Miele WDD 030 Operating instructions

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Operating instructions

for washing machines

To avoid the risk of accidents or damage to the machine, it is essential to read these instructions before it is installed and used for the first time.

en-GB

M.-Nr. 10 834 320

Caring for the environment

Disposal of the packing mater-

ial

The packaging is designed to protect the appliance from damage during transportation. The packaging materials used are selected from materials which are environmentally friendly for disposal and should be recycled.

Recycling the packaging reduces the use of raw materials in the manufacturing process and also reduces the amount of waste in landfill sites.

Disposing of your old appli-

ance

Electrical and electronic appliances often contain valuable materials. They also contain specific materials, compounds and components, which were essential for their correct function and safety. These could be hazardous to human health and to the environment if disposed of with your domestic waste or if handled incorrectly. Please do not, therefore, dispose of your old appliance with your household waste.

Please dispose of it at your local community waste collection / recycling centre for electrical and electronic appliances, or contact your dealer or Miele for advice. You are also responsible (by law, depending on country) for deleting any personal data that may be stored on the appliance being disposed of. Please ensure that your old appliance poses no risk to children while being stored prior to disposal.

2

Contents

Caring for the environment ..................................................................................

2

Warning and Safety instructions .........................................................................

6

Operating the washing machine ........................................................................

13

Control panel.........................................................................................................

13

How the control panel works ................................................................................

14

Before using for the first time ............................................................................

16

Washing environmentally and economically ....................................................

18

1. Prepare the laundry.........................................................................................

19

2. Load the washing machine.............................................................................

20

3. Select a programme........................................................................................

21

4. Add detergent ..................................................................................................

23

Detergent dispenser drawer ..................................................................................

23

Tips on dosing..................................................................................................

23

Adding detergent..............................................................................................

23

CapDosing.............................................................................................................

24

5. Start the programme.......................................................................................

26

6. End of programme - unload the drum...........................................................

27

Spinning................................................................................................................

28

Delay start ............................................................................................................

30

Programme chart ................................................................................................

31

Extra options........................................................................................................

34

Short......................................................................................................................

34

Water plus .............................................................................................................

34

Pre-wash ...............................................................................................................

34

Soak ......................................................................................................................

34

The following extra options can be selected in addition to the programme: ........

35

Programme sequence.........................................................................................

36

Changing the programme sequence ................................................................

38

Changing a programme.........................................................................................

38

Cancelling a programme .......................................................................................

38

Interrupting a programme......................................................................................

38

Adding or removing laundry ..................................................................................

39

3

Contents

 

Garment care label symbols...............................................................................

40

Detergent .............................................................................................................

41

The correct detergent............................................................................................

41

Water softeners .....................................................................................................

41

Dispensing aids .....................................................................................................

41

Fabric conditioner and liquid starch......................................................................

41

Miele recommended detergents ...........................................................................

42

Recommended detergents in accordance with Directive (EU) Nr. 1015/2010......

43

Cleaning and care ...............................................................................................

45

Cleaning the drum (Hygiene info) ..........................................................................

45

External casing and fascia panel...........................................................................

45

Cleaning the detergent dispenser drawer .............................................................

45

Cleaning the water inlet filters ...............................................................................

47

Problem solving guide ........................................................................................

48

The programme does not start..............................................................................

48

The programme is cancelled and a fault indicator light lights up in the

 

control panel..........................................................................................................

49

During the programme, a symbol appears in the time display .............................

50

At the end of the programme, an indicator light lights up in the control panel .....

50

General problems with the washing machine .......................................................

51

An unsatisfactory wash result ...............................................................................

53

The door will not open...........................................................................................

54

Opening the door in the event of a blocked drain outlet and/or power failure .....

55

Service..................................................................................................................

57

Contact in case of malfunction .............................................................................

57

Optional accessories.............................................................................................

57

Warranty ................................................................................................................

57

Installation and connection ................................................................................

58

Front view ..............................................................................................................

58

Rear view...............................................................................................................

59

Installation surface ................................................................................................

60

Transporting the washing machine to its installation site......................................

60

Removing the transit bars .....................................................................................

60

Re-fitting the transit bars.......................................................................................

62

Levelling the machine............................................................................................

63

Screwing out and adjusting the feet.................................................................

63

Building under a continuous worktop/ in a kitchen run....................................

64

Washer-dryer stack ..........................................................................................

64

The water protection system.................................................................................

65

4

 

Contents

Connection to the water supply ............................................................................

66

Water drainage ......................................................................................................

67

Electrical connection U.K. .....................................................................................

68

Technical data......................................................................................................

69

Data sheet household washing machines.............................................................

70

Consumption data...............................................................................................

72

Note for test institutes ...........................................................................................

72

Programmable functions ....................................................................................

73

Choosing and selecting a programmable function ...............................................

73

Editing and saving the programmable function ....................................................

74

Exit programming level..........................................................................................

74

Keypad tone.....................................................................................................

74

Lock code........................................................................................................

75

Control panel switch-off status ......................................................................

75

Memory ..........................................................................................................

76

Longer pre-wash Cottons ..............................................................................

76

Soak duration .................................................................................................

76

Gentle action ..................................................................................................

76

Reduce temperature.......................................................................................

77

Water plus.......................................................................................................

77

Water plus level ...............................................................................................

77

Maximum rinse level.......................................................................................

77

Suds cooling ...................................................................................................

78

Anti-crease .....................................................................................................

78

Backlight brightness dimmed ........................................................................

78

Optional accessories ..........................................................................................

79

Detergent...............................................................................................................

79

Specialist detergents.............................................................................................

79

Fabric care.............................................................................................................

80

Additive .................................................................................................................

80

Machine care.........................................................................................................

80

5

Warning and Safety instructions

This washing machine complies with current safety requirements. Inappropriate use can, however, lead to personal injury and damage to property.

To avoid the risk of accidents and damage to the machine, please read these instructions carefully before using it for the first time. They contain important information on its safety, use and maintenance.

Keep these instructions in a safe place and ensure that new users are familiar with the content. Pass them on to any future user.

Correct application

This washing machine is intended for use in domestic households and similar working and residential environments.

The washing machine is not intended for outdoor use.

It must be used only as a domestic appliance to wash items which are specified by the manufacturer as being washable on the wash care label. Miele cannot be held liable for damage resulting from incorrect or improper use or operation.

The washing machine can only be used by people with reduced physical, sensory or mental capabilities, or lack of experience or knowledge, if they are supervised whilst using it or have been shown how to use it safely and recognise and understand the consequences of incorrect operation.

6

Warning and Safety instructions

Safety with children

Children under 8 years of age must be kept away from the washing machine unless they are constantly supervised.

Children 8 years and older may only use the washing machine unsupervised if they have been shown how to use it safely and recognise and understand the consequences of incorrect operation.

Children must not be allowed to clean or maintain the washing machine unsupervised.

Please supervise children in the vicinity of the washing machine and do not let them play with it.

Technical safety

Please observe the instructions in “Installation and connection” and “Technical data”.

Before setting up the washing machine, check it for any externally visible damage. Do not install or use a damaged machine.

Before connecting the washing machine, ensure that the connection data on the data plate (fuse rating, voltage and frequency) match the mains electricity supply. If in any doubt, consult a qualified electrician.

Reliable and safe operation of this washing machine can only be assured if it has been connected to the mains electricity supply.

7

Warning and Safety instructions

The electrical safety of this washing machine can only be guaranteed when correctly earthed.

It is essential that this standard safety requirement is met. If in any doubt, please have the wiring system of the building tested by a qualified electrician.

Miele cannot be held liable for the consequences of an inadequate earthing system (e.g. electric shock).

Do not connect the washing machine to the mains electricity supply by a multi-socket adapter, extension lead or similar. These do not guarantee the required safety of the machine (fire hazard due to the risk of overheating).

Faulty components must only be replaced by genuine Miele original spare parts. Only when these parts are fitted can Miele guarantee the safety standards of the machine.

The electrical socket must be easily accessible after installation so that the machine can be disconnected from the electricity supply if necessary.

Unauthorised repairs could result in unforeseen dangers for the user, for which the manufacturer cannot accept liability. Repairs should only be undertaken by a Miele authorised service technician, otherwise any subsequent damage will not be covered by the warranty.

If the electrical connection cable is faulty it must only be replaced by a Miele authorised service technician to protect the user from danger.

8

Warning and Safety instructions

The machine must be isolated from the electricity supply when cleaning and maintaining the machine and in the event of a fault.

The machine must only be connected to the on-site water supply using a new hose kit. Old hose kits must not be re-used. Check the condition of the hoses regularly so that you can replace them in good time and avoid the risk of any water damage.

The water flow pressure must be at least 100 kPa and should not exceed 1000 kPa.

In areas which may be subject to infestation by cockroaches or other vermin, pay particular attention to keeping the machine and its surroundings in a clean condition at all times. Any damage which may be caused by cockroaches or other vermin will not be covered by the warranty.

The machine must not be used in a non-stationary location (e.g. on a ship).

Do not make any alterations to the machine, unless authorised to do so by Miele.

9

Warning and Safety instructions

Correct use

Do not install the washing machine in a room where there is a risk of frost. Frozen hoses may burst or split. The reliability of the electronic control unit may be impaired at temperatures below freezing point.

Before using the machine for the first time, check that the transit bars at the rear of the machine have been removed (see “Installation and connection - Removing the transit bars”). During spinning, a transit bar which is still in place may result in damage to both the machine and adjacent furniture or appliances.

Turn off the stopcock if the machine is to be left for any length of time (e.g. holiday), especially if there is no floor drain (gully) in the immediate vicinity.

Flooding danger.

If hooking the drain hose into a wash basin, check that the water can drain off quickly enough to prevent the sink from overflowing. Make sure the drain hose is secure, so that the force of the water flowing out of the hose does not dislodge it.

Take care to ensure that foreign objects (e.g. nails, pins, coins, paper clips) do not find their way into the machine with the laundry. These may damage components of the machine (e.g. suds container, drum), which in turn can result in damage to the laundry.

The maximum load for this washing machine is 8 kg (dry weight). See the “Programme chart” for the maximum recommended loads for individual programmes.

10

Warning and Safety instructions

If the correct amount of detergent is dispensed, the machine should not need to be descaled. If, however, you do wish to descale it, only use a proprietary natural citric acid based descaling agent. Miele recommends using Miele descaling agent which is available to order online at www.miele.co.uk or from Miele. Strictly observe the instructions on the packaging.

Textiles which have been pre-treated in solvent based cleaning agents must be thoroughly rinsed in clean water before being washed in the machine.

Do not use solvent based cleaning agents, e.g. those containing benzine, in this machine, as this may result in damage to component parts and create toxic fumes. Such agents also pose a fire and explosion hazard.

Do not use solvent based cleaning agents, e.g. those containing benzine, to clean the surfaces of the machine. They can cause damage to plastic surfaces.

Only use dyes specified by the manufacturer as being suitable for use in a domestic washing machine. Always observe the manufacturer's instructions carefully.

Colour run and dye removers contain sulphur compounds which can cause damage such as corrosion. Do not use these products in this machine.

If detergent comes into contact with the eyes, rinse them thoroughly with lukewarm water immediately. If swallowed, seek medical assistance immediately and retain the packaging or label for reference. Those with skin problems or sensitive skin should avoid their skin coming into contact with detergent.

11

Warning and Safety instructions

Accessories

Accessory parts may only be fitted when expressly approved by Miele. If other parts are used, warranty, performance and product liability claims will be invalidated.

A Miele tumble dryer can be stacked on top of a Miele washing machine using the appropriate stacking kit (available as an optional accessory). Please make sure you order the correct one for the Miele washing machine and Miele tumble dryer.

If installing the machine on a Miele plinth, (available as an optional accessory, depending on country), please make sure you order the correct one for this washing machine.

Miele cannot be held liable for damage caused by non-compliance

with these Warning and Safety instructions.

12

Operating the washing machine

Control panel

a Control panel

b Sensor controls – temperature for selecting the temperature.

c Sensor controls – spin speed for selecting the spin speed.

d Sensor controls – extras

various options can be added to the wash programmes.

e Indicator lights

light up when necessary

f Sensor controls – CapDosing

g Time display

for the programme duration

h Sensor controls for the delay start function

i Sensor control – Start/Stop

for the programme start/cancellation

j Optical interface

for service technicians

k Programme selector

for programme selection and for switching the machine off. Selecting a programme switches the washing machine on, and turning the programme selector to switches the machine off.

13

Operating the washing machine

How the control panel works

Sensor controls for extras

The , , , , and sensors react to fingertip contact. Selection is possible as long as the respective sensor is illuminated.

If a sensor is brightly lit, this means: currently selected

If a sensor is dimly lit, this means: selection possible

and sensors for temperature and spin speed

After selecting a wash programme with the programme selector, the recommended temperature (in °C) and spin speed (in rpm) light up brightly.

Selectable temperatures and spin speeds light up dimly.

You can select extra options to augment the wash programmes.

If a wash programme has been selected, the sensor controls for the possible extras light up dimly.

Indicator lights

lights up if there are faults with the water inlet and drainage

lights up if excess detergent was used

lights up as a reminder about hygiene information

flashes for as long as it is possible to add laundry

lights up when the door of the washing machine is locked

CapDosing

The CapDosing sensors are used for activating cap dosing.

Fabric care (e.g. fabric conditioner, proofing agent)

Additives (e.g. detergent enhancers)

Detergent (for the main wash only)

14

Operating the washing machine

Time display

After the programme has started, the programme duration will appear in the display in hours and minutes.

If delay start has been selected, the programme duration will appear at the end of the delay start time.

Sensor controls

After touching the sensor, a later start time for the programme (delay start) can be selected. Once selected, lights up brightly.

The duration of the delay start period is selected by touching the or

sensor.

The delay start time selected will appear in the time display.

After the programme has started, the delay start time will begin to count down.

Once the delay start time has elapsed, the programme begins and the estimated programme duration appears in the time display.

Start/Stop sensor control

Touching the Start/Stop sensor starts the selected programme or cancels a programme that has already been started. The sensor flashes slowly as soon as it is possible for a programme to be started and then lights up constantly after the programme has started.

15

Before using for the first time

Before using the machine for the first time ensure that it is correctly installed and connected. See “Installation and connection”. Also check that the drain filters are securely tightened to prevent the risk of water leaks during use.

Remove the protective foil and

stickers

Remove

the protective foil from the door.

any stickers from the front and the lid.

Please do not remove any labels (e.g. the data plate), visible when you open the door.

Remove the drain hose elbow

from the drum

An elbow piece for the drain hose is stored in the drum.

Reach under the door grip and pull the door open.

Remove the elbow piece.

Shut the door with a gentle swing.

This washing machine has undergone a complete functional test at the factory and there will be some residual water in the drum from this process.

For safety reasons, spinning is not possible until the machine has been prepared for using for the first time. To activate the spinning function you must run a wash programme without laundry and without detergent.

Using detergent could result in an excessive build-up of foam.

This also activates the ball valve. The ball valve prevents detergent escaping from the suds container into the sump during a wash programme, thus making maximum use of the detergent.

16

Before using for the first time

Running the first programme

Open the stopcock.

Turn the programme selector to Cottons.

The washing machine is now switched on and in the control panel, the temperature 60 °C lights up.

Touch the Start/Stop sensor.

The programme will start and the symbol lights up in the control panel.

After 10 minutes, the indicators dim and the Start/Stop sensor starts flashing.

After the end of the programme

At the end of the programme, the anticrease phase is switched on. The

symbol lights up in the control panel;

: appears in the time display and the drum occasionally rotates.

Touch the Start/Stop sensor.

The door will unlock.

Reach under the door grip and pull the door open.

Tip: Leave the door slightly open to allow the drum to dry.

After the end of the programme, turn the programme selector to .

The washing machine is switched off again and is now ready for use.

Energy savings

Ten minutes after the beginning of the anti-crease phase, the indicators dim and the Start/Stop sensor starts flashing.

Fifteen minutes after completion of the anti-crease phase, the washing machine is completely switched off and the door lock lifted.

17

Washing environmentally and economically

Energy and water consumption

Water consumption and energy usage are determined by the size of the load.

To make the most of your machine, load the maximum dry load for the programme you are using.

When smaller amounts of laundry are washed, the automatic load control will reduce the amount of water and energy used.

Use the Express 20 programme for small, lightly soiled loads.

Modern detergents make it possible to wash at lower temperatures (e.g.

20 °C). Washing using lower temperature settings will save energy.

To maintain the hygiene of the machine, carry out a hot wash (above 60 °C) at regular intervals. The indicator will light to remind you to carry out a hot wash.

Detergent

Do not exceed the amounts of detergent recommended by the manufacturer on the packaging.

Adjust the dosage to the degree of soiling of the laundry.

Reduce the amount of detergent with smaller loads (approx. ⅓ less than the amount recommended can be used when washing a half load).

Choosing the correct extra option (Short, Soak, Pre-wash)

Select:

A wash programme together with the Short extra option for light to normal soiling where there are no obvious marks.

A wash programme without any extra options for normal to heavy soiling with visible staining.

A wash programme together with the

Soak extra option for heavily soiled laundry.

The Pre-wash extra option for laundry with large amounts of dirt (e.g. dust, sand).

When drying with a tumble dryer

Selecting the highest possible spin speed for the wash programme will save energy when drying in a tumble dryer afterwards.

18

1. Prepare the laundry

Empty all pockets.

Foreign objects (e.g. nails, coins, paper clips, etc.) can cause damage to garments and to components in the machine.

Check the laundry before washing and remove any foreign objects.

Sort the laundry

Sort the laundry by colour and by care label. Most garments have a textile care label in the collar or side seam.

Tip: Dark textiles often contain excess dye and should be washed separately several times before being included in a mixed load. Always wash whites and coloureds separately.

Pre-treat stains

Badly soiled areas, stains etc. should be cleaned as soon as possible, preferably whilst still fresh. Spillages should be carefully dabbed off using a soft, colourfast cloth. Do not rub.

Tip: Badly soiled areas can be pretreated with liquid detergent, stain removers etc. first, following the manufacturer's instructions. With particularly stubborn stains ask your dry cleaner for advice.

Solvent-based cleaners (e.g. benzine) can damage plastic parts. When pre-treating garments, make sure that any plastic parts (e.g. buttons) are protected from cleaning agent.

Chemical (solvent-based) cleaning agents can cause severe damage to the washing machine.

Do not use solvent-based cleaning agents in this machine.

General tips

Curtains: Remove lead weights first or place in a laundry bag.

Underwiring and collar stiffeners: Any loose wiring in bras, shirt collar stiffeners, etc. should be removed or sewn in.

Close any zips, attach velcro fasteners, fasten hooks and eyes etc. before washing.

Fasten duvet covers, pillow cases etc. to prevent small items from being rolled up inside them.

Do not wash any items in this washing machine which are specified by the manufacturer as not washable on the care label ( symbol).

19

Miele WDD 030 Operating instructions

2. Load the washing machine

Open the door

Close the door

Reach under the door grip and pull the door open.

Check the drum for pets or foreign objects before loading it with laundry.

The most efficient use of energy and water is achieved when a full load is washed. However, do not overload as this reduces cleaning efficiency and causes creases.

Unfold the laundry and load loosely into the drum.

Mixing both large and small items gives better wash results and also helps distribute the load evenly during spinning.

Tip: Please note the maximum load for different wash programmes.

Make sure that no items are caught between the door and the seal.

Shut the door with a gentle swing.

20

3. Select a programme

Programme selection

Selecting a temperature/spin speed

The washing machine is switched on by turning the programme selector to a wash programme.

Turn the programme selector to the required programme.

The likely wash time is shown in the time display and the pre-set temperature and spin speed light up in the control panel.

The wash programme's pre-set temperature and spin speed light up brightly. The choice of temperatures and spin speeds selectable for the wash programme light up dimly.

Touch the sensor for the temperature you want. It then lights up brightly.

Touch the sensor for the spin speed you want. It then lights up brightly.

21

3. Select a programme

Selecting Extras

The selection of extras available for the wash programme lights up dimly.

Touch the sensor for the extra you want. It then lights up brightly.

Tip: You can select multiple extras for a wash programme.

Please refer to “Extras” for more information.

22

4. Add detergent

Detergent dispenser drawer

Adding detergent

Any detergent suitable for automatic front loading washing machines can be used. Please observe the instructions for use and dosage on the detergent packaging.

Tips on dosing

Adjust the detergent dosage to the level of soiling of the laundry and the size of the load. Reduce the amount of detergent with smaller loads (e.g. reduce the amount of detergent by ⅓ when washing a half load).

Too little detergent:

Results in laundry not being cleaned properly and may cause it to become grey and hard to the touch over time.

Can lead to a build-up of mould in the washing machine.

Results in grease not being completely removed from the laundry.

Can lead to limescale deposits on the heater elements.

Too much detergent

Causes poor wash, rinse, and spin results.

Causes higher water consumption as an extra rinse cycle is automatically activated.

Is a greater burden on the environment.

Pull out the detergent drawer and add detergent to the compartments.

Detergent for the pre-wash

Detergent for the main wash and soaking

Fabric softener, liquid starch, or

capsules

23

4. Add detergent

CapDosing

Three different types of capsule are available:

= Fabric care (e.g. fabric conditioner, proofing agent)

= Additives (e.g. detergent enhancers)

= Detergent (for the main wash only)

Each capsule contains the correct amount for one wash cycle.

You can order the capsules online at www.miele.co.uk or from Miele (see the end of this booklet for contact details).

Keep capsules out of the reach of children.

Activating CapDosing

Touch the sensor for the capsule you want to use.

Sensor control

 

Capsule

 

for

 

 

for

 

 

for

 

Inserting a capsule

Open the detergent dispenser drawer.

Open the lid of the / compartment.

Press the capsule in firmly.

24

4. Add detergent

Close the lid and press it firmly shut.

Close the detergent dispenser drawer.

The capsule is opened by the act of inserting it in the detergent dispenser drawer. The contents can run out of the capsule if you then remove it from the drawer before it is used.

In this case, dispose of the capsule and do not re-use it.

The wash programme will dispense the contents of the capsule at the correct time.

Water intake to the compartment is solely via the capsule.

No additional fabric conditioner may be added to the compartment when using a capsule.

Remove the empty capsule at the end of the programme.

For technical reasons a small amount of water will remain in the capsule.

Switching off/changing Cap-

Dosing

In order to switch off CapDosing, touch the brightly lit sensor.

In order to change CapDosing, touch one of the other capsule sensors.

25

5. Start the programme

Starting a programme

Touch the flashing Start/Stop sensor.

The door will lock and the programme will start.

As long as the symbol is flashing in the control panel you can add laundry.

When the symbol lights up constantly, the door is locked until the end of the programme.

If a delay start time has been selected, then this will count down in the time display. At the end of the delay start time or immediately after the programme has started the programme duration will appear in the time display.

Energy savings

After 10 minutes, the indicators dim. The Start/Stop sensor flashes slowly.

To reactivate the indicators:

Touch the Start/Stop sensor (this does not have any effect on a running programme).

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