Repair work is only to be performed by trained dealers / service engineers who are authorized by Sirona. The Service Manual is provided
purely for these persons.
It is essential that you comply with the warning and safety information contained in this Service Manual.
All such information is highlighted by one of three signal words, i.e. WARNING, CAUTION or DANGER.
Nonobservance may result in minor physical injuries or material damage and
malfunctions.
Nonobservance may lead to serious physical injury or death.
Immediate danger to life and limb. Threat of serious physical injury or
death.
1.1
bеЦдблЬ
59 38 399 D3352
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1 – 5
1.2 Device classes XG
NOTE
i
NOTE
i
Comfort class with Easypad
(XG
Plus
/ 3D
ready
)
Basic class with Multipad
(XG 5 / 3 / 3 PPE)
T
R
Prog.
S
kV
mA
123
S005_______1____
Plus
/ 3D
ready
and XG 5 / 3 / 3 PPETab 1
1.2
Device classes XG
Plus
/ 3D
ready
and XG 5 / 3 / 3
PPE
The XG
to their user interface. While the ORTHOPHOS XG (XG
class features a control panel with a color touchscreen (Easypad), the basic
class (XG5/3/3 PPE) is equipped with a simpler control panel with a single-line display (Multipad).
Due to their different control panels, the operating procedures for these two
system classes also vary.
All ORTHOPHOS XG units are digital systems.
The ORTHOPHOS XG
operation with a cephalometer (ceph). The cephalometer for the XG
3D
left or the right side. Only the cephalometer version with the arm mounted on
the left side is offered for the XG 5 system version. Operation of the XG 3/3
PPE system version is not possible with a cephalometer.
The version with the "left-handed arm" is essentially described and illustrated
in this service manual. The installation/removal procedure for the "right-handed arm" version must be performed with laterally reversed orientation where it
is not described separately.
Plus
ready
unit version is also available with the ceph arm mounted either on the
/ 3D
ready
and XG 5 / 3 / 3 PPE system versions differ with regard
Plus
/ 3D
ready
and XG 5 unit versions are suitable for
Plus
/ 3D
ready
) comfort
Plus
/
Remote control operation is possible in all system versions.
The comfort unit class (XG
However, the basic unit class (XG 5/3/3 PPE) is available only in a basic version.
Plus
The XG
This Service Manual describes both system classes in the highest possible
configuration.
For more information on the different installation versions, please refer to the
Installation Instructions.
The empty digits in the single-line display of the Multipad are marked
with underscores in this Manual. They have been added to enhance clarity
and are not present on the real Multipad.
system class optionally includes TSA operation.
Plus
/ 3D
ready
) comes in a basic and a full version.
1 – 6D3352.076.01.26.02 09.2016
59 38 399 D3352
1.2
Tab 11.2 Device classes XG
T
R
Prog.Prog.
S
kV
mA
T
R
Prog.
S
kV
mA
T
R
Prog.
S
kV
mA
ORTHOPHOS XG
Plus
/ 3D
ready
with ceph arm on right sidewith ceph arm on left side
Comfort class (Easypad, basic or full version, TSA option (not for XG 3D
ready
) , remote control option)
ORTHOPHOS XG 5with ceph arm on left side
ORTHOPHOS XG 3
Basic class (Multipad, basic equipment, remote release optional)
T
R
Prog.Prog.
S
kV
mA
ORTHOPHOS XG 3 PPE
1.2.1Overview of the ORTHOPHOS XG system
classes and versions
Plus
/ 3D
ready
and XG 5 / 3 / 3 PPE
1.2
bеЦдблЬ
59 38 399 D3352
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1 – 7
1.3 Operation notesTab 1
1.3
Nominal line voltageThe ORTHOPHOS XG X-ray unit can be operated in the following
Nominal line voltage ranges:
200 V - 240 V
50/60 Hz
The permissible line voltage fluctuation at:
200–240 V: ±10%
The internal line impedance must not exceed max. 0.8 Ω.
Operation notes
Fixed connection
Fixed connection
DANGER
Perilous shock hazard!
Fixed connection!
Installing a mains plug instead of the specified fixed connection infringes
international medical regulatory actions and is prohibited. In case of error, this puts patients, users, and other parties seriously at risk.
Remote controlThe system can be equipped with...
a 1–3m coiled cable with release button inside the treatment room or ...
a remote control with or without coiled cable located outside the X-ray
room (see installation instructions).
Warm-up timeAfter it is switched ON, the system requires a warm-up time of approx. 1 min.
Self-adjustment routineAt the same time, a mechanical and electronic self-adjustment routine is exe-
cuted. If a button is pressed during the self-adjustment routine, an error message is displayed on the Multipad (XG5 / 3 / 3 PPE) or on the Easypad (XG
ready
/ 3D
Cooling periodThe cooling period between two exposures is maintained by an automatic
exposure blocking function according to the pulse/pause ratio. A countdown
of the waiting time is displayed on the Multipad (XG5 / 3 / 3 PPE) or the Easypad (XGXG
Turn-off timeThe turn-off time must amount to at least 60 s.
Demo unitsIf the X-ray unit is to be presented as a demo unit at trade fairs or exhibitions,
it must be ensured that radiation release is blocked (see "Demo mode – Operation without radiation release" on page 1-11).
Software versionThe overall system software version is determined by the software statuses of
the EEPROMs on the boards (see "List of software versions" on page 1-14).
Wireless phone interference with medical electrical equipment
DisposalThe X-ray tube assembly contains a tube with potential implosion hazard, a
To ensure safe operation of medical electrical equipment, the use of mobile
wireless phones in practice or hospital environments is prohibited.
small amount of beryllium, a lead lining as well as mineral oil.
).
Plus
/ 3D
ready
).
Plus
59 38 399 D3352
1 – 8D3352.076.01.26.02 09.2016
1.3
Tab 11.3 Operation notes
CAUTION
WARNING
Error messagesError messages are displayed on the display of the Multipad (XG5/3/3 PPE)
or on the touchscreen of the Easypad (XG
Help messages in case exposure readiness cannot be attained
If you have to remove covers from the
unit.
Secondary diaphragmDo not manually move or otherwise exert force on the secondary diaphragm
MeasurementsAlways switch the unit OFF before connecting a measuring instrument.
Help messages are displayed on the display of the Multipad (XG5/3/3 PPE)
or on the touchscreen of the Easypad (XG
Proceed according to section "1.13 Remove covers".
When removing covers, always remember that direct sunlight or bright room
lighting can cause system malfunctions due to activated light barriers.
I.e.: avoid direct sunlight and bright room lighting above the unit!
When attaching the covers: Be sure to screw the sheet metal cover back on.
For reasons of electromagnetic compatibility, be sure to fasten all screws.
Reattach the covers.
(e.g. when removing it from its packaging).
Select the correct current/voltage type and adjust the measuring range to
match the expected readings.
Perform continuity tests only on units which are switched off.
Plus
Plus
/ 3D
/ 3D
ready
ready
).
).
1.3
bеЦдблЬ
If several exposures with radiation must be taken to check a measurement,
make sure that the prescribed cool-down intervals are observed. They are
maintained by an automatic exposure blocking function (see Operating
Instructions).
The pulse/pause ratio is 1:10, i.e. a 10-second pause is maintained for each
second of radiation emission. The pulse/pause ratio is automatically maintained (automatic exposure blocking).
A pulse/pause ratio of 1:20 is better for the X-ray tube.
It is essential that you observe the radiation protection regulations applicable in your country prior to radiation release.
The test rotations triggered by pressing the T key on the Easypad and then
the release button are executed without radiation.
59 38 399 D3352
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1 – 9
1.3 Operation notesTab 1
Replacing partsSwitch off the unit before replacing parts.
When replacing parts in the vicinity of the power connection, the power
switch, board DX32, or the X-ray tube assembly, disconnect the unit from the
distribution box of the building installation.
Please always wear an ESD wrist band to protect sensitive components on
printed circuit boards (ESD).
Always check the system and adjust it as required after replacing a board or
the X-ray tube assembly.
The article numbers for ordering spare parts can be found in the spare parts
list, Order No. 59 38 423. The diagrams contained in the spare parts list provide a useful guide when replacing parts.
Safety checkA protective ground wire test and a leakage current test must be performed
prior to the installation or the hand-over of the unit as well as after repair work.
See sections "7.14 Checking the protective ground wires " and "7.15 Checking the unit leakage current ".
Functional checkFollowing any form of service and maintenance work, a functional check must
be performed on the device.
Perform the following test steps:
1. Perform a restart of the unit:
– Turn the device off.
– Wait 1 minute.
– Switch the unit on.
– Wait until the self-test is finished.
2. Perform a test exposure using the needle phantom included in the scope
of supply.
59 38 399 D3352
1 – 10D3352.076.01.26.02 09.2016
1.4
Tab 11.4 Demo mode – Operation without radiation release
NOTE
i
A
B
3+4.
1.
2.
DX6 tube assembly 1.0
J6
S2
3+4.
DX6 tube assembly 2.0
J6
S2
1.4Demo mode – Operation without radiation
release
1.4
bеЦдблЬ
59 38 399 D3352
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Starting with system SW version V02.28.02, the complete possible functionality of the system class is simulated, regardless of the current configuration.
1 – 11
1.4 Demo mode – Operation without radiation releaseTab 1
DANGER
DANGER
5.
Info menu for XG 5/3
65
Mac address: 010001200000
IP address: 192.168.15.19
Subnet mask: 155.155.255.0
Default gateway: 192.168.15.1
Net API version: 1
Net API revision: 14
Demo mode: ON
Tube exposures: 2217
Orthophos XG configuration
Info screen for XG
Plus
/ 3D
ready
123
P1______14.1__64_8
123
SYSTEM
Scroll through the list
until the demo mode is
displayed
2/2
1.4.1Switching the demo mode ON
When operated in demo mode, the unit must not release any radiation. For
this reason, you must take the following safety measures:
Turn the device OFF.
PERILOUS SHOCK HAZARD! It is essential to switch the unit off and to
wait at least another minute before taking off the covers of the tube
assembly.
1. Remove the cover of the tube assembly.
2. Loosen the screws (A) and remove the cover plate (B).
3. Set the DIP switch S2 (DX6) to Position 2.
4. Pull the cable L5 (X-RAY) off from connector J6 (DX6).
Radiation release is now no longer possible.
5. Switch the unit ON and check the mode with the
info menu (XG 5 / 3 / 3 PPE) / the info screen (XG
Demo mode: ON means that: The demo mode is switched ON
(Radiation release is not possible)
Demo mode: OFF means: The demo mode is switched OFF
(Radiography, radiation is possible)
Switch the unit OFF again and reattach cover plate B and the tube assem-
bly covers by following the dismantling procedure in reverse order.
Plus
/ 3D
ready
).
1 – 12D3352.076.01.26.02 09.2016
1.4.2Switching the demo mode OFF
Turn the device OFF.
PERILOUS SHOCK HAZARD! It is essential to switch off the unit and to
wait at least another 1 minute before taking off the covers of the X-ray
tube assembly.
1. Remove the cover of the tube assembly.
2. Loosen the screws A and remove the cover plate B.
3. Set the DIP switch S2 (DX6) to Position 1.
4. Connect cable L5 (X-RAY) to connector J6 (DX6).
Radiation release is now once again possible.
5. Switch the unit ON and check the mode with the
info menu (XG 5 / 3 / 3 PPE) / the info screen (XG
Demo mode: ON means that: The demo mode is switched ON
(Radiation release is not possible)
Demo mode: OFF means: The demo mode is switched OFF
(Radiography, radiation is possible)
Switch the unit OFF again and reattach cover plate B and the tube assem-
bly covers by following the dismantling procedure in reverse order.
Plus
/ 3D
ready
).
59 38 399 D3352
1.5
Tab 11.5 Demo mode – Repacking andtransport
NOTE
i
DANGER
1.
A
NOTE
i
If the unit is installed with a floor stand, its height increases by 30mm. The bite block height value displayed on the Multipad (XG5/3/3 PPE) or Easypad
(XG
Plus
/ 3D
ready
) remains the same, however.
1.5Demo mode –
Repacking andtransport
1.5
bеЦдблЬ
Panoramic X-ray unitSwitch the panoramic X-ray unit ON and move it to its packing height by
pressing the UP/DOWN keys on the Multipad (XG5/3/3 PPE) or Easypad
Plus
(XG
– Bite block height = 965 mm (displayed as height on Multipad (XG5/3/3
PPE) or
CephalometerStart service routine S034, test step 6.
Easypad (XG
– Bottom edge of slide cover = 702 mm
The bottom edge of the slide cover must be at the same height as the markings A in the column.
Move the cephalometer to the packing position
(see page 5-165).
Turn the device OFF.
PERILOUS SHOCK HAZARD! Prior to disconnecting the line voltage,
you must switch off the power connection and wait 1 minute?.
Unplug any connections between the external units and the DX41 board
or interface board, and disconnect the unit from the power supply.
For information on packing the units and on the packing condition, see the
relevant installation instructions.
/ 3D
ready
).
Plus
/ 3D
ready
) displayed as height)
59 38 399 D3352
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1 – 13
1.6 List of software versionsTab 1
NOTE
i
1.6
List of software versions
Any software combinations other than those listed here are
not allowed. If the software version of any particular module does not match
the overall software version, the overall software version will be
marked with an asterisk on the info screen (e.g. 02.20*).
1.6.1ORTHOPHOS XG 3 PPE
Panoramic unit
BoardDX6DX71DX11DX81
Overall software
V 02.28
Overall software
V 02.28.2
Overall software
V 02.30
Overall software
V 02.31
Overall software
V 02.32
Overall software
V 02.35
Overall software
V 02.40
Overall software
V 02.41
Overall software
V 02.41.01
Overall software
V 02.51.01
Overall software
V 02.51.02
Overall software
V 02.51.03
Overall software
V 02.54.00
Overall software
V 02.54.01
Overall software
V 02.58.00
Overall software
V 02.58.02
Tube assem-
bly 1.0
03.06.0304.07.01
Tube assem-
bly 1.0
03.08.0004.09.07
Tube assem-
bly 1.0
03.08.0004.10.06
02.6002.3302.4002.33
02.6002.3302.40.0102.33
02.6002.3402.4202.33
02.6002.3402.4202.33
02.6002.3402.4302.33
02.6102.3502.4502.33
02.6102.3502.4702.33
02.6202.3602.4802.33
02.6302.3702.4802.33
03.05.0002.54.0002.51.0102.33
03.06.0002.54.0002.51.0202.33
03.06.0002.54.0002.51.0302.33
03.06.0102.54.0302.54.0002.33
Tube assem-
bly 2.0
Tube assem-
bly 2.0
Tube assem-
bly 2.0
02.54.0302.54.0102.33
02.55.0202.58.0002.33
02.55.0202.59.0702.33
* Exception: SIDEXIS version V02.00
Note
compatible with
SIDEXIS versions V01.61
compatible with
SIDEXIS versions V01.61
compatible with
SIDEXIS versions V01.61
compatible with
SIDEXIS versions V01.61
compatible with
SIDEXIS versions V01.61
compatible with
SIDEXIS versions V01.61
compatible with
SIDEXIS versions V01.61
compatible with
SIDEXIS versions V01.61
compatible with
SIDEXIS versions V01.61
compatible with
SIDEXIS versions V01.61
compatible with
SIDEXIS Version V01.61*
compatible with
SIDEXIS Version V01.61*
compatible with
SIDEXIS Version V01.61*
compatible with
SIDEXIS Version V01.61*
compatible with
SIDEXIS Version V01.61 – V2.5*
compatible with
SIDEXIS Version V01.61 – V2.5*
59 38 399 D3352
1 – 14D3352.076.01.26.02 09.2016
1.6
Tab 11.6 List of software versions
Remote control
BoardDX42
Overall software
V 02.28
Overall software
V 02.28.2
Overall software
V 02.30
Overall software
V 02.31
Overall software
V 02.32
Overall software
V 02.35
Overall software
V 02.40
Overall software
V 02.41
Overall software
V 02.41.01
Overall software
V 02.51.01
Overall software
V 02.51.01
Overall software
V 02.51.02
Overall software
V 02.51.03
Overall software
V 02.54.00
Overall software
V 02.54.01
Overall software
V 02.58.00
Overall software
V 02.58.02
02.30
02.30
02.31
02.31
02.31
02.50
02.52
02.52
02.52
02.54.00
02.54.00
02.54.00
02.54.00
02.56.02
02.56.02
02.58.02
02.58.02
Note
1.6
bеЦдблЬ
59 38 399 D3352
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1 – 15
1.6 List of software versionsTab 1
NOTE
i
Sidexis XG
V 01.53
V 01.54
V 01.55
V 01.61
V 02.00
V 2.2
V 2.3
V 2.4
V 2.5
V 2.5.3
V 2.5.6
NoteDatabase
requires ORTHOPHOS XG 3 PPE
overall software version V02.28.2 or higher
requires ORTHOPHOS XG 3 PPE
overall software version V02.28.2 or higher
requires ORTHOPHOS XG 3 PPE
overall software version V02.28.2 or higher
requires ORTHOPHOS XG 3 PPE
overall software version V02.28.2 or higher
requires ORTHOPHOS XG 3 PPE
overall software version V02.28.2 or higher
Exception: Overall software V2.51.2 is not
compatible with Sidexis XG version V02.00.
requires ORTHOPHOS XG 3 PPE
overall software version V02.28.2 or higher
requires ORTHOPHOS XG 3 PPE
overall software version V02.28.2 or higher
requires ORTHOPHOS XG 3 PPE
overall software version V02.28.2 or higher
requires ORTHOPHOS XG 3 PPE
overall software version V02.28.2 or higher
requires ORTHOPHOS XG 3 PPE
overall software version V02.28.2 or higher
requires ORTHOPHOS XG 3 PPE
overall software version V02.28.2 or higher
Old database
New database
59 38 399 D3352
1 – 16D3352.076.01.26.02 09.2016
1.6
Tab 11.6 List of software versions
1.6.2ORTHOPHOS XG 3
Panoramic unit
BoardDX6DX71DX11DX41DX81
Overall software
V 02.25
Overall software
V 02.27
Overall software
V 02.28
Overall software
V 02.28.2
Overall software
V 02.30
Overall software
V 02.31
Overall software
V 02.32
Overall software
V 02.35
Overall software
V 02.41
Overall software
V 02.41.01
Overall software
V 02.51.01
Overall software
V 02.51.02
Overall software
V 02.51.03
Overall software
V 02.54
Overall software
V 02.54.01
Overall software
V 02.58.00
Overall software
V 02.58.01
Overall software
V 02.58.02
Tube assem-
bly 1.0
03.06.0304.07.01
Tube assem-
bly 1.0
03.08.0004.09.07
Tube assem-
bly 1.0
03.08.0004.09.07
Tube assem-
bly 1.0
03.08.0004.10.06
02.5702.2902.3702.2202.30
02.6002.3102.3902.2302.32
02.6002.3302.40(02.23*)02.33
02.6002.3302.40.01(02.23*)02.33
02.6002.3402.42(02.23*)02.33
02.6002.3402.42(02.23*)02.33
02.6002.3402.43(02.23*)02.33
02.6102.3502.45(02.23*)02.33
02.6202.3602.48(02.23*)02.33
02.6302.3702.48(02.23*)02.33
03.05.0002.54.0002.51.0102.30.0002.33
03.06.0002.54.0002.51.0202.30.0002.33
03.06.0002.54.0002.51.0302.30.0002.33
03.06.0102.54.0302.54.0002.30.0002.33
Tube assem-
bly 2.0
Tube assem-
bly 2.0
Tube assem-
bly 2.0
Tube assem-
bly 2.0
02.54.0302.54.0102.30.0002.33
02.55.0202.58.0002.30.0002.33
02.55.0202.58.0002.30.0002.33
02.55.0202.59.0702.30.0002.33
* Exception: SIDEXIS version V02.00
Note
compatible with
SIDEXIS versions V01.45
compatible with
SIDEXIS version V01.53
compatible with
SIDEXIS version V01.53
compatible with
SIDEXIS version V01.53
compatible with
SIDEXIS version V01.53
compatible with
SIDEXIS version V01.53
compatible with
SIDEXIS version V01.53
compatible with
SIDEXIS versions V01.61
compatible with
SIDEXIS versions V01.61
compatible with
SIDEXIS versions V01.61
compatible with
SIDEXIS versions V01.61
compatible with
SIDEXIS Version V01.61*
compatible with
SIDEXIS Version V01.61*
compatible with
SIDEXIS Version V01.61*
compatible with
SIDEXIS Version V01.61*
compatible with
SIDEXIS Version V01.61 –
V2.5*
compatible with
SIDEXIS Version V01.61 –
V2.5*
compatible with
SIDEXIS Version V01.61 –
V2.5*
1.6
bеЦдблЬ
59 38 399 D3352
D3352.076.01.26.02 09.2016
1 – 17
1.6 List of software versionsTab 1
Remote control
BoardDX42
Overall software
V 02.25
Overall software
V 02.27
Overall software
V 02.28
Overall software
V 02.28.2
Overall software
V 02.30
Overall software
V 02.31
Overall software
V 02.32
Overall software
V 02.35
Overall software
V 02.40
Overall software
V 02.41
Overall software
V 02.41.01
Overall software
V 02.51.01
Overall software
V 02.51.02
Overall software
V 02.51.03
Overall software
V 02.54.00
Overall software
V 02.54.01
Overall software
V 02.58.00
Overall software
V 02.58.01
Overall software
V 02.58.02
02.27
02.28
02.30
02.30
02.31
02.31
02.31
02.50
02.52
02.52
02.52
02.54.00
02.54.00
02.54.00
02.56.02
02.56.02
02.58.02
02.58.02
02.58.02
Note
59 38 399 D3352
1 – 18D3352.076.01.26.02 09.2016
1.6
Tab 11.6 List of software versions
NOTE
i
Sidexis XG
V 01.51
V 01.53
V 01.54
V 01.55
V 01.61
V 02.00
V 2.2
V 2.3
V 2.4
V 2.5
V 2.5.3
V 2.5.6
NoteDatabase
requires ORTHOPHOS XG 3 overall software
version V02.25 or higher
requires ORTHOPHOS XG 3
overall software version V02.25 or higher
requires ORTHOPHOS XG 3
overall software version V02.25 or higher
requires ORTHOPHOS XG 3 PPE
overall software version V02.28.2 or higher
requires ORTHOPHOS XG 3 overall software
version V02.25 or higher
requires ORTHOPHOS XG 3
overall software version V02.25 or higher
Exception: Overall software V2.51.2 is not
compatible with Sidexis XG version V02.00.
requires ORTHOPHOS XG 3 overall software
version V02.25 or higher
requires ORTHOPHOS XG 3 overall software
version V02.28.2 or higher
requires ORTHOPHOS XG 3 overall software
version V02.28.2 or higher
requires ORTHOPHOS XG 3 overall software
version V02.28.2 or higher
requires ORTHOPHOS XG 3 overall software
version V02.28.2 or higher
requires ORTHOPHOS XG 3 PPE
overall software version V02.28.2 or higher
Old database
New database
1.6
bеЦдблЬ
* As of hardware version BA (from November 2006) new systems will be delivered without