BlackBerry W1000, H1100 User Manual


iPAQnet™ Mobile Internet for Your Pocket PC


The information in this document is subject to change without notice.


This document contains information protected by copyright. No part of this document may be photocopied or reproduced in any form without prior written consent from Compaq Computer Corporation.

© 2001 Compaq Computer Corporation.

Compaq and Compaq logo Registered in the U.S. Patent and Trademark Office. iPAQ and iPAQnet are trademarks of Compaq Information Technologies Group, L.P. Microsoft, ActiveSync, Outlook, Windows, Windows NT, and the Windows logo are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Microsoft products are licensed to OEMs by Microsoft Licensing, Inc., a wholly owned subsidiary of Microsoft Corporation.

The names GoAmerica, Go.Web and the GoAmerica logo are trademarks of GoAmerica Inc. PC Card is a trademark of Personal Computer Memory Card International Association. AirCard is a registered trademark of Sierra Wireless, Inc.

Product names mentioned herein are may be trademarks and/or registered trademarks of their respective companies.

iPAQnet™ Mobile Internet for Your Pocket PC

iPAQ Pocket PCs 5/2001.


BlackBerry W1000, H1100 User Manual


Chapter 1: Getting Started __________________________________ 1-1

Welcome ____________________________________________________ 1-1 Symbols and Conventions________________________________________ 1-1 About Graphics and Web Content __________________________________ 1-2 Where to Find Information _______________________________________ 1-2

Chapter 2: Installation and Configuration ________________________ 2-1

Setting Up the PC Card Expansion Pack ______________________________ 2-1 Installing the AirCard Software ____________________________________ 2-1 Installing iPAQnet ______________________________________________ 2-2 Selecting a Carrier _____________________________________________ 2-2 Aborting Installation ____________________________________________ 2-3 Setting Up Your iPAQnet Account __________________________________ 2-4 Launching iPAQnet_____________________________________________ 2-4 Understanding Status Icons ______________________________________ 2-4

Chapter 3: Using Go.Web ___________________________________ 3-1

Connecting with Go.Web_________________________________________ 3-1 Navigating with Go.Web _________________________________________ 3-1 About Links __________________________________________________ 3-2 Go.Web Browser Buttons ________________________________________ 3-2 Accessing Web Pages __________________________________________ 3-3 Searching the Web_____________________________________________ 3-4 Cookies _____________________________________________________ 3-4 Cache ______________________________________________________ 3-4 Favorites ____________________________________________________ 3-5 Personalizing Your iPAQnet Home Page ______________________________ 3.5 iPAQnet Preferences____________________________________________ 3-6

Table of Contents


Go.Web Tools Menu ____________________________________________ 3-7

Go.Web View Menu ____________________________________________ 3-8

Go.Web File Menu _____________________________________________ 3-8

Chapter 4: Using Go.Mail ___________________________________ 4-1

Setting up Go.Mail _____________________________________________ 4-1 Multiple E-Mail Accounts ________________________________________ 4-3 Sending a Message ____________________________________________ 4-4 Replying to a Message __________________________________________ 4-6 Viewing Message Attachments ____________________________________ 4-6 Synchronization _______________________________________________ 4-7 Trash ______________________________________________________ 4-8 Disconnecting from the Network ___________________________________ 4-8

Chapter 5: Regulatory Compliance Notices ______________________ 5-1

Federal Communications Commission Notice__________________________ 5-1 Important Notice ______________________________________________ 5-1 Safety and Hazards ____________________________________________ 5-2 Regulatory Information __________________________________________ 5-2

Index__________________________________________________ I-1

2 Table of Contents

chapter 1



Congratulations on purchasing the Compaq iPAQnet™ Mobile Internet. Your new services include wireless web browsing through Go.Web and Internet e-mail on Windows CE™ devices through Go.Mail, provided in cooperation with GoAmerica. Using iPAQnet and your iPAQ Pocket PC with a PC Card™ Expansion Pack, you have access to the Internet and a powerful selection of web services, including many browser and messaging functions you may already know. iPAQnet Mobile Internet is frequently updated to provide you with the latest in wireless features available. Visit the iPAQnet home page on the web at to find out what’s new.

Symbols and Conventions

Some or all of the following format conventions may be used in this guide to distinguish elements of text:

Names of menus, commands and icons are shown in bold type as they appear on the display, for example, Settings, Power.


Text set off in this manner indicates that failure to follow directions could result in

bodily harm or loss of life.



Text set off in this manner indicates that failure to follow directions could result in


damage to equipment or loss of information.

NOTE: Text set off in this manner presents commentary, sidelights, or interesting points of information.

Getting Started 1-1

About Graphics and Web Content

Due to the variety of display types available, iPAQnet Mobile Internet is designed to optimize the display of web pages on your iPAQ Pocket PC.

Graphics tend to be large files and downloading them using wireless can be time consuming. iPAQnet can display graphics in a variety of formats to save time. You can adjust the display of graphics by setting your Go.Web Preferences.

Hyperlinks or links generally appear as highlighted or underlined text, depending on the web page you are viewing. Selecting a link is as simple as tapping it on your Pocket PC screen. iPAQnet reports the download progress.

NOTE: It may not be possible to display the content of pages containing frames on your Pocket PC at this time. In addition, Java script features may not be supported.

Where to Find Information

This reference guide describes your iPAQnet Mobile Internet software and provides an overview of the programs now available on your Pocket PC. For instructions on setting up your software, see the Getting Started card included with your Sierra Wireless AirCard®. The following table is a guide to additional information to help you use your new product

For information on:

See this source:



The iPAQnet Mobile

This user’s guide.





Connecting to and

The ActiveSync booklet or online ActiveSync Help

synchronizing with a

on your computer. To view online Help, open


Microsoft ActiveSync on your computer, then select


Help, Microsoft ActiveSync Help.



Up-to-date information

Microsoft Windows Powered Home Page

on Windows -powered

devices including tips




The latest information

Compaq Handheld Home Page

and offers for your iPAQ



iPAQ accessories

Accessories Information and Handheld Home Page

and ordering



Technical support

Compaq technical support at


1-800-OKCOMPAQ or online at



1-2 Getting Started

chapter 2


Learning to use your iPAQnet Mobile Internet is easy. This chapter describes the installation and configuration needed to use and customize your new product.

NOTE: It is assumed that you already have some experience using your Pocket PC. If you have never used your Pocket PC, please review your manuals before continuing.

NOTE: If you would like to open an account, visit the iPAQnet home page at or call toll free at 1-866-iPAQnet before proceeding. To check on your account status, call 1-800-OK COMPAQ.

Setting Up the PC Card Expansion Pack

The Compaq PC Card Expansion Pack must be configured for use before installing the iPAQnet software. Simply slide your iPAQ Pocket PC into the expansion pack and connect your AC adapter to your Pocket PC to avoid any battery drain while setting up iPAQnet. Follow any on-screen instructions.

NOTE: Do not insert your Sierra Wireless AirCard 300 at this time.

When you have configured your PC Card Expansion Pack and inserted the Sierra AirCard 300, your device attempts to verify the configuration by finding a signal and registering with the iPAQnet service. Signal verification and registration of your account may take up to a minute or more the first time you use your account. This is the only time you must run the modem configuration and register your account.

Installing the AirCard Software

Before installation, close any programs that may be running. Use the following steps to install the AirCard software:

1.Insert the iPAQnet Mobile Internet Software and User Guide CD into your host PC. Installation begins automatically.

NOTE: If AutoPlay is not enabled, select Start > Run. Enter x:\run_cd where x is the letter of your CD-ROM drive. Click OK.

2.Tap Click here to get connected!.

Installation and Configuration


3.Tap AirCard 300 Drivers and follow the screen prompts to complete installation.

NOTE: If the host PC is actively connected to your Pocket PC, installation applies directly to your Pocket PC. If the Pocket PC is not connected, the software loads onto your host PC and downloads to your Pocket PC the next time it is connected.

4.Reset your Pocket PC when directed by the screen prompt. The AirCard software drivers are now installed.

NOTE: You must perform a normal reset of your iPAQ Pocket PC for proper installation. For information on resetting your device, refer to the documentation that came with your iPAQ Pocket PC.

Installing iPAQnet

Use the following steps to install the iPAQnet software:

1.Disconnect your Pocket PC from your host PC.

2.Tap Click here to get connected!.

3.Tap iPAQnet Mobile Internet Software and follow the screen prompts to complete installation.

4.Connect your iPAQ Pocket PC to the host PC. The Install iPAQnet for Pocket PC dialog box appears.

5.Tap Yes. iPAQnet Mobile Internet is now installed on your Pocket PC.

NOTE: If you download the iPAQnet software from the web, you must launch the installation program from your download directory.

Selecting a Carrier

Each region within North America has a maximum of two CDPD carriers, designated as A (non-wireline carrier) and B (wireline carrier), similar to cellular carriers. Your iPAQnet service works with either carrier type anywhere coverage is provided. Many cities have CDPD coverage from both A and B carriers however some areas offer coverage for only one. The setting you choose determines to which type of carrier your device connects. If that preferred carrier does not have coverage, your device automatically scans and connects to the other carrier type. However for the best service, it is important to select the carrier type that gives you the quickest connect times and the best service for the area in which you will be using your CDPD device.

You may want to test which carrier is best in your area. Begin by selecting A preferred. After using your device for a while and becoming accustomed to the degree of coverage with the A carrier, change the selection to B preferred and verify which carrier offers better service. You can learn more about which carrier types offer coverage in your geographical area by visiting Be sure to check your local CDPD service provider’s website for CDPD coverage maps to aid your selection.

2-2 Installation and Configuration

Aborting Installation

If you did not complete installation and want to re-install the software, you must first remove the software from both your host PC and iPAQ Pocket PC.

Removing Software from Your Host PC

Use the following steps to remove the AirCard software from your host PC:

1.Click Start > Settings > Control Panel.

2.Double-click the Add/Remove Programs icon.

3.Select AirCard 300 for Pocket PC CAB files so it is highlighted.

4.Click the Add/Remove button. The Confirm File Deletion dialog box appears.

5.Click Yes. The Remove Programs from Your Computer screen appears until the uninstall is completed.

6.Click OK.

Removing Software from Your Pocket PC

Use the following steps to remove the AirCard and iPAQnet software from your iPAQ Pocket PC:

1.Click Start > Settings.

2.Tap the System tab.

3.Tap the Remove Programs icon.

4.Tap Sierra Wireless Inc. AirCard 300 so it is highlighted.

5.Tap Remove. A warning message appears.

6.Tap Yes. A message appears asking you to reset your Pocket PC. Tap OK, but do not reset your Pocket PC at this time.

7.Repeat steps 3 through 6, this time selecting Compaq iPAQnet for Pocket PC.

8.Reset your Pocket PC. For more information on performing a reset, refer to the documentation included with your iPAQ Pocket PC.

Installation and Configuration


Setting Up Your iPAQnet Account

Once you have successfully configured your Compaq PC Card Expansion Pack and installed iPAQnet, you can insert the AirCard 300 into your PC Card Expansion Pack. Be sure you have received account information such as your IP address and DNS number from Compaq before proceeding. If you have not received this information, call Compaq at 1-866-iPAQnet.

Use the following steps to enter you account information:

1.Tap Start > Programs > AirCard Wireless Expert.

2.Select your carrier: iPAQnet Mobile Internet - 866 472 7638.

3.Tap Next.

4.Make the following entries:

NEI (your IP address)

DNS (your cellular phone data provider’s ID)

5.Tap Next.

NOTE: If you receive a message stating your device “Cannot Ping the network,” simply tap OK to continue.

6.Tap Next.

7.Tap Finish.

Launching iPAQnet

Now you are ready to launch the wireless web services and e-mail featured in Go.Web and Go.Mail. Tap Start > Programs > iPAQnet. Tap Go.Web and iPAQnet initiates a wireless connection and retrieves the Go.Web home page or tap Go.Mail and you have instant access to your e-mail. Browse the available selections using the scroll bar.

2-4 Installation and Configuration

Understanding Status Icons

iPAQnet uses status icons to inform you connection condition and data transfer progress.

Network Status. This connection indicator represents the status of your network connection. If the indicator is green, you are connected. A yellow indicator shows you are connected under poor network conditions. A red indicator appears when you are attempting to connect to the network and when the indicator appears gray, you are offline.

Send/Receive Status. When the Send/Receive ‘Go’ icon is animated, it indicates that iPAQnet is attempting to send or receive and the progress bar displays data transfer.

Signal Status. Use the signal status to determine the relative strength of your network connection.

Installation and Configuration


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