ZyXEL NetAtlas Workgroup User Manual

NetAtlas Workgroup

Ethernet Switch Manager

User’s Guide

Version 1.02

Edition 1

3/2006

NetAtlas Workgroup Ethernet Switch Manager User’s Guide

Copyright

Copyright © 2006 by ZyXEL Communications Corporation.

The contents of this publication may not be reproduced in any part or as a whole, transcribed,
stored in a retrieval system, translated into any language, or transmitted in any form or by any
means, electronic, mechanical, magnetic, optical, chemical, photocopying, manual, or
otherwise, without the prior written permission of ZyXEL Communications Corporation.

Published by ZyXEL Communications Corporation. All rights reserved.

Disclaimer

ZyXEL does not assume any liability arising out of the application or use of any products, or
software described herein. Neither does it convey any license under its patent rights nor the
patent rights of others. ZyXEL further reserves the right to make changes in any products
described herein without notice. This publication is subject to change without notice.

Trademarks

ZyNOS (ZyXEL Network Operating System) is a registered trademark of ZyXEL
Communications, Inc. Other trademarks mentioned in this publication are used for
identification purposes only and may be properties of their respective owners.

Copyright 2

NetAtlas Workgroup Ethernet Switch Manager User’s Guide

Federal Communications

Commission (FCC) Interference

Statement

This device complies with Part 15 of FCC rules. Operation is subject to the following two
conditions:

• This device may not cause harmful interference.

• This device must accept any interference received, including interference that may cause
undesired operations.

This equipment has been tested and found to comply with the limits for a Class B digital
device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy, and if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.

If this equipment does cause harmful interference to radio/television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and the receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Notice 1

Changes or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate the equipment.

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

Certifications

Go to www.zyxel.com

1 Select your product from the drop-down list box on the ZyXEL home page to go to that

product's page.

2 Select the certification you wish to view from this page.

3 Federal Communications Commission (FCC) Interference Statement

NetAtlas Workgroup Ethernet Switch Manager User’s Guide

Safety Warnings

For your safety, be sure to read and follow all warning notices and instructions.

• To reduce the risk of fire, use only No. 26 AWG (American Wire Gauge) or larger
telecommunication line cord.

• Do NOT open the device or unit. Opening or removing covers can expose you to
dangerous high voltage points or other risks. ONLY qualified service personnel can
service the device. Please contact your vendor for further information.

• Use ONLY the dedicated power supply for your device. Connect the power cord or
power adaptor to the right supply voltage (110V AC in North America or 230V AC in
Europe).

• Do NOT use the device if the power supply is damaged as it might cause electrocution.

• If the power supply is damaged, remove it from the power outlet.

• Do NOT attempt to repair the power supply. Contact your local vendor to order a new
power supply.

• Place connecting cables carefully so that no one will step on them or stumble over them.
Do NOT allow anything to rest on the power cord and do NOT locate the product where
anyone can walk on the power cord.

• If you wall mount your device, make sure that no electrical, gas or water pipes will be
damaged.

• Do NOT install nor use your device during a thunderstorm. There may be a remote risk of
electric shock from lightning.

• Do NOT expose your device to dampness, dust or corrosive liquids.

• Do NOT use this product near water, for example, in a wet basement or near a swimming
pool.

• Make sure to connect the cables to the correct ports.

• Do NOT obstruct the device ventilation slots, as insufficient airflow may harm your
device.

• Do NOT store things on the device.

• Connect ONLY suitable accessories to the device.

Safety Warnings 4

NetAtlas Workgroup Ethernet Switch Manager User’s Guide

ZyXEL Limited Warranty

ZyXEL warrants to the original end user (purchaser) that this product is free from any defects
in materials or workmanship for a period of up to two years from the date of purchase. During
the warranty period, and upon proof of purchase, should the product have indications of failure
due to faulty workmanship and/or materials, ZyXEL will, at its discretion, repair or replace the
defective products or components without charge for either parts or labor, and to whatever
extent it shall deem necessary to restore the product or components to proper operating
condition. Any replacement will consist of a new or re-manufactured functionally equivalent
product of equal value, and will be solely at the discretion of ZyXEL. This warranty shall not
apply if the product is modified, misused, tampered with, damaged by an act of God, or
subjected to abnormal working conditions.

Note

Repair or replacement, as provided under this warranty, is the exclusive remedy of the
purchaser. This warranty is in lieu of all other warranties, express or implied, including any
implied warranty of merchantability or fitness for a particular use or purpose. ZyXEL shall in
no event be held liable for indirect or consequential damages of any kind of character to the
purchaser.

To obtain the services of this warranty, contact ZyXEL's Service Center for your Return
Material Authorization number (RMA). Products must be returned Postage Prepaid. It is
recommended that the unit be insured when shipped. Any returned products without proof of
purchase or those with an out-dated warranty will be repaired or replaced (at the discretion of
ZyXEL) and the customer will be billed for parts and labor. All repaired or replaced products
will be shipped by ZyXEL to the corresponding return address, Postage Paid. This warranty
gives you specific legal rights, and you may also have other rights that vary from country to
country.

5 ZyXEL Limited Warranty

NetAtlas Workgroup Ethernet Switch Manager User’s Guide

Customer Support

Please have the following information ready when you contact customer support.

• Product model and serial number.

• Warranty Information.

• Date that you received your device.

• Brief description of the problem and the steps you took to solve it.

METHOD

LOCATION

CORPORATE
HEADQUARTERS
(WORLDWIDE)

CZECH REPUBLIC

DENMARK

FINLAND

FRANCE

GERMANY

HUNGARY

KAZAKHSTAN

NORTH AMERICA

NORWAY

SUPPORT E-MAIL TELEPHONE

SALES E-MAIL FAX FTP SITE

[e-mail] [phone] www.zyxel.com

[e-mail] [phone] ftp.zyxel.com

[e-mail] [phone] www.zyxel.cz ZyXEL Communications

[e-mail] [phone]

[e-mail] [phone] www.zyxel.dk ZyXEL Communications A/S

[e-mail] [phone]

[e-mail] [phone] www.zyxel.fi ZyXEL Communications Oy

[e-mail] [phone]

[e-mail] [phone] www.zyxel.fr ZyXEL France

[phone]

[e-mail] [phone] www.zyxel.de ZyXEL Deutschland GmbH.

[e-mail] [phone]

[e-mail] [phone] www.zyxel.hu ZyXEL Hungary

[e-mail] [phone]

http://zyxel.kz/support [phone] www.zyxel.kz ZyXEL Kazakhstan

[e-mail] [phone]

[e-mail] 1-800-255-4101

[phone]

[e-mail] [phone] ftp.us.zyxel.com

[e-mail] [phone] www.zyxel.no ZyXEL Communications A/S

[e-mail] [phone]

A

WEB SITE

www.europe.zyxel.com

ftp.europe.zyxel.com

www.us.zyxel.com ZyXEL Communications Inc.

REGULAR MAIL

ZyXEL Communications Corp.
6 Innovation Road II

Science Park
Hsinchu 300
Ta iw a n

Czech s.r.o.
Modranská 621
143 01 Praha 4 - Modrany
Ceská Republika

Columbusvej
2860 Soeborg
Denmark

Malminkaari 10
00700 Helsinki
Finland

1 rue des Vergers
Bat. 1 / C
69760 Limonest
France

Adenauerstr. 20/A2 D-52146
Wuerselen
Germany

48, Zoldlomb Str.
H-1025, Budapest
Hungary

43, Dostyk ave.,Office 414
Dostyk Business Centre
050010, Almaty
Republic of Kazakhstan

1130 N. Miller St.
Anaheim
CA 92806-2001
U.S.A.

Nils Hansens vei 13
0667 Oslo
Norway

Customer Support 6

NetAtlas Workgroup Ethernet Switch Manager User’s Guide

METHOD

LOCATION

POLAND

RUSSIA

SPAIN

SWEDEN

UKRAINE

UNITED KINGDOM

a. “+” is the (prefix) number you enter to make an international telephone call.

SUPPORT E-MAIL TELEPHONE

SALES E-MAIL FAX FTP SITE

[e-mail] [phone] www.pl.zyxel.com ZyXEL Communications

[phone]

http://zyxel.ru/support [phone] www.zyxel.ru ZyXEL Russia

[e-mail] [phone]

[e-mail] [phone] www.zyxel.es ZyXEL Communications

[e-mail] [phone]

[e-mail] [phone] www.zyxel.se ZyXEL Communications A/S

[e-mail] [phone]

[e-mail] [phone] www.ua.zyxel.com ZyXEL Ukraine

[e-mail] [phone]

[e-mail] [phone]

08707 555779 (UK only)

[e-mail] [phone] ftp.zyxel.co.uk

A

WEB SITE

REGULAR MAIL

ul.Emilli Plater 53
00-113 Warszawa
Poland

Ostrovityanova 37a Str.
Moscow, 117279
Russia

Alejandro Villegas 33
1º, 28043 Madrid
Spain

Sjöporten 4, 41764 Göteborg
Sweden

13, Pimonenko Str.
Kiev, 04050
Ukraine

www.zyxel.co.uk ZyXEL Communications UK

Ltd.,11 The Courtyard,
Eastern Road, Bracknell,
Berkshire, RG12 2XB,
United Kingdom (UK)

7 Customer Support

NetAtlas Workgroup Ethernet Switch Manager User’s Guide

Table of Contents

Copyright ..................................................................................................................2

Federal Communications Commission (FCC) Interference Statement ............... 3

Safety Warnings ....................................................................................................... 4

ZyXEL Limited Warranty.......................................................................................... 5

Customer Support.................................................................................................... 6

Table of Contents ..................................................................................................... 8

List of Figures ........................................................................................................ 14

List of Tables .......................................................................................................... 18

Preface ....................................................................................................................22

Chapter 1

Introduction ............................................................................................................24

1.1 EMS Overview ...................................................................................................24

1.1.1 SNMPc Network Manager ........................................................................24

1.2 System Requirements ........................................................................................24

1.2.1 Device Firmware Versions Supported ......................................................25

1.3 EMS Installation .................................................................................................25

1.4 Accessing NetAtlas ............................................................................................25

Chapter 2

Switch Manager......................................................................................................28

2.1 Switch Manager Overview .................................................................................28

2.2 Access Log .........................................................................................................29

2.3 Database Management ......................................................................................30

2.3.1 Filename Convention ................................................................................30

2.3.2 Database Backup and Restore .................................................................30

2.3.3 Database Log Storage Configuration ........................................................31

2.3.4 Database Scheduled Backup Configuration .............................................32

2.4 Accessing the EMS Main Screen .......................................................................33

Chapter 3

EMS Main Window.................................................................................................. 36

3.1 Introduction ........................................................................................................36

Table of Contents 8

NetAtlas Workgroup Ethernet Switch Manager User’s Guide

3.2 Device Icon Colors .............................................................................................37

3.3 System Message Panel Alarm Status ................................................................37

3.4 System Message Panel Port Status ...................................................................38

3.5 Menu Shortcut Buttons .......................................................................................38

3.6 EMS Main Menu Summary ................................................................................38

3.7 Common EMS Command Buttons .....................................................................41

3.8 View the Switch ..................................................................................................41

3.9 Switch Information .............................................................................................41

3.10 Configuration Save ...........................................................................................43

Chapter 4

Map .......................................................................................................................... 46

4.1 Submap and Device Mapping ............................................................................46

4.1.1 Adding a Submap or Device .....................................................................46

4.1.2 Editing a Node ..........................................................................................47

4.1.3 Finding an Object ......................................................................................48

4.1.4 Deleting a Submap ...................................................................................48

4.1.5 Deleting a Device ......................................................................................49

4.2 Exit .....................................................................................................................49

Chapter 5

View ......................................................................................................................... 50

5.1 Hardware Status .................................................................................................50

5.2.1 STP Terminology ......................................................................................52

5.2.2 How STP Works .......................................................................................52

5.2.3 STP Port States ........................................................................................53

5.2.4 STP Status ................................................................................................53

5.3 VLAN Status .......................................................................................................54

5.4 Port Status ..........................................................................................................55

5.5 802.1D ................................................................................................................57

5.5.1 MAC Table ................................................................................................57

5.5.2 ARP Table .................................................................................................58

5.6 Multicast Status ..................................................................................................59

5.7 IP Application Status ..........................................................................................60

5.7.1 Routing Table Status .................................................................................60

5.7.2 IP Table Status ..........................................................................................61

5.7.3 DHCP Server Status .................................................................................63

5.7.4 VRRP Status .............................................................................................64

5.8 Interface Status ..................................................................................................65

Chapter 6

Template.................................................................................................................68

6.1 Template Overview .............................................................................................68

9 Table of Contents

NetAtlas Workgroup Ethernet Switch Manager User’s Guide

6.2 VLAN Template ..................................................................................................68

6.2.1 Creating a New VLAN Template ...............................................................69

6.3 IGMP Filtering Profile Template .........................................................................70

6.3.1 Configuring an IGMP Filter Template ........................................................71

6.4 Static Multicast Group Template .........................................................................72

6.4.1 Configuring a Multicast Template ..............................................................74

Chapter 7

Provisioning ........................................................................................................... 76

7.1 Overview ............................................................................................................76

7.2 Applying an IGMP Filter Profile ..........................................................................76

7.3 Removing an IGMP Filter Profile ........................................................................78

Chapter 8

Performance ...........................................................................................................80

8.1 Interface Performance ........................................................................................80

8.2 Table Menu Bar Icons ........................................................................................81

8.2.1 Editing a Table Entry .................................................................................82

8.2.2 Expand Dialog Box ...................................................................................83

8.3 Graph Menu Bar Icons .......................................................................................84

8.3.1 Graph Styles .............................................................................................85

8.3.2 Chart Format Display Variable ..................................................................85

8.3.3 Graph Labels ............................................................................................86

Chapter 9

Fault......................................................................................................................... 88

9.1 Event Log ...........................................................................................................88

9.2 Loopback Test ....................................................................................................89

Chapter 10

Maintenance ........................................................................................................... 92

10.1 Firmware Upgrade ...........................................................................................92

10.1.1 Procedure to Update Firmware ...............................................................92

10.2 Device Reset ....................................................................................................93

10.3 NE Configuration Backup and Restore ............................................................94

10.4 Load Factory Default ........................................................................................95

10.5 Scheduled Network Element Configuration Backup ........................................96

10.5.1 Configuring Scheduled NE Configuration Backup ..................................97

10.5.2 Removing a Scheduled NE Configuration Backup .................................98

Chapter 11

Tools ...................................................................................................................... 100

11.1 Accessing the Switch .....................................................................................100

Table of Contents 10

NetAtlas Workgroup Ethernet Switch Manager User’s Guide

11.1.1 Telnet ....................................................................................................100

11.1.2 Web Access ..........................................................................................101

11.2 Ping ................................................................................................................101

Chapter 12

Device Menu Overview ........................................................................................104

12.1 Device Menu Summary ..................................................................................104

12.2 Property Configuration ...................................................................................104

12.3 Introducing the Device Configuration Window ...............................................104

12.3.1 Port List Multiple Port Configuration .....................................................105

12.3.2 The Copy to.. Button .............................................................................106

Chapter 13

System Configuration.......................................................................................... 110

13.1 System Info .................................................................................................... 110

13.2 SNMP .............................................................................................................110

13.2.1 Configuring SNMP ................................................................................ 111

13.3 Remote Management .....................................................................................112

13.4 Time Setup .....................................................................................................114

13.5 RADIUS .......................................................................................................... 115

13.6 IP Setup ......................................................................................................... 116

13.6.1 Configuring an IP Interface ................................................................... 117

Chapter 14

Switch Configuration ........................................................................................... 120

14.1 Switch Setup ..................................................................................................120

14.2 Priority Queue ................................................................................................122

14.3 STP Configuration ..........................................................................................123

14.4 Link Aggregation ............................................................................................124

14.4.1 Dynamic Link Aggregation ....................................................................125

14.4.2 Link Aggregation ID ..............................................................................125

14.4.3 Configuring Link Aggregation ...............................................................126

14.5 GARP Timer ...................................................................................................127

14.6 Filtering ..........................................................................................................127

14.6.1 Creating a New Filter ............................................................................128

14.7 MAC Forwarding ............................................................................................129

14.7.1 Configuring a Static MAC Address Entry ..............................................130

14.8 Mirroring .........................................................................................................131

Chapter 15

VLAN ..................................................................................................................... 134

15.1 Introduction to VLANs ....................................................................................134

15.2 Configuring 802.1Q VLAN ..............................................................................134

11 Table of Contents

NetAtlas Workgroup Ethernet Switch Manager User’s Guide

15.2.1 Configuring an 802.11Q VLAN .............................................................136

15.2.2 Removing a VLAN ................................................................................137

15.3 Introduction to Port-based VLANs ..................................................................138

15.3.1 Configuring Port Based VLAN ..............................................................138

Chapter 16

Ethernet Port Configuration................................................................................ 140

16.1 Overview ........................................................................................................140

16.2 Port Setup ......................................................................................................140

16.3 Port VLAN ......................................................................................................142

16.4 Port Link Aggregation .....................................................................................143

16.5 Port STP .........................................................................................................144

16.6 Port 802.1x .....................................................................................................145

16.7 Broadcast Storm Control ................................................................................146

16.8 Queue Method ...............................................................................................147

16.9 IP Multicast .....................................................................................................148

16.10 DiffServ ........................................................................................................148

16.11 Port Security .................................................................................................149

16.12 Port Mirroring ...............................................................................................150

16.13 VLAN Stacking .............................................................................................151

16.14 Bandwidth Control ........................................................................................152

Chapter 17

Multicast Configuration ....................................................................................... 154

17.1 Overview ........................................................................................................154

17.1.1 IP Multicast Addresses .........................................................................154

17.1.2 IGMP Snooping ...................................................................................154

17.2 Multicast Settings ...........................................................................................155

17.2.1 Changing the Port Multicast Settings ....................................................156

17.2.2 Applying a Multicast Template ..............................................................156

17.2.3 Displaying IGMP Filter Profile ...............................................................158

17.3 MVR ...............................................................................................................158

17.3.1 Types of MVR Ports ..............................................................................159

17.3.2 MVR Modes ..........................................................................................159

17.3.3 Viewing MVR Settings ..........................................................................159

17.3.4 Creating a New Multicast VLAN ...........................................................161

17.3.5 Creating a New MVR Group .................................................................162

Chapter 18

IP Configuration ...................................................................................................164

18.1 RIP .................................................................................................................164

18.2 OSPF .............................................................................................................165

18.2.1 OSPF Autonomous Systems and Areas ...............................................165

Table of Contents 12

NetAtlas Workgroup Ethernet Switch Manager User’s Guide

18.2.2 Interfaces and Virtual Links ..................................................................165

18.2.3 Configuring Basic OSPF Settings .........................................................166

18.2.4 Configuring a New OSPF Area .............................................................168

18.2.5 Configuring a New OSPF Virtual Link ...................................................169

18.2.6 Configuring a New OSPF Interface ......................................................170

18.3 IGMP ..............................................................................................................171

18.4 DVMRP ..........................................................................................................172

18.5 DHCP .............................................................................................................173

18.5.1 DHCP modes .......................................................................................174

18.5.2 Configuring DHCP Server ...................................................................174

18.5.3 Configuring DHCP Relay ......................................................................176

18.5.3.1 DHCP Relay Agent Information ..................................................176

18.6 VRRP .............................................................................................................177

18.6.1 Configuring Interface VRRP Settings ...................................................178

18.6.2 Configuring a VRRP Interface ..............................................................179

18.7 DiffServ ..........................................................................................................180

18.8 Static Route ....................................................................................................181

18.8.1 Add or Modify a Static Route ................................................................182

Chapter 19

Troubleshooting ...................................................................................................184

19.1 Installation Problems ......................................................................................184

19.2 Problems Accessing the EMS ........................................................................184

19.3 Uninstalling the EMS ......................................................................................184

19.4 Problems Finding a Device ............................................................................186

Appendix A

SNMPc Network Manager.................................................................................... 188

Starting the SNMPc Network Manager .................................................................. 188

Manual Startup................................................................................................. 188

Automatic Startup ............................................................................................ 188

SNMPc Main Window ...................................................................................... 189

Selection Tool .................................................................................................. 190

Event Log Tool ................................................................................................. 190

View Window Area........................................................................................... 191

Main and Edit Button Bar Icons ....................................................................... 191

Appendix B

Alarm Types and Causes .................................................................................... 194

Index...................................................................................................................... 196

13 Table of Contents

NetAtlas Workgroup Ethernet Switch Manager User’s Guide

List of Figures

Figure 1 SNMPc: Switch Device List Icon ........................................................................... 25

Figure 2 NetAtlas Main Screen ...................................................................................... 26

Figure 3 EMS: Main Screen ............................................................................................... 26

Figure 4 Switch Manager .................................................................................................. 28

Figure 5 Switch Manager: Admin: Access Log ................................................................... 29

Figure 6 Switch Manager: Admin: Database Management: Backup/Restore .................... 31

Figure 7 Switch Manager: Admin: Database Management: Log Storage ........................... 31

Figure 8 Switch Manager: Admin: Database Management: Scheduled Backup ................. 32

Figure 9 EMS: Main Screen ............................................................................................... 34

Figure 10 EMS Main Screen Overview ............................................................................... 36

Figure 11 EMS Main Screen Shortcut Bar ......................................................................... 38

Figure 12 Switch View ........................................................................................................ 41

Figure 13 Configuration: System Configuration: System Info. ........................................... 42

Figure 14 Configuration Save ............................................................................................ 43

Figure 15 Configuration Save: Result ................................................................................ 44

Figure 16 Submaps and Device Mapping ........................................................................... 46

Figure 17 Map: Add Submap/Device .................................................................................. 47

Figure 18 Map: Edit Node ................................................................................................... 48

Figure 19 Map: Find Object ................................................................................................. 48

Figure 20 Map: Delete Warning .......................................................................................... 48

Figure 21 View: Hardware Status ....................................................................................... 50

Figure 22 View: STP Status ................................................................................................ 53

Figure 23 View: VLAN Status .............................................................................................. 55

Figure 24 View: Port Status ................................................................................................ 56

Figure 25 View: 802.1d: MAC Table ................................................................................... 57

Figure 26 View: 802.1d: ARP Table .................................................................................... 58

Figure 27 View: Multicast Status ........................................................................................ 59

Figure 28 View: IP Application Status: Routing Table Status ............................................. 61

Figure 29 View: IP Application Status: IP Table Status ...................................................... 62

Figure 30 View: IP Application Status: DHCP Server Status .............................................. 63

Figure 31 View: IP Application Status: VRRP Status ......................................................... 64

Figure 32 View: Interface Status ........................................................................................ 65

Figure 33 Template: VLAN Template ................................................................................. 68

Figure 34 Template: IGMP Filtering Profile Template ......................................................... 70

Figure 35 Template: New IGMP Filter ................................................................................ 71

Figure 36 Template: Multicast Template ............................................................................. 73

Figure 37 Template: New Multicast .................................................................................... 74

Figure 38 Provisioning: IGMP Filter ................................................................................... 77

List of Figures 14

NetAtlas Workgroup Ethernet Switch Manager User’s Guide

Figure 39 Provisioning: IGMP Filter: Apply to Devices ...................................................... 77

Figure 40 Provisioning: IGMP Filter: Apply to Devices: Successful ................................... 78

Figure 41 Provisioning: IGMP Filter: Remove From Devices .............................................. 78

Figure 42 Provisioning: IGMP Filter: Remove From Devices: Select Device ..................... 79

Figure 43 Provisioning: IGMP Filter: Remove From Devices: Successful ......................... 79

Figure 44 Performance: Interface ....................................................................................... 80

Figure 45 Table Menu Bar Icons ......................................................................................... 81

Figure 46 Edit Table Entry .................................................................................................. 82

Figure 47 Expand Field ...................................................................................................... 84

Figure 48 Graph Menu Bar ................................................................................................. 85

Figure 49 Cell Properties Select ......................................................................................... 86

Figure 50 Chart Color Codes and Line Styles ..................................................................... 86

Figure 51 Graph Variables ................................................................................................. 87

Figure 52 Fault: Event Log .................................................................................................. 88

Figure 53 Fault: Loopback Test ......................................................................................... 90

Figure 54 fault: Loopback: Result ...................................................................................... 90

Figure 55 Maintenance: Firmware Upgrade ........................................................................ 93

Figure 56 Maintenance: Firmware Upgrade: Result .......................................................... 93

Figure 57 Maintenance: Device Reset ................................................................................ 94

Figure 58 Maintenance: Device Reset: Result ................................................................... 94

Figure 59 Maintenance: Configuration Backup/Restore ..................................................... 95

Figure 60 Maintenance: Load Factory Defaults .................................................................. 96

Figure 61 Maintenance: Scheduled NE Config Backup ...................................................... 96

Figure 62 Maintenance: Scheduled NE Config Backup: Add Devices ............................... 98

Figure 63 Tool: Telnet ......................................................................................................... 100

Figure 64 Tool: Web Access ............................................................................................... 101

Figure 65 Tool: Ping ........................................................................................................... 102

Figure 66 Device Panel List Menus .................................................................................... 104

Figure 67 Configuration Window ......................................................................................... 105

Figure 68 Configuration Window: Port List: Multiple Port Select ........................................ 106

Figure 69 Applied Results ................................................................................................... 106

Figure 70 Copy Port Setup: Example .................................................................................. 107

Figure 71 Copy Successful ................................................................................................. 108

Figure 72 SNMP Management Model ................................................................................. 110

Figure 73 System Configuration: SNMP Conf. .................................................................... 112

Figure 74 System Configuration: Remote Management ..................................................... 113

Figure 75 System Configuration: Time Setup .................................................................... 114

Figure 76 System Configuration: RADIUS ......................................................................... 115

Figure 77 System Configuration: IP Setup ......................................................................... 116

Figure 78 System Configuration: IP Setup: Add ................................................................ 118

Figure 79 Switch Configuration: Switch Setup .................................................................. 120

Figure 80 Switch Configuration: Priority Queue .................................................................. 122

Figure 81 Switch Configuration: STP Conf. ....................................................................... 124

15 List of Figures

NetAtlas Workgroup Ethernet Switch Manager User’s Guide

Figure 82 Switch Configuration: Link Aggregation ............................................................. 126

Figure 83 Switch Configuration: GARP Timer .................................................................... 127

Figure 84 Switch Configuration: Filtering ........................................................................... 128

Figure 85 Switch Configuration: Filtering: Add .................................................................. 129

Figure 86 Switch Configuration: MAC Forwarding .............................................................. 130

Figure 87 Switch Configuration: MAC Forwarding: Add ..................................................... 131

Figure 88 Switch Configuration: Mirroring .......................................................................... 132

Figure 89 Selecting a VLAN Type ...................................................................................... 134

Figure 90 VLAN Configuration: 802.1Q ............................................................................. 135

Figure 91 VLAN Configuration: 802.1Q: New or Modify .................................................... 136

Figure 92 VLAN Configuration: Port Based ....................................................................... 138

Figure 93 Ethernet Port Configuration: Port Setup ............................................................ 140

Figure 94 Ethernet Port Configuration: Port VLAN ............................................................ 142

Figure 95 Ethernet Port Configuration: Port Link Aggregation ............................................ 143

Figure 96 Ethernet Port Configuration: Port STP ................................................................ 144

Figure 97 Ethernet Port Configuration: Port 802.1x ............................................................ 145

Figure 98 Ethernet Port Configuration: Broadcast Storm Ctrl. .......................................... 146

Figure 99 Ethernet Port Configuration: Queue Method ..................................................... 147

Figure 100 Ethernet Port Configuration: IP Multicast ......................................................... 148

Figure 101 Ethernet Port Configuration: DiffServ ............................................................... 149

Figure 102 Ethernet Port Configuration: Port Security ........................................................ 149

Figure 103 Ethernet Port Configuration: Port Mirroring ....................................................... 150

Figure 104 Ethernet Port Configuration: VLAN Stacking .................................................. 151

Figure 105 Ethernet Port Configuration: Bandwidth Ctrl. ................................................... 152

Figure 106 Multicast Configuration: Multicast Settings ...................................................... 155

Figure 107 Multicast Configuration: Multicast Settings: Modify .......................................... 156

Figure 108 Multicast Configuration: Multicast Settings: Load Template ............................. 157

Figure 109 Multicast Configuration: Multicast Settings: View Profile ................................. 158

Figure 110 Multicast Configuration: MVR ........................................................................... 160

Figure 111 Multicast Configuration: MVR: Add MVLAN ..................................................... 161

Figure 112 Multicast Configuration: MVR: Add MVLAN: Result ......................................... 162

Figure 113 Multicast Configuration: MVR: Select MVLAN ................................................. 162

Figure 114 Multicast Configuration: MVR: Add .................................................................. 163

Figure 115 Multicast Configuration: MVR: Add MVR Group: Result .................................. 163

Figure 116 IP Configuration: RIP ....................................................................................... 164

Figure 117 IP Configuration: OSPF .................................................................................... 166

Figure 118 IP Configuration: OSPF: New OSPF Setting ................................................... 168

Figure 119 IP Configuration: OSPF: New Virtual Link ........................................................ 169

Figure 120 IP Configuration: OSPF: New Interface ........................................................... 170

Figure 121 IP Configuration: IGMP .................................................................................... 172

Figure 122 IP Configuration: DVMRP ................................................................................ 173

Figure 123 IP Configuration: DHCP: Server ...................................................................... 174

Figure 124 IP Configuration: DHCP: Server: New ............................................................ 175

List of Figures 16

NetAtlas Workgroup Ethernet Switch Manager User’s Guide

Figure 125 IP Configuration: DHCP: Relay ........................................................................ 177

Figure 126 IP Configuration: VRRP ................................................................................... 178

Figure 127 IP Configuration: VRRP: New .......................................................................... 179

Figure 128 IP Configuration: DiffServ ................................................................................ 181

Figure 129 IP Configuration: Static Route .......................................................................... 182

Figure 130 Routing Configuration: Static Route: Add ........................................................ 183

Figure 131 EMS: Remove ................................................................................................... 185

Figure 132 EMS: Remove: Select Application .................................................................. 185

Figure 133 Automatic Startup .............................................................................................. 188

Figure 134 SNMPc Main Windows ..................................................................................... 189

Figure 135 SNMPc Main Button Bar Icons ......................................................................... 191

Figure 136 SNMPc Edit Button Bar Icons ........................................................................... 192

17 List of Figures

NetAtlas Workgroup Ethernet Switch Manager User’s Guide

List of Tables

Table 1 System Requirements ........................................................................................... 24

Table 2 Device Firmware Versions Supported ................................................................... 25

Table 3 Switch Manager Menus Overview ......................................................................... 28

Table 4 Switch Manager: Admin: Access Log .................................................................... 29

Table 5 Switch Manager: Admin: Database Management: Backup/Restore ...................... 31

Table 6 Switch Manager: Admin: Database Management: Log Storage ............................ 32

Table 7 Switch Manager: Admin: Database Management: Scheduled Backup ................. 33

Table 8 EMS Main Screen Overview .................................................................................. 37

Table 9 Device Icon Colors ................................................................................................ 37

Table 10 System Message Panel Alarm Status ................................................................. 37

Table 11 EMS Menu Summary ........................................................................................... 39

Table 12 EMS Navigation Panel Sub-link Descriptions ...................................................... 39

Table 13 Common EMS Command Buttons ...................................................................... 41

Table 14 Configuration: Switch Configuration: System Info. .............................................. 42

Table 15 Map: Add Submap/Device ................................................................................... 47

Table 16 Status: Hardware Status ...................................................................................... 51

Table 17 STP Path Costs ................................................................................................... 52

Table 18 STP Port States ................................................................................................... 53

Table 19 View: STP Status ................................................................................................. 54

Table 20 View: VLAN Status .............................................................................................. 55

Table 21 View: Port Status ................................................................................................. 56

Table 22 View: 802.1d: MAC Table .................................................................................... 57

Table 23 View: 802.1d: ARP Table ..................................................................................... 59

Table 24 View: Multicast Status .......................................................................................... 60

Table 25 View: IP Application Status: Routing Table Status ............................................... 61

Table 26 View: IP Application Status: IP Table Status ........................................................ 62

Table 27 View: IP Application Status: DHCP Server Status ............................................... 63

Table 28 View: IP Application Status: VRRP Status ........................................................... 64

Table 29 View: Interface Status .......................................................................................... 65

Table 30 Template: VLAN ................................................................................................... 69

Table 31 Template: IGMP Filter Template .......................................................................... 70

Table 32 Template: New IGMP Filter .................................................................................. 71

Table 33 Template: Multicast .............................................................................................. 73

Table 34 Template: New Multicast ...................................................................................... 74

Table 35 Performance: Interface ........................................................................................ 80

Table 36 Edit Table Entry ................................................................................................... 82

Table 37 Variable Types ..................................................................................................... 84

Table 38 Edit Table Entry ................................................................................................... 85

List of Tables 18

NetAtlas Workgroup Ethernet Switch Manager User’s Guide

Table 39 Edit Style Dialog Box ........................................................................................... 86

Table 40 Graph Variables ................................................................................................... 87

Table 41 Fault: Event Log .................................................................................................. 88

Table 42 Maintenance: Configuration Backup/Restore ...................................................... 95

Table 43 Maintenance: Scheduled NE Config Backup ....................................................... 97

Table 44 Configuration Window ......................................................................................... 105

Table 45 Copy Port Setup .................................................................................................. 107

Table 46 SNMP Commands ............................................................................................... 111

Table 47 System Configuration: SNMP Conf. .................................................................... 112

Table 48 System Configuration: Remote Management ...................................................... 113

Table 49 System Configuration: Time Setup ...................................................................... 114

Table 50 System Configuration: RADIUS ........................................................................... 116

Table 51 System Configuration: IP Setup .......................................................................... 117

Table 52 System Configuration: IP Setup: Add .................................................................. 118

Table 53 Switch Configuration: Switch Setup ..................................................................... 121

Table 54 Switch Configuration: Priority Queue ................................................................... 123

Table 55 Switch Configuration: STP Conf. ......................................................................... 124

Table 56 Aggregation ID Local Switch ............................................................................... 125

Table 57 Aggregation ID Peer Switch ................................................................................ 125

Table 58 Switch Configuration: Link Aggregation ............................................................... 126

Table 59 Switch Configuration: GARP Timer ..................................................................... 127

Table 60 Switch Configuration: Filtering ............................................................................. 128

Table 61 Switch Configuration: Filtering: Add .................................................................... 129

Table 62 Switch Configuration: MAC Forwarding ............................................................... 130

Table 63 Switch Configuration: MAC Forwarding: Add ...................................................... 131

Table 64 Switch Configuration: Mirroring ........................................................................... 132

Table 65 VLAN Configuration: 802.1Q ............................................................................... 135

Table 66 VLAN Configuration: 802.1Q: Modify .................................................................. 137

Table 67 VLAN Port Type Descriptions .............................................................................. 137

Table 68 VLAN Configuration: Port Based ......................................................................... 139

Table 69 Ethernet Port Configuration: Port Setup .............................................................. 141

Table 70 Ethernet Port Configuration: Port VLAN .............................................................. 143

Table 71 Ethernet Port Configuring: Port Link Aggregation ............................................... 144

Table 72 Ethernet Port Configuration: Port STP ................................................................ 144

Table 73 Ethernet Port Configuration: Port 802.1x ............................................................. 145

Table 74 Ethernet Port Configuration: Broadcast Storm Ctrl. ............................................. 146

Table 75 Ethernet Port Configuration: Queue Method ....................................................... 147

Table 76 Ethernet Port Configuration: Port Security .......................................................... 150

Table 77 Ethernet Port Configuration: Port Mirroring ......................................................... 151

Table 78 Ethernet Port Configuration: VLAN Stacking ....................................................... 152

Table 79 Ethernet Port Configuration: Bandwidth Ctrl. ....................................................... 153

Table 80 Multicast Configuration: Multicast Settings .......................................................... 155

Table 81 Multicast Configuration: Multicast Settings: Modify ............................................. 156

19 List of Tables

NetAtlas Workgroup Ethernet Switch Manager User’s Guide

Table 82 Multicast Configuration: Multicast Settings: Load Template ................................ 157

Table 83 Multicast Configuration: Multicast Settings: View Profile ..................................... 158

Table 84 Multicast Configuration: MVR .............................................................................. 160

Table 85 IP Configuration: RIP ........................................................................................... 164

Table 86 OSPF vs. RIP ...................................................................................................... 165

Table 87 IP Configuration: OSPF ....................................................................................... 166

Table 88 IP Configuration: OSPF: New OSPF Setting ....................................................... 168

Table 89 IP Configuration: OSPF: New Virtual Link ........................................................... 169

Table 90 IP Configuration: OSPF: New Interface ............................................................... 171

Table 91 IP Configuration: IGMP ........................................................................................ 172

Table 92 IP Configuration: DVMRP .................................................................................... 173

Table 93 IP Configuration: DHCP: Server .......................................................................... 175

Table 94 IP Configuration: DHCP: Server: New ................................................................. 175

Table 95 IP Configuration: DHCP: Relay ........................................................................... 177

Table 96 IP Configuration: VRRP ....................................................................................... 178

Table 97 VRRP Configuration: VRRP Parameters ............................................................. 180

Table 98 Default DSCP-IEEE802.1p Mapping ................................................................... 180

Table 99 DiffServ: DSCP Setting ........................................................................................ 181

Table 100 Routing Configuration: Static Route .................................................................. 182

Table 101 Routing Configuration: Static Route: Add or Modify .......................................... 183

Table 102 General Installation Problems ........................................................................... 184

Table 103 Problems Accessing the EMS ........................................................................... 184

Table 104 Problems Accessing the EMS ........................................................................... 186

Table 105 SNMPc Main Window ........................................................................................ 189

Table 106 Selection Tool .................................................................................................... 190

Table 107 Alarm Types and Causes .................................................................................. 194

List of Tables 20

NetAtlas Workgroup Ethernet Switch Manager User’s Guide

21 List of Tables

NetAtlas Workgroup Ethernet Switch Manager User’s Guide

Preface

Congratulations on your purchase of the NetAtlas Workgroup Ethernet Switch Manager for
the supported ZyXEL Ethernet switches. The Ethernet Switch Manager is an Element
Management System (EMS) that retrieves management information from ZyXEL switches
using SNMP.

Note: Register your product online to receive e-mail notices of firmware upgrades and

information at www.zyxel.com for global products, or at www.us.zyxel.com for
North American products.

About This User's Guide

This manual is designed to guide you through the configuration of your EMS for its
applications.

Syntax Conventions

• “Enter” means for you to type one or more characters. “Select” or “Choose” means for
you to use one of the predefined choices.

• The SMT menu titles and labels are in Bold Times New Roman font. Predefined field
choices are in Bold Arial font. Command and arrow keys are enclosed in square
brackets. [ENTER] means the Enter, or carriage return key; [ESC] means the Escape key
and [SPACE BAR] means the Space Bar.

• Mouse action sequences are denoted using an angle bracket “>”. For example, “click the
Apple icon, Control Panels and then Modem” means first click the Apple icon, then
point your mouse pointer to Control Panels and then click Modem.

• For brevity’s sake, we will use “e.g.,” as a shorthand for “for instance”, and “i.e.,” for
“that is” or “in other words” throughout this manual.

• The NetAtlas Workgroup Ethernet Switch Manager may be referred to as” the EMS” in
this User’s guide.

• Unless otherwise specified, the supported ZyXEL Ethernet switches being managed by
the EMS will be referred to as “the switch” or “the device” in this User’s Guide.

Related Documentation

• Supporting Disk

Refer to the included CD for support documents.

• Switch User’s Guide

Refer to your switch User’s Guide for directions on installation, connections,
maintenance, hardware troubleshooting and safety warnings.

• ZyXEL Glossary and Web Site

Please refer to www.zyxel.com for an online glossary of networking terms and additional
support documentation.

Preface 22

NetAtlas Workgroup Ethernet Switch Manager User’s Guide

User Guide Feedback

Help us help you. E-mail all User Guide-related comments, questions or suggestions for
improvement to [e-mail] or send regular mail to The Technical Writing
Team, ZyXEL Communications Corp., 6 Innovation Road II, Science-Based Industrial Park,
Hsinchu, 300, Taiwan. Thank you.

23 Preface

This chapter introduces and shows you how to access the EMS (Element Management
System).

1.1 Overview

The Element Management System (EMS) retrieves management information from switches
using SNMP protocol.

An EMS is composed of Network Elements (NE) that represent resources in a Network
Management System (NMS). The network elements can represent a physical piece of
equipment on the network, the components of a device on the network, or parts of the network
itself.

NetAtlas Workgroup Ethernet Switch Manager User’s Guide

CHAPTER 1

Introduction

Note: Example EMS screens are shown. EMS screens vary depending on your

switch models.

1.1.1 SNMPc Network Manager

SNMPc is network management software produced by Castle Rock.

You must have SNMPc properly installed before you can use the EMS. You can install
SNMPc separately or togather with NetAtlas Workshop. Refer to the appendix in this User’s
Guide; go to the Castle Rock web site at www.castlerock.com or see your SNMPc user's guide.

1.2 System Requirements

These are the system requirements for the Windows version of the EMS.

Table 1 System Requirements

HARDWARE SOFTWARE

CPU: Intel Pentium 4, 1.6 GHz or
above

Memory (RAM): 1 GB or more Database Program: PostgreSQL 8.0 or later

Hard Disk free space: 20 GB or more Castle Rock’s SNMPc 6.

Operating System using NTFS file system:
Windows 2000 (with service pack 1), Windows XP
or Windows Server 2003.

versions.

Chapter 1 Introduction 24

NetAtlas Workgroup Ethernet Switch Manager User’s Guide

Table 1 System Requirements (continued)

HARDWARE SOFTWARE

Screen Resolution: 1024x768 pixels

Ethernet Adaptor: 10/100 Mbps

1.2.1 Device Firmware Versions Supported

The EMS supports the devices and device firmware versions as listed in the following tale.

Table 2 Device Firmware Versions Supported

MODEL FIRMWARE VERSION

ES-2108 360ABK1C0 or later versions

ES-2108G 360ABL1C0 or later versions

ES-2024A 360TX1C0 or later versions

GS-2024 360LT0C0 or later versions

ES-3124 360TP1C0 or later versions

ES-3124PWR 360TY1C0 or later versions

GS-4012F 360TS2C0 or later versions

GS-4024 360LL2C0 or later versions

1.3 NetAtlas Workshop Installation

Refer to the Quick Start Guide for the installation procedure.

1.4 Accessing EMS

Follow the steps below to access EMS.

1 In the SNMPc main screen, double-click the switch icon.

Figure 1 SNMPc: Switch Device List Icon

2 Click the Switch Manager icon to display the main EMS screen.

25 Chapter 1 Introduction

NetAtlas Workgroup Ethernet Switch Manager User’s Guide

Figure 2 NetAtlas Main Screen

Figure 3 EMS: Main Screen

Chapter 1 Introduction 26

NetAtlas Workgroup Ethernet Switch Manager User’s Guide

27 Chapter 1 Introduction

NetAtlas Workgroup Ethernet Switch Manager User’s Guide

This chapter describes the Switch Manager screens.

2.1 Switch Manager Overview

Use the Switch Manager screens to view EMS and device logs and database management.

In SNMPc, double-click on a device icon to display the main Switch Manager screen as
shown.

Figure 4 Switch Manager

CHAPTER 2

Switch Manager

The following table describes the options in the switch manager screen.

Table 3 Switch Manager Menus Overview

LABEL SUB-MENU DESCRIPTION

Window Exit Click Exit to close the switch

manager screen.

Admin Access Log Use this screen to display

logs.

Database Management Backup and Restore (EMS DB) Use this screen to backup or

Log Storage Configuration Use this screen to enable

Chapter 2 Switch Manager 28

restore a switch’s
configuration.

logging and specify how
many logs to store in the
database.

NetAtlas Workgroup Ethernet Switch Manager User’s Guide

Table 3 Switch Manager Menus Overview (continued)

LABEL SUB-MENU DESCRIPTION

Help On-line Help Click On-line Help to display

2.2 Access Log

To view access logs, click Admin > Access Log.

Figure 5 Switch Manager: Admin: Access Log

Scheduled Backup
Configuration (EMS DB)

Use this screen to specify
when to store logs in the
database.

an EMS help file.

The following table describes the fields in this screen.

Table 4 Switch Manager: Admin: Access Log

LABEL DESCRIPTION

Log Filter

Port Select a port or All Ports for which you want to view switch login data via the EMS.

Log Type Select the type of logs which you want to view for the selected switch and port(s).

Login User Select All Users to view logs for all access attempts to a switch via the EMS. Select

29 Chapter 2 Switch Manager

Administrator to view only the EMS administrator access attempts.

NetAtlas Workgroup Ethernet Switch Manager User’s Guide

Table 4 Switch Manager: Admin: Access Log (continued)

LABEL DESCRIPTION

Sorted by Select By Device Name to sort the logs displayed in alphabetical order according to the

names of the switch(es). Select Log Time to sort the logs displayed according to the
times received on the switch(es).

Date Select a start date and end date from the list boxes to display logs for that period.

Apply Click Apply to display logs with the criteria set above.

Index This field displays the log number.

Target This field displays a reason for the generated log.

Device
Name

Log Type This field displays the type of log the switch generated.

Log Time This field displays the time a log was generated by a switch.

Login User This field displays the EMS user that logged into the switch

Slot This field is currently not supported.

Port This field displays the selected switch port number on which the log was generated.

Description This field displays further information about the log.

Delete Click Delete to delete a selected log from the list of log entries.

Close Click Close to close this screen.

This field displays name of the switch that generated the log(s).

2.3 Database Management

The EMS-related event and access logs information and various configuration settings are
stored in the database. The database management features enable you to back up all logs and
configurations and restore selected backed up files.

2.3.1 Filename Convention

The EMS follows a pre-defined naming convention for the backup data. The backup data is
stored in plain text format with a “txt” filename extension. The general structure of the
filename is

2.3.2 Database Backup and Restore

Click Admin > Database Management > Backup/Restore to display the following screen.

<type>.txt (for example, AccessLog.txt).

Chapter 2 Switch Manager 30