Follow these safety, servicing and ESD precautions to prevent damage and to protect against potential hazards such as
electrical shock.
1-1-1. Warnings
For continued safety, do not attempt to modify the circuit board.
WARNING
1-1-2. Servicing the LED TV
When servicing the LED TV, Disconnect the AC line cord from the AC outlet.1.
It is essential that service technicians have an accurate voltage meter available at all times. Check the calibration of this 2.
meter periodically.
1-1-3. Fire and Shock Hazard
Before returning the monitor to the user, perform the following safety checks:
Inspect each lead dress to make certain that the leads are not pinched or that hardware is not lodged between the 1.
chassis and other metal parts in the monitor.
Inspect all protective devices such as nonmetallic control knobs, insulating materials, cabinet backs, adjustment and 2.
compartment covers or shields, isolation resistorcapacitor networks, mechanical insulators, etc.
Leakage Current Hot Check:3.
Disconnect the AC power and DC power jack before servicing.
(READING SHOULD)
DEVICE
UNDER
TEST
ALSO TEST WITH
PLUG REVERSED
(USING AC ADAPTER
PLUG AS REQUIRED)
NOT BE ABOVE 0.5mA
2-WIRE CORD
TEST ALL
EXPOSED METAL
SURFACES
LEAKAGE
CURRENT
TESTER
EARTH
GROUND
Do not use an isolation transformer during this test.
Use a leakage current tester or a metering system that complies with American National Standards
WARNING
Institute (ANSI C101.1, Leakage Current for Appliances), and Underwriters Laboratories (UL
Publication UL1410, 59.7).
With the unit completely reassembled, plug the AC line cord directly into a 120V AC outlet. With the unit’s AC switch rst 4.
in the ON position and then OFF, measure the current between a known earth ground (metal water pipe, conduit, etc.)
and all exposed metal parts, including: metal cabinets, screwheads and control shafts.
The current measured should not exceed 0.5 milliamp.
Reverse the power-plug prongs in the AC outlet and repeat the test.
1-1
Page 6
1-2
1. Precautions
1-1-4. Product Safety Notices
Some electrical and mechanical parts have special safetyrelated characteristics which are often not evident from visual
inspection. The protection they give may not be obtained by replacing them with components rated for higher voltage,
wattage, etc. Parts that have special safety characteristics are identied by
replacement that does not have the same safety characteristics as the recommended replacement part might create
shock, re and/or other hazards. Product safety is under review continuously and new instructions are issued whenever
appropriate.
on schematics and parts lists. A substitute
Page 7
1-3
1. Precautions
1-2. Servicing Precautions
An electrolytic capacitor installed with the wrong polarity might explode.
WARNING
Before servicing units covered by this service manual, read and follow the Safety Precautions section of
CAUTION
NOTE
1-2-1. General Servicing Precautions
Always unplug the unit’s AC power cord from the AC power source and disconnect the DC Power Jack before 1.
attempting to: (a) remove or reinstall any component or assembly, (b) disconnect PCB plugs or connectors, (c) connect
a test component in parallel with an electrolytic capacitor.
Some components are raised above the printed circuit board for safety. An insulation tube or tape is sometimes used. 2.
The internal wiring is sometimes clamped to prevent contact with thermally hot components. Reinstall all such elements
to their original position.
After servicing, always check that the screws, components and wiring have been correctly reinstalled. Make sure that 3.
the area around the serviced part has not been damaged.
Check the insulation between the blades of the AC plug and accessible conductive parts (examples: metal panels, input 4.
terminals and earphone jacks).
Insulation Checking Procedure: Disconnect the power cord from the AC source and turn the power switch ON. Connect 5.
an insulation resistance meter (500 V) to theblades of the AC plug. The insulation resistance between each blade of the
AC plug and accessible conductive parts (see above) should be greater than 1 megohm.
Always connect a test instrument’s ground lead to the instrument chassis ground before connecting the positive lead; 6.
always remove the instrument’s ground lead last.
this manual.
If unforeseen circumstances create conict between the following servicing precautions and any of the
safety precautions, always follow the safety precautions.
Page 8
1-4
1. Precautions
1-3. Static Electricity Precautions
Some semiconductor (solid state) devices can be easily damaged by static electricity. Such components are commonly
called Electrostatically Sensitive Devices (ESD). Examples of typical ESD are integrated circuits and some eld-effect
transistors. The following techniques will reduce the incidence of component damage caused by static electricity.
Immediately before handling any semiconductor components or assemblies, drain the electrostatic charge from your 1.
body by touching a known earth ground. Alternatively, wear a discharging wrist-strap device. To avoid a shock hazard,
be sure to remove the wrist strap before applying power to the monitor.
After removing an ESD-equipped assembly, place it on a conductive surface such as aluminum foil to prevent 2.
accumulation of an electrostatic charge.
Do not use freon-propelled chemicals. These can generate electrical charges sufcient to damage ESDs.3.
Use only a grounded-tip soldering iron to solder or desolder ESDs.4.
Use only an anti-static solder removal device. Some solder removal devices not classied as “anti-static” can generate 5.
electrical charges sufcient to damage ESDs.
Do not remove a replacement ESD from its protective package until you are ready to install it. Most replacement ESDs 6.
are packaged with leads that are electrically shorted together by conductive foam, aluminum foil or other conductive
materials.
Immediately before removing the protective material from the leads of a replacement ESD, touch the protective material 7.
to the chassis or circuit assembly into which the device will be installed.
Be sure no power is applied to the chassis or circuit and observe all other safety precautions.
CAUTION
Minimize body motions when handling unpackaged replacement ESDs. Motions such as brushing clothes together, or 8.
lifting your foot from a carpeted oor can generate enough static electricity to damage an ESD.
Page 9
1-5
1. Precautions
1-4. Installation Precautions
For safety reasons, more than a people are required for carrying the product.1.
Keep the power cord away from any heat emitting devices, as a melted covering may cause re or electric shock.2.
Do not place the product in areas with poor ventilation such as a bookshelf or closet. The increased internal temperature 3.
may cause re.
Bend the external antenna cable when connecting it to the product. This is a measure to protect it from being exposed 4.
to moisture. Otherwise, it may cause a re or electric shock.
Make sure to turn the power off and unplug the power cord from the outlet before repositioning the product. Also check 5.
the antenna cable or the external connectors if they are fully unplugged. Damage to the cord may cause re or electric
shock.
Keep the antenna far away from any high-voltage cables and install it rmly. Contact with the highvoltage cable or the 6.
antenna falling over may cause re or electric shock.
When installing the product, leave enough space (0.4m) between the product and the wall for ventilation purposes. 7.
A rise in temperature within the product may cause re.
If an equipment is provided with a replaceable battery, and if replacement by an incorrect type could result in an 8.
explosion (for example, with some lithium batteries), the following applies:
Risk of explosion if battery is replaced by an incorrect type dispose of used batteries according to •
the instructions.
Do not dispose of batteries in a re.•
Do not short circuit, disassemble or overheat the batteries.•
CAUTION
Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent •
type.
Do not be exposed to excessive heat such as sunshine, re or the like.•
Page 10
2. Product Specications
2-1. Product information
ModelQN**Q6FAMF
2. Product specications
W
Front View
Detail View
ColorFront : DARK TITAN / Stand : DARK TITAN
Dimensions
(W x H x D)
H
* W : Width H : High D : Depth
Body42.9 x 25.0 x 2.2 inches (1090.3 x 634.1 x 55.3 mm)
49"
With Stand42.9 x 26.4 x 8.3 inches (1090.3 x 669.9 x 209.9 mm)
Without Stand48.3 x 28.0 x 2.2 inches (1226.1 x 710.5 x 54.8 mm)
55"
With Stand48.3 x 29.4 x 8.3 inches (1226.1 x 746.1 x 209.9 mm)
D
49"
Body31.5 lbs (14.3 kg)
With Stand32.6 lbs (14.8 kg)
Weight
Without Stand38.4 lbs (17.4 kg)
55"
With Stand39.5 lbs (17.9 kg)
Flash8GB (eMMC 5.0)
DDRLPDDR4 64bit @1.6GHz
2-1
Page 11
2-2
2. Product specications
2-2. Product specication
NOTE
Design and specications are subject to change without prior notice.
ItemQN49Q6FAMFXZA
Last Update Date : 2017.09.21
General Information
Display
Video
ProductQLED
Series6
CountryUNITED STATES
Screen Size49"
Q DisplayYes
Resolution3,840 × 2,160
Ultra BlackN/A
Screen CurvatureN/A
10 bit SupportN/A
Picture EngineUHD Upscaling Engine
Motion Rate120
HDR (High Dynamic Range)Q ] 4K HDR Extreme
BlacksN/A
Dynamic Contrast RatioMega Contrast
Q Every ViewN/A
Micro DimmingUHD Dimming
Local DimmingPrecision Black
Q ColorQ ] 4K Color Drive Extreme
Audio
Smart Service
Auto Depth EnhancerN/A
Contrast EnhancerYes
Auto Motion PlusYes
Film ModeYes
Natural Mode SupportYes
Peak IlluminatorPeak Illuminator Pro
Dolby Digital PlusYes
DTS CodecYes
Sound Output (RMS)40W
Speaker Type2.1CH (Down Firing)
WooferYes
Multiroom LinkYes
Blutooth AudioYes
Voice InteractionUS English, Spanish, French
TV PlusYes(US only. App)
Page 12
2-3
2. Product specications
ItemQN49Q6FAMFXZA
Smart Service
Convergence
Tuner/Broadcasting
Connectivity
Web BrowserYes
Samsung ConnectYes
Smart ViewYes
TV to Mobile - MirroringYes
Mobile to TV - Mirroring, DLNAYes
360 Video PlayerYes
360 Camera SupportN/A
Bluetooth Low EnergyYes
RVUYes
WiFi DirectYes
TV as Hub SupportN/A
TV as Things SupportN/A
IoT Client Application (SmartThings App)N/A
Digital BroadcastingATSC/ClearQAM
Analog TunerYes
TV Key SupportN/A
HDMI4
USB3
Design
Additional Feature
Component In (Y/Pb/Pr)N/A
Composite In (AV)N/A
Ethernet (LAN)Yes
Audio Out (Mini Jack)N/A
Digital Audio Out (Optical)1
RF In (Terrestrial / Cable input / Satellite input)1/1(Common Use for Terrestrial)/0
Ex-Link ( RS-232C )1
CI SlotN/A
HDMI A / Return Ch. SupportYes
HDMI Quick SwitchYes
Wireless LAN Built-inYes
Anynet+ (HDMI-CEC)Yes
DesignSlim Edge
Bezel Type3 Bezel-less
Front ColorDark Titan
Light Effect (Deco)N/A
Stand TypeBranch
Swivel (Left/Right)N/A
Instant OnYes
ProcessorQuad-Core
Page 13
2-4
2. Product specications
ItemQN49Q6FAMFXZA
Additional Feature
Eco Feature
Accessibility
One ConnectOne Connect Mini
Digital Clean ViewYes
Auto Channel SearchYes
Auto Power OffYes
Caption (Subtitle)Yes
Connect Share™ (HDD)Yes
ConnectShare™ (USB 2.0)Yes
Embeded POPYes
EPGYes
Game ModeYes
OSD LanguageEnglish, Spanish, French
BT HID Built-inYes
USB HID SupportYes
V-ChipYes
IPv6 SupportYes(US)
Ultra Clean ViewYes
Eco SensorYes
Voice Guide(US English)/ Enlarge/ High
Contrast/ Learn TV Remote(US English)/ Multi-
output Audio
Energy StarYes
Page 14
2-5
2. Product specications
ItemQN55Q6FAMFXZA
General Information
Display
ProductQLED
Series6
CountryUNITED STATES
Screen Size55"
no data
Page 15
2-6
2. Product specications
2-3. Accessories
NOTE
The items’ colors and shapes may vary depending on the model.•
Cables not included in the package contents can be purchased separately.•
The part code for some accessories may differ depending on your region.•
The provided accessories may vary depending on the model.•
ImageProductInchesCode. No
Samsung Smart Remote• AllBN59-01292A
Batteries (AA x 2)• All4301-000101
Power Cord• All3903-001209
49"BN68-07509K
User Manual•
55"BN68-07450S
Regulatory Guide• AllBN68-08114Q
49"BN91-19624A
One Connect•
55"BN91-19624D
49"BN39-02248B
One Connect Cable•
55"BN39-02210C
49"BN63-16645A
CLEAN BACK TERMINAL•
55"BN63-16646A
49"BN96-43019A
CLEAN BACK AC INLET•
55"BN96-42851A
Page 16
2-7
2. Product specications
2-4. Viewing the Functions
2-4-1. 2017' Concept
[Quick Setting][Sources]
[Apps][Live TV]
Page 17
2-8
2. Product specications
2-4-2. TV Plus
[TV Shows]
[Movies]
[Samsung Check-Out]
Page 18
2-9
2. Product specications
2-4-3. Smart Features
NOTE
The image on your TV may differ from the image above depending on your model and geographical area.•
Smart Hub
View descriptions of Smart Hub's basic functions.
After pressing the button on your remote control, you can surf the web and download apps with Smart Hub.
Some of the • Smart Hub services are paid services.
To use • Smart Hub, the TV must be connected to the Internet.
Some • Smart Hub features may not be available depending on the service provider, language, or region.
Smart Hub• service outages can be caused by disruptions in your Internet service.
You can view the entire text of the • Terms and Privacy Policy document by navigating to
Support £ Terms and Privacy Policy. If you want to stop using Smart Hub, you can cancel the agreement.
To cancel the Smart Hub service agreement though it is a required one, select • Reset (
£ Support £ Self Diagnosis £ Reset), and then press the right directional button at the Smart Hub Terms &
Conditions, Privacy Policy step.
£ Settings£
£ Settings£ General
Page 19
2-10
2. Product specications
APPS
Download and run various apps from Smart Hub.
£š Apps
You can enjoy a wide range of content including news, sports, weather, and games by installing the corresponding apps
on your TV.
To use this feature, the TV must be connected to the Internet.•
When Smart Hub is launched for the rst time, the default apps are automatically installed. The default apps may •
differ with the geographical area.
Page 20
2-11
2. Product specications
Pictures/Video/Music
Play media content stored on your TV, USB devices, smartphones, cameras, PCs, etc.
£s Source £ Connected Device
You can play media content saved on storage devices, such as USB devices, mobile devices, and cameras, on the TV.
You cannot play media content if the content or the storage device is not supported by the TV. For more information, •
refer to "Read Before Playing Photo, Video, or Music Files."
To connect the TV to a computer, refer to "Connecting a Computer."•
Backup important les before connecting a USB device. Samsung is not responsible for damaged or lost les.•
To connect the TV to a mobile device, refer to "Connecting a Mobile Device."•
Page 21
2. Product specications
2-4-4. The Samsung Smart Remote
2-12
Pairing the TV to the Samsung Smart Remote
When you turn on the TV for the rst time, the Samsung Smart Remote pairs
to the TV automatically. If the Samsung Smart Remote does not pair to the TV
automatically, point it at the remote control sensor of the TV, and then press and hold
the buttons labeled
3 seconds or more.
and as shown in the gure on the left simultaneously for
Page 22
3. Disassembly and Reassemble
3. Disassembly and Reassembly
This section of the service manual describes the disassembly and reassembly procedures for the LED TV.
Disconnect the LED TV from the power source before disassembly.1.
Follow these directions carefully.2.
Use the Samsung Service tool to disassemble the cabinet. -
CAUTION
3-1. Disassembly and Reassembly
Recommend to use the Samsung Service tool.•
Recommended Torque for Cabinet/Stand screws : 10 ~ 12kgf -
A strength of Torque can be changed depending on the situation.•
Required Jigs & Tools
Open Jig Tool•BN81-14946A
Description & ScrewsPicture Description
Carefully position the TV so that the screen is
1
facing downwards. Make sure to place the TV
upon a soft cushion or any material that will
prevent damage to the screen.
Place TV face down on the Protective Cushion.•
Remove the ASSY STAND P-BOTTOM (R/L)
2
with pulling it down.
3-1
Page 23
3-2
3. Disassembly and Reassemble
Description & ScrewsPicture Description
Use Open Jig to release tape in corners and
3
all clips as indicated in red on sides and top &
bottom.
Gently lift up the Rear Cover starting at the top
being careful of function assembly at the bottom.
When the Upper 4 points (•
broken.
Although the hook is broken, the appearance
of the Rear cover is no problem and Gap
problem is not appeard after re-assembly.
To prevent the Inner Hook's broken.•
1. Catch the upper section of the rear cover.
2. Open the rear cover from top to bottom.
If the wire is bent, need to change the wire.•
)Hook is
Jig Direction
Jig Direction
Jig Direction
Top : 10 point Locking
Panel Back Side View•
49 / 55 inches -
Remove the Electric tapes, Remove them.
4
NOTE
When assembling the TV, the electric tapes •
must be applied on the same locations.
Please remember to take a picture of
wherethetapeswererstapplied.
When assembling the Boards, please make •
sure All Board Mounting Clips are securly
inserted.
L : 6 point Locking
Center : 1 Point Locking
R : 6 point Locking
Bottom : 4 point Locking
DressingCautionSliding Fixing PointFilament Tape
Page 24
3-3
3. Disassembly and Reassemble
Description & ScrewsPicture Description
Remove the ASSY BOARD P-FUNCTION.
5
• ASSY BOARD P-FUNCTION Cable
Remove the NETWORK.
6
• NETWORK Cable
ASSY BOARD P-FUNCTION Cable
ASSY BOARD P-FUNCTION
NETWORK Cable
Remove the ASSY SPEAKER P-FRONT.
7
• ASSY SPEAKER P-FRONT Cable
Remove the All Cables.
8
49 / 55 inches•
- Power Cable
- USI-T Cables
NETWORK
ASSY SPEAKER P-FRONT Cable
ASSY SPEAKER P-FRONT (49 / 55 inches)
Power Cable
USI-T Cables
Page 25
3-4
3. Disassembly and Reassemble
Description & ScrewsPicture Description
Remove the ASSY PCB MAIN BOARD.
9
Gently lift up to release the lock (Locking •
Use both hands to hold (Bottom chassis •
Guide Fixing Hole
the left to release the board.
NOTE
) the board and slide to
).
Locking
10
When installing the ASSY PCB MAIN BOARD,
verify the board is properly positioned in all 4
mounting slots.
Remove the DC VSS-PD BOARD.
Use both hands to hold the •SMPS and gently
lift up at point indicated by the arrow to
release the lock.
49 / 55 inches -
Slide to the left to release the board
Locking
Bottom chassis Guide Fixing Hole
LockingFixing Hole
Bottom chassis Guide Fixing Hole
Locking
Slide to the right to release the board
Locking
LockingFixing Hole
Page 26
3-5
3. Disassembly and Reassemble
Description & ScrewsPicture Description
11
Completed the disassembly.
NOTE
Reassembly procedures are in the reverse order of disassembly procedures.
Page 27
4. Troubleshooting
4-1. Previous Check
Check list for initial operation
Check the various cable connections rst.1.
Check to see if there is a burnt or damaged cable. -
Check to see if there is a disconnected or loose cable connection. -
Check to see if the cables are connected according to the connection diagram. -
Check the power input to the Main Board.2.
How to distinguish if the problem is caused by Main Board.3.
No Video -
4. Troubleshooting
Symptom
Check PointsReplace the Main Board.•
Distorted Picture : -
Check PointsCheck the inner patterns.•
Inner View
ASSY PCB MAIN
If the problem is No Video but BLU is on and Indication LED is blinking repeatedly and faster
than nomal booting.
DC VSS-PD
BOARD
ASSY SPEAKER P-FRONTNETWORKASSY BOARD P-FUNCTION
4-1
Page 28
4-2
4. Troubleshooting
4-2. How to Check Fault Symptom
4-2-1. Power
FUNCTION/IR Control
CN1601 (FUNCTION/IR)
1IR_TX_OCM7KEY_INPUT2
2DGND8LED_STB_OUT
3A3.3V_PW9A3.3V_PW
4IRB_SCL_I2C10NC
5IRB_SDA_I2C11NC
6KEY_INPUT112NC
LED Status / Function Switch
<Function/IR>
TV in Standby 1.
LED Status 9
If 2. LED is OFF
LED 1.7Vdc (pin 8) and VCC for 3.3Vdc (pin 3) 9
If missing suspect • Function Assy/Cable Assy/Main Board.
If 3. LED is ON
Switch Operation activates on screen display. 9
[On Screen Selections with Function Control]
If missing: -
Key _Input1 Pin 69 change to 0V with a command.
If wrong voltage or no change: -
Switch for stuck or miss-operation. 9
Check 4. IR operation with Standard Remote command changes. (3.3V to 2.5V effective DC)
SDA5. , SCL for effective 3.3Vdc (after power on)
If missing suspect -Function Assy/Cable Assy/Main Board.
Page 29
SMPS Power
4-3
4. Troubleshooting
SMPS Front : 49 / 55 inches
1GND2GND3GND4GND5Vamp6GND
7Vamp8OD_Level9Vamp10Fail Count11A13V12 OD_ON/OFF
13A13V14 BLUEON/OFF 15A13V16PS_ON/OFF 17A13V18GND
19GND20GND21PWM822PWM723PWM624PWM5
25PWM426PWM327GND28PWM229PWM130ANA_DIM
CNL801 (LED Connector)
1IF22IF1
31+45+
51-65-
72+86+
92-106-
113+127+
133-147-
154+168+
174-188-
CN9003 (MAIN Connector)
Fuse
CN9003
CNL801
Page 30
4-4
4. Troubleshooting
TV POWER STANDBY
TV in Standby1.
Standby LED Indicator
If Not Lit: -
AC 120Vac Line 9
If missing: -
120Vac Source and Power Cord 9
If OK: -
Resistance on SMPS 9Fuse after rst removing AC power cord.
If fusses are open replace SMPS.2.
If fuses are OK: -
9 Standby: A13V (Always On) to Main Board.
If any missing remove the SMPS connector to Main Board . -
Standby A13V again. 9
If OK replace • Main Board.
If still missing replace • SMPS.
Page 31
TV POWER ON SEQUENCE
4-5
4. Troubleshooting
Power TV On.1.
PS_ON 9. 2Vdc (when off) changes to 3.3Vdc (on)
May already be On if IoT USB is loaded or TV Smart Things Hub mode is active. -
if voltage error or no change.2.
Jog Function Control Test. 9
If OK replace Main Board.3.
All 9A13V supplies to full voltage level 12.7VDC.
see (SMPS label for approx. STBY and On voltage) 9
If any wrong voltage, remove the SMPS connector to Main Board.4.
A13V9 again for 12.7VDC.
If OK replace Main Board.5.
If still wrong voltage replace SMPS.6.
OD 9 (Over Voltage Detect) : 3.3Vdc (Operating Normal)
If 0V or changing, an SMPS or Panel error exists.7.
Disconnect Lead Cable from Main Board to Power Supply. -
49" / 55" : CN9003
TV Screen for active backlight LEDs. 9
If NO BACKLIGHTS2.
Minus (Control) pins & Plus (Supply) pins voltages on the Panel Connector. 9
If no pin voltages replace SMPS.•
If BACKLIGHTS ON BUT PANEL SECTION(S) OFF3.
The Supply Drive 9+ pins and - pins. All should measure same.
If a • Minus (-) pin measures low (near 0 volts), a string(s) of LEDs are likely open.
Can remove Panel connector and verify same open backlight voltage condition. Replace • Panel.
If a • + Pin measures low voltage disconnect connector to panel.
The 9+ Pin Voltage again.
If it stays low the SMPS is defective, if it goes high, defective Panel.•
For BACKLIGHT DIMMING PROBLEMS:
Go to • Menu £ Picture £ Backlight and vary level (0 – 20)
If no backlight changes observed:•
Panel Connector minus (-) pin voltages and P-DIM voltages ( 9CN9003) while changing backlight level.
If minus Panel voltages don’t change, and P-DIM changes, replace • SMPS.
If P-DIM doesn’t change replace • Main/T-CON Board.
MUTE 41 9 EXIT to test Panel Backlight Sections.
Page 33
4-7
4. Troubleshooting
Troubleshooting Backlights
Additional Option : 49 / 55 inches
33Vdc
84Vdc
Ref. Chassis Ground
(Voltages Vary with Panel Size)
Remove 1. CN9003 (Main ↔ SMPS) to activate backlights.
Check each separate backlight supply at the 8 circled Diodes for approx. 2.
84Vdc by connecting the multi meter to CH1 through CH8 Cathode Stripped side of Diodes. (Ref. Chassis Ground)
If any are missing or low, remove the panel connectors and re-test. If it stays low the SMPS Board is defective. If it goes 3.
up to same reading as the other CH supply voltages with the connector removed, the Panel is defective (a string of
LEDs are shorted).
Check the eight Diodes anode side. They should measure approximately 4. 33Vdc.
If any read 0V and corresponding CH was ok (84Vdc). The Panel is defective (open string of LEDs).
Page 34
4-8
4. Troubleshooting
4-2-2. Video
Customer Picture Test
Main Board Section
Main Board SectionTest ResultProblem
Pass
Fail
Check Signal Source and other input
to One Connect
Replace Main / T-CON Board
Video Circuit Layout: One Connect Mini Model
1 US Post Pattern
1 Scaler Pattern
Main Board
Kant-M
4 SoC TCON Test Pattern
T-CON Board
PANEL
FRCT-CON
One Connect Mini
Check Test Patterns
Verify "1. Scaler Pattern" and "US Post Pattern".
Verify "2. FRC Pre Test Pattern".
Verify "3. FRC Post Test Pattern".
Verify "4. SoC TCON Test Pattern".
2 FRC Pre Test Pattern
3 FRC Post Test Pattern
Page 35
4-2-3. One Connect
4-9
4. Troubleshooting
TV Power’s On with no on screen video or Menu
Power the TV "1. Off".
Unplug One Connect Cable to the TV.2.
Power the TV "3. ON"
[One Connect disconnect banner will appear.]
If there is a problem in the One Connect and the TV Panel is OK the disconnect banner will appear.4.
Replace defective One Connect Board.5.
Page 36
4-10
4. Troubleshooting
4-2-4. Troubleshooting Video Problems
New combined MAIN/T-CON Models
[ONE CONNECT MINI]
Video Operation•
If No/Noisy Video1.
Disconnect One Connect Cable
"Disconnect Banner" is displayed. 9
If Banner Appears OK 2.
Input Source/Cables 9
One Connect Box/Cable (defective) 9
If No/Noisy Banner & Backlight Test was OK3.
Main Section 9
[Disconnect Banner]
[Connect Cable]
Page 37
MAIN / T-CON Board
4-11
4. Troubleshooting
Main Board Section1.
1 Start Up Logo2 Customer Picture Test 13 Mute - 147 - Mute
Video Operation : Generated on Main Section.
If OK:1.
Source & Input Cables. 9
Other inputs. 9
One Connect Cable/Box. 9
If Noisy:2.
T-CON Section Test Patterns. 9
PRE FRC of T-CON Section2.
Customer Picture Test 2
Video Operation : Generated at Pre FRC, of T-CON Section.
If OK:1.
Main Section. 9
If Noisy:2.
Post FRC Pattern. 9
POST FRC of T-CON Section3.
Customer Picture Test 3
Video Operation : Generated at Post FRC of T-CON Section.
If OK:1.
Main / T-CON Board (defective). 9
If Noisy:2.
Mute - 3 - 6 - 9 - Mute. 9
Page 38
4-12
4. Troubleshooting
T-CON Section4.
Mute - 369 - Mute
NOTE
May not be available for Larger models over 70 inches.
Video Operation : Generated at T-CON Section.
If OK:1.
Main / T-CON Board (defective). 9
If Noisy:2.
Main / T-CON Board. 9
Page 39
4-13
4. Troubleshooting
PANEL
If Noisy:1.
Panel (defective). 9
Page 40
4-14
4. Troubleshooting
4-2-5. Audio
Audio
Source (One Connect Mini) - Main Board - Speakers
No TV Sound•
Menu → Audio → Speaker Settings set to 9TV Speaker
Noisy / Distorted TV Audio•
Customer Menu → Support → 9Sound Test
If • Sound Test FAILS : (Missing / Noisy Audio)
Speakers (compare resistance/quality) 9
Compare audio level out to speakers with multi meter.•
Replace defective Speakers or Main Board or Cable. 9
IF • Sound Test OK :
Audio Source & External Cables. 9
With external Audio Generator (device or App). 9
Other Inputs. 9
One Connect Mini. 9
Optical Digital Out Errors•
Red light from Optical Digital Out. 9
If missing replace One Connect Mini•
No HDMI Audio •
Source / HDMI Cable & One Connect Mini Connectors. 9
High DeviOFF*If the broadcast signal is not good, TV will
Carrier_MuteON*If the noise comes from weakness-
Pilot Level High Thld0x20h* The High threshold value of stereo signal(If
Pilot Level Low THLD0x10h* The Low threshold value of stereo signal(If
Carrier2 Amp High ThLD9
Carrier2 Amp Low THLD6
Amp Volume0xc4h
Amp Scale0x3ch
Amp EQ Check Sum0x000057B5
Subwoofer Support3
Woofer Type0
complement the characteristics of the signal
(most use when weak signal comes from the
growing area countries)
electromagnetic eld, TV will be set Mute
automatically(Only default on in North America)
Pilot level is greather than High threshold
value, recognize Stereo signal)
Pilot level is less than Low threshold value,
recognize Mono signal)
Woofer Volume0xc7h
Woofer Scale0x3fh
Woofer Check sum0x0000A273
PEQ Inx76
PEQ TestReady
Speaker EQON
Page 55
Factory Menu NameDataRange
4-29
4. Troubleshooting
Bottom ChecksumNONE
Wall Filter Type3
SRS Tuning Parm0
SPDIF PCM Gain-9
AudioDock BT Delay90
3D_Glass BT delay50
Mic ScaleOFF
India Sound0
Speaker Delay Normal0
NTV CU DelayNORMAL
Lipsync Inx1
Lipsync Checksum0x4972
Lipsync USB TestReady
Lipsync BT Checksum0x0000
TP volume0xc4h
TP Scale0x6ch
TP EQ CheckSumNONE
Debug
Factory Menu NameDataRange
Spread Spectrum
LVDS Spread0
DDR Spread0
Period0
Amplitude0
HD DDR SSC ON OFFOFF
HD DDR SSC Value0
FHD DDR SSC ON OFFOFF
FHD DDR SSC Value4
UHD DDR SSC ON OFFON
UHD DDR SSC Value0
P eBus SSC ON/OFFOFF
P eBus Value0
LVDS SSC ON/OFFOFF
LVDS SSC Value0
AP Vx1 SSC ON/OFFON
AP Vx1 Value12
Page 56
4-30
4. Troubleshooting
Factory Menu NameDataRange
N Vx1 SSC ON/OFFON
N Vx1 Value0
FRC Vx1 SSC ON/OFFOFF
FRC Vx1 SSC Period0
FRC Vx1 SSC Modulation0
FRC LVDS ON/OFFON
FRC LVDS SSC MFR3
FRC LVDS SSC MRR2
FRC DDR SSC ON/OFFON
FRC DDR SSC Period1
FRC DDR SSC Modulation2
ADV7619 Data strength1
ADV7619 Clock strength1
ADV7619 H_V_DE strength1
AP DDR SSC ON/OFFOFF
AP DDR SSC Value0
AP USIT SSC ON/OFFON
AP USIT SSC Value13
OCM Vx1 SSC ON/OFFOFF
OCM Vx1 SSC Value0
TCON USIT SSC ON/OFFBYPASS
DDR Margin
A CTRL_OFFSET_0_30
A CTRL_OFFSET_D0
B CTRL_OFFSET_0_30
B CTRL_OFFSET_D0
BT_ON_OFFON
RF Mute Time600ms
Tuner Margin3European specications
FRC
FRC FDISPLAY ON/OFFOFF
3D FDISPLAY ON/OFFOFF
PC Mode ON/OFFOFF
FRC VX1 RX EQ SETTINGOFF
FRC VX1 TX Pre_emphasis setting0
Netix OSD Threshold179
TCON
Page 57
Factory Menu NameDataRange
4-31
4. Troubleshooting
TCON_TEMP READ34
TEMP LAST6000
DCC VERSION0x0
TCON Demura BypassOFF
TCON FDisplayOFF
Panel Code 1
Panel Code 2
Panel Revision
Panel Menu Week
Panel S/N 1
Panel S/N 2
Panel S/N 3
Panel S/N 4
MPEG Margin20
H.264 Margin15
CAM Wait Time15
Voice DebugOFF
Power Management
Cert OptionWaiting
RM_BIST_DTV0
RM_BIST_ATV0
RM_BIST_CABLE0
SerDES Check
SerDES TunerFailure
HDMI SWFailure
HDMI RxFailure
MP Failure
Main SerDESFailure
Jack SerDESFailure
Stress ModeOFF
Log AnalyzerON
Error Popup On/OffOFF
DeadLock KILLOFF
CES OptionOFF
CES Convergence OptionOFF
CES ATSC 3_0OFF
CES OOBE MVPD SUPPORTOFF
Page 58
4-32
4. Troubleshooting
Factory Menu NameDataRange
BT DUTOFF
BT ThroughputFailure
Reproduce ModuleON
21_9
L-DETECT STABLE TIME7
L-DETECT UNSTABLE TIME3
L-DETECT CAPTION THRESHOLD720
L-DETECT RAGION THRESHOLD720
L-DETECT B-LEVEL THRESHOLD32
L-DETECT USB SUPPORT0
DB Download
MRT Option DumpFailure
Picture Data DumpFailure
VCONF DumpFailure
Read Eco Sensor Data0
No Signal Power OFFON
Alert OptionON
Default HDMI1 BootingOFF
SVC
Factory Menu NameDataRange
Self Test(for HW)
Info
Reset
Apps Reset
SVC Reset
SPI Flash Reset
Data Sync Reset
Factory Data Reset
OPTION_HDMI
DVI/HDMI SOUNDAuto
* the Output of test pattern from each IC
HDMI HOT PLUGDisable
HOTPLUG SWITCHINGAuto
HOT PLUG DURATION800ms
CLK TERM DURATION300ms
HDMI FLT CNT SIG0ms
HDMI FLT CND SIG2
Page 59
Factory Menu NameDataRange
4-33
4. Troubleshooting
HDMI FLT CNT LOS0ms
UNSTABLE BAN CNT1250ms
HDMI ROBIN0
HDMI CallbackON
HDMI CTS Thld0
HDMI CTS Cnt10
HDMI EQ0
HDMI Write Type0
HDMI Switch0
DVI SET TIME0
H Write0
HDMI Sync0
HDMI 3D DET1
HOT PLUG OFF HOLD TIME600ms
HDMI MUTE TIME0ms
HDMI NFST UNMUTE TIME800ms
HDMI FST UNMUTE TIME0ms
REPEA AUDIO PKTOFF
HDMI Stable Count3
HDMI HDCP ENOFF
HDMI HDCP EN FLAG85
POWER ON FLT CNT LOS
HDCP UPDATE SPIREADY
SPI VERSION0
HdmiRx EQ0
HDMI TMDS ERR DET1
DVB CI
TS Clock delay TC0
TS Clock delay S0
CI Control Buf ONON
TS Clock delay CPU1
TS Clock delay TC20
TS Clock delay S20
CI Control Buf ON21
TS Clock delay CPU20
Test Pattern
Scaler PatternOFF
Page 60
4-34
4. Troubleshooting
Factory Menu NameDataRange
US Post PatternOFF
FRC Pre Pattern0
FRC Post Pattern0
SOC TCON Pattern0
SOC TCON Pattern Level255
FRC OSD Pre Pattern0
FRC OSD Post Pattern0
FRC2 Pre Pattern0
FRC2 Post Pattern0
SOC TCON2 Pattern0
SOC TCON2 Pattern Level255
Upgrade
T-CON DATA UPGRADE
T-CON FW UPGRADE
T-CON CheckSum
T-CON2 Usb Download
T-CON2 CheckSum
PANEL EEPROM UPGRADE
PANEL FLASH UPGRADE
Logic Usb D/L
SUBMICOM UPGRADE.
SUBMICOM JP USB UPGRADE
BT UPGRADE.
Main-Image)
BT FREEPAIRING
Function Upgrade
FRC3D FW UPGRADE
FRC3D SRP UPGRADE
FRC3D LD UPGRADE
FRC2 3D FW UPGRADE
Camera Upgade.
Mic Upgrade.
* Upgrade Sub-Micom Program
* Upgarde BT(There is upgrade program in
* Upgarde Camera module(There is upgrade program
in Main-Image)
* Upgarde MIC in Camera module(There is upgrade
program in Main-Image)
Jump UPGRADE
IR Blaster Upgrade
IR Blaster delay time
NTV CU UPDATE
Page 61
Factory Menu NameDataRange
4-35
4. Troubleshooting
UD LDC PROFILE UPGRADE
Pic Data USB Update
Audio Data USB Update
Eco Data USB Update
CI CPLD Upgrade
SC ADK Upgrade
Other Setting
Delete S/N
IPERFStopped
Expert
CAL Data Backup…
CAL Data Restore
MICOM POWER OFFON
NTV CU FW VER0
ATV IF AGC SPEED0
Upgrade UHD OSD Test0
Main USB Path
JackP USB Path
Source Direct On/OffOFF
Apps Update
Auto PowerLAST POWER
SMCE Control
Motor Test
Cube Test
V APPOFF
Picture Direct On/OffOFF
SVC PanelORIGINAL
S/N
Serial number
Writing S/N
ADC/WB
Factory Menu NameDataRange
ADC
AV Calibaration
Comp Calibration
PC Calibration
Page 62
4-36
4. Troubleshooting
Factory Menu NameDataRange
HDMI Calibration
ADC Result
1st_Y_GH0
1st_Y_GL0
1st_Cb_BH0
1st_Cb_BL0
1st_Cr_RH0
1st_Cr_RL0
2nd_R_L128
2nd_G_L128
2nd_B_L128
2nd_R_H69
2nd_G_H69
2nd_B_H69
White Balance
R-Offset128
G-Offset128
B-Offset128
R-Gain128
G-Gain128
B-Gain128
WB-W2_R_Offset128
WB_W2_B_Offset128
WB_W2_R_Gain136
WB_W2_B_Gain76
WB_N_R_Offset128
WB_N_B_Offset128
WB_N_R_Gain131
WB_N_B_Gain119
MGA
MGA On/OffOFF
R1_Gain
G1_Gain
B1_Gain
R2_Gain
G2_Gain
B2_Gain
Page 63
Factory Menu NameDataRange
4-37
4. Troubleshooting
R3_Gain
G3_Gain
B3_Gain
R4_Gain
G4_Gain
B4_Gain
R5_Gain
G5_Gain
B5_Gain
R6_Gain
G6_Gain
B6_Gain
R7_Gain
G7_Gain
B7_Gain
R8_Gain
G8_Gain
B8_Gain
R9_Gain
G9_Gain
B9_Gain
R10_Gain
G10_Gain
B10_Gain
SPI White Balance
SPI White Balance On/Off
SPI R-Offset
SPI G-Offset
SPI B-Offset
SPI R-Gain
SPI G-Gain
SPI B-Gain
SPI N Rgain
SPI N Bgain
SPI N Roffset
SPI N Boffset
SPI W2 Rgain
Page 64
4-38
4. Troubleshooting
Factory Menu NameDataRange
SPI W2 Bgain
SPI W2 Roffset
SPI W2 Boffset
SPI MGA
WB Data to SPI
Advanced
Page 65
4-39
4. Troubleshooting
4-5. AV Control Tabe
Control ItemCmd1Cmd2Cmd3Value
GeneralPowerPower0x000x000x000x00
Off0x01
On0x02
VolumeDirect0x010x000x00(0~100)
Up0x010x00
Down0x020x00
Mute0x020x000x000x00
Ch.Direct0x04-
ContinuousUp
Down
InputSource ListTVTV
AVAV1
AV2
AV3
S-VideoS-Video1
S-Video2
S-Video3
ComponentComponent1
Component2
Component3
PCPC1
PC2
PC3
HDMIHDMI1
HDMI2
HDMI3
HDMI4
DVIDVI1
DVI2
DVI3
RVURVU
PICTUREModeDynamic(Entertain)
Standard
Movie
Natural
CAL-NIGHT
CAL-DAY
BD Wise
Relax
0x030x000x010x00
0x020x00
0x0a0x000x000x00
0x010x00
0x01
0x02
0x020x00
0x01
0x02
0x030x00
0x01
0x02
0x040x00
0x01
0x02
0x050x00
0x01
0x02
0x03
0x060x00
0x01
0x02
0x070x00
0x0b0x000x000x00
0x01
0x02
0x03
0x04
0x05
0x06
0x07
Page 66
4-40
4. Troubleshooting
Control ItemCmd1Cmd2Cmd3Value
PICTUREBackLight(CellLight)0~20
Contrast0~100
Brightness0~100
Sharpness0~100
Color0~10
TintG/R
Advanced SettingsBlack ToneOff
Dark
Darker
Darkest
Dynamic ContrastOff
Low
Medium
HIgh
Gamma -3 ~ 3
RGB Only ModeOff
Red
Green
Blue
Color SpaceAuto
Native
Custom
White BalanceR-Offset(LCD)
White Balance G-Offset(LCD)
White Balance B-Offset(LCD)
White Balance R-Gain(LCD)
White Balance G-Gain(LCD)
White Balance B-Gain(LCD)
White Balance Reset(LCD)
Flesh Tone-15 ~ 15
xvYCCOff
On
Motion LightingOff
On
Color Space Custom
Color
Red
Green
Blue
Yellow
0x010x00(0~20)
0x020x00(0~100)
0x030x00(0~100)
0x040x00(0~100)
0x050x00(0~100)
0x060x00(0~100)
0x070x000x00
0x01
0x02
0x03
0x010x00
0x01
0x02
0x03
0x03(-3~3)
0x050x00
0x01
0x02
0x03
0x060x00
0x01
0x02
0x07(-50~50)
0x08(-50~50)
0x09(-50~50)
0x0a(-50~50)
0x0b(-50~50)
0x0c(-50~50)
0x0d0x00
0x0e(-15~15)
0x100x00
0x01
0x110x00
0x01
0x120x00
0x01
0x02
0x03
Page 67
4-41
4. Troubleshooting
Control ItemCmd1Cmd2Cmd3Value
PICTUREAdvanced SettingsColor Space Custom
Color
Color Space Custom
Color Red Value
Color Space Custom
Color Green Value
Color Space Custom
Color Blue Value
Color Space Custom
Reset
LED Motion PlusOff
10p White BalanceOff
Picture OptionColor ToneCool
Digital Noise FilterOff
MPEG Noise FilterOff
HDMI Black LevelNormal
Film ModeOff
Cyan
Magenta
0~100
0~100
0~100
On(Normal)
Cinema
Ticker
On
Interval
Red
Green
Blue
Reset
Standard
Warm1
Warm2
Low
Medium
High
Auto
Auto
Visualization
Low
Medium
High
Auto
Low
Auto1
0x04
0x05
0x130~100
0x140~100
0x150~100
0x1c0x00
0x0a0x070x00
0x01
0x02
0x03
0x070x160x00
0x070x160x01
0x070x17(1~10)
0x070x18(-50~50)
0x070x19(-50~50)
0x070x1a(1~10)
0x000x1b0x00
0x0a0x000x00
0x01
0x02
0x03
0x020x00
0x01
0x02
0x03
0x04
0x05
0x030x00
0x01
0x02
0x03
0x04
0x040x00
0x01
0x050x00
0x01
Page 68
4-42
4. Troubleshooting
Control ItemCmd1Cmd2Cmd3Value
PICTUREFilm ModeAuto2
Cinema
Smooth
Auto Motion PlusOff
Clear
Standard
Smooth
Custom
Blur Reduction
Judder Reduction
LED Clear MotionOff
LED Clear MotionOn
HDMI1 UHD Color
Mode
HDMI2 UHD Color
Mode
HDMI3 UHD Color
Mode
HDMI4 UHD Color
Mode
Analog Clean ViewOn
Screen AdjustmentPicture Size16:9
Fit to ScreenOff
ZoomZoom1
PositionPosition1
Off
On
Off
On
Off
On
Off
On
Zoom1
Zoom2
Wide Fit
4:3
Screen Fit
Smart View I
Smart View II
Auto Wide
Wide Zoom
Zoom
Zoom2
Zoom3
Zoom4
Position2
0x02
0x03
0x060x00
0x01
0x02
0x03
0x04
0x0b0x01value
0x02value
0x030x00
0x01
0x040x00
0x01
0x050x00
0x01
0x060x00
0x01
0x070x00
0x01
0x080x00
0x0b0x0a0x010x00
0x01
0x02
0x03
0x04
0x05
0x06
0x07
0x08
0x09
0x0a
0x0b0x000x00
0x0c0x000x00
0x01
0x02
0x03
0x010x00
0x01
Page 69
4-43
4. Troubleshooting
Control ItemCmd1Cmd2Cmd3Value
PICTUREScreen AdjustmentPositionPosition3
Position4
Reset PictureReset Picture
3D3D ModeOff
2D->3D
Side By Side
Top Bottom
Line By Line
Vertical Line
Checker BD
Frame
Sequence
3D → 2D
3D View Point
Depth
3D Auto ViewOff
3D Light ControlLow
L/R ChangeL to R
3D Perspective
Optimize
Factory-SVBExpert-N/D AdjOn
Off
On
Message
Notice
On
Auto1
Auto2
High
R to L
Off
Fix
0x02
0x03
0x0d0x0b0x000x00
0x0e0x0c0x000x00
0x01
0x02
0x03
0x04
0x05
0x06
0x07
0x010x00
0x01
0x02(-5~5)
0x03(1~10)
0x050x00
0x01
0x02
0x03
0x04
0x060x00
0x01
0x070x00
0x01
0x08value
0x09value
0x0b0x0d0x000x00
0x01
0x02
Apply Picture ModeAll Sources
Current Source
PipPIPOff
On
Antenna
Size
Position
Sound_Select_
Main
0x0f0x000x000x00
0x01
0x0b0x080x000x00
0x01
0x010xff
0x020xff
0x030xff
0x040x00
Page 70
4-44
4. Troubleshooting
Control ItemCmd1Cmd2Cmd3Value
PICTUREPipSound_Select_
Sub
Channel_Up0x050x00
Channel_Down0x01
SoundSound ModeStandard0x0c0x000x000x00
Music
Movie
Clear Voice
Amplify0x04
EqualizerBalance
100hz
300hz
1khz
3khz
10khz
Reset
SRS TruSurround HDOff
Virtual SurrondOn
SRS TruDialogOff
Dialog ClarifyOn
Preferred LanguageEnglish
Spanish
French
Korean
Japanese
Multi-Track SoundMono
Stereo
SAP
Auto VolumeOff0x060x000x00
Normal0x01
Night
Speaker SelectTV Speaker
External Speaker
Audio Out
Sound SelectMain
Sub
Sound ResetSound Reset
3D AudioOff
Low
Medium
High
0x010x00(0~20)
0x01(0~20)
0x02(0~20)
0x03(0~20)
0x04(0~20)
0x05(0~20)
0x060x00
0x020x000x00
0x030x000x00
0x040x000x00
0x050x000x00
0x070x000x00
0x080x000x00
0x090x000x00
0x0a0x000x00
0x01
0x01
0x02
0x03
0x01
0x01
0x01
0x02
0x03
0x04
0x01
0x02
0x02
0x01
0x01
0x01
0x01
0x02
0x03
Page 71
4-45
4. Troubleshooting
Control ItemCmd1Cmd2Cmd3Value
SoundTV Installation TypeStand
Wallmount
Audio DelayDealy Value (0~250)
KEYKey Generation
OSDShow/Hide ControlShow
Hide
Get
Status
* Refer for TableKEYValue
Power (On/Off)
Volume(0~100)
Mute (On/Off)
Channel Number
Source (TV/AV/…/HDMI/…)
Picture Size
3D (On/Off)
Picture Mode
Sound Mode
0x0c0x000x00
0x01
0x0d0x00
0x0d0x000x00
0x0e0x000x000x00
0xf00x000x000x00
0xf00x010x000x00
0xf00x020x000x00
0xf00x030x000x00
0xf00x040x000x00
0xf00x050x000x00
0xf00x060x000x00
0xf00x070x000x00
0xf00x080x000x00
0~250
(0x00~0xFA)
*Refer for
Table
0x01
Up96 (0x60)
Down97 (0x61)
Left101 (0x65)
Right98 (0x62)
Menu26 (0x1A)
Enter(OK)104 (0x68)
EXIT45 (0x2D)
Page 72
4-46
4. Troubleshooting
4-6. Dimensions
Port panel detail / Rear view
Model name
QN49Q6FAMF4.0713.514.80
(Unit: inches)
123
QN55Q6FAMF6.5816.195.29
Page 73
4-47
4. Troubleshooting
4-7. Updating the TV’s Software
View your TV's software version and update it if necessary.
• SettingsSupport Software Update
Updating the TV’s software to the latest version
DO NOT turn off the TV’s power until the update is complete. The TV will turn off and on automatically
after completing the software update. Video and audio settings will be reset to their defaults after a
CAUTION
Updating through the Internet
• Settings Support Software Update Update Now
Updating from the Internet requires an active Internet connection.
Updating through a USB device
• Settings Support Software Update Update Now
After downloading the update le from the Samsung website and storing it on a USB device, connect the USB device to
the TV to update.
To update using a USB ash drive, download the update package from Samsung.com to your computer. Then, save •
the update package in the USB device's top-level folder. Otherwise, the TV will not be able to locate the update
package.
software update.
Updating the TV automatically
• Settings Support Software Update Auto Update
If the TV is connected to the Internet, you can have the TV's software update itself automatically while you are watching
the TV. When the background update is completed, it is applied the next time the TV is turned on.
If you agree to the Smart Hub terms and conditions, Auto Update is set to On automatically. If you want this function
disabled, use the Select button to turn it off.
This function may take a longer time if another network function is running concurrently.•