ZyXEL NBG6817 User Manual
APPENDIX A
Customer Support
In the event of problems that cannot be solved by using this manual, you should contact your
vendor. If you cannot contact your vendor, then contact a ZyXEL office for the region in which you
bought the device.
ht tp: / / ww w. zyxel.com / hom epag e.sh t m l and also
See
htt p: // ww w . zyxel . com / about _ zyxel/ zyxel_w or ldwide. sht m l for the latest information.
Please have the following information ready when you contact an office.
Required Information
• Product model and serial number.
• Warranty Information.
• Date that you received your device.
• Brief description of the problem and the steps you took to solve it.
Corporate Headquarters (Worldwide)
Taiwan
• ZyXEL Communications Corporation
• http://www.zyxel.com
Asia
China
• ZyXEL Communications (Shanghai) Corp.
ZyXEL Communications (Beijing) Corp.
ZyXEL Communications (Tianjin) Corp.
• http://www.zyxel.cn
India
• ZyXEL Technology India Pvt Ltd
• http://www.zyxel.in
Kazakhstan
•ZyXEL Kazakhstan
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• http://www.zyxel.kz
Korea
• ZyXEL Korea Corp.
• http://www.zyxel.kr
Malaysia
• ZyXEL Malaysia Sdn Bhd.
• http://www.zyxel.com.my
Pakistan
• ZyXEL Pakistan (Pvt.) Ltd.
• http://www.zyxel.com.pk
Philippines
• ZyXEL Philippines
• http://www.zyxel.com.ph
Appendix A Customer Support
Europe
Singapore
• ZyXEL Singapore Pte Ltd.
• http://www.zyxel.com.sg
Taiwan
• ZyXEL Communications Corporation
• http://www.zyxel.com/tw/zh/
Thailand
• ZyXEL Thailand Co., Ltd
• http://www.zyxel.co.th
Vietnam
• ZyXEL Communications Corporation-Vietnam Office
• http://www.zyxel.com/vn/vi
Austria
• ZyXEL Deutschland GmbH
• http://www.zyxel.de
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Appendix A Customer Support
Belarus
•ZyXEL BY
• http://www.zyxel.by
Belgium
• ZyXEL Communications B.V.
• http://www.zyxel.com/be/nl/
• http://www.zyxel.com/be/fr/
Bulgaria
•ZyXEL България
• http://www.zyxel.com/bg/bg/
Czech Republic
• ZyXEL Communications Czech s.r.o
• http://www.zyxel.cz
Denmark
• ZyXEL Communications A/S
• http://www.zyxel.dk
Estonia
•ZyXEL Estonia
• http://www.zyxel.com/ee/et/
Finland
• ZyXEL Communications
• http://www.zyxel.fi
France
•ZyXEL France
• http://www.zyxel.fr
Germany
• ZyXEL Deutschland GmbH
• http://www.zyxel.de
Hungary
• ZyXEL Hungary & SEE
• http://www.zyxel.hu
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Appendix A Customer Support
Italy
• ZyXEL Communications Italy
• http://www.zyxel.it/
Latvia
•ZyXEL Latvia
• http://www.zyxel.com/lv/lv/homepage.shtml
Lithuania
• ZyXEL Lithuania
• http://www.zyxel.com/lt/lt/homepage.shtml
Netherlands
•ZyXEL Benelux
• http://www.zyxel.nl
Norway
• ZyXEL Communications
• http://www.zyxel.no
Poland
• ZyXEL Communications Poland
• http://www.zyxel.pl
Romania
•ZyXEL Romania
• http://www.zyxel.com/ro/ro
Russia
• ZyXEL Russia
• http://www.zyxel.ru
Slovakia
• ZyXEL Communications Czech s.r.o. organizacna zlozka
• http://www.zyxel.sk
Spain
• ZyXEL Communications ES Ltd
• http://www.zyxel.es
Sweden
• ZyXEL Communications
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Appendix A Customer Support
• http://www.zyxel.se
Switzerland
•Studerus AG
• http://www.zyxel.ch/
Turkey
•ZyXEL Turkey A.S.
• http://www.zyxel.com.tr
UK
• ZyXEL Communications UK Ltd.
• http://www.zyxel.co.uk
Ukraine
•ZyXEL Ukraine
• http://www.ua.zyxel.com
Latin America
Argentina
• ZyXEL Communication Corporation
• http://www.zyxel.com/ec/es/
Brazil
• ZyXEL Communications Brasil Ltda.
• https://www.zyxel.com/br/pt/
Ecuador
• ZyXEL Communication Corporation
• http://www.zyxel.com/ec/es/
Middle East
Israel
• ZyXEL Communication Corporation
• http://il.zyxel.com/homepage.shtml
Middle East
• ZyXEL Communication Corporation
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• http://www.zyxel.com/me/en/
North America
USA
• ZyXEL Communications, Inc. - North America Headquarters
• http://www.zyxel.com/us/en/
Oceania
Australia
• ZyXEL Communications Corporation
• http://www.zyxel.com/au/en/
Africa
Appendix A Customer Support
South Africa
• Nology (Pty) Ltd.
• http://www.zyxel.co.za
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APPENDIX B
Setting Up Your Computer’s IP Address
Note: Your specific NBG6817 may not support all of the operating systems described in
this appendix. See the product specifications for more information about which
operating systems are supported.
This appendix shows you how to configure the IP settings on your computer in order for it to be
able to communicate with the other devices on your network. Windows Vista/XP/2000, Mac OS 9/
OS X, and all versions of UNIX/LINUX include the software components you need to use TCP/IP on
your computer.
If you manually assign IP information instead of using a dynamic IP, make sure that your network’s
computers have IP addresses that place them in the same subnet.
In this appendix, you can set up an IP address for:
Windows 7 on page 176
•
• Mac OS X: 10.3 and 10.4 on page 180
• Mac OS X: 10.5 and 10.6 on page 183
• Linux: Ubuntu 8 (GNOME) on page 186
• Linux: openSUSE 10.3 (KDE) on page 190
Windows 7
This section shows screens from Windows 7 Enterprise.
1 Click St ar t > Cont r ol Pa n el.
2 In the Cont ro l Pan e l, click V i e w n et w or k st at u s a nd t a sk s under the N e tw or k an d I n t er n et
category.
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Appendix B Setting Up Your Computer’s IP Address
3 Click Cha ng e a dap t er set ting s.
4 Double click Lo cal Are a Co nn ect io n and then select Prope rt ie s.
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Appendix B Setting Up Your Computer’s IP Address
Note: During this procedure, click Con tin u e whenever Windows displays a screen saying
that it needs your permission to continue.
5 Select I nt e rn e t Pr ot ocol Ve rsion 4 ( TCP/ I Pv 4 ) and then select Pr op e rt i e s.
6 The I nt e rne t P r ot ocol Ve r sion 4 ( TCP/ I Pv 4 ) P r op e rt i e s window opens.
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Appendix B Setting Up Your Computer’s IP Address
7 Select Obt a in a n I P a d d re ss a ut om at i ca lly if your network administrator or ISP assigns your IP
address dynamically.
Select Use t he f o llow ing I P Ad dr ess and fill in the I P a dd r ess, Su bn et m ask, and D e fa u lt
ga t ew ay fields if you have a static IP address that was assigned to you by your network
administrator or ISP. You may also have to enter a Pr e fe rr e d D NS se r ve r and an Alt er na te DN S
se r ver , if that information was provided. Click Ad v ance d if you want to configure advanced
settings for IP, DNS and WINS.
8 Click OK to close the I n te r ne t Prot ocol ( TCP / I P ) Pr op e rt ie s window.
9 Click OK to close the Loca l Are a Co n nect io n Pr o p ert ie s window.
Verifying Settings
1 Click St ar t > Al l Pr o g r am s > Accessor i e s > Com m and Pro m pt .
2 In the Com m and Pr om pt window, type "ipconfig" and then press [ENTER].
3 The IP settings are displayed as follows.
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Mac OS X: 10.3 and 10.4
The screens in this section are from Mac OS X 10.4 but can also apply to 10.3.
1 Click Ap pl e > Syst em P r ef ere n ces.
Appendix B Setting Up Your Computer’s IP Address
2 In the Sy st e m Pr e fe ren ces window, click the N et w ork icon.
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Appendix B Setting Up Your Computer’s IP Address
3 When the N e tw or k preferences pane opens, select Bu i l t - in Et he r ne t from the network
connection type list, and then click Con fig u r e.
4 For dynamically assigned settings, select Usin g D HCP from the Co n figur e I P v 4 list in the TCP/ I P
tab.
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Appendix B Setting Up Your Computer’s IP Address
5 For statically assigned settings, do the following:
•From the Co n fig u r e I Pv 4 list, select M anu a ll y.
•In the I P A d d r ess field, type your IP address.
•In the Su bn et M a sk field, type your subnet mask.
•In the Rout er field, type the IP address of your device.
6 Click Ap pl y N ow and close the window.
Verifying Settings
Check your TCP/IP properties by clicking Applica tions > U til i t ie s > N e tw or k U tili t ie s, and then
selecting the appropriate N e tw or k I n t er f ace from the I n fo tab.
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