Sprint PCS®
The clear alternative to cellular.SM
© 2000 Sprint Spectrum L.P. All rights reserved. No reproduction in whole or in part without prior written approval. Sprint, Sprint PCS, Sprint PCS Phone, Sprint PCS Wireless Web and the diamond logo are trademarks of Sprint Communications Company L.P.
All other trademarks are property of their respective owners.
Table of Contents |
|
Welcome to Sprint PCS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. .1 |
1. Getting Started with Sprint PCS Service . . . . . . . . . . . . . . . . . . . . |
.3 |
Getting Started with Sprint PCS Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
.4 |
Setting Up your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
.6 |
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
.7 |
Understanding this User Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
10 |
2. Getting to Know your Sprint PCS Phone . . . . . . . . . . . . . . . . . . . . . |
11 |
Highlights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
12 |
Front View of Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
14 |
Viewing the Display Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
16 |
Turning your Phone ON and OFF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
17 |
Using the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
18 |
3. Understanding Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Understanding How Roaming Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22 Setting your Phone’s Roam Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23 Setting an Alert When Roam Charges Apply (Call Guard) . . . . . . . . . . . . . . . . . .24
4. Making and Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
.28 |
Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
29 |
Missed Call Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
29 |
Dialing Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
30 |
In-Call Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
31 |
Incoming Call Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
32 |
End-of-Call Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
33 |
Saving a Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
34 |
Finding a Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
35 |
Printed in the U.S.A.
Dialing and Saving Phone Numbers with Pauses . . . . . . . . . . . . . . . . . . . . . . . . . |
.36 |
Calling Emergency Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
.37 |
Dialing from the Internal Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
37 |
Using One-Touch/Two-Touch Speed Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
38 |
Displaying your Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
38 |
5. Adjusting Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Changing Ringer Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
.40 |
Silencing the Ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
.40 |
Adjusting Volume During a Conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
41 |
Muting a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
41 |
6. Managing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Viewing a Call History (Outgoing, Incoming and Missed) . . . . . . . . . . . . . . . . |
.44 |
Call History Entry Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
.45 |
Making a Call from a Call History List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
46 |
Prepending a Phone Number from a Call History List . . . . . . . . . . . . . . . . . . . . . . |
46 |
Saving a Phone Number from a Call History List . . . . . . . . . . . . . . . . . . . . . . . . . . |
48 |
Erasing Call History Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
50 |
7. Using Sprint PCS Service Features . . . . . . . . . . . . . . . . . . . . . . . . . .51
Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52 Responding to Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53 Three-Way Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 Forwarding your Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
8. Managing Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
.57 |
Setting up Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
.58 |
Message Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
58 |
Knowing When you Have Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
59 |
Sending Sprint PCS Wireless Web Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
59 |
New Voicemail Message Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
60 |
Clearing the Message Icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
.60 |
Retrieving your Voicemail Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
61 |
New Sprint PCS Wireless Web Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
62 |
Displaying Sprint PCS Wireless Web Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
62 |
New Page or Sprint PCS Wireless Web Message Alerts . . . . . . . . . . . . . . . . . . . . . . |
63 |
Displaying Numeric Page and Sprint PCS Wireless Web Messages . . . . . . . . . . . |
65 |
Numeric Page and Sprint PCS Wireless Web Message Options . . . . . . . . . . . . . . |
64 |
Creating Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
66 |
Editing Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
67 |
Extracting Phone Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
68 |
Prepending a Phone Number from a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
69 |
Erasing All Page or Sprint PCS Wireless Web Messages . . . . . . . . . . . . . . . . . . . . . |
70 |
9. Using your Internal Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Adding a New Internal Phone Book Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
.72 |
Finding Internal Phone Book Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
73 |
Internal Phone Book Entry Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
74 |
Adding a Phone Number to an Internal Phone Book Entry . . . . . . . . . . . . . . . . . |
76 |
Assigning an ID Ringer to an Internal Phone Book Entry . . . . . . . . . . . . . . . . . . |
76 |
Prepending an Internal Phone Book Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
77 |
Editing an Internal Phone Book Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
78 |
Secret Internal Phone Book Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
79 |
My Sprint PCS Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
80 |
Dialing Sprint PCS Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
80 |
10. Changing your Phone’s Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Adjusting the Ringer, Key Beep and Earpiece Volume . . . . . . . . . . . . . . . . . . . . . |
.82 |
Selecting Ringer Types for Voice Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
.82 |
Selecting Ringer Types for Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
83 |
Selecting a Tone Length . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
83 |
Alert Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. .84 |
Changing the Backlight Time Length . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. .85 |
Changing the Greeting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
. .85 |
Data/Fax Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
.86 |
Selecting a Call Answer Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
.86 |
Using the Web Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
.87 |
Auto Answering your Phone with a Hands-Free Car Kit . . . . . . . . . . . . . . . . . . . . |
.88 |
11. Setting your Phone’s Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
.89 |
Accessing the Security Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
.90 |
Locking your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
.90 |
Unlocking your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
.90 |
Changing the Lock Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
.91 |
Using Special Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
.91 |
Erasing the Internal Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
.92 |
Resetting your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
.92 |
12. Personal Information Management . . . . . . . . . . . . . . . . . . . . . . . |
.93 |
Adding an Event to the Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
.94 |
Event Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
.95 |
Event Alert Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
.95 |
Viewing Events and Event Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
.96 |
Erasing a Day’s Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
.97 |
Going to Today’s Calendar Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
.97 |
Displaying the Week or Month View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
.97 |
Purging Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
.98 |
Purging All Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
.98 |
Viewing Calendar Memory Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
.99 |
Editing an Event’s Title . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
.99 |
Editing an Event’s Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
100 |
Using the Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
.102 |
Playing Games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
103 |
13. Experiencing the Sprint PCS Wireless Web . . . . . . . . . . . . . .105
The Sprint PCS Wireless Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
.106 |
The Sprint PCS Wireless Web Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
107 |
Launching a Sprint PCS Wireless Web Browser Session . . . . . . . . . . . . . . . . . . . |
108 |
Using the Sprint PCS Wireless Web Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
110 |
Setting Up a Sprint PCS Wireless Web Connection . . . . . . . . . . . . . . . . . . . . . . . . |
119 |
Accessing Sprint PCS Wireless Web Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
123 |
14. Navigating Through Menus and Entering Text . . . . . . . . . . . .125
Menu Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
.126 |
Working within the Menu Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
127 |
Viewing the Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
128 |
Selecting a Character Input Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
133 |
Entering Characters by Tapping the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
134 |
Entering Characters Using T9 Text Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
136 |
Adding a Word to the T9 Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
137 |
Entering Symbols and Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
137 |
15. Selecting your Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139
Accessory Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140 How to Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
16. Knowing Performance and Safety Guidelines . . . . . . . . . . . .143
Getting the Most Out of your Reception . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144 Maintaining Safe Use of and Access to your Phone . . . . . . . . . . . . . . . . . . . . . . .147 Caring for the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151 Acknowledging Special Precautions and the FCC Notice . . . . . . . . . . . . . . . . . .153 Owner's Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155
17. Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157
Welcome to Sprint PCS
Sprint PCS built the only all-digital, all-PCS nationwide network from the ground up for clearer calls, serving more than 300 major
metropolitan areas. We built our network to give you what we believe you really want from a wireless phone: clear sound, private conversations and time-saving features.
And Sprint Personal Communications Services® can do something even more far-reaching – simplify your life. Our advanced technology is designed to grow with your communications needs so that one day, you’ll be able to rely entirely on your Sprint PCS PhoneTM to stay connected.
This guide will introduce you to our technology and your new Sprint PCS Phone through simple, easy-to-follow instructions. Since
you’re probably anxious to start using your phone, we encourage you to immediately flip to Section One – Getting Started With Sprint PCS Service. This section provides all the information you need to quickly activate your phone, set up your voicemail and much more. It also contains information on how to contact Sprint PCS should you have questions about service, want to purchase additional products or services, or just check your account balance.
Thank you for choosing Sprint PCS.
1
1
Getting Started with Sprint PCS Service
In This Section
Activating your Phone
Setting up your Voicemail
Getting Help
Understanding this User Guide
1 Started Getting
This section walks you through the step-by-step basics of setting up service to your Sprint PCS PhoneTM, including activating or unlocking
your phone, selecting your Sprint PCS Service Plan, receiving your new Sprint PCS Phone Number and setting up your voicemail.
Once you have completed this section, you’re ready to explore the advanced features of your new phone.
Getting Started with Sprint PCS Service |
3 |
Tip:
If you can’t recall your lock code, try using the last four digits of either your Social Security number or
Sprint PCS Phone Number or try 0000. If none of these work, call Sprint PCS Customer Care at 1-888-211-4PCS (4727).
Getting Started with
Sprint PCS Service
Determine if your Phone is Already Activated
If you received your phone in the mail or purchased it at a Sprint PCS Center, it is probably already activated. All you need to do is unlock your phone.
Unlocking your Phone
Follow these steps to unlock your phone:
1. |
Press |
END |
for two seconds to turn the |
|
|
PWR |
|
|
phone on. |
|
|
2. |
Highlight Unlock and press OK . |
3.Enter your four-digit lock code. For security purposes, the code is not visible as you type.
Activating your Phone
There are two ways to activate your phone. Follow these steps:
The fastest way is to call from your new Sprint PCS PhoneTM.
1.Fully charge your battery (see instructions on page 19).
2.Turn on your Sprint PCS Phone.
3. Press 2 OK to reach a Sprint PCS Customer Advocate. You must be in a Sprint PCS Service Area when making this call.
The other way is to call Sprint PCS Customer Care from any phone other than your new Sprint PCS Phone (which isn’t yet activated). Call us toll-free at 1-888-715-4588.
During this call you will be guided through the activation process. The call typically takes approximately 30 minutes, but could be longer during peak times. You can streamline the process by reviewing the Clear and Simple Facts brochure and pre-selecting your
Sprint PCS Service Plan.
What you Should have Handy
When you Call:
Your new Sprint PCS Phone
The original packaging from your phone
Your Social Security number or Tax ID number
Your driver’s license number
Pen and paper to write down your new Sprint PCS Phone Number
Note:
The activation
process varies in
certain Affiliate
areas.
1 Started Getting
4 |
Getting Started with Sprint PCS Service |
Getting Started with Sprint PCS Service |
5 |
Note:
The voicemail setup
process may vary in
certain Affiliate
areas.
Setting Up your Voicemail
All unanswered calls to your Sprint PCS Phone are automatically transferred to voicemail, even if your phone is off or in use. To avoid missing any important messages, you will want to set up your Sprint PCS voicemail box and personal greeting as soon as your
Sprint PCS Phone is activated.
To set up voicemail, follow these steps:
1. Press and hold 1 |
. |
2.Follow the system prompts to create your passcode, record your greeting, record your name announcement and choose whether to activate One-Touch Message Access (a feature that lets you press one key to access messages and bypasses the need for you to enter your passcode).
For more information on accessing voicemail messages, see “New Voicemail Message Alerts” on page 60.
Getting Help
Visit our Web Site
Stop by www.sprintpcs.com to get up-to-date information on Sprint PCS. You can also:
Review coverage maps
Learn how to use voicemail
Access your customer account
Purchase accessories
Add additional options to your service plan
Check out frequently asked questions
And much more
Sprint PCS Customer Care
Sprint PCS Customer Advocates are available to assist you 24 hours a day, seven days a week. Simply dial 1-888-211-4PCS (4727) from any phone, or press
2 |
OK |
from your activated |
|
Sprint PCS Phone while on the Sprint PCS Nationwide Network.
Once you dial Sprint PCS Customer Care, you can access a number of helpful account services through our automated
Customer Care line. By following the voice prompts, you’ll be able to learn more about Sprint PCS Products and Services, get Sprint PCS coverage by zip code or request a copy of your invoice.
Tip:
If you need to reach Customer Care while you are off the Sprint PCS Network, dial 1-888-211-4PCS (4727).
1 Started Getting
6 |
Getting Started with Sprint PCS Service |
Getting Started with Sprint PCS Service |
7 |
Sprint PCS Directory Assistance
Sprint PCS Directory Assistance provides a variety of services, including: residential, business and government listings; assistance with local or long-distance calls; movie listings; hotel, restaurant and shopping information and major local event information. There is a per call charge and you will be billed for airtime.
1. Press 4 |
1 |
1 |
OK . |
Sprint PCS Operator Services
Sprint PCS Operator Services can provide assistance in placing collect calls or calls billed to a local telephone calling card or a third party.
1. Press 0 |
OK . |
For more information or to see the latest in products and services, visit us online at www.sprintpcs.com.
Receiving Automated Billing Information
For your convenience, your phone gives you free access to billing information on your Sprint PCS Account. This information includes balance due, payment received, billing cycle and the amount of minutes used since your last billing cycle. Follow these steps to access this information:
1. Press . |
4 |
OK . |
2.Follow the voice prompts to receive the information you want.
Sprint PCS Roadside Rescue
Your Sprint PCS Phone can help you with common vehicle mishaps 24 hours a day, 7 days a week. You can access your
Roadside Rescue Service as long as you have your Sprint PCS Phone with you – in your
vehicle or someone else’s. Call |
|
|
||
Customer Care ( |
2 |
OK |
) for |
|
service details. |
|
|
|
|
1. Press # |
7 |
6 |
2 |
3 |
(#ROAD) |
OK . |
|
|
|
Note:
There is an
additional monthly
fee for access to
Roadside Rescue.
1 Started Getting
8 |
Getting Started with Sprint PCS Service |
Getting Started with Sprint PCS Service |
9 |
Understanding this User Guide
This user guide introduces you to our technology and all the advantages of your new Sprint PCS Phone – through easy-to-follow instructions.
Sections breakdown categories of information to progressively take you all the way from learning the basics to using the most advanced phone features.
Tips highlight special shortcuts and timely reminders to help you make the most of your new phone.
The Index helps you find specific information quickly.
We know that your time is valuable and that’s why we’ve designed this guide to be used in a building block format or in stand-alone sections. You’ll get the most out of your phone if you read each section. However, if you’d like to get right to a specific feature, you’ll be able to locate the specific section using the colored tabs. Follow the instructions in that section and you’ll be ready to use your phone in no time.
2
Getting to Know
your Sprint PCS PhoneTM
In This Section |
Phoneyour |
KnowtoGetting |
|
|
|
Your Phone’s Highlights and Features |
|
|
Viewing the Display Screen |
|
|
Turning your Phone ON and OFF |
2 |
|
|
|
Using the Battery
Your Sprint PCS Phone is packed with features that can simplify your life and expand your ability to stay connected to the people
and information that are important to you. We know that you’re anxious to start using it, so this section will give you a quick introduction to your new phone. Easy-to-follow instructions will guide you through the basics of the most common features of your phone and you’ll be on your way to using it in no time.
Don’t forget the other chapters in this guide. They’re filled with information about the capabilities and benefits of your new
Sprint PCS Phone. They include detailed step-by-step instructions to familiarize you with all the features, and how to customize your phone to meet your specific needs.
10 |
Getting Started with Sprint PCS Service |
Getting to Know your Sprint PCS Phone |
11 |
Highlights
Congratulations on the purchase of your Sprint PCS Touchpoint Phone™ (Model TP1100). This phone is lightweight, easy-to-use, reliable and offers many significant features:
Your Sprint PCS Touchpoint Phone™ works anywhere on the Sprint PCS Nationwide Network and allows you to roam on digital networks where Sprint PCS has implemented roaming agreements (page 22).
Sprint PCS Wireless WebSM connection offers wireless modem capabilities for your personal computer in digital mode (page 119).
Sprint PCS Wireless Web Browser provides access to the wireless Internet in digital mode (page 107).
Call History tracks calls made to and from your phone as well as calls you miss (page 44).
Create custom folders to store your numeric page and Sprint PCS Wireless Web messages (page 66).
Ninety-nine Internal Phone Book entries store up to six phone numbers per entry (page 72).
Speed dial Internal Phone Book entries by pressing one or two digits (page 38).
Built-in Calendar reminds you of important events (pages 94).
T9® Text Input enables you to quickly enter text using one keypress per letter (page 136).
Assign unique ID Ringers to Internal Phone Book entries so you can identify the caller by the sound of the ringer (page 76).
A selection of games both entertain and challenge you (page 103).
2 Know to Getting Phone your
12 |
Getting to Know your Sprint PCS Phone |
Getting to Know your Sprint PCS Phone |
13 |
Front View of Phone
|
4. Display Screen |
Phoneyour |
Knowto Getting |
|
|
|
|
|
5. Power On |
|
|
|
Indicator/LED |
|
|
1. Headset Jack |
6. Mouse Key |
|
|
|
7. END / PWR |
|
|
2. Volume Keys |
|
|
|
3. OK |
8. CLR |
|
|
1. Headset Jack: Provides connection for an optional headset.
2. Volume Keys: Adjust the ringer volume in Standby mode or voice volume during a call.
3. OK: Lets you place a call and select menu options.
4 . Display Screen: Displays phone status icons and menu items.
5. Power On Indicator/LED: Illuminates when the phone turns on or when you receive calls. Flashes when you have messages or alarms scheduled.
6. Mouse Key: Scrolls through menus and displays the next or previous message, entry or item.
7. END/PWR: Lets you power the phone on or off, end calls or return to the main menu.
8. CLR: Lets you clear an entry or back up in the menu.
Know to Getting Phone your |
to Getting Phoneyour |
2 Know |
14 |
Getting to Know your Sprint PCS Phone |
Getting to Know your Sprint PCS Phone |
15 |
Tip:
Display indicators let you know whether you are on the Sprint PCS Nationwide Network or roaming on another digital network.
Viewing the Display Screen
This list identifies the symbols you’ll see on your display screen.
shows your current signal strength. The more lines you have, the stronger your signal.
means your phone cannot find a
signal.
tells you a call is in progress.
indicates you have voicemail,
numeric page or Sprint PCS Wireless Web messages waiting.
indicates you are on the Sprint PCS
Nationwide Network.
indicates you are “roaming” off the
Sprint PCS Nationwide Network.
shows your current battery charge strength. (Icon shown full charged.)
indicates your phone is in vibrate
mode. (Displayed when your Flip is closed.)
Turning your Phone ON and OFF
Turning your Phone ON
1.Fully extend the antenna to receive the best reception.
2. Press for two seconds.
END
PWR
Once your phone is ON, it displays “Searching for Service” while your phone looks for a signal. When your phone finds a signal, it automatically enters Standby mode – the phone’s idle state. At this point, you're ready to begin making and receiving calls.
If your phone is unable to find a signal after 15 minutes of searching, a Power Save feature is automatically activated. When a signal is found, your phone returns to Standby mode.
Your phone searches for a signal periodically without your intervention. You can also initiate a search for Sprint PCS Service by pressing any key (when your phone is turned ON).
Turning your Phone OFF
Press for two seconds until you see
END
PWR
“Powering Off” on the display.
Your screen remains blank while your phone is off, unless you’re charging the battery.
Tip:
The Power Save feature helps to conserve your battery power when you are in an area where there is no signal.
2 Know to Getting Phone your
16 |
Getting to Know your Sprint PCS Phone |
Getting to Know your Sprint PCS Phone |
17 |
Note:
Long backlight settings, searching for service, vibrate mode and MiniBrowser use affect the battery’s talk and standby times.
Tip:
Be sure to charge your phone’s battery and watch your indicator
to ensure your levels are OK.
Using the Battery
Battery Capacity
Your Sprint PCS Touchpoint Phone™ is equipped with a Lithium Ion (LiIon) battery. It allows you to recharge your battery before it is fully drained. The battery provides approximately 2.5 hours of continuous digital talk time or approximately 135 hours of continuous digital standby time.
When the battery reaches 5% of its capacity, the battery icon blinks. When there are approximately two minutes of talk time left, the phone sounds an audible alert every 30 seconds and then powers down.
Installing the Battery
Your Sprint PCS Phone comes with a LiIon battery. Follow these steps to install it:
1.Insert the battery into the opening on the back of the phone at a 45-degree angle.
2.Gently press down on the battery until the latch snaps into place.
Removing the Battery
To remove your battery for charging or for another reason, follow these easy steps:
1.Make sure the power is off so that you don’t lose any stored numbers or messages.
2.Press the battery release latch up.
3.Remove the battery from the phone at a 45-degree angle.
Charging the Battery
Your Sprint PCS Phone comes with a rechargeable battery. You should charge the battery as soon as possible so you can begin using your phone.
Keeping track of your battery’s charge is important. If your battery level becomes too low, your phone automatically turns off and you’ll lose everything you were just working on. For a quick check of your phone’s battery level, glance at the battery charge indicator located in the upper-right corner of your phone’s display screen. If the battery charge gets too low, the battery icon blinks and the phone sounds a warning tone.
Always use the Sprint PCSapproved Desktop Charger, Travel Charger or
Cigarette Lighter Adapter to charge your battery.
Warning!
Using the wrong
battery charger
could cause
damage to your
phone and void the
warranty.
2 Know to Getting Phone your
18 |
Getting to Know your Sprint PCS Phone |
Getting to Know your Sprint PCS Phone |
19 |
Using the Desktop Charger
When you’re ready to charge your battery, it is vital that you use only Sprint PCSapproved desktop chargers and AC adapter chargers. To use the desktop charger provided with your phone:
1.Plug the round end of the AC adapter into the charger holder and the other end into the electrical outlet.
2.Insert the the phone (with the battery installed) into the slot.
A red light on the charger lets you know the battery is charging.
A green light lets you know that the battery is at least 90 percent charged.
It generally takes about 2 hours to fully recharge a completely rundown battery. With the Sprint PCS-approved Lilon battery, it is okay to recharge the battery before it becomes completely run down.
3
Understanding Roaming
In This Section
Understanding How Roaming Works
Understanding the Difference Between Roaming and
Sprint PCS Calls
Setting your Phone’s Roam Mode
Setting and Using Call Guard
oaming is the ability to make or receive calls while you’re off the |
Understanding Roaming |
RSprint PCS Nationwide Network. Your new Sprint PCS Phone |
|
TM |
|
works anywhere on the Sprint PCS Nationwide Network and allows you to |
3 |
|
|
roam on digital networks where Sprint PCS has implemented roaming |
|
agreements. |
|
This section explains how roaming works as well as special features that |
|
let you manage your roaming experience. |
|
20 |
Getting to Know your Sprint PCS Phone |
Understanding Roaming |
21 |
Note:
You will pay a higher per-minute rate for roaming calls.
Tip:
If you’re on a call when you leave the Sprint PCS Network and enter an area where roaming is available, your call is dropped. If your call is dropped in an area where you think Sprint PCS Service is available, turn your phone off and on again to reconnect to the Sprint PCS Nationwide Network.
Understanding How Roaming Works
Recognizing Icons on the Display Screen
Your phone’s display screen always lets you know when you’re off the Sprint PCS Network. The following chart indicates what you’ll see depending on where you’re using your phone.
Digital Roaming
Indicator Indicator
Sprint PCS Nationwide Network
Other CDMA Networks
Roaming on Other PCS CDMA Networks
When you’re roaming on other PCS CDMA networks, your call quality will be similar to the quality you receive when making calls while on the Sprint PCS Network. You may not be able to access certain calling features, such as Sprint PCS Wireless Web, however all of your calls are still private and secure.
Setting your Phone’s Roam Mode
Your Sprint PCS Phone allows you to control your ability to roam. By using the Roaming menu option, you determine which signals your phone accepts.
Set Mode
Choose from two different settings on your phone to control your roaming experience:
1. |
From the main menu, highlight Setup |
|
|
and press OK . |
|
2. |
Highlight Roaming and press |
OK . |
3. |
Highlight Set Mode and press |
OK . |
4. |
To select an option, highlight it and |
|
|
press OK . |
|
Sprint PCS: This setting allows you to |
||
|
select the Sprint PCS Nationwide Network |
|
|
only and prevents roaming on other |
|
|
networks. |
|
Automatic: This setting seeks Sprint PCS Service. When Sprint PCS Service is unavailable, it searches for an alternative system.
Tip:
Remember, when you’re using your phone off the
Sprint PCS Network, always dial numbers using 11 digits
(1 + area code + number).
Roaming |
Understanding |
3 |
22 |
Understanding Roaming |
Understanding Roaming |
23 |
Note:
Speed Dialing is not
available when you
are roaming with the
Call Guard enabled.
Setting an Alert When Roam
Charges Apply (Call Guard)
In addition to the roaming icon, Call Guard alerts you when roaming charges apply. The following settings apply to Call Guard.
Call Guard
This feature makes it easy to control when you roam by reminding you when you make or receive a roaming call. It also requires you to take additional steps before placing or answering a roaming call. These additional steps are not required when you make or receive calls while on the
Sprint PCS Nationwide Network.
To Turn the Call Guard Feature On or Off:
1. |
From the main menu, highlight Setup |
|
|
and press OK . |
|
2. |
Highlight Roaming and press |
OK . |
3. |
Highlight Call Guard and press |
OK . |
4. |
Highlight On or Off and press |
OK . |
To Place Roaming Callswith Call Guard On:
1.From the main menu, dial 1 + area code + the seven-digit number. (You can also initiate a call from the Internal Phone Book, Call History, numeric pages or Sprint PCS Wireless Web messages.)
2. Highlight Roam Call and press OK .
To Answer Incoming Roaming Calls with Call Guard On:
1.From the main menu, highlight Answer and press OK .
Roaming |
Understanding |
3 |
24 |
Understanding Roaming |
Understanding Roaming |
25 |
4
Making and Answering Calls
In This Section
Making Calls
Answering Calls
Dialing Options
In-Call and End-of-Call Options
Using One-Touch/Two-Touch Speed Dialing
Your Sprint PCS PhoneTM gives you different options for making calls so that you can use the method that works best for you. Once you
learn the basics here, the possibilities are endless.
4 and Making
Calls Answering
26 |
Making and Answering Calls |
27 |
Tip:
To redial your last outgoing phone number, highlight Call History and press and hold OK .
Tip:
When making calls off the Sprint PCS Network, always dial using 11 digits
(1 + area code + phone number).
Making Calls
Your Sprint PCS PhoneTM offers many ways to make calls.
To make a call by entering numbers on your keypad:
1.Make sure your phone is on.
2.Enter a phone number. If you make a
mistake while dialing, press |
CLR |
to |
|
erase one digit at a time. Or, press and hold |
|||
CLR |
to erase the entire number. |
|
|
3. Press |
OK . To make calls when you are |
||
roaming and Call Guard is enabled, |
|||
highlight Roam Call and press |
OK . |
||
(See “Call Guard” on page 24.) |
|
||
4. When you’re finished, press |
END |
or |
|
PWR |
|||
|
|||
highlight End Call and press |
OK . |
Answering Calls
1.Make sure your phone is on. If your phone is off, incoming calls go to voicemail.
2.When you receive a call, you can answer it
by pressing OK . (Depending on your mode, you can also open the Flip or press any digit. See “Selecting a Call Answer Mode” on page 86.)
3. To disconnect the call, you can close the
phone, press END or highlight
PWR
and press OK .
Missed Call Notification
When an incoming call is not answered, the Missed Call Log is displayed on your screen.
To display the Missed Call entry:
Highlight the entry and press OK . To dial the entry’s phone number,
press OK again.
Note:
You cannot dial
phone numbers
identified as No ID,
Restricted, Data or
Fax calls.
4 and Making
Calls Answering
28 |
Making and Answering Calls |
Making and Answering Calls |
29 |
Tip:
To speed dial a phone number from the main menu, press and hold the Internal Phone Book entry’s entry number. If the entry number is two digits, enter the first digit, then press and hold the second digit. (This feature will not work when you are roaming and
Call Guard is enabled.)
Dialing Options
Dialing options are displayed when you enter numbers in the main menu.
To select an option, highlight it and press
OK .
Call to dial the phone number. (If you are roaming and have the Call Guard feature activated, select Roam Call. See “Call Guard” on page 24.)
Save to save the phone number in your Internal Phone Book. (See “Saving a Phone Number” on page 34.)
Find to display Internal Phone Book entries that contain the entered numbers. (See “Finding a Phone Number” on page 35.)
Hard Pause to insert a hard pause.
(See “Dialing and Saving Phone Numbers with Pauses” on page 36.)
to insert a 2-second pause. (See “Dialing and Saving Phone Numbers with Pauses” on page 36.)
Exit to return to the main menu.
An Internal Phone Book entry is displayed when you enter its entry location number.
[An Internal Phone Book Entry] Press
OK to display the Internal Phone Book entry. Press OK again to dial the entry’s phone number.
In-Call Options
During a call, your phone displays the following menu options. (For Call Waiting options, see “Responding to Call Waiting” on page 53.)
To select an option, highlight it and press OK .
End Call to end the call.
Mute or Unmute Select Mute to mute your
phone’s microphone. Select Unmute to reactivate the microphone.
to call a third party. (See “Three-Way Calling” on page 54.)
Call HIstory to display the Call History menu. (See Section 6 “Managing Call History” on page 43.).
Messages to display the Messages menu. (See Section 8 “Managing Messaging” on page 57.)
Phone Book to display the Internal Phone Book menu. (See Section 9 “Using Your Internal Phone Book” on page 71.)
Display to change your display. (See Section 10 “Changing your Phone’s Settings” on page 81.)
Calculator to use the calculator (See”Using the Calculator” on page 102.)
4 and Making
Calls Answering
30 |
Making and Answering Calls |
Making and Answering Calls |
31 |
Note:
You can also mute
the ringer by
pressing the up or
down volume key or
CLR .
Incoming Call Notification
Depending on your settings, your Sprint PCS Phone notifies you of incoming calls in the following ways:
The phone rings and/or vibrates.
The LED flashes.
The backlight illuminates.
The screen displays an incoming call message.
If the phone number is available, the phone number of the caller is displayed.
If the phone number is in your Internal Phone Book, the Phone Book entry’s name is displayed.
The following options are also displayed. To select an option, highlight it and press OK .
Answer to answer the call.
Silent Ringer to mute the ringer.
End-of-Call Options
After receiving a call from or making a call to a phone number that is not in your Internal Phone Book, the phone number, the duration of the call and the following menu options are displayed.
To select an option, highlight it and press OK .
OK to return to the main menu. (You can
also press |
PWR |
or CLR .) |
|
END |
|
Call to dial the phone number.
Save to save the phone number in your
Internal Phone Book. (See “Saving a Phone Number” on page 34.)
After receiving a call from or making a call to a phone number that is in your Internal Phone Book, the Phone Book entry name and phone number, the duration of the call and the following menu options are displayed.
To select an option, highlight it and press OK .
OK to return to the main menu. (You can
also press |
PWR |
or CLR .) |
|
END |
|
Call to dial the phone number.
Note:
The End-of-Call options are not displayed for calls identified as No ID or Restricted.
4 and Making
Calls Answering
32 |
Making and Answering Calls |
Making and Answering Calls |
33 |
Tip:
Phone numbers
labeled Fax or Data
can only be dialed
through a personal
computer.
Saving a Phone Number
Your Sprint PCS Phone can store up to 99 Internal Phone Book entries. Phone Book entries can store up to a total of six phone numbers and the entry’s name can contain 12 characters.
To save a phone number from the main menu:
1. |
Enter a phone number. |
|
|
2. |
Highlight Save and press |
OK . |
|
3. |
Select a label by highlighting Home, |
||
|
Office, Mobile, Pager, Data, Fax or |
||
|
No Label and press OK . |
|
|
4. |
Enter a name for the entry or select an |
||
|
existing entry and press |
OK |
. (See |
|
“Entering Characters by Tapping the |
||
|
Keypad” on page 134). If you select an |
||
|
existing entry, you do not need to complete |
||
|
step 5. |
|
|
5. |
Press OK to save a new entry in the first |
||
|
available memory location. (You can also |
||
|
enter an entry number or highlight an |
||
|
empty location and press |
OK |
.) |
After you have saved the number, the new Internal Phone Book entry is displayed.
(See “Internal Phone Book Entry Options” on page 74.)
Finding a Phone Number
You can search for Internal Phone Book entries with phone numbers that contain a specific string of numbers.
To find a phone number:
1.Enter one or more digits. The more numbers you enter, the more the search narrows.
2. Highlight Find and press OK .
3.To display the Internal Phone Book entry that contains the phone number,
highlight the entry and press |
OK . To |
dial the number, press OK |
again. |
4 and Making
Calls Answering
34 |
Making and Answering Calls |
Making and Answering Calls |
35 |
Note:
You can have
multiple pauses in a
phone number and
combine 2-second
and hard pauses.
Dialing and Saving Phone Numbers with Pauses
You can dial or save phone numbers with pauses for use with automated systems, such as voicemail or credit card billing numbers. If you select a hard pause, the next set of numbers are sent when you press OK . If you select a 2-second pause, your phone automatically sends the next set of numbers after two seconds.
To dial or save a phone number with pauses:
1.Enter the phone number.
2.Highlight Hard Pause or 2-Second
Pause and press OK . Hard pauses are displayed as a “P” and 2-second pauses as
a “T”.
3.Enter additional numbers.
4. Highlight Call or Save and press OK . (If you select Save, see step 3 of “Saving a Phone Number” on page 34.)
When dialing a number with a hard pause, highlight Send Tone and press OK to send the next set of numbers.
Calling Emergency Numbers
You can place calls to 911,
(dial 9 |
1 |
1 and press OK ) |
even if your phone is locked or your account is restricted.
Dialing fromthe Internal Phone Book
To dial directly from an Internal Phone Book entry:
1.Press the Mouse Key right. (For additional ways to display entries, see Section 9: Using your Internal Phone Book.)
2.Highlight the entry you want to call and
press OK .
3. Press OK again to dial the entry’s phone number.
4 and Making
Calls Answering
36 |
Making and Answering Calls |
Making and Answering Calls |
37 |
Note:
Speed Dialing is not
active when you are
roaming with
Call Guard enabled.
Using One-Touch/Two-Touch
Speed Dialing
With this feature, you can dial an Internal Phone Book entry’s Speed Dial
number using one key press for locations 1-9 or two key presses for locations 10-99.
To use One-Touch Dialing for Internal Phone Book locations 1-9:
1.Press and hold the appropriate key for approximately two seconds.
The display confirms that the number has been dialed when it shows “Calling.”
To use Two-Touch Dialing for Internal Phone Book locations 10-99:
1.Press the first digit.
2.Press and hold the second digit for approximately two seconds.
The display confirms that the number has been dialed when it shows “Calling.”
Displaying your Phone Number
Just in case you forget your own number, your Sprint PCS Phone can remind you.
To display your phone number:
1. |
From the main menu, highlight |
|
Phone Book and press OK . |
2. |
Highlight My Phone# and press OK . |
5
Adjusting Volume
In This Section
Changing Ringer Volume
Silencing the Ringer
Adjusting Volume During a Conversation
Muting a Call
With all the things that demand your attention in today’s fast paced world, it’s important to tune-in to what really matters.
Your Sprint PCS PhoneTM gives you the ability to control your phone’s volume with the touch of a button. Not only can you control what you hear, you can also control what your caller hears.
Volume |
Adjusting |
5
38 |
Making and Answering Calls |
Adjusting Volume |
39 |
Changing Ringer Volume
To change the ringer volume, adjust the volume keys on the side of your phone when the phone is in Standby mode.
To change the ringer volume from the main menu:
1. |
Highlight Sounds and press |
OK . |
2. |
Highlight Audio Volume and press OK . |
|
3. |
Highlight Ringer and press |
OK . |
4. |
Highlight a ringer volume or the vibrate |
|
|
setting and press OK . |
|
Silencing the Ringer
To silence the ringer on incoming calls:
Press a volume key or |
PWR . |
|
END |
or
Highlight Silent Ringer and press OK .
Adjusting Volume During
a Conversation
Whether you need to hear more or less of a conversation, adjust the volume keys on the side of your phone during a call.
Muting a Call
There are times when it’s necessary to mute a call so that your caller does not hear you or certain background noise. To use this function during a call:
1. Highlight Mute.
2. Press OK .
To unmute a call:
1. Highlight Unmute.
2. Press OK .
When the phone is muted, “Mute” flashes on the display.
Volume |
Adjusting |
5
40 |
Adjusting Volume |
Adjusting Volume |
41 |
6
Managing Call History
In This Section
Viewing the Call History List (Outgoing, Incoming and Missed)
Call History Options
Making a Call from a Call History List
Saving a Phone Number from a Call History List
Erasing Call History Entries or Lists
The call history helps you manage your time more effectively. It keeps track of incoming calls, calls made from your
Sprint PCS PhoneTM and missed calls. This section guides you through accessing and making the most of your call history.
6 Managing
History Call
42 |
Managing Call History |
43 |