STIEBEL ELTRON DHC10-2 User Manual [en, es, fr]

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OPERATION AND INSTALLATION

UTILISATION ET INSTALLATION

OPERACIÓN E INSTALACIÓN

TANKLESS ELECTRIC WATER HEATER | CHAUFFE-EAU ÉLECTRIQUE SANS ACCUMULATEUR | CALENTADOR DE AGUA INSTANTANEOS SIN TANQUE

»» DHC 3-1

»»DHC 3-2

»»DHC 4-2

»» DHC 4-3

»»DHC 5-2

»»DHC 6-2

»»DHC 8-2

»»DHC 9-3

»»DHC 10-2

84335

The DHC series is tested and certified by WQA against NSF/ANSI 372 for lead free compliance.

CONTENTS | OPERATION

OPERATION

1. General information 2

1.1 Safety information 2

1.2 Other symbols in this document 2

2. Safety 2

2.1 Intended use 3

2.2 General Information 3

2.3 Safety Precautions 3

2.4 Test symbols 3

3. General 3

INSTALLATION

4. Mounting the unit 4

5. Water connections 4

6. Electrical connection 5

7. Putting the water heater into operation 5

8. Normal maintenance 5

9. Technical Data 6

9.1 Wiring diagram 6

9.2 Data table 7

10.Temperature increase above ambient water

temperature 8 11. Troubleshooting 9 12. Spare parts 10

WARRANTY | ENVIRONMENT AND RECYCLING

1.1Safety information

1.1.1 Structure of safety information

KEYWORD Type of risk

Here, possible consequences are listed that may result from not observing the safety information. ffSteps to prevent the risk are listed.

1.1.2 Symbols. type of risk

Symbol

 

Type of risk

!

 

 

 

Injury

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Electrocution

 

 

 

 

 

 

 

 

 

 

 

 

 

Burns or scalding

 

 

 

 

 

 

 

 

 

 

 

 

1.1.3 Keywords

KEYWORD

Description

DANGER

If this information is not observed, it will result in serious

 

 

 

 

 

injury or death.

 

 

 

 

 

WARNING

If this information is not observed, it can result in serious

 

 

 

 

 

injury or death.

 

 

 

 

 

CAUTION

If this information is not observed, it can lead to medium

 

 

 

 

 

or minor injury.

 

 

 

 

 

 

 

OPERATION

1.General information

Note

Read these instructions carefully before using the appliance and familiarize yourself with its functions. Keep these instructions safe. Pass on the instructions to a new user if required.

1.2Other symbols in this document

Note

Notes are bordered by horizontal lines above and below the text. General information is identified by the symbol shown on the left.

ffRead these notes carefully.

Symbol

Damage to the appliance and environment

!

Appliance disposal

ffThis symbol indicates that you have to do something. The action you need to take is described step by step.

2.Safety

Observe the following safety information and regulations.

Operate the appliance only when fully installed and with all safety equipment fitted.

2 | DHC

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OPERATION

General

2.1Intended use

The appliance is intended for heating domestic hot water and can supply one draw-off point.

Any other use beyond that described shall be deemed inappropriate.

Observation of these instructions is also part of the correct use of this appliance.

2.2General Information

This appliance is designed for domestic use. It can be used safely by untrained persons. The appliance can also be used in a nondomestic environment, e.g. in a small business, as long as it is used in the same way.

Read this entire manual. Failure to follow all the guides, instructions and rules could cause personal injury or property damage. Improper installation, adjustment, alteration, service and use of this appliance can result in serious injury.

This appliance must be installed by a licensed electrician and plumber. The installation must comply with all national, state and local plumbing and electric codes. Proper installation is the responsibility of the installer. Failure to comply with the installation and operating instructions or improper use voids the warranty.

Save these instructions for future reference. Installer should leave these instructions with the consumer.

If you have any questions regarding the installation, use or operation of this water heater, or if you need any additional installation manuals, please call our technical service line, see last side.

2.3Safety Precautions

DANGER Injury

! Please read and follow these instructions.

Failure to follow these instructions could result in serioius personal injury or death.

! Damage to the appliance and the environment

The appliance must be installed by a licensed electrician and plumber. The installation must comply with all national, state and local plumbing and electric codes.

Service of the appliance must be performed by qualified service TECHNICIANS.

DANGER Electrocution

Before proceeding with any installation, adjustment. alteration, or service of this appliance all circuit breakers and disconnect switches servicing the appliance must be turned off. Failure to do so could result in serious personal injury or death.

DANGER Electrocution

Never remove the appliance‘s cover unless the electricity servicing the appliance is turned off. Failure to do so could result in personal injury or death.

 

 

DANGER Electrocution

 

ENGLISH

 

 

The appliance must be properly grounded. Failure to

 

 

 

electrically ground the product could result in serious

 

 

 

 

 

 

 

personal injury or death.

 

 

 

 

 

 

 

 

 

 

 

 

 

DANGER Burns

 

 

 

 

 

 

 

Water temperatures over 125 °F (52 °C)can cause severe

 

 

 

 

 

 

 

 

burns instantly or death from scalding.

 

 

 

 

 

 

 

 

 

 

 

!

WARNING Injury

 

 

The appliance may be used by children aged 8 and up

 

 

 

 

and persons with reduced physical, sensory or mental

 

 

 

 

capabilities or a lack of experience provided that they

 

 

 

 

are supervised or they have been instructed on how to

 

 

 

 

use the appliance safely and have understood the result-

 

 

 

 

ing risks. Children must never play with the appliance.

 

 

 

 

Children must never clean the appliance or perform user

 

 

 

 

maintenance unless they are supervised.

 

 

 

 

 

 

 

2.4 Test symbols

See type plate on the appliance.

3.General

The DHC tankless water heater differs from conventional storage type water heaters in several ways. It does not store hot water. Instead, water is heated instantaneously as it flows through the unit. The powerful heating elements are activated by a flow switch as water is drawn from a hot water faucet connected to the DHC. Due to the absence of stand-by losses, the DHC has greater energy efficiency than storage type water heaters.

The temperature of the hot water delivered by the DHC depends on the wattage of the heating element, the temperature of the incoming cold water, and the water flow rate through the unit. In order for the DHC to operate properly, it must be carefully matched to the application.

In case you have questions regarding the way you plan to use the DHC, please call our technical service line at 800-582-8423 (USA and Canada). For service outside the U.S. and Canada, please call us at USA 413-247-3380. You can also e-mail us at info@stiebel-eltron- usa.com or fax us at 413-247-3369.

The DHC can be used for hand washing type applications in the U.S. and Canada:

-- Restroom sinks in commercial/industrial facilities and homes -- Kitchen areas in commercial /industrial facilities and homes -- Cabins

-- Special uses in photo developing shops, laboratories etc.

The DHC can also be used for whole apartments and homes in warm climate zones such as the Caribbean region, Central America and Mexico due to the higher ambient water temperatures.

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DHC | 3

STIEBEL ELTRON DHC10-2 User Manual

INSTALLATION Mounting the unit

INSTALLATION

4.Mounting the unit

8

7

 

6

1

5

4

 

 

3

 

2

 

26 02 02 0330

1Electrical junction box

2Water supply line for faucet installation

33/8“ compression-T

4Shut-off valve

51/2“ main pipe

6Sink

7Cold valve (right)

8Hot valve (left)

DANGER Electrocution

UNIT MUST BE INSTALLED IN A VERTICAL POSITION WITH THE WATER FITTINGS POINTING DOWNWARD. DO NOT INSTALL UNIT WHERE IT WOULD ROUTINELY BE SPLASHED WITH WATER. ELECTRIC SHOCK MAY RESULT.

1.Install DHC as close as possible to the hot water draw-off point, for example, directly underneath the sink or next to the shower stall.

2.Install DHC in a frost free area. If frost may occur, remove unit before freezing temperatures set in.

3.Leave a minimum of 5“ of clearance on all sides for servicing.

4.Remove plastic cover.

26 02 02 1360

5.Mount unit securely to wall by putting two screws through mounting holes. Screws and plastic wall anchors for mounting on masonry or wood are provided.

26 02 02 0331

26 02 02 1355

5.Water connections

1.All plumbing work must comply with national and applicable state and local plumbing codes.

2.A pressure reducing valve must be installed if the cold water supply pressure exceeds 150 PSI (10 bar).

3.Make certain that the cold water supply line has been flushed to remove any scale and dirt.

4.Install isolating valve in cold water line as shown in illustration. This allows the unit to be isolated for maintenance purposes.

5.Cold water connection (inlet) is on the right side of the unit, hot water connection (outlet) is on the left side of unit.

Note

EXCESSIVE HEAT FROM SOLDERING ON COPPER PIPES NEAR THE DHC MAY CAUSE DAMAGE.

4 | DHC

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INSTALLATION Electrical connection

6.Tankless water heaters such as the DHC are not required to be equipped with a Pressure and Temperature Relief Valve (PTRV). If the local inspector will not pass the installation without a PTRV, it should be installed on the hot water outlet side of unit.

7.In case you are connecting to 1/2“ water pipe, solder 1/2“ NPT tapered female adapter by copper on ends of cold and hot water lines. In case you are connecting to 3/8“ water pipe, use a 1/2“ female pipe thread by 3/8“ compression adapter. Braided flexible connectors will work as well. Connect cold and hot water lines to the unit.

8.When all plumbing work is completed, check for leaks and take corrective action before proceeding.

6.Electrical connection

DANGER Electrocution

BEFORE BEGINNING ANY WORK ON THE ELECTRIC INSTALLATION, BE SURE THAT MAIN BREAKER PANEL SWITCH IS „OFF“ TO AVOID ANY DANGER OF ELECTRIC SHOCK. ALL MOUNTING AND PLUMBING MUST BE COMPLETED BEFORE PROCEEDING WITH ELECTRICAL HOOK-UP. WHERE REQUIRED BY LOCAL, STATE OR NATIONAL ELECTRICAL CODES THE CIRCUIT SHOULD BE EQUIPPED WITH A „GROUND FAULT INTERRUPTER“.

1.All electrical work must comply with national and applicable state and local electrical codes.

2.The DHC should be connected to a properly grounded dedicated branch circuit of proper voltage rating. In installations­ with several DHC units, each unit requires an independent circuit. Please refer to the technical data table for the correct wire and circuit breaker size.

3.The wire must be fed through the rubber seal located between the hot and cold water connections. Then feed wires through strain relief clamp and tighten clamp down on wire. The „live“ wires must be connected to the slots on the terminal block marked N and L (DHC 3-1 only) or L and L (all other versions). The ground wire must be connected to slot marked with the ground symbol.

4.Reinstall plastic cover.

26 02 02 0469

7.Putting the water heater into operation

WARNING

! OPEN HOT WATER FAUCET FOR A FEW MINUTES UNTIL

WATER FLOW IS CONTINUOUS AND ALL AIR IS PURGED FROM WATER PIPES. THE UNIT’S PLASTIC COVER MUST BE INSTALLED BEFORE THE CIRCUIT BREAKER IS TURNED ON.

1. Turn on circuit breaker to bring electrical power to the unit. 2. Open hot water faucet to a degree so that water flow is „typical“ i.e. until the water flow is the same as that encountered

during normal use.

3. Wait twenty seconds until temperature has stabilized. Then check water temperature. If temperature is too low, the water flow rate needs to be reduced. In order to do this, turn off the unit’s circuit breaker, remove the cover and turn the flow adjustment screw shown in illustration clockwise 1/2 turn (180 degrees). Then reinstall plastic cover, turn

on circuit breaker and check water temperature. This procedure should be repeated until the desired temperature is achieved. In case the water temperature is too high, turn the flow adjustment screw counter clockwise in the same manner until the desired temperature is achieved. The arrows in illustration refer to the water temperature.

4. In order to obtain temperature control at a single spout mix- er-type faucet, restrict cold water flow to faucet by partially closing the cold water shut-off valve under the sink until cold water and hot water flow rates are approximately the same.

8.Normal maintenance

STIEBEL ELTRON DHC tankless heaters are designed for a very long service life. Actual life expectancy will vary with water quality and use. The unit itself does not require any regular maintenance. However, to ensure consistent water flow, it is recommended to periodically remove scale and dirt that may build up at the aerator of the faucet or in the shower head. Also, the DHC has a built in filter screen that should be cleaned from time to time. In order to do this, turn off the cold water supply at the isolating valve and remove the ground wire. Twist cold water supply tube counterclockwise­ by 90° and pull towards bottom of unit. Clean screen and put the screen, the cold water supply tube and the ground wire back into their original position. Please be sure that the ground wire is reinstalled and that ground screw is securely tightened after this procedure.

Note

OTHER THAN THE FILTER SCREEN, THE DHC DOES NOT CONTAIN ANY PARTS SERVICEABLE BY THE LAY PERSON. IN CASE OF MALFUNCTION PLEASE CONTACT A LICENSED PLUMBER OR ELECTRICIAN.

DANGER Electrocution

AS WITH ANY ELECTRIC APPLIANCE, FAILURE TO ELECTRICALLY GROUND UNIT MAY RESULT IN SERIOUS INJURY OR DEATH.

ENGLISH

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DHC | 5

INSTALLATION

Technical Data

9.Technical Data

 

 

b01

 

 

 

 

 

360 (14.17")

 

 

273 (10.75")

 

 

 

 

 

 

75 (2.953")

 

 

 

8 (0.315")

c06

c01

 

38 (1.5")

D0000021558

 

100 (3.94")

 

 

110 (4.33")

 

200 (7.88")

 

 

 

 

 

 

 

 

 

 

 

b01

electrical supply cable

 

 

 

 

c01

cold water connection

 

" NPT

 

1/2

c06

hot water connection

 

" NPT

 

1/2

9.1Wiring diagram

DHC 3-2, DHC 4-2, DHC 5-2

2/GRD ~ 208 / 240 V

DHC 4-3

2/GRD ~ 277 V

V

L L

DHC 6-2, DHC 8-2, DHC 10-2

A

2/GRD ~ 208 / 240 V

DHC 9-3

 

A

2/GRD ~ 277 V

DHC 3-1

 

B

1/N/GRD ~ 120 V

85_02_02_0008

V

A

B

6 | DHC

 

 

 

 

 

0009

L

L

 

 

 

 

 

 

02 02_

 

 

 

 

 

N

L

 

 

85

 

 

 

 

 

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INSTALLATION

Technical Data

9.2Data table

 

 

 

 

 

 

 

DHC 3-1

DHC 3-2

DHC 4-2

 

 

 

DHC 4-3

DHC 5-2

DHC 6-2

DHC 8-2

 

DHC 9-3

DHC 10-2

 

 

 

 

 

 

074050

 

 

074052

 

074053

074051

 

 

074054

 

074424

 

074055

 

232204

 

074056

 

 

 

 

 

 

 

234452

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

234453

 

234454

 

 

 

 

234455

 

Electrical details

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Voltage

 

 

V

 

120

 

208

 

240

 

208

 

240

 

 

277

 

208

 

240

 

208

 

240

 

208

 

240

 

277

208

240

 

Wattage

 

 

kW

 

3.0

 

2.5

 

3.5

 

2.9

 

3.8

 

 

4.5

 

3.6

 

4.8

 

4.5

 

6.0

 

5.4

 

7.2

 

9

 

7.2

 

9.6

 

Ampere

 

 

A

 

25

 

12

 

14

 

 

14

 

16

 

 

17

 

18

 

20

 

 

22

 

25

 

26

 

30

 

32.5

35

40

 

Min. required circuit breker size

 

 

A

 

30

 

15

 

20

 

 

20

 

20

 

 

20

 

30

 

30

 

30

 

30

 

30

 

40

 

40

 

50

 

50

 

Required wire size

 

 

AWG

10

 

 

12

 

12

12

 

 

10

 

 

 

10

 

8

 

8

 

 

8

 

 

 

 

 

Copper

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Power connection

 

 

 

 

1/N/GRD

 

 

2/GRD

 

2/GRD

 

 

 

2/GRD

 

2/GRD

 

2/GRD

 

2/GRD

 

2/GRD

 

2/GRD

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Connections

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Water connection

 

 

 

 

1/2“ NPT

 

1/2“ NPT

1/2“ NPT

 

 

 

1/2“ NPT

1/2“ NPT

1/2“ NPT

1/2“ NPT

 

1/2“ NPT

1/2“ NPT

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Total alkaline earths

 

 

mol/m³

 

2.5

 

 

2.5

 

2.5

2.5

 

 

2.5

 

 

 

2.5

 

2.5

 

2.5

 

 

2.5

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Total hardness (H2O)

 

 

Degree d

 

14

 

 

14

 

 

 

14

 

14

 

 

14

 

 

 

14

 

14

 

14

 

 

14

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Hardness range

 

 

 

 

2 (average

2 (average

2 (average 2 (average

2 (average

2 (average

2 (average 2 (average

2 (average

 

 

 

 

 

 

 

hardness)

hardness)

 

hardness)

 

 

 

hardness)

hardness)

 

hardness)

hardness)

 

hardness)

hardness)

 

Hydraulic data

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Rated capacity

 

 

l

 

0.5

 

 

0.5

 

0.5

0.5

 

 

0.5

 

 

 

0.5

 

0.5

 

0.5

 

 

0.5

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Rated capacity

 

 

gal

 

0.13

 

 

0.13

 

0.13

0.13

 

 

0.13

 

 

 

0.13

 

0.13

 

0.13

 

 

0.13

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Values

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Max. permissible inlet tem-

 

 

°C

30

 

 

30

 

30

30

 

 

30

 

30

 

30

30

 

30

 

perature

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Max. permissible inlet tem-

 

 

°F

86

 

 

86

 

 

 

86

86

 

 

86

 

 

 

86

 

86

 

86

 

 

86

 

perature

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

ON

 

 

 

l/min

 

1.2

 

 

1.2

 

 

 

1.6

 

1.6

 

 

1.6

 

1.8

 

2.6

 

3.0

 

3.0

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

ON

 

 

 

GPM

 

0.32

 

 

0.32

 

0.43

0.43

 

 

0.43

 

 

 

0.48

 

0.69

 

0.8

 

 

0.8

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Pressure drop at flow rate

 

 

MPa

 

0.023

 

 

0.023

 

0.023

0.023

 

 

0.023

 

0.023

 

0.025

0.03

 

0.03

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Pressure drop at flow rate

 

 

PSI

 

2.88

 

 

2.88

 

 

 

2.88

 

2.88

 

 

2.88

 

 

 

2.88

 

3.13

 

3.75

 

 

3.75

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Flow rate for pressure drop

 

 

l/min

 

1.2

 

 

1.2

 

 

 

1.6

 

1.6

 

 

1.6

 

1.8

 

2.6

 

3.0

 

3.0

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Flow rate for pressure drop

 

 

GPM

 

0.32

 

 

0.32

 

0.43

0.43

 

 

0.43

 

 

 

0.48

 

0.69

 

0.8

 

 

0.8

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DHW delivery

 

 

l/min

 

1.2

 

 

1.2

 

 

 

1.6

 

1.6

 

 

1.6

 

1.8

 

2.6

 

3.0

 

3.0

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DHW delivery

 

 

GPM

 

0.32

 

 

0.32

 

0.43

0.43

 

 

0.43

 

 

 

0.48

 

0.69

 

0.8

 

 

0.8

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

ϑ if presented

 

 

K

 

36

 

 

30

 

34

40

 

 

43

 

48

 

30

43

 

34

 

Application limits

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Max. permissible pressure

 

 

MPa

 

1

 

 

1

 

1

1

 

 

1

 

 

 

1

 

1

 

1

 

 

1

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Max. permissible pressure

 

 

PSI

 

150

 

 

150

 

150

150

 

 

150

 

150

 

150

 

150

 

150

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Test pressure

 

 

MPa

 

2

 

 

2

 

2

2

 

 

2

 

 

 

2

 

2

 

2

 

 

2

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Test pressure

 

 

PSI

 

300

 

 

300

 

300

300

 

 

300

 

300

 

300

300

 

300

 

Versions

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

IP-Rating

 

 

 

 

IP25

 

 

 

 

IP25

 

 

IP25

 

 

 

IP25

 

 

IP25

 

 

IP25

 

 

IP25

 

IP25

 

 

IP25

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Material of the pressure vessel

 

 

 

 

Copper

 

 

Copper

 

Copper

 

 

 

Copper

 

Copper

 

Copper

 

Copper

 

Copper

 

Copper

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Heating system

 

 

 

 

Tubular

 

Tubular

Tubular

 

 

 

Tubular

Tubular

Tubular

Tubular

 

Tubular

Tubular

 

 

 

 

 

 

 

heater

 

 

heater

 

heater

 

 

 

heater

 

heater

 

heater

 

heater

 

heater

 

heater

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cap and back panel

 

 

 

 

Plastic

 

 

Plastic

 

Plastic

 

 

 

Plastic

 

Plastic

 

Plastic

 

Plastic

 

Plastic

 

Plastic

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Colour

 

 

 

 

white

 

 

 

 

white

 

 

white

 

 

 

white

 

 

white

 

 

white

 

 

white

 

white

 

 

white

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Colour

 

 

 

 

white

 

 

 

 

white

 

 

white

 

 

 

white

 

 

white

 

 

white

 

 

white

 

white

 

 

white

 

Dimensions

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Height

 

 

mm

 

360

 

 

360

 

 

 

360

 

360

 

 

360

 

 

 

360

 

360

 

360

 

 

360

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Height

 

 

in

 

14.17

 

 

14.17

 

 

 

14.17

 

14.17

 

 

14.17

 

 

 

14.17

 

14.17

 

14.17

 

 

14.17

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Width

 

 

mm

 

200

 

 

200

 

 

 

200

 

200

 

 

200

 

 

 

200

 

200

 

200

 

 

200

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Width

 

 

in

 

7.88

 

 

7.88

 

 

 

7.88

 

7.88

 

 

7.88

 

 

 

7.88

 

7.88

 

7.88

 

 

7.88

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Depth

 

 

mm

 

100

 

 

100

 

100

100

 

 

100

 

 

 

100

 

100

 

100

 

 

100

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Depth

 

 

in

 

4.33

 

 

4.33

 

4.33

4.33

 

 

4.33

 

4.33

 

4.33

 

4.33

 

 

4.33

 

Weights

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Weight

 

 

kg

 

2.1

 

 

2.1

 

2.1

2.1

 

 

2.1

 

 

 

2.4

 

2.4

 

2.4

 

 

2.4

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Weight

 

 

lb

 

4.6

 

 

4.6

 

4.6

4.6

 

 

4.6

 

4.6

 

4.6

4.6

 

4.6

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--

Suitable for supply with cold water

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--

Tankless water heaters are considered a non-continuous load

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--

Conductors should be sized to maintain a voltage drop of less

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

than 3 % under load

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

ENGLISH

WWW.STIEBEL-ELTRON.COM

DHC | 7

INSTALLATION

Temperature increase above ambient water temperature

10.Temperature increase above ambient water temperature

 

 

 

 

[ °F ]

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Typ

 

 

kW

 

GPM

(gallon per minute)

 

 

 

 

 

 

 

 

 

 

 

 

0.32

 

0.42

0.48

0.5

0.69

0.75

0.79

1.0

1.5

2.0

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DHC 3-1

3.0

65

 

49

43

41

30

27

26

20

14

10

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DHC 3-2

 

2.5

54

 

40

35

34

25

23

21

17

11

9

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3.3

71

 

53

47

45

33

30

28

22

15

11

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DHC 4-2

 

2.9

47

41

40

29

26

25

20

13

10

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3.8

61

54

52

38

35

33

26

17

13

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DHC 4-3

4.5

73

64

61

45

41

39

31

20

15

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DHC 5-2

 

3.6

58

51

49

36

33

31

25

16

12

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

4.8

77

68

65

48

44

41

33

22

16

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DHC 6-2

 

4.5

64

61

45

41

39

31

20

15

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

6.0

85

82

60

55

52

41

27

20

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DHC 8-2

 

5.4

 

 

54

49

46

37

25

18

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

7.2

 

 

71

65

62

49

33

25

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DHC 9-3

9.0

-

 

-

-

-

-

-

77

58

41

31

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DHC 10-2

 

7.2

-

 

 

 

62

49

33

25

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

9.6

-

 

 

 

82

65

44

33

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Min. water flow to activate unit

 

 

 

[ °C ]

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Typ / Type

 

kW

l/min

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1.2

 

1.6

1.8

2.0

2.6

3.0

4.0

5.0

7.5

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DHC 3-1

 

3.0

36

 

27

24

22

17

14

11

9

6

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DHC 3-2

 

2.5

30

 

22

20

18

14

12

9

7

5

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3.3

39

 

30

26

24

18

16

12

9

6

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DHC 4-2

 

2.9

26

23

21

16

14

10

8

6

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3.8

34

30

27

21

18

14

11

7

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DHC 4-3

 

4.5

40

36

32

25

22

16

13

9

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DHC 5-2

 

3.6

32

29

26

20

17

13

10

7

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

4.8

43

38

34

26

23

17

14

9

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DHC 6-2

 

4.5

36

32

25

22

16

13

9

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

6.0

48

43

33

29

22

17

11

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DHC 8-2

 

5.4

 

30

26

19

15

10

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

7.2

 

40

34

26

21

14

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DHC 9-3

 

9.0

-

 

-

-

-

-

43

32

26

17

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DHC 10-2

 

7.2

 

 

34

26

21

14

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

9.6

 

 

46

34

28

18

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Min. water flow to activate unit

8 | DHC

WWW.STIEBEL-ELTRON.COM

INSTALLATION

Troubleshooting

11. Troubleshooting

Symptom

 

Possible cause

 

Solution

No hot water but audible click can be heard when

 

circuit breaker off

 

circuit breaker on.

water is turned on

 

 

 

 

 

 

safety thermal cut-out tripped

 

reset thermal cut-out.

No hot water and no audible click can be heard when

 

water flow too low to activate flow switch

 

clean faucet aerator.

water is turned on

 

 

 

 

 

 

 

 

open shut-off valve completely.

 

 

 

 

open flow adjustment screw.

 

 

 

 

clean filter screen at DHC unit (see figure “Spare

 

 

 

 

parts”).

Water not warm enough

 

water flow too high

 

reduce wter flow, close flow agjusment screw.

 

 

voltage too low

 

supply correct voltage to unit.

If you are not able to resolve a problem please contact us toll free at 800-582-8423 before removing the unit from the wall. STIEBEL ELTRON is happy to provide technical assistance. In most instances, we can resolve the problem over the phone.

Open flow adjustment screw

ENGLISH

26_02_02_1358

Reset button from safety thermal cut out

26_02_02_1357

WWW.STIEBEL-ELTRON.COM

DHC | 9

INSTALLATION

Spare parts

12.

Spare parts

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

No.

Spare part

DHC 3-1

DHC 3-2

DHC 4-2

DHC 4-3

DHC 5-2

DHC 6-2

DHC 8-2

DHC 9-3

DHC 10-2

 

1

 

Heating system

 

165889

 

167769

 

167770

 

165890

 

167771

 

171117

 

167772

 

296874

167773

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2

 

Flow switch

 

165273

 

165273

 

162162

 

162162

 

162162

 

171105

162164

 

162465

 

162165

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3

 

Thermostat

 

162472

 

162472

 

162472

 

162472

162472

 

162472

 

162472

 

162472

 

162472

 

4

 

Switch

 

168026

 

168026

 

168026

 

168026

 

168026

 

168026

 

168026

 

168026

 

168026

 

5

 

Housing (back)

 

165891

 

165891

 

165891

 

165891

165891

 

165891

165891

 

165891

165891

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

6

 

Plumbing connection

 

165893

 

165893

 

165893

 

165893

165893

 

165893

 

165893

 

165893

 

165893

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

7

 

Housing (front)

 

165892

 

165892

 

165892

 

165892

165892

 

165892

 

165892

 

165892

 

165892

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

8

 

Safety thermal cut out

 

162474

 

162474

 

162474

 

162474

162474

 

162474

 

162474

 

162474

 

162474

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

9

 

Wiring block

 

026010

 

026010

 

026010

 

026010

026010

 

026010

026010

 

026010

026010

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

10

 

Copper tube

 

162314

 

162314

 

162314

 

162314

162314

 

162314

162314

 

162314

162314

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

11

 

Module chassis

 

162462

 

162462

 

162462

 

162462

162462

 

162462

 

162462

 

162462

 

162462

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

12

 

Wire strain relief clamp

 

055754

055754

055754

055754

055754

055754

055754

 

055754

055754

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

13

 

Filter screen

 

252430

252430

252430

252430

252430

252430

252430

252430

252430

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

8

3

 

 

 

4

 

 

 

2

1

10

11

 

5

 

6

13

7 9 12

D0000043978

10 | DHC

WWW.STIEBEL-ELTRON.COM

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