Mitel 3300 User Manual

HARDWARE USER GUIDE

Table of Contents

Chapter 1 - Before You Begin

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Printing the Hardware User Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 What's New in this Release? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Disclaimer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Copyright . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Chapter 2 - Specifications

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Technical Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .		. 9
Technical Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .		. 9
Transmission Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .		11
Loss and Level Matrices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .		11
Tone Plans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .		19
E2T Compression . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .		35
3300 Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .		38
100	Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	38
Mitel Networks™ 3300 - 100 Controller Components . . . . . . . . . . . . . . . . . . . . . . . . . .		38
Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .		39
100	User System without Compression . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	40
100	User System with 32 Compression Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	41
100	User System with 30 Voice Mail Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	42
100	User System with 32 Compression Channels and 30 Voice Mail Ports . . . . . . . . .	43
3300 Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .		44
250 and 700 Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .		44
Mitel Networks™ 3300 - 250 and 700 Controller Components . . . . . . . . . . . . . . . . . . .		44
Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .		45
250	User System without Compression . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	46
250	User System with 30 Voice Mail Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	47
250	User System with 32 Compression Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	48
250	User System with 32 Compression Channels and 30 Voice Mail Ports . . . . . . . . .	49
250	User System with 64 Compression Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	50
250	User System with 64 Compression Channels and 30 Voice Mail Ports . . . . . . . . .	51
700	User System without Compression . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	52
700	User System with 32 Compression Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	53
700	User System with 64 Compression Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	54
Mitel Networks 3300 Controller Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .		55
3300 Controller Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .		55
3300 Controller Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .		55
3300 Controller PCB Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .		56

Release 3.3

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3300 ICP Hardware User Guide

3300 Network Services Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Mitel Networks™ 3300 Universal NSU Components . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 3300 Universal NSU Protocols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 3300 Universal NSU DIP Switch Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Mitel Networks™ 3300 R2 NSU Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 3300 R2 NSU Protocols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 3300 R2 NSU DIP Switch Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Mitel Networks™ 3300 BRI NSU Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 3300 BRI NSU Protocols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Mitel Networks 3300 NSU Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 3300 NSU Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 3300 NSU Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 3300 NSU Pin Allocations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

3300 Analog Services Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Mitel Networks™ 3300 Universal ASU Components . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Mitel Networks™ 3300 ASU Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 3300 ASU and Universal ASU Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 3300 ASU and Universal ASU Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 3300 ASU and Universal ASU Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 3300 ASU and Universal ASU Pin Allocations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 ONS Line Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 LS Trunk Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Music On Hold (3300 Universal ASU only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Paging (3300 Universal ASU only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 System Fail Transfer (3300 Universal ASU only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Peripheral Node . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Peripheral Unit Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Peripheral Unit Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Peripheral Unit Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Peripheral Unit Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Peripheral Unit Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

SUPERSET HUB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Digital Service Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Digital Service Unit Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Digital Service Unit Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Digital Service Unit Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Digital Service Unit Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Digital Service Unit Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Telephone Power Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Telephone Power Sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 3300 Power Dongle (Cisco compliant) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 PowerDsine In-line Power Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

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	Table of Contents
Chapter 3 - Installing
Installing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . . . . . . . . 111
Required Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . . . . . . . 111
Installation Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . . . . . . . 111
Parts and Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . . . . . . . 112
Information and Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . . . . . . . 112
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . . . . . . . 113
Uninterruptible Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . . . . . . . 113
System Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . . . . . . . 114
Installation Planner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . . . . . . . 114
Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . . . . . . . 117
Install the 3300 Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . . . . . . . 120
Install the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . . . . . . . 121
Install the System ID Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . . . . . . . 122
Install DSP Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . . . . . . . 123
Configure the Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . . . . . . . 123
Set the 3300 Controller IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . . . . . . . 125
Install the 3300 Configuration Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . . . . . . . 126
Install and Configure the Java Plug-In . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . . . . . . . 127
Program FTP User Account and Password . . . . . . . . . . . . . . . . . . . . . . . .	. . . . . . . . . 127
Assign Domain Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . . . . . . . 128
Configure IIS 5 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . . . . . . . 128
Install the 3300 Universal NSU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . . . . . . . 129
Install the 3300 Universal NSU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . . . . . . . 129
Install for PRI/Q.SIG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . . . . . . . 130
Install Direct Connect Device Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . . . . . . . 130
Driver for Windows 95 and Windows 98 . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . . . . . . . 130
Driver for Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . . . . . . . 131
Create a Dial-up Network Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . . . . . . . 132
Dial-up Connection for Windows 95 or Windows 98 . . . . . . . . . . . . . . . . . .	. . . . . . . . . 132
Dial-up Connection for Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . . . . . . . 133
Install the 3300 R2 NSU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . . . . . . . 133
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . . . . . . . 134
Install the 3300 BRI NSU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . . . . . . . 134
Setting Up the Maintenance PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . . . . . . . 135
NSU Chaining . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . . . . . . . 135
Install the 3300 Universal ASU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . . . . . . . 135
Install the 3300 ASU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . . . . . . . 136
Install the Peripheral Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . . . . . . . 136
Overview of the Peripheral Unit Installation . . . . . . . . . . . . . . . . . . . . . . . .	. . . . . . . . . 136
Unpack, Position, and Ground the Peripheral Unit . . . . . . . . . . . . . . . . . . .	. . . . . . . . . 137
Peripheral Unit Card Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . . . . . . . 137
Connect Fiber Cable to the Peripheral Unit . . . . . . . . . . . . . . . . . . . . . . . .	. . . . . . . . . 138
Peripheral Unit Grounding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . . . . . . . 139
Power Converter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . . . . . . . 140

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Install Peripheral Interface Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	141
Cable the Unit to the MDF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	141
Peripheral Interface Cabling Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	143
USOC Connector Pin Designations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	143
Card Connections to Cross-Connect Field . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	145
Card Slot 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	145
Card Slot 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	146
Card Slot 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	147
Card Slot 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	148
Card Slot 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	150
Card Slot 6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	151
Card Slot 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	152
Card Slot 8 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	153
Card Slot 9 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	154
Card Slot 10 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	155
Card Slot 11 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	156
Card Slot 12 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	157
Install the SUPERSET HUB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	158
Overview of the SUPERSET Hub Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	158
Install the Peripheral Slot FIM Carrier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	158
Install the SUPERSET HUB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	159
Install the Digital Service Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	160
Overview of the Digital Service Unit Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	160
Unpack, Position, and Ground the DSU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	160
DSU Card Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	161
Connect Fiber Cable to the DSU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	161
Install DSU Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	162
Interface Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	162
DS1 Interface Assembly and Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	163
CEPT Interface Assembly and Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	163
Install Wireless Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	164
Install Symbol NetVision MiNET Phone Administrator Tool . . . . . . . . . . . . . . . . . . . . .	164
Install 3300 ICP as a Stand-alone IP Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	165
Install 3300 ICP as a Stand-alone Voice Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	166
Install the 3300 In-Line Power Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	166
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	167
Shelf Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	167
Powering Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	167
Connecting Cables to the In-Line Power Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	168
Connecting Cables to End Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	168
Install the 3300 In-Line Power Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	169
Install 3300 Power Dongle (Cisco compliant) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	169
Install 3300 Power Dongle (Cisco compliant) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	169
Pre-Release 3.2 IP Phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	170
Mixed Release 3.1 and 3.2 Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	171

vi	Release 3.3

Table of Contents

Chapter 4 - Install Upgrades and FRUs

Install Upgrades and FRUs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175 Controller Upgrade Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175 100 User System - Add Voice Mail Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176 100 User System - Add 32 Compression Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . 177 100 User System - Add 32 Compression Channels and Voice Mail Ports . . . . . . . . . . 178 250 User System - Add Voice Mail Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179 250 User System - Add 32 Compression Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . 180 250 User System - Add 32 Compression Channels and Voice Mail Ports . . . . . . . . . . 181 250 User System - Add 64 Compression Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . 183 250 User System - Add 64 Compression Channels and Voice Mail Ports . . . . . . . . . . 185 250 User to 700 User System - No Compression Channels . . . . . . . . . . . . . . . . . . . . 186 250 User to 700 User System - 32 Compression Channels . . . . . . . . . . . . . . . . . . . . . 188 250 User to 700 User System - 64 Compression Channels . . . . . . . . . . . . . . . . . . . . . 189 700 User System - Add 32 Compression Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . 190 700 User System - Add 64 Compression Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . 192 SX-2000 LIGHT to 3300 ICP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194 SX-2000 MICRO LIGHT to 3300 ICP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195 3200 ICP to 3300 ICP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195 Software Upgrade Procedure (3.2 to 3.3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195 Upgrade SX-2000 LIGHT to 3300 ICP Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202 Upgrade SX-2000 MICRO LIGHT to 3300 ICP Software . . . . . . . . . . . . . . . . . . . . . . . 203 Upgrade 3200 ICP to 3300 ICP Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204 Field Replaceable Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208 Peripheral Node FRUs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

Chapter 5 - Programming

Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257

Overview of Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257

Use IMAT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257

Chapter 6 - Troubleshooting

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233

Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233

Troubleshoot the 3300 Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233

System Hardware Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234

Troubleshoot the 3300 Universal NSU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234

Troubleshoot the 3300 R2 NSU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236

Troubleshoot the 3300 BRI NSU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

Troubleshoot the 3300 Universal ASU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

Troubleshoot the 3300 ASU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238

Troubleshoot the 3300 In-Line Power Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238

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Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	239
Peripheral Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	242
Troubleshoot Fiber Interface Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	242
Troubleshoot the DID Loop/Tie Trunk Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	243
Troubleshoot the DNI Line Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	243
Troubleshoot the DTMF Receiver Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	244
Troubleshoot E&M Trunk Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	244
Troubleshoot LS/GS Trunk Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	245
Troubleshoot the ONS Line Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	247
Troubleshoot the ONS CLASS/CLIP Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	247
Troubleshoot the OPS Line Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	248
DSU Node . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	248
Troubleshoot Fiber Interface Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	248
Troubleshoot the BRI Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	249
Troubleshoot the CEPT/DS1 Formatter Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	250
Troubleshoot the Conference Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	250
Troubleshoot the PRI Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	251
Troubleshoot the R2 Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	252
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	253
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	253

viii	Release 3.3

Chapter 1

Before You Begin

3300 ICP Hardware User Guide

2	Release 3.3

Before You Begin

Before You Begin

Printing the Hardware User Guide

You can access a printable version of the Hardware User Guide from the System Administration Tool Help and from our web site.

Note: You must have Adobe Acrobat® Reader to view and print the Hardware User Guide. If you need a copy of Adobe Acrobat Reader, it is available for download at http://www.adobe.com/acrobat.

Go to section What's New in this Release? to find a list of changes to software and hardware from one product version to the next.

What's New in this Release?

3300 ICP Release 3.3:

•New 3300 - 100 user chassis and configurations

•Geographic expansion. See Loss Level and Tone Plans

•Updates to IP-TDM G.729 compression

•Upgrading 250/700 User systems to 30 Voice Mail ports

•New Software Upgrade procedure.

3300 ICP Release 3.2:

•Single software build: select your country to set the appropriate language, dialing plan, tone plan, and loss & level plan.

•IP-TDM (E2T) G.729 compression

•Optimized system performance: 300 MHz E2T and RTC

•Symbol wireless telephones

•3300 ICP as a Stand-alone Wireless Gateway

•3300 ICP as a Stand-alone Voice Mail

•Range programming to simplify the addition, change, or deletion of repetitive or incremental values

•Telephone power options

•Personal and Corporate Directories on the 5140 IP Appliance

•System Hardware Profile to view information about installed hardware

•Controller upgrade options for capacity, version, and/or compression

•ASU and Universal ASU to support the European market

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3300 ICP Hardware User Guide

3300 ICP Release 3.1:

•Migration of SX-2000® LIGHT to 3300 ICP

•Migration of SX-2000 MICRO LIGHT to 3300 ICP

•Migration of 3200 ICP to 3300 ICP

•Peripheral Node support

•Digital Service Unit support

•NSU Chaining

•5001 IP Phone and 5005 IP Phone

•Security

Disclaimer

The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Networks Corporation (MITEL®). The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document. Revisions of this document or new editions of it may be issued to incorporate such changes.

Trademarks

Mitel Networks, MiTAI, SUPERSET, SX-2000 are trademarks of Mitel Networks Corporation.

Windows and Microsoft are trademarks of Microsoft Corporation.

Java is a trademark of Sun Microsystems Incorporated.

Adobe Acrobat Reader is a registered trademark of Adobe Systems Incorporated.

Other product names mentioned in this document may be trademarks of their respective companies and are hereby acknowledged.

Copyright

®,™ Trademark of MITEL Networks Corporation © Copyright 2002, MITEL Networks Corporation All rights reserved

4	Release 3.3

Before You Begin

Safety Instructions

You can access a printable version of the Safety Instructions from our edocs web site.

Note: You must have Adobe Acrobat® Reader to view and print the Safety Instructions. If you need a copy of Adobe Acrobat® Reader, it is available for download at http://www.adobe.com/acrobat.

Release 3.3

5

3300 ICP Hardware User Guide

6	Release 3.3

Chapter 2

Specifications

3300 ICP Hardware User Guide

8	Release 3.3

Specifications

Specifications

Technical Information

Technical Characteristics

Signaling and Supervisory Tones

The standard range of programmed tones are composed of

•12 DTMF sets of tones

•1 set of tones that form part of the call progress tone plan

•1 test of 1004 Hz (digital milliwatt).

DTMF Signaling

Input Signaling: The system is capable of accepting and repeating the standard DTMF tones as specified in EIA/TIA 464-C.

Output Signaling: The Mitel Networks 3300 ICP meets the output signaling requirements as specified in EIA/TIA 464-C.

DTMF Output Signaling as specified by EIA/TIA 464-C

frequency deviation	1 percent
tone duration	greater than 40 ms
interdigit time	greater than 40 ms
level, low group	greater than -10 dbm
level, high group	greater than -8 dbm
level, low group and high group combined	less than +2 db
level, third	greater than 40 db
frequency	below dtmf signal
twist	less than 4 db

Time-Out Information

The system is capable of responding to, or providing, the following supervisory conditions:

•Switchhook flashes having a duration of between 160 ms and 1500 ms (as programmed) to activate Transfer/Consultation/Hold/Add-On features.

•Call transfer dial tone can be obtained by generating a calibrated flash. This method is recognized internationally and is generated in one of three ways:

-use a flash-hook for telephones connected to ONS circuits. Upper and lower detection thresholds for switchhook flash are programmable between 60 ms and 500 ms, and between 60 ms and 1500 ms respectively.

-use the calibrated flash button (for equipped telephones)

Release 3.3

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3300 ICP Hardware User Guide

- dial the digit ‘1’ on an ordinary rotary telephone.

•Station switchhook flashes of less than the maximum programmed switchhook flash time will not be repeated towards the central office.

•An open Tip lead condition of 500 ms (optional 100 ms) or more duration on a CO trunk will release the system connection.

•Momentary open loop conditions of up to 350 ms (optional 100 ms) generated by the central office on outgoing system calls will not release calls.

•Station on-hook conditions will release a trunk connection after the selected maximum time.

Time-Out Information

Feature		Time-Out Period	Description
No Answer Recall	0	- 125 s	If there is no answer at the extension after
Timer			time-out expires, it will ringback at the attendant
			console or transfer station.
Camp-On Recall Timer	0	- 180 s	Incoming calls camped-on to a busy station
			before being returned to the attendant, if not
			answered before time-out expires.
Call Hold Timer	10 - 600 s		Calls placed on hold ring back to the station user
			upon expiry.
Attendant Busyout	1	- 1440 min	System switches to night service if there is no
Timer			activity at the attendant console after calls are
			received.
First Digit Timer	5	- 60 s	This is the time the system will wait for the first
			digit after going offhook at a station.
Interdigit Timer	3	- 60 s	Time between dialed digits.
Delay Ring Timer	5	- 60 s	Time before line rings on key set.
Callback Cancel Timer	1	- 24 hrs	Time after which callback functions are reset and
			cleared, or cancelled.
Call Forward - No	0	- 125 s	Length of time a station rings before the call is
Answer Timer			forwarded or rerouted.
Switchhook Flash	60 - 1500 ms		Length of time that a switchhook can be flashed
			without dropping the trunk or line.
Ringing Timer	60 - 300 s		The length of time a station rings another station
			before the call is terminated.

Line and Trunk Support Characteristics (NA)

The North American variant of the system supports the following line and trunk parameters:

•Station Loop - The industry standard station loop range, including the station apparatus, can be up to a maximum of 600 ohms (ONS Line).

•DNI Device Ranges - Any device which interfaces to a DNI line card has a loop length of 2 kilometers (6600 ft) with 24 (0.6mm) or 26 (0.45mm) AWG twisted pair cable with no bridge taps, and one kilometre with a maximum of one bridge tap of any length. A maximum of 50 m (162.5 ft) of 22 AWG (0.7mm) quad cable may also be used.

10	Release 3.3

Specifications

•CO Trunk Loop - The system operates with CO Trunks up to a maximum of 1600 ohms loop resistance.

•CO Trunk Seizure - The nominal seizure resistance is 265 ohms at 20 mA.

•CO Trunk Resistance - The on-hook dc input resistance of the LS trunks is not less than 5M ohms.

Transmission Characteristics

Compliance

The transmission characteristics for the North American and Latin American variants comply with:

•ANSI/EIA/TIA 464-C 'Requirements for Private Branch Exchange (PBX) Switching Equipment'.

•TIA-912 'Voice Gateway Transmission Requirements'.

The transmission characteristics for the United Kingdom variants comply with:

•ETSI ES 202 020 'Harmonized Pan-European/North American loss and level plan for voice gateways to IP based networks'.

Mitel Networks digital telephones meet the requirements of:

•ANSI/TIA/EIA-810-A 'Transmission Requirements for Narrowband Voice over IP and Voice over PCM Digital Wireline Telephones'.

Loss and Level Matrices

Requirements Specifications

Each country has stipulated requirements concerning acceptable transmission performance for telephone systems. The loss plan matrices provide the correct electrical losses in decibels (dB) for each connection to meet the specified requirement.

Loss plans have a direct effect on the acoustic levels provided at the set. Part of meeting the requirements is to identify the reference set requirements for all standard and proprietary sets to be used in each country. It is generally desirable to achieve the same relative loudness levels for all standard and proprietary telephones for a specified loss plan, taking into account loop lengths, transmission format (analog or digital), different transducers in use, line/trunk impedances, and terminating impedances.

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	Loss and Level Requirements Specifications
Country		Requirement Document
Australia		ACIF S002, S003
Canada		CS03, T520, T512
France		TBR21, ST13
Germany		TBR21
Italy		TBR21
Netherlands		TBR21
New Zealand		TNA-102, PTC-207, PTC-217
North America		TIA/EIA 464-C, TIA/EIA TSB 116
Portugal		TBR21
Spain		TBR21
United Kingdom		BTR1050, BTR1080, BTR 1181, NCOP(86)42 and BS6450 Pt 4

Implementation

In the loss plans, positive values are losses and negative values are gains. The losses are shown in one direction only (outgoing, from the specified port type); the reverse path loss can be found by using a second look up (e.g. In North America, OPS to WAN is a -3dB gain and WAN to OPS is a 9dB loss).

Note: Mitel Networks digital telephones meet the following ITU-T recommended loudness rating: - Send Loudness Rating (SLR) 8 dB - Receive Loudness Rating (RLR) 2 dB.

In interpreting loss plans, refer to the following legend:

Port	Abbreviation
IP On Premise Station	iONS
On Premise Station	ONS
IP Off Premise Station	iOPS
Off Premise Station	OPS
Digital Station	DGS
Wide Area Network	WAN
Digital CO Trunk	DCO
IP Analog CO Trunk	iACO
IP Analog CO Trunk (short)	iACOs
Analog CO Trunk	ACO
Analog CO Trunk (short)	ACOs
Analog Tie Trunk	ATT

Note: iONS, iACO, and iACOs apply to the new analog interface designs that comply with the IP connected half-channel loss plan. The first instances of these is on the 3300 ASU.

12	Release 3.3

Specifications

Australia

Loss Plan Matrix

		iONS	ONS	iOPS	OPS	DGS	WAN	DCO	iACO	iACOs	ACO	ACOs	ATT
		↑	↑	↑	↑	↑	↑	↑	↑	↑	↑	↑	↑
iONS	→	11	11	8	8	3	3	2	0	1	1	1	2
ONS	→	11	11	8	8	3	3	2	0	1	1	1	2
iOPS	→	8	8	5	5	0	0	-1	-2	-2	-1	-1	-1
OPS	→	8	8	5	5	0	0	-1	-2	-2	-1	-1	-1
DGS	→	8	8	5	5	0	0	0	-1	2	0	3	0
WAN	→	8	8	5	5	0	0	0	-1	2	0	3	0
DCO	→	8	8	5	5	0	0	0	-1	0	0	0	0
iACO	→	0	0	-3	-3	-6	-5	-6	-4	-4	-4	-4	-6
iACOs	→	1	1	-2	-2	-6	-6	-6	-4	-4	-4	-4	-6
ACO	→	0	0	-3	-3	-6	-6	-6	-4	-4	-4	-4	-6
ACOs	→	1	1	-2	-2	-6	-6	-6	-4	-4	-4	-4	-6
ATT	→	7	7	4	4	0	0	0	0	0	0	0	0

Brazil

Loss Plan Matrix

		iONS	ONS	iOPS	OPS	DGS	WAN	DCO	iACO	iACOs	ACO	ACOs	ATT
		↑	↑	↑	↑	↑	↑	↑	↑	↑	↑	↑	↑
iONS	→	6	6	3	3	0	0	3	0	3	0	3	3
ONS	→	6	6	3	3	0	0	3	0	3	0	3	3
iOPS	→	3	3	0	0	-3	-3	0	0	0	0	0	3
OPS	→	3	3	0	0	-3	-3	0	0	0	0	0	3
DGS	→	9	9	6	6	0	0	0	2	3	0	3	3
WAN	→	9	9	6	6	0	0	0	3	0	3	0	3
DCO	→	9	9	6	6	0	0	0	3	0	3	0	3
iACO	→	0	0	0	0	-9	-6	-3	0	0	0	0	0
iACOs	→	3	3	0	0	-6	-3	-3	0	0	0	0	0
ACO	→	0	0	0	0	-9	-3	-3	0	0	0	0	0
ACOs	→	3	3	0	0	-6	0	0	0	0	0	0	0
ATT	→	3	3	0	0	-3	-3	-3	0	0	0	0	0

Release 3.3

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3300 ICP Hardware User Guide

France

Loss Plan Matrix

		iONS	ONS	iOPS	OPS	DGS	WAN	DCO	iACO	iACOs	ACO	ACOs	ATT
		↑	↑	↑	↑	↑	↑	↑	↑	↑	↑	↑	↑
iONS	→	15	15	12	12	5	5	4	2	5	2	5	5
ONS	→	15	15	12	10	3	3	3	1	4	1	4	4
iOPS	→	12	12	9	9	2	2	1	-1	2	-1	2	2
OPS	→	12	12	9	7	0	0	0	-2	1	-2	1	1
DGS	→	10	10	7	7	0	0	0	0	2	0	2	4
WAN	→	10	10	7	7	0	0	0	0	2	0	2	4
DCO	→	11	11	8	7	0	0	0	0	2	0	2	4
iACO	→	1	1	-2	-2	-6	-6	-6	-6	-4	-6	-4	-2
iACOs	→	4	4	1	1	-3	-3	-3	-4	-2	-4	-2	1
ACO	→	1	1	-2	-2	-6	-6	-6	-6	-4	-6	-4	-2
ACOs	→	2	2	-1	-1	-5	-5	-5	-5	-3	-5	-3	-1
ATT	→	4	4	1	1	-3	-3	-3	-2	1	-2	1	1

14	Release 3.3

Specifications

Germany

Loss Plan Matrix

		iONS	ONS	iOPS	OPS	DGS	WAN	DCO	iACO	iACOs	ACO	ACOs	ATT
		↑	↑	↑	↑	↑	↑	↑	↑	↑	↑	↑	↑
iONS	→	13	13	10	10	4	4	4	2	2	3	3	3
ONS	→	13	13	10	10	3	3	3	0	2	1	3	3
iOPS	→	10	10	7	7	1	1	1	-1	-1	0	0	0
OPS	→	10	10	7	7	0	0	0	-1	1	0	0	0
DGS	→	10	10	7	7	0	0	0	-1	1	0	0	0
WAN	→	10	10	7	7	0	0	0	-1	1	0	0	0
DCO	→	10	10	7	7	0	0	0	-1	1	0	2	1
iACO	→	2	2	-1	0	-6	-6	-6	-7	-5	-6	-6	-6
iACOs	→	4	4	1	1	-6	-6	-6	-7	-5	-6	-6	-6
ACO	→	2	2	-1	0	-6	-6	-6	-7	-5	-6	-6	-6
ACOs	→	4	4	1	1	-6	-6	-6	-7	-5	-6	-4	-5
ATT	→	8	8	5	5	-2	-2	-2	-3	-1	-2	0	-1

Italy

Loss Plan Matrix

		iONS	ONS	iOPS	OPS	DGS	WAN	DCO	iACO	iACOs	ACO	ACOs	ATT
		↑	↑	↑	↑	↑	↑	↑	↑	↑	↑	↑	↑
iONS	→	19	17	16	16	7	7	7	6	6	6	6	5
ONS	→	17	13	14	12	3	3	3	6	6	6	6	7
iOPS	→	16	14	13	13	4	4	4	3	3	3	3	6
OPS	→	16	12	13	11	2	2	2	1	3	3	3	6
DGS	→	12	10	7	9	0	0	0	-1	-1	-1	-1	2
WAN	→	12	10	7	9	0	0	0	-1	-1	-1	-1	2
DCO	→	14	10	10	9	0	0	0	-1	2	2	2	4
iACO	→	4	4	-1	1	-6	-6	-6	-7	-7	-7	-7	-4
iACOs	→	4	4	1	1	-6	-6	-6	-7	-7	-7	-7	-4
ACO	→	5	4	2	1	-2	-2	-2	-3	-3	-5	-5	-4
ACOs	→	5	4	2	1	-2	-2	-2	-3	-3	-5	-5	-4
ATT	→	10	10	7	7	0	0	0	-1	-1	-1	-1	2

Release 3.3

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3300 ICP Hardware User Guide

Latin America

Loss Plan Matrix

		iONS	ONS	iOPS	OPS	DGS	WAN	DCO	iACO	iACOs	ACO	ACOs	ATT
		↑	↑	↑	↑	↑	↑	↑	↑	↑	↑	↑	↑
iONS	→	6	6	3	3	0	0	3	0	3	0	3	3
ONS	→	6	6	3	3	0	0	3	0	3	0	3	3
iOPS	→	3	3	0	0	-3	-3	0	0	0	0	0	3
OPS	→	3	3	0	0	-3	-3	0	0	0	0	0	3
DGS	→	9	9	6	6	0	0	0	2	3	0	3	3
WAN	→	9	9	6	6	0	0	0	3	0	3	0	3
DCO	→	9	9	6	6	0	0	0	3	0	3	0	3
iACO	→	0	0	0	0	-9	-6	-3	0	0	0	0	0
iACOs	→	3	3	0	0	-6	-3	-3	0	0	0	0	0
ACO	→	0	0	0	0	-9	-3	-3	0	0	0	0	0
ACOs	→	3	3	0	0	-6	0	0	0	0	0	0	0
ATT	→	3	3	0	0	-3	-3	-3	0	0	0	0	0

Netherlands

Loss Plan Matrix

		iONS	ONS	iOPS	OPS	DGS	WAN	DCO	iACO	iACOs	ACO	ACOs	ATT
		↑	↑	↑	↑	↑	↑	↑	↑	↑	↑	↑	↑
iONS	→	10	10	7	7	1	1	1	1	1	1	1	1
ONS	→	10	10	7	7	3	3	3	2	3	3	3	3
iOPS	→	7	7	4	4	-2	-2	-2	-2	-2	-2	-2	-2
OPS	→	7	7	4	4	0	0	0	-1	0	0	0	0
DGS	→	7	7	4	4	0	0	0	-1	0	0	0	0
WAN	→	7	7	4	4	0	0	0	-1	0	0	0	0
DCO	→	7	7	4	4	0	0	0	-1	0	0	0	0
iACO	→	1	1	-2	-2	-6	-6	-6	-7	-6	-6	-6	-6
iACOs	→	1	1	-2	-2	-6	-6	-6	-7	-5	-6	-6	-5
ACO	→	1	1	-2	-2	-6	-6	-6	-7	-6	-6	-6	-6
ACOs	→	1	1	-2	-2	-6	-6	-6	-7	-6	-6	-6	-5
ATT	→	5	5	2	2	-2	-2	-2	-2	0	-2	-2	0

16	Release 3.3

Specifications

New Zealand

Loss Plan Matrix

		iONS	ONS	iOPS	OPS	DGS	WAN	DCO	iACO	iACOs	ACO	ACOs	ATT
		↑	↑	↑	↑	↑	↑	↑	↑	↑	↑	↑	↑
iONS	→	11	11	8	8	3	3	3	0	2	0	2	-1
ONS	→	11	11	8	8	3	3	3	0	2	0	2	-1
iOPS	→	8	8	5	5	0	0	0	-3	-1	-3	-1	-4
OPS	→	8	8	5	5	0	0	0	-3	-1	-3	-1	-4
DGS	→	8	8	5	5	0	0	0	-2	0	-2	0	-2
WAN	→	8	8	5	5	0	0	0	-2	0	-2	0	-2
DCO	→	8	8	5	5	0	0	0	-2	0	-2	0	-1
iACO	→	0	0	-3	-3	-8	-8	-8	-8	-8	-8	-8	-9
iACOs	→	2	2	-1	-1	-6	-6	-6	-8	-6	-8	-6	-8
ACO	→	0	0	-3	-1	-3	-3	-3	-5	-5	-6	-6	-6
ACOs	→	2	2	-1	-1	-3	-3	-3	-5	-5	-6	-6	-6
ATT	→	10	10	7	7	4	4	4	2	3	5	5	2

North America

Loss Plan Matrix

		iONS	ONS	iOPS	OPS	DGS	WAN	DCO	iACO	iACOs	ACO	ACOs	ATT
		↑	↑	↑	↑	↑	↑	↑	↑	↑	↑	↑	↑
iONS	→	6	6	3	3	0	0	3	0	3	0	3	3
ONS	→	6	6	3	3	0	0	3	0	3	0	3	3
iOPS	→	3	3	0	0	-3	-3	0	0	0	0	0	3
OPS	→	3	3	0	0	-3	-3	0	0	0	0	0	3
DGS	→	9	9	6	6	0	0	0	2	3	0	3	3
WAN	→	9	9	6	6	0	0	0	3	0	3	0	3
DCO	→	9	9	6	6	0	0	0	3	0	3	0	3
iACO	→	0	0	0	0	-9	-6	-3	0	0	0	0	0
iACOs	→	3	3	0	0	-6	-3	-3	0	0	0	0	0
ACO	→	0	0	0	0	-9	-3	-3	0	0	0	0	0
ACOs	→	3	3	0	0	-6	0	0	0	0	0	0	0
ATT	→	3	3	0	0	-3	-3	-3	0	0	0	0	0

Release 3.3

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3300 ICP Hardware User Guide

Portugal

Loss Plan Matrix

		iONS	ONS	iOPS	OPS	DGS	WAN	DCO	iACO	iACOs	ACO	ACOs	ATT
		↑	↑	↑	↑	↑	↑	↑	↑	↑	↑	↑	↑
iONS	→	15	15	12	12	5	5	5	2	4	3	5	5
ONS	→	13	13	10	10	3	3	3	2	4	3	5	5
iOPS	→	12	12	9	9	2	2	2	-1	1	0	2	2
OPS	→	10	10	7	7	0	0	0	-1	1	0	2	2
DGS	→	10	10	7	7	0	0	0	-1	1	0	0	0
WAN	→	10	10	7	7	0	0	0	-1	1	0	0	0
DCO	→	10	10	7	7	0	0	0	-1	1	0	2	1
iACO	→	2	2	-1	0	-6	-6	-6	-7	-5	-6	-6	-6
iACOs	→	4	4	1	1	-6	-6	-6	-7	-5	-6	-6	-6
ACO	→	2	2	-1	0	-6	-6	-6	-7	-5	-6	-6	-6
ACOs	→	4	4	1	1	-6	-6	-6	-7	-5	-6	-4	-4
ATT	→	6	6	3	3	-4	-4	-4	-5	-3	-4	-2	-2

Spain

Loss Plan Matrix

		iONS	ONS	iOPS	OPS	DGS	WAN	DCO	iACO	iACOs	ACO	ACOs	ATT
		↑	↑	↑	↑	↑	↑	↑	↑	↑	↑	↑	↑
iONS	→	15	15	12	12	5	5	5	2	4	3	5	5
ONS	→	13	13	10	10	3	3	3	2	4	3	5	5
iOPS	→	12	12	9	9	2	2	2	-1	1	0	2	2
OPS	→	10	10	7	7	0	0	0	-1	1	0	2	2
DGS	→	10	10	7	7	0	0	0	-1	1	0	0	0
WAN	→	10	10	7	7	0	0	0	-1	1	0	0	0
DCO	→	10	10	7	7	0	0	0	-1	1	0	2	1
iACO	→	2	2	-1	0	-6	-6	-6	-7	-5	-6	-6	-6
iACOs	→	4	4	1	1	-6	-6	-6	-7	-5	-6	-6	-6
ACO	→	2	2	-1	0	-6	-6	-6	-7	-5	-6	-6	-6
ACOs	→	4	4	1	1	-6	-6	-6	-7	-5	-6	-4	-4
ATT	→	6	6	3	3	-4	-4	-4	-5	-3	-4	-2	-2

18	Release 3.3

Specifications

United Kingdom

Loss Plan Matrix

		iONS	ONS	iOPS	OPS	DGS	WAN	DCO	iACO	iACOs	ACO	ACOs	ATT
		↑	↑	↑	↑	↑	↑	↑	↑	↑	↑	↑	↑
iONS	→	11	11	11	11	5	5	5	3	6	3	6	6
ONS	→	11	11	11	11	5	5	5	3	6	3	6	6
iOPS	→	8	6	6	6	0	2	2	0	1	0	1	2
OPS	→	8	6	6	6	0	2	1	0	1	0	1	2
DGS	→	7	4	7	7	0	0	0	1	-2	-3	-2	0
WAN	→	7	7	7	7	0	0	0	1	4	4	4	4
DCO	→	7	7	7	7	0	0	0	1	1	4	1	4
iACO	→	3	3	1	1	-4	-4	-2	0	1	1	1	2
iACOs	→	2	2	1	1	1	0	-3	3	1	1	1	4
ACO	→	0	-2	1	1	-1	-3	-2	0	1	1	1	4
ACOs	→	2	2	1	1	1	0	-3	3	1	1	1	4
ATT	→	2	2	2	2	-2	-2	1	0	4	4	4	4

Tone Plans

Tone plans permit the station user to distinguish different stages of call progress and different types of calls. Each tone is assigned a level which ensures an acceptable quality.

Australia

			Tone Plan
	Tone	Frequency	Cadence (s)
		(Hz)
	ARS 2nd Dial	400/425	Continuous
	Busy	425	0.375 on, 0.375 off, repeat
	Camp-on	425	0.25 on, off
	Conference	425	0.8 on, off
	Confirmation	400/425	0.1 on, 0.1 off, 0.1 on, 0.7 off, repeat
	Dial Tone	400/425	Continuous
	Feature Active Dial	400/425	(0.95 on, 0.05 off) x 2, then (0.1 on, 0.1 off, 0.1 on, 0.7 off, repeat forever)
	Interrupted Dial	400/425	(0.95 on, 0.05 off) x 2, then (0.1 on, 0.1 off, 0.1 on, 0.7 off, repeat forever)
	Message Notification	400/425	(0.95 on, 0.05 off) x 2, then (0.1 on, 0.1 off, 0.1 on, 0.7 off, repeat forever)
	Modem Answer	2025	0.95 on, 0.05 off, repeat
	Override	1400	0.2 on, off
	Paging	425	0.25 on, off
	Reorder	425	2.5 on, 0.5 off, repeat
	Ringback	400/450	0.4 on, 0.2 off, 0.4 on, 2 off, repeat
	Special Busy	425	0.375 on, 0.375 off, repeat
	Special Ringback	400/450	1.0 on, 2.0 off, repeat
	Transfer Dial	400/425	(0.1 on, 0.1 off) x 3, then continuous
	Voice Mail	440	0.6 on, off

Release 3.3

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Tone					Output Level
	iONS	ONS	iOPS	OPS	iACO	iACOs	ACO	ACOs	DCO	ATT
ARS 2nd Dial	-15	-15	---	---	-10	-13	-10	-10	-8	-12
Busy	-15	-15	---	---	-10	-13	-10	-10	-8	-12
Dial	-15	-15	---	---	-10	-13	-10	-10	-8	-12
Camp-on	-15	-15	---	---	-10	-13	-10	-10	-8	-12
Conference	-15	-15	---	---	-10	-13	-10	-10	-8	-12
Confirmation	-15	-15	---	---	-10	-13	-10	-10	-8	-12
Feature Active Dial	-15	-15	---	---	-10	-13	-10	-10	-8	-12
Interrupted Dial	-15	-15	---	---	-10	-13	-10	-10	-8	-12
Message Notification	-15	-15	---	---	-10	-13	-10	-10	-8	-12
Modem Answer	-24	-24	---	---	-19	-22	-19	-19	-17	-21
Override	-27	-27	---	---	-22	-25	-22	-22	-20	-24
Paging	-21	-21	---	---	-16	-19	-16	-16	-14	-18
Reorder	-15	-15	---	---	-10	-13	-10	-10	-8	-12
Ringback	-15	-15	---	---	-10	-13	-10	-10	-8	-12
Special Busy	-15	-15	---	---	-10	-13	-10	-10	-8	-12
Special Ringback	-15	-15	---	---	-10	-13	-10	-10	-8	-12
Transfer Dial	-15	-15	---	---	-10	-13	-10	-10	-8	-12
Voice Mail	-21	-21	---	---	-16	-19	-12	-12	-14	-18

Note: DTMF tones are supported.

Note: Digital (DGS) and IP (WAN) tones are conveyed as Real-Time Transfer Protocol (RTP) packets. Note: "---" indicates that this interface is not supported in this country.

Brazil

			Tone Plan
	Tone	Frequency	Cadence (s)
		(Hz)
	ARS 2nd Dial	425	Continuous
	Busy	425	0.25 on, 0.25 off, repeat
	Camp-on	440	(0.1 on, 0.05 off) x 2
	Conference	440	1 on, off
	Confirmation	425	Continuous
	Dial Tone	425	Continuous
	Feature Active Dial	425	(0.1 on, 0.1 off) x 8, then continuous
	Interrupted Dial	425	(0.1 on, 0.1 off) x 8, then continuous
	Message Notification	425, 440, 425	425 (0.2 on, 0.2 off) x 4, then 440 (0.2 on, 0.2 off) x 2, then 425 (0.1 on,
			0.1 off) x 4, then 425 continuous
	Modem Answer	2025	0.95 on, 0.05 off, repeat
	Override	440	0.8 on, off
	Paging	440	0.2 on, off
	Reorder	425	0.25 on, 0.25 off, 0.75 on, 0.25 off, repeat
	Ringback	425	1 on, 4 off, repeat
	Special Busy	425	0.5 on, 0.5 off, repeat
	Special Ringback	425	0.5 on, 0.5 off, 0.5 on, 2.5 off, repeat
	Transfer Dial	425	(0.1 on, 0.1 off) x 3, then continuous
	Voice Mail	440	0.6 on, off

20	Release 3.3

Specifications

Tone					Output Level
	iONS	ONS	iOPS	OPS	iACO	iACOs	ACO	ACOs	DCO	ATT
ARS 2nd Dial	-23	-23	---	-20	-20	-20	-20	-20	-20	-20
Busy	-23	-23	---	-20	-20	-20	-20	-20	-20	-20
Dial	-23	-23	---	-20	-20	-20	-20	-20	-20	-20
Camp-on	-17	-17	---	-14	-14	-14	-14	-14	-14	-14
Conference	-19	-19	---	-16	-16	-16	-16	-16	-16	-16
Confirmation	-23	-23	---	-20	-20	-20	-20	-20	-20	-20
Feature Active Dial	-23	-23	---	-20	-20	-20	-20	-20	-20	-20
Interrupted Dial	-23	-23	---	-20	-20	-20	-20	-20	-20	-20
Message Notification	-23,	-23,	---	-20,	-20,	-20,	-20,	-20,	-20,	-20,
	-17,	-17,		-14,	-14,	-14,	-14,	-14,	-14,	-14,
	-23	-23		-20	-20	-20	-20	-20	-20	-20
Modem Answer	-20	-20	---	-17	-17	-17	-17	-17	-17	-17
Override	-17	-17	---	-14	-14	-14	-14	-14	-14	-14
Paging	-17	-17	---	-14	-14	-14	-14	-14	-14	-14
Reorder	-23	-23	---	-20	-20	-20	-20	-20	-20	-20
Ringback	-23	-23	---	-20	-20	-20	-20	-20	-20	-20
Special Busy	-23	-23	---	-20	-20	-20	-20	-20	-20	-20
Special Ringback	-23	-23	---	-20	-20	-20	-20	-20	-20	-20
Transfer Dial	-23	-23	---	-20	-20	-20	-20	-20	-20	-20
Voice Mail	-17	-17	---	-14	-14	-14	-14	-14	-14	-14

Note: DTMF tones are supported.

Note: Digital (DGS) and IP (WAN) tones are conveyed as Real-Time Transfer Protocol (RTP) packets. Note: "---" indicates that this interface is not supported in this country.

Release 3.3

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3300 ICP Hardware User Guide

France

							Tone Plan
Tone	Frequency									Cadence (s)
	(Hz)
ARS 2nd Dial	440				Continuous
Busy	440				0.5 on, 0.5 off, repeat
Camp-on	520				0.2 on, off
Conference	400				0.6 on, off
Confirmation	440				Continuous
Dial Tone	440				Continuous
Feature Active Dial	440				0.75 on, 0.75 off, then continuous
Interrupted Dial	440				0.75 on, 0.75 off, then continuous
Message Notification	440, 520, 440			440 (0.75 on, 0.75 off) x 2, then 520 (0.2 on, 0.75 off) x 1, then 440 (0.75
					on, 0.75 off, repeat forever)
Modem Answer	2025				0.95 on, 0.05 off, repeat
Override	1400				0.3 on, off
Paging	440				0.2 on, off
Reorder	440				0.5 on, 0.5 off, repeat
Ringback	440				1.5 on, 3.5 off, repeat
Special Busy	440				0.35 on, 0.35 off, repeat
Special Ringback	440				0.4 on, 0.2 off, 0.4 on, 2.0 off, repeat
Transfer Dial	440				(0.1 on, 0.1 off) x 3, then continuous
Voice Mail	440				0.6 on, off
Tone									Output Level
	iONS		ONS			iOPS		OPS	iACO	iACOs	ACO	ACOs	DCO	ATT
ARS 2nd Dial	-20		-20			---		---	-15	-18	-15	-15	-13	-17
Busy	-20		-20			---		---	-15	-18	-15	-15	-13	-17
Dial	-20		-20			---		---	-15	-18	-15	-15	-13	-17
Camp-on	-20		-20			---		---	-15	-18	-15	-15	-13	-17
Conference	-20		-20			---		---	-15	-18	-15	-15	-13	-17
Confirmation	-20		-20			---		---	-15	-18	-15	-15	-13	-17
Feature Active Dial	-20		-20			---		---	-15	-18	-15	-15	-13	-17
Interrupted Dial	-20		-20			---		---	-15	-18	-15	-15	-13	-17
Message Notification	-20,		-20,			---		---	-15,	-18,	-15,	-15,	-13,	-17,
	-23,		-23,						-18,	-21,	-18,	-18,	-16,	-20,
	-20		-20						-15	-18	-15	-15	-13	-17
Modem Answer	-24		-24			---		---	-19	-22	-19	-19	-17	-21
Override	-23		-23			---		---	-18	-21	-18	-18	-16	-20
Paging	-20		-20			---		---	-15	-18	-15	-15	-13	-17
Reorder	-20		-20			---		---	-15	-18	-15	-15	-13	-17
Ringback	-20		-20			---		---	-15	-18	-15	-15	-13	-17
													Page	1 of 2

22	Release 3.3