ZyXEL NetAtlas Enterprise User Manual

NetAtlas Enterprise 1.00

Element Management System

User’s Guide

Version 1.00

8/2005

NetAtlas Enterprise 1.00 User’s Guide

Copyright

Copyright © 2005 by ZyXEL Communications Corporation.

The contents of this publication may not be reproduced in any part or as a whole, transcribed,
stored in a retrieval system, translated into any language, or transmitted in any form or by any
means, electronic, mechanical, magnetic, optical, chemical, photocopying, manual, or
otherwise, without the prior written permission of ZyXEL Communications Corporation.

Published by ZyXEL Communications Corporation. All rights reserved.

Disclaimer

ZyXEL does not assume any liability arising out of the application or use of any products, or
software described herein. Neither does it convey any license under its patent rights nor the
patent rights of others. ZyXEL further reserves the right to make changes in any products
described herein without notice. This publication is subject to change without notice.

Trademarks

ZyNOS (ZyXEL Network Operating System) is a registered trademark of ZyXEL
Communications, Inc. Other trademarks mentioned in this publication are used for
identification purposes only and may be properties of their respective owners.

Copyright 2

NetAtlas Enterprise 1.00 User’s Guide

Federal Communications

Commission (FCC) Interference

Statement

This device complies with Part 15 of FCC rules. Operation is subject to the following two
conditions:

• This device may not cause harmful interference.

• This device must accept any interference received, including interference that may cause
undesired operations.

This equipment has been tested and found to comply with the limits for a Class B digital
device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy, and if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.

If this equipment does cause harmful interference to radio/television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and the receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Notice 1

Changes or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate the equipment.

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

Certifications

Go to www.zyxel.com

1 Select your product from the drop-down list box on the ZyXEL home page to go to that

product's page.

2 Select the certification you wish to view from this page.

3 Federal Communications Commission (FCC) Interference Statement

NetAtlas Enterprise 1.00 User’s Guide

Safety Warnings

For your safety, be sure to read and follow all warning notices and instructions.

• To reduce the risk of fire, use only No. 26 AWG (American Wire Gauge) or larger
telecommunication line cord.

• Do NOT open the device or unit. Opening or removing covers can expose you to
dangerous high voltage points or other risks. ONLY qualified service personnel can
service the device. Please contact your vendor for further information.

• Use ONLY the dedicated power supply for your device. Connect the power cord or
power adaptor to the right supply voltage (110V AC in North America or 230V AC in
Europe).

• Do NOT use the device if the power supply is damaged as it might cause electrocution.

• If the power supply is damaged, remove it from the power outlet.

• Do NOT attempt to repair the power supply. Contact your local vendor to order a new
power supply.

• Place connecting cables carefully so that no one will step on them or stumble over them.
Do NOT allow anything to rest on the power cord and do NOT locate the product where
anyone can walk on the power cord.

• If you wall mount your device, make sure that no electrical, gas or water pipes will be
damaged.

• Do NOT install nor use your device during a thunderstorm. There may be a remote risk of
electric shock from lightning.

• Do NOT expose your device to dampness, dust or corrosive liquids.

• Do NOT use this product near water, for example, in a wet basement or near a swimming
pool.

• Make sure to connect the cables to the correct ports.

• Do NOT obstruct the device ventilation slots, as insufficient airflow may harm your
device.

• Do NOT store things on the device.

• Connect ONLY suitable accessories to the device.

Safety Warnings 4

NetAtlas Enterprise 1.00 User’s Guide

ZyXEL Limited Warranty

ZyXEL warrants to the original end user (purchaser) that this product is free from any defects
in materials or workmanship for a period of up to two years from the date of purchase. During
the warranty period, and upon proof of purchase, should the product have indications of failure
due to faulty workmanship and/or materials, ZyXEL will, at its discretion, repair or replace the
defective products or components without charge for either parts or labor, and to whatever
extent it shall deem necessary to restore the product or components to proper operating
condition. Any replacement will consist of a new or re-manufactured functionally equivalent
product of equal value, and will be solely at the discretion of ZyXEL. This warranty shall not
apply if the product is modified, misused, tampered with, damaged by an act of God, or
subjected to abnormal working conditions.

Note

Repair or replacement, as provided under this warranty, is the exclusive remedy of the
purchaser. This warranty is in lieu of all other warranties, express or implied, including any
implied warranty of merchantability or fitness for a particular use or purpose. ZyXEL shall in
no event be held liable for indirect or consequential damages of any kind of character to the
purchaser.

To obtain the services of this warranty, contact ZyXEL's Service Center for your Return
Material Authorization number (RMA). Products must be returned Postage Prepaid. It is
recommended that the unit be insured when shipped. Any returned products without proof of
purchase or those with an out-dated warranty will be repaired or replaced (at the discretion of
ZyXEL) and the customer will be billed for parts and labor. All repaired or replaced products
will be shipped by ZyXEL to the corresponding return address, Postage Paid. This warranty
gives you specific legal rights, and you may also have other rights that vary from country to
country.

5 ZyXEL Limited Warranty

NetAtlas Enterprise 1.00 User’s Guide

Customer Support

Please have the following information ready when you contact customer support.

• Product model and serial number.

• Warranty Information.

• Date that you received your device.

• Brief description of the problem and the steps you took to solve it.

METHOD

LOCATION

CORPORATE
HEADQUARTERS
(WORLDWIDE)

CZECH REPUBLIC

DENMARK

FINLAND

FRANCE

GERMANY

NORTH AMERICA

NORWAY

SPAIN

SWEDEN

SUPPORT E-MAIL TELEPHONE

SALES E-MAIL FAX FTP SITE

[e-mail] [phone] www.zyxel.com

[e-mail] [phone] ftp.zyxel.com

[e-mail] [phone] www.zyxel.cz ZyXEL Communications

[e-mail] [phone]

[e-mail] [phone] www.zyxel.dk Z y X E L C o m m u n i c a t i o n s A / S

[e-mail] [phone]

[e-mail] [phone] www.zyxel.fi Z y X EL C o m m un i c a t i on s O y

[e-mail] [phone]

[e-mail] [phone] www.zyxel.fr Z y XE L Fr a nc e

[phone]

[e-mail] [phone] www.zyxel.de ZyXEL Deutschland GmbH.

[e-mail] [phone]

[e-mail] [phone]

[phone]

[e-mail] [phone] ftp.us.zyxel.com

[e-mail] [phone] www.zyxel.no Z y X E L C o m m u n i c a t i o n s A / S

[e-mail] [phone]

[e-mail] [phone] www.zyxel.es Z y X E L C o m m u ni c a t i o n s

[e-mail] [phone]

[e-mail] [phone] www.zyxel.se Z y X E L C o m m u ni c at io n s A/ S

[e-mail] [phone]

A

WEB SITE

www.europe.zyxel.com

ftp.europe.zyxel.com

www.us.zyxel.com ZyXEL Communications Inc.

REGULAR MAIL

ZyXEL Communications Corp.
6 Innovation Road II

Sc ien ce P ar k
Hsinchu 300
Ta iw a n

Czech s.r.o.
Modranská 621
143 01 Praha 4 - Modrany
Ceská Republika

Col um bu sv ej 5
2860 Soeborg
Denmark

Mal mi nk aa ri 10
00700 Helsinki
Finland

1 ru e d e s V er ge r s
Ba t. 1 / C
69760 Limonest
France

Adenauerstr. 20/A2 D-52146
Wuerselen
Germany

1130 N. Miller St.
Anaheim

CA 92806-2001
U.S.A.

Ni ls H ans en s ve i 13
0667 Oslo
Norway

Alejandro Villegas 33
1º, 28043 Madrid
Spain

Sjöporten 4, 41764 Göteborg
Sweden

Customer Support 6

NetAtlas Enterprise 1.00 User’s Guide

METHOD

LOCATION

UNITED KINGDOM

SUPPORT E-MAIL TELEPHONE

SALES E-MAIL FAX FTP SITE

[e-mail] [phone]

08707 555779 (UK
only)

[e-mail] [phone] ftp.zyxel.co.uk

A

WEB SITE

www.zyxel.co.uk ZyXEL Communications UK

a. “+” is the (prefix) number you enter to make an international telephone call.

REGULAR MAIL

Ltd.,11 The Courtyard,
Eastern Road, Bracknell,
Berkshire, RG12 2XB,
United Kingdom (UK)

7 Customer Support

NetAtlas Enterprise 1.00 User’s Guide

Table of Contents

Copyright .................................................................................................................. 2

Federal Communications Commission (FCC) Interference Statement ............... 3

Safety Warnings ....................................................................................................... 4

ZyXEL Limited Warranty.......................................................................................... 5

Customer Support.................................................................................................... 6

Table of Contents ..................................................................................................... 8

List of Figures ........................................................................................................ 14

List of Tables .......................................................................................................... 18

Preface .................................................................................................................... 20

Chapter 1

Introducing the EMS ..............................................................................................22

1.1 EMS Overview ...................................................................................................22

1.1.1 SNMPc Network Manager ........................................................................22

1.2 System Requirements ........................................................................................22

1.3 EMS Installation Overview .................................................................................23

1.3.1 Installing the EMS .....................................................................................23

1.4 SNMPc Network Manager ..................................................................................31

1.4.1 Manual SNMPc Startup ............................................................................31

1.4.2 Automatic SNMPc Startup ........................................................................31

1.5 Adding MIBs .......................................................................................................32

1.6 Finding your Switch ............................................................................................34

1.6.1 Device Auto-Discovery .............................................................................34

1.6.2 Add Device(s) Manually ............................................................................35

1.7 Using SNMP .......................................................................................................36

1.8 Configuring MySQL ODBC Driver ......................................................................39

Chapter 2

EMS Main Window.................................................................................................. 44

2.1 Introducing the EMS Main Window ....................................................................44

2.2 Device Icon Colors .............................................................................................45

2.3 System Message Panel Alarm Status ................................................................45

2.4 System Message Panel Port Status ...................................................................46

Table of Contents 8

NetAtlas Enterprise 1.00 User’s Guide

2.5 Menu Shortcut Buttons .......................................................................................46

2.6 EMS Main Menu Summary ................................................................................46

2.7 Common EMS Command Buttons .....................................................................48

2.8 View the Switch ..................................................................................................48

2.9 Switch Information ..............................................................................................48

2.10 Configuration Save ...........................................................................................50

Chapter 3

Managing Device Maps in EMS............................................................................. 52

3.1 Submap and Device Mapping ............................................................................52

3.1.1 Adding a Submap or Device .....................................................................52

3.1.2 Edit a Node ...............................................................................................53

3.1.3 Find an Object ..........................................................................................54

3.1.4 Delete a Submap ......................................................................................54

3.1.5 Delete a Device ........................................................................................55

3.2 Exit .....................................................................................................................55

Chapter 4

VLAN Template ....................................................................................................... 56

4.1 VLAN Template Overview ..................................................................................56

4.1.1 Configuring a VLAN Template ..................................................................56

Chapter 5

Status ...................................................................................................................... 60

5.1 Hardware Status .................................................................................................60

5.2 STP Status .........................................................................................................62

5.2.1 Introduction to Spanning Tree Protocol (STP) ..........................................62

5.2.1.1 STP Terminology .............................................................................62

5.2.2 How STP Works .......................................................................................63

5.2.3 STP Port States ........................................................................................64

5.2.4 View STP Status .......................................................................................64

5.3 VLAN Status .......................................................................................................65

5.4 Port Status ..........................................................................................................66

5.5 802.1D ................................................................................................................68

5.5.1 802.1D: MAC Table ...................................................................................68

5.5.2 View the MAC Table .................................................................................68

5.5.3 802.1D: ARP Table ...................................................................................70

5.5.4 How ARP Works .......................................................................................70

5.5.5 View the ARP Table ..................................................................................70

Chapter 6

Fault Menus ............................................................................................................ 72

6.1 Event Log ...........................................................................................................72

9 Table of Contents

NetAtlas Enterprise 1.00 User’s Guide

6.2 Loopback Test ....................................................................................................73

Chapter 7

Maintenance ........................................................................................................... 76

7.1 Firmware Upgrade .............................................................................................76

7.1.1 Procedure to Update Firmware .................................................................76

7.2 Device Reset ......................................................................................................77

7.3 Network Element Configuration Backup and Restore ........................................78

7.4 Load Factory Default ..........................................................................................79

7.5 Scheduled Network Element Configuration Backup ..........................................80

7.5.1 Scheduled Network Element Configuration Backup Add ..........................81

7.5.2 Scheduled Network Element Configuration Backup Remove ...................82

Chapter 8

Tools ........................................................................................................................ 84

8.1 Accessing the switch ..........................................................................................84

8.1.1 Telnet ........................................................................................................84

8.1.2 Web Access ..............................................................................................84

8.2 Ping ....................................................................................................................85

Chapter 9

Device Menu Overview .......................................................................................... 86

9.1 Device Menu Summary ......................................................................................86

9.2 Property Configuration .......................................................................................87

9.3 Introducing the EMS Configuration Window ......................................................87

9.3.1 Port List Multiple Port Configuration .........................................................88

9.3.2 Copy to.. Button ........................................................................................89

Chapter 10

System Configuration............................................................................................92

10.1 System Info ......................................................................................................92

10.2 SNMP ...............................................................................................................92

10.2.1 About SNMP ...........................................................................................92

10.2.2 Configuring SNMP ..................................................................................93

10.3 Remote Management .......................................................................................94

10.3.1 Configuring Remote Management ..........................................................94

10.4 Time Setup .......................................................................................................96

10.4.1 Configuring Time Setup ..........................................................................96

Chapter 11

Switch Configuration ............................................................................................. 98

11.1 IGMP Snooping ................................................................................................98

11.2 Switch Setup ....................................................................................................98

Table of Contents 10

NetAtlas Enterprise 1.00 User’s Guide

11.3 Priority Queue ................................................................................................100

11.3.1 Strictly Priority .......................................................................................100

11.3.2 Weighted Fair Scheduling .....................................................................101

11.3.3 Configuring Priority Queue ....................................................................101

11.4 STP Configuration ..........................................................................................102

11.5 STP Overview ................................................................................................102

11.5.1 Configuring STP Parameters ................................................................103

11.6 Link Aggregation ............................................................................................104

11.6.1 Introduction to Link Aggregation ...........................................................104

11.6.2 Dynamic Link Aggregation ....................................................................104

11.6.3 Link Aggregation ID ..............................................................................105

11.6.4 Configuring Link Aggregation ................................................................105

11.7 DHCP Relay ...................................................................................................106

11.7.1 Overview ...............................................................................................106

11.7.2 DHCP Relay Agent Information ............................................................106

11.7.3 Configuring DHCP Relay ......................................................................107

11.8 GARP Timer ...................................................................................................108

11.8.1 Configuring GARP Timer ......................................................................108

11.9 RADIUS ..........................................................................................................109

11.9.1 Introduction to Authentication ...............................................................109

11.9.2 Configuring RADIUS .............................................................................109

11.10 MAC Forwarding ..........................................................................................110

11.10.1 Introduction to Static MAC Forward Setup .......................................... 110

11.10.2 Configuring Static MAC Forwarding ....................................................110

11.10.2.1 Adding and Editing Static MAC Forwarding Rules .................... 111

11.11 Filtering ........................................................................................................112

11.11.1 Introduction to Filtering ........................................................................ 112

11.11.2 Configuring Filtering ............................................................................ 112

11.11.2.1 Adding and Editing Static Filtering Rules ...................................113

Chapter 12

VLAN ..................................................................................................................... 116

12.1 Introduction to VLANs ....................................................................................116

12.2 Configuring 802.1Q VLAN ..............................................................................116

12.2.1 Modify an 802.1Q VLAN ....................................................................... 118

12.2.2 Removing a VLAN ................................................................................120

12.3 Introduction to Port-based VLANs ..................................................................120

12.3.1 Configuring Port Based VLAN ..............................................................120

Chapter 13

Ethernet Port Configuration................................................................................ 124

13.1 Port Setup ......................................................................................................124

13.1.1 Configuring Port Setup .........................................................................124

11 Table of Contents

NetAtlas Enterprise 1.00 User’s Guide

13.2 Port VLAN ......................................................................................................126

13.2.1 Configuring Port VLAN .........................................................................126

13.3 Port Link Aggregation .....................................................................................127

13.3.1 Configuring Port Link Aggregation ........................................................128

13.4 Port STP .........................................................................................................128

13.4.1 Configuring Port STP ............................................................................128

13.5 Bandwidth Control ..........................................................................................129

13.5.1 Configuring Bandwidth Control .............................................................129

13.6 Broadcast Storm Control ................................................................................130

13.6.1 Configuring Broadcast Storm Control ...................................................130

13.7 Queue Method ...............................................................................................131

13.7.1 Configuring Queue Method ...................................................................131

13.8 Port 802.1x .....................................................................................................132

13.8.1 Configuring Port 802.1x ........................................................................132

13.9 Port Security ...................................................................................................133

13.9.1 About Port Security ...............................................................................133

13.9.2 Configuring Port Security ......................................................................133

13.10 Port Mirroring ...............................................................................................134

13.10.1 Configuring Port Mirroring ...................................................................135

13.11 VLAN Stacking .............................................................................................135

13.11.1 Introduction to VLAN Stacking ............................................................135

13.11.2 Configuring VLAN Stacking .................................................................136

Chapter 14

Routing Configuration ......................................................................................... 138

14.1 Static Route ....................................................................................................138

14.1.1 Configuring Static Routing ....................................................................138

14.1.2 Add or Modify a Static Route ................................................................139

14.2 Switch Manager .............................................................................................140

14.2.1 Access Log ...........................................................................................141

14.2.2 Database Backup and Restore .............................................................143

14.2.3 Database Scheduled Backup Configuration .........................................143

14.2.4 Database Log Storage Configuration ....................................................144

Chapter 15

Performance .........................................................................................................148

15.1 Interface .........................................................................................................148

15.1.1 View Interface Performance .................................................................148

15.2 Table Menu Bar Icons ....................................................................................150

15.2.1 Editing a Table Entry .............................................................................150

15.2.2 Expand Dialog Box ...............................................................................152

15.3 Graph Menu Bar Icons ...................................................................................153

15.3.1 Graph Styles .........................................................................................154

Table of Contents 12

NetAtlas Enterprise 1.00 User’s Guide

15.3.2 Chart Format Display Variable ..............................................................154

15.3.3 Graph Labels ........................................................................................155

Chapter 16

Troubleshooting ...................................................................................................158

16.1 General Installation Problems ........................................................................158

16.2 EMS Installation Problems .............................................................................158

16.3 Uninstalling the EMS ......................................................................................158

16.4 Problems Finding a Device ............................................................................159

16.5 Problems Accessing the EMS ........................................................................160

Appendix A

SNMPc Network Manager.................................................................................... 162

Starting the SNMPc Network Manager .................................................................. 162

Manual Startup................................................................................................. 162

Automatic Startup ............................................................................................ 162

SNMPc Main Window ...................................................................................... 163

Selection Tool .................................................................................................. 164

Event Log Tool ................................................................................................. 164

View Window Area........................................................................................... 165

• Main and Edit Button Bar Icons .....................................................................165

Appendix B

Alarm Types and Causes ................................................................................... 168

Alarm Types and Causes Table ............................................................................. 168

Index...................................................................................................................... 170

13 Table of Contents

NetAtlas Enterprise 1.00 User’s Guide

List of Figures

Figure 1 Installing MySQL: Welcome .................................................................................. 23

Figure 2 Installing MySQL: Information ............................................................................... 24

Figure 3 Installing MySQL: Choose Destination Location ................................................... 24

Figure 4 Installing MySQL: Setup Type ............................................................................... 25

Figure 5 Installing MySQL: Setup Complete ....................................................................... 25

Figure 6 Installing EMS: Welcome ...................................................................................... 26

Figure 7 Installing EMS: License Agreement ...................................................................... 26

Figure 8 Installing EMS: Customer Information ................................................................. 27

Figure 9 Installing EMS: Choose Destination Location ...................................................... 27

Figure 10 Installing EMS: Specify MySQL Directory ........................................................... 28

Figure 11 Installing EMS: Start Copying Files ..................................................................... 28

Figure 12 Installing EMS: MySQL ODBC: Welcome ........................................................... 29

Figure 13 Installing EMS: MySQL ODBC: License Agreement ........................................... 29

Figure 14 Installing EMS: MySQL ODBC: Start Installing ................................................... 30

Figure 15 Installing EMS: MySQL ODBC: Finish ................................................................ 30

Figure 16 Installing EMS: Finish ......................................................................................... 31

Figure 17 SNMPc Task Setup ............................................................................................ 32

Figure 18 Config: MIB Database ......................................................................................... 32

Figure 19 Compile Mibs (First Screen) ............................................................................... 33

Figure 20 Add Mib Files ...................................................................................................... 33

Figure 21 Compile Mibs (Second Screen) .......................................................................... 33

Figure 22 Compile Mibs ...................................................................................................... 34

Figure 23 Config, Discovery Agents .................................................................................... 34

Figure 24 Discovery Agents Screen .................................................................................... 35

Figure 25 Insert, MAP Object, Device ................................................................................. 35

Figure 26 Map Object Properties: Generall ......................................................................... 36

Figure 27 Map Object Properties ........................................................................................ 37

Figure 28 Network Manager Shortcuts ............................................................................... 38

Figure 29 Startup MySQL .................................................................................................... 39

Figure 30 Data Sources (ODBC) ........................................................................................ 40

Figure 31 ODBC Data Source Administrator ...................................................................... 40

Figure 32 MySQL: Connection Setup ................................................................................. 41

Figure 33 Switch Device List Icon ....................................................................................... 41

Figure 34 Switch Manager .................................................................................................. 41

Figure 35 Switch Graphic Display ....................................................................................... 42

Figure 36 EMS Main Screen Overview ............................................................................... 44

Figure 37 EMS Main Screen Shortcut Bar ......................................................................... 46

Figure 38 Switch View ........................................................................................................ 48

List of Figures 14

NetAtlas Enterprise 1.00 User’s Guide

Figure 39 Configuration: Switch System Configuration ....................................................... 49

Figure 40 Configuration: Save ............................................................................................ 50

Figure 41 Submaps and Device Mapping ........................................................................... 52

Figure 42 Map: Add Submap/Device .................................................................................. 53

Figure 43 Map: Edit Node .................................................................................................. 54

Figure 44 Map: Find Object ................................................................................................. 54

Figure 45 Map: Delete Warning .......................................................................................... 55

Figure 46 Template: VLAN .................................................................................................. 57

Figure 47 Status: Hardware Status ..................................................................................... 61

Figure 48 Status: STP Status .............................................................................................. 64

Figure 49 Status: VLAN Status ............................................................................................ 66

Figure 50 Status: Port Status .............................................................................................. 67

Figure 51 MAC Table Flowchart .......................................................................................... 68

Figure 52 Status: 802.1d: MAC Table ................................................................................. 69

Figure 53 Status: 802.1d: ARP Table .................................................................................. 71

Figure 54 Fault: Event Log .................................................................................................. 72

Figure 55 Fault: Loopback Test .......................................................................................... 74

Figure 56 Maintenance: Firmware Upgrade ........................................................................ 77

Figure 57 Maintenance: Device Reset ................................................................................ 78

Figure 58 Maintenance: Configuration Backup/Restore ..................................................... 79

Figure 59 Maintenance: Load factory Defaults ................................................................... 80

Figure 60 Maintenance: Scheduled NE Config Backup ...................................................... 81

Figure 61 Maintenance: Scheduled NE Config Backup Add ............................................... 82

Figure 62 Telnet .................................................................................................................. 84

Figure 63 Web Access ........................................................................................................ 85

Figure 64 Ping ..................................................................................................................... 85

Figure 65 Device Panel List Menus .................................................................................... 86

Figure 66 Configuration Window Panels ............................................................................. 88

Figure 67 Applied Results ................................................................................................... 89

Figure 68 Copy Port Screen ................................................................................................ 90

Figure 69 Copy Successful ................................................................................................. 91

Figure 70 SNMP Management Model ................................................................................. 92

Figure 71 Configuration: System Configuration: SNMP Conf. ............................................ 94

Figure 72 Configuration: System Configuration: Remote Management .............................. 95

Figure 73 Configuration: System Configuration: Time Setup .............................................. 97

Figure 74 Configuration: Switch Configuration: Switch Setup ............................................. 99

Figure 75 Configuration: Switch Configuration: Priority Queue ........................................... 101

Figure 76 Configuration: Switch Configuration: STP Conf. ................................................. 103

Figure 77 Configuration: Switch Configuration: Link Aggregation ...................................... 105

Figure 78 Configuration: Switch Configuring: DHCP Relay ............................................... 107

Figure 79 Configuration: Switch Configuration: Garp Timer ................................................ 108

Figure 80 Configuration: Switch Configuration: RADIUS .................................................... 109

Figure 81 Configuration: Switch Configuration: MAC Forwarding ....................................... 111

15 List of Figures

NetAtlas Enterprise 1.00 User’s Guide

Figure 82 Configuration: Switch Configuration: MAC Forwarding: Add .............................. 112

Figure 83 Configuration: Switch Configuration: Filtering ..................................................... 113

Figure 84 Configuration: Switch Configuration: Filtering: Add ............................................ 114

Figure 85 Selecting a VLAN Type ....................................................................................... 117

Figure 86 Configuration: VLAN Configuration: 802.1Q ....................................................... 117

Figure 87 Configuration: VLAN Configuration: 802.1Q: Modify .......................................... 119

Figure 88 Configuration: VLAN Configuration: Port Based ................................................. 121

Figure 89 Configuration: Ethernet Port Configuration: Port Setup ...................................... 125

Figure 90 Configuration: Ethernet Port Configuration: Port VLAN ...................................... 127

Figure 91 Configuration: Ethernet Port Configuration: Port Link Aggregation .................... 128

Figure 92 Configuration: Ethernet Port Configuration: Port STP ........................................ 129

Figure 93 Configuration: Ethernet Port Configuration: Bandwidth Ctrl. ............................... 130

Figure 94 Configuration: Ethernet Port Configuration: Broadcast Storm Ctrl. ..................... 131

Figure 95 Configuration: Ethernet Port Configuration: Queue Method ............................... 132

Figure 96 Configuration: Ethernet Port Configuration: Port 802.1x ..................................... 133

Figure 97 Configuration: Ethernet Port Configuration: Port Security .................................. 134

Figure 98 Configuration: Ethernet Port Configuration: Port Mirroring ................................. 135

Figure 99 Configuration: Ethernet Port Configuration: VLAN Stacking ............................... 136

Figure 100 Configuration: Routing Configuration ................................................................ 138

Figure 101 Configuration: Routing Configuration: Add or Modify ........................................ 139

Figure 102 Switch Manager Menus .................................................................................... 141

Figure 103 Switch Manager: Admin: Access Log ............................................................... 142

Figure 104 Switch Manager: Database Management: Backup/Restore ............................. 143

Figure 105 Switch Manager: Database Management: Scheduled Backup ......................... 144

Figure 106 Switch Manager: Database Management: Log Storage ................................... 145

Figure 107 Performance: Interface ..................................................................................... 149

Figure 108 Table Menu Bar Icons ....................................................................................... 150

Figure 109 Edit Table Entry ................................................................................................. 151

Figure 110 Expand Field ..................................................................................................... 153

Figure 111 Graph Menu Bar ................................................................................................ 154

Figure 112 Cell Properties Select ........................................................................................ 154

Figure 113 Chart Color Codes and Line Styles ................................................................... 155

Figure 114 Graph Variables ................................................................................................. 155

Figure 115 EMS: Remove ................................................................................................... 159

Figure 116 Automatic Startup ............................................................................................. 163

Figure 117 SNMPc Main Windows ...................................................................................... 163

Figure 118 SNMPc Main Button Bar Icons .......................................................................... 166

Figure 119 SNMPc Edit Button Bar Icons ........................................................................... 166

List of Figures 16

NetAtlas Enterprise 1.00 User’s Guide

17 List of Figures

NetAtlas Enterprise 1.00 User’s Guide

List of Tables

Table 1 System Requirements ........................................................................................... 22

Table 2 Map Object Properties: General ............................................................................ 36

Table 3 Required Map Object Properties ........................................................................... 37

Table 4 EMS Main Screen Overview .................................................................................. 45

Table 5 Device Icon Colors ................................................................................................ 45

Table 6 System Message Panel Alarm Status ................................................................... 45

Table 7 EMS Menu Summary ............................................................................................ 46

Table 8 EMS Navigation Panel Sub-link Descriptions ........................................................ 47

Table 9 Common EMS Command Buttons ........................................................................ 48

Table 10 Configuration: Switch System Configuration ....................................................... 49

Table 11 Map: Add Submap/Device ................................................................................... 53

Table 12 Template: VLAN ................................................................................................... 57

Table 13 Status: Hardware Status ...................................................................................... 61

Table 14 STP Path Costs ................................................................................................... 63

Table 15 STP Port States ................................................................................................... 64

Table 16 Status: STP Status ............................................................................................... 64

Table 17 Status: VLAN Status ............................................................................................ 66

Table 18 Status: Port Status ............................................................................................... 67

Table 19 Status: 802.1d: MAC Table .................................................................................. 69

Table 20 Status: 802.1d: ARP Table ................................................................................... 71

Table 21 Fault: Event Log .................................................................................................. 72

Table 22 Maintenance: Configuration Backup/Restore ...................................................... 79

Table 23 Maintenance: Scheduled NE Config Backup ....................................................... 81

Table 24 Device Menu Summary ....................................................................................... 86

Table 25 Configuration Window Panels ............................................................................. 88

Table 26 Copy Port Screen ................................................................................................ 90

Table 27 SNMP Commands ............................................................................................... 93

Table 28 Configuration: System Configuration: SNMP Conf. ............................................. 94

Table 29 Configuration: System Configuration: Remote Management .............................. 95

Table 30 Configuration: System Configuration: Time Setup ............................................... 97

Table 31 Configuration: Switch Configuration: Switch Setup ............................................. 99

Table 32 Configuration: Switch Configuration: Priority Queue ........................................... 102

Table 33 Configuration: Switch Configuration: STP Conf. .................................................. 103

Table 34 Aggregation ID Local Switch ............................................................................... 105

Table 35 Aggregation ID Peer Switch ................................................................................ 105

Table 36 Configuration: Switch Configuration: Link Aggregation ....................................... 106

Table 37 Configuration: Switch Configuring: DHCP Relay ................................................. 107

Table 38 Configuration: Switch Configuration: Garp Timer ................................................ 108

List of Tables 18

NetAtlas Enterprise 1.00 User’s Guide

Table 39 Configuration: Switch Configuration: RADIUS ..................................................... 109

Table 40 Configuration: Switch Configuration: MAC Forwarding ....................................... 111

Table 41 Configuration: Switch Configuration: MAC Forwarding: Add ............................... 112

Table 42 Configuration: Switch Configuration: Filtering ..................................................... 113

Table 43 Configuration: Switch Configuration: Filtering: Add ............................................. 114

Table 44 Configuration: VLAN Configuration: 802.1Q ........................................................ 117

Table 45 Configuration: VLAN Configuration: 802.1Q: Modify ........................................... 119

Table 46 VLAN Port Type Descriptions .............................................................................. 120

Table 47 Configuration: VLAN Configuration: Port Based .................................................. 121

Table 48 Configuration: Ethernet Port Configuration: Port Setup ....................................... 125

Table 49 Configuration: Ethernet Port Configuration: Port VLAN ....................................... 127

Table 50 Configuration: Ethernet Port Configuring: Port Link Aggregation ........................ 128

Table 51 Configuration: Ethernet Port Configuration: Port STP ......................................... 129

Table 52 Configuration: Ethernet Port Configuration: Bandwidth Ctrl. ............................... 130

Table 53 Configuration: Ethernet Port Configuration: Broadcast Storm Ctrl. ..................... 131

Table 54 Configuration: Ethernet Port Configuration: Queue Method ................................ 132

Table 55 Configuration: Ethernet Port Configuration: Port 802.1x ..................................... 133

Table 56 Configuration: Ethernet Port Configuration: Port Security ................................... 134

Table 57 Configuration: Ethernet Port Configuration: Port Mirroring .................................. 135

Table 58 Configuration: Ethernet Port Configuration: VLAN Stacking ................................ 136

Table 59 Configuration: Routing Configuration .................................................................. 139

Table 60 Configuration: Routing Configuration: Add or Modify .......................................... 140

Table 61 Switch Manager Menus Overview ....................................................................... 141

Table 62 Switch Manager: Admin: Access Log .................................................................. 142

Table 63 Switch Manager: Database Management: Backup/Restore ................................ 143

Table 64 Switch Manager: Database Management: Scheduled Backup ........................... 144

Table 65 Switch Manager: Database Management: Log Storage ...................................... 145

Table 66 Performance: Interface ........................................................................................ 149

Table 67 Edit Table Entry ................................................................................................... 151

Table 68 Variable Types ..................................................................................................... 153

Table 69 Edit Table Entry ................................................................................................... 154

Table 70 Edit Style Dialog Box ........................................................................................... 155

Table 71 Graph Variables ................................................................................................... 155

Table 72 General Installation Problems ............................................................................. 158

Table 73 EMS Installation Problems .................................................................................. 158

Table 74 Problems Accessing the EMS ............................................................................. 159

Table 75 Problems Accessing the EMS ............................................................................. 160

Table 76 SNMPc Main Window .......................................................................................... 164

Table 77 Selection Tool ...................................................................................................... 164

Table 78 Alarm Types and Causes .................................................................................... 168

19 List of Tables

NetAtlas Enterprise 1.00 User’s Guide

Preface

Congratulations on your purchase of the NetAtlas Enterprise 1.00 Element Management
System (EMS) for the ES-3124 Series.

Note: Register your product online to receive e-mail notices of firmware upgrades and

information at
North American products.

About This User's Guide

This manual is designed to guide you through the configuration of your EMS for its
applications.

Syntax Conventions

• “Enter” means for you to type one or more characters. “Select” or “Choose” means for
you to use one predefined choices.

• The SMT menu titles and labels are in Bold Times New Roman font. Predefined field
choices are in Bold Arial font. Command and arrow keys are enclosed in square
brackets. [ENTER] means the Enter, or carriage return key; [ESC] means the Escape key
and [SPACE BAR] means the Space Bar.

• Mouse action sequences are denoted using a comma. For example, “click the Apple icon,
Control Panels and then Modem” means first click the Apple icon, then point your
mouse pointer to Control Panels and then click Modem.

• For brevity’s sake, we will use “e.g.,” as a shorthand for “for instance”, and “i.e.,” for
“that is” or “in other words” throughout this manual.

• The Element Management System for ES-3124 Series may be referred to as the EMS in
this User’s guide.

• The switches being managed by the EMS may be referred to as the switch in this User’s
Guide.

www.zyxel.com for global products, or at www.us.zyxel.com for

Related Documentation

• Supporting Disk

Refer to the included CD for support documents.

• ES-3124 User’s Guide or the ES-3124PWR User’s Guide

Refer to the ES User’s Guide for directions on installation, connections, maintenance,
hardware troubleshooting and safety warnings.

• ZyXEL Glossary and Web Site

Please refer to www.zyxel.com for an online glossary of networking terms and additional
support documentation.

Preface 20

NetAtlas Enterprise 1.00 User’s Guide

User Guide Feedback

Help us help you. E-mail all User Guide-related comments, questions or suggestions for
improvement to [e-mail] or send regular mail to The Technical Writing
Team, ZyXEL Communications Corp., 6 Innovation Road II, Science-Based Industrial Park,
Hsinchu, 300, Taiwan. Thank you.

21 Preface

1.1 EMS Overview

The Element Management System (EMS) retrieves management information from switches
using SNMP protocol.

An EMS is composed of Network Elements (NE) that represent resources in a Network
Management System (NMS). The network elements can represent a physical piece of
equipment on the network, the components of a device on the network, or parts of the network
itself. The EMS is designed to manage the ES-3124 Series switches in the NMS. The ES-3124
Series covers the ES-3124 and the ES-3124PWR.

NetAtlas Enterprise 1.00 User’s Guide

CHAPTER 1

Introducing the EMS

1.1.1 SNMPc Network Manager

SNMPc is network management software produced by Castle Rock.

You must have SNMPc properly installed before you can use the EMS; please refer to the
appendices in this User’s Guide; go to the Castle Rock web site at www.castlerock.com or see
your SNMPc user's guide.

1.2 System Requirements

These are the system requirements for the Windows version of the EMS.

Table 1 System Requirements

HARDWARE SOFTWARE

CPU: Intel Pentium IV, 1.6 GHz or above Operating System: Windows 2000 (with service

Memory (RAM): 1 GB or more Database Program: MySQL 4.0.18 with ODBC

Hard Disk free space: 20 GB Castle Rock’s SNMPc 7.0 (Enterprise or

Screen Resolution: 1024x768 pixels Ethernet Adaptor: 10/100 Mbps

pack 1), Windows XP or Windows 2003 Server.

3.51.05 or later versions.
Please see www.mysql.com for details on MySQL.

Workgroup edition)

Chapter 1 Introducing the EMS 22

NetAtlas Enterprise 1.00 User’s Guide

1.3 EMS Installation Overview

The following steps give an overview of what you need to do to install the EMS:

1 Install SNMPc

2 Install MySQL

3 Install the EMS software. Install the MySQL driver during the EMS installation.

4 Add custom MIB files in SNMPc

5 Locate device(s) that you want the EMS to manage

6 Configure the MySQL ODBC driver to connect to MySQL database.

1.3.1 Installing the EMS

Follow the steps below to install the EMS server on a computer.

1 Install SNMPc if it is not already installed. See the appendices for futher information.

2 Install MySQL. If it is already installed skip to step 11.

Note: You must install MySQL and the EMS on the same computer.

3 Find and unzip the mysql-4.0.18-win file on your CD.

4 Find and double-click the setup.exe file.

5 A Welcome screen displays. Click Next to continue.

Figure 1 Installing MySQL: Welcome

6 An Information screen displays. Click Next to continue.

23 Chapter 1 Introducing the EMS

NetAtlas Enterprise 1.00 User’s Guide

Figure 2 Installing MySQL: Information

7 Click Browse if you want to install MySQL to a destination folder other than the

destination shown.

Figure 3 Installing MySQL: Choose Destination Location

8 You must select a setup type to install MySQL. Select Typi cal and click Next to

continue.

Chapter 1 Introducing the EMS 24

NetAtlas Enterprise 1.00 User’s Guide

Figure 4 Installing MySQL: Setup Type

9 Click Finish to complete the MySQL installation.

Figure 5 Installing MySQL: Setup Complete

10 You must restart Windows to activate MySQL.

11 Find and double-click NetAtlasEnterprise_S100.exe on your EMS CD.

12 A Welcome screen displays. Click Next to continue.

25 Chapter 1 Introducing the EMS

NetAtlas Enterprise 1.00 User’s Guide

Figure 6 Installing EMS: Welcome

13 Read the license agreement. Click Ye s to accept the agreement.

Figure 7 Installing EMS: License Agreement

14 Type your name, company name and product serial number in the following screen.

Click Next to continue.

Chapter 1 Introducing the EMS 26

NetAtlas Enterprise 1.00 User’s Guide

Figure 8 Installing EMS: Customer Information

15 You must select the same directory where you installed SNMPc. Click Browse if it’s

different from the destination folder shown.

Figure 9 Installing EMS: Choose Destination Location

16 You must select the directory where you installed MySQL. Click Browse if you did not

install MySQL database in the default folder shown. Click Next.

27 Chapter 1 Introducing the EMS

NetAtlas Enterprise 1.00 User’s Guide

Figure 10 Installing EMS: Specify MySQL Directory

17 In the next screen, click Next to begin the installation and start copying files.

Figure 11 Installing EMS: Start Copying Files

18 When a Welcome screen displays. Click Next to install the MySQL ODBC driver.

Chapter 1 Introducing the EMS 28

NetAtlas Enterprise 1.00 User’s Guide

Figure 12 Installing EMS: MySQL ODBC: Welcome

19 Read the license agreement. Click Next to accept the agreement.

Figure 13 Installing EMS: MySQL ODBC: License Agreement

20 Click Next again to begin the MySQL ODBC driver installation.

29 Chapter 1 Introducing the EMS