HP LaserJet Pro MFP M225dn, LaserJet Pro MFP M225dw User Manual

LaserJet Pro MFP M225, M226

User Guide

M225dn	M225dw
M225rdn	M226dw
M226dn

www.hp.com/support/ljMFPM225

www.hp.com/support/ljMFPM226

HP LaserJet Pro MFP M225, M226

User Guide

Copyright and License

© 2014 Copyright Hewlett-Packard

Development Company, L.P.

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Part number: CF484-90901

Edition 1, 10/2014

Trademark Credits

Adobe®, Adobe Photoshop®, Acrobat®, and PostScript® are trademarks of Adobe Systems Incorporated.

Apple and the Apple logo are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. iPod is a trademark of Apple Computer, Inc. iPod is for legal or rightholderauthorized copying only. Don't steal music.

Microsoft®, Windows®, Windows® XP, and Windows Vista® are U.S. registered trademarks of Microsoft Corporation.

UNIX® is a registered trademark of The Open Group.

Table of contents

1 Product introduction .....................................................................................................................................	1
Product comparison ..............................................................................................................................................	2
Power consumption, electrical specifications, and acoustic emissions ............................................	5
Operating-environment specifications ...............................................................................................	5
Product views ........................................................................................................................................................	6
Product front view ...............................................................................................................................	6
Product back view ...............................................................................................................................	7
Control-panel views ............................................................................................................................	8
M225dn, M225rdn, and M226dn control panel ................................................................	8
M225dw and M226dw control panel ..............................................................................	10
Product hardware setup and software installation ............................................................................................	12
2 Paper trays .................................................................................................................................................	13
Supported paper sizes and types ........................................................................................................................	14
Supported paper sizes ......................................................................................................................	14
Supported paper types .....................................................................................................................	16
Load the priority input tray (Tray 1) ....................................................................................................................	17
Load the main input tray (Tray 2) ........................................................................................................................	19
3 Parts, supplies, and accessories ...................................................................................................................	23
Order parts, accessories, and supplies ...............................................................................................................	24
Ordering .............................................................................................................................................	24
Supplies and accessories ..................................................................................................................	24
Replace the toner cartridge .................................................................................................................................	25
4 Print ...........................................................................................................................................................	29
Print tasks (Windows) ..........................................................................................................................................	30
How to print (Windows) .....................................................................................................................	30
Automatically print on both sides (Windows) ..................................................................................	32
Manually print on both sides (Windows) ..........................................................................................	33
Print multiple pages per sheet (Windows) .......................................................................................	34

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iii

Select the paper type (Windows) ......................................................................................................	35
Additional print tasks ........................................................................................................................	35
Print tasks (Mac OS X) ..........................................................................................................................................	36
How to print (OS X) ............................................................................................................................	36
Automatically print on both sides (OS X) ..........................................................................................	36
Manually print on both sides (OS X) ..................................................................................................	36
Print multiple pages per sheet (OS X) ...............................................................................................	37
Select the paper type (OS X) .............................................................................................................	37
Additional print tasks ........................................................................................................................	37
Set up HP Wireless Direct Printing ......................................................................................................................	38
Mobile printing .....................................................................................................................................................	39
HP ePrint via email ............................................................................................................................	39
HP ePrint software ............................................................................................................................	40
AirPrint ...............................................................................................................................................	40
Use walk-up USB printing (dw models only) .......................................................................................................	41
5 Copy ...........................................................................................................................................................	43
Make a copy .........................................................................................................................................................	44
Copy on both sides (duplex) ................................................................................................................................	45
Copy on both sides automatically .....................................................................................................	45
Copy on both sides manually ............................................................................................................	45
6 Scan ...........................................................................................................................................................	47
Scan by using the HP Scan software (Windows) .................................................................................................	48
Scan by using the HP Scan software (Mac) .........................................................................................................	49
Set up Scan to E-mail (touchscreen models only) ..............................................................................................	50
Introduction .......................................................................................................................................	50
Use the Scan to E-Mail Wizard (Windows) ........................................................................................	50
Set up the Scan to Email feature via the HP Embedded Web Server (Windows) .............................	50
Set up the Scan to Email feature via the HP Embedded Web Server (OS X) ....................................	51
Set up Scan to Network Folder (touchscreen models only) ...............................................................................	54
Introduction .......................................................................................................................................	54
Use the Scan to Network Folder Setup Wizard (Windows) ...............................................................	54
Set up the Scan to Network Folder feature via the HP Embedded Web Server (Windows) .............	54
Set up the Scan to Network Folder feature via the HP Embedded Web Server (OS X) ....................	55
Scan to a USB flash drive (touchscreen models only) ........................................................................................	57
Scan to email (touchscreen models only) ...........................................................................................................	58
Scan to a network folder (touchscreen models only) .........................................................................................	59

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7 Fax .............................................................................................................................................................	61
Set up to send and receive faxes .........................................................................................................................	62
Before starting ..................................................................................................................................	62
Step 1: Identify the phone connection type .....................................................................................	62
Step 2: Set up the fax ........................................................................................................................	63
Dedicated phone line ......................................................................................................	63
Shared voice/fax line ......................................................................................................	64
Shared voice/fax line with an answering machine ........................................................	65
Step 3: Configure the fax time, date, and header ............................................................................	67
HP Fax Setup Wizard .......................................................................................................	67
Product control panel .....................................................................................................	67
HP Device Toolbox ..........................................................................................................	68
HP Embedded Web Server ..............................................................................................	68
Step 4: Run a fax test ........................................................................................................................	68
Step 5 (Optional): Configure settings for receiving digital faxes (Windows) ...................................	69
Send a fax ............................................................................................................................................................	70
Fax from the flatbed scanner ...........................................................................................................	70
Fax from the document feeder .........................................................................................................	70
Send a fax using the HP software (Windows) ...................................................................................	72
8 Manage the product .....................................................................................................................................	73
Use HP Web Services applications (touchscreen models only) ..........................................................................	74
Change the product connection type (Windows) ................................................................................................	75
Advanced configuration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows) ................	76
Advanced configuration with HP Utility for Mac OS X .........................................................................................	79
Open HP Utility ..................................................................................................................................	79
HP Utility features .............................................................................................................................	79
Configure IP network settings .............................................................................................................................	81
Printer sharing disclaimer .................................................................................................................	81
View or change network settings .....................................................................................................	81
Rename the product on a network ...................................................................................................	81
Manually configure IPv4 TCP/IP parameters from the control panel ..............................................	82
HP Web Jetadmin .................................................................................................................................................	83
Product security features ....................................................................................................................................	84
Set or change the product password using the HP Embedded Web Server ....................................	84
Economy settings ................................................................................................................................................	85
Print with EconoMode .......................................................................................................................	85
Configure the Sleep/Auto Off After setting ......................................................................................	85
Update the firmware ...........................................................................................................................................	87
Method one: Update the firmware using the control panel .............................................................	87
Method two: Update the firmware using the Firmware Update Utility ............................................	88

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9 Solve problems ...........................................................................................................................................	89
Customer support ................................................................................................................................................	90
Control panel help system (touchscreen models only) ......................................................................................	91
Restore the factory-set defaults ........................................................................................................................	92
A Cartridge is low or Cartridge is very low message displays on the product control panel .............................	93
Enable or disable the Very Low settings ..........................................................................................	93
Product does not pick up paper or misfeeds ......................................................................................................	95
The product does not pick up paper .................................................................................................	95
The product picks up multiple sheets of paper ................................................................................	95
The document feeder jams, skews, or picks up multiple sheets of paper ......................................	95
Clean the pickup rollers and separation pad in the document feeder .............................................	96
Clear jams ............................................................................................................................................................	98
Jam locations ....................................................................................................................................	98
Experiencing frequent or recurring paper jams? ..............................................................................	98
Clear jams in the document feeder .................................................................................................	100
Clear jams in the toner-cartridge area ...........................................................................................	102
Clear jams in the output bin ............................................................................................................	105
Clear jams in the duplexer ..............................................................................................................	108
Improve print quality .........................................................................................................................................	110
Print from a different software program .......................................................................................	110
Set the paper-type setting for the print job ...................................................................................	110
Check the paper-type setting (Windows) .....................................................................	110
Check the paper type setting (OS X) .............................................................................	111
Check the toner-cartridge status ...................................................................................................	111
Clean the product ............................................................................................................................	111
Print a cleaning page ....................................................................................................	111
Check the scanner glass for dirt and smudges ............................................................	112
Inspect the toner cartridge for damage .........................................................................................	112
Check the paper and printing environment ....................................................................................	113
Use paper that meets HP specifications ......................................................................	113
Check the product environment ...................................................................................	113
Check other print job settings .........................................................................................................	113
Check the EconoMode settings ....................................................................................	113
Try a different print driver ..............................................................................................................	115
Improve copy and scan quality .........................................................................................................................	116
Check the scanner glass for dirt and smudges ...............................................................................	116
Check the paper settings ................................................................................................................	116
Optimize for text or pictures ..........................................................................................................	116
Edge-to-edge copying ....................................................................................................................	117
Clean the pickup rollers and separation pad in the document feeder ...........................................	118
Improve fax image quality ................................................................................................................................	119

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Check the scanner glass for dirt or smudges .................................................................................	119
Check the send-fax resolution setting ...........................................................................................	119
Check the lightness/darkness setting ............................................................................................	119
Check the Error Correction setting .................................................................................................	120
Check the Fit-to-Page setting .........................................................................................................	121
Clean the pickup rollers and separation pad in the document feeder ...........................................	121
Send to a different fax machine .....................................................................................................	122
Check the sender's fax machine .....................................................................................................	122
Solve wired network problems .........................................................................................................................	123
Poor physical connection ................................................................................................................	123
The computer is using the incorrect IP address for the product ...................................................	123
The computer is unable to communicate with the product ...........................................................	123
The product is using incorrect link and duplex settings for the network ......................................	124
New software programs might be causing compatibility problems .............................................	124
The computer or workstation might be set up incorrectly ............................................................	124
The product is disabled, or other network settings are incorrect .................................................	124
Solve wireless network problems .....................................................................................................................	125
Wireless connectivity checklist .......................................................................................................	125
The product does not print after the wireless configuration completes ......................................	126
The product does not print, and the computer has a third-party firewall installed .....................	126
The wireless connection does not work after moving the wireless router or product .................	126
Cannot connect more computers to the wireless product .............................................................	126
The wireless product loses communication when connected to a VPN ........................................	126
The network does not appear in the wireless networks list ..........................................................	126
The wireless network is not functioning ........................................................................................	127
Perform a wireless network diagnostic test ..................................................................................	127
Reduce interference on a wireless network ...................................................................................	127
Solve fax problems ............................................................................................................................................	128
Check the hardware setup ..............................................................................................................	128
Faxes are sending slowly ................................................................................................................	129
Fax quality is poor ...........................................................................................................................	130
Fax cuts off or prints on two pages ................................................................................................	130
Index ...........................................................................................................................................................	131

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vii

viii

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1 Product introduction

●Product comparison

●Product views

●Product hardware setup and software installation

For more information:

Go to www.hp.com/support/ljMFPM225, www.hp.com/support/ljMFPM226. HP's all-inclusive help for the product includes the following information:

●Install and configure

●Learn and use

●Solve problems

●Download software updates

●Join support forums

●Find warranty and regulatory information

ENWW

1

Product comparison

	Model name		M225dn	M226dn	M225rdn	M225dw	M226dw
	Product number		CF484A	C6N22A	CF486A	CF485A	C6N23A
	Product	Height	371 mm (14.6 in)	371 mm (14.6 in)	371 mm (14.6 in)	371 mm (14.6 in)	371 mm (14.6 in)
	dimensions
		Depth	408 mm (16.1 in)	408 mm (16.1 in)	408 mm (16.1 in)	408 mm (16.1 in)	408 mm (16.1 in)
		Width	443 mm (17.4 in)	443 mm (17.4 in)	443 mm (17.4 in)	443 mm (17.4 in)	443 mm (17.4 in)
		Weight, with toner	11.0 kg (24.3 lb)	11.0 kg (24.3 lb)	11.1 kg (24.4 lb)	11.0 kg (24.3 lb)	11.0 kg (24.3 lb)
		cartridge
	Paper handling	Priority input tray
		(Tray 1, 10-sheet
		capacity)
		Main input tray
		(Tray 2, 250-sheet
		capacity)
		Standard output
		bin (100-sheet
		capacity)
		Automatic duplex
		printing
	Supported	Windows XP, 32-
	operating	bit, SP2 and
	systems	greater

Windows Vista, 32-bit and 64-bit

Windows 7, 32-bit and 64-bit

Windows 8, 32-bit and 64-bit

Windows 8.1, 32bit and 64-bit

Windows 2003 Server 32-bit, SP1 and higher, print and scan drivers only

Windows 2003 Server 64-bit, SP1 and higher, print driver only by using Add Printer Wizard

Windows 2003 Server, Standard Edition and Enterprise Edition, print and scan drivers only

2 Chapter 1 Product introduction

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Model name	M225dn	M226dn	M225rdn	M225dw	M226dw
Product number	CF484A	C6N22A	CF486A	CF485A	C6N23A
	Windows 2003 R2
	Server 32-bit,
	Standard and
	Enterprise
	editions, print and
	scan drivers only
	Windows 2003 R2
	Server 64-bit,
	Standard and
	Enterprise
	editions, print
	driver only by
	using Add Printer
	Wizard
	Windows 2008
	Server, 32-bit and
	64-bit, (SP1 and
	higher) print and
	scan drivers only
	Windows 2008 R2
	Server 64-bit,
	print and scan
	drivers only
	Windows 2008 R2
	Server 64-bit, SP1,
	print and scan
	drivers only
	Windows 2008
	Server, Standard
	and Enterprise
	editions, print and
	scan drivers only
	Windows 2012 R2
	Server 64-bit,
	print driver only by
	using Add Printer
	Wizard
	Windows 2012
	Server 64-bit,
	print driver only by
	using Add Printer
	Wizard
	Mac OS X v10.7 –
	v10.9
Supported print	HP PCL6 discrete
and scan drivers	print driver

for Windows

This driver is included on the inbox CD as the default print driver.

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Model name	M225dn	M226dn	M225rdn	M225dw	M226dw
Product number	CF484A	C6N22A	CF486A	CF485A	C6N23A
	HP Scan driver
	This driver is
	included on the in-
	box CD.
	HP UPD PCL5c
	print driver
	Available for
	download
	HP UPD PCL6 print
	driver
	Available for
	download
	HP UPD PS print
	driver
	Available for
	download
Connectivity	Hi-Speed USB 2.0
	10/100 Ethernet
	LAN connection
	Wireless network
	connection
	Walk-up USB port
	for printing and
	scanning without a
	computer
Memory	256 MB RAM
Control-panel	2-line LCD
display
	Color graphical
	touchscreen
Print	Prints 25 pages
	per minute (ppm)
	on A4-size paper
	and 26 ppm on
	Letter-size paper
Copy	Flatbed scanner
	supports paper up
	to A4 or Letter-
	size

Document feeder supports paper up to Legal size

(Copies up to 15 ppm)

4 Chapter 1 Product introduction

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Model name	M225dn	M226dn	M225rdn	M225dw	M226dw
Product number	CF484A	C6N22A	CF486A	CF485A	C6N23A
	Copy resolution is
	300 dots per inch
	(dpi)
Scan	Flatbed scanner
	supports paper up
	to A4 or Letter-
	size
	Document feeder
	supports paper up
	to Legal size
	Scan resolution up
	to 1200 dpi
	Scans in color
	Integrated Optical
	Character
	Recognition (OCR)
	software adds
	support for
	additional OCR file
	types in HP Scan:
	Searchable PDFs
	(.pdf), Rich Text
	(.rtf), and Text
	(.txt)
	Scan to email
	Scan to network
	folder
	Scan to USB
Fax	V.34 with two
	RJ-11 fax ports

Power consumption, electrical specifications, and acoustic emissions

See www.hp.com/support/ljMFPM225, www.hp.com/support/ljMFPM226 for current information.

CAUTION: Power requirements are based on the country/region where the product is sold. Do not convert operating voltages. This will damage the product and void the product warranty.

Operating-environment specifications

Environment	Recommended	Allowed
Temperature	17° to 25°C (62.6° to 77°F)	15° to 30°C (59° to 86°F)
Relative humidity	30% to 70% relative humidity (RH)	10% to 80% RH
Altitude	Not applicable	0 to 3048 m (0 to 10,000 ft)

ENWW	Product comparison 5

Product views

●Product front view

●Product back view

●Control-panel views

Product front view

1 2 3

4

10

9 11

			5
	8	7	6
			dn	dw

1Handle for lifting the scanner cover

2Document feeder input tray (lift the tray to clear jams)

3Document feeder output bin

4Control panel (tilts up for easier viewing) dn models: LCD control panel

dw models: Graphical touchscreen control panel

5Power on/off button

6Model name

7Priority input tray (Tray 1)

8Main input tray (Tray 2)

9Output bin

10Handle for opening the top cover (access to the toner cartridge and for clearing jams)

11Walk-up USB port for printing and scanning without a computer (dw models only)

6 Chapter 1 Product introduction

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Product back view

1

8	2
	3
7	4
6	5

1Rear door (access for clearing jams)

2Ethernet port

3Hi-Speed USB 2.0

4Fax "line in" port for attaching the fax phone line to the product

5Telephone "line out" port for attaching an extension phone, answering machine, or other device

NOTE: This port is covered with a rubber cap. Pull the cap down from the top edge to access the port.

6Power connection

7Product number and serial number label

8Slot for cable-type security lock

ENWW	Product views 7

Control-panel views

M225dn, M225rdn, and M226dn control panel

1

2

3

4

5

6

7

8

17

16

9

		15	14	13	12	11	10
1	Start Fax button	Starts a fax job
2	Attention light	Indicates the product has an error, a tray is empty, or other condition requiring attention
3	Ready light	Indicates the product is ready
4	Setup button	Opens the Setup menu
5	Left arrow button	Moves the cursor to the left or scrolls through menu options
6	OK button	Confirms a setting or an action to proceed
7	Right arrow button	Moves the cursor to the right or scrolls through menu options
8	Power on/off button	Turns the product on or off
9	Cancel button	Clears settings, cancels the current job, or exits the current menu
10	Copy Settings button	Opens the Copy Settings menu
11	Lighter/Darker button	Adjusts the darkness setting for the current copy job
12	Number of Copies button	Sets the number of copies
13	Back button	Returns to the previous screen
14	Start Copy button	Starts a copy job
15	ePrint button	Opens the Web Services menu

8 Chapter 1 Product introduction

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16	Numeric keypad	Use the keypad to enter fax numbers or select menu options
17	Fax Redial button	Recalls the fax number used for the previous fax job

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M225dw and M226dw control panel
1			2	3	4	5	6
20							7
19							8
18							9
17							10

16

1HP Web Services button

2Setup button

3Wireless button

15

14

13

12

11

Provides quick access to HP Web Services features, including

HP ePrint

Opens the Setup menu

Provides access to the Wireless menu and wireless status information

NOTE: When the product is connected to a wireless network, this icon changes to a set of signal strength bars.

4	Network button	Provides access to network settings and information
		NOTE:	This button displays only when the product is
		connected to a network.
5	Information button	Provides product status information
6	Supplies button	Provides information about supplies status
7	Help button	Provides access to the control-panel help system
8	Power on/off button	Turns the product on or off
9	Right arrow button	Moves the cursor to the right or moves the display to the next
		screen
		NOTE:	This button illuminates only when the current screen
		can use this feature.

10 Chapter 1 Product introduction

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10	Cancel button	Clears settings, cancels the current job, or exits the current
		screen
		NOTE:		This button illuminates only when the current screen
		can use this feature.
11	Apps button	Provides access to the Apps menu to print directly from select
		Web applications
12	Fax button	Provides access to the fax feature
13	Scan button	Provides access to the scan features:
		●	Scan to USB Drive
		●	Scan to Network Folder
		●	Scan to E-mail
14	USB button	Provides access to the USB Flash Drive menu
15	Copy button	Provides access to the copy feature
16	Product status	Provides information about the overall product status
17	Back button	Returns to the previous screen
		NOTE:		This button illuminates only when the current screen
		can use this feature.
18	Left arrow button	Moves the cursor to the left or moves the display to the
		previous screen
		NOTE:		This button illuminates only when the current screen
		can use this feature.
19	Home button	Provides access to the Home screen
20	Wireless light	Indicates the wireless network is enabled. The light blinks
		while the product is establishing a connection to the wireless
		network.

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Product hardware setup and software installation

For basic setup instructions, see the Hardware Installation Guide that came with the product. For additional instructions, go to HP support on the Web.

Go to www.hp.com/support/ljMFPM225, www.hp.com/support/ljMFPM226 for HP's all-inclusive help for the product. Find the following support:

●Install and configure

●Learn and use

●Solve problems

●Download software updates

●Join support forums

●Find warranty and regulatory information

12 Chapter 1 Product introduction

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2 Paper trays

●Supported paper sizes and types

●Load the priority input tray (Tray 1)

●Load the main input tray (Tray 2)

For more information:

Go to www.hp.com/support/ljMFPM225, www.hp.com/support/ljMFPM226. HP's all-inclusive help for the product includes the following information:

●Install and configure

●Learn and use

●Solve problems

●Download software updates

●Join support forums

●Find warranty and regulatory information

ENWW

13

Supported paper sizes and types

●Supported paper sizes

●Supported paper types

Supported paper sizes

NOTE: To obtain the best results, select the correct paper size and type in the print driver before printing.

Size	Dimensions	Priority input tray	Main input tray (Tray Auto duplex
		(Tray 1)	2)
Letter	216 x 279 mm (8.5 x 11 in)
Legal	216 x 356 mm (8.5 x 14 in)
Executive	184 x 267 mm (7.3 x 10.5 in)
Oficio 8.5 x 13	216 x 330 mm (8.5 x 13 in)
4 x 6	102 x 152 mm (4 x 6 in)
5 x 8	127 x 203 mm (5 x 8 in)
A4	210 x 297 mm (8.3 x 11.7 in)
A5	148 x 210 mm (5.8 x 8.3 in)
A6	105 x 148 mm (4.1 x 5.8 in)
B5 (JIS)	182 x 257 mm (7.2 x 10.1 in)
B6 (JIS)	129 x 182 mm (5.1 x 7.2 in)
10 x 15cm	102 x 152 mm (4 x 6 in)
Oficio 216 x 340 mm	216 x 340 mm (8.5 x 13.4 in)
16K	195 x 270 mm (7.7 x 10.6 in)
16K	184 x 260 mm (7.2 x 10.3 in)
16K	197 x 273 mm (7.8 x 10.8 in)
Japanese Postcard	100 x 148 mm (3.9 x 5.8 in)
Postcard (JIS)
Double Japan	200 x 148 mm (7.9 x 5.8 in)
Postcard Rotated
Double Postcard (JIS)
Envelope #10	105 x 241 mm (4.1 x 9.5 in)

14 Chapter 2 Paper trays

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Size	Dimensions	Priority input tray	Main input tray (Tray Auto duplex
		(Tray 1)	2)
Envelope Monarch	98 x 191 mm (3.9 x 7.5 in)
Envelope B5	176 x 250 mm (6.9 x 9.8 in)
Envelope C5	162 x 229 mm (6.4 x 9 in)
Envelope DL	110 x 220 mm (4.3 x 8.7 in)
Custom	76 x 127 mm to 216 x 356 mm (3 x 5 in to
	8.5 x 14 in)

ENWW	Supported paper sizes and types 15

Supported paper types

NOTE: To obtain the best results, select the correct paper size and type in the print driver before printing.

Type

Single-sided or manual duplex

Auto duplex

Plain

HP EcoSMART Lite

Light 60–74g

Intermediate 85–95g

Midweight 96–110g

Heavy 111–130g

Extra Heavy 131–175g

Transparency

Labels

Letterhead

Envelope

Preprinted

Prepunched

Colored

Bond

Recycled

Rough

Vellum

16 Chapter 2 Paper trays

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Load the priority input tray (Tray 1)

NOTE: When you add new paper, make sure that you remove all of the paper from the input tray and straighten the stack. Do not fan the paper. This reduces jams by preventing multiple sheets of paper from feeding through the product at one time. Use paper that is not wrinkled, folded, or damaged.

1.Load the paper face-up with the top forward in the input tray.

The orientation of the paper in the tray varies depending on the type of print job. For additional information, see Table 2-1 Tray 1 paper orientation on page 17.

2.Adjust the paper guides until they are snug against the paper.

Table 2-1 Tray 1 paper orientation

Paper type	Duplex mode	How to load paper
Preprinted or letterhead	1-sided printing or manual 2-sided	Face-up
	printing	Top edge leading into the product

ENWW	Load the priority input tray (Tray 1) 17

Table 2-1 Tray 1 paper orientation (continued)

Paper type	Duplex mode	How to load paper
Prepunched	1-sided printing or manual 2-sided	Face-up
	printing	Holes toward the left side of the product

Envelopes

1-sided printing

Face-up

Top edge toward the right of the tray, postage end entering the product last

18 Chapter 2 Paper trays

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Load the main input tray (Tray 2)

NOTE: When adding new paper, make sure to remove all of the paper from the input tray and straighten the stack. Do not fan the paper. This reduces jams by preventing multiple sheets of paper from feeding through the product at one time. Use paper that is not wrinkled, folded, or damaged.

1.Open the dust cover.

2.Load the paper into the tray. Make sure that the paper fits under the tabs and below the maximum-height indicators.

The orientation of the paper in the tray varies depending on the type of print job. For additional information, see Table 2-2 Tray 2 paper orientation on page 21.

ENWW	Load the main input tray (Tray 2) 19

3.Adjust the paper guides until they are snug against the paper.

4.Close the dust cover.

20 Chapter 2 Paper trays

ENWW