Gateway 8300 User Manual
Gatew ay ALR
8300 User’ s
Guide
Part #8504080 A MAN SYS US 8300 US R GDE R1 12/98
Notices
Copyright © 1998 Gateway 2000, Inc.
All Rights Reserved
610 Gateway Drive
N. Sioux City, SD 57049 USA
%PP 6MKLXW 6IWIVZIH
This publication is protected by copyright and all rights are reserved. No part of it may be reproduced
or transmitted by any means or in any form, without prior consent in writing from Gateway 2000.
The information in this manual has been carefully checked and is believed to be accurate. However,
changes are made periodically. These changes are incorporated in newer publication editions.
Gateway 2000 may improve and/or change products described in this publication at any time. Due to
continuing system improvements, Gateway 2000 is not responsible for inaccurate information which
may appear in this manual. For the latest product updates, consult the Gateway 2000 web site at
www.gatewa y.com. In no event will Gateway 2000 be liab le for direct, indirect, special, exemplary,
incidental, or consequential damages resulting from any defect or omission in this manual, even if
advised of the possibility of such damages.
In the interest of continued product development, Gateway 2000 reserves the right to make
improvements in this manual and the products it describes at any time, without notices or obligation.
8 VEHIQEVO%GORS[PIHKQIRXW
AnyKey, black-and-white spot design, CrystalScan, Destination, EZ Pad, EZ Point, Field Mouse, Solo,
TelePath, Vivitron, stylized “G” design, and “You’ve got a friend in the business” slogan are registered
trademarks and GATEWAY , Gatewa y Solo, green stylized GATEWAY, green stylized Gateway logo, and
the black-and-white spotted box logo are trademarks of Gateway 2000, Inc. Intel, Intel Inside logo, and
Pentium are registered trademarks and MMX is a trademark of Intel Corporation. Microsoft, MS, MSDOS, and Windows are trademarks or registered trademarks of Microsoft Corporation. All other
product names mentioned herein are used for identification purposes only, and may be the trademarks
or registered trademarks of their respective companies.
Copyright © 1998 Advanced Logic Research, Inc. (ALR)
All Rights Reserved
9401 Jeronimo
Irvine, CA 92618 USA
%PP 6MKLXW 6IWIVZIH
This publication is protected by copyright and all rights are reserved. No part of it may be reproduced
or transmitted by any means or in any form, without prior consent in writing from ALR.
The information in this manual has been carefully checked and is believed to be accurate. However,
changes are made periodically. These changes are incorporated in newer publication editions. ALR
may improve and/or change products described in this publication at any time. Due to continuing
system improvements, ALR is not responsible for inaccurate information which may appear in this
manual. For the latest product updates, consult the ALR web site at www.alr.com. In no event will ALR
be liable for direct, indirect, special, exemplary, incidental, or consequential damages resulting from
any defect or omission in this manual, even if advised of the possibility of such damages.
In the interest of continued product development, ALR reserves the right to make improvements in this
manual and the products it describes at any time, without notices or obligation.
8 VEHIQEVO%GORS[PIHKQIRXW
ALR is a registered trademark of Advanced Logic Research, Inc. All other product names mentioned
herein are used for identification purposes only, and may be the trademarks or registered trademarks
of their respective companies.
Contents
Preface ................ .............. .............. .......... .............. .............. ...iii
Conventions used in this guide.............................................................. iv
Safety instructions.................................................................................. iv
Additional information sources............................................................. vi
The Gateway Support Center.......................................................... vi
Getting Started ....................... ........................ .................. ........ 1
Before You begin .................................................................................... 2
Setting up the system............................................................................... 2
Inspecting the contents..................................................................... 3
Setting up the server......................................................................... 3
Starting the system .................................................................................. 4
Quick check...................................................................................... 5
Troubleshooting guidelines............................................................. 6
System Features ................................. ........................ ............ 7
Basic features........................................................................................... 8
Front panel............................................................................................... 9
Buttons............................................................................................ 10
Internal 3.5-inch drive bay............................................................. 10
LED indicators ............................................................................... 10
5.25-inch drive bays....................................................................... 11
Bezel doors and keylock................................................................ 11
RAID bay backplane...................................................................... 11
3.5-Inch LVD SCA drive bays...................................................... 11
3.5-inch diskette drive.................................................................... 11
Rear panel.............................................................................................. 12
Power supplies................................................................................ 13
Fans................................................................................................. 14
Chassis keylock.............................................................................. 14
Expansion slot cover plates............................................................ 14
I/O ports.......................................................................................... 14
Operating systems................................................................................. 15
Maintaining and Cleaning Your System ............ ....................17
Maintaining the system......................................................................... 18
Contents i
Maintaining the hard drive............................................................ 18
Computer Virus notice................................................................... 20
Cleaning the system.............................................................................. 22
Cleaning the mouse........................................................................ 22
Cleaning the keyboard................................................................... 22
Cleaning the monitor screen.......................................................... 23
Cleaning the computer and monitor cases.................................... 23
Appendix .............. .............. .............. ......... .............. .............. ..25
Acronyms and abbreviations................................................................ 26
Terms and definitions........................................................................... 30
Regulatory compliance statements....................................................... 34
FCC notice ..................................................................................... 34
Industry Canada notice.................................................................. 35
CE notice........................................................................................ 35
VCCI notice................................................................................... 36
Australia/New Zealand notice....................................................... 36
Index ....................................................................................... 37
ii Gateway ALR 8300 User’s Guide
Pref ace
Conventions used in this guide.............................. iv
Safety instructions..................................................iv
Additional information sources..............................vi
Warning!
Do not attempt to service
the system yourself except
as explained elsewhere in
the system documentation.
Adjust only those controls
covered in the instructions.
Opening or removing
covers marked “Do Not
Remove” may expose y ou
to dangerous electrical
voltages or other risks.
Con ventions used in this guide
Throughout this guide, you will see the follo wing con v entions:
Convention Description
NTER
E
TRL+ALT+DEL
C
Setup
User’s Guide
Important!
Caution!
Warning!
Keyboard key names are prin ted in small
capitals.
A plus sign indicates tha t the ke ys must be
pressed simultaneously.
Commands to be entered, options to
select, and messages that appear on your
monitor are printed in bold.
Names of publications and files are printed
in italic.
An important informs you of special circumstances.
A caution warns you of possible damage
to equipment or loss of data.
A warning indicates the possibility of personal injury.
Refer all servicing of those
compartments to qualified
service personnel.
Safety instructions
Observe the follo wing safety instructions w hen using y our system:
iv Gateway ALR 8300 User’s Guide
Foll ow all instructions marked on t he system and in the
•
documentation.
When the computer is turned off, a sma ll amount of electric al
•
current still runs through the computer . Al wa ys unplug the
computer from the electrical outl et before cleaning t he system or
opening the computer co ver. (Foll ow t he cleaning instructions in
your user’s guide.)
Do not use this product near wat er or a heat source, such a s a
•
radiator or heat registe r .
Do not spill anything on or into the system. The best wa y to a v oid
•
spills is to av oid eating and dr inking near y our system.
Make sure you set up the system on a stab le w ork surface.
•
Openings in the computer cabinet are pro vided for ventilat ion. Do
•
not block or co ver these openings. Mak e sure you pro v ide adequate
space (at least 12 inches) ar ound the system for v entilation w hen
you set up y our w ork area. Ne ver insert object s of any kind into the
computer ventilation sl ots.
Use the voltage set ting for y our area. The v oltage sel ector swit ch is
•
set at the factory to the correct voltage.
As a safety feature, this syste m is equipped with a 3-wir e po w er
•
cord to ensure that the product i s properl y grounded when in use.
The plug will only fit into a grounding-type outlet. If you are
unable to insert the plug into a n outlet, contact an ele ctrician to
install the appropriate out let.
Do not walk on the po w er cord or allow anything to rest on it.
•
If you use an extensi on cord with this system, mak e sure the total
•
ampere ratings on the products plugged into the extens ion cord do
not exceed the extension cord ampere r ating. Also, the total ampere
requirements for all products pl ugged into the w all outlet must not
exceed 15 amperes.
There is a danger of explosion if the CMOS (complementary
•
metal-oxide semiconductor ) battery is replaced incorrectl y.
Replace the battery with the same or equiv alent type recommended
by the manufacturer . Dis pose of used batteries according to the
manufacturer’s instructions.
Unplug the system from the w all outlet and ref er servicing to
•
qualified personnel if:
• The pow er cord or plug i s damaged.
• Liquid has been spilled into the s ystem.
• The system does not operate properl y w hen the operating
instructions are follo w ed.
• The system was dropped or the cabinet is damaged.
• The system’s performance changes.
Preface v
Additional inf ormation sources
Along with this manual and your us er’s guide, you can find additional
information by using the following sources.
The Gatewa y Support Center
Log on to the Gate wa y Support Center at www.gateway.com/support to
access information about your system or other Gate wa y products. Some
types of information you can access a re:
Hardware dri ver (including BIOS) a nd softw are
•
application updates
An expanded glossary
•
T ec hnical tips
•
Service Agreement information
•
T ec hnical documents and component info rmation
•
Frequentl y Asked Questions (FAQ)
•
Online access to Tech Support
•
vi Gateway ALR 8300 User’s Guide
Chapter 1:
Getting Started
Before You begin..................................................... 2
Setting up the system............................................... 2
Starting the system................................................... 4
1
Before You begin
Congratulations on your purchase. With the arriv al of your ne w system, you
are probabl y eager to assemb le the computer and ha ve it operat ing. This
section helps you:
Assemble the system
•
Connect the monitor and keybo ard
•
Start up the system
•
Carefully read and f ollo w these instructions to e nsure that yo ur system
operates correctly.
Setting up the system
Before you begin, y ou need to find and prepare the space the server wi ll
occupy.
Prepare a clean, flat, and firm surface for the server . Allo w at least
•
three inches at the rear of t he chassis for cab ling and air cir culation.
Protect the server from extreme temperatur e and humidity. Do not
•
expose the computer to direct sunl ight, heater ducts, and other
heat-generating objects.
2 Gateway ALR 8300 User’s Guide
Keep the system a w a y from equipment that generates magnetic
•
fields. Even a telephone placed too closely to the sys tem may
cause interference.
Protect the system against A C po w er s pikes b y using a 3-prong,
•
115-V or 230-V (depending on the voltage supplied in you r
locality) pow er cord, and an AC surge control po w er strip. The
system includes a TAC400 po w er suppl y. The pow er suppl y ships
with a single module and can support up to tw o modules. The
system requires a separate w all outlet f or each po w er suppl y
module. If both modules are instal led , the pow er supply provides
N+1 redundancy and hot-sw ap capabilit y.
Inspecting the contents
Unpack the carton and inspect the contents. Standar d systems include th e
following items:
Server unit
•
Po w er cab les
•
User’s guide
•
Maintaining and troubleshooti ng guide
•
Utilities
•
Enhanced keyboard
•
Check the packing list to ensure t hat all equipment and associ ated manuals
are included in your sh ipment. Inspect e verything carefull y.
Setting up the server
Refer to Figure 1 and the following procedures w hen connecting optional
peripherals to your system.
Important!
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ERH JSEQ TEGOMRK MR GEWI
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-J ]SY VIXYVR XLI W]WXIQ MR
HMJJIVIRX TEGOEKMRK ]SYV
[EVVERX] QE] FI ZSMHIH
Important!
7LMIPHIH GEFPIW EVI VIUYMVIH
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Figur e 1: Connecti ng P er ipher als
Getting Started 3
Caution!
When hot-swapping power
supply modules, always
unplug the module from the
wall outlet before
attempting to remove the
module.
To Connect Peripherals
Connect the keyboard (or ange) and mouse (purple) to their resp ectiv e
1.
ports using the pictures and color coding on t he back panel as a guide.
Connect the monitor video cab le (blue connec tor) to the matching b lue
2.
video port. The location of the port may v ary depending on whether
you use the inte grated video or a video card.
Connect the monitor po w er cable to an A C outlet or , pr eferabl y, a
3.
surge control outlet station.
Verify that the voltage s elector s witch on the po w er suppl y module is
4.
set for the proper vol tage (115V or 230V). If t he system includes tw o
pow er suppl y modules, each mod ule has a volt age selector s witch and
connects independentl y to the building po w er.
Connect the pow er cab le to t he AC -in po w er socket on t he po w er
5.
supply module. If the sys tem includes both modules, there is an A C-in
pow er socket on each module.
Connect the other end of the po w er cab le(s) to an A C out let.
6.
Starting the system
Warning!
For safety reasons, both
upper and lower bezel
doors must be closed and
locked while the system is
running.
4 Gateway ALR 8300 User’s Guide
Press the on/off s witch on the front pan el to start the system (see “Front
panel” on page 9 for the location of the po w er button). The green LED on
the front panel lights.
If you turn off th e system, you must w ait at l east ten seconds before you
turn the system back on.
The system self-checks the memory even i f the monitor is not connec ted. If
the monitor is connected and on, the scr een displa ys the start-up sequence,
including:
If more than one processor is inst alled , th e system displa ys whic h
•
processor it is currently testing .
If any errors are encountered , t he system displa ys them on the
•
monitor.
If a monitor is not connected or th e system is unab le to displa y an
•
error, an error beep code sounds.
If the system encounters an error , it is most likel y a nonfatal one, meaning
the system will function until t he error is corrected (usually through t he
BIOS Setup). In the rare case of a fatal error, see “Quick check” on page5
below. If the information in this guide does not solve the prob lem, check
your
Maintaining and T r oubleshooting t he Gateway ALR 8300 Server
for
additional trouble shooting information.
Quick chec k
Important!
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GSVVYTXIH F] E TS[IV
SYXEKI SV ER MRXIVVYTXIH
JPEWL YTHEXI ERH ]SY TPYK
XLI W]WXIQ MRXS E TS[IV
SYXPIX MX [MPP TS[IV YT
MQQIHMEXIP] 8LMW MW RSVQEP
Sometimes, the simplest things can cause troub le. To avoid unnecessary
service calls, be sure you check o v er the basi cs before you call for support.
If the system does not operate correctl y, re-read the instructions for the
procedure(s) you ha v e performed. If an error occurs within an application,
consult the documentation supplied with the software.
This section identifies solutions to common problems.
Looking things over
In any complex sy stem, there is potential for a forgotten c onnection, a
forgotten s witch, or a loose conne ctor . If y ou try to start up the server and it
does not start up, perform the follo wing checks:
Is each pow er cord connected to the server unit and an A C outlet?
•
Is the AC outlet suppl ying po w er?
•
If you use a po w er strip, i s it turned on? Is the circuit breaker set?
•
Does the voltage select ion switch on t he system po w er suppl y
•
module(s) reflect the proper v oltage?
Important!
% HIPE] MR ZMHIS QE] FI
GEYWIH F] PEVKI QIQSV]
GSRJMKYVEXMSR 3RGI XLI
FSSXYT WIUYIRGI LEW
GSQTPIXIH ]SYV HMWTPE] [MPP
VIXYVR
Getting Started 5
V erifying your configuration
If your system is not operati ng correctly, the BIOS may contain an in valid
configuration parameter. Enter the BIOS pro gram and check your
configuration settings. The BIOS Setup utility , configuration fields, and the
options for those fields are described in the
the Gateway ALR 8300 Server
.
Maintaining and T r oublesho oting
Troubleshooting guidelines
As you troubleshoot t he system, keep the fol lo wing guidelines in mind:
Never remo v e the system co ve rs while the system is on.
•
Do not attempt to open the monitor . I t is extremel y dangerous.
•
Even if the monitor po w er is di sconnected , stored energ y in the
monitor components can cause a painful or h armful shock.
If a peripheral such as the k eyboard, mouse, drive, or pri nter does
•
not work, ensure that all connections are secure.
If the screen displa ys an error message, write it do wn
•
word-for -w ord. You may be asked about it wh en calling technical
support.
Only qualified personnel should open the system for maintenanc e.
•
6 Gateway ALR 8300 User’s Guide
If you are qualified to maintain the system your self, make certain
•
you are properl y grounded before opening the syste m chassis.
2
Chapter 2:
System Features
Basic features........................................................... 8
Front panel............................................................... 9
Rear panel.............................................................. 12
Operating systems ................................................. 15
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