ARMC/3P
User Guide
Release 04.02.00
Copyright © 2007 Acer Inc
Userguide_ARMC/3P_v2
March 2007
100-80-8250-00
Copyright and Trademark Information
This document contains propriet ary information that is protected by copyri ght. All rights
reserved. No part of this document may be photocopied, r eproduced, or t ranslated into
another language without express prior written consen t of Acer Inc.
© Copyright 2007 Acer Inc, All rights reserved. Java i s a registered trademark of S un
Microsystems, Inc. Internet Explorer is a registered trademark of Mi crosoft Corporation.
Netscape and Netscape Navigator are r egistered trademarks of Netscape
Communication Corporation. The Raritan logo are trademarks of Raritan Computer, Inc.
All other marks are the property of their respectiv e owners.
FCC Information
This equipment h as been tested and found to comply with the limits for a Class A digital
device, pursuant t o P art 15 of the FCC Rules. T hese limits are des igned to prov ide
reasonable protection against harmful interferenc e in a commercial i nstallation. This
equipment generates, uses, and can radiate radio frequency energy and if not installed
and used in accordance with the instructions, may cause harmful i nterference to radio
communications. Operation of this equipment in a residential environment may cause
harmful interference.
Japanese Approvals
Acer is not responsible for damage t o this product resulting from accident, disaster,
misuse, abuse, non-Acer modification of the product, o r other events outside of Acer’s
reasonable control or not arising under normal operat ing conditions.
C
US
L
U
I.T.E .
For assistance around the world, please see the b ack cover of this guide for
regional Acer Inc contact information.
Safety Guidelines
To avoid potentially fatal shock hazard and possib le damage to Acer equipment:
• T est AC outlets at y our computer and monitor for proper polarity and groun ding.
• Use only with grounded outlets at both the computer an d monitor. When using a
backup UPS, power the computer, monitor and appliance o ff the supply.
C
ONTENTS
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Contents
ARMC/3P
ARMC/3P ARMC/3P
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Contents
Contents Contents
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Chapter 1: Introduction
Chapter 1: Introduction Chapter 1: Introduction
Chapter 1: Introduction .......... .......... ........... .
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Product Overview .... .................... ................. ................... ................... .................... ... 1
Product Photos.. ................... ................. ................... .................... ................... .......... 1
Product Features ................. .................. ................... .................... ................... .......... 3
Terminology................ .................... .................... ................... ................. ................... 3
Package Contents ... .................... ................... ................. ................... .................... ... 5
When the Server is up and running ... .................... ................. ................... ................ 5
When the Server is dead .... ................... ................... .................... ................... .......... 6
Chapter 2: Installation
Chapter 2: Installation Chapter 2: Installation
Chapter 2: Installation .... ........... ............ .....
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.. 7
7 7
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Operation Overview.... .................... .................... ................... ................. ................... 7
Connectors and Jumpers................... .................... ................... .................... ............. 7
Serial Interface.................................. .................................................. ............................................... 8
USB Plug ................. .................................................. ..................................................... ...................8
Video/USB System Interface .............................................................. ............................................... 8
10/100 Mpbs Ethernet Adaptor .................................. .................................................. ......................8
External Power Option ............................................... .................................................. ......................8
Power using ATX Power Cable Adaptor .................. .................................................... ......................8
ATX Power Reset .. .................................................... .................................................. ......................8
Intelligent Management Platform Bus Connector (IPMB) .......................................... ........................9
The Set to Default (S2D) Pins ................................... .................................................. ......................9
Serial 1, Serial 2 and PS/2................ .................................................. ............................................... 9
Placing the ARMC/3P into the Server .................... .................... .................. ............ 11
Open the Server ........................................................ ..................................................... .................11
Plugging an ARMC/3P into a PCI Slot ....................... .................................................. ....................11
Chapter 3: Configuration
Chapter 3: Configuration Chapter 3: Configuration
Chapter 3: Configuration ........ .......... ........... ...
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17 17
17
Initial Configuration..... .................... .................... ................... ................. ................. 17
ARMC/3P Psetup Tool ...................... .................... .................... ................... ........... 17
Using the Psetup Tool via Graphical User Interface ......................................... ...............................1 7
Running the Linux Psetup Tool via Command Line ............................ ............................................. 18
Mac Address Detection ..................... .................... .................... ................... ........... 20
Authentication.............. ................... .................... ................... ................... ............... 20
Initial Configuration via DHCP Server .................... .................... ................. ............. 21
Initial Configuration via Serial Console ........ .................... ................... .................... . 21
Web Interface .......... .................... ................... ................. ................... .................... . 22
Mouse, Keyboard and Video configuration . ................. .................... ................... ..... 22
ARMC/3P USB interface................. .................................................... ............................................. 22
ARMC/3P Keyboard Settings .................................... .................................................. ....................23
Remote Mouse Settings ............................................ .................................................. ....................23
Auto Mouse Speed and Mouse Synchronization ....... .................................................. ....................23
Host System Mouse Settings.......... .................................................... ............................................. 24
Single and Double Mouse Mode....... .................................................. ............................................. 25
Recommended Mouse Settings...... .................................................... ............................................. 25
Video Modes............ .................................................. ..................................................... .................26
Resetting the ARMC/3P to its Factory Settings......... ................. ................... ........... 26
Using the S2D Pins........................... .................................................. ............................................. 26
Using the Serial Interface .......................................... .................................................. ....................26
ii C
ONTENTS
Chapter 4: Usage
Chapter 4: Usage Chap ter 4: Usage
Chapter 4: Usage ......... ........... ........... .
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......... 27
27 27
27
Prerequisites . .................... .................... ................... ................. ................... ........... 27
HTTP/HTTPS ................................... .................................................. ............................................. 27
Telnet....................... .................................................. ..................................................... .................27
SSH ....................................... .................................................... .................................................. ....27
Login into the ARMC/3P and logout................ .................... .................. .................. . 28
Login into the ARMC/3P ................................. .................................................. ...............................28
Navigation................ .................................................. ..................................................... .................29
Logout from the ARMC/3P................ .................................................. ............................................. 31
Managing the ARMC/3P with a Comma ndCenter ............ .................. ................. ..... 31
The Remote Console............... .................... ................. ................... ................... ..... 31
General Description .......................... .................................................. ............................................. 31
Main Window ......... .................................................... .................................................. ....................32
Remote Console Control Bar ..................................... .................................................. ....................33
Remote Console Options.................. .................................................. ............................................. 34
Remote Console Status Line ............ .................................................. ............................................. 44
Optimizing the Video Picture ..................................... .................................................. ....................45
Reducing the Noise of the Video Picture ................................. .................................................. ......46
Using the ARMC/3P with low bandwidth.................. .................................................... ....................47
Chapter 5: Menu Options
Chapter 5: Menu Options Chapter 5: Menu Options
Chapter 5: Menu Options ..... ............ ............ ...
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........ ............ ......... 49
49 49
49
Remote Control ........... ................... ................. ................... .................... ................. 49
KVM Console........... .................................................. .................................................. ....................49
Remote Power .................................. .................................................. ............................................. 49
Telnet Console.................................. .................................................. ............................................. 51
Virtual Media . .................... .................... ................... ................. ................... ........... 54
Floppy Disk ....................................... .................................................. ............................................. 54
CD ROM ................ .................................................... .................................................. ....................55
Drive Redirection ... .................................................... .................................................. ....................59
Options .................................. .................................................... .................................................. ....62
Creating an Image ... .................................................. .................................................. ....................63
System Health ......... .................... .................. .................. ................... .................... . 65
Chassis Control ......................................................... .................................................. ....................65
Monitor Sensors................................ .................................................. ............................................. 65
System Event Log............................. .................................................. ............................................. 66
Alarm Settings ........................................................... ..................................................... .................66
User Management .............. ................... ................... .................... ................... ........ 67
Change Password ..................................................... ..................................................... .................67
User and Groups ....................................................... ..................................................... .................67
Permissions ........... .................................................... .................................................. ....................69
KVM Settings.............. .................... .................... ................... .................. ................ 70
User Console .................................... .................................................. ............................................. 70
Power Control ................................... .................................................. ............................................. 73
Keyboard/Mouse............................... .................................................. ............................................. 74
Video ................................................ ..................................................... .......................................... 75
Device Settings ........................ ................... .................. .................. .................... .... 78
Network ............................................ .................................................. ............................................. 78
Dynamic DNS ........ .................................................... .................................................. ....................81
Security.................... .................................................. ..................................................... .................83
Certificate ......................................... .................................................. ............................................. 86
Serial Port ......................................... .................................................. ............................................. 89
Intelligent Platform Management Interface (IPMI)............................. ............................................... 92
Date/Time ................ .................................................. .................................................. ....................93
Authentication ................................... .................................................. ............................................. 93
Event Log ......................................... ..................................................... .......................................... 96
SNMP Settings .......................................................... ..................................................... .................98
Maintenance...... ................... ................. ................... .................... ................... ...... 101
Device Information... .................................................. .................................................. ..................101
Language................. ..................................................... .................................................... .............102
Event Log ......................................... ..................................................... ........................................ 103
Update Firmware ... .................................................... .................................................. ..................103
Unit Reset ......................................... .................................................. ........................................... 104
Appendix A: Specifications
Appendix A: Specifications Appendix A: Specifications
Appendix A: Specifications .... .......... ............ ......
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105 105
105
Sizes and Weights....... ................... .................... ................... ................. ............... 105
Environment ............... .................... ................. ................... ................... ................ 105
Temperature ............ .................................................. .................................................. ..................105
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ONTENTS
iii
Humidity................... .................................................. .................................................. ..................105
Appendix B: ARMC/3P Video Modes
Appendix B: ARMC/3P Video Modes Appendix B: ARMC/3P Video Modes
Appendix B: ARMC/3P Video Modes ...... ............ ............ ..
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........ ...107
107 107
107
Appendix C: Key Codes
Appendix C: Key Codes Appendix C: Key Codes
Appendix C: Key Codes .......... .......... ........... .
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109 109
109
Appendix D: Pin Assignment
Appendix D: Pin Assignment Appendix D: Pin Assignment
Appendix D: Pin Assignment .. .......... ............ ........
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111 111
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VGA HD-15 ... .................... .................... ................... ................. ................... ......... 111
RJ45 Connetcor Ethernet ... ................... ................... .................... ................... ...... 111
IPMB/I2 Connector .. .................... .................. .................. ................... ................... 111
Serial SUB-D9 Connector 1..... .................. .................. .................... ................... ... 112
PS/2 Connector ....... .................... ................... ................. ................... ................... 112
USB...... ................... .................... ................... .................. .................. ................... 112
Appendix E: Troub
Appendix E: Troub Appendix E: Troub
Appendix E: Troubleshooting
leshooting leshooting
leshooting . ............ ............ .......
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113 113
113
Appendix F: GNU General Public License (GPL)
Appendix F: GNU General Public License (GPL) Appendix F: GNU General Public License (GPL)
Appendix F: GNU General Public License (GPL) .............. ..........
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115 115
115
Appendix G: The OpenLADAP Public License
Appendix G: The OpenLADAP Public License Appendix G: The OpenLADAP Public License
Appendix G: The OpenLADAP Public License ........ ........... .........
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121 121
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iv F
IGURES
Figures
Figure 1 ARMC/3P with High-Profil Bracket.. .................................................. ............................................. 1
Figure 2 24-pole ATX Power Cable Adaptor ............................ .................................................. .................. 1
Figure 3 ARMC/3P with Low-Profil Bracket............................ .................................................. .................... 2
Figure 4 IPMB Cable, Power Cable, Reset Cable.................. .................................................... .................. 2
Figure 5 Serial Cable ............................................................... .................................................. .................. 2
Figure 6 VGA-USB System Cable and PS/2 System Cable............................ ............................................. 2
Figure 7 ARMC/3P Internal Connectors........ .................................................... ........................................... 7
Figure 8 Connection of the ARMC/3P VGA-USB System Cable..................... ............................................. 7
Figure 9 ARMC/3P Reset/Power Connection Pinout ................................................................. .................. 9
Figure 10 ARMC/3P with PS/2 ................................................. .................................................. ................ 10
Figure 11 PS/2 System Cable .................................................. .................................................. ................ 10
Figure 12 Mounting the ARMC/3P into a PCI Slot ............................................ ......................................... 11
Figure 13 IPMB Cable............ .................................................. .................................................. ................ 11
Figure 14 IPMB Connector.............................. .................................................. ......................................... 12
Figure 15 Power using Reset/Power Wires............................ .................................................... ................ 12
Figure 16 Power using ATX Power Cable Adaptor .................................................................... ................ 14
Figure 17 ARMC/3P Psetup Tool (Windows Version) ..................................... ........................................... 18
Figure 18 ARMC/3P Psetup Tool (Linux Version) ........................................... ........................................... 18
Figure 19 Remote Console Control Bar: Sync Button ..................................... ........................................... 24
Figure 20 Terminal with Reset Message....... .................................................. ........................................... 26
Figure 21 The Internet Explorer displaying the Encryption Key Length ..................................... ................ 28
Figure 22 Login Screen.......... .................................................. ..................................................... ............. 28
Figure 23 Password Change Request .............................................................. ......................................... 29
Figure 24 ARMC/3P Main Page Overview ............................. .................................................... ................ 30
Figure 25 Navigation Frame Overview.......... .................................................. ........................................... 30
Figure 26 Logout Link .............................................................. ..................................................... ............. 31
Figure 27 Remote Console .. .................................................... .................................................. ................ 32
Figure 28 Remote Console Control Bar ........ .................................................... ......................................... 33
Figure 29 Remote Console Options Menu ............................... .................................................. ................ 34
Figure 30 Remote Console Options Menu: Scaling ................................................................... ................ 35
Figure 31 Remote Console Options Menu: Mouse Handling . .................................................. .................. 36
Figure 32 Remote Console Options Menu: Local Cursor....... .................................................. .................. 37
Figure 33 Remote Console Options Menu: Chat Window...... .................................................. .................. 37
Figure 34 Remote Console Options Menu: Video Settings Panel .............................................. ................ 39
Figure 35 Remote Console Options Menu: Softkeyboard ............................... ........................................... 41
Figure 36 Soft Keyboard Mapping ........................................... .................................................. ................ 41
Figure 37 Remote Console Options Menu: Hotkey Confirmations Dialog....... ........................................... 42
Figure 38 Remote Console Options Menu: Encoding - Predefined................. ........................................... 42
Figure 39 Remote Console Options Menu: Encoding - Compression ...................................... .................. 43
Figure 40 Remote Console Options Menu: Encoding – Color Depth .............. ........................................... 44
Figure 41 Remote Console Status Line ............................................................ ......................................... 44
Figure 42 Status Line Transfer Rate ............... .................................................. ......................................... 45
Figure 43 Remote Console Video Settings: Reset this Mode .................................................... ................ 46
Figure 44 Main Page with Remote Console Preview ............. .................................................. .................. 49
Figure 45 Power Control Overview ................................................................... ......................................... 50
Figure 46 ‘Internal Power Control’ Buttons............................. .................................................... ................ 50
Figure 47 ‘Power Control via IPMI’ Buttons............................ .................................................... ................ 51
Figure 48 Telnet Console....... .................................................. .................................................. ................ 52
Figure 49 Floppy Virtual Area .................................................. .................................................. ................ 54
Figure 50 Select Image File . .................................................... .................................................. ................ 55
Figure 51 Active Image File ..................................................... .................................................. ................ 55
F
IGURES
v
Figure 52 Selecting CD-ROM and Windows Share ........................................ ........................................... 56
Figure 53 The Image File on the Share.................................... .................................................. ................ 57
Figure 54 Explorer Context Menu ................................. .................................................. ........................... 58
Figure 55 Share Configuration Dialog ...................................... .................................................. ................ 58
Figure 56 Drive Redirection ..................................................... .................................................. ................ 59
Figure 57 Main View ................................................................ .................................................. ................ 60
Figure 58 Selecting the desired Drive ........... .................................................... ......................................... 61
Figure 59 Selection Write Support .................................................................... ......................................... 61
Figure 60 Device Authentification ............................................ .................................................. ................ 61
Figure 61 Virtual Drive Selection................... .................................................... ......................................... 62
Figure 62 Tray Info................. .................................................. ..................................................... ............. 62
Figure 63 USB Mass Storage Option ....................................... .................................................. ................ 62
Figure 64 RawWrite for Windows Selection Dialog ......................................... ........................................... 63
Figure 65 Nero Selection Dialog ................................... .................................................. ........................... 64
Figure 66 Chassis Control............................... .................................................. ......................................... 65
Figure 67 Monitor Sensors Overview ..................................... .................................................... ................ 66
Figure 68 System Event Log Overview .................................... .................................................. ................ 66
Figure 69 IPMI Alarm Configuration ......................................... .................................................. ................ 66
Figure 70 Set Password......... .................................................. .................................................. ................ 67
Figure 71 User/Group Management ........................................ .................................................. ................ 67
Figure 72 User/Group Permission Settings... .................................................. ........................................... 69
Figure 73 User Console Settings (Part 1) ......................................................... ......................................... 70
Figure 74 User Console Settings (Part 2) ......................................................... ......................................... 71
Figure 75 Power Control ...... .................................................... .................................................. ................ 73
Figure 76 Keyboard and Mouse Settings ................................. .................................................. ................ 74
Figure 77 Video Settings........ .................................................. ..................................................... ............. 77
Figure 78 Network Settings.. .................................................... .................................................. ................ 78
Figure 79 Dynamic DNS .......................................................... .................................................. ................ 81
Figure 80 Dynamic DNS Scenario .................................................................... ......................................... 81
Figure 81 Security Settings ............................. .................................................. ......................................... 83
Figure 82 Certificate Settings. .................................................. .................................................. ................ 87
Figure 83 SSL Certificate Upload.................... .................................................. ......................................... 88
Figure 84 Serial Settings........ .................................................. .................................................. ................ 90
Figure 85 IPMI Settings................................... .................................................. ......................................... 92
Figure 86 Date and Time ......................................................... .................................................. ................ 93
Figure 87 Authentication Settings ................................. .................................................. ........................... 95
Figure 88 Event Log Settings. .................................................. ..................................................... ............. 97
Figure 89 SNMP Settings................................ .................................................. ......................................... 99
Figure 90 Device Information .......................... .................................................. ....................................... 101
Figure 91 Connected Users . .................................................... .................................................. .............. 101
Figure 92 Voltages Overview .......................... .................................................. ....................................... 102
Figure 93 Language Settings .......................... .................................................. ....................................... 102
Figure 94 Event Log List ........ .................................................. ..................................................... ........... 103
Figure 95 Update Firmware Dialog ................................................................... ....................................... 103
Figure 96 Unit Reset .............. .................................................. .................................................. .............. 105
Figure 97 English (US) keyboard Layout, used for the key codes ............................................. .............. 109
Figure 98 VGA HD-15 ..................................... .................................................. ....................................... 111
Figure 99 RJ45 ............................................... .................................................. ....................................... 111
Figure 100 Serial Connector ......................................... .................................................. ......................... 112
vi F
IGURES
Tables
Table 1 Hardware Failures... .................................................... .................................................. .................. 6
Table 2 Host System Failures and how they are detected .............................. ............................................. 6
Table 3 Voltage and Power Specification................................. .................................................. ................ 14
Table 4 Initial Network Configuration ................................................................ ......................................... 17
Table 5 Serial Line Parameters....................... .................................................. ......................................... 21
Table 6 Standard User Settings ...................... .................................................. ......................................... 22
Table 7 Standard User Settings ...................... .................................................. ......................................... 29
Table 9 Links for Navigation............................ .................................................. ......................................... 30
Table 10 Buttons displaying the Access Status ................................................ ......................................... 45
Table 11 Buttons displaying the Monitor State .................................................. ......................................... 45
Table 12 ARMC/3P Specifications ................ .................................................... ....................................... 105
Table 13 Temperature .................................... .................................................. ....................................... 105
Table 14 Humidity .................. .................................................. .................................................. .............. 105
Table 15 ARMC/3P Video Modes ................................. .................................................. ......................... 107
Table 16 Key Names ...................................... .................................................. ....................................... 109
Table 17 VGA HD-15 ............. .................................................. .................................................. .............. 111
Table 18 RJ45........................ .................................................. ..................................................... ........... 111
Table 19 IPMB/I2C Connector ...................................... .................................................. ......................... 111
Table 20 Serial Connector 1 .................................................... .................................................. .............. 112
Table 21 Serial Connetcor 2 .................................................... .................................................. .............. 112
Table 22 PS/2 Connector....... .................................................. ..................................................... ........... 112
Table 23 USB Connector ....... .................................................. .................................................. .............. 112
F
IGURES
vii
C
HAPTER
1:
I
NTRODUCTION
1
Chapter 1: Introduction
Pro duc t Ove rv iew
The ARMC/3P is a manufacturer-independe nt remote administration sy stem. The
ARMC/3P w orks as a n integrated solution on your server s ystem. Ba sed on an
embedded operating system, the ARMC/3P provides both exceptional stability a nd
permanent availability independent of the present state of the server’s operating system.
As a system ad ministrator, you have entire control and location-independent remote
access to react upon both critical incidents and c ases of necessary maintenance.
Pro duc t Ph oto s
Figure 1 ARMC/3P with High-Profil Bracket
Figure 2 24-pole ATX Power Cable Ada ptor
2 P
RODUCT
U
SER
G
UIDE
Figure 3 ARMC/3P with Low-Profil Bracket
Figure 4 IPMB Cable, Power Cable, Re set Cable
Figure 5 Serial Cable
Figure 6 VGA-USB System Cable and PS/2 System Cable
C
HAPTER
1:
I
NTRODUCTION
3
Pro duc t Fe atu res
The ARMC/3P defines a new class of remote access devices. It combines digital remote
access vi a IP networks with comprehensive and integrated system management. The
ARMC/3P offers convenient, remote KVM access and c ontrol via LAN or Internet. It
captures, digitizes, and compresses video and transmits it w ith keyboard and mouse
signals to and from a remote computer. Remote access and control software runs on its
embedded processors only, but not on m ission critical servers, so there is no
interference with server operation or impact on ne twork performance.
Furthermore, the ARMC/3P offers additional remote power management with the help of
optional available devices. Features of the ARMC/3P are:
- KVM (keyboard, video, mouse) access over IP or telephone line
- No impact on server or network performance
- Automatically senses video resolution for best possible screen capture
- High-performance mouse tracking and sy nchronization
- Port to connect a user console for direct analogou s access to KVM device
- Local mouse suppression (only when using SUN’s Java Vi rtual Machine)
- Remote Power Management
- Remote Virtual Media
Ter min olog y
ACPI
Advanced Configuration and Power Interface
A specification that enables the operating sy stem to implement power
management and system configuration.
ATX
Advanced Technology Extended
A specification that covers the style of motherboar ds and enclosures
introduced by Intel in 1995.
Client
The workstation of the user for connecting the host system through the
ARMC/3P.
DHCP
Dynamic Host Configuration Protocol
A protocol for dynamically assigning IP addresses to host names,
especially used in a local network.
DNS
Domain Name System
A protocol used to locate computers on the Interne t by their name.
FAQ
Frequently Asked Questions
4 P
RODUCT
U
SER
G
UIDE
Host
Host System
The server system which is hosting the ARMC/3P.
HTTP
Hypertext Transfer Protocol
One of the protocols used for communication bet ween single computers,
especially between web browsers and web servers.
HTTPS
Hypertext Transfer Protocol Secure
The secure version of HTTP.
IPMI
Intelligent Platform Management Interface
A specification defining a set of common inter faces for operating system
independent platform management and health mo nitoring.
LED
Light Emitting Diode
A semiconductor device that emits incoherent monoch romatic light when
electrically biased in the forward direction.
PS/2
Personal System/2
IBM’s second generation of personal computers, which was released to
the public in 1987. Today, PS/2 is known as a device in terface for mouse
and keyboard.
SNMP
Simple Network Management Protocol
A widely used network monitoring and control prot ocol.
SSH
Secure Shell
An encrypted network protocol providing a secure replacement for Telnet.
SSL
Secure Socket Layer
An encryption technology for the Internet used to p rovide secured data
transmissions.
SVGA
Super Video Graphics Array
A refinement of the Video Graphics Array (VGA) that p rovides increased
pitch and resolution performance.
UTP
Unshielded Twisted Pair
A cable with two conductors twisted as a pair and bundled within the
same outer PVC covering.
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1:
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NTRODUCTION
5
Pac kage Co nte nts
The ARMC/3P comes as a regular PCI card and is sh ipped with:
- an ARMC/3P Board with High-Profile Bracket
- a VGA-USB System Cable
- an IPMB Cable
- an ATX Reset/Switch Cable
- a Videosplitter cable for Local Console
- a CD ROM with User Manual and utilities
- a Quick Start Guide
- an External Power supply # TZ.30400.006
1
1. In EMEA Region the ARMC/3P card is shipped by default with the External Power
Adaptor, In order to make the ARMC/3P card S ystem independent. In other regions it is
an optional item.
Available separately (optional):
- Power Pack US (PWRPK-US-5mm) # TZ.30400.004
External Power Supply
AC Power Cord US
- Power Pack UK (PWRPK-UK-5mm) # TZ.30400.005
External Power Supply
AC Power Cord UK
- Power Pack EU (PWRPK-EU-5mm) # TZ.30400.006
External Power Supply
AC Power Cord EU
Whe n th e S erv er i s u p a nd run ning
The ARMC/3P gives you fu ll control over t he remote server. T he Management Console
allows you to access the remote server’s graphics, keyboard and mouse and to send
special commands to the server. You can a lso perform periodic maintenance o f the
server. Using the Console Redirection Service y ou can do the following:
• Reboot the system (a graceful shutdown)
• W atch the boot pro cess
• Boot the system from a separate partition or from Virtual Media
to load the diagnostic environment or install oper ating systems
• Run special diagnostic programs
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Whe n th e S erv er i s d ead
Obviously, fixing hardware defects is not possible using a r emote management device.
Nevertheless, the ARMC/3P gives the administrator valuable information about the type
of a hardware f ailure. Serious hardware failures can be categorized into five different
categories with different chances to happen
1
:
Table 1 Hardware Failures
Category Probability
Hard disk failure 50 %
Power cable detached, power supply failure 28 %
CPU, Controller, motherboard failure 10 %
CPU fan failure 8 %
RAM failure 4 %
Using the ARMC/3P,
administrators
can
determine
which
kind
of
serious
har
dwar
e
failur
e
has
occurr
ed
(see
Table 2
).
Table 2 Host System Failures and how they are detected
Category Probability
Hard disk failure Console screen, CMOS set-up
information
Power cable detached, power supply
failure
Server remeians in power off state after
power on command has been given.
CPU, Controller, motherboard failure Power supply is on, but there is no video
putput.
CPU fan failure By IPMI or server specific management
software
RAM failure Boot-Sequence on boot console
Note:
Accor
ding
to
a
survey
made
by
the
Intel
Corp.
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2:
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NSTALLATION
7
Chapter 2: Installation
Ope rati on Ove rvie w
The ARMC/3P redirects local keyboard, mouse and video data to a remote
administration console. All data is transmitted wit h the TCP/IP protocol family.
The ARMC/3P can be used in both a m ulti-administrato r and multi-server environments.
Combining o ne or more ARMC/3P with a s ingle KVM switch allows acess to m ultiple
servers on a single remote console.
Conn ect ors an d Ju mpe rs
Figure 7 and Figure 8 show all connectors and plugs of the ARMC/3P. E ach of these
connectors will be explained in the following.
Figure 7 ARMC/3P Internal Connectors
Figure 8 Connection of the ARMC/3P VGA-USB System Cable
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Serial Interface
An optional external modem may be connected to the ARMC/3P using this
connector. T he conne ctor is compliant to the RS 232 serial line stan dard with
hardware handshake.
Every off-the-shelf modem can be connected to the ARMC/3P v ia t he RS 232
interface. For details on configuring and using the serial interface please see
Chapter 5: Serial Port.
USB Plug
Use this connector to connect the ARMC/3P with the host’s USB interface.
Video/USB System Interface
This interface combi nes both the USB and the Video input connector of t he
ARMC/3P. Please connect the supplied sy stem cable to the connector, only.
10/100 Mpbs Ethernet Adaptor
UTP Cat 3 or 5 cables can be connected to the ARMC/3P using a standard RJ45
jack. Refer to Appendix F for the details of the pin assignment for the RJ45
connector.
External Power Option
To allow the ARMC/3P to operate i ndependently from the server system, An
external power supply must be connected to the ARMC/3P. Please see Chapter 2:
Connecting Optional External Power Supply for further details.
Power using ATX Power Cable Adaptor
The 20–pole or 24-po le ATX Power C able Ad aptor has to be conne cted to the
ARMC/3P and between the motherboard and the host power supply for the internal
powering of the ARMC/3P. Please see Chapter 2: Connecting Power using ATX
Power Cable Adaptor for further details.
ATX Power Reset
Additional cables are required in order to enable the remote reset and the remote
power functions of the ARMC/3P. The reset/power switch has the pin assignment
as shown in Fig ure 9. Please see Chapter 2 : Connecting to ATX Control
Signals for further details.
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NSTALLATION
9
Figure 9 ARMC/3P Reset/Power Connecti on Pinout
Note: On the ARMC/3P the pin for the power connector is tagged with “ATX”.
Intelligent Management Platform Bus Connector (IPMB)
The IPMB connector on an IPMI capable motherboard allows direct access to
power control functions. Connecting the IPMB connector of the ARMC/3P with
such a port using our IPMB cable makes it possible t o use the IPMI over IPMB
function of the ARMC/3P. Refer to Appendix D: Pin Assignment for the pin
assignment details of the IPMB connector.
The Set to Default (S2D) Pins
These pins may be used to reset the ARMC/3P to its factory settings. See Chapter
3: Resetting the ARMC/3P to its Factory Settings for a detailed description on
how to reset the ARMC/3P.
Serial 1, Serial 2 and PS/2
If your s erver does not support USB k eyboard and/or mouse in all states but only
PS/2 mouse and keyboard, you need the PS/2 system cable to connect the
ARMC/3P. The pr oprietary PS/2 to Sub D9 cable enables the control over the host
system. The following steps describe how to use this PS/2 system cable.
1. The flat cable from the serial port (Sub D9 connector) of the High-Profile
Bracket has to be connected to the PS/2 pins on the A RMC/3P (see Figure 10).
2. Connect the PS/2 cable to th e serial port (Sub D9) (see Figure 11 PS/2 System
Cable).
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Figure 10 ARMC/3P with PS/2
Figure 11 PS/2 System Cable
There are only 9 PS/2 pins on the ARMC/3P. T herfore the PS/2 system cable
offers only the connection from ARMC/3P to the server. Connecting local PS/2
mouse and keyboard to the server is no longer po ssible!
There are the following function restrictions:
- If using the Low-Profile Bracket, then there is no serial or PS/2 connection
possible. Except for using additional brackets for offering the missing
connection.
- If using the High-Profile Bracket, then you have either the serial connector
or the PS/2 connector. Except for using an additional bracket to offer t he
missing connection.
- If using PS/2 connection f rom A RMC/3P to server, t hen the l ocal mouse
and keyboard have to be connected via USB.
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11
Pla cing th e A RMC /3P int o t he S erv er
Open the Server
In order to install the ARMC/3P you need to open the host system. Detach the host
from its power cable and follow the instructions o f your system documentation.
Plugging an ARMC/3P into a PCI Slot
ARMC/3P PCI
Place the ARMC/3P into a free PCI slot. You may use any PCI slot (33 or 66 MHz,
32 or 64 Bit, PCI-X).
Figure 12 Mounting the ARMC/3P int o a PCI Slot
Connecting Power and Reset Cables
The ARMC/3P o ffers the possibi lity to remotely control both th e power and the
reset functions of the host system. In order to support it, there is additional cabling
necessary. The preferred way for this cabling are the interfaces offered by IPMI.
However, if your host does not s upport IPMI you may use one of t he other
possibilities.
Connecting over IPMB
This connection is used to p ower on o r power off the system, or to perform a hard
reset. You must have a motherboard that supports IPMI 1.5 or higher and has a 3
or 4 pin IPMB connector as shown in Figure 14
o Connect the 5 pin connector of the IPMB cable with the 1x5 pin IPMB
connector on the ARMC/3P as shown in Figure 7.
o Connect the other ending of the cable with one of the IPMB connectors (3
or 4 pin connector) on the motherboard.
o Set the IPMI settings to IPMI over IPMB.
o Make sure that the IPMI function is enabled on the host system.
Figure 13 IPMB Cable
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Figure 14 IPMB Connector
Connecting to ATX Control Signals
In case your system provides separated pins for reset and power on/off, perform
the following steps while referring to Figure 7 AR MC/3P Internal Connectors.
1. Find the cable connecting the front panel reset button and the motherbo ard.
2. Disconnect this cable from the motherboard and connect it to R ST2 o f the
ARMC/3P. Refer to Figure 9 for pin assignment.
3. Take the reset cable provided with the ARMC/3P and c onnect one end to the
motherboard’s reset connector (from where you just disconnected the cable t o
the front panel), and the other end to RST1 of the RST/PWR connector of the
ARMC/3P.
4. Find the cable connecting the front panel power button and the motherboa rd.
5. Disconnect this cable from the motherboard a nd connect it to PWR2. For pin
assignment details, refer to Figure 9.
6. Take the power cable provided with the ARMC/3P and connect one end to the
motherboard’s power connector (from where you just discon- nected the cable
to the front panel), and the other end to PWR1 of the RST/PWR connector of
the ARMC/3P.
7. Check the cabling: there are four cables connected to the RST/PWR connector,
finally.
Figure 15 Power using Reset/Power Wires
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13
Connecting with Front Panel Connector
There are motherboards which do not have separated pins for power on/off and
reset. Both t he reset and the power buttons are placed on the system’s front panel
and connected to the motherboard via a common front panel connector. To allow
the connection of the ARMC/3P’s remote reset and power on/off signals to those
motherboards a special front pan el adapter has to be placed between the front
panel connector on the mo therboard and t he cable connector to the f ront panel.
Please ask your local service center for assistanc e.
Connecting Power Supply
The ARMC/3P offers the possibility to be p owered i nternally by th e host system
using the ATX Power Adaptor cable or po wered externally using the external
Power adaptor. (see Package Contents ).
Connecting Power using ATX Power Cable Adaptor
If the host system provides an ATX 20 or ATX 24 (EPS) connection from the power
supply to the motherboard, this cable can be extended with the delivered ATX
Power Cable Adaptor. In that c ase the ARMC/3P is powered internally using the
5V Standby Power of the host power supply . There is no other external power
supply necessary.
For connecting the ATX Power Cable Adaptor obey the follow ing steps while
referring to Figure 7.
1. Power off the host and disconnect it from the power line.
2. Find the ATX cable connecting the host system power supply and the
motherboard and remove the cable.
3. Exchange the disconnected cable with t he delivered 20-pole ATX Power Cable
Adaptor or the 24-pole A TX Power Cable Adaptor (EPS) cable. Then, connect
the male connector of the enclosed ATX Power Cable Adaptor to the power
supply of the host system and c onnect the female connector of the enclosed
ATX Power Cable Adaptor to the power connector of the motherboard.
4. Connect the ATX P ower Cable Adaptor male connector on the ARMC/3P with
the 5 pin female connector of the ATX Power Cable Adaptor. Refer to Figure 16
ARMC/3P Host Power pins
5. Check the cabling, finally.
Note: Powering the A RMC/3P using ATX Power Cable A daptor solution
requires Standard ATX Power Supply with 5V/2A Standby Power. Refer to
the host system and/or power supply manual if the host system and the host
power supply fully support the ATX standard.
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Figure 16 Power using ATX Po wer Cable Adaptor
Connecting Optional External Power Supply
To allow the ARMC/3P to o perate independently from the server system it is
possible to connect the card t o an external power supply. From the technical point
of view any power supply can be used as long as the f ollowing specifications are
met:
Table 3 Voltage and Power Specification
Parameter Value
Voltage 5V
Current > = 1A
Pinning P lus on inner connector
Dimension 2.1 mm diameter
We recommend a 5V /1A power supply. Contact your local sa les representative for
an Acer approved power supply.
Important: Any standard power supply compliant with the
requirements stated above may be used. Nevertheless, any
warranty from Acer voids if non-Acer power supplies are used in
conjunction with the ARMC/3P. Check for the Acer a pproval label
on the external power supply in or der to preserve your
manufacturer’s warranty.
Connecting Keyboard and Mouse
Keyboard and mouse data are transmitted via USB i nto the server system.
Connect the USB plug into the appropriate socket on the server. Local USB
keyboard and mouse could be plugged into the host dir ectly and parallel to t he
ARMC/3P VGA-USB cable.
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15
Connecting Ethernet
The bracket of the ARMC/3P provides a RJ45 connector for Ethernet. The connec-
tor is used either for a 100 Mbps 100Base-TX connection or for a 10 Mbps
10BASE-T connection. The adapter can sense the connection speed and will
adjust to the appropriate operation mode automat ically.
10 Mbps Connection
For 10BASE-T E thernet networks the Fast Ethernet adapter uses category 3, 4, or
5 UTP cable. To establish a 10 Mbps connection, th e cable has to be connected to
a 10BASE-T hub.
1. Make sure that the cable is wired appropriately for a standard 10BASE-T
adapter.
2. Align the RJ45 plug with the notch on the adapter ’s connector a nd insert it into
the adapter ’s connector.
100 Mbps Connection
For 100BASE-TX Ethernet networks the ARMC/3P supports category 5 UTP
cabling. To establish a 100 M bps connection, the cable has to be connected to a
100BASE- TX hub.
1. Make sure that the cable is wired appropriately for a standard 100BASE-TX
adapter.
2. Align the RJ45 plug with the notch on the adapter ’s connector a nd insert it into
the adapter ’s connector.
Important: The UTP wire pairs and configuration for 100 BASE-TX
cable are identical to those for 10 BA SE-T cable when used with
category 5 UTP cable.
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ONFIGURATION
17
Chapter 3: Configuratio n
Ini tia l Co nfi gura tio n
The ARMC/3P’s communication interfaces are all based on TCP/IP. It comes
preconfigured with the IP configuration listed in Ta ble 4 Initial Network Configuration.
Table 4 Initial Network Configuration
Parameter Value
IP auto configuration DHCP
IP address no ne
Netmask 255.255.255.0
Gateway none
IP access control none
Important: If the DHCP c onnection fails on boot up, the ARMC/3P
will not have an IP adresss.
If this initial configuration does not meet your requirements, the following describes t he
initial IP configuration that is necessary to acces s the ARMC/3P for the first time.
ARM C/3 P Ps etup T ool
The psetup
tool
is
used
to
determine
the
IP
addr
ess
assigned
to
the
ARMC/3P
by
the
DHCP
server
or
to
change
the
device’s
initial
network
configuration.
Using the Psetup Tool via Graphical User Interface
Connect the ARMC/3P to your computer via local network. Start t he psetup tool,
which can be found on your ARMC/3P CD, on the computer in which the ARMC/3P
is installed or any other computer which is part of the same local network.
Note: If your network p rovides a properly configured DHCP server t he
ARMC/3P should be automatically assigned an IP address. Please ask your
DHCP admin for the IP address the ARMC/3P got from the DHCP server.
A window opens as seen in Figure 17 (on a Windows OS) and Figure 18 ARMC/3P
Psetup Tool (Linux Version).
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Figure 17 ARMC/3P Psetup Tool (Windows Version)
Figure 18 ARMC/3P Psetup Tool (Linux Version)
Running the Linux Psetup Tool via Command Line
The following list shows the command syn tax and their usage:
--mac <MAC address of the device>
Shows the current network configuration.
--ip <neue IP address>
Set a new IP address.