Blackberry RIM 950 User Manual

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User’s Guide

RIM 950 Wireless

Handheld

Version 1.7

RIM 950 Wireless Handheld™ User’s Guide

Part Number: MAT-02743-001 Rev.001

Last revised 04/28/00

At the time of printing, documentation complies with versions: Operating System 2.0.13 and Applications 1.7.0

© 1997-2000 Research In Motion Limited. All rights reserved. RIM, Research In Motion, the RIM logo, and “Always On, Always Connected” are trademarks of Research In Motion Limited. RIM, Research In Motion – Registered, U.S. Patent and Trademark Office.

Mobitex is a trademark of the Swedish Telecommunications Administration. Warning: This document is for the use of licensed users only. Any unauthorized copying, distribution or disclosure of information is a violation of copyright laws.

While every effort has been made to ensure technical accuracy, information in this document is subject to change without notice and does not represent a commitment on the part of Research In Motion Limited.

Research In Motion Limited

295 Phillip Street

Waterloo, Ontario, Canada N2L 3W8 Tel. (519) 888-7465 Fax (519) 888-6906 Web site: www.rim.net

Email: info@rim.net

Printed In Canada

FCC compliance statement (USA)

FCC Class B Part 15

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

This device may not cause harmful interference, and

This device must accept any interference received, including interference that may cause undesired operation.

WARNING Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s instructions, may cause interference harmful to radio communications.

There is no guarantee, however, that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

Industry Canada Certification

This device complies with Industry Canada RSS 119.

IC Class B compliance

This device complies with the Class B limits for radio noise emissions as set out in the interference-causing equipment standard entitled “Digital Apparatus,” ICES-003 of Industry Canada.

Contents

 

FCC compliance statement (USA) ..........................................

3

Industry Canada Certification ................................................

4

Important safety information ........................................................

9

Welcome...........................................................................................

11

About this guide......................................................................

12

About Research In Motion.....................................................

14

Get to know your handheld.........................................................

15

Handheld components...........................................................

15

Turning on your handheld ....................................................

17

Turning off the handheld.......................................................

17

Description of keys .................................................................

18

Selecting Options ....................................................................

29

Setting the date and time .......................................................

30

Setting message notification..................................................

31

Using password protection ...................................................

31

Summary and tips...................................................................

34

Start sending messages .................................................................

37

Installing the battery...............................................................

37

Turning on/off radio..............................................................

39

Sending a message..................................................................

40

Reading a message..................................................................

41

Summary ..................................................................................

42

Composing and sending messages.............................................

43

Setting message options.........................................................

43

Choosing a send method .......................................................

44

Setting current message options...........................................

45

Sending handheld-to-handheld messages ..........................

46

Sending one-time messages...................................................

47

Sending messages to a group ................................................

48

Sending messages to multiple contacts ...............................

49

Creating a response list ..........................................................

50

Customizing the auto signature............................................

51

Sending an Auto Reply message ..........................................

52

Attaching Address Book entries ...........................................

53

Using AutoText .......................................................................

54

Automatic formatting.............................................................

59

Inserting symbols....................................................................

60

Summary and tips...................................................................

61

Receiving and reading messages ................................................

63

Received message options .....................................................

63

Receiving long messages .......................................................

65

Forwarding long messages....................................................

66

Sending file attachments........................................................

66

Replying to a message containing a response list ..............

67

Managing Address Book attachments .................................

67

Adding contacts to Address Book........................................

68

Summary and tips...................................................................

69

Managing messages.......................................................................

71

Saving messages......................................................................

71

Searching messages ................................................................

74

Deleting messages...................................................................

76

Resending a message..............................................................

78

Marking a message as unread...............................................

79

Marking all messages read ....................................................

80

Summary and tips...................................................................

80

Using the Address Book ...............................................................

83

Setting Address Book options ...............................................

83

Adding addresses ...................................................................

84

Address Book fields................................................................

89

Viewing addresses ..................................................................

91

Editing addresses ....................................................................

92

Deleting addresses..................................................................

92

Searching addresses................................................................

93

Summary and tips...................................................................

94

Managing Tasks and Appointments..........................................

95

Using the Tasks function .......................................................

95

Using the Calendar function .................................................

99

Summary and tips.................................................................

105

Using the MemoPad and Calculator ........................................

107

Using the MemoPad function .............................................

107

Using the Calculator function .............................................

109

Summary and tips.................................................................

111

Customizing your handheld’s options ....................................

113

Setting the alarm ...................................................................

113

Customizing handheld options ..........................................

114

Handheld options .................................................................

115

Summary ................................................................................

124

Frequently asked questions .......................................................

125

Alarm ......................................................................................

125

Battery.....................................................................................

125

Storage ....................................................................................

126

Home Screen..........................................................................

127

LCD screen.............................................................................

128

Messages.................................................................................

128

Punctuation............................................................................

129

Resetting the handheld ........................................................

130

Specifications................................................................................

133

Research In Motion Limited Software License Agreement.137

Terms and Conditions..........................................................

137

Limited Warranty.........................................................................

141

Index ...............................................................................................

145

Important safety information

Remember to follow any special regulations governing the use of the RIM 950 Wireless Handheld and always switch it off in areas where radio devices are forbidden, or when it may cause interference or danger. Any safety laws and regulations pertaining to the use of cell phones and two-way radios will likely apply to your use of the handheld. We encourage you to follow such laws and regulations at all times. In particular, please observe all restrictions on the use of radio equipment in fuel depots (fuel storage and distribution areas), chemical plants, where blasting operations are in progress or in any other area in which restrictions on radio transmissions are imposed.

The RIM 950 Wireless Handheld is not an FAA-approved electronic device for use on aircraft. Switch off the handheld when in an aircraft. The effect of the use of the handheld in an aircraft is unknown. Such use may affect aircraft instrumentation, communication and performance, may disrupt the network, and may be illegal.

Operation of any radio transmitting equipment, including the handheld, may interfere with the functionality of inadequately protected medical devices, including pacemakers. Consult a physician or the manufacturer of the medical device if you have any questions. Additionally, the effect of the radio signals from the handheld on other electronic systems, including those in your car (such as electronic fuel-injection systems, electronic anti-skid braking systems, and electronic cruise-control systems) is unknown and malfunction of these systems may result.

Avoid using the handheld in any environment requiring your full attention, such as when driving a vehicle. If your package includes a a cradle, do not use it as a means of storing your handheld while in a vehicle. When using a cradle, make sure that it is a cradle that RIM has supplied for that particular use of your handheld. Do not

use any cradle, charging unit or any other accessory that is not manufactured or supplied by RIM or an authorized RIM accessories supplier. Use of any accessory that is not supplied or approved for use by RIM is not permitted.

Use only those battery types specified in this User’s Guide. The use of any other may disable the handheld and may be dangerous. Discard the handheld properly. As the unit contains a lithium ion cell, neither the handheld nor the lithium ion cell (nor the AA battery) should be disposed of in fire. Dispose of the handheld containing the lithium ion cell in accordance with the laws and regulations in your area governing disposal of such cell types. Similarly, dispose of AA batteries in a responsible manner. Contact RIM if you have any questions concerning disposal of the handheld, the lithium ion cell, or the AA battery.

Failure to observe all these instructions will void the Limited Warranty, and may lead to suspension or denial of services to the offender, or legal action, or both.

Welcome

The RIM 950 Wireless Handheld is a powerful computer with fullfeatured Address Book, Calendar, and Task List software. Unlike other personal information management (PIM) products, the RIM 950 Wireless Handheld includes an integrated wireless modem.

The pocket-sized handheld features a 31-key QWERTY keyboard, a customizable 6 or 8-line LCD, and a unique trackwheel so that you can navigate and communicate with ease.

If you would like to extend the capabilities of your RIM 950 Wireless Handheld, contact your service provider about Desktop Software. Desktop Software can synchronize your contacts, appointments, and tasks between your PC and the handheld. You can also backup any important information from the handheld to your PC, and load new applications to the handheld, using a convenient Windows interface.

Get ready to experience the power of messaging with your handheld using functions such as:

Messages: Receive, read, reply to, compose, forward, lock, and delete messages.

Compose: Create and send messages to Internet email addresses, fax machines, telephones, one-way pagers, and other handhelds.

Locked Messages: Store messages for future viewing.

Search Messages: Locate messages in seconds with the powerful search tool.

Address Book: Store your personal directory of contact information, such as multiple phone and fax numbers, and

12 Welcome — About this guide

email addresses. Enter notes for individual contacts and search the database to find specific contacts.

Calendar: Keep track of appointments using either Calendar or Agenda view.

Tasks: Add, edit, delete tasks, and mark tasks as complete.

Alarm: Set the alarm on the handheld to sound daily.

MemoPad: Compose, edit, and delete notes, memos and lists.

Calculator: Perform basic mathematical operations.

Options: Customize the way in which the handheld notifies you of new messages; set the password; add, edit, and delete AutoText entries; set the current date; program the automatic on/off feature.

Lock: Lock the handheld with a password security screen so that only you can use it. (This function is only visible in the Home screen after you have set a password.

Turn Wireless Off / Turn Wireless On: Turn the handheld’s radio off when it may interfere with other radio communications, such as during a flight. Turn on the radio again to send and receive messages.

Power Off: Turn off the handheld at night or on weekends if you wish.

Note Handhelds with 1 megabtye of memory may not support all of the functions listed above.

About this guide

This guide explains how to get started with the handheld, and provides tips for composing messages quickly and easily. Detailed descriptions of and instructions for the handheld’s operational

RIM Wireless Handheld — User’s Guide

Welcome — About this guide 13

functions are included, as well as answers to many frequently asked questions.

Note Notes will appear in this format and contain additional information to help you perform the task being described.

Tip Tips provide information about performing tasks and offer different options to perform tasks.

A summary, including a list of relevant tips, appears at the end of each chapter.

The handheld has two display options: Large Font and Small Font. Throughout this guide, the graphics depicting the handheld’s LCD show the Large Font option.

The "Frequently asked questions" chapter will help you further with your handheld.

Large Font

Small Font

RIM Wireless Handheld — User’s Guide

14 Welcome — About Research In Motion

About Research In Motion

RIM is a world leader in the mobile communications market. Our current product portfolio includes mobile email solutions, wireless handhelds, and wireless modems.

RIM has a history of developing breakthrough wireless data solutions. Our products are based on industry-leading technologies, providing the best in radio coverage, small size, high performance and long battery life. They offer the freedom of mobility and the ability to stay in touch with people and information. And as people discover new uses for wireless data technology, RIM will continue to address their needs and help them discover new frontiers in wireless data.

RIM Wireless Handheld — User’s Guide

1

Get to know your handheld

This chapter will help you get acquainted with your handheld before you start sending and receiving messages.

Handheld components

Figure 1: Front view of handheld

Here are some details on the handheld’s main components:

LCD screen

The LCD screen is your interface with functions such as composing and reading messages, setting tasks and appointments, viewing and editing contact information, customizing device options, and performing basic mathematical calculations. The Home screen displays the current signal strength and battery level of the handheld.

16Get to know your handheld — Handheld components

You can increase the readability of the LCD by using the backlighting feature. To activate backlighting, press the orange ALT key three times in a row. The backlight will shut off automatically if you do not press any keys or use the trackwheel for more than 10 seconds.

Keyboard and trackwheel

The 31-key QWERTY keyboard provides access to all of the regular alphabetic characters; numeric characters, a symbols library, punctuation, and special characters can be generated using the orange ALT key in combination with the other keys. For easy typing, hold the device in both hands and use your thumbs. Roll and click the trackwheel for navigation and selection.

Trackwheel

The trackwheel on the handheld has a unique feature for greater usability and performance: it clicks! Pressing down on the trackwheel with your thumb is comparable to the clicking function of your PC mouse. Click the trackwheel to turn on the handheld, open menus, and select functions and menu options.

Battery compartment

The handheld operates on one AA alkaline battery located in the battery compartment at the back of the handheld. See page 37 for information on battery life and replacement.

Holster (belt clip)

A holster, equipped with a belt clip, accompanies the handheld. While in the holster, the handheld is protected and wearable. You can choose different forms of message notification based on whether the handheld is in or out of the holster.

When you receive a new message and remove the handheld from the holster within five seconds, notification (based on how you’ve

RIM Wireless Handheld — User’s Guide

Get to know your handheld — Turning on your handheld 17

set it) stops and the most recently received message will be open. If you pull the handheld out of the holster and quickly replace it, notification stops but the message will remain marked unread. See page 31 for information on notification options.

Serial port

The serial port on the bottom of the handheld fits into the prongs of the docking cradle (available from your service provider). You can connect the docking cradle to your PC to use the Desktop Software (available with the Desktop Synchronization package).

Turning on your handheld

When you receive your handheld, insert a new AA alkaline battery. See page 37 for more information on inserting the battery.

1.Click (press down) on the trackwheel. The Home screen appears, from which you can select any of the handheld’s main functions.

2.Using the trackwheel, scroll through the icons to view the functions. The name of each function appears below the row of icons.

3.To select a function, scroll to the appropriate icon and click the trackwheel to open that function’s screen.

Tip You can also select a function by pressing the underlined character in the function’s name. For example, press M for Messages.

Turning off the handheld

In the Home screen, scroll to the POWER OFF icon and click.

RIM Wireless Handheld — User’s Guide

18 Get to know your handheld — Description of keys

Description of keys

The following chart describes special keyboard and trackwheel combinations that will help you navigate, compose messages, and configure the options on the handheld.

Key

Function

 

 

Scrolling and selecting

Roll the trackwheel with your thumb to scroll up and down through screen lines,

TRACKWHEEL fields, and menu items.

Click (press down) the trackwheel with your thumb to open menus and select options, similar to the click function of a mouse used with your PC.

Scroll through accented characters

When composing a message or entering text, press and hold a letter key while rolling the trackwheel to scroll through international characters/characters with accents. When the desired character appears, release the letter key.

RIM Wireless Handheld — User’s Guide

 

 

Get to know your handheld — Description of keys 19

 

 

 

Key

 

Function

 

 

 

 

 

ALT characters and backlighting

 

The orange ALT key activates the numeric and

ALT key

symbol characters, printed in orange above the

alphabetic keys.

 

 

• Press the ALT key once to affect the next

 

 

character you type. Press and hold the ALT

 

 

key while you type to affect all characters.

 

• Press the ALT key three times to activate

 

 

backlighting.

 

An ‘A’ icon appears in the top right corner of

 

your screen when the ALT key is active.

 

 

 

 

Horizontal scroll and changing options

 

Hold the ALT key while you roll the

 

 

trackwheel to move the cursor horizontally

 

 

across screen lines.

 

• Hold the ALT key while you scroll the

 

 

trackwheel to toggle through field options.

 

 

 

 

RIM Wireless Handheld — User’s Guide

20 Get to know your handheld — Description of keys

Key

Function

 

 

NUM lock

• Press SHIFT+ALT to activate num lock mode. Any key that you press in the upper row will be typed in its numeric form. Press SHIFT again to return to regular mode.

An ‘N’ icon appears in the top right corner of your screen when num lock mode is activated.

If you leave num lock activated and return to the Home screen, you will not be able to select icons using the trackwheel. You must turn off num lock before you can use the trackwheel to select icons.

Capitalize alpha characters

 

• Press the SHIFT key once to capitalize the

SHIFT key

next character that you type.

 

Press and hold the SHIFT key while you type so that all letters are capitalized.

An ‘up arrow’ icon appears in the top right corner of your screen when the SHIFT key is activated.

CAPs lock

• Press ALT+SHIFT to activate caps lock mode. Any key that you press will be typed in upper case. Press SHIFT again to return to lower case mode.

RIM Wireless Handheld — User’s Guide

 

Get to know your handheld — Description of keys 21

 

 

Key

Function

 

 

 

 

 

Select multiple messages

 

• Hold the SHIFT key while rolling the

 

trackwheel in the Messages screen to select

 

more than one message. You can delete or

 

save these messages, of mark them read or

 

unread.

 

 

 

 

Carriage returns, select highlighted items

 

• Press the ENTER key to insert a regular

ENTER key

carriage return, moving your cursor to a

new line.

 

 

• Press the ENTER key to select the highlighted

 

item. Instead of clicking the trackwheel to

 

select the item, you can press the ENTER key

 

to perform your task.

 

 

 

 

Delete previous characters, ESC function

 

• Press the BACKSPACE key to move the cursor

BACKSPACE

backwards and delete characters to the left

of the cursor position.

key

• The key also enables you to hide (close) a

 

 

menu or cancel an action, similar to a typical

 

ESC key.

 

• Press the BACKSPACE key repeatedly to

 

return to the Home screen.

 

 

 

RIM Wireless Handheld — User’s Guide

22 Get to know your handheld — Description of keys

Key

 

Function

 

 

 

Delete characters ahead of cursor, delete

 

messages

 

• Press ALT+BACKSPACE while composing a

 

 

message to delete the selected character

 

 

only.

 

Press ALT+BACKSPACE in the Messages

 

 

screen to delete the selected message. If you

 

 

scroll to a date in the Messages screen and

 

 

press ALT+BACKSPACE, a message appears to

 

 

asking if you wish to delete all messages

 

 

prior to that date.

 

 

 

Insert a space, scroll through field options

SPACE key

• Press the SPACE key to insert a space

 

between characters while you type.

 

 

 

• Press the SPACE key to insert the ‘@’ and ‘.’

 

 

characters in email fields.

 

• Press the SPACE key to toggle through field

 

 

options.

 

 

 

Open symbols library for extra characters

 

• Press ALT+SPACE to open the Select Symbol

 

 

screen, from which you can insert the

 

 

symbol you need.

 

 

 

Symbols screen

As described in the chart above, you can press ALT+SPACE to open the Select Symbol screen. The following characters are available for you to insert into your message:

RIM Wireless Handheld — User’s Guide

Get to know your handheld — Description of keys 23

To select a symbol, either scroll to a symbol and click, or press the associated alpha key under the desired symbol. You will return to your message with the symbol inserted.

LCD interface

The handheld’s LCD screen is composed of the Home screen, function screens that are launched from the Home screen, and menus within each function. Icons are used throughout for message status, handheld status, and navigational aid. The following sections provide details on the handheld’s screens, menus, and icons.

Backlighting

Press the ALT key three times to activate backlighting. Backlighting is disabled after 10 seconds if you do not press a key or move the trackwheel.

Function screens

The function list appears on the Home screen in a row of icons. To open a function’s screen, scroll to an icon and click the trackwheel (or, press the underlined character in the function name).

Home screen

RIM Wireless Handheld — User’s Guide

24 Get to know your handheld — Description of keys

The following chart shows each function icon and describes the corresponding function:

Icon

Description

 

 

Receive, read, reply to, compose, forward, save, and delete messages.

Messages

Type and send messages using one of five send methods: email, phone, fax #, 1-way Compose pager, or Interactive Handheld (handheld-

to-handheld).

Store important messages for future reference.

Locked Messages

Locate messages in seconds with the powerful search tool.

Search Messages

Store your personal directory of contact information, such as multiple phone, fax

Address Book numbers, and email addresses. Use the Search function to locate a specific contact.

Keep track of appointments using either Agenda view or Calendar view.

Calendar

Add, edit, delete tasks, and mark tasks as complete.

Tasks

RIM Wireless Handheld — User’s Guide

 

Get to know your handheld — Description of keys 25

 

 

Icon

Description

 

 

 

 

 

Set the alarm on the handheld to sound

 

daily.

Alarm

 

 

 

 

 

 

Compose, edit, and delete important notes.

MemoPad

 

 

 

 

 

 

Perform basic mathematical operations.

Calculator

 

 

 

 

 

 

Customize the way the handheld notifies

 

you of messages; set the password;

Options

customize Autotext; set the date/time;

 

program the automatic on/off feature.

 

 

 

 

Lock the handheld with a password

Lock

security screen so that only you can gain

access to it. This icon will only appear on

 

the Home screen after you have set a

 

password.

 

 

 

 

Turn the handheld’s radio off when it may

 

interfere with other radio communications,

Turn Radio Off/

such as during flight. You will not be able

Turn Radio On

to send or receive messages until you turn

 

the radio on again.

 

 

 

 

Turn off the handheld whenever you prefer

 

not to receive messages, which also

Power Off

conserves battery power. All queued

 

messages will be delivered to your

 

handheld once you turn it back on.

 

 

 

RIM Wireless Handheld — User’s Guide

26 Get to know your handheld — Description of keys

Function menus

Menus provide a list of options for the current function. You can open a function screen’s menu by clicking the trackwheel; the menu appears on top and covers approximately half of the screen’s width.

Address Book function menu

Icons and graphical tools
Home screen components

The Home screen appears when you turn on the handheld. It is your starting point for using the handheld’s functions.

Home screen display

In any of the function screens, press the BACKSPACE key repeatedly to return to this Home screen. See page 23 for more information about each function.

RIM Wireless Handheld — User’s Guide

Get to know your handheld — Description of keys 27

Handheld status icons

These icons appear on the handheld’s LCD screen to indicate battery power, coverage levels, and keyboard modes.

Icon

Description

 

 

Battery power indicator

Coverage strength indicator

Data is being sent

Data is being received

ALT key mode is activated

SHIFT key mode is activated

NUM lock mode is activated

Unread messages waiting

RIM Wireless Handheld — User’s Guide

Blackberry RIM 950 User Manual

28 Get to know your handheld — Description of keys

Message status icons

These icons appear on the handheld’s LCD screen to indicate the status of pending, sent, and received messages.

Icon

Description

 

 

Message is being sent.

Message has been sent out to the network.

Sent message has been delivered (appears only when using the one of the following send methods: Interactive Handheld, Phone, Fax #, 1-way Pager).

Sent message has been read by recipient (appears only when using Interactive Handheld as the send method).

Message pending (will be sent later)

Composed message has been saved (not sent yet)

Unread message transmission error

Message returned, message transmission error

New, unread message has been received.

Message has been read.

RIM Wireless Handheld — User’s Guide

 

Get to know your handheld — Selecting Options 29

 

 

Icon

Description

 

 

 

 

 

Status of the message is high

 

 

 

Navigational icons

These icons appear on the handheld’s LCD screen to indicate positions within fields, lists, menus, and screens.

Icon

Description

 

 

Indicates the cursor position

You are at the bottom of a menu or screen; scroll the trackwheel up to view more items.

You are at the top of a menu or screen; scroll the trackwheel down to view more items.

You can scroll the trackwheel up or down to view more screen or menu items.

You can scroll the trackwheel left or right to continue viewing icons on the functions list.

Selecting Options

The handheld provides alternate methods of performing the same function (e.g. using hotkeys instead of the trackwheel). In particular, there are four ways to change the configurable options on your handheld. These alternatives apply to all screens where you can change options, such as Date/Time, the New Appointment, or the

Daily Alarm screens.

RIM Wireless Handheld — User’s Guide

30Get to know your handheld — Setting the date and time

Use the menu. While in an option field, click to view the menu. Scroll to Change Options and click. A dialog box appears where you can scroll through your options. Once you reach the option you prefer, click the trackwheel. After setting all of the options in the screen, click to view the menu. Scroll to Save Options and click.

Use ALT + roll. Hold the ALT key while rolling the trackwheel to scroll through the options. Release the ALT key once you reach your desired setting.

Use the keyboard. You can press the letter or number which represents your choice. For example, if you are in a time field, press the number of the hour that you want to specify.

Use the SPACE key. You can use the SPACE key to scroll through your options. Release the SPACE key once you have set the field to your preference. This method is used throughout the guide.

Setting the date and time

1.In the Home screen, scroll to the OPTIONS icon and click.

2.The Device Options screen appears. Scroll to Date/Time and click. The Date/Time screen appears. Scroll to the field that you would like to set, then press the SPACE key to scroll through your options. Release the SPACE key once you have set the field to your preference.

RIM Wireless Handheld — User’s Guide

Get to know your handheld — Setting message notification 31

3.Click the trackwheel to view the menu. Scroll to Save Options and click.

You return to the Device Options screen.

Setting message notification

You can customize the way the handheld notifies you when you receive a message. See page 118 for more information on notification settings.

1.In the Home screen, scroll to the OPTIONS icon and click.

2.From the Device Options screen, scroll to Notify and click. Scroll to the field that you would like to set, then press the

SPACE key to scroll through your options. Release the SPACE key once you have set the field to your preference.

3.Click the trackwheel to view the menu. Scroll to Save Options and click.

You return to the Device Options screen.

Using password protection

By setting a password for your handheld, you ensure greater security against others using the handheld.

You can specify the length of time that the handheld is idle before the password security screen appears. When the handheld is left

RIM Wireless Handheld — User’s Guide

32Get to know your handheld — Using password protection

idle for that amount of time, you will need to type your password to use the handheld.

You can also manually activate the password security screen by selecting the Lock function from the Home screen. You should lock your handheld if you leave it unattended.

If you do not want the password security screen to appear, you must disable your password in the Security screen.

If you have entered information in the Owner screen of the Options function, it will appear on the password security screen. We recommend that you include your contact information (or your company’s) in case you mispace the handheld.

WARNING If an incorrect password is entered 10 times, all information will be erased from the handheld for security reasons.

To enable password protection

You should set a password so that no one else can use your handheld.

1.In the Home screen, scroll to the OPTIONS icon and click.

2.In the Device Options screen, scroll to Security and click. The

Security screen appears. While in the Password field, press the SPACE key to enable the password. A dialog box appears, prompting you to type a minimum 4 character password. Press ENTER when you are finished. You will have to enter your password again to verify it.

RIM Wireless Handheld — User’s Guide

Get to know your handheld — Using password protection 33

3.In the Security Timeout: field, set how much idle time should pass before the password security screen will appear. Press the SPACE key to scroll through your options. Release the space key

once you have set the field to your preference.

You return to the Device Options screen.

Note Once you have set a password, you need to enter it to use the Security screen again. In addition, if you turn off the handheld with the password security screen enabled, you will need to enter the password once you turn on the handheld again.

Once you have set a password, you will see the LOCK icon on the Home screen. Select the Lock function to activate the password security screen.

To lock the handheld

Once you have enabled your password in the Security screen, you can lock the handheld whenever you like. An icon of a key will appear on the Home screen.

1.In the Home screen, scroll to the LOCK icon and click.

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34Get to know your handheld — Summary and tips

2.The password security screen will appear and you will need your password to use the handheld.

Note The information that you entered in the Owner screen of the handheld options will appear on the password security screen. If you did not enter any information, default information appears. See page 120 for more information on the Owner screen.

To disable password protection

Once you disable your password, the password security screen will no longer appear.

1.In the Home screen, scroll to the OPTIONS icon and click.

2.The Device Options screen appears. Scroll to Security and click. A dialog box appears asking you to type your password. Once you do so, press ENTER to open the Security screen.

3.While in the Password: field of the Security screen, press the space key to change the password option to Disabled.

4.Click the trackwheel to view the menu. Scroll to Save Options and click.

You return to the Device Options screen.

Summary and tips

In this chapter, you learned about the various components and features of the handheld. You’ve also covered the basics like setting the date and time, setting message notification, and enabling

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Get to know your handheld — Summary and tips 35

password protection. Equipped with this knowledge, you’re now ready to start sending messages.

Getting to know your handheld - Tips

Press the first letter of an item in an options list, menu, or choice list to jump directly to the item.

Press Y to select Yes in a pop-up dialog box.

Press N to select No in a pop-up dialog box.

Press C or BACKSPACE to select Cancel in a pop-up dialog box.

Press ALT and click the trackwheel to select an icon. Roll the trackwheel to move the icon, then click the trackwheel to “drop” it into a new position.

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2

Start sending messages

Now that you’re more familiar with the handheld, you can start sending and receiving messages. The following steps will help you get started:

1.Install a new battery

2.Turn on the radio

3.Send a test message

4.Set a password to protect your handheld.

Installing the battery

Depending on usage, the handheld can operate for weeks using a single AA alkaline battery. The handheld will work best if you use a standard, high quality alkaline battery. We recommend against using Lithium AA batteries or ULTRA batteries. These types of batteries will provide the same amount of battery life as an alkaline, but they cost more. The handheld is a “low drain” device that optimizes the power of a standard alkaline.

1.To remove the battery cover, slide the lock to the right and pull the cover up and off.

38 Start sending messages — Installing the battery

2.Once you have removed the battery cover, you can remove the old battery and insert a new battery. When inserting the new battery, make sure that the battery connectors are aligned for the correct polarity. The handheld will vibrate and beep if the battery has not been inserted properly.

Note If your handheld does not turn on after you have inserted the AA alkaline battery, then either the AA alkaline battery is too low or the internal lithium battery of the unit is discharged. Allow the AA alkaline battery to recharge the internal lithium battery by leaving the handheld turned off for 6 to 8 hours. See page 125 for more information on troubleshooting battery issues.

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Start sending messages — Turning on/off radio 39

Turning on/off radio

When you first receive your handheld, the wireless radio will be turned off, and the handheld cannot communicate over the wireless network. You must turn on the radio before you can send and receive messages.

In the Home screen, scroll to the TURN WIRELESS ON icon and click.

You will notice that the TURN WIRELESS ON icon is an antenna, but when you select this icon, the function name changes to TURN WIRELESS OFF and the icon changes to an airplane. The airplane icon is a reminder to turn off your handheld’s radio when on an airplane, in a hospital, or any place that it may interfere with other radio transmissions and frequencies. The icon will change back and forth depending on whether the wireless radio is on or off.

There should be two messages in your Messages screen when you first receive your handheld to introduce you to your handheld and some of its basic features.

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Messages,

40 Start sending messages — Sending a message

Sending a message

You can send a message to an existing contact or add a new contact while composing your message.

Tip You can also start composing a message from the

Address Book, or Locked Messages screens. Click the trackwheel to view the menu. Scroll to Compose Message and click. Follow steps 2-5 below to compose and send your message.

1.In the Home screen, scroll to the COMPOSE icon and click.

2.In the To: screen, click the trackwheel to view the menu; scroll to New Address and click. (Once you have entries in your Address Book, you can scroll to a name. See page 84 for more information on adding Address Book entries.)

3.In the New Address screen, enter your own email address information and press ENTER after each field.

4.Click the trackwheel to view the menu. Select Save Address by clicking again. You return to the To: screen with your new contact selected. Click the trackwheel to view the menu where you select Email as your send method.

5.Type a subject line and press ENTER to begin typing your message. When you are finished composing your message, click the trackwheel to view the menu; select Send Message by clicking again.

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Start sending messages — Reading a message 41

The Messages screen shows a list of message headers for each message you’ve sent/received; the header includes the time sent or received, the recipient or sender, and the subject line. You will see one of the following icons to the left of the message header to indicate message’s status.

Message is being sent

Message has been sent out to the network

Message is pending (will be sent later). This icon will appear if you are out of a coverage area or the

network is busy.

See Chapter 3 for more information in composing and sending messages.

Reading a message

When the handheld receives a new message, follow these steps to read it.

1.From the Home screen, select the MESSAGES icon.

2.In the Messages screen, scroll to the new message (the message header with an unread message icon beside it) and click to view the menu. Select Open Message by clicking again. (Open messages quickly by double-clicking the trackwheel.)

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42Start sending messages — Summary

3.The new message appears on your screen. Scroll down to read the entire message. Scroll up past the subject line of the message to view the message status, recipient(s), sender, and date.

4.Click the trackwheel to view the menu, then scroll to your next option. See Chapter 4 for more information on receiving and reading messages.

Note If you slide the handheld out of the holster within five seconds of notification, the notification stops and the most recently received message will be open. If you pull the handheld out of the holster and quickly replace it, notification stops but the message will remain closed and marked unread. See page 31 for more information on setting message notification.

Summary

You’ve just sent and received your first wireless message! In this chapter, you learned how to install the battery, turn on the radio, and send and receive messages. You are now ready to learn more about sending and composing messages.

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3

Composing and sending messages

In the previous chapters of this guide, you learned about your handheld’s main components, and the general procedures required for sending and reading messages. This chapter explains the different features that the handheld offers for advanced composing and sending capabilities.

Setting message options

You can change the message options for all message types: received, saved, and sent. You can choose:

Display Time: shows the time the message was sent or received.

Display Name: shows the name of the sender or the recipient.

Confirm Delete: confirms deletion of messages.

AutoRead: opens a new message automatically when the handheld is removed from the holster.

AutoRead Timer: indicates how long a new message will remain open while in the holster. The maximum amount of time is 3 seconds.

44 Composing and sending messages — Choosing a send method

To set message options

1.In the Home screen, scroll to the MESSAGES icon and click.

2.In the Messages screen, click the trackwheel to view the menu. Scroll to Options and click.

3.The Message List Options screen appears. Scroll to the field that you would like to set and press the SPACE key to scroll through your options. Release the SPACE key once you have set the option to your preference.

4.Click to view the menu. Scroll to Save Options and click.

You return to the Messages screen.

Note You can also change the message options in the Locked Messages screen.

Choosing a send method

When sending messages, choose from the following send methods:

Use Email: select the contact’s email address.

Use Fax #: select the contact’s fax number.

Use Phone: select the contact’s phone number.

Use 1-way Pager: select the contact’s pager number.

Use Interactive Handheld: select the contact’s Interactive Handheld address.

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Composing and sending messages — Setting current message options 45

To choose a send method:

1.In the Home screen, scroll to the COMPOSE icon and click.

2.The To: screen appears. Scroll to a contact’s name and click. A menu appears, listing the send methods available for that contact.

3.Scroll to the send method of your preference and click.

Setting current message options

You can set the following message options for the message that you are currently composing without affecting the default settings for all messages.

Confirm Delivery: set whether or not you want to be notified when the message has been successfully delivered to its recipient(s). If you set this field to Yes, you will receive notification when you are using one of the following send methods: Interactive Handheld, 1-way Pager, Fax #, Phone.

Read Ack: set whether or not you want to be notified when the message has been read by the recipient(s). If you set this field to Yes, you will receive notification when you are using Interactive Handheld as the send method.

Priority: set whether or not to mark messages that you send to other Interactive Handheld users with a priority setting, which indicates that the message is urgent.

To set current message options

1.In the Home screen, scroll to the COMPOSE icon and click.

2.In the To: screen, while composing a message, click to view the menu. Scroll to Options and click.

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46Composing and sending messages — Sending handheld-to-handheld

3.The Current Message Options screen appears. Scroll to the field that you would like to set, then press the SPACE key to change the option.

4.Click to view the menu. Scroll to Save and click.

You return to the To: screen.

Sending handheld-to-handheld messages

When you select Interactive Handheld as your send method, you can send messages to other handhelds and receive confirmation that the recipient has received and read your message. To use Interactive Handheld as a send method, one of the following items must be entered in the Interactive Handheld: field of your contact’s address information:

the recipient’s user name

the PIN assigned to the subscriber for use with the Automated Response Centre

the PIN assigned to the subscriber’s handheld

To send a handheld-to-handheld message:

1.In the Home screen, scroll to the COMPOSE icon and click.

2.The To: screen appears. Scroll to and click an existing contact’s name for which you have a user name included in the contact’s information.

3.Click the trackwheel to view the menu. Scroll to Interactive Handheld and click.

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