Native Instruments Traktor Kontrol D2 Setup Guide
Setup Guide
The information in this document is subject to change without notice and does not represent a
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Document authored by: Christian Schulz
Software version: 2.8 (04/2015)
Disclaimer
Special thanks to the Beta Test Team, who were invaluable not just in tracking down bugs, but
in making this a better product.
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Table of Contents
Table of Contents
1 Welcome to TRAKTOR KONTROL D2 ............................................................................
1.1 This is Included in the Box ..........................................................................................................6
1.2 Document Conventions ............................................................................................................... 6
2 Software Installation .................................................................................................
2.1 Important Software Installation Information .............................................................................. 8
2.2 Installation on Mac OS X ............................................................................................................ 9
2.3 Installation on Windows ............................................................................................................. 13
2.2.1 Locate and Start the Installation Program ................................................................. 9
2.2.2 Select the Components to Install ............................................................................... 9
2.2.3 Enter Your Password .................................................................................................. 11
2.2.4 Complete the Installation .......................................................................................... 12
2.3.1 Locate and Start the Installation Program ................................................................. 13
2.3.2 Confirm the Features to Install .................................................................................. 14
2.3.3 Confirm the Application Installation Path ................................................................. 15
2.3.4 Select Your Hardware Drivers .................................................................................... 16
2.3.5 Complete the Software Installation ........................................................................... 17
3 Product Activation with SERVICE CENTER ...................................................................
3.1 Activating Your Product Online ................................................................................................... 19
3.2 Updating Your Product ............................................................................................................... 23
3.1.1 Start SERVICE CENTER .............................................................................................. 19
3.1.2 Log In Into Your User Account .................................................................................... 20
3.1.3 Activate the Product .................................................................................................. 21
3.1.4 Finish the Online Activation ....................................................................................... 22
3.2.1 Select Updates .......................................................................................................... 23
3.2.2 Download the Updates ............................................................................................... 24
3.2.3 Install Your Updates .................................................................................................. 25
6
8
19
TRAKTOR KNOTRL D2 - Setup Guide - 4
3.3 Activating Your Product Offline .................................................................................................. 26
3.4 Further Information .................................................................................................................... 33
3.3.1 Start the Offline Activation ........................................................................................ 27
3.3.2 Create the Activation Request File ............................................................................. 28
3.3.3 Enter the Serial Number ............................................................................................ 29
3.3.4 Transfer the Activation Request File .......................................................................... 30
3.3.5 Open the Activation Return File ................................................................................. 31
3.3.6 Finish the Offline Activation ...................................................................................... 32
4 Hardware Installation ................................................................................................
4.1 Important Hardware Installation Information ............................................................................. 35
4.2 Unfolding the Feet ...................................................................................................................... 36
4.3 Connecting to Your Computer ..................................................................................................... 37
4.4 Connecting the Power Supply ..................................................................................................... 38
4.5 Final Preparations ...................................................................................................................... 39
5 What's Next ..............................................................................................................
6 Troubleshooting and FAQ ...........................................................................................
6.1 Installation Folder Not Found by an Update Installer .................................................................. 42
6.2 Audio Clicks and Drop-outs When Playing Tracks ....................................................................... 42
6.3 More Troubleshooting Resources ................................................................................................ 42
7 Support .....................................................................................................................
7.1 Knowledge Base / Online Support / Readme ............................................................................... 43
7.2 Forum ......................................................................................................................................... 44
7.3 Updates ...................................................................................................................................... 44
8 Product Returns ........................................................................................................
Table of Contents
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TRAKTOR KNOTRL D2 - Setup Guide - 5
Welcome to TRAKTOR KONTROL D2
This is Included in the Box
1 Welcome to TRAKTOR KONTROL D2
Thank you for purchasing the TRAKTOR KONTROL D2. On behalf of the entire Native Instruments team, we hope you are truly inspired by this product. This Setup Guide covers the following topics:
• How to install the TRAKTOR software on your computer.
• How to activate your TRAKTOR version using the SERVICE CENTER application.
• How to connect the devices and get your TRAKTOR KONTROL D2 system up and running.
• How to proceed once your TRAKTOR KONTROL D2 system is up and running.
• How to solve common problems and where to find further product support.
1.1 This is Included in the Box
The TRAKTOR KONTROL D2 box contains the following items:
• The TRAKTOR KONTROL D2.
• The D2's power supply.
• A USB cable.
• A safety instructions flyer.
• A sticker sheet.
1.2 Document Conventions
This document uses particular formatting to point out special facts and to warn you of potential issues. The icons introducing the following notes let you see what kind of information can
be expected:
Whenever this exclamation mark icon appears, you should read the corresponding note
carefully and follow the instructions and hints given there if applicable.
TRAKTOR KNOTRL D2 - Setup Guide - 6
Welcome to TRAKTOR KONTROL D2
Document Conventions
This light bulb icon indicates that a note contains useful extra information. This information may often help you to solve a task more efficiently, but does not necessarily apply to
the setup or operating systems you are using; however, it's always worth a look.
Furthermore, the following formatting is used:
• Text appearing in (drop-down) menus (such as Open…, Save as…) and paths to locations
on your hard drive or other storage devices is printed in italics.
• Text referring to elements appearing on the screen (labels of buttons, controls, text next
to checkboxes, etc.) is printed in light blue. Whenever you see this formatting applied,
you will find the same text appearing on your computer screen.
• Text referring to elements printed on hardware is formatted orange. Whenever you see this
formatting applied, you will find the same text appearing on the hardware.
• Important names and concepts are printed in bold.
Single instructions are introduced by this play button type arrow.
►
Results of actions are introduced by this smaller arrow.
→
TRAKTOR KNOTRL D2 - Setup Guide - 7
Software Installation
Important Software Installation Information
2 Software Installation
This section describes the installation process of the TRAKTOR software on Mac and on Windows.
2.1 Important Software Installation Information
Before starting the TRAKTOR software installation, here are some points to be aware of:
• Make sure you have downloaded the TRAKTOR software to your computer by following the
instructions on the registration page:
http://www.native-instruments.com/go-d2
If you have already registered your device but need to download the installer again, you
can find the relevant downloads in the "My Account" section of the NI website:
https://www.native-instruments.com/en/my-account/my-products-serials
• Carefully review the installer screens and the suggested installation paths in order to avoid
that any unwanted folders are created on your hard disk.
• Moving any folders related to Native Instruments software after installation is not recommended. Future software updates rely on the directory locations set during initial installation.
• After successful installation, you will find the TRAKTOR software installation folder on
your hard disk containing the application and the documentation resources. If you installed using the default settings, these folders can be found here:
◦ Mac OS X: Macintosh HD/Applications/Native Instruments/Traktor 2/
◦ Windows: C:\Program Files\Native Instruments\Traktor 2\
If you are using a Mac, continue reading with the following section ↑2.2, Installation on Mac
OS X and install the TRAKTOR software as explained. If you want to install the TRAKTOR soft-
ware on a Windows computer, continue reading with section ↑2.3, Installation on Windows and
follow the instructions.
TRAKTOR KNOTRL D2 - Setup Guide - 8
Software Installation
Installation on Mac OS X
2.2 Installation on Mac OS X
This section describes the process of installing the TRAKTOR software on Mac OS X. At the
end of the installation process, you will need to restart your computer. Please save your work
and close all applications before proceeding.
2.2.1 Locate and Start the Installation Program
1. Locate and unpack the downloaded installer package file on your computer.
2. Double-click the Traktor 2 Installer.mpkg file to start the installation procedure.
3. Follow the on-screen instructions.
2.2.2 Select the Components to Install
After you have accepted the software license agreement, the installer window displays the
components available for installation. This installer screen also contains information regarding
the amount of disk space the individual components will use.
TRAKTOR KNOTRL D2 - Setup Guide - 9
Software Installation
Installation on Mac OS X
The components selection screen of the installation program.
Basic Installation: This installs the TRAKTOR software along with its documentation. This component cannot be deselected. It also installs the SERVICE CENTER application (required for
activation of your product) and the CONTROLLER EDITOR application, which allows you to
configure the controllerʼs MIDI assignments for using the controller with applications other
than TRAKTOR.
Traktor Kontrol S4: This installs the driver for the TRAKTOR KONTROL S4 controller. If you do
not intend to use a TRAKTOR KONTROL S4 controller on your computer, you can deactivate
the checkbox.
Traktor Kontrol X1: This installs the driver for the TRAKTOR KONTROL X1 controller. If you do
not intend to use a TRAKTOR KONTROL X1 controller on your computer, you can deactivate
the checkbox.
Traktor Audio 10/6/2 Drivers: This installs the drivers for the TRAKTOR AUDIO 10, TRAKTOR
AUDIO 6 and TRAKTOR AUDIO 2 audio interfaces by Native Instruments. If you do not intend
to use any of these audio interfaces, you can deactivate the checkboxes.
TRAKTOR KNOTRL D2 - Setup Guide - 10
Software Installation
Installation on Mac OS X
Audio 8/4/2 DJ Drivers: This installs drivers for the AUDIO 8 DJ, AUDIO 4 DJ and AUDIO 2 DJ
audio interfaces by Native Instruments. If you do not intend to use any of these audio interfaces, you can deactivate the checkboxes.
Background Components
These components are not displayed in the installer window, but are always installed:
SERVICE CENTER: The SERVICE CENTER application is required for activation of the TRAKTOR
software. This component will automatically be installed unless a newer version of SERVICE
CENTER already exists on your computer.
CONTROLLER EDITOR: The CONTROLLER EDITOR application allows you to configure your controller for use as a MIDI controller with applications other than the TRAKTOR software. This
component will automatically be installed unless a newer version of CONTROLLER EDITOR already exists on your computer.
It is strongly recommended to install the TRAKTOR software to the default location. If you still
need to change the install location, click on the folder icon in the Location column and select
the desired folder.
After you have customized the installation as required, click Continue and then follow the
►
on-screen instructions.
2.2.3 Enter Your Password
Before installing the selected components, the installer will prompt you to enter your Mac OS X
password. This is a standard behavior on Mac OS X that makes sure you are aware of the
changes the installer is about to make.
The Mac OS X user account you are using needs to have Administrator privileges.
TRAKTOR KNOTRL D2 - Setup Guide - 11
The Mac OS X password prompt.
To proceed, enter your password and click OK.
►
The selected components will be installed.
→
2.2.4 Complete the Installation
After the components have been installed, you need to restart your computer.
Software Installation
Installation on Mac OS X
TRAKTOR KNOTRL D2 - Setup Guide - 12
The final screen of the installation program.
Click Restart to restart your computer and complete the software installation.
►
Software Installation
Installation on Windows
Your computer will immediately restart.
→
After your computer has restarted, start reading section ↑3, Product Activation with
►
SERVICE CENTER of this Setup Guide for information about product activation.
2.3 Installation on Windows
This section describes the installation process of the TRAKTOR software on Windows.
It may be necessary to disable your anti-virus software during installation, please refer to
the software's own documentation for further information.
2.3.1 Locate and Start the Installation Program
1. Locate and unpack the downloaded installer package file on your computer.
TRAKTOR KNOTRL D2 - Setup Guide - 13
Software Installation
Installation on Windows
2. Double-click the Traktor 2 Setup.exe file to start the installation procedure.
3. Follow the on-screen instructions.
2.3.2 Confirm the Features to Install
After you have accepted the software license agreement, the installer window displays the features available for installation.
The components selection screen of the installation program.
Basic Installation: This installs the TRAKTOR software along with its documentation. This component cannot be deselected.
Background Components
These components are not displayed in the installer window, but are always installed:
TRAKTOR KNOTRL D2 - Setup Guide - 14
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