Samsung QE55Q9FNA, QE65Q9FNA User manual

5 (1)

E-MANUAL

Thank you for purchasing this Samsung product. To receive more complete service, please register your product at

www.samsung.com

Model__________________ Serial No.__________________

To directly go to the page that provides instructions on how to use the manual for visually impaired users, select the Menu Learning Screen link below. “Menu Learning Screen” Link

Contents

Quick Guides

Connecting the Samsung Smart Remote to the TV

Using Smart Hub

Using the Ambient mode

10Screen states related to Ambient mode

11Changing the content and settings for Ambient mode

Using the Shortcuts

14 Adding channels

14 Moving channels

14 Removing a channels

Using Voice Interaction

15Running Voice Interaction

16Learning about Voice Command Guide

17Read Before Using Voice Interaction

Updating the TV’s Software

18 Updating the TV’s software to the latest version

18 Updating the TV automatically

Getting Support

19Getting support through Remote Management

20Finding the contact information for service

20 Requesting service

Connections

Connection Guide

Connecting an Antenna (Aerial)

Connecting to the Internet

23 Connecting to your Internet network

25 Checking the Internet connection status

25 Resetting Your Network

25Turning on the TV with a Mobile Device

25Connecting an IP control device to the TV

25Setting up an Internet connection over IPv6

26Changing the name of the TV on a network

Troubleshooting Internet Connectivity Issues

26 Troubleshooting Internet connectivity issues

Connecting Video Devices

28Connecting with an HDMI cable

29Connecting with a component cable (Only for models with COMPONENT IN / AV IN)

30Connecting with a composite cable (Only for models with COMPONENT IN / AV IN)

Audio Input and Output Connections

31 Connecting with an HDMI (ARC) cable

31Connecting with a digital audio (optical) cable

31Connecting through a wireless network

32Connecting Bluetooth Devices

Connecting a Computer

32 Connectingthroughthe HDMI port ― Screen Sharing (HDMI)

Connecting Your Mobile Device

33Connecting to the TV via the SmartThings app

34Bidirectionally mirroring your TV and mobile device using the SmartThings app

34 Managing a Mobile Device

Switching between external devices connected to the TV

35 Changing the input signal

35Editing the name and icon of an external device

36Using additional functions

Connection Notes

37Connection notes for HDMI

38Connection notes for audio devices

39Connection notes for computers

39 Connection notes for mobile devices

Remote Control and Peripherals

About the Samsung Smart Remote (QLED TV)

About the Samsung Smart Remote (UHD TV)

About the Samsung Smart Remote (THE FRAME)

Connecting the Samsung Smart Remote to the TV

Controlling External Devices with the Samsung Smart Remote - Using the Universal Remote

Using Anynet+ (HDMI-CEC)

51Connecting an external device through Anynet+ and using their menus

Controlling the TV with a Keyboard or Mouse

52 Connecting a USB keyboard or mouse

52Connecting a Bluetooth keyboard or mouse

53Using the keyboard and mouse

54Setting up the input devices

Entering Text using the On-Screen Virtual Keyboard

56Entering Text using the remote control's microphone and the on-screen Virtual keyboard

Smart Features

Smart Hub

58 Displaying the Home Screen

63 Launching Smart Hub automatically

63 Launching the last used app automatically

63 Testing Smart Hub connections

63 Resetting Smart Hub

Using a Samsung account

64Creating and managing your Samsung account

65Signing in to a Samsung account

Using the Ambient mode

Using the Apps Service

71Installing and running an app

72Managing purchased or installed apps

73Rating apps

Using the Gallery App

Using the Universal Guide App

Using the SmartThings App

Using the e-Manual

77Launching the e-Manual

78Using the buttons in the e-Manual

Using the Internet

Playing pictures/video/music

80 Playing media content

Using Voice Interaction

82Running Voice Interaction

83Learning about Voice Command Guide

84Read Before Using Voice Interaction

TV Viewing

Viewing Digital Broadcast Information at a Glance

85 Using the guide

Recording Programmes

87Recording programmes

88Managing the schedule recording list

89Viewing recorded programmes

89 Setting up a schedule recording start

Setting Up a Schedule Viewing

89Setting up a schedule viewing for a channel

90Editing a schedule viewing

67Screen states related to Ambient mode

68Changing the content and settings for Ambient mode

Using Timeshift

Buttons and functions available while recording a programme or Timeshift

Using the Channel List

Editing channels

94 Removing registered channels

94 Editing registered channels

Creating a Personal Favourites List

95 Registering channels as favourites

95 Viewing and selecting channels on Favourites lists only

Editing a Favourites List

96 Adding channels to favourites list

96 Removing channels from a favourites list

96 Rearranging a favourites list

96 Renaming a favourites list

TV-Viewing Support Functions

97Changing the broadcast signal

97Scanning for available channels

98Checking digital channel signal info and strength

98Restricting Viewing to Specific Channels

98Using Mark Adult Channels

98Selecting the broadcasting audio option

99Using Programme Rating Lock

99Configuring advanced broadcasting settings

99Reading digital text

100Selecting the broadcast audio language

100Tuning broadcast signals manually

101Fine-tuning analogue broadcasts

101 Transferring channel list

101Enabling/Disabling Edit Channel Numbers

101Deleting CAM operator profile

102Setting satellite system

102Changing teletext language

102Showing TVkey Interface menu

103Showing common interface menu

Picture and Sound

Adjusting the Picture Quality

104Choosing a picture mode

105Configuring advanced picture settings

Setting the Viewing Environment for External Devices

106Playing games on an optimised screen

107Configuring game mode details

108Viewing UHD videos

108 Using HDMI black level

Picture Support Functions

109Viewing a picture-in-picture (PIP)

109Changing the picture size

110Changing the picture size automatically

110 Changingthe picture size in 4:3 orScreen Fit mode

110 Fitting the picture to the screen

110 Adjusting the picture size and/or position

Configuring a Sound Mode and Expert Settings

111 Choosing a sound mode

111 Configuring advanced sound settings

Using the Sound Support Functions

112 Selecting speakers

112Listening to the TV through Bluetooth devices

113Listening to the TV through a Samsung audio device that supports the Wi-Fi function

System and Support

Using the Time Functions and the Timers

114Setting the current time

115Using the timers

Using the Auto Protection Time and Energy Saving Functions

116 Setting the Auto Protection Time

116 Reducing the energy consumption of the TV

Updating the TV’s Software

117 Updating the TV’s software to the latest version

117 Updating the TV automatically

Protecting the TV from Hacking and Malicious Code

118 Scanning the TV and connected storage for malicious code

Using Other Functions

118Running the accessibility functions

118Running Accessibility Shortcuts

119Enabling voice guides for the visually impaired

119Audio Description

120White text on black background (high contrast)

120Setting the screen to a black and white tone

120Inverting the screen colour

120Enlarging the font (for the visually impaired)

121Learning about the remote control (for the visually impaired)

121Learning about the TV menu

121Watching TV broadcasts with subtitles

122Listening to the TV through Bluetooth devices (for the hearing impaired)

122Configuring advanced system settings

123Restoring the TV to the factory settings

HbbTV

Using a TV Viewing Card (“CI or CI+ Card”)

125Connecting the “CI or CI+ Card” via COMMON INTERFACE slot with the CI CARD Adapter

126Connecting the “CI or CI+ Card” via COMMON INTERFACE slot

126Using the “CI or CI+ Card”

Teletext Feature

127 On the Samsung Smart Remote

129On the standard remote control

130Typical Teletext page

Troubleshooting

Getting Support

131Getting support through Remote Management

132Finding the contact information for service

133Requesting service

Diagnosing TV operational issues

There Is a Problem with the Picture

134 Testing the picture

I Can't Hear the Sound Clearly

137 Testing the sound

There Is a Problem with the Broadcast

My Computer / Game Console Won't Connect

The TV Won't Connect to the Internet

The Schedule Recording/Timeshift Function Isn't Working

Anynet+ (HDMI-CEC) Isn't Working

I Have Trouble Launching/Using Apps

My File Won't Play

I Want to Reset the TV

Other Issues

Precautions and Notes

Before Using the Recording and Timeshift Functions

145 Before using the recording and schedule recording functions

147 Before using the timeshift function

Supported broadcasting audio options

Read Before Using Apps

Read Before Using the Internet

150 Read before setting up a wireless Internet connection

Read Before Playing Photo, Video, or Music Files

151Limitations on use of photo, video, and music files

152Supported external subtitles

152Supported internal subtitles

153Supported image formats and resolutions

153Supported music formats and codecs

154Video codecs supported by Q900R model series

155Video codecs supported by NU7100 model series or higher

156Video codecs supported by NU7090 model series or lower

Read After Installing the TV

158Picture sizes and input signals

159Installing an anti-theft lock

Supported Resolutions for UHD Input Signals

159 If HDMI UHD Color is set to Off

159 If HDMI UHD Color is set to On

Resolutions for 8K Input Signals supported by Q900R model series

160 If HDMI UHD Color is set to On

Supported Resolutions for FreeSync

Read Before Connecting a Computer (Supported Resolutions)

161IBM

161MAC

162VESA DMT

163VESA CVT

163CTA-861

Supported Resolutions for Video Signals

164CTA-861

165VESA CVT

Read Before Using Bluetooth Devices

166 Restrictions on using Bluetooth

Buttons and functions available while playing multimedia content

Licence

Accessibility Guidance

Menu Learning Screen

Using the Remote control

171 Orientation of the Samsung Smart Remote

171 Description of the Samsung Smart Remote

Using the accessibility menu

173Accessibility Shortcuts menu

174Step by Step instructions to run the options

176 Setting accessibility settings using Voice Interaction

Using the TV with Voice Guide on

177 Watching TV

Using the guide

Setting Up a Schedule Viewing

182 Cancelling a scheduled viewing

Using the Channel List

185 Creating a Personal Favourites List

Recording

187Using the instant and schedule recording options from the guide screen:

188Using the Instant and Schedule Recording options from the programme info window

188Changing the recording time

189Viewing recorded programmes

189Deleting a recorded programme

Using Smart Hub

190Smart Hub

191Using the Home Screen in Smart Hub

Launching the e-Manual

Using Voice Interaction

196 Running Voice Interaction

Quick Guides

You can learn quickly how to run and use the frequently used functions, such as Voice Interaction, Ambient mode, and Smart Hub.

Connecting the Samsung Smart Remote to the TV

Connect the Samsung Smart Remote to your TV to operate the TV.

When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV automatically. If the Samsung Smart Remote does not pair to the TV automatically, point it at the remote control sensor of the TV, and then press and hold the and buttons simultaneously for 3 seconds or more.

"" The images, buttons, and functions of the Samsung Smart Remote may differ with the model.

"" For more information about the Samsung Smart Remote that comes with the QLED TV, refer to "About the Samsung Smart Remote (QLED TV)".

"" For more information about the Samsung Smart Remote that comes with the UHD TV, refer to "About the Samsung Smart Remote (UHD TV)".

"" For more information about the Samsung Smart Remote that comes with THE FRAME TV, refer to "About the Samsung Smart Remote (THE FRAME)".

"" The Samsung Smart Remote may not be supported depending on the model or geographical area.

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Using Smart Hub

Connect to Smart Hub for apps, games, movies, and more.

Enjoy the multiple functions provided by Smart Hub simultaneously on a single screen.

Sources

TV

HDMI 1

HDMI 2

USB 1

USB 2

Connection

Universal

Guide

Remote

 

 

 

 

 

 

Source

 

 

 

 

 

"" The image on your TV may differ from the image above depending on the model and geographical area.

When you press the button on your remote control, you can use the following functions and features.

1  Notification

You can view a list of notifications for all events that occur on your TV. A notification appears on the screen when it is time to broadcast a scheduled programme or when an event occurs on a registered device.

"" For more information, refer to "Displaying the Home Screen".

2 Settings

When the focus is moved to theicon, a list of quick settings icons appears above the top of the menu. You can quickly set frequently used functions by clicking the icons.

3  Source

You can select an external device connected to the TV.

"" For more information, refer to "Switching between external devices connected to the TV".

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4  Search

You can search for channels, programmes, movie titles, and apps from Smart Hub.

"" To use this feature, the TV must be connected to the Internet.

5  APPS

You can enjoy a wide range of content including news, sports, weather, and games by installing the corresponding apps on your TV.

"" To use this feature, the TV must be connected to the Internet.

"" For more information, refer to "Using the Apps Service".

6  Ambient mode

In Ambient mode, you can view beautiful screens, various visual information, and notifications.

To enter Ambient mode, press the button. To return to the TV mode, press the button. To shut off the TV, press the button.

If you press the button when the TV is turned off, the TV turns on in Ambient mode.

"" If you use a remote control other than the Samsung Smart Remote, there may be restrictions to entering Ambient mode.

"" Because this function is a QLED TV-specific function, it may not be supported depending on the model.

"" For more information about the Ambient mode, refer to "Using the Ambient mode".

7  Universal Guide

Universal Guide is an app that allows you to search for and enjoy various content such as TV shows, dramas, movies, and music in one place. Universal Guide can recommend content tailored to your preferences and notify you of new drama series.

"" For more information about the Universal Guide, refer to "Using the Universal Guide App".

"" Images may look blurry depending on the service provider's circumstances.

"" This function may not be supported depending on the model or geographical area.

Art

When you are not watching TV or when the TV is turned off, you can use the Art mode function to edit image content such as artworks or photos or to display the content.

"" This function is supported only in THE FRAME model.

"" For more information, refer to the provided user manual.

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Using the Ambient mode

Learn about the functions available in Ambient mode, which is a QLED TV-specific function.

Ambient mode

In Ambient mode, you can view beautiful screens, various visual information, and notifications.

To enter Ambient mode, press

button. To return to the TV mode, press

button. To shut off the TV,

press

button.

 

 

If you press

button when the TV is turned off, the TV turns on in Ambient mode.

""

If you use a remote control other than the Samsung Smart Remote, there may be restrictions to entering Ambient mode.

"" Because this function is a QLED TV-specific function, it may not be supported depending on the model.

""

To activate the

 

 

menus, first select a content item in Ambient mode.

 

 

 

 

Screen states related to Ambient mode

●● Ambient mode

In Ambient mode, you can set up and enjoy visual information and design. In this state, less power is consumed and brightness is automatically adjusted by the illuminance sensor.

●● Getting dark state

In Ambient mode, the TV screen changes automatically according to the surroundings. When the surroundings get dark, the TV screen becomes darker. When the surroundings get bright before the TV screen turns completely black or when the remote control or the Voice Interaction function is operated, the TV screen returns to Ambient mode.

""

You can change the auto brightness setting for Ambient mode by using

in the Ambient mode browser screen.

""

In this state, the TV is ready to process voice guides and voice commands.

 

●● Black screen state

In Ambient mode, if the surroundings get screen back on in Ambient mode, press

level of darkness, the TV turns soft-off. To turn the button on the remote control.

""

You can change the auto brightness setting for Ambient mode by using

in the Ambient mode browser screen.

""

In this state, the TV cannot process voice guides and voice commands.

 

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●● TV off state

To enter Ambient mode when the TV is turned off, press the button on the remote control. To enter TV mode when the TV is turned off, press the button. In TV mode, you can watch broadcasts or enjoy the content on the external devices connected.

Changing the content and settings for Ambient mode

Décor Info Photo

"" The image on your TV may differ from the image above depending on the model and geographical area.

When you press the or button in Ambient mode, the Ambient mode browser screen appears. In the Ambient mode browser screen, you can select content and change the Ambient mode settings.

Setting up the content for Ambient mode

The Ambient mode browser screen displays content at the top and categories at the bottom. Use the left or right directional buttons in the content list at the top to move the focus to content you want, and then press the Select button. The selected content is played in Ambient mode.

- 11 -

In the future, more content that you can set up in the Ambient mode browser will be provided.

You can select the following categories and content:

●● Décor: Provides beautiful screens.

●● Info: Provides information such as weather, news headlines, and more.

"" This function may not be supported depending on the geographical area.

●● Photo: Allows you to set a picture stored in your mobile device as the wallpaper of the Ambient mode screen. You can configure special layouts with your photos.

"" To save photos from your mobile device to the TV and import them in Ambient mode, use the SmartThings app on your mobile device.

Setting up the Ambient mode details

In the Ambient mode browser screen, move the focus to , and then press the Select button. You can change the following settings:

●● Brightness: Adjust the screen brightness for Ambient mode.

●● Colour Tone: Adjust the colours of the screen for Ambient mode.

●● Auto Brightness: Change the auto brightness setting for Ambient mode.

"" When this function is set to Off, the brightness level of the TV screen is not automatically adjusted according to the ambient light level.

●● Ambient Off Timer: Set the time that the Ambient mode screen turns off automatically.

"" If there is no remote control input for the set time, the screen goes off. To turn the screen back on in Ambient mode, press the button on the remote control.

Changing the background colour of Ambient mode

To change the background colour of Ambient mode, move the focus to in the Ambient mode browser screen, and then press the Select button. You can change the background colour or pattern. Move the focus to a colour or pattern you want, and then press the Select button.

"" Take a picture of a wall using the SmartThings app on your mobile device to set it as the background of Ambient mode. This function may have a delay in image transmission and optimisation depending on the network conditions.

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Using the Shortcuts

You can easily use the contents of Sources without running a series of commands.

To display the Shortcuts menu screen, press and hold

button for1 second or more.

To return to the TV mode, press

button.

 

"" Because this function is a QLED TV-specific function, it may not be supported depending on the model.

Shortcuts

Sources

e-Manual Settings

Terrestrial

Channels

"" The image on your TV may differ from the image above depending on the model and geographical area.

1 Sources

You can select an external device connected to the TV.

2 Channels

Press

 

 

 

button to add a broadcast channel. You can move or remove added broadcast channels.

 

 

 

e-Manual

Displays the e-Manual guide.

- 13 -

4  Settings

Displays the main on-screen menu.

5 Terrestrial, Cable, Satellite, or Service Provider

Choose the broadcast type of the content: Terrestrial, Cable, Satellite, or Service Provider.

"" This function may not be supported depending on the incoming broadcast signal.

Adding channels

1.Press .

2.Move to the desired location.

3.Press the Select button.

The target channel is added in the bookmark area.

Moving channels

1.Move the focus to the channels to move.

2.Press the down directional button.

3.Select Move.

4.Move the selected channels to the desired location.

5.Press the Select button.

The selected channels is moved.

Removing a channels

1.Move the focus to the channels to remove.

2.Press the down directional button.

3.Select Remove.

The selected channels is removed.

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Samsung QE55Q9FNA, QE65Q9FNA User manual

Using Voice Interaction

Speak into the microphone on your Samsung Smart Remote to control your TV.

"" This function may not be supported depending on the model or geographical area.

"" The supported language may differ depending on the geographical area.

Running Voice Interaction

Press and hold

button on your Samsung Smart Remote, say a command, and then release

button.

The TV recognises the voice command.

 

 

To view the Voice Interaction guide, press

button once:

 

●●

When you press

button for the first time, the Using Voice Interaction button appears at the bottom of

 

the screen. Press the Select button. The Using Voice Interaction popup window appears and a tutorial on using

 

Voice Interaction is shown.

 

 

●●

When you press

button, the Enter Voice Command Guide button appears at the bottom of the screen.

Press the Select button to go to the Voice Command Guide screen.

- 15 -

Learning about Voice Command Guide

Voice Command Guide

Here are some of the things I can do for you.

"" The image on your TV may differ from the image above depending on the model and geographical area.

1 Voice Command Guide

You can learn the voice commands to use the Voice Interaction in various situations. Use the directional buttons to move to the desired command, and then press the Select button. You can operate the TV with various voice commands.

"" To view a tutorial on Voice Interaction, use the directional buttons to move to the bottom, and then select the View Tutorial item.

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Read Before Using Voice Interaction

Precautions for Voice Interaction

●● The supported voice interaction languages and features may differ depending on the geographical area.

●● If the language set differs from the language of your country, some features are not available.

●● Voice Interaction is available only when the TV is connected to the Internet.

●● Even if the TV is connected to the Internet, there may be no response due to a Voice Interaction server error.

●● The existing functional specifications may be changed if Voice Interaction is updated.

●● Voice Interaction is available only on TVs that support it and come with remote controls that have a microphone.

●● Symbols including "-" and special characters are not supported. Consequently, if a word or sentence contains numeric values or symbols, the function may not operate properly.

●● Searched results may not provide complete results.

●● You may be required to pay for some apps. Consequently, you may encounter a service application or contract.

●● To change the current channel by saying channel names as voice commands, you must finish Set Up Your Service Provider. If Set Up Your Service Provider is not completed, you can complete it using the following menu.

 

Settings General Start Setup Try Now

 

●● To use the voice text input function and Smart search function, you must consent to provisions allowing third parties to collect and use your voice data.

●● To use the Voice Interaction function, you must:

–– Agree to Smart Hub's Terms of Use

–– Agree to a guidance regarding the collection and use of personal information for the Smart Hub service.

–– Consent to the collection and use of personal information for the voice interaction-based service.

Requirements for using Voice Interaction

●● The voice interaction rate differs with the volume/tone, pronunciation, and ambient sound environment (TV sound and ambient noise).

●● The optimal volume for voice commands is between 75 dB and 80 dB.

- 17 -

Updating the TV’s Software

View your TV's software version and update it if necessary.

Settings Support Software Update Try Now

Updating the TV’s software to the latest version

[[ DO NOT turn off the TV’s power until the update is complete. The TV will turn off and on automatically after completing the software update. Video and audio settings will be reset to their defaults after a software update.

Updating through the Internet

Settings Support Software Update Update Now Try Now

"" Updating from the Internet requires an active Internet connection.

Updating through a USB device

Settings Support Software Update Update Now

After downloading the update file from the Samsung website and storing it on a USB device, connect the USB device to the TV to update.

"" To update using a USB flash drive, download the update package from Samsung.com to your computer. Then, save the update package in the USB device's top-level folder. Otherwise, the TV will not be able to locate the update package.

Updating the TV automatically

Settings Support Software Update Auto update Try Now

If the TV is connected to the Internet, you can have the TV update its software automatically while you are watching the TV. When the background update is completed, it is applied the next time the TV is turned on.

If you agree to the Smart Hub terms and conditions, Auto update is set to On automatically. If you want this function disabled, use the Select button to turn it off.

"" This function may take a longer time if another network function is running concurrently.

"" This function requires an Internet connection.

- 18 -

Getting Support

Get help directly from Samsung if you have a problem with your TV.

Getting support through Remote Management

Settings Support Remote Management Try Now

After consenting to our service agreement, you can use Remote Management to access Remote Support and have a Samsung service technician diagnose your TV, correct problems, and update your TV's software remotely via the web. You can also turn Remote Management on and off.

"" This function requires an Internet connection.

"" You can also start this function by pressing and holding

button for 5 or more seconds.

What is Remote Support?

Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely:

●● Diagnose your TV

●● Adjust the TV settings for you

●● Perform a factory reset on your TV

●● Install recommended firmware updates

How does Remote Support Work?

You can easily get Samsung Remote Support service for your TV:

1.

2.

Call the Samsung Contact Centre and ask for remote support.

Open the menu on your TV and go to the Support section

 

Settings Support)

 

3.Select Remote Management, then read and agree to the service agreements. When the PIN screen appears, provide the PIN number to the technician.

4.The technician will then access your TV.

- 19 -

Finding the contact information for service

Settings Support About This TV Try Now

You can view the address of the Samsung website, the call centre phone number, your TV's model number, your TV's software version, Open Source Licence and other information you may need to get service support from a Samsung call agent or the Samsung website.

"" You can also view information by scanning the QR code of your TV.

"" You can also start this function by pressing and holding

button for 5 or more seconds. For standard remote control,

press and hold the

(Play) button for 5 or more seconds. Continue holding the button until the customer information

pop-up window appears.

 

Requesting service

Settings Support Request Support Try Now

You can request service when you encounter a problem with the TV. Select the item matching the problem that you encountered, and then select Request Now or Schedule Appointment Send. Your service request will be registered. The Samsung Contact Centre will contact you to set up or confirm your service appointment.

"" This function may not be supported depending on the geographical area.

"" You must agree to the terms and conditions for the service request.

"" This function requires an Internet connection.

- 20 -

Connections

You can watch live broadcasts by connecting an antenna and antenna cable to your TV and can get access to the Internet by using a LAN cable or wireless router. Using various connectors, you can also connect external devices.

Connection Guide

You can view detailed information about external devices that can be connected to the TV.

Source Connection Guide

It guides you the way to connect various external devices such as the cable box, game console, and PC through pictures. If you select the connection method to an external device, the information details appear.

Connection Guide

Cable Box/Disc Player

HDMI

Game Console

PC

Audio device

Mobile Device

External Storage

Accessory

"" The image on your TV may differ from the image above depending on the model and geographical area.

- 21 -

Connecting an Antenna (Aerial)

You can connect an antenna cable to your TV.

"" An antenna connection is not necessary if you connect a cable box or satellite box.

It is best to connect the both connectors using a Multi-Switch or DiSEqC. Switch, etc and to set Aerial Connection Type to Dual Oscillator.

"" A connection method may differ with the models.

"" The DVB-T2 system may not be supported depending on the geographical area.

"" Depending on the model or geographical area.

- 22 -

Connecting to the Internet

You can get access to the Internet through your TV.

Connecting to your Internet network

Settings General Network Open Network Settings Try Now

Connect to an available network.

Establishing a wired Internet connection

Settings General Network Open Network Settings Wired

If you connect a LAN cable, the TV automatically accesses the Internet.

"" Use a CAT 7 (*STP type) cable for the connection. * Shielded Twist Pair

"" The TV will not be able to connect to the Internet if your network speed is below 10 Mbps.

- 23 -

Establishing a wireless Internet connection

Settings General Network Open Network Settings Wireless

Make sure that you have the wireless router's SSID (name) and password settings before attempting to connect, and then follow the directions on the screen.

Wireless Connection

Select your wireless network.

Refresh

"" The image on your TV may differ from the image above depending on the model and geographical area.

"" If no wireless router is found, select Add Network at the bottom of the list and enter the network name (SSID).

"" If your wireless router has a WPS or PBC button, select Use WPS at the bottom of the list, and then push the WPS or PBC button on your router within 2 minutes. The TV will connect automatically.

- 24 -

To use this function, Power On with Mobile must be turned on.
Turning this feature on may allow other IP control devices to control your TV. We recommend turning this feature on only if an authorised third-party custom controller is installed and configured specifically for a Samsung TV and if your Wi-Fi network is password protected.
This function may not be supported depending on the model or geographical area.

Checking the Internet connection status

Settings General Network Network Status Try Now

View the current network and Internet status.

Resetting Your Network

Settings General Network Reset Network Try Now

Restore the network settings to the factory defaults.

Turning on the TV with a Mobile Device

Settings General Network Expert Settings Power On with Mobile

You can turn on the TV with your mobile device when both of them are connected to the same network.

Connecting an IP control device to the TV

Settings General Network Expert Settings IP Remote

You can connect an IP control device to the TV remotely to manage your IP device.

""

""

""

Setting up an Internet connection over IPv6

Configuring the IPv6 connection settings

Settings General Network Expert Settings IPv6

"" This function may not be supported depending on the model or geographical area.

- 25 -

Checking an Internet connection set up over IPv6

Settings General Network Expert Settings IPv6 Status

"" This function may not be supported depending on the model or geographical area.

Changing the name of the TV on a network

Settings General System Manager Device Name Try Now

You can change the name of the TV on the network. Select User Input at the bottom of the list and change the name.

Troubleshooting Internet Connectivity Issues

If your TV won't connect to the Internet, try the solutions below.

Troubleshooting Internet connectivity issues Try Now

After reading the following content, troubleshoot the Internet connection issue. If the problem persists, contact your Internet Service Provider.

No network cable found

Make sure that the LAN cable is plugged in on both ends. If it is plugged in, make sure that the router is turned on. If the router is on, try turning it off and then on.

Wireless network connection failed

If a selected wireless router is not found, go to Open Network Settings, and then select the correct router.

 

Settings General Network Open Network Settings

 

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Unable to connect to a wireless router

1.Check if the router is turned on. If it is, turn it off and then on.

2.Enter the correct password if required.

IP auto setting failed

1.Configure the settings in IP Settings.

––

Settings General Network Network Status IP Settings

2.Make sure that the DHCP server is enabled on the router, and then unplug the router and plug it back in.

3.Reset the router if required.

–– For wireless connection, enter the correct password if required.

Unable to connect to the network

1.Check all IP Settings.

––

Settings General Network Network Status IP Settings

2.After checking the DHCP server status (must be active) on the router, remove the LAN cable, and then connect it again.

–– For wireless connection, enter the correct password if required.

Connected to a local network, but not to the Internet

1.Make sure that the Internet LAN cable is connected to the router's external LAN port.

2.Check the DNS values in IP Settings.

––

Settings General Network Network Status IP Settings

Network setup is complete, but unable to connect to the Internet

If the problem persists, contact your Internet Service Provider.

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Connecting Video Devices

Make the correct video connections between your TV and your external devices.

Connecting with an HDMI cable

HDMI IN

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Connecting with a component cable (Only for models with COMPONENT IN / AV IN)

A Component connection lets you enjoy video resolutions up to 1080p. To watch video from most DVD and Blu-ray players, use the Component connection.

Review the illustration below, and then connect Component IN and AV IN on the TV to Component OUT on the external device by using the provided component and AV adaptors. Make sure to connect the same colour connectors together. (blue to blue, yellow to yellow, etc.)

COMPONENT IN / AV IN

AV IN

COMPONENT IN

"" To use component equipment, connect both the component adapter (blue) and the AV adapter (yellow).

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Connecting with a composite cable (Only for models with COMPONENT IN / AV IN)

Through the AV connection, you can enjoy the resolution up to 576i.

Review the illustration below, and then connect AV IN on the TV to AV OUT on the external device using the provided AV adapter and composite cable. When connecting the cables, be sure to match the colours of the cables to the colours of the ports.

COMPONENT IN / AV IN

AV IN

COMPONENT IN

"" Connect AV (composite) equipment to AV In only. Do not connect to Component In.

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