Service Bulletin
(Page.1/2)
Ref. No. COM-0253 (B425)
<Date> December 21, 2011
Subject Change of the Main Charger Unit Packing
FS-2000D, FS-3900DN, FS-4000DN, FS-6950DN, FS-2020D,
Model
FS-3920DN, FS-4020DN, FS-6970DN, FS-3040MFP,
FS-3140MFP, FS-3040MFP+, FS-3140MFP+, FS-3540MFP,
FS-3640MFP
<Affected main charger units>
MC-310(302F99308_) / MC-320(302J09309_) / MC-440(302F79305_) / MC-450(302J59306_)
Phenomenon
It was confirmed in the field that the service part main charger unit could not be installed in the drum unit frame.
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Regular |
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Hook deformed to tilt to inside |
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Cause
The hook was compressed in the vacuum pack which caused the plastic deformation. Accordingly, it might not be correctly latched to the drum frame.
Corrective Measures
The packing material was changed in order to prevent the hook from being deformed.
(1) The shape of the packing material was changed to where the hook was compressed.
(2) A spacer was added to the inner side of the hook to prevent the compression in the vacuum pack.
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Cardboard pad partially cut out |
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Spacer added to inner side of hook |
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KMC’s Classification |
Entire Stock Rework |
In-Field modification at next visit |
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In-Field modification by case |
No modification necessary |
Field Measure: Please replace the main charger unit with the one not deformed.
Serial Nos. of the Affected Machines:
Since this is a service part, no serial number information will be available.
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)