Acer Altos Easystore M2 User Manual

Aspire easyStore H340

User Guide

Copyright © 2009 Acer Incorporated

All Rights Reserved.

Aspire easyStore H340

User Guide

Changes may be made periodically to the information in this publication without obligation to notify any person of such revision or changes. Such changes will be incorporated in new editions of this manual or supplementary documents and publications. This company makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims the implied warranties of merchantability or fitness for a particular purpose.

Record the model number, serial number, purchase date, and place of purchase information in the space provided below. The serial number and model number are recorded on the label affixed to your server. All correspondence concerning your unit should include the serial number, model number, and purchase information.

No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopy, recording, or otherwise, without the prior written permission of Acer Incorporated.

Aspire easyStore H340

Model Name :

Part Number:

Purchase Date:

Place of Purchase:

Acer and the Acer logo are registered trademarks of Acer Inc. Other company’s product names or trademarks are used herein for identification purposes only and belong to their respective companies.

iii

Safety instructions

Read these instructions carefully. Keep this document for future reference. Follow all warnings and instructions marked on the product.

Turning the product off before cleaning

Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.

CAUTION for plug as disconnecting device

Observe the following guidelines when connecting and disconnecting power to the power supply unit:

Install the power supply unit before connecting the power cord to the AC power outlet.

Unplug the power cord before removing the power supply unit from the computer.

If the system has multiple sources of power, disconnect power from the system by unplugging all power cords from the power supplies.

CAUTION for Accessibility

Be sure that the power outlet you plug the power cord into is easily accessible and located as close to the equipment operator as possible. When you need to disconnect power to the equipment, be sure to unplug the power cord from the electrical outlet.

CAUTION for Listening

To protect your hearing, follow these instructions.

•Increase the volume gradually until you can hear clearly and comfortably.

•Do not increase the volume level after your ears have adjusted.

•Do not listen to music at high volumes for extended periods.

•Do not increase the volume to block out noisy surroundings.

•Decrease the volume if you can't hear people speaking near you.

iv

Warnings

•Do not use this product near water.

•Do not place this product on an unstable cart, stand or table. If the product falls, it could be seriously damaged.

•Slots and openings are provided for ventilation to ensure reliable operation of the product and to protect it from overheating. These openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug or other similar surface. This product should never be placed near or over a radiator or heat register, or in a built-in installation unless proper ventilation is provided.

•Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short-out parts that could result in a fire or electric shock. Never spill liquid of any kind onto or into the product.

•To avoid damage of internal components and to prevent battery leakage, do not place the product on a vibrating surface.

•Never use it under sporting, exercising, or any vibrating environment which will probably cause unexpected short current or damage rotor devices, HDD, Optical drive, and even exposure risk from lithium battery pack.

•The bottom surface, areas around ventilation openings and AC adapter may get hot. To avoid injury, ensure they do not come in contact with yourskin or body.

•Your device and its enhancements may contain small parts. Keep them out of the reach of small children.

Using electrical power

•This product should be operated from the type of power indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company.

•Do not allow anything to rest on the power cord. Do not locate this product where people will walk on the cord.

•If an extension cord is used with this product, make sure that the total ampere rating of the equipment plugged into the extension cord does not exceed the extension cord ampere rating. Also, make sure that the total rating of all products plugged into the wall outlet does not exceed the fuse rating.

v

•Do not overload a power outlet, strip or receptacle by plugging in too many devices. The overall system load must not exceed 80% of the branch circuit rating. If power strips are used, the load should not exceed 80% of the power strip's input rating.

•This product's power supply is equipped with a three-wire grounded plug. The plug only fits in a grounded power outlet. Make sure the power outlet is properly grounded before inserting the power supply plug. Do not insert the plug into a non-grounded power outlet. Contact your electrician for details.

Warning! The grounding pin is a safety feature. Using a power outlet that is not properly grounded may result in electric shock and/or injury.

Note: The grounding pin also provides good protection from unexpected noise produced by other nearby electrical devices that may interfere with the performance of this product.

•The system can be powered using a wide range of voltages; 100 to 240 V AC. The power cord included with the system meets the requirements for use in the country/region where the system was purchased. Power cords for use in other countries/regions must meet the requirements for that country/region. For more information on power cord requirements, contact an authorized reseller or service provider.

Product servicing

Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage points or other risks. Refer all servicing to qualified service personnel.

Unplug this product from the wall outlet and refer servicing to qualified service personnel when:

•the power cord or plug is damaged, cut or frayed

•liquid was spilled into the product

•the product was exposed to rain or water

•the product has been dropped or the case has been damaged

•the product exhibits a distinct change in performance, indicating a need for service

•the product does not operate normally after following the operating instructions

vi

Note: Adjust only those controls that are covered by the operating instructions, since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal condition.

Disposal instructions

Do not throw this electronic device into the trash when discarding.

To minimize pollution and ensure utmost protection of the global environment, please recycle. For more information on the Waste from Electrical and Electronics Equipment (WEEE) regulations, visit http://global.acer.com/about/sustainability.htm

vii

Regulations and safety notices

FCC statement

This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this device does cause harmful interference to radio or television reception, which can be determined by turning the device off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

•Reorient or relocate the receiving antenna

•Increase the separation between the device and receiver

•Connect the device into an outlet on a circuit different from that to which the receiver is connected

•Consult the dealer or an experienced radio/television technician for help

Notice: Shielded cables

All connections to other computing devices must be made using shielded cables to maintain compliance with FCC regulations.

Notice: Peripheral devices

Only peripherals (input/output devices, terminals, printers, etc.) certified to comply with the Class A limits may be attached to this equipment. Operation with noncertified peripherals is likely to result in interference to radio and TV reception.

Caution

Changes or modifications not expressly approved by the manufacturer could void the user’s authority, which is granted by the Federal Communications Commission, to operate this server.

Notice Canadian users

This Class B digital apparatus complies with Canadian ICES-003.

viii

Remarque à l'intention des utilisateurs canadiens

Cet appareil numérique de la classe B est conforme a la norme NMB-003 du Canada.

Compliant with Russian regulatory certification

ix

Acer Incorporated

333 West San Carlos St. San Jose,

CA 95110, U.S.A.

Tel: [phone]

Fax: [phone]

www.acer.com

Federal Communications Commission

Declaration of Conformity

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.

The following local Manufacturer/Importer is responsible for this declaration:

Product:	Server
Model number:	Aspire easyStore H340, Altos easyStore M2
Name of responsible party:	Acer America Corporation
Address of responsible party:	333 West San Carlos St.
	San Jose, CA 95110
	U.S.A.
Contact person:	Acer Representative
Tel:	254-298-4000
Fax:	254-298-4147

x

Acer Incorporated

8F, 88, Sec.1, Hsin Tai Wu Rd., Hsichih

Taipei Hsien 221, Taiwan

Declaration of Conformity

We,

Acer Computer (Shanghai) Limited

8F, 88, Sec.1, Hsin Tai Wu Rd., Hsichih, Taipei Hsien 221, Taiwan

Contact Person: Mr. Easy Lai

Tel: [phone] Fax: [phone]

E-mail: [e-mail]

Hereby declare that:
Product:	Server
Trade Name:	Acer
Model Number:	Aspire easyStore H340,
	Altos easyStore M2

Is compliant with the essential requirements and other relevant provisions of the following EC directives, and that all the necessary steps have been taken and are in force to assure that production units of the same product will continue comply with the requirements.

EMC Directive 2004/108/EC as attested by conformity with the following harmonized standards:

•EN55022: 2006, AS/NZS CISPR22: 2006, Class B

•EN55024: 1998 + A1: 2001 + A2:2003

•EN55013:2001 + A1:2003 + A2:2006 (Applicable to product built with TV tuner module)

•EN55020:2007 (Applicable to product built with TV tuner module)

•EN61000-3-2: 2006, Class D

•EN61000-3-3: 1995 + A1: 2001+A2: 2005

Low Voltage Directive 2006/95/EC as attested by conformity with the following harmonized standard:

•EN60950-1: 2001 + A11: 2004

•EN60065: 2002 + A1: 2006 (Applicable to product built with TV tuner module)

xi

Council Decision 98/482/EC (CTR21) for panEuropean single terminal connection to the Public Switched Telephone Network (PSTN).

RoHS Directive 2002/95/EC on the Restriction of the Use of certain Hazardous Substances in Electrical and Electronic Equipment

The standards listed below are applied to the product if built with WLAN module or wireless keyboard and mouse.

R&TTE Directive 1999/5/EC as attested by conformity with the following harmonized standard:

•Article 3.1(a) Health and Safety

•EN60950-1:2001 + A11:2004

•EN50371:2002

•Article 3.1(b) EMC

•EN301 489-1 V1.6.1

•EN301 489-3 V1.4.1 (Applicable to non-bluetooth wireless keyboard mouse set)

•EN301 489-17 V1.2.1

•Article 3.2 Spectrum Usages

•EN300 440-2 V1.1.2 (Applicable to non-bluetooth wireless keyboard mouse set)

•EN300 328 V1.7.1

•EN301 893 V1.4.1 (Applicable to 5GHz high performance RLAN)

Year to begin affixing CE marking 2009.

January 7, 2009

Date

Easy Lai, Manager

Regulation Center, Acer Inc.

xii

1 Introduction

Features

Specifications

Overview

Front view

Rear view

System LED indicators

2 Setting up the system

Check package contents Select a location Recommended environment Connect the power cord Connect to the home network Power on the system

Install the Windows Home Server Connector on the first computer

Install the Windows Home Server Connector on the client computers

Connect to the Home Server Console

3 Windows Home Server Console

Computers & Backup User Accounts Shared Folders Server Storage Lights Out

McAfee Total Protection System Information Network Health Settings

General

Backup Passwords Media Sharing Remote Access Add-ins

Hardware Health and Performance Monitor IP Configuration

Lights Out

McAfee Total Protection Service Settings for DMS

1	Contents

2

3

4

4

5

6

11

12

13

14

15

16

17

18

31

34

37

38

39

40

42

43

44

45

47

49

50

51

52

53

54

54

55

56

57

58

59

xiv
Settings for iTunes Server	60
Resources	61
Shut Down	61
4 Managing the server	63
Create user accounts	64
Add a shared folder	69
Configure backup for home computers	71
Back up the home server	72
Configure the home server for remote access	76
Access the Aspire easyStore H340 home page	79
Access the shared folders on the home server	81
Enable media sharing	84
Enable Digital Media Server	85
Enable iTunes service	87
Stream audio	88
Using the one-touch USB backup feature	91
Set up Wake On LAN on the home server	93
Set the home server uptime and down time	96
Monitor server health and performance	99
Set up email alerts	100
Explore the Windows Home Server icon	105
5 Configuring the hard disk drive	107
Adding a hard disk drive	107
Removing a hard disk drive	112
Replacing a failed hard disk drive	114
6 Troubleshooting	117
First steps checklist	117
Recovering or restoring the home server	118
Restoring a home computer	123
Restoring files from a backup	125
Update your home server with Aspire easyStore H340
Software Update	126
Specific problems and corrective actions	131

1

1 Introduction

Thank you for choosing Aspire easyStore H340.

The Aspire easyStore H340 is a data storage and digital media content server for your digital home. Featuring an Intel® Atom™ processor, up to 2 GB memory, four-drive hot-swap bay*, Gigabit Ethernet, eSATA and four USB ports for extended storage, a USB backup port for backing up data from a USB storage device, and a recovery/reset button to recover from a system failure or reset the system to factory default.

Aspire easyStore H340 can store and share all your important data while simultaneously streaming digital media content to multiple applications including Apple iTunes or any Universal Plug and Play (UPnP) Audio/Video and Digital Living Network Alliance™ (DLNA) compliant device, such as PS3 or Xbox 360. It allows you to consolidate your content library yet maintain instant access to digital media.

*Only hard disk drives installed in the drive bays 2, 3, and 4 are hot-swappable. The system hard drive located on the 1st drive bay is not hot-swappable. See “Front view” on page 4 for the location of the drive bay.

2	1 Introduction

Features

•Powerful processor with excellent file sharing performance.

•Fast network performance in the home is delivered through a Gigabit Ethernet connection.

•Equipped with Microsoft’s Windows Home Server operating system to help you centralize and connect your digital assets.

•Back up home computers daily. See “Configure backup for home computers” on page 71 for more information.

•Easily access your music, photos, and videos from virtually any Internet connected computer on a home network or while away from home. See “Access the shared folders on the home server” on page 81 for more information.

•One-touch USB backup feature enables quick and easy backup of your data from a USB storage device. See “Using the one-touch USB backup feature” on page 91 for more information.

•Easily add storage space to the home server. See “Adding a hard disk drive” on page 107 for more information.

•Windows Media Player and iTunes streaming support. See “Stream audio” on page 88 for more information.

•Remotely wakeup the home server. See “Set up Wake On LAN on the home server” on page 93.

3

Specifications

Processor	Intel® Atom™ Processor
Chipset	Intel 945GC Express Chipset and ICH7R
Drive storage	Up to four 3.5-inch hot-swappable SATA hard disk drives
	(HDD)
Memory	Up to 2 GB DDR2 MHz unbuffered SDRAM
Ethernet	High performance (10/100/1000) Gigabit Ethernet port
I/O ports	USB 2.0 ports (1 front and 4 rear), Gigabit Ethernet port,
	eSATA port, recovery/reset button
Power	200 W, 100-240 V AC
Server operating	Windows Home Server
system (OS)
support
Home computer OS	Windows Vista 32-bit and 64-bit Edition
support	Windows XP 32-bit and 64-bit Edition
Digital media	Any DLNA certified device
player support
Digital media file	• Music: MP3, WMA, WAV, AAC, AC3, FLAC, APE, OGG,
support	VOC, AIFF, AU, MID
	• Video: WMV, ASF, MOV, AVI, MPEG, 3GP, SWF, FLV,
	RMVB, RM, RA, RAM, MP4, MPG, MPE, M2V, TP, TS,
	MLV, MKV, DIVX
	• Photos: GIF, PNG, BMP, JPG, JEPG, ICO, TIFF, DXF,
	WMF, EMF, PICT, EPS, CDR
Physical	WxHxD: 200 x 180 x 212 mm
dimensions	Weight (without HDD): 4.5 kg
	(with 1 HDD): 5.1 kg

4	1 Introduction

Overview

Front view

No.	Icon					Component
1						Power button/power indicator
2						Network indicator
3						Hard disk drive (HDD) status indicator
4						System status indicator
5						USB backup button/USB backup indicator
6						USB 2.0 port
7						Front door
						Open the door to access the hot-swappable HDDs
8						HDD access indicators

5

Rear view

No.	Icon					Component
1						Recovery/reset button
2						eSATA port
3						USB port
4						Gigabit Ethernet port
5						Power connector
6						System fan

6	1 Introduction

System LED indicators

Front panel LED indicators

The LED indicators mounted on the front panel provide information about the status of the system, its hard drives, and network

connection.

No.

Indicator

Color

State

Description

1

Power

Blue

On

System is connected to the power

button

supply and turned on and ready for

use

Random

• System is booting

blink

• System is in S3 sleep state

(suspend to memory)

Off

• System is not powered on

• System initialize operation in

progress

2

Network

Blue

On

Link between system and network

Random

Network access

blink

Red

Off

Network disconnected

7

No.	Indicator	Color	State	Description
3	HDD status	Purple	On	• System not initialized
	(4)			• HDD is not mounted into the
				drive bay
			Random	• HDD is mounted into the drive
			blink	bay and is in the process of being
				manually added into the server
				storage
				• HDD is in the process of being
				removed from the server
				storage.
				For detailed instructions on how to
				add or remove a drive from the
				server storage, see “5 Configuring
				the hard disk drive” on page 107.
		Blue	On	HDD is mounted into the drive bay
				and added into the server storage
				For detailed instructions on how to
				add a drive into the server storage,
				see “Adding a hard disk drive” on
				page 107.
		Red	Random	• HDD failure
			blink	• Windows Home Server cannot
				find HDD
		None	Off	No HDD mounted in the drive bay.

8					1 Introduction
No.	Indicator	Color	State	Description
4	System status	Blue	Random	•	System is booting
			blink	• System is shutting down
			On	System initialize operation
				completed.
		Blue	Random	System is booting from a USB device
		and	blink	(Reserved for BIOS update while
		Purple		boot block has been active)
		Red	On	May indicate the following states:
				•	System failure
				•	HDD failure
				•	SATA controller failure
				•	USB controller failure
				•	LAN controller failure
				•	FAN failure
				•	Memory failure
				• Boot device not found
			Random	System recovery or reset is in
			blink	progress
5	USB device	Blue	On	• USB storage device is connected
	backup				to the USB port
				•	Backup completed
			Random	System is backing up files from a
			blink	USB storage device
				For detailed instructions on how to
				back up files from a USB storage
				device, see “Using the one-touch
				USB backup feature” on page 91.
			Off	USB storage device unmounted
6	HDD access	Blue	Blink	HDD is in use
			Off	No HDD activity

9

Gigabit Ethernet port LED indicators

No.

Indicator

Color

State

Description

1

Speed

None

Off

10 Mbps connection

indicator

Green

On

100 Mbps connection

Amber

On

1000 Mbps connection

2

Link/

Green

On

Network link is detected

activity

indicator

Random

Transmit or receive activity

blink

Off

No network connection

10	1 Introduction

11

2 Setting up the system

Follow these steps to set up Aspire easyStore H340 to run in your home network.

•Check package contents

•Select a location for the home server

•Recommended environment

•Connect the power cord

•Connect to the home network

•Power on the system

•Install the Windows Home Server Connector on the first computer

•Install the Windows Home Server Connector on the client computers

•Connect to the Home Server Console

12	2 Setting up the system

Check package contents

Check the following items from the package:

•Aspire easyStore H340 system

•Power cord

•Network cable

•Aspire easyStore H340 Installation discs

•Software Installation Disc

Use this disc to do the following:

-Install the Windows Home Server Connector software. Refer to “Install the Windows Home Server Connector on the first computer” on page 18 for detailed instructions.

-Install the Lights Out Client. Refer to “Set up Wake On LAN on the home server” on page 93.

-Update system driver, BIOS, and add-in softwares. Refer to “Update your home server with Aspire easyStore H340 Software Update” on page 126.

•Server Recovery Disc - Use this disc to recover your home server after a system failure or restore the home server to its factory default. Refer to “Recovering or restoring the home server” on page 118 for detailed instructions.

•PC Recovery Disc - Use this disc restore a home computer from a backup stored on your home server. Refer to “Restoring a home computer” on page 123 for detailed instructions.

•Quick Start Guide

•Warranty card

If any of the above items are damaged or missing, contact your reseller or retailer from which you purchased this product.

13

Select a location

Before unpacking and installing the system, select a suitable site for the system for maximum efficiency. Consider the following factors when choosing a site for the system:

•Near a grounded power outlet

•Clean and dust free

•Stable surface free from vibration

•Well-ventilated and away from sources of heat

•Secluded from electromagnetic fields produced by electrical devices such as air conditioners, radio, TV transmitters, etc.

14	2 Setting up the system

Recommended environment

For best results, your computer should meet the following hardware and software requirements:

•Processor

•1 GHz Pentium 3, Pentium 4, AMD x64, or newer processor

•System memory

•512 MB or above

•Hard drives

•80 GB internal (ATA, SATA, or SCSI) as primary drive

•Operating system

•Windows Vista Home Basic

•Windows Vista Home N (EU only)

•Windows Vista Home Premium

•Windows Vista Business

•Windows Vista Business N (EU only)

•Windows Vista Enterprise

•Windows Vista Ultimate

•Windows XP Home with Service Pack 2 (SP2)

•Windows XP Professional with SP2

•Windows XP Media Center Edition 2005 with SP2 and Rollup 2

•Windows XP Media Center Edition 2004/2005 with SP2

•Windows XP Tablet Edition with SP2

•Web browsers

•Internet Explorer version 6.0, 7.0, or above

•Mozilla Firefox 1.5 or above

•Internet connection

•100 Mbps to 1000 Mbps Gigabit Ethernet connection

•Broadband connection (DSL or cable)

•Broadband router (DHCP enabled)

•Digital media player for streaming media files

•iTunes 7.1 or later

•Windows Media Player 10 or later

15

Connect the power cord

Plug the power cord into the power connector and the other end into an electrical outlet.

16	2 Setting up the system

Connect to the home network

Important: Connect the Aspire easyStore H340 to your broadband router with a network cable. Wireless connection to your broadband router is not supported. However, home computers that are connected through a wireless connection is supported.

Connect one end of the network cable into the network port and the other end to a Gigabit Ethernet port on a broadband router.