BlackBerry KEY2 Instruction Manual
BBF100-1
BBF100-6
User Guide
User guide
Contents
Setup and basics ..............................................................................................................4
Your device at a glance .................................................................................................................................4
Insert the SIM card .......................................................................................................................................5
Insert a media card .......................................................................................................................................6
Charging the battery .....................................................................................................................................7
Turn your device on or off ..............................................................................................................................8
Move between home screens ........................................................................................................................8
Get around with navigation buttons ...............................................................................................................8
Touch screen gestures ..................................................................................................................................9
Keyboard ....................................................................................................................................................12
Apps, widgets, and shortcuts ......................................................................................................................14
Personalising your device ............................................................................................................................17
Phone and voice .............................................................................................................18
Phone icons ................................................................................................................................................18
Find your own phone number ......................................................................................................................18
Change your ringtone ..................................................................................................................................19
Making calls ...............................................................................................................................................19
Receiving calls ............................................................................................................................................20
Blocking calls .............................................................................................................................................22
Add a contact or number to your speed dial list ...........................................................................................23
Call waiting and call forwarding ...................................................................................................................23
Start a conference call ................................................................................................................................24
LTE calling ..................................................................................................................................................25
Wi-Fi calling ................................................................................................................................................26
Voicemail ....................................................................................................................................................27
Applications and features ...............................................................................................28
Download an app from Google Play™ ..........................................................................................................28
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User guide
Organising your home screen ......................................................................................................................28
Messages ...................................................................................................................................................30
Camera.......................................................................................................................................................31
Clock ..........................................................................................................................................................32
BlackBerry Device Search...........................................................................................................................35
About the Google™ app and Now on Tap .....................................................................................................37
Location services and Google Maps .............................................................................................................37
Google Chrome™ and Downloads ................................................................................................................39
Printing .......................................................................................................................................................39
Settings ..........................................................................................................................41
Change your device settings ........................................................................................................................41
Customise the quick settings menu .............................................................................................................41
Notifications ...............................................................................................................................................41
Storage space and media cards ..................................................................................................................46
Connections ...............................................................................................................................................49
Battery and power ......................................................................................................................................66
Display .......................................................................................................................................................70
Convenience key.........................................................................................................................................73
Accounts ....................................................................................................................................................74
Accessibility ...............................................................................................................................................75
Users ..........................................................................................................................................................77
Backup and reset .......................................................................................................................................79
Update your device software .......................................................................................................................82
Security ..........................................................................................................................83
Locks, passwords, and protecting your data ................................................................................................83
Finding and protecting a lost device ............................................................................................................90
Security settings .........................................................................................................................................91
Legal notice ....................................................................................................................95
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User guide
Setup and basics
Your device at a glance
Microphone
Headset connector
Setup and basics
Receiver
Front camera
Home key
Back key
Notification LED
Sensors
Volume up/down key
Power key
Convenience key
Recents key
Space key
(Fingerprint sensor)
USB Type-C
Microphone
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Speaker
User guide
Setup and basics
Insert the SIM card
Your device uses a nano SIM card. If you don't have a SIM card or don't have the right type of SIM card, contact your service
provider.
CAUTION: Do not use a larger SIM card that has been cut to a smaller size. Your device might not recognise it, or the SIM
card might get stuck because it is thicker than a nano SIM card.
1. Release the tray by pushing the tip of the tool (provided in the box) into the hole on the right side of your device. If you
don't have the tool that came with your device, you can also use a paper clip.
WARNING! Do not insert the SIM tool into the hole located at the top of the device as this is a microphone. If inserted,
this may cause damage to your device.
2. Pull out the tray completely and set it on a flat surface.
3. Hold the SIM card so that the metal contacts are facing away from you. Align the notch on the SIM card with the notch
in the smaller section of the tray.
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User guide
4. Put the SIM card in the tray.
BBF100-1 Single SIM version BBF1006 Dual SIM version
5. Push the tray back into the slot.
Insert a media card
Setup and basics
If you want more storage for pictures, videos, music, and documents, you can insert a media card (microSD card).
1. Release the tray by pushing the tip of the tool (provided in the box) into the hole on the right side of your device. If you
don't have the tool that came with your device, you can also use a paper clip.
2. Pull out the tray completely and set it on a flat surface.
3. Hold the media card so that the metal contacts are facing away from you. Align the notch on the media card with the
notch in the larger section of the tray.
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User guide
4. Put the media card in the tray.
5. Push the tray back into the slot.
Charging the battery
Setup and basics
Connect the battery charger to your phone and power source respectively.
Tip: To reduce power consumption and energy waste, when the battery is fully charged, disconnect your charger; switch
off Wi-Fi, GPS, Bluetooth or background-running applications when not in use; reduce the backlight time, etc.
WARNING! Please note your phone is a unibody device, the back cover and battery are not removable.
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User guide
Turn your device on or off
Press and hold the Power on/off key (on the right side of your device).
• To turn off your device, tap Power off.
• To turn your device off and then on again, tap Restart.
Turn off the screen
Press the Power on/off key (on the right side of your device).
To turn the screen back on, press the Power on/off key, or tap the screen twice.
Move between home screens
You can move between your home screens with a gesture on the screen.
On the screen, swipe left or right.
Setup and basics
Get around with navigation buttons
No matter what you're doing on your device, navigation buttons appear at the bottom of your screen.
Do any of the following:
• To go back to the previous screen, tap
• To go to your home screen, tap
• To see your recently opened apps and screens, tap
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User guide
Setup and basics
Touch screen gestures
Take a moment to learn the common gestures that you can use on the touch screen.
Wake up your device
Tap the screen twice.
Select items
Do any of the following:
• To select an item, tap it. If the item can be opened, it opens.
• To select multiple items, such as photos that you want to share or email messages that you want to delete, touch and
hold one item, then tap additional items. To clear an item, tap it again.
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User guide
Scroll or move between items
Slide your finger to scroll through a list or move between items, such as photos.
Check your notifications
You can check your latest notifications (for example, email messages and text messages) at any time.
Swipe down from the top of the screen. Tap a notification to open it or pull down to see more notifications.
Setup and basics
Open Quick Settings
You can open Quick Settings to turn on or turn off common settings such as Wi-Fi and aeroplane mode. Swipe down from
the top of the screen once using two fingers, or twice using one finger.
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User guide
Setup and basics
Use a slider
If a slider appears on your screen you can progress through a file, such as a song or video, or adjust a setting, such as the
screen brightness.
Drag the slider handle to the right or left.
Zoom in to or zoom out from the screen
If you want to see something in more detail, such as a photo or part of a map, you can magnify the image. To zoom in, slide
two fingers apart.
To zoom out, slide two fingers together.
Tip: In some cases, you can tap twice to zoom in or zoom out.
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User guide
Keyboard
Setup and basics
Delete key
alt key
sym keySpace keyShift key
Select text
To select a word, double-tap it or touch and hold it.
To select more, or to change your selection, drag the selection handles
Switch the cursor
Double-tap the keyboard and then swipe left or right to switch the cursor.
Delete a word
Quickly swipe left on the keyboard to delete a word.
Type faster with suggested words
Enter key
Custom key
Universal shortcut key
and .
Suggested words appear while you type. They can appear above the keyboard or above a letter. To use a word, you can
swipe up on the keyboard or flick the word up onto the screen.
Type an alternate character or word
You can type an alternate character or word variant, depending on the input language that you're using on your device.
Press and hold a letter key. Tap the character or word.
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User guide
Setup and basics
Type numbers and symbols
Press the sym keyboard once to display the symbols soft keyboard, press twice to display the numbers soft keyboard, press
again to hide the soft keyboard.
Cut, copy, and paste text
When you select text, a text menu appears. Tap Cut or Copy, and then touch and hold where you want to paste the text,
tap Paste.
Switch your input language
1. To turn on input languages, swipe down from the top of the screen. Tap > System > Languages & input > Keyboard
Settings > BlackBerry Keyboard > Input languages. If the Use system languages switch is turned on, turn it off. Turn
on the switch beside each input language that you want to use.
2. To switch between input languages while you type, press and hold the Space key and tap one of your previously selected
input languages.
3. To switch to the last input method that you used, on the touch screen keyboard, swipe right across the Space key, or,
on the physical keyboard, press the alt key and enter
key.
For stock applications
In order to further improve the experience of using the keyboard, we have added some local application functions.
In-coming call screen
Double click the Space key to answer a call.
(When Settings > Accessibility > Space key answers call is turned on).
Calculator
• 0-9 key: input numbers
• +, -, *, /, ., (, )
• Shift key: switch mode (simple mode > currency > unit)
• Enter key: =
• Delete key: delete
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User guide
List view
• T key: scroll to top of the list
• B key: scroll to bottom of the list
Calendar
• T key: today
• W key: week view
• M key: month view
• D key: day (agenda) view
• A key: Agenda view
• S key: Search
• P key: Previous view (previous month, previous week, …)
• N key: Next view (next month, next week, …)
• G key: Goto (a day)
• C key: Create new appointment
Setup and basics
Custom key
To customise the key, do the following:
1. Swipe down from the top of the screen.
2. Tap
3. Tap one of the custom key options to set it as Currency, Ctrl, Notification tray, Language switch or Shift.
If you have set the
1. Swipe down from the top of the screen.
2. Tap
3. Tap one of the currency options shown.
> Shortcuts & gestures > Customise the currency key > Currency.
key as the Currency key, you also can change the type of currency used:
> System > Languages & input > Keyboard settings > BlackBerry Keyboad > Advanced > Currency key.
Apps, widgets, and shortcuts
About apps, widgets, and shortcuts
When you tap on your home screen, a tray opens where you can access installed apps and widgets and set up shortcuts.
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User guide
• The APPS tab includes a complete list of the apps installed on your device, including apps that you download from
Google Play™.
• WIDGETS are like miniature apps that you can often interact with on the home screen. For example, the BBM widget
shows a small view of your current chats. The Bookmarks widget shows all of the websites that you have bookmarked
so that you can open them right from the home screen.
• SHORTCUTS help you perform the tasks that you do most often. For example, if you frequently write emails, you can set
up an email shortcut. Tapping the shortcut opens an email composer.
Setup and basics
Search for installed apps, widgets, and shortcuts
1. On the home screen, tap .
2. Enter a search term in the Search apps, widgets and shortcuts field.
Add an app, a widget, or a shortcut to your home screen
1. On the home screen, tap .
2. Tap APPS, WIDGETS, or SHORTCUTS.
3. Touch and hold an app, a widget, or a shortcut, and then release your finger when the home screen appears.
After you add a shortcut to your home screen, you might be prompted to set up the shortcut. For example, if you add the
Contact shortcut, you must tap the contact that you want to send an email to.
Sort your apps
You can sort your apps in the Apps list in several different ways:
• Default: The ten apps that you use the most appear at the top, followed by an alphabetical list of your apps. If you're
using Android™ for Work on your device, your work apps appear at the bottom of the list.
• Alphabetical/Classic: Your apps are sorted alphabetically.
• Newest: The apps that you most recently installed appear at the top.
• Most Used: The apps that you use the most appear at the top.
To change how your apps are sorted, do the following:
1. On the home screen, tap
2. Tap the drop-down list that appears in the top-right corner. If you haven't changed how your apps are sorted, the word
Default appears beside the drop-down list.
3. Tap a sorting option.
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User guide
Setup and basics
About pop-up widgets
Pop-up widgets are associated with the apps that you add to the home screen. When you add an app that includes a pop-up
widget, an indicator appears beneath the app icon ( ). Pop-up widgets are useful because they allow you to have widgets
that don't take up space on the home screen.
Turn on pop-up widgets
1. On the home screen, touch and hold an empty area of the screen, and then tap .
2. Select the Pop-up widgets checkbox.
Open a pop-up widget for an app
With pop-up widgets, you can access a widget for an app without having that widget on the home screen. If a pop-up widget
is available for an app, an indicator ( ) appears beneath the app icon.
On the home screen, swipe up or down on an app that has a pop-up widget.
Turn off pop-up widgets
On the home screen, do one of the following:
• To turn off a pop-up widget, on the app icon, swipe up or down. In the upper-right corner of the widget, tap
Pop-up Widget.
• To turn off all pop-up widgets, touch and hold an empty area of the screen, and then tap
checkbox.
. Clear the Pop-up widgets
> Turn off
Change the shortcuts that you access with Keyboard shortcuts
You can change the shortcuts that you access with the Keyboard shortcuts. For example, you can set up a key to start an
action, such as composing a message.
1. On the home screen, do one of the following:
• Tap
• Touch and hold an empty area of the screen, and then tap
• Swipe down from the top of the screen, tap
2. Tap LONG PRESS or SHORT PRESS.
3. Tap a circle
• To set the key to open a different app, tap Open app, and then tap an app.
• To set the key to call a contact, tap Speed dial, and then tap a contact.
• To set the key to send an email or a text message to a contact, tap Send message.
• To set the key to start an action, tap All shortcuts.
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> Shortcuts > Keyboard shortcuts.
> Keyboard shortcuts.
> Shortcuts & gestures > Keyboard shortcuts.
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User guide
If you set up a key to open an app or use a shortcut, to turn off the key, do the following:
1. On the Keyboard shortcuts screen, tap an action.
2. Tap Delete.
Setup and basics
Universal shortcut key
You can quickly launch the Calendar or Note apps, or perform a specified action by typing the key and a letter key
simultaneously.
For example, if you have specified that a short press of the C key will launch the Calendar and a long press will launch your
Contacts, you can do either of the following while running any other app:
• Short press the
• Long press the
key and C key at same time to launch Calendar.
key and C key at same time to enter Contacts.
Personalising your device
Learn how to personalise your device and make it uniquely yours. For example, you can change your ringtone or set a
picture as your wallpaper.
•Changeyourdevicesettings
•Changeyourringtone
•Changeyourwallpaper
•Addacontactornumbertoyourspeeddiallist
•Addanapp,awidget,orashortcuttoyourhomescreen
•Changeyourfontsize
•Changehowyouviewyourrecentappsandscreens
•Setuporchangeascreenlock
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User guide
Phone and voice
Phone icons
During a call
Icon Description
Mute your microphone
Tip: You can also press the Convenience key to mute your microphone.
Show the dial pad
Turn on the speakerphone
Make another call
Phone and voice
Make a video call
Put a call on hold
Make a one way camera video call
Swap the calls
Merge calls to start a conference call
Split a conference call into multiple calls
Find your own phone number
1. Swipe down from the top of the screen.
2. Tap
Your phone number appears at the bottom of the screen. If it doesn't appear, your service provider might not have added
your phone number to your SIM card. For more info, contact your service provider.
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> System > About phone > Status > SIM Status > My phone number.
User guide
Phone and voice
Change your ringtone
1. Swipe down from the top of the screen.
2. Tap
3. Tap a ringtone, and then tap OK.
Tip: To use a song or a custom sound as your ringtone, move the .mp3 file you want to use to the Ringtones folder on your
device. You might need to install a file manager app from the Google Play™ store first.
> Sound > Phone ringtone.
Making calls
Make a call
1. In the Phone app, tap .
2. Enter the number.
3. Tap
.
Call a recent number
1. In the Phone app, tap .
2. Beside a name or number, tap
.
Call a contact
1. In the Phone app, tap .
2. Tap a contact.
3. Tap the number that you want to call.
Tip: To send a text message to a contact, tap
beside the number.
Speed dial a contact
For more info about speed dialling, see Add a contact or number to your speed dial list.
1. In the Phone app, tap
2. Tap a speed dial contact.
.
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User guide
Show or hide your number on outgoing calls
Depending on your service provider, this feature might not be supported.
1. In the Phone app, in the upper-right corner of the screen, tap
2. Tap Settings > Calls > Additional settings > Caller ID.
3. Tap Show number or Hide number.
.
View your call history
You can view past outgoing, incoming, and missed calls on the History screen.
1. In the Phone app, in the upper-right corner of the screen, tap
2. Do any of the following:
• To see the details of a specific call, tap a name or phone number, and then tap Call details
• To view missed/Voice/Video calls, tap MISSED, VOICE or VIDEO.
• To clear your call history, tap
> Clear call history > OK.
> Call history.
Receiving calls
Phone and voice
.
Answer or dismiss a call
1. If your device is locked .
• Swipe up
• Swipe down
2. If your device is unlocked, in the call notification window, tap ANSWER or DECLINE.
2. When Settings > Accessibility > Power key ends call is turned on, press the Power key to dismiss the call.
Send a quick response to a caller
You can send a caller a brief text message instead of answering an incoming call. Depending on the recipient of the quick
response, additional text messaging charges might apply.
Note: If a call is from an unknown caller, the option to send a quick response does not appear.
1. When you receive an incoming call, swipe up
2. Do either of the following:
• To send a default message, tap a message.
• To compose a new message, type a new message at the Write your own... line, then tap SEND.
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to answer a call.
to reject a call.
until it shows quick response message.
User guide
When you dismiss a call by sending a quick response, the caller is sent to voicemail. If you do not have voicemail, the caller
receives a busy signal instead.
Phone and voice
Change your default quick response messages
You can create your own quick response messages to replace the available defaults.
1. In the Phone app, in the upper-right corner of the screen, tap
2. Tap the quick response you want to change.
3. Type a new message.
4. Tap OK.
To reset to the default quick responses, on the Edit quick responses screen, tap
> Settings > Quick responses.
> Reset default app.
Silence the ringtone when you receive a call
If you receive a call while your sound or vibration notifications are turned on, you can quickly silence your ringtone and stop
your device from vibrating. After you silence the ringtone, you can still answer or decline the call.
When you receive an incoming call, press the Volume key.
Move a call from your headset to your device
When you have a Bluetooth headset connected to your device, incoming calls are automatically received on your headset.
You can manually move the call back to the device.
1. While on a call, tap
2. Do one of the following:
• To move the call to your device, tap Handset earpiece.
• To move the call to your device speakerphone, tap Speaker.
.
Prevent calls from going to your Bluetooth headset
You can disconnect your Bluetooth headset from the Phone app so that calls are sent to your device instead.
1. Swipe down from the top of the screen and tap
2. Tap Connected devices > Bluetooth.
3. Beside the paired headset you want to disconnect, tap
4. Clear the Phone audio checkbox.
.
.
Put a call on hold
While on a call, tap .
To resume a call, tap
again.
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User guide
Phone and voice
Blocking calls
Block incoming calls
When you block calls, you won't receive calls or texts from the specified blocked phone number. Contact your service
provider for more information.
1. In the Phone app, in the upper-right corner of the screen, tap
2. Tap ADD A NUMBER, enter a blocking phone number, tap BLOCK.
3. Tap
> UNBLOCK to remove the blocked number.
Block a caller
Verify that the number you want to block is listed as a number for a contact in your Contacts app.
1. In the Contacts app, tap a contact.
2. Tap
3. Select the All calls to voicemail checkbox.
> .
> Settings > Call blocking.
Block callers who aren't contacts
You can use the Priority only mode to ignore calls from callers who aren't contacts. Your phone doesn't ring when you
receive a call from someone who's not in your contact list, but your device still lets you know that you missed a call.
1. Swipe down from the top of the screen once using two fingers, or twice using one finger.
2. Tap
3. Tap MORE SETTINGS > Priority only allows > Calls > From contacts only.
Note: By default, Priority only mode lasts for one hour. To change how long it lasts, swipe down from the top of the screen
once using two fingers, or twice using one finger. Tap
stays on, tap
Do Not Disturb > Priority only.
Do not disturb > Priority only. To increase how long the mode
, or tap Until you turn this off.
Limit the phone numbers that you can call
When you set up and use fixed dialling numbers, you can make calls and send text messages (SMS or MMS) only to the
phone numbers that you add to the fixed dialling numbers list. For example, if you give your device to your child to use, you
can limit the phone numbers that your child can call. To use fixed dialling numbers, your service provider must set up your
SIM card for this feature. Depending on your service provider, this feature might not be supported.
1. In the Phone app, in the upper-right corner of the screen, tap
2. Tap Settings > Calls > Fixed Dialling Numbers.
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User guide
3. Tap Enable FDN.
4. Enter the SIM security code provided to you by your service provider.
5. Tap OK.
6. Tap FDN list >
7. Type a name and phone number.
8. Tap SAVE.
> Add contact.
Phone and voice
Add a contact or number to your speed dial
list
Contacts that you add to your speed dial list appear in the tab in the Phone app.
1. In the Phone app, tap
2. Tap the picture or letter beside a contact's name.
3. Tap
.
Remove a contact or number from your speed dial list
.
1. In the Phone app, tap .
2. Touch and hold the contact you want to remove.
3. Drag the contact over
Remove. Release your finger.
Call waiting and call forwarding
Turn call waiting on or off
Depending on your service provider, this feature might not be supported.
1. In the Phone app, in the upper-right corner of the screen, tap
2. Tap Settings > Calls > Additional settings.
3. Turn on/off the Call waiting switch.
Set up call forwarding
Depending on your service provider, this feature might not be available.
.
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User guide
1. In the Phone app, in the upper-right corner of the screen, tap .
2. Tap Settings > Calls > Call forwarding > Voice or Video.
3. To change the number that your calls are forwarded to, tap a call forwarding option and type a number.
Start a conference call
1. While on a call, make or answer another call.
2. To merge the calls, tap
Answer a second call while already on a call
Verify that call waiting is turned on.
1. While you are on a call and receive a second call, do one of the following:
• To put the first call on hold and answer the second call, swipe up
• To end the first call and answer the second call, swipe up
2. Tap
3. To merge both calls and start a conference call, tap
To add more people to the conference call, repeat steps 1 and 3.
to switch the first call and the second call.
.
to answer a call.
.
.
Phone and voice
Make another call while already on a call
When you make another call while you're already on a call, your first call is automatically put on hold.
1. While on a call, tap
2. Do any of the following:
• Use the dial pad to enter a number.
• Tap above the dial pad to go to the Phone screen. Tap a contact.
3. To merge both calls and start a conference call, tap
To add more people to the conference call, repeat steps 1 to 3.
.
.
Remove people from a conference call
1. While in a conference call, to view the conference call participants, tap Manage.
2. Do one of the following:
• To remove a person from the conference call and hang up, tap
• To remove a person from the conference call and keep them in a separate call, tap
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User guide
Phone and voice
LTE calling
Turn on Voice over LTE and LTE video calling
Voice over LTE and LTE video calling provide high-definition voice and video calling using 4G LTE connections. To use LTE
video calling, you must turn on Voice over LTE.
Depending on your service provider, this feature might not be supported. For more information, contact your service
provider.
1. Swipe down from the top of the screen.
2. Tap
3. Depending on the available options, tap Network & Internet > Mobile networks > IMS settings.
4. Turn on the Voice over LTE or LTE video calling switch.
Make an LTE video call
If your service provider supports LTE video calling, you can make a video call to contacts who have this feature.
1. In the Phone app, do one of the following:
2. Tap
Note: Depending on your service provider, you might not be able to make an LTE video call to a contact directly from
.
• To dial a number, tap
• To call a contact, tap
• To call a speed dial contact, tap
.
. Instead, call the contact, and then after the call connects, tap .
, and then enter the number.
, and then tap a contact.
, and then tap a contact.
or
Switch to a voice-only call
During a video call, tap > Voice only.
To switch back to a video call, tap
again.
Switch between the front-facing and rear-facing camera
During a video call, tap to switch cameras.
Put a video call on hold
During a video call, tap to put the call on hold.
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Phone and voice
Share video one way
During a voice call, you can share video with the contact you're talking to, if they also have the LTE video calling feature, but
the contact doesn't have to share video with you.
During a voice call, tap
One way camera.
Answer an LTE video call
When you receive a video call, do one of the following:
• To answer the call as a video call, swipe up
• To answer the call as a voice call, swipe up
to answer a video call.
button on the left to answer a voice call.
Wi-Fi calling
Turn on Wi-Fi calling
Your device might be able to make and receive calls over Wi-Fi networks, even if you have limited or no mobile network
coverage.
Depending on your service provider, this feature might not be supported. Contact your service provider for more information.
1. Swipe down from the top of the screen.
2. Tap
3. Turn on the Wi-Fi Calling switch.
4. To see when your device will make Wi-Fi calls, turn on Wi-Fi Calling Status.
5. Tap Wi-Fi calling preferences > Connection preferences.
> Network & Internet > Wi-Fi calling menu.
• To use a Wi-Fi network, even when you have a mobile signal, tap Wi-Fi preferred.
• To never use a mobile network and only use a Wi-Fi network, tap Wi-Fi only.
• To only use a Wi-Fi network for calls when you don't have a mobile signal, tap Mobile network preferred.
Make a Wi-Fi call
Make sure that appears at the top of your screen.
1. In the Phone app, tap
2. Enter the number.
3. Tap
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User guide
Phone and voice
Voicemail
Set up your voicemail
Depending on your service provider, this feature might not be supported. Contact your service provider for more info.
1. In the Phone app, in the upper-right corner of the screen, tap
2. Tap Settings > Voicemail.
3. To set up voicemail, tap Advanced settings > Setup. If the Voicemail number field is blank, tap Voicemail number, and
then enter your voicemail access number. If you don't have a voicemail access number, contact your service provider.
To call your voicemail from the Phone app, touch and hold 1 key.
Visual Voicemail
Visual Voicemail is another way to access and manage your voicemail. In an app, you can see and scroll through your
messages on your device. Some Visual Voicemail services can also transcribe your voicemail messages into text and send
messages over email and SMS.
Your service provider might have a Visual Voicemail app preloaded on your device or available for you to download.
.
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User guide
Applications and features
Applications and features
Download an app from Google Play™
1. Open the Google Play™ store app.
2. If necessary, sign in with your Google™ account.
3. Browse or search for an app that you want to download.
4. Tap the app, and then tap Install.
Organising your home screen
Move an app, a widget, or a shortcut around
1. Touch and hold an app, a widget, or a shortcut, and then drag it to a new spot.
2. Release your finger.
Move an app or a shortcut to the favourites tray
The favourites tray appears at the bottom of each home screen, giving you easy access to your favourite apps or shortcuts.
You can add up to four apps or shortcuts to the favourites tray.
1. If the favourites tray is full, touch and hold one of the apps or shortcuts in the tray. Drag it to a spot on the home screen.
2. Touch and hold the app or shortcut that you want to add, and then drag it to the favourites tray.
Add a home screen
You can add as many home screens as you want to organise your apps, widgets, and shortcuts.
1. On the home screen, touch and hold the item that you want to move, and then drag it to the right edge of the screen.
2. Hold the item at the right edge of the screen until the next home screen appears. If necessary, continue to hold the item
until a blank home screen appears.
3. Release your finger.
Tip: To view different home screens quickly, tap the circles that appear above the favourites tray, and then slide your finger
left or right.
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User guide
Applications and features
Change the default home screen
Change the home screen that is displayed when you turn on your device or when you tap .
Note: You might have to tap
1. On the home screen, touch and hold an empty area on the screen.
2. Above the home screen that you want to set as your default, tap
twice to open your default home screen.
.
Delete a home screen
If you're not using one of your home screens, you can delete it. If you delete the default home screen, the home screen to
the right becomes the default home screen.
Note: After you delete a home screen, you can't restore it.
1. On the home screen, touch and hold an empty area of the screen.
2. Touch and hold the home screen that you want to remove, and then drag it to the Remove bar at the top of the screen.
Organise apps and shortcuts into folders
1. On the home screen, touch and hold an app or a shortcut.
2. Drag the app or shortcut on top of another app or shortcut that you want to include in the same folder.
3. To name the folder, tap the folder. Tap New folder, and then enter a name.
Change how you view your recent apps and screens
When you tap , you see a tiled view, a masonry view, or a rolodex view of your recent apps and screens. You can change
the view to suit your preferences.
1. Swipe down from the top of the screen.
2. Tap
3. Select a view.
> Display > Recents.
Uninstall an app or remove an app, a widget, or a
shortcut from a home screen
If you uninstall an app, the app is no longer available on your device. You must reinstall the app if you want to use it. Some
built-in apps can't be uninstalled; instead, you can turn off these apps so that they no longer appear in
no longer receive notifications from them.
and so that you
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