Mitel UC360 User Manual

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MITEL

UC360 COLLABORATION POINT

USER GUIDE

NOTICE

The information contained in this document is believed to be accurate in all respects but is not warranted

by Mitel Networks™ Corporation (MITEL

). The information is subject to change without notice an d should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document. Revisions of this document or new editions of it may be issued to incorporate such changes.

No part of this document can be reproduced or transmitted in any form or by any means - electronic or mechanical - for any purpose without written pe rmission from Mitel Networks Corporation.

Trademarks

Mitel, UC360 are trademarks of Mitel Networks Corporation. Adobe Acrobat Reader is a registered trademark of Adobe Systems Incorporated. Other product names mentioned in this document may be trademarks of their respective companies and

are hereby acknowledged.

UC360 User Guide

Release 2.1, SP1

June 2014

®,™ Trademark of Mitel Networks Corporation

Table of Contents

iii

Chapter 1: UC360 New features

UC360 Release 2.1 New Features and Enhancements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Release 2.1, SP1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Release 2.1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Chapter 2: Introduction

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 UC360 Product Variants. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

UC360 Collaboration Point - Audio Enabled Conferencing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

UC360 Collaboration Point - Video Enabled Conferencing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 About This Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Chapter 3: About the UC360

About the UC360 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Main Screen - Conference App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Function Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Menu Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Action and Display Control Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Status Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Network Health . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Ethernet Trace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Using Gestures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Customizing the UC360 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Activating the UC360 Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Adjusting the In-Call Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Adjusting the Ringer Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Adjusting Brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Optional Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Sound/Keyboard Click . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Keypad Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 Using Clean Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Unmounting Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

UC360 User Guide

Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Chapter 4: Conference App

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Emergency Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25 Accessing Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Making a Conference Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Preparing for a Video Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Activating the HDMI Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Adjusting the Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 Making an Audio or Video Conference Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27 Using Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27 Using Camera Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Adding Calls to a Conference. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

About Incoming Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Placing a Conference Call on Hold. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

To talk with a caller privately . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Muting a Conference Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Ending a Conference Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Cleaning Up after a Conference Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Additional Information You May Need to Know . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Audio Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36 Video Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36 Conference Call Avatar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Chapter 5: Contacts App

About Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Finding Contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Calling a Contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Searching for a Contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Using the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Dialing a URI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

What is a URI? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Table of Contents

Chapter 6: Desktop Apps

About Using Desktop Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Displaying and Sharing Presentations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

Display a Presentation on a Video Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Displaying your presentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 Using the Presentation Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Selecting What Participants See on the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52 More About Video Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52 Tips on Presentation Sharing and Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53 Paused Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Accessing More Functionality While in Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Using MiCollab Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55 Using the Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

Opening Attachments from Web-based Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Support for Web-Based Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Dialing Phone Numbers from the Web Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58 Settings and Privacy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Using SmartOffice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Launching SmartOffice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Clicking Web Links in Smart Office Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Limitations of Using Picsel SmartOffice and Google Docs on the UC360 . . . . . . . . . . . . . .61 Using Cisco WebEx . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Using Join.Me . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Limitations of Using join.me . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Some Practical Applications for join.me . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 Using Remote RDP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Setting Up Your Computer to Use Remote Desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Launching Your RDP Session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Pre-Saved Remote Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67 Using Remote VNC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68 Basic Rules on How Presentation Sharing Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Appendix A : External Keyboard - Supported Keys

External Keyboard - Supported Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Qwerty Keyboard Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74 Azerty Keyboard Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

UC360 User Guide

Appendix B : Using Picsel SmartOffice

Using Picsel SmartOffice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

UC360 SmartOffice Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81 Editing User Interface Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

CHAPTER 1

UC360 NEW FEATURES

UC360 User Guide

UC360 New features

UC360 Release 2.1 New Features and Enhancements

This section of the document briefly describes the new features and enhancements availab le

on the Mitel

UC360 Collaboration Point with Release 2.1 software.

Release 2.1, SP1

The following features are introduced in Mitel UC360 Collaboration Point, Release 2.1, SP1:

• The Redial feature stores the last 5 numbers dialed from the keypad or the number of a dialed contact. See “Using Redial” on page 27.

• Y ou can add a + char acter as the first digit for international dialing. See “Using the Keyp ad” on page 44.

• New Camera Control functionality

- You can change the status of the camera at any point during a call. See “Using Camera Control” on page 28.

- New camera status icons in the upper right corner indicate whether the ca mer a is on or off. See “Status Bar” on page 18.

Release 2.1

The following features are being introduced in Mitel UC360 Collaboration Point, Release 2.1.

• UI Improvements

- The UC360 product variant is indicated on the main screen: Video Enabled Conferencing or Audio Enabled Conferencing. See “Main Screen - Conference App” on page 14.

- New icons for one-touch access to make calls, access contacts, start a presentation, enable self view, and close all apps. See “Action and Display Control Icons” on page 16.

- On-line help is now available — press on any active screen.

• Support for two extension microphones.

• Sound — this option can be enabled by you r administrator a nd allows you to hea r audible clicks for selections and keyboard input. See “Sound/Keyboard Click” on page 21.

• Incoming and Outgoing Call Improvements -an inco ming call appears on a conference avatar instead of the call fly-out bar. The call fly-out bar has been removed. See “Adding Calls to a Conference” on page 29.

• Mute/Light Indicator — you will see a red light displayed above the mute button while it’s muted. See “Muting a Conference Call” on page 33.

• New Presentation Controls window/overlay — when you launch an application, you will see the Presentation Controls window that allows you to change the display mode, close all apps, launch a new application, and move the overlay up or down. See “Using the Presentation Controls” on page 51.

UC360 User Guide

• Default Dial Pad display — an option that allows the dial pad to be the main window displayed. This option is enabled by your administrator. See “Keypad Home Screen” on page 21.

• New desktop applications:

- The MiCollab Conference icon provides access to easily launch MiCollab Conference. See “Using MiCollab Conference ” on pag e 55.

- The Files icon provides one-touch access to open files in Smart Office 2. See “Using SmartOffice” on page 60.

- The Remote VNC icon provides remote access for Mac or Linux desktops. See “Using Remote VNC” on page 68.

- The Cisco WebEx™ Meetings icon provides a simple screen sharing tool to share your desktop. See “Using Cisco WebEx” on page 62.

CHAPTER 2

INTRODUCTION

UC360 User Guide

Introduction

Mitel's UC360™ Collaboration Point is an all-in-one multimedia collaboration appliance that provides multi-party audio and video conferencing, in-room presentation display, and remote collaboration for personal office meeting areas and conference rooms.

The UC360 has a large 7-inch color multi-touch display screen. The LCD display has a resolution of 1024 x 600 and has a backlight with adjustable brightness.

It has a patented beam forming microphone array that delivers 360° audio clarity for all participants. It automatically locates the talker in the room and attenu ates background noise by adjusting the microphone sensitivity towards the current talker. It provides visual indication of the active speaker.

USB and Micro SD connectors are provided on the side of unit for quickly accessing files and presentations.

UC360 User Guide

UC360 Product Variants

The UC360 Collaboration Point comes in two product variants:

• MiVoice Conference Unit

• MiVoice Video Unit

The product variant is indicated on the main UC360 screen: Video Enabled Conferencing or Audio Enabled Conferencing. These product variants are described below.

UC360 Collaboration Point - Audio Enabled Conferencing

Audio Enabled Conferencing allows you to have up to a 4-party (UC360 and 3 parties) audio conference call and make in-room presentations to the HDMI device. In summary, it provides

• HD audio with 4-party audio bridge

• 16 beam forming microphones

• In-room presentation display (Mitel MiCollab Conference , Browser, Picsel® Sm artOffice™, Cisco WebEx™ Meetings, join.me™ and Remote RDP)

UC360 Collaboration Point - Video Enabled Conferencing

Video Enabled Conferencing provides the same functionality as the Audio Enabled Conferencing. It also allows you to have up to a 4-party (UC360 and 3 parties) vid eo conference call and to share a presentation with other remote participants. In summary, it provides

• HD audio with 4-party audio and HD video bridge

• Presentation display to remote participants

• Point-to-point video

This document includes procedures for bo th UC360 product variants.

In summary, the UC360 Collaboration Point provides:

• Superior audio conferencing capability, including a beam forming microphone array

• Built-in presentation display capability via HDMI interface that supports connection to high definition LCD display/projector

• Built-in compatible MS Office readers and editors

• Access to the Browser for Gmail and Outlook Web Access, and for web-based content

• Access to simple screen sharing tools (Mitel MiCollab Conference, Cisco WebEx™ Meetings and join.me™)

• Remote desktop access (no need to bring laptop to give a presentation)

• Support for multiple file access methods, including USB Flash Drive, micro SD Card, Dropbox™ , Google® Docs, and Box.net

Introduction

• Audio conferences for up to four parties

• High Definition video conferencing for up to four parties with an integr ated conference bridge

• Support for integration with Active Directory and LDAP

• Ability to display remote presentations

UC360 User Guide

About This Document

This document contains the following information :

• a general description of the UC360 Collaboration Point, its interface, menu bars, and icons

• additional user information not covered in the Quick Reference Card

About the UC360

Read this chapter to learn more about the UC360 and how to use it.

The UC360 has the following applications:

• Conference App — see “Conference App” on page 23

• Contacts App — see “Contacts App” on page 39

• MiCollab Conference — see “Using MiCollab Conference” on page 55

• Browser — see “Using the Browser” on page 56

• Picsel SmartOffice 2 — see “Using SmartOffice” on page 60

• Cisco WebEx Meeting — see “Using Cisco WebEx” on page 62

• join.me — see “Using Join.Me” on page 63

• Remote (RDP) — see “Using Remote RDP” on page 64

• Remote VNC — see “Using Remote VNC” on page 68

UC360 User Guide

Main Screen - Conference App

The high-resolution touch screen and simple finger gestures make it easy to use the UC360.

Function Keys

Function Button Press to ...

Home

Back

Mute

Volume

Go to the Home screen

Display the Menu bar. See the “Menu Bar” on page 15

Go back one menu or to the previous screen

Turn the microphone on or off

Increase or decrease the volume

About the UC360

Menu Bar

When you press the Menu button, the menu bar is displayed.

Menu Button Press to ...

Settings

About

Open the Settings menu

Display information about the UC360 and the product variant, hardware and software version.

UC360 User Guide

Action and Display Control Icons

The icons on the UC360 display screen allow you to quickly and easily make calls, access contacts, share presentations, control the camera and access Help.

Icon Press to ...

Phone only - Tap to open the keypad and enter numbers to

make an audio call Phone and camera - Tap to open the keypad to make a

audio/video call

Tap to open the Contacts App, select a contact and make a call

Launch an application for a presentation

This icon is available if the HDMI monito r is turned on and the camera is configured. Tap to open the Camera Control dialog.

Tap to Turn Camera Off Tap to Turn Self View On

. Note: For an Audio-Enabled UC360, the Camera Control icon is not available.

Select what participants will see: App Only, App & Video, Video Only, Nothing

Opens help on any active screen

About the UC360

Status Bar

The status bar at the top of the screen displays information about the UC360 and its network.

Status Icon/Information What it means

Date

Extension number - The number comes from the username field under SIP settings.

Green - the camera is on. Red - the camera is off.

Note that for an Audio-Enabled UC360, the Camera Status icons are not available.

Network connectivity

Red: UC360 is disconnected from the network Amber: UC360 is attempting to register with the SIP server Green: UC360 is successfully registered with the SIP server

Network Health Icon (see “Network Health” on page 19) Indicates when the alarm threshold is reached for packet loss on both

audio and video calls.

Ethernet trace icon (see “Ethernet Trace” on page 19)

Current time

UC360 User Guide

Network Health

Y ou will see a network health icon displayed when the alarm threshold is reached for p acket loss on both audio and video calls.

The icon appears in the following locations:

• upper right hand corner next to the Network Status icon

• on a conference participant

The icon will only appear if there is congestion. If the packet loss falls below the alarm threshold during the call, the network congestion icon will disappear.

To see details while network congestion is occurring:

1. Press Menu then Settings .

2. Tap Network Congestion Info.

Ethernet Trace

The UC360 is configured to allow you to manually capture traces when network impairment or voice quality issues are present.

1. Press Menu then Settings .

2. Tap Start Ethernet Trace.

When the St art Ethernet Trace option is se lected, a trace icon appears next to the network icon in the upper right hand corner. The trace icon will be visible for the duration of the trace, which is one minute.

Contact the System Administrator with details of the UC360 issue. Y our administrator can also set an option so ethernet traces are captured automatically when network congestion occurs.

About the UC360

Using Gestures

You can use the following gestures on the UC360 touch screen:

Gesture What it does

Tap Drag Scroll

The UC360 does not support the two-finger pinch or zoom.

Simply tap your finger on what you want to interact with Place your finger and drag across the screen Move page up or down quickly, right or left

Customizing the UC360

Follow the procedures below to customize the UC360.

Activating the UC360 Display

• If the UC360 screen is dark, press Home . Note: If a mouse is attached, the mouse does not activate the display.

Adjusting the In-Call Volume

• Press the volume button during a call.

Note: The default setting for the In-call volume is restored after only after a reboot.

Adjusting the Ringer Volume

• Press the volume button during ringing or idle.

Adjusting Brightness

1. Press Home to display the Menu bar.

2. Press Settings .

3. Tap Brightness.

4. Drag the brightness slider to the desired brightness.

UC360 User Guide

Optional Settings

You can have your administrator configure optional settings for your UC360.

Sound/Keyboard Click

Y our administrator can configure your UC360 with Sound so that you hear audible clicks for all selections and keyboard input.

Keypad Home Screen

Y our UC360 can be configured with the keyp ad as the Home screen. See the guidelines below .

• Y ou can close the keypad by pressing the X in upper right corner or by pressing the Home or Back button.

• If the Contacts App is displayed and pressing Home or Back returns to the Conference

App, then the Conference App remains displayed. The home screen does not return to the keypad.

• The keypad home screen will be displayed if you do any of the following:

- Close All Apps

- Close All Apps in the Launch Application screen

- Select "Nothing" in the Display Mode dialog.

After a dialog closes, the default keypad will display. You can close a dialog in various ways and return to the Keypad Home screen:

• Close the box at upper right

•Back

•Home

•Menu

• Incoming call

• Time-out (in the case of some of the error message dialogs)

in the main conference view

About the UC360

Using Clean Mode

Use Clean Mode to clean the UC360 touch screen.

1. Press to display the Menu bar.

2. Press Settings .

3. Tap Clean Mode.

4. When the screen is clean, hold for 3 seconds to exit Clean Mode.

Unmounting Media

If you use a USB flash drive or SD card, unmount it before removing it.

1. Press Settings .

2. Select Unmount Media.

3. Select SD Card or USB Flash Drive.

4. Remove the SD card or USB Flash Drive. Note: If you remove a device without properly unmounting it first, you will see an icon (yellow

triangle with an exclamation mark) in the status bar in the upper right corner.

The UC360 Android operating system only supports FAT formatted USB drives. USB drives with U3 formatting will not be recognized by the UC360.

Using the Keyboard

It is recommended that you attach a physical keybo ard and mouse to the UC360. The UC3 60 supports only one physical keyboard and mouse. The on-screen keyboard is disabled in most cases if you have a USB keyboard and mouse attached.

Note: If you have a USB keyboard attached, the Num Lock on the numeric keypad does not work. Num Lock keypad presses are not read by the applications.

It is best to connect the external keyboard while th e UC360 is powered of f. Then power on the UC360. Alternatively, you can reboot the UC360 after the keyboard has been connected.

If a you select French (France) as the language, the AZERTY keyboard is the only sup ported external keyboard. If French language and an external QWERTY keyboard are desired, you MUST switch language to French (Canada), or it won’t be supported.

If you have not attached a keyboard, the on-screen keyboard appears automatically anytime you need to type. Use the keyboard to enter text, such as contact names and IP addresses.

See “External Keyboard - Supported Keys” on page 73 for information on the keys supported.

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