right of the camera lens. If you are susceptible to epileptic seizures or blackouts, consult your physician before you use your BlackBerry smartphone.
Do not use your BlackBerry smartphone while driving unless you are permitted by law to use the BlackBerry smartphone in hands-free mode. Using your BlackBerry smartphone while driving could put you and others at greater risk of an accident causing serious injury, death, or property loss.
PRINTSPEC-141
SWD-20131017143138693 | RFN81UW
MAT-57849-001
Do not use your BlackBerry smartphone in the presence of gas fumes because it might present a risk of fire or explosion.
Do not dispose of your BlackBerry smartphone in a fire because this might cause an explosion resulting in serious injury, death, or property loss.
Turn off your BlackBerry smartphone on aircrafts. Using your BlackBerry smartphone on an aircraft might affect aircraft instrumentation, communication, and performance; might disrupt the network; might otherwise be dangerous to the operation of the aircraft, its crew, and its passengers; and might be illegal.
BlackBerry smartphones are not intrinsically safe and cannot be used in the presence of explosive fumes, explosive dust, or other explosive chemicals. Sparks in such areas could cause an explosion or fire resulting in serious injury, death, or damage to property.
Using your smartphone safely
•Do not place heavy objects on your BlackBerry smartphone.
•Do not attempt to modify or service your BlackBerry smartphone.
•Do not attempt to cover or push objects into openings on your BlackBerry smartphone unless instructed to do so in the BlackBerry smartphone documentation supplied by BlackBerry. This action might cause a short circuit, a fire, or an electric shock.
•Do not use sharp objects on the screen.
•Do not use excessive force on the screen.
•Do not use your BlackBerry smartphone or BlackBerry smartphone accessories near water (for example, near a bathtub or a sink, in a wet basement, or near a swimming pool).
•Do not place your BlackBerry smartphone or BlackBerry smartphone accessories on any unstable surface. The BlackBerry smartphone or BlackBerry smartphone accessories could fall, thereby potentially causing serious injury to a person and serious damage to the BlackBerry smartphone or BlackBerry smartphone accessory.
•When using your BlackBerry smartphone, take frequent breaks. If you experience any discomfort in your neck, shoulders, arms, wrists, hands (including thumbs and fingers), or other parts of the body when using your BlackBerry smartphone, cease use immediately. If discomfort persists, consult a physician.
CAUTION: Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure.
Electrical safety
Charge the BlackBerry smartphone using only the charging accessories provided by or specifically approved by BlackBerry for use with this BlackBerry smartphone. Any approval from BlackBerry under this document must be in writing and must be from a person authorized to provide such approval. Use of any other accessory might invalidate any warranty provided with the BlackBerry smartphone and might be dangerous.
Approved charging accessory models for the BlackBerry Q10 SQN100-3 smartphone
ASY-24479-002 |
ASY-24479-014 |
ASY-46444-003 |
HDW-44306-003 |
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ASY-24479-003 |
ASY-24479-015 |
ASY-46444-004 |
HDW-49299-001 |
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ASY-24479-004 |
ASY-24479-016 |
ASY-46444-005 |
HDW-50071-001 |
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ASY-24479-005 |
ASY-24479-017 |
ASY-46444-006 |
HDW-50071-002 |
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ASY-24479-006 |
ASY-24479-018 |
ASY-46444-007 |
HDW-50071-003 |
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ASY-24479-007 |
ASY-24479-019 |
ASY-46444-008 |
HDW-50071-004 |
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ASY-24479-008 |
ASY-28109-003 |
ASY-48415-001 |
HDW-51800-001 |
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ASY-24479-009 |
ASY-31296-003 |
ASY-48415-002 |
HDW-51800-002 |
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ASY-24479-010 |
ASY-34724-001 |
ASY-48415-003 |
HDW-51800-003 |
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ASY-24479-011 |
ASY-46444-001 |
ASY-48415-004 |
HDW-51800-004 |
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ASY-24479-012 |
ASY-46444-002 |
ASY-53182-001 |
HDW-53005-001 |
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ASY-24479-013 |
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Use the charging accessories provided with the BlackBerry smartphone or any other BlackBerry approved charging accessories only from the type of power source indicated on the marking label. Before you use any power supply, verify that the mains voltage is in accordance with the voltage printed on the power supply. Connect the BlackBerry smartphone only to CTIA certified adapters, products that bear the USB-IF logo, or products that have completed the USB-IF compliance program.
Do not overload power outlets, extension cords, or convenience receptacles because this might result in a risk of fire or electric shock. To reduce the risk of damage to the cord or the plug, pull the plug rather than the cord when you disconnect the charging accessory from the power outlet or convenience receptacle.
Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where the power cord connects to the BlackBerry smartphone. Unplug charging accessories during lightning storms or when unused for long periods of time. When you use your BlackBerry smartphone with any charging accessories, ensure that you route the power cord in a way that reduces the risk of injury to others, such as tripping or choking. Do not use charging accessories outside or in any area exposed to the elements.
For more information about inserting the battery and connecting the power supply, see the documentation that came with your BlackBerry smartphone.
To buy accessories for your BlackBerry smartphone, contact your wireless service provider or visit www.shopblackberry.com.
Battery safety
Your BlackBerry smartphone contains a removable lithium-ion battery.
The battery might present a fire, explosion, chemical burn, or other hazard if mistreated. Do not put your battery in contact with liquids.
Do not use the battery in temperatures above 140°F (60°C) because this could cause permanent damage to the battery.
Do not expose the battery to fire or other external heat sources, such as hot plates, stove tops, space heaters, or ovens, because this could cause fire or explosion.
Do not attempt to insert foreign objects into the battery. Do not remanufacture, disassemble, modify, crush, puncture, bend, or shred the battery. If the battery has been remanufactured, disassembled, modified, crushed, punctured, or altered in any other way, cease use of the battery immediately.
Do not short-circuit the battery or allow metallic or conductive objects to contact the battery terminals.
Children should not handle batteries unless they are supervised by an adult. The battery might be a choking hazard. Keep the battery away from pets.
CAUTION: Use only the battery that BlackBerry specifies for use with your particular BlackBerry smartphone model. BlackBerry specifies batteries for use in BlackBerry smartphones in compliance with IEEE Std 1725. Using any other battery might invalidate any warranty provided with the BlackBerry smartphone. In addition, there might be a risk of fire or explosion if you replace the battery with an incorrect battery type. Please ensure you dispose of used batteries according to the instructions set out in this safety information booklet.
When this icon appears on your BlackBerry smartphone, the battery is not inserted correctly or an invalid battery is inserted. If you inserted the battery that is specified for use with your particular BlackBerry smartphone model, remove and reinsert the battery. If you inserted an invalid battery, remove it immediately and insert the battery that BlackBerry specifies for use with your particular BlackBerry smartphone model. Verify that the battery connectors align with the connectors on your BlackBerry smartphone.
Driving and walking safely
Give your full attention to driving; driving safely is your first responsibility. You are responsible for knowing and obeying the laws and regulations regarding the use of wireless devices in the areas where you drive.
BlackBerry recommends that you do not use your BlackBerry smartphone while you drive. Instead, consider having a passenger in the vehicle use your BlackBerry smartphone for you, or find a safe location to stop your vehicle before you use your BlackBerry smartphone.
Store your BlackBerry smartphone safely before driving your vehicle. Do not use any charging accessory as a means of storing your BlackBerry smartphone while you are in a vehicle. If your vehicle is equipped with an air bag, do not place your BlackBerry smartphone or other objects above the air bag, or in the air bag deployment area. If in-vehicle wireless equipment is improperly stored or installed and the air bag inflates, serious injury could result.
Radio frequency signals might affect improperly installed or inadequately shielded electronic systems in motor vehicles. Check with the manufacturer or its representative regarding your vehicle. If any equipment has been added to your vehicle, you should also consult the manufacturer of that equipment for information on radio frequency signals.
Do not use your BlackBerry smartphone while walking or engaging in any activity that requires your full attention. Inattention to vehicular traffic or other pedestrian hazards could result in serious injury, death, or property loss.
Accessories
Use only those accessories approved by BlackBerry. Using any accessories not approved by BlackBerry for use with this particular BlackBerry smartphone model might invalidate any approval or warranty applicable to the BlackBerry smartphone, might result in the BlackBerry smartphone becoming inoperative, and might be dangerous.
Carrying solutions: Your BlackBerry smartphone might not come with a holster (body-worn accessory). If you wear your BlackBerry smartphone on your body, always put your BlackBerry smartphone in a BlackBerry smartphone holster equipped with an integrated belt clip supplied or approved by BlackBerry. If you do not use a holster equipped with an integrated belt clip supplied or approved by BlackBerry when you carry your BlackBerry smartphone, keep your BlackBerry smartphone at least 0.59 in. (15 mm) from your body when the BlackBerry smartphone is transmitting. When using any data feature of your BlackBerry smartphone (for example, email messages, PIN messages, MMS messages, or browser service), with or without a USB cable, hold your BlackBerry smartphone at least 0.59 in. (15 mm) from your body. Using accessories that are not supplied by or approved by BlackBerry might cause your BlackBerry smartphone to exceed radio frequency exposure guidelines. For more information about radio frequency exposure, see the "Compliance information" section of this guide.
Most BlackBerry carrying solutions for BlackBerry smartphones (for example, holsters, totes, and pouches) incorporate a magnet into the physical structure of the carrying solution. Do not place items containing magnetic strip components, such as debit cards, credit cards, hotel key cards, phone cards, or similar items, near BlackBerry carrying solutions that incorporate a magnet into the physical structure of the carrying solution. The magnet might damage or erase the data stored on the magnetic strip.
Magnetometer
Your BlackBerry smartphone includes a magnetometer. The magnetometer is used by applications such as the Compass application. Magnets-or devices that contain magnets, such as holsters, headphones, or monitors-might negatively affect the accuracy of the magnetometer. Do not rely solely on applications that use the magnetometer to determine your location. In an emergency situation, do not rely solely on applications that use the magnetometer.
Media
Certain jurisdictions might prohibit or restrict your use of certain features on your BlackBerry smartphone. When taking, processing, or using pictures, obey all laws, regulations, procedures, and policies, including, without limitation, any copyright, personal privacy, trade secret, or security laws which might govern or restrict you while using your BlackBerry smartphone. Honor the personal rights of others. Copyright protections might prevent you from copying, modifying, transferring, or forwarding some pictures, music (including ring tones), or other content.
Audio files: Permanent hearing loss might occur if you listen to audio files at high volumes, particularly with headphones. Avoid increasing the volume of your headphones to block out noisy surroundings. If you experience ringing in your ears or muffled speech, consult a physician to have your hearing checked.
Camera: If your BlackBerry smartphone has a camera, do not aim the camera directly at the sun or any other bright light. This action could cause serious damage to your eyes or damage your BlackBerry smartphone. When using the camera flash, keep the camera flash LED aperture at least 19.69 in. (50 cm) from the subject's eyes.
Antenna
Use only the supplied integrated antenna. Unauthorized antenna modifications or attachments could damage the BlackBerry smartphone and might violate U.S. Federal Communications Commission (FCC) regulations.
Interference with electronic equipment
Pacemakers: Consult a physician or the manufacturer of your pacemaker if you have any questions regarding the effect of radio frequency signals on your pacemaker. Verify that you are using your BlackBerry smartphone in accordance with the safety requirements associated with your particular pacemaker, which might include the following requirements:
•Always keep your BlackBerry smartphone more than 7.88 inches (20 cm) from the pacemaker when your BlackBerry smartphone is turned on.
•Do not carry your BlackBerry smartphone in your breast pocket.
•When using the phone on your BlackBerry smartphone, use the ear opposite the pacemaker for making and receiving calls to minimize the potential interference.
•If you have any reason to suspect that interference is taking place, turn off all wireless connections on your BlackBerry smartphone immediately. Stop using your BlackBerry smartphone and consult a physician.
Hearing aids: Some digital wireless devices might interfere with some hearing aids. In the event of such interference, consult your wireless service provider or contact the manufacturer of your hearing aid to discuss alternatives.
Your BlackBerry smartphone includes a magnetometer, which is used by applications such as the Compass application. If an application that uses the magnetometer causes interference with your hearing aid, close the application.
Other medical devices: If you use any other personal medical device, consult the manufacturer of your device to determine if the device is adequately shielded from external radio frequency energy. Your physician might be able to assist you in obtaining this information.
Health care facilities: Turn off all wireless connections on your BlackBerry smartphone in health care facilities when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities might be using equipment that could be sensitive to external radio frequency energy.
Aircraft: Federal Aviation Administration (FAA) and Federal Communications Commission (FCC) regulations prohibit using the radio of wireless devices while in the air. Turn off all wireless connections on your BlackBerry smartphone before boarding an aircraft. The effect of using the BlackBerry smartphone with wireless connections turned on in an aircraft is unknown. Such use might affect aircraft instrumentation, communication, and performance, might disrupt the network, might otherwise be dangerous to the operation of the aircraft, and might be illegal. With all wireless connections on your BlackBerry smartphone turned off, use only nonradio based device applications in accordance with airline regulations for electronic devices.
Dangerous areas
Your BlackBerry smartphone is not an intrinsically safe device and is not suitable for use in hazardous environments, where intrinsically safe devices are required, including without limitation, in the presence of gas fumes, explosive dust situations, operation of nuclear facilities, aircraft navigation or communication services, air traffic control, and life support or weapons systems.
Potentially explosive atmospheres: If you are in any area with a potentially explosive atmosphere, turn off all wireless connections on your BlackBerry smartphone and obey all signs and instructions. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death.
Areas with a potentially explosive atmosphere are often, but not always, clearly marked. They include fueling areas such as gasoline or petrol stations; below deck on boats; fuel or chemical transfer or storage facilities; vehicles using liquefied petroleum gas, such as propane or butane; areas where the air contains chemicals or particles, such as grain, dust, or metal powders; and any other area where you would normally be advised to turn off your vehicle engine.
Do not use the phone on your BlackBerry smartphone to report a gas leak in the vicinity of the leak. Leave the area and, if the phone is available and active on your BlackBerry smartphone, make the call from a safe location.
Blasting areas: When in a "blasting area" or an area that indicates that two-way radios should be turned off, to avoid interfering with blasting operations, turn off all wireless connections on your BlackBerry smartphone and obey all signs and instructions.
Operating and storage temperatures
Your BlackBerry smartphone and smartphone charger are designed to be operated and stored within the temperatures outlined below:
Smartphone operating: 32 to 95°F (0 to 35°C)
Smartphone storage (less than 3 months): -4 to 95°F (-20 to 35°C) Smartphone storage (3 months or more): 71.6 to 82.4°F (22 to 28°C)
Charger operating: 32 to 113°F (0 to 45°C) Charger storage: -40 to 176°F (-40 to 80°C)
Usage or storage of your BlackBerry smartphone or BlackBerry smartphone accessories outside of the recommended temperature ranges could cause damage to your BlackBerry smartphone, BlackBerry smartphone accessories, or lithiumion battery.
Keep your BlackBerry smartphone or BlackBerry smartphone accessories away from heat sources, such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. If you are not going to use your BlackBerry smartphone for more than two weeks, turn off the BlackBerry smartphone power and remove the battery.
Smartphone cleaning and repair
Cleaning: Do not use liquid, aerosol cleaners, or solvents on or near your BlackBerry smartphone or BlackBerry smartphone accessories. Clean only with a soft dry cloth. Disconnect any cables from the computer and unplug any charging accessories from the electrical outlet before cleaning either your BlackBerry smartphone or the charging accessory.
If it is necessary to clean the battery cover on your BlackBerry smartphone, remove the battery cover carefully and keep your BlackBerry smartphone away from all liquids. Clean the battery cover with a soft cloth that is dampened with water and mild liquid detergent. Verify that the battery cover is completely dry before you put it back on your BlackBerry smartphone.
Repair: Do not attempt to disassemble your BlackBerry smartphone or any charging accessory. Only qualified service personnel should perform repairs to your BlackBerry smartphone. If any of the following situations occur, disconnect the power supply cables from the computer or electrical outlet and refer your BlackBerry smartphone or charging accessory for service to qualified service personnel:
•The power supply cord, plug, or connector is damaged.
•Liquid has been spilled or objects have fallen into the BlackBerry smartphone or charging accessory.
•The BlackBerry smartphone or charging accessory has been exposed to rain or water.
•The BlackBerry smartphone or charging accessory becomes very hot to the touch.
•The BlackBerry smartphone or charging accessory has been dropped or damaged in any way.
•The BlackBerry smartphone or charging accessory does not operate normally by following the instructions in the user documentation.
•The BlackBerry smartphone or charging accessory exhibits a distinct change in performance.
To reduce the risk of fire or electric shock, adjust only those controls that are covered in the user documentation for your BlackBerry smartphone. An improper adjustment of other controls might cause damage and will often require extensive work by a qualified technician to restore your BlackBerry smartphone, charging accessory, or any other accessory to normal operation.
Failure to observe all safety instructions contained in the user documentation for your BlackBerry smartphone will void the Limited Warranty and might lead to suspension or denial of services to the offender, legal action, or both.
Smartphone and battery disposal
Do not dispose of either your BlackBerry smartphone or the battery in a fire.
Your BlackBerry smartphone should not be placed in household waste bins.
For information about returning your smartphone and accessories to BlackBerry for recycling and safe disposal, from a browser on your computer, visit www.blackberry.com/recycling or https://tradeup.blackberry.com. The recycling and trade-up programs are only available in certain areas.
If these programs are not offered in your area, check with your local government for regulations regarding the proper disposal of electronic products.
Dispose of the battery in accordance with the laws and regulations in your area governing disposal of such cell types.
About emergency calls and the BlackBerry Mobile Voice System
Most modern electronic equipment is shielded from radio frequency signals. However, certain electronic equipment might not be shielded against the radio frequency signals from your BlackBerry smartphone.
If you have the BlackBerry Mobile Voice System installed on your BlackBerry smartphone, the following statements are applicable to you:
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