Red Jacket Water Products Limited Warranty .................. 4
www.redjacketwaterproducts.com
Table of Contents
Table of Contents
General Information
General Information
• Before installation, read the following instructions
carefully. Each pump is individually factory tested to
assure proper performance. By closely following these
instructions, potential operating problems should be
eliminated, providing years of trouble-free service.
WARN ING
Hazardous
voltage
RISK OF ELECTRIC SHOCK. Always
disconnect the pump from the power
source before handling or making adjustments.
• Always wear rubber boots when water is on the floor and
you must unplug the pump. Make sure the pump power
source is a separately fused, grounded 3-wire type
receptacle of 15 amp capacity. DO NOT REMOVE
GROUND PRONG OR PLUG. DO NOT USE AN
EXTENSION CORD. Check to make sure installation is
in accordance with the National Electric code and all
applicable local codes.
• Tools required for installation are a) pipe wrench, b)
regular screw driver, and c) hacksaw (for replacement or
removal of existing rigid piping.)
• DO NOT use pumps in water over 140° F.
• DO NOT drain hot water heaters into the sump pit
when servicing.
• DO NOT use pumps in mud, sand, cement, oil or
chemicals
• DO NOT modify the pumps in any way.
Sump Pit
Sump Pit
2. *SEE NOTE BELOW. Set the new pump in place
making sure the float switch has adequate clearance and
will not hang-up on the pit wall.
1
⁄4" threaded discharge is provided on the pump for
3. A 1
connection to the discharge pipe. Do not reduce the
discharge size to below 1
1
⁄4" as this will affect pump flow
and performance. Schedule 40 PVC pipe is recommended; however, flexible discharge hose kits may be
used for temporary installations.
4. Connect the pipe or the discharge hose to the discharge
of the pump. HAND TIGHTEN ONLY. Overtightening
may cause the pump housing to crack.
5. Install a union or other means of separating the discharge pipe just above the floor to facilitate removal of
the pump if necessary. A check valve is recommended
just above or in place of the union to prevent the
backflow of water after each pump cycle.
If a check valve is used, a 1⁄8" air bleed hole should be
drilled in the discharge pipe just above the pump’s
discharge outlet to prevent pump “airlock”. See
Figure A. A small spray of water out of this hole is
normal while pump is running.
6. Connect additional pipe as necessary to direct the
discharge to the desired location. Discharge should be
kept as short as possible with a minimum number of
turns. Check all connections for leaks.
11⁄4" DISCHARGE
1. A sump pit not less than 14" in diameter is
recommended. A larger diameter pit is preferred as it
allows for a longer pumping cycle and reduced switch
cycling.
2. If the pit is not already enclosed on the bottom, provide
a hard level bottom of bricks or concrete. DO NOT
place the pump directly on earth, gravel or debris since
this can cause excessive wear of the impeller and possible
jamming. Remove all debris from the bottom of the
sump pit before installation of the pump. A sump pit
cover is suggested for safety and to prevent foreign
objects from entering the pit.
Installation of Pump
Installation of Pump
1. Removal of old pump:
NOTE:DISCONNECT PUMP FROM POWER
SOURCE BEFORE HANDLING.
Separate the discharge pipe at either the check valve or at
the union. If neither a check valve or union is part of the
existing discharge pipe, cut the pipe just above floor level
with a hacksaw and remove the pump. (A union or check
valve will need to be installed at this cut.)
1
⁄8" AIR-BLEED HOLE
Figure A
*NOTE: Pedestal pumps require assembly of the float, rod
and guide. Snap the plastic rod guide into its position with
its pin located in the center hole on the column of the
pump. Insert the threaded end of the float rod down
through the hole in the guide and attach the float ball to
the threaded end. Remove the upper rubber stop and insert
the rod through the hole in the switch arm. Replace the
upper rubber stop at least 1⁄2" from the end of the rod.
2
Tr oubleshooting
Troubleshooting
WARN ING
Hazardous
voltage
This guide is designed to help identify reasons for potential
operating problems. It is not a service guide.
DISMANTLING OF PUMP VOIDS WARRANTY.
Servicing of pump other than simple cleaning of pump inlet
or impeller should be referred to the factory or its authorized service centers.
NOTE:The manufacturer assumes no responsibility for
PUMP DOES NOT RUN OR HUM:
1) Line circuit breaker may be off, tripped or loose. Have
a certified electrician check fuse or breaker.
2) Water level in pit may be too low to activate switch.
Add more water to pit.
3) Plug on power cord may not be making contact in
receptacle. Check security and connection.
4) Float may be obstructed. Make sure float is free and not
interfering with the pit wall or other obstruction.
5) If all symptoms check OK, the motor winding may be
open. Consult factory.
PUMP RUNS OR HUMS BUT DOES NOT DELIVER
WATER:
1) Check valve may be installed backwards or is defective.
Check to make sure it is installed properly and flapper
in valve is free to move.
2) Discharge line may be blocked or frozen. Check to see
if line passes through cold areas or is blocked.
3) Pump may be air-locked. Make sure air bleed hole was
drilled in discharge pipe. See Figure A for proper
location of bleed hole.
4) Vertical lift is beyond pump’s capability. Pump’s
maximum lift capability is 17'.
NOTE:At the pump’s maximum lift there will be
5) Inlet screen of pump is plugged or the impeller is
jammed. Remove the pump screen and clean inlet and
impeller.
PUMP RUNS AND REMOVES WATER BUT DOES
NOT SHUT OFF:
1) Float is stuck in the “ON” position. Check to make
sure the float is free to move up and down without
obstruction.
2) Switch is defective. Consult factory.
PUMP RUNS BUT DELIVERS VERY LITTLE WATER.
1) Vertical lift is approaching the pump’s maximum lift
capability. Refer to the above maximum lift chart.
2) Pump’s inlet is partially blocked. Check to make sure
the inlet is clear of debris.
3) Discharge line is partially blocked. Check for blockage.
4) Check valve is not opening all the way. Check for
defective or blocked check valve.
ALWAYS DISCONNECT THE PUMP
FROM POWER SOURCE BEFORE
HANDLING.
damage or injury due to disassembly.
no flow.
CIRCUIT BREAKER TRIPS OR FUSE BLOWS WHEN
PUMP STARTS
1) Fuse or breaker size is too small. A 15 amp breaker
should be used.
2) Other major appliances are on the same circuit. Pump
should be on its own circuit.
3) Pump is connected to an extension cord or wiring is
inadequate. Have an electrician check for proper
wiring.
4) Defective motor or switch. Consult factory.
Maintenance
Maintenance
• Pedestal sump pump have open, exposed motors. Take
precautions to make sure the motor does not get wet
from dripping pipes, etc.
• Pour an ounce of 20 or 30 weight oil into the hole near
the top of the pedestal column every 6 months. A label
next to the hole designates where to add the oil. See
Figure B.
• Pour enough water into the sump pit to activate the
pump periodically when not normally in use.
• Check periodically to make sure the pit is free from
accumulated debris, rocks or other objects that may
potentially jam the pump.
Figure B
3
RED JACKET
Water Products
®
This warranty applies to all water systems pumps manufactured by Red Jacket Water Products.
Any part or parts found to be defective within the warranty period shall be replaced at no charge to the dealer during the warranty period. The warranty period shall
exist for a period of twelve (12) months from date of installation or eighteen (18) months from date of manufacture, whichever period is shorter.
Red Jacket Water Products (the manufacturer) warrants to the original end-user Purchaser of each of the Manufacturer’s Red Jacket Waterbear, Grizzly and Enduro
submersible pumps that any part thereof which proves to be defective in material or workmanship within 36 months from manufacture date will be replaced at no
charge with a new or re-manufactured part, F.O.B. factory. In the case of the Big-Flo submersible pump and motor unit and all jet and centrifugal pumps, however, the
warranty period shall be the earlier of 24 months from the date of manufacture or 12 months from the date of installation.
A dealer who believes that a warranty claim exists must contact the authorized Red Jacket Water Products distributor from whom the pump was purchased and furnish
complete details regarding the claim. The distributor is authorized to adjust any warranty claims utilizing the Red Jacket Water Products Customer Service Department.
The warranty excludes:
(a) Labor, transportation and related costs incurred by the dealer;
(b) Reinstallation costs of repaired equipment;
(c) Reinstallation costs of replacement equipment;
(d) Consequential damages of any kind; and,
(e) Reimbursement for loss caused by interruption of service.
For purposes of this warranty, the following terms have these definitions:
(1) “Distributor” means any individual, partnership, corporation, association, or other legal relationship that stands between Red Jacket Water Products and the dealer
in purchases, consignments or contracts for sale of the subject pumps.
(2) “Dealer” means any individual, partnership, corporation, association, or other legal relationship which engages in the business of selling or leasing pumps to
customers.
(3) “Customer” means any entity who buys or leases the subject pumps from a dealer. The “customer” may mean an individual, partnership, corporation, limited
liability company, association or other legal entity which may engage in any type of business.
THIS WARRANTY EXTENDS TO THE DEALER ONLY.
Red Jacket Water Products is a licensed trademark.
The ITT Engineered Blocks symbol is a registered
trademark and tradename of ITT Industries.
Red Jacket Water Products reserves the right to make design improve-
ments and pricing modifications as necessary and without notice.