BlackBerry Style 9670
Smartphone
User Guide
Version: 6.0
To find the latest user guides, visit www.blackberry.com/docs/ smartphones.
SWDT643442-941426-0201084713-001
Contents |
|
Quick Help.......................................................................................................................................................................................................... |
9 |
Top 10................................................................................................................................................................................................................. |
9 |
Getting to know your smartphone..................................................................................................................................................................... |
13 |
Tips..................................................................................................................................................................................................................... |
19 |
Make it yours...................................................................................................................................................................................................... |
24 |
Shortcuts............................................................................................................................................................................................................ |
31 |
Phone shortcuts................................................................................................................................................................................................. |
31 |
Message shortcuts.............................................................................................................................................................................................. |
31 |
File and attachment shortcuts........................................................................................................................................................................... |
32 |
Typing shortcuts................................................................................................................................................................................................. |
33 |
Media shortcuts................................................................................................................................................................................................. |
34 |
Browser shortcuts.............................................................................................................................................................................................. |
35 |
Calendar shortcuts............................................................................................................................................................................................. |
36 |
Search shortcuts................................................................................................................................................................................................. |
36 |
Map shortcuts.................................................................................................................................................................................................... |
37 |
Troubleshooting: Shortcuts................................................................................................................................................................................ |
37 |
Phone................................................................................................................................................................................................................. |
38 |
Phone basics....................................................................................................................................................................................................... |
38 |
Emergency calls.................................................................................................................................................................................................. |
41 |
Volume............................................................................................................................................................................................................... |
41 |
Voice mail........................................................................................................................................................................................................... |
42 |
Speed dial........................................................................................................................................................................................................... |
43 |
Call waiting, call forwarding, and call blocking................................................................................................................................................... |
44 |
Fixed dialing and smart dialing........................................................................................................................................................................... |
46 |
Conference calls................................................................................................................................................................................................. |
48 |
Call logs............................................................................................................................................................................................................... |
49 |
Multiple phone numbers.................................................................................................................................................................................... |
50 |
Phone options.................................................................................................................................................................................................... |
51 |
Phone shortcuts................................................................................................................................................................................................. |
53 |
Troubleshooting: Phone..................................................................................................................................................................................... |
54 |
Voice commands................................................................................................................................................................................................ |
57 |
Perform an action using a voice command........................................................................................................................................................ |
57 |
Available voice commands................................................................................................................................................................................. |
57 |
Change the language for voice commands........................................................................................................................................................ |
58 |
Turn off choice lists for voice commands........................................................................................................................................................... |
58 |
Change the options for voice prompts............................................................................................................................................................... |
58 |
Improve voice recognition.................................................................................................................................................................................. |
59 |
Troubleshooting: Voice dialing........................................................................................................................................................................... |
59 |
Messages............................................................................................................................................................................................................ |
60 |
Email................................................................................................................................................................................................................... |
60 |
PIN messages...................................................................................................................................................................................................... |
76 |
Text messages.................................................................................................................................................................................................... |
80 |
Security options for messages............................................................................................................................................................................ |
88 |
Attachments....................................................................................................................................................................................................... |
90 |
S/MIME-protected messages............................................................................................................................................................................. |
92 |
IBM Lotus Notes native encrypted messages..................................................................................................................................................... |
98 |
PGP protected messages.................................................................................................................................................................................... |
99 |
Message shortcuts.............................................................................................................................................................................................. |
104 |
File and attachment shortcuts........................................................................................................................................................................... |
105 |
Troubleshooting: Messages................................................................................................................................................................................ |
106 |
Files.................................................................................................................................................................................................................... |
112 |
File basics........................................................................................................................................................................................................... |
112 |
Managing files and attachments........................................................................................................................................................................ |
114 |
File and attachment shortcuts........................................................................................................................................................................... |
117 |
Troubleshooting: Attachments........................................................................................................................................................................... |
118 |
Media................................................................................................................................................................................................................. |
119 |
Music.................................................................................................................................................................................................................. |
119 |
Podcasts............................................................................................................................................................................................................. |
122 |
Videos................................................................................................................................................................................................................. |
124 |
Video camera..................................................................................................................................................................................................... |
125 |
Camera............................................................................................................................................................................................................... |
126 |
Pictures............................................................................................................................................................................................................... |
129 |
Voice notes......................................................................................................................................................................................................... |
131 |
Ring tones........................................................................................................................................................................................................... |
132 |
Media storage.................................................................................................................................................................................................... |
134 |
Transferring and downloading media files......................................................................................................................................................... |
137 |
Supported audio and video file formats............................................................................................................................................................. |
139 |
Media shortcuts................................................................................................................................................................................................. |
139 |
Troubleshooting: Media..................................................................................................................................................................................... |
140 |
Ring tones, sounds, and alerts............................................................................................................................................................................ |
143 |
About ring tones, sounds, and alerts.................................................................................................................................................................. |
143 |
Change your ring tone, notifiers, or reminders.................................................................................................................................................. |
143 |
Add a custom profile.......................................................................................................................................................................................... |
144 |
Add a contact alert............................................................................................................................................................................................. |
144 |
Silence your device............................................................................................................................................................................................. |
144 |
Flashing LED........................................................................................................................................................................................................ |
145 |
Change alarm notification options..................................................................................................................................................................... |
145 |
Turn on event sounds......................................................................................................................................................................................... |
145 |
Troubleshooting: Ring tones, sounds, and alerts............................................................................................................................................... |
146 |
Browser.............................................................................................................................................................................................................. |
147 |
Browser basics.................................................................................................................................................................................................... |
147 |
Browser bookmarks............................................................................................................................................................................................ |
150 |
RSS feeds............................................................................................................................................................................................................ |
151 |
Browser options................................................................................................................................................................................................. |
152 |
Browser security................................................................................................................................................................................................. |
154 |
Browser push...................................................................................................................................................................................................... |
156 |
Browser shortcuts.............................................................................................................................................................................................. |
157 |
Troubleshooting: Browser.................................................................................................................................................................................. |
158 |
Calendar............................................................................................................................................................................................................. |
159 |
Calendar basics................................................................................................................................................................................................... |
159 |
Meetings............................................................................................................................................................................................................. |
160 |
Conference call meetings................................................................................................................................................................................... |
162 |
Synchronizing calendar....................................................................................................................................................................................... |
164 |
Calendar options................................................................................................................................................................................................ |
166 |
Calendar shortcuts............................................................................................................................................................................................. |
167 |
Troubleshooting: Calendar................................................................................................................................................................................. |
168 |
Contacts.............................................................................................................................................................................................................. |
170 |
Contact basics..................................................................................................................................................................................................... |
170 |
Customizing contacts......................................................................................................................................................................................... |
171 |
Synchronizing contacts....................................................................................................................................................................................... |
173 |
Personal distribution lists................................................................................................................................................................................... |
175 |
Multiple contact lists.......................................................................................................................................................................................... |
176 |
Contact list options............................................................................................................................................................................................. |
176 |
Troubleshooting: Contacts................................................................................................................................................................................. |
177 |
Clock................................................................................................................................................................................................................... |
179 |
Set the date and time......................................................................................................................................................................................... |
179 |
Change what appears on the screen when your device is charging................................................................................................................... |
179 |
Change the clock face......................................................................................................................................................................................... |
179 |
Display a second time zone on the clock............................................................................................................................................................ |
180 |
Turn on the alarm............................................................................................................................................................................................... |
180 |
Silence the alarm................................................................................................................................................................................................ |
180 |
Change alarm notification options..................................................................................................................................................................... |
180 |
Turn on bedside clock mode.............................................................................................................................................................................. |
181 |
Set options for bedside clock mode................................................................................................................................................................... |
181 |
Use the stopwatch.............................................................................................................................................................................................. |
181 |
Use the timer...................................................................................................................................................................................................... |
181 |
Change timer notification options...................................................................................................................................................................... |
182 |
Troubleshooting: Clock....................................................................................................................................................................................... |
182 |
Tasks and memos............................................................................................................................................................................................... |
183 |
Create a task or memo....................................................................................................................................................................................... |
183 |
Send a task or memo.......................................................................................................................................................................................... |
183 |
Change or delete a task or memo...................................................................................................................................................................... |
183 |
Change the status of a task................................................................................................................................................................................ |
183 |
Hide completed tasks......................................................................................................................................................................................... |
184 |
Show tasks in the calendar................................................................................................................................................................................. |
184 |
Synchronizing tasks and memos......................................................................................................................................................................... |
184 |
About categories................................................................................................................................................................................................ |
186 |
Categorize a contact, task, or memo.................................................................................................................................................................. |
186 |
Create a category for contacts, tasks, or memos............................................................................................................................................... |
186 |
Turn off the prompt that appears before you delete items............................................................................................................................... |
187 |
Typing................................................................................................................................................................................................................. |
188 |
Typing basics...................................................................................................................................................................................................... |
188 |
Typing input methods........................................................................................................................................................................................ |
189 |
Typing options.................................................................................................................................................................................................... |
189 |
Spelling checker.................................................................................................................................................................................................. |
190 |
Custom dictionary.............................................................................................................................................................................................. |
191 |
AutoText............................................................................................................................................................................................................. |
192 |
Typing shortcuts................................................................................................................................................................................................. |
193 |
Troubleshooting: Typing..................................................................................................................................................................................... |
194 |
Keyboard............................................................................................................................................................................................................ |
195 |
Assign an application to a Convenience key....................................................................................................................................................... |
195 |
Change the default currency symbol.................................................................................................................................................................. |
195 |
Set the cursor speed........................................................................................................................................................................................... |
195 |
Turn on key tones............................................................................................................................................................................................... |
195 |
Set the trackpad sensitivity................................................................................................................................................................................ |
196 |
Turn off trackpad sounds................................................................................................................................................................................... |
196 |
Troubleshooting: Keyboard................................................................................................................................................................................ |
196 |
Language............................................................................................................................................................................................................ |
197 |
About typing input languages............................................................................................................................................................................ |
197 |
Change the language.......................................................................................................................................................................................... |
197 |
Use a shortcut for switching typing input languages when you are typing........................................................................................................ |
197 |
Add a display language....................................................................................................................................................................................... |
198 |
Delete a language............................................................................................................................................................................................... |
198 |
Troubleshooting: Language................................................................................................................................................................................ |
198 |
Screen display..................................................................................................................................................................................................... |
199 |
Set options for backlighting................................................................................................................................................................................ |
199 |
Use a picture as your device wallpaper.............................................................................................................................................................. |
199 |
Change the display font...................................................................................................................................................................................... |
199 |
Organizing applications on the Home screen..................................................................................................................................................... |
200 |
Add a message that appears when your device is locked.................................................................................................................................. |
201 |
Use grayscale or reverse contrast for the screen display................................................................................................................................... |
201 |
Turn on flashing LED notification for wireless coverage.................................................................................................................................... |
201 |
External display.................................................................................................................................................................................................. |
201 |
Themes............................................................................................................................................................................................................... |
202 |
Troubleshooting: Display.................................................................................................................................................................................... |
203 |
GPS technology................................................................................................................................................................................................... |
204 |
About GPS technology........................................................................................................................................................................................ |
204 |
Turn on GPS technology..................................................................................................................................................................................... |
204 |
Set the GPS receiver that you use to track your movement.............................................................................................................................. |
204 |
Get your GPS location........................................................................................................................................................................................ |
205 |
Prevent others from tracking your location....................................................................................................................................................... |
205 |
Turn off location aiding...................................................................................................................................................................................... |
205 |
Troubleshooting: GPS technology...................................................................................................................................................................... |
206 |
Maps................................................................................................................................................................................................................... |
207 |
Map basics.......................................................................................................................................................................................................... |
207 |
Map options....................................................................................................................................................................................................... |
210 |
Map shortcuts.................................................................................................................................................................................................... |
210 |
Troubleshooting: Maps...................................................................................................................................................................................... |
211 |
Applications........................................................................................................................................................................................................ |
212 |
About multitasking............................................................................................................................................................................................. |
212 |
Keep an application running in the background and switch to another application......................................................................................... |
212 |
Close an application so that it is not running in the background....................................................................................................................... |
212 |
About adding applications.................................................................................................................................................................................. |
213 |
About social networking applications................................................................................................................................................................ |
214 |
About instant messaging applications................................................................................................................................................................ |
214 |
Require your device password before adding an application............................................................................................................................ |
214 |
Delete an application......................................................................................................................................................................................... |
215 |
View properties for an application..................................................................................................................................................................... |
215 |
View the size of an application database........................................................................................................................................................... |
215 |
Troubleshooting: Applications........................................................................................................................................................................... |
215 |
BlackBerry Device Software............................................................................................................................................................................... |
216 |
About updating the BlackBerry Device Software............................................................................................................................................... |
216 |
Update the BlackBerry Device Software over the wireless network.................................................................................................................. |
217 |
Return to or delete the previous version of the BlackBerry Device Software.................................................................................................... |
217 |
Update the BlackBerry Device Software from a web site.................................................................................................................................. |
217 |
Update the BlackBerry Device Software using the BlackBerry Desktop Software............................................................................................. |
218 |
Troubleshooting: BlackBerry Device Software................................................................................................................................................... |
218 |
Manage Connections.......................................................................................................................................................................................... |
220 |
Manage Connections basics............................................................................................................................................................................... |
220 |
Mobile network.................................................................................................................................................................................................. |
222 |
Wi-Fi technology................................................................................................................................................................................................ |
226 |
Bluetooth technology......................................................................................................................................................................................... |
232 |
Power and battery.............................................................................................................................................................................................. |
240 |
Turn off your device........................................................................................................................................................................................... |
240 |
Set your device to turn on and turn off automatically....................................................................................................................................... |
240 |
Reset the device................................................................................................................................................................................................. |
240 |
Check the battery power level........................................................................................................................................................................... |
240 |
Tips: Extending battery life................................................................................................................................................................................. |
240 |
Memory and media cards................................................................................................................................................................................... |
242 |
About media cards............................................................................................................................................................................................. |
242 |
Supported media cards...................................................................................................................................................................................... |
242 |
View the amount of available storage space on your device............................................................................................................................. |
242 |
Turn off media card support.............................................................................................................................................................................. |
242 |
Repair files stored on your media card or on your device................................................................................................................................. |
242 |
About compression............................................................................................................................................................................................ |
243 |
About file encryption.......................................................................................................................................................................................... |
243 |
Turn on encryption............................................................................................................................................................................................. |
243 |
Tips: Freeing and conserving storage space....................................................................................................................................................... |
244 |
Troubleshooting: Storage and media cards........................................................................................................................................................ |
245 |
Search................................................................................................................................................................................................................. |
246 |
Search for an item.............................................................................................................................................................................................. |
246 |
Set the types of items that are included in searches......................................................................................................................................... |
246 |
Search for messages........................................................................................................................................................................................... |
246 |
Message search criteria...................................................................................................................................................................................... |
247 |
Do more with your message search results....................................................................................................................................................... |
247 |
Search for text in a message, in a file, or on a web page................................................................................................................................... |
248 |
View, change, or delete a saved search............................................................................................................................................................. |
248 |
Search for a contact in your organization's address book.................................................................................................................................. |
248 |
Search shortcuts................................................................................................................................................................................................. |
249 |
Security............................................................................................................................................................................................................... |
250 |
Security basics.................................................................................................................................................................................................... |
250 |
Password keeper................................................................................................................................................................................................ |
252 |
Encryption.......................................................................................................................................................................................................... |
254 |
Memory cleaning................................................................................................................................................................................................ |
256 |
Certificates......................................................................................................................................................................................................... |
257 |
PGP keys............................................................................................................................................................................................................. |
264 |
Certificate servers.............................................................................................................................................................................................. |
269 |
Key store............................................................................................................................................................................................................. |
271 |
Smart cards......................................................................................................................................................................................................... |
273 |
VPN settings....................................................................................................................................................................................................... |
276 |
Verify security software manually...................................................................................................................................................................... |
277 |
Third-party application control.......................................................................................................................................................................... |
278 |
Troubleshooting: Security.................................................................................................................................................................................. |
281 |
Service books and diagnostic reports................................................................................................................................................................. |
282 |
Accept, delete, or restore a service book........................................................................................................................................................... |
282 |
Run a diagnostic report...................................................................................................................................................................................... |
282 |
View, submit, or delete a diagnostic report....................................................................................................................................................... |
282 |
Set a default recipient for diagnostic reports..................................................................................................................................................... |
283 |
I cannot run or submit a diagnostic report......................................................................................................................................................... |
283 |
View the version number of the BlackBerry Device Software on your device................................................................................................... |
283 |
Synchronization.................................................................................................................................................................................................. |
284 |
About synchronization....................................................................................................................................................................................... |
284 |
Reconcile email over the wireless network........................................................................................................................................................ |
284 |
Delete email on your device and in your email application on your computer................................................................................................. |
285 |
Synchronize organizer data over the wireless network..................................................................................................................................... |
285 |
About synchronization conflicts......................................................................................................................................................................... |
285 |
Manage email reconciliation conflicts................................................................................................................................................................ |
286 |
Manage data synchronization conflicts.............................................................................................................................................................. |
286 |
About backing up and restoring device data...................................................................................................................................................... |
286 |
Empty the deleted items folder on your computer from your device............................................................................................................... |
287 |
Troubleshooting: Synchronization..................................................................................................................................................................... |
287 |
Accessibility options........................................................................................................................................................................................... |
289 |
About accessibility options................................................................................................................................................................................. |
289 |
Screen accessibility options................................................................................................................................................................................ |
289 |
Audio and phone accessibility options............................................................................................................................................................... |
290 |
Typing accessibility options................................................................................................................................................................................ |
292 |
Calculator........................................................................................................................................................................................................... |
294 |
Use the calculator............................................................................................................................................................................................... |
294 |
Convert a measurement..................................................................................................................................................................................... |
294 |
BrickBreaker....................................................................................................................................................................................................... |
295 |
About BrickBreaker............................................................................................................................................................................................ |
295 |
BrickBreaker capsules......................................................................................................................................................................................... |
295 |
BrickBreaker scoring........................................................................................................................................................................................... |
296 |
Play BrickBreaker................................................................................................................................................................................................ |
296 |
Adjust the volume.............................................................................................................................................................................................. |
296 |
Set the paddle speed.......................................................................................................................................................................................... |
297 |
Word Mole game................................................................................................................................................................................................ |
298 |
Word Mole game basics..................................................................................................................................................................................... |
298 |
Single-player games............................................................................................................................................................................................ |
299 |
Multiplayer games.............................................................................................................................................................................................. |
300 |
Troubleshooting: Word Mole............................................................................................................................................................................. |
301 |
Glossary.............................................................................................................................................................................................................. |
302 |
Legal notice........................................................................................................................................................................................................ |
307 |
User Guide |
Quick Help |
Quick Help
Top 10
BlackBerry® device users have spoken! Here are the top 10 things they want to know how to do on their devices.
Set up an email address
1.On the Home screen, click the Setup icon.
2.In the Setup section, click the Email Accounts icon.
3.Follow the screens to set up your email address. When your email address is set up correctly, you receive a confirmation message. To view and manage your email messages, on the Home screen, click the Messages icon.
Note: In some cases, you might see the following options. If so, select one of the options.
•Internet Mail Account: Use this option to associate your BlackBerry® device with one or more existing email accounts (for example, Google Mail™ or Windows Live™ Hotmail®) or to create a new email address for your device.
•Enterprise Account: If your administrator gave you an enterprise activation password, use this option to associate your device with your work email account using the BlackBerry® Enterprise Server.
If you are trying to set up an Internet email account (for example, Google Mail or Windows Live Hotmail) or a new email address for your device, and do not see this option, contact your administrator or wireless service provider.
Related topics
Change options for your personal email account, 68
Change your ring tone, notifiers, or reminders
In addition to changing the tone, you can also change options for volume, LED, vibration, and notification during calls.
1.On the Home screen, click the Sound and Alert Profiles icon.
2.Click Change Sounds and Alerts > Sounds for Selected Profile.
•To change your ring tone, click Phone.
•To change notifiers or reminders, click to expand a section. Click an option.
3.In the Ring Tone, Notifier Tone, or Reminder Tone field, do one of the following:
•Click a tone.
•To use a song that is on your BlackBerry® device or on a media card, click All Music. Find and click a song.
•To use a voice note that you recorded, click All Voice Notes. Find and click a voice note.
•To use a preloaded alert, click All Alerts. Find and click an alert.
4.Press the key > Save.
Related topics
I cannot change the number of times that my device rings, 55
9
User Guide |
Quick Help |
Find or hide an application icon
Depending on your theme, you might not be able to hide some application icons.
On the Home screen or in a folder, do any of the following:
•To see all your application icons, press the key > All.
•To hide an application icon, highlight the icon. Press the key > Hide.
•To show all hidden application icons, press the key > Show All.
•To stop hiding an application icon, highlight the icon. Press the key > Hide. A check mark should not appear beside the Hide field.
Related topics
My display changed, 203
About adding applications
Depending on your wireless service provider and region, you might have the option to add or update applications using the BlackBerry App World™ storefront, the BlackBerry® Desktop Software, or the Application Center. You might also be able to download applications from a web page (try visiting mobile.blackberry.com from your BlackBerry device), or from an application offered by your wireless service provider.
Additional terms and conditions might apply to software and services made available through the BlackBerry App World™ storefront, the BlackBerry Desktop Software, or the Application Center. Data charges might apply when you add or use an application over the wireless network. For more information, contact your wireless service provider.
BlackBerry App World
If you have BlackBerry App World on your device, you can search for and download games, social networking applications, personal productivity applications, and much more. Using an existing PayPal® account, you can buy and download items over the wireless network to your device.
To download BlackBerry App World, visit www.blackberryappworld.com.
For more information about managing applications using BlackBerry App World, click the BlackBerry App World icon. Press the key > Help.
BlackBerry Desktop Software
If you have the BlackBerry Desktop Software installed on your computer, you can connect your device to your computer to add, update, remove, or restore applications. You can also add applications to your device that you have downloaded to your computer, without having to use the wireless network.
To download the BlackBerry Desktop Software, visit www.blackberry.com/desktop.
For more information about managing applications using the BlackBerry Desktop Software, see the Help in the BlackBerry Desktop Software.
Application Center
10
User Guide |
Quick Help |
If you have the Application Center on your device, you can add, update, or return to the previous version of a select number of applications that are hosted by your wireless service provider. Depending on your wireless service provider, this feature might not be available.
For more information about managing applications using the Application Center, click the Application Center icon. Press the key > Help.
Add or change your signature
Depending on your wireless service plan, this feature might not be supported.
1.On the Home screen, click the Messages icon.
2.Press the key > Options.
•For a work email account, click Email Preferences. If the Message Services field appears, change this field to the appropriate email account. If the Use Auto Signature check box is not selected, select it. In the field that appears, place your cursor.
•For a personal email account, click Email Account Management. Click an email account. Click Edit.
3.Type a signature.
4.Press the key > Save.
Your signature is added to your email after you send it.
Use a picture as your device wallpaper
1.On the Home screen, click the Media icon > Pictures icon.
2.Browse to a picture.
3.Press the key > Set As Wallpaper.
Related topics
My display changed, 203
Supported audio and video file formats
Depending on your BlackBerry® device model and wireless service provider, some media file formats might not be supported.
Type |
File format |
|
|
|
|
Audio |
• |
AAC |
|
• |
AMR |
|
• |
FLAC |
|
• |
MP3 |
|
• |
M4A |
|
• |
OGG |
|
|
|
11
User Guide |
Quick Help |
Type |
File format |
|
|
|
|
|
• |
WMA |
|
• |
WAV |
|
|
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Video |
• |
3GP |
|
• |
3GP2 |
|
• |
AVI |
|
• |
ASF |
|
• |
MP4 |
|
• |
MOV |
|
• |
WMV |
|
|
|
For information about codecs and recommended video and audio file formats for your device, visit www.blackberry.com/docs/ smartphones and click Multimedia > Media Types Supported on BlackBerry Smartphones.
Transfer a file from your computer to your device using your device as a USB memory drive
You must use the BlackBerry® Desktop Software to manage and preserve the information or the encryption that is associated with your media files when you transfer files between your BlackBerry device and your computer.
1.Connect your device to your computer using a USB cable.
2.Do one of the following:
•If you want to transfer most types of files, in the dialog box that appears on your device, select the USB option.
•If you want to transfer media files that are protected with DRM, in the dialog box that appears on your device, select the media transfer option.
3.If necessary, type a password. Your device appears as a drive on your computer.
4.Drag a file from a location on your computer to a folder on your device.
To view the transferred file on your device, disconnect your device from your computer and find the file.
Related topics
Transfer your media files from your computer to your device using BlackBerry Desktop Software, 27
Open, close, or switch between tabs
Do one of the following:
•To open a new tab, in the browser, press the key > Tabs. Click the New Tab icon.
•To open a new tab for a link on a web page, highlight the link. Press the key > Open Link in New Tab.
•To switch between tabs, in the browser, press the key > Tabs. Click a tab.
•To close a tab, in the browser, press the key > Tabs. Highlight a tab. Click the
icon.
12
User Guide |
Quick Help |
Reconcile email over the wireless network
You can set the Wireless Reconcile option for each email address that is associated with your BlackBerry® device.
1.On the Home screen, click the Messages icon.
2.Press the key > Options > Email Reconciliation.
3.If the Message Services field appears, set this field to the appropriate email account.
4.Select the Wireless Reconcile check box.
5.Press the key > Save.
If your device is associated with a Microsoft® Outlook® email account, you must use the synchronization tool of the BlackBerry® Desktop Software to reconcile email in personal folders. For more information, see the Help in the BlackBerry Desktop Software.
Find out about apps and indicators, and what the keys do on your BlackBerry® smartphone.
Important keys
Front keys
Key |
Name |
Actions |
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Trackpad |
• |
Slide your finger to move around the screen. |
|
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• Press (click) to select an item. |
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• Press and hold to open a pop-up menu. |
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Menu |
• |
Open a menu. |
|
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• Select a highlighted menu item. |
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• Press and hold to switch applications quickly. |
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Escape |
• |
Return to the previous screen. |
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• |
Close the menu. |
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Send |
• |
Make a call. |
|
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• |
Answer a call. |
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End/Power |
• |
End a call. |
|
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• Return to the Home screen. |
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• Press and hold to turn on or turn off your BlackBerry® device. |
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Top keys
13
User Guide |
Quick Help |
Key |
Name |
Actions |
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Side keys |
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Key |
Name |
Actions |
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Convenience key |
• Take a picture. |
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• Mute your music when the flip is closed. |
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• You can also customize this key. |
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Keyboard |
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Key |
Name |
Actions |
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Shift |
Capitalize letters. |
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Alt |
Type the alternate character on a key. |
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Symbol |
Open the symbol list. |
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Backspace/Delete |
Delete the previous character or a selected item. |
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Enter |
Select an item. |
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Speakerphone |
Turn on or turn off the speakerphone during a call. |
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Select commands using pop-up menus
Pop-up menus are available in most applications, and appear in the center of the screen. You can use the pop-up menu when you are viewing a message, for example, to file, forward, or reply to the message.
•To open a pop-up menu, click and hold an item on the screen.
•To select a command, click the icon.
•To see additional commands, click the Full Menu icon.
Tips: Doing things quickly
For full instructions, click the links under Related information at the bottom.
Use the Quick Access area to access popular options |
Highlight and click an area at the top of the Home screen to |
|
access options such as changing your ring tone, setting the |
|
alarm, viewing notifications, and turning on or off network |
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connections. |
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14
User Guide |
Quick Help |
See all the apps and folders on the Home screen, or minimize |
On the navigation bar, click All. |
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your view and view the wallpaper |
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Switch to another app |
Press and hold the |
key. Click an app. |
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Note: The other app might still be running in the background. |
||
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Open an app with a convenience key |
Press a convenience key on the side of your device. |
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Note: You can customize which app a convenience key opens. |
||
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||
Use pop-up menus |
Pop-up menus provide common available actions, and appear |
||
|
in the center of the screen. For example, you can use the pop- |
||
|
up menu in a message to file, forward, or reply to the message. |
||
|
To open a pop-up menu, press and hold the trackpad. To select |
||
|
a command, click the trackpad. |
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|
|
||
Switch to the Favorites, Media, Downloads, and Frequent |
On the Home screen, highlight All on the navigation bar and |
||
views |
slide your finger on the trackpad right or left. |
||
|
|
||
Add an app to the Favorites view |
Highlight an app on the Home screen or in a folder. Press the |
||
|
key > Mark as Favorite. |
|
|
|
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|
|
Change options for the Home screen such as the wallpaper |
On the Home screen, press the |
key > Options. |
|
|
|
|
|
Related topics
Keep an application running in the background and switch to another application, 212
Assign an application to a Convenience key, 195
Change what happens when you type on the Home screen, 26
Applications
Get started with some of these great applications.
Messages
Send emails, PIN messages, and more.
Text Messages
Send text messages.
Browser
Browse websites.
Media
See saved pictures, play songs, and more.
Camera (if supported)
15
User Guide |
Quick Help |
Take pictures.
Instant Messaging
Chat with friends or colleagues.
Options
Set your device options. You can find more options in each application menu.
Manage Connections
Set up wireless connections, such as a Bluetooth® connection.
|
Help |
|
|
Find the user guide here or click Help in a menu. |
|
|
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|
|
To show or hide an icon, highlight the icon using the trackpad. Press the |
key > Show All or Hide. |
Status indicators |
|
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Home screen |
|
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new notification |
alarm set |
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|
unopened message count |
BlackBerry® Messenger |
|
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|
|
calendar reminder count |
social feeds |
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|
missed call count |
sending or receiving data |
|
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Wi-Fi® turned on |
roaming |
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Messages |
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unopened |
opened |
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text message |
sent message |
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attachment |
message is sending |
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|
high priority |
message not sent |
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draft |
meeting invite |
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Phone |
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|
|
missed call |
received call |
|
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|
|
placed call |
voice mail message |
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16
User Guide |
Quick Help |
Tips: Managing indicators
Indicators tell you that there is something new or updated, such as a new message, voice message, or feed, or they inform you of the status of something, such as the battery or network connection. Indicators often appear on app icons, new content within apps, and at the top of the Home screen.
Remove the new item indicator |
Open each item that has this indicator. For example, to remove |
|
|
it from the Messages icon, click the icon. |
|
|
|
|
Remove the unopened message indicator |
In the Messages app, do one or more of the following: |
|
|
• Open all of your messages by clicking on them. If you |
|
|
cannot find all of your unopened messages in your inbox, |
|
|
look in your messages folders. |
|
|
• Mark a message as opened. Highlight a message. Press the |
|
|
key > Mark Opened. |
|
|
• Mark all messages that are prior to a date as opened. |
|
|
Highlight a date field. Press the |
key > Mark Prior |
|
Opened. |
|
|
|
|
Identify an indicator |
• You might be able to identify an indicator by seeing the |
icon of the application that the indicator refers to. To see a complete list of applications on your device and their icons, on the Home screen or in a folder, click the Options icon. Click Device > Application Management.
• For a complete list of BlackBerry® indicators, visit www.blackberry.com/docs/smartphones. Click your device model, and then click the Icons and Indicators guide.
Feature availability
The following items affect the availability of features on your BlackBerry® device. The features discussed are meant as examples, and are not inclusive of every feature that might or might not be available on your device.
Device model |
Features such as GPS, the camera and video camera, and |
|
network connection options are dependent on your device |
|
model. To find feature specifications for your device model, |
|
visit www.blackberry.com/go/devices. |
|
|
17
User Guide |
Quick Help |
|
Wireless service plan |
You must purchase or change your wireless service plan |
|
|
through your wireless service provider. |
|
|
A wireless service plan with phone or voice is required for you |
|
|
to use the phone application and to send and receive text |
|
|
messages. |
|
|
A wireless service plan with data is required for you to use the |
|
|
browser service and instant messaging applications, and to |
|
|
send and receive email messages and PIN messages. |
|
|
For more information about your plan, contact your wireless |
|
|
service provider. |
|
|
|
|
BlackBerry Internet Service and BlackBerry Enterprise Server |
Once you have a data plan, you must set up your email address |
|
|
or third-party instant messaging account in order to send and |
|
|
receive email messages, use third-party instant messaging |
|
|
applications, and use some browser options. |
|
|
If you are an individual user, when you set up your email |
|
|
address or instant messaging account, you are associating it |
|
|
with the BlackBerry® Internet Service. |
|
|
If you are a corporate user, your administrator sets up your |
|
|
email account by associating it with a BlackBerry® Enterprise |
|
|
Server. Your administrator might set options that determine |
|
|
the features and settings that are available on your device. To |
|
|
view the IT policies that have been set by your administrator, |
|
|
on the Home screen or in a folder, click the Options icon. Click |
|
|
Security > Security Status Information > View IT Policy. |
|
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|
|
Wireless service provider |
Features such as text messaging, location-based services, and |
|
|
some phone features are dependent on your wireless service |
|
|
provider's offerings. For more information, contact your |
|
|
wireless service provider. |
|
|
|
|
Wireless network |
The wireless network that your device is connected to might |
|
|
affect the availability of some features. Depending on your |
|
|
wireless service provider and available roaming options, |
|
|
different wireless networks are available. Some wireless |
|
|
networks do not support features such as call blocking, call |
|
|
forwarding, or cell broadcasting. For more information, |
|
|
contact your wireless service provider. |
|
|
|
Related topics |
|
18
User Guide |
Quick Help |
BlackBerry Device Software, 216
Find more information, 30
Check what wireless networks your device connects to, 220
Save time and maximize your efficiency with these quick tips.
Tips: Finding apps
Look in a folder on your Home screen |
Some apps are located in folders on your Home screen. Click |
||
a folder to see what apps are inside. |
|||
|
|||
|
|
|
|
Make all hidden apps visible on the Home screen |
On the Home screen, press the |
key > Show All. To unhide |
|
|
the app, highlight it and then click Hide to clear the check mark. |
||
|
If Show All does not appear in the menu, there are no apps |
||
|
hidden from view. |
|
|
|
|
||
Search for an app |
On the Home screen, start typing the application name. |
||
|
|
||
Verify that the app is installed |
On the Home screen or in a folder, click the Options icon. Click |
||
|
Device > Application Management. If the app is listed, it is |
||
|
installed on your BlackBerry® device. |
||
|
|
|
Tips: Doing things quickly
For full instructions, click the links under Related information at the bottom. |
|
|
|
|
|
Use the Quick Access area to access popular options |
Highlight and click an area at the top of the Home screen to |
|
|
access options such as changing your ring tone, setting the |
|
|
alarm, viewing notifications, and turning on or off network |
|
|
connections. |
|
|
|
|
See all the apps and folders on the Home screen, or minimize |
On the navigation bar, click All. |
|
your view and view the wallpaper |
|
|
|
|
|
Switch to another app |
Press and hold the |
key. Click an app. |
|
Note: The other app might still be running in the background. |
|
|
|
|
Open an app with a convenience key |
Press a convenience key on the side of your device. |
|
|
Note: You can customize which app a convenience key opens. |
|
|
|
|
19
User Guide |
Quick Help |
Use pop-up menus |
Pop-up menus provide common available actions, and appear |
|
|
in the center of the screen. For example, you can use the pop- |
|
|
up menu in a message to file, forward, or reply to the message. |
|
|
To open a pop-up menu, press and hold the trackpad. To select |
|
|
a command, click the trackpad. |
|
|
|
|
Switch to the Favorites, Media, Downloads, and Frequent |
On the Home screen, highlight All on the navigation bar and |
|
views |
slide your finger on the trackpad right or left. |
|
|
|
|
Add an app to the Favorites view |
Highlight an app on the Home screen or in a folder. Press the |
|
|
key > Mark as Favorite. |
|
|
|
|
Change options for the Home screen such as the wallpaper |
On the Home screen, press the |
key > Options. |
|
|
|
Related topics
Keep an application running in the background and switch to another application, 212
Assign an application to a Convenience key, 195
Change what happens when you type on the Home screen, 26
Tips: Managing indicators
Indicators tell you that there is something new or updated, such as a new message, voice message, or feed, or they inform you of the status of something, such as the battery or network connection. Indicators often appear on app icons, new content within apps, and at the top of the Home screen.
Remove the new item indicator |
Open each item that has this indicator. For example, to remove |
|
|
it from the Messages icon, click the icon. |
|
|
|
|
Remove the unopened message indicator |
In the Messages app, do one or more of the following: |
|
|
• Open all of your messages by clicking on them. If you |
|
|
cannot find all of your unopened messages in your inbox, |
|
|
look in your messages folders. |
|
|
• Mark a message as opened. Highlight a message. Press the |
|
|
key > Mark Opened. |
|
|
• Mark all messages that are prior to a date as opened. |
|
|
Highlight a date field. Press the |
key > Mark Prior |
|
Opened. |
|
|
|
|
Identify an indicator |
• You might be able to identify an indicator by seeing the |
|
|
icon of the application that the indicator refers to. To see |
|
|
a complete list of applications on your device and their |
|
|
icons, on the Home screen or in a folder, click the Options |
|
|
icon. Click Device > Application Management. |
|
|
|
|
20
User Guide |
Quick Help |
• For a complete list of BlackBerry® indicators, visit
|
|
www.blackberry.com/docs/smartphones. Click your |
||
|
|
device model, and then click the Icons and Indicators |
||
|
|
guide. |
|
|
Tips: Extending battery life |
|
|
|
|
|
For full instructions, click the links under Related information at the bottom. |
|
|
|
|
|
|
||
|
Set your BlackBerry® device to turn on and turn off |
On the Home screen or in a folder, click the Options icon. Click |
||
|
automatically. |
Device > Auto On/Off. |
|
|
|
You can set your device to turn off while you aren't using it for |
|
|
|
|
an extended period, like when you sleep. Data you receive |
|
|
|
|
when the device is turned off automatically updates when the |
|
|
|
|
device turns on. |
|
|
|
|
|
|
||
|
Set backlighting to remain on for a shorter period of time, and |
On the Home screen or in a folder, click the Options icon. Click |
||
|
lower its brightness |
Display > Screen Display. |
|
|
|
|
|
||
|
Turn off network connections you aren't using |
On the Home screen, click the connections area at the top of |
||
|
|
the screen, or click the Manage Connections icon. Click a |
||
|
|
network connection to clear the check box. |
|
|
|
|
|
|
|
|
Close apps when you are finished with them. |
In an app, press the |
key > Close. |
|
|
When you switch from one app to another, some apps, such |
|
|
|
|
as the Browser app or the Music app, run in the background, |
|
|
|
|
which uses battery power. |
|
|
|
|
|
|
||
|
Switch your vibrating notifications to sound notifications or |
On the Home screen, click the Sound and Alert Profiles icon. |
||
|
LED notifications, lower the volume of your sound |
Click Change Sounds and Alerts. |
|
|
|
notifications, or select a shorter ring tone |
|
|
|
|
|
|
|
|
|
Delete the original text from a reply message |
When you are replying to a message, press the |
key > |
|
|
|
Delete Original Text. |
|
|
|
|
|
||
|
If your device has a camera flash, turn off the flash |
On the Home screen, click the Camera icon. Click the flash icon |
||
|
|
at the bottom of the screen until the flash off indicator |
||
|
|
appears. |
|
|
|
|
|
||
|
Keep your battery connections clean. |
Every few months, use a cotton swab or dry cloth to clean the |
||
|
Keeping the battery clean extends the life of your battery. |
metal contacts on the battery and the device. |
|
|
|
|
|
|
|
|
|
|
|
|
Related topics
21
User Guide |
Quick Help |
Set your device to turn on and turn off automatically, 240
Set options for backlighting, 199
Turn on or turn off a network connection, 221
Change your ring tone, notifiers, or reminders, 9
Delete the original text from a reply message, 62
Tips: Freeing and conserving storage space
Try to maintain at least 400 KB of available application storage on your BlackBerry® device. If you find that your device processes are unusually slow, try freeing storage space by deleting files that you don't need. Changing options for email messages, calendar entries, and media files might help you conserve storage space.
For full instructions, click the links under Related information at the bottom. |
|
|
|
|
|
|
|||
Check how much free storage space you have |
On the Home screen or in a folder, click the Options icon. Click |
|||
|
Device > Storage. |
|
|
|
|
|
|||
Delete unneeded files |
On the Home screen or in a folder, click the Files icon. Find and |
|||
|
highlight a file. Press the |
key > Delete. |
|
|
|
|
|
||
Delete browsing history and clear the cache |
On the Home screen, click the Browser icon. Press the |
|
||
|
key > Options. Go to the Clear Browsing Data section. |
|
||
|
|
|||
Reduce the amount of time that your device stores email |
On the Home screen, click the Messages icon or Calendar icon. |
|||
messages and calendar entries |
Press the |
key > Options. |
|
|
|
|
|
||
Stop storing sent messages on your device |
On the Home screen, click the Messages icon. Press the |
|
||
|
key > Options > Email Preferences. |
|
||
|
|
|
||
Receive only the first section of long email messages, and |
On the Home screen, click the Messages icon. Press the |
|
||
choose whether to download more |
key > Options > Message Display and Actions. |
|
||
|
|
|||
Store files on a media card instead of the device |
Your BlackBerry device supports media card sizes up to 32 GB. |
|||
|
Only microSD media cards are supported. |
|
||
|
|
|
||
Reduce the size of pictures you take |
On the Home screen, click the Camera icon. Press the |
key |
||
|
> Options. |
|
|
|
|
|
|
|
|
Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any software. Maintaining an up-to-date backup file on your computer might allow you to recover device data if your device is lost, stolen, or corrupted by an unforeseen issue.
Related topics
View the amount of available storage space on your device, 242 Move, rename, or delete a file, 114
Delete browsing information, 154
Set how long your device stores messages, 70
Change how long your device stores calendar entries, 167
22
User Guide |
Quick Help |
Stop storing messages sent from your computer on your device, 71
Stop storing messages sent from your device on your computer, 71
Receive only the first section of long email messages, 69
Change the size of pictures that you take, 127
The application memory on my device is low, 245
Tips: Keeping your information safe
You can take some simple steps to help prevent the information on your BlackBerry® device from being compromised, such as avoiding leaving your device unattended.
Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any software. Maintaining an up-to-date backup file on your computer might allow you to recover device data if your device is lost, stolen, or corrupted by an unforeseen issue.
For full instructions, click the links under Related information at the bottom.
|
Set a password |
On the Home screen or in a folder, click the Options icon. Click |
|
|
Security > Password. |
|
|
|
|
Encrypt contacts and files |
On the Home screen or in a folder, click the Options icon. Click |
|
|
Security > Encryption. |
|
|
|
|
Back up your device data |
Use the backup tool in the BlackBerry® Desktop Software to |
|
|
back up your device data. To download the BlackBerry Desktop |
|
|
Software, from your computer, visit www.blackberry.com/ |
|
|
desktop and select the appropriate option for your computer. |
|
|
|
Related topics |
|
|
Set a device password, 250 |
|
|
Turn on encryption, 135 |
|
Tips: Updating your software
Updated BlackBerry® Device Software and BlackBerry® Desktop Software are released periodically, and you might be able to update the software from either your computer or your smartphone. Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any software. Maintaining an up-to-date backup file on your computer might allow you to recover device data if your device is lost, stolen, or corrupted by an unforeseen issue.
For full instructions, click the links under Related information at the bottom.
Check to see if there is updated BlackBerry Device Software |
Depending on your device model, this feature might not be |
that you can download over the network |
supported. On the Home screen or in a folder, click the Options |
|
icon. Click Device > Software Updates. |
|
|
23
User Guide |
Quick Help |
|
Update your BlackBerry Device Software from your computer |
Connect your device to your computer and on your computer, |
|
|
visit: www.blackberry.com/software. Click on BlackBerry |
|
|
Device Software and follow the links to update your software. |
|
|
|
|
Set your BlackBerry Desktop Software to check for updates |
For instructions, see the Help in BlackBerry Desktop Software. |
|
automatically |
|
|
|
|
|
Update your BlackBerry Desktop Software |
Visit www.blackberry.com/desktopsoftware. |
|
|
|
Related topics |
|
|
BlackBerry Device Software, 216 |
|
Visit the Setup application
The Setup application helps you learn about navigation and typing, change options to personalize your BlackBerry® device, and set up network connections, such as Bluetooth® connections. You can also set up email addresses and social networking accounts. The Setup application should appear automatically the first time that you turn on your device.
1.If the Setup application does not appear automatically, on the Home screen or in a folder, click the Setup icon.
2.Click a section to change options or to complete a short series of prompts that help you set the options.
Make your BlackBerry® smartphone your own by getting apps, transferring your files, and personalizing your settings.
Your Home screen
Switch themes
1.On the Home screen or in a folder, click the Options icon.
2.Click Display > Screen Display.
3.In the Theme section, click a theme.
4.Click Activate.
To delete a theme, click the theme. Click Delete.
Related topics
My display changed, 203
Use a picture as your device wallpaper
1.On the Home screen, click the Media icon > Pictures icon.
2.Browse to a picture.
3.Press the key > Set As Wallpaper.
Related topics
24
User Guide |
Quick Help |
My display changed, 203
Move an application icon
1.On the Home screen or in an application folder, highlight an application icon.
2.Press the Menu key.
3.Perform one of the following actions:
•To move the application icon to a different location on the Home screen, click Move. On the trackpad, slide your finger to the new location. Click the trackpad.
•To move the application icon into an application folder, click Move to folder. Click an application folder.
•To move the application icon out of an application folder, click Move to folder. Click Home or an application folder.
Add, change, or delete a folder on the Home screen
On the Home screen, do one of the following:
•To add a folder, press the key > Add Folder. Type a name for the folder. To change the folder icon style, click the folder icon. Click a folder icon style. Click Add.
•To change a folder, highlight a folder. Press the key > Edit Folder. Change the folder name or folder icon style. Click Save.
•To delete a folder, highlight a folder. Press the key > Delete.
Find or hide an application icon
Depending on your theme, you might not be able to hide some application icons.
On the Home screen or in a folder, do any of the following:
•To see all your application icons, press the key > All.
•To hide an application icon, highlight the icon. Press the key > Hide.
•To show all hidden application icons, press the key > Show All.
•To stop hiding an application icon, highlight the icon. Press the key > Hide. A check mark should not appear beside the Hide field.
Related topics
My display changed, 203
Add a shortcut to your Home screen or Favorites view
You can add a shortcut to give yourself quick access to items such as frequently used websites, contacts, or apps. Browse to a website, or highlight the item you want to create a shortcut for.
•To add a shortcut on the Home screen, press the key > Add to Home Screen.
•To add a shortcut to your Favorites view, press the key > Mark as Favorite.
Set the number of icons that appear on the Home screen
1. On the Home screen or in a folder, click the Options icon.
25
User Guide |
Quick Help |
2.Click Accessibility.
3.Change the Grid Layout field.
4.Press the key > Save.
Change what happens when you type on the Home screen
Depending on your typing input language, you might not be able to use shortcut keys to open applications.
1.On the Home screen, press the key > Options.
•To search your BlackBerry® device or the Internet when you type on the Home screen, change the Launch by Typing field to Universal Search.
•To open applications when you press shortcut keys, change the Launch by Typing field to Application Shortcuts.
2.Press the key > Save.
Add a message that appears when your device is locked
When the flip is open and your BlackBerry® device is locked, this text appears on the screen.
1.On the Home screen or in a folder, click the Options icon.
2.Click Display > Message on Lock Screen.
3.Type the text that you want to appear on the screen when your device is locked.
4.Press the key > Save.
Get apps, music, ring tones, pictures, and videos
About adding applications
Depending on your wireless service provider and region, you might have the option to add or update applications using the BlackBerry App World™ storefront, the BlackBerry® Desktop Software, or the Application Center. You might also be able to download applications from a web page (try visiting mobile.blackberry.com from your BlackBerry device), or from an application offered by your wireless service provider.
Additional terms and conditions might apply to software and services made available through the BlackBerry App World™ storefront, the BlackBerry Desktop Software, or the Application Center. Data charges might apply when you add or use an application over the wireless network. For more information, contact your wireless service provider.
BlackBerry App World
If you have BlackBerry App World on your device, you can search for and download games, social networking applications, personal productivity applications, and much more. Using an existing PayPal® account, you can buy and download items over the wireless network to your device.
To download BlackBerry App World, visit www.blackberryappworld.com.
For more information about managing applications using BlackBerry App World, click the BlackBerry App World icon. Press the key > Help.
BlackBerry Desktop Software
26
User Guide |
Quick Help |
If you have the BlackBerry Desktop Software installed on your computer, you can connect your device to your computer to add, update, remove, or restore applications. You can also add applications to your device that you have downloaded to your computer, without having to use the wireless network.
To download the BlackBerry Desktop Software, visit www.blackberry.com/desktop.
For more information about managing applications using the BlackBerry Desktop Software, see the Help in the BlackBerry Desktop Software.
Application Center
If you have the Application Center on your device, you can add, update, or return to the previous version of a select number of applications that are hosted by your wireless service provider. Depending on your wireless service provider, this feature might not be available.
For more information about managing applications using the Application Center, click the Application Center icon. Press the key > Help.
Transfer a file from your computer to your device using your device as a USB memory drive
You must use the BlackBerry® Desktop Software to manage and preserve the information or the encryption that is associated with your media files when you transfer files between your BlackBerry device and your computer.
1.Connect your device to your computer using a USB cable.
2.Do one of the following:
•If you want to transfer most types of files, in the dialog box that appears on your device, select the USB option.
•If you want to transfer media files that are protected with DRM, in the dialog box that appears on your device, select the media transfer option.
3.If necessary, type a password. Your device appears as a drive on your computer.
4.Drag a file from a location on your computer to a folder on your device.
To view the transferred file on your device, disconnect your device from your computer and find the file.
Related topics
Transfer your media files from your computer to your device using BlackBerry Desktop Software, 27
Transfer your media files from your computer to your device using BlackBerry Desktop Software
With the BlackBerry® Desktop Software, you can synchronize media files, including iTunes playlists and Windows Media® Player playlists, to your BlackBerry device. To download the BlackBerry Desktop Software, from your computer, visit www.blackberry.com/desktop and select the appropriate option for your computer.
1.Connect your device to your computer.
2.On your device, in the dialog box that appears, select any of the file transfer options.
3.On your computer, open the BlackBerry Desktop Software.
4.Click the media transfer option that best suits what you want to do.
For more information about synchronizing media files, see the Help in the BlackBerry Desktop Software.
27
User Guide |
Quick Help |
Related topics
Transfer a file from your computer to your device using your device as a USB memory drive, 12
Calls and sound profiles
Change the default volume for calls
You can increase or decrease the default volume for calls. The higher you set the volume percentage, the louder the volume is.
1.From the Home screen, press the key.
2.Press the key > Options > In-call Settings.
3.Change the Default Call Volume field.
4.Press the key > Save.
Change your ring tone, notifiers, or reminders
In addition to changing the tone, you can also change options for volume, LED, vibration, and notification during calls.
1.On the Home screen, click the Sound and Alert Profiles icon.
2.Click Change Sounds and Alerts > Sounds for Selected Profile.
•To change your ring tone, click Phone.
•To change notifiers or reminders, click to expand a section. Click an option.
3.In the Ring Tone, Notifier Tone, or Reminder Tone field, do one of the following:
•Click a tone.
•To use a song that is on your BlackBerry® device or on a media card, click All Music. Find and click a song.
•To use a voice note that you recorded, click All Voice Notes. Find and click a voice note.
•To use a preloaded alert, click All Alerts. Find and click an alert.
4.Press the key > Save.
Related topics
I cannot change the number of times that my device rings, 55
Add a contact alert
You can create contact alerts that allow you to customize ring tones and alerts for calls and messages from specific contacts or groups of contacts. When you receive a call or message from the contact, your BlackBerry® device uses the assigned ring tone or alert, even if you select the Silent profile or Vibrate Only profile. If you do not want to be notified with the assigned ring tone or alert, you can select the All Alerts Off profile.
1.On the Home screen, click the Sound and Alert Profiles icon.
2.Click Change Sounds and Alerts > Sounds for Contacts > Add Contact Alert.
3.In the Name field, type the name of the contact alert.
4.In the Contacts field, type the name of the contact.
5.Click a contact.
6.Change the ring tone and alert information for calls and messages.
7.Press the key > Save.
28
User Guide |
Quick Help |
To delete a contact alert, highlight the contact alert that you want to delete. Press the key > Delete.
Set up speed dial for a contact
1.From the Home screen, press the Send key.
2.Press the key > View > Speed Dial List.
3.In the Speed Dial Numbers list, click an unassigned key.
4.Click a contact.
5.If necessary, click a phone number for the contact.
To make a call using speed dial, from the Phone application, the Home screen, a message, or a message list, press and hold the key that you assigned to the contact.
Add a contact picture for caller ID
1.On the Home screen, click the Contacts icon.
2.Highlight a contact.
3.Press the key > Edit.
4.Press the key > Add Picture.
5.Find, highlight, and click a picture.
6.If necessary, move the crop box to the portion of the picture that you want to use.
7.Press the key > Crop & Save.
8.Press the key > Save.
Related topics
My contact pictures keep changing, 177
Typing and trackpad
Set the cursor speed
1.On the Home screen or in a folder, click the Options icon.
2.Click Typing and Input > Keyboard.
3.Change the Key Rate field.
4.Press the key > Save.
Set the trackpad sensitivity
You can set how the trackpad responds to your touch. A high sensitivity level requires less pressure than a lower sensitivity level.
1.On the Home screen or in a folder, click the Options icon.
2.Click Typing and Input > Trackpad Sensitivity.
3.Change the Horizontal Sensitivity field and Vertical Sensitivity field.
29
User Guide |
Quick Help |
4. Press the key > Save.
Change your typing style
You can change how your BlackBerry® device recognizes what you type by selecting a typing style.
1.On the Home screen or in a folder, click the Options icon.
2.Click Typing and Input > Typing.
3.For a keyboard, do one of the following:
•To turn off all typing assistance, change the Style field to Direct.
•To set your device to suggest word predictions as you type, change the Style field to Predictive.
4.Press the key > Save.
Find more information
•Help on your device: Find step-by-step instructions in the user guide for your BlackBerry® device. Click Help on the Home screen or in an application menu.
•www.discoverblackberry.com: Find software, applications, and accessories for your device.
•Your wireless service provider web site: Find information about your wireless network or wireless service plan.
•www.blackberry.com/go/declarationofconformity: View the Declaration of Conformity made under Directive 1999/5/EC (HG nr.88/2003).
30
User Guide |
Shortcuts |
Shortcuts
Depending on the typing input language that you are using, some shortcuts might not be available.
Depending on the typing input language that you are using, some shortcuts might not be available.
Change your ring tone |
From the Home screen, press the |
key. Press the |
key > Phone |
|
Ring Tones. |
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Check your voice mail |
Press and hold 1. |
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||
Send an incoming call to voice mail when the flip |
Press and hold the Volume Down key on the right side of your BlackBerry® |
||
is closed |
device. |
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||
Set up speed dial for a contact |
From the Home screen or in the phone application, press and hold the key |
||
|
that you would like to assign speed dial to. |
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Add an extension to a phone number |
Press the Alt key and X. Type the extension number. |
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Type a letter in a phone number field |
Press the Alt key and the letter key. |
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Insert a plus sign (+) when typing a phone number |
Press O |
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Turn on or turn off the speakerphone during a call |
Press the key on the keyboard. |
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Stop listening to a call with a wireless headset |
Press the key on the keyboard. |
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Change the active phone number |
From the Home screen, press the |
key. Click your phone number at |
|
|
the top of the screen. Click a phone number. |
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|
|
|
|
Depending on the typing input language that you are using, some shortcuts might not be available.
In a message
Reply to a message |
Press R |
Reply to all in an email or a PIN message |
Press L |
|
|
Forward a message |
Press F |
|
|
File an email message |
Press I |
|
|
View or hide the email address of a contact |
Highlight the contact in the To or From field. Press Q. |
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31
User Guide |
Shortcuts |
Move to the last cursor position after you close and reopen a |
Press G |
|
received email or PIN message |
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Move to the next message |
Press N |
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Move to the previous message |
Press P |
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In your message inbox |
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Open a message |
Press the |
key. |
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Compose a message from a message inbox |
Press C |
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Mark a message as opened or unopened |
Press the Alt key and U. |
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Add a flag to a message |
Press W |
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View all flagged messages |
Press the Alt key and F. |
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View received messages and received call logs |
Press the Alt key and I. |
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View sent messages |
Press the Alt key and O. |
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View voice mail messages |
Press the Alt key and V. |
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View text messages |
Press the Alt key and S. |
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View call logs |
Press the Alt key and P. |
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View all your messages |
Press the |
key. |
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Move around your message inbox |
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Move up a screen |
Press the Shift key and the Space key. |
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Move down a screen |
Press the Space key. |
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Move to the top of a message inbox |
Press T |
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Move to the bottom of a message inbox |
Press B |
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Move to the next unopened item |
Press U |
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Move to the next related message |
Press J |
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Move to the previous related message |
Press K |
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|
Depending on the typing input language that you are using, some shortcuts might not be available.
Search for text in a file or an attachment Press F
32
User Guide |
Shortcuts |
Move to the last cursor position after closing and reopening a |
Press G |
file or an attachment |
|
|
|
In a spreadsheet |
|
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|
Move to a specific cell |
Press G |
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|
View the content of a cell |
Press the Space key |
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|
Switch worksheets |
Press V. Highlight a worksheet. Press the Enter key. |
|
|
View or hide columns or rows |
Press H |
|
|
In a presentation |
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Switch presentation views |
Press M |
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|
Move to the next slide when viewing a presentation in slide |
Press N |
view |
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|
Move to the previous slide when viewing a presentation in |
Press P |
slide view |
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|
Move to the last cursor position after closing and reopening a |
Press G |
presentation that you were viewing in text view or in text and |
|
slide view |
|
|
|
Depending on the typing input language that you are using, some shortcuts might not be available.
Insert a period |
Press the Space key twice. The next letter is capitalized. |
Insert an at sign (@) or a period (.) in an email address field |
Press the Space key. |
|
|
Capitalize a letter |
Press and hold the letter key until the capitalized letter |
|
appears. |
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|
Turn on CAP lock |
Press the Alt key and the Right Shift key. To turn off CAP lock, |
|
press the Left Shift key or Right Shift key. |
|
|
Type a symbol |
Press the Symbol key. Type the letter that appears below the |
|
symbol. |
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|
Type the alternate character on a key |
Press the Alt key and the character key. |
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|
33
User Guide |
Shortcuts |
Type an accented or special character |
Press and hold the letter key and, on the trackpad, slide your |
|
finger left or right. For example, to type ü, press and hold U |
|
and slide your finger left until ü appears. Release the letter |
|
key when the accented or special character appears. |
|
|
Type a number in a text field |
Press and hold the Alt key and press the number key. |
|
|
Type a number in a number field |
Press a number key. You do not need to press the Alt key. |
|
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Turn on NUM lock |
Press the Alt key and the Left Shift key. To turn off NUM lock, |
|
press the Left Shift key or Right Shift key. |
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|
Highlight a line of text |
Press the Left Shift key or Right Shift key and, on the |
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trackpad, slide your finger up or down. |
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Highlight text character by character |
Press the Left Shift key or Right Shift key and, on the |
|
trackpad, slide your finger left or right. |
|
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Cut highlighted text |
Press the Left Shift key or Right Shift key and the Backspace/ |
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Delete key. |
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Copy highlighted text |
Press the Alt key and click the trackpad. |
|
|
Paste text |
Press the Left Shift key or Right Shift key and click the |
|
trackpad. |
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Depending on the typing input language that you are using, some shortcuts might not be available.
Audio and video files
Pause an audio or video file |
Press the |
key on the top of your BlackBerry® device. |
|
||
|
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|
Resume playing an audio or video file |
Press the |
key. |
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||
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Play the next song |
Press and hold the Volume Up key on the right side of your |
|
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device. |
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Play the previous song |
Press and hold the Volume Down key on the right side of your |
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device. |
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Turn on the audio boost feature if you are using a headset |
When you are playing an audio or video file, press the Volume |
|
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Up key until you reach the highest volume setting, and then |
|
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press the Volume Up key again four times quickly. |
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Pictures
34
User Guide |
Shortcuts |
Zoom in |
Press I |
Zoom out |
Press O |
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|
Pan up |
Press 2 |
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Pan down |
Press 8 |
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Pan right |
Press 6 |
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Pan left |
Press 4 |
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Rotate |
Press L |
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Camera and video camera |
|
|
|
Zoom in before you take a picture or record a video |
Press the Volume Up key. |
|
|
Zoom out before you take a picture or record a video |
Press the Volume Down key. |
|
|
Take a picture |
Press the Convenience key on the right side of your device. |
|
|
To use browser shortcuts, you might need to turn on shortcuts in the browser options. Depending on the typing input language that you are using, some shortcuts might not be available.
Insert a period (.) in the web address field |
Press the Space key. |
Insert a slash mark (/) in the web address field |
Press the Shift key and the Space key. |
|
|
Stop loading a web page |
Press the Escape key. |
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Close the browser |
Press and hold the Escape key. |
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On a web page |
|
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Quickly switch between tabs |
Press W |
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Zoom in to a web page |
Press I |
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Zoom out from a web page |
Press O |
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Go to the start page |
Press G |
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Return to the home page |
Press H |
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Open the bookmark list |
Press K |
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Add a bookmark |
Press A |
|
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35
User Guide |
Shortcuts |
View a list of web pages that you have visited |
Press Y |
recently |
|
|
|
Refresh a web page |
Press R |
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|
Find text on a web page |
Press F. To find the next instance of the text, press V. |
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Open the browser options |
Press S |
|
|
Move around a web page |
|
|
|
Move up a screen |
Press the Shift key and the Space key. |
|
|
Move down a screen |
Press the Space key. |
|
|
Move to the top of a web page |
Press T |
|
|
Move to the bottom of a web page |
Press B |
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|
Depending on the typing input language that you are using, some shortcuts might not be available.
For shortcuts to work in Day view, press the key > Options. Click Calendar Display and Actions. Clear the Enable Quick Entry check box.
Schedule an appointment |
Press C |
Change to Agenda view |
Press A |
|
|
Change to Day view |
Press D |
|
|
Change to Week view |
Press W |
|
|
Change to Month view |
Press M |
|
|
Move to the next week, month, or day in Agenda view |
Press the Space key. |
|
|
Move to the previous week, month, or day in Agenda view |
Press the Shift key and the Space key. |
|
|
Move to the current date |
Press T |
|
|
Move to a specific date |
Press G |
|
|
Depending on the typing input language that you are using, some shortcuts might not be available.
36
User Guide |
Shortcuts |
Search for an item on your BlackBerry® device |
Start typing on the Home screen. |
Search for a contact in a list of contacts |
Type part or all of a contact name, or type initials separated by a |
|
space. |
|
|
Search for text in a message |
Press S |
|
|
Search for text in a file or an attachment |
Press F |
|
|
Search for text on a web page |
Press F |
|
|
Search for text in a presentation |
Press F |
|
|
Note: You can change what happens when you type on the Home screen.
To search for text in a presentation, you must view the presentation in text view or in text and slide view.
Depending on the typing input language that you are using, some shortcuts might not be available.
Zoom in to a map |
Press I |
Zoom out from a map |
Press O |
|
|
Move to the next direction on a route |
Press N |
|
|
Move to the previous direction on a route |
Press P |
|
|
I cannot use a shortcut
Depending on the typing input language that you are using, some shortcuts might not be available. Try changing the typing input language.
Related topics
Change the language, 197
37
User Guide |
Phone |
Phone
Find your phone number
Do one of the following:
•To view your active phone number, from the Home screen, press the key. Your phone number appears at the top of the screen.
•If you have multiple phone numbers associated with your BlackBerry® device, to view a list of your phone numbers,
from the Home screen, press the key. Click the phone number at the top of the screen. If your wireless service plan supports text messaging, the first phone number in the list is the phone number that you use to send and receive text messages.
Related topics
About multiple phone numbers, 50
My phone number appears as Unknown in the Phone application, 55
Make a call
1.Do one of the following:
•If your BlackBerry® device is unlocked, press the key.
•If your device is locked and you do not want to unlock it, press the key > Place Call.
2.Type a phone number or contact name.
3.Press the key.
To end the call, press the key.
Related topics
Add a pause or a wait to a phone number, 170
Available voice commands, 57
Turn on dialing from the Lock screen, 51
I cannot make or receive calls, 54
Answer a call
Press the key.
To end a call, press the key.
Related topics
Change your ring tone, notifiers, or reminders, 9
38
User Guide |
Phone |
I cannot make or receive calls, 54
Answer a second call
Depending on your wireless service provider and wireless network, this feature might not be supported. During a call, press the key.
•To answer the incoming call and place the current call on hold, click Answer - Hold Current.
•To answer the incoming call and end the current call, click Answer - Drop Current.
To return to the first call, press the key > Swap or Flash.
Change your ring tone, notifiers, or reminders
In addition to changing the tone, you can also change options for volume, LED, vibration, and notification during calls.
1.On the Home screen, click the Sound and Alert Profiles icon.
2.Click Change Sounds and Alerts > Sounds for Selected Profile.
•To change your ring tone, click Phone.
•To change notifiers or reminders, click to expand a section. Click an option.
3.In the Ring Tone, Notifier Tone, or Reminder Tone field, do one of the following:
•Click a tone.
•To use a song that is on your BlackBerry® device or on a media card, click All Music. Find and click a song.
•To use a voice note that you recorded, click All Voice Notes. Find and click a voice note.
•To use a preloaded alert, click All Alerts. Find and click an alert.
4.Press the key > Save.
Related topics
I cannot change the number of times that my device rings, 55
Mute a call
During a call, on the screen, click Mute.
To turn off mute, on the screen, click Mute Off.
Place a call on hold
If your BlackBerry® device is connected to a CDMA network, you cannot place a call on hold.
During a call, press the key > Hold.
To resume a call, press the key > Resume.
39
User Guide |
Phone |
Turn on the speakerphone
CAUTION: Do not hold the BlackBerry® device near your ear while you use the speakerphone. Hearing damage can occur. For more information, see the Safety and Product Information booklet for your device.
During a call, press the key on the keyboard.
Related topics
Bluetooth technology, 232
Dial an extension
1.Press the X key.
2.Type the extension number.
Dial using numbers or letters
When you type a letter in a phone number, your BlackBerry® device dials the number that is associated with the letter on a conventional phone keypad.
•To type a number, press a number key.
•To type a letter, press and hold the Alt key. Press the letter key.
Switch applications during a call
During a call, press the key > Switch Application.
Note: If you switch to a different application and you want to end the call, press the key.
About using a headset
You can purchase an optional headset to use with your BlackBerry® device.
If you use a headset, you can use a headset button to answer or end a call, or to turn on or turn off mute during a call. Depending on your device model, you might be able to use a headset button to make a call using a voice command.
Depending on your headset, you might also be able to use a headset button to pause, resume, skip, or adjust the volume of audio or video files.
For more information about using the headset, see the documentation that came with your headset.
40
User Guide |
Phone |
About emergency calls and Emergency Callback Mode
If you are outside of a wireless coverage area and the SOS wireless coverage indicator appears at the top of the screen, you can call only emergency numbers. Your BlackBerry® device is designed to allow emergency calls even when your device is locked. Depending on your device model and the wireless network that your device is connected to, your device is also designed to allow emergency calls when the SIM card is not inserted. If the connection to the wireless network is turned off when you initiate an emergency call, your device is designed to connect to the wireless network automatically. You can make emergency calls by typing only official emergency access numbers (for example, 911 or 112).
Note: You should not rely on any wireless device for essential communications, including medical emergencies. Emergency numbers may vary by location and emergency calls may be blocked or impeded by network, environmental, or interference issues.
If your device is connected to a CDMA network, when you end an emergency call, your device enters Emergency Callback Mode. This mode allows the operator to call you back or find your approximate location. Depending on your wireless service provider, Emergency Callback Mode is active for 5 minutes or until you make a non-emergency call. In Emergency Callback Mode, you cannot send and receive messages or browse web pages.
If your device supports GPS and you make an emergency call, an emergency operator might be able to use GPS technology to find your approximate location.
Make an emergency call
Do one of the following:
•If your BlackBerry® device is unlocked, from the Home screen, press the key. Type the emergency number. Press the
key.
•If your device is locked, press the key > Emergency. Press the
key.
Adjust the volume
•To increase the volume, press the Volume Up key on the right side of your BlackBerry® device.
•To decrease the volume, press the Volume Down key on the right side of your device.
•To mute the volume, press the Convenience key on the right side of your device. To turn off mute, press the Convenience key again. If you are on a call and you do not want other people on the call to hear you, you can mute the call.
Related topics
41
User Guide |
Phone |
Mute a call, 39
Amplify the volume using the audio boost feature, 121
Improve sound quality for media files, 121
Change the default volume for calls
You can increase or decrease the default volume for calls. The higher you set the volume percentage, the louder the volume is.
1.From the Home screen, press the key.
2.Press the key > Options > In-call Settings.
3.Change the Default Call Volume field.
4.Press the key > Save.
Improve sound quality during a call
You cannot change sound quality when you are using a Bluetooth® enabled headset.
1.During a call, press the key > Enhance Call Audio.
2.Select a bass or treble option.
Improve sound quality for all calls
You cannot change sound quality when you are using a Bluetooth® enabled headset.
1.From the Home screen, press the key.
2.Press the key > Options > Enhanced Audio.
3.Change the Phone Call Audio field or Headset Call Audio field.
4.Press the key > Save.
About your voice mail greeting and voice mail password
Depending on your wireless service provider, the method for changing your voice mail greeting or voice mail password might differ. You should be able to access the options for changing your voice mail greeting or voice mail password when you check your voice mail. For more information, contact your wireless service provider.
Check your voice mail
Depending on your theme, you might be able to check your voice mail from the Home screen.
1.From the Home screen, press the key.
2.Press the key > Call Voice Mail.
Related topics
42
User Guide |
Phone |
I cannot check my voice mail, 55
Change the voice mail access number and password
If a voice mail access number is not already set on your BlackBerry® device, you can type the access number for a different voice mail system.
Note: If you change the voice mail password on your device, you must also call your voice mail system to change the password there. Otherwise, the password for your voice mail is not updated in your voice mail system.
1.From the Home screen, press the Send key.
2.Press the key > Options > Voice Mail.
3.Type a voice mail access number and a password.
4.Press the key > Save.
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Change how many times your device rings before the call goes to voice mail
To change how many times your BlackBerry® device rings before the call is forwarded to voice mail, you must call your wireless service provider's voice mail system. Each wireless service provider has a different voice mail system. For more information, contact your wireless service provider.
1.Call your wireless service provider's voice mail system.
2.Listen to your options and follow the audible prompts.
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Set up speed dial for a contact
1.From the Home screen, press the Send key.
2.Press the key > View > Speed Dial List.
3.In the Speed Dial Numbers list, click an unassigned key.
4.Click a contact.
5.If necessary, click a phone number for the contact.
To make a call using speed dial, from the Phone application, the Home screen, a message, or a message list, press and hold the key that you assigned to the contact.
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Change the contact that is assigned to a speed dial key
1.From the Home screen, press the key.
2.Press the key > View > Speed Dial List.
3.Highlight a contact or phone number.
4.Press the key.
•To change the contact that is assigned to a speed dial key, click Edit. Click a new contact.
•To assign the contact to a different speed dial key, click Move. In the Speed Dial Numbers list, click a new speed dial key.
•To delete the contact from the Speed Dial Numbers list, click Delete.
Turn on call waiting
To perform this task, your wireless service provider must set up your SIM card or BlackBerry® device for this service.
1.From the Home screen, press the key.
2.Press the key > Options > Call Waiting.
3.Select the Enabled check box.
4.Press the key > Save.
To turn off call waiting, clear the Enabled check box.
About call forwarding
Depending on your wireless service provider, one or more call forwarding phone numbers might already be available on your SIM card or BlackBerry® device. You might not be able to change or delete these phone numbers or add new ones.
For more information, contact your wireless service provider.
Forward calls
To perform this task, your wireless service provider must set up your SIM card or BlackBerry® device for this service.
1.From the Home screen, press the key.
2.Press the key > Options > Call Forwarding.
•To forward all calls to a call forwarding number, change the Forward Calls field to Always. Change the Forward All Calls field to a call forwarding number.
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•To forward unanswered calls only, change the Forward Calls field to Conditional. Change the If Busy, If No Reply, and If Not Reachable fields to a call forwarding number.
3.Press the key > Save.
Your call forwarding settings apply to all subsequent incoming calls, until you change your settings again. To stop forwarding calls, change the Forward Calls field to Never.
Add, change, or delete a call forwarding number
To perform this task, your wireless service provider must set up your SIM card or BlackBerry® device for this service.
1.From the Home screen, press the Send key.
2.Press the key > Options > Call Forwarding.
3.Press the key.
•To add a call forwarding number, click New Number. Type a phone number. Press the key on the keyboard.
•To change a call forwarding number, click Edit Numbers. Highlight a phone number. Press the key > Edit. Change the phone number. Press the
key on the keyboard.
•To delete a call forwarding number, click Edit Numbers. Click a phone number. Click Delete.
4.Press the key > Close.
About call blocking
The blocked calling feature allows you to block all incoming calls or block incoming calls only when roaming. You can also block all outgoing calls and all outgoing international calls, or you can block outgoing international calls only when roaming.
To use the blocked calling feature, your BlackBerry® device must use a SIM card, and your wireless service provider must set up your SIM card for this service and provide you with a call blocking password. Depending on your wireless service provider and wireless network, this feature might not be supported.
Block calls
To perform this task, your BlackBerry® device must use a SIM card, and your wireless service provider must set up your SIM card for this service and provide you with a call blocking password.
1.From the Home screen, press the key.
2.Press the key > Options > Call Barring.
3.Highlight a call blocking option.
4.Press the key > Enable.
5.Type your call blocking password.
To stop blocking calls, highlight a call blocking option. Press the key > Disable.
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Change the call blocking password
1.From the Home screen, press the key.
2.Press the key > Options > Call Barring.
3.Press the key > Change Password.
Depending on your wireless service provider and wireless network, this feature might not be supported.
About fixed dialing
If you turn on fixed dialing, you can only make calls to contacts that appear in your fixed dialing list and to official emergency access numbers (for example, 911 or 112).
If your wireless service plan includes text messaging, you can also send text messages to contacts that appear in your fixed dialing list.
To use fixed dialing, your wireless service provider must set up your SIM card for this service and provide you with a SIM card PIN2 code. Depending on your wireless service provider and wireless network, this feature might not be supported.
Turn on fixed dialing
To perform this task, your BlackBerry® device must use a SIM card, and your wireless service provider must set up your SIM card for this service and provide you with a SIM card PIN2 code.
1.From the Home screen, press the key.
2.Press the key > Options > FDN Phone List.
3.Press the key > Enable FDN Mode.
4.Type your PIN2 code.
5.Press the key on the keyboard.
To turn off fixed dialing, press the key > Disable FDN Mode.
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Add, change, or delete a contact in your fixed dialing list
To perform this task, your wireless service provider must set up your SIM card for this service and provide you with a SIM card PIN2 code.
1. From the Home screen, press the Send key.
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2.Press the key > Options > FDN Phone List.
•To add a contact, press the key > New. Type your PIN2 code. Press the
key. Type a name and phone number.
•To change a contact, press the key > Edit. Change the contact information.
•To delete a contact, highlight a contact. Press the key > Delete.
3.Press the key > Save.
About smart dialing
With the smart-dialing feature, you can set a default country code and area code for phone numbers so that you do not have to dial a country code and area code each time that you make a call, unless the country code or area code are different from the default codes that you set. Some country codes are not supported by the smart-dialing feature.
In the smart-dialing options, you can also specify the main phone number for an organization that you call frequently so that you can quickly call a contact in that organization by dialing only the extension for the contact. If you add contacts from that organization to your contact list, when you add their phone numbers, you can type only the extensions instead of typing out the main phone number for the organization.
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Set the default country code and area code
1.From the Home screen, press the key.
2.Press the key > Options > Smart Dialing.
3.Set the Country Code and Area Code fields.
4.If necessary, set the Local Country Code field and International Dialing Digits field.
5.In the National Number Length field, set the default length for phone numbers in your country.
6.Press the key > Save.
Note: When you determine the default length for phone numbers, include your area code and local number, but do not include your country code or the National Direct Dialing prefix.
Set options for dialing extensions
1.From the Home screen, press the key.
2.Press the key > Options > Smart Dialing.
3.In the Number field, type the main phone number for an organization.
4.In the Wait For field, set how long your BlackBerry® device waits before dialing an extension.
5.In the Extension Length field, set the default length for extensions.
6.Press the key > Save.
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About conference calls
You can create two types of conference calls with your BlackBerry® device. If your organization or a conferencing service has provided you with a conference call bridge number, you can create conference call meetings in the calendar on your device or computer. Conference call meetings allow participants who have a BlackBerry device to enter the conference call meeting with a one-touch Join Now option, if this feature is supported on their device, so that they do not have to dial the conference call bridge number and access codes. If you do not have a conference call bridge number, you can create a conference call by calling other contacts and joining the calls together.
Make a conference call
Depending on your wireless service provider or your wireless service plan, this feature might not be supported.
If your BlackBerry® device is connected to a CDMA network, you cannot join more than two contacts to a conference call.
1.During a call, press the key > Add Participant.
2.Type a phone number or highlight a contact.
3.Press the key.
4.During the new call, press the key to join your first contact to the conference call.
5.To join another contact to the call, repeat steps 1 to 4.
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Create a phone number link for a conference call
1.Type a phone number for the conference call bridge.
2.Type X and the access code.
Speak privately with a contact during a conference call
You can perform this task only if you make a conference call by joining calls together, and not if you create a conference call meeting in the calendar.
1.During a conference call, press the key > Split Call.
2.Click a contact.
To return to the conference call, press the key > Join.
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