Samsung QN82Q6DR, QN55Q6DR, QN65Q6DR, QN43Q6DR, QN49Q6DR User Manual

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Samsung QN82Q6DR, QN55Q6DR, QN65Q6DR, QN43Q6DR, QN49Q6DR User Manual

USER MANUAL

QN43Q6DR QN49Q6DR QN55Q6DR

QN65Q6DR QN75Q6DR QN82Q6DR

Thank you for purchasing this Samsung product.

To receive more complete service, please register your product at www.samsung.com Model Serial No.

If you have any questions, please call us at 1-800-SAMSUNG (1-800-726-7864) for assistance.

Before Reading This UserManual

This TV comes with this usermanual and an embedded e-Manual.

Before reading this usermanual, review the following:

UserManual

Read this provided usermanual to see information

 

about product safety, installation, accessories, initial

 

configuration, and product specifications.

e-Manual

Formore information about this TV, read the e-Manual

 

embedded in the product.

 

•• To open the e-Manual,

 

> Settings > Support > Open e-Manual

Scan this QR code with yoursmart device to visit Samsung's online CustomerService Center. You can also use yourPC to visit "www.samsung.com" and click Support. On the website, you can download the manuals and see its contents on yourPC ormobile device.

Learning the e-Manual's assistance functions

 

 

 

Search

Select an item from the search results to load the corresponding page.

 

 

 

 

 

 

 

 

Index

Select a keyword to navigate to the relevant page.

 

 

 

 

 

 

 

 

 

 

RecentlyViewed

Select a topic from the list of recentlyviewed topics.

 

 

 

Topics

 

 

 

 

 

 

 

 

 

•• Some menu screens cannot be accessed from the e-Manual.

Learning the functions of the buttons that appearon e-Manual topic pages

 

Try Now

Allows you to access the corresponding menu item and try out the feature

 

right away.

 

 

 

 

 

 

Link

Access an underlined topic referred to on an e-Manual page immediately.

 

 

 

English - 2

Warning! Important Safety Instructions

Please read the Safety Instructions before using yourTV.

Referto the table below foran explanation of symbols which may be on yourSamsung product.

 

CAUTION

 

 

 

 

 

 

 

Class II product: This symbol indicates that a

 

 

 

 

 

 

 

 

safety connection to electrical earth (ground)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

is not required. If this symbol is not present on

RISK OF ELECTRIC SHOCK. DO NOTOPEN.

 

 

 

 

 

 

 

a product with a powercord, the product MUST

 

 

 

 

 

 

 

have a reliable connection to protective earth

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(ground).

 

 

 

 

 

 

 

 

 

 

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO

 

 

 

 

 

 

 

 

NOT REMOVE COVER (OR BACK). THERE ARE NO USER

 

 

 

 

 

 

 

AC voltage: Rated voltage marked with this

SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO

 

 

 

 

 

 

 

symbol is AC voltage.

QUALIFIED PERSONNEL.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

This symbol indicates that high voltage is

 

 

 

 

 

 

 

DC voltage: Rated voltage marked with this

 

present inside. It is dangerous to make any kind

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

symbol is DC voltage.

 

of contact with any internal part of this product.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

This symbol indicates that this product has

 

 

 

 

 

 

 

Caution. Consult instructions foruse: This

 

included important literature concerning

 

 

 

 

 

 

 

symbol instructs the userto consult the user

 

operation and maintenance.

 

 

 

 

 

 

 

manual forfurthersafety related information.

 

 

 

 

 

 

 

 

 

 

•• The slots and openings in the cabinet and in the back orbottom are provided fornecessaryventilation. To ensure reliable operation of this apparatus and to protect it from overheating, these slots and openings must neverbe blocked orcovered.

––Do not place this apparatus in a confined space, such as a bookcase orbuilt-in cabinet, unless proper ventilation is provided.

––Do not place this apparatus nearorovera radiatororheat register, orwhere it is exposed to direct sunlight.

––Do not place vessels (vases etc.) containing wateron this apparatus, as this can result in a fire orelectric shock.

•• Do not expose this apparatus to rain orplace it nearwater(neara bathtub, washbowl, kitchen sink, orlaundry tub, in a wet basement, orneara swimming pool, etc.). If this apparatus accidentally gets wet, unplug it and contact an authorized dealerimmediately.

•• This apparatus uses batteries. In yourcommunity, there might be environmental regulations that require you to dispose of these batteries properly. Please contact yourlocal authorities fordisposal orrecycling information.

•• Do not overload wall outlets, extension cords, oradaptors beyond theircapacity, since this can result in fire or electric shock.

•• Power-supply cords should be placed so that they are not likely to be walked on orpinched by items placed upon oragainst them. Pay particularattention to cords at the plug end, at wall outlets, and at the point where they exit from the appliance.

•• To protect this apparatus from a lightning storm, orwhen left unattended and unused forlong periods of time, unplug it from the wall outlet and disconnect the antenna orcable system. This will prevent damage to the set due to lightning and powerline surges.

English - 3

•• Before plugging in the AC powercord of the TV, make sure that the operational voltage of the TV matches the voltage of yourlocal electrical powersupply. Referto the powerspecifications section of the manual and/orthe powersupply label on the product forvoltage and amperage information.

•• Neverinsert anything metallic into the open parts of this apparatus. This may cause a dangerof electric shock.

•• To avoid electric shock, nevertouch the inside of this apparatus. Only a qualified technician should open this apparatus.

•• Be sure to plug in the powercord until it is firmly seated. When unplugging the powercord from a wall outlet, always pull on the powercord's plug. Neverunplug it by pulling on the powercord. Do not touch the powercord with wet hands.

•• If this apparatus does not operate normally - in particular, if there are any unusual sounds orsmells coming from it - unplug it immediately and contact an authorized dealerorservice center.

•• Be sure to pull the powerplug out of the outlet if the TV is to remain unused orif you are going to leave the house foran extended period of time (especiallywhen children, elderly, ordisabled people will be left alone in the house).

––Accumulated dust can cause an electric shock, an electric leakage, ora fire by causing the powercord to generate sparks and heat orby causing the insulation to deteriorate.

•• Be sure to contact an authorized Samsung service centerforinformation if you intend to install yourTV in a location with heavy dust, high orlow temperatures, high humidity, chemical substances, orwhere it will operate 24 hours a day such as in an airport, a train station, etc. Failure to do so may lead to serious damage to yourTV.

•• Use only a properly grounded plug and wall outlet.

–– An improperground may cause electric shock orequipment damage. (Class l Equipment only.)

•• To turn off this apparatus completely, disconnect it from the wall outlet. To ensure you can unplug this apparatus quickly if necessary, make sure that the wall outlet and powerplug are readily accessible.

•• Store the accessories (batteries, etc.) in a location safely out of the reach of children.

•• Do not drop orstrike the product. If the product is damaged, disconnect the powercord and contact a Samsung service center.

•• To clean this apparatus, unplug the powercord from the wall outlet and wipe the product with a soft, dry cloth. Do not use any chemicals such as wax, benzene, alcohol, thinners, insecticide, airfresheners, lubricants, ordetergents. These chemicals can damage the appearance of the TV orerase the printing on the product.

•• Do not expose this apparatus to dripping orsplashing.

•• Do not dispose of batteries in a fire.

•• Do not short-circuit, disassemble, oroverheat the batteries.

•• There is dangerof an explosion if you replace the batteries used in the remote with the wrong type of battery. Replace onlywith the same orequivalent type.

•• WARNING - TO PREVENT THE SPREAD OF FIRE, KEEP CANDLES AND OTHER ITEMS WITH OPEN FLAMES AWAY FROM THIS PRODUCTATALL TIMES.

•• Use care when touching the TV afterit has been on forsome time. Some parts can be warm to the touch.

•• State of California Proposition 65 Warning

WARNING: Cancerand Reproductive Harm - www.P65Warnings.ca.gov

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Internet security

Samsung takes a numberof steps to protect its Internet-compatible Smart TVs against unauthorized incursions and hacking. Forexample, certain sensitive communications between the TV and the Internet servers are encrypted. In addition, the TV’s operating system has adopted controls to prevent the installation of unauthorized applications. Although we take steps to protect yourSmart TV and personal information, no Internet-connected device or transmission is completely secure. We therefore encourage you to take additional steps to safeguard yourTV, secure yourInternet connection, and minimize the risk of unauthorized access. These steps are listed below:

•• When Samsung releases software updates to improve the security of yourTV, you should promptly install these updates. To automatically receive these updates, turn on Auto Update in the TV's menu ( >Settings > Support > Software Update > Auto Update). When an update is available, a popup message appears on the TV screen. Accept the software download and update by selecting Yes when prompted. Take steps to secure your wireless access point and network. Youraccess point's manual should provide additional details about how to implement the following measures:

––Secure yourwireless access point's management settings with a unique password to prevent unauthorized changes to security related settings.

––Implement standard encryption (e.g., WPA2 encryption) on yourwireless access point to secure yourwireless network signal.

––Secure access to yourwireless network with a hard-to-guess password.

––Confirm youraccess point's firewall setting is enabled (if so equipped).

––Make sure that all yourInternet-connected devices are behind yournetwork's firewall.

––If youraccess point ormodem has a standby mode button, use it to disconnect yourhome network from the Internet when it is not in use.

•• Use strong passwords forall yourInternet accounts (Netflix, Facebook, etc.). If yourTV has a camera, recess the camera into the TV's bezel when it is not in use. Recessing the camera makes it inoperative.

•• If any unexpected messages appearon yourTV screen requesting permission to link a device orenable a remote session, do NOT accept.

•• Do not visit suspicious web sites and do not install any suspicious programs. We recommend that users install only those authorized apps provided by Samsung through Samsung Smart Hub.

Figures and illustrations in this UserManual are provided forreference only and may differfrom the actual product appearance. Product design and specifications may change without notice.

English - 5

 

Contents

 

 

Before Reading This UserManual ----------------------------------------------------------------------------

2

 

Warning! Important Safety Instructions ----------------------------------------------------------------------------

3

01

TV Installation

 

 

Mounting the TV on a wall ----------------------------------------------------------------------------

7

 

Providing properventilation foryourTV ----------------------------------------------------------------------------

8

 

Safety Precaution: Securing the TV to the wall to prevent

 

 

falling ----------------------------------------------------------------------------

9

02

The Samsung Smart Remote

 

 

About the Buttons on the Samsung Smart Remote ----------------------------------------------------------------------------

10

 

Pairing the TV to the Samsung Smart Remote ----------------------------------------------------------------------------

11

 

Installing batteries into the Samsung Smart Remote ----------------------------------------------------------------------------

11

03

Initial Setup

 

 

Using the TV Controller ----------------------------------------------------------------------------

12

04

Troubleshooting and Maintenance

 

 

Troubleshooting ----------------------------------------------------------------------------

13

 

What is Remote Support? ----------------------------------------------------------------------------

14

 

Eco Sensorand screen brightness ----------------------------------------------------------------------------

15

 

Caring forthe TV ----------------------------------------------------------------------------

15

05

Specifications and OtherInformation

 

 

Specifications ----------------------------------------------------------------------------

16

 

Environmental Considerations ----------------------------------------------------------------------------

17

 

Decreasing powerconsumption ----------------------------------------------------------------------------

18

 

Dimensions ----------------------------------------------------------------------------

18

 

Licenses ----------------------------------------------------------------------------

18

 

LIMITED WARRANTY TO ORIGINAL PURCHASER ----------------------------------------------------------------------------

19

English - 6

01 TV Installation

Mounting the TV on a wall

If you mount this TV on a wall, follow the instructions exactly as set out by the manufacturer. Unless it is correctly mounted, the TV may slide orfall and cause serious injury to a child oradult and serious damage to the TV.

Formodels providing wall mount adapters, install the adapters as shown in the figure below before installing the wall mount kit.

•• Referto the installation manual included with the Samsung wall mount kit.

Wall mount Adapter

Wall mount bracket

C

Wall mount Adapter

Wall mount bracket

C

–– Forthe 82 inch model, does not use wall mount adapters.

TV

TV

•• Samsung Electronics is not responsible forany damage to the product orinjury to yourself orothers if you choose to install the wall mount on yourown.

•• To orderthe wall mount kit, contact Samsung CustomerCare at1-800-SAMSUNG (1-800-726-7864).

•• You can install yourwall mount on a solid wall perpendicularto the floor. Before attaching the wall mount to surfaces otherthan plasterboard, contact yournearest dealerforadditional information. If you install the TV on a ceiling orslanted wall, it may fall and result in severe personal injury.

•• When installing a wall mount kit, we recommend you fasten all fourVESA screws.

•• If you want to install a wall mount kit that attaches to the wall using two top screws only, be sure to use a Samsung wall mount kit that supports this type of installation. (You may not be able to purchase this type of wall mount kit, depending on the geographical region.)

•• Standard dimensions forwall mount kits are shown in the table below.

•• If you are installing a third-partywall mount, note that the length of the screws you can use to attach the TV to the wall mount is shown in column C in the table below.

TV size in

VESA screw hole specs

C (mm)

Standard

Pitch

Quantity

inches

(A * B) in millimeters

Screw

(mm)

 

 

43-55

200 x 200

43-45

 

 

 

65-75

400 x 400

M8

1.25

4

 

82

600 x 400

41-43

 

 

 

 

 

 

 

 

English - 7

Do not install yourwall mount kit while yourTV is turned on. This may result in personal injuryfrom electric shock.

•• Do not use screws that are longerthan the standard dimension ordo not complywith the VESA standard screw specifications. Screws that are too long may cause damage to the inside of the TV set.

•• Forwall mounts that do not complywith the VESA standard screw specifications, the length of the screws may differdepending on the wall mount specifications.

•• Do not fasten the screws too firmly. This may damage the product orcause the product to fall, leading to personal injury. Samsung is not liable forthese kinds of accidents.

•• Samsung is not liable forproduct damage orpersonal injurywhen a non-VESA ornon-specified wall mount is used orwhen the consumerfails to follow the product installation instructions.

•• Do not mount the TV at more than a15 degree tilt.

•• Always have two people mount the TV onto a wall.

–– For82 inch orlargermodels, have fourpeople mount the TV onto a wall.

Providing properventilation foryourTV

When you install yourTV, maintain a distance of at least 4 inches (10 cm) between the TV and otherobjects (walls, cabinet sides, etc.) to ensure properventilation. Failing to maintain properventilation may result in a fire ora problem with the product caused by an increase in its internal temperature.

•• When you install yourTVwith a stand ora wall mount, we strongly recommend you use parts provided by Samsung Electronics only. Using parts provided by anothermanufacturermay cause difficulties with the product orresult in injury caused by the product falling.

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