Acer ALTOS G310 MK2 Manual

0 (0)

Acer Altos G310 Mk2

series

Acer Altos G310 Mk2 series

User's Guide

1st Issue: February 2005

Changes may be made periodically to the information in this publication without obligation to notify any person of such revisions or changes. Such changes will be incorporated in new editions of this manual or supplementary documents and publications. This company makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims the implied warranties of merchantability or fitness for a particular purpose.

Record the model number, serial number, purchase date, and place of purchase information in the space provided below. The serial number and model number are recorded on the label affixed to your computer. All correspondense concerning your unit should include the serial number, model number, and purchase information.

No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronically, mechanically, by photocopy, recording, or otherwise, without the prior written permission of Acer Incorporated.

Model Number: _________________________________

Serial Number: ___________________________________

Purchase Date: ___________________________________

Place of Purchase: ________________________________

Acer and the Acer logo are registered trademarks of Acer Inc. Other companies' product names or trademarks are used herein for identification purposes only and belong to their respective companies.

iii

Notices

FCC notice

Class A devices do not have an FCC logo or FCC IDE on the label. Class B devices have an FCC logo or FCC IDE on the label. Once the class of the device is determined, refer to the following corresponding statement.

Class B equipment

This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this device does cause harmful interference to radio or television reception, which can be determined by turning the device off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

•Reorient or relocate the receiving antenna

•Increase the separation between the device and receiver

•Connect the device into an outlet on a circuit different from that to which the receiver is connected

•Consult the dealer or an experienced radio/television technician for help

Notice: Shielded cables

All connections to other computing devices must be made using shielded cables to maintain compliance with FCC regulations.

Notice: Peripheral devices

Only peripherals (input/output devices, terminals, printers, etc.) certified to comply with the Class A or Class B limits may be attached to this equipment. Operation with noncertified peripherals is likely to result in interference to radio and TV reception.

Caution! Changes or modifications not expressly approved by the manufacturer could void the user's authority, which is granted by the Federal Communications Commission, to operate this server.

Use conditions

This part complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Notice: Canadian users

This Class A/Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

Laser compliance statement

The CD-ROM drive in this server is a laser product. The CD-ROM drive's classification label (shown below) is located on the drive.

CLASS 1 LASER PRODUCT

CAUTION: INVISIBLE LASER RADIATION WHEN OPEN. AVOID EXPOSURE TO BEAM.

Important safety instructions

Read these instructions carefully. Save these instructions for future reference.

1Follow all warnings and instructions marked on the product.

2Unplug this product from the power outlet before cleaning. Use a soft, moist cloth for cleaning. Do not use liquid cleaners or aerosol cleaners.

3Do not use this product near water. Do not spill water or any other liquid on the product

4Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product.

5Slots and openings on the back or bottom side of the chassis are provided for ventilation; to ensure reliable operation of the product and to protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heat register, or in a built-in installation unless proper ventilation is provided.

6This product should be operated from the type of power source indicated on the label. If you are unsure of the type of power source available, consult your dealer or local power company before use.

7Do not allow anything to rest on the power cord. Carefully route the power cord and any cables away from foot traffic.

8If an extension cord is used with this product, make sure that the total ampere rating of the equipment plugged into the extension cord does not exceed the extension cord ampere rating. Also, make sure that the total rating of all products plugged into the wall outlet does not exceed the fuse rating.

9Never push objects of any kind into this product through chassis slots as they may touch dangerous voltage points or short out parts that could result in a fire or electric shock.

10Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage points or other risks. Refer all servicing to qualified service personnel.

11Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions:

a When the power cord or plug is damaged or frayed b If liquid has been spilled into the product

c If the product has been exposed to rain or water

dIf the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal condition.

eIf the product has been dropped or the cabinet has been damaged

fIf the product exhibits a distinct change in performance, indicating a need for service.

12Replace the battery with the same type as the product's battery we recommend. Use of another battery may present a risk of fire or explosion. Refer battery replacement to a qualified service technician.

13Warning! Batteries may explode if not handled properly. Do not disassemble or dispose of them in fire. Keep them away from children and dispose of used batteries promptly.

14Use only the proper type of power supply cord set (provided in your accessories box) for this unit. It should be a detachable type: UL listed/CSA certified, type SPT-2, rated 7A 125V minimum, VDE approved or its equivalent. Maximum length is 15 feet (4.6 meters).

Notices	iii
FCC notice	iii
Class B equipment	iii
Laser compliance statement	iv
Important safety instructions	v

1 System information	1
Product briefing	3
Processor	3
Memory subsystem	3
Storage	4
Graphics interface	4
Networking	4
I/O ports	4
Serial ATA ports	4
PCI I/O	4
Caring features	5
Product specification summary	7

2 System tour	9
System board	11
Mainboard layout	11
Jumper settings and CMOS clear	13
External and internal structure	14
Front bezel	14
Front panel	16
Rear panel	18
Internal components	20

3 Getting Started	21
Setting up the system	23
Preinstallation requirements	23
Selecting a site	23
Checking the package contents	23
System startup	24
Turning on the system	24
Turning off the system	25
Power-on problems	25
4 Configuring the system	27

Contents

Upgrading the system	29
Installation precautions	29

Contents

ESD precautions	29
Preinstallation instructions	30
Post-installation instructions	30
Opening the server	31
Before opening the server	31
To remove the side panel	32
To remove the front panel	33
Installing and removing storage devices	34
To install a 5.25-inch storage device	34
Installing and replacing the processor	36
To install the Processor	36
To install the processor fan heat sink	39
Connecting the processor fan heat sink cable	39
To remove a Processor	40
Upgrading the system memory	41
Memory configuration	41
To remove a DIMM	43
To install a DIMM	44
Reconfiguring the system memory	44
Installing an expansion card	45
To install an expansion card	45
Installing and removing a hard disk	47
To remove a hard disk	47
To install a hard disk	47

5 BIOS setup	49
BIOS setup	51
Entering BIOS setup	52
Main	54
Advanced	55
PCI Configuration	56
Boot Configuration	57
Peripheral Configuration	58
Drive Configuration	59
Floppy Configuration	61
Event Log Configuration	62
Video Configuration	63
USB Configuration	64
PCI Express Configuration	65
Chipset Configuration	66
Fan Control Configuration	67
Hardware Monitoring	68
Remote Access Configuration	69

Security	70
Power	71
Boot	72
Boot Device Priority	73
Hard disk Drives	74
Removable Devices	75
ATAPI CD-ROM Drives	76
Exit	77

6 Troubleshooting	79
Troubleshooting	81
Resetting the system	81
Problems following initial system installation	82
First steps checklist	82
Hardware diagnostic testing	83
Verifying proper operation of key system lights	84
Confirming loading of the operating system	84
Specific problems and corrective actions	84
Power light does not light	85
No characters appear on screen	86
Characters are distorted or incorrect	87
System cooling fans do not rotate properly	87
Floppy disk drive activity light does not light	88
CD-ROM drive or DVD-ROM drive activity light does
not light	88
Cannot connect to a server	88
Problems with the network	89
The server hangs when the drivers are loaded.	89
Diagnostics pass but the connection fails.	89
The controller stopped working when an add-in
adaptor was installed.	89
The add-in adaptor stopped working without
apparent cause.	89
System boots when installing PCI card	90
Problems with newly installed application software	90
Problems with application software that ran correctly
earlier	90
Devices are not recognized under device manager
(Windows Operating System)	91
Hard drive(s) are not recognized	91
Bootable CD-ROM is not detected	92
LED information	93
BIOS POST Beep Codes	95

Contents

BIOS Beep Codes	95
BIOS Error Messages	95

Appendix A: Embedded SATA RAID
Technology for the Altos G310 Mk2	99
SATA ports	101
BIOS Features	101
Driver Features	102
Manageability/Disk console	102
Configuring arrays	104
Configuration strategies	104
Assigning RAID levels	104
Performing a quick configuration	105
Configuring arrays and logical drives	106
Starting the BIOS configuration utility	106
Selecting a configuration method	106
Configuring physical arrays and logical drives	106
Physical drive parameters	106
Logical drive parameters	107
Easy configuration	107
Configuration menu screen	108
Logical drive configuration screen	109
New configuration and view/add configuration 109
Initializing logical drives	111
Logical drive submenu	112
Rebuilding failed disks	112
Inserting a previously removed drive from a
RAID 1 array	113
Checking data consistency	113
Troubleshooting	115
Problems and suggested solutions	115
Appendix B: Configuring SCSI/SCSI RAID HBA 117
Configuring the SCSI/SCSI RAID HBA	119
How to use SCSI HBA setup utility	119
Loading HBA default settings	119
How to use SCSI RAID HBA setup utility	119
How To Create RAID 1 (Mirror) volume with a
Hot Spare Disk	119
RAID volume initialization	120
Exit and Restart the server	120
MegaRAID configuration utility	121
Load RAID card default setting	121

Create RAID1 volume	121
Assign hot spare disk	122
Initialize RAID volume	122
Save and exit MegaRAID configuration utility	122

Contents

1 System

information

The Acer Altos G310 Mk2 server is an entry level single-processor general purpose system. The system offers a new standard for flexible productivity ideal for small business or workgroup applications.

Product briefing

This section provides basic information concerning the configuration of your Altos G310 Mk2 system.

Processor

•Support for an Intel Pentium 4 processor in an LGA775 socket

•Intel Pentium 4 Processors Extreme Edition

•Intel Pentium 4 Processors

•Intel Celeron D Processors

•800 and 533 MHz system bus

•Intel Hyper-Threading Technology support

•Intel EM64T support

Memory subsystem

•Four (240 - pin) DIMM slots

•DDR2 400/533 MHz unbuffered ECC memory modules supported

•Dual memory channel support

•Maximum upgrade - 4 GB

•Two-way interleaving support

Warning! Functionality issues may be encountered if mixed memory types are installed on the same server board. DIMM modules of identical type, banking and stacking technology, and vendor should be installed in the Altos G310 Mk2.

Caution! When using multiple memory modules it is recommended that you AVOID using modules from different manufacturers or that run at different speeds from each other.

The table below shows the relationship between processor type and

memory speed.

CPU	FSB (MHz)	Memory Type	Memory Speed (MHz)

Pentium 4	800	DDR2 400	400

	800	DDR2 533	533

Celeron D	533	DDR2 400	400

	533	DDR2 533	400

4	1 System information

Storage

•5.25 inch IDE CD-ROM drive

•3.5 inch Floppy disk drive

•Support for three (max) hard disk drives

•Three additional 5.25 inch device bays for add-on options such as:

•DAT72 36/72 GB tape backup drive

•AIT1 35/91 GB tape backup drive

•DVD-ROM, DVD-RW, DVD-Dual or other optical drive

Graphics interface

•Integrated PCI Express™ x8 graphics controller

Networking

•Integrated dual-port Ethernet

•Marvell® 88E8050 Gigabit Ethernet LAN controller

•Intel® 82551QM 10/100 Ethernet LAN controller

I/O ports

•Front

•Two USB 2.0 ports

•Rear

•Four USB 2.0 ports

•Two PS/2 ports (keyboard/mouse)

•Two LAN ports (RJ-45)

•One parallel port

•One serial port

•One VGA port

Serial ATA ports

•Four Serial ATA ports supporting RAID 0 or RAID 1

PCI I/O

•Six PCI slots

•Three 32-bit/33 MHz PCI slots

•Two x4 PCI Express slots (w/ x1 throughput)

•One x8 PCI Express slot

Caring features

Part of Acer's mission, as a company that cares about its end users, is to provide features that make operation, maintenance, and upgrading your system simpler and faster. The Altos G310 Mk2 is no exception to this rule. The following features and options are provided.

•Cost efficient operation in a value oriented package.

•Tool-less design.

•Front accessible USB ports.

•Integrated graphics.

•Acer EasyBUILDTM (optional) for efficient system setup and installation.

•Acer Server Manager (ASM) suite of comprehensive management tools (optional).

6	1 System information

Product specification summary

Highlighted below are the system's key features:

•Single Intel® Pentium® 4 processor supporting Hyper-Threading technology and EM64T

•533/800 MHz FSB supports processor speeds from 2.8 GHz to 3.8 GHz or higher

•Intel® 7221 Chipset

•Intel® E7221MC Memory Controller Hub (GMCH)

•Intel® 82801FR I/O Controller Hub (ICH6-R)

•Four DIMM sockets supporting DDR2 400/533 MHz ECC modules for a maximum memory capacity of 4 GB

•Intel® E7221MC GMCH integrated PCI Express x8 Graphics Controller

•Integrated dual-port Ethernet

•Marvell® 88E8050 Gigabit Ethernet LAN controller

•Intel® 82551QM 10/100 Ethernet LAN controller

•Three PCI 32-bit/33 MHz slots

•Two PCI Express x4 slot (with x1 throughput)

•One PCI Express x8 slot

•Media storage

•One 3.5 inch, 1.44 MB floppy drive

•One 5.25 inch high speed CD-ROM drive

•Additional media storage capacity

•Support for three 3.5 inch S-ATA or SCSI hard disk drives

•Three additional 5.25 inch half-height bays

•External ports

• PS/2-compatible keyboard and		•	One serial port
	mouse ports
•	Six USB ports (2 front, 4 rear)	•	Parallel/printer port
•	Two LAN ports	•	One VGA port

•Power supply unit (PSU)

• One 350W ATX12, auto-switching power supply

8	1 System information

•Operating Systems supported

•Microsoft® Windows® Server 2003

•Red Hat® Enterprise Linux 3.0

•Novell Netware 6.5

2 System tour

This chapter provides locations of various components and ports, and instructions on how to set up the system. Procedures on how to connect peripherals are also explained.

System board

Mainboard layout

The mainboard becomes accessible once you open the system. It should look like the figure shown below

A	C	E	G	I
B	D	F	H	J
				K
					L
				M
II				O	N
				O	P
				Q	R
					R
				S	T
					T

HH FF			X	V	U
HH FF	DD BB Z		X	V	U
GG EE		CC AA	Y	W

Item Description

APCI 32-bit/33 MHz slot 3

BRear fan connector

CPCI Express x4 (w/ x1 throughout) slot 2

DPCI Express x4 (w/ x1 throughout) slot 1

EIntel 82551QM LAN controller

FPCI 32-bit/33 MHz slot 2

GPCI 32-bit/33 MHz slot 1

HMarvell 88E8050 PCI Express Gigabit Ethernet Controller

IPCI Express x8 slot 1

JBack Panel I/O

KTwo x 4 power connector

12	2 System tour

Item Description

LV reg fan connector

MCPU socket

NCPU fan connector

OHardware Management controller

PIntel E7221MC GMCH

QChannel A DIMM 0 (Blue) Socket

RChannel A DIMM 1 (Black) Socket

SChannel B DIMM 0 (Blue) Socket

TChannel B DIMM 1 (Black) Socket

UI/O controller

VFloppy disk drive connector

WTwo x12 Power connector

XParallel ATA IDE connector

YCMOS battery

ZChassis intrusion connector

AABIOS configuration jumper

BBClear CMOS jumper

CCFront fan connector

DDSerial ATA connectors

EEFront panel USB connectors

FFSerial B connector

GGSCSI status LED connector

HHFront panel connector

IIIntel 82801FR ICH6R I/O Controller Hub

Jumper settings and CMOS clear

1	3
J6J3
Function/Mode	Jumper setting	Configuration

Normal	1-2		The BIOS uses current configuration
			information and passwords for
			booting.
Configure	2-3		After the POST runs, Setup runs
	1	3	automatically. The maintenance menu
			is displayed.
Recovery	None		The BIOS attempts to recover the BIOS
	1	3	configuration. A recovery floppy disk is
			required.
Function/Mode	Jumper Setting		Configuration

Normal 1-2

The BIOS uses current configuration information.

Clear CMOS	2-3		During POST, the CMOS configuration
	1	3	is reset to default values.
No Jumper	None		Normal operation, BIOS uses current
	1	3	configuration information.

14	2 System tour

External and internal structure

Front bezel

Note: One pair of system keys are provided (attached to the rear panel of the system).

No. Description

1CD-ROM drive

2CD-ROM headphone port

3CD-ROM volume control

4CD-ROM activity indicator

No. Description

5FDD eject button

6FDD (floppy disk drive)

7FDD activity indicator

8Security keylock

9HDD activity indicator

10System power indicator

11System power button

12USB 2.0 ports (two)

135.25-inch device bays

14CD-ROM stop/eject button

16	2 System tour

Front panel

No. Description

1CD-ROM drive

2CD-ROM headphone port

3CD-ROM volume control

4CD-ROM activity indicator

5FDD eject button

6FDD (floppy disk drive)

7FDD activity indicator

8Security keylock

No. Description

9HDD activity indicator

10System power indicator

11System power button

12USB 2.0 ports (two)

135.25-inch device bays

14CD-ROM stop/eject button

18	2 System tour

Rear panel

No.	Icon	Description

1		Main power supply unit

2		PS/2 mouse port



3		PS/2 keyboard port

4		Parallel/printer port


5		Serial port

6		VGA port

+ 106 hidden pages