: The procedures for this product are almost identical to
the iMac (Early 2001) computer. To differentiate the two
models, refer to the individual Service Source chapters, the
Knowledge Base, or the Technical Information Library.
Note: The parenthetical product description (Summer 2001) refers to
the summer of the Northern Hemisphere.
Take Apart - 1
What’s New
New Models
There are four models of the
iMac: the 500 MHz iMac in
Indigo (Education only), the
500 MHz in Indigo and
Snow, the 600 MHz iMac in
Graphite and Snow, and the
700 MHz iMac Special
Edition in Graphite and
Snow.
Note:
The 500 MHz
Education iMac uses logic
board 661-2447.
Take Apart - 2
Part Changes for iMac (Summer 2001)
• Logic boards:
– added 661-2548, 700 MHz board
– 661-2447, 500 MHz board is now used in
educational iMacs, previously it was an
international board only
The following take apart
procedures for the iMac
(Summer 2001) computers
are identical to take apart
procedures for iMac (Early
2001) and iMac (Summer
2000) computers.
The Indigo Mac (Summer
2000) was used for all the
pictures in this chapter.
Take Apart - 4
Tools
The following tools are
recommended for the take
apart procedures:
• phillips screwdriver
(No.1 and No.2)
• a stubby (short) phillips
screwdriver
• plastic flatblade
screwdriver to release
tabs on plastic housing
• jeweler’s screwdriver
• CRT discharge tool
• needlenose pliers
• ESD mat
Take ApartBottom Housing With Flip Foot - 5
Procedures
Bottom Housing With
Flip Foot
Before you begin, position
the computer face down,
resting the computer on an
ESD mat or other soft
surface.
Take ApartBottom Housing With Flip Foot - 6
1. Using a plastic flatblade
screwdriver, remove
the VGA vented cover.
2. Remove the two screws
near the flip foot.
Take ApartBottom Housing With Flip Foot - 7
3. Remove the video out
access door from the
bottom housing.
Take ApartBottom Housing With Flip Foot - 8
4. Remove the two outer
screws located near the
video out port.
Replacement Note:
The
bottom housing uses two
sizes of screws. The two
shorter screws attach
near the flip foot.
Take ApartBottom Housing With Flip Foot - 9
5. Pull the bottom housing
off the computer.
Take ApartBottom Housing With Flip Foot - 10
Bottom Housing
Replacement Note
1. Align the three tabs on
the bottom housing with
the tab slots on the front
outer bezel.
Ensure that the center
tab is properly aligned
or CDs and DVD discs
may not eject from the
slot.
2. Lower the bottom
housing into place and
replace the screws.
Take ApartEMI Cover - 1 1
EMI Cover
Before you begin:
• Position the computer
upside down, resting the
computer on an ESD mat
or other soft surface.
• Remove the bottom
housing.
Take ApartEMI Cover - 1 2
1. Remove the six screws
on the EMI cover.
Take ApartEMI Cover - 1 3
2. Lift the EMI cover off the
computer.
Be careful of the
Note:
VGA output port.
Take ApartEMI Cover - 1 4
Replacement Note:
Position
the rear of the EMI cover
into place first, positioning
the EMI cover over the video
port (if present). Continue
lowering the cover into
place by gently squeezing in
on both sides, as you lower
the cover into position.
Take ApartSDRAM DIMM - 1 5
SDRAM DIMM
Before you begin, position
the computer face down,
resting the CRT on an ESD
mat or other soft surface.
Take ApartSDRAM DIMM - 1 6
1. With a flatblade
screwdriver or coin,
turn the colored latch
counterclockwise on the
access door.
2. Pull the access door
down to open.
Take ApartSDRAM DIMM - 1 7
3. Push down on the plastic
tabs to release the
SDRAM module(s).
4. Carefully lift the SDRAM
from the slot.
Remove installed
Note:
SDRAM from the logic board
before returning the logic
board to Apple.
Take ApartAirPort Card - 18
AirPort Card
Before you begin, position
the computer face down,
resting the CRT on an ESD
mat or other soft surface.
If the AirPort Card is
Note:
not installed, a protective
antenna cap will be attached
to the antenna.
Take ApartAirPort Card - 19
1. With a flatblade
screwdriver or coin,
turn the colored latch to
open the access door.
The antenna and AirPort
Card will be visible
when you open the access
door.
If the AirPort card
Note:
is not installed, a clear
protective antenna cap
will be attached to the
antenna.
Take ApartAirPort Card - 20
2. Remove the AirPort Card
by lifting the card
straight up and out of the
card guides and
connector.
Take ApartAirPort Card - 21
3. Disconnect the antenna
from the small hole
AirPort Card.
Take ApartAirPort Card - 22
4. Remove the ground clip
from the AirPort
Adapter Card.
5. Using the pull tab,
separate the AirPort
Card from the adapter
card.
Take ApartCD/HD Carrier - 23
CD/HD Carrier
Before you begin, position
the computer upside down,
resting the computer on an
ESD mat or other soft
surface and remove the
following:
• bottom housing
• EMI cover
• SDRAM
Take ApartCD/HD Carrier - 24
1. Remove the four screws
connecting the CD/HD
drive carrier to the
metal chassis (also
known as the divider
panel).
Take ApartCD/HD Carrier - 25
2. Disconnect the following
cables fro the back of the
CD/HD carrier:
• hard drive power
cable
• hard drive data cable
• CD-ROM/DVD-ROM
data cable
• logic board cable
connector
Take ApartCD/HD Carrier - 26
3. Tilt the CD/HD carrier
forward and lift the
carrier out of the
computer.
Continue with the
Note:
Take Apart procedures if you
are replacing the CD-ROM,
DVD-ROM, or the hard
drive.
Take ApartCD-ROM / DVD-ROM/CD-RW - 27
CD-ROM / DVDROM/CD-RW
The procedures for
Note:
removing a CD-ROM, DVDROM and CD-RW are
identical. This procedure
will reference the CD-ROM
Take Apart.
Before you begin, position
the computer upside down,
and remove the following:
• bottom housing
• EMI cover
• SDRAM
• CD/HD carrier
Take ApartCD-ROM / DVD-ROM/CD-RW - 28
1. Using a Phillips
screwdriver, remove
the CD/HD carrier
mounting screws (two on
each side).
Take ApartCD-ROM / DVD-ROM/CD-RW - 29
2. Carefully turn the
CD/HD drive carrier
over.
3. Holding onto the CD-ROM
from the rear, lift the
CD-ROM carrier out of
the CD/HD carrier.
Important:
Don’t press
or squeeze the front of
the CD-ROM. Squeezing
the front could bend the
metal housing, making it
impossible to insert or
remove a CD or DVD disc.
Take ApartCD-ROM / DVD-ROM/CD-RW - 30
4. Using a jeweler’s
screwdriver, remove
the four screws (two on
each side) on the CD/
DVD carrier.
5. Lift the CD-ROM from
its carrier.
Take ApartCD-ROM / DVD-ROM/CD-RW - 31
6. On the back of the CDROM, Use a jeweler’s
screwdriver to remove
the two screws on the
adapter board.
7. Remove the adapter
board from the CD-ROM.
Return the drive
Note:
to Apple without the
cables, carrier, or the
adapter board. Refer to
the parts database for
more information.
Take ApartCD-ROM / DVD-ROM/CD-RW - 32
CD-ROM, DVD-ROM,CDRW Module Replacement
Position the drive into its
carrier as shown.
1. Check that the yellow
warning label is face up.
if you are
Note:
installing a new drive
carrier, remove the blue
film covering the
grounding pad.
Take ApartCD-ROM / DVD-ROM/CD-RW - 33
2. Lower the CD/DVD
carrier into the CD/HD
carrier.
3. Push the CD/DVD
carrier forward so the
carrier tabs go through
the holes on the CD/HD
carrier.
4. Replace the CD/HD
carrier screws.
Take ApartCD-ROM / DVD-ROM/CD-RW - 34
5. Holding the drive
carrier in the
orientation shown, make
sure the CD-ROM or
DVD-ROM is correctly
installed into the CD/HD
carrier.
6. Make sure the Slave/
Master switch on the
back of the drive is still
set to the Slave mode
(set to the left).
Take ApartCD/DVD/CD-RW Adapter Board - 35
CD/DVD/CD-RW
Adapter Board
Before you begin, position
the computer upside down,
resting the computer on an
ESD mat or other soft
surface and remove the
following:
• bottom housing
• EMI cover
• SDRAM
• CD/HD carrier
Take ApartCD/DVD/CD-RW Adapter Board - 36
1. Using a jeweler’s
screwdriver, remove
the two screws on the
CD/DVD adapter board.
2. Remove the adapter
board from the back of
the CD-ROM.
Return the CD/DVD-
Note:
ROM drive to Apple without
the cables, carrier, or the
adapter board. Refer to the
parts database for more
information.
Take ApartHard Drive - 37
Hard Drive
Before you begin, position
the computer upside down,
resting the computer on an
ESD mat or other soft
surface and remove the
following:
• bottom housing
• EMI cover
• SDRAM
Take ApartHard Drive - 38
1. Disconnect the following
cables on the back of the
hard drive:
• Hard drive power
cable
• Hard drive data cable
Take ApartHard Drive - 39
The hard drive
Note:
carrier shown was
removed from the
computer. However, you
can easily remove the
hard drive while the
carrier is still screwed
down to the chassis.
Continue with the
procedure.
2. Using a #1 Phillips
screwdriver, remove
the four hard drive
mounting screws.
Take ApartHard Drive - 40
3. Slide the hard drive out
of the CD/HD carrier.
Note:
Return the drives
without the cables or
carriers. Exchange Apple
hard drive modules likefor-like in Apple packaging.
Failure to comply with this
requirement may result in a
packaging noncompliance
charge. Refer to the parts
database for more
information.
Take ApartHard Drive - 41
Hard Drive Replacement
When installing the hard
drive into the CD/HD
carrier, make sure the hard
drive is component side up
(as shown).
Take ApartLogic Board - 4 2
Logic Board
Before you begin, position
the computer upside down,
resting the computer on an
ESD mat or other soft
surface and remove the
following:
• bottom housing
• EMI cover
The logic board and the down
converter board are
removed together (still
connected to each other), and
are separated once they are
removed from the computer.
Take ApartLogic Board - 4 3
Remove SDRAM to
Note:
make cable removal easier.
1. On the back of the CD/HD
carrier, disconnect the:
• hard drive power
cable
• hard drive data cable
• CD-ROM/DVD-ROM
data cable
• logic board cable
connector
2. Disconnect the antenna if
it’s connected to the
AirPort Card, or it it’s
attached to the protective
antenna cap.
Take ApartLogic Board - 4 4
3. Remove the six screws
on the logic board and
five screws on the down
converter board.
The two screws
Note:
located at the top of the
down converter board
(near the speaker) are
larger screws than the
other screws (with
washers).
Take ApartLogic Board - 4 5
4. Gently lift the down
converter board and
logic board out of the
computer.
Take ApartLogic Board - 4 6
5. Using a flatblade
screwdriver, pry the
plastic rivet off the
board.
Put the top half of the
rivet back into the
bottom half so it doesn’t
get lost.
Take ApartLogic Board - 4 7
6. Holding onto the down
converter, press down
on the black connector to
separate the down
converter board from
the logic board.
If you are returning
Note:
the logic board to Apple
refer to the parts database
and remove the SDRAM, any
cables, the modem, the
AirPort Card, and I/O panel.
Replacement Note:
When
reinstalling the logic board,
refer to the next page about
installing a thermal pad.
Take ApartLogic Board - 4 8
Thermal Pad Information
The following logic boards
use a thermal pad:
• 661-2425, 500 MHz
• 661-2426, 600 MHz
• 661-2458, 700 MHz
The thermal pad prevents
the microprocessor from
Back View
Thermal Pad
Front
View
overheating. It is crucial
that a new thermal pad be
used each time you detach
the logic board from the
divider panel assembly.
(Exception: if you are
testing the logic board and
detach it for a few minutes).
Take ApartLogic Board - 4 9
Thermal Pad Installation
1. Remove the old thermal
pad from the
microprocessor (or, it
may be stuck to the
divider panel).
2. Remove the protective
Thermal
Pad
backing from either side
of the new thermal pad
and place it on the
microprocessor.
3. Press down on the pad to
make sure it has even
contact without air
pockets.
4. Remove the protective
Take ApartLogic Board - 5 0
backing from the exposed
side of the thermal pad.
5. Install the logic board
back on to the divider
panel.
: Avoid unnecessary
Note
contact with either side of
the thermal pad as dirt or
body oils reduce the thermal
conductivity of the pad.
Thermal
Pad
Divider Panel
For additional information,
refer to Kbase article
58792, “Microprocessor
Thermal Pad Replacement”.
Take ApartDown Converter Board - 51
Down Con verter Board
Before you begin, position
the computer upside down,
resting the computer on an
ESD mat or other soft
surface and remove the
following:
• bottom housing
• EMI cover
Note:
The logic board and
the down converter board
are removed together (still
connected to each other), and
are separated once they are
removed from the computer.
Take ApartDown Converter Board - 52
Remove SDRAM to
Note:
make cable removal easier.
1. On the back of the CD/HD
carrier, disconnect the:
• hard drive power
cable
• hard drive data cable
• CD-ROM/DVD-ROM
data cable
• logic board cable
connector
2. Disconnect the antenna if
it’s connected to the
AirPort Card, or it it’s
attached to the protective
antenna cap.
Take ApartDown Converter Board - 53
3. Remove the six screws
on the logic board and
five screws on the down
converter board.
The two down
Note:
converter screws located
near the speaker are
larger screws than the
rest of the down
converter screws.
Take ApartDown Converter Board - 54
4. Lift the boards out of the
computer.
Take ApartDown Converter Board - 55
5. Using a flatblade
screwdriver, pry the
rivet off the logic board.
Put the top half of the
rivet back into the
bottom half so it doesn’t
get lost.
Take ApartDown Converter Board - 56
6. Holding onto the boards,
press down on the black
connector and separate
the down converter
board from the logic
board.
Replacement Note: When
reinstalling the logic
board, make sure the
antenna wire is not
underneath the board.
Take ApartModem - 5 7
Modem
Before you begin, position
the computer upside down,
resting the computer on an
ESD mat or other soft
surface and remove the
following:
• bottom housing
• EMI cover
• logic board
Note: The modem is located
on the underside of the logic
board.
Take ApartModem - 5 8
1. With the logic board
facing right side up,
disconnect the cable at
J12.
2. Remove the two screws
on the I/O panel.
Take ApartModem - 5 9
3. Turn the logic board to
the underside and
remove the modem
screw.
Take ApartModem - 6 0
4. Rotate the logic board
right side up again.
Carefully slide the I/O
panel off the logic board.
Note: As you slide the
I/O panel off the logic
board, support the
modem with your other
hand so the modem
doesn’t fall off the logic
board.
5. Remove the modem from
its connector slot on the
underside of the logic
board.
Take ApartModem - 6 1
Modem Replacement
The I/O panel and the modem
are sandwiched between the
logic board and the metal
frame of the I/O panel. The
metal frame fits on top of the
logic board, over the screw
holes. On the underside of
the logic board, the screw
tab goes under the modem.
Replacement Note: After
replacing an international
modem, use the Modem
Country Selector utility to
set the modem to the correct
country.
Take ApartI/O Panel - 6 2
I/O Panel
Before you begin, position
the computer upside down,
resting the computer on an
ESD mat or other soft
surface and remove the
following:
• bottom housing
• EMI cover
• logic board
Take ApartI/O Panel - 6 3
1. Disconnect the cable at
J12, going from the
logic board to the I/O
panel.
2. Remove the two screws
on the I/O panel.
Take ApartI/O Panel - 6 4
3. Turn the logic board
over and remove the
modem screw.
Take ApartI/O Panel - 6 5
4. Rotate the logic board
face up again and
carefully slide the I/O
panel off the logic board.
Note: As you slide the
I/O panel off the logic
board, support the
modem with your hand so
the modem doesn’t fall
off the logic board.
Take ApartFront Outer Bezel - 66
Front Outer Bezel
Before you begin, place the
computer on an ESD mat and
remove the bottom housing.
Note: The Snow iMac has a
new part number for the
front outer bezel, 922-
4609.
Take ApartFront Outer Bezel - 67
1. With a jeweler’s
screwdriver, carefully
remove the two tabs on
the front outer bezel.
Refer to the next graphic
for a close-up of the tab
removal.
Take ApartFront Outer Bezel - 68
2. After removing the tabs,
remove the screws
located under the tabs.
Take ApartFront Outer Bezel - 69
Note: The bezel tabs fit
tightly into the rear
housing. A good, hard pull
upward is required to
release all the tabs.
3. Insert a plastic tool
underneath the bezel.
4. Pry the outer bezel tabs
from the rear housing
with a plastic tool. As
you push and pry the tool
inside the bezel, the side
tabs will start to
release.
5. Insert the tool on the left
side of the bezel and
repeat.
Take ApartFront Outer Bezel - 70
6. As the tabs start to
release, pull hard on the
front outer bezel to
release the tabs
completely.
Take ApartTop Rear Housing - 71
Top Rear Housing
±Warning: This product
contains high voltage and a
high-vacuum picture tube.
To prevent serious injury,
review CRT safety. From the
Service Source Online home
page, click Troubleshoot and
Repair. Then click on Safety
under the Tools list.
Before you begin, rest the
computer on an ESD mat and
remove the following:
• bottom housing
• front outer bezel
Take ApartTop Rear Housing - 72
1. Remove the two tabs
(screw caps) on the top
inner bezel. Refer to the
next page for a close-up
of the tab removal.
Take ApartTop Rear Housing - 73
2. Pry the tabs off, and
remove the two screws
under each tab.
Take ApartTop Rear Housing - 74
3. Position the computer
face down.
4. Remove four screws and
loosen the fixed screw
(at the top) on the rear
housing.
Take ApartTop Rear Housing - 75
5. Position the computer
right side up. Push down
and pull out on the rear
housing to unhook the
rear housing tabs that
connect to the inner
bezel.
Take ApartTop Rear Housing - 76
6. Lift the top rear housing
off the computer.
Take ApartDivider Panel - 77
Divider Panel
Many service parts, such as
the speakers, power/
analog/video board, side
panels, cables, and the
headphone board, are
connected to the divider
panel. The divider panel is
the metal chassis with EMI
foam.
The divider panel is not
available as a service part
on the iMac (Early 2001)
computer.
Take ApartDivider Panel - 78
The thermal pad (A) and the
divider panel(B) are used on
the following logic boards:
• 661-2425, 500 MHz
• 661-2426, 600 MHz
• 661-2458, 700 MHz
Take ApartPower/Analog/Video Board - 7 9
Power/Analog/Video
Board
Before you begin, discharge
the CRT, rest the computer
on an ESD mat or other soft
surface and remove the
following:
• bottom housing
• front outer bezel
• top rear housing
Note: There are two power/
analog/video boards, part
number 661-2465 (with a
switch at SW901) and 661-
2466. Exchange like-for-
like.
Take ApartPower/Analog/Video Board - 8 0
±Warning: This product
contains high voltage and a
high-vacuum picture tube.
To prevent serious injury,
discharge the CRT.
1. Disconnect the
microphone connector
located near the top of
the CRT.
2. Unwrap the bendable
cable wraps in the upper
left and upper right
corners of the CRT.
3. Disconnect the anode cap.
Take ApartPower/Analog/Video Board - 8 1
4. Lift the degauss cable out
of the way to access the
side panel screws.
5. Using a narrow shaft
screwdriver, remove
the four side panel
screws (two on each
side) that attach the left
and right side panels to
the inner bezel.
Take ApartPower/Analog/Video Board - 8 2
6. Open the CRT cable
clamps. Remove the
wires from the cable
clamps.
Take ApartPower/Analog/Video Board - 8 3
7. Partially lift the side
panels (with the power/
analog/video board
attached to the divider
panel) up and off the
inner bezel to gain
access to connector
P501 located at the
bottom of the power/
analog/video board.
Take ApartPower/Analog/Video Board - 8 4
8. Disconnect P501 and
P701 on the power/
analog/video board. The
cables are located near
the high voltage
capacitor.
Take ApartPower/Analog/Video Board - 8 5
9. On the other side of the
CRT neck, disconnect the
brown degauss cable,
P901, from the power/
analog/video board.
Remove P901 from the
cable clamp.
Take ApartPower/Analog/Video Board - 8 6
10.At the very bottom of the
power/analog/video
board, near the bottom of
the CRT, disconnect
P902, which is part of
the audio/headphone/
LED/speaker cable
assembly.
Take ApartPower/Analog/Video Board - 8 7
1 1.Disconnect the two
ground cables on the
video board.
Important: Be careful when
working around the CRT
neck rings. If the neck rings
are bumped, the CRT will be
knocked out of adjustment,
and will require
replacement of the CRT.
Take ApartPower/Analog/Video Board - 8 8
12.Loosen the CRT neck
clamp screw.
Take ApartPower/Analog/Video Board - 8 9
13 .Carefully pull the video
board off the CRT neck.
Take ApartPower/Analog/Video Board - 9 0
14. Holding on to the side
panels, lift the power/
analog/video board
(which is attached to the
side panels and divider
panel) from the inner
bezel.
Take ApartPower/Analog/Video Board - 9 1
15. Remove the ten screws
and pinch the two
standoffs with a
needlenose pliers to lift
the power/analog board
off the divider panel.
Take ApartPower/Analog/Video Board - 9 2
16 .Lift the board from the
flyback transformer
side to clear the power
plug from the side panel.
17 .Pull the board forward
toward the speakers.
Replacement Note: If you’re
returning the power/
analog/video board to Apple,
exchange the board likefor-like and leave the cables
attached to the board.
Take ApartPower/Analog/Video Board - 9 3
661-2466
ßπ661-2465
(with switch at SW901)
Identifying Power/Analog/
Video Boards
There are two power/
analog/video boards in
service stock. The part
numbers are 661-2465 and
661-2466. These boards
must be exchanged like-forlike.
The 661-2465 board can be
identified by the presence of
a switch at location SW901,
located near the flyback
transformer. Refer to the
next page for switch
instructions.
Take ApartPower/Analog/Video Board - 9 4
Switch Instructions
If the iMac has the analog
board with the switch, the
switch must be set for the
type of the CRT (LG or CPT)
tube in the computer.
If the power/analog/video
board or the CRT are
replaced, make sure to set
the switch to the
appropriate position.
Refer to the next page for
information on how to
identify an LG and CPT CRT.
Take ApartPower/Analog/Video Board - 9 5
LG CRT
Identify an LG CRT by the
black plastic molding located
on the CRT neck. The LG
molding has the LG name at
the top and three holes.
If the iMac uses the 6612465 power/analog board
(with the switch) and the
tube is an LG CRT, make sure
the switch is set to LG.
Take ApartPower/Analog/Video Board - 9 6
CPT CRT
Identify a CPT CRT by the
black plastic molding located
on the CRT neck. The CPT
molding has two holes in the
molding.
If the iMac uses the 6612465 power/analog board
(with the switch) and the
tube is a CPT CRT, make
sure the switch is set to CPT.
iMac
Verifying a Defective Power/Analog/Video
Board
Many of the power/analog/video boards returned to Apple as “bad” or “DOA” have no
trouble found at the repair facility. It is important to verify a defective power/analog/video
board properly before ordering a replacement. Follow the steps below to verify if the issue
is due to a bad power/analog/video board or if something else is causing the problem.
Products affected
• iMac (Slot Loading)
• iMac (Summer 2000)
• iMac (Early 2001)
• iMac (Summer 2001)
Procedure
1. Check for bent pins on the CRT neck (see Figure 1). Remove the video board and
observe the pins on the CRT neck. Make sure all of them are straight. If the pins are
not straight, carefully attempt to straighten them with a flatblade jeweler’s screwdriver
or needlenose pliers and test the board again.
Figure 1 CRT Neck Pins
073-0593 Rev. A
2. Make sure the video board is properly seated on the CRT neck (see Figure 2). The top
picture shows the video board improperly seated; the bottom picture shows it properly
seated. When the video board is properly seated, the plastic socket of the video board
slides up to the retaining ring on the CRT neck, just before the CRT neck rings.
critical
to function properly.
that the video board be fully seated in order for the power/analog/video board
It is
Figure 2 Video Board Improperly and Properly Seated
Verifying a Defective Power/Analog/Video Board -
2
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