HP (Hewlett-Packard) 8080, LA011UT, BX690US User Manual

0 (0)

Maintenance and Service Guide

HP Compaq 8000 and 8080 Elite Business PC

Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and other countries.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

This document contains proprietary information that is protected by copyright. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.

HP Compaq 8000 and 8080 Elite

Business PC

Second Edition (March 2010)

First Edition (November 2009)

Document Part Number: 600573-002

About This Book

WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information.

NOTE: Text set off in this manner provides important supplemental information.

iii

iv About This Book

Table of contents

1 Installing and Customizing the Software ......................................................................................................	1
Installing the Windows Operating System ............................................................................................	1
Downloading Microsoft Windows Updates ...........................................................................................	1
Installing or Upgrading Device Drivers (Windows systems) .................................................................	2
Customizing the Monitor Display (Windows systems) ..........................................................................	2
Launching Windows XP from Windows 7 .............................................................................................	2
Accessing Disk Image (ISO) Files ........................................................................................................	2
2 Computer Setup (F10) Utility .........................................................................................................................	4
Computer Setup (F10) Utilities .............................................................................................................	4
Using Computer Setup (F10) Utilities ..................................................................................	5
Computer Setup—File .........................................................................................................	6
Computer Setup—Storage ..................................................................................................	7
Computer Setup—Security ..................................................................................................	9
Computer Setup—Power ...................................................................................................	14
Computer Setup—Advanced .............................................................................................	15
Recovering the Configuration Settings ...............................................................................................	18
3 Serial ATA (SATA) Drive Guidelines and Features ....................................................................................	19
SATA Hard Drives ..............................................................................................................................	19
SATA Hard Drive Cables ....................................................................................................................	19
SATA Data Cable ..............................................................................................................	19
SMART ATA Drives ............................................................................................................................	20
Hard Drive Capacities ........................................................................................................................	20
4 Identifying the Chassis, Routine Care, and Disassembly Preparation ....................................................	21
Chassis Designations .........................................................................................................................	21
Convertible Minitower (CMT) .............................................................................................	21
8000 Models ......................................................................................................	21
8080 Models ......................................................................................................	22
Small Form Factor (SFF) ...................................................................................................	22
Ultra-Slim Desktop (USDT) ................................................................................................	23
Electrostatic Discharge Information ....................................................................................................	24

Generating Static ...............................................................................................................	24
Preventing Electrostatic Damage to Equipment ................................................................	24
Personal Grounding Methods and Equipment ...................................................................	25
Grounding the Work Area ..................................................................................................	25
Recommended Materials and Equipment ..........................................................................	25
Operating Guidelines ..........................................................................................................................	26
Routine Care ......................................................................................................................................	27
General Cleaning Safety Precautions ................................................................................	27
Cleaning the Computer Case ............................................................................................	27
Cleaning the Keyboard ......................................................................................................	27
Cleaning the Monitor ..........................................................................................................	28
Cleaning the Mouse ...........................................................................................................	28
Service Considerations ......................................................................................................................	28
Power Supply Fan .............................................................................................................	28
Tools and Software Requirements ....................................................................................	29
Screws ...............................................................................................................................	29
Cables and Connectors .....................................................................................................	29
Hard Drives ........................................................................................................................	29
Lithium Coin Cell Battery ...................................................................................................	30
5 Removal and Replacement Procedures Convertible Minitower (CMT) Chassis .....................................	31
Preparation for Disassembly ..............................................................................................................	31
Unlocking the Smart Cover Lock ........................................................................................................	32
Smart Cover FailSafe Key .................................................................................................	32
Using the Smart Cover FailSafe Key to Remove the Smart Cover Lock ...........................	32
Computer Access Panel .....................................................................................................................	34
Front Bezel .........................................................................................................................................	35
Bezel Blanks .......................................................................................................................................	36
Cable Management ............................................................................................................................	37
Cable Connections ............................................................................................................	38
Installing Additional Memory ..............................................................................................................	39
DIMMs ...............................................................................................................................	39
DDR3-SDRAM DIMMs ......................................................................................................	39
Populating DIMM Sockets .................................................................................................	40
Installing DIMMs ................................................................................................................	41
Expansion Cards ................................................................................................................................	43
Drives .................................................................................................................................................	47
System Board Drive Connections ......................................................................................	48
Drive Positions ...................................................................................................................	49
Removing a Drive from a Drive Bay ..................................................................................	50
Installing a 5.25-inch Drive into an External Drive Bay ......................................................	54
Installing a 3.5-inch SATA Hard Drive into an Internal Drive Bay ......................................	56
Removing and Replacing a Removable 3.5-inch SATA Hard Drive ..................................	57

Hood Sensor ......................................................................................................................................	62
Front I/O, USB Assembly ...................................................................................................................	63
Power Switch Assembly .....................................................................................................................	65
Speaker ..............................................................................................................................................	66
Rear Chassis Fan ...............................................................................................................................	67
Heat sink ............................................................................................................................................	68
Processor ...........................................................................................................................................	69
Power Supply .....................................................................................................................................	70
System Board .....................................................................................................................................	72
Battery ................................................................................................................................................	73
Type 1 Battery Holder ........................................................................................................	74
Type 2 Battery Holder ........................................................................................................	75
Type 3 Battery Holder ........................................................................................................	75
External Security Devices ..................................................................................................................	77
Installing a Security Lock ...................................................................................................	77
HP/Kensington MicroSaver Security Cable Lock ..............................................	77
Padlock .............................................................................................................	78
HP Business PC Security Lock .........................................................................	78
Front Bezel Security ..........................................................................................	80
Changing from a Minitower to a Desktop Configuration .....................................................................	82
Changing from a Desktop to a MinitowerConfiguration ......................................................................	84
6 Removal and Replacement Procedures Small Form Factor (SFF) Chassis ............................................	87
Preparation for Disassembly ..............................................................................................................	87
Unlocking the Smart Cover Lock ........................................................................................................	88
Smart Cover FailSafe Key .................................................................................................	88
Using the Smart Cover FailSafe Key to Remove the Smart Cover Lock ...........................	88
External Security Devices ..................................................................................................................	90
Installing a Security Lock ...................................................................................................	90
HP/Kensington MicroSaver Security Cable Lock ..............................................	90
Padlock .............................................................................................................	91
HP Business PC Security Lock .........................................................................	91
Front Bezel Security ..........................................................................................	93
Computer Access Panel .....................................................................................................................	95
Front Bezel .........................................................................................................................................	96
Bezel Blanks .......................................................................................................................................	97
Installing Additional Memory ..............................................................................................................	98
DIMMs ...............................................................................................................................	98
DDR3-SDRAM DIMMs ......................................................................................................	98
Populating DIMM Sockets .................................................................................................	99
Installing DIMMs ..............................................................................................................	100
Expansion Cards ..............................................................................................................................	102
Cable Management ..........................................................................................................................	107

vii

Cable Connections ..........................................................................................................	108
Drives ...............................................................................................................................................	108
Drive Positions .................................................................................................................	108
Installing and Removing Drives .......................................................................................	110
System Board Drive Connections ...................................................................	111
Removing an External 5.25-inch Drive ............................................................	112
Installing an Optical Drive into the 5.25-inch Drive Bay ..................................	113
Removing an External 3.5-inch Drive ..............................................................	116
Installing a Drive into the 3.5-inch External Drive Bay ....................................	118
Removing and Replacing the Primary 3.5-inch Internal SATA Hard Drive .....	120
Removing and Replacing a Removable 3.5-inch SATA Hard Drive ...............	124
Baffle ................................................................................................................................................	128
Front Fan Assembly .........................................................................................................................	129
Hood Sensor ....................................................................................................................................	130
Front I/O, Power Switch Assembly ...................................................................................................	131
Speaker ............................................................................................................................................	132
Heat sink ..........................................................................................................................................	134
Processor .........................................................................................................................................	135
Power Supply ...................................................................................................................................	136
System Board ...................................................................................................................................	138
Battery ..............................................................................................................................................	139
Type 1 Battery Holder ......................................................................................................	140
Type 2 Battery Holder ......................................................................................................	140
Type 3 Battery Holder ......................................................................................................	141
Using the Small Form Factor Computer in a Tower Orientation ......................................................	142
7 Removal and Replacement Procedures Ultra-Slim Desktop (USDT) Chassis ......................................	143
Preparation for Disassembly ............................................................................................................	143
Security Lock Provisions ..................................................................................................................	144
Installing a Security Lock .................................................................................................	144
HP/Kensington MicroSaver Security Cable Lock ............................................	144
Padlock ...........................................................................................................	145
HP Business PC Security Lock .......................................................................	145
Front Bezel Security ........................................................................................	148
Computer Access Panel ...................................................................................................................	150
Front Bezel .......................................................................................................................................	151
Bezel Blank ......................................................................................................................................	151
Installing Additional Memory ............................................................................................................	153
SODIMMs ........................................................................................................................	153
DDR3-SDRAM SODIMMs ...............................................................................................	153
Populating SODIMM Sockets ..........................................................................................	154
Installing SODIMMs .........................................................................................................	155
Cable Management ..........................................................................................................................	157

viii

Replacing the Optical Drive ..............................................................................................................	157
Removing the Existing Optical Drive ...............................................................................	157
Preparing the New Optical Drive .....................................................................................	159
Installing the New Optical Drive .......................................................................................	160
Hard Drive ........................................................................................................................................	161
Hard Drive Cage ...............................................................................................................................	164
Port Cover ........................................................................................................................................	166
Front Fan ..........................................................................................................................................	167
Card Reader .....................................................................................................................................	168
Speaker ............................................................................................................................................	169
Heat sink ..........................................................................................................................................	170
Processor .........................................................................................................................................	171
TV Tuner Module ..............................................................................................................................	173
System Board ...................................................................................................................................	173
Rear Fan ..........................................................................................................................................	175
Hood Sensor ....................................................................................................................................	176
Battery ..............................................................................................................................................	177
Changing from Desktop to Tower Configuration ..............................................................................	178
Power Supply, External ....................................................................................................................	179
Appendix A Connector Pin Assignments ....................................................................................................	180
Keyboard ..........................................................................................................................................	180
Mouse ...............................................................................................................................................	180
Ethernet BNC ...................................................................................................................................	180
Ethernet RJ-45 .................................................................................................................................	181
Serial Interface, Powered and Non-Powered ...................................................................................	181
USB ..................................................................................................................................................	181
Microphone .......................................................................................................................................	182
Headphone .......................................................................................................................................	182
Line-in Audio ....................................................................................................................................	182
Line-out Audio ..................................................................................................................................	182
Monitor .............................................................................................................................................	183
DisplayPort .......................................................................................................................................	183
4-Pin Power (for CPU) ......................................................................................................................	184
6-Pin Power (for CPU) (CMT, SFF) ..................................................................................................	184
SATA Data and Power .....................................................................................................................	184
PCI Express .....................................................................................................................................	185
PCI Express .....................................................................................................................................	186
Appendix B Power Cord Set Requirements ................................................................................................	187
General Requirements .....................................................................................................................	187
Japanese Power Cord Requirements ..............................................................................................	187
Country-Specific Requirements ........................................................................................................	188

Appendix C POST Error Messages ..............................................................................................................	189
POST Numeric Codes and Text Messages .....................................................................................	190
Interpreting POST Diagnostic Front Panel LEDs and Audible Codes ..............................................	196
Appendix D Troubleshooting Without Diagnostics ....................................................................................	200
Safety and Comfort ..........................................................................................................................	200
Before You Call for Technical Support .............................................................................................	200
Helpful Hints .....................................................................................................................................	201
Solving General Problems ................................................................................................................	203
Solving Power Problems ..................................................................................................................	207
Solving Diskette Problems ...............................................................................................................	209
Solving Hard Drive Problems ...........................................................................................................	212
Solving Media Card Reader Problems .............................................................................................	215
Solving Display Problems .................................................................................................................	217
Solving Audio Problems ...................................................................................................................	221
Solving Printer Problems ..................................................................................................................	224
Solving Keyboard and Mouse Problems ..........................................................................................	225
Solving Hardware Installation Problems ...........................................................................................	227
Solving Network Problems ...............................................................................................................	229
Solving Memory Problems ...............................................................................................................	232
Solving Processor Problems ............................................................................................................	234
Solving CD-ROM and DVD Problems ..............................................................................................	235
Solving USB Flash Drive Problems ..................................................................................................	237
Solving Front Panel Component Problems ......................................................................................	238
Solving Internet Access Problems ....................................................................................................	239
Solving Software Problems ..............................................................................................................	241
Contacting Customer Support ..........................................................................................................	242
Appendix E Password Security and Resetting CMOS ...............................................................................	243
Resetting the Password Jumper ......................................................................................................	244
Clearing and Resetting the CMOS ...................................................................................................	245
Appendix F Drive Protection System (DPS) ................................................................................................	247
Accessing DPS Through Computer Setup .......................................................................................	248
Appendix G Computer Diagnostic Features ...............................................................................................	249
Hewlett-Packard Vision Diagnostics .................................................................................................	249
Accessing HP Vision Diagnostics ....................................................................................	249
Survey Tab ......................................................................................................................	250
Test Tab ...........................................................................................................................	251
Status Tab .......................................................................................................................	251
History Tab ......................................................................................................................	252
Errors Tab ........................................................................................................................	252

Help Tab ..........................................................................................................................	253
Saving and Printing Information in HP Vision Diagnostics ..............................................	253
Downloading the Latest Version of HP Vision Diagnostics ..............................................	253
Protecting the Software ....................................................................................................................	254
Appendix H Backup and Recovery ..............................................................................................................	255
Windows 7 – Backup and Recovery .................................................................................................	255
Backing up your information ............................................................................................	255
Performing a recovery .....................................................................................................	256
Using the Windows recovery tools ..................................................................	257
Using f11 .........................................................................................................	258
Using a Windows 7 operating system DVD (purchased separately) ...............	258
Windows Vista – Backup and Recovery ...........................................................................................	259
Backing up your information ............................................................................................	259
Performing a recovery .....................................................................................................	260
Using the Windows recovery tools ..................................................................	260
Using f11 .........................................................................................................	262
Using a Windows Vista operating system DVD (purchased separately) .........	262
Appendix I Specifications .............................................................................................................................	263
CMT Specifications ..........................................................................................................................	263
SFF Specifications ...........................................................................................................................	265
USDT Specifications ........................................................................................................................	266
Index .................................................................................................................................................................	268

xii

HP (Hewlett-Packard) 8080, LA011UT, BX690US User Manual

1Installing and Customizing the Software

If your computer was not shipped with a Microsoft operating system, some portions of this documentation do not apply. Additional information is available in online help after you install the operating system.

NOTE: If the computer was shipped with Windows Vista or Windows 7 loaded, you will be prompted to register the computer with HP Total Care before installing the operating system. You will see a brief movie followed by an online registration form. Fill out the form, click the Begin button, and follow the instructions on the screen.

CAUTION: Do not add optional hardware or third-party devices to the computer until the operating system is successfully installed. Doing so may cause errors and prevent the operating system from installing properly.

NOTE: Be sure there is a 10.2-cm (4-inch) clearance at the back of the unit and above the monitor to permit the required airflow.

Installing the Windows Operating System

The first time you turn on the computer, the operating system is installed automatically. This process takes about 5 to 10 minutes, depending on which operating system is being installed. Carefully read and follow the instructions on the screen to complete the installation.

CAUTION: Once the automatic installation has begun, DO NOT TURN OFF THE COMPUTER UNTIL THE PROCESS IS COMPLETE. Turning off the computer during the installation process may damage the software that runs the computer or prevent its proper installation.

NOTE: If the computer shipped with more than one operating system language on the hard drive, the installation process could take up to 60 minutes.

Downloading Microsoft Windows Updates

1.To set up your Internet connection, click Start > Internet Explorer and follow the instructions on the screen.

2.Once an Internet connection has been established, click the Start button.

3.Select the All Programs menu.

Installing the Windows Operating System

4.Click on the Windows Update link.

In Windows Vista and Windows 7, the Windows Update screen appears. Click view available updates and make sure all critical updates are selected. Click the Install button and follow the instructions on the screen.

In Windows XP, you will be directed to the Microsoft Windows Update Web site. If you see one or more pop-up windows that ask you to install a program from http://www.microsoft.com, click Yes to install the program. Follow the instructions on the Microsoft Web site to scan for updates and install critical updates and service packs.

It is recommended that you install all of the critical updates and service packs.

5.After the updates have been installed, Windows will prompt you to reboot the machine. Be sure to save any files or documents that you may have open before rebooting. Then select Yes to reboot the machine.

Installing or Upgrading Device Drivers (Windows systems)

When installing optional hardware devices after the operating system installation is complete, you must also install the drivers for each of the devices.

If prompted for the i386 directory, replace the path specification with C:\i386, or use the Browse button in the dialog box to locate the i386 folder. This action points the operating system to the appropriate drivers.

Obtain the latest support software, including support software for the operating system from http://www.hp.com/support. Select your country and language, select Download drivers and software (and firmware), enter the model number of the computer, and press Enter.

Customizing the Monitor Display (Windows systems)

If you wish, you can select or change the monitor model, refresh rates, screen resolution, color settings, font sizes, and power management settings. To do so, right-click on the Windows Desktop, then click Personalize in Windows Vista and Windows 7 or Properties in Windows XP to change display settings. For more information, refer to the online documentation provided with the graphics controller utility or the documentation that came with your monitor.

Launching Windows XP from Windows 7

Windows XP Mode for Windows 7 allows you to install and launch Windows XP applications from the Windows 7 taskbar. This feature is available on some computer models only.

To set up from a pre-installed Windows 7 desktop, click Start > Windows Virtual PC > Virtual Windows XP and follow the instructions on the screen.

Accessing Disk Image (ISO) Files

There are disk image files (ISO files) included on your PC that contain the installation software for additional software. These CD image files are located in the folder C:\SWSetup\ISOs. Each .iso file can be burned to CD media to create an installation CD. It is recommended that these disks be

2	Chapter 1 Installing and Customizing the Software

created and the software installed in order to get the most from your PC. The software and image file names are:

●Corel WinDVD SD and BD – installation software for WinDVD – used to play DVD movies

●HP Insight Diagnostics OR Vision Diagnostics – software to perform diagnostic activities on your PC

Accessing Disk Image (ISO) Files

2 Computer Setup (F10) Utility

Computer Setup (F10) Utilities

Use Computer Setup (F10) Utility to do the following:

●Change factory default settings.

●Set the system date and time.

●Set, view, change, or verify the system configuration, including settings for processor, graphics, memory, audio, storage, communications, and input devices.

●Modify the boot order of bootable devices such as hard drives, diskette drives, optical drives, or USB flash media devices.

●Enable Quick Boot, which is faster than Full Boot but does not run all of the diagnostic tests run during a Full Boot. You can set the system to:

always Quick Boot (default);

periodically Full Boot (from every 1 to 30 days); or

always Full Boot.

●Select Post Messages Enabled or Disabled to change the display status of Power-On Self-Test (POST) messages. Post Messages Disabled suppresses most POST messages, such as memory count, product name, and other non-error text messages. If a POST error occurs, the error is displayed regardless of the mode selected. To manually switch to Post Messages Enabled during POST, press any key (except F1 through F12).

●Establish an Ownership Tag, the text of which is displayed each time the system is turned on or restarted.

●Enter the Asset Tag or property identification number assigned by the company to this computer.

●Enable the power-on password prompt during system restarts (warm boots) as well as during power-on.

●Establish a setup password that controls access to the Computer Setup (F10) Utility and the settings described in this section.

●Secure integrated I/O functionality, including the serial, USB, or parallel ports, audio, or embedded NIC, so that they cannot be used until they are unsecured.

●Enable or disable removable media boot ability.

●Enable or disable legacy diskette write ability (when supported by hardware).

4	Chapter 2 Computer Setup (F10) Utility

●Solve system configuration errors detected but not automatically fixed during the Power-On SelfTest (POST).

●Replicate the system setup by saving system configuration information on diskette and restoring it on one or more computers.

●Execute self-tests on a specified ATA hard drive (when supported by drive).

●Enable or disable DriveLock security (when supported by drive).

Using Computer Setup (F10) Utilities

Computer Setup can be accessed only by turning the computer on or restarting the system. To access the Computer Setup Utilities menu, complete the following steps:

1.Turn on or restart the computer. If you are in Microsoft Windows, click Start > Shut Down >

Restart.

2.As soon as the computer is turned on, press F10 when the monitor light turns green to enter Computer Setup. Press Enter to bypass the title screen, if necessary.

NOTE: If you do not press F10 at the appropriate time, you must restart the computer and again press F10 when the monitor light turns green to access the utility.

3.Select your language from the list and press Enter.

4.A choice of five headings appears in the Computer Setup Utilities menu: File, Storage, Security, Power, and Advanced.

5.Use the arrow (left and right) keys to select the appropriate heading. Use the arrow (up and down) keys to select the option you want, then press Enter. To return to the Computer Setup Utilities menu, press Esc.

6.To apply and save changes, select File > Save Changes and Exit.

●If you have made changes that you do not want applied, select Ignore Changes and Exit.

●To reset to factory settings or previously saved default settings (some models), select Apply Defaults and Exit. This option will restore the original factory system defaults.

CAUTION: Do NOT turn the computer power OFF while the BIOS is saving the Computer Setup (F10) changes because the CMOS could become corrupted. It is safe to turn off the computer only after exiting the F10 Setup screen.

Table 2-1 Computer Setup (F10) Utility

Heading	Table

File	Computer Setup—File on page 6

Storage	Computer Setup—Storage on page 7

Security	Computer Setup—Security on page 9

Power	Computer Setup—Power on page 14

Advanced	Computer Setup—Advanced on page 15

Computer Setup (F10) Utilities

Computer Setup—File

NOTE: Support for specific Computer Setup options may vary depending on the hardware configuration.

Table 2-2 Computer Setup—File

Option	Description

System Information	Lists:
	●	Product name
	● SKU number (some models)
	●	Processor type/speed/stepping
	● Cache size (L1/L2) (dual core processors have this listed twice)
	● Installed memory size/speed, number of channels (single or dual) (if applicable)
	● Integrated MAC address for embedded, enabled NIC (if applicable)
	● System BIOS (includes family name and version)
	●	Chassis serial number
	●	Asset tracking number
	●	ME firmware version
	●	Management mode

About	Displays copyright notice.

Set Time and Date	Allows you to set system time and date.

Flash System ROM	Allows you to update the system ROM with a BIOS image file located on a USB flash media
	device or CD-ROM.

Replicated Setup	Save to Removable Media
	Saves system configuration, including CMOS, to a formatted 1.44-MB diskette, a USB flash media
	device, or a diskette-like device (a storage device set to emulate a diskette drive).
	Restore from Removable Media
	Restores system configuration from a diskette, a USB flash media device, or a diskette-like
	device.

Default Setup	Save Current Settings as Default
	Saves the current system configuration settings as the default.
	Restore Factory Settings as Default
	Restores the factory system configuration settings as the default.

Apply Defaults and	Applies the currently selected default settings and clears any established passwords.
Exit

Ignore Changes	Exits Computer Setup without applying or saving any changes.
and Exit

Save Changes and	Saves changes to system configuration or default settings and exits Computer Setup.
Exit

6	Chapter 2 Computer Setup (F10) Utility

Computer Setup—Storage

NOTE: Support for specific Computer Setup options may vary depending on the hardware configuration.

Table 2-3 Computer Setup—Storage

Option

Description

Device Configuration Lists all installed BIOS-controlled storage devices.

When a device is selected, detailed information and options are displayed. The following options may be presented:

CD-ROM: No emulation options available.

Hard Disk: Size, model, serial number, connector color, SMART, emulation type.

●None (prevents BIOS data accesses and disables it as a boot device)

●Hard Disk (treated as a hard disk)

Translation Mode (ATA disks only)

Lets you select the translation mode to be used for the device. This enables the BIOS to access disks partitioned and formatted on other systems and may be necessary for users of older versions of UNIX (e.g., SCO UNIX version 3.2). Options are Automatic, Bit-Shift, LBA Assisted, User, and Off.

CAUTION: Ordinarily, the translation mode selected automatically by the BIOS should not be changed. If the selected translation mode is not compatible with the translation mode that was active when the disk was partitioned and formatted, the data on the disk will be inaccessible.

Default Values (ATA disks only)

NOTE: This feature appears only when User translation mode is selected.

Allows you to specify the parameters (logical cylinders, heads, and sectors per track) used by the BIOS to translate disk I/O requests (from the operating system or an application) into terms the hard drive can accept. Logical cylinders may not exceed 1024. The number of heads may not exceed 256. The number of sectors per track may not exceed 63. These fields are only visible and changeable when the drive translation mode is set to User.

SATA Defaults

Translation Mode (ATA disks only)

Computer Setup (F10) Utilities

Table 2-3 Computer Setup—Storage (continued)

Storage Options	Removable Media Boot
	Enables/disables ability to boot the system from removable media.
	eSATA Port
	Allows you to set a SATA port as an eSATA port for use with an external drive.
	Max eSATA Speed
	Allows you to choose 1.5 Gbps or 3.0 Gpbs as the maximum eSATA speed. By default, the speed
	is limited to 1.5 Gbps for maximum reliability.
	CAUTION: Consult your eSATA drive and cable manufacturer before enabling 3.0 Gpbs speed.
	Some drive and cable combinations may not run reliably at 3.0 Gpbs.
	NOTE: eSATA is not available on USDT systems.
	SATA Emulation
	Allows you to choose how the SATA controller and devices are accessed by the operating
	system. There are three supported options: IDE, RAID, and AHCI.
	IDE - This is the most backwards-compatible setting of the three options. Operating systems
	usually do not require additional driver support in IDE mode.
	RAID - Allows DOS and boot access to RAID volumes. Use this mode with the RAID device driver
	loaded in the operating system to take advantage of RAID features.
	AHCI (default option) - Allows operating systems with AHCI device drivers loaded to take
	advantage of more advanced features of the SATA controller.
	NOTE: The RAID/AHCI device driver must be installed prior to attempting to boot from a RAID/
	AHCI volume. If you attempt to boot from a RAID/AHCI volume without the required device driver
	installed, the system will crash (blue screen). RAID volumes may become corrupted if they are
	booted to after disabling RAID. Refer to the Advanced Host Controller Interface (AHCI) and
	Redundant Array of Independent Disks (RAID) on HP Compaq dc7900 Business PCs white paper
	at http://www.hp.com for more information.
	NOTE: RAID is not available on USDT systems.

DPS Self-Test	Allows you to execute self-tests on ATA hard drives capable of performing the Drive Protection
	System (DPS) self-tests.
	NOTE: This selection will only appear when at least one drive capable of performing the DPS
	self-tests is attached to the system.

Boot Order	Allows you to:
	● Specify the order in which attached devices (such as a USB flash media device, hard drive,
	optical drive, or network interface card) are checked for a bootable operating system image.
	Each device on the list may be individually excluded from or included for consideration as a
	bootable operating system source.
	● Specify the order of attached hard drives. The first hard drive in the order will have priority in
	the boot sequence and will be recognized as drive C (if any devices are attached).
	NOTE: MS-DOS drive lettering assignments may not apply after a non-MS-DOS operating
	system has started.
	Shortcut to Temporarily Override Boot Order
	To boot one time from a device other than the default device specified in Boot Order, restart the
	computer and press F9 when the monitor light turns green. After POST is completed, a list of
	bootable devices is displayed. Use the arrow keys to select the preferred bootable device and
	press Enter. The computer then boots from the selected non-default device for this one time.

8	Chapter 2 Computer Setup (F10) Utility

Computer Setup—Security

NOTE: Support for specific Computer Setup options may vary depending on the hardware configuration.

Table 2-4 Computer Setup—Security

Option	Description

Setup Password	Allows you to set and enable a setup (administrator) password.
	NOTE: If the setup password is set, it is required to change Computer Setup options, flash the
	ROM, and make changes to certain plug and play settings under Windows.
	See the Desktop Management Guide for more information.

Power-On Password	Allows you to set and enable a power-on password. The power-on password prompt appears
	after a power cycle. If the user does not enter the correct power-on password, the unit will not
	boot.
	NOTE: This password does not appear on warm boots , such as Ctrl+Alt+Delete or Restart
	from Windows, unless enabled in Password Options (see below).
	See the Desktop Management Guide for more information.

Password Options	Allows you to enable/disable:
(This selection appears	● Lock Legacy Resources (appears if a setup password is set)
only if a power-on	● Network Server Mode (appears if a power-on password is set)
password or setup
password is set.)	● Password Prompt on Warm Boot (Ctrl+Alt+Delete) (appears if a power-on password is set)

	● Setup Browse Mode (appears if a setup password is set) (allows viewing, but not changing,
	the F10 Setup Options without entering setup password)
	● Stringent Password (appears if a power-on password is set), which when enabled bypasses
	the onboard password jumper to disable the power-on password.
	● Password prompt on F9, F11, & F12 (allows access to menus without entering setup
	password)
	See the Desktop Management Guide for more information.

Smart Cover (some	Allows you to:
models)	● Lock/unlock the Cover Lock.
	● Lock/unlock the Cover Lock.
	● Set the Cover Removal Sensor to Disable/Notify User/Setup Password.
	NOTE: Notify User alerts the user that the sensor has detected that the cover has been
	removed. Setup Password requires that the setup password be entered to boot the computer if
	the sensor detects that the cover has been removed.
	This feature is supported on some models only. See the Desktop Management Guide for more
	information.

Computer Setup (F10) Utilities

Table 2-4 Computer Setup—Security (continued)

Device Security	Allows you to set Device Available/Device Hidden for:
	●	Serial ports
	●	Parallel port
	●	System audio
	● Network controllers (some models)
	● Embedded security device (some models)
	●	SATA0
	●	SATA1 (some models)
	●	SATA2 (some models)
	●	SATA3 (some models)
	●	eSATA (some models)

USB Security	Allows you to set Device Available/Device Hidden for:
	●	Front USB Ports
		◦	USB Port 3
		◦	USB Port 4
		◦	USB Port 5
		◦	USB Port 6
	●	Rear USB Ports
		◦	USB Port 7
		◦	USB Port 8
		◦	USB Port 9
		◦	USB Port 10
		◦	USB Port 11
		◦	USB Port 12
	●	Accessory USB Ports
		◦	USB Port 1
		◦	USB Port 2

Slot Security Allows you to disable any PCI or PCI Express slot

Network Service Boot Enables/disables the computer’s ability to boot from an operating system installed on a network server. (Feature available on NIC models only; the network controller must be either a PCI expansion card or embedded on the system board.)

10 Chapter 2 Computer Setup (F10) Utility

Table 2-4 Computer Setup—Security (continued)

System IDs	Allows you to set:
	● Asset tag (18-byte identifier), a property identification number assigned by the company to
	the computer.
	● Ownership tag (80-byte identifier) displayed during POST.
	● Chassis serial number or Universal Unique Identifier (UUID) number. The UUID can only be
	updated if the current chassis serial number is invalid. (These ID numbers are normally set in
	the factory and are used to uniquely identify the system.)
	● Keyboard locale setting (for example, English or German) for System ID entry.

DriveLock Security	Allows you to assign or modify a master or user password for hard drives. When this feature is
	enabled, the user is prompted to provide one of the DriveLock passwords during POST. If neither
	is successfully entered, the hard drive will remain inaccessible until one of the passwords is
	successfully provided during a subsequent cold-boot sequence.
	NOTE: This selection will only appear when at least one drive that supports the DriveLock
	feature is attached to the system.
	See the Desktop Management Guide for more information.

Computer Setup (F10) Utilities 11

Table 2-4 Computer Setup—Security (continued)

System Security	Data Execution Prevention (some models) (enable/disable) - Helps prevent operating system
(some models: these	security breaches.
options are hardware	PAVP (Models with Blu-ray drives) (disabled/min/max) - PAVP enables the Protected Audio Video
dependent)
	Path in the Chipset. This may allow viewing of some protected high definition content that would
	otherwise be prohibited from playback. Selecting Max will assign 96 Megabytes of system
	memory exclusively to PAVP.
	Virtualization Technology (some models) (enable/disable) - Controls the virtualization features of
	the processor. Changing this setting requires turning the computer off and then back on.
	Virtualization Technology Directed I/O (some models) (enable/disable) - Controls virtualization
	DMA remapping features of the chipset. Changing this setting requires turning the computer off
	and then back on.
	Trusted Execution Technology (some models) (enable/disable) - Controls the underlying
	processor and chipset features needed to support a virtual appliance. Changing this setting
	requires turning the computer off and then back on. To enable this feature you must enable the
	following features:
	● Embedded Security Device Support
	● Virtualization Technology
	● Virtualization Technology Directed I/O
	Embedded Security Device Support (some models) (enable/disable) - Permits activation and
	deactivation of the Embedded Security Device. Changing this setting requires turning the
	computer off and then back on.
	NOTE: To configure the Embedded Security Device, a Setup password must be set.
	● Reset to Factory Settings (some models) (Do not reset/Reset) - Resetting to factory defaults
	will erase all security keys. Changing this setting requires turning the computer off and then
	back on.
	CAUTION: The embedded security device is a critical component of many security
	schemes. Erasing the security keys will prevent access to data protected by the Embedded
	Security Device. Choosing Reset to Factory Settings may result in significant data loss.
	OS management of Embedded Security Device (some models) (enable/disable) - This option
	allows the user to limit operating system control of the Embedded Security Device. Changing this
	setting requires turning the computer off and then back on. This option allows the user to limit OS
	control of the Embedded Security Device.
	● Reset of Embedded Security Device through OS (some models) (enable/disable) - This
	option allows the user to limit the operating system ability to request a Reset to Factory
	Settings of the Embedded Security Device. Changing this setting requires turning the
	computer off and then back on.
	NOTE: To enable this option, a Setup password must be set.

12 Chapter 2 Computer Setup (F10) Utility

Table 2-4 Computer Setup—Security (continued)

Master Boot Record	Protects the master boot record from viruses or other corruption. Saves of copy of the current
Security	master boot record.

Setup Security Level	Provides a method to allow end-users limited access to change specified setup options, without
	having to know the Setup Password.
	This feature allows the administrator the flexibility to protect changes to essential setup options,
	while allowing the user to view system settings and configure nonessential options. The
	administrator specifies access rights to individual setup options on a case-by-case basis via the
	Setup Security Level menu. By default, all setup options are assigned Setup Password, indicating
	the user must enter the correct Setup Password during POST to make changes to any of the
	options. The administrator may set individual items to None, indicating the user can make
	changes to the specified options when setup has been accessed with invalid passwords. The
	choice, None, is replaced by Power-On Password if a Power-On Password is enabled.
	NOTE: Setup Browse Mode must be set to Enable in order for the user to enter Setup without
	knowing the setup password.

Computer Setup (F10) Utilities 13

Computer Setup—Power

NOTE: Support for specific Computer Setup options may vary depending on the hardware configuration.

Table 2-5 Computer Setup—Power

Option	Description

OS Power	● Runtime Power Management— Enable/Disable. Allows certain operating systems to reduce
Management	processor voltage and frequency when the current software load does not require the full
	capabilities of the processor.
	● Idle Power Savings—Extended/Normal. Allows certain operating systems to decrease the
	processors power consumption when the processor is idle.
	● ACPI S3 Hard Disk Reset—Enabling this causes the BIOS to ensure hard disks are ready to
	accept commands after resuming from S3 before returning control to the operating system.
	● ACPI S3 PS2 Mouse Wakeup—Enables or disables waking from S3 due to any PS2 mouse
	activity or a button click only.
	● USB Wake on Device Insertion (some models)—Allows system to wake from Standby on
	USB device insertion.
	● Unique Sleep State Blink Rates—Enable/Disable. This feature is designed to provide a
	visual indication of what sleep state the system is in. Each sleep state has a unique blink
	pattern.
	◦	S0 = Solid green LED.
	◦	S3 = 3 blinks at 1Hz (50% duty cycle) followed by a pause of 2 seconds (green LED) —
		repeated cycles of 3 blinks and a pause.
	◦	S4 = 4 blinks at 1Hz (50% duty cycle) followed by a pause of 2 seconds (green LED) —
		repeated cycles of 4 blinks and a pause.
	◦	S5 = LED is off.
	NOTE: If this feature is disabled, S4 and S5 both have the LED off. S1 (no longer
	supported) and S3 use 1 blink per second.

Hardware Power	SATA Power Management enables or disables SATA bus and/or device power management.
Management	S5 Maximum Power Savings—Turns off power to all nonessential hardware when system is off to

	meet EUP Lot 6 requirement of less than 1 Watt power usage.

Thermal	Fan idle mode—This bar graph controls the minimum permitted fan speed.
	NOTE: This setting only changes the minimum fan speed. The fans are still automatically
	controlled.

14 Chapter 2 Computer Setup (F10) Utility

Computer Setup—Advanced

NOTE: Support for specific Computer Setup options may vary depending on the hardware configuration.

Table 2-6 Computer Setup—Advanced (for advanced users)

Option	Heading

Power-On Options	Allows you to set:
	● POST mode (QuickBoot, Clear Memory, FullBoot, or FullBoot Every x Days).
	◦	QuickBoot = Do not clear memory or perform a memory test.
	◦	FullBoot = Memory test (count) on cold boot. Clears memory on all boots.

Computer Setup (F10) Utilities 15

Table 2-6 Computer Setup—Advanced (for advanced users) (continued)

	◦	Clear Memory = No memory count on cold boot. Clears memory on all boots.
	◦	FullBoot Every x Days = Memory count on 1st cold boot on or after the xth day. No
		more memory counts until 1st cold boot on or after x days. Clears memory on all boots.
	● POST messages (enable/disable).
	● F9 prompt (hidden/displayed). Enabling this feature will display the text F9 = Boot Menu
	during POST. Disabling this feature prevents the text from being displayed. However,
	pressing F9 will still access the Shortcut Boot [Order] Menu screen. See Storage > Boot
	Order for more information.
	● F10 prompt (hidden/displayed). Enabling this feature will display the text F10 = Setup during
	POST. Disabling this feature prevents the text from being displayed. However, pressing F10
	will still access the Setup screen.
	● F11 prompt (hidden/displayed). Setting this feature to displayed will display the text F11 =
	Recovery during POST. Hiding the feature prevents the text from being displayed. However,
	pressing F11 will still attempt to boot to the HP Backup and Recovery partition. See Factory
	Recovery Boot Support for more information.
	● F12 prompt (hidden/displayed). Enabling this feature will display the text F12 = Network
	during POST. Disabling this feature prevents the text from being displayed. However,
	pressing F12 will still force the system to attempt booting from the network.
	● Factory Recovery Boot Support (enable/disable). Enabling this feature will cause an
	additional prompt, F11 = Recovery, to be displayed during POST on systems with
	HP Backup and Recovery software installed and configured with a recovery partition on the
	boot hard drive. Pressing F11 causes the system to boot to the recovery partition and launch
	HP Backup and Recovery. The F11 = Recovery prompt can be hidden with the F11 prompt
	(hidden/displayed) option (see above).
	● Option ROM Prompt (enable/disable). Enabling this feature will cause the system to display
	a message before loading option ROMs. (This feature is supported on some models only.)
	● Remote Wakeup Boot Source (remote server/local hard drive).
	● After Power Loss (off/on/previous state): Setting this option to:
	◦	Off—causes the computer to remain powered off when power is restored.
	◦	On—causes the computer to power on automatically as soon as power is restored.
	◦	Previous state—causes the computer to power on automatically as soon as power is
		restored, if it was on when power was lost.
	NOTE: If you turn off power to the computer using the switch on a power strip, you will not be
	able to use the suspend/sleep feature or the Remote Management features.
	● POST Delay (None, 5, 10 15, or 20 seconds). Enabling this feature will add a user-specified
	delay to the POST process. This delay is sometimes needed for hard disks on some PCI
	cards that spin up very slowly, so slowly that they are not ready to boot by the time POST is
	finished. The POST delay also gives you more time to select F10 to enter Computer (F10)
	Setup.
	● Bypass F1 Prompt on Configuration Changes (Enable/Disable). Allows you to set the
	computer not to confirm when changes were made.

Execute Memory Test Restarts the computer and executes the POST memory test/logging.
(some models)

BIOS Power-On	Allows you to set the computer to turn on automatically at a time you specify.

Onboard Devices	Allows you to set resources for or disable onboard system devices (diskette controller, serial port,
	or parallel port).

16 Chapter 2 Computer Setup (F10) Utility

Table 2-6 Computer Setup—Advanced (for advanced users) (continued)

PCI Devices	● Lists currently installed PCI devices and their IRQ settings.
	● Allows you to reconfigure IRQ settings for these devices or to disable them entirely. These
	settings have no effect under an ACPI-based operating system.

PCI VGA	Displayed only if there are multiple PCI video adapters in the system. Allows you to specify which
Configuration	VGA controller will be the “boot” or primary VGA controller.
	NOTE: In order to see this entry, you must enable Integrated Video (Advanced > Device
	Options) and Save Changes and Exit.

Bus Options	On some models, allows you to enable or disable:
	● PCI SERR# Generation.
	● PCI VGA Palette Snooping, which sets the VGA palette snooping bit in PCI configuration
	space; only needed when more than one graphics controller is installed.

Device Options	Allows you to set:
	● Printer mode (Bi-Directional, EPP + ECP, Output Only).
	● Num Lock State at Power-On (off/on).
	● S5 Wake on LAN (enable/disable).
	◦	To disable Wake on LAN during the off state (S5), use the arrow (left and right) keys to
		select the Advanced > Device Options menu and set the S5 Wake on LAN feature to
		Disable. This obtains the lowest power consumption available on the computer during
		S5. It does not affect the ability of the computer to Wake on LAN from suspend or
		hibernation, but will prevent it from waking from S5 via the network. It does not affect
		operation of the network connection while the computer is on.
	◦	If a network connection is not required, completely disable the network controller (NIC)
		by using the arrow (left and right) keys to select the Security > Device Security menu.

Set the Network Controller option to Device Hidden. This prevents the network controller from being used by the operating system and reduces the power used by the computer in S5.

● Multi-Processor (enable/disable). This option may be used to disable multi-processor support under the OS.

● Internal Speaker (some models) (does not affect external speakers).

● NIC PXE Option ROM Download (enable/disable). The BIOS contains an embedded NIC option ROM to allow the unit to boot through the network to a PXE server. This is typically used to download a corporate image to a hard drive. The NIC option ROM takes up memory space below 1MB commonly referred to as DOS Compatibility Hole (DCH) space. This space is limited. This F10 option will allow users to disable the downloading of this embedded NIC option ROM thus giving more DCH space for additional PCI cards which may need option ROM space. The default will be to have the NIC option-ROM-enabled.

Computer Setup (F10) Utilities 17

Table 2-6 Computer Setup—Advanced (for advanced users) (continued)

Management Devices The Management Devices menu will only be displayed in the Advanced menu when the BIOS

	detects multiple management options.
	This option is for installed NIC cards that support ASF or DASH. Use the Management Devices
	menu to select if the BIOS management operations will be through the embedded solution or one
	of the installed NIC cards.

Management	Allows you to set:
Operations	● MEBx Setup Prompt (enable/disable). Enabling this feature displays the CTRL+P prompt

	during POST. Disabling this feature prevents the prompt from being displayed. However,
	pressing Ctrl+P still accesses the utility used to configure manageability settings.
	The CTRL+P function activates the MEBx Setup menu. If the Setup Password is configured,
	the user will be prompted to correctly enter it before being allowed to enter the MEBx Setup.
	It the password is entered incorrectly three times, the MEBx Setup will not be activated.
	● Intel Remote PC Assist Prompt (Hidden/Displayed). Displaying this feature displays the
	CTRL+ALT+F1 prompt during POST. Hiding this feature prevents the prompt from being
	displayed. However, pressing Ctrl+Alt+F1 still accesses the utility used to attempt to connect
	to remote help server or services.
	● Intel PC Assist Timeout (5, 10, 15, 20, 30, 40, 50, 60, 120, 180, 240 seconds). Allows the
	user/administrator is set a time limit for Remote Help to establish contact with a remote
	server when initiated.
	● SOL Terminal Emulation Mode. Selects between VT100 and ANSI SOL terminal emulation.
	SOL terminal emulation mode is only activated during remote AMT redirection operations.
	The emulation options allow administrators to select which mode works best with their
	console.
	● SOL Local Keyboard (enable/disable). Disable or enable client keyboard during SOL
	sessions. Some remote remediation may involve having the local client boot a remote image
	provided by an administrator. This option determines if the BIOS will keep the local keyboard
	enabled or disabled for possible local client interaction. If the local keyboard is disabled, all
	keyboard input is only accepted from the remote source.
	● Unprovision AMT on next boot. Allows reset of AMT settings.

Recovering the Configuration Settings

This method of recovery requires that you first perform the Save to Removable Media command with the Computer Setup (F10) Utility before Restore is needed. (See Save to Removable Media on page 6 in the Computer Setup—File table.)

NOTE: It is recommended that you save any modified computer configuration settings to a diskette, a USB flash media device, or a diskette-like device (a storage device set to emulate a diskette drive) and save the diskette or device for possible future use.

To restore the configuration, insert the diskette, USB flash media device, or other storage media emulating a diskette with the saved configuration and perform the Restore from Removable Media command with the Computer Setup (F10) Utility. (See Restore from Removable Media on page 6 in the Computer Setup—File table.)

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