Proton User’s Guide, Version 2.0
Last revised 09/10/99
Part Number: MAT-02172-001 Rev. 002
At the time of printing, documentation complies with: Operating Sys-
In Motion Limited. RIM, Research In Motion – Registered, U.S. Patent
and Trademark Office.
Mobitex is a trademark of the Swedish Telecommunications Administration. Windows 95/98, Exchange, and Outloo k are either tradema rks
or registered trademarks of Microsoft Corporation.
All other brands, product names, company names, trademarks, and service marks used herein are the property of their respective owners.
Warning: This document is for t he use of licens ed users on ly . Any unauthorized copying, distribution or disclosure of information is a violation
of copyright laws.
While every effort has been made to ensure technical accuracy, information in this document is subject to change without notice and does not
represent a commitment on the part of Research In Motion Limited.
Research In Motion Limited
295 Phillip Street
Waterloo, Ontario
Canada N2L 3W8
Tel. (519) 888-7465
Fax (519) 888-6906
Web site: www.rim.net
Email: info@rim.net
Printed In Canada
KM0999/user'sguide0899
FCC compliance statement (USA)
FCC Class B Part 15
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two co nditions:
• This device may not cause harmful interference, and
• This device must accept any interference received, including
interference that may cause undesired operation.
WARNING
This equipment has been tested and found to co mply wit h the limit s
for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the manufacturer’s
instructions, may cause interference harmful to radio
communications.
There is no guarantee, however, that interference will not occur in a
particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
Changes or modifications to this unit not expressly
approved by the party responsible for compliance could
void the user’s authority to operate this equipment.
•Consult the dealer or an experienced radio/TV technician for
help.
Industry Canada Certification
This device complies with Industry Canada RSS 119, under
certific ation number Pending.
IC Class B compliance
This device complies with the Class B limits for radio noise
emissions as set out in the interference-causing equipment standard
entitled “Digital Apparatus,” ICES-003 of Industry Canada.
Contents
FCC compliance statement (USA) ............................................... iii
Industry Canada Certification ..................................................... iv
Important safety information ..................................................ix
Index .........................................................................................119
Important safety information
Remember to follow any special regulations governing the use of
the Proton and always switch it off in areas where radio devices are
forbidden, or when it may cause interference or danger. Any safety
laws and regulations pertaining to the use of cell phones and twoway radios will likely apply to your use of the Proton. We
encourage you to follow s uch laws an d regula tions at all times . In
particular, please observe all restrictions on the use of radio
equipment in fuel depots (fuel storage and distribution areas),
chemical pl ants , wher e bl as tin g oper at io ns ar e in p rog res s or i n any
other area in which restrictions on rad io transmissi ons are impos ed.
The Proton is not an FAA-approved electronic device for use on
aircraft. Switch off the Proton when in an aircraft. The effect of the
use of the Proton in an aircraft is unknown. Such use may affect
aircraft instrumentation, communication and performance, may
disrupt the netwo rk, and may be illegal.
Operation of any radio transmitting equipment, including the
Proton, may interfere with the functionality of inadequately
protected medical devices, including pacemakers. Consult a
physician or the manufacturer of the medic al device if y ou have an y
questions. Additionally, the effect of the radio signals from the
Proton on other electronic systems, including those in your car
(such as electronic fuel-injection systems, electronic anti-skid
braking systems, and electronic cruise-control systems) is unknown
and malfunction of these systems may result.
Avoid using the Proton in any environment requiring your full
attention, such as when driving a vehicle. Do not use the cradle
provided in the Proton package as a means of storing your Proton
while in a vehicle. When using a c radle, make su re that it is a cra dle
that RIM has supplied for that particular use of your Proton. Do not
use any cradle, charging unit or any other accessory that is not
manufactured or supplied by RIM or an authorized RIM accessories
supplier. Use of any accessory that is not supplied or approved for
use by RIM is not permitted.
Use only those battery types specified in this User’s Guide. The use
of any other may disable the Proton and may be dangerous.
Discard the Proton properly. As the unit contains a lithium ion cell,
neither the Proton nor the lithium ion cell (nor the AA battery)
should be disposed of in fire. Dispose of the Proton containing the
lithium ion cell in accordance with the laws and regulations in your
area governing disposal of such cell types. Similarly, dispose of AA
batteries in a responsible manner. Contact RIM if you have any
questions concerning disposal of the Proton, the lithium ion cell, or
the AA battery.
Failure to observe all these instructions will void the Limited
Warranty, and may lead to suspension or denial of services to the
offender, or legal action, or both.
Welcome
Proton is a mobile email solution that includes the Proton, Proton
cradle, Proton Desktop Software, and flat-rate airtime on a
nationwide wireless data network. The Proton is a powerful
handheld computer with a full-featured Address Book,
Appointment Calendar, Task List, MemoPad, and Calculator. The
cradle and desktop software allow you to synchronize with popular
desktop Personal Information Management (PIM) s oftware. Unlike
other handheld products, the Proton i ncludes a n i nte gr ated w irel ess
modem and a nationwide wireless data network keeps the Proton
always connected to your desktop email.
The pocket-sized Proton features a 31-key QWERTY keyboard, a 6line or 8-line, custom graphic LCD, and a unique trackwheel so that
you can communicate easily via email.
Get ready to experience the power of messaging with your Proton
using functions such as:
Receive, read, reply to, compose, forward,
save, and delete messages.
essages
M
Create and send messages to Internet
email addresses and to other Protons.
Compose
ed Messages
Sav
S
earch Messages
Store any important message s for future
viewing.
Locate messages in seconds with the powerful search and database tools.
xii
Welcome
Address Book
Cal
MemoPad
Calculator
endar
asks
T
Alar
Store your personal directory of contact
information, such as multiple phone, fax
numbers, and email addresses. Enter and
store notes for individual contacts. Search
the database to find specific contacts.
Keep track of appointments using the calendar view or the agenda view.
Add, edit, and de lete tas ks and mark ta sks
as complete.
Set the alarm on the Proton to sound
daily.
m
Use the MemoPad to keep track of compose, edit, and delete important notes.
Perform basic mathematical operations
using the Proton’s calculator.
ptions
O
Lock
Proton — User’s Guide
Customize the way the Proton notifies
you of new messages; set the password;
add, edit, and delete AutoText entries; set
the current date; and program the automatic on/off feature.
Lock the Proton with a password security
screen so that only you can access it. This
function is only visible on the functions
list after you have set a password.
Turn the Proton’s radio off when it may
g
interfere with other radio communica-
Turn Radio On/
Turn Radio Off
tions, such as during a flight. Turn on the
radio again to send and receive messages.
Turn off the Proton at night or on weekends.
Power Off
About this guide
This guide provides information for operating the Proton.
Welcome
xiii
Note
Tip
Notes will appear in this format and contain additional
information to help you perform the task bein
Tips provide information about performing tasks and offer
different options to perform tasks.
described.
A summary of all key combinations begins on page 6.
Chapter 10, ‘Frequently asked questions,’ includes commonly asked
questions about the Proton. Consult this section for help with any
questions you may have while using the Proton.
To meet your specific needs, the Proton offers different ways of
performing the same function (i.e., you can choose to use the
trackwheel or an assigned key sequence to perform tasks.) Only the
most basic procedure is represented throughout the guide. Chapter
11, ‘Advanced user’s tips,’ contains a chart of tips that can be helpful
when using the Proton. As you become mor e c omfortable using th e
Proton, consult this section to improve your efficiency in
performing tasks.
Proton — User’s Guide
xiv
Welcome
The images that represent the Proton’s various LCD screen displays
throughout this guide show a 6-line display option. The Proton also
has an 8-line display option.
For your convenience, important information and a summary of tips
can be found in the Proton Quick Reference Card included in your
Proton package.
Customer support
For customer support:
•U.S. and Canada : 1-877-BLK-BERR Y
•Email: support@blackberry.net
•Web: www.blackbe rry .ne t
Proton — User’s Guide
1
Introduction
You are about to experience the freedom of mobility and the power
of staying in touch. With the Proton Solution, you can enjoy
constant connectivity to your email, wherever you are. You can
send, read, an d respond to impor tant messages, as well as update
contact lists and calendar items, all from a wearable Proton.
This guide explains how to get started with the Proton, and
provides tips for composing messages quickly and easily. Detailed
descriptions of and instructions for the Proton’s operational
functions are included, as well as answers to many frequently asked
questions. Before you do anything else, please check to make sure
that your Proton package is complete.
Contents of your package
Your Proton package should contain all of the following:
•Proton
•Cradle and charger
•Holster (belt clip)
•This User’s Guide
•Proton Quick Reference Card
•Proton Desktop Software Installation & Getting Started Guide
•Installation CD-ROM
If something from this package is missing or not working properly,
contact the point of purchase.
2
Introduction — The Proton solution
The Proton solution
The Proton, Proton Desktop Software, and flat-rate airtime on a
nationwide wireless da ta net work work t ogether to provide a li nk to
your desktop email. Email that arrives at the desktop is instantly
relayed to the Proton. Ema il originating on the Proton is transmitted
to your desktop where the Proton Desktop Redirector mails it on
your behalf. The mail appears to originate from your desktop
because it actually does! There is little difference between mail
composed on your PC mail program and on the Proton.
See the Proton Desktop Manager and Proton Desktop Redirector
online help within the software for more information on the Proton
Desktop Software and all its capabilities.
Wireless service instructions
Your access number – Personal Identification Number (PIN) – on
the wireless data network and the Proton’s serial number are
located on the back of the Proton. You can also find your PIN
6WDWXV
number in the
more information on the
screen of the
6WDWXV
2SWLRQV
screen.
function. See page 94 for
Proton — User’s Guide
Introduction — Proton components
Proton components
Figure 1: Proton
The Proton consists of the following components and accessories:
3
LCD screen
The LCD screen displays your messages, contacts’ addresses, and
configuration information. You can also review information about
your Proton’s status on the LCD screen such as signal strength.
ALT
The LCD backlight is activated when you press the
times successively.
key three
Proton — User’s Guide
4
Introduction — Proton components
Holster (belt clip)
A holster, equipped with a belt clip, accompanies the Proton. While
in the holster, the Proton is protected and wearable. You can
configure the Proton to perform different types of message
notification depending on whether it is in or out of the holster.
When you receive a new message and remove the Proton from the
holster within five seconds, notification (beeping and/or vibrating)
stops and the most recently received message will be open. If you
pull the Proton out of the holster and quickly replace it, notification
stops but the message will remain marked unread. See page 18 for
information on setting message notification options.
Cradle and charger
Once the Proton Desktop Software has been installed, the Proton
cradle allows you to synchronize your desktop with the Proton.
When you place the Proton in the cradle, messages can be
reconciled and your Personal Information Management (PIM)
applications can be synchronized. (PIM applications include the
Address Book, Calendar, MemoPad, and Tasks functions.) For
example, all messages that you have either read at your desktop or
on the Proton, will be marked as read in both places. With the
Proton in the cradle, you can also backup and restore information
and load new applications on to the Proton. See the Proton Desktop
Software Installation & Getting Started Guide for more information
on the cradle and the capabilities of the Proton Desktop Software.
Proton — User’s Guide
Introduction — Proton components
Serial port
The Proton can be connected to your PC through its serial port.
Once the desktop software is properly installed and the cradle is
connected to your PC, simply place the Proton in the cradle. See
page 96 of this guide or refer to the Proton Desktop Manager online
help for information on how to connect the cradle to your PC.
Keyboard and trackwheel
The curved, 31-key QWERTY keyboard is easily operable and
provides access to numeric characters, a symbols library,
punctuation, and special characters using the
combination with other keys. Use your thumbs to type messages
easily. Use the trackwheel by rolling it or pressing (clicking) it.
Before you beg in, acquaint yourself wi th the Proton keyboard, ke y
functions, and trackwheel. See the key assignment chart beginning
on page 6 for information.
A trackwheel that clicks!
The trackwheel on the Proton has a unique feature that aids your
task performance, it clicks! Simply click (press down) the
trackwheel to turn on the Proton, n avigate between sc reens, select
menu options, compose and send messages, configure the Proton
settings, and more.
ALT
key in
5
When you press the trackwheel with your thumb, you invoke
actions comparable to those achieved by the clicking function of a
mouse used with your PC. See how quick and easy it is to navigate
through the Proton’s functions and compose and send your
messages by clicking!
Proton — User’s Guide
6
Introduction — Proton components
Key assignment chart
KeyDescription
•Roll the trackwheel with your thumb to
TRACKWHEEL
•Click (pres s down) th e track wheel wi th your
•The orange
scroll up and down through screen lines,
fields, and menu items.
thumb to invoke actions similar to the click
function of a mouse used with your PC.
ALT
key activates the numeric
and symbol characters, printed in orange
above the alphabetic keys.
ALT
key
Proton — User’s Guide
•Press the
acter you type. Press and hold the
ALT
key once to affect the next char-
ALT
key
while you type to affect all characters.
•Press the
ALT
key three times to invoke back-
lighting.
An ‘A’ icon appears in the top right corner of
ALT
your screen when the
•Press the
ALT
key is active.
key while you roll the trackwheel to move the cursor horizontally
across screen lines.
ALT
•Press the
key while you roll the trackwheel to toggle through field option settings.
Introduction — Proton components
KeyDescription
7
SHIFT
ENTER
key
key
Press
SHIFT+ALT
SHIFT
or
to activate num lock mode.
ALT
again to return to normal
•Press
case mode.
An ‘N’ icon appears in the top right corner of
your screen when num lock mode is activated.
SHIFT
•Press the
key once so that the next
letter you type is capitalized.
•Press and hold the
SHIFT
key while you type
so that all letters are capitalized.
An ‘up arrow’ icon appears in the top right
corner of your screen when the
SHIFT
key is
active.
Press
ALT+SHIFT
SHIFT
to activate caps lock mode.
again to return to lower case
•Press
mode.
ENTER
•The
key functions as a regular carriage return, by moving your cursor to a
new line. It also acts in the same manner as a
double click of your PC’s mouse.
•The key also functions as a regular
ENTER
key by invoking the highlight ed item.
Instead of clicking the trackwheel, press the
ENTER
key to perform your task.
Proton — User’s Guide
8
Introduction — Proton components
KeyDescription
BACKSPACE
key
SPACE
key
•The
BACKSPACE
key enables you to move
backwards and delete characters.
•The key also enables you to hide a menu,
similar to a typical
•Press the
invoke the
•Press
ALT+BACKSPACE
BACKSPACE
+RPH
ESC
key.
key repeatedly to
screen.
while composing a
message to delete the highlighted character
only.
ALT
•Press
BACKSPACE
+
in the Messages list
to delete the highlighted message.
SPACE
•The
key inserts a space between
characters while you type.
SPACE
•Press the
key to insert the ‘@’ and ‘.’
characters in an Email field.
•Press the
SPACE
key to edit field options
(e.g., Notify options and Date/Time
options).
•Press
ALT+SPACE
to display the Symbols
screen from which you can view, select, and
insert the symbol you need.
Proton — User’s Guide
•Press and hold a letter while rolling the
trackwheel to insert international characters.
Various letters have international characters
associated with them.
Introduction — LCD components
LCD components
The Proton’s LCD screen is composed of function screens and
menus. These screens and menus also display several icons to
indicate Proton and message status. Other icons provide
navigational aid.
Proton function screens
screen.
+RPH
screen in a functions
All functions are represented on the LCD
list. When you select an icon and click it, the function screen opens.
See page 10 for details on the
The functions on your Proton are: Messages, Compose, Saved
Messages, S
MemoP
On, and Power Off.
In the Messages, Saved Messages, and the Address Book function
screens, you can access the C
earch Messages, Address Book, Calendar, Tasks, Alarm,
ad, Calculator, Options, Lock, Turn Radio Off / Turn Radio
+RPH
Home screen
ompose function.
9
In the M
earch Messages function.
S
essages and Saved Messages screens, you can access the
Function menus
Menus provide a list of operational choices for the current function.
You can view a function screen’s menu by clicking the trackwheel;
the menu appears on top and covers approximately half of the
screen’s width.
Proton — User’s Guide
10
g
Introduction — LCD components
Address Book function menu
Backlightin
•Press the
•Backlighting is disabled after 10 seconds if you do not press a
key or move the trackwheel.
ALT
key three times to illuminate the LCD screen.
Graphical guide
Home screen components
+RPH
The
In any of the function screens, press the
this
The following icons appear on the Proton’s LCD
functions list. They display the functions available on the Proton.
screen appears when you power on your Proton.
Home screen display
BACKSPACE
+RPH
screen.
key to return to
+RPH
screen in a
IconDescription
Proton — User’s Guide
Messages
ompose
C
Sav
ed Messages
Introduction — LCD components
IconDescription
Search Messages
ddress Book
A
endar
Cal
asks
T
m
Alar
11
MemoP
ad
Calculator
ptions
O
Lock
Turn Radio Off / Turn Radio On
Power Off
Proton — User’s Guide
12
Introduction — LCD components
Proton status icons
These icons appear on the Proton’s LCD screen to indicate battery
power, coverage leve ls, and modes.
IconDescription
Battery power indicator
Coverage level indicator
Packets are being sent
Packets are being received
ALT
key mode is activated
SHIFT
key mode is activated
NUM
lock mode is activated
Proton — User’s Guide
Unopened messages waiting
Introduction — LCD components
Message status icons
These icons appear on the Proton’s LCD scre en t o i ndica te th e stat us
of sending, sent, and received messages.
IconDescription
Message is being sent.
Message has been sent out to the network.
Message that was sent to another Proton PIN
number has been delivered.
Message pending (will be sent later)
Composed message has been saved (not sent yet)
Unread message transmission error
Message returned, message transmission error
13
New, unread message has been received.
Message has been read.
Status of message is high.
Proton — User’s Guide
14
Introduction — LCD components
Navigational icons
These icons appear on the Proton’s LCD screen to indicate positions
within fields, lists, menus, and screens.
IconDescription
Indicates the cursor position
You are at the bottom of a menu or screen; scroll
the trackwheel up to view more items.
You are at the top of a menu or screen; scroll the
trackwheel down to view more items.
You can scroll the trackwheel up or down to
view more screen or menu items.
You can scroll the trackwheel left or right to continue viewing icons on the functions list.
Proton — User’s Guide
2
Getting started
You should follow these steps to get started successfully with your
Proton.
•Activate the Proton.
•Turn on the radio.
•Ensure you are registered with the wireless data network.
•Ensure that the Proton is connected to your email program
using the Proton Desktop Software. (See the Proton Desktop
Software Installation & Quick Reference Guide for more information.)
•Set the notification options and other customizable options.
After you have completed these steps, you can send and receive
messages.
Activating your Proton
1.Press down on the trackwheel to turn on the Proton. The
screen appears.
2.Using the trackwheel, scroll to highlight an icon. The name of
the function represented by the highlighted icon will appear at
the bottom of the display.
+
+R
RP
PH
H
16
g
Getting started — Turning on the radio
3.Access the function you want by clicking the trackwheel. The
function’s screen will appear.
Tip
The name of the function will appear at the bottom of the
screen, under the functions list. Press the underlined letter
in the name of the function to access the function directly,
without usin
the trackwheel.
Turning off the Proton
To turn off the Proton, from the
32:(52))
the
icon.
+RPH
screen, scroll to and click
Turning on the radio
When you first receive your Proton, th e radio will be tur ned off. You
must turn on the radio before you can send and receive messages.
+RPH
In the
screen, scroll to and click the
the functions list.
The antenna icon changes to an airplane icon.
There will be two messages in your Messages list when you first
receive your Proton. These are Welcome messages that tell you how
to use your Proton and some of its features.
78515$',221
icon in
Proton — User’s Guide
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