HP Color LaserJet CM2320 MFP Series
Service Manual
HP Color LaserJet CM2320 MFP Series
Service Manual
Copyright and License
© 2008 Copyright Hewlett-Packard
Development Company, L.P.
Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.
The information contained herein is subject to change without notice.
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Edition 1, 9/2008
Part number: CC434-90969
Trademark Credits
Adobe®, Acrobat®, and PostScript® are trademarks of Adobe Systems Incorporated.
Microsoft®, Windows®, and Windows®XP are U.S. registered trademarks of Microsoft Corporation.
Windows Vista® is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries.
UNIX® is a registered trademark of The Open Group.
ENERGY STAR and the ENERGY STAR mark are registered U.S. marks.
Table of contents
1 Product basics |
|
Quick access to product information .................................................................................................... |
2 |
Product comparison ............................................................................................................................. |
3 |
Product features ................................................................................................................................... |
4 |
Product walkaround .............................................................................................................................. |
5 |
Front view ............................................................................................................................ |
5 |
Back view ............................................................................................................................. |
6 |
Interface ports ...................................................................................................................... |
7 |
Supported operating systems ............................................................................................................... |
8 |
Supported operating systems for Windows ......................................................................... |
8 |
Supported operating systems for Macintosh ....................................................................... |
8 |
Supported product software ................................................................................................................. |
9 |
Software included with the product ...................................................................................... |
9 |
Supported printer drivers ................................................................................................... |
11 |
Software for other operating systems ................................................................................ |
12 |
System requirements ......................................................................................................................... |
13 |
Connectivity ........................................................................................................................................ |
14 |
Supported network protocols ............................................................................................. |
14 |
2 Control panel |
|
HP Color LaserJet CM2320 control panel .......................................................................................... |
18 |
HP Color LaserJet CM2320 MFP Fax Model and HP Color LaserJet CM2320 MFP Memory-Card |
|
Model control panel ............................................................................................................................ |
19 |
Control-panel menus .......................................................................................................................... |
20 |
Use the control-panel menus ............................................................................................. |
20 |
Control-panel Setup menu ................................................................................................. |
20 |
Function specific menus .................................................................................................... |
30 |
3 Paper and print media |
|
Understand paper and print media use .............................................................................................. |
38 |
Supported paper and print media sizes .............................................................................................. |
39 |
Supported paper types and tray capacity ........................................................................................... |
41 |
Special paper or print media guidelines ............................................................................................. |
42 |
Load paper and print media ............................................................................................................... |
43 |
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iii |
Load Tray 1 ........................................................................................................................ |
43 |
Load Tray 2 or 3 ................................................................................................................ |
44 |
Load originals for copying, scanning, or faxing .................................................................. |
45 |
Configure trays ................................................................................................................................... |
48 |
4 Manage and maintain the product |
|
Information pages ............................................................................................................................... |
50 |
HP ToolboxFX .................................................................................................................................... |
52 |
View the HP ToolboxFX ..................................................................................................... |
52 |
Status ................................................................................................................................. |
52 |
Alerts .................................................................................................................................. |
53 |
Product information ............................................................................................................ |
53 |
Fax ..................................................................................................................................... |
54 |
Help ................................................................................................................................... |
56 |
System Settings ................................................................................................................. |
58 |
Print Settings ..................................................................................................................... |
60 |
Network Settings ................................................................................................................ |
61 |
E-mail ................................................................................................................................. |
61 |
Embedded Web server ....................................................................................................................... |
62 |
Features ............................................................................................................................. |
62 |
Use HP Web Jetadmin software ........................................................................................................ |
63 |
Security features ................................................................................................................................ |
63 |
Turn on password protection using the embedded Web server ........................................ |
63 |
Turn on password protection from the control panel ......................................................... |
63 |
Turn on private receive feature .......................................................................................... |
64 |
Manage supplies ................................................................................................................................ |
65 |
Check and order supplies .................................................................................................. |
65 |
Replace supplies ............................................................................................................... |
67 |
Clean the product .............................................................................................................. |
73 |
Firmware updates .............................................................................................................. |
79 |
5 Theory of operation |
|
Basic operation ................................................................................................................................... |
82 |
Major product systems ....................................................................................................... |
82 |
Product components .......................................................................................................... |
83 |
Sequence of operation ....................................................................................................... |
84 |
Engine control system ........................................................................................................................ |
85 |
DC controller ...................................................................................................................... |
86 |
Power supply ..................................................................................................................... |
86 |
High-voltage power supply ................................................................................................ |
92 |
Laser/scanner system ....................................................................................................................... |
93 |
Laser failure detection ....................................................................................................... |
93 |
Image-formation system ..................................................................................................................... |
94 |
iv |
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Image-formation process ................................................................................................... |
95 |
Latent-image formation stage ............................................................................................ |
96 |
Developing stage ............................................................................................................... |
96 |
Transfer stage .................................................................................................................... |
98 |
Fusing stage ...................................................................................................................... |
99 |
ITB cleaning stage ........................................................................................................... |
100 |
Drum cleaning stage ........................................................................................................ |
101 |
Pickup-and-feed system ................................................................................................................... |
102 |
Jam detection .................................................................................................................. |
104 |
Pad transfer ..................................................................................................................... |
104 |
Multiple-feed prevention .................................................................................................. |
104 |
Scanner and ADF functions and operation ...................................................................................... |
106 |
Scanner functions ........................................................................................................... |
106 |
Scanner operation ........................................................................................................... |
107 |
ADF operation .................................................................................................................. |
107 |
ADF paper path and ADF sensors ................................................................................... |
108 |
ADF jam detection ........................................................................................................... |
109 |
Memory card system (fax/memory-card models only) ..................................................................... |
110 |
Fax functions and operation (fax/memory-card models only) .......................................................... |
111 |
Computer and network security features ......................................................................... |
111 |
PSTN operation ............................................................................................................... |
111 |
Receive faxes when you hear fax tones .......................................................................... |
111 |
Distinctive ring function .................................................................................................... |
112 |
Fax by using Voice over IP services ................................................................................ |
112 |
The fax subsystem ........................................................................................................... |
113 |
Fax card in the fax subsystem ......................................................................................... |
113 |
Fax page storage in flash memory .................................................................................. |
115 |
6 Removal and replacement |
|
Removal and replacement strategy ................................................................................................. |
118 |
General cautions during removal and replacement ......................................................... |
118 |
Electrostatic discharge ..................................................................................................... |
118 |
Required tools ................................................................................................................. |
119 |
Types of screws ............................................................................................................... |
119 |
Service approach ............................................................................................................. |
120 |
Print cartridges ................................................................................................................................. |
122 |
Tray cassettes and optional Tray 3 assembly .................................................................................. |
123 |
Control-panel bezel ......................................................................................................................... |
124 |
Control panel .................................................................................................................................... |
125 |
Reinstall the control panel ............................................................................................... |
126 |
Paper-feed rollers and pads ............................................................................................................. |
127 |
Transfer roller .................................................................................................................. |
127 |
Pickup roller (Tray 2 and Tray 3) ..................................................................................... |
128 |
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v |
Separation roller (Trays 2 or 3) ........................................................................................ |
131 |
ADF pickup roller assembly ............................................................................................. |
133 |
Paper-pickup roller (Tray 1) ............................................................................................. |
134 |
Separation pad (Tray 1) ................................................................................................... |
137 |
Components and major assemblies ................................................................................................. |
138 |
Link guide ........................................................................................................................ |
138 |
ADF input tray .................................................................................................................. |
139 |
DIMM cover ..................................................................................................................... |
140 |
Print-cartridge drawer ...................................................................................................... |
141 |
Intermediate transfer belt (ITB) ........................................................................................ |
142 |
Motors (drum motor and developer motor) ...................................................................... |
147 |
Intermediate PCA ............................................................................................................ |
149 |
Paper-feed guide assembly ............................................................................................. |
150 |
Rear-door stopper and link caps (simplex product) ......................................................... |
151 |
Rear door (simplex product) ............................................................................................ |
152 |
Rear door (duplex product) .............................................................................................. |
154 |
Right cover ....................................................................................................................... |
156 |
Formatter PCA and fax PCA ............................................................................................ |
158 |
DC controller PCA ........................................................................................................... |
161 |
Scanner assembly ........................................................................................................... |
163 |
Rear-upper cover (duplex product) .................................................................................. |
165 |
Rear cover and feed guide (simplex product) .................................................................. |
166 |
Rear-lower cover and rear-door links (duplex product) ................................................... |
170 |
Rear-door rib assembly (duplex product) ........................................................................ |
173 |
Fuser-motor assembly ..................................................................................................... |
175 |
Upper-cover assembly ..................................................................................................... |
181 |
Left cover ......................................................................................................................... |
185 |
High-voltage power-supply PCA ...................................................................................... |
189 |
Color-misregistration sensor assembly ............................................................................ |
192 |
Fan (FM1) ........................................................................................................................ |
196 |
Right-front cover and power button ................................................................................. |
197 |
Memory-card cover and PCA (fax/memory-card models) ............................................... |
200 |
Front-door assembly ........................................................................................................ |
205 |
Duplex-reverse drive assembly ....................................................................................... |
212 |
Fuser ................................................................................................................................ |
215 |
Paper-delivery assembly ................................................................................................. |
221 |
7 Problem solve |
|
Menu map ........................................................................................................................................ |
226 |
Troubleshooting process .................................................................................................................. |
227 |
Pre-troubleshooting checklist .......................................................................................... |
227 |
Power-on checks ............................................................................................................. |
228 |
Troubleshooting tools ....................................................................................................................... |
229 |
vi |
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LED diagnostics ............................................................................................................... |
229 |
Control-panel diagnostics ................................................................................................ |
230 |
Fax reports ....................................................................................................................... |
230 |
Diagrams ......................................................................................................................... |
240 |
Print-quality troubleshooting tools .................................................................................... |
252 |
Internal print quality test pages ........................................................................................ |
253 |
Engine print mode specifications ..................................................................................... |
255 |
HP ToolboxFX software ................................................................................................... |
256 |
Control-panel messages .................................................................................................................. |
257 |
Event-log messages ......................................................................................................................... |
277 |
Print the event log ............................................................................................................ |
277 |
Event log messages ........................................................................................................ |
277 |
Event-log-only messages ................................................................................................ |
279 |
Paper-handling problems ................................................................................................................. |
281 |
Jams ................................................................................................................................ |
281 |
Solve image quality problems .......................................................................................................... |
295 |
General image quality problems ...................................................................................... |
295 |
Solve issues with color documents .................................................................................. |
299 |
Copy problems ................................................................................................................. |
300 |
Scan problems ................................................................................................................. |
304 |
Solve performance problems ........................................................................................................... |
308 |
Solve connectivity problems ............................................................................................................. |
309 |
Solve direct-connection problems .................................................................................... |
309 |
Solve network problems (network models only) .............................................................. |
309 |
Service mode functions .................................................................................................................... |
311 |
Service menu ................................................................................................................... |
311 |
Secondary service menu ................................................................................................. |
311 |
Product resets .................................................................................................................. |
313 |
Solve fax problems (fax/memory-card models only) ........................................................................ |
314 |
Fax logs and reports ........................................................................................................ |
314 |
Change error correction and fax speed ........................................................................... |
316 |
Problems sending faxes .................................................................................................. |
317 |
Problems receiving faxes ................................................................................................. |
319 |
Performance problems .................................................................................................... |
322 |
Memory card problems (fax/memory-card models only) .................................................................. |
323 |
Missing or wrong files ...................................................................................................... |
323 |
Index page not printing .................................................................................................... |
323 |
Proof sheet not printing .................................................................................................... |
324 |
Proof sheet not scanning ................................................................................................. |
324 |
Issues with photo printing ................................................................................................ |
325 |
8 Parts and diagrams |
|
Order parts, accessories, and supplies ............................................................................................ |
328 |
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vii |
Part numbers .................................................................................................................................... |
328 |
Supplies ........................................................................................................................... |
328 |
Memory ............................................................................................................................ |
328 |
Cable and interface accessories ...................................................................................... |
328 |
Paper-handling accessories ............................................................................................ |
329 |
User-replaceable parts .................................................................................................... |
329 |
Whole unit replacement part numbers ............................................................................. |
329 |
How to use the parts lists and diagrams .......................................................................................... |
330 |
Scanner assembly ............................................................................................................................ |
332 |
Assembly locations ........................................................................................................................... |
336 |
Covers .............................................................................................................................................. |
338 |
Internal assemblies .......................................................................................................................... |
340 |
PCAs ................................................................................................................................................ |
354 |
Optional 250-sheet paper cassette .................................................................................................. |
356 |
Alphabetical parts list ....................................................................................................................... |
358 |
Numerical parts list ........................................................................................................................... |
365 |
Appendix A Service and support |
|
Hewlett-Packard limited warranty statement .................................................................................... |
373 |
Customer self repair warranty service .............................................................................................. |
374 |
Print cartridge limited warranty statement ........................................................................................ |
375 |
Customer support ............................................................................................................................. |
376 |
Appendix B Specifications |
|
Physical specifications ..................................................................................................................... |
378 |
Electrical specifications .................................................................................................................... |
378 |
Environmental specifications ............................................................................................................ |
378 |
Power consumption and acoustic emissions (HP Color LaserJet CM2320, HP Color LaserJet |
|
CM2320 MFP Fax Model, HP Color LaserJet CM2320 MFP Memory-Card Model) ........................ |
379 |
Paper and print media specifications ............................................................................................... |
379 |
Skew specifications .......................................................................................................................... |
379 |
Appendix C Regulatory information |
|
FCC regulations ............................................................................................................................... |
382 |
Additional statements for telecom (fax) products ............................................................................. |
382 |
EU statement for telecom operation ................................................................................ |
382 |
New Zealand telecom statements ................................................................................... |
382 |
Telephone Consumer Protection Act (United States) ...................................................... |
383 |
IC CS-03 requirements .................................................................................................... |
383 |
Declaration of conformity .................................................................................................................. |
384 |
HP Color LaserJet CM2320 MFP .................................................................................... |
384 |
HP LaserJet CM2320 Fax Model / CM2320 Memory-Card Model .................................. |
384 |
Certificate of volatility ....................................................................................................................... |
386 |
viii |
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Country/region specific statements .................................................................................................. |
387 |
Laser safety ..................................................................................................................... |
387 |
Canadian DOC regulations .............................................................................................. |
387 |
VCCI statement (Japan) .................................................................................................. |
387 |
EMI statement (Korea) ..................................................................................................... |
387 |
Laser statement for Finland ............................................................................................. |
387 |
Substances table (China) ................................................................................................ |
388 |
Index ................................................................................................................................................................. |
389 |
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ix |
x |
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●Quick access to product information
●Product comparison
●Product features
●Product walkaround
●Supported operating systems
●Supported product software
●System requirements
●Connectivity
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1 |
Use the following Web site to find information about the product.
●www.hp.com/support/CM2320series
Table 1-1 Product guides
Guide |
Description |
|
|
HP Color LaserJet CM2320 MFP Provides step-by-step instructions for installing and setting up the product.
Series Getting Started Guide
HP Color LaserJet CM2320 MFP Provides detailed information for using the product and problem-solving. Available on the
Series User Guide |
product CD or in the Windows Program Group if the software is installed on a computer. |
|
|
HP ToolboxFX |
To check the product status and settings, and to view problem-solving information and online |
|
documentation, use the HP ToolboxFX. You must have performed a complete software |
|
installation in order to use the HP ToolboxFX. See the user guide for more information about |
|
software installation. |
|
|
Online Help |
Provides information about options that are available in the printer drivers. To view a Help |
|
file, open the online Help through the printer driver. |
|
|
2 Chapter 1 Product basics |
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The product is available in the following configurations.
HP Color LaserJet CM2320 MFP |
HP Color LaserJet CM2320 MFP Fax |
HP Color LaserJet CM2320 MFP |
|
|
Model |
Memory-Card Model |
|
|
|
|
|
● Prints letter-size pages at speeds |
HP Color LaserJet CM2320 MFP, plus: |
HP Color LaserJet CM2320 MFP Fax |
|
up to 21 pages per minute (ppm) |
● V.34 fax modem and 8-megabyte |
Model, plus: |
|
and A4-size pages at speeds up to |
|
||
19 ppm. |
(MB) flash fax-storage memory. |
● Automatic two-sided (duplex) |
|
● PCL 6 printer drivers. |
● Two RJ-11 fax phone line ports |
printing, fax receiving, and copying. |
|
● Four memory card slots |
|||
● Tray 1 holds up to 50 sheets of print |
● Color graphics display |
||
● Additional 250-sheet input tray |
|||
media or up to 10 envelopes. |
|
||
● Tray 2 holds up to 250 sheets of |
|
(Tray 3) included. |
|
|
|
||
print media. |
|
|
|
● Optional 250-sheet input tray |
|
|
|
(Tray 3) available. |
|
|
|
● Hi-Speed USB 2.0 port and 10/100 |
|
|
|
Base-T network port. |
|
|
|
● 160-MB random-access memory |
|
|
|
(RAM). |
|
|
|
● Flatbed scanner and 50-page |
|
|
|
automatic document feeder (ADF). |
|
|
|
● One available DIMM slot for |
|
|
|
memory expansion (accepts 64 MB |
|
|
|
and 128 MB DIMMS). |
|
|
|
|
|
|
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Product comparison 3 |
Performance |
● Prints up to 21 ppm (letter) or 19 ppm (A4). |
|
|
|
|
Print quality |
● 1,200 dots per inch (dpi) with Image REt 2400 text and graphics. |
|
|
● Adjustable settings to optimize print quality. |
|
|
● The HP UltraPrecise print cartridge has a finer toner formulation that provides sharper text |
|
|
and graphics. |
|
|
|
|
Fax (HP LaserJet CM2320 |
● Full-functionality fax capabilities with a V.34 fax; includes a phone book, fax/tel, and |
|
Fax Model / CM2320 |
delayed-fax features. |
|
Memory-Card Model only) |
|
|
|
|
|
Copy |
● Includes ADF that allows faster, more efficient copy jobs with multiple-page documents. |
|
|
|
|
Scan |
● The product provides 1,200 pixels per inch (ppi), 24-bit full-color scanning from letter/A4- |
|
|
size scanner glass. |
|
|
● The product provides 300 ppi, 24-bit full-color scanning from the automatic document |
|
|
feeder (ADF). |
|
|
● Includes an ADF that allows faster, more efficient scan jobs with multiple-page documents. |
|
|
|
|
Memory card slots (HP |
Supports a variety of memory cards. See the user guide for more information. |
|
Color LaserJet CM2320 MFP |
|
|
Memory-Card Model only) |
|
|
|
|
|
Networking |
● TCP/IP |
|
|
◦ |
IPv4 |
|
◦ |
IPv6 |
|
|
|
Printer driver features |
● Fast printing performance, built-in Intellifont and TrueType scaling technologies, and |
|
|
advanced imaging capabilities are benefits of the PCL 6 printer language. |
|
|
|
|
Interface connections |
● Hi-Speed USB 2.0 port. |
|
|
● 10/100 Base-T ethernet network port (RJ-45). |
|
|
● RJ-11 fax/phone cable ports (HP LaserJet CM2320 Fax Model / CM2320 Memory-Card |
|
|
Model only). |
|
|
|
|
Economical printing |
● N-up printing (printing more than one page on a sheet). |
|
|
● Two-sided printing using the automatic duplexer. |
|
|
|
|
Supplies |
● A supplies status page that displays the amount of life remaining in the print cartridge. |
|
|
● No-shake cartridge design. |
|
|
● Authentication for HP print cartridges. |
|
|
● Enabled supplies-ordering capability. |
|
|
|
|
Accessibility |
● Online user guide that is compatible with text screen-readers. |
|
|
● Print cartridges can be installed and removed by using one hand. |
|
|
● All doors and covers can be opened by using one hand. |
|
|
|
|
4 Chapter 1 Product basics |
ENWW |
1 |
Optional Tray 3 (standard on the HP Color LaserJet CM2320 MFP Memory-Card Model) |
|
|
2 |
Tray 2 |
|
|
3 |
Tray 1 |
|
|
4 |
Print-cartridge door latch |
|
|
5 |
Top (face-down) output bin |
|
|
6 |
Control panel |
|
|
7 |
Automatic document feeder (ADF) input tray |
|
|
8 |
Automatic document feeder (ADF) output bin |
|
|
9 |
Memory card slots (HP Color LaserJet CM2320 MFP Memory-Card Model only) |
|
|
10 |
Power switch |
|
|
ENWW |
Product walkaround 5 |
11 |
Power connector |
|
|
12 |
DIMM door (for adding additional memory) |
|
|
13 |
Hi-Speed USB 2.0 port and network port. |
|
|
14 |
Fax ports (HP LaserJet CM2320 Fax Model / CM2320 Memory-Card Model only) |
|
|
15 |
Rear door for jam access |
|
|
6 Chapter 1 Product basics |
ENWW |
1Fax ports (HP LaserJet CM2320 Fax Model / CM2320 Memory-Card Model only)
2Network port
3Hi-Speed USB 2.0 port
ENWW |
Product walkaround 7 |
The product supports the following Windows operating systems:
Full software installation |
Print and scan driver |
||
● |
Windows XP (32-bit) |
● Windows XP (64 bit) |
|
● |
Windows Vista (32-bit and 64-bit) |
● |
Windows 2000 |
|
|
● |
Windows 2003 Server (32-bit and 64-bit) |
NOTE: The PCL 5 UPD and HP postscript level 3 emulation drivers are available only on the HP support website: www.hp.com/support/CM2320series.
The device supports the following Macintosh operating systems:
●Mac OS X v10.3, v10.4, and later
NOTE: For Mac OS X v10.4 and later, PPC and Intel Core Processor Macs are supported.
8 Chapter 1 Product basics |
ENWW |
The device is equipped with an embedded Web server, which provides access to information about device and network activities. This information appears in a Web browser, such as Microsoft Internet Explorer, Netscape Navigator, Apple Safari, or Firefox.
The embedded Web server resides on the device. It is not loaded on a network server.
The embedded Web server provides an interface to the device that anyone who has a networkconnected computer and a standard Web browser can use. No special software is installed or configured, but you must have a supported Web browser on your computer. To gain access to the embedded Web server, type the IP address for the device in the address line of the browser. (To find the IP address, print a configuration page. For more information about printing a configuration page, see Information pages on page 50.)
For a complete explanation of the features and functionality of the embedded Web server, see Embedded Web server on page 62.
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Supported product software 9 |
HP ToolboxFX software is a program that you can use for the following tasks:
●Check the product status
●Check the supplies status and use HP SureSupply to shop online for supplies
●Set up alerts
●View product usage reports
●View product documentation
●Gain access to troubleshooting and maintenance tools
●Use HP Proactive Support to routinely scan your printing system and to prevent potential problems. HP Proactive Support can update software, firmware, and HP printer drivers.
You can view HP ToolboxFX software when the product is directly connected to your computer or when it is connected to a network.
Supported operating systems |
● |
Microsoft Windows XP, Service Pack 2 (Home and |
|
|
Professional editions) |
|
● |
Microsoft Windows Vista™ |
|
|
|
Supported browsers |
● |
Microsoft Internet Explorer 6.0 or 7.0 |
|
|
|
To download HP ToolboxFX software , go to www.hp.com/go/easyprintercare. This Web site also provides updated information about supported browsers and a list of HP products that support HP ToolboxFX software.
For more information about using HP ToolboxFX software, see View the HP ToolboxFX on page 52.
The product is equipped with an embedded Web server, which provides access to information about product and network activities. This information appears in a Web browser, such as Netscape Navigator, Apple Safari, or Firefox.
The embedded Web server resides on the product. It is available on network and direct-connected devices.
The embedded Web server provides an interface to the product that anyone who has a standard Web browser can use. No special software is installed or configured, but you must have a supported Web browser on your computer. To gain access to the embedded Web server, click Maintain Device in HP Director.
For a complete explanation of the features and functionality of the embedded Web server, see Embedded Web server on page 62.
10 Chapter 1 Product basics |
ENWW |
●PCL 5 UPD
●PCL 6
●HP postscript level 3 UPD
The printer drivers include online Help that has instructions for common printing tasks and also describes the buttons, checkboxes, and drop-down lists that are in the printer driver.
NOTE: The versions of PCL 5 and HP postscript level 3 emulation that are used in this product are identical to the PCL 5 and HP postscript level 3 emulation that are used in the HP Universal Print Driver (UPD) for Windows. It installs and operates in the same manner as previous versions of PCL 5 and HP postscript level 3 emulation, and it does not require any special configuration.
For more information about the UPD, see www.hp.com/go/upd.
The HP Universal Print Driver (UPD) for Windows is a single driver that gives you instant access to virtually any HP LaserJet product, from any location, without downloading separate drivers. It is built on proven HP print driver technology and has been tested thoroughly and used with many software programs. It is a powerful solution that performs consistently over time.
The HP UPD communicates directly with each HP product, gathers configuration information, and then customizes the user interface to show the product’s unique, available features. It automatically enables features that are available for the product, such as two-sided printing and stapling, so you do not need to enable them manually.
For more information, go to www.hp.com/go/upd.
Traditional mode |
● Use this mode if you are installing the driver from a CD for a single computer. |
|
● When installed with this mode, UPD operates like traditional printer drivers. |
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● If you use this mode, you must install UPD separately for each computer. |
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Dynamic mode |
● Use this mode if you are installing the driver for a mobile computer, so you can |
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discover and print to HP products in any location. |
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● Use this mode if you are installing UPD for a workgroup. |
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● To use this mode, download UPD from the Internet. See www.hp.com/go/ |
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upd. |
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The HP installer provides PostScript® Printer Description (PPD) files, Printer Dialog Extensions (PDEs), and the HP Printer Utility for use with Macintosh computers.
The PPDs, in combination with the Apple PostScript printer drivers, provide access to device features. Use the Apple PostScript printer driver that comes with the computer.
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Supported product software 11 |
OS |
Software |
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UNIX |
For HP-UX and Solaris networks, go to www.hp.com/go/LJCM2320_software to download |
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the HP Jetdirect printer installer for UNIX. |
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Linux |
For information, go to www.hp.com/go/linuxprinting. |
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12 Chapter 1 Product basics |
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The product has the following minimum software and hardware requirements.
Windows XP
●Pentium II processor (Pentium III or higher recommended)
●128 MB RAM
●250 MB available hard disk space
●SVGA 800 x 600 monitor with 16-bit color
●Internet Explorer 6.0 or higher (full installation)
●USB port
●CD-ROM drive
Windows Vista
●1 GHz processor
●512 MB RAM
●250 MB available hard disk space
●SVGA 800 x 600 monitor with 16-bit color
●Internet Explorer 6.0 or higher (full installation)
●USB port
●CD-ROM drive
Windows 2000 and Windows
Server 2003
●Pentium II processor or greater
●64 MB RAM
●50 MB available hard disk space
●SVGA 800 x 600 monitor with 16-bit color (print driver, scan driver only)
●USB port
●CD-ROM drive
Mac OS X v10.3 and later
●PowerPC G3, G4, or G5 processor, or Intel Core processor
●80 MB RAM
●30 MB available hard disk space
●USB port
●CD-ROM drive
●Safari or Firefox browser
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System requirements 13 |
The product supports the TCP/IP network protocol. It is the most widely used and accepted networking protocol. Many networking services utilize this protocol. This product also supports IPv4 and IPv6. The following tables list the networking services/protocols that are supported on the product.
Table 1-2 Printing
Service name |
Description |
|
|
port9100 (Direct Mode) |
Printing service |
|
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Line printer daemon (LPD) |
Printing service |
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Table 1-3 Network product discovery
Service name |
Description |
|
|
SLP (Service Location Protocol) |
Device Discovery Protocol, used to help find and configure |
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network devices. Used primarily by Microsoft-based software |
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programs. |
mDNS (multicast Domain Name Service - also known as “Rendezvous” or “Bonjour”)
Device Discovery Protocol, used to help find and configure network devices. Used primarily by Apple Macintosh-based software programs.
ws-discover |
Used by Microsoft-based software programs |
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LLMNR |
Used when DNS services are not available |
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Table 1-4 Messaging and management
Service name |
Description |
|
|
HTTP (hypertext transfer protocol) |
Allows Web browsers to communicate with embedded Web |
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server. |
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EWS (embedded Web server) |
Allows a user to manage the product through a Web browser. |
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SNMP (simple network management protocol) |
Used by network programs for product management. SNMP |
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V1 and standard MIB-II (Management Information Base) |
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objects are supported. |
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Table 1-5 IP addressing
Service name |
Description |
|
|
DHCP (dynamic host configuration protocol), IPv4, and IPv6 |
For Automatic IP address assignment. DHCP server provides |
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the product with an IP address. Generally requires no user |
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intervention for product to obtain IP address from a DHCP |
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server. |
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14 Chapter 1 Product basics |
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Table 1-5 IP addressing (continued)
Service name |
Description |
|
|
BOOTP (bootstrap protocol) |
For Automatic IP address assignment. BOOTP server |
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provides the product with an IP address. Requires |
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administrator to input the product MAC hardware address on |
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BOOTP server in order for product to obtain an IP address from |
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that server. |
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Auto IP |
For Automatic IP address assignment. If neither a DHCP |
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server nor a BOOTP server is present, this service allows the |
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product to generate a unique IP address. |
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Connectivity 15 |
16 Chapter 1 Product basics |
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●HP Color LaserJet CM2320 control panel
●HP Color LaserJet CM2320 MFP Fax Model and HP Color LaserJet CM2320 MFP Memory-Card Model control panel
●Control-panel menus
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17 |
1Liquid Crystal Display
2OK button and navigation arrows. Use these buttons to select and confirm menu choices.
Cancel button. Use this button to cancel the current menu selection.
Setup button. Access the main Setup menu.
Back button. Go back to the previous menu.
3Copy Menu button. Access the Copy menu.
Start Copy Black button. Perform a black and white copy operation.
Start Copy Color button. Perform a color copy operation.
4Scan Menu button. Access the scan menu.
Start Scan button. Perform a scan operation.
18 Chapter 2 Control panel |
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